Outsourced call center & 24/7 support
Callvix Solutions is an outsourced call center dedicated to helping businesses deliver responsive, reliable, and cost-effective customer support.
Based in Cairo, we provide flexible and scalable support solutions for organizations of all sizes. Whether you need a small pilot team or a full customer support operation, we adapt to your needs with trained, English-speaking agents and secure processes.
Our Services include:
• Inbound Customer Support (phone, chat, email)
• Outbound & Telemarketing Services
• Tier-1 Technical Support & Helpdesk
• After-Hours & Overflow Coverage
• Order Processing, Billing & Scheduling
• Live Chat & Email Support
Why Choose Callvix:
• Scale from 3 to 100+ agents depending on demand
• 24/7 coverage to ensure customers are always supported
• Integration with your preferred tools (Zendesk, Freshdesk, Intercom, HubSpot, Salesforce, and more)
• Documented SOPs, clear SLAs, and ongoing QA to maintain high service levels
• Competitive pricing with strong ROI compared to in-house operations
At Callvix, we combine the efficiency of a call center with the mindset of a consulting partner. Our approach goes beyond staffing agents — we help you design workflows, implement reporting, and continuously optimize the customer experience.
Industries we serve:
E-commerce, SaaS/Technology, Professional Services, Healthcare, Real Estate, and Home Services.
Our Mission:
To make customer support a growth driver, not a cost burden, by delivering service that is fast, friendly, and scalable.
📧 contact@callvixsolutions.com | 🌐callvixsolutions.com
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Min project size
$1,000+
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Hourly rate
< $25 / hr
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Employees
10 - 49
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Year founded
Founded 2025
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