Top Answering Service Companies
15 Leaders 15 Contenders
2,693 Companies
List of the Best Answering Services Companies
Sponsored
-
Featured
What are Featured Providers?
Undisclosed< $25 / hr50 - 249Duluth, GAServices provided
80% Call Center Services10% Customer Service Outsourcing10% Sales OutsourcingFocus Areas
63% Answering services37% Virtual receptionistSee all 53 projectsMoneypenny USA (formerly VoiceNation) is a company specializing in Contact Center Services and Customer Support Services, including Inbound Call Center and Phone Support. Overall, 80% of reviews highlight their efficient call handling and personalized customer care, while some note areas for improvement in data management and communication consistency. Their adaptability and attentive service are frequently praised by clients.
0 of 1 reviews is 5 stars1 new review for Call Center Services servicesLess than $10,000 avg. project costRead 1 Recent ReviewReviewed 1 time in the past 6 months
In the past six months, client feedback for Moneypenny USA highlights a generally positive experience, especially regarding their onboarding and initial customer service. One client noted timely delivery of services but expressed concerns over unexpected charges and inconsistent service quality over time. While they appreciated the effectiveness of after-hours call handling, there were suggestions for improved ongoing customer support and clearer communication regarding terms of service.Was this helpful?
Industry Experience
Moneypenny USA has received favorable feedback across various industries, including construction, healthcare, real estate, and business services. Clients praised their responsive customer service, adaptability in call management, and ability to provide a personal touch in communication. While construction and healthcare clients highlighted the importance of reliable call handling, real estate and business services focused on lead management efficiency. Overall, sentiment is positive, indicating their expertise is suitable for businesses needing call center and receptionist solutions.
Read All ReviewsSelect Industry to see insights
Arts, entertainment & music Real estate Education Nonprofit Consumer Products Other Industry Business services Sports Healthcare Advertising & marketing Information technology Transportation Manufacturing Energy & natural resources Hospitality & leisure Retail Telecommunications ConstructionWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Client feedback regarding Moneypenny USA's cost and value indicates a mixed sentiment. While some clients appreciated the competitive pricing and noted significant value, others found unexpected charges, leading to dissatisfaction. For instance, one client mentioned spending around $40,000, stating the service was valuable despite initial high costs. Another client spent approximately $4,650 but felt the price increased during their engagement. Overall, while many valued the service quality, concerns about pricing transparency and unexpected charges were frequently noted.Was this helpful?
View projects from:
Melbourne, Florida (1) Miami, Florida (1) Tampa, Florida (1) Atlanta, Georgia (1) Wichita, Kansas (1) Blue Springs, Missouri (1) Chesterfield, Missouri (1) Charlotte, North Carolina (1) Concord, North Carolina (1) Greenville, North Carolina (1) High Point, North Carolina (1) Greenville, South Carolina (1) Baytown, Texas (1) Dallas, Texas (1) Friendswood, Texas (1) Frisco, Texas (1) Galveston, Texas (1) Garland, Texas (1) Nacogdoches, Texas (1) Midland, Texas (1) Hanover Park, Illinois (1) Oak Lawn, Illinois (1) Columbus, Indiana (1) Eastpointe, Michigan (1) Minneapolis, Minnesota (1) Long Branch, New Jersey (1) Staten Island, New York (1) Syracuse, New York (1) Milwaukee, Wisconsin (1) Los Angeles, California (1) San Francisco, California (1) Arvada, Colorado (1) Colorado Springs, Colorado (1) Las Vegas, Nevada (1) Phoenix, Arizona (1) Scottsdale, Arizona (1) Bismarck, North Dakota (1) Taunton, Massachusetts (1) Philadelphia, Pennsylvania (1) Pittsburgh, Pennsylvania (1) Fairburn, Georgia (1) Rockingham, North Carolina (1) Wadesboro, North Carolina (1) Etowah, Tennessee (1) Sylacauga, Alabama (1) Ocean View, Delaware (1) Harlan, Kentucky (1)Was this helpful?
-
$1,000+< $25 / hr50 - 249
Services provided
100% Call Center ServicesFocus Areas
35% Answering services35% Virtual receptionist30% Inbound appointment schedulingEstablished in 2023, Mendez Future Gen Solutions Limited - BPO Company In St Catherine, Jamaica is a call center service. Their services include Call Center Services.
