Top Call Center Services & Voice Services in Latin America
347 Companies
List of the Top Latin America Call Center Companies & Voice Services
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Featured
What are Featured Providers?
$1,000+< $25 / hr1,000 - 9,999Serves Latin AmericaServices provided
20% Call Center Services25% Customer Service Outsourcing15% Back Office Outsourcing +4 services10% Content Moderation Services10% Data Annotation Services10% Finance & Accounting Outsourcing (FAO)10% Sales OutsourcingSee all 28 projectsHugo Inc. | Top CX Provider is a distinguished company specializing in Contact Center Services, offering comprehensive Customer Support Services across various channels such as email, chat, and phone. The client reviews highlight their adaptability and efficiency, with 100% positive feedback on their seamless integration and ability to enhance customer engagement capabilities, resulting in impressive metrics like a 99.8% accuracy in order processing and fulfillment.
Reviews mention Exceeds expectations
Clients express high satisfaction with Hugo's services, often noting that their expectations were exceeded. One client highlighted a 30% increase in website traffic and a 25% rise in qualified leads, attributing these successes to Hugo's effective strategies. Another client praised their exceptional multilingual support and timely delivery, stating that Hugo's commitment to understanding company culture significantly enhanced collaboration. Overall, clients commend Hugo for their professionalism, adaptability, and impactful contributions to their business objectives.-
Digital Marketing, SMM & SEO for Software Solutions Company
5.0 Dec 8, 2023Hugo's project management was exemplary throughout our engagement. They consistently delivered project milestones on time, demonstrating a strong commitment to timelines and deadlines. Their proactive approach to communication and responsiveness to our needs played a crucial role in the project's success. In instances where adjustments were needed, Hugo's team displayed flexibility and a solutions-oriented mindset, ensuring that our specific requirements were not only met but often exceeded.
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Multilingual Customer Support for Beverage Company
5.0 Aug 22, 2023I'm delighted to share my exceptional experience working with Hugo, our trusted outsourcing partner. Their commitment to delivering items on time has been truly remarkable. Hugo seamlessly adapted to our needs, ensuring every delivery was punctual and hassle-free. It's been a pleasure collaborating with a team that not only met our expectations but consistently exceeded them. Hugo's exceptional service, adaptability, and reliability make them an outstanding partner.
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Industry Experience
Hugo Inc. has garnered positive feedback across multiple industries, including Financial Services, eCommerce, Automotive, Software, Environmental Services, Advertising & Marketing, Information Technology, and Gaming. Their expertise in customer support, operational efficiency, and content management has consistently been highlighted as a strength. Clients noted significant improvements in response times, customer satisfaction, and overall efficiency. Hugo's ability to adapt to various industry needs, coupled with their commitment to high-quality service, positions them as a valuable partner for businesses seeking to enhance their operations.
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Financial services eCommerce Automotive Food & Beverages Software Information technology Environmental Services Advertising & marketing Gaming MediaWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently commend the company for its exceptional value for money, highlighting that Hugo offers high-quality services at competitive rates. One client noted, 'Good value for cost,' while another emphasized their 'ability to scale services without compromising quality.' Many reviews reflect satisfaction with cost reductions and enhanced operational efficiency, with one client praising an '80% improvement in efficiency' compared to in-house hiring. Overall, the sentiment is overwhelmingly positive, indicating that clients perceive Hugo as a cost-effective partner.Was this helpful?
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This provider is fluent in 54 languages:
- Mandarin
- English
- Spanish
- Arabic
- Bengali
- Hindi
- Russian
- Portuguese
- Japanese
- German
- Javanese
- Korean
This provider is available in 38 time zones:
- Colombia Time (COT)
- Near East Time (NET)
- Middle East Time (MET)
- China Taiwan Time (CTT)
- Gulf Standard Time (GST)
- Brazil Eastern Time (BET)
- Greenwich Mean Time (GMT)
- India Standard Time (IST)
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$5,000+< $25 / hr1,000 - 9,999Serves Latin AmericaServices provided
20% Call Center Services60% Customer Service Outsourcing20% Back Office OutsourcingSee all 46 projectsHelpware is a specialized provider of customer care services, offering expertise in both inbound and outbound call center operations. The company consistently receives high praise for its ability to customize solutions, leading to seamless integration with clients' needs. Approximately 80% of reviewers highlight Helpware's proactive approach and strong project management skills, while 90% emphasize its cultural and operational alignment with client goals, reflecting an overall positive reception.
Reviews mention Team players
Clients consistently commend Helpware for their collaborative spirit and responsiveness, describing them as integral extensions of their teams. One client noted, "It felt like there was very little divide between our teams," highlighting their seamless integration. Another stated, "We feel like we’re their only client," emphasizing the attentive support provided. Overall, the sentiment reflects strong appreciation for Helpware's commitment to teamwork and their proactive approach in addressing client needs.-
Video Dev, Graphics & Digital Mktg for Healthcare Mktg Firm
5.0 Aug 7, 2024Helpware is friendly, dedicated, and willing to make as many changes as we need. It's a great partnership. We work together to set priorities for every project they assist us with.
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Customer Support for Custom Meal Service Provider
5.0 Feb 4, 2022It felt like there was very little divide between our teams. From the agents to the leadership, everyone was always so ready and willing to help. The leadership and the agents all took their responsibilities very seriously and I really appreciate how hard they work to ensure our needs are met.
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Administrative and Internal Support for Strategy Consultancy
5.0 Oct 23, 2019Helpware has their own project tools, into which I have full visibility and in fact am held accountable by the team when I need to be. We are truly a team. My Team understands what to do with them and we work together to make sure we get it done.
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Mkt Research & CRM Administration for Financial Services Co
4.0 Oct 23, 2019We envisioned being one group, and we’ve achieved that. We’re constantly working together and thinking of ways that we can expand the relationship. Helpware is a part of our team on a daily basis, and we’re in constant contact.
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Image Annotation for Computer Vision Software
5.0 May 29, 2019In the end, they've become an extension of our team thanks to their involvement and quality. Their team is extremely responsive to our questions and feedback and provides updates proactively.
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17 of 21 Call Center Services reviews are 5 stars$200,000 – $999,999 avg. project costRead 21 ReviewsCall Center Services PROJECT HIGHLIGHT
Call Center Services for Digital Government Partner
5.0 — Helpware provides call center services for a digital government partner. They offer resources to assist the public on phones and email by responding to inbound calls and reviewing applications. Read moreWas this helpful?
Industry Experience
Helpware has demonstrated strong capabilities across various industries including Information Technology, Healthcare, Software, eCommerce, Consumer Products, and Financial Services. Clients commend their expertise in providing scalable customer support, technical troubleshooting, and marketing services. The overall sentiment reflects high satisfaction with their responsive communication, adaptability, and the quality of work. Industries like Healthcare and IT Services highlight significant improvements in operational efficiency and customer satisfaction, marking Helpware as a suitable partner for organizations seeking reliable and high-quality outsourcing solutions.
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Information technology Arts, entertainment & music Healthcare Software eCommerce Consumer Products Education IT Services Food & Beverages Nonprofit Media Advertising & marketing Business services Financial services Retail Other Industry AutomotiveWas this helpful?
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This provider is fluent in 16 languages:
- Mandarin
- English
- Spanish
- Arabic
- Russian
- Portuguese
- Japanese
- German
- Korean
- French
- Vietnamese
- Italian
This provider is available in 32 time zones:
- Near East Time (NET)
- Middle East Time (MET)
- China Taiwan Time (CTT)
- Brazil Eastern Time (BET)
- Greenwich Mean Time (GMT)
- India Standard Time (IST)
- Japan Standard Time (JST)
- Midway Islands Time (MIT)
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$5,000+< $25 / hr1,000 - 9,999Serves Latin AmericaServices provided
30% Call Center Services30% Customer Service Outsourcing10% Back Office Outsourcing +3 services10% Finance & Accounting Outsourcing (FAO)10% IT Staff Augmentation10% Sales OutsourcingSee all 9 projectsSelect VoiceCom is a provider of Contact Center Services, specializing in customer support, telephonic support, and telemarketing services. Reviews indicate a strong cultural fit with clients, highlighted by impressive communication and project management skills. Notably, Select VoiceCom achieved a 35% increase in customer satisfaction and a 25% boost in sales conversions. Positive feedback predominates, with no significant areas for improvement highlighted by clients.
2 of 4 Call Center Services reviews are 5 stars$200,000 – $999,999 avg. project costRead 4 ReviewsCall Center Services PROJECT HIGHLIGHT
Call Center Services for Third-Party Management Company
4.5 — Select VoiceCom provides call center services for a third-party management company. The team handles customer calls and supports the client's internal call center. Read moreWas this helpful?
Industry Experience
Select VoiceCom exhibits strong capabilities across various industries, including Media, Business Services, Advertising & Marketing, Pharmaceuticals, Financial Services, and Legal. Clients commend their reliability, project management, and the ability to deliver measurable results, such as increased sales and improved customer service. Overall, feedback suggests a positive sentiment, particularly in the Financial Services and Legal sectors, where their attention to quality and client needs is highlighted as a key strength.
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Media Business services Advertising & marketing Pharmaceuticals Other industries Legal Financial servicesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients express a strong sentiment regarding Select VoiceCom's cost-effectiveness and value for money, often highlighting it as a key reason for their selection. One client noted it offered 'good value for cost,' and another mentioned the 'high ratings' and 'great culture fit' that justified their investment. Overall, feedback indicates that Select VoiceCom consistently delivers results that exceed expectations, making them a reliable partner for various business needs.Was this helpful?
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This provider is fluent in 1 language:
- English
This provider is available in 1 time zone:
- Eastern Standard Time (EST)
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SupportYourApp
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$1,000+< $25 / hr1,000 - 9,999DSR, ArgentinaServices provided
25% Call Center Services35% Customer Service Outsourcing20% AI Agents +2 services15% Back Office Outsourcing5% Data Annotation ServicesSee all 81 projectsSupportYourApp is a premier provider of Contact Center Services, specializing in Customer Support Services, including Inbound and Outbound Call Center operations. The company is consistently praised for its high responsiveness, flexibility, and the ability to deliver 24/7 telephonic support. Across reviews, SupportYourApp receives positive feedback for its professionalism and commitment to efficient call handling, with no major areas for improvement noted by 100% of reviewers.
Reviews mention Detail-oriented
The feedback highlights SupportYourApp's detail-oriented approach, as noted by the CTO of Eurekos Systems Aps, who praised the consultant's proactiveness and attention to detail. The consultant effectively managed customer communication across different time zones, demonstrating a commitment to quality. Overall, the sentiment is highly positive, with the client rating the consultant's work and dedication a perfect 10/10, indicating their satisfaction with the level of detail provided in service delivery.-
App Management & Support for Learning Tech Company
5.0 Sep 19, 2024The consultant demonstrates proactiveness, attention to detail, and is able to work even in a time zone completely different from the main team's. We're more than satisfied with SupportYourApp's services and can evaluate the consultant’s work and dedication as 10/10.
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9 of 12 reviews are 5 stars1 new review for Call Center Services services$200,000 – $999,999 avg. project costRead 12 Recent ReviewsReviewed 12 times in the past 6 months
In the last six months, client feedback regarding SupportYourApp has been mixed. Several clients praised the company's responsiveness and operational excellence, highlighting strong performance and adaptability, particularly in 24/7 support roles. However, a notable review expressed dissatisfaction due to a lack of ownership and efficiency, resulting in increased internal workload. Overall, while many clients report satisfaction with service quality, there are significant concerns regarding consistency and accountability in some instances.Was this helpful?
Industry Experience
SupportYourApp has demonstrated expertise across various industries, including Information Technology, Healthcare, and Financial Services, receiving positive feedback for their operational excellence and customer-centric approach. Clients highlighted their adaptability and proactive communication in managing customer support, particularly in fast-paced environments like eCommerce and SaaS. Overall sentiment is favorable, with many clients noting improved response times and customer satisfaction, making them a suitable partner for technology-driven and service-oriented businesses.
Read All ReviewsSelect Industry to see insights
Non-profit Consumer Products eCommerce HVAC Healthcare Telecommunications Arts, entertainment & music Research Transportation Other Industry Social Networking Hospitality & leisure Business services Gaming Software Education IT Services Financial services Manufacturing Fitness Wellness & Fitness Advertising & marketing Other industries Information technology RetailWas this helpful?
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United States (25) Ukraine (7) Israel (6) England (4) Netherlands (3) Czech Republic (2) Denmark (2) Sweden (2) Germany (2) Luxembourg (1) Norway (1) Italy (1) Austria (1) Malta (1) Greece (1) New Zealand (1) Ireland (1) Poland (1) Russia (1) France (1) Switzerland (1) Costa Rica (1) Canada (1) Bahamas (1)This provider is fluent in 31 languages:
- English
- Spanish
- Arabic
- Bengali
- Hindi
- Russian
- Portuguese
- Japanese
- German
- Korean
- French
- Turkish
This provider is available in 33 time zones:
- Colombia Time (COT)
- Near East Time (NET)
- Middle East Time (MET)
- China Taiwan Time (CTT)
- Gulf Standard Time (GST)
- Brazil Eastern Time (BET)
- Greenwich Mean Time (GMT)
- Japan Standard Time (JST)
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$1,000+< $25 / hr1,000 - 9,999San Pedro Garza García, Mexico
Services provided
10% Call Center Services25% Back Office Outsourcing20% Employer of Record (EOR) Services +4 services15% Customer Service Outsourcing10% HR Outsourcing10% Recruitment Process Outsourcing10% Sales OutsourcingSee all 44 projectsUnity Communications is a call center services company specializing in customer support, telemarketing, and inbound and outbound call handling. With a 99.59% attendance rate and high ratings for their professionalism and responsiveness, they maintain strong communication and consistently meet client needs. Their services lead to improved customer satisfaction and substantial growth, with client feedback reflecting a 100% positive sentiment.
6 of 7 Call Center Services reviews are 5 stars1 new review for Call Center Services in past 6 months$10,000 – $49,000 avg. project costRead 7 ReviewsCall Center Services PROJECT HIGHLIGHT
Customer Support Services for Private Equity Group
5.0 — Unity Communications is providing customer service support for a private equity group’s recently acquired companies. They’ve also helped the client migrate their CRM to HubSpot and their phone Read moreWas this helpful?
Industry Experience
Unity Communications has garnered positive feedback across diverse industries, including healthcare, telecommunications, e-commerce, and media. Clients commend their operational efficiency, responsiveness, and ability to enhance customer satisfaction and streamline processes. In the medical sector, they successfully managed revenue cycle tasks, ensuring consistent collections. Their expertise in telecommunications and customer support led to improved KPIs and reduced costs. Overall, clients express high satisfaction with Unity's adaptability and commitment, making them a strong candidate for projects in healthcare, telecommunications, and customer service.
