Top Call Center Companies & Services for Telecommunication Companies
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Featured
What are Featured Providers?
$1,000+< $25 / hr1,000 - 9,999Chicago, ILServices provided
See all 28 projectsHugo Inc. | Top CX Provider is a distinguished company specializing in Contact Center Services, offering comprehensive Customer Support Services across various channels such as email, chat, and phone. The client reviews highlight their adaptability and efficiency, with 100% positive feedback on their seamless integration and ability to enhance customer engagement capabilities, resulting in impressive metrics like a 99.8% accuracy in order processing and fulfillment.
$5,000+< $25 / hr1,000 - 9,999Lexington, KYServices provided
See all 47 projectsHelpware is a specialized provider of customer care services, offering expertise in both inbound and outbound call center operations. The company consistently receives high praise for its ability to customize solutions, leading to seamless integration with clients' needs. Approximately 80% of reviewers highlight Helpware's proactive approach and strong project management skills, while 90% emphasize its cultural and operational alignment with client goals, reflecting an overall positive reception.
$5,000+< $25 / hr1,000 - 9,999Cebu City, PhilippinesServices provided
See all 9 projectsSelect VoiceCom is a provider of Contact Center Services, specializing in customer support, telephonic support, and telemarketing services. Reviews indicate a strong cultural fit with clients, highlighted by impressive communication and project management skills. Notably, Select VoiceCom achieved a 35% increase in customer satisfaction and a 25% boost in sales conversions. Positive feedback predominates, with no significant areas for improvement highlighted by clients.
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$1,000+$150 - $199 / hr10 - 49Centennial, CO
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KLA Group is a Marketing Strategy company. Headquartered in Centennial, Colorado, the agency was established in 1995. Their team specializes in Marketing Strategy and Sales Outsourcing.
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$5,000+< $25 / hr10 - 49
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PriorityOne BPO is a small call center service launched in 2021. Their services include Call Center Services and Customer Service Outsourcing.
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Featured
What are Featured Providers?
$1,000+< $25 / hr1,000 - 9,999Davao City, PhilippinesServices provided
See all 10 projectsSix Eleven Global Services is a customer support services provider specializing in call handling and customer service operations. The company has garnered positive feedback, with reviewers highlighting their exceptional responsiveness and alignment with company values. A significant 100% of reviewers commend their swift one-hour response times and the cultural fit, without any noted areas for improvement.
$1,000+< $25 / hr1,000 - 9,999Wilmington, DEServices provided
See all 83 projectsSupportYourApp is a distinguished provider of Customer Support Services and Contact Center Services, excelling in telephonic support, phone support, and call handling. The company is praised for its adaptability, proactive management, and delivery of timely, high-quality customer care. Across diverse reviews, 90% highlight its flexibility, professional communication, and ability to scale services efficiently, ensuring client satisfaction and operational excellence.
$1,000+< $25 / hr250 - 999Dnipro, UkraineServices provided
See all 26 projectsSimply Contact is a professional contact center services company specializing in inbound and outbound call handling, customer support services, and telephonic support across various languages and channels. Reviews indicate a remarkable satisfaction rate, with over 95% of feedback being positive, highlighting their efficiency, adaptability, and exceptional customer care services. Notably, Simply Contact achieved a 30-45% increase in customer satisfaction scores for multiple clients.
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$1,000+< $25 / hr10 - 49
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Golden Bridge Callcenter, a Customer Service Outsourcing company, is headquartered in Paramaribo, Suriname. They provide Customer Service Outsourcing and Call Center Services and were founded in
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$1,000+Undisclosed250 - 999Santa Tecla, El Salvador
Services provided
EBC - Elite Business Connect, a Back Office Outsourcing company, was founded in 2021. The team offers Back Office Outsourcing and Sales Outsourcing.
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UndisclosedUndisclosed10 - 49Halanayakanahalli, India
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Saarthi is a small AI company founded in 2017. Their services include Artificial Intelligence and Call Center Services.
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$10,000+< $25 / hr10 - 49
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Venixia Outsourcing is a Back Office Outsourcing company in Mumbai, India. They provide Back Office Outsourcing and Customer Service Outsourcing.
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$1,000+< $25 / hr50 - 249Ottawa, Canada
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See all 1 projectsOnPath is an award-winning lead generation company. Since our early beginnings in 1993, we now have over 140 employees. We’re a one stop shop full-service lead generation specialist that
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Featured
What are Featured Providers?
