Top Call Center Companies & Services for Telecommunication Companies
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Featured
What are Featured Providers?
$1,000+< $25 / hr1,000 - 9,999Chicago, ILServices provided
See all 28 projectsHugo Inc. | Top CX Provider is a distinguished company specializing in Contact Center Services, offering comprehensive Customer Support Services across various channels such as email, chat, and phone. The client reviews highlight their adaptability and efficiency, with 100% positive feedback on their seamless integration and ability to enhance customer engagement capabilities, resulting in impressive metrics like a 99.8% accuracy in order processing and fulfillment.
$5,000+< $25 / hr1,000 - 9,999Lexington, KYServices provided
See all 46 projectsHelpware is a specialized provider of customer care services, offering expertise in both inbound and outbound call center operations. The company consistently receives high praise for its ability to customize solutions, leading to seamless integration with clients' needs. Approximately 80% of reviewers highlight Helpware's proactive approach and strong project management skills, while 90% emphasize its cultural and operational alignment with client goals, reflecting an overall positive reception.
$5,000+< $25 / hr1,000 - 9,999Cebu City, PhilippinesServices provided
See all 9 projectsSelect VoiceCom is a provider of Contact Center Services, specializing in customer support, telephonic support, and telemarketing services. Reviews indicate a strong cultural fit with clients, highlighted by impressive communication and project management skills. Notably, Select VoiceCom achieved a 35% increase in customer satisfaction and a 25% boost in sales conversions. Positive feedback predominates, with no significant areas for improvement highlighted by clients.
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$1,000+< $25 / hr2 - 9Ringstead, England
Services provided
Star Virtual Office is a phone answering service headquartered in Ringstead, England. They focus on Call Center Services and Sales Outsourcing and were launched in 2008.
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$1,000+< $25 / hr50 - 249Scottsdale, AZ
Services provided
Liveops, a call center company, was founded in 2000. The team offers Call Center Services and Sales Outsourcing.
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Featured
What are Featured Providers?
$1,000+< $25 / hr1,000 - 9,999Wilmington, DEServices provided
See all 76 projectsSupportYourApp is a professional Contact Center Services provider specializing in comprehensive Customer Support Services, including 24/7 Inbound and Outbound Call Center operations. Across various reviews, their commitment to flexibility, scalability, and high-quality service delivery is consistently praised. Approximately 90% of reviewers highlight their proactive communication and value for cost, underscoring their adeptness in managing diverse telephonic support needs efficiently.
$1,000+< $25 / hr250 - 999Hatboro, PAServices provided
See all 11 projectsHelpSquad is a provider of comprehensive Customer Support Services, specializing in Contact Center Services, including inbound and outbound call handling and chat support. Their reviews highlight exceptional communication, timely project management, and customized solutions, with 100% of reviewers noting their responsiveness and technical depth, and 86% emphasizing the company's cost-effectiveness and cultural alignment.
$1,000+< $25 / hr50 - 249Tunis, TunisiaServices provided
See all 17 projectsBusiness & Services Solutions is a comprehensive provider of Contact Center Services, specializing in fields such as Customer Support Services and Technical Support. They are consistently praised for their ability to integrate seamlessly with clients' operations and for their proactive, empathetic service approach. With over 90% of feedback highlighting their strategic alignment and technical expertise, they excel in adapting to industry-specific needs, optimizing performance, and enhancing customer satisfaction across diverse sectors.
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$1,000+< $25 / hr1,000 - 9,999Laval, Canada
Services provided
Nordia is a telephone answering service based in Laval, Canada. Launched in 1999, the team focuses on Call Center Services and Customer Service Outsourcing.
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$1,000+< $25 / hr50 - 249Richmond Hill, Canada
Services provided
The ALEA Group is a midsize telephone answering service in Richmond Hill, Canada. The team specializes in Call Center Services and Sales Outsourcing.
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$1,000+< $25 / hr250 - 999Alberton, Canada
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IO Solutions is an Alberton, Canada-based telephone answering service. They provide Call Center Services.
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$1,000+< $25 / hr50 - 249Halifax, Canada
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Answer 365 is an answering service company. The team is located in Halifax, Canada, and their services include Call Center Services and Customer Service Outsourcing.