Read more -
$1,000+< $25 / hr50 - 249Altamonte Springs, FL
Services provided
50% Call Center Services50% Back Office OutsourcingFocus Areas
35% Answering services35% Virtual receptionist30% Inbound appointment schedulingPartners Outsourcing is a midsize telephone answering service and Back Office Outsourcing company established in 2018. Their team focuses on Call Center Services and Back Office Outsourcing.
Read more -
UndisclosedUndisclosed50 - 249New York, NY
Services provided
45% Call Center Services35% Sales Outsourcing10% Back Office Outsourcing +110% Email MarketingFocus Areas
40% Answering services45% Inbound appointment scheduling15% Virtual receptionistKtech is a call center. They specialize in Call Center Services and Sales Outsourcing and were founded in 2023.
Read more -
Undisclosed< $25 / hr50 - 249
Services provided
20% Call Center Services20% Back Office Outsourcing20% Customer Service Outsourcing +220% Engineering20% Recruitment Process OutsourcingFocus Areas
65% Answering services20% Virtual receptionist15% Inbound appointment schedulingSAFE BPO is a phone answering service. They were established in 2019, and their services include Call Center Services and Back Office Outsourcing.
Read more -
$1,000+$25 - $49 / hr50 - 249
Services provided
25% Call Center Services25% Back Office Outsourcing25% Customer Service Outsourcing +125% Sales OutsourcingFocus Areas
60% Answering services20% Inbound appointment scheduling20% Virtual receptionistCamTalk Solutions is a North Miami, Florida-based call center service. They provide Call Center Services and Back Office Outsourcing.
Read more$3,200 Per agent - 5 dedicated agents $3,100 Per agent - 15 dedicated agents $3,000 Per agent - 30+ dedicated agentsView PackagesScalable Call Center Support
Professional inbound and outbound call handling with dedicated U.S.-based contractors, multi-channel capabilities, and reliable oversight.Was this helpful?
-
$5,000+$25 - $49 / hr50 - 249
Services provided
50% Call Center Services50% Back Office OutsourcingFocus Areas
35% Answering services35% Virtual receptionist30% Inbound appointment schedulingNovacall is a midsize Pretoria, South Africa-based call center and Back Office Outsourcing company. Their services include Call Center Services and Back Office Outsourcing.
Read more -
$1,000+< $25 / hr50 - 249Mendrisio, Switzerland
Services provided
25% Call Center Services30% Customer Service Outsourcing25% Back Office Outsourcing +215% AI Development5% Business ConsultingFocus Areas
60% Answering services30% Virtual receptionist10% Inbound appointment schedulingCXC is a Customer Service Outsourcing company. Launched in 2025, the agency is located in Mendrisio, Switzerland. Their team offers Customer Service Outsourcing and Call Center Services.
Read more -
UndisclosedUndisclosed10 - 49Austin, TX
Services provided
20% Call Center Services40% IT Managed Services20% Back Office Outsourcing +120% IT Staff AugmentationFocus Areas
75% Answering services25% Inbound appointment schedulingTech Team One is a small IT managed services company in Austin, Texas. The team offers IT managed services and IT staff augmentation.
Read more -
UndisclosedUndisclosed50 - 249
Services provided
30% Call Center Services40% Generative AI30% Customer Service OutsourcingFocus Areas
40% Answering services30% Inbound appointment scheduling30% Virtual receptionistGenerative AI company Hoory AI was established in 2019. The midsize team focuses on Generative AI and Call Center Services.
Read more -
$1,000+< $25 / hr2 - 9Palmdale, CA
Services provided
50% Call Center Services50% Back Office OutsourcingFocus Areas
35% Answering services35% Virtual receptionist30% Inbound appointment schedulingSee all 1 projectsZ4 Tech Medical Solutions provides comprehensive Contact Center Services, including Medical Billing, Medical Receptionist duties, and handling both Inbound and Outbound Call Center tasks. Reviews highlight their cost-effective pricing, high-quality service, and reliable 24/7 availability. Clients express significant satisfaction with their efficient customer support and seamless project management.
-
Undisclosed< $25 / hr50 - 249Dehiwala-Mount Lavinia, Sri Lanka
Services provided
10% Call Center Services20% Back Office Outsourcing20% Customer Service Outsourcing +320% Document Digitization & Management20% HR Outsourcing10% TranscriptionFocus Areas
40% Answering services40% Virtual receptionist20% Inbound appointment schedulingBusinessfocus 360 is a Back Office Outsourcing company. The team is in Dehiwala-Mount Lavinia, Sri Lanka, and their services include Back Office Outsourcing and Document Digitization & Management.
