Top Web Design Companies in Canada
Canada’s digital economy spans Toronto’s bustling tech corridor, Vancouver’s creative studios, and Montreal’s cutting-edge AI labs. Whether you’re launching a new ecommerce shop on Shopify’s home turf in Ottawa or refreshing a B2B site for Calgary’s energy sector, the country’s web design talent runs deep.
Clutch helps you quickly pinpoint trustworthy partners by collecting in-depth client reviews, analyzing portfolios, and verifying service lines. Use the filters above—by budget, location, industry, or platform expertise—to zero in on the Canadian web design agency that matches your vision and resources.
Explore the broader landscape on Top Web Design Companies
Looking for city-specific talent? Check out Top Web Design Agencies in Toronto, Vancouver, and Montreal
Need healthcare specialists? Browse our list of Canadian web design agencies for healthcare
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Featured
What are Featured Providers?
$5,000+$100 - $149 / hr2 - 9Serves CanadaServices provided
See all 22 projectsTrue Market specializes in web design services, providing custom website development and branding solutions for diverse industries. With a strong focus on user experience (UX) design and mobile-friendly design, they achieve consistently positive feedback, with over 90% of clients highlighting their professionalism, creativity, and responsiveness. Clients frequently commend their strategic approach and the seamless integration of content into responsive web designs, showcasing their expertise in front-end development.
$10,000+$150 - $199 / hr50 - 249Serves CanadaServices provided
See all 103 projectsDD.NYC® is a web design and development company offering comprehensive services including branding, UI/UX design, responsive design, and custom website development. Feedback indicates mixed reviews: approximately 70% of clients praise their design skills and adaptability, while 30% express concerns about communication and project delays. Key themes include their strong design capabilities, but some clients have experienced issues with project management and communication.
$25,000+$150 - $199 / hr10 - 49Serves CanadaServices provided
See all 32 projectsTakt is a comprehensive web design and development agency specializing in custom website development, UI/UX design, and responsive design. Client reviews consistently emphasize their exceptional project management, with 100% of reviewers highlighting timely delivery and effective communication. Additionally, 80% of reviews commend their alignment with company values and budget, making Takt a preferred choice for businesses seeking reliable web design services.
$5,000+$100 - $149 / hr50 - 249Serves CanadaServices provided
See all 8 projectsBACKBONE is a web design and development company specializing in creating user-friendly, modern websites, custom website development, and comprehensive UI/UX design solutions. Clients commend their thorough understanding of brand identity, with 100% of reviewers noting their effective project management and timely delivery, although one suggested improved communication during lag times. Overall, BACKBONE is appreciated for consistently exceeding expectations.
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$5,000+$100 - $149 / hr2 - 9Lacombe, Canada
Services provided
EDGE Marketing and Design Inc. Is a web design agency. They provide Web Design and Digital Strategy and were launched in 2008. The company is based in Lacombe, Canada.
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UndisclosedUndisclosed2 - 9St. John's, Canada
Services provided
See all 1 projectsInfotech is an SEO agency specializing in increasing organic website traffic and backlink building. The company is noted for its responsiveness and effective problem-solving abilities, with 80% of feedback highlighting their swift communication. However, 20% of feedback suggests they could improve the clarity of their communication.
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Featured
What are Featured Providers?
$10,000+$50 - $99 / hr10 - 49Serves CanadaServices provided
See all 53 projectsAdchitects is a web design and development company specializing in creating custom websites with a focus on UI/UX design, responsive design, and front-end development. Across various reviews, they are praised for their excellent project management, strong communication skills, and the ability to deliver high-quality, creative websites on time and within budget. Common themes in the feedback highlight their professionalism and customer-focused approach, with over 90% of reviewers commending their communication and design expertise.
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$5,000+Undisclosed10 - 49Barrie, Canada
Services provided
Larche is a small Barrie, Canada-based web design agency. Their services include Web Design and Marketing Strategy.
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Undisclosed$100 - $149 / hr10 - 49Montreal, Canada
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Integration New Media, Inc. (INM) is a web development firm. They offer Web Development and UX/UI Design and were established in 1989. The company is based in Montreal, Canada.
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UndisclosedUndisclosed2 - 9New Glasgow, Canada
Services provided
Launched in 1994, Webbuilders Group is a small New Glasgow, Canada-based web design agency and website development firm. Their team offers Web Design and Web Development.
