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Outsourcing your customer service is a tough decision, but sometimes the best one. Selecting a quality-driven outsourced customer service provider can be daunting, but it doesn't have to be. We've curated a list of over 1,000 customer support companies across the world to help you. Access customer specialists around the world who understand service trends can increase customer retention. Need to outsource something else? Search for top order processing, setting, and telemarketing service providers, too.

Services: Customer Service Outsourcing

Best Customer Service Outsourcing Companies

    Featured Providers

    What are Featured Providers?
  • Hugo

    Hugo

    🏆 Award Winning Customer Care & Data Annotation

    $1,000+
    < $25 / hr
    1,000 - 9,999
    Chicago, IL
    Service Focus

    "Hugo seamlessly adapts to our needs, ensuring every delivery is punctual and hassle-free."

    • Founder, E-Commerce Business
  • Ansvery

    Ansvery

    đź’Ž Premium service for a reasonable price

    $1,000+
    < $25 / hr
    50 - 249
    Vilnius, Lithuania
    Service Focus

    "Ansvery's proactive nature and consistent communication stand out."

    • Head of Customer Support, Noones
  • Dalerio Consulting

    Dalerio Consulting

    Top Provider of 24/7 Support, Marketing and BPO

    $1,000+
    < $25 / hr
    50 - 249
    Durrës, Albania
    Service Focus

    "The workflow is very effective. We are in constant contact regarding the project."

    • CEO, SpotGaming Ltd
  • European Virtual Assistant

    European Virtual Assistant

    WE MAKE YOUR LIFE EASIER!

    Undisclosed
    Undisclosed
    10 - 49
    Birmensdorf, Switzerland
    Service Focus

    European Virtual Assistant (EVA) is a Swiss-based company founded in 2014. In a team of virtual assistants (VAs) each is a degreed, experienced professional.

    Each staff member passes a…

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  • Cynosure Technologies

    Cynosure Technologies

    THE HIGHEST STANDARDS. THE HAPPIEST CUSTOMERS

    Undisclosed
    Undisclosed
    10 - 49
    Jaipur, India
    Service Focus

    We are focused on developing best and affordable Line-of-Business Solutions for market. Currently we are a team of 25 people and work on HR vertical, delivering cutting edge solution to manage and…

    More

  • Featured Providers

    What are Featured Providers?
  • ContactWorks

    ContactWorks

    Flexible, Scalable Solutions

    $75,000+
    $25 - $49 / hr
    50 - 249
    Austin, TX
    Service Focus

    "We've been impressed with their flexibility and partnership." "

    • L1 Support Manager, TengoInternet
  • Big Outsource

    Big Outsource

    #1 Outsourcing Partner for SMEs

    $10,000+
    < $25 / hr
    250 - 999
    San Pablo City, Philippines
    Service Focus

    "I love how much they care about their employees."

    • Operations Manager, OpnRoad
  • Boldr.

    Boldr.

    Help people grow & connect

    $1,000+
    Undisclosed
    1,000 - 9,999
    Long Beach, CA
    Service Focus

    "Boldr.'s efficient project management and customer-centric focus significantly contributed to our satisfaction."

    • Customer Happiness Team Lead, Tractive
  • Virtual Team CCS

    Virtual Team CCS

    Outsourcing and Offshoring Consulting Istanbul

    Undisclosed
    Undisclosed
    10 - 49
    Istanbul, TĂĽrkiye
    Service Focus

    Virtual Team is a Business Process Outsourcing (BPO) company that offers customer experience as service (CXaaS) for small to medium business.

    We help businesses outsource their call center…

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  • Manpower Turkey

    Manpower Turkey

    Transforming human lives through the world...

    Undisclosed
    Undisclosed
    10 - 49
    Istanbul, TĂĽrkiye
    Service Focus

    Manpower Turkey is a Turkish-based workforce solution and recruiting firm.

    We are passionate about hiring and the positive impact it can have on people’s lives and businesses. Your place of…

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  • Infoprogres  (VoipBon)

    Infoprogres (VoipBon)

    More affordable calling via VoIP technology!

    Undisclosed
    Undisclosed
    10 - 49
    Pula, Croatia
    Service Focus

    The company Infoprogres was founded in 2005. It provides integrated IT services and solutions according to the customers needs and demands. In the first years of operation, Infoprogres has…

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  • UK Pick & Pack

    UK Pick & Pack

    Expert Pick & Pack. Delivered & Designed with you

    Undisclosed
    Undisclosed
    10 - 49
    Lancing, United Kingdom
    Service Focus

    The UK Pick & Pack team combines logistics, web, system, process & fulfilment experts with a great despatch team. Being part of a larger logistics group yields many benefits for UK Pick…

    More

  • AnswerMyPhone

    AnswerMyPhone

    The most loved Telephone Answering Service.

