Top Call Center Services & Voice Services in Latin America
15 Leaders 15 Contenders
344 Companies
List of the Top Latin America Call Center Companies & Voice Services
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Featured
What are Featured Providers?
$1,000+< $25 / hr1,000 - 9,999Serves Latin AmericaServices provided
20% Call Center Services25% Customer Service Outsourcing15% Back Office Outsourcing +4 services10% Content Moderation Services10% Data Annotation Services10% Finance & Accounting Outsourcing (FAO)10% Sales OutsourcingSee all 28 projectsHugo Inc. | Top CX Provider is a distinguished company specializing in Contact Center Services, offering comprehensive Customer Support Services across various channels such as email, chat, and phone. The client reviews highlight their adaptability and efficiency, with 100% positive feedback on their seamless integration and ability to enhance customer engagement capabilities, resulting in impressive metrics like a 99.8% accuracy in order processing and fulfillment.
3 of 3 Call Center Services reviews are 5 stars$50,000 – $199,999 avg. project costRead 3 ReviewsCall Center Services PROJECT HIGHLIGHT
Call Center Services for Automotive Company
5.0 — Hugo manages all incoming communications across multiple channels, including email, chat, and WhatsApp. The team works to expand call center operations for outbound calls and improve reach. Read moreWas this helpful?
Industry Experience
Hugo Inc. has received positive feedback across various industries, including Financial Services, eCommerce, Automotive, Information Technology, Gaming, Media, and Advertising & Marketing. Clients commend their expertise in enhancing customer support, streamlining operations, and driving revenue growth. In Financial Services, they excel at global customer experience management; in eCommerce, they improve back-office efficiency. Their adaptable project management and commitment to quality have resulted in measurable outcomes such as increased transaction volume and improved customer satisfaction, making them a reliable partner for businesses seeking growth and operational excellence.
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Media Information technology Financial services eCommerce Automotive Food & Beverages Software Environmental Services Advertising & marketing GamingWas this helpful?
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$5,000+< $25 / hr1,000 - 9,999Serves Latin AmericaServices provided
20% Call Center Services50% Customer Service Outsourcing10% Back Office Outsourcing +2 services10% Content Moderation Services10% Data Annotation ServicesSee all 47 projectsHelpware CX is a company specializing in Contact Center Services, providing comprehensive customer support solutions across various industries, including e-commerce, software, and government programs. Reviews highlight an impressive 100% satisfaction with their adaptability and ability to scale services efficiently. Notably, 83% of reviewers commend Helpware's exceptional customer service and responsive project management.
Reviews mention Reliable
Clients consistently highlight Helpware's reliability in managing customer support services. One client noted a significant improvement in response and resolution times, attributing this success to Helpware's structured processes and dedicated communication. Furthermore, the partnership is characterized by proactive engagement and attentiveness to client needs, with one client stating that Helpware's quality and support have exceeded expectations. Overall, the sentiment reflects a strong trust in Helpware's capabilities and performance.-
Back Office & Digital Marketing Support for Digital Solutions Company
5.0 Jan 9, 2019They help us reach our business goals. Every single project that we've given them they've completed on time and without critical errors. They're very thorough and responsible. They always make sure they understand the scope of the project and our guidelines, so we haven't had any issues with communication.
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Customer Service Team for Lifestyle Brand
5.0 Oct 28, 2019Helpware's team lead, Charley, has provided constant coaching and direct communication with us to create a strong partnership within our customer service department. Thanks to their internal procedures and overall productivity, Helpware has shown reliability and high-quality work. We've developed a strong communication between both customer service teams as well as an effective work flow.
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17 of 21 Call Center Services reviews are 5 stars$200,000 – $999,999 avg. project costRead 21 ReviewsCall Center Services PROJECT HIGHLIGHT
Call Center Services for Digital Government Partner
5.0 — Helpware provides call center services for a digital government partner. They offer resources to assist the public on phones and email by responding to inbound calls and reviewing applications. Read moreWas this helpful?
Industry Experience
Helpware CX has demonstrated strong capabilities across diverse industries, including Telecommunications, Information Technology, eCommerce, and Healthcare, receiving positive feedback for their customer research, training, and support services. Clients commend their project management efficiency, adaptability, and ability to enhance customer satisfaction. Overall sentiment is favorable, with notable success in improving response times and customer engagement, making Helpware a valuable partner for businesses seeking scalable support solutions.
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Software Consumer Products Healthcare Information technology eCommerce Education Food & Beverages Nonprofit Media Retail Other Industry Automotive Business services Financial services Advertising & marketing Telecommunications Arts, entertainment & music IT ServicesWas this helpful?
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$5,000+< $25 / hr1,000 - 9,999Serves Latin AmericaServices provided
30% Call Center Services30% Customer Service Outsourcing10% Back Office Outsourcing +3 services10% Finance & Accounting Outsourcing (FAO)10% IT Staff Augmentation10% Sales OutsourcingSee all 9 projectsSelect VoiceCom is a provider of Contact Center Services, specializing in customer support, telephonic support, and telemarketing services. Reviews indicate a strong cultural fit with clients, highlighted by impressive communication and project management skills. Notably, Select VoiceCom achieved a 35% increase in customer satisfaction and a 25% boost in sales conversions. Positive feedback predominates, with no significant areas for improvement highlighted by clients.
2 of 4 Call Center Services reviews are 5 stars$200,000 – $999,999 avg. project costRead 4 ReviewsCall Center Services PROJECT HIGHLIGHT
Call Center Services for Third-Party Management Company
4.5 — Select VoiceCom provides call center services for a third-party management company. The team handles customer calls and supports the client's internal call center. Read moreWas this helpful?
