Name: Major Tom
Address: 801 - 317 Adelaide St W, Toronto, Canada, ON, M5V 1P9, CA
Telephone: 416 892 6767
Price range: $150 - $199
Rating: 4.9

Find clarity in chaos.

A brand as great as yours deserves great marketing. Grounded in results, Major Tom helps your ROI and ROAS blast off with planning and performance under one roof. With us, you’ll get strategic innovation as well as top-tier tactical execution.

That is why brands including PepsiCo, SAP, DoorDash, and Criteo partner with us.

Your Major Tom team is made up of some of the brightest minds from all corners of the web. And, the people are custom-picked to suit your organization’s needs.

Min project size
$50,000+
Hourly rate
$150 - $199 / hr
Employees
50 - 249
Locations
Toronto, Canada
Year founded
Founded 2000
Languages
Timezones

No have been added yet...

Pricing Snapshot

Min. project size $50,000+

Avg. hourly rate $150 - $199 /hr

Rating for cost 4.6 /5

What Clients Have Said

Major Tom offers competitive pricing and good value for cost, appealing to clients of various sizes. Projects generally range from $3,200/month to over $200,000 annually, with clients reporting effective budget alignment and strategic guidance.

This summary is based on verified Clutch reviews.

Most Common Project Size

< $49,999 based on 30 reviews

< $49,999 $50,000 - $199,999 $200,000 - $999,999 > $1,000,000

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Major Tom Review Insights

Overall Review Rating

4.9

Quality 4.8
Schedule 4.8
Cost 4.6
Willing to Refer 4.9

Top Mentions

Review Highlights

Impressive Results in Campaigns

Major Tom has achieved significant outcomes for clients, such as increased website traffic, improved conversion rates, and enhanced brand awareness. Their campaigns often exceed client expectations, demonstrating their efficacy in achieving marketing goals.
Positive Cultural Fit

Clients often choose Major Tom because of their alignment in company values and cultural fit, which enhances the working relationship and contributes to successful collaborations.
Proactive and Innovative

The team at Major Tom is noted for their proactive approach and willingness to explore new ideas and technologies. This forward-thinking mindset helps clients stay ahead in the competitive digital landscape.
Strong Project Management

Major Tom is praised for their structured and transparent project management, consistently delivering projects on time and maintaining clear communication with clients. This has been a key factor in their ability to meet client expectations and ensure smooth project execution.
Versatility Across Industries

Major Tom's ability to adapt their strategies to suit various industries, from education to entertainment, showcases their versatility and expertise in handling diverse business needs and objectives.
Areas for Improvement: Staffing Consistency

Some clients noted the turnover of account managers, which occasionally led to minor disruptions. Ensuring consistency in staffing could enhance the client experience and project continuity.

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Major Tom Reviews

Submit a Review

Conversion Optimization Media Planning & Buying Search Engine Optimization
$200,000 to $999,999
Mar. - Aug. 2024

5.0

Quality: 5.0

Schedule: 5.0

Cost: 5.0

Willing to Refer: 5.0

"They delivered items on time and were always prompt with their responses."

Sep 10, 2024

Sr. Manager, Wasserman

Anonymous

Sports
Toronto, Ontario
11-50 Employees
Online Review
Verified

Major Tom was hired by a sports marketing company for their conversion rate optimization. The team was tasked with generating awareness and driving ticket sales.

Major Tom's work led to increased ticket purchases and a high conversion rate from ads to ticket sales. The team was efficient, organized, and prompt with their responses. The team's knowledge of the industry and the research they did to understand the city's landscape impressed clients.

The client submitted this review online.

BACKGROUND

Please describe your company and position.

I am the Sr. Manager of Wasserman

Describe what your company does in a single sentence.

Wasserman operates at the epicenter of sports, music, entertainment and culture, serving talent, brands and properties on a global scale.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Major Tom to accomplish?
Increase awareness of the CPKC Women's Open within the market and increase ticket sales

SOLUTION

How did you find Major Tom?