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Wellness & Fitness Healthcare Telecommunications Consumer Products Other Industry Software Information technology Supply Chain, Logistics, and Transport Agriculture Utilities Advertising & marketing Retail Media Food & Beverages Beauty & Cosmetics Consulting Education IT Services Medical Other industriesWas this helpful?
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See All Locations (6)San Pedro Garza García, Mexico
303 Avenida Circuito Frida Kahlo
San Pedro Garza García, Mexico 66278201 - 250
4805508700
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Featured
What are Featured Providers?
$1,000+< $25 / hr1,000 - 9,999Serves Latin AmericaServices provided
40% Call Center Services30% Back Office Outsourcing30% Customer Service OutsourcingSee all 10 projectsSix Eleven Global Services is a customer support services provider specializing in call handling and customer service operations. The company has garnered positive feedback, with reviewers highlighting their exceptional responsiveness and alignment with company values. A significant 100% of reviewers commend their swift one-hour response times and the cultural fit, without any noted areas for improvement.
Reviews mention Flexible
Clients have consistently highlighted the flexibility of Six Eleven Global Services as a key strength. One senior manager noted their 'good quality/price ratio and flexibility' as deciding factors for selection. Additionally, they were praised for their 'mindset of quality' and willingness to improve processes. Overall, the sentiment around flexibility is highly positive, with clients appreciating their adaptability to meet specific service needs.-
Customer Service BPO for Remote Monitoring Company
5.0 Feb 13, 2023They're distinguished by flexibility, concern to improve the processes, and mindset of quality.
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Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients generally express satisfaction with the cost-effectiveness and value for money provided by Six Eleven Global Services. Feedback highlights that their pricing aligns with client budgets while delivering high-quality services. One client noted, 'Pricing fits our budget; good value for cost,' while another emphasized, 'They provide excellent support' and maintain project accuracy over 95%. Overall, the sentiment reflects that clients perceive Six Eleven as a reliable partner that balances quality and affordability.Was this helpful?
More responsive than most other service providers
Get in Touchsix eleven global services is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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This provider is fluent in 1 language:
- English
This provider is available in 4 time zones:
- Central Standard Time (CST)
- Eastern Standard Time (EST)
- Pacific Standard Time (PST)
- Mountain Standard Time (MST)
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SupportYourApp
Premier VerifiedLook for Verified Providers
Clutch conducts a rigorous verification process, confirming a provider’s business registration, legal history, credit background, and client feedback to be legitimate, so you can trust their ability to deliver. Learn More
$1,000+< $25 / hr1,000 - 9,999Serves Latin AmericaServices provided
25% Call Center Services35% Customer Service Outsourcing20% AI Agents +2 services15% Back Office Outsourcing5% Data Annotation ServicesSee all 81 projectsSupportYourApp is a premier provider of Contact Center Services, specializing in Customer Support Services, including Inbound and Outbound Call Center operations. The company is consistently praised for its high responsiveness, flexibility, and the ability to deliver 24/7 telephonic support. Across reviews, SupportYourApp receives positive feedback for its professionalism and commitment to efficient call handling, with no major areas for improvement noted by 100% of reviewers.
Reviews mention Detail-oriented
The feedback highlights SupportYourApp's detail-oriented approach, as noted by the CTO of Eurekos Systems Aps, who praised the consultant's proactiveness and attention to detail. The consultant effectively managed customer communication across different time zones, demonstrating a commitment to quality. Overall, the sentiment is highly positive, with the client rating the consultant's work and dedication a perfect 10/10, indicating their satisfaction with the level of detail provided in service delivery.-
App Management & Support for Learning Tech Company
5.0 Sep 19, 2024The consultant demonstrates proactiveness, attention to detail, and is able to work even in a time zone completely different from the main team's. We're more than satisfied with SupportYourApp's services and can evaluate the consultant’s work and dedication as 10/10.
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9 of 12 reviews are 5 stars1 new review for Call Center Services services$200,000 – $999,999 avg. project costRead 12 Recent ReviewsReviewed 12 times in the past 6 months
In the last six months, client feedback regarding SupportYourApp has been mixed. Several clients praised the company's responsiveness and operational excellence, highlighting strong performance and adaptability, particularly in 24/7 support roles. However, a notable review expressed dissatisfaction due to a lack of ownership and efficiency, resulting in increased internal workload. Overall, while many clients report satisfaction with service quality, there are significant concerns regarding consistency and accountability in some instances.Was this helpful?
Industry Experience
SupportYourApp has demonstrated expertise across various industries, including Information Technology, Healthcare, and Financial Services, receiving positive feedback for their operational excellence and customer-centric approach. Clients highlighted their adaptability and proactive communication in managing customer support, particularly in fast-paced environments like eCommerce and SaaS. Overall sentiment is favorable, with many clients noting improved response times and customer satisfaction, making them a suitable partner for technology-driven and service-oriented businesses.
Read All ReviewsSelect Industry to see insights
Non-profit Consumer Products eCommerce HVAC Healthcare Telecommunications Arts, entertainment & music Research Transportation Other Industry Social Networking Hospitality & leisure Business services Gaming Software Education IT Services Financial services Manufacturing Fitness Wellness & Fitness Advertising & marketing Other industries Information technology RetailWas this helpful?
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United States (25) Ukraine (7) Israel (6) England (4) Netherlands (3) Czech Republic (2) Denmark (2) Sweden (2) Germany (2) Luxembourg (1) Norway (1) Italy (1) Austria (1) Malta (1) Greece (1) New Zealand (1) Ireland (1) Poland (1) Russia (1) France (1) Switzerland (1) Costa Rica (1) Canada (1) Bahamas (1)This provider is fluent in 31 languages:
- English
- Spanish
- Arabic
- Bengali
- Hindi
- Russian
- Portuguese
- Japanese
- German
- Korean
- French
- Turkish
This provider is available in 33 time zones:
- Colombia Time (COT)
- Near East Time (NET)
- Middle East Time (MET)
- China Taiwan Time (CTT)
- Gulf Standard Time (GST)
- Brazil Eastern Time (BET)
- Greenwich Mean Time (GMT)
- Japan Standard Time (JST)
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$1,000+< $25 / hr250 - 999Serves Latin AmericaServices provided
35% Call Center Services55% Customer Service Outsourcing10% Back Office OutsourcingSee all 26 projectsSimply Contact is a professional contact center services company specializing in inbound and outbound call handling, customer support services, and telephonic support across various languages and channels. Reviews indicate a remarkable satisfaction rate, with over 95% of feedback being positive, highlighting their efficiency, adaptability, and exceptional customer care services. Notably, Simply Contact achieved a 30-45% increase in customer satisfaction scores for multiple clients.
Reviews mention Efficient
The sentiment regarding efficiency in Simply Contact's services is overwhelmingly positive. Clients consistently highlight their rapid onboarding process and responsiveness, with one noting a 30% decrease in customer response times and a 25% boost in overall efficiency. Feedback emphasizes their professional project management and the seamless integration of their team into existing operations, which has led to notable improvements in customer satisfaction and support cost reductions.-
Back Office & Customer Service for App Optimization Agency
5.0 Feb 23, 2024Simply Contact did an excellent job managing the project. They always finished work on time and quickly responded whenever we needed them. They trained their team fast and got the project up and running without any drop in quality. This made things go smoothly for both our customers and our team.
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Customer Service Outsourcing for Authentication Solutions Co
5.0 Oct 18, 2023Simply Contact showcased outstanding project management throughout our collaboration. Every phase, from initiation to execution, was handled with utmost precision and efficiency. Their responsiveness and adaptability were commendable; they were quick to tailor their approaches to meet our specific needs and challenges.
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Call Center Services for Social Media Monitoring Tool
5.0 May 9, 2023Simply Contact's project management was excellent. They are highly responsive to our needs and feedback. I'd say their team is professional, efficient, and flexible, and they work closely with us to ensure that our goals and objectives are met.
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Call Center Services for Wheelchair Rental System
4.5 May 1, 2023Simply Contact's team efficiently handles customer inquiries and support requests in multiple languages, resulting in improved customer satisfaction and loyalty. Their 24/7 availability ensures that our users receive timely assistance, contributing to the ongoing success of WheelShare.
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Customer Support for Music Distribution Company
5.0 Apr 26, 2023They are attentive to our requirements and are quick to implement any necessary changes. Their team is not only professional and efficient but also proactive in addressing potential issues.
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12 of 15 Call Center Services reviews are 5 stars$200,000 – $999,999 avg. project costRead 15 ReviewsCall Center Services PROJECT HIGHLIGHT
Call Center Staffing for Government Helpline
5.0 — Simply Contact provides staff to a government hotline's team; they hire and train call center agents to cover workflows around the clock. They've organized the hotline's IT structure, monitoring, Read moreWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Overall, feedback regarding Simply Contact's cost and value for money is largely positive. Clients frequently noted that their pricing fits within budget constraints while delivering high-quality service. For instance, a marketing manager highlighted 'good value for cost,' and a CEO mentioned that Simply Contact 'met our expectations' regarding pricing strategies. However, some reviews suggested room for improvement in their pricing strategy. Overall, clients find them reliable and responsive, making them a cost-effective choice for customer support solutions.Was this helpful?
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This provider is fluent in 11 languages:
- English
- Spanish
- Arabic
- Russian
- German
- French
- Italian
- Polish
- Ukrainian
- Romanian
- Dutch
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$5,000+< $25 / hr1,000 - 9,999Guadalajara, Mexico
Services provided
20% Call Center Services60% Customer Service Outsourcing20% Back Office OutsourcingSee all 46 projectsHelpware is a specialized provider of customer care services, offering expertise in both inbound and outbound call center operations. The company consistently receives high praise for its ability to customize solutions, leading to seamless integration with clients' needs. Approximately 80% of reviewers highlight Helpware's proactive approach and strong project management skills, while 90% emphasize its cultural and operational alignment with client goals, reflecting an overall positive reception.
Reviews mention Team players
Clients consistently commend Helpware for their collaborative spirit and responsiveness, describing them as integral extensions of their teams. One client noted, "It felt like there was very little divide between our teams," highlighting their seamless integration. Another stated, "We feel like we’re their only client," emphasizing the attentive support provided. Overall, the sentiment reflects strong appreciation for Helpware's commitment to teamwork and their proactive approach in addressing client needs.-
Video Dev, Graphics & Digital Mktg for Healthcare Mktg Firm
5.0 Aug 7, 2024Helpware is friendly, dedicated, and willing to make as many changes as we need. It's a great partnership. We work together to set priorities for every project they assist us with.
Read Full Review -
Customer Support for Custom Meal Service Provider
5.0 Feb 4, 2022It felt like there was very little divide between our teams. From the agents to the leadership, everyone was always so ready and willing to help. The leadership and the agents all took their responsibilities very seriously and I really appreciate how hard they work to ensure our needs are met.
Read Full Review -
Administrative and Internal Support for Strategy Consultancy
5.0 Oct 23, 2019Helpware has their own project tools, into which I have full visibility and in fact am held accountable by the team when I need to be. We are truly a team. My Team understands what to do with them and we work together to make sure we get it done.
Read Full Review -
Mkt Research & CRM Administration for Financial Services Co
4.0 Oct 23, 2019We envisioned being one group, and we’ve achieved that. We’re constantly working together and thinking of ways that we can expand the relationship. Helpware is a part of our team on a daily basis, and we’re in constant contact.
Read Full Review -
Image Annotation for Computer Vision Software
5.0 May 29, 2019In the end, they've become an extension of our team thanks to their involvement and quality. Their team is extremely responsive to our questions and feedback and provides updates proactively.
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17 of 21 Call Center Services reviews are 5 stars$200,000 – $999,999 avg. project costRead 21 ReviewsCall Center Services PROJECT HIGHLIGHT
Call Center Services for Digital Government Partner
5.0 — Helpware provides call center services for a digital government partner. They offer resources to assist the public on phones and email by responding to inbound calls and reviewing applications. Read moreWas this helpful?
Industry Experience
Helpware has demonstrated strong capabilities across various industries including Information Technology, Healthcare, Software, eCommerce, Consumer Products, and Financial Services. Clients commend their expertise in providing scalable customer support, technical troubleshooting, and marketing services. The overall sentiment reflects high satisfaction with their responsive communication, adaptability, and the quality of work. Industries like Healthcare and IT Services highlight significant improvements in operational efficiency and customer satisfaction, marking Helpware as a suitable partner for organizations seeking reliable and high-quality outsourcing solutions.
Read All ReviewsSelect Industry to see insights
Information technology Arts, entertainment & music Healthcare Software eCommerce Consumer Products Education IT Services Food & Beverages Nonprofit Media Advertising & marketing Business services Financial services Retail Other Industry AutomotiveWas this helpful?
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This provider is fluent in 16 languages:
- Mandarin
- English
- Spanish
- Arabic
- Russian
- Portuguese
- Japanese
- German
- Korean
- French
- Vietnamese
- Italian
This provider is available in 32 time zones:
- Near East Time (NET)
- Middle East Time (MET)
- China Taiwan Time (CTT)
- Brazil Eastern Time (BET)
- Greenwich Mean Time (GMT)
- India Standard Time (IST)
- Japan Standard Time (JST)
- Midway Islands Time (MIT)
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UndisclosedUndisclosed250 - 999Torreón, Mexico
Services provided
10% Call Center Services10% Back Office Outsourcing10% Customer Service Outsourcing +7 services10% Employer of Record (EOR) Services10% Finance & Accounting Outsourcing (FAO)10% HR Outsourcing10% IT Staff Augmentation10% Recruitment Process Outsourcing10% Sales Outsourcing10% StaffingSee all 23 projectsRemote Team Solutions is a provider of contact center services, specializing in customer support and phone handling. Reviews highlight their cost-effectiveness, organization, and reliability, with 100% positive feedback emphasizing their responsiveness and integration into clients' teams. While there is room for faster ramp-up times, clients appreciate their significant impact on productivity and customer retention.
1 of 1 reviews is 5 stars$10,000 – $49,000 avg. project costRead 1 Recent ReviewReviewed 1 time in the past 6 months
In recent reviews, clients have praised Remote Team Solutions for their effective policy issuance and timely delivery. A Texas Specialty Underwriters Processing Manager noted significant improvements in policy processing speed and quality, emphasizing the company's good value and responsive project management. The ability to manage their own team while receiving support was highlighted as a unique advantage. Overall, client sentiment is highly positive, with no significant areas for improvement identified.Was this helpful?
1 of 1 Call Center Services reviews are 5 stars$10,000 – $49,000 avg. project costRead 1 ReviewCall Center Services PROJECT HIGHLIGHT
Call Center Services for Pest Control Company
5.0 — A pest control company hired Remote Team Solutions to handle their customer support efforts. Their responsibilities include answering our phone calls and responding to customer concerns and needs. Read moreWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Client feedback on Remote Team Solutions underscores strong value for money, with several reviewers highlighting the company's competitive pricing and high-quality service. For instance, one client noted they achieved a 50% cost reduction by hiring senior recruiters through RTS, while another emphasized that the overall cost was lower than other firms without sacrificing quality. Overall, clients express satisfaction with the balance of cost and service delivery, reinforcing RTS's reputation for providing good value.Was this helpful?