    $1,000+
    < $25 / hr
    2 - 9
    United Kingdom
    Service Focus

    Our award winning 'Best of in Category' service offers more than the standard telephone answering service; we remove the unnecessary aggro so you can focus on your own business. With 80% of prospects…

    More

  • Virtual Assistant Canada

    Virtual Assistant Canada

    VIRTUAL ASSISTANTS READY FOR YOUR TO-DO-LIST.

    $1,000+
    < $25 / hr
    2 - 9
    Vancouver, Canada
    Service Focus

    Our team of talented Virtual Assistants can help with both your business and personal life tasks, giving you time to focus on what’s important. We offer a mix of amazingly talented Canadian, U.S and…

    More

  • My UK Virtual Assistant

    My UK Virtual Assistant

    Supporting Your Business

    $1,000+
    < $25 / hr
    2 - 9
    Kilmarnock, United Kingdom
    Service Focus

    My UK Virtual Assistant has been running since 2012, so you can be certain that all our UK Virtual Assistants are experienced and dedicated to supporting businesses. You don't need to worry about…

    More

  • Your Business Assistant

    Your Business Assistant

    Liverpool Virtual Assistant Services

    $1,000+
    < $25 / hr
    2 - 9
    Liverpool, United Kingdom
    Service Focus

    We are a team of experienced Personal Assistants who work on a virtual basis, providing a full range of Virtual Assistant Services to individuals and organisations. No matter how large or small the…

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  • JG Virtual

    JG Virtual

    Good for You. Great for Your Business.

    $1,000+
    < $25 / hr
    2 - 9
    Crewe, United Kingdom
    Service Focus

    JG Virtual offers a virtual assistant service providing a range of business support activities including marketing, advertising, secretarial and PA duties.

    All the secretarial and organisational…

    More

  • AdvansisVirtual

    AdvansisVirtual

    Internet Agency

    $1,000+
    < $25 / hr
    2 - 9
    Toronto, Canada
    Service Focus

    We believe in helping your business to connect with other businesses by providing backend assistance so that you can focus on doing what is most important and that is to grow your business and…

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  • Motivation Marketing

    Motivation Marketing

    Marketing . Fulfillment . Commerce

    $10,000+
    $150 - $199 / hr
    2 - 9
    East Kilbride, United Kingdom
    Service Focus

    Motivation was established in 1991 as Motivation Marketing Ltd in Chesham. The main thrust of the business was direct mailing and basic call center services. Since then we have added new direct…

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  • MedPOINT Management

    MedPOINT Management

    Pointing Healthcare In The Right Direction

    $1,000+
    < $25 / hr
    2 - 9
    Los Angeles, CA
    Service Focus

    MedPOINT Management, Inc. (MPM) provides all aspects of managed care management services to Independent Practice Associations (IPAs) and hospital clients. Our customized management approach meets the…

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  • Caring One

    Caring One

    Call Center Support & Much More

    $1,000+
    $25 - $49 / hr
    2 - 9
    Towson, MD
    Service Focus

    Caring One is a low-cost provider of healthcare information services for hospitals, MCOs, TPAs and other healthcare providers, enabling them to manage cases, supervise treatment plans, obtain patient…

    More

  • Optim Office

    Optim Office

    Paris Outsourcing / Offshoring Agency

    $1,000+
    $25 - $49 / hr
    2 - 9
    Paris, France
    Service Focus

    Optim Office helps companies, and liberal professions to gain flexibility and productivity by providing them with tailor-made solutions in the following areas: - web-marketing support (-…

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  • $5,000+
    $100 - $149 / hr
    2 - 9
    Petaling Jaya, Malaysia
    Service Focus

    Customer service is our niche and we adhere to our clients needs every single day. The market we represent requires us to be fast-paced and responsive to continuous changes and new trends. This is…

    More

  • Fresh Flow Direct Marketing

    Fresh Flow Direct Marketing

    Fresh Flow an Innovative Marketing Agency

    Undisclosed
    Undisclosed
    2 - 9
    Treforest Industrial Estate, United Kingdom
    Service Focus

    Fresh Flow Direct Marketing exists to support its clients in the development and growth of their business pipelines. Through our direct marketing expertise, Fresh Flow aims to expand our clients'​…

    More

  • RBI Property Management

    RBI Property Management

    Seattle Property Management

    Undisclosed
    Undisclosed
    2 - 9
    Seattle, WA
    Service Focus

    RBI Property management is one of the premier property management companies in the greater Seattle area. Our property management company specializes in apartment, single family home, individual…

    More

  • Virtunect BPO

    Virtunect BPO

    Lead Generation and Telemarketing Services

    Undisclosed
    Undisclosed
    2 - 9
    Los Angeles, CA
    Service Focus

    Virtunect BPO , is a Business Process Outsourcing (BPO) company with over sixteen years of relevant experience in the call center industry, we possess expertise in outbound call center services. Our…

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  • Mills Marketing & TeleServices

    Mills Marketing & TeleServices

    Putting the "customer" back in customer service.