Referral

Why did you select Major Tom over others?

High ratings
Close to my geographic location
Pricing fit our budget
Great culture fit
Good value for cost
Company values aligned

How many teammates from Major Tom were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Generate awareness
Drive ticket purchase

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?
Ticket purchase - conversion rate from ads to ticket sales

Describe their project management. Did they deliver items on time? How did they respond to your needs?

They were very efficient and organized. They delivered items on time and were always prompt with their responses.

What was your primary form of communication with Major Tom?

Virtual Meeting

What did you find most impressive or unique about this company?

Their knowledge of the industry and all the research they put into knowing the landscape of the city our event is in.

Are there any areas for improvement or something Major Tom could have done differently?

Ensuring that we don't go over our spending or being able to give us a heads up before the end of the event.

RATINGS

5.0

Digital Strategy Web Design Web Development
Confidential
Nov. 2021 - Ongoing

5.0

Quality: 4.5

Schedule: 4.5

Cost: 5.0

Willing to Refer: 5.0

"Major Tom’s project management is structured, transparent, and dependable."

Dec 21, 2025

Senior Website Developer, Insurance Company

Anonymous

Insurance
Canada
1,001-5,000 Employees
Online Review
Verified

Major Tom provides digital strategy support, website and platform development, performance and security optimization, and maintenance for an insurance brokerage.

Major Tom has delivered scalable site components that improve how the client presents information while maintaining performance and security standards. The team has achieved 99.9% uptime, measurable performance improvements, and a strengthened security posture. They communicate responsively. This review is an update by the client company. The original review is located below the new content.

BACKGROUND

Introduce your business and what you do there.

We are a large Canadian insurance organization providing insurance brokerage , and I oversee website development and technical delivery for our digital platforms.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Major Tom?

We needed support for our long-term digital growth by delivering secure, scalable, and high-performing digital platforms aligned with our business objectives.

SOLUTION

What was the scope of their involvement?

Major Tom provides digital strategy support, ongoing website and platform development, performance and security optimization, platform maintenance, and the delivery of new features and components designed to support growth and improve UX. The team has delivered modular, scalable site components that improve how we present coverage, claims, and key service information while maintaining enterprise-level performance and security standards.

What is the team composition?

We work with 2–5 teammates from Major Tom.

How did you come to work with Major Tom?

We chose them because they were close to our geographic location, their pricing fit our budget, and their company values aligned with ours.

What is the status of this engagement?

We started working together in 2021, and the engagement is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

We’ve achieved sustained high uptime, measurable performance improvements, enhanced security, and a platform built to scale with future initiatives. Our platform uptime has consistently remained around 99.9%, with noticeable improvements in site performance and load times following optimization efforts. Our security posture has been strengthened through regular updates, proactive monitoring, and adherence to enterprise-level best practices, resulting in improved stability and reduced operational risk.Overall, these improvements have resulted in a more stable and reliable digital experience, reducing operational interruptions and enabling our teams to focus on higher-value work rather than reactive support.

How did Major Tom perform from a project management standpoint?

Major Tom’s project management is structured, transparent, and dependable. Deliverables are consistently on time, communication is clear, and the team is highly responsive to both planned work and urgent needs. We communicate via virtual meetings, emails, and messaging apps.

What did you find most impressive about them?

Major Tom’s ability to operate as a true strategic partner by combining enterprise-level technical expertise with reliability, responsiveness, and long-term thinking is impressive.

Are there any areas they could improve?

Their deep understanding of enterprise-scale digital needs and their focus on long-term value rather than short-term project delivery is great.

UPDATED REVIEW

This review was published on December 17, 2025.

Jamie McCalman
Senior Director of Marketing, Westland InsuranceInsurance

Vancouver, British Columbia

1,001-5,000

Jan 2020 - Ongoing

$50,000 to $199,999

Project summary
Major Tom provides web design and development services for an insurance brokerage. The team has launched a new brand and developed and managed the client's website, including many enhancements.

