Top Call Center Companies & Services for Small Business
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Featured
What are Featured Providers?
$1,000+< $25 / hr1,000 - 9,999Chicago, ILServices provided
See all 28 projectsHugo Inc. | Top CX Provider is a distinguished company specializing in Contact Center Services, offering comprehensive Customer Support Services across various channels such as email, chat, and phone. The client reviews highlight their adaptability and efficiency, with 100% positive feedback on their seamless integration and ability to enhance customer engagement capabilities, resulting in impressive metrics like a 99.8% accuracy in order processing and fulfillment.
$5,000+< $25 / hr1,000 - 9,999Lexington, KYServices provided
See all 47 projectsHelpware is a specialized provider of customer care services, offering expertise in both inbound and outbound call center operations. The company consistently receives high praise for its ability to customize solutions, leading to seamless integration with clients' needs. Approximately 80% of reviewers highlight Helpware's proactive approach and strong project management skills, while 90% emphasize its cultural and operational alignment with client goals, reflecting an overall positive reception.
$5,000+< $25 / hr1,000 - 9,999Cebu City, PhilippinesServices provided
See all 9 projectsSelect VoiceCom is a provider of Contact Center Services, specializing in customer support, telephonic support, and telemarketing services. Reviews indicate a strong cultural fit with clients, highlighted by impressive communication and project management skills. Notably, Select VoiceCom achieved a 35% increase in customer satisfaction and a 25% boost in sales conversions. Positive feedback predominates, with no significant areas for improvement highlighted by clients.
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$1,000+< $25 / hr10 - 49London, England
Services provided
See all 1 projectsMedlysis – Simplifying Medical Record Retrieval & ROI Services Location: London, UK | Serving clients across the United States Description:Medlysis is a specialized third-party service
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$1,000+< $25 / hr2 - 9Sialkot, Pakistan
Services provided
Nexteller is an answering service company. The team offers Call Center Services and Sales Outsourcing, and the firm is located in Sialkot, Pakistan.
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Featured
What are Featured Providers?
$1,000+< $25 / hr1,000 - 9,999Davao City, PhilippinesServices provided
See all 10 projectsSix Eleven Global Services is a customer support services provider specializing in call handling and customer service operations. The company has garnered positive feedback, with reviewers highlighting their exceptional responsiveness and alignment with company values. A significant 100% of reviewers commend their swift one-hour response times and the cultural fit, without any noted areas for improvement.
$1,000+< $25 / hr1,000 - 9,999Wilmington, DEServices provided
See all 82 projectsSupportYourApp is a provider of Contact Center Services, specializing in Customer Support Services including Inbound Call Center and Telephonic Support. The company is highly praised for delivering reliable and multi-channel support, with 100% of reviews commending their timely project management and professional communication. Clients consistently highlight SupportYourApp's flexibility and capacity to scale support operations efficiently.
$1,000+< $25 / hr250 - 999Dnipro, UkraineServices provided
See all 26 projectsSimply Contact is a professional contact center services company specializing in inbound and outbound call handling, customer support services, and telephonic support across various languages and channels. Reviews indicate a remarkable satisfaction rate, with over 95% of feedback being positive, highlighting their efficiency, adaptability, and exceptional customer care services. Notably, Simply Contact achieved a 30-45% increase in customer satisfaction scores for multiple clients.
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Undisclosed< $25 / hr50 - 249
Services provided
Supirax Global Corporations Inc. Is a telephone answering service. The St. Petersburg, Florida-based team provides Call Center Services and Back Office Outsourcing.
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$1,000+$25 - $49 / hr250 - 999
Services provided
MINDSPACE OUTSOURCING SERVICES is a Finance & Accounting Outsourcing (FAO) company launched in 2011. The agency focuses on Finance & Accounting Outsourcing (FAO) and Sales Outsourcing, and is
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$5,000+< $25 / hr50 - 249Mumbai, India
Services provided
I2c World Inc. Is a Back Office Outsourcing company. They were established in 2001, and their services include Back Office Outsourcing and Sales Outsourcing.