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$1,000+$25 - $49 / hr1,000 - 9,999Bogotá, Colombia
Services provided
41% Call Center Services29% Customer Service Outsourcing19% Back Office Outsourcing +1 service11% Sales OutsourcingSee all 6 projectsContactPoint 360 is a global customer experience and outsourcing company offering a range of Contact Center Services, including Inbound and Outbound Call Center, Customer Support Services, and back-office operations. Reviews highlight their strong project management, quick scalability, and outstanding customer service, with 100% of reviewers noting improved customer satisfaction and response times. Their adaptability and alignment with client processes stand out.
1 of 3 Call Center Services reviews are 5 stars3 new reviews for Call Center Services in past 6 monthsLess than $10,000 avg. project costRead 3 ReviewsCall Center Services PROJECT HIGHLIGHT
Call Center Services for Marketing Agency
5.0 — ContactPoint 360 provides call center services for a marketing agency. The team manages inbound and outbound call operations, customer email and chat support, and some administrative back-office Read moreWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight ContactPoint 360's competitive pricing and strong value for money. For instance, one client noted that their 'pricing fit our budget' and emphasized 'good value for cost.' Another client echoed this sentiment, stating that the company provided 'great culture fit' and 'good value for cost.' Overall, the feedback reflects a positive sentiment towards the company's affordability and the quality of services provided, solidifying their reputation as a cost-effective solution.Was this helpful?
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This provider is available in 38 time zones:
- Colombia Time (COT)
- Near East Time (NET)
- Middle East Time (MET)
- China Taiwan Time (CTT)
- Gulf Standard Time (GST)
- Brazil Eastern Time (BET)
- Greenwich Mean Time (GMT)
- India Standard Time (IST)
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See All Locations (9)Bogotá, Colombia
Bogotá North Point Building Cra. 7 #156-10 Tower 3, 21st floor,
Bogotá, Colombia 110131201 - 250
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$1,000+< $25 / hr10 - 49Buenos Aires, Argentina
Services provided
30% Demand Generation Marketing20% Sales Outsourcing15% Email Marketing +3 services15% Search Engine Optimization10% Account-Based Marketing10% Graphic DesignSee all 11 projectsVrand is a lead generation and digital marketing company known for its expertise in outbound prospecting campaigns and personalized digital strategies, including LinkedIn outreach, email marketing, and brand awareness initiatives. The company consistently receives high praise for its professionalism, timely delivery, and effective project management, with 100% of reviews highlighting their impressive communication and results-driven approach.
Reviews mention Team players
Clients consistently highlight Vrand's collaborative approach and integration into their teams. One CEO noted, 'We considered them part of our team,' reflecting a strong sense of partnership. Their professionalism and commitment to exceeding expectations were emphasized, with feedback indicating that Vrand's team members effectively communicated and adapted to project needs. Overall, the sentiment regarding Vrand as team players is highly positive, underscoring their ability to foster strong client relationships.-
Website Design & Lead Generation for Software Dev Company
5.0 May 6, 2024The engagement with Vrand was a complete success! Project remained always within budget, and communication was open fast and we considered them part of our team. In summary, exceeding project goals demonstrates that the team's efforts, strategic adjustments, and innovative thinking resulted in greater impacts on marketing, design, and business outcomes than initially anticipated.
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Industry Experience
Vrand has demonstrated substantial expertise and positive impact across various industries, particularly in Information Technology and Other Industries. In IT, clients praised their lead generation, engagement strategies, and project management, reporting remarkable increases in qualified leads and successful conversions. In Other Industries, including design and recruitment, Vrand's strengths lie in generating leads, enhancing brand visibility, and delivering creative solutions. Overall, the sentiment is highly favorable, indicating that Vrand is a strong fit for projects in IT as well as creative and marketing services.
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Human Resources Software Design Information technology Other industriesWas this helpful?
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This provider is fluent in 2 languages:
- English
- Spanish
This provider is available in 1 time zone:
- Eastern Standard Time (EST)
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See All Locations (2)Buenos Aires, Argentina
501 Loyola
Buenos Aires, Argentina C14146 - 9
+54 9 11 5622-8729
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$100,000+Undisclosed10,000+Bogotá, Colombia
Services provided
10% Call Center Services50% Customer Service Outsourcing20% Sales Outsourcing +2 services10% Business Consulting10% Content Moderation ServicesSee all 12 projectsTDCX is a prominent provider of Contact Center Services, offering comprehensive customer support solutions including inbound and outbound call handling, telemarketing, and customer care services. Reviews indicate a high satisfaction with TDCX's ability to provide scalable, high-quality service, with impressive results in customer satisfaction and service excellence. Approximately 95% of feedback highlights their effective communication, adaptability, and innovative approach to problem-solving.
Industry Experience
TDCX demonstrates strong capabilities across various industries, including Hospitality & Leisure, Social Networking, Financial Services, Food & Beverages, Software, Consumer Products, Retail, and IT Services. Feedback emphasizes their agility, innovative problem-solving, and exceptional communication. Clients commend their ability to scale operations while maintaining high service quality, particularly in customer support and risk assessment. Overall sentiment is positive, with notable strengths in fostering partnerships, operational excellence, and a dedication to enhancing customer experience.
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Hospitality & leisure Social Networking Financial services Food & Beverages Software Consumer Products Retail IT ServicesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have expressed a generally positive sentiment regarding TDCX's cost and value for money. Feedback highlights their ability to deliver high-quality services while maintaining competitive pricing, as noted by a vendor manager who emphasized TDCX's best value in terms of cost and quality. However, some clients suggested that pricing could be more competitive. Overall, TDCX is regarded as a reliable partner that provides significant value, often exceeding expectations in service delivery.Was this helpful?
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This provider is available in 32 time zones:
- Near East Time (NET)
- Middle East Time (MET)
- China Taiwan Time (CTT)
- Brazil Eastern Time (BET)
- Greenwich Mean Time (GMT)
- India Standard Time (IST)
- Japan Standard Time (JST)
- Midway Islands Time (MIT)
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See All Locations (17)Bogotá, Colombia
Calle 26 # 92-32 (Gold 9- Piso 4), Centro empresarial Connecta
Bogotá, Colombia 110911751 - 1000
+57 601 743 3303
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Featured
What are Featured Providers?
$1,000+$25 - $49 / hr50 - 249Serves Latin AmericaServices provided
40% Call Center Services40% CRM Consulting and SI10% Back Office Outsourcing +1 service10% Customer Service OutsourcingSee all 6 projectsSignifico is a dedicated provider of Contact Center Services, specializing in Inbound Call Center and Customer Support Services. Their clients, including those in the automotive and oil industries, consistently praise them for their timeliness, adaptability, and outstanding customer care, resulting in increased customer satisfaction and reduced wait times. Approximately 100% of reviewers highlight their impressive responsiveness and alignment with client needs.
3 of 3 Call Center Services reviews are 5 stars1 new review for Call Center Services in past 6 months$10,000 – $49,000 avg. project costRead 3 ReviewsCall Center Services PROJECT HIGHLIGHT
Call Center Services for Automotive Services Company
5.0 — Significo provided digital marketing services for an automotive company. The team worked on e-mobility and after-sales marketing campaigns. Read moreWas this helpful?
Industry Experience
Significo has demonstrated expertise in the Automotive and Energy & Natural Resources industries. In the Automotive sector, clients have praised their effective customer support and ability to enhance customer satisfaction and sales. For Energy & Natural Resources, they excelled in providing seamless customer care, resulting in improved loyalty program engagement and customer satisfaction. Overall, the sentiment is highly positive, indicating a strong alignment with client values and a commitment to excellence across both industries.
Read All ReviewsSelect Industry to see insights
Automotive Energy & natural resourcesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight Significo's competitive pricing and strong value for money. One client noted that the pricing 'fit our budget' and emphasized 'good value for cost,' while another remarked on their 'great culture fit' and alignment of company values. Overall, feedback suggests that Significo delivers effective solutions without compromising quality, leading to increased customer satisfaction and operational efficiency.Was this helpful?
$1,000+< $25 / hr250 - 999Serves Latin AmericaServices provided
50% Call Center Services20% Customer Service Outsourcing15% Back Office Outsourcing +1 service15% CRM Consulting and SISee all 14 projectsValoris Center is a company specializing in Contact Center Services, offering a comprehensive suite of solutions, including Inbound and Outbound Call Center, Customer Support Services, and Telemarketing Services. Reviews indicate a strong emphasis on punctuality, flexibility, and customer care, with over 85% client satisfaction ratings and notable mentions for their proactive and adaptable approach.
Reviews mention Proactive
The reviews indicate a strong sentiment of proactivity associated with Valoris Center. Clients consistently praised their proactive approach, stating they are 'very proactive, supportive, and open to new approaches' and 'find solutions for any given situation.' Another client highlighted their 'commitment to results' and 'professional manner' in handling customer interactions. Overall, the feedback reflects a positive sentiment towards Valoris Center's proactive engagement and adaptability in service delivery.-
Call Center Services for Digital Solutions Provider
4.5 Mar 3, 2023Valoris has always been a flexible partner, adapting to our needs, especially when we encountered peaks or distinctive demands regarding our service. They are proactive and deliver comprehensive reports; they react quickly whenever needed and efficiently deal with unplanned topics.
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Call Center Services for Leasing Company
5.0 Oct 13, 2021We receive daily reports from Valoris and we have monthly calibration meetings. Whenever needed, they were open to accommodate new tasks and requirements. They are proactive and find solutions for any given situation.
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Call Center Services for Delivery App
5.0 Sep 24, 2021Valoris is a flexible business partner, meaning they can adapt and react to challenges. They proved this from the start, by handling a quick and effective ramp-up. Moreover, in the first year of business, they scaled up the team up to three times and improved customer satisfaction scores, in the same time.
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Call Center & Sales Services for FinTech Platform Co
5.0 Nov 14, 2024We greatly appreciated their proactive approach and commitment to results. At the same time, the interactions with our customers were handled in a professional manner, and we successfully achieved the contact rate that was important for us.
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Call Center Services for Retail Company
4.5 Dec 9, 2025They are very proactive, supportive, and also open to new approaches and also new tasks or projects.
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1 of 2 reviews are 5 stars2 new reviews for Call Center Services services$50,000 – $199,999 avg. project costRead 2 Recent ReviewsReviewed 2 times in the past 6 months
Recent reviews of Valoris Center highlight a strong overall sentiment, emphasizing their punctuality, effective communication, and proactive approach. Clients appreciated their understanding of customer needs and the team's flexibility. Notably, the Quality Manager from BRT SPA praised their excellent response times and achievement of objectives, while the Head of CRM at PENNY Romania commended their support in resolving customer complaints. Areas for improvement were minimal, indicating a high level of client satisfaction.Was this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight Valoris Center's competitive pricing and strong value for money. Feedback indicates that their pricing aligns well with project budgets, with one client noting 'pricing fit our budget' and another emphasizing 'good value for cost.' Overall sentiment reflects satisfaction with cost-effectiveness, alongside high service quality, suggesting that clients perceive Valoris Center as a reliable and economical partner for their customer support needs.Was this helpful?
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This provider is fluent in 12 languages:
- English
- Spanish
- Russian
- German
- French
- Italian
- Romanian
- Serbian
- Slovenian
- Bulgarian
- Dutch
- Polish
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$1,000+< $25 / hr50 - 249Serves Latin AmericaServices provided
10% Call Center Services80% Sales Outsourcing10% Email MarketingSee all 64 projectsA-SALES AB is a specialized company offering outbound Contact Center Services with a focus on generating qualified sales leads through multi-channel campaigns. Their reviews reveal a consistent delivery of project objectives, with clients highlighting their precision in targeting, proactive project management, and effective communication. Approximately 90% of reviewers commend their ability to understand nuanced market needs and tailor outreach accordingly, contributing to a steady increase in business opportunities.
Reviews mention Collaborative
Clients have consistently praised A-SALES AB for their collaborative approach, emphasizing the seamless integration and communication with internal teams. One client noted, 'It truly felt like a real collaboration rather than just a client-service relationship,' highlighting the company's commitment to working closely with clients. Another remarked on their 'highly responsive' nature and proactive problem-solving, which fosters a productive partnership. Overall, feedback reflects a strong sentiment of collaboration, with clients appreciating A-SALES AB's dedication to aligning efforts with their objectives.-
Sales Outsourcing & Lead Generation for Compliance Platform
5.0 Feb 25, 2025If any issues arise, they address them promptly and work collaboratively to resolve bottlenecks. A-SALES AB provides a dedicated point of contact for seamless communication. Their SDRs and sales teams integrate well with clients' internal sales processes, ensuring smooth handoffs of qualified leads. Clients have praised their proactive approach to problem-solving, making them a reliable extension of the in-house sales team.
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Lead Generation Services for Consulting Company
5.0 Mar 15, 2025We frequently met to review our progress and tackle any issues, ensuring we stayed focused on our objectives. Their team was always accessible. It truly felt like a real collaboration rather than just a client-service relationship.
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9 of 10 reviews are 5 stars6 new reviews for Call Center Services servicesLess than $10,000 avg. project costRead 10 Recent ReviewsReviewed 10 times in the past 6 months
Recent reviews for A-SALES AB indicate a generally positive sentiment, with clients praising their effective lead generation and project management. One client highlighted a 300% increase in appointment generation, while another noted consistent delivery of 14-18 qualified meetings per month. However, some feedback pointed to communication gaps and a need for smoother operational processes. Overall, A-SALES AB is recognized for its structured approach and ability to tailor outreach effectively, though there are areas for improvement in responsiveness.Was this helpful?
16 of 16 Call Center Services reviews are 5 stars6 new reviews for Call Center Services in past 6 monthsLess than $10,000 avg. project costRead 16 ReviewsCall Center Services PROJECT HIGHLIGHT
Sales Outsourcing Services for E-Commerce Fulfillment Co
5.0 — A-SALES AB provides sales outsourcing services for an e-commerce fulfillment company. The team is responsible for helping the client break into the Western market through cold emails and cold calls. Read moreWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight A-Sales AB's strong value for money, noting that their pricing aligns well with project budgets. For instance, one client emphasized the 'good value for cost,' while another appreciated their 'high-quality leads' that resulted in significant ROI. Overall, the sentiment is positive, with many stating that the investment led to a steady flow of qualified meetings and successful outreach campaigns, reinforcing the perception of cost-effectiveness and satisfactory outcomes.Was this helpful?
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$1,000+< $25 / hr1,000 - 9,999Medellín, Colombia
Services provided
15% Call Center Services30% Back Office Outsourcing10% Finance & Accounting Outsourcing (FAO) +5 services10% HR Outsourcing10% IT Staff Augmentation10% Recruiting10% Staffing5% Sales OutsourcingSee all 7 projectsSolvo Global is a company specializing in Contact Center Services, including Customer Support Services and Telephonic Support. Reviewers consistently highlight their professionalism and efficiency, with 100% positive feedback praising their seamless communication and proactive approach. Clients appreciate the well-documented processes and strategic candidate sourcing, noting Solvo Global's ability to enhance business operations at competitive prices.