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$5,000+$50 - $99 / hr2 - 9Sherbrooke, Canada
Services provided
Studio Miles is a Logo company. The Sherbrooke, Canada-based firm offers Logo and Packaging Design.
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$5,000+$100 - $149 / hr2 - 9Calgary, Canada
Services provided
Key Creative is a web design agency. Their small team of employees is based in Calgary, Canada. Their team offers Web Design and Branding.
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Undisclosed$150 - $199 / hr2 - 9Kelowna, Canada
Services provided
Atomic 55 is a SEO services firm. Their small team is headquartered in Kelowna, Canada. Their services include Search Engine Optimization and Web Design.
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$1,000+< $25 / hr2 - 9Markham, Canada
Services provided
AD WEB I CODE, a web design company, is headquartered in Markham, Canada and Vavuniya, Sri Lanka. The team provides Web Design and Mobile App Development.
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$1,000+$25 - $49 / hr2 - 9Warman, Canada
Services provided
Harvest Information Technology Co., Ltd. Is a Warman, Canada-based web design agency. They focus on Web Design and Web Development and were launched in 2021.
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$1,000+$50 - $99 / hr2 - 9Toronto, Canada
Services provided
See all 1 projectsFoJo Web Studio is a premier digital marketing and web development agency based in Toronto. We specialize in custom web design, e-commerce solutions, SEO, logo design and Branding. Our mission is to
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$5,000+$25 - $49 / hr50 - 249Cambridge, Canada
Services provided
Other Digital Marketing company Kaizen Reputation specializes in Other Digital Marketing and Web Design. They were founded in 2021.
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UndisclosedUndisclosed50 - 249Calgary, Canada
Services provided
Website Designer Calgary is a web design company. They provide Web Design and Digital Strategy and were launched in 2010.
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$1,000+$25 - $49 / hr10 - 49Kitchener, Canada
Services provided
Launched in 2000, Digital Labz is a small SEO services firm. Their services include Search Engine Optimization and Web Design.
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$5,000+$100 - $149 / hr2 - 9Edmonton, Canada
Services provided
Ev+ AGENCY is a branding agency. They were launched in 2011, and their services include Branding and Digital Strategy.
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$1,000+$100 - $149 / hr2 - 9Camrose, Canada
Services provided
Established in 2012, [at] Marketing is a social media marketing agency. The small team specializes in Social Media Marketing and Search Engine Optimization.
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UndisclosedUndisclosed2 - 9Saskatoon, Canada
Services provided
Small web design agency Lorne Pike & Associates, is in St. John's, Canada and Saskatoon, Canada. Their services include Web Design and Social Media Marketing.
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$1,000+$100 - $149 / hr2 - 9Regina, Canada
Services provided
Web design company OmniOnline was established in 1991. The small team provides Web Design and Search Engine Optimization.
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$1,000+$50 - $99 / hr2 - 9Brossard, Canada
Services provided
Small web design agency Conception Graphica, is located in Brossard, Canada. Their services include Web Design and Social Media Marketing.
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$1,000+Undisclosed50 - 249Toronto, Canada
Services provided
GlobeSign is a web design company. The team focuses on Web Design and UX/UI Design, and the firm is located in Toronto, Canada.
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$75,000+$150 - $199 / hr50 - 249Ottawa, Canada
Services provided
Craft&Crew is a web design company. They specialize in Web Design and Web Development and are located in Ottawa, Canada.
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$5,000+$300+ / hr2 - 9Burnaby, Canada
Services provided
See all 4 projectsStudio Yellow is a web design and development company that excels in brand identity, web design services, and user experience (UX) design. With 100% positive feedback, clients commend their professionalism, strategic insight, and ability to deliver visually appealing and functional websites. Approximately 75% of reviews emphasize their collaborative approach and commitment to meeting project deadlines, which underscores their reputation for high-quality, responsive web design.
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$5,000+$100 - $149 / hr2 - 9Toronto, Canada
Services provided
Launched in 2017, Fredicus, a small Logo company, is in Toronto, Canada. Their team offers Logo and Web Design.
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$1,000+$25 - $49 / hr2 - 9Burnaby, Canada
Services provided
Established in 2018, ILLUSTRIS is an UX design company. The team specializes in UX/UI Design and Graphic Design.
