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HKT Teleservices is a world-class global contact centers and business process outsourcing (BPO) provider skilled in all facets of voice and non-voice customer services, technical support, sales, retention, and other business processes. Our 24/7 operation, supported by state-of-the-art technologies, world-class management practices and operational processes, contacts customers in languages that make up over half the world’s population. Our flexible business model is designed to meet client requirements and maximize opportunities from every contact. Leading local and Fortune 500 companies have aligned with our network of multi-channel contact centers throughout Hong Kong, mainland China (Shanghai, Beijing, Guangzhou, Chongqing, Shenzhen) and the Philippines, to meet today’s challenges; bringing in benefits to improve service quality and customer satisfaction, increasing revenue generation and cost efficiencies and strengthening market competitiveness.
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Min project size
Undisclosed
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Hourly rate
Undisclosed
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Employees
250 - 999
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Locations
Shanghai, China
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Year founded
Founded 2015
1 Locations
- Shanghai , China
Service Lines
- Branding
- 20%
- UX/UI Design
- 20%
Select Focus Area
- Back Office Outsourcing
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- Inbound Services
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- Answering services
- 100%
- Customer Service Outsourcing
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- Outbound Services
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Industries
- Arts, entertainment & music
- 20%
- Financial services
- 20%
- Information technology
- 20%
- Retail
- 20%
- Telecommunications
- 20%
Clients
No Clients have been added yet…
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