Feedback summary
Major Tom has provided strong support across design, development, and ongoing optimization. The team is proactive with security, quick to resolve urgent issues, and has helped the client maintain 99.98% uptime. Their project management software enables seamless collaboration and transparency.

BACKGROUND

Please describe your company and position.

I am the Senior Director - Marketing of Westland Insurance

Describe what your company does in a single sentence.

Westland Insurance is a large, Canadian-owned independent insurance brokerage, founded in BC in 1980, that provides personal, business, farm, and employee benefits insurance across Canada.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Major Tom to accomplish?

Web design and development

SOLUTION

How did you find Major Tom?

Online Search

Why did you select Major Tom over others?

High ratings

How many teammates from Major Tom were assigned to this project?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Launch of new brand. Development and sustainment of website, including many enhancements.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

They have provided strong support across design, development, and ongoing optimization.
On the technical side, Major Tom is proactive with security, quick to resolve urgent issues, and has helped us maintain approximately 99.98 percent uptime. Their custom components have significantly improved how we present coverage and claims information to clients.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Their project management software enables seamless collaboration and transparency, ensuring projects move efficiently from concept to launch. Anna has been an exceptional account manager. She is responsive, strategic, and reliable.

What was your primary form of communication with Major Tom?

Virtual Meeting

What did you find most impressive or unique about this company?

Project mamnagement and expertise across all branding, design, website design, and development.

Are there any areas for improvement or something Major Tom could have done differently?

None

STAR RATINGS
Overall rating: 5

Quality: 5

Cost: 5

Schedule: 5

Willing to refer: 5

RATINGS

5.0

Advertising Digital Strategy
Confidential
Jan. - Dec. 2025

5.0

Quality: 5.0

Schedule: 5.0

Cost: 5.0

Willing to Refer: 5.0

"They always add valuable insights into the data and make recommendations to improve overall strategy."

Dec 18, 2025

Department Manager, Petcurean

Anonymous

Retail
Vancouver, British Columbia
51-200 Employees
Online Review
Verified

Major Tom provided media planning, execution, and strategy services for a pet food manufacturer. The team was in charge of implementing the client's paid media strategy.

Major Tom delivered media results and provided consistent strategic guidance and optimizations. The team was responsive, organized, and collaborative. They delivered work on time and accommodated changes. Their valuable insights and positive working culture were hallmarks of their work. This review is an update by the client company. The original review is located below the new content.

The client submitted this review online.

BACKGROUND

Please describe your company and position.

I am a department manager at Petcurean

Describe what your company does in a single sentence.

Pet food manufacturer

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Major Tom to accomplish?

Media planning
Media execution
Media strategy

SOLUTION

How did you find Major Tom?

Referral

Why did you select Major Tom over others?

Close to my geographic location
Pricing fit our budget
Company values aligned

How many teammates from Major Tom were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

We hired Major Tom to deliver planning and execution of our paid media strategy.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Media results, consistent strategic guidance and optimizations, delivery across core media KPIs

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Team is very responsive, organized and collaborative. Delivery is always on time with the flexibility to accomodate changes and pivot where necessary.

What was your primary form of communication with Major Tom?

Virtual Meeting
Email or Messaging App

What did you find most impressive or unique about this company?

I've worked with Major Tom for just over 10 years in varying capacities across their Paid Media and Social Media teams. I've always enjoyed very positive working relationships, and they have offered great value and strategic guidance to media campaigns. They always add valuable insights into the data and make recommendations to improve overall strategy. It's always felt like a strong strategic partnership and they seem to have a positive working culture. Would highly recommend them as a media partner.

Are there any areas for improvement or something Major Tom could have done differently?

Nothing

UPDATED REVIEW

This review was published on January 19, 2024.

