Top Call Center Companies & Services for Small Business
2,047 Companies
Top Call Centers Services for Small Business
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Featured
What are Featured Providers?
$1,000+< $25 / hr1,000 - 9,999Chicago, ILServices provided
20% Call Center Services25% Customer Service Outsourcing15% Back Office Outsourcing +4 services10% Content Moderation Services10% Data Annotation Services10% Finance & Accounting Outsourcing (FAO)10% Sales OutsourcingSee all 28 projectsHugo Inc. | Top CX Provider is a distinguished company specializing in Contact Center Services, offering comprehensive Customer Support Services across various channels such as email, chat, and phone. The client reviews highlight their adaptability and efficiency, with 100% positive feedback on their seamless integration and ability to enhance customer engagement capabilities, resulting in impressive metrics like a 99.8% accuracy in order processing and fulfillment.
Reviews mention Unique expertise
Clients have expressed high satisfaction with Hugo's unique expertise in customer support, noting their exceptional ability to assemble a skilled team of specialists. One client highlighted Hugo's proficiency in delivering precise and impactful support, which significantly transformed their operations and enhanced customer satisfaction. Overall, the sentiment reflects a strong appreciation for Hugo's strategic partnership and adaptability, reinforcing their reputation as a valuable asset in achieving project goals.-
Accounting Services for Marketing & Venture Capital Firm
5.0 Aug 24, 2023Hugo has been a game-changer for our business. Their specialization in outsourced accounting, finance, and content writing has not only freed up significant capacity but also delivered an astounding 80% improvement in efficiency compared to in-house hiring.
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Customer Support for FinTech Organization
5.0 Aug 23, 2023Hugo demonstrated exceptional proficiency in assembling a team of customer support specialists, showcasing an impressive knack for identifying and enlisting professionals with profound expertise in providing assistance. Their dedication to delivering precise and influential customer support was evident in the caliber of support specialists they curated.
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3 of 3 Call Center Services reviews are 5 stars$50,000 – $199,999 avg. project costRead 3 ReviewsCall Center Services PROJECT HIGHLIGHT
Back Office Outsourcing for E-Commerce Co
5.0 — Hugo provides back-office outsourcing for an e-commerce company. The team has handled the client's back-office tasks, managed communications and relationships with retailers' networks, and vetted Read moreWas this helpful?
Industry Experience
Hugo Inc. has garnered positive feedback across multiple industries, including Financial Services, eCommerce, Automotive, Software, Environmental Services, Advertising & Marketing, Information Technology, and Gaming. Their expertise in customer support, operational efficiency, and content management has consistently been highlighted as a strength. Clients noted significant improvements in response times, customer satisfaction, and overall efficiency. Hugo's ability to adapt to various industry needs, coupled with their commitment to high-quality service, positions them as a valuable partner for businesses seeking to enhance their operations.
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Financial services eCommerce Automotive Food & Beverages Software Information technology Environmental Services Advertising & marketing Gaming MediaWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently commend the company for its exceptional value for money, highlighting that Hugo offers high-quality services at competitive rates. One client noted, 'Good value for cost,' while another emphasized their 'ability to scale services without compromising quality.' Many reviews reflect satisfaction with cost reductions and enhanced operational efficiency, with one client praising an '80% improvement in efficiency' compared to in-house hiring. Overall, the sentiment is overwhelmingly positive, indicating that clients perceive Hugo as a cost-effective partner.Was this helpful?
$5,000+< $25 / hr1,000 - 9,999Lexington, KYServices provided
20% Call Center Services60% Customer Service Outsourcing20% Back Office OutsourcingSee all 46 projectsHelpware is a specialized provider of customer care services, offering expertise in both inbound and outbound call center operations. The company consistently receives high praise for its ability to customize solutions, leading to seamless integration with clients' needs. Approximately 80% of reviewers highlight Helpware's proactive approach and strong project management skills, while 90% emphasize its cultural and operational alignment with client goals, reflecting an overall positive reception.
17 of 21 Call Center Services reviews are 5 stars$200,000 – $999,999 avg. project costRead 21 ReviewsCall Center Services PROJECT HIGHLIGHT
Call Center Services for Digital Government Partner
5.0 — Helpware provides call center services for a digital government partner. They offer resources to assist the public on phones and email by responding to inbound calls and reviewing applications. Read moreWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Helpware is consistently praised for delivering strong value for money, with clients noting that their pricing aligns well with the quality of service provided. For instance, a customer support manager highlighted that Helpware's pricing fit their budget while offering great value, leading to improved customer satisfaction scores. Another client mentioned their investment of $18,000 monthly for six employees, emphasizing the cost-effectiveness and successful outcomes achieved. Overall, clients feel that Helpware offers exceptional service relative to the costs incurred.Was this helpful?
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$5,000+< $25 / hr1,000 - 9,999Cebu City, PhilippinesServices provided
30% Call Center Services30% Customer Service Outsourcing10% Back Office Outsourcing +3 services10% Finance & Accounting Outsourcing (FAO)10% IT Staff Augmentation10% Sales OutsourcingSee all 9 projectsSelect VoiceCom is a provider of Contact Center Services, specializing in customer support, telephonic support, and telemarketing services. Reviews indicate a strong cultural fit with clients, highlighted by impressive communication and project management skills. Notably, Select VoiceCom achieved a 35% increase in customer satisfaction and a 25% boost in sales conversions. Positive feedback predominates, with no significant areas for improvement highlighted by clients.
0 of 1 reviews is 5 stars$10,000 – $49,000 avg. project costRead 1 Recent ReviewReviewed 1 time in the past 6 months
In the last six months, client feedback for Select VoiceCom has been overwhelmingly positive. A Chief People Officer from a financial services company praised their well-organized and communicative team, noting responsiveness within 24 hours and a personalized approach. Clients appreciated their alignment in company values and culture fit. No areas for improvement were identified, indicating a high level of satisfaction with their services, particularly in sourcing and managing talent effectively.Was this helpful?
Industry Experience
Select VoiceCom exhibits strong capabilities across various industries, including Media, Business Services, Advertising & Marketing, Pharmaceuticals, Financial Services, and Legal. Clients commend their reliability, project management, and the ability to deliver measurable results, such as increased sales and improved customer service. Overall, feedback suggests a positive sentiment, particularly in the Financial Services and Legal sectors, where their attention to quality and client needs is highlighted as a key strength.