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$1,000+< $25 / hr10 - 49Durban North, South Africa
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See all 1 projectsOrynex BPO is a customer experience partner designed to deliver customer experiences that feel personal, consistent and genuinely human. We are intentionally small, allowing our teams to understand
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$1,000+Undisclosed10 - 49
Services provided
See all 1 projectsSidekickAdmin offers comprehensive Contact Center Services, encompassing both inbound and outbound call handling, including receptionist tasks and appointment booking. The overall feedback highlights their professionalism, efficiency, and exceptional call quality. Clients appreciate their structured communication, detailed reporting, and patient customer support, resulting in increased revenue and satisfaction.
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Featured
What are Featured Providers?
$1,000+$25 - $49 / hr50 - 249Zagreb, CroatiaServices provided
See all 6 projectsSignifico is a dedicated provider of Contact Center Services, specializing in Inbound Call Center and Customer Support Services. Their clients, including those in the automotive and oil industries, consistently praise them for their timeliness, adaptability, and outstanding customer care, resulting in increased customer satisfaction and reduced wait times. Approximately 100% of reviewers highlight their impressive responsiveness and alignment with client needs.
$1,000+< $25 / hr250 - 999București, RomaniaServices provided
See all 14 projectsValoris Center is a company specializing in Contact Center Services, offering a comprehensive suite of solutions, including Inbound and Outbound Call Center, Customer Support Services, and Telemarketing Services. Reviews indicate a strong emphasis on punctuality, flexibility, and customer care, with over 85% client satisfaction ratings and notable mentions for their proactive and adaptable approach.
$1,000+< $25 / hr50 - 249Ed, SwedenServices provided
See all 64 projectsA-SALES AB is a specialized company offering outbound Contact Center Services with a focus on generating qualified sales leads through multi-channel campaigns. Their reviews reveal a consistent delivery of project objectives, with clients highlighting their precision in targeting, proactive project management, and effective communication. Approximately 90% of reviewers commend their ability to understand nuanced market needs and tailor outreach accordingly, contributing to a steady increase in business opportunities.
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$1,000+$150 - $199 / hrFreelancerSzczecin, Poland
Services provided
MarcinKowalik.online is a phone answering service. Located in Szczecin, Poland, the firm was founded in 2014. Their services include Call Center Services and Sales Outsourcing.
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UndisclosedUndisclosed250 - 999
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Bambus Group , a Market Research company, is in Pristina, Kosovo. The team offers Market Research and Customer Service Outsourcing.
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Undisclosed< $25 / hr250 - 999
Services provided
Resolv.Global is a Staffing company. The firm is based in Plano, Texas. Their team focuses on Staffing and Employer of Record (EOR) Services.
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Undisclosed< $25 / hr10 - 49Islamabad, Pakistan
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See all 7 projectsOur expert BPO team provides customized outsourcing solutions to improve business operations, boost process efficiency, and reduce operational costs. We are committed to quality service delivery,
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UndisclosedUndisclosed2 - 9Penryn, England
Services provided
See all 1 projectsSentics Customer Care Ltd provides call answering services, as evidenced by their engagement with London Intensive LTD. Reviews highlight their professionalism and effective workflow, with clients expressing satisfaction in the seamless and efficient service provided. Overall, Sentics Customer Care Ltd is recognized for their high level of professionalism and ease of collaboration.
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$10,000+< $25 / hr10 - 49
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See all 1 projectsLink Digita specializes in Inside Sales Recruitment, Digital Marketing, and Sales Development Representative (SDR) management. Their reviews highlight exceptional project management, data-driven strategies, and personalized service, resulting in impressive outcomes such as increased client satisfaction and enhanced lead generation. Suggestions for improvement include refining internal communication and expanding training resources for sustained SDR performance.