Omer Imran Iqbal
Assistant Marketing Manager, Petcurean

Other industries

Chilliwack, British Columbia

201-500

Mar 2023 - Dec 2023

$50,000 to $199,999

Project summary
Major Tom provided digital strategy and social media marketing for a pet food company. Major Tom managed the client's digital and paid media campaigns, being responsible for the client's ad spending.

Feedback summary
Major Tom's work improved the client's reach and conversion rate. The team was transparent and highly proactive. Major Tom showcased effective project management and delivered work on time, being responsive to the client via email.

BACKGROUND

Please describe your company and position.

I am the Assistant Marketing Manager of Petcurean

Describe what your company does in a single sentence.

Petcurean is a proudly Canadian company that creates premium-quality pet food recipes for dogs and cats (and cats and dogs) through its family of flagship brands including: Go! Solutions®, Now Fresh®, Gather™ and Summit™.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Major Tom to accomplish?

Manage paid media campaigns

SOLUTION

How did you find Major Tom?

Other

Why did you select Major Tom over others?

Pricing fit our budget
Good value for cost

How many teammates from Major Tom were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Over the past several years, we've partnered with Major Tom for digital campaigns and paid media management. We have planned and executed small and large media spend campaigns with them as the main partner. Key deliverables vary per project but typically include a full digital channel strategy and accompanying media plan that is fully executed by the Major Tom team.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Reach, Conversions, Conversion rate

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Effective project management overall. Timely delivery, but occasional delays. Responsive to needs with proactive communication

What was your primary form of communication with Major Tom?

Email or Messaging App

What did you find most impressive or unique about this company?

We highly valued their proactive communication and transparency, which are hallmarks of their service.

Are there any areas for improvement or something Major Tom could have done differently?

There is slight room for improvement in communication consistency. Otherwise, Major Tom's performance has been commendable.

STAR RATINGS
Overall rating: 4.5

Quality: 4.5

Cost: 4.5

Schedule: 4

Willing to refer: 4.5

RATINGS

5.0

Digital Strategy Marketing Strategy
Confidential
Jan. 2023 - Ongoing

5.0

Quality: 5.0

Schedule: 5.0

Cost: 5.0

Willing to Refer: 5.0

"They are responsive, professional, friendly, and always willing to help."

Dec 17, 2025

Marketing, Real Estate Dev Company

Madelaine Dawson

Real estate
Vancouver, British Columbia
51-200 Employees
Online Review
Verified

Major Tom provides digital marketing services for a real estate development company. The team has created and implemented an awareness campaign for the client.

Major Tom's efforts have helped the client achieve their goal of increasing brand awareness. The team is responsive, professional, and friendly. Major Tom's team was a pleasure to work with. They are always willing to help and have the knowledge and resources to deliver quality work.

The client submitted this review online.

BACKGROUND

Please describe your company and position.

I am the Marketing of Intracorp Homes

Describe what your company does in a single sentence.

Real estate development.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Major Tom to accomplish?

Awareness

SOLUTION

How did you find Major Tom?

Referral
Other

Why did you select Major Tom over others?

Good value for cost
Other

How many teammates from Major Tom were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Awareness campaign.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Awareness.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Always responsive and timely.

What was your primary form of communication with Major Tom?

Virtual Meeting

What did you find most impressive or unique about this company?

Major Tom’s team is a pleasure to work with. They are responsive, professional, friendly, and always willing to help. This, along with their knowledge and resources, is why they have remained a leader in their industry.

Are there any areas for improvement or something Major Tom could have done differently?

Nothing comes to mind as a con for working with the team.

RATINGS

5.0

Search Engine Optimization Web Design Web Development
$10,000 to $49,999
Jan. 2019 - Jan. 2024

5.0

Quality: 5.0

Schedule: 5.0

Cost: 5.0

Willing to Refer: 5.0

"We greatly appreciated their willingness to provide a nonprofit discount."