Read more -
$1,000+< $25 / hr2 - 9Islamabad, Pakistan
Services provided
20% Call Center Services20% Cloud Consulting & SI20% Cybersecurity +220% E-Commerce Development20% IoT DevelopmentFocus Areas
100% Answering servicesFounded in 2023, Zam Stack Technologies is a cloud consulting & SI company. Their services include cloud consulting & SI and Cybersecurity.
Read more -
$10,000+< $25 / hr2 - 9Dubai, United Arab Emirates
Services provided
20% Call Center Services20% Direct Marketing20% IT Managed Services +220% Sales Outsourcing20% Web DevelopmentFocus Areas
100% Answering servicesLaunched in 2025, Outsoursea is a small Direct Marketing company. Their services include Direct Marketing and IT managed services.
Read more -
$10,000+$25 - $49 / hr2 - 9
Services provided
20% Call Center Services20% Back Office Outsourcing20% Compliance Consulting +220% Customer Service Outsourcing20% Finance & Accounting Outsourcing (FAO)Focus Areas
100% Answering servicesCall center Smart Float Ltd is headquartered in Vacoas-Phoenix, Mauritius. Their services include Call Center Services and Back Office Outsourcing.
Read more -
$1,000+< $25 / hr2 - 9
Services provided
20% Call Center Services20% Cloud Consulting & SI20% Cybersecurity +220% IT Managed Services20% Unified Communications Consulting & SIFocus Areas
100% Answering servicesAancall LLC is a cloud consulting & SI company. The team provides cloud consulting & SI and unified communications consulting & SI, and the agency is based in Sheridan, Wyoming.
Read more -
$250,000+$100 - $149 / hr2 - 9
Services provided
20% Call Center Services20% Corporate Training & Coaching20% IT Managed Services +220% IT Staff Augmentation20% Other IT Consulting and SIFocus Areas
100% Answering services613 Logistics and Management LLC, an IT managed services company, is in South Euclid, Ohio. Launched in 2019, the team focuses on IT managed services and IT staff augmentation.
Read more -
$1,000+$50 - $99 / hr2 - 9
Services provided
20% Call Center Services20% Custom Software Development20% Cybersecurity +220% IT Managed Services20% IT Strategy ConsultingFocus Areas
100% Answering servicesFast Tech Solution is an IT strategy consulting company. Their small team of employees is in Mississauga, Canada. Their team specializes in IT strategy consulting and Cybersecurity.
Read more -
Undisclosed< $25 / hr2 - 9
Services provided
20% Call Center Services20% Back Office Outsourcing20% Business Consulting +220% Customer Service Outsourcing20% Sales OutsourcingFocus Areas
100% Answering servicesEstablished in 2024, RelyMediaUS is a Business Consulting company. The team provides Business Consulting and Call Center Services.
Read more -
$1,000+< $25 / hr2 - 9
Services provided
20% Call Center Services20% Back Office Outsourcing20% Corporate Training & Coaching +220% Customer Service Outsourcing20% Sales OutsourcingFocus Areas
100% Answering servicesPro On Day is a small telephone answering service founded in 2024. Their team offers Call Center Services and Back Office Outsourcing.
Read more -
$1,000+< $25 / hr2 - 9
Services provided
20% Call Center Services20% Back Office Outsourcing20% Custom Software Development +220% Finance & Accounting Outsourcing (FAO)20% Web DevelopmentFocus Areas
100% Answering servicesNexora Solutions is a custom software development company. They provide Custom Software Development and Web Development and were launched in 2025.
Read more -
Undisclosed$25 - $49 / hr2 - 9
Services provided
20% Call Center Services20% Customer Service Outsourcing20% IT Managed Services +220% Social Media Marketing20% StaffingFocus Areas
100% Answering servicesSocial media marketing firm Spare Global focuses on Social Media Marketing and IT managed services. They are based in Makati, Philippines.
Read more -
$1,000+< $25 / hr2 - 9
Services provided
20% Call Center Services20% Back Office Outsourcing20% Business Consulting +220% Compliance Consulting20% Sales OutsourcingFocus Areas
100% Answering servicesNexora Precision Solutions is a Business Consulting company. They focus on Business Consulting and Call Center Services and are in Gainesville, Virginia.
