Eggs Media

Introduce your business and what you do there.

I’m a PhD student at a university.

What challenge were you trying to address with Eggs Media?

We had a very old website and wanted a new one for the university lab.

What was the scope of their involvement?

Eggs Media built our lab website. We wanted the website to leave an impression of what we’re doing, and to introduce ourselves to others. They also designed our logo, and they’re going to help us with maintenance and updates as well. 

What is the team composition?

I only talked with Baldo (Creative Lead).

How did you come to work with Eggs Media?

We did an online search and looked at different reviews and ratings. We also compared the prices, expertise, and professionalism.

How much have you invested with them?

The total cost was $5,500.

What is the status of this engagement?

We worked together from May-July 2020.

What evidence can you share that demonstrates the impact of the engagement?

The website is running well. They’re going to help us with maintenance and updates as well. We’re satisfied with the website. If we ask them for changes, we get positive feedback. 

We had a hard time designing a logo because that’s very important and everyone had their different preferences. We had a lot of communication back and forth with Eggs Media in terms of the logo but in the end we’re all very satisfied. I really like their communication.

How did Eggs Media perform from a project management standpoint?

Things became more difficult with COVID-19 and we couldn’t meet each other face-to-face. We communicate mostly by email. Anytime I had a question, they responded quickly. They’re really easy to communicate with. 

At the end of this project, we had some questions from our IT department that I had no idea about and I just forwarded it to Eggs Media and they communicated directly to our IT department. I really appreciated that.

What did you find most impressive about them?

Eggs Media is professional. They achieved what we wanted. When we give feedback, they further improve the website and I really like that.

Are there any areas they could improve?

It would be better if we could meet face-to-face but I know it’s not possible due to COVID-19. We’re really satisfied with their work.

Do you have any advice for potential customers?

I recommend hiring them for website design especially if they want to have a very new website.

Introduce your business and what you do there.

I’m the founder & CEO of BlumSafe, a designer and online retail website of wall safes for watch collectors.

What challenge were you trying to address with Eggs Media?

We had designed a website through a friend of a friend. It was an attractive website, but it wasn’t built for scalability and it broke a lot. It was also lacking modern digital marketing features. 

We first went to them to maintain our faulty website, but as we gained confidence in them, we had them take the lead on building version two of our website. Our goal was to have the website function first-rate while maintaining our culture and our voice.

What was the scope of their involvement?

Eggs Media rebuilt our website in WordPress. They also did some digital marketing and integration with Google Ads tools, and they worked on our email capabilities and referral functionality. The team incorporated video onto the website as well and did some graphic work.

What is the team composition?

We worked with about three teammates.

How did you come to work with Eggs Media?

I had another website and the people I was working with on that recommended Baldo (Creative Lead). I immediately called one or two of Eggs Media's references and they sounded good. They were fairly priced and were also in North America, which was important.

How much have you invested with them?

We spent about $7,000.

What is the status of this engagement?

We worked with them from March–June 2020.

What evidence can you share that demonstrates the impact of the engagement? 

After we put the website up, our customers and followers commented on how great it looked and said that it looked like we upped our game and were successful, which was good. People noticed a profound difference.

Additionally, our page views, time spent on the website, and sales are way up. It’s hard to separate the impact of the pandemic on e-commerce versus the impact of the changes we made, but we strongly believe that the website is better looking, easier to use, and more informative.

How did Eggs Media perform from a project management standpoint?

Baldo was our project manager, and the team was mostly on schedule in spite of the pandemic. They communicated honestly, and we used email and tickets. 

What did you find most impressive about them?

Their responsiveness was excellent. 

Are there any areas they could improve?

I wish I had known more about what to expect in terms of iterations and the timing of completion right from the start. They could’ve sat me down before we started and outlined everything. 

Once we got into it, I understood the process better, but I went into it blind, which was my fault as much as anyone else’s. It was a minor area of improvement, and I was happy with the results and the process.

Do you have any advice for potential customers?

Look around and have an idea of what you think you like style- and features-wise so that you can guide them. That’s how Eggs Media will do the best job.

Introduce your business and what you do there.

I’m a dentist and the owner of a dental clinic in Toronto, Ontario.

What challenge were you trying to address with Eggs Media?