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$1,000+< $25 / hr250 - 999Livermore, CA
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Performant is an answering service launched in 1976. The team focuses on Call Center Services and Accounting.
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Featured
What are Featured Providers?
$1,000+< $25 / hr1,000 - 9,999Davao City, PhilippinesServices provided
See all 10 projectsSix Eleven Global Services is a customer support services provider specializing in call handling and customer service operations. The company has garnered positive feedback, with reviewers highlighting their exceptional responsiveness and alignment with company values. A significant 100% of reviewers commend their swift one-hour response times and the cultural fit, without any noted areas for improvement.
$1,000+< $25 / hr250 - 999Warszawa, PolandServices provided
See all 26 projectsSimply Contact is a professional contact center services company specializing in inbound and outbound call handling, customer support services, and telephonic support across various languages and channels. Reviews indicate a remarkable satisfaction rate, with over 95% of feedback being positive, highlighting their efficiency, adaptability, and exceptional customer care services. Notably, Simply Contact achieved a 30-45% increase in customer satisfaction scores for multiple clients.
$1,000+$25 - $49 / hr50 - 249Zagreb, CroatiaServices provided
See all 6 projectsSignifico is a dedicated provider of Contact Center Services, specializing in Inbound Call Center and Customer Support Services. Their clients, including those in the automotive and oil industries, consistently praise them for their timeliness, adaptability, and outstanding customer care, resulting in increased customer satisfaction and reduced wait times. Approximately 100% of reviewers highlight their impressive responsiveness and alignment with client needs.
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UndisclosedUndisclosed250 - 999Dubai, United Arab Emirates
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Oncall Call Center Services is an answering service. Headquartered in Dubai, United Arab Emirates, their midsize team focuses on Call Center Services. The firm was established in 2020.
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$50,000+< $25 / hr50 - 249Ciudad de Guatemala, Guatemala
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Conekta Force is a phone answering service. Founded in 2023, their team provides Call Center Services and Back Office Outsourcing.
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Featured
What are Featured Providers?
$1,000+< $25 / hr250 - 999București, RomaniaServices provided
See all 13 projectsValoris Center is a distinguished provider of Contact Center Services, offering a comprehensive suite of Customer Support Services, including Inbound and Outbound Call Center operations, Telemarketing Services, and Customer Care Services. Across their reviews, 85% of clients commend their flexibility, proactive approach, and strong project management, though some note room for improvement in personnel turnover and attention to detail.
$1,000+< $25 / hr50 - 249Denver, COServices provided
See all 230 projectsBelkins is a lead generation company that excels in Contact Center Services, including Outbound Call Center and Telemarketing Services. With a consistent record of exceeding client expectations, 100% of reviews highlight their expertise in handling end-to-end outbound processes, resulting in numerous qualified appointments and high client satisfaction rates. Their professionalism and proactive project management are frequently commended across various reviews.
$1,000+< $25 / hr50 - 249Ed, SwedenServices provided
See all 62 projectsA-SALES AB specializes in outbound sales and lead generation services. With a strong emphasis on creating tailored outreach campaigns, the company consistently delivers measurable results, averaging 10-22 qualified meetings per month for various clients. Client feedback is overwhelmingly positive, with 100% of reviewers highlighting A-SALES AB's precision targeting and reliable project management, while none reported areas for significant improvement.
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$5,000+$25 - $49 / hr50 - 249Pune, India
Services provided
Launched in 2022, RevDemand Inc. Is an Email Marketing company. The agency provides Email Marketing and Sales Outsourcing.
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UndisclosedUndisclosed50 - 249
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A Telecommunication is a call center service established in 2018. Their services include Call Center Services and Back Office Outsourcing.
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Featured
What are Featured Providers?
$1,000+< $25 / hr50 - 249Shah Faisal Town, PakistanServices provided
See all 10 projectsAssistring LLC is a provider of Contact Center Services specializing in Customer Support Services, Inbound and Outbound Call Center operations, and more. They have received overwhelmingly positive feedback, with nearly all clients reporting improved customer satisfaction and operational efficiency. Notably, 100% of reviews commend their commitment to quality service, effective project management, and ability to integrate their services seamlessly into existing operations.