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$1,000+$25 - $49 / hr50 - 249
Services provided
See all 1 projectsWithout meaningful connections, how could businesses retain customers, drive growth, or truly stand out in a competitive market? Many companies are facing challenges in managing their customer
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UndisclosedUndisclosed10 - 49Nairobi, Kenya
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Accurate Africa eServices Ltd is a Nairobi, Kenya-based call center company. Their services include Call Center Services and Market Research.
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$5,000+< $25 / hr1,000 - 9,999Kyiv, Ukraine
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Adelina BPO is a large call center located in Kyiv, Ukraine and Minsk, Belarus. The team focuses on Call Center Services and Customer Service Outsourcing.
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$250,000+Undisclosed10 - 49Puerto Vallarta, Mexico
Services provided
Occupy S.A de C.V., a small telephone answering service, is headquartered in Puerto Vallarta, Mexico. Their services include Call Center Services and Affiliate Marketing.
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$1,000+< $25 / hr10 - 49Oxford, MS
Services provided
Founded in 2019, USA Calling Solutions, a small Sales Outsourcing company, is in Oxford, Mississippi. Their team offers Sales Outsourcing.
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$1,000+$25 - $49 / hr10 - 49Cairo, Egypt
Services provided
Blue Studio For Voice Over & Dubbing is a telephone answering service founded in 2013. The team focuses on Call Center Services and Video Production and is in Cairo, Egypt.
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UndisclosedUndisclosed10 - 49
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Founded in 2019, Culture Closers, ApS is a call center company. The team focuses on Call Center Services.
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$1,000+< $25 / hr50 - 249Tirana, Albania
Services provided
Midsize telephone answering service SIMETRIX SOLUTIONS, is located in Tirana, Albania and Durrës, Albania. Their services include Call Center Services and Customer Service Outsourcing.
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$5,000+$25 - $49 / hr10 - 49Ahmedabad, India
Services provided
SRS Green Technologies Pvt Ltd. Is a telephone answering service headquartered in Ahmedabad, India. Their services include Call Center Services and HR Consulting.
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$1,000+$50 - $99 / hr10 - 49Poznań, Poland
Services provided
HotLead is a Sales Outsourcing company. Their small team is based in Poznań, Poland and provides Sales Outsourcing and Email Marketing. The company was established in 2019.
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Undisclosed< $25 / hr10 - 49Calgary, Canada
Services provided
Jump Contact Center is a small call center company in Calgary, Canada. Their services include Call Center Services.
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$5,000+< $25 / hr2 - 9
Services provided
Climb Consulting, a Sales Outsourcing company, specializes in Sales Outsourcing. The company is based in Brooklyn, New York.
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UndisclosedUndisclosed2 - 9New York, NY
Services provided
MiaAnswers Virtual Receptionists is a call center company. The New York, New York-based agency was established in 2009. Their services include Call Center Services and Customer Service Outsourcing.
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UndisclosedUndisclosed2 - 9Sausalito, CA
Services provided
Donna Digital Receptionists is a phone answering service. The Sausalito, California-based agency was launched in 2020. Their services include Call Center Services and Customer Service Outsourcing.
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$25,000+< $25 / hr10 - 49Quatre Bornes, Mauritius
Services provided
Contact Center Solutions is an answering service. They are located in Quatre Bornes, Mauritius and have small team. Their team specializes in Call Center Services and Translation.
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$25,000+< $25 / hr250 - 999New York, NY
Services provided
Call center company Omelink provides Call Center Services and Customer Service Outsourcing. They were founded in 2016.
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UndisclosedUndisclosed2 - 9Punta Gorda, FL
Services provided
Joy's Desk is an answering service located in Punta Gorda, Florida. Established in 2021, the team provides Call Center Services.
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$1,000+< $25 / hr2 - 9Northampton, MA
Services provided
Launched in 2021, Sales Desk Solutions is a call center service. The team provides Call Center Services and Sales Outsourcing and is in Northampton, Massachusetts.