Industry Experience
Solvo Global has demonstrated expertise across various industries, including Arts & Entertainment, Sports, Legal, Information Technology, and Business Services. Clients commend their high-quality talent acquisition, effective communication, and professional project management. The overall sentiment reflects strong satisfaction, particularly in the Legal and Business Services sectors, where they have notably improved operational efficiency and cost-effectiveness. Their ability to customize solutions and provide skilled staff makes them a valuable partner for projects in these industries.
Read All ReviewsSelect Industry to see insights
Arts, entertainment & music Sports Legal Other Industry Information technology Business servicesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently commend Solvo Global for their exceptional value and cost-effectiveness. One client highlighted their 'most cost efficient way to hire and scale,' while another noted that Solvo's pricing was 'reasonable' and 'affordable.' Additionally, a CEO reported saving over $2 million annually through their services. Overall, the sentiment reflects high satisfaction with both the quality of service provided and the financial benefits realized, making Solvo Global a strong contender for cost-conscious businesses.Was this helpful?
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This provider is fluent in 2 languages:
- English
- Spanish
This provider is available in 8 time zones:
- Colombia Time (COT)
- Brazil Eastern Time (BET)
- Central Standard Time (CST)
- Eastern Standard Time (EST)
- Pacific Standard Time (PST)
- Mountain Standard Time (MST)
- Canada Newfoundland Time (CNT)
- Puerto Rico and US Virgin Islands Time (PRT)
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See All Locations (3)Medellín, Colombia
Cl. 10 Sur # 48B - 29
Medellín, Colombia 050022401 - 500
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UndisclosedUndisclosed1,000 - 9,999Buenos Aires, Argentina
Services provided
10% Call Center Services15% Back Office Outsourcing15% Customer Service Outsourcing +4 services15% Finance & Accounting Outsourcing (FAO)15% HR Outsourcing15% IT Staff Augmentation15% StaffingSee all 11 projectsOutsourced is a versatile company offering remote staffing and software development services. The reviews highlight a 100% satisfaction rate, with clients commending their professionalism, timely delivery, and excellent communication. Notably, 40% of reviewers emphasized their cultural alignment and value for cost, while 30% praised their project management capabilities.
Reviews mention Great project management
Clients have consistently praised Outsourced for their excellent project management capabilities. One CEO highlighted their 'excellent project management and account management,' noting that the talent acquisition process is 'second to none,' as they present only suitable candidates and streamline the assessment process. Moreover, responsiveness was emphasized as a key strength, with timely communications described as 'like clockwork.' Overall, the sentiment regarding their project management is overwhelmingly positive.-
Staff Augmentation for Digital Agency
5.0 Mar 20, 2023Excellent project management and account management. Their talent acquisition process is second to none, they do all the hard work and present just the candidates who they know will be the right fit for our business, then they organise an efficient assessment process.
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Industry Experience
Outsourced has demonstrated significant expertise across multiple industries, including Legal, Telecommunications, eCommerce, Engineering, Information Technology, Arts, Entertainment & Music, Consulting, and Media. Clients consistently commend their timely project delivery, effective communication, and adeptness at understanding industry-specific needs. Their strengths notably lie in software development, recruitment, and technical support, with positive sentiment across all sectors suggesting they are well-suited for clients seeking comprehensive staffing and development solutions.
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Consulting Legal Telecommunications eCommerce Engineering Information technology Arts, entertainment & music MediaWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients generally express high satisfaction regarding Outsourced's cost and value for money. Multiple reviews highlight that the pricing aligns well with budgets, with one client specifically noting, 'Good value for cost.' Another mentioned their ability to recruit effectively within budget constraints. Overall sentiment reflects appreciation for the quality of services provided relative to expenses, emphasizing that Outsourced delivers strong outcomes without exceeding financial limits.Was this helpful?
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Featured
What are Featured Providers?
$1,000+< $25 / hr50 - 249Serves Latin AmericaServices provided
40% Call Center Services45% Customer Service Outsourcing15% Back Office OutsourcingSee all 16 projectsAssistring LLC is a proficient provider of Call Center Services, specializing in both Inbound and Outbound Call Center operations, and Customer Support Services. Across reviews, 100% of clients commend their operational efficiency, professionalism, and alignment with company values. Notably, 80% of reviewers highlight their ability to enhance customer satisfaction and integrate seamlessly with existing business processes.
10 of 11 Call Center Services reviews are 5 stars1 new review for Call Center Services in past 6 months$10,000 – $49,000 avg. project costRead 11 ReviewsCall Center Services PROJECT HIGHLIGHT
Call Center Services for Utility Company
5.0 — Assistring LLC provided a utility company's customer service and call center operations support. The team managed incoming customer inquiries, offered technical support, and handled complaints. Read moreWas this helpful?
Industry Experience
Assistring LLC has demonstrated strong expertise in various industries including Retail, Real Estate, Utilities, Insurance, Hospitality, and Consumer Products. Clients have consistently praised their effective multichannel customer service capabilities, improved operational efficiency, and impact on customer satisfaction ratings across these sectors. Particularly in Retail, they have enhanced sales performance and customer experience, while in Utilities and Insurance, they have effectively managed customer inquiries and support. Overall sentiment indicates high satisfaction and a reliable partnership across all industries.
Read All ReviewsSelect Industry to see insights
Retail Real estate Utilities Insurance Consumer products & services Hospitality & leisureWas this helpful?
More responsive than most other service providers
Get in TouchAssistring LLC is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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This provider is fluent in 4 languages:
- German
- English
- Urdu
- Hindi
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$1,000+< $25 / hr50 - 249Tijuana, Mexico
Services provided
15% Call Center Services25% Customer Service Outsourcing25% Market Research +4 services10% Back Office Outsourcing10% Custom Software Development10% Litigation Support Services5% PEO/Employee LeasingSee all 48 projectsCallZent specializes in comprehensive Contact Center Services, including inbound and outbound call handling and customer care services. Their reviews highlight a commendable performance in enhancing customer satisfaction, reducing response times, and providing efficient technical support. An impressive 100% of reviewers noted their professionalism, adaptability, and seamless integration with client operations. These attributes contribute to CallZent’s reputation as a trusted and reliable partner in customer service management.
4 of 4 Call Center Services reviews are 5 stars4 new reviews for Call Center Services in past 6 months$50,000 – $199,999 avg. project costRead 4 ReviewsCall Center Services PROJECT HIGHLIGHT
Call Center Services for IT Company
5.0 — CallZent provided inbound and outbound call center services for an IT company. The team handled Tier 1 support queries, logged client interactions, provided after-hours support, and created a Read moreWas this helpful?
Industry Experience
CallZent has received positive feedback across various industries including Information Technology, Food & Beverages, Insurance, Retail, Financial Services, eCommerce, Utilities, and Consumer Products. Clients commend their expertise in developing tailored solutions, enhancing customer support, and improving operational efficiency. Overall sentiment is highly favorable, particularly in IT and Insurance sectors, highlighting their adaptability, professionalism, and commitment to client success, making them a strong fit for businesses seeking reliable support and innovative solutions.
Read All ReviewsSelect Industry to see insights
Information technology Food & Beverages Retail Financial services eCommerce Utilities Consumer products & services Food & Beverage InsuranceWas this helpful?
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See All Locations (3)Tijuana, Mexico
Joaquín Clausel
Tijuana, Mexico 2201076 - 100
6648873020
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$100,000+< $25 / hr1,000 - 9,999Tijuana, Mexico
Services provided
45% Call Center Services30% Customer Service Outsourcing10% Recruitment Process Outsourcing +2 services10% Staffing5% Finance & Accounting Outsourcing (FAO)Call Center Services International, a telephone answering service, is based in San Diego, California and Tijuana, Mexico. They focus on Call Center Services and Customer Service Outsourcing.
Read moreTijuana, Mexico
Blvd. Agua Caliente 4558 C-1, Aviacion
Tijuana, Mexico 22014751 - 1000
See All Locations (6)Tijuana, Mexico
Avenida Universidad 13021, Parque Internacional Industrial Tijuana
Tijuana, Mexico 224271001 - 2000
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$1,000+< $25 / hr10 - 49Ensenada, Mexico
Services provided
20% Call Center Services40% Sales Outsourcing20% Back Office Outsourcing +2 services10% Customer Service Outsourcing10% Direct MarketingSee all 6 projectsFirst Point Communications is a customer service center specializing in outbound call center services, including lead generation and appointment setting for B2B clients. Across their reviews, 100% of clients express satisfaction, highlighting their collaborative approach, professionalism, and the ability to generate high-quality leads efficiently, with some noting a significant increase in sales as a result of their services.
Reviews mention Flexible
Clients have consistently praised First Point Communications for their flexibility and collaboration in meeting customer needs. One client highlighted the company's adaptability, stating they were 'very collaborative and flexible to meet customer needs.' Although the project started slowly, the client noted that momentum was built quickly, leading to consistent results. Overall, the sentiment regarding flexibility is highly positive, indicating that First Point is responsive to client requirements.-
Lead Generation for Telecommunications Company
5.0 Feb 26, 2022They are very collaborative and flexible to meet customer needs. Start was a bit slow however the momentum was built soon and we started getting consistent results.
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3 of 3 Call Center Services reviews are 5 stars$10,000 – $49,000 avg. project costRead 3 ReviewsCall Center Services PROJECT HIGHLIGHT
Lead Generation for Telecommunications Company
5.0 — First Point Communications generates leads for a telecommunications company. The vendor mainly provides cold calling services for them. Read moreWas this helpful?
Industry Experience
First Point Communications has demonstrated strong expertise in the Software, Real Estate, and IT Services industries. Clients have praised their lead generation capabilities, particularly in B2B contexts, resulting in significant sales increases, including a noted 500% rise in real estate sales. The company's collaborative approach and commitment to client success have garnered positive feedback, suggesting a robust fit for businesses seeking effective outbound marketing and appointment-setting services across these sectors.
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Software Real estate IT ServicesWas this helpful?
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$1,000+Undisclosed1,000 - 9,999Mérida, Mexico
Services provided
15% Call Center Services50% Customer Service Outsourcing15% Back Office Outsourcing +2 services15% Employer of Record (EOR) Services5% Data Annotation ServicesSee all 10 projectsBoldr. is a company specializing in contact center services, providing customer support, call handling, and telephonic support. Across reviews, clients praise Boldr.'s smooth integration, effective project management, and evolving capabilities, with approximately 90% of feedback highlighting customer satisfaction and adaptability. Clients appreciate Boldr.'s passionate team and proactive service, though they suggest remaining agile to industry changes.
2 of 3 Call Center Services reviews are 5 starsUnknown avg. project costRead 3 ReviewsCall Center Services PROJECT HIGHLIGHT
Email, Call and Chat BPO Support for Home Goods Company
4.5 — Boldr. provides a home goods firm with BPO services; the client runs training. The partnership has evolved into multiple offshore teams that handle customer interactions via phone calls, live chats, Read moreWas this helpful?
Industry Experience
Boldr. has demonstrated expertise across various industries, including Consumer Products, Retail, Manufacturing, and E-commerce. Clients commend their effective project management, adaptability, and strong communication. In Consumer Products, they excelled in enhancing customer satisfaction and response times. In Retail, their impact on team scaling and culture control was highlighted. Manufacturing clients praised their proactive monitoring and data accuracy. Overall, sentiment across industries is highly positive, suggesting Boldr. is well-suited for companies seeking customized outsourcing solutions.
Read All ReviewsSelect Industry to see insights
Other industries Consumer products & services Other Industry Retail Manufacturing Consumer ProductsWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Client feedback highlights Boldr.'s strong value for money, with many praising their cost-effectiveness. For instance, Babylist reported annual savings of $6 million due to their services, while Tractive noted that Boldr.'s pricing fit their budget and provided great value. Overall, sentiment is positive, emphasizing that Boldr. delivers high-quality support and effective solutions at competitive prices, making them a preferred partner for many clients.Was this helpful?
See All Locations (5)Mérida, Mexico
3F Conexion 60, Calle 60 #346
Mérida, Mexico 97000151 - 200
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UndisclosedUndisclosed10,000+Bogotá, Colombia
Services provided
15% Call Center Services25% Back Office Outsourcing25% Finance & Accounting Outsourcing (FAO) +3 services25% IT Staff Augmentation5% Engineering5% HR ConsultingSee all 3 projectsEmapta is a business process outsourcing (BPO) company that provides human resource management, payroll, and office amenities, among other services. The reviews highlight Emapta's ability to source talented professionals and enhance organizational productivity, with 100% of reviews mentioning positive impacts on team efficiency and satisfaction. Areas for improvement include enhancing accuracy in attendance tracking and addressing technical issues with banking partners.
Reviews mention Efficient
Emapta has received positive feedback regarding their efficiency in providing necessary resources and support to clients. One client noted, 'Emapta has been able to deliver and meet our expectations,' highlighting their role in enhancing team productivity. Additionally, the responsiveness of Emapta's management was praised, with constant communication ensuring that client needs were addressed promptly. Overall, clients express satisfaction with Emapta's efficient service delivery and operational support.-
BPO Services for Health Company
4.0 Nov 11, 2020Emapta has been able to deliver and meet our expectations. Their working environment has helped increase my team’s productivity and efficiency at work. When COVID-19 started, they also helped us in our transition to a remote working system.
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Industry Experience
Emapta has demonstrated expertise across various industries, including healthcare, energy and natural resources, and other sectors. Clients commend Emapta for its effective talent acquisition, project management, and adaptability, particularly in resource management and marketing for start-ups. The overall sentiment is positive, highlighting Emapta's ability to enhance productivity and operational efficiency. Companies seeking support in staffing, project development, or administrative functions may find Emapta a suitable partner in these industries.
Read All ReviewsSelect Industry to see insights
Other Industry Healthcare Energy & natural resourcesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight Emapta's competitive pricing and exceptional value for money. For instance, the CEO of LifeDNA noted that Emapta delivered excellent service and talent while ensuring a stress-free experience, reflecting strong value. Similarly, the Medical Director of Priority Care Medical emphasized Emapta's cost-effectiveness in reducing development expenses without compromising quality. Overall, feedback indicates a positive sentiment regarding Emapta's pricing structure and the quality of services provided, making it a favorable choice for various projects.Was this helpful?
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Undisclosed< $25 / hr1,000 - 9,999San Pedro Sula, Honduras
Services provided
10% Call Center Services60% Customer Service Outsourcing10% Application Testing +2 services10% Back Office Outsourcing10% Finance & Accounting Outsourcing (FAO)See all 6 projectsPartnerHero is a leading provider of Contact Center Services, specializing in Customer Support Services and both Inbound and Outbound Call Centers. With a 100% positive feedback rate, clients commend their project management, multilingual capabilities, and efficient onboarding processes, highlighting their adaptability and professional execution in call handling and telephonic support projects.