    Undisclosed
    Undisclosed
    2 - 9
    Omaha, NE
    Service Focus

    MM&T is among the very few companies in the call center industry, in general, using web-enabled hosted VoIP technology to service its client's customers. The opportunities are enormous. For over…

    More

  • Sierra Company

    Sierra Company

    Omaha's Bilingual HR Consulting Services

    Undisclosed
    Undisclosed
    2 - 9
    Omaha, NE
    Service Focus

    Sierra Company is an HR consultancy practice based in Omaha, Nebraska that focuses on on-call HR service geared to support both employees and management as well as providing HR translation services…

    More

  • Resource Fast

    Resource Fast

    Committed to providing High Quality Services.

    Undisclosed
    Undisclosed
    2 - 9
    San Francisco, CA
    Service Focus

    Resource Fast, LLC is a global Business Process Outsourcing (BPO) company based in San Francisco, California and the Operations team based in New Delhi, India.
    We provide the proper resources to any…

    More

  • Maple Mountain Technology

    Maple Mountain Technology

    Managed Technology Solutions

    Undisclosed
    Undisclosed
    2 - 9
    Provo, UT
    Service Focus

    Maple Mountain Technologies is a Utah based Networking and Managed Technology firm. Businesses have been taking advantage of Maple Mountain Technologies services to efficiently and effectively take…

    More

  • Virtual Marketing Assistant

    Virtual Marketing Assistant

    Let's Do Great Things Together.

    Undisclosed
    Undisclosed
    2 - 9
    Denver, CO
    Service Focus

    WHO I HELP
    Small Business Owners, Business Coaches, Realtors, busy Bloggers, Startups, Entrepreneurs and Marketing Agencies.
    Are you looking to reach Hispanic consumers? I can help with this too!…

    More

  • Conexos LogĂ­stica

    Conexos LogĂ­stica

    YOUR STRATEGIC PARTNER

    Undisclosed
    Undisclosed
    2 - 9
    Ciudad de MĂ©xico, Mexico
    Service Focus

    We are a company that provides comprehensive services focused on the area of ​​logistics and BPO, with excellent human talent and a technological, administrative and financial structure adapted to…

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  • Stevens Business Services

    Stevens Business Services

    ACCOUNTS RECEIVABLE SOLUTIONS SINCE 1953

    Undisclosed
    Undisclosed
    2 - 9
    Lowell, MA
    Service Focus

    Stevens Business Service, Inc. has been providing collection services nationally since 1953. Our experience in providing professional receivable solutions has helped Stevens become one of the tops…

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  • FMS - Field Marketing + Sales Services

    FMS - Field Marketing + Sales Services

    SALES PROMOTION IS NOT ONLY OUR JOB, BUT OUR LIFE

    Undisclosed
    Undisclosed
    2 - 9
    Leipzig, Germany
    Service Focus

    … was established in 1998. Since then, we have been proving our skills as a service provider for all demands of marketing and sales services. And we still do.

    We stick to our original mission:…

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  • Impulso Alfa

    Impulso Alfa

    Business Consultant

    Undisclosed
    Undisclosed
    2 - 9
    Guadalajara, Mexico
    Service Focus

    We generate business solutions according to each need providing the solution to underlying problems that will allow the development of your business.
    Our methodology is based on the transfer of…

    More

  • Valor BPO

    Valor BPO

    BPO services

    Undisclosed
    Undisclosed
    2 - 9
    Campinas, Brazil
    Service Focus

    Valor BPO is a company specialized in outsourcing services and professionals in the financial area, that is, it executes, in its own structure or in the client's structure, the administrative and…

    More

  • MeDo Consulting

    MeDo Consulting

    CONSULTING FOR A NEW GENERATION OF ENTREPRENEURS

    Undisclosed
    Undisclosed
    2 - 9
    Miami Beach, FL
    Service Focus

    To meet the needs of the new breed of entrepreneurs entering the market. With all the noise and information available on the internet, it becomes difficult to discern what the best choices for…

    More

  • Itersa Telecom

    Itersa Telecom

    Services and quality always.

