Can you please provide a brief description of your company and the role that you play there?
I’m the president of a company that makes small business applications for smartphones and tablets. A lot of small businesses still need to improve their mobile look so I thought this would be a good opportunity to utilize the AppsMakerStore.
What is the name of your application and what is its main purpose?
I’ve made 15 white label apps in the past year. I started with small, niche market apps.
Please describe your role in the initial app development process and your current engagement with app development or content updates?
I have zero coding background but I’ve always been a tech savvy person. I know a decent amount about computers, but I don’t know how to code.
How would you describe your app development skill level, such as beginner, some coding experience, expert, and so on?
What was the business challenge your company was facing that incited the need for a mobile application, and what was the business goal that you were hoping to accomplish?
I make small business apps in a little niche market that are easy for me to test user acceptance. I’ve built business relationships through the years, and I’m testing how these small businesses feels about having a real app for their business that doesn’t break the bank.
For what app platforms did you want to build an app?
Apple and Google.
Did your company have a formal selection process for deciding on a mobile app development software? Was your company considering other software or possibly a mobile app development service provider?
Yes. In getting started with the AppsMakerStore, I researched several other alternatives. When I combined price with the usability of the software, there may have been some cheaper alternatives but the software wasn’t as good. Then, there are times where the software may be good, but it still lacked certain functionalities. I thought the AppsMakerStore was the best deal. They submit your app to Apple and Google on your behalf, which simplifies things and makes the whole process very streamlined.
RESULTS & FEEDBACK
Can you share any success, metrics, or overall results of your application since publication?
They enabled me to create multiple apps all within my budget.
Can you speak to the available development tools, such as templates and drag and drop? Were they intuitive and easy to use?
The software they have is drag and drop and data entry, and you can even create code that can be submitted to the major platforms. They offer a lot of features that I haven’t utilized yet, but the ones I have are all very good.
Are you satisfied with the social media, push notifications, and gamification integration options available?
Inside the CMS [content management system], they offer the ability to send push notifications to your end users, which is a nice thing for small businesses.
Have you found it necessary to consult any of the company’s available support resources? Was the support useful and accessible?
The AppsMakerStore offers a forum, and you can look up FAQs and get answers. You can also deal with their support team. You might get a same-day answer, or it may take 24 hours, but they’re always going to get back to you. So far, from my experience, they’ll get back to you within a day. They get the job done. Personally, I haven’t had that many issues, but the issues I have had, they’ve helped me troubleshoot them.
Were there any software features and tools that you were really impressed by, of which potential buyers should be aware?
For me, it’s a digital business card, it’s a social media caddy, and it’s the ability to send push notification. Those are the three things that I’m most attracted to. You can put all your social media inside the app. There’s a merchant solution, there’s a point of interest gadget, there’s GPS features built into the apps, and there are brand loyalty features available.
Looking back, were there any areas of the software that you felt were not intuitive or upon which you feel could be improved?
I think that there’s always going to be certain amount of data entry and that takes some time. I don’t know of a way to shorten that aspect, other than if there’s a way to zero in on key spots on a website, and have it automated, and pull certain information together. Data entry is not so quick sometimes, you do have to commit some time to data entry.
We have a few quick questions and, for each question, we ask you to rate the software on a scale of one to five, with five being the best. What you give the software for ease of use in the development process?
What would you give the software for quality of features available?
For support, as in responsiveness, communication, and resources available?
For cost, as in value for your money and the time dedicated to development?
For overall usability and satisfaction with the software?
How likely are you to recommend the software to a colleague?