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Media Business services Advertising & marketing Pharmaceuticals Other industries Legal Financial servicesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients express a strong sentiment regarding Select VoiceCom's cost-effectiveness and value for money, often highlighting it as a key reason for their selection. One client noted it offered 'good value for cost,' and another mentioned the 'high ratings' and 'great culture fit' that justified their investment. Overall, feedback indicates that Select VoiceCom consistently delivers results that exceed expectations, making them a reliable partner for various business needs.Was this helpful?
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$5,000+< $25 / hr50 - 249Barranquilla, Colombia
Services provided
50% Call Center Services25% Back Office Outsourcing25% Customer Service OutsourcingLaunched in 2012, CONTACTA USA is a midsize Barranquilla, Colombia-based answering service company. Their services include Call Center Services and Back Office Outsourcing.
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UndisclosedUndisclosed50 - 249Islamabad, Pakistan
Services provided
50% Call Center Services25% Back Office Outsourcing25% Customer Service OutsourcingMycalls, a midsize call center, is located in Islamabad, Pakistan and Oslo, Norway. Their services include Call Center Services and Back Office Outsourcing.
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Featured
What are Featured Providers?
$1,000+< $25 / hr250 - 999Hatboro, PAServices provided
30% Call Center Services40% Back Office Outsourcing30% Customer Service OutsourcingSee all 11 projectsHelpSquad is a provider of comprehensive Customer Support Services, specializing in Contact Center Services, including inbound and outbound call handling and chat support. Their reviews highlight exceptional communication, timely project management, and customized solutions, with 100% of reviewers noting their responsiveness and technical depth, and 86% emphasizing the company's cost-effectiveness and cultural alignment.
8 of 8 Call Center Services reviews are 5 stars2 new reviews for Call Center Services in past 6 months$10,000 – $49,000 avg. project costRead 8 ReviewsCall Center Services PROJECT HIGHLIGHT
Call Center Services for Property Management Company
5.0 — HelpSquad provides customer service outsourcing for a property management company. They provide a team of four agents that handle all communications with guests across multiple booking platforms. Read moreWas this helpful?
Industry Experience
HelpSquad has demonstrated strong expertise across various industries, including Real Estate, Advertising & Marketing, Medical, Manufacturing, and Education. Clients noted exceptional communication and timely project delivery, leading to significant improvements in customer service efficiency, lead generation, and operational cost savings. Overall sentiment is positive, highlighting HelpSquad's adaptability and responsiveness, making them a suitable partner for businesses seeking comprehensive customer support solutions.
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Real estate Education Pharmaceuticals Advertising & marketing Medical Consumer Products Manufacturing Business services Software Supply Chain, Logistics, and Transport HealthcareWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight HelpSquad's affordability and value for money, noting that their pricing fits within budgets while delivering significant results. For instance, one client reported a 33% reduction in labor costs, while another emphasized the excellent service quality at a reasonable price. Overall sentiment reflects satisfaction with the cost-effectiveness of HelpSquad's services, aligning well with client expectations and project outcomes.Was this helpful?
$1,000+< $25 / hr1,000 - 9,999Davao City, PhilippinesServices provided
40% Call Center Services30% Back Office Outsourcing30% Customer Service OutsourcingSee all 10 projectsSix Eleven Global Services is a customer support services provider specializing in call handling and customer service operations. The company has garnered positive feedback, with reviewers highlighting their exceptional responsiveness and alignment with company values. A significant 100% of reviewers commend their swift one-hour response times and the cultural fit, without any noted areas for improvement.
Reviews mention Open to feedback
Clients have expressed a positive sentiment regarding six eleven global services' openness to feedback, highlighting their strong listening skills and commitment to meeting client needs. One client noted, 'What six eleven does best is working very hard and listening to our directions very well.' However, there is room for improvement, as clients hope for more independent management from the team in the future. Overall, the willingness to adapt and respond to client instructions is appreciated.-
Customer Service Outsourcing for Online Yoga Instructions Co
4.0 Feb 10, 2023We have an open line of communication with six eleven via Slack and Zoom. Having daily communication allows us to ensure we’re executing and meeting our service-level agreements. What six eleven does best is working very hard and listening to our directions very well. We’re very clear and concise with our instructions. Still, we really appreciate how hard they work to meet our needs.
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1 of 1 Call Center Services reviews are 5 stars$50,000 – $199,999 avg. project costRead 1 ReviewCall Center Services PROJECT HIGHLIGHT
Call Center Services for E-Commerce Company
5.0 — Six eleven global services provides call center services to help an e-commerce company communicate with their customers. The vendor's team asks the end customers about their product experience. Read moreWas this helpful?
Industry Experience
Six Eleven Global Services has demonstrated strengths in various industries, including Advertising & Marketing, Logistics & Supply Chain, Beauty & Cosmetics, Telecommunications, Consulting, and Wellness & Fitness. Clients praised their effective communication, high-quality service, and responsiveness. They excelled in providing customer support and managing projects with impressive accuracy, particularly in Logistics and Telecommunications where they ensured operational efficiency. Overall, they are a strong fit for companies seeking reliable outsourcing solutions in these sectors.
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Logistics & Supply Chain Advertising & marketing Beauty & Cosmetics Telecommunications Consulting Wellness & FitnessWas this helpful?
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$1,000+< $25 / hr1,000 - 9,999Wilmington, DEServices provided
25% Call Center Services35% Customer Service Outsourcing20% AI Agents +2 services15% Back Office Outsourcing5% Data Annotation ServicesSee all 81 projectsSupportYourApp is a renowned provider of Customer Support Services, offering comprehensive Contact Center Services, including Inbound and Outbound Call Center operations. The company consistently receives high praise for its flexible, 24/7 customer care capabilities and dedication to quality service, with over 90% of reviews highlighting their professionalism and adaptability in managing customer inquiries efficiently.
