Could you share any evidence that would demonstrate the productivity, quality of work, or the impact of the engagement?
Main Street is kind of a one-stop shop for me. I’m sure other companies don’t need to employ so many of their skills, but I have the full package with them. They’re keeping track of all of my metrics, and we go over those on a monthly basis. In terms of the benefits of the SEO work that they’ve done, the traffic that’s been driven is phenomenal. The collaboration has been nothing but positive. I can honestly say that I’m really not quite sure where my business would be today if we haven’t made that connection a year ago.
How did Main Street Creative perform from a project management standpoint?
They were great. If anything, they kept me on schedule. They help me to establish a schedule and we work very closely together in keeping everything on task. They’re really helpful in prioritizing what needs to be done on a month-by-month basis. I have gotten exactly what I’ve asked for. I’m someone who is very hands-on with my own website. They respect that and they honor that, and they work with me to facilitate that because I’m not a coding expert. I’ve got a great team of professionals there, and they clearly love what they do. It’s all well and good that you can feel good about the company or the service or just the person that you’ve chosen to help you with a particular task in your business. And for me, that was all things to do with website, content, SEO, and digital marketing. We’ve seen also seen results from their work. It’s rare that all aspects of the experience would be so positive. I’ve recommended them to several friends and clients of mine.
What did you find most impressive about Main Street Creative?
I have several friends and family members who do exactly what Main Street does, but I chose them based on the recommendation of a health practitioner. I wanted someone who had experience in that arena, in my niche. That stood out for me, and that’s why I gravitated towards them in the first place. Second, they were local and willing to meet with me in person. That’s actually a rarity in this digital world. We don’t get to have that face-to-face interaction. That’s what has stood out above and beyond what I know about other similar companies or similar services, including my own friends and family members who do this very work. They weren’t willing to provide that level of service to me within the exact same budget. I might’ve gotten the same quality from other people, but that has really stood out for me. Chris personally has sat down with me on a number of occasions and has taken the time to work out things in person. That was important for me and the kind of work that I do. Ultimately for the type of business that I’m in, my website is literally my storefront. That’s been absolutely incomparable.
Are there any areas Main Street Creative could improve?
We had a positive interaction. Nothing comes to mind that I would ever construe as a negative experience or something that need to be improved on.
What tips or recommendations could you share that might increase the likelihood of success with Main Street Creative?
Be as clear as you can with your vision. It’s very uncanny how they can tap into what your vision is and help you to make that happen in a digital sense. It’s amazing when you’re trying to just say words or images, and they are able to bring that to life within a website for you. I came in with perhaps not as clear vision as I would’ve liked, and they actually helped me to pull that together and organize it a bit better.