Reviews mention Well-organized projects
Client feedback indicates that PartnerHero excels in maintaining well-organized projects. One client noted their team is 'on top of the project' and 'well-organized,' highlighting timely responses and effective communication through integrated channels. Another client emphasized their project management efficiency, stating that 'very rarely do things fall through the cracks.' Overall, sentiment reflects high satisfaction with PartnerHero’s project management capabilities, showcasing their diligence and ability to execute tasks accurately.-
BPO Service for Social Impact FinTech Platform
5.0 Feb 23, 2023They’re on top of the project; the team is timely and well-organized. PartnerHero is very responsive, and we’re happy with their performance. We have a standing weekly meeting to cover everything we need to do. Overall, we have constant communication through our integrated Slack channel, Service Cloud, and Grasshopper.
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Call Center Services for Smart Home IoT Tech Company
5.0 Jan 27, 2023PartnerHero is incredibly diligent about being on budget, so they’ve been very efficient and organized from a project management perspective. Very rarely do things fall through the cracks, and the team always executes their tasks with a high degree of accuracy, so overall, I’m very happy with their approach to project management. We manage the project through Asana and communicate through Google Workspace and Slack.
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2 of 2 Call Center Services reviews are 5 stars$1,000,000 – $9,999,999 avg. project costRead 2 ReviewsCall Center Services PROJECT HIGHLIGHT
Call Center Services for Smart Home IoT Tech Company
5.0 — A smart home IoT technology company outsourced their call center services to PartnerHero. The team is tasked with training employees, providing internal support, and supporting customers online and Read moreWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight PartnerHero's affordability and excellent value for money, noting that their pricing aligns well with project budgets. For instance, one client mentioned they chose PartnerHero primarily due to their budget-friendly rates. Another client emphasized their satisfaction with the services provided, stating that PartnerHero delivered high-quality support while remaining cost-effective. Overall, sentiments reflect a strong appreciation for the balance between cost and service quality, with clients feeling they received significant value for their investments.Was this helpful?
See All Locations (7)San Pedro Sula, Honduras
Boulevard Al Hospital Mario Catarino Rivas
San Pedro Sula, Honduras 21102401 - 500
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UndisclosedUndisclosed10 - 49San Salvador, El Salvador
Services provided
80% Call Center Services20% Customer Service OutsourcingSee all 10 projectsEasybee Answering Services is a professional Customer Support Service provider focusing on efficient call handling, including Inbound Call Center and Phone Support. Reviewers consistently highlight the company's responsiveness, cost-efficiency, and ability to provide seamless customer experiences, with over 90% expressing satisfaction. Their bilingual capabilities and detailed message-taking further enhance client communication, making them a valuable asset for businesses seeking comprehensive telephonic support.
Reviews mention Efficient
Clients consistently highlight Easybee Answering Services' efficiency, noting their ability to quickly integrate services and maintain effective communication. One client emphasized that onboarding was straightforward, allowing their team to focus on core tasks while ensuring seamless customer access to live support. Another client praised Easybee for providing reliable receptionist services that enhance communication and reduce costs. Overall, the sentiment is overwhelmingly positive, with no reported areas for improvement.-
Call Center Support for University
5.0 Jan 20, 2021The workflow has been very straightforward. Onboarding was a breeze for us. The process involved providing scripts for Easybee to follow, along with the relevant extensions and email addresses of our team. Easybee's strength is efficiency at affordable costs.
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Backup Receptionist for Law Firm
5.0 Jan 19, 2021I cannot say enough good things about Easybee. They provide highly reliable receptionist services to my law firm. With Easybee, I’ve been able to save costs while improving communications with my clients. Easybee is cost-efficient. Their staff members are able to communicate well with my clients. They are efficient and skilled in message-taking.
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10 of 10 Call Center Services reviews are 5 starsLess than $10,000 avg. project costRead 10 ReviewsCall Center Services PROJECT HIGHLIGHT
Call Center Services for Law Firm
5.0 — Easybee Answering Services provides 24/7 call center services for a law firm. The team answers phone calls, sends messages, and returns calls as required. Read moreWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently praise Easybee Answering Services for their affordability and excellent value for money. For instance, one law firm owner highlighted that the pricing fit their budget, while another noted the service is efficient and cost-effective, saving them money while improving client communication. Overall, feedback indicates strong satisfaction with the service's cost relative to its quality, with multiple clients emphasizing the company's ability to deliver significant benefits without excessive expense.Was this helpful?
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$1,000+< $25 / hr250 - 999Belize City, Belize
Services provided
45% Call Center Services45% Customer Service Outsourcing10% Back Office OutsourcingSee all 11 projectsProtel BPO is a comprehensive Contact Center Services provider excelling in Customer Support Services, including Inbound and Outbound Call Center operations. The company is praised for its professional handling of high call volumes, with approximately 100% of reviewers highlighting their efficient call handling and customer satisfaction improvements. Protel BPO's strategic alignment with client values and seamless integration into existing systems are consistently commended.
Reviews mention Efficient
Clients consistently praise Protel BPO for their efficiency and adaptability. For instance, Palm Beach Tan noted a significant improvement in call handling and customer satisfaction since partnering with Protel, highlighting their ability to manage increased call volumes effectively. Similarly, Centene Corporation reported faster call response times and reduced wait periods, resulting in enhanced customer experience. Overall, feedback reflects a strong sentiment of satisfaction regarding Protel BPO's efficient service delivery and responsiveness to client needs.-
Call Center Services for Healthcare Co
5.0 Feb 20, 2025Ever since we partnered with Protel BPO, we've seen lot of measurable outcomes calls are now answered faster, and members receive the help they need on the first call. This has reduced wait times and minimized the need for costly follow-ups. Our customer’s satisfaction has increased as a result of hiring Protel BPO. Their project management was effective and It’s clear that the Protel BPO team are highly motivated and well-trained. They communicate clearly, effectively, and frequently. More importantly, they treat every caller with respect and compassion. Their agents consistently go above and beyond to ensure that every member has a positive experience, which is exactly what we asked for. The transition to Protel BPO was smooth from the start. Their onboarding process was easier, and they quickly adapted to our systems, culture, and operational requirements. Communication has been excellent they keep us updated regularly and provide valuable insights that help us continually improve. What impressed us the most is their commitment to becoming an extension of our organization. Protel BPO team aren’t just knowledgeable, they are friendly, patient, and genuinely invested in providing the best experience for our clients. Their use of technology also helped smoothen the processes, increasing efficiency and proactively preventing potential issues. While we may have saved a little more by outsourcing to a call center in India or the Philippines, we are glad we chose Protel BPO. So far, we haven’t identified any major areas needing improvement. We understand that continuous improvement is part of the process, and we expect things to get even better.
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Call Center Services for Tanning Salon Franchise
5.0 Mar 21, 2025Ever since Protel Bpo came on board, things got better. We've seen fewer dropped and miss handles calls, customer satisfaction improved, and our overall service experience got back on track. The professional way they handle customers is also helping us win back lost customers and increase existing customers’ loyalty. Their team handled the heavier call volume really well, and that makes a difference in how customers interacted with us and view our brand. Working with the Protel BPO team is easy and straightforward, they are well-organized. They keep us in the loop with regular updates, reporting, and resolved issues (small or large) before they could escalate. They also picked up on how we do things at Palm Beach Tan and adapted to our systems and culture without any trouble. What impressed us the most about Protel Bpo is how quickly adjusted to our needs and how professional their team is. They truly understand our business and work hard to give our customers the best experience possible. On top of that, they used helpful technology that made call handling and customer interactions more efficient.
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7 of 7 Call Center Services reviews are 5 stars3 new reviews for Call Center Services in past 6 months$10,000 – $49,000 avg. project costRead 7 ReviewsCall Center Services PROJECT HIGHLIGHT
Call Center Services for Utility Company
5.0 — Protel BPO provides 24/7 call center services for a utility firm. The team handles inbound customer calls via phone, email, and chat support. They've also implemented a QC system to improve customer Read moreWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
The overall sentiment regarding Protel BPO's cost and value for money is highly positive. Clients consistently noted that Protel BPO offers 'good value for cost' and that their pricing fits within budget constraints. For instance, the VP of Centene Corporation emphasized that while cheaper options were available, the quality and alignment of values with Protel BPO justified the investment. Additionally, several clients reported significant improvements in service efficiency and customer satisfaction, attributing these successes to the cost-effective solutions provided by Protel BPO.Was this helpful?
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$1,000+Undisclosed10 - 49Medellín, Colombia
Services provided
30% Call Center Services50% Sales Outsourcing20% Customer Service OutsourcingSee all 13 projectsCloudTask specializes in providing Contact Center and Customer Support Services, including inbound and outbound call handling and telemarketing. The company is well-regarded, with positive feedback from 100% of reviewers, highlighting their responsiveness and expertise in aligning with client needs. Clients particularly appreciate CloudTask's marketplace for sourcing suitable sales agencies or talent, with over 75% mentioning effective project management and timely delivery.
Reviews mention Exceptional performance
Clients consistently highlight CloudTask's exceptional performance, noting their efficient processes and outstanding customer service. One client praised their ability to match businesses with suitable sales agencies, which led to significant outcomes, including 60 closed deals within four months. The support provided throughout the project was described as responsive and proactive, ensuring that deliverables were met on time. Overall, the sentiment is overwhelmingly positive, with no reported negatives from clients.-
Lead Generation for Technology Company
5.0 Apr 13, 2023They helped ensure that the sales agency met our expectations and deliverables on time. If any issues arise, there is a dispute process in place. As for how they respond to our needs? They provide exceptional customer service and work closely with us to ensure that our project runs smoothly and that we received the support we needed.
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4 of 4 Call Center Services reviews are 5 starsLess than $10,000 avg. project costRead 4 ReviewsCall Center Services PROJECT HIGHLIGHT
Lead Generation & Sales Augmentation for Creative Agency
5.0 — CloudTask provides ongoing lead generation and sales augmentation for a creative agency. The goal is to increase sales and conversions. Read moreWas this helpful?
Industry Experience
CloudTask has demonstrated expertise across various industries, including Business Services, Media, Software, Legal, Advertising & Marketing, IT Services, Human Resources, and Research. Feedback highlights their strengths in talent sourcing, training, and sales optimization, with notable success in increasing sales pipelines, improving team efficiency, and generating leads. Overall sentiment is positive, positioning CloudTask as a strong partner for clients seeking sales-related services, particularly in sectors focused on growth and efficiency.
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Business services Media Software Legal Advertising & marketing IT Services Human Resources ResearchWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently commend CloudTask for its excellent cost-effectiveness and value for money. Feedback highlights that their pricing fits within budgets while delivering high-quality services. For instance, one client noted, 'Good value for cost,' while another emphasized, 'Pricing fit our budget.' Overall, the sentiment is overwhelmingly positive, with multiple clients expressing satisfaction with the financial return on their investment, stating that CloudTask exceeded their expectations in terms of deliverables and outcomes.Was this helpful?
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$250,000+< $25 / hr1,000 - 9,999Tijuana, Mexico
Services provided
30% Call Center Services40% Customer Service Outsourcing15% Sales Outsourcing +2 services10% Back Office Outsourcing5% HR ConsultingSee all 2 projectsTri Source International is a customer support company specializing in Contact Center Services and Customer Care Services, offering inbound call center operations and email support. Feedback is overwhelmingly positive, with clients highlighting their high-quality approach, effective communication, and adaptability, where 100% of reviewers report satisfaction and no areas for improvement.
Reviews mention Easy to work with
Clients consistently highlight Tri Source International's ease of collaboration and effective communication. One client noted their readiness to adapt to new demands and praised the direct accessibility to their project manager, Scott, which facilitated smooth operations. The ability to communicate through simple emails and the prompt responses to inquiries further underscores the company's commitment to being easy to work with, contributing positively to client satisfaction.-
Call Center & Customer Support for Financial Services Firm
5.0 Aug 12, 2022How easy they are to work with and how effective their communication is with our staff.
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2 of 2 Call Center Services reviews are 5 stars$10,000 – $49,000 avg. project costRead 2 ReviewsCall Center Services PROJECT HIGHLIGHT
Call Center Services for Online Retailer
5.0 — Tri Source International, LLC provides call center services for an online retailer. They are supporting the client's email and inbound calls for the US end customers. Read moreWas this helpful?
Industry Experience
Tri Source International has demonstrated strong capabilities in the Consumer Products and Financial Services industries. Feedback highlights their effective communication, quality of support, and ability to alleviate burdens from in-house teams, leading to improved customer retention and satisfaction. Clients appreciate their adaptability and responsiveness, indicating a high overall sentiment towards their services. Organizations within these sectors seeking reliable, high-quality customer support would find Tri Source International a suitable partner.
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Consumer Products Financial servicesWas this helpful?
See All Locations (4)Tijuana, Mexico
Boulevard de las Bellas Artes
Tijuana, Mexico 224301001 - 2000
888-314-4530
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UndisclosedUndisclosed1,000 - 9,999Bogotá, Colombia
Services provided
40% Call Center Services40% Customer Service Outsourcing10% Back Office Outsourcing +1 service10% Sales OutsourcingSee all 1 projectsOutPLEX is a call center service provider known for handling inbound order calls and customer inquiries. According to client feedback, 100% of reviewers highlighted their effective project management and excellent service levels. Positive remarks were given for their alignment with company values and responsive communication, though onsite meetings were suggested for improvement.
Industry Experience
OutPLEX has demonstrated strong expertise in the consumer products and services industry, particularly for online retail businesses. Clients have praised their ability to lower costs, improve service quality, and enhance call handling efficiency. The overall sentiment is positive, highlighting their excellent project management and responsiveness. Their culture and values align well with those of their clients, making them a good fit for companies seeking reliable customer service solutions in this sector.
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Consumer products & servicesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have praised OutPLEX for providing good value for cost, with one reviewer noting that their service levels and cost per call exceeded expectations. The company's strong project management and responsiveness were also highlighted, contributing to an overall positive sentiment regarding the balance of cost and value. While there were suggestions for improvement, such as increasing onsite meetings, the primary feedback indicates satisfaction with the pricing relative to the quality of service provided.Was this helpful?
See All Locations (3)Bogotá, Colombia
75 - 51 Carrera 7
Bogotá, Colombia 110221201 - 250
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$1,000+Undisclosed2 - 9San José, Costa Rica
Services provided
30% Conversion Optimization25% Sales Outsourcing20% Email Marketing +3 services10% Digital Strategy10% Social Media Marketing5% Content MarketingSee all 4 projectsMutare is a marketing and lead generation company that specializes in LinkedIn and email outreach, social media management, and direct marketing services. Across their reviews, 100% of clients expressed satisfaction with their creativity, commitment, and effective communication. However, a small percentage suggested improvements in diversifying outreach platforms and increasing team redundancy. Overall, Mutare is praised for meeting deadlines and maintaining transparency in their projects.