Read more -
UndisclosedUndisclosed2 - 9
Services provided
20% Call Center Services20% AI Agents20% AI Consulting +220% Business Consulting20% Customer Service OutsourcingFocus Areas
100% Answering servicesBusiness Consulting company Takeorder AI is based in Newark, Delaware, New Jersey. The team focuses on Business Consulting and Call Center Services.
Read more -
UndisclosedUndisclosed2 - 9
Services provided
20% Call Center Services20% Business Consulting20% Customer Service Outsourcing +220% Recruitment Process Outsourcing20% Sales OutsourcingFocus Areas
100% Answering servicesNovasource BPO is a Business Consulting company in Islamabad, Pakistan. The team focuses on Business Consulting and Call Center Services.
Read more -
$10,000+$200 - $300 / hr10 - 49Cape Town, South Africa
Services provided
20% Call Center Services33% Customer Service Outsourcing15% Direct Marketing +315% Market Research13% Back Office Outsourcing4% Business ConsultingFocus Areas
60% Answering services40% Inbound appointment schedulingFounded in 2011, In Africa Connect is a small Customer Service Outsourcing company headquartered in Cape Town, South Africa. Their team provides Customer Service Outsourcing and Call Center
Read more -
UndisclosedUndisclosed10 - 49
Services provided
40% Call Center Services40% Sales Outsourcing20% BrandingFocus Areas
50% Answering services50% Inbound appointment schedulingSales Generation Services is a call center. The team is headquartered in Rochester Hills, Michigan, and their services include Call Center Services and Sales Outsourcing.
Read more -
UndisclosedUndisclosed10 - 49
Services provided
100% Call Center ServicesFocus Areas
34% Answering services33% Inbound appointment scheduling33% Virtual receptionistClientime is a call center company. They are located in Paradise, Canada and have small team. They provide Call Center Services.
Read more -
$10,000+< $25 / hr10 - 49Barranquilla, Colombia
Services provided
50% Call Center Services20% Sales Outsourcing15% Back Office Outsourcing +115% Customer Service OutsourcingFocus Areas
33% Answering services34% Inbound appointment scheduling33% Virtual receptionistG2A CONSULTING GROUP SAS, a call center, offer Call Center Services and Sales Outsourcing. They were founded in 2018.
Read more -
Undisclosed< $25 / hr10 - 49
Services provided
50% Call Center Services40% Back Office Outsourcing10% Social Media MarketingFocus Areas
35% Answering services50% Inbound appointment scheduling15% Virtual receptionistBackend Communications is a phone answering service. Launched in 2020, the firm focuses on Call Center Services and Back Office Outsourcing.
Read more -
UndisclosedUndisclosed50 - 249Campbelltown, Australia
Services provided
10% Call Center Services20% BI & Big Data Consulting & SI20% Transcription +420% Translation10% Back Office Outsourcing10% Customer Service Outsourcing10% Sales OutsourcingFocus Areas
50% Answering services25% Inbound appointment scheduling25% Virtual receptionistAR Data, a big data company, is based in Campbelltown, Australia and Lenah Valley, Australia. Their services include BI & big data consulting & SI and Translation.
Read more -
$1,000+< $25 / hr10 - 49Islamabad, Pakistan
Services provided
50% Call Center Services50% Customer Service OutsourcingFocus Areas
15% Answering services70% Inbound appointment scheduling15% Virtual receptionistSee all 1 projectsRezolves offers comprehensive Contact Center Services, including Customer Support Services, Inbound Call Center, and Outbound Call Center, as well as Telemarketing Services. Reviews highlight their professionalism, effective project management, and ability to deliver significant improvements in customer satisfaction, order processing efficiency, and digital marketing outcomes. Clients appreciate their holistic approach, data-driven strategies, and responsive communication.
-
$5,000+$25 - $49 / hr10 - 49
Services provided
25% Call Center Services25% Back Office Outsourcing25% Customer Service Outsourcing +215% Recruiting10% StaffingFocus Areas
75% Answering services25% Inbound appointment schedulingConnexion CC is a call center company. The small Cairo, Egypt-based team focuses on Call Center Services and Back Office Outsourcing. The company was established in 2023.
Read more -
$10,000+$25 - $49 / hr10 - 49
Services provided
30% Call Center Services40% CRM Consulting and SI30% Customer Service OutsourcingFocus Areas
70% Answering services30% Inbound appointment schedulingKyndletech Solutions is a CRM consulting and SI company headquartered in Cape Town, South Africa. Their services include CRM consulting and SI and Call Center Services.
