NovaWebSol

BACKGROUND

Please describe your company and position.

I am the CEO of mutahir Cleaning

Describe what your company does in a single sentence.

We provide the janitorial services to residential and commercial.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire NovaWebSol to accomplish?

• Website development
• SEO
• Marketing

SOLUTION

How did you find NovaWebSol?

Online Search

Why did you select NovaWebSol over others?

• High ratings
• Close to my geographic location
• Good value for cost

How many teammates from NovaWebSol were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Project Summary:

We partnered with NovaWebSol to design, develop, and launch a modern, responsive website aimed at increasing its online visibility, improving user experience, and converting visitors into customers. The objective was to reflect the company’s professionalism and services clearly while enabling easy contact and quote requests.

Scope of Work:

Discovery & Planning

Initial consultation to understand Mutahir Cleaning’s brand, services, and target audience.
Competitor research and benchmarking.
Development of a sitemap and content structure.
Technical specification outlining functionality requirements (e.g., contact forms, booking system, CMS access).

UI/UX Design

Creation of wireframes for all key pages.
High-fidelity mockups reflecting brand colors, fonts, and visual identity.
Mobile-responsive design considerations to ensure performance on all devices.

Website Development

Front-end development using modern web technologies (e.g., HTML5, CSS3, JavaScript).
Back-end integration with a CMS (e.g., WordPress or custom CMS) to allow client-side content management.
Implementation of interactive features (quote request forms, service filters, image galleries).
SEO best practices applied during build (site speed, schema markup, keyword structuring).

Content Integration

Copywriting and content editing support.
Incorporation of service descriptions, client testimonials, FAQs, and contact info.
Optimization of visual media (before-and-after photos, team photos, branding assets).

Testing & Launch

Cross-browser and cross-device testing.
User flow testing for navigation and contact forms.
Final review and revisions before go-live.
Website deployment on live hosting environment.

Post-Launch Support

Basic training on CMS usage for internal team.
One-month support for bug fixes or minor updates.
Optional ongoing maintenance and SEO services offered.

Key Deliverables:

Complete sitemap and wireframes
Fully designed responsive website mockups
Functional website with:

Service pages
Contact/quote form
Testimonials and gallery sections
SEO setup and analytics integration

CMS access and user training
Testing and QA documentation
Post-launch technical support

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The web design overhaul resulted in a 65% increase in traffic, a 40% boost in quote requests, and a 25% reduction in bounce rate. The modern, responsive design improved user experience, while SEO enhancements raised Google rankings. The new CMS also allowed Mutahir Cleaning to update content independently and efficiently.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Their project management was highly efficient and well-organized. They delivered all milestones on time and maintained clear, consistent communication throughout. They were highly responsive to our needs, quickly addressing feedback and making requested changes without delay. Their professionalism and attention to detail made the entire process smooth and stress-free.

What was your primary form of communication with NovaWebSol?

• In-Person Meeting
• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

What stood out most about this company was their combination of technical expertise and genuine commitment to client satisfaction. They didn’t just build a website, they took the time to understand our business goals and tailored every detail to meet them. Their proactive communication and creative design approach were exceptional.

Are there any areas for improvement or something NovaWebSol could have done differently?

A clearer timeline for post-launch support could have improved expectations and streamlined the handoff process.