Atoll Digital

BACKGROUND

Please describe your company and position.

I am the Digital Marketing Manager of a manufacturing company 

Describe what your company does in a single sentence.

Our company has a Canada-wide network of 137 dealerships, locally owned by people who are connected to their customers and invested in their communities. Because they live where you live, our dealers know how you work and have a deep understanding of the equipment and services you need to get the job done right. And because our company is the only global tractor manufacturer with a national head office in Canada, we operate independently and make business decisions with our customers in mind.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Atoll Digital to accomplish?

Develop a French-focused website program for our Quebec Dealers

SOLUTION

How did you find Atoll Digital?

• Online Search
• Referral
• Clutch Site

Why did you select Atoll Digital over others?

• High ratings
• Close to my geographic location
• Great culture fit
• Good value for cost
• Referred to me

How many teammates from Atoll Digital were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

David and Atoll Digital were wonderful to work with, created an incredible website design, experience and overall solution for our Quebec customers with great feedback from the dealers who have partnered with Atoll.  

David was flexible and professional in his approach to ensure that both us and our dealers had a solution that fit all of our business challenges with continuous support and communciation throughout the process.  

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

All dealers in Quebec were impressed by the new program and all dealers are planning on migrating from their current solution to Atoll

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Yes they delivered all tasks on time and were very responsive via slack or email and setup meetings to ensure we are aligned. 

What was your primary form of communication with Atoll Digital?

• In-Person Meeting
• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

The most impressive part was the meticulous attention; the designs were very professional. I was not charged more for extra work. You could tell Atoll wanted to provide a solution that we were all happy with—even if it took a bit more time.

Are there any areas for improvement or something Atoll Digital could have done differently?

Not at this time

BACKGROUND

Please describe your company and position.

I am the Owner of Eve Laser

Describe what your company does in a single sentence.

Médico esthétiques

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Atoll Digital to accomplish?

• We hired Atoll Digital to create a new website for our beauty spa salon. This was to improve our online presence and generate more engagement.

SOLUTION

How did you find Atoll Digital?

• Referral

Why did you select Atoll Digital over others?

• Other
• Impressive portfolio and first good consultation that showed expertise

How many teammates from Atoll Digital were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

We had an in-depth discussion about our brand, vision, and goals, which helped the agency understand our unique needs and preferences.Atoll Digital delivered a user-friendly and customized wordpress solution as well as some marketing guidance along the way.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Our journey with Atoll Digital was enjoyable. The project unfolded in several well-structured stages, making the entire process efficient and collaborative.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Atoll Digital uses instant communication tools and invited us in private slack channels which made the collaboration very easy.

What was your primary form of communication with Atoll Digital?

• Email or Messaging App

What did you find most impressive or unique about this company?

The project progressed at an efficient pace while delivering impressive results.Their attention to detail, and technical expertise were evident throughout the project. They integrated modern design elements that perfectly showcased our company services, and brand personality.

Are there any areas for improvement or something Atoll Digital could have done differently?

Everything they did exceeded our expectations. We were very happy with the result!

BACKGROUND

Please describe your company and position.

I am the CEO of Brilliant Lighting Solutions

Describe what your company does in a single sentence.

Lighting specialists, consultants and distributers

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Atoll Digital to accomplish?

• Get a slow and laggy website up to speed
• Repair many bugs left by the original developers
• Improve the ranking on Google search

SOLUTION

How did you find Atoll Digital?

Referral

Why did you select Atoll Digital over others?

Company values aligned

How many teammates from Atoll Digital were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

We initially discussed the different improvements to be considered on the current website. Atoll Digital fixed all the main issues on the website and improved its speed performance and speed. They also designed and developed custom interfaces for the blog and optimized the design of other website areas.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The website load speed before and after was quite perceptible. The website loaded within the acceptable limit set by Google standards. The website ranking increased by as much as 50 in some key search phrases.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

They were very responsive. If anything, we were the ones causing delays.

What was your primary form of communication with Atoll Digital?

Virtual Meeting

What did you find most impressive or unique about this company?

David (CEO) was quite knowledgeable about the domain. He also understands sales at large, not only the web portion of it. He also did not promise something he could not deliver and was straightforward about his approach before starting any activity.

Are there any areas for improvement or something Atoll Digital could have done differently?

I wish the other developers were like Atoll.

BACKGROUND

Please describe your company and position.

I am the Studio Manager of Feast Interactive

Describe what your company does in a single sentence.

We're an advertising agency focusing on marketing and advertising campaigns with services starting from strategic planning backed by research to managing the creative execution and production process; then help you go to market, track performance, and even extend your campaign!

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Atoll Digital to accomplish?

• Use newly approved Feast branding to redesign our website

SOLUTION

How did you find Atoll Digital?

Online Search

Why did you select Atoll Digital over others?

• Pricing fit our budget
• Good Case Studies

How many teammates from Atoll Digital were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

• Website Design and Development 
• Website Hosting

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

We enjoyed our discovery meeting as David could speak to our project needs and demonstrate how their services could deliver our new website. I appreciated his share of expertise during the design stage as he was always on top to advise if a certain direction was recommended against and would provide solutions for consideration.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Atoll Digital accommodated our timelines as our team had several internal setbacks that added to the length of the project. They were quick to respond and identified each step of the process. Something I wish included from the start was a workback schedule to note project timelines of when to anticipate items.

What was your primary form of communication with Atoll Digital?

• Virtual Meeting
• Email or Messaging App

Are there any areas for improvement or something Atoll Digital could have done differently?