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$1,000+$25 - $49 / hr10 - 49Mississauga, Canada
Services provided
Neur Marketing is a SEO company. Their team is in Mississauga, Canada and Toronto, Canada. The company focuses on Search Engine Optimization and Web Design.
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$25,000+$50 - $99 / hr10 - 49Fredericton, Canada
Services provided
See all 10 projectsCoderapper is a web design company known for its expertise in web designing, UI/UX design, and custom website development. Their clients frequently praise their ability to deliver mobile-friendly and responsive web designs tailored to specific brand needs. Reviews indicate high satisfaction, with clients appreciating their innovative solutions and smooth collaboration. However, some mention a desire for improved cost transparency and faster delivery.
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$5,000+$100 - $149 / hr10 - 49Vancouver, Canada
Services provided
Web design company PilotStar™ Media is based in Vancouver, Canada. Launched in 1999, the team provides Web Design and Branding.
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$5,000+$150 - $199 / hr10 - 49Toronto, Canada
Services provided
Normative, an user experience design company, was founded in 2008. The firm offers UX/UI Design and Web Design, and is small.
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$5,000+$150 - $199 / hr2 - 9Guelph, Canada
Services provided
Headquartered in Guelph, Canada and Woodstock, Canada, 2H Media is a Marketing Strategy company. They offer Marketing Strategy and Advertising and were established in 2017.
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$1,000+$25 - $49 / hr2 - 9Toronto, Canada
Services provided
Black Pixel Cat is a small web design company based in Toronto, Canada. The team specializes in Web Design and Graphic Design.
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$1,000+$25 - $49 / hr10 - 49Nanaimo, Canada
Services provided
Alpha Strategy is a social media marketing agency. They are headquartered in Nanaimo, Canada and have small team. Their services include Social Media Marketing and Web Development.
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$1,000+Undisclosed2 - 9Toronto, Canada
Services provided
District 7 Digital is a small web design company headquartered in Toronto, Canada. The team provides Web Design and Search Engine Optimization.
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UndisclosedUndisclosed2 - 9Yarmouth, Canada
Services provided
Boostflow is a web design agency and web development company. They offer Web Design and Web Development and were founded in 2018.
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$5,000+$50 - $99 / hr2 - 9Beechville, Canada
Services provided
Red Ear Media Inc. Is a web design company located in Beechville, Canada. The team focuses on Web Design and Pay Per Click.
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$1,000+$50 - $99 / hr2 - 9Strathroy, Canada
Services provided
Rainmaker Leads And Digital Marketing is a small Strathroy, Canada-based SEO agency and web design agency. Their services include Search Engine Optimization and Web Design.
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$10,000+$100 - $149 / hr2 - 9Burlington, Canada
Services provided
Electric Villages, a web design agency, is in Burlington, Canada. Founded in 1998, the team offers Web Design and Branding.
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$10,000+$150 - $199 / hr2 - 9Calgary, Canada
Services provided
Launched in 2011, Becker Design & Media Group Ltd, a small web design company, is located in Saskatoon, Canada and Calgary, Canada. Their services include Web Design and Marketing Strategy.
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$1,000+$50 - $99 / hr2 - 9Stratford, Canada
Services provided
Pinpoint Media Design is a web design agency. The Stratford, Canada-based agency provides Web Design and Email Marketing.
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$1,000+$50 - $99 / hr2 - 9Winnipeg, Canada
Services provided
Nesta Sites is a small web design company in Winnipeg, Canada. The team offers Web Design and Search Engine Optimization.
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$5,000+Undisclosed2 - 9Oakville, Canada
Services provided
Shoptimal is a web design agency and website development firm. They are based in Oakville, Canada, and their services include Web Design and Web Development.
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$10,000+$25 - $49 / hr50 - 249Vaughan, Canada
Services provided
See all 2 projectsVestra Inet specializes in web development, search engine optimization, and ERP integration, offering customized solutions that align with client needs and values. The reviews highlight their professionalism, prompt communication, and ability to deliver projects on time, meeting and exceeding client expectations while providing good value for cost. Clients praise their company culture and the impressive results achieved.
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$5,000+$100 - $149 / hr10 - 49Edmonton, Canada
Services provided
Web3, a SEO services firm, was launched in 2006. The small team specializes in Search Engine Optimization and Web Design.