$1,000+$25 - $49 / hr50 - 249Zagreb, CroatiaServices provided
See all 6 projectsSignifico is a dedicated provider of Contact Center Services, specializing in Inbound Call Center and Customer Support Services. Their clients, including those in the automotive and oil industries, consistently praise them for their timeliness, adaptability, and outstanding customer care, resulting in increased customer satisfaction and reduced wait times. Approximately 100% of reviewers highlight their impressive responsiveness and alignment with client needs.
$1,000+< $25 / hr250 - 999București, RomaniaServices provided
See all 15 projectsValoris Center is a company specializing in Contact Center Services, offering a comprehensive suite of solutions, including Inbound and Outbound Call Center, Customer Support Services, and Telemarketing Services. Reviews indicate a strong emphasis on punctuality, flexibility, and customer care, with over 85% client satisfaction ratings and notable mentions for their proactive and adaptable approach.
$1,000+< $25 / hr50 - 249Ed, SwedenServices provided
See all 65 projectsA-SALES AB is a specialized company providing Outbound Call Center and Telemarketing Services. Across their reviews, clients commend their structured project management, precise targeting, and ability to adapt messaging to specific markets. With positive feedback from all reviewers, notable outcomes include a consistent average of 10–22 qualified meetings per month, showcasing their effectiveness in lead generation and sales appointment booking.
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$1,000+< $25 / hr250 - 999Montego Bay, St James, Jamaica
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Global Gateway, a midsize answering service company, is headquartered in Montego Bay, St James, Jamaica and Plantation, Florida. The team focuses on Call Center Services and Back Office Outsourcing.
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$1,000+< $25 / hr10,000+Kingston, Jamaica
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Startek is an answering service. The Kingston, Jamaica-based team specializes in Call Center Services and Customer Service Outsourcing.
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$1,000+< $25 / hr10 - 49Nashua, NH
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Launched in 1992, Alternative Logistics is a phone answering service. The firm focuses on Call Center Services, and is small.
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$1,000+< $25 / hr1,000 - 9,999Noida, India
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Bluechip Call Center is a phone answering service. They provide Call Center Services and were launched in 2004. The agency is headquartered in Noida, India and Seattle, Washington.
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$1,000+< $25 / hr250 - 999Chandigarh, India
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VandY is a telephone answering service founded in 1997. The company focuses on Call Center Services.
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$1,000+< $25 / hr10,000+New York, NY
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Conduent is a large Finance & Accounting Outsourcing (FAO) company in New York, New York and Florham Park, New Jersey. Their services include Finance & Accounting Outsourcing (FAO) and HR
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$1,000+< $25 / hr250 - 999East Yorkshire, England
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In East Yorkshire, England, KC Contact Centres is a call center. Founded in 1999, the team specializes in Call Center Services and Sales Outsourcing.
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$1,000+< $25 / hr250 - 999Borough Green, England
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Customer Service Outsourcing company Clearanswer specializes in Customer Service Outsourcing and Call Center Services. They are based in Borough Green, England.
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$1,000+< $25 / hr2 - 9Ringstead, England
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Star Virtual Office is a phone answering service headquartered in Ringstead, England. They focus on Call Center Services and Sales Outsourcing and were launched in 2008.
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$1,000+< $25 / hr50 - 249Scottsdale, AZ
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Liveops, a call center company, was founded in 2000. The team offers Call Center Services and Sales Outsourcing.
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$1,000+< $25 / hr1,000 - 9,999Laval, Canada
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Nordia is a telephone answering service based in Laval, Canada. Launched in 1999, the team focuses on Call Center Services and Customer Service Outsourcing.
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$1,000+< $25 / hr50 - 249Richmond Hill, Canada
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The ALEA Group is a midsize telephone answering service in Richmond Hill, Canada. The team specializes in Call Center Services and Sales Outsourcing.
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$1,000+< $25 / hr250 - 999Alberton, Canada
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IO Solutions is an Alberton, Canada-based telephone answering service. They provide Call Center Services.
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$1,000+< $25 / hr50 - 249Halifax, Canada
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Answer 365 is an answering service company. The team is located in Halifax, Canada, and their services include Call Center Services and Customer Service Outsourcing.
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$1,000+< $25 / hr250 - 999Livermore, CA
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Performant is an answering service launched in 1976. The team focuses on Call Center Services and Accounting.
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UndisclosedUndisclosed250 - 999Dubai, United Arab Emirates
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Oncall Call Center Services is an answering service. Headquartered in Dubai, United Arab Emirates, their midsize team focuses on Call Center Services. The firm was established in 2020.
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$50,000+< $25 / hr50 - 249Ciudad de Guatemala, Guatemala
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Conekta Force is a phone answering service. Founded in 2023, their team provides Call Center Services and Back Office Outsourcing.