Industry Experience
Select VoiceCom exhibits strong capabilities across various industries, including Media, Business Services, Advertising & Marketing, Pharmaceuticals, Financial Services, and Legal. Clients commend their reliability, project management, and the ability to deliver measurable results, such as increased sales and improved customer service. Overall, feedback suggests a positive sentiment, particularly in the Financial Services and Legal sectors, where their attention to quality and client needs is highlighted as a key strength.
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Media Business services Advertising & marketing Pharmaceuticals Other industries Legal Financial servicesWas this helpful?
More responsive than most other service providers
Get in TouchSelect VoiceCom is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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UndisclosedUndisclosed250 - 999Ciudad Autónoma de Buenos Aires, Argentina
Services provided
50% Call Center Services25% Digital Strategy25% Marketing StrategyAnswering service company BALAT was founded in 1993. In Ciudad Autónoma de Buenos Aires, Argentina, the team focuses on Call Center Services and Digital Strategy.
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UndisclosedUndisclosed250 - 999AAI, Argentina
Services provided
20% Call Center Services20% Business Consulting20% Customer Service Outsourcing +2 services20% IT Managed Services20% Sales OutsourcingDDM Interaction Agency is an IT managed services company. Launched in 1993, the company specializes in IT managed services and Business Consulting.
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Featured
What are Featured Providers?
$1,000+< $25 / hr1,000 - 9,999Serves Latin AmericaServices provided
30% Call Center Services30% Customer Service Outsourcing20% AI Agents +2 services15% Back Office Outsourcing5% Data Annotation ServicesSee all 87 projectsSupportYourApp is a Customer Support Services company providing comprehensive Contact Center Services, including inbound and outbound call handling, phone support, and customer care solutions. The overwhelmingly positive feedback highlights their ability to rapidly scale teams and deliver timely, high-quality support that effectively boosts customer satisfaction and response times. Over 90% of reviewers commend their flexibility, project management, and alignment with client needs.
Reviews mention Exceptional results
Clients have reported exceptional results from their collaboration with SupportYourApp, highlighting significant improvements in customer communication and reduced churn rates. A marketing specialist noted the team's seamless integration into their system and praised their adaptability to meet specific requirements. The ability to handle customer inquiries during weekends was particularly commendable, setting a strong first impression for new clients. Overall, feedback reflects a high level of satisfaction with the responsiveness and effectiveness of SupportYourApp's services.-
Customer Support Services for Ad-Blocking Software Service
5.0 Jun 17, 2020We’ve seen a significant increase in the conversion rate and overall customer satisfaction. It’s important that we’re able to provide 24-hour support because we have a lot of customers in Asia, the United States, and Europe who are all in different time zones. SupportYourApp provides the same quality of services as if they were in-house, but for a more cost-effective rate.
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Technical Customer Support for Software Developer
5.0 Dec 8, 2016SupportYourApp's work has resulted in a dramatic increase in great feedback from our customers. We hear all the time from customers on Shopper Approved, telling us they've never seen a company with such a fast response time. The people taking calls sound appealing and have good language skills, so we're happy with this as well.
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7 of 11 reviews are 5 stars1 new review for Call Center Services services$200,000 – $999,999 avg. project costRead 11 Recent ReviewsReviewed 11 times in the past 6 months
In the last six months, SupportYourApp has received positive feedback for its flexibility, responsiveness, and effective project management. Clients praised the team's ability to integrate seamlessly, improve operational efficiency, and deliver timely results. For instance, one client highlighted that SupportYourApp significantly increased their frontline support capacity, while another noted their proactive communication and commitment to quality. However, one review pointed out a lack of ownership and accountability in service delivery, indicating room for improvement in some areas.Was this helpful?
Industry Experience
SupportYourApp has garnered positive feedback across various industries, showcasing strong expertise in Arts, Financial Services, Media, and Education. Clients commend their adaptability, responsiveness, and ability to enhance support quality. In the Financial Services sector, they excel in scaling support and improving response times. The Media industry appreciates their thorough candidate sourcing for HR needs. Overall, SupportYourApp's strength lies in their customer-centric approach, making them a suitable choice for organizations seeking reliable support in technology-driven sectors.
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Hospitality & leisure Non-profit Transportation Consumer Products eCommerce HVAC Healthcare Telecommunications Arts, entertainment & music Research Other Industry Social Networking Business services Gaming Software Education Financial services Energy & natural resources Manufacturing Fitness Wellness & Fitness Other industries Retail Media Advertising & marketing Information technology IT ServicesWas this helpful?
More responsive than most other service providers
Get in TouchSupportYourApp is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
$1,000+< $25 / hr1,000 - 9,999Serves Latin AmericaServices provided
40% Call Center Services30% Back Office Outsourcing30% Customer Service OutsourcingSee all 10 projectssix eleven global services is a customer support service provider specializing in call center services such as call handling and customer care services. The feedback is overwhelmingly positive, with 100% of reviewers noting their responsive service and alignment with company values. Clients are impressed by their prompt one-hour response time and effective customer service operations, highlighting their professionalism and exceptional value for cost.
1 of 1 Call Center Services reviews are 5 starsUnknown avg. project costRead 1 ReviewCall Center Services PROJECT HIGHLIGHT
Call Center Services for E-Commerce Company
5.0 — Six eleven global services provides call center services to help an e-commerce company communicate with their customers. The vendor's team asks the end customers about their product experience. Read moreWas this helpful?
Industry Experience
Six Eleven Global Services has received positive feedback across several industries, including Advertising & Marketing, Telecommunications, Logistics & Supply Chain, and Beauty & Cosmetics. Clients highlight their strengths in delivering high-quality customer support, effective communication, and operational scalability. The overall sentiment reflects strong expertise in managing customer service projects, with measurable success in response times and project accuracy. Their adaptability and commitment to client satisfaction make them a suitable choice for businesses seeking support in these sectors.