I purchased the business and inherited its beta-looking website. The site was a simple page where a user clicked a couple of buttons and saw pictures of the clinic that weren’t very nice. I hired Eggs Media to make an aesthetically and functionally better website.

What was the scope of their involvement?

Eggs Media first designed a logo for us. Their team made a brand catalog, which started the website redesign overall.

We gave them a reference website as an example of how we wanted our website to look and function. From there, they redeveloped the website.

The new website has a dialogue box where clients can leave messages. We get a lot of patient emails through the site. They also created buttons that say book now so that patients are directed to get in touch with us.

What is the team composition?

We worked primarily with Baldo (Creative Lead).

How did you come to work with Eggs Media?

We contacted agencies based on Google searches. We looked at reviews and company websites to see what looked good. We spoke to a few companies and, frankly, Eggs Media made us the most comfortable and their prices fit us.

How much have you invested with them?

The project cost $5,500.

What is the status of this engagement?

We started the project in January 2018, and it wrapped up in April 2018.

What evidence can you share that demonstrates the impact of the engagement? 

The website flows more naturally and the dialogue box allowed us to get more patients. The website looks good, which gives us credibility. New patients search online and see our aesthetically pleasing website. That makes them more comfortable calling us. Also, we got a better applicant pool for support staff. The website looked more professional, so it brought in a more professional applicant pool.

How did Eggs Media perform from a project management standpoint?

Baldo went above and beyond the call of duty. We could email him at any time. If he didn’t get back to us within a few hours, he responded first thing the next morning. He was responsive to us and our requests.  The project was managed perfectly, so we didn’t have any issues.

What did you find most impressive about them?

Their responsiveness stands out. It was great to have someone available nearly at our beck and call. Our relationship didn’t end once we paid them. Every time I have a question about the website, Eggs Media’s there. For example, I needed to put a banner on the website about the status of the clinic during the pandemic. Baldo took care of it. He’s always followed up and stuck with us.

Are there any areas they could improve?

I can’t think of anything specific. I was pleased with all of their work.

Do you have any advice for potential customers?

Communication’s huge. Eggs Media is open about all aspects of the project. As long as you’re keeping an open forum with them, you’ll get exactly above and beyond what you wanted.

Introduce your business and what you do there.

I’m the founder of a sparkling water startup. We manufacture and distribute our own brand of sparkling water.

What challenge were you trying to address with Eggs Media?

We hired them to design and develop a custom website.

What was the scope of their involvement? 

Initially, we went back and forth on the site design, discussing the structure and pricing. It was important for us to pay attention to the overall UX, so we wanted to incorporate a lot of custom frontend elements. 

Unlike static sites that can feel disconnected, we thought that clickable animations would make for a better browsing experience. So, we focused on the layout and made sure that there were animations that would appear as you scrolled down the page

What is the team composition? 

I mostly spoke with the project manager. There was also an email chain where I could submit change requests to the developers.

How did you come to work with Eggs Media?

We were looking for developers on Clutch who could handle a custom project. After talking to a few freelancers, I realized that it made more sense to go to a full agency like Eggs Media because they could do anything I asked.

How much have you invested with them?

We spent about $8,000, which was a reasonable price for custom work. 

What is the status of this engagement?

The project lasted from February–May 2019.

What evidence can you share that demonstrates the impact of the engagement?

Even though we’re not heavily focused on our online channels, the website has been a great asset to our brand. It legitimizes us and fits in nicely with our social media. So far, the website has earned positive feedback with over 50,000 views.

How did Eggs Media perform from a project management standpoint?

We typically communicated over email, but if there was ever any confusion, our project manager was quick to get me on a call. I’m the kind of client that likes to ask questions to understand exactly what the plan is, and he was accommodating to that.

With the developers, I didn’t communicate with them directly. Instead, we had an ongoing email chain of all the changes I wanted. I bogged them down with a bit of a backlog at first, but, once they got into the flow of things, they understood how to best organize themselves and picked up speed.

What did you find most impressive about them?

They were able to negotiate on the price, which made it possible for me to do business with them. I received quotes from two other vendors that were far outside of my budget. 