    Undisclosed
    Undisclosed
    2 - 9
    Heroica Puebla de Zaragoza, Mexico
    Service Focus

    We are a Mexican Company with qualified personnel with more than 10 years of experience in the analysis, design, and implementation of technological solutions. We seek to establish an effective and…

    More

  • Smartelecom SA de CV

    Smartelecom SA de CV

    Infrastructure & IT Services that your data needs.

    Undisclosed
    Undisclosed
    2 - 9
    Heroica Puebla de Zaragoza, Mexico
    Service Focus

    Smartelecom SA from CV is an organization that integrates professional solutions for the areas of telecommunications and WEB security, based in the city of Puebla. Collaborate in integral projects…

    More

  • MY COMPTA SOLUTION

    MY COMPTA SOLUTION

    REMOTE BUT ALWAYS PRESENT!

    Undisclosed
    Undisclosed
    2 - 9
    Marseille, France
    Service Focus

    Based in Marseille, this service is offered to you by E&A Expertise, a firm registered with the Order of Chartered Accountants. Our signature assures you of the consistency and the plausibility…

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  • Raj Har Gopal & Co.

    Raj Har Gopal & Co.

    " SERVICE WITH RESPONSIBILITY "

    Undisclosed
    Undisclosed
    2 - 9
    New Delhi, India
    Service Focus

    "We are a firm of Chartered Accountants with a vast and diversified experience of more than thirty-four years in the areas of Audit, Accounting, Taxation, Financial Control, Corporate Finance,…"

    More

  • Culium

    Culium

    ONLINE MARKETING FOR SMALL BUSINESS

    Undisclosed
    Undisclosed
    2 - 9
    Lewisville, TX
    Service Focus

    Culium is a digital ad agency with an online marketing blog for small businesses. Helping small businesses' online marketing (Email marketing, Social Media Marketing, and Local SEO). We believe in a…

    More

  • DataRush

    DataRush

    More than a Data Center.

    Undisclosed
    Undisclosed
    2 - 9
    Málaga, Spain
    Service Focus

    DataRush IT Services is a Datacenter services company, with its own Data Center in Malaga, which offers Server Hosting, Web and Mail Hosting, Server Virtualization, Virtual Private Servers (VPS),…

    More

  • GELD DATA d.o.o.

    GELD DATA d.o.o.

    WE OBTAIN AND PROVIDE BUSINESS DATA.

    Undisclosed
    Undisclosed
    2 - 9
    Zagreb, Croatia
    Service Focus

    Our mission is to provide value-driven services in the design and implementation of customized technology solutions for our clients, allowing them to achieve the stated business goals. We strive to…

    More

  • Ebs BĂĽroservice

    Ebs BĂĽroservice

    Specialist Office for Complete Commercial

    Undisclosed
    Undisclosed
    2 - 9
    Bremen, Germany
    Service Focus

    As a specialist office for complete commercial support, our goal is to always offer our customers the service they need. Regardless of whether you are looking for a bookkeeper as a small…

    More

  • NRS – No Rocket Science SRL

    NRS – No Rocket Science SRL

    TOGETHER WE CAN DO SO MUCH

    Undisclosed
    Undisclosed
    2 - 9
    Cluj-Napoca, Romania
    Service Focus

    IT geeks, quality obsessed, customer centric, pet friendly, awesome colleagues, exceptional partners, business innovators; we are P4B since 2015.

    Stability governs our approach. Our clients rely…

    More

  • Kent, Campa and Kate, Inc.

    Kent, Campa and Kate, Inc.

    Solve / Lead / Achieve.

    Undisclosed
    Undisclosed
    2 - 9
    Arlington, VA
    Service Focus

    Provide our Federal Clients with industry leading services in Contract Closeout, Office Administration, Paralegal/Litigation, Military Transition, and Program Support.  We are committed to…

    More

  • ADELACU

    ADELACU

    Customer Service & Telephone IT Services in Chile

    Undisclosed
    Undisclosed
    2 - 9
    Las Condes, Chile
    Service Focus

    ADELACU is a technology company founded in 2003 in Chile, whose major activity is to provide services to improve relationships between companies with customers in telephone communications. Most…

    More

  • GPI Enterprises Inc.

    GPI Enterprises Inc.