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Advertising & marketing Logistics & Supply Chain Beauty & Cosmetics Telecommunications Consulting Wellness & FitnessWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight six eleven global services' competitive pricing and strong value for money. One client noted that their pricing fit the budget and provided good value, while another emphasized significant cost savings without compromising quality. The overall sentiment is positive, with multiple reviews praising their effective communication and high-quality service relative to cost, indicating a strong alignment with client expectations and needs.Was this helpful?
More responsive than most other service providers
Get in Touchsix eleven global services is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
$1,000+< $25 / hr250 - 999Serves Latin AmericaServices provided
35% Call Center Services55% Customer Service Outsourcing10% Back Office OutsourcingSee all 26 projectsSimply Contact is a distinguished provider of Contact Center Services and Customer Support Services, recognized for managing inbound and outbound customer interactions across multiple languages and channels. Reviews highlight their expertise in delivering exceptional service, with 100% of clients noting impressive project management and communication. Approximately 90% of reviews emphasize their ability to enhance customer satisfaction and streamline support systems, underscoring their reliability and adaptability.
12 of 15 Call Center Services reviews are 5 stars$200,000 – $999,999 avg. project costRead 15 ReviewsCall Center Services PROJECT HIGHLIGHT
Call Center Staffing for Government Helpline
5.0 — Simply Contact provides staff to a government hotline's team; they hire and train call center agents to cover workflows around the clock. They've organized the hotline's IT structure, monitoring, Read moreWas this helpful?
Industry Experience
Simply Contact has demonstrated strong capabilities across various industries, including Information Technology, Financial Services, Education, Advertising & Marketing, and others. Reviews indicate a consistent ability to enhance customer support processes, improve satisfaction rates, and provide multilingual assistance. Clients praised their adaptability, project management, and quick onboarding of agents. Overall, sentiment is positive, particularly in IT, education, and marketing sectors, suggesting that Simply Contact is well-suited for projects requiring efficient customer service solutions.
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Software Business services Information technology Financial services Education IT Services Arts, entertainment & music Retail Hospitality & leisure Human Resources Telecommunications Advertising & marketingWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients generally express satisfaction with Simply Contact's cost-effectiveness and value for money, highlighting their competitive pricing and quality of service. For instance, one client noted they received 'good value for cost' while another emphasized that their pricing 'fit our budget.' However, some reviews also mentioned room for improvement in their pricing strategy. Overall, the sentiment is positive, with many clients appreciating the balance between affordability and service quality.Was this helpful?
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UndisclosedUndisclosed250 - 999Guayaquil, Ecuador
Services provided
100% Call Center ServicesTelenews is a telephone answering service founded in 2010. The team offers Call Center Services.
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UndisclosedUndisclosed1,000 - 9,999Guayaquil, Ecuador
Services provided
40% Call Center Services40% Back Office Outsourcing10% Customer Service Outsourcing +1 service10% Sales OutsourcingLaunched in 2001, ACC American Call Center is a call center company. Their team offers Call Center Services and Back Office Outsourcing.
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UndisclosedUndisclosed10 - 49Ate, Peru
Services provided
100% Call Center ServicesLaser BPO is a phone answering service located in Ate, Peru. Their services include Call Center Services.
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UndisclosedUndisclosed250 - 999Miraflores, Peru
Services provided
25% Call Center Services25% Customer Service Outsourcing25% IT Managed Services +1 service25% Sales OutsourcingFounded in 2006, TCONTAKTO SAC, a midsize IT managed services company, is in Miraflores, Peru. Their services include IT managed services and Call Center Services.
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UndisclosedUndisclosed1,000 - 9,999Cercado de Lima, Peru
Services provided
40% Call Center Services15% AI Development15% Mobile App Development +2 services15% Web Design15% Web DevelopmentDynamiCall is a call center company. They are headquartered in Cercado de Lima, Peru and have large team of experts. Their services include Call Center Services and Artificial Intelligence.
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Featured
What are Featured Providers?
$1,000+$50 - $99 / hr10 - 49Serves Latin AmericaServices provided
50% Call Center Services50% Sales OutsourcingSee all 20 projectsVirtual Sales Limited is a telemarketing and outbound call center service provider specializing in customer growth and lead generation. Their reviews highlight their consistent delivery and impressive industry knowledge, with 100% of reviewers praising their project management and communication skills. Clients report high satisfaction with the quality of meetings booked and the seamless integration into their sales processes.
Reviews mention Great project management
Clients consistently praise Virtual Sales Limited for their excellent project management capabilities. One client highlighted 'great project management, with weekly update calls and reports,' emphasizing their responsiveness to needs. Another noted, 'Good project management... we have a weekly cadence call. It just works.' Overall, the sentiment reflects a strong appreciation for the company's structured approach and ability to deliver on time, contributing positively to the clients' project outcomes.-
Lead Generation Services for IT Managed Service Provider
4.0 Dec 10, 2023Great project management, with weekly update calls and reports. They are easy to deal with, provide good initial results, and possess a desire to learn and improve.
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Sales Outsourcing for B2B Demand Gen Co
5.0 Mar 20, 2023Good project management. We work to a forecast. We have a weekly cadence call. It just works. They are really pragmatic and willing to adapt to our processes.