Rather than quoting around that price range, Eggs Media was willing to work with us because they were excited about our project. They went above and beyond and continued to make sure things went smoothly after the project ended. 

Competitive prices and strong technical skills — what more could you ask for?

Are there any areas they could improve?

No, nothing stands out. They’re a good benchmark for how well a project can go.

Do you have any advice for potential customers?

Have a set price in mind and be fully transparent about your budget going in. They’re great at explaining why they’ve quoted something a certain way. 

As I added more customizations and increased my spend, they would help me prioritize which items I could afford by swapping out wild items for more moderate ones. That way, I got the most value for my dollar.

Introduce your business and what you do there.

I’m the chief sales officer at Viewmax Canada, a doors and windows manufacturer.

What challenge were you trying to address with Eggs Media?

We needed help with web design and development.

What was the scope of their involvement?

Eggs Media gave us ideas on how to approach and materialize our business in a virtual world. We wanted to look at it as a consumer because it was difficult for us to do that. We wanted a B2B approach to the market. They gave us several good proposals, and we chose which was most appropriate for us. They designed and developed our website accordingly. They came up with the scope of the explanation and the technical data we needed to provide. 

What is the team composition?

We had two main points of contact. We didn’t want to work with too many people.

How did you come to work with Eggs Media?

I asked friends for referrals and also did an internet search and found more than 10 companies. I used the Clutch platform as well. I had conversations with each company. When I asked about the scope of services they could provide, looked at their portfolio, and saw how quickly they could jump into the business, we chose Eggs Media.

How much have you invested with them?

We spent $6,000 CAD (approximately $4,300 USD).

What is the status of this engagement?

We worked together from November 2019–February 2020.

What evidence can you share that demonstrates the impact of the engagement?

We had to have everything done by February 12th because there was an international trade show in Vancouver in March, and everything had to be in time for the tradeshow. They delivered by February 2 or 3.

Thanks to their work, we were able to provide customers with basic information from the website. A lot of companies that contacted me directly over the phone and told me they found me through our website. It was very easy to find us through our keywords. We’ve gotten at least two direct orders from first time customers through the website. We’re happy with the results, especially given that the coronavirus has made online sales essential.

How did Eggs Media perform from a project management standpoint?

It was very easy working with Eggs Media. I had no problems. The task delegation was very simple. It helped us a lot that they were really precise with what they wanted. 

We communicated mainly through email, but we also established an online platform so everything was reachable and everybody was able to see all the data and details. We didn’t misunderstand each other.

What did you find most impressive about them?

The communication was excellent. I give them five stars.

Are there any areas they could improve?

There’s nothing I would have them improve. There were no misunderstandings, and they delivered what we wanted.

Do you have any advice for potential customers?

Let them do their things. They’re capable. It was very important that they led us in the process and not to just to fulfill our requests. They helped us through the whole process of realizing this project.

Please describe your company and your position there.

Equilease is an equipment lease financing company. We provide a wide variety of equipment leases to businesses across Canada ranging from $2,000 to upwards of $500,000. I am the Marketing Director here at Equilease. This year we are trying to step up our marketing activities, starting with the website.

For what projects/services did your company hire Eggs Media?

We are putting a focus on overhauling our marketing activities and content. The first major step along those lines was to give our outdated website a much-needed refresh. Our original plan was to simply update graphics and text but it quickly became apparent that a ground-up rebuild would be more effective.

What were your goals for this project?

The main priority was a website with a more modern look and feel. We wanted to cut back on unnecessary content and streamline the navigation. We need a place for customers to contact us and to have those inquiries pushed to reps directly. We also needed a direct connection to our CRM so reps could generate leads and opportunities in the system. Finally, we needed to maintain legacy rate calculators that many of our vendors had integrated on their site.

How did you select this vendor?

After getting references and searching online we contacted about five potential vendors, including the one who designed our previous site. After calls or visits with each, Eggs Media was the one that best understood the scope of what we needed. They understood our desire for a small, simple and modern site.

What also really impressed us was their ability to dive into our current site during the first meeting, point out issues and generate solutions right away. Instead of meeting with a salesman, we met with a developer who would be with us the whole way.

Describe the project and the services they provided in detail.