12 of 15 reviews are 5 stars1 new review for Call Center Services services$200,000 – $999,999 avg. project costRead 15 Recent ReviewsReviewed 15 times in the past 6 months
Recent reviews of SupportYourApp reflect a generally positive sentiment, highlighting their responsiveness and operational excellence. Clients commend their ability to provide 24/7 support, maintain high customer satisfaction, and adapt to evolving needs. For instance, one client noted their impressive proactive communication and flexibility in scaling support. However, one review expressed dissatisfaction due to a lack of ownership and inconsistent service, indicating areas for improvement in accountability and ticket management. Overall, SupportYourApp is viewed as a reliable partner for customer support operations.Was this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients generally perceive SupportYourApp as a cost-effective solution, often highlighting the company's pricing as a key factor in their selection. Positive feedback emphasizes the value received for the cost, with many reviews noting that the service fits within their budgets while delivering high-quality support. For instance, one client remarked on the 'good value for cost,' while another mentioned 'pricing fit our budget.' However, there were isolated instances of dissatisfaction regarding service ownership and efficiency, which impacted the perceived value.Was this helpful?
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United States (25) Ukraine (7) Israel (6) England (4) Netherlands (3) Czech Republic (2) Denmark (2) Sweden (2) Germany (2) Luxembourg (1) Norway (1) Italy (1) Austria (1) Malta (1) Greece (1) New Zealand (1) Ireland (1) Poland (1) Russia (1) France (1) Switzerland (1) Costa Rica (1) Canada (1) Bahamas (1)Was this helpful?
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$250,000+< $25 / hr50 - 249Los Angeles, CA
Services provided
25% Call Center Services25% Customer Service Outsourcing25% Sales Outsourcing +1 service25% StaffingMidsize call center service Global Voxe Inc., is headquartered in Los Angeles, California. The team provides Call Center Services and Customer Service Outsourcing.
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Undisclosed$25 - $49 / hr10 - 49
Services provided
20% Call Center Services40% Sales Outsourcing20% Conversion Optimization +1 service20% Email MarketingFounded in 2024, MCA LEADZ is a Sales Outsourcing company. Their team focuses on Sales Outsourcing and Email Marketing.
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$250,000+< $25 / hr50 - 249Sheridan, WY
Services provided
55% Call Center Services20% Business Consulting10% Customer Service Outsourcing +2 services10% Transcription5% Back Office OutsourcingWE-PRO RCM Solutions LLC, a midsize answering service, is headquartered in Sheridan, Wyoming and Noida, India. The team specializes in Call Center Services and Business Consulting.
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$5,000+< $25 / hr10 - 49
Services provided
55% Call Center Services15% Customer Service Outsourcing10% Back Office Outsourcing +2 services10% Finance & Accounting Outsourcing (FAO)10% Sales OutsourcingCall center service Outsource Oasis provides Call Center Services and Customer Service Outsourcing. They are headquartered in St.Catherine, Jamaica.
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$10,000+$25 - $49 / hr1,000 - 9,999
Services provided
25% Call Center Services25% Back Office Outsourcing25% Business Consulting +1 service25% Customer Service OutsourcingBusiness Consulting company Mercier Consultancy is located in Athina, Greece and Bruxelles, Belgium. Their services include Business Consulting and Call Center Services.
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Featured
What are Featured Providers?
$1,000+< $25 / hr250 - 999Dnipro, UkraineServices provided
35% Call Center Services55% Customer Service Outsourcing10% Back Office OutsourcingSee all 26 projectsSimply Contact is a professional contact center services company specializing in inbound and outbound call handling, customer support services, and telephonic support across various languages and channels. Reviews indicate a remarkable satisfaction rate, with over 95% of feedback being positive, highlighting their efficiency, adaptability, and exceptional customer care services. Notably, Simply Contact achieved a 30-45% increase in customer satisfaction scores for multiple clients.
Reviews mention Flexible
The feedback regarding Simply Contact's flexibility is overwhelmingly positive. Clients highlighted their ability to adapt to specific needs, with one noting, "Their flexibility and clear communication made the whole process smooth and stress-free." Another client remarked on their "great interaction" and described them as "very pleasant, flexible, and patient." Overall, Simply Contact is recognized for their responsiveness and adaptability, contributing significantly to client satisfaction and project success.-
Customer Service Support for Public Interest Tech Firm
5.0 Jan 19, 2024They were great communicators and adaptive to our needs. They also moved quickly. Great interaction with their team - very pleasant, flexible, and patient with us.
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Call Center Services for Social Media Monitoring Tool
5.0 May 9, 2023Simply Contact's project management was excellent. They are highly responsive to our needs and feedback. I'd say their team is professional, efficient, and flexible, and they work closely with us to ensure that our goals and objectives are met.
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Call Center Services for Wheelchair Rental System
4.5 May 1, 2023Simply Contact's dedication to quality and cost-efficiency is truly remarkable. Their flexible approach and transparent work process, combined with their commitment to delivering the highest level of customer service, make them an invaluable partner for WheelShare.
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Customer Support Services for SaaS Company
5.0 Apr 25, 2023The workflow between our team and Simply Contact was highly effective. Their project manager always provides timely updates and ensures a transparent workflow. We were also impressed by Simply Contact's flexibility in meeting our specific requirements.
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Call Center Services for Cosmetic & Beauty Brand
5.0 Feb 28, 2021Simply Contact team is very flexible and reliable, they always strive to provide the best service, and implement the most efficient solutions. Besides the great quality of services, Simply Contact provides transparent workflow and communication.
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12 of 15 Call Center Services reviews are 5 stars$200,000 – $999,999 avg. project costRead 15 ReviewsCall Center Services PROJECT HIGHLIGHT
Call Center Staffing for Government Helpline
5.0 — Simply Contact provides staff to a government hotline's team; they hire and train call center agents to cover workflows around the clock. They've organized the hotline's IT structure, monitoring, Read moreWas this helpful?
Industry Experience
Simply Contact has demonstrated expertise across multiple industries, including Information Technology, Financial Services, Software, Education, Advertising & Marketing, and Retail. Clients consistently highlight their strengths in providing efficient customer support, adaptability, and multilingual services. Positive feedback reflects enhanced customer satisfaction, increased resolution speeds, and tailored solutions across sectors. Overall sentiment is particularly favorable within IT and Software, indicating a strong fit for businesses seeking reliable customer service and support.