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3 of 6 Call Center Services reviews are 5 stars2 new reviews for Call Center Services in past 6 monthsLess than $10,000 avg. project costRead 6 ReviewsCall Center Services PROJECT HIGHLIGHT
Lead Generation Services for SaaS Company
4.5 — A SaaS company has hired Virtual Sales Limited for lead generation services. They source relevant data and execute an outbound call campaign to help the client generate in-target meetings with Read moreWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight Virtual Sales Limited's excellent value for money, with multiple reviews noting that their pricing fits within budget while delivering significant results. One client emphasized the 'good value for cost' and another mentioned they 'booked 12 meetings' with a '5% conversion rate,' showcasing effective lead generation. Overall, the sentiment is overwhelmingly positive, with clients expressing satisfaction with the cost-effectiveness and quality of service provided.Was this helpful?
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$1,000+< $25 / hr250 - 999Serves Latin AmericaServices provided
50% Call Center Services20% Customer Service Outsourcing15% Back Office Outsourcing +1 service15% CRM Consulting and SISee all 15 projectsValoris Center is a company specializing in Contact Center Services, offering a comprehensive suite of solutions, including Inbound and Outbound Call Center, Customer Support Services, and Telemarketing Services. Reviews indicate a strong emphasis on punctuality, flexibility, and customer care, with over 85% client satisfaction ratings and notable mentions for their proactive and adaptable approach.
Reviews mention Professional
The overall sentiment regarding Valoris Center's professionalism is highly positive. Clients consistently highlight their reliability and commitment to service excellence. For instance, one client noted that Valoris consistently meets key metrics, achieving a 95% SLA performance in phone support. Another client emphasized their proactive approach and innovative ideas, stating that interactions were handled in a professional manner. Additionally, clients appreciated their alignment with brand values and effective communication, reinforcing Valoris Center as a trusted partner.-
Call Center Services for Optics Co
5.0 Mar 12, 2025The team at Valoris Center is highly flexible and consistently offers improvement ideas. They deliver on time and respond promptly to our needs, providing a professional service. Valoris Center stands out for their flexibility and strong people skills. They consistently maintain a professional and customer-focused approach.
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Customer Service Outsourcing for Financial Services Company
5.0 Aug 4, 2025Valoris' team consistently provided stable and reliable service, always delivering on time and meeting our needs. With a team of agents who align with our brand values and consistently strive to meet our customers' expectations, their dedication is clearly reflected in the customer satisfaction scores they've achieved, making them a trusted partner for our business. What impressed us most about Valoris was their ability to maintain high service standards under various circumstances. Our company underwent a significant rebranding process and faced technical system challenges, yet the Valoris team consistently demonstrated resilience, professionalism, and kept their strong commitment to delivering exceptional service.
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Call Center & Sales Services for FinTech Platform Co
5.0 Nov 14, 2024The project management team was highly professional, consistently bringing innovative ideas to the table and delivering the expected results. We greatly appreciated their proactive approach and commitment to results. At the same time, the interactions with our customers were handled in a professional manner, and we successfully achieved the contact rate that was important for us.
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BPO for Automobile Importer And Distribution Company
5.0 Jan 13, 2023Valoris Center is an excellent and reliable partner to work with in achieving these objectives. Moreover, the lead evaluation service provided by Valoris significantly increases the quality of the leads we submit to our dealers to be converted in sales. Their previous experience and knowledge, the professional team, and their willingness to customize the solution for us.
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7 of 9 Call Center Services reviews are 5 stars1 new review for Call Center Services in past 6 months$10,000 – $49,000 avg. project costRead 9 ReviewsCall Center Services PROJECT HIGHLIGHT
Call Center & Sales Services for FinTech Platform Co
5.0 — Valoris Center was hired by a fintech platform company to manage their outbound service and sales campaign. The team handled the client's welcome calls and encouraged customers to order a physical Read moreWas this helpful?
Industry Experience
Valoris Center demonstrates versatile expertise across several industries, notably Financial Services, Retail, eCommerce, and Automotive. Clients consistently commend their responsiveness, customer-centric approach, and timely project delivery. In Financial Services, Valoris excels in customer support and satisfaction, achieving high metrics like CSAT and SLA. Retail partners praise their proactive communication and flexibility, while in eCommerce, they efficiently engage customers through appointment-setting services. Overall, Valoris is well-suited for industries seeking robust customer service solutions.
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Other Industry Financial services eCommerce Business services Arts, entertainment & music Automotive Consumer Products Retail Other industriesWas this helpful?
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$1,000+< $25 / hr50 - 249Serves Latin AmericaServices provided
10% Call Center Services80% Sales Outsourcing10% Email MarketingSee all 68 projectsA-SALES AB is a company specializing in outbound sales generation and telemarketing services. They consistently receive positive feedback for their tailored, data-driven approach, maintaining an average of 10–20 qualified meetings monthly. Their project management is praised for reliability and precision, reflected in 100% of reviews noting timely deliverables and effective communication. Their deep understanding of client industries and commitment to success are frequently highlighted.
3 of 4 reviews are 5 stars1 new review for Call Center Services servicesLess than $10,000 avg. project costRead 4 Recent ReviewsReviewed 4 times in the past 6 months
In the past six months, A-SALES AB has received positive feedback for their effective lead generation and appointment-setting services. Clients highlighted a significant increase in qualified calls and appointment bookings, with one client noting a 300% increase in appointments. Communication and project management were generally praised, although some clients noted potential delays in reporting. Overall, sentiment remains highly favorable, with clients appreciating the team's dedication and market knowledge.Was this helpful?
Industry Experience
A-SALES AB has demonstrated expertise across various industries, including Financial Services, Information Technology, Business Services, and Advertising & Marketing. Clients commend their lead generation effectiveness, with notable improvements in appointment booking and conversion rates. Overall, feedback is positive, highlighting A-SALES AB's strong project management, responsiveness, and tailored outreach strategies that resonate with target audiences. Potential clients in these industries can expect a reliable partner capable of generating high-quality leads and optimizing sales processes.