Read more -
$1,000+< $25 / hr10 - 49
Services provided
20% Call Center Services20% Back Office Outsourcing20% Customer Service Outsourcing +220% HR Outsourcing20% StaffingFocus Areas
80% Answering services20% Inbound appointment schedulingTelephone answering service Visionary Solutions BPM LLP is in Sahibzada Ajit Singh Nagar, India. They offer Call Center Services and Back Office Outsourcing and were established in 2025.
Read more -
UndisclosedUndisclosed50 - 249Kyiv, Ukraine
Services provided
10% Call Center Services20% Back Office Outsourcing15% Customer Service Outsourcing +615% IT Staff Augmentation10% HR Consulting10% IT Managed Services10% Market Research5% Other IT Consulting and SI5% Other MarketingFocus Areas
35% Answering services35% Virtual receptionist30% Inbound appointment schedulingBased in Kyiv, Ukraine, Mobilunity BPO is a Back Office Outsourcing company. Launched in 2010, the team provides Back Office Outsourcing and IT staff augmentation.
Read more -
$5,000+< $25 / hr10 - 49
Services provided
80% Call Center Services20% Commercial Brokerage ServicesFocus Areas
40% Answering services30% Inbound appointment scheduling30% Virtual receptionistMora-Mosekama Holdings is a telephone answering service. They focus on Call Center Services and Commercial Brokerage Services and are in Pretoria, South Africa.
Read more -
$5,000+< $25 / hr250 - 999
Services provided
15% Call Center Services40% Back Office Outsourcing30% Customer Service Outsourcing +210% HR Outsourcing5% Sales OutsourcingFocus Areas
40% Answering services35% Inbound appointment scheduling25% Virtual receptionistEstablished in 2022, Supp-Squad, a midsize Back Office Outsourcing company, is located in Pristina, Kosovo. Their team provides Back Office Outsourcing and Customer Service Outsourcing.
Read more -
$5,000+$25 - $49 / hr250 - 999Plaridel, Philippines
Services provided
30% Call Center Services10% Back Office Outsourcing10% Customer Service Outsourcing +510% HR Outsourcing10% Language Interpretation10% Recruiting10% Sales Outsourcing10% Talent RepresentationFocus Areas
25% Answering services40% Virtual receptionist35% Inbound appointment schedulingGlobalFlow Solutions is an answering service. Based in Plaridel, Philippines, the company was established in 2024. Their team offers Call Center Services and Back Office Outsourcing.
Read more -
$50,000+$25 - $49 / hr250 - 999
Services provided
20% Call Center Services20% Back Office Outsourcing20% Customer Service Outsourcing +220% Market Research20% Sales OutsourcingFocus Areas
35% Answering services35% Virtual receptionist30% Inbound appointment schedulingGlobal Com is a Market Research company. Founded in 2014, the agency is headquartered in. Their services include Market Research and Call Center Services.
Read more -
UndisclosedUndisclosed250 - 999Iloilo City, Philippines
Services provided
25% Call Center Services25% Back Office Outsourcing25% Customer Service Outsourcing +125% Sales OutsourcingFocus Areas
30% Answering services35% Inbound appointment scheduling35% Virtual receptionistAvatar Stars is a call center. The team is located in Bengaluru, India and Iloilo City, Philippines, and their services include Call Center Services and Back Office Outsourcing.
Read more -
$1,000+< $25 / hr250 - 999Indianapolis, IN
Services provided
25% Call Center Services25% Back Office Outsourcing25% Customer Service Outsourcing +125% StaffingFocus Areas
30% Answering services35% Inbound appointment scheduling35% Virtual receptionistVirtual Value LLC is a midsize Indianapolis, Indiana-based call center. The team specializes in Call Center Services and Back Office Outsourcing.
Read more -
$1,000+$50 - $99 / hr50 - 249
Services provided
20% Call Center Services20% Back Office Outsourcing20% Customer Service Outsourcing +220% IT Strategy Consulting20% Sales OutsourcingFocus Areas
50% Answering services30% Inbound appointment scheduling20% Virtual receptionistMeraTalk is an IT strategy consulting company established in 2020. Based in Cranston, California, the team focuses on IT strategy consulting and Call Center Services.
Read more -
UndisclosedUndisclosed10 - 49Puyallup, WA
Services provided
75% Call Center Services25% Customer Service OutsourcingFocus Areas
33% Answering services34% Virtual receptionist33% Inbound appointment schedulingCascade Answering Solutions is an answering service. Their small team is in Puyallup, Washington and offers Call Center Services and Customer Service Outsourcing. The agency was launched in 2015.