$5,000+Undisclosed10 - 49Services provided
See all 1 projectsCall Center Solutions Africa (CCSA) is a full-service outsourcing provider helping businesses launch, scale, and optimize omnichannel teams of expert-led contact center teams in Africa. We
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$1,000+$25 - $49 / hr10 - 49Islamabad, Pakistan
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Dyanmowebs is an answering service company. Their small team is headquartered in Islamabad, Pakistan and offers Call Center Services and Search Engine Optimization. The agency was established in
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$1,000+Undisclosed50 - 249
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In St. Petersburg, Florida, ProfIT is a midsize Advertising company. The team provides Advertising and Direct Marketing.
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UndisclosedUndisclosed50 - 249Campbelltown, Australia
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AR Data, a big data company, is based in Campbelltown, Australia and Lenah Valley, Australia. Their services include BI & big data consulting & SI and Translation.
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$1,000+< $25 / hr2 - 9Meerut, India
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Gurutva Solutions is a custom software development company. They were founded in 2019, and their services include Custom Software Development and Call Center Services.
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$10,000+< $25 / hr50 - 249Kolkata, India
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VirtualMens is a Kolkata, India-based answering service. They offer Call Center Services and Search Engine Optimization and were established in 2016.
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$25,000+$100 - $149 / hr10 - 49Noida, India
Services provided
Sphere Global Solutions, a Recruitment Process Outsourcing company, was launched in 2019. The firm provides Recruitment Process Outsourcing and IT strategy consulting, and is small.
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UndisclosedUndisclosed2 - 9Hanoi, Vietnam
Services provided
Relia Vietnam JSC, a Market Research company, was established in 2009. The agency provides Market Research and Call Center Services, and is small.
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$100,000+$25 - $49 / hr10 - 49CAIRO, Egypt
Services provided
See all 1 projectsSecond Step specializes in recruitment services, particularly in challenging markets like Egypt and Iraq. The reviews highlight their exceptional ability to deliver tailored recruitment strategies, demonstrating a deep understanding of client needs and market demands. The company is praised for its meticulous approach, timely delivery, and strong alignment with client values, leading to high satisfaction and successful outcomes.
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UndisclosedUndisclosed50 - 249Indore, India
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Orion Market Research is a Business Consulting company. Founded in 2015, the team specializes in Business Consulting and Sales Outsourcing.
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$1,000+$25 - $49 / hr10 - 49Nairobi, Kenya
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Cybersecurity company Dynamic Systems was launched in 2011. The team offers Cybersecurity and Call Center Services and is based in Nairobi, Kenya.
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$1,000+< $25 / hr250 - 999Chennai, India
Services provided
Botomation is an AI firm founded in 1999. Their team offers Artificial Intelligence and Call Center Services.
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Undisclosed$25 - $49 / hr2 - 9London, England
Services provided
Circa Core Ltd is a small answering service company. Founded in 2025, the team focuses on Call Center Services and CRM consulting and SI.
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$5,000+$100 - $149 / hr10 - 49
Services provided
See all 27 projectsLead Gen Dept. is a company specializing in telemarketing services and customer support services, focusing on lead generation and cloud architecture enhancement. Reviews are mixed, with approximately 67% appreciating their professionalism, communication, and commitment, while 33% indicate dissatisfaction due to unmet expectations and overpromising. Notably, their account management team received praise for their dedication and work ethic.
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$1,000+< $25 / hr50 - 249Miami, FL
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See all 2 projectsFTalent specializes in providing cost-effective and high-performance customer service outsourcing solutions to businesses. We build dedicated teams in Mexico, selecting the top 1% of customer
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$1,000+< $25 / hr10,000+Irvine, CA
Services provided
See all 1 projectsAlorica provides tier-1 technical support, handling simple calls and directing them to appropriate resources, which helps reduce call volume. While their pricing is budget-friendly and their availability impressive, feedback indicates that the skill level of agents was initially suboptimal but shows gradual improvement.
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$1,000+< $25 / hr50 - 249Makati, Philippines
Services provided
Global Innov8ion Inc is a midsize telephone answering service headquartered in Makati, Philippines. The team focuses on Call Center Services.
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$1,000+< $25 / hr10 - 49Congleton, England
Services provided
Toucan Telemarketing, a call center company, is located in Congleton, England. Their services include Call Center Services and Sales Outsourcing.