Given some of our very specific needs and tie-ins to our CRM, we worked very closely with Eggs Media during development. Equilease provided all the text content and worked with Eggs Media to come up with a layout that worked both technically and logically. We gave Eggs Media total freedom to develop the look and feel that tied in with our logo and colors. Very little guidance was needed here.

What was the team composition?

On the Equilease side, I was the main point of contact and handled most of the content and technical details. Our IT was also involved in getting the CRM connected and the legacy calculators coded. On the Eggs Media side, we had one consistent project manger. He was there from the first meeting to final delivery (and ongoing as we make further updates).

Beyond him, I am not sure how the team was composed. We met a few of the developers during the first meeting but never beyond that. I think it is a positive sign that there was never a major issue that required a larger team meeting.

Can you share any information that demonstrates the impact that this project has had on your business?

Analytically, we are getting significantly more site visits and website contacts. We are now consistently on the front page of search engines and we do not have dead pages indexed as we had previously. We have received many compliments on our site from an industry that generally lags behind in the online world (I hate to say it, but many of our competitors need an update even more than we did). We even have some updates in the pipeline to further improve efficiency and analytics.

How was project management arranged and how effective was it?

Most communication was done through email, with a few calls for some of the more complicated sections. Deadlines were almost always met. Most of the misses were a result of changing targets or specifications on our side—most of the time, they still managed to get it done anyway.

Having one point of contact, who was clearly knowledgeable himself, was very helpful in keeping confusion minimal and keeping me (very NOT knowledgeable) updated on what was going on and why. I even started to learn some things by the end. 

What did you find most impressive about this company?

Right from our first meeting, they showed how knowledgeable and keen they were. As soon as we started looking at the existing site, they started coming up with ideas and pointing out potential issues. All the questions I had were easily answered - technical, artistic, logistical. I appreciated that technical areas were explained in terms that I could understand, which help me feel more in control and avoid any surprises coming up from misunderstandings.

They have even continued to support some small additions to the site outside of scope which has been lifesaving. They are a long term partner—not just a one-off developer.

Are there any areas for improvement?

Any suggestions for improvement would be nitpicking. Maybe a more formal plan (timelines, responsibilities, technical specs) would be helpful, especially if the website is bigger—however it did not create any issues for us. My only other advice would be communication timing.

During some crucial stages, responses could be a little slow. However, I usually found out they had dove into the issue right away and weren't wasting time responding until it was fixed—it may not work for everyone, but once I figured it out, it was fine.

Introduce your business and what you do there.

I’m the CEO of Creative Choices or the 21st Century Inc., a Toronto based coaching and training company that deals with the legal profession exclusively. 

What challenge were you trying to address with Eggs Media?

I hired them to rebuild two of my websites. For the first site, it was on an old platform and it was just dated. It felt a little bit tired and I wasn’t excited about it any longer. I needed something that was fresh that would match where I am now in my business.

I also sell e-books, so I wanted to have an integrated e-commerce aspect. Previously, I was selling them off of a third-party vendor site, and I wanted control of the whole process.

I didn’t have an initial plan for the second website.

What was the scope of their involvement?

They completely revamped both sites. For the first website, they took the time to ask what my interests were in terms of other websites, what I wanted to accomplish with it, and what stylistic aspects I wanted to include. They were pretty thorough in having me fill out forms and questionnaires beforehand. 

They took all the information and provided me with a first cut. They added a Calendly integration to book initial consultations on my calendar, as well as an e-commerce component.

I really liked the way they put together a vision of everything in a way that I wouldn’t have been able to on my own; I’m a creative person, but not in regards to IT. For example, on my home page, they had different place holders for everything I would need. I don’t know if it was intentional on their part, but being a creative person, it allowed me to look at the template and see it as a canvas where I could apply a personal touch. There was definitely enough room for me to leave my creative imprint.

What is the team composition?

I only worked with Baldo (Manager Web Design/Development, Eggs Media). I was a little suspicious of that in the beginning because I didn’t know if I would like working with one person. My sense at the beginning is that I wanted to know the team. With time, I appreciated only going through one person because it just simplified things.

How did you come to work with Eggs Media?

I found Eggs Media on Clutch.co while performing some research. I had interviewed quite a few vendors, and I just really liked Baldo’s approach. He was quick to get back to me, while some of the other website development companies never even got back to me.