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$25,000+$25 - $49 / hr10 - 49
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Established in 2022, Insync Sales Solutions, a small Sales Outsourcing company, is headquartered in Perth, Australia. Their team provides Sales Outsourcing and Call Center Services.
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$1,000+Undisclosed50 - 249Boca Raton, FL
Services provided
BOULOU BLUE is an answering service company. They are headquartered in Boca Raton, Florida and Kingston, Jamaica, and their services include Call Center Services and Back Office Outsourcing.
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$1,000+< $25 / hr10 - 49Miami, FL
Services provided
Meetingjump, LLC is a Sales Outsourcing company. They are located in Miami, Florida and have small team of experts. Their services include Sales Outsourcing and Call Center Services.
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$5,000+Undisclosed10 - 49New Delhi, India
Services provided
KautelCo Private Limited is a phone answering service. Their small team is based in New Delhi, India and offers Call Center Services. The agency was established in 2017.
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$1,000+< $25 / hr250 - 999Durban, South Africa
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Call center company SkyHigh Global Contact center is in Durban, South Africa. Founded in 2020, the team specializes in Call Center Services.
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$1,000+Undisclosed2 - 9
Services provided
Established in 2020, MaproGlobal is a Sales Outsourcing company. The firm offers Sales Outsourcing and HR Outsourcing, and is small.
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$1,000+$50 - $99 / hr50 - 249Dubai, United Arab Emirates
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PowerHelm is a Business Consulting and Sales Outsourcing company. The team is in Dubai, United Arab Emirates, and their services include Business Consulting and Sales Outsourcing.
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Undisclosed< $25 / hr10 - 49Lahore, Pakistan
Services provided
Launched in 2017, Universal Dispatch Management is a small Calgary, Canada-based answering service company. Their team offers Call Center Services and Back Office Outsourcing.
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$1,000+< $25 / hr10 - 49Tempe, AZ
Services provided
Located in Tempe, Arizona, Pinnacle Marketing is a Sales Outsourcing company. They specialize in Sales Outsourcing and Content Marketing.
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$1,000+$25 - $49 / hr10 - 49
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MCA Leads Media is an answering service launched in 2017. The firm specializes in Call Center Services and Customer Service Outsourcing.
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$1,000+< $25 / hr50 - 249
Services provided
AXIS İLETİŞİM HİZMETLERİ LTD. ŞTİ., a midsize call center, is located in istanbul, Türkiye. The team specializes in Call Center Services and Back Office Outsourcing.
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$1,000+$100 - $149 / hr2 - 9
Services provided
ThinkTraction, a Sales Outsourcing company, was established in 2022. The small team focuses on Sales Outsourcing and Marketing Strategy.
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$1,000+< $25 / hr50 - 249
Services provided
Founded in 2020, i-Call International is a call center company and Language Interpretation company. The agency offers Call Center Services and Language Interpretation.
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Undisclosed< $25 / hr2 - 9New York, NY
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BP Outsource - Remote Services is a call center service. The New York, New York-based agency was founded in 2015. Their team offers Call Center Services.
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Undisclosed< $25 / hr10 - 49Montréal, Canada
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Kewix Telecom is a telephone answering service. The firm is located in Montréal, Canada. Their services include Call Center Services.
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$1,000+$25 - $49 / hr10 - 49
Services provided
BennsMarketingSolutions is a telephone answering service. The company is in Casablanca, Morocco. Their services include Call Center Services.
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Undisclosed$25 - $49 / hr50 - 249Wrocław, Poland
Services provided
CCIG Med is a telephone answering service. The team is based in Wrocław, Poland, and their services include Call Center Services and Customer Service Outsourcing.
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$5,000+$50 - $99 / hr10 - 49
Services provided
Warmbound, a Sales Outsourcing company, is located in Santa Monica, California. They offer Sales Outsourcing and Call Center Services.
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$5,000+$150 - $199 / hr2 - 9
Services provided
Sales Outsourcing company Morning Leads was established in 2022. The company focuses on Sales Outsourcing and Email Marketing, and is small.