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$1,000+$25 - $49 / hr10 - 49Ottawa, Canada
Services provided
See all 1 projectsEros Soft Solutions offers comprehensive software development services, including WooCommerce projects, often starting from scratch. Reviews highlight the company's effective project management, meeting deadlines, and direct access to managers and team members, contributing to a positive and impressive overall client experience.
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$50,000+$200 - $300 / hr10 - 49Toronto, Canada
Services provided
Founded in 1998, Motum B2B is a Content Marketing company. The firm focuses on Content Marketing and Web Development.
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$1,000+$50 - $99 / hr2 - 9Calgary, Canada
Services provided
See all 1 projectsTwo Trees Studio - Webdesign Calgary offers website development and branding services. Reviews highlight the agency's high ratings, effective project management, and attention to detail, with clients noting their websites rank well on Google organically. The team is praised for their timeliness and communication.
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$1,000+Undisclosed10 - 49Boucherville, Canada
Services provided
Rootree, a Packaging Design company, is located in Burlington, Canada and Boucherville, Canada. Their services include Packaging Design and Branding.
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$25,000+$150 - $199 / hr10 - 49Squamish, Canada
Services provided
VentureWeb Design is a small web design agency based in Squamish, Canada. Their services include Web Design and Ecommerce Marketing.
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$1,000+$25 - $49 / hr10 - 49Moncton, Canada
Services provided
Web Erra, a small web design agency, is located in Moncton, Canada. Their services include Web Design and Branding.
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$1,000+< $25 / hr2 - 9London, Canada
Services provided
Located in London, Canada, Kiwi Marketing Consulting is a web design company. Their services include Web Design and CRM consulting and SI.
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Undisclosed$100 - $149 / hr2 - 9Ottawa, Canada
Services provided
Web design company ITsPaul is located in Ottawa, Canada. Their services include Web Design and Search Engine Optimization.
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Get My MatchesWhy Trust Clutch
At Clutch, we believe trust is the foundation of every business relationship. Our mission is to help buyers make confident, data-backed decisions informed by real client experiences.
Every review on Clutch undergoes a rigorous, human-led verification process to make sure it’s valid. Our team of specialists confirms the identity of each reviewer, ensures the project is legitimate, and only publishes reviews that meet our strict criteria.
Verification doesn’t stop at the point of publication. Our Trust & Safety team routinely audits older reviews against our guidelines. When reviews fall short of our standards, we remove them.
We evaluate service providers using a structured methodology that combines:
- In-depth client interviews and ratings
- Comprehensive project details
- Market presence
- Portfolio examples and industry recognition
This data powers tools like the Leaders Matrix, which helps you compare agencies directly. Our research team curates rankings by weighing verified reviews most heavily, so the most trusted and experienced providers rise to the top.
Using this unique combination of verified client feedback and provider-supplied insights, Clutch distills the most important details into clear, digestible summaries so you have everything you need to make confident, informed decisions quickly.
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Clutch’s commitment to transparency is ongoing. We’re constantly refining our systems to protect the integrity of reviews and support you in finding the right agency.
List of the Top 15 Canada Web Design Agencies
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$10,000+$100 - $149 / hr2 - 9Toronto, Canada
Ability to deliver
39.5/40.020/20 Reviews10/10 Clients & Experience9.5/10 Market PresenceService focus
70% Web Design30% Other -
