BESM Solutions

BACKGROUND

Please describe your company and position.

I am the Sales Director of Helios Solar

Describe what your company does in a single sentence.

We are a Solar company 

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire BESM Solutions to accomplish?

• Appointment Setting

SOLUTION

How did you find BESM Solutions?

• Online Search
• Referral

Why did you select BESM Solutions over others?

• Pricing fit our budget
• Good value for cost

How many teammates from BESM Solutions were assigned to this project?

1 Employee

Describe the scope of work in detail. Please include a summary of key deliverables.

they managed to deliver at least 10 appointments a week which was beyond our expectations as we thought they would do 5 in a week due to competition on the market right now. 

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Our goal was the appointments and most of them were fulfilled appointments. Let's say 80% of them as they were doing a follow up call before the appointment.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Timely

What was your primary form of communication with BESM Solutions?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Their follow-up skills with prospects were consistent.

Are there any areas for improvement or something BESM Solutions could have done differently?

Yes. Call recording was delivered twice so may be one was enough, the first one and not the follow up call.