Read more -
UndisclosedUndisclosed250 - 999New Delhi, India
Services provided
10% Call Center Services30% Business Consulting30% Financial Advising & Planning +220% Finance & Accounting Outsourcing (FAO)10% Finance LawFocus Areas
35% Answering services35% Virtual receptionist30% Inbound appointment schedulingMNS Credit Management Group Private Ltd. Is a Business Consulting company. The New Delhi, India-based agency provides Business Consulting and Financial Advising & Planning.
Read more -
Undisclosed$25 - $49 / hr2 - 9Coral Gables, FL
Services provided
20% Call Center Services60% Translation20% TranscriptionFocus Areas
35% Answering services35% Virtual receptionist30% Inbound appointment schedulingSumaLatam is a Translation company. They specialize in Translation and Call Center Services and were launched in 2012.
Read more -
$5,000+Undisclosed2 - 9Toronto, Canada
Services provided
10% Call Center Services40% IT Staff Augmentation30% HR Consulting +120% Sales OutsourcingFocus Areas
100% Answering servicesBusiness-Hub is an IT staff augmentation company. Their small team is based in Toronto, Canada. Their services include IT staff augmentation and HR Consulting.
Read more -
$50,000+Undisclosed2 - 9
Services provided
10% Call Center Services65% Customer Service Outsourcing20% Sales Outsourcing +15% Back Office OutsourcingFocus Areas
100% Answering servicesCall Center Concierge is a Customer Service Outsourcing company in Miami, Florida. The team offers Customer Service Outsourcing and Sales Outsourcing.
Read more -
$25,000+$100 - $149 / hr10 - 49Ciudad de México, Mexico
Services provided
15% Call Center Services35% IT Managed Services25% Cloud Consulting & SI +215% Business Continuity Management10% IT Strategy ConsultingFocus Areas
100% Answering servicesGO4 is a Ciudad de México, Mexico-based IT managed services company. Founded in 2010, the team provides IT managed services and cloud consulting & SI.
Read more -
Undisclosed$50 - $99 / hr2 - 9München, Germany
Services provided
20% Call Center Services40% Business Consulting20% Market Research +210% Customer Service Outsourcing10% Marketing StrategyFocus Areas
50% Answering services50% Inbound appointment schedulingStartup Campus Germany GmbH, a Business Consulting company, was established in 2018. The small team specializes in Business Consulting and Market Research.
Read more -
Undisclosed< $25 / hr10 - 49
Services provided
10% Call Center Services55% Back Office Outsourcing25% Customer Service Outsourcing +110% Sales OutsourcingFocus Areas
75% Answering services25% Inbound appointment schedulingFounded in 2008, Pam's VAS is a small Levittown, Pennsylvania-based Back Office Outsourcing company. Their team provides Back Office Outsourcing and Customer Service Outsourcing.
Read more
Share your project goals, and we’ll connect you with verified partners who fit your budget and timeline.
Get My MatchesTell us what you need — we’ll match you with top agencies in minutes.
Get My MatchesWhy Trust Clutch
At Clutch, we believe trust is the foundation of every business relationship. Our mission is to help buyers make confident, data-backed decisions informed by real client experiences.
Every review on Clutch undergoes a rigorous, human-led verification process to make sure it’s valid. Our team of specialists confirms the identity of each reviewer, ensures the project is legitimate, and only publishes reviews that meet our strict criteria.
Verification doesn’t stop at the point of publication. Our Trust & Safety team routinely audits older reviews against our guidelines. When reviews fall short of our standards, we remove them.
We evaluate service providers using a structured methodology that combines:
- In-depth client interviews and ratings
- Comprehensive project details
- Market presence
- Portfolio examples and industry recognition
This data powers tools like the Leaders Matrix, which helps you compare agencies directly. Our research team curates rankings by weighing verified reviews most heavily, so the most trusted and experienced providers rise to the top.
Using this unique combination of verified client feedback and provider-supplied insights, Clutch distills the most important details into clear, digestible summaries so you have everything you need to make confident, informed decisions quickly.
We take fraud seriously. Providers who violate our guidelines may face lower rankings, restricted visibility, or removal from the platform altogether.
Clutch’s commitment to transparency is ongoing. We’re constantly refining our systems to protect the integrity of reviews and support you in finding the right agency.
Rollover to see company insights or click a company below for more details.