Industry Experience
Mutare has demonstrated significant expertise in various sectors, notably IT Services, Advertising & Marketing, Financial Services, and Business Services. Clients praised their effective lead generation and outreach strategies, particularly through LinkedIn campaigns. Overall sentiment across these industries reflects satisfaction with their project management, creative solutions, and commitment to client success. Potential clients in these sectors can expect a partner well-versed in driving awareness and generating qualified leads.
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IT Services Advertising & marketing Financial services Business servicesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients generally perceive Mutare as providing good value for money, citing their pricing as a key factor in selecting the company. One client highlighted that Mutare's pricing fit their budget while delivering great results, particularly in lead generation. Another client noted that they deliver on time and within budget, further affirming the positive sentiment regarding cost-effectiveness. Overall, clients appreciate the balance between cost and the quality of services provided.Was this helpful?
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See All Locations (3)San José, Costa Rica
104
San José, Costa Rica2 - 5
+50683419190
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$10,000+$50 - $99 / hr10 - 49Medellín, Colombia
Services provided
20% IT Staff Augmentation20% Recruitment Process Outsourcing15% HR Outsourcing +4 services15% Sales Outsourcing10% Custom Software Development10% Marketing Strategy10% Web DesignSee all 13 projectsParrolabs is a versatile development company offering services across web and mobile development, SEO, and social media management. They are highly praised for their responsive communication, integration with client teams, and technical expertise. Clients consistently highlight their collaborative approach and problem-solving skills, with 100% mentioning timely and effective solutions. Parrolabs' emphasis on understanding client needs has fostered long-term partnerships, with no significant areas for improvement noted in reviews.
Reviews mention Accessible
Clients have expressed that Parrolabs is consistently accessible throughout the project lifecycle. One client noted, 'They were always available,' highlighting the company's commitment to communication. However, while communication was generally good, there were challenges regarding scope management that required mutual adjustments. Overall, the sentiment regarding accessibility is positive, indicating that Parrolabs prioritizes client engagement.-
e-Commerce Solution for Business Dev Advising Firm
5.0 Sep 20, 2017They were always available.
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Industry Experience
Parrolabs has demonstrated expertise across multiple industries including Software, Advertising & Marketing, Nonprofit, Education, Retail, Information Technology, Media, and Business Services. In the Software industry, they excel in feature development and team integration. Their work in Advertising & Marketing showcases strong web development capabilities. Nonprofit clients appreciated their effective social media strategies. In Education, their focus on technology upgrades and app development has made significant impacts. Overall, client feedback highlights their collaborative approach, responsiveness, and quality of deliverables, indicating a strong fit for organizations seeking long-term technology partnerships.
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Media Software Business services Advertising & marketing Nonprofit Education Retail Information technology IT ServicesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight Parrolabs' competitive pricing and strong value for money. One client noted their selection was due to 'good value for cost,' while another emphasized their 'affordable rates.' A third client mentioned that Parrolabs charged 'competitive pricing—no higher or lower than the industry average.' Overall sentiment reflects satisfaction with the quality of work relative to investment, as numerous clients express eagerness to continue partnerships based on the value received.Was this helpful?
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UndisclosedUndisclosed1,000 - 9,999Heroica Nogales, Mexico
Services provided
30% Call Center Services25% IT Managed Services25% Market Research +2 services10% Customer Service Outsourcing10% Sales OutsourcingSee all 1 projectsRDI Corporation is an IT services company specializing in network infrastructure and cloud management. The feedback indicates a 100% positive reception, with clients praising their personalized and efficient service. RDI Corporation has maintained a successfully functioning network for over 14 years, reflecting their reliability and alignment with client values.
Industry Experience
RDI Corporation has demonstrated expertise primarily in the real estate industry, particularly in property management and development. Clients have praised their strengths in managing network infrastructure and cloud services, highlighting their reliability and value for cost. The overall sentiment is positive, with clients noting efficient communication and personalized service. Potential buyers in the real estate sector will find RDI Corporation a strong candidate for network and cloud management projects.
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Real estateWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients express a positive sentiment regarding RDI Corporation's cost-effectiveness and value for money. One IT Manager highlighted that RDI's pricing fit their budget and emphasized the good value for the cost, citing high ratings as a key reason for their selection. The long-term functionality of the network, maintained for over 14 years, further underscores the company's ability to deliver quality service at a competitive price.Was this helpful?
See All Locations (10)Heroica Nogales, Mexico
Blvd. el Raqet #61
Heroica Nogales, Mexico 84066301 - 400
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$1,000+< $25 / hr10 - 49Porto Alegre, Brazil
Services provided
30% Call Center Services30% Sales Outsourcing10% Business Consulting +3 services10% Email Marketing10% Market Research10% Marketing StrategySee all 1 projectsHounders is a company specializing in implementing outbound lead generation strategies and enhancing sales effectiveness, particularly through email and telephonic outreach. According to the reviews, they are highly effective, having doubled the number of qualified leads for a client. Approximately 100% of reviewers express satisfaction with their services, noting impressive workflow efficiency and a strong focus on customer acquisition strategies.
1 of 1 Call Center Services reviews are 5 starsLess than $10,000 avg. project costRead 1 ReviewCall Center Services PROJECT HIGHLIGHT
Lead Generation for CRM SaaS Company
5.0 — Hounders is the lead generation partner of a CRM SaaS company. They studied the client’s target market and sales processes, and they implemented a new customer acquisition strategy through email Read moreWas this helpful?
Industry Experience
Hounders has demonstrated expertise in the Software industry, particularly in SaaS CRM for retail. Clients appreciate their effective outbound lead generation strategies and sales consulting, resulting in significant growth in qualified leads. Overall sentiment reflects strong satisfaction with their collaborative approach and impactful results, positioning Hounders as a suitable partner for businesses seeking to enhance sales strategies in the tech sector.
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SoftwareWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have expressed satisfaction with Hounders' pricing and value for money, noting a significant increase in qualified leads as a result of their services. One CEO highlighted the effectiveness of Hounders' outbound lead generation strategy, stating it doubled their qualified leads despite pandemic challenges. The initial no-cost analysis provided by Hounders was also appreciated, as it led to a successful partnership. Overall, the sentiment reflects a strong perception of value relative to the costs incurred.Was this helpful?
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$10,000+< $25 / hr50 - 249Tijuana, Mexico
Services provided
30% Call Center Services30% Customer Service Outsourcing20% Back Office Outsourcing +1 service20% Sales OutsourcingSee all 2 projectsCallTree BPO specializes in providing comprehensive Contact Center Services, including Customer Support Services and back-office support. The company is praised for its efficient project management, meeting deadlines, and attentive service, with 100% of reviews highlighting their exceptional ability to manage client needs and employee satisfaction consistently.
1 of 1 Call Center Services reviews are 5 stars$200,000 – $999,999 avg. project costRead 1 ReviewCall Center Services PROJECT HIGHLIGHT
Customer Support for Legal Assistance Document Processing Co
5.0 — CallTree BPO provides customer support services for a legal assistance document processing company. They've assigned a team of call center representatives to assist the client with incoming Read moreWas this helpful?
Industry Experience
CallTree BPO has demonstrated strong expertise in the legal industry, particularly in customer and back-office support, as evidenced by their effective handling of client inquiries for legal professionals. Clients praise their project management skills, timely team assembly, and attentive service. Overall sentiment is highly positive, with a specific emphasis on their ability to cater to businesses of all sizes. This provider is particularly well-suited for legal firms seeking reliable support services.
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LegalWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have expressed satisfaction with CallTree BPO's pricing structure, noting that they charge an hourly rate for teams, which provides flexibility for various business sizes. One client mentioned investing over $460,000, indicating a significant commitment while valuing the service's effectiveness. Overall, feedback highlights that CallTree BPO delivers good value for money, with a well-organized approach and attentive customer service, fulfilling client needs efficiently without noted areas for improvement.Was this helpful?
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$1,000+$25 - $49 / hr50 - 249Ciudad de México, Mexico
Services provided
80% Sales Outsourcing20% Demand Generation MarketingSee all 13 projectsSiete is a company offering Contact Center Services, specializing in prospecting and organizing business meetings. Reviews indicate strong customer satisfaction, with 100% of clients impressed by their punctuality and proactivity. While clients appreciate their swift responses and customer service, some suggest enhancing data visibility. Overall, Siete effectively supports clients' business development needs.
Reviews mention High-quality work
Clients consistently praised Siete for delivering high-quality work, noting impressive results such as a 12% revenue increase and generating an average of 45 commercial meetings monthly. Feedback highlighted the company's attention to detail, effective communication, and timely delivery of all project milestones. One client specifically mentioned the 'quality of the leads' and the 'scale on which they do their job' as standout features, reinforcing the overall sentiment of satisfaction with Siete's exceptional service.-
Lead Generation Services for Consulting Company
5.0 May 27, 2024All deliverables were on time and perfect and we received a weekly dashboard of service KPIs and progress. The quality of the leads, the day-to-day communication and the scale on which they do their job was most impressive.
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Fractional SDR for Comms & Training Automation Firm
5.0 Feb 10, 2025They delivered great leads, and they paid great attention to details.
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3 of 3 reviews are 5 stars2 new reviews for Call Center Services services$10,000 – $49,000 avg. project costRead 3 Recent ReviewsReviewed 3 times in the past 6 months
In the last six months, clients have praised Siete for their effective prospecting and lead generation services, noting impressive results such as 20 meetings booked monthly and 50 leads generated. Clients highlighted Siete's proactive communication and timely deliveries. However, there are suggestions for improvement, including the need for clearer progress data and real-time dashboards. Overall, the sentiment is positive, with clients expressing satisfaction with the value provided relative to costs.Was this helpful?
2 of 2 Call Center Services reviews are 5 stars2 new reviews for Call Center Services in past 6 months$10,000 – $49,000 avg. project costRead 2 ReviewsCall Center Services PROJECT HIGHLIGHT
Call Center Services for IT Company
5.0 — Siete provides prospecting services for an IT company. The team also offers great customer service. Read moreWas this helpful?
See All Locations (3)Ciudad de México, Mexico
Calle Varsovia
Ciudad de México, Mexico21 - 30
+51966774537
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$1,000+< $25 / hr50 - 249Barranquilla, Colombia
Services provided
30% Call Center Services30% Back Office Outsourcing30% Customer Service Outsourcing +1 service10% Sales OutsourcingSee all 1 projectsEmpire Global Solutions is a customer service outsourcing company that provides skilled representatives to manage client interactions and internal operations. According to client feedback, 100% of respondents express satisfaction, highlighting the company's commitment to staff training and accountability. They are commended for effectively decreasing customer complaints and improving service efficiency.
Industry Experience
Empire Global Solutions demonstrates significant expertise in the home warranty industry, particularly in customer service operations. Clients commend their ability to provide knowledgeable representatives who effectively manage customer inquiries and issues. The feedback highlights strengths in communication, training, and accountability, resulting in enhanced customer satisfaction and operational efficiency. Overall sentiment in this sector is highly positive, making them a suitable partner for companies seeking to improve customer service capabilities.
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Other IndustryWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Empire Global Solutions is recognized for providing cost-effective customer service solutions, with clients noting the reasonable rates for a large group of representatives. One client emphasized their commitment to knowledgeable staff and effective communication, which enhances overall value. The feedback indicates a strong sentiment of satisfaction, with no reported areas for improvement, highlighting the company's ability to deliver quality service at a competitive price.Was this helpful?
See All Locations (2)Barranquilla, Colombia
51B-76 Calle 98
Barranquilla, Colombia 08002076 - 100
+573045934941
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$1,000+< $25 / hr250 - 999São Paulo, Brazil
Services provided
10% Call Center Services20% Back Office Outsourcing20% IT Managed Services +4 services20% Staffing15% Customer Service Outsourcing10% IT Staff Augmentation5% RecruitingSee all 20 projectsCustomer Umbrella is a proficient provider of Contact Center Services, excelling in Customer Support Services, Inbound and Outbound Call Center, and Telephonic Support. Reviewers consistently praise their professionalism and seamless integration into client operations, with 100% positive feedback highlighting their outstanding customer service and effective communication. Their expertise in call handling and proactive problem-solving significantly enhances client satisfaction and operational efficiency.
3 of 4 Call Center Services reviews are 5 starsLess than $10,000 avg. project costRead 4 ReviewsCall Center Services PROJECT HIGHLIGHT
Customer Support Services for Sports Betting & Gambling Firm
5.0 — Customer Umbrella provided customer support services for a sports betting and gambling firm. Their responsibilities included outbound calls, live chat support, and answering customer email Read moreWas this helpful?
More responsive than most other service providers
Get in TouchCustomer Umbrella is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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See All Locations (5)São Paulo, Brazil
Av. Paulista Bela Vista
São Paulo, Brazil 0131050 - 75
+359885379385
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$1,000+Undisclosed10 - 49São Paulo, Brazil
Services provided
50% Customer Service Outsourcing50% Sales OutsourcingSee all 1 projectsLabora is a business process outsourcing company specializing in connecting influencers with travelers. The reviews highlight their effective project management, with timely deliverables and excellent response times. While clients appreciate their dedication, some suggest incorporating AI more effectively. Overall feedback is predominantly positive, underscoring their strong cultural fit and commitment to client projects.
Industry Experience
Labora has demonstrated expertise in the Information Technology sector, particularly in facilitating connections between influencers and travelers through Business Process Outsourcing strategies. Clients have praised their timely delivery, strong communication, and commitment to project success. Overall sentiment within this industry is positive, highlighting Labora's ability to enhance user experiences and foster community engagement. Potential clients in travel and influencer marketing may find Labora particularly well-suited for their projects.
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Information technologyWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have noted that Labora offers good value for money, with timely deliverables and responsive communication. One client highlighted their project management effectiveness, stating, "Most of their deliveries were on time" and praised their quick response times. Overall, the sentiment is positive, with clients appreciating the company's commitment to their projects, although there are suggestions for improvement, such as better integration of AI technology.Was this helpful?
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$10,000+< $25 / hr10 - 49San Salvador, El Salvador
Services provided
40% Call Center Services35% Customer Service Outsourcing15% Back Office Outsourcing +1 service10% Sales OutsourcingSee all 1 projectsCallsite Solutions is a company specializing in Contact Center Services, including Inbound and Outbound Call Center operations and Customer Support Services. Reviews highlight their effective project management and impressive connectivity, though some mention delays in scaling up resources. Overall, feedback is positive, with a focus on their ability to handle high call volumes and provide customized solutions.
1 of 1 Call Center Services reviews are 5 stars$50,000 – $199,999 avg. project costRead 1 ReviewCall Center Services PROJECT HIGHLIGHT
Call Center Services for Healthcare Institution
5.0 — A hospital had trouble keeping up with call requests for COVID-19 testing. Callsite Solutions provided outbound call services for sales and lead generation, connecting Avaya PBX directly to their Read moreWas this helpful?
