Contact In Africa Connect
Get a custom proposalBPO - Call Center
Who we are
IAC is a BPO that focuses on online, SMS, AVM and Call Centre marketing solutions. There are three dimensions to our business model being:
· Consumer data and analytics
· Own executions channels being AVM, SMS and email gateways
· Call centre solutions
What we OffER
We provide outsourced call centre solutions for inbound/outbound and international campaigns. Our call centre systems micro manage and incentivise agents to ensure that management has a technology driven pulse under their fingertips.
Our call centre solutions are designed to cater for any campaign and includes, data, leads, agents’ recruitment and management and full turnkey call centre solutions and superior reporting. No campaign to big or to small, we do it all!
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Min project size
$10,000+
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Hourly rate
$200 - $300 / hr
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Employees
10 - 49
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Locations
Cape Town, South Africa
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Year founded
Founded 2011
1 Locations
- Cape Town , South Africa
Service Lines
- Direct Marketing
- 15%
- Market Research
- 15%
Select Focus Area
- Direct Marketing Focus
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- Telemarketing
- 80%
- Other direct marketing
- 20%
- Back Office Outsourcing
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- Inbound Services
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- Customer Service Outsourcing
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- Market Research Focus
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- Customer Loyalty Market Research
- 50%
- Market Research Surveys
- 20%
- Market Research Data Analysis
- 15%
- Market Research Data Reporting
- 15%
- Outbound Services
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Industries
- Consumer products & services
- 75%
- Business services
- 15%
- Telecommunications
- 10%
Clients
- Midmarket ($10M - $1B)
- 50%
- Small Business (<$10M)
- 50%
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