Read All ReviewsSelect Industry to see insights
Manufacturing Advertising & marketing Software Construction Consumer Products Government Financial services Education Healthcare Supply Chain, Logistics, and Transport Human Resources IT Services Consulting Business services Information technologyWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients generally perceive A-SALES AB as offering excellent value for money, with many highlighting their affordability and effectiveness. For instance, one client noted that they chose A-SALES due to their 'good value for the cost' and 'high ratings.' Another emphasized the 'risk-sharing model,' stating they only pay for appointments that meet their criteria. Overall, the sentiment is positive, with multiple clients reporting significant improvements in lead generation and appointment bookings, making A-SALES a cost-effective choice for their projects.Was this helpful?
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UndisclosedUndisclosed250 - 999Ciudad de México, Mexico
Services provided
50% Call Center Services20% Direct Marketing20% Marketing Strategy +3 services5% Recruiting3% HR Outsourcing2% StaffingImpulse Telecommunications is a telephone answering service founded in 2002. Their services include Call Center Services and Direct Marketing.
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UndisclosedUndisclosed10 - 49Escazú, Costa Rica
Services provided
100% Call Center ServicesAmerica Service is a small answering service launched in 2017. Their services include Call Center Services.
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Featured
What are Featured Providers?
$1,000+Undisclosed1,000 - 9,999Serves Latin AmericaServices provided
20% Call Center Services55% Sales Outsourcing25% Back Office OutsourcingSee all 54 projectsAppointment Setter Online is a company specializing in outbound call center and appointment-setting services. The reviews consistently highlight their professionalism, dependability, and ability to generate qualified leads and appointments, with a noticeable increase in sales and client engagement reported by 40% of reviewers. Their commitment to clear communication and organized project management is frequently praised, although some suggest more detailed reporting could add further value.
6 of 6 reviews are 5 stars2 new reviews for Call Center Services services$10,000 – $49,000 avg. project costRead 6 Recent ReviewsReviewed 6 times in the past 6 months
In the past six months, clients have consistently praised Appointment Setter Online for their effective lead generation and appointment-setting services. Feedback highlights their ability to deliver high-quality, qualified leads, resulting in improved conversion rates and efficient project management. Clients appreciated their professionalism and structured communication, noting significant increases in scheduled appointments. While some suggested enhanced reporting capabilities, overall sentiment remains highly positive, with many identifying a strong cultural fit and value for cost as key reasons for their selection.Was this helpful?
18 of 19 Call Center Services reviews are 5 stars10 new reviews for Call Center Services in past 6 months$10,000 – $49,000 avg. project costRead 19 ReviewsCall Center Services PROJECT HIGHLIGHT
Customer Services & Sales Outsourcing for Resume Writing Co
5.0 — A resume company has hired Appointment Setter Online to manage their calls, chats, and emails. The team has also made outbound calls and answered the inquiries. Currently, they answer calls in the Read moreWas this helpful?
More responsive than most other service providers
Get in TouchAppointment Setter Online is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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UndisclosedUndisclosed250 - 999Fortaleza, Brazil
Services provided
40% Call Center Services20% Customer Service Outsourcing20% Market Research +1 service20% Sales OutsourcingLaunched in 2012, QualityCalls Lead Generation is a telephone answering service. Their team focuses on Call Center Services and Market Research.
Read moreSee All Locations (2)Fortaleza, Brazil
Avenida Desembargador Colombo de Sousa 890 CEP 60
Fortaleza, Brazil 60175-442301 - 400
+55 85 8623 1450
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UndisclosedUndisclosed1,000 - 9,999Guadalajara, Mexico
Services provided
70% Call Center Services30% Back Office OutsourcingIntelya is an answering service company. They are headquartered in Guadalajara, Mexico and have large team. Their services include Call Center Services and Back Office Outsourcing.
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UndisclosedUndisclosed2 - 9San José, Costa Rica
Services provided
70% Call Center Services30% Back Office OutsourcingCall center company Invercall is in Katy, Texas and San José, Costa Rica. Launched in 2000, the team focuses on Call Center Services and Back Office Outsourcing.
Read moreSee All Locations (2)San José, Costa Rica
Calle 33
San José, Costa Rica 101011
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UndisclosedUndisclosed250 - 999Sao Paulo, Brazil
Services provided
40% Call Center Services40% Sales Outsourcing10% Business Consulting +1 service10% IT Strategy ConsultingVermont XCenter, a midsize answering service company, is based in Sao Paulo, Brazil. Their services include Call Center Services and Sales Outsourcing.
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UndisclosedUndisclosed10 - 49San Miguel, Peru
Services provided
70% Call Center Services30% Back Office OutsourcingCorelia Call Center is a small answering service company located in San Miguel, Peru. The team focuses on Call Center Services and Back Office Outsourcing.
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UndisclosedUndisclosed250 - 999Lima, Peru
Services provided
100% Call Center ServicesAnswering service Externa BPO & Contact Center was founded in 2011. The team focuses on Call Center Services and is headquartered in Lima, Peru.
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UndisclosedUndisclosed10 - 49San Isidro, Peru
Services provided
100% Call Center ServicesSmall answering service company Caltal Peru, is based in San Isidro, Peru. Their services include Call Center Services.
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UndisclosedUndisclosed50 - 249Lima, Peru
Services provided
100% Call Center ServicesGESCOB is a midsize Lima, Peru-based call center company. Their services include Call Center Services.
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UndisclosedUndisclosed50 - 249Lima, Peru
Services provided
100% Call Center ServicesLOCALCENTER SAC is a call center company established in 2010. The team specializes in Call Center Services.
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UndisclosedUndisclosed10 - 49Surquillo, Peru
Services provided
100% Call Center ServicesFRAVATEL, a telephone answering service, is based in Surquillo, Peru. Founded in 2007, the team focuses on Call Center Services.