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Software Information technology Financial services Education Advertising & marketing IT Services Arts, entertainment & music Retail Hospitality & leisure Human Resources Business services TelecommunicationsWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Overall, feedback regarding Simply Contact's cost and value for money is largely positive. Clients frequently noted that their pricing fits within budget constraints while delivering high-quality service. For instance, a marketing manager highlighted 'good value for cost,' and a CEO mentioned that Simply Contact 'met our expectations' regarding pricing strategies. However, some reviews suggested room for improvement in their pricing strategy. Overall, clients find them reliable and responsive, making them a cost-effective choice for customer support solutions.Was this helpful?
$1,000+$25 - $49 / hr50 - 249Zagreb, CroatiaServices provided
40% Call Center Services40% CRM Consulting and SI10% Back Office Outsourcing +1 service10% Customer Service OutsourcingSee all 6 projectsSignifico is a dedicated provider of Contact Center Services, specializing in Inbound Call Center and Customer Support Services. Their clients, including those in the automotive and oil industries, consistently praise them for their timeliness, adaptability, and outstanding customer care, resulting in increased customer satisfaction and reduced wait times. Approximately 100% of reviewers highlight their impressive responsiveness and alignment with client needs.
Reviews mention Timely
The feedback regarding Significo's timeliness is overwhelmingly positive. Clients noted their impressive speed and reliability, with one stating, "Everything we agreed on was executed fast and seamless." Another client emphasized that all deliverables were met on time and that Significo responded quickly to needs. Overall, the sentiment reflects a strong satisfaction with their punctuality and adaptability to client requests.-
Call Center Services for Automotive Services Company
5.0 Jun 26, 2025Describe their project management. Did they deliver items on time? How did they respond to your needs? Yes, everything was delivered on time and respond quickly. What did you find most impressive or unique about this company? They were very receptive and consistent with their communication.
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3 of 3 Call Center Services reviews are 5 stars1 new review for Call Center Services in past 6 months$10,000 – $49,000 avg. project costRead 3 ReviewsCall Center Services PROJECT HIGHLIGHT
Call Center Services for Automotive Services Company
5.0 — Significo provided digital marketing services for an automotive company. The team worked on e-mobility and after-sales marketing campaigns. Read moreWas this helpful?
Industry Experience
Significo has demonstrated expertise in the Automotive and Energy & Natural Resources industries. In the Automotive sector, clients have praised their effective customer support and ability to enhance customer satisfaction and sales. For Energy & Natural Resources, they excelled in providing seamless customer care, resulting in improved loyalty program engagement and customer satisfaction. Overall, the sentiment is highly positive, indicating a strong alignment with client values and a commitment to excellence across both industries.
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Automotive Energy & natural resourcesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight Significo's competitive pricing and strong value for money. One client noted that the pricing 'fit our budget' and emphasized 'good value for cost,' while another remarked on their 'great culture fit' and alignment of company values. Overall, feedback suggests that Significo delivers effective solutions without compromising quality, leading to increased customer satisfaction and operational efficiency.Was this helpful?
$1,000+< $25 / hr250 - 999București, RomaniaServices provided
50% Call Center Services20% Customer Service Outsourcing15% Back Office Outsourcing +1 service15% CRM Consulting and SISee all 14 projectsValoris Center is a distinguished provider of Contact Center Services, offering a comprehensive suite of Customer Support Services, including Inbound and Outbound Call Center operations, Telemarketing Services, and Customer Care Services. Across their reviews, 85% of clients commend their flexibility, proactive approach, and strong project management, though some note room for improvement in personnel turnover and attention to detail.
1 of 2 reviews are 5 stars2 new reviews for Call Center Services services$50,000 – $199,999 avg. project costRead 2 Recent ReviewsReviewed 2 times in the past 6 months
Recent reviews highlight Valoris Center's proactive approach and strong alignment with client needs, demonstrating flexibility and effective communication. A client from PENNY Romania praised their support in customer problem resolution, noting impressive response rates and project management. Similarly, BRT SPA's quality manager commended their punctuality and understanding of customer requirements, achieving targets within agreed timeframes. Overall sentiment is highly positive, with minimal suggestions for improvement.Was this helpful?
7 of 9 Call Center Services reviews are 5 stars2 new reviews for Call Center Services in past 6 months$10,000 – $49,000 avg. project costRead 9 ReviewsCall Center Services PROJECT HIGHLIGHT
Call Center & Sales Services for FinTech Platform Co
5.0 — Valoris Center was hired by a fintech platform company to manage their outbound service and sales campaign. The team handled the client's welcome calls and encouraged customers to order a physical Read moreWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently commend Valoris Center for their exceptional value for money, with multiple reviews highlighting that their pricing aligns well with project budgets. One client noted, 'Pricing fit our budget' and another emphasized 'Good value for cost.' Overall sentiment reflects satisfaction with both the cost-effectiveness and the quality of service provided, making Valoris a reliable choice for businesses seeking efficient customer support solutions.Was this helpful?
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$1,000+$25 - $49 / hr2 - 9
Services provided
80% Sales Outsourcing10% Business Consulting5% Business Continuity Management +1 service5% CRM Consulting and SILead Bridge Consulting, a Sales Outsourcing company, is based in Zagreb, Croatia. They offer Sales Outsourcing and Business Consulting.
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$1,000+< $25 / hr50 - 249
Services provided
100% Call Center ServicesAdvanced Collection Bureau is an answering service company. The agency is headquartered in Rockledge, Florida. Their team focuses on Call Center Services.
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What are Featured Providers?
$1,000+< $25 / hr50 - 249Ed, SwedenServices provided
10% Call Center Services80% Sales Outsourcing10% Email MarketingSee all 62 projectsA-SALES AB specializes in outbound sales and lead generation services. With a strong emphasis on creating tailored outreach campaigns, the company consistently delivers measurable results, averaging 10-22 qualified meetings per month for various clients. Client feedback is overwhelmingly positive, with 100% of reviewers highlighting A-SALES AB's precision targeting and reliable project management, while none reported areas for significant improvement.
Reviews mention Well-organized projects
The sentiment regarding A-SALES AB's project organization is overwhelmingly positive. Clients consistently highlighted their structured approach and timely delivery of project milestones. One client noted, 'Their project management was organized and reliable from start to finish,' while another remarked on their 'consistent and well-organized' processes. Overall, the feedback emphasizes A-SALES AB's ability to maintain clear timelines and effectively manage complex projects, contributing to successful outcomes.-
Sales Appointment Setting for Optimization Strategy Company
5.0 Jun 24, 2024The strategy was constantly improved, and we were always kept in the loop of things. Their team was very approachable, and when any problems came up, they were promptly solved.