$1,000+$100 - $149 / hr10 - 49Toronto, Canada
Ability to deliver
37.2/40.018.8/20 Reviews9.8/10 Clients & Experience8.5/10 Market PresenceService focus
70% Web Design30% Other -
$10,000+$100 - $149 / hr10 - 49Toronto, Canada
Ability to deliver
36.6/40.020/20 Reviews10/10 Clients & Experience6.6/10 Market PresenceService focus
60% Web Design40% Other -
$1,000+$100 - $149 / hr10 - 49Toronto, Canada
Ability to deliver
37.9/40.019.2/20 Reviews10/10 Clients & Experience8.7/10 Market PresenceService focus
50% Web Design50% Other -
$10,000+$100 - $149 / hr10 - 49Toronto, Canada
Ability to deliver
38/40.018.2/20 Reviews10/10 Clients & Experience9.8/10 Market PresenceService focus
45% Web Design55% Other -
$5,000+$100 - $149 / hr50 - 249Mississauga, Canada
Ability to deliver
35.5/40.016.4/20 Reviews9.3/10 Clients & Experience9.7/10 Market PresenceService focus
50% Web Design50% Other -
$25,000+$150 - $199 / hr10 - 49Vancouver, Canada
Ability to deliver
39.2/40.019.6/20 Reviews10/10 Clients & Experience9.6/10 Market PresenceService focus
35% Web Design65% Other -
$5,000+$100 - $149 / hr2 - 9Toronto, Canada
Ability to deliver
33.8/40.016/20 Reviews9.7/10 Clients & Experience8.1/10 Market PresenceService focus
70% Web Design30% Other -
$1,000+$100 - $149 / hr2 - 9Vancouver, Canada
Ability to deliver
33.4/40.017/20 Reviews9/10 Clients & Experience7.4/10 Market PresenceService focus
70% Web Design30% Other -
$5,000+$100 - $149 / hr2 - 9Toronto, Canada
Ability to deliver
35.5/40.016.4/20 Reviews10/10 Clients & Experience9.2/10 Market PresenceService focus
55% Web Design45% Other -
$10,000+$100 - $149 / hr10 - 49Toronto, Canada
Ability to deliver
32.5/40.016.8/20 Reviews10/10 Clients & Experience5.7/10 Market PresenceService focus
60% Web Design40% Other -
$5,000+$100 - $149 / hr10 - 49Montréal, Canada
Ability to deliver
32.3/40.016.6/20 Reviews9.7/10 Clients & Experience5.9/10 Market PresenceService focus
90% Web Design10% Other -
$50,000+$150 - $199 / hr50 - 249San Francisco, CA
Ability to deliver
37.2/40.018.2/20 Reviews10/10 Clients & Experience9/10 Market PresenceService focus
25% Web Design75% Other -
$10,000+$150 - $199 / hr2 - 9Toronto, Canada
Ability to deliver
33.6/40.016.6/20 Reviews7.6/10 Clients & Experience9.4/10 Market PresenceService focus
60% Web Design40% Other -
$10,000+$100 - $149 / hr2 - 9Toronto, Canada
Ability to deliver
32/40.015.6/20 Reviews9.7/10 Clients & Experience6.8/10 Market PresenceService focus
70% Web Design30% Other -
$5,000+$100 - $149 / hr10 - 49Edmonton, Canada
Ability to deliver
31.8/40.016.2/20 Reviews9.5/10 Clients & Experience6.1/10 Market PresenceService focus
80% Web Design20% Other -
$10,000+$150 - $199 / hr2 - 9Edmonton, Canada
Ability to deliver
34.6/40.017.4/20 Reviews10/10 Clients & Experience7.2/10 Market PresenceService focus
50% Web Design50% Other -
$1,000+$100 - $149 / hr10 - 49Edmonton, Canada
Ability to deliver
35/40.016.4/20 Reviews10/10 Clients & Experience8.6/10 Market PresenceService focus
40% Web Design60% Other -
$5,000+$100 - $149 / hr10 - 49Toronto, Canada
Ability to deliver
31.5/40.017/20 Reviews7.4/10 Clients & Experience7.2/10 Market PresenceService focus
60% Web Design40% Other -
$10,000+$100 - $149 / hr50 - 249Toronto, Canada
Ability to deliver
37.4/40.017.8/20 Reviews10/10 Clients & Experience9.6/10 Market PresenceService focus
20% Web Design80% Other -
$10,000+$100 - $149 / hr2 - 9Belleville, Canada
Ability to deliver
34.3/40.017.2/20 Reviews10/10 Clients & Experience7.1/10 Market PresenceService focus
50% Web Design50% Other -
$5,000+$100 - $149 / hr10 - 49Toronto, Canada
Ability to deliver
39.6/40.020/20 Reviews10/10 Clients & Experience9.6/10 Market PresenceService focus
10% Web Design90% Other -
$10,000+$100 - $149 / hr2 - 9Toronto, Canada
Ability to deliver
35.5/40.016.4/20 Reviews10/10 Clients & Experience9.2/10 Market PresenceService focus
40% Web Design60% Other -
$10,000+$100 - $149 / hr10 - 49White Rock, Canada
Ability to deliver
35.2/40.018/20 Reviews9.6/10 Clients & Experience7.7/10 Market PresenceService focus
35% Web Design65% Other -
$25,000+$150 - $199 / hr2 - 9Mississauga, Canada
Ability to deliver
35.3/40.018.2/20 Reviews9.5/10 Clients & Experience7.6/10 Market PresenceService focus
40% Web Design60% Other -
$10,000+$150 - $199 / hr10 - 49Toronto, Canada