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UndisclosedUndisclosed50 - 249San Isidro, Peru
Services provided
100% Call Center ServicesHeadquartered in San Isidro, Peru, T-Comunica SAC is a midsize answering service company. Their services include Call Center Services.
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UndisclosedUndisclosed10 - 49Lince, Peru
Services provided
70% Call Center Services30% Customer Service OutsourcingItelvox is a small call center company. Founded in 2011, the team focuses on Call Center Services and Customer Service Outsourcing.
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UndisclosedUndisclosed1,000 - 9,999Montes Claros, Brazil
Services provided
50% Call Center Services50% Customer Service OutsourcingCall center service and Customer Service Outsourcing company VGX Contact Center was founded in 2013. The agency provides Call Center Services and Customer Service Outsourcing, and is large.
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UndisclosedUndisclosed250 - 999Porto Alegre, Brazil
Services provided
50% Call Center Services50% Customer Service OutsourcingFounded in 2009, Explorer Call Center is an answering service company and Customer Service Outsourcing company. The team offers Call Center Services and Customer Service Outsourcing.
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UndisclosedUndisclosed50 - 249Cacapava do Sul, Brazil
Services provided
100% Call Center ServicesBelluno Call Center, a telephone answering service, was launched in 2010. The team provides Call Center Services.
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UndisclosedUndisclosed250 - 999Belo Horizonte, Brazil
Services provided
50% Call Center Services50% Customer Service OutsourcingStyle Call Center Solutions is a Belo Horizonte, Brazil-based call center and Customer Service Outsourcing company. Their services include Call Center Services and Customer Service Outsourcing.
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UndisclosedUndisclosed10 - 49Sao Paulo, Brazil
Services provided
40% Call Center Services30% Customer Service Outsourcing30% Sales OutsourcingAG Call Center is a small phone answering service launched in 2002. Their team specializes in Call Center Services and Customer Service Outsourcing.
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UndisclosedUndisclosed250 - 999Quito, Ecuador
Services provided
100% Call Center ServicesSicobraSicobra, a phone answering service, was launched in 1997. The team offers Call Center Services.
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UndisclosedUndisclosed250 - 999Quito, Ecuador
Services provided
35% Call Center Services35% Corporate Law30% Labor & Employment LawEstudio Jurídico Romero D' & Asociados. Is a midsize call center based in Guayaquil, Ecuador and Quito, Ecuador. The team focuses on Call Center Services and Corporate Law.
Read moreSee All Locations (3)Quito, Ecuador
Av. Eloy Alfaro N33-50 and Switzerland. Soho Galaxy Bldg. Of. 305
Quito, Ecuador 170518(+593) 250 001 60
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UndisclosedUndisclosed10 - 49Guayaquil, Ecuador
Services provided
80% Call Center Services20% Customer Service Outsourcing6 Sen, a call center service, was established in 2016. The company specializes in Call Center Services and Customer Service Outsourcing.
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UndisclosedUndisclosed50 - 249Rosarito, Mexico
Services provided
40% Call Center Services20% Back Office Outsourcing20% Customer Service Outsourcing +1 service20% Sales OutsourcingLaunched in 2017, APEX Call Centers is a midsize answering service based in Rosarito, Mexico. Their team offers Call Center Services and Back Office Outsourcing.
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UndisclosedUndisclosed10 - 49Quito, Ecuador
Services provided
80% Call Center Services20% Back Office OutsourcingVOIP BUSINESS Contact Center is a call center service. Their small team is in Quito, Ecuador. Their services include Call Center Services and Back Office Outsourcing.
Read more -
UndisclosedUndisclosed250 - 999Buenos Aires, Argentina
Services provided
40% Call Center Services30% Back Office Outsourcing30% Customer Service OutsourcingNext Latinoamerica S.A. Is a midsize Buenos Aires, Argentina-based call center service. The team focuses on Call Center Services and Back Office Outsourcing.
Read more -
UndisclosedUndisclosed50 - 249Bogotá, Colombia
Services provided
80% Call Center Services20% Customer Service OutsourcingArcos Soluciones Tecnologicas SAS is a call center headquartered in Bogotá, Colombia. They specialize in Call Center Services and Customer Service Outsourcing.
Read more -
UndisclosedUndisclosed250 - 999Quito, Ecuador
Services provided
50% Call Center Services50% Back Office OutsourcingIn Quito, Ecuador and Guayaquil, Ecuador, Gestiona GTX is a midsize call center and Back Office Outsourcing company. The team specializes in Call Center Services and Back Office Outsourcing.
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UndisclosedUndisclosed50 - 249Providencia, Chile
Services provided
100% Call Center ServicesAnswering service company 2CALL is in Providencia, Chile. Established in 2008, the team provides Call Center Services.
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UndisclosedUndisclosed2 - 9Santiago, Chile
Services provided
100% Call Center ServicesFounded in 2007, Tell Chile is a telephone answering service. The firm offers Call Center Services.
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UndisclosedUndisclosed50 - 249Santiago, Chile
Services provided
50% Call Center Services50% Insurance LawReale Seguros Chile, a phone answering service and Insurance Law company, was founded in 2017. The agency provides Call Center Services and Insurance Law, and is midsize.
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UndisclosedUndisclosed250 - 999Las Condes, Chile
Services provided
30% Call Center Services30% Custom Software Development20% Sales Outsourcing +2 services10% Low/No Code Development10% Web DesignNubox SpA is a custom software development firm. The firm is headquartered in Las Condes, Chile. Their team specializes in Custom Software Development and Call Center Services.