The information he asked for during our discovery meeting made me feel comfortable and confident that he and his team knew what they were doing. Their price point was also mid-range, in comparison to other companies, which worked out well for me.

How much have you invested with them?

For both websites, I spent over $10,000.

What is the status of this engagement?

We began working together in July 2018, and our engagement lasted until May 2019.

The work for the first website spanned July 2018–January 2019, while the work for the second website spanned January –May 2019.

What evidence can you share that demonstrates the impact of the engagement? 

For the first website, we received so many visitors that we had to change the hosting company to accommodate the increased traffic, which I wasn’t expecting. I’ve also had increased business calls, because of the calendar scheduling function they added with Calendly.

How did Eggs Media perform from a project management standpoint?

Baldo did a fantastic job. He was very efficient and got back to me very quickly. I never needed to speak with anyone else because he made me feel like all of my need and concerns were taken care of.  

What did you find most impressive about them?

I’m a particular person and when I have a vision, I can be quite stubborn about it; I appreciated that I was never made to feel like something was an issue or a challenge, or that somebody was rolling their eyes at me, especially since I don’t have an IT background. Oftentimes, I’d ask basic questions several times, and I was never put down or made to feel like an idiot. Whenever I had ideas to bring the project to the next level, they were always met with encouragement. The whole process was collaborative and very respectful.

Are there any areas they could improve?

Since Baldo was the only project manager, whenever he was busy there would be a lag in his response. This wasn’t the rule, but the exception. Maybe if there were other people monitoring his email, confirming that they’ve received it and will respond to it shortly, it would help during those lags. That’s my only critique.

Please describe your company and your position there.

I am the Founder and CEO of Venture Dawn Inc., a venture capital intermediary that aims to foster relationships and business agreements between prospective venture capital investors (Firms and Angel Investors) and startup companies with strong traction and proof of product market fit.

For what projects/services did your company hire Eggs Media?

Being a new company ourselves, we needed to find a reliable company to head the development of our website. This was extremely important to us due to the nature of our business plan, we offer both in person and online services which is why we needed the online portion of our company to be up to par with our expectations. We worked with Eggs Media to develop a custom software that was built into our site for our clients to use.

What were your goals for this project?

Our goals for this project were to develop and release a product that was up to our standards as a company, we work with a clientele that pays close attention to detail for a living which is why it was imperative for us to release a website that met the standards of the industry we work with.

How did you select this vendor?

We spent an extensive amount of time interviewing prospective development companies in hopes of finding the perfect fit for us. We has both online and in person meetings to discuss a plan and future steps in an effort to lay out an outline that would lead us to detailed and efficient success. More than 5 companies were being considered at the time but Eggs Media impressed us the most in their in person meeting.

Describe the project and the services they provided in detail.

They conducted the majority of the designing and all of the development of our custom software and our website. We allowed Eggs Media to take creative liberties on the project and we did not regret it. The final product came out better than expected. Throughout the duration of our time working with them, a multitude of aspects changed about the project and plan, Eggs Media adapted to all of our requests and delivered a product that was exactly what we asked for.

What was the team composition?

We personally met with 3 members of the team who then delegated the work to other members of their company. I do not have an exact number of how many individuals worked on the project but I have reason to believe it was between 5-10 people due to the different aspects that were required for our project.

Can you share any information that demonstrates the impact that this project has had on your business?

This project had an immense impact on the future of our company as it dealt with the main avenue to our online reputation.

How was project management arranged and how effective was it?

Prior to the beginning of the project, and before any payments were made, Eggs Media formulated a business proposal that outlined all of the future steps that were to be taken along with the cost of each phase of development. Asana was used to keep us up to date on which phase of development was being working on and Google Docs were used as an easy method of project related dialogue.

What did you find most impressive about this company?

What we found most impressive about Eggs Media was their ability and willingness to adapt to changing circumstances, our project was altered numerous times to match our evolving business plan. These alterations were embraced and carried out with high quality and detail.

Are there any areas for improvement?

There is very little for this company to improve and if you are looking for someone to manufacture flaws in this company for the sake of this section, you are asking the wrong person.

Please describe your company and your position there.