Nov 27, 2025

Sr Manager, Nonprofit Organization

Anonymous

Non-profit
Vancouver, British Columbia
501-1,000 Employees
Online Review
Verified

Major Tom updated and re-launched a website for a nonprofit organization. The team conceptualized and designed the platform and provided maintenance support.

Thanks to Major Tom, the client saw an increase in web traffic and gained more tools for web management. The team was timely and professional in their work. Major Tom was also responsive to the client's needs and quick to address issues. They communicated via email and virtual meetings.

The client submitted this review online.

BACKGROUND

Please describe your company and position.

I am the Sr Manager, Marketing & Communications of a non-profit company

Describe what your company does in a single sentence.

Programs for Autistic individuals and their families and training and accessibility consultation for community groups.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Major Tom to accomplish?

Website launch
Ongoing web support

SOLUTION

How did you find Major Tom?

Referral

Why did you select Major Tom over others?

High ratings
Pricing fit our budget
Good value for cost
Referred to me

How many teammates from Major Tom were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

After our non-profit had been dealing with an outdated website design and UX for several years, we worked with Major Tom to update and re-launch our website. From the process of conceptualizing/designing, launching and now ongoing website maintenance, our experience with Major Tom has been fantastic. They are always speedy with any issues that need immediate attention.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Increased web traffic and more tools at our disposal to ensure best practices for web management.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Yes, timely and professional.

What was your primary form of communication with Major Tom?

Virtual Meeting
Email or Messaging App

What did you find most impressive or unique about this company?

We greatly appreciated their willingness to provide a nonprofit discount.

Are there any areas for improvement or something Major Tom could have done differently?

Can't think of any at the moment.

RATINGS

5.0

Other Digital Marketing
$50,000 to $199,999
Oct. 2019 - Feb. 2021

5.0

Quality: 5.0

Schedule: 5.0

Cost: 5.0

Willing to Refer: 5.0

"Major Tom really took the time to understand our values and our positioning within the luxury market."

Nov 26, 2025

Digital Marketing Specialist, Birks Group

Karine Lachapelle

Retail
Montreal, Quebec
201-500 Employees
Online Review

Major Tom provided digital marketing services for a jewelry retailer. The team was responsible for creating and managing a campaign to promote the client's brand and capture data during the Chinese New Year.

Thanks to Major Tom's efforts, the client experienced an increase in traffic from Mandarin-speaking users, gained new followers on WeChat, and attracted Mandarin-speaking customers. The team ensured the project's success despite the tight deadline. Major Tom demonstrated remarkable expertise.

The client submitted this review online.

BACKGROUND

Please describe your company and position.

I am the Digital Marketing Specialist of Birks Group

Describe what your company does in a single sentence.

Birks Group Inc. is a designer, manufacturer, and retailer of jewellery, timepieces, silverware and gifts, with stores and manufacturing facilities located in Canada and the United States. The Group was created in November 2005 through the merger of Henry Birks and Sons Ltd. and Mayors Jewelers Inc.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Major Tom to accomplish?

Increase brand awareness within the Chinese community across Canada
Increase the number of Mandarin speaking customers

SOLUTION

How did you find Major Tom?

Referral

Why did you select Major Tom over others?

High ratings
Great culture fit
Referred to me
Company values aligned

How many teammates from Major Tom were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

We worked with Major Tom to promote our brand and capture data during Chinese New Year.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Traffic from mandarin speaking users

Number of followers on WeChat

Number of new mandarin speaking customers

Describe their project management. Did they deliver items on time? How did they respond to your needs?

The campaign was a great success even though we had a very tight timeline. They were extremely organized in laying out the steps and communicating. This has convinced us to hire Major Tom for the on going management of our Chinse marketing. Very satisfied!

What was your primary form of communication with Major Tom?

Virtual Meeting
Email or Messaging App

What did you find most impressive or unique about this company?