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Lead Generation for Digital Marketing Agency
5.0 Mar 29, 2024Yes, they were punctual and detailed. Every deadline was respected well in advance and they replied to queries quickly.
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Sales Outsourcing for Business Location Consultancy
5.0 Mar 13, 2025Their project management was highly organized and efficient. The team effectively managed timelines and ensured that deliverables were met promptly, demonstrating a strong ability to respond to client needs. This level of organization contributed to the overall success of the project.
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Call Center Services for IT Services Company
5.0 Sep 22, 2025The A-Sales team organized the project in a very structured way. They set clear timelines at the start, and every deliverable from campaign launches to weekly updates arrived as promised. We had access to detailed tracking reports that made it easy to follow progress without having to chase information.
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Call Center Services for IT Services Company
5.0 Sep 22, 2025A-Sales kept the process very organized and easy to follow. What stood out most about A-Sales was their ability to combine speed with precision. They ramped up quickly, launching campaigns almost immediately, yet the outreach still felt highly targeted and well thought out.
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Industry Experience
A-SALES AB has proven expertise across industries such as Healthcare, IT Services, Advertising & Marketing, and Consulting. Clients commend their strong project management, personalized outreach, and ability to generate qualified leads effectively. Feedback highlights their nuanced understanding of highly regulated markets like Healthcare and their agile approach in IT and Advertising sectors, resulting in measurable success in booking meetings and expanding pipelines. Overall, they are well-suited for organizations seeking to enhance lead generation and sales strategies in these domains.
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Construction Consumer Products Government Manufacturing Information technology Financial services Education Healthcare Software Supply Chain, Logistics, and Transport Human Resources Advertising & marketing Business services IT Services ConsultingWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
The feedback regarding A-SALES AB's pricing indicates a consistent sentiment of good value for money. Many clients noted that the company's services fit their budgets while delivering impressive results, such as generating a steady stream of qualified meetings. One client highlighted, 'Pricing fit our budget' and 'Good value for cost,' while another mentioned, 'They delivered all promises and were always responsive.' However, a few reviews expressed concerns about the quality of service, suggesting that client experiences may vary, especially regarding the effectiveness of communication and project management.Was this helpful?
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$1,000+< $25 / hr50 - 249Shah Faisal Town, PakistanServices provided
40% Call Center Services45% Customer Service Outsourcing15% Back Office OutsourcingSee all 15 projectsAssistring LLC is a company that specializes in Contact Center Services, offering Inbound Call Center and Customer Support Services. Across numerous reviews, they are praised for their effective call handling, operational reliability, and ability to enhance customer satisfaction. Approximately 85% of reviewers commend their project management skills and strategic approach, indicating a consistent track record of exceeding client expectations and improving customer service metrics.
10 of 11 Call Center Services reviews are 5 stars1 new review for Call Center Services in past 6 months$10,000 – $49,000 avg. project costRead 11 ReviewsCall Center Services PROJECT HIGHLIGHT
Call Center Services for Party Goods Retailer
5.0 — Assistring LLC provided call center services for a party goods retailer. The team managed inquiries, issues, orders, fulfillment, returns, exchanges, and product information and recommendations. Read moreWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight Assistring LLC's competitive pricing as a key factor in their selection, noting that it aligns well with their budgets while providing excellent value for money. For instance, a Director of Operations stated that the pricing 'fit our budget' and offered 'good value for cost,' leading to improved customer satisfaction and operational efficiency. Overall, sentiment across reviews is overwhelmingly positive, with many clients expressing satisfaction with the cost-effectiveness relative to the quality of service received.Was this helpful?
More responsive than most other service providers
Get in TouchAssistring LLC is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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Undisclosed< $25 / hr50 - 249Cebu City, Philippines
Services provided
25% Call Center Services25% Back Office Outsourcing25% Customer Service Outsourcing +1 service25% Sales OutsourcingPhilmore Virtual Support Services Inc is a Cebu City, Philippines-based call center. They offer Call Center Services and Back Office Outsourcing.
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Undisclosed< $25 / hr250 - 999Santo Domingo, Dominican Republic
Services provided
50% Call Center Services50% Customer Service OutsourcingInterboost Staffing Solutions is a call center and Customer Service Outsourcing company established in 2020. The team focuses on Call Center Services and Customer Service Outsourcing.
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$1,000+< $25 / hr10 - 49Ha Noi, Vietnam
Services provided
65% Sales Outsourcing20% Social Media Marketing15% Account-Based MarketingGreswin, a Sales Outsourcing company, provide Sales Outsourcing and Social Media Marketing. They were launched in 2023.
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$1,000+< $25 / hr10 - 49
Services provided
80% Call Center Services20% Custom Software DevelopmentBased in Islamabad, Pakistan, OffSys Solutions is a small call center company. Their services include Call Center Services and Custom Software Development.
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Undisclosed$50 - $99 / hr2 - 9Richmond, VA
Services provided
100% Sales OutsourcingSales Outsourcing company Siftly Leads was established in 2025. Headquartered in Richmond, Virginia, the team specializes in Sales Outsourcing.
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$1,000+< $25 / hr250 - 999
Services provided
20% Call Center Services20% Back Office Outsourcing20% Customer Service Outsourcing +2 services20% HR Outsourcing20% Sales OutsourcingVozaa Solutions is a call center service headquartered in Denver, Colorado. They specialize in Call Center Services and Back Office Outsourcing and were established in 2023.
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$1,000+Undisclosed2 - 9Casablanca, Morocco
Services provided
20% Call Center Services60% Sales Outsourcing20% Email MarketingMassiveLead is a Sales Outsourcing company. Established in 2023, their team focuses on Sales Outsourcing and Email Marketing.
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$1,000+< $25 / hr50 - 249
Services provided
75% Call Center Services25% Customer Service OutsourcingMAF Global Inc. Is a call center service. Based in San Clemente, Philippines, the team provides Call Center Services and Customer Service Outsourcing.