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$1,000+< $25 / hr10 - 49Aberdeen , Scotland
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Phoenix 24-7, a small telephone answering service, is in Aberdeen , Scotland. The team specializes in Call Center Services.
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$1,000+< $25 / hr10 - 49Cambridge , England
Services provided
Zoom Answer Call is a telephone answering service. They are located in Cambridge , England and have small team. They specialize in Call Center Services.
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$1,000+< $25 / hr50 - 249Northamptonshire, England
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BCC is a midsize call center company. Founded in 1989, the team focuses on Call Center Services and Sales Outsourcing.
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$1,000+< $25 / hr2 - 9
Services provided
AnswerMyPhone is an England-based answering service. They focus on Call Center Services and Sales Outsourcing.
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$1,000+< $25 / hr10 - 49Hastings, England
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Headquartered in Hastings, England, DVS is an answering service company. Their services include Call Center Services and Sales Outsourcing.
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$1,000+< $25 / hr250 - 999Hamilton, Canada
Services provided
Founded in 2008, Prospects DM is a midsize Hamilton, Canada-based answering service company. Their services include Call Center Services and IT managed services.
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$1,000+< $25 / hr50 - 249Toronto, Canada
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Telestar Communications, a midsize answering service, is in Toronto, Canada and Las Vegas, Nevada. The team provides Call Center Services and Sales Outsourcing.
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$1,000+< $25 / hr1,000 - 9,999Phoenix, AZ
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Aspect is a call center service. The Phoenix, Arizona-based firm was established in 1973. Their services include Call Center Services and cloud consulting & SI.
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UndisclosedUndisclosed250 - 999Machelen, Belgium
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WEngage, an answering service, was launched in 1986. The midsize team provides Call Center Services and Back Office Outsourcing.
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$1,000+$25 - $49 / hr10 - 49Lane Cove West, Australia
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Your Phones Covered is a Customer Service Outsourcing company. They focus on Customer Service Outsourcing and Call Center Services and are in Lane Cove West, Australia.
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$1,000+Undisclosed50 - 249
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One Pro Solution is a social media marketing company. The Pasig, Philippines-based agency was established in 2020. Their services include Social Media Marketing and Search Engine Optimization.
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Undisclosed< $25 / hr50 - 249Toronto, Canada
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HireAway is a call center company founded in 2019. Their services include Call Center Services and Back Office Outsourcing.
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$5,000+$50 - $99 / hr2 - 9València, Spain
Services provided
Ambiuz, a Sales Outsourcing company, was established in 2024. The agency offers Sales Outsourcing and Market Research, and is small.
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$1,000+< $25 / hr2 - 9
Services provided
Launched in 2025, Ren Agency is a social media marketing firm. The team focuses on Social Media Marketing and Email Marketing.
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$1,000+< $25 / hr50 - 249Old Bridge, NJ
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Midsize Back Office Outsourcing company Front Desk Helpers, is located in Old Bridge, New Jersey. Their services include Back Office Outsourcing and Call Center Services.
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$1,000+< $25 / hr250 - 999Mumbai, India
Services provided
EPITOME RESEARCH & BUSINESS SOLUTIONS LTD is a Customer Service Outsourcing company. The Mumbai, India-based agency offers Customer Service Outsourcing and Back Office Outsourcing.
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$1,000+< $25 / hr10 - 49Lahore, Pakistan
Services provided
Established in 2024, Voltron Operations is a call center company. Their services include Call Center Services and Customer Service Outsourcing.
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$1,000+< $25 / hr50 - 249Kyiv, Ukraine
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EnergeticHub is an IT managed services company founded in 2020. The midsize team focuses on IT managed services and Customer Service Outsourcing.
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$1,000+< $25 / hr10 - 49Wembley, England
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Confero, a call center, is located in Wembley, England and London, England. Their services include Call Center Services and Customer Service Outsourcing.
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UndisclosedUndisclosed10 - 49Örebro, Sweden
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See all 1 projectsNordicom AB offers comprehensive Contact Center Services, including Inbound Call Center, Outbound Call Center, and Customer Support Services. Clients commend Nordicom AB for their thorough understanding of business needs, efficient project management, and the significant reduction in administrative tasks. The company is praised for delivering fast and methodical support, leading to increased customer satisfaction and operational efficiency.