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Top 15 Call Centers Services for Small Business
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$1,000+< $25 / hr50 - 249Denver, CO
Ability to deliver
40/40.020/20 Reviews10/10 Clients & Experience10/10 Market PresenceService focus
10% Call Center Services70% Sales Outsourcing20% Other -
$1,000+$25 - $49 / hr250 - 999Oakville, Canada
Ability to deliver
39.8/40.019.8/20 Reviews10/10 Clients & Experience10/10 Market PresenceService focus
10% Call Center Services70% Sales Outsourcing20% Other -
$1,000+$100 - $149 / hr250 - 999St. Louis, MO
Ability to deliver
39.7/40.020/20 Reviews10/10 Clients & Experience9.7/10 Market PresenceService focus
75% Sales Outsourcing25% Other -
$1,000+$25 - $49 / hr50 - 249Laguna Beach, CA
Ability to deliver
39.5/40.020/20 Reviews10/10 Clients & Experience9.5/10 Market PresenceService focus
10% Call Center Services80% Sales Outsourcing10% Other -
$1,000+< $25 / hr1,000 - 9,999Wilmington, DE
Ability to deliver
39.4/40.020/20 Reviews9.6/10 Clients & Experience9.8/10 Market PresenceService focus
25% Call Center Services75% Other -
$1,000+< $25 / hr50 - 249Ed, Sweden
Ability to deliver
38.9/40.020/20 Reviews10/10 Clients & Experience8.9/10 Market PresenceService focus
10% Call Center Services80% Sales Outsourcing10% Other -
$1,000+$25 - $49 / hr50 - 249Ottawa, Canada
Ability to deliver
38.9/40.020/20 Reviews10/10 Clients & Experience8.9/10 Market PresenceService focus
10% Call Center Services75% Sales Outsourcing15% Other -
$1,000+< $25 / hr50 - 249London, England
Ability to deliver
38/40.020/20 Reviews10/10 Clients & Experience8/10 Market PresenceService focus
10% Call Center Services60% Sales Outsourcing30% Other -
$1,000+< $25 / hr1,000 - 9,999Chicago, IL
Ability to deliver
37.3/40.018.4/20 Reviews9.4/10 Clients & Experience9.5/10 Market PresenceService focus
20% Call Center Services10% Sales Outsourcing70% Other -
$5,000+Undisclosed50 - 249Boca Raton, FL
Ability to deliver
37.2/40.017.6/20 Reviews10/10 Clients & Experience9.6/10 Market PresenceService focus
10% Call Center Services80% Sales Outsourcing10% Other -
$1,000+< $25 / hr50 - 249Las Vegas, NV
Ability to deliver
37.1/40.018.2/20 Reviews9.8/10 Clients & Experience9.1/10 Market PresenceService focus
10% Call Center Services75% Sales Outsourcing15% Other -
$1,000+$50 - $99 / hr10 - 49Olympia, WA
Ability to deliver
37/40.019.2/20 Reviews10/10 Clients & Experience7.8/10 Market PresenceService focus
10% Call Center Services70% Sales Outsourcing20% Other -
$1,000+< $25 / hr1,000 - 9,999Hollywood, FL
Ability to deliver
38.9/40.020/20 Reviews10/10 Clients & Experience8.9/10 Market PresenceService focus
10% Call Center Services10% Sales Outsourcing80% Other -
$1,000+$100 - $149 / hr10 - 49Horsham , England
Ability to deliver
36.5/40.017.2/20 Reviews10/10 Clients & Experience9.4/10 Market PresenceService focus
50% Call Center Services50% Sales Outsourcing -
$1,000+< $25 / hr1,000 - 9,999Gilbert, AZ
Ability to deliver
38.4/40.018.8/20 Reviews10/10 Clients & Experience9.6/10 Market PresenceService focus
10% Call Center Services10% Sales Outsourcing80% Other -
$1,000+Undisclosed1,000 - 9,999New York, NY
Ability to deliver