A workback schedule outlining when they needed stuff from us, when they would deliver stuff, and when we needed to lock in approvals just to help with overall timelines. Sometimes there were misalignments on what we were receiving as material to review. We managed to work our way through it. This is also due to our team not having clear expectations.

BACKGROUND

Please describe your company and your position there.

We're an integrated independent communication agency based in France, where I work as a Communication Manager.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Atoll Digital?

We asked Atoll Digital to create our website, to ensure the maintenance of our site as well as all projects requiring web development.

SOLUTION

How did you select this vendor and what were the deciding factors?

The agency was chosen based on its portfolio, which demonstrated a strong mastery in web design and web development. Atoll Digital immediately understood our agency's needs and challenges. With those two elements combined we were confident in their ability to deliver a great website.

Describe the project in detail and walk through the stages of the project.

Atoll created the design of the site with its new typography, produced the prototyping with the animations for an overview of the sections of the site and its interactions. They developed a WordPress back office for intuitive content management and helped filling in the case studies on the site.

How many resources from the vendor's team worked with you, and what were their positions?

• 1 Customer Communication Manager
• 1 Project Manager
• 1 Web designer
• 2 Web developers

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

We had a very good feedback from our visitors, our site generates more traffic since we redesigned it with Atoll Digital.

How effective was the workflow between your team and theirs?

Despite the distance and time difference, Atoll Digital's teams are very responsive, we work through Slack to facilitate the sharing of information and monitor the progress of projects.

What did you find most impressive or unique about this company?

The reactivity of the teams to answer us and to find quick solutions.

Are there any areas for improvement or something they could have done differently?

None

BACKGROUND

Please describe your company and your position there.

I own and operate a website that send proformas daily to investors looking for fully rented and cash flow positive income properties across Canada.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Atoll Digital, and what were your goals?

There were too many bugs and I needed a fresh pair of eyes.

SOLUTION

How did you select this vendor and what were the deciding factors?

They did something no one else offered to do. They gave me autonomy but designing something I can custom to certain extent. They had clear and outlined objectives that set realistic expectations.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

The website had to be overhauled. They did everything from graphic design, to rebrand, to coding, to copyrighting.

How many people from the vendor's team worked with you, and what were their positions?

I was dealing with on project manager most of the time. A developer was involved time to time but all correspondence where with the project manager.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

We haven't relaunched since the new look but I am already confident of their work. They made sure the version they promised had no bugs or mistakes. They delivered exactly that.

Describe their project management style, including communication tools and timeliness.

The project manager was very clear and organized. At the start he outlines the goals and macro direction of the job at hand. Weekly updates were sent in a timely fashion to keep track of how things are going.

What did you find most impressive or unique about this company?

• They outlined their work so it's clear and precise for everyone.
• They stuck to what they said they would deliver.
• They reassured me I will have some autonomy in customizing the site in the future (using WordPress) which is something no one else offered.

Are there any areas for improvement or something they could have done differently?

Honestly, I cannot think of anything major.

BACKGROUND

Please describe your company and position.

I am the Partner of Founders LLP

Describe what your company does in a single sentence.

We are a boutique corporate law firm.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Atoll Digital to accomplish?

• Logo refresh
• Website refresh

SOLUTION

How did you find Atoll Digital?

• Online Search
• Clutch Site

Why did you select Atoll Digital over others?

• High ratings
• Pricing fit our budget
• Good value for cost
• Company values aligned

How many teammates from Atoll Digital were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Atoll created a fresh new logo as well as developed a sleek new website that better reflects our brand identity.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Atoll provided us with a great new brand and website.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Atoll was very responsive throughout the process. Things were delivered on time and communication was excellent.

What was your primary form of communication with Atoll Digital?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

I was mostly impressed by their creativity and ability to come up with a product that was aligned with our vision.

Are there any areas for improvement or something Atoll Digital could have done differently?

No

BACKGROUND

Please describe your company and position.

I am the Owner of the company

Describe what your company does in a single sentence.

Turn-key EV charging solutions

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Atoll Digital to accomplish?

• Create our website

SOLUTION

How did you find Atoll Digital?

Referral

Why did you select Atoll Digital over others?

• Close to my geographic location
• Pricing fit our budget
• Good value for cost
• Referred to me

How many teammates from Atoll Digital were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

We hired Atoll Digital to craft a fresh brand image for our business and build a website to present our company and services

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Pur team was thrilled to see the new logo and we knew right away that we made the right decision going with them. We also aimed to utilize Wordpress, and the user-friendly backend made it easy for us to update changes. They excelled in ensuring the aspect worked exceptionally well

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Communication flowed smoothly, with regular updates on the project's progress. We had tight deadlines and they did a fantastic job given the time we had

What was your primary form of communication with Atoll Digital?

Email or Messaging App

What did you find most impressive or unique about this company?

They were responsive and efficient in communicating ideas or guiding us to ensure the best result

Are there any areas for improvement or something Atoll Digital could have done differently?

Not sure anything could have been done better

BACKGROUND

Please describe your company and your position there.

Online directory of professionals. Director.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Atoll Digital, and what were your goals?

I am very satisfied with the service and the quality of their work. I recommend them without hesitation.

SOLUTION

How did you select this vendor and what were the deciding factors?

I have researched online and watched the work of several agencies. I then had a call to find out about their services and I immediately liked their approach.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

WordPress

How many people from the vendor's team worked with you, and what were their positions?

Only myself.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

The company has largely met my expectations!

Describe their project management style, including communication tools and timeliness.

Email and Slack

What did you find most impressive or unique about this company?

The service they gave was very professional.

Are there any areas for improvement or something they could have done differently?

No