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$5,000+$25 - $49 / hr50 - 249Pune, India
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Launched in 2022, RevDemand Inc. Is an Email Marketing company. The agency provides Email Marketing and Sales Outsourcing.
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UndisclosedUndisclosed50 - 249Dudley, England
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Opal Outsourcing is a Customer Service Outsourcing company. They provide Customer Service Outsourcing and Back Office Outsourcing and are based in Dudley, England.
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UndisclosedUndisclosed50 - 249
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A Telecommunication is a call center service established in 2018. Their services include Call Center Services and Back Office Outsourcing.
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$1,000+$25 - $49 / hr10 - 49Islamabad, Pakistan
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Dyanmowebs is an answering service company. Their small team is headquartered in Islamabad, Pakistan and offers Call Center Services and Search Engine Optimization. The agency was established in
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$1,000+Undisclosed50 - 249
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In St. Petersburg, Florida, ProfIT is a midsize Advertising company. The team provides Advertising and Direct Marketing.
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$1,000+< $25 / hr10 - 49Kolkata, India
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Callforce Global Technology is a small Back Office Outsourcing company launched in 2017. Their team specializes in Back Office Outsourcing and Transcription.
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UndisclosedUndisclosed50 - 249Campbelltown, Australia
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AR Data, a big data company, is based in Campbelltown, Australia and Lenah Valley, Australia. Their services include BI & big data consulting & SI and Translation.
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$1,000+< $25 / hr2 - 9Meerut, India
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Gurutva Solutions is a custom software development company. They were founded in 2019, and their services include Custom Software Development and Call Center Services.
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$10,000+< $25 / hr50 - 249Kolkata, India
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VirtualMens is a Kolkata, India-based answering service. They offer Call Center Services and Search Engine Optimization and were established in 2016.
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$25,000+$100 - $149 / hr10 - 49Noida, India
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Sphere Global Solutions, a Recruitment Process Outsourcing company, was launched in 2019. The firm provides Recruitment Process Outsourcing and IT strategy consulting, and is small.
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UndisclosedUndisclosed2 - 9Hanoi, Vietnam
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Relia Vietnam JSC, a Market Research company, was established in 2009. The agency provides Market Research and Call Center Services, and is small.
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$100,000+$25 - $49 / hr10 - 49CAIRO, Egypt
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See all 1 projectsSecond Step specializes in recruitment services, particularly in challenging markets like Egypt and Iraq. The reviews highlight their exceptional ability to deliver tailored recruitment strategies, demonstrating a deep understanding of client needs and market demands. The company is praised for its meticulous approach, timely delivery, and strong alignment with client values, leading to high satisfaction and successful outcomes.
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UndisclosedUndisclosed50 - 249Indore, India
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Orion Market Research is a Business Consulting company. Founded in 2015, the team specializes in Business Consulting and Sales Outsourcing.
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$1,000+$25 - $49 / hr10 - 49Nairobi, Kenya
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Cybersecurity company Dynamic Systems was launched in 2011. The team offers Cybersecurity and Call Center Services and is based in Nairobi, Kenya.
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$1,000+< $25 / hr250 - 999Chennai, India
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Botomation is an AI firm founded in 1999. Their team offers Artificial Intelligence and Call Center Services.
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Undisclosed$25 - $49 / hr2 - 9London, England
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Circa Core Ltd is a small answering service company. Founded in 2025, the team focuses on Call Center Services and CRM consulting and SI.
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$5,000+$100 - $149 / hr10 - 49
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See all 27 projectsLead Gen Dept. is a company specializing in telemarketing services and customer support services, focusing on lead generation and cloud architecture enhancement. Reviews are mixed, with approximately 67% appreciating their professionalism, communication, and commitment, while 33% indicate dissatisfaction due to unmet expectations and overpromising. Notably, their account management team received praise for their dedication and work ethic.
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$1,000+< $25 / hr50 - 249Miami, FL
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See all 2 projectsFTalent specializes in providing cost-effective and high-performance customer service outsourcing solutions to businesses. We build dedicated teams in Mexico, selecting the top 1% of customer
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$1,000+< $25 / hr10,000+Irvine, CA
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See all 1 projectsAlorica provides tier-1 technical support, handling simple calls and directing them to appropriate resources, which helps reduce call volume. While their pricing is budget-friendly and their availability impressive, feedback indicates that the skill level of agents was initially suboptimal but shows gradual improvement.
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$1,000+< $25 / hr50 - 249Makati, Philippines
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Global Innov8ion Inc is a midsize telephone answering service headquartered in Makati, Philippines. The team focuses on Call Center Services.
