YEG Digital

BACKGROUND

Please describe your company and your position there.

I am the President/Owner of Premier Industrial Ltd. Our company has been around for over 50 years specializing in heating products specifically oil burner equipment and accessories. We also sell hydronic equipment and accessories.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire YEG Digital, and what were your goals?

We hired YEG to add e-commerce for some of our products. We have over 5000 parts and our goal was to put these online to get more sales/exposure in Canada and abroad.

SOLUTION

How did you select YEG Digital and what were the deciding factors?

We looked at several companies before deciding to use YEG digital. The communication with me was exceptional and they provided a detailed list, reasonable pricing and project goals that made me decide to use there services.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

We had a kick-off meeting to discuss our goals and objectives. From there we worked on wireframes for our site which was ran through our management to approve. Their team then designed and developed our website incorporating Woo commerce payment processing while also integrating our inventory stock status and item descriptions.

How many people from the YEG Digital team worked with you, and what were their positions?

A project manager was our main contact through out the process. Also there were other developers working behind the scenes.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

After launching our site we have seen an increase of additional business that we would not have got without our new site.

Describe their project management style, including communication tools and timeliness.

We had routine meetings to discuss progress and our goals. Time lines were always met.

What did you find most impressive or unique about this company?

They had vast knowledge and provided answers to any of my questions. We never felt any question asked was not answered in a timely proper manner.

Are there any areas for improvement or something they could have done differently?

Not that I can bring up

BACKGROUND

Please describe your company and your position there.

I own and operate ad digital marketing consultancy firm where we help local SMBs increase their leads

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire YEG Digital?

We needed to find a partner to work with to help design our clients site's to ensure they were built for maximum conversion effectiveness. This spanned across multiple industries and businesses.

SOLUTION

How did you select this vendor and what were the deciding factors?

We looked for a web designer for a number of months across a variety of local businesses, international design companies and more. After finding YEG Digital, we ended up moving forward with them due to their quick response times, fair quotes and intuitive design capabilities.

Describe the project in detail and walk through the stages of the project.

Every web design project we work with starts with meeting with YEG Digital to ensure the campaigns were running have the best opportunity to drive conversions and results for the final client. We'll outline goals and processes with YEG Digital and with their knowledge of the digital landscape, they're able to take our strategy and implement it across a variety of website applications and design elements.

How many resources from the vendor's team worked with you, and what were their positions?

For the majority of the projects we worked directly with the owner Paul. He provided chat platforms that we could continuously connect on and ensure timelines and goals were met.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

We have always been blown away by the results. The clients love the way their websites look and feel, and together we're able to develop a digital funnel that creates more conversions.

How effective was the workflow between your team and theirs?

Paul was extremely responsive and easy to work with. Communication was a breeze and the timing flows of each project were respected and accomplished.

What did you find most impressive or unique about this company?

YEG Digital has a can-do attitude and the results to prove it. Every project had positive outcomes and a great build process in between.

Are there any areas for improvement or something they could have done differently?

It would be great to have some additional in-person meetings occasionally, but we were able to accomplish everything easily online.

BACKGROUND

Please describe your company and your position there.

I am the Founder and CEO on a 2 sided SaaS company that provides organizations with the tools, resources, and vetted pros they need to create engaging Virtual/Live events while helping event businesses and pros grow with resources, qualified leads and revenue injections for their business.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire YEG Digital, and what were your goals?

Landing page to test market response, Trouble shoot old MVP site, New Site development, and Strategic Digital Marketing to maximize traction opportunties.

SOLUTION

How did you select YEG Digital and what were the deciding factors?

They were referred to me by contacts in tech start-up community as competent and could help with the best solution to move my business forward. The main deciding factor was the competance they were able to demonstrate, integrity to provide the best solution and value, and ability to deliver on what they said they could with other samples of work they completed.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

Key deliverables included: landing page, review of business concept, model, and best tech solution to fit the current business stage, site development which included listing, automated responses, answer robot, e-commerce, membership profile, search filters, Affiliate integration, SEO, site revenue strategies.

How many people from the vendor's team worked with you, and what were their positions?