Ability to deliver
37.7/40.018.4/20 Reviews10/10 Clients & Experience9.3/10 Market PresenceService focus
20% Web Design80% Other -
$1,000+$100 - $149 / hr10 - 49Langley, Canada
Ability to deliver
36.7/40.020/20 Reviews10/10 Clients & Experience6.7/10 Market PresenceService focus
25% Web Design75% Other -
$50,000+$150 - $199 / hr50 - 249New York, NY
Ability to deliver
38.8/40.020/20 Reviews10/10 Clients & Experience8.8/10 Market PresenceService focus
10% Web Design90% Other -
$1,000+$50 - $99 / hr2 - 9Mississauga, Canada
Ability to deliver
36.5/40.016.6/20 Reviews10/10 Clients & Experience9.9/10 Market PresenceService focus
30% Web Design70% Other -
$25,000+$150 - $199 / hr2 - 9Montreal, Canada
Ability to deliver
33.6/40.016.8/20 Reviews8.5/10 Clients & Experience8.3/10 Market PresenceService focus
50% Web Design50% Other
Latest Web Design Articles
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Canadian Web Design Agency FAQs
A Canadian web design agency plans, designs, and builds websites that balance aesthetics with performance. Partnering with these experienced vendors gives you access to services such as:
- UX/UI research and wireframing
- Responsive visual design for desktop and mobile
- CMS implementation (WordPress, Webflow, Shopify, Drupal)
- Front-end development (HTML, CSS, JavaScript)
- SEO-ready site architecture and page-speed optimization
- Ongoing maintenance, hosting, and accessibility compliance
Many firms also integrate bilingual (English-French) content strategies for businesses targeting Quebec and nationwide audiences.
Choosing a local partner offers several advantages that an offshore or remote firm may not fulfill, including:
- Proximity to major North American markets and time zones
- Cultural insight into English- and French-speaking users
- Familiarity with Canadian privacy laws (PIPEDA) and AODA accessibility standards
- Competitive pricing compared with many U.S. firms, without sacrificing quality
- Easy in-person collaboration if you’re near hubs like Toronto, Vancouver, or Montreal
For companies serving Canadian customers—or U.S. brands expanding north—local knowledge often translates into faster approvals and smoother launches.
Prices vary from one project to another depending on several key variables, including project scope, design complexity, and agency reputation. Here’s a rundown of costs you can expect:
- One-page marketing site: $3,000 – $7,000
- Small business website (5–15 pages): $8,000 – $20,000
- Custom corporate site or portal: $20,000 – $60,000
- Enterprise or ecommerce platform: $40,000 – $150,000+
Hourly rates generally range from $80–$180 CAD. Remember to budget for ongoing maintenance, hosting, and potential bilingual content creation.
Canada’s agencies work across sectors, with strong demand in:
- Technology and SaaS
- Ecommerce and retail
- Healthcare and life sciences
- Finance and fintech
- Tourism, hospitality, and travel
- Natural resources and energy
Many studios maintain specialized vertical teams—e.g., agencies in Halifax often focus on ocean tech, while Winnipeg shops cater to agribusiness brands.
- Define goals: brand refresh, lead gen, online sales, accessibility, etc.
- Review Clutch profiles for case studies, design style, and verified client feedback.
- Short-list agencies with experience in your industry or preferred CMS.
- Request proposals detailing timeline, deliverables, and clear KPIs.
- Interview project leads to gauge communication style and cultural fit.
Furthermore, it’s also beneficial to ask to see real Google PageSpeed scores and post-launch performance metrics from past projects so you can gauge the quality of their work.
When partnering with any agency, it’s important to be cautious and alert for potential red flags that can cause problems down the road. Beware of agencies that check any of these traits:
- Guarantee first-page Google rankings as part of design work
- Outsource all development overseas without clear oversight
- Provide vague timelines or refuse milestone-based contracts
- Lack of accessibility or bilingual expertise when your audience requires it
- Have few recent projects or unverified testimonials
Transparent communication, detailed scoping, and a solid post-launch support plan are non-negotiable for a successful engagement.