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Undisclosed< $25 / hr50 - 249
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SAFE BPO is a phone answering service. They were established in 2019, and their services include Call Center Services and Back Office Outsourcing.
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$10,000+$50 - $99 / hr50 - 249Warszawa, Poland
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Midsize custom software development company Whirly, is headquartered in Warszawa, Poland. Their services include Custom Software Development and Web Development.
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Best Call Centers for the Telecommunication Industry
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$1,000+< $25 / hr1,000 - 9,999Gilbert, AZ
Ability to deliver
39.6/40.020/20 Reviews10/10 Clients & Experience9.6/10 Market PresenceService focus
10% Call Center Services10% Sales Outsourcing80% Other -
$1,000+$25 - $49 / hr250 - 999Oakville, Canada
Ability to deliver
40/40.020/20 Reviews10/10 Clients & Experience10/10 Market PresenceService focus
10% Call Center Services70% Sales Outsourcing20% Other -
$1,000+$25 - $49 / hr50 - 249Laguna Beach, CA
Ability to deliver
39.5/40.020/20 Reviews10/10 Clients & Experience9.5/10 Market PresenceService focus
10% Call Center Services80% Sales Outsourcing10% Other -
$1,000+$25 - $49 / hr10 - 49Fredericton, Canada
Ability to deliver
32.5/40.017.2/20 Reviews9.1/10 Clients & Experience6.2/10 Market PresenceService focus
65% Sales Outsourcing35% Other -
$1,000+< $25 / hr1,000 - 9,999Chicago, IL
Ability to deliver
37.5/40.018.6/20 Reviews9.4/10 Clients & Experience9.5/10 Market PresenceService focus
20% Call Center Services10% Sales Outsourcing70% Other -
$10,000+< $25 / hr250 - 999San Pablo City, Philippines
Ability to deliver
38.7/40.020/20 Reviews10/10 Clients & Experience8.7/10 Market PresenceService focus
20% Call Center Services80% Other -
$1,000+$25 - $49 / hr250 - 999Newport Beach, CA
Ability to deliver
22.9/40.016.2/20 Reviews0.7/10 Clients & Experience5.9/10 Market PresenceService focus
60% Call Center Services40% Sales Outsourcing -
$10,000+< $25 / hr250 - 999Overland Park, KS
Ability to deliver
34.4/40.017.6/20 Reviews8.2/10 Clients & Experience8.6/10 Market PresenceService focus
15% Call Center Services15% Sales Outsourcing70% Other -
$1,000+< $25 / hr250 - 999Warszawa, Poland
Ability to deliver
36.4/40.016.8/20 Reviews10/10 Clients & Experience9.6/10 Market PresenceService focus
30% Call Center Services70% Other -
UndisclosedUndisclosed1,000 - 9,999Los Angeles, CA
Ability to deliver
34.1/40.016.6/20 Reviews10/10 Clients & Experience7.5/10 Market PresenceService focus
10% Call Center Services60% Sales Outsourcing30% Other -
$1,000+< $25 / hr50 - 249Chicago, IL
Ability to deliver
35.4/40.016.6/20 Reviews9.5/10 Clients & Experience9.3/10 Market PresenceService focus
45% Call Center Services15% Sales Outsourcing40% Other -
$5,000+$25 - $49 / hr2 - 9Kyiv, Ukraine
Ability to deliver
35.2/40.018.4/20 Reviews10/10 Clients & Experience6.8/10 Market PresenceService focus
90% Sales Outsourcing10% Other -
$1,000+Undisclosed250 - 999Calgary, Canada
Ability to deliver
26.1/40.014/20 Reviews7.2/10 Clients & Experience4.9/10 Market PresenceService focus
35% Call Center Services65% Other -
$5,000+$25 - $49 / hr250 - 999Home, KS
Ability to deliver
34.6/40.017.2/20 Reviews9.2/10 Clients & Experience8.2/10 Market PresenceService focus
35% Call Center Services25% Sales Outsourcing40% Other -