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$1,000+< $25 / hr10 - 49Congleton, England
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Toucan Telemarketing, a call center company, is located in Congleton, England. Their services include Call Center Services and Sales Outsourcing.
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$1,000+< $25 / hr10 - 49Cambridge , England
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Zoom Answer Call is a telephone answering service. They are located in Cambridge , England and have small team. They specialize in Call Center Services.
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$1,000+< $25 / hr50 - 249Northamptonshire, England
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BCC is a midsize call center company. Founded in 1989, the team focuses on Call Center Services and Sales Outsourcing.
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$1,000+< $25 / hr250 - 999Hamilton, Canada
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Founded in 2008, Prospects DM is a midsize Hamilton, Canada-based answering service company. Their services include Call Center Services and IT managed services.
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$1,000+< $25 / hr50 - 249Toronto, Canada
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Telestar Communications, a midsize answering service, is in Toronto, Canada and Las Vegas, Nevada. The team provides Call Center Services and Sales Outsourcing.
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$1,000+< $25 / hr1,000 - 9,999Phoenix, AZ
Services provided
Aspect is a call center service. The Phoenix, Arizona-based firm was established in 1973. Their services include Call Center Services and cloud consulting & SI.
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Best Call Centers for the Telecommunication Industry
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$1,000+< $25 / hr1,000 - 9,999Gilbert, AZ
Ability to deliver
38.4/40.018.8/20 Reviews10/10 Clients & Experience9.6/10 Market PresenceService focus
10% Call Center Services10% Sales Outsourcing80% Other -
$1,000+$25 - $49 / hr250 - 999Oakville, Canada
Ability to deliver
39.8/40.019.8/20 Reviews10/10 Clients & Experience10/10 Market PresenceService focus
10% Call Center Services70% Sales Outsourcing20% Other -
$1,000+$25 - $49 / hr50 - 249Laguna Beach, CA
Ability to deliver
39.5/40.020/20 Reviews10/10 Clients & Experience9.5/10 Market PresenceService focus
10% Call Center Services80% Sales Outsourcing10% Other -
$1,000+$25 - $49 / hr10 - 49Fredericton, Canada
Ability to deliver
32.9/40.017.6/20 Reviews9.1/10 Clients & Experience6.2/10 Market PresenceService focus
65% Sales Outsourcing35% Other -
$10,000+< $25 / hr250 - 999San Pablo City, Philippines
Ability to deliver
38.7/40.020/20 Reviews10/10 Clients & Experience8.7/10 Market PresenceService focus
20% Call Center Services80% Other -
$1,000+< $25 / hr1,000 - 9,999Chicago, IL
Ability to deliver
37.3/40.018.4/20 Reviews9.4/10 Clients & Experience9.5/10 Market PresenceService focus
20% Call Center Services10% Sales Outsourcing70% Other -
$1,000+$25 - $49 / hr250 - 999Newport Beach, CA
Ability to deliver
22.9/40.016.2/20 Reviews0.7/10 Clients & Experience5.9/10 Market PresenceService focus
60% Call Center Services40% Sales Outsourcing -
$25,000+Undisclosed50 - 249Troutman, NC
Ability to deliver
33.1/40.016.2/20 Reviews8.2/10 Clients & Experience8.7/10 Market PresenceService focus
15% Call Center Services25% Sales Outsourcing60% Other -
$10,000+< $25 / hr250 - 999Overland Park, KS
Ability to deliver
33.8/40.017/20 Reviews8.2/10 Clients & Experience8.6/10 Market PresenceService focus
15% Call Center Services15% Sales Outsourcing70% Other -
UndisclosedUndisclosed1,000 - 9,999Los Angeles, CA
Ability to deliver
34.1/40.016.6/20 Reviews10/10 Clients & Experience7.5/10 Market PresenceService focus
10% Call Center Services60% Sales Outsourcing30% Other -
$1,000+< $25 / hr50 - 249Chicago, IL
Ability to deliver
35.4/40.016.6/20 Reviews9.5/10 Clients & Experience9.3/10 Market PresenceService focus
