We help associations, member-based organizations, and enterprises create dynamic digital experiences, powered by WordPress.
Twirling Umbrellas is an award-winning, independent digital agency based in Western Canada. We are dedicated to creating dynamic digital experiences and providing unparalleled support for ambitious brands. We specialize in crafting enterprise-level WordPress websites and delivering ongoing WebOps services that keep your digital presence secure, optimized, and growing. Our approach combines human expertise with best-in-class tools to help brands compete confidently in today’s fast-paced digital landscape.
We specialize in these two things:
WordPress
Our team builds beautiful, high-performance WordPress websites and progressive web apps, meticulously designed to meet user needs and advance your brand.
Capabilities:
Experience Design – Creating intuitive, engaging interfaces that resonate with your audience.
WordPress Development – Building enterprise-level websites with flexibility, security, and scalability.
Web & App Development – Developing solutions that enhance user engagement across web and mobile.
E-commerce Development – Designing online stores that drive conversions and support business growth.
WebOps
Our WebOps services empower marketing and communications teams with proactive, data-backed support to keep your digital environment secure, functional, and impactful.
Capabilities:
Cloud Services – Reliable and scalable hosting solutions to keep your website fast and accessible.
Search Optimization (SEO) – Increasing visibility and driving organic traffic through strategic SEO practices.
Digital Advertising – Running targeted campaigns that enhance your online presence and ROI.
Data & Analytics – Offering insights and data-driven recommendations for continual improvement.
Support & Maintenance – Ongoing technical support and updates, providing a secure, stable website environment.
$25,000+
$150 - $199 / hr
10 - 49
Kelowna, Canada
Founded 2014
2 Languages that we service
English
French
3 Timezones that we service
PST
Pacific Standard Time (PST)
MST
Mountain Standard Time (MST)
EST
Eastern Standard Time (EST)
1 Locations
Kelowna , Canada
Focus
No data have been added yet...
Pricing Snapshot
Min. project size
$25,000+
Avg. hourly rate
$150 - $199
/hr
Rating for cost
4.8
/5
What Clients Have Said
Twirling Umbrellas offers competitive pricing, with projects ranging from $1,500 to $500,000 CAD. Clients appreciate their value for cost, citing good communication and project management. Overall, they deliver quality websites tailored to client needs, ensuring a strong return on investment.
Twirling Umbrellas consistently delivers impressive web development and design services, creating visually appealing and functional websites tailored to client needs. Their ability to integrate complex systems and provide user-friendly interfaces is frequently praised.
Impressive Design and Copywriting Talent
Clients are impressed with the design and copywriting talent at Twirling Umbrellas. Their ability to produce high-quality, engaging content that aligns with client branding is frequently highlighted.
Responsive and Client-Focused Communication
Twirling Umbrellas is praised for their responsive communication and dedication to client satisfaction. They are attentive to feedback and make clients feel valued, fostering strong working relationships.
Innovative and Creative Approach
The team at Twirling Umbrellas is recognized for their innovative solutions and creative designs that align with client visions. Their ability to anticipate client needs and provide thoughtful touches beyond initial requirements is highly valued.
Successful Campaign Management
The company effectively manages digital ad campaigns, achieving client goals such as increased ticket sales and improved brand engagement. Their strategic approach to ad management is well-received.
Areas for Improvement in Training and Dashboard Functionality
Some clients noted areas for improvement, such as more thorough post-launch training and resolving dashboard functionality issues. Addressing these could enhance the overall client experience.
Website Design and Development for Graphic Design Agency
Web Development
Less than $10,000
Feb. - Apr. 2017
5.0
Quality
5.0
Schedule
3.0
Cost
4.0
Willing to Refer
5.0
"Twirling Umbrellas' (formerly Main Street Creative's) team takes the time to understand the personality of the business."
Apr 19, 2017
Creative Director, Black Bean Design
Laura Norup-Boyer
Design
Vancouver, British Columbia
1-10 Employees
Phone Interview
Verified
Twirling Umbrellas (formerly Main Street Creative) developed a website for a small-town graphic design agency, emphasizing the brand’s unique offerings and providing strategic SEO services.
Thanks to Twirling Umbrellas' (formerly Main Street Creative’s) from-scratch designs, the new site incorporated all requested features in an attractive, cohesive platform. Although a few scheduling delays occurred, the team’s proactive communication and tailored approach ensured a strong collaboration.
A Clutch analyst personally interviewed this
client over the phone. Below is an edited
transcript.
BACKGROUND
Introduce your business and what you do there.
I’m the creative director of a graphic design, branding, and marketing services company.
OPPORTUNITY / CHALLENGE
What challenge were you trying to address with Main Street Creative?
I needed a website that really represented my brand and who I was, the whole personality because we’re a little different. Also, I needed something that would stand out in the local market. We’re in a rather small city in Canada.
SOLUTION
What was the scope of their involvement?
