Customer Service Outsourcing Direct Marketing Sales Outsourcing
$50,000 to $199,999
May - Aug. 2025

4.5

Quality: 5.0

Schedule: 5.0

Cost: 5.0

Willing to Refer: 5.0

"Their follow-up skills with prospects were consistent."

Sep 6, 2025

Sales Director, Helios Solar

Frank Edwards

Energy & natural resources
Pittsburgh, Pennsylvania
51-200 Employees
Online Review

BESM Solutions provided appointment-setting services for a solar energy company. The team was responsible for setting at least 10 appointments weekly for the client.

BESM Solutions successfully set up appointments for the client, 80% of which were fulfilled. The team met the client's expectations and requirements. BESM Solutions conducted follow-up calls with the prospects. The team communicated via email, messaging apps, and virtual meetings.

The client submitted this review online.

BACKGROUND

Please describe your company and position.

I am the Sales Director of Helios Solar

Describe what your company does in a single sentence.

We are a Solar company

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire BESM Solutions to accomplish?

Appointment Setting

SOLUTION

How did you find BESM Solutions?

Online Search
Referral

Why did you select BESM Solutions over others?

Pricing fit our budget
Good value for cost

How many teammates from BESM Solutions were assigned to this project?

1 Employee

Describe the scope of work in detail. Please include a summary of key deliverables.

they managed to deliver at least 10 appointments a week which was beyond our expectations as we thought they would do 5 in a week due to competition on the market right now.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Our goal was the appointments and most of them were fulfilled appointments. Let's say 80% of them as they were doing a follow up call before the appointment.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Timely

What was your primary form of communication with BESM Solutions?

Virtual Meeting
Email or Messaging App

What did you find most impressive or unique about this company?

Their follow-up skills with prospects were consistent.

Are there any areas for improvement or something BESM Solutions could have done differently?

Yes. Call recording was delivered twice so may be one was enough, the first one and not the follow up call.

RATINGS

4.5

BESM Solutions

Reliable Offshore Support, Built for Growth.

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BESM Solutions Reviews

Appointment-Setting Services for Solar Energy Company

BACKGROUND

OPPORTUNITY / CHALLENGE

SOLUTION

RESULTS & FEEDBACK

RATINGS

Locations (1)

BESM Solutions

Reliable Offshore Support, Built for Growth.

1 Locations

Services

Focus

Industries

Clients

Pricing Snapshot

Most Common Project Size

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Reviews

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Quality

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Willing to Refer

BESM Solutions Reviews

Appointment-Setting Services for Solar Energy Company

BACKGROUND

OPPORTUNITY / CHALLENGE

SOLUTION

RESULTS & FEEDBACK

RATINGS

Location

Locations (1)

Contact

Connections