I mainly worked with one person, but had some contact with a second back-up person. I appreciated this as it provided consistency, clear communication, and streamlined the process. I felt I got the attention needed to deliver the vision I had in mind.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

Just launched in October and have gained new members that are considered larger clients. This is a big win for my business and they were impressed with the flow, look, and experience with the site.

Describe their project management style, including communication tools and timelines.

Project management was managed with a transparent tracking and communication system that kept project goals, issues, timelines, budget on target. Also conducted zoom calls to review the project, explore opportunities, and move the project forward. Responsive for urgent cases.

What did you find most impressive or unique about this company?

They connect with people on a human level with a real focus on the best solution to fit our business...not their pockets. Integrity and working hard to help their customers succeed. Great team!

Are there any areas for improvement or something they could have done differently?

Sure. There were some timeline issues due to unforeseen issues with the code, however, they kept me in the loop with what was happening, set out solutions, and delivered in the end.

BACKGROUND

Please describe your company and your position there.

I am the Owner of Northern Craftsmen Ltd. We are a general contractor specializing in residential renovations and custom builds.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire YEG Digital?

We are a new company and needed a website built for us. We hired YEG Digital to design and create our website and assist us with a digital strategy.

What were your goals for this project?

Create a simple, easy to use website that shared who we are as a company and what we do. It needed to be easily changed on our end so that it can be updated as our company grows. It also needed to be easy for potential clients to get in touch and contact us.

SOLUTION

How did you select YEG Digital?

After a few good conversations and seeing the work that YEG Digital had completed, we didn't even consider looking elsewhere. We were fully confident that they were going to be able to give us what we were looking for at a fair and reasonable cost. There were no doubts about their quality, integrity and their ability to deliver.

Describe the project in detail.

Once we agreed to have YEG Digital build our website, we had several conversations and with it being a simple web design, we were able to sit down with them as they built our site. We were able to give input and make changes as they were creating it, in real time.

What was the team composition?

Team consisted of Paul Letourneau

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

We have received great feedback on the simplicity and ease of use of our website. It has successfully connected clients with us and has been a huge part of our sales strategy.

How effective was the workflow between your team and theirs?

Workflow was amazing. Communicating was mostly done by phone and text. Work was completed promptly and any challenges or changes we needed at the start were immediately addressed.

What did you find most impressive about this company?

Their ability to understand and create exactly what we were looking for so efficiently and quickly. They collaborated and made great suggestions and were genuinely interested in the functionality and success of our website and ultimately our business.

Are there any areas for improvement?

None.

BACKGROUND

Please describe your company and your position there.

I am the owner of a marketing and small business consulting company.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire YEG Digital, and what were your goals?

We subcontracted YEG Digital for one of our clients who was looking for completely new website development. They were looking to switch CMS platforms to Wordpress and to improve their optimization and SEO performance on their website.

SOLUTION

How did you select YEG Digital and what were the deciding factors?

We partnered with YEG Digital because they are an expert in Wordpress Design and Development. Knowing their skills and knowledge in the platform paired with their already existing positive client reviews, we were confident we were going to be in good plans.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

The website features we needed were: - Wordpress Platform - Mobile Optimization - Website Marketing Automation - Connecting the website to multiple other platforms including the CRM and Payment provider - SEO optimization

How many people from the vendor's team worked with you, and what were their positions?

We worked directly with Paul from YEG Digital throughout the whole process.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

My clients were thrilled with the end result of their website and how seamlessly the integrations worked within their business. It helped automate their processes and helped them save money overall. Working with subcontractors can sometimes be nerve-wracking, but I was confident the entire time that my clients were in great hands with YEG Digital.

Describe their project management style, including communication tools and timelines.

We used a combination of email, zoom "in-person" meetings, slack, and a Trello planning board.

What did you find most impressive or unique about this company?

The ability of YEG Digital to easily and completely translate my client's goals into their website was great. They have such a solid understanding of how a website should perform to enhance your business and not just be flashy and nice to look at.

Are there any areas for improvement or something they could have done differently?

Nothing. We had a great experience working with Paul and YEG Digital.

BACKGROUND

Please describe your company and your position there.

I am the owner and managing partner of You Need a BBQ. We are a retail BBQ sales and distribution center based in Sherwood Park Alberta.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire YEG Digital?