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UndisclosedUndisclosed50 - 249Las Condes, Chile
Services provided
30% Call Center Services50% Financial Advising & Planning20% Sales OutsourcingGlobal Soluciones Financieras, a Financial Advising & Planning company, was established in 2009. The firm focuses on Financial Advising & Planning and Call Center Services.
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UndisclosedUndisclosed50 - 249Bogotá, Colombia
Services provided
100% Call Center ServicesEstablished in 2012, Recovery & Services is a midsize Bogotá, Colombia-based telephone answering service. Their team offers Call Center Services.
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UndisclosedUndisclosed1,000 - 9,999Asunción, Paraguay
Services provided
25% Call Center Services25% Back Office Outsourcing25% Corporate Training & Coaching +1 service25% HR ConsultingAvanza Paraguay S.A. Is a large telephone answering service based in Asunción, Paraguay. The team provides Call Center Services and Back Office Outsourcing.
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UndisclosedUndisclosed10 - 49Bogotá, Colombia
Services provided
60% Call Center Services20% Cloud Consulting & SI20% Other MarketingCellvoz Cloud Services is an answering service company. Their small team is headquartered in Bogotá, Colombia. Their team provides Call Center Services and Other Marketing.
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UndisclosedUndisclosed1,000 - 9,999Buenos Aires, Argentina
Services provided
30% Call Center Services40% Customer Service Outsourcing30% Sales OutsourcingFounded in 2010, IBR Latam is a Customer Service Outsourcing company. The firm provides Customer Service Outsourcing and Call Center Services, and is large.
Read more -
UndisclosedUndisclosed50 - 249Caracas, Venezuela
Services provided
70% Call Center Services30% Business ConsultingPegaso Consulting is a Caracas, Venezuela-based phone answering service. They offer Call Center Services and Business Consulting.
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UndisclosedUndisclosed250 - 999San Isidro, Peru
Services provided
60% Call Center Services40% Customer Service OutsourcingAnswering service GLOBAL SMART BUSINESS is located in Coconut Creek, Florida and San Isidro, Peru. The team focuses on Call Center Services and Customer Service Outsourcing.
Read moreSee All Locations (2)San Isidro, Peru
Calle Las Perdices N 275, Urb. Limatambo
San Isidro, Peru 15047401 - 500
(51) 98 7302590
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UndisclosedUndisclosed250 - 999Lima, Peru
Services provided
50% Call Center Services50% Labor & Employment LawCall center company and Labor & Employment Law company Law Firm Romero D' & Associates. Is based in Lima, Peru. They specialize in Call Center Services and Labor & Employment Law.
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UndisclosedUndisclosed250 - 999San Borja, Peru
Services provided
40% Call Center Services30% Back Office Outsourcing30% Customer Service OutsourcingBáyental is an answering service company. Founded in 2010, the team provides Call Center Services and Back Office Outsourcing. The company is in San Borja, Peru.
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UndisclosedUndisclosed250 - 999Miraflores, Peru
Services provided
100% Call Center ServicesTeleadvance is a Miraflores, Peru-based call center. They offer Call Center Services and were launched in 2004.
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UndisclosedUndisclosed250 - 999Barranco, Peru
Services provided
50% Call Center Services50% Customer Service OutsourcingPhone answering service and Customer Service Outsourcing company Contact was launched in 2012. The team specializes in Call Center Services and Customer Service Outsourcing and is in Barranco, Peru.
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UndisclosedUndisclosed10 - 49San Isidro, Peru
Services provided
100% Call Center ServicesNETVOX SAC is a San Isidro, Peru-based telephone answering service. They focus on Call Center Services and were established in 2013.
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Focus (x-axis)
Focus accounts for a company’s specialization within a certain service.
Ability to Deliver (y-axis)
Ability to Deliver considers three criteria:
- Client feedback and reviews
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List of the Top 15 Latin America Call Center Companies & Voice Services
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$1,000+< $25 / hr1,000 - 9,999DSR, Argentina
Ability to deliver
39.4/40.020/20 Reviews9.6/10 Clients & Experience9.8/10 Market PresenceService focus
30% Call Center Services70% Other -
$1,000+< $25 / hr1,000 - 9,999San Pedro Garza García, Mexico
Ability to deliver
38.4/40.018.8/20 Reviews10/10 Clients & Experience9.6/10 Market PresenceService focus
10% Call Center Services10% Sales Outsourcing80% Other -
$5,000+< $25 / hr1,000 - 9,999Guadalajara, Mexico
Ability to deliver
36.7/40.017/20 Reviews10/10 Clients & Experience9.7/10 Market PresenceService focus
20% Call Center Services80% Other -
$1,000+< $25 / hr10 - 49Ensenada, Mexico
Ability to deliver
31.7/40.016.2/20 Reviews9/10 Clients & Experience6.5/10 Market PresenceService focus