45% Call Center Services15% Sales Outsourcing40% Other -
$5,000+$25 - $49 / hr2 - 9Kyiv, Ukraine
Ability to deliver
34.8/40.018/20 Reviews10/10 Clients & Experience6.8/10 Market PresenceService focus
90% Sales Outsourcing10% Other -
$1,000+Undisclosed250 - 999Calgary, Canada
Ability to deliver
26.1/40.014/20 Reviews7.2/10 Clients & Experience4.9/10 Market PresenceService focus
35% Call Center Services65% Other -
$5,000+< $25 / hr1,000 - 9,999Cebu City, Philippines
Ability to deliver
34.2/40.017.4/20 Reviews10/10 Clients & Experience6.8/10 Market PresenceService focus
30% Call Center Services10% Sales Outsourcing60% Other -
$50,000+< $25 / hr10,000+Wei Fang Shi, China
Ability to deliver
34.1/40.015.8/20 Reviews10/10 Clients & Experience8.3/10 Market PresenceService focus
30% Call Center Services70% Other -
$1,000+< $25 / hr1,000 - 9,999
Ability to deliver
31.6/40.015/20 Reviews9.5/10 Clients & Experience7.1/10 Market PresenceService focus
40% Call Center Services60% Other -
$1,000+< $25 / hr50 - 249Sugar Land, TX
Ability to deliver
37.9/40.019.8/20 Reviews10/10 Clients & Experience8.1/10 Market PresenceService focus
20% Call Center Services10% Sales Outsourcing70% Other -
$5,000+$25 - $49 / hr250 - 999Home, KS
Ability to deliver
33.8/40.016.4/20 Reviews9.2/10 Clients & Experience8.2/10 Market PresenceService focus
35% Call Center Services25% Sales Outsourcing40% Other -
$1,000+< $25 / hr250 - 999
Ability to deliver
34.7/40.017/20 Reviews7.9/10 Clients & Experience9.7/10 Market PresenceService focus
25% Call Center Services75% Other -
$1,000+< $25 / hr50 - 249
Ability to deliver
31.1/40.016.2/20 Reviews9.6/10 Clients & Experience5.3/10 Market PresenceService focus
60% Call Center Services40% Other -
$1,000+< $25 / hr1,000 - 9,999Warszawa, Poland
Ability to deliver
30.7/40.016.2/20 Reviews6.7/10 Clients & Experience7.8/10 Market PresenceService focus
35% Call Center Services65% Other -
$1,000+< $25 / hr1,000 - 9,999Pasig, Philippines
Ability to deliver
30.9/40.015/20 Reviews6.8/10 Clients & Experience9.2/10 Market PresenceService focus
14% Call Center Services10% Sales Outsourcing76% Other -
$10,000+< $25 / hr50 - 249Durban, South Africa
Ability to deliver
28.2/40.016/20 Reviews7.1/10 Clients & Experience5.1/10 Market PresenceService focus
45% Call Center Services55% Other -
$10,000+Undisclosed250 - 999Kuala Lumpur, Malaysia
Ability to deliver
30.5/40.014.6/20 Reviews10/10 Clients & Experience6/10 Market PresenceService focus
15% Call Center Services10% Sales Outsourcing75% Other -
$1,000+< $25 / hr50 - 249Cluj-Napoca, Romania
Ability to deliver
31/40.016.6/20 Reviews6.7/10 Clients & Experience7.7/10 Market PresenceService focus
45% Call Center Services55% Other -
$5,000+Undisclosed50 - 249Rochester, NH
Ability to deliver
30/40.015.6/20 Reviews8.9/10 Clients & Experience5.5/10 Market PresenceService focus
75% Sales Outsourcing25% Other -
$1,000+< $25 / hr50 - 249Kyiv, Ukraine
Ability to deliver
37.8/40.018.6/20 Reviews10/10 Clients & Experience9.2/10 Market PresenceService focus
15% Call Center Services85% Other -
$1,000+$150 - $199 / hr10 - 49Iowa City, IA
Ability to deliver
38.6/40.019.6/20 Reviews9.9/10 Clients & Experience9/10 Market PresenceService focus
20% Sales Outsourcing80% Other -
$5,000+$50 - $99 / hr50 - 249Hitchin, England
Ability to deliver
31.9/40.016.4/20 Reviews9.5/10 Clients & Experience6/10 Market PresenceService focus
100% Sales Outsourcing -
UndisclosedUndisclosed1,000 - 9,999Noida, India
Ability to deliver
31.8/40.016.4/20 Reviews7.2/10 Clients & Experience8.2/10 Market PresenceService focus
40% Call Center Services10% Sales Outsourcing50% Other
Latest Call Centers Articles
See all articles![How to Build a Budget for Call Center Services [With Template] cover image](https://img.shgstatic.com/clutch-static-prod/image/resize/715x400/s3fs-public/article/ba3fb126c373d45b88403b0272fa9201.jpg)
How to Build a Budget for Call Center Services [With Template]
Call center costs can add up over time, so it’s important that companies establish a thorough budget plan before outsourcing.