Paul worked for us as a online marketing consultant. He helped me come up with a blogging and recipe strategy that has launched us to the top of the google search rankings for high end BBQ and BBQ seasoning sales in our market.

What were your goals for this project?

I wanted to rank well on google for SEO when people are looking for high end BBQ's and BBQ seasonings. We have sold products across Canada thanks to his help and our strategy of regular posting, blog style and linkback and partner strategies.

SOLUTION

How did you select YEG Digital?

I have known Paul for over 10 years because we both work in the marketing space and have become good friends, so when it came time to look for advice on online advertising, there was really only 1 choice.

Describe the scope of their work in detail.

Paul did a competitive analysis of other sites with similar goals to mine and provided me with a comprehensive strategy on how to achieve my goals using similar and improved strategies to the ones that they were using online. I have used Paul's strategy to make regular posts on our website and make our blogs more readable and useful to our audience.

What was the team composition?

My main contact is Paul

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

We have successfully sold out BBQ products online into most of the provinces of Canada.

How effective was the workflow between your team and theirs?

They are experts in communication, so I have never had an issue, we call, text, email Zoom.

What did you find most impressive about this company?

Paul is without a doubt the most knowledgeable person in Edmonton on building digital marketing strategy. This is my second time working with YEG Digital and so I had no doubt they would blow me away again and they did.

Are there any areas for improvement?

no.

BACKGROUND

Please describe your company and your position there.

Motley Que. We are an Alberta based BBQ company mainly focused on a line of BBQ Sauces 7 Seasonings

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire YEG Digital?

We really wanted to refocus ourselves. Our product line wasn't consistent & we found ourselves not knowing what our identity in the market place was & should be. We asked their help in getting us focused and how to proceed with upcoming product launches.

What were your goals for this project?

We wanted to have a strategic plan and outline for releasing new products as well as what our social media content should focus on.

SOLUTION

How did you select YEG Digital?

I met Paul at a BBQ event and found his passion to learn new things about BBQ and knowledge of marketing to be thought provoking and almost the target demographic for clients I was looking for. It made sense to look at their company as the knowledge he showed about marketing made me confident in hiring YEGDIGITAL.

Describe the scope of their work in detail.

Members of the YEGDIGITAL team sat down with me multiple times to discuss what my business was doing. We covered what has worked, what hasn't & what they suggested we change. They gave me hard data on what I was doing right & wrong as well as a great simplistic view as to how I should look at my my past, current & upcoming marketing and retail strategies.

What was the team composition?

While I mainly worked with Paul, there was/is a mix of other staff joining us. Being as Paul is personally interested in BBQ, the third person has given me a perspective from someone with "BBQ blinders" on. The person outside of our BBQ bubble often has a way to compare ideas to products in different markets.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

Working with YEGDIGITAL has left me feeling prepared for the future. It has helped me to see the bigger picture and not focus on "not making mistakes." I believe their input on how we deal with social media has already helped us gain and keep our followers engaged but has left me with a strategy to keep attracting new followers. The help with the retail strategy has given me confidence and structure that is already showing results & will undoubtably continue.

How effective was the workflow between your team and theirs?

I find that I often try to do things too fast and when the time is right, they keep up with me but also they are helpful in "reigning me in" when I fall back into old habits.

What did you find most impressive about this company?

Working with my abilities. I'm of an age where I use the internet and online shopping steadily but as a retailer I don't always understand why companies do the things they do. YEGDIGITAL has been a translator of sorts; converting why I buy the way I do into why I should do certain things to sell certain ways. They've helped me bridge the gap between the generation I am & the generations that my customers are/may be.

Are there any areas for improvement?

Not yet.

BACKGROUND

Please describe your company and your position there.

5onFriday is a platform for sales professionals to practice their pitch. I am one of the co-founders.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire YEG Digital?

5onFriday.live was a very basic WordPress site that need an overhaul. It was missing overall branding and provided little value to someone visiting.

What were your goals for this project?

We needed a very user friendly interface that would allow our team to update the site without a technical background.

SOLUTION

How did you select this vendor?

After reviewing vendors with WordPress experience and knowledge I reached out to YEG Digital and hear back quickly. They explained how they had implemented a similar toolset for other customers to allow them to update and manage their WordPress site.