Major Tom really took the time to understand our values and our positioning within the luxury market. Their expertise in Chinese marketing especially across digital platforms is very unique.

Are there any areas for improvement or something Major Tom could have done differently?

No - it was truly a pleasure to work with them

RATINGS

5.0

Search Engine Optimization Web Design Web Development
Confidential
Jan. - Sep. 2017

5.0

Quality: 5.0

Schedule: 5.0

Cost: 4.5

Willing to Refer: 4.5

"It was a pleasure to work with Major Tom."

Nov 25, 2025

Marketing Director, Sports Company

Anonymous

Sports
Vancouver, British Columbia
1-10 Employees
Online Review
Verified

A sports company hired Major Tom to build a new website. The team also handled the client's SEO needs.

Major Tom delivered a modern website with an improved UX. The team met the client's expectations and delivered the project on time. Major Tom was a pleasure to work with through in-person meetings.

The client submitted this review online.

BACKGROUND

Please describe your company and position.

I am the Marketing Director of a sports company

Describe what your company does in a single sentence.

We operate and promote cycling events

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Major Tom to accomplish?

Build new website

SOLUTION

How did you find Major Tom?

Online Search

Why did you select Major Tom over others?

High ratings
Good value for cost

How many teammates from Major Tom were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

New website, domain and SEO optimisation

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

UX, on time, modern feel

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Great

What was your primary form of communication with Major Tom?

In-Person Meeting

What did you find most impressive or unique about this company?

It was a pleasure to work with Major Tom. We began a new website from scratch with them a few years ago and continue to be impressed with the service.

Are there any areas for improvement or something Major Tom could have done differently?

RATINGS

5.0

Digital Strategy Marketing Strategy Search Engine Optimization
$50,000 to $199,999
Jan. 2001 - Ongoing

5.0

Quality: 5.0

Schedule: 5.0

Cost: 4.5

Willing to Refer: 5.0

"They were proactive each month with setting goals."

Nov 25, 2025

Sales & Marketing Manager, Long Life Windows & Doors

Katie Alexander

Construction
Vancouver, British Columbia
11-50 Employees
Online Review
Verified

Major Tom provides digital marketing services for a window and door replacement company. The team has developed the marketing strategy, created content, and managed the client's online ads and ad spend.

Thanks to Major Tom's efforts, the client has seen an increase in the number of leads that align with their monthly KPIs. The team is proactive in setting goals, keeping the client informed about budget allocation, and providing guidance on achieving targets. They are easy to work with.

The client submitted this review online.

BACKGROUND

Please describe your company and position.

I am the Sales and Marketing Manager of Long Life Windows & Doors

Describe what your company does in a single sentence.

We are a window and door replacement company for residential homes.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Major Tom to accomplish?

Stand out on Google

SOLUTION

How did you find Major Tom?

Referral
Other

Why did you select Major Tom over others?

Referred to me

How many teammates from Major Tom were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Major Tom developed the marketing strategy, content and then managed our online ads and ad spend.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The number of leads against our monthly KPI's

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Yes, they were proactive each month with setting goals, keeping me in the loop on budget allocation and advised on how to hit out target.

What was your primary form of communication with Major Tom?

Virtual Meeting

What did you find most impressive or unique about this company?

Easy to work with, adaptable to our budget, really good at strategy.

Are there any areas for improvement or something Major Tom could have done differently?

We did have a few different account managers throughout our time with them.

RATINGS

5.0

Digital Strategy Marketing Strategy Search Engine Optimization
$200,000 to $999,999
Feb. - July 2024

5.0

Quality: 4.5

Schedule: 4.5

Cost: 4.5

Willing to Refer: 5.0

"Their ability to adapt and pivot as buyer trends were realized."

Sep 5, 2024

Tournament Director, Golf Canada

Ryan Paul

Sports
Oakville, Ontario
51-200 Employees
Online Review
Verified

Major Tom provided marketing strategies for a sports organization. The tasks included driving awareness and interest in the client's events and increasing ticket sales and attendance.

