Eggs Media

Can you share any information that demonstrates the impact that this project has had on your business?

Analytically, we are getting significantly more site visits and website contacts. We are now consistently on the front page of search engines and we do not have dead pages indexed as we had previously. We have received many compliments on our site from an industry that generally lags behind in the online world (I hate to say it, but many of our competitors need an update even more than we did). We even have some updates in the pipeline to further improve efficiency and analytics.

How was project management arranged and how effective was it?

Most communication was done through email, with a few calls for some of the more complicated sections. Deadlines were almost always met. Most of the misses were a result of changing targets or specifications on our side—most of the time, they still managed to get it done anyway.

Having one point of contact, who was clearly knowledgeable himself, was very helpful in keeping confusion minimal and keeping me (very NOT knowledgeable) updated on what was going on and why. I even started to learn some things by the end. 

What did you find most impressive about this company?

Right from our first meeting, they showed how knowledgeable and keen they were. As soon as we started looking at the existing site, they started coming up with ideas and pointing out potential issues. All the questions I had were easily answered - technical, artistic, logistical. I appreciated that technical areas were explained in terms that I could understand, which help me feel more in control and avoid any surprises coming up from misunderstandings.

They have even continued to support some small additions to the site outside of scope which has been lifesaving. They are a long term partner—not just a one-off developer.

Are there any areas for improvement?

Any suggestions for improvement would be nitpicking. Maybe a more formal plan (timelines, responsibilities, technical specs) would be helpful, especially if the website is bigger—however it did not create any issues for us. My only other advice would be communication timing.

During some crucial stages, responses could be a little slow. However, I usually found out they had dove into the issue right away and weren't wasting time responding until it was fixed—it may not work for everyone, but once I figured it out, it was fine.

Can you share any information that demonstrates the impact that this project has had on your business?

This project had an immense impact on the future of our company as it dealt with the main avenue to our online reputation.

How was project management arranged and how effective was it?

Prior to the beginning of the project, and before any payments were made, Eggs Media formulated a business proposal that outlined all of the future steps that were to be taken along with the cost of each phase of development. Asana was used to keep us up to date on which phase of development was being working on and Google Docs were used as an easy method of project related dialogue.

What did you find most impressive about this company?

What we found most impressive about Eggs Media was their ability and willingness to adapt to changing circumstances, our project was altered numerous times to match our evolving business plan. These alterations were embraced and carried out with high quality and detail.

Are there any areas for improvement?

There is very little for this company to improve and if you are looking for someone to manufacture flaws in this company for the sake of this section, you are asking the wrong person.