36.2/40.020/20 Reviews10/10 Clients & Experience6.2/10 Market PresenceService focus
20% Call Center Services55% Sales Outsourcing25% Other -
$5,000+< $25 / hr50 - 249Cairo, Egypt
Ability to deliver
36.2/40.018/20 Reviews10/10 Clients & Experience8.2/10 Market PresenceService focus
30% Call Center Services20% Sales Outsourcing50% Other -
$1,000+< $25 / hr250 - 999Dnipro, Ukraine
Ability to deliver
36/40.016.4/20 Reviews10/10 Clients & Experience9.6/10 Market PresenceService focus
35% Call Center Services65% Other -
$1,000+< $25 / hr250 - 999Portland, OR
Ability to deliver
39.8/40.020/20 Reviews10/10 Clients & Experience9.8/10 Market PresenceService focus
10% Call Center Services10% Sales Outsourcing80% Other -
$1,000+$25 - $49 / hr250 - 999Orlando, FL
Ability to deliver
35.5/40.016.4/20 Reviews10/10 Clients & Experience9.1/10 Market PresenceService focus
50% Call Center Services50% Other -
$1,000+< $25 / hr50 - 249Chicago, IL
Ability to deliver
35.4/40.016.6/20 Reviews9.5/10 Clients & Experience9.3/10 Market PresenceService focus
45% Call Center Services15% Sales Outsourcing40% Other -
$1,000+Undisclosed10 - 49Langley, Canada
Ability to deliver
35.3/40.017/20 Reviews9.1/10 Clients & Experience9.2/10 Market PresenceService focus
80% Sales Outsourcing20% Other -
$10,000+$25 - $49 / hr250 - 999Simi Valley, CA
Ability to deliver
35.2/40.015.6/20 Reviews10/10 Clients & Experience9.6/10 Market PresenceService focus
70% Sales Outsourcing30% Other -
$5,000+$25 - $49 / hr2 - 9Kyiv, Ukraine
Ability to deliver
34.8/40.018/20 Reviews10/10 Clients & Experience6.8/10 Market PresenceService focus
90% Sales Outsourcing10% Other -
$10,000+< $25 / hr250 - 999San Pablo City, Philippines
Ability to deliver
38.7/40.020/20 Reviews10/10 Clients & Experience8.7/10 Market PresenceService focus
20% Call Center Services80% Other -
$5,000+$150 - $199 / hr10 - 49
Ability to deliver
34.7/40.016.4/20 Reviews10/10 Clients & Experience8.3/10 Market PresenceService focus
100% Sales Outsourcing -
$25,000+Undisclosed50 - 249Toronto, Canada
Ability to deliver
34.6/40.017.2/20 Reviews9.8/10 Clients & Experience7.5/10 Market PresenceService focus
15% Call Center Services70% Sales Outsourcing15% Other -
$1,000+< $25 / hr2 - 9Kyiv, Ukraine
Ability to deliver
34.4/40.016/20 Reviews9.9/10 Clients & Experience8.5/10 Market PresenceService focus
80% Sales Outsourcing20% Other -
UndisclosedUndisclosed250 - 999
Ability to deliver
34.4/40.017.8/20 Reviews8.3/10 Clients & Experience8.2/10 Market PresenceService focus
50% Call Center Services10% Sales Outsourcing40% Other -
$5,000+$50 - $99 / hr10 - 49Toronto, Canada
Ability to deliver
34.4/40.017.6/20 Reviews10/10 Clients & Experience6.8/10 Market PresenceService focus
10% Call Center Services50% Sales Outsourcing40% Other
Latest Call Centers Articles
See all articles![How to Build a Budget for Call Center Services [With Template] cover image](https://img.shgstatic.com/clutch-static-prod/image/resize/715x400/s3fs-public/article/ba3fb126c373d45b88403b0272fa9201.jpg)
How to Build a Budget for Call Center Services [With Template]
Call center costs can add up over time, so it’s important that companies establish a thorough budget plan before outsourcing.