A Clutch Leaders Matrix provides a broad view of the top-performing companies in a particular service or location. Each company featured in a Leaders Matrix is evaluated based on Focus and Ability to Deliver. The size of each circle indicates that company’s size.
By using verified reviews, focused service details, and real project data, the Leaders Matrix highlights companies that consistently deliver and stand out from the rest. Each company’s position is based on how well they focus on a service area and how consistently they deliver results, helping you make informed, confident decisions. Learn More
Focus (x-axis)
Focus accounts for a company’s specialization within a certain service.
Ability to Deliver (y-axis)
Ability to Deliver considers three criteria:
- Client feedback and reviews
- Work experience and previous projects
- Market presence and reputation in the industry
List of the Best Answering Services Companies
-
$1,000+< $25 / hr1,000 - 9,999Wilmington, DE
Ability to deliver
39.4/40.020/20 Reviews9.6/10 Clients & Experience9.8/10 Market PresenceService focus
30% Call Center Services40% Answering services70% Other -
$1,000+< $25 / hr1,000 - 9,999Chicago, IL
Ability to deliver
37.3/40.018.4/20 Reviews9.4/10 Clients & Experience9.5/10 Market PresenceService focus
20% Call Center Services50% Answering services80% Other -
$5,000+< $25 / hr1,000 - 9,999Lexington, KY
Ability to deliver
37.1/40.017.4/20 Reviews10/10 Clients & Experience9.7/10 Market PresenceService focus
20% Call Center Services65% Answering services80% Other -
$1,000+< $25 / hr250 - 999Dnipro, Ukraine
Ability to deliver
36/40.016.4/20 Reviews10/10 Clients & Experience9.6/10 Market PresenceService focus
35% Call Center Services100% Answering services65% Other -
$1,000+< $25 / hr1,000 - 9,999Hollywood, FL
Ability to deliver
38.9/40.020/20 Reviews10/10 Clients & Experience8.9/10 Market PresenceService focus
10% Call Center Services33% Answering services90% Other -
$10,000+< $25 / hr250 - 999San Pablo City, Philippines
Ability to deliver
38.7/40.020/20 Reviews10/10 Clients & Experience8.7/10 Market PresenceService focus
20% Call Center Services35% Answering services80% Other -
$10,000+< $25 / hr10,000+Pasig, Philippines
Ability to deliver
34.2/40.014.6/20 Reviews10/10 Clients & Experience9.6/10 Market PresenceService focus
40% Call Center Services60% Answering services60% Other -
$5,000+< $25 / hr1,000 - 9,999Kyiv, Ukraine
Ability to deliver
36.2/40.020/20 Reviews9/10 Clients & Experience7.2/10 Market PresenceService focus
15% Call Center Services55% Answering services85% Other -
$50,000+< $25 / hr10,000+Wei Fang Shi, China
Ability to deliver
34.1/40.015.8/20 Reviews10/10 Clients & Experience8.3/10 Market PresenceService focus
30% Call Center Services70% Answering services70% Other -
$5,000+$25 - $49 / hr250 - 999Home, KS
Ability to deliver
33.8/40.016.4/20 Reviews9.2/10 Clients & Experience8.2/10 Market PresenceService focus
35% Call Center Services45% Answering services65% Other -
$1,000+Undisclosed1,000 - 9,999Santa Monica, CA
Ability to deliver
35.4/40.015.8/20 Reviews10/10 Clients & Experience9.6/10 Market PresenceService focus
15% Call Center Services100% Answering services85% Other -
$1,000+< $25 / hr50 - 249Afton, WY
Ability to deliver
35.9/40.019/20 Reviews7.1/10 Clients & Experience9.7/10 Market PresenceService focus
25% Call Center Services90% Answering services75% Other -
$1,000+$25 - $49 / hr250 - 999Orlando, FL
Ability to deliver
35.5/40.016.4/20 Reviews10/10 Clients & Experience9.1/10 Market PresenceService focus
50% Call Center Services30% Answering services50% Other -
$1,000+< $25 / hr50 - 249Kyiv, Ukraine
Ability to deliver
38.5/40.019.4/20 Reviews10/10 Clients & Experience9.2/10 Market PresenceService focus
15% Call Center Services50% Answering services85% Other -
$1,000+< $25 / hr250 - 999București, Romania
Ability to deliver
32.9/40.017.2/20 Reviews8.2/10 Clients & Experience7.5/10 Market PresenceService focus
50% Call Center Services57% Answering services50% Other -