I had a website that I was not happy with, so Main Street Creative scratched it and started from scratch. They handled both the design and development. It’s on a WordPress platform because I wouldn’t accept anything else. They also did the SEO [search engine optimization]. The website was just completed, and I’m planning to go back to them to go through the SEO together to see if anything additional is required for marketing.
How did you come to work with Main Street Creative?
I actually knew the owner of Main Street Creative, Chris, because he was my coding instructor years ago. I looked at a few companies, including one in the UK, and his proposal was just perfect, so I went with them.
How much have you invested with Main Street Creative?
I spent $7,200 in Canadian dollars [$5,300].
What is the status of this engagement?
The project ran from early February to April of 2017. The website is done, but I would work with Main Street Creative again if I have other projects.
RESULTS & FEEDBACK
Could you share any evidence that would demonstrate the productivity, quality of work, or impact of the engagement?
I don’t have any stats yet. The quality of their work is excellent. I’m very happy with what they did. Main Street Creative made it easy and stress-free. I’m a happy customer.
How did Main Street Creative perform from a project management standpoint?
The deadlines were off, but that was partly my fault. I think we had planned to complete the project by the end of February or early March, and it was done in mid-April. A lot was going on, and Main Street Creative got really busy in the middle of it all. They remained communicative throughout the process and let me know about delays. I had to email them once to ask about the next step, but they were generally the ones prompting me.
What did you find most impressive about Main Street Creative?
Main Street Creative's team takes the time to understand the personality of the business. I looked at a lot of other companies, and they were all offering gorgeous websites, but they weren’t an exact fit for my company. They were one-size-fits-all, whereas Main Street isn’t.
Are there any areas Main Street Creative could improve?
It would have been good to have more scheduled updates, maybe once a week, letting the client know exactly where we’re at in the website development, what the next step is going to be, and if there are any issues.
RATINGS
5.0
Quality
5.0
Service & Deliverables
"I’m very pleased with Main Street Creative's work."
Schedule
3.0
On time / deadlines
Cost
4.0
Value / within estimates
"Main Street Creative's price was higher than I initially budgeted."
Willing to Refer
5.0
NPS
Web Design & Dev for Snowboard Certification Company
Web DesignWeb Development
$10,000 to $49,999
July 2023 - May 2024
4.5
Quality
5.0
Schedule
4.5
Cost
4.0
Willing to Refer
5.0
"We were pleased with their communication and quality of work."
Jun 21, 2024
Executive Director, CASI-ACMS
Jeff Chandler
Sports
Collingwood, Ontario
1-10 Employees
Online Review
Verified
Twirling Umbrellas redesigned and developed a website for a snowboard certification company. They also migrated the content from Joomla to WordPress and integrated the site with the client's database system.
Twirling Umbrellas improved the navigation and the UX/UI of the client's website. The team ensured stellar project management, delivered the tasks on time, and maintained consistent communication throughout. They also efficiently addressed issues and took the time to understand the client's needs.
The client submitted this review online.
BACKGROUND
Please describe your company and position.
I am the Executive Director of CASI-ACMS
Describe what your company does in a single sentence.
Training and certification of snowboard instructors in Canada and internationally.
OPPORTUNITY / CHALLENGE
What specific goals or objectives did you hire Twirling Umbrellas to accomplish?
Web site redesign
Adopt new content management system
SOLUTION
How did you find Twirling Umbrellas?
Online Search
Referral
Why did you select Twirling Umbrellas over others?
Close to my geographic location
Good value for cost
Company values aligned
How many teammates from Twirling Umbrellas were assigned to this project?
2-5 Employees
Describe the scope of work in detail. Please include a summary of key deliverables.
Redesign of current web site to be more modern, user-friendly, and overall more effective.
Convert existing web content from Joomla system to Wordpress.
Integrate with existing back-end member database system.
RESULTS & FEEDBACK
What were the measurable outcomes from the project that demonstrate progress or success?
New site accomplished the goal of providing a more user-friendly experience and user interface design.
Navigation of site improved.
Integration with existing member and course database system improved.
Describe their project management. Did they deliver items on time? How did they respond to your needs?
Single point of contact ensured effective project management. Access to other team members, if required, ensured that any issues were addressed. Consistent communication on progress and tasks, and on-time delivery.
What was your primary form of communication with Twirling Umbrellas?
Virtual Meeting
Email or Messaging App
What did you find most impressive or unique about this company?
We were pleased with their communication and quality of work. They also took the time to understand the project and needs.
Are there any areas for improvement or something Twirling Umbrellas could have done differently?
Post launch training / orientation could have been more thorough with regard to new systems (online shop for example).
RATINGS
4.5
"Happy we went with Twirling Umbrellas!"
Quality
5.0
Service & Deliverables
"We're really happy with the overall final product!"
Schedule
4.5
On time / deadlines
Cost
4.0
Value / within estimates
"Competitive pricing compared to other providers."
Willing to Refer
5.0
NPS
Clutch verification provides an additional layer of data to help you make the right purchasing decision of business services.
If you’re not seeing exactly what you need here, send this company a custom message.
You can talk about your project needs, price, and timeline to get started on your project.