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$1,000+< $25 / hr50 - 249
Services provided
30% Call Center Services20% Sales Outsourcing10% Back Office Outsourcing +4 services10% Customer Service Outsourcing10% Finance & Accounting Outsourcing (FAO)10% HR Outsourcing10% Recruitment Process OutsourcingVirtual ConnIQ is a call center service located in Consolacion, Philippines. Established in 2022, the team provides Call Center Services and Sales Outsourcing.
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$1,000+$25 - $49 / hr50 - 249
Services provided
25% Call Center Services25% Back Office Outsourcing25% Customer Service Outsourcing +1 service25% Sales OutsourcingCamTalk Solutions is a North Miami, Florida-based call center service. They provide Call Center Services and Back Office Outsourcing.
Read more$3,200 Per agent - 5 dedicated agents $3,100 Per agent - 15 dedicated agents $3,000 Per agent - 30+ dedicated agentsView PackagesScalable Call Center Support
Professional inbound and outbound call handling with dedicated U.S.-based contractors, multi-channel capabilities, and reliable oversight.Was this helpful?
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$1,000+< $25 / hr50 - 249
Services provided
30% Call Center Services30% Sales Outsourcing20% CRM Consulting and SI +1 service20% Direct MarketingNile Support is a phone answering service. The Fort Worth, Texas-based team specializes in Call Center Services and Sales Outsourcing.
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$1,000+< $25 / hr50 - 249
Services provided
35% Call Center Services35% Back Office Outsourcing30% Sales OutsourcingIgnited Virtual Outsourcing Services Corp, a midsize answering service company, is headquartered in Iriga City, Philippines. The team specializes in Call Center Services and Back Office Outsourcing.
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$5,000+< $25 / hr250 - 999Cairo, Egypt
Services provided
20% Call Center Services40% Sales Outsourcing20% Back Office Outsourcing +1 service20% Customer Service OutsourcingGulf Global Outsourcing is a midsize Cairo, Egypt-based Sales Outsourcing company. Their services include Sales Outsourcing and Call Center Services.
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UndisclosedUndisclosed2 - 9
Services provided
10% Call Center Services70% Sales Outsourcing15% Email Marketing +1 service5% AI AgentsThe Sales Angels is a Sales Outsourcing company. They were founded in 2023 and specialize in Sales Outsourcing and Email Marketing.
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$1,000+< $25 / hr1,000 - 9,999Opa-locka, FL
Services provided
20% Call Center Services20% Back Office Outsourcing20% Customer Service Outsourcing +2 services20% Sales Outsourcing20% TranslationTopCom Solutions, a large answering service, is headquartered in Opa-locka, Florida and Santo Domingo, Dominican Republic. The team offers Call Center Services and Back Office Outsourcing.
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$10,000+< $25 / hr50 - 249
Services provided
25% Call Center Services25% Back Office Outsourcing25% Customer Service Outsourcing +1 service25% Sales OutsourcingArbitrail Pte Ltd, an answering service company, was established in 2023. The midsize team offers Call Center Services and Back Office Outsourcing.
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$1,000+$25 - $49 / hr2 - 9Dnipro, Ukraine
Services provided
80% Sales Outsourcing20% Email MarketingLeadjem is a Sales Outsourcing company. Launched in 2025, the team offers Sales Outsourcing and Email Marketing. The agency is in Dnipro, Ukraine.
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$5,000+Undisclosed2 - 9Elizabeth City, NC
Services provided
100% Sales OutsourcingSmall Sales Outsourcing company Outboundless, is located in Elizabeth City, North Carolina. Their services include Sales Outsourcing.
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$1,000+< $25 / hr50 - 249
Services provided
20% Call Center Services20% CRM Consulting and SI20% Conversion Optimization +2 services20% Performance Marketing20% Sales OutsourcingGravify is a Conversion Optimization company. The firm is located in Mumbai, India. Their services include Conversion Optimization and CRM consulting and SI.
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$5,000+$25 - $49 / hr50 - 249
Services provided
45% Call Center Services10% Back Office Outsourcing10% Customer Service Outsourcing +6 services10% Sales Outsourcing5% Account-Based Marketing5% Affiliate Marketing5% Commercial Financing5% Commercial Property Management5% Finance & Accounting Outsourcing (FAO)ACES is a midsize answering service company. They provide Call Center Services and Back Office Outsourcing and were launched in 2020.
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$1,000+Undisclosed2 - 9
Services provided
80% Sales Outsourcing20% Email MarketingLeadFjord is a Sales Outsourcing company. In Mellbystrand, Sweden, the firm provides Sales Outsourcing and Email Marketing.
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$1,000+< $25 / hr50 - 249
Services provided
25% Call Center Services25% Back Office Outsourcing25% Customer Service Outsourcing +1 service25% Sales OutsourcingGlobal Contact Enterprises is an answering service. The company is in San Salvador, El Salvador. Their team specializes in Call Center Services and Back Office Outsourcing.
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$1,000+$100 - $149 / hr2 - 9
Services provided
50% Call Center Services50% Sales OutsourcingFounded in 2024, CAB Sales Consulting is a small Sales Outsourcing and telephone answering service. Their services include Sales Outsourcing and Call Center Services.
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$1,000+$25 - $49 / hr10 - 49T'bilisi, Georgia
Services provided
70% Call Center Services20% Customer Service Outsourcing10% Back Office OutsourcingSmartconnectgeorgia is an answering service company. They provide Call Center Services and Customer Service Outsourcing and were established in 2024. The company is located in T'bilisi, Georgia.
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$5,000+$25 - $49 / hr50 - 249
Services provided
50% Sales Outsourcing40% Business Consulting5% Finance & Accounting Outsourcing (FAO) +1 service5% Financial ConsultingUpturnly is a Sales Outsourcing company. The team offers Sales Outsourcing and Business Consulting and is based in Udaipur, India.
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$5,000+$150 - $199 / hr10 - 49London, England
Services provided
80% Sales Outsourcing20% Business ConsultingWin Labs is a London, England-based Sales Outsourcing company. The team specializes in Sales Outsourcing and Business Consulting.
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$1,000+$25 - $49 / hr2 - 9Whitby, Canada
Services provided
15% Call Center Services75% Sales Outsourcing10% Email MarketingSales Outsourcing company Apex Meeting Solutions is located in Whitby, Canada. Their services include Sales Outsourcing and Call Center Services.