    We’re committed to growth, personal & professional

    Undisclosed
    Undisclosed
    2 - 9
    Medina, OH
    Service Focus

    GPI Enterprises was formed in 2001 in Medina, Ohio which is part of greater Cleveland metropolitan area.  Originally GPI provided technology solutions to the Native American Casino market,…

    More

  • A. Bruce Williams & Associates

    A. Bruce Williams & Associates

    Marketing Firm in Virginia

    Undisclosed
    Undisclosed
    2 - 9
    Virginia Beach, VA
    Service Focus

    The goal for us at A. Bruce Williams & Associates is to help our clients earn the highest return of investment and improve their customer experience. We do this by holding ourselves accountable…

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  • RD Consultants and Associates

    RD Consultants and Associates

    Your success is Our success!

    Undisclosed
    Undisclosed
    2 - 9
    Heredia, Costa Rica
    Service Focus

    In this first foray into the world of business technical training, Don Randall realized that teaching had to include more than just Only masterful academic exhibitions, since, although his style…

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  • Sea Hawks Solution

    Sea Hawks Solution

    Engaging more, Enlivening result.

    Undisclosed
    Undisclosed
    2 - 9
    Chicago, IL
    Service Focus

    Sea Hawks Solution was one of leading companies with a vision to establish a state of the art business process outsourcing unit that caters to the telemarketing needs of the international business…

    More

  • Knoxville Computer Corporation

    Knoxville Computer Corporation

    An independent, locally owned service organization

    Undisclosed
    Undisclosed
    2 - 9
    Seymour, TN
    Service Focus

    Knoxville Computer Corporation is a service organization established in Knoxville, Tennessee, to provide high quality call center duties such as customer service complaints, on-line order entry,…

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  • The Prospecting Center

    The Prospecting Center

    SALES PROSPECTING EXPERTS

    Undisclosed
    Undisclosed
    2 - 9
    Pittsburgh, PA
    Service Focus

    The Prospecting Center is new business prospecting. With over twenty years of sales prospecting experience, we have the answer to today's prospecting problems for professional salespeople. From lead…

    More

  • Global Services Jamaica

    Global Services Jamaica

    We are your nearshore service partners!

    Undisclosed
    Undisclosed
    2 - 9
    Montego Bay, Jamaica
    Service Focus

    Turnkey Rentals
    Finding the right nearshore partner can be challenging when trying to expand your business to another country. Our turnkey services were designed to take away the startup costs and…

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  • Azul Call Center

    Azul Call Center

    Relation client B to B.

    Undisclosed
    Undisclosed
    2 - 9
    BĂ©jaĂŻa, Algeria
    Service Focus

    A decade at the service of our customers with a constant evolution which has allowed us to sign exclusive partnerships. Our team of French-speaking and experienced collaborators are able to…

    More

Let our team find the right match for you.

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Outsourced Customer Support Services FAQs

The best outsourced customer support services out there may not be the right match for your company's needs. Here are some FAQs to get you thinking about your business needs, which will help you find the right match in a customer service outsourcing company.

When hiring a customer service outsourcing company, evaluation criteria includes industry knowledge and experience, strong verbal and written communication skills, adaptability and flexibility, patience and empathy, self-control, and integrity.

The average cost of outsourcing customer support services will depend on how many agents you need. Allocating a specific budget allows businesses to invest the necessary resources, technology, and training to deliver effective customer support. By budgeting for customer support, businesses can ensure that they have the means to provide timely and efficient assistance to customers, which can result in increased customer retention, positive word-of-mouth, and overall business growth. Explore our BPO pricing guide to learn more about costs for customer outsourcing companies.

Outsourced support services companies are third-party service providers that provide both non-voice and voice customer support operations. They have teams of experts that know how to resolve customer concerns and de-escalate issues. Services can include anything from technical assistance, to answering inquiries, and more through various channels like phone, email, social media, and self-service options. By partnering with a customer service outsourcing company, you can ensure that your company gets a boost in customer loyalty and satisfaction.

Hiring a customer support company can bring numerous benefits to businesses. Firstly, it helps retain customers by providing excellent assistance and resolving their issues promptly. Secondly, it reinforces company values and brand image by ensuring consistent and professional customer interactions. Lastly, it generates positive referrals as satisfied customers are likelier to recommend the business to others, increasing sales and growth. Other benefits include: providing incredible services and expertise in cost-effective ways, quick and reliable service, and flexibility.

It is possible to work with customer support companies on one-time projects as well as longer-term engagements; however, the ROI (return on investment) may vary depending on the type of project. Shorter projects tend to produce results more quickly than long-term projects but may not yield the same significant returns over time. Longer engagement periods allow for more comprehensive strategies to be implemented, which could result in higher ROI if done correctly, along with better brand visibility and customer loyalty.

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