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Call Center Concierge, based in Miami, is a premier global outsourcing agency specializing in call center services. We proudly represent a curated portfolio of 15 top-tier BPO providers across 14 countries, encompassing over 45,000 agents who support more than 350 clients worldwide.
Strategically located across North America, Caribbean, Central and South America, South Africa, and key offshore sites in the Philippines and India, our portfolio solutions can fulfill all client requirements. Starting rourly rates 2025: Onshore $30, Nearshore $12 and Offshore $11.
Our BPO providers are carefully selected for their expertise, technological capabilities, and cultural alignment to ensure they meet the diverse needs of our clients. We offer our consultancy services at no cost to clients, providing a streamlined, one-stop solution that saves time and resources—ultimately fostering stronger, longer-lasting partnerships.
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Min project size
$50,000+
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Hourly rate
Undisclosed
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Employees
2 - 9
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Year founded
Founded 2021
Service Lines
Select Focus Area
- Back Office Outsourcing
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- Inbound Services
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- Answering services
- 100%
- Customer Service Outsourcing
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- Outbound Services
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- Sales Outsourcing
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Industries
- Medical
- 20%
- Retail
- 15%
- Automotive
- 5%
- Beauty
- 5%
- Consumer products & services
- 5%
- Financial services
- 5%
- Food & Beverage
- 5%
- Home Services
- 5%
- Hospitality & leisure
- 5%
- Information technology
- 5%
- Insurance
- 5%
- Legal
- 5%
- Manufacturing
- 5%
- Non-profit
- 5%
- eCommerce
- 5%
Clients
- Midmarket ($10M - $1B)
- 55%
- Enterprise (>$1B)
- 25%
- Small Business (<$10M)
- 20%
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