I’m the owner of FlashCoin, a bitcoin price betting service.

For what projects/services did your company hire Eggs Media?

I hired Eggs Media to build my website from scratch.

What were your goals for this project?

I wanted to create a website where anyone can place a simple bet in digital currency, without any complications.

How did you select this vendor?

It took hard research and many emails to find an agency who could understand my vision of creating a simple betting website.

Describe the project and the services they provided in detail.

Eggs Media was responsible for designing and building my website from scratch. They also used third-party API for the chart that automatically distributes the profit to players.

What was the team composition?

I worked with a design team, a research team for applying the blockchain technology, and a content writing team.

Can you share any information that demonstrates the impact that this project has had on your business?

Eggs Media met all deadlines—from the graphic design to applying the API—in order to make the website go live.

How was project management arranged and how effective was it?

Communication was very open. Eggs Media gave me weekly updates, and even provided a few ideas for the website.

What did you find most impressive about this company?

I was really impressed that Eggs Media met the deadline, even though it was the first time they’d worked on a project around blockchain technology.

Are there any areas for improvement?

No, not for them. For us, we will work in adding more digital currencies other than bitcoin.

Introduce your business and what you do there.

I’m the owner and editor of Marigold Press, a new children’s book publishing company in Canada.

What challenge were you trying to address with Eggs Media?

We engaged Eggs Media to design and develop our company website.

What was the scope of their involvement?

Eggs Media first collected details about the company, our goals, and our business requisites. They asked me about the size of the organization and where I saw it going in the future. We narrowed my side’s needs and figured out how their services could best meet our requirements. Their team looked at how best to accomplish the project within our budget and offered us a competitive price.

Eggs Media then designed and developed the site on WordPress. We took a frontloading approach in laying out and building the site’s content. They also integrated SEO and a sophisticated international shipping system that offers different pricing for US and European markets.

What is the team composition?

I worked directly with Baldo (Web and Graphic Designer, Eggs Media) who led a team of four behind the scenes. I occasionally emailed some of those team members to address site issues and coordinate the initial blogs and copy, but Baldo was my main point-of-contact by phone.

How did you come to work with Eggs Media?

I attempted to build a WordPress site myself, but I quickly found that I lacked the technical expertise to do so. I wanted a traditional vendor who was local, had a professional attitude, and could accommodate cross-border shipping to American readers. I reached out to 6–7 places for quotes. Eggs Media—which is based in Toronto—responded quickly. We had a frank and valuable conversation about my needs and my vision with this project. As a small business themselves, they understood my journey very well. They also broke down technical terms into more straightforward language without condescension.

How much have you invested with them?

We spent $5,000–$8,000. We paid via installments at my request.

What is the status of this engagement?

We worked with Eggs Media between April–July 2018.

What evidence can you share that demonstrates the impact of the engagement?

Our site went live in August. We lack analytics at the moment, but we have received excellent feedback on its professional and ability to load quickly. Eggs Media now checks in on the site regularly and fixes problems as they arise. At one point, I noticed that the site wasn’t showing up on Google; the team solved the issue within 24 hours. At another time, a client alerted me that a page was loading slowly; Eggs Media responded to the situation within three minutes.

How did Eggs Media perform from a project management standpoint?

I found it extremely helpful to have a single point of contact. Baldo served as a hands-on project lead who was accessible and explained processes to me in layperson terms. The team delivered products on time, and the project ran smoothly from start to finish. Any delays came from our side.

What did you find most impressive about them?

The team was highly accessible and approachable. They answered every question no matter how minor. I felt at ease to ask about processes that I didn’t understand. They are one of the most responsive agencies I’ve worked with. I also appreciated their cost-effective rates and willingness to negotiate prices without sacrificing quality.

Are there any areas they could improve?

I worry that their team members might experience burnout from answering all client communication so quickly. While I also admired how they responded to my every inquiry with urgency, I’d appreciate a non-urgent line to drop messages.

Do you have any advice for future clients of theirs?

Start with a phone call to get to know their team and let them get to know your project. The people I’ve referred to Eggs Media were surprised at how quickly their team grasped their needs. Once work begins, set up a communication schedule, as you would with any other agency. Lastly, be upfront about what you don’t know about technology.