Industry Experience
Callsite Solutions has demonstrated expertise primarily in the healthcare industry, providing robust call center services that significantly improved call management for a hospital in El Salvador during the COVID-19 pandemic. Clients praised their ability to reduce call drop rates and offer tailored solutions, with a strong focus on connectivity and project management. However, some delays were noted in scaling agent numbers. Overall, healthcare clients express high satisfaction, indicating a solid fit for organizations seeking reliable communication solutions.
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HealthcareWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients generally perceive Callsite Solutions as offering good value for money, with one hospital manager noting a total investment of $70,000–$80,000 for effective call center services. The project's success was highlighted by a significant reduction in call drop rates and improved customer follow-up. However, some feedback indicated delays in scaling agent numbers, suggesting room for improvement in responsiveness. Overall, the sentiment reflects satisfaction with the cost relative to the quality of service provided.Was this helpful?
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$1,000+< $25 / hr50 - 249Ciudad de Guatemala, Guatemala
Services provided
60% Call Center Services20% Back Office Outsourcing20% Customer Service OutsourcingSee all 1 projectsInfinity Center BPO is a contact center services provider specializing in telemarketing and customer support services, including inbound and outbound call center operations. Clients report a 30% increase in sales and commend their personalized service, with 200 calls managed hourly. A minor note of cultural differences has been observed, but overall feedback is highly positive.
1 of 1 Call Center Services reviews are 5 stars$200,000 – $999,999 avg. project costRead 1 ReviewCall Center Services PROJECT HIGHLIGHT
Call Center Services for Energy Solutions Company
5.0 — An energy solutions company hired Infinity Center BPO to provide call center services. They help the client with telemarketing and sales to take a load off their internal sales staff. Read moreWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have expressed satisfaction with Infinity Center BPO's overall value, noting significant increases in sales, such as a reported 30% rise after engaging their services. While one client mentioned an increase in budget, they appreciated the proactive communication regarding costs. The company's personalized service and effective management of call volume were particularly highlighted, indicating that clients feel the investment is justified by the results achieved.Was this helpful?
See All Locations (2)Ciudad de Guatemala, Guatemala
5-45 7A Avenida
Ciudad de Guatemala, Guatemala50 - 75
(502) 2375-0025
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$5,000+< $25 / hr50 - 249Medellín, Colombia
Services provided
30% Call Center Services20% Customer Service Outsourcing15% Back Office Outsourcing +3 services15% Sales Outsourcing10% Recruiting10% StaffingSee all 1 projectsOrigen BPO is a provider of Contact Center Services, specializing in customer support and telephonic assistance. Their customer service center has helped improve client perceptions, with 100% of the feedback affirming satisfaction with their call handling and customer care services. The company is noted for its effective communication and close client relationships.
1 of 1 Call Center Services reviews are 5 stars$10,000 – $49,000 avg. project costRead 1 ReviewCall Center Services PROJECT HIGHLIGHT
Customer Support for IT Consulting Firm
5.0 — Origen BPO provides ongoing customer support services for an IT consultant firm. Read moreWas this helpful?
Industry Experience
Origen BPO has demonstrated a strong capability in the business services sector, particularly in IT consultancy and customer support. Clients highlight their effective help desk operations and noticeable improvements in client perception. The feedback indicates a reliable partnership, characterized by attentive communication and high-quality service delivery. Overall, the sentiment is positive, suggesting that Origen BPO is well-suited for businesses seeking robust customer support solutions.
Read All ReviewsSelect Industry to see insights
Business servicesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Origen BPO is recognized for delivering good value for money, as reflected in client feedback. A CEO of an IT consulting firm noted that their customer support operations have significantly improved over the years, emphasizing the effectiveness of Origen BPO's services. Clients appreciate the reliability and quality of work, with one stating that 'the work is done correctly' and expressing satisfaction with the overall service, indicating a strong alignment between cost and value.Was this helpful?
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$10,000+< $25 / hr250 - 999Medellín, Colombia
Services provided
20% Call Center Services20% Back Office Outsourcing20% Customer Service Outsourcing +5 services15% Finance & Accounting Outsourcing (FAO)10% Supply Chain Management5% Content Moderation Services5% Data Annotation Services5% Procurement SupportSee all 10 projectsSuperStaff is a professional company specializing in Contact Center Services, including Inbound Call Center and Customer Support Services. The feedback highlights their efficiency, with 100% of reviewers noting their prompt response to customer inquiries and appreciation for their experienced agents. The company is commended for aligning its values with clients and delivering valuable services.
0 of 1 Call Center Services reviews are 5 stars1 new review for Call Center Services in past 6 months$50,000 – $199,999 avg. project costRead 1 ReviewCall Center Services PROJECT HIGHLIGHT
Call Center Services for Movie Content Creation Company
4.5 — SuperStaff provides call center services for a movie content creation company. The team handles issues received from calls, WhatsApp, and emails. Read moreWas this helpful?
Industry Experience
SuperStaff has demonstrated expertise across the Arts, Entertainment & Music, Logistics & Supply Chain, and Information Technology sectors. Clients praised their professionalism, responsiveness, and ability to enhance operational efficiency, particularly in logistics with improved dispatch performance and customer service. In the Arts sector, feedback highlighted their commitment to customer satisfaction and technical problem resolution. Overall, sentiment is positive, suggesting they are a strong fit for clients seeking reliable support in these industries.
Read All ReviewsSelect Industry to see insights
Logistics & Supply Chain Arts, entertainment & musicWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients generally express satisfaction with SuperStaff's pricing and value for money. For instance, the Operations Manager of CJ 4DPLEX highlighted the 'good value for cost' as a reason for selecting SuperStaff, while the Director of Dispatch at Dropoff, Inc. noted that SuperStaff's pricing fit their budget without compromising quality. Overall, sentiment towards SuperStaff's cost-effectiveness is positive, with multiple reviews emphasizing their alignment with client budgets and the quality of service provided.Was this helpful?
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$1,000+$150 - $199 / hr10 - 49Bogotá, Colombia
Services provided
30% Sales Outsourcing25% Generative AI25% Market Research +1 service20% Demand Generation MarketingSee all 5 projectsExpansion Americas is a market research and lead generation consultancy. The company excels in providing comprehensive go-to-market strategies and decision-making guidance, with 100% of reviews highlighting their impact on pipeline growth and conversion rates. Clients appreciate their professionalism, project management, and agility, with 67% noting their strong culture fit and alignment with client values. The team has delivered significant growth and exceeded expectations in multiple projects.
4 of 4 reviews are 5 starsLess than $10,000 avg. project costRead 4 Recent ReviewsReviewed 4 times in the past 6 months
Recent reviews of Expansion Americas reflect a high level of client satisfaction, particularly regarding their market research and lead generation capabilities. Clients praised their agility and responsiveness, with one noting a 35% conversion rate and 520% pipeline growth, while another highlighted a 165% increase in international revenue. The team's expertise and understanding of client needs were frequently commended, and there were no significant areas for improvement mentioned. Overall, clients found great value in their services and strong cultural alignment.Was this helpful?
Industry Experience
Expansion Americas has demonstrated expertise across three industries: Real Estate, Education, and Non-Profit. In Real Estate, they excelled in market research and lead generation, receiving positive feedback for their comprehensive advisory services. In Education, they delivered impressive results in lead generation and conversion rates. Their work with Non-Profit organizations resulted in significant revenue growth and effective B2B outreach. Overall, sentiment across all sectors is highly positive, indicating strong alignment with client needs and successful outcomes.
Read All ReviewsSelect Industry to see insights
Real estate EducationWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently report that Expansion Americas offers good value for money, often highlighting their competitive pricing and effective results. One client noted that their pricing fit within budget while delivering significant outcomes, including a 35% conversion rate and 520% pipeline growth. Another mentioned a 165% increase in international revenue, attributing this success to the company's cost-effective services. Overall, the sentiment around their pricing and value proposition is positive, with multiple clients expressing satisfaction with the return on investment.Was this helpful?
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$5,000+$25 - $49 / hr50 - 249Ciudad de México, Mexico
Services provided
10% CRM Consulting and SI10% Content Marketing10% Marketing Strategy +7 services10% Pay Per Click10% Sales Outsourcing10% Search Engine Optimization10% Social Media Marketing10% Video Production10% Web Design10% Web DevelopmentSee all 4 projectsCondor Digital Services LLC is a digital marketing and web design agency known for its comprehensive support across multiple marketing channels, including SEO, CRM management, and website design. They consistently deliver projects on time and maintain excellent communication, with 100% of reviewers praising their collaboration and organizational skills. The company is frequently highlighted for its cultural fit and value for cost.
Reviews mention Collaborative
Clients have consistently praised Condor Digital Services LLC for their exceptional collaboration and communication skills. One client noted that their collaboration was 'excellent' and far superior to other agencies, highlighting the company's attention to detail and organization. The team's proactive approach in following up on project milestones and ensuring alignment with client goals further reinforces the positive sentiment surrounding their collaborative efforts. Overall, feedback indicates a strong satisfaction with the partnership dynamics.-
Web & Marketing Design for Research & Analyst Firm
5.0 Sep 21, 2023They were very on top of all project milestones and needs. They outlined everything in a very organized, fluid and easy to follow manner. The collaboration and communication was excellent. Much better than any other agency we have worked with in the past.
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Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight Condor Digital Services LLC's competitive pricing and strong value for money. One client noted that their pricing 'fit our budget' while another emphasized 'good value for cost.' The overall sentiment reflects satisfaction with the cost-effectiveness of their services, as they are described as delivering results on time and within budget, reinforcing their reputation as a reliable partner in achieving marketing objectives.Was this helpful?
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See All Locations (3)Ciudad de México, Mexico
310 Avenida Moliere
Ciudad de México, Mexico 1153010 - 15
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$10,000+$25 - $49 / hr50 - 249Buenos Aires, Argentina
Services provided
15% Call Center Services20% Application Management & Support20% IT Managed Services +4 services15% Customer Service Outsourcing10% Back Office Outsourcing10% Custom Software Development10% Sales OutsourcingSee all 12 projectsLinkSolution is a versatile service provider specializing in Call Center Services, Customer Support Services, and development projects. With a 100% positive feedback rate, clients commend their attentive project management, timely delivery, and impressive customer care services. Approximately 50% of reviewers highlight their exceptional call center services and consistent staff training, underscoring their commitment to quality.
1 of 2 Call Center Services reviews are 5 starsLess than $10,000 avg. project costRead 2 ReviewsCall Center Services PROJECT HIGHLIGHT
Call Center Services for Medical Equipment Manufacturer
4.5 — LinkSolution provides call center services for a medical equipment manufacturer. They're tasked with addressing and resolving incident reports submitted by internal users. Read moreWas this helpful?
Industry Experience
LinkSolution has garnered positive feedback across various industries, including Consumer Products, Financial Services, Logistics & Supply Chain, Automotive, and Energy & Natural Resources. Clients commend their expertise in customer support, project management, and flexibility in adapting to evolving project needs, particularly in technology and infrastructure. Overall, the sentiment indicates a strong alignment with organizations seeking reliable collaboration, efficient service delivery, and a commitment to improvement across these sectors.
Read All ReviewsSelect Industry to see insights
Other Industry Consumer Products Financial services Logistics & Supply Chain Automotive Energy & natural resourcesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Client feedback indicates that LinkSolution provides good value for money, with many praising their responsiveness and quality of service relative to investment. One client noted a significant investment of $150,000 over nearly a decade, highlighting positive outcomes and continued collaboration. Another remarked on the cost-effectiveness of their call center services, although they suggested improvements in hiring processes. Overall, clients express satisfaction with the cost-to-value ratio, appreciating LinkSolution's commitment and flexibility.Was this helpful?
More responsive than most other service providers
Get in TouchLinkSolution is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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$1,000+Undisclosed10 - 49Sao Paulo, Brazil
Services provided
30% Recruiting15% HR Outsourcing15% Staffing +4 services10% Customer Service Outsourcing10% Executive Search10% Recruitment Process Outsourcing10% Sales OutsourcingSee all 1 projectsCombine Global Recruitment specializes in structuring management teams for fast-growing companies and creating efficient organizational structures. Their reviews highlight a seamless workflow with prompt, constructive communication, and comprehensive candidate data, facilitating informed decision-making. The feedback is overwhelmingly positive, with clients praising their strategic approach and effectiveness in meeting ambitious growth objectives. The company's ability to quickly grasp core business needs is particularly impressive.
Industry Experience
Combine Global Recruitment has demonstrated expertise in the Logistics & Supply Chain sector, particularly with fast-growing companies like Nowports. Feedback highlights their strategic approach to building effective teams and company culture, resulting in solid organizational structures and quality candidate pipelines. Clients commend their ability to provide comprehensive data for decision-making and effective communication throughout the engagement. Overall, sentiment in this industry is highly positive, indicating a strong fit for organizations seeking robust recruitment solutions.
Read All ReviewsSelect Industry to see insights
Logistics & Supply ChainWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have praised Combine Global Recruitment for their holistic approach and strategic insights, which are perceived as valuable in meeting fast growth demands. One client noted the comprehensive candidate data provided, aiding in informed decision-making. Overall, the sentiment reflects satisfaction with the cost-to-value ratio, highlighting that the service's quality justifies the investment. The direct involvement of senior leadership, such as the CEO, was also appreciated, enhancing the perceived value.Was this helpful?
More responsive than most other service providers
Get in TouchCombine Global Recruitment is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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$50,000+Undisclosed1,000 - 9,999Tijuana, Mexico
Services provided
45% Call Center Services45% Customer Service Outsourcing5% Back Office Outsourcing +1 service5% Sales OutsourcingRedial BPO Call Center is an answering service established in 2017. The agency offers Call Center Services and Customer Service Outsourcing.
Read moreMore responsive than most other service providers
Get in TouchRedial BPO Call Center is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
Tijuana, Mexico
Blvrd Gral Rodolfo Sánchez Taboada 1012, Zona Urbana Rio Tijuana, 22010 Tijuana, B.C.
Tijuana, Mexico 22010301 - 400
+18584657872
See All Locations (6)Tijuana, Mexico
Av. Revolucion 993, Esq, Calle Salvador Díaz Mirón 4ta. Tijuana
Tijuana, Mexico 22000301 - 400
+18584657872
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$100,000+$100 - $149 / hr10 - 49Sao Paulo, Brazil
Services provided
70% Sales Outsourcing30% Marketing StrategyBYG Advantage is a Sales Outsourcing company located in New York, New York and Singapore, Singapore. The team offers Sales Outsourcing and Marketing Strategy.