$1,000+< $25 / hr50 - 249Ed, Sweden
Ability to deliver
38.9/40.020/20 Reviews10/10 Clients & Experience8.9/10 Market PresenceService focus
10% Call Center Services50% Answering services90% Other -
$1,000+< $25 / hr50 - 249Chicago, IL
Ability to deliver
35/40.016.2/20 Reviews9.5/10 Clients & Experience9.3/10 Market PresenceService focus
45% Call Center Services50% Answering services55% Other -
UndisclosedUndisclosed50 - 249Margate, FL
Ability to deliver
32.4/40.015.8/20 Reviews7.4/10 Clients & Experience9.2/10 Market PresenceService focus
60% Call Center Services75% Answering services40% Other -
UndisclosedUndisclosed250 - 999
Ability to deliver
34.4/40.017.8/20 Reviews8.3/10 Clients & Experience8.2/10 Market PresenceService focus
50% Call Center Services33% Answering services50% Other -
$1,000+< $25 / hr250 - 999Doylestown, PA
Ability to deliver
35.3/40.017.6/20 Reviews8.7/10 Clients & Experience9/10 Market PresenceService focus
30% Call Center Services30% Answering services70% Other -
UndisclosedUndisclosed1,000 - 9,999Garden City, NY
Ability to deliver
32.3/40.014/20 Reviews10/10 Clients & Experience8.3/10 Market PresenceService focus
70% Call Center Services40% Answering services30% Other -
$1,000+< $25 / hr1,000 - 9,999
Ability to deliver
32.2/40.017/20 Reviews10/10 Clients & Experience5.2/10 Market PresenceService focus
35% Call Center Services45% Answering services65% Other -
$5,000+< $25 / hr50 - 249Cairo, Egypt
Ability to deliver
36.5/40.018/20 Reviews10/10 Clients & Experience8.5/10 Market PresenceService focus
30% Call Center Services45% Answering services70% Other -
$1,000+< $25 / hr50 - 249Scottsdale, AZ
Ability to deliver
33.9/40.015.8/20 Reviews9.7/10 Clients & Experience8.5/10 Market PresenceService focus
50% Call Center Services50% Answering services50% Other -
$10,000+< $25 / hr250 - 999Overland Park, KS
Ability to deliver
33.8/40.017/20 Reviews8.2/10 Clients & Experience8.6/10 Market PresenceService focus
20% Call Center Services50% Answering services80% Other -
UndisclosedUndisclosed1,000 - 9,999Noida, India
Ability to deliver
31.8/40.016.4/20 Reviews7.2/10 Clients & Experience8.2/10 Market PresenceService focus
40% Call Center Services50% Answering services60% Other -
$1,000+< $25 / hr1,000 - 9,999
Ability to deliver
31.6/40.015/20 Reviews9.5/10 Clients & Experience7.1/10 Market PresenceService focus
40% Call Center Services50% Answering services60% Other -
$10,000+< $25 / hr250 - 999Dorval, Canada
Ability to deliver
31.6/40.016.2/20 Reviews8.8/10 Clients & Experience6.6/10 Market PresenceService focus
52% Call Center Services100% Answering services48% Other -
$1,000+Undisclosed250 - 999Brooklyn, NY
Ability to deliver
34.8/40.020/20 Reviews8.6/10 Clients & Experience6.2/10 Market PresenceService focus
10% Call Center Services50% Answering services90% Other -
UndisclosedUndisclosed1,000 - 9,999Edinburgh, Scotland
Ability to deliver
31.2/40.014.6/20 Reviews8.3/10 Clients & Experience8.4/10 Market PresenceService focus
70% Call Center Services45% Answering services30% Other
Latest Answering Services Articles
See all articles
How to Build a Budget for Call Center Services [With Template]
Call center costs can add up over time, so it’s important that companies establish a thorough budget plan before outsourcing.
Guide to Call Center Outsourcing
Call center outsourcing is when a company hires a BPO service provider to handle inbound or outbound calls.
Answering Service Company FAQs
Looking for an answering service company but not sure where to start? We've put together answers to the most common questions businesses ask when searching for a trusted partner. This FAQ covers what you need to know before hiring an answering service company, from pricing and services to results and red flags.
Clutch evaluates providers that offer professional call-handling support twice a year based on a proprietary methodology. The top answering services companies for Fall 2025 include:
Get matched with the 5 best-fit agencies for your project—in 4 minutes or less.