Read more -
$5,000+$100 - $149 / hr50 - 249
Services provided
100% Sales OutsourcingDIY Interior Design is an Avon Lake, Ohio-based Sales Outsourcing company. Founded in 2023, the team specializes in Sales Outsourcing.
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$10,000+< $25 / hr50 - 249Albuquerque, NM
Services provided
70% Call Center Services20% Logistics & Supply Chain Consulting10% Back Office OutsourcingAnchorcall Services, LLC, a call center, provide Call Center Services and Logistics & Supply Chain Consulting. They were founded in 2025.
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$1,000+$200 - $300 / hr2 - 9
Services provided
50% CRM Consulting and SI50% Sales OutsourcingHypeClients is a CRM consulting and SI and Sales Outsourcing company launched in 2022. The company specializes in CRM consulting and SI and Sales Outsourcing, and is small.
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Undisclosed< $25 / hr2 - 9
Services provided
45% Call Center Services45% Business Consulting10% Sales OutsourcingThe Admin Partner Agency (Pty) Ltd, a small Business Consulting company, is based in. The team offers Business Consulting and Call Center Services.
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$5,000+$50 - $99 / hr10 - 49
Services provided
50% Business Consulting50% Sales OutsourcingLaunched in 2001, RDI, Inc. Is a Business Consulting and Sales Outsourcing company. The small team focuses on Business Consulting and Sales Outsourcing.
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UndisclosedUndisclosed250 - 999
Services provided
20% Call Center Services30% Business Consulting20% Ecommerce Marketing +2 services20% Search Engine Optimization10% Social Media MarketingEstablished in 2022, ManilaPros is a Business Consulting company. The midsize team focuses on Business Consulting and Search Engine Optimization.
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$5,000+$100 - $149 / hr2 - 9Cheltenham, England
Services provided
40% Business Consulting40% Sales Outsourcing10% Marketing Strategy +1 service10% Product MarketingFirestarter Business Solutions Ltd is a Business Consulting company headquartered in Cheltenham, England. Their services include Business Consulting and Sales Outsourcing.
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$1,000+< $25 / hr50 - 249
Services provided
35% Call Center Services35% Back Office Outsourcing20% Transcription +1 service10% Sales OutsourcingSee all 1 projectsZee Tech Support offers comprehensive Customer Support Services, excelling in both digital marketing and Contact Center Services. The reviews highlight their effective project management style, characterized by timely updates and high prioritization of tasks. Clients report significant business improvements and unanimously recommend Zee Tech Support for their exceptional service delivery in managing customer needs.
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$10,000+Undisclosed10 - 49Bath, England
Services provided
40% Sales Outsourcing20% Marketing Strategy10% Business Consulting +3 services10% Digital Strategy10% Email Marketing10% Market ResearchBranch Growth, a Sales Outsourcing company, was launched in 2005. The company specializes in Sales Outsourcing and Marketing Strategy, and is small.
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$1,000+< $25 / hr50 - 249San Diego, CA
Services provided
30% Customer Service Outsourcing30% Sales Outsourcing20% Back Office Outsourcing +9 services3% Graphic Design3% Social Media Marketing2% Accounting2% Branding2% Content Marketing2% Email Marketing2% Translation2% Video Marketing2% Web DesignVirtual Latinos is a Customer Service Outsourcing company. Based in San Diego, California, the agency was founded in 2018. Their services include Customer Service Outsourcing and Sales Outsourcing.
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$10,000+$25 - $49 / hr50 - 249Pune, India
Services provided
20% Sales Outsourcing15% Account-Based Marketing15% Email Marketing +5 services10% AI Development10% Demand Generation Marketing10% Market Research10% Performance Marketing10% Product MarketingLaunched in 2014, Valasys Media LLC is a Sales Outsourcing company. The company offers Sales Outsourcing and Email Marketing, and is midsize.
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$1,000+< $25 / hr10 - 49Bedford, Canada
Services provided
50% Call Center Services50% Customer Service OutsourcingSmiledog "Your Receptionist", a small call center and Customer Service Outsourcing company, is located in Bedford, Canada. Their services include Call Center Services and Customer Service
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UndisclosedUndisclosed10 - 49Bethlehem, PA
Services provided
50% Call Center Services25% IT Managed Services15% Cybersecurity +1 service10% IT Staff AugmentationET&T, Inc. Is an answering service. Founded in 1968, their team focuses on Call Center Services and IT managed services.
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Undisclosed< $25 / hr10 - 49
Services provided
50% Call Center Services40% Back Office Outsourcing10% Social Media MarketingBackend Communications is a phone answering service. Launched in 2020, the firm focuses on Call Center Services and Back Office Outsourcing.
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Focus (x-axis)
Focus accounts for a company’s specialization within a certain service.
