This review was updated by Bryce Wendelaar (Former Web Developer, Muse) on September 8, 2020. New content is below:
BACKGROUND
Introduce your business and what you do there.
It’s a consumer electronics company that builds brain devices that helps people meditate.
OPPORTUNITY / CHALLENGE
What challenge were you trying to address with Harley Oliver?
We’ve faced a lot of the same sort of challenges as new products come up.
SOLUTION
What was the scope of their involvement?
It’s evolved. I’ve worked on several big photoshoots with them. The most recent one was for a product launch. With the new product, we needed to make a few changes. It was an amazing experience. They were very well organized and paid attention to detail. I felt like we got a good value cost-wise. They had an eye for picking locations and props. They also did a good job bringing in talent, in this case, models.
What is the team composition?
I worked with Ben (Founder, Harley Oliver) and a few others.
How did you come to work with Harley Oliver?
We reached out to them after finding them through Instagram. After chatting with them, we decided to go with them. For me, taking time to meet with them, talking to the team, seeing what they worked on in the past, and hearing their ideas is what really sold me. We looked at a few other agencies, but Harley Oliver’s the quality of their work and their value made it a no-brainer.
How much have you invested with them?
We were billed about $60,000 CAD (approximately $45,000 USD).
What is the status of this engagement?
This project lasted from July–September 2019.
RESULTS & FEEDBACK
What evidence can you share that demonstrates the impact of the engagement?
We got a lot of good feedback from the rest of the team. The photoshoot was very successful.
They have really good connections with photographers and videographers. The output was amazing. We continue to use the photography and videos over and over again. We were able to build a huge bank of assets, which has been really helpful for social media. Those turned out to be some of our best-performing social media ads. Overall, our customers were very impressed by the look and feel involved in the launch of the new product.
How did Harley Oliver perform from a project management standpoint?
We had very regular calls with Ben and the team. Their whole team has been to our office several times, and we’ve been to their office as well. They’re very organized; they checked in regularly and followed up with us often. They also delivered on time.
What did you find most impressive about them?
Their attention to detail. It’s so easy to hire photographers, but we wouldn’t have received the same quality as we did with Harley Oliver. The results were so good; we had the right people there, props were perfect, locations were unbelievable. They did a good job making sure that things were professional and on par with other big tech companies.
Are there any areas they could improve?
No, I was very happy overall. Nothing needs improvement.
Do you have any advice for potential customers?
I do not have any specific advice. They’re easy to work with, so I’d just encourage you to give them a shot.
Harley Oliver produced impressive deliverables that not only increased campaign engagement but also improved fundraising results. The team provided and executed innovative ideas that satisfied diverse audiences. Their streamlined processes and clear communication ensured a successful partnership.