20% Call Center Services40% Sales Outsourcing40% Other -
$1,000+Undisclosed1,000 - 9,999Mérida, Mexico
Ability to deliver
35.4/40.015.8/20 Reviews10/10 Clients & Experience9.6/10 Market PresenceService focus
15% Call Center Services85% Other -
UndisclosedUndisclosed10,000+Bogotá, Colombia
Ability to deliver
32.2/40.015.2/20 Reviews7.6/10 Clients & Experience9.4/10 Market PresenceService focus
15% Call Center Services85% Other -
$100,000+Undisclosed10,000+Bogotá, Colombia
Ability to deliver
29.4/40.015.8/20 Reviews4.5/10 Clients & Experience9.1/10 Market PresenceService focus
10% Call Center Services20% Sales Outsourcing70% Other -
Undisclosed< $25 / hr1,000 - 9,999San Pedro Sula, Honduras
Ability to deliver
35.3/40.015.8/20 Reviews10/10 Clients & Experience9.5/10 Market PresenceService focus
10% Call Center Services90% Other -
UndisclosedUndisclosed250 - 999Torreón, Mexico
Ability to deliver
36.2/40.019/20 Reviews8.1/10 Clients & Experience9.1/10 Market PresenceService focus
10% Call Center Services90% Other -
$1,000+$25 - $49 / hr1,000 - 9,999Bogotá, Colombia
Ability to deliver
28.7/40.016.4/20 Reviews4.8/10 Clients & Experience7.5/10 Market PresenceService focus
41% Call Center Services11% Sales Outsourcing48% Other -
$50,000+< $25 / hr1,000 - 9,999Medellín, Colombia
Ability to deliver
30.3/40.016.2/20 Reviews8.7/10 Clients & Experience5.4/10 Market PresenceService focus
15% Call Center Services5% Sales Outsourcing80% Other -
UndisclosedUndisclosed10 - 49San Salvador, El Salvador
Ability to deliver
28.2/40.016.4/20 Reviews6.2/10 Clients & Experience5.6/10 Market PresenceService focus
80% Call Center Services20% Other -
$1,000+< $25 / hr250 - 999Belize City, Belize
Ability to deliver
26.8/40.017/20 Reviews3/10 Clients & Experience6.8/10 Market PresenceService focus
45% Call Center Services55% Other -
UndisclosedUndisclosed1,000 - 9,999Buenos Aires, Argentina
Ability to deliver
32/40.018.4/20 Reviews4.4/10 Clients & Experience9.2/10 Market PresenceService focus
10% Call Center Services90% Other -
$250,000+< $25 / hr1,000 - 9,999Tijuana, Mexico
Ability to deliver
25.3/40.016.2/20 Reviews3/10 Clients & Experience6.1/10 Market PresenceService focus
30% Call Center Services15% Sales Outsourcing55% Other -
UndisclosedUndisclosed1,000 - 9,999Bogotá, Colombia
Ability to deliver
25.1/40.016.4/20 Reviews2.6/10 Clients & Experience6.1/10 Market PresenceService focus
40% Call Center Services10% Sales Outsourcing50% Other -
$1,000+Undisclosed10 - 49Medellín, Colombia
Ability to deliver
25/40.016.4/20 Reviews2.9/10 Clients & Experience5.7/10 Market PresenceService focus
30% Call Center Services50% Sales Outsourcing20% Other -
$1,000+Undisclosed2 - 9San José, Costa Rica
Ability to deliver
30.8/40.016.2/20 Reviews8.1/10 Clients & Experience6.5/10 Market PresenceService focus
25% Sales Outsourcing75% Other -
$10,000+$50 - $99 / hr10 - 49Medellín, Colombia
Ability to deliver
31.7/40.016.6/20 Reviews8.1/10 Clients & Experience7/10 Market PresenceService focus
15% Sales Outsourcing85% Other -
UndisclosedUndisclosed1,000 - 9,999Heroica Nogales, Mexico
Ability to deliver
23.9/40.016.2/20 Reviews1/10 Clients & Experience6.7/10 Market PresenceService focus
30% Call Center Services10% Sales Outsourcing60% Other -
$1,000+< $25 / hr250 - 999São Paulo, Brazil
Ability to deliver
27.8/40.016.8/20 Reviews6.1/10 Clients & Experience4.9/10 Market PresenceService focus
10% Call Center Services10% Sales Outsourcing80% Other -
$1,000+$25 - $49 / hr50 - 249Ciudad de México, Mexico
Ability to deliver
23.3/40.017.2/20 Reviews0.7/10 Clients & Experience5.3/10 Market PresenceService focus
80% Sales Outsourcing20% Other -
$1,000+< $25 / hr10 - 49Buenos Aires, Argentina
Ability to deliver
29.9/40.017.2/20 Reviews8.3/10 Clients & Experience4.4/10 Market PresenceService focus
20% Sales Outsourcing80% Other -
$10,000+< $25 / hr50 - 249Tijuana, Mexico
Ability to deliver
22.7/40.017.2/20 Reviews1.5/10 Clients & Experience4/10 Market PresenceService focus
30% Call Center Services20% Sales Outsourcing50% Other -
$1,000+< $25 / hr10 - 49Porto Alegre, Brazil
Ability to deliver
22.6/40.016.2/20 Reviews2.4/10 Clients & Experience4/10 Market PresenceService focus
30% Call Center Services30% Sales Outsourcing40% Other -
$1,000+< $25 / hr50 - 249Barranquilla, Colombia
Ability to deliver
23.7/40.016.2/20 Reviews2.2/10 Clients & Experience5.3/10 Market PresenceService focus
30% Call Center Services10% Sales Outsourcing60% Other -
$1,000+Undisclosed10 - 49São Paulo, Brazil
Ability to deliver
22.1/40.016.4/20 Reviews0/10 Clients & Experience5.7/10 Market PresenceService focus
50% Sales Outsourcing50% Other -
$1,000+Undisclosed10 - 49Medellín, Colombia
Ability to deliver
22/40.017.4/20 Reviews0/10 Clients & Experience4.6/10 Market PresenceService focus
25% Call Center Services25% Sales Outsourcing50% Other -
$10,000+< $25 / hr10 - 49San Salvador, El Salvador
Ability to deliver
21.9/40.016.2/20 Reviews1.7/10 Clients & Experience4/10 Market PresenceService focus
40% Call Center Services10% Sales Outsourcing50% Other -
$1,000+< $25 / hr50 - 249Ciudad de Guatemala, Guatemala
Ability to deliver
20.2/40.016.2/20 Reviews0/10 Clients & Experience4/10 Market PresenceService focus
60% Call Center Services40% Other
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