Ability to Deliver (y-axis)
Ability to Deliver considers three criteria:
- Client feedback and reviews
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Top 15 Call Centers Services for Small Business
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$1,000+< $25 / hr50 - 249Denver, CO
Ability to deliver
40/40.020/20 Reviews10/10 Clients & Experience10/10 Market PresenceService focus
10% Call Center Services70% Sales Outsourcing20% Other -
$1,000+$25 - $49 / hr250 - 999Oakville, Canada
Ability to deliver
39.8/40.019.8/20 Reviews10/10 Clients & Experience10/10 Market PresenceService focus
10% Call Center Services70% Sales Outsourcing20% Other -
$1,000+$100 - $149 / hr250 - 999St. Louis, MO
Ability to deliver
39.5/40.019.8/20 Reviews10/10 Clients & Experience9.7/10 Market PresenceService focus
75% Sales Outsourcing25% Other -
$1,000+$25 - $49 / hr50 - 249Laguna Beach, CA
Ability to deliver
39.5/40.020/20 Reviews10/10 Clients & Experience9.5/10 Market PresenceService focus
10% Call Center Services80% Sales Outsourcing10% Other -
$1,000+< $25 / hr1,000 - 9,999Wilmington, DE
Ability to deliver
39.4/40.020/20 Reviews9.6/10 Clients & Experience9.8/10 Market PresenceService focus
25% Call Center Services75% Other -
$1,000+$25 - $49 / hr50 - 249Ottawa, Canada
Ability to deliver
38.9/40.020/20 Reviews10/10 Clients & Experience8.9/10 Market PresenceService focus
10% Call Center Services75% Sales Outsourcing15% Other -
$1,000+< $25 / hr50 - 249Ed, Sweden
Ability to deliver
38.7/40.019.8/20 Reviews10/10 Clients & Experience8.9/10 Market PresenceService focus
10% Call Center Services80% Sales Outsourcing10% Other -
$1,000+< $25 / hr50 - 249London, England
Ability to deliver
37.9/40.020/20 Reviews10/10 Clients & Experience7.9/10 Market PresenceService focus
10% Call Center Services80% Sales Outsourcing10% Other -
$1,000+$100 - $149 / hr10 - 49Horsham , England
Ability to deliver
37.6/40.018/20 Reviews10/10 Clients & Experience9.6/10 Market PresenceService focus
10% Call Center Services90% Sales Outsourcing -
$1,000+< $25 / hr1,000 - 9,999Chicago, IL
Ability to deliver
37.5/40.018.6/20 Reviews9.4/10 Clients & Experience9.5/10 Market PresenceService focus
20% Call Center Services10% Sales Outsourcing70% Other -
$1,000+< $25 / hr50 - 249Las Vegas, NV
Ability to deliver
37.5/40.018.6/20 Reviews9.8/10 Clients & Experience9.1/10 Market PresenceService focus
10% Call Center Services75% Sales Outsourcing15% Other -
$5,000+Undisclosed50 - 249Boca Raton, FL
Ability to deliver
37.2/40.017.6/20 Reviews10/10 Clients & Experience9.6/10 Market PresenceService focus
10% Call Center Services80% Sales Outsourcing10% Other -
$1,000+< $25 / hr1,000 - 9,999Gilbert, AZ
Ability to deliver
39/40.019.4/20 Reviews10/10 Clients & Experience9.6/10 Market PresenceService focus
10% Call Center Services10% Sales Outsourcing80% Other -
$1,000+< $25 / hr1,000 - 9,999Hollywood, FL
Ability to deliver
38.9/40.020/20 Reviews10/10 Clients & Experience8.9/10 Market PresenceService focus
10% Call Center Services10% Sales Outsourcing80% Other -
$1,000+$50 - $99 / hr10 - 49Olympia, WA
Ability to deliver
36.8/40.019/20 Reviews10/10 Clients & Experience7.8/10 Market PresenceService focus
10% Call Center Services70% Sales Outsourcing20% Other -
$5,000+< $25 / hr50 - 249Cairo, Egypt
Ability to deliver
36.6/40.018.4/20 Reviews10/10 Clients & Experience8.2/10 Market PresenceService focus
30% Call Center Services20% Sales Outsourcing50% Other -
$1,000+Undisclosed1,000 - 9,999New York, NY
Ability to deliver
36.5/40.020/20 Reviews10/10 Clients & Experience6.5/10 Market PresenceService focus
10% Call Center Services80% Sales Outsourcing10% Other -
$1,000+< $25 / hr250 - 999Dnipro, Ukraine
Ability to deliver
36.4/40.016.8/20 Reviews10/10 Clients & Experience9.6/10 Market PresenceService focus
35% Call Center Services65% Other -
$1,000+< $25 / hr250 - 999Portland, OR
Ability to deliver
39.6/40.019.8/20 Reviews10/10 Clients & Experience9.8/10 Market PresenceService focus
10% Call Center Services10% Sales Outsourcing80% Other -
$1,000+$25 - $49 / hr250 - 999Orlando, FL
Ability to deliver
35.5/40.016.4/20 Reviews10/10 Clients & Experience9.1/10 Market PresenceService focus
45% Call Center Services15% Sales Outsourcing40% Other -
$1,000+< $25 / hr50 - 249Chicago, IL
Ability to deliver
35.4/40.016.6/20 Reviews9.5/10 Clients & Experience9.3/10 Market PresenceService focus
45% Call Center Services15% Sales Outsourcing40% Other -
$1,000+Undisclosed10 - 49Langley, Canada
Ability to deliver
35.3/40.017/20 Reviews9.1/10 Clients & Experience9.2/10 Market PresenceService focus
80% Sales Outsourcing20% Other -
$10,000+$25 - $49 / hr250 - 999Simi Valley, CA
Ability to deliver
35.2/40.015.6/20 Reviews10/10 Clients & Experience9.6/10 Market PresenceService focus
70% Sales Outsourcing30% Other -
$5,000+$25 - $49 / hr2 - 9Kyiv, Ukraine
Ability to deliver
34.8/40.018/20 Reviews10/10 Clients & Experience6.8/10 Market PresenceService focus
90% Sales Outsourcing10% Other -
$25,000+Undisclosed50 - 249Toronto, Canada
Ability to deliver
34.8/40.017.4/20 Reviews9.8/10 Clients & Experience7.5/10 Market PresenceService focus
15% Call Center Services70% Sales Outsourcing15% Other -
$10,000+< $25 / hr250 - 999San Pablo City, Philippines
Ability to deliver
38.7/40.020/20 Reviews10/10 Clients & Experience8.7/10 Market PresenceService focus
20% Call Center Services80% Other -
$5,000+< $25 / hr1,000 - 9,999Lexington, KY
Ability to deliver
36.7/40.017/20 Reviews10/10 Clients & Experience9.7/10 Market PresenceService focus
20% Call Center Services80% Other -
$5,000+$150 - $199 / hr10 - 49
Ability to deliver
34.7/40.016.4/20 Reviews10/10 Clients & Experience8.3/10 Market PresenceService focus
100% Sales Outsourcing -
$1,000+< $25 / hr2 - 9Kyiv, Ukraine
Ability to deliver
34.7/40.016/20 Reviews9.9/10 Clients & Experience8.8/10 Market PresenceService focus
80% Sales Outsourcing20% Other -
$5,000+Undisclosed10 - 49
Ability to deliver
34.5/40.018.2/20 Reviews9/10 Clients & Experience7.4/10 Market PresenceService focus
15% Call Center Services80% Sales Outsourcing5% Other
Latest Call Centers Articles
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How to Build a Budget for Call Center Services [With Template]
Call center costs can add up over time, so it’s important that companies establish a thorough budget plan before outsourcing.
Guide to Call Center Outsourcing
Call center outsourcing is when a company hires a BPO service provider to handle inbound or outbound calls.
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