Thanks to Major Tom's efforts, the client improved this year's event attendance, setting new records. The team delivered on time and executed items exactly as proposed. They communicated effectively via virtual meetings and email. The client was impressed with their ability to adapt to buyer trends.

The client submitted this review online.

BACKGROUND

Please describe your company and position.

I am the Tournament Director of Golf Canada

Describe what your company does in a single sentence.

National Governing Body of Golf in Canada. Host organization for two professional golf championships

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Major Tom to accomplish?

Drive Awareness
Ticket Sales

SOLUTION

How did you find Major Tom?

RFP

Why did you select Major Tom over others?

High ratings
Pricing fit our budget
Great culture fit
Company values aligned

How many teammates from Major Tom were assigned to this project?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Drive awareness and interest to the CPKC Women's Open, Canada's lone stop on the LPGA Tour and only professional women's golf tournament in Canada. Use a comprehensive marketing strategy to increase ticket sales and overall attendance.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Record Attendance at this years event!!

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Everything was delivered on time and executed exaclty as proposed during the planning phases

What was your primary form of communication with Major Tom?

Virtual Meeting
Email or Messaging App

What did you find most impressive or unique about this company?

their ability to adapt and pivot as buyer trends were realized

Are there any areas for improvement or something Major Tom could have done differently?

No!

RATINGS

5.0

Branding Video Marketing
$10,000 to $49,999
July 2023 - Jan. 2024

5.0

Quality: 4.5

Schedule: 4.5

Cost: 5.0

Willing to Refer: 4.5

"Their ideas were very creative but logical, and they were really easy to work with."

Jan 19, 2024

Marketing Manager, Government Organization

Anonymous

Government
Vancouver, British Columbia
11-50 Employees
Online Review

A government organization hired Major Tom to rename a program that was recently launched. Moreover, the team produced a video to explain the program to the client's target audience.

The client and their stakeholders were happy with the name that Major Tom created. The team delivered everything on time, communicated via virtual meetings, and was responsive and flexible to accommodate the client's changing schedule. Major Tom had impressively creative and logical ideas.

The client submitted this review online.

BACKGROUND

Please describe your company and position.

I am the Marketing Manager of a government company

Describe what your company does in a single sentence.

Provides resources to entrepreneurs.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Major Tom to accomplish?

Name for Program
Explainer Video

SOLUTION

How did you find Major Tom?

Online Search

Why did you select Major Tom over others?

Close to my geographic location
Great culture fit
Company values aligned

How many teammates from Major Tom were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

We asked Major Tom to rename a program that we recently launched. There were a lot of stakeholders involved. We then asked them to create a video to explain the program to our target audience.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

We have a working name that all the stakeholders are happy with.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Major Tom delivered on time and was very flexible to accommodate our changing schedule.

What was your primary form of communication with Major Tom?

Virtual Meeting

What did you find most impressive or unique about this company?

Their ideas were very creative but logical, and they were really easy to work with (responsive, clear communication/timelines etc.)

Are there any areas for improvement or something Major Tom could have done differently?

Not really, very happy thay we selected them to work with.

RATINGS

5.0

Showing 31-40 of 51 Reviews

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Verified Client Reviews: 45

Overall Review Rating: 4.9

Source: Clutch

Last Updated: December 22, 2025

Business Entity

Business Entity Name	Major Tom Agency Inc.
Source	Canada's Business Registries
Jurisdiction of Formation	Canada
Date of Formation	November 24, 2000
Status	Active
Last Updated	December 21, 2021
ID	887963411

Credit Report Results

International Credit Risk Assessment	Very Low Risk
Source	Creditsafe
Last Updated	January 1, 2022

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Locations (2)

801 - 317 Adelaide St W Toronto, Canada M5V 1P9

10 - 15

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Reviews mentioning:

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