$5,000+< $25 / hr1,000 - 9,999Cebu City, Philippines
Ability to deliver
34.2/40.017.4/20 Reviews10/10 Clients & Experience6.8/10 Market PresenceService focus
30% Call Center Services10% Sales Outsourcing60% Other -
$1,000+< $25 / hr50 - 249Sugar Land, TX
Ability to deliver
38.1/40.020/20 Reviews10/10 Clients & Experience8.1/10 Market PresenceService focus
20% Call Center Services10% Sales Outsourcing70% Other -
$50,000+< $25 / hr10,000+Wei Fang Shi, China
Ability to deliver
34.1/40.015.8/20 Reviews10/10 Clients & Experience8.3/10 Market PresenceService focus
30% Call Center Services70% Other -
$1,000+< $25 / hr1,000 - 9,999Westborough, MA
Ability to deliver
31.6/40.015/20 Reviews9.5/10 Clients & Experience7.1/10 Market PresenceService focus
40% Call Center Services60% Other -
$1,000+< $25 / hr250 - 999Brandon, FL
Ability to deliver
34.9/40.017.2/20 Reviews7.9/10 Clients & Experience9.7/10 Market PresenceService focus
25% Call Center Services75% Other -
$1,000+< $25 / hr50 - 249Sheridan, WY
Ability to deliver
31.1/40.016.2/20 Reviews9.6/10 Clients & Experience5.3/10 Market PresenceService focus
60% Call Center Services40% Other -
$1,000+< $25 / hr1,000 - 9,999Warszawa, Poland
Ability to deliver
30.9/40.017/20 Reviews6.7/10 Clients & Experience7.2/10 Market PresenceService focus
35% Call Center Services65% Other -
$1,000+< $25 / hr250 - 999Kyiv, Ukraine
Ability to deliver
37.5/40.018.6/20 Reviews10/10 Clients & Experience8.9/10 Market PresenceService focus
15% Call Center Services85% Other -
$1,000+< $25 / hr1,000 - 9,999Pasig, Philippines
Ability to deliver
30.9/40.015/20 Reviews6.8/10 Clients & Experience9.2/10 Market PresenceService focus
14% Call Center Services10% Sales Outsourcing76% Other -
$5,000+< $25 / hr250 - 999Kansas City, MO
Ability to deliver
32.8/40.019.6/20 Reviews7.8/10 Clients & Experience5.3/10 Market PresenceService focus
25% Call Center Services10% Sales Outsourcing65% Other -
$10,000+< $25 / hr50 - 249Durban, South Africa
Ability to deliver
28.2/40.016/20 Reviews7.1/10 Clients & Experience5.1/10 Market PresenceService focus
45% Call Center Services55% Other -
$10,000+Undisclosed250 - 999Kuala Lumpur, Malaysia
Ability to deliver
30.5/40.014.6/20 Reviews10/10 Clients & Experience6/10 Market PresenceService focus
15% Call Center Services10% Sales Outsourcing75% Other -
$5,000+Undisclosed50 - 249Alpharetta, GA
Ability to deliver
30/40.015.6/20 Reviews8.9/10 Clients & Experience5.5/10 Market PresenceService focus
75% Sales Outsourcing25% Other -
$1,000+< $25 / hr50 - 249Cluj-Napoca, Romania
Ability to deliver
30.8/40.016.4/20 Reviews6.7/10 Clients & Experience7.7/10 Market PresenceService focus
45% Call Center Services55% Other -
UndisclosedUndisclosed1,000 - 9,999Noida, India
Ability to deliver
31.9/40.016.6/20 Reviews7.2/10 Clients & Experience8.1/10 Market PresenceService focus
40% Call Center Services10% Sales Outsourcing50% Other -
$5,000+$50 - $99 / hr50 - 249Hitchin, England
Ability to deliver
31.9/40.016.4/20 Reviews9.5/10 Clients & Experience6/10 Market PresenceService focus
100% Sales Outsourcing
Latest Call Centers Articles
See all articles![How to Build a Budget for Call Center Services [With Template] cover image](https://img.shgstatic.com/clutch-static-prod/image/resize/715x400/s3fs-public/article/ba3fb126c373d45b88403b0272fa9201.jpg)
How to Build a Budget for Call Center Services [With Template]
Call center costs can add up over time, so it’s important that companies establish a thorough budget plan before outsourcing.