Read moreSee All Locations (8)Sao Paulo, Brazil
Av. Eng. L. C. Berrini 105 - Suite 1014 CEP
Sao Paulo, Brazil 04571-0101
+1 (845) 770-7526
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UndisclosedUndisclosed1,000 - 9,999Bogotá, Colombia
Services provided
30% Call Center Services30% Customer Service Outsourcing10% BI & Big Data Consulting & SI +3 services10% Back Office Outsourcing10% Cybersecurity10% IT Managed ServicesBPM CONSULTING SAS is a call center company. They are located in Bogotá, Colombia, and their services include Call Center Services and Customer Service Outsourcing.
Read more -
UndisclosedUndisclosed250 - 999Montevideo, Uruguay
Services provided
35% Call Center Services25% Customer Service Outsourcing15% Sales Outsourcing +4 services10% Back Office Outsourcing5% Cybersecurity5% HR Outsourcing5% IT Managed ServicesCasa Tres is a telephone answering service. Their midsize team is located in Montevideo, Uruguay. Their services include Call Center Services and Customer Service Outsourcing.
Read more -
$1,000+< $25 / hr2 - 9Rio de Janeiro, Brazil
Services provided
20% Customer Service Outsourcing20% Sales Outsourcing20% Translation +4 services10% Back Office Outsourcing10% Digital Strategy10% Email Marketing10% Social Media MarketingSee all 5 projectsTechsho is a premier provider of Contact Center Services specializing in customer support and telemarketing for real estate agencies. The company receives overwhelmingly positive feedback, with clients praising their commitment, reliability, and cost-effectiveness. Approximately 60% of reviews highlight their effective lead qualification and campaign management, which significantly increases sales team efficiency and expands market reach. Techsho's adaptable strategy has notably improved appointment bookings and conversions.
0 of 1 Call Center Services reviews are 5 stars1 new review for Call Center Services in past 6 monthsUnknown avg. project costRead 1 ReviewCall Center Services PROJECT HIGHLIGHT
Sales Outsourcing Services for Real Estate Agency
4.5 — Techsho provides lead generation services for a real estate agency. The team has built a targeted database, reached out to potential leads through different channels, and filtered leads based on Read moreWas this helpful?
Industry Experience
Techsho has demonstrated significant expertise in the real estate sector, particularly in luxury and off-plan properties. Clients commend their ability to enhance lead quality and expand market reach, achieving measurable success in lead generation and appointment bookings. The overall sentiment from real estate professionals highlights Techsho's reliability, strategic approach, and adaptability. This provider is well-suited for real estate businesses seeking targeted marketing solutions and improved sales efficiencies.
Read All ReviewsWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have expressed a positive sentiment regarding Techsho's pricing and value for money, noting that their services fit within budget while delivering strong results. One CEO highlighted the 'good value for cost' and emphasized their commitment to providing quality leads, resulting in significant increases in booked appointments and closed deals. Overall, Techsho is recognized for its cost-effectiveness and reliability, making it a recommended choice for businesses seeking growth.Was this helpful?
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$25,000+< $25 / hr10,000+Ciudad de Guatemala, Guatemala
Services provided
25% Call Center Services45% Customer Service Outsourcing10% Back Office Outsourcing +3 services10% Custom Software Development5% AI Development5% AR/VR DevelopmentVXI Global Solutions Inc. Is a Customer Service Outsourcing company established in 1998. The company offers Customer Service Outsourcing and Call Center Services.
Read moreSee All Locations (4)Ciudad de Guatemala, Guatemala
15 av. 5-00 Zona 13 Edificio WTC Torre 4
Ciudad de Guatemala, Guatemala 01014751 - 1000
+50223106602
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UndisclosedUndisclosed250 - 999Buenos Aires, Argentina
Services provided
20% Call Center Services40% Customer Service Outsourcing40% Sales OutsourcingCustomer Service Outsourcing company Grupo PYD is headquartered in Buenos Aires, Argentina. Their services include Customer Service Outsourcing and Sales Outsourcing.
Read more -
$100,000+Undisclosed1,000 - 9,999San Pedro Tlaquepaque, Mexico
Services provided
50% Call Center Services25% Customer Service Outsourcing20% Sales Outsourcing +1 service5% Back Office OutsourcingAvantive Solutions is an answering service company. The Tulsa, Oklahoma-based company was established in 1998. Their services include Call Center Services and Customer Service Outsourcing.
Read moreMore responsive than most other service providers
Get in TouchAvantive Solutions is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
See All Locations (5)San Pedro Tlaquepaque, Mexico
Anillo Periférico Sur Manuel Gómez Morín 6751 Int. D Tlaquepaque, Jalisco CP.
San Pedro Tlaquepaque, Mexico 45601301 - 400
+1 267 530-6849
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UndisclosedUndisclosed10,000+Bogotá, Colombia
Services provided
23% Call Center Services33% Customer Service Outsourcing15% Sales Outsourcing +17 services5% Back Office Outsourcing5% Business Consulting5% Finance & Accounting Outsourcing (FAO)1% AI Development1% BI & Big Data Consulting & SI1% CRM Consulting and SI1% Custom Software Development1% Digital Strategy1% Graphic Design1% HR Consulting1% Mobile App Development1% Transcription1% Translation1% UX/UI Design1% Unified Communications Consulting & SI1% Web Design1% Web DevelopmentWebhelp, a Customer Service Outsourcing company, was established in 2000. The large team provides Customer Service Outsourcing and Call Center Services.
Read moreSee All Locations (52)Bogotá, Colombia
Canapro - Calle 63, Edificio Canapro,
Bogotá, Colombia 111221More than 5k
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$10,000+Undisclosed10,000+Córdoba, Argentina
Services provided
40% Call Center Services20% Back Office Outsourcing20% Customer Service Outsourcing +3 services10% Content Moderation Services5% Business Consulting5% Robotics Process AutomationApex America is a telephone answering service. Established in 2003, the firm is in Córdoba, Argentina and ARW, Argentina. Their services include Call Center Services and Back Office Outsourcing.
Read more -
$5,000+$200 - $300 / hr50 - 249Buenos Aires, Argentina
Services provided
30% Call Center Services30% Generative AI20% Cloud Consulting & SI +1 service20% IT Managed ServicesCloudHesive is a Generative AI company. The Fort Lauderdale, Florida-based company focuses on Generative AI and Call Center Services.
Read moreSee All Locations (2)Buenos Aires, Argentina
Av Del Libertador 5990, Belgrano, Autonomous City,
Buenos Aires, Argentina C142810 - 15
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$10,000+< $25 / hr250 - 999Santiago de Querétaro, Mexico
Services provided
40% Call Center Services40% IT Staff Augmentation10% IT Managed Services +2 services5% Back Office Outsourcing5% IT Strategy ConsultingIn Santiago de Querétaro, Mexico, icorp is a midsize IT staff augmentation company. The team specializes in IT staff augmentation and Call Center Services.
Read more -
$10,000+< $25 / hr1,000 - 9,999Heredia, Costa Rica
Services provided
25% Call Center Services35% Customer Service Outsourcing10% Back Office Outsourcing +4 services10% Corporate Training & Coaching10% Sales Outsourcing5% AI Development5% Other Application DevelopmentLarge Customer Service Outsourcing company Bill Gosling Outsourcing, is in Newmarket, Canada and Glasgow , Scotland. The team offers Customer Service Outsourcing and Call Center Services.
Read moreSee All Locations (5)Heredia, Costa Rica
Centro Corporativo El Cafetal
Heredia, Costa Rica 40703251 - 300
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Focus (x-axis)
Focus accounts for a company’s specialization within a certain service.
Ability to Deliver (y-axis)
Ability to Deliver considers three criteria:
- Client feedback and reviews
- Work experience and previous projects
- Market presence and reputation in the industry
List of the Top 15 Latin America Call Center Companies & Voice Services
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$1,000+< $25 / hr1,000 - 9,999DSR, Argentina
Ability to deliver
39.4/40.020/20 Reviews9.6/10 Clients & Experience9.8/10 Market PresenceService focus
25% Call Center Services75% Other -
$1,000+< $25 / hr1,000 - 9,999San Pedro Garza García, Mexico
Ability to deliver
38.4/40.018.8/20 Reviews10/10 Clients & Experience9.6/10 Market PresenceService focus
10% Call Center Services10% Sales Outsourcing80% Other -
$5,000+< $25 / hr1,000 - 9,999Guadalajara, Mexico
Ability to deliver
36.7/40.017/20 Reviews10/10 Clients & Experience9.7/10 Market PresenceService focus
20% Call Center Services80% Other -
UndisclosedUndisclosed250 - 999Torreón, Mexico
Ability to deliver
36/40.018.8/20 Reviews8.1/10 Clients & Experience9.1/10 Market PresenceService focus
10% Call Center Services10% Sales Outsourcing80% Other -
$1,000+< $25 / hr10 - 49Ensenada, Mexico
Ability to deliver
31.7/40.016.2/20 Reviews9/10 Clients & Experience6.5/10 Market PresenceService focus
20% Call Center Services40% Sales Outsourcing40% Other -
$1,000+Undisclosed1,000 - 9,999Mérida, Mexico
Ability to deliver
35.4/40.015.8/20 Reviews10/10 Clients & Experience9.6/10 Market PresenceService focus
15% Call Center Services85% Other -
UndisclosedUndisclosed10,000+Bogotá, Colombia
Ability to deliver
32.2/40.015.2/20 Reviews7.6/10 Clients & Experience9.4/10 Market PresenceService focus
15% Call Center Services85% Other -
$100,000+Undisclosed10,000+Bogotá, Colombia
Ability to deliver
29.4/40.015.8/20 Reviews4.5/10 Clients & Experience9.1/10 Market PresenceService focus
10% Call Center Services20% Sales Outsourcing70% Other -
Undisclosed< $25 / hr1,000 - 9,999San Pedro Sula, Honduras
Ability to deliver
35.3/40.015.8/20 Reviews10/10 Clients & Experience9.5/10 Market PresenceService focus
10% Call Center Services90% Other -
$1,000+< $25 / hr1,000 - 9,999Medellín, Colombia
Ability to deliver
30.3/40.016.2/20 Reviews8.7/10 Clients & Experience5.4/10 Market PresenceService focus
15% Call Center Services5% Sales Outsourcing80% Other -
UndisclosedUndisclosed10 - 49San Salvador, El Salvador
Ability to deliver
28.2/40.016.4/20 Reviews6.2/10 Clients & Experience5.6/10 Market PresenceService focus
80% Call Center Services20% Other -
$1,000+< $25 / hr250 - 999Belize City, Belize
Ability to deliver
26.8/40.017/20 Reviews3/10 Clients & Experience6.8/10 Market PresenceService focus
45% Call Center Services55% Other -
UndisclosedUndisclosed1,000 - 9,999Buenos Aires, Argentina
Ability to deliver
31.8/40.018.2/20 Reviews4.4/10 Clients & Experience9.2/10 Market PresenceService focus
10% Call Center Services90% Other -
$1,000+Undisclosed10 - 49Medellín, Colombia
Ability to deliver
25.6/40.017/20 Reviews2.9/10 Clients & Experience5.7/10 Market PresenceService focus
30% Call Center Services50% Sales Outsourcing20% Other -
$250,000+< $25 / hr1,000 - 9,999Tijuana, Mexico
Ability to deliver
25.3/40.016.2/20 Reviews3/10 Clients & Experience6.1/10 Market PresenceService focus
30% Call Center Services15% Sales Outsourcing55% Other -
$1,000+$25 - $49 / hr1,000 - 9,999Bogotá, Colombia
Ability to deliver
25.2/40.016.4/20 Reviews2.7/10 Clients & Experience6.1/10 Market PresenceService focus
41% Call Center Services11% Sales Outsourcing48% Other -
UndisclosedUndisclosed1,000 - 9,999Bogotá, Colombia
Ability to deliver
25.1/40.016.4/20 Reviews2.6/10 Clients & Experience6.1/10 Market PresenceService focus
40% Call Center Services10% Sales Outsourcing50% Other -
$1,000+Undisclosed2 - 9San José, Costa Rica
Ability to deliver
30.8/40.016.2/20 Reviews8.1/10 Clients & Experience6.5/10 Market PresenceService focus
25% Sales Outsourcing75% Other -
$10,000+$50 - $99 / hr10 - 49Medellín, Colombia
Ability to deliver
31.7/40.016.6/20 Reviews8.1/10 Clients & Experience7/10 Market PresenceService focus
15% Sales Outsourcing85% Other -
UndisclosedUndisclosed1,000 - 9,999Heroica Nogales, Mexico
Ability to deliver
23.9/40.016.2/20 Reviews1/10 Clients & Experience6.7/10 Market PresenceService focus
30% Call Center Services10% Sales Outsourcing60% Other -
$1,000+< $25 / hr10 - 49Buenos Aires, Argentina
Ability to deliver
30.3/40.017.6/20 Reviews8.3/10 Clients & Experience4.4/10 Market PresenceService focus
20% Sales Outsourcing80% Other -
$1,000+< $25 / hr10 - 49Porto Alegre, Brazil
Ability to deliver
22.6/40.016.2/20 Reviews2.4/10 Clients & Experience4/10 Market PresenceService focus
30% Call Center Services30% Sales Outsourcing40% Other -
$10,000+< $25 / hr50 - 249Tijuana, Mexico
Ability to deliver
22.1/40.016.6/20 Reviews1.5/10 Clients & Experience4/10 Market PresenceService focus
30% Call Center Services20% Sales Outsourcing50% Other -
$1,000+$25 - $49 / hr50 - 249Ciudad de México, Mexico
Ability to deliver
21.8/40.017.8/20 Reviews0/10 Clients & Experience4/10 Market PresenceService focus
80% Sales Outsourcing20% Other -
$1,000+< $25 / hr50 - 249Barranquilla, Colombia
Ability to deliver
23.7/40.016.2/20 Reviews2.2/10 Clients & Experience5.3/10 Market PresenceService focus
30% Call Center Services10% Sales Outsourcing60% Other -
$1,000+< $25 / hr250 - 999São Paulo, Brazil
Ability to deliver
28/40.017/20 Reviews6.1/10 Clients & Experience4.9/10 Market PresenceService focus
10% Call Center Services90% Other -
$1,000+Undisclosed10 - 49São Paulo, Brazil
Ability to deliver
22.1/40.016.4/20 Reviews0/10 Clients & Experience5.7/10 Market PresenceService focus
50% Sales Outsourcing50% Other -
$10,000+< $25 / hr10 - 49San Salvador, El Salvador
Ability to deliver
21.9/40.016.2/20 Reviews1.7/10 Clients & Experience4/10 Market PresenceService focus
40% Call Center Services10% Sales Outsourcing50% Other -
$1,000+< $25 / hr50 - 249Ciudad de Guatemala, Guatemala
Ability to deliver
20.2/40.016.2/20 Reviews0/10 Clients & Experience4/10 Market PresenceService focus
60% Call Center Services40% Other -
$5,000+< $25 / hr50 - 249Medellín, Colombia
Ability to deliver
21.2/40.016.2/20 Reviews0.4/10 Clients & Experience4.6/10 Market PresenceService focus
30% Call Center Services15% Sales Outsourcing55% Other
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