Describe the project and the services they provided in detail.

They setup and configured Elementor and built out new pages and forms for out site.

What was the team composition?

There was one lead consultant completing the work.

RESULTS & FEEDBACK

Can you share any information that demonstrates the impact that this project has had on your business?

Having the Elementor solution has made it incredibly easy to update the website and make any basic or major design changes without needing a developer.

How was project management arranged and how effective was it?

The project management was great.

What did you find most impressive about this company?

Their ability to turn around an estimate and then execute the work. They were also very transparent with what would be entailed. No surprises.

Are there any areas for improvement?

No.

BACKGROUND

Please describe your company and your position there.

I am a freelance emcee, auctioneer and voice talent launching my own business after 36 years in television news.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire YEG Digital?

I needed a website that not only outlined my abilities and personality but one that would also get noticed.

What were your goals for this project?

darylmcintyre.com needed a sleek, easy to navigate website to act as a first contact location for potential clients. I also needed those potential clients to be able to find me through google and other search engines. That's why I went to the experts.

SOLUTION

How did you select this vendor?

Word of mouth and reputation led me to yet digital.

Describe the project in detail.

I had already created a website of my own so the basics of what I wanted on the new version were already there. Paul and Kelsey helped streamline and improve on what I had started.

They also came up with ideas I had not considered to improve the overall look and flow of my site. A couple of meetings and a few emails were all it took. They were quite intuitive.

What was the team composition?

I dealt with Paul and Kelsey. They were always available and responsive for questions, additions and other issues.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

It's early days for my website but so far the response from peers and others has been overwhelmingly positive.

How effective was the workflow between your team and theirs?

Very effective. As mentioned earlier, they were very responsive.

What did you find most impressive about this company?

The skills were evident from the start, but I was particularly pleased with the personal service and desire to make my project a success.

Are there any areas for improvement?

I have no complaints so it's difficult to say. I will say that even if there was something about the progress I didn't like .. they were quick to fix it.

BACKGROUND

Please describe your company and your position there.

We provide small to mid-sized businesses with Marketing strategy, guidance, and execution. We work with a number of clients across Western Canada. I am the President and Principal Consultant of the company.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire YEG Digital?

A larger client was struggling with an old clunky website. There was no strategy, no analytics, no metrics, poor search results, and little to no optimization. Without a new website, the client would fall further and further behind their competition.

What were your goals for this project?

The goal was to efficiently implement a new website that is built to perform not only today but into the future. The website needed to have metrics, analytics, appear in search results across Canada and the US and have the best customer experience in comparison to local competitors.

SOLUTION

How did you select this vendor?

I've had the pleasure of working with YEG Digital on a number of projects big and small. When this project came across my desk, I knew YEG Digital was the group for the job.

Describe the project and the services they provided in detail.

They designed, developed and launched a new website for the client. The offered consultation, strategy digital solutions and more to various divisions within the business. They also walked the client through implementation and launch offering training for backend management, hosting services and ongoing support and consultation.

What was the team composition?

The project team was composed of two individuals (Paul & Kelsey). Paul lead the project from conception through to launch and Kelsey supported from an administration aspect. The size of the team remained consistent throughout the project.

RESULTS & FEEDBACK

Can you share any information that demonstrates the impact that this project has had on your business?

Our solution was developed and launched ahead of schedule. The leadership team was so impressed with the results we were offered additional work and consultation.

While the solution is only a few months into the deployment, the client has already seen an uptick in local business leads, an increase in website visits and a decrease in phone calls to administrative staff asking questions the website now answers.

How was project management arranged and how effective was it?

Project management was seamless from start to today. The team effectively communicated with both myself and the client throughout the entire process. YEG Digital made themselves available to us through a variety of channels throughout the build as well from email to phone to text to video chat to face-to-face meetings. This helped move the project forward and minimize downtime.

What did you find most impressive about this company?

We continue to find YEG Digital's expertise the most impressive. We continue to throw problems and challenges at them and they are somehow able to always find a solution that works. We have yet to give them a problems they haven't been able to solve. Very impressive.

Are there any areas for improvement?

There is very little they could do to improve. This was a knock-out project that was deployed ahead of schedule and under budget.