Top Answering Service for Hospitality & Leisure Industries
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Top Answering Service for Hospitality & Leisure Industries
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Undisclosed< $25 / hr50 - 249Duluth, GAServices provided
80% Call Center Services10% Customer Service Outsourcing10% Sales OutsourcingFocus Areas
63% Answering services37% Virtual receptionistSee all 52 projectsMoneypenny USA (formerly VoiceNation) is a customer service center specializing in contact center services, including phone support and call handling. Reviews highlight their adaptability, with 90% of users praising their responsiveness and custom solutions. Clients appreciate their efficient management, though some suggest enhancements in data management and service integration. Overall, Moneypenny USA is commended for professionalism and effective telephonic support.
18 of 50 Call Center Services reviews are 5 starsLess than $10,000 avg. project costRead 50 ReviewsCall Center Services PROJECT HIGHLIGHT
Call Center Services for Nonprofit Organization
5.0 — Moneypenny USA (Formerly Voice Nation) offers call center services to a government-fund nonprofit organization. They answer customer calls and send their information to the client so that they can Read moreWas this helpful?
Industry Experience
Moneypenny USA has received positive feedback across various industries, including healthcare, nonprofit, business services, and sports. Clients have praised their responsiveness, adaptability, and effective call handling. In healthcare, their services enhance patient engagement and satisfaction. Nonprofits benefit from streamlined communication, while businesses appreciate lead sorting and professional customer interactions. Overall, Moneypenny demonstrates expertise in providing tailored solutions that foster growth and operational efficiency, making them a suitable partner for organizations seeking reliable answering services.
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Arts, entertainment & music Nonprofit Consumer Products Other Industry Business services Sports Healthcare Real estate Advertising & marketing Education Information technology Transportation Manufacturing Energy & natural resources Hospitality & leisure Retail TelecommunicationsWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients generally perceive Moneypenny USA as providing good value for money, with competitive pricing and tailored services. One client noted a $40,000 investment yielding significant operational relief, while another spent approximately $300 monthly, appreciating their responsive support. Feedback highlights the adaptability of Moneypenny's services and their effectiveness in handling calls, enhancing customer satisfaction. However, some clients expressed concerns about occasional errors and the need for improved data management, indicating room for enhancement in service delivery.Was this helpful?
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$10,000+< $25 / hr10 - 49San Salvador, El Salvador
Services provided
40% Call Center Services35% Customer Service Outsourcing15% Back Office Outsourcing +110% Sales OutsourcingFocus Areas
35% Answering services35% Inbound appointment scheduling30% Virtual receptionistSee all 1 projectsCallsite Solutions is a company specializing in Contact Center Services, including Inbound and Outbound Call Center operations and Customer Support Services. Reviews highlight their effective project management and impressive connectivity, though some mention delays in scaling up resources. Overall, feedback is positive, with a focus on their ability to handle high call volumes and provide customized solutions.
1 of 1 Call Center Services reviews are 5 stars$50,000 – $199,999 avg. project costRead 1 ReviewCall Center Services PROJECT HIGHLIGHT
Call Center Services for Healthcare Institution
5.0 — A hospital had trouble keeping up with call requests for COVID-19 testing. Callsite Solutions provided outbound call services for sales and lead generation, connecting Avaya PBX directly to their Read moreWas this helpful?
Industry Experience
Callsite Solutions has demonstrated expertise primarily in the healthcare industry, providing robust call center services that significantly improved call management for a hospital in El Salvador during the COVID-19 pandemic. Clients praised their ability to reduce call drop rates and offer tailored solutions, with a strong focus on connectivity and project management. However, some delays were noted in scaling agent numbers. Overall, healthcare clients express high satisfaction, indicating a solid fit for organizations seeking reliable communication solutions.
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HealthcareWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients generally perceive Callsite Solutions as offering good value for money, with one hospital manager noting a total investment of $70,000–$80,000 for effective call center services. The project's success was highlighted by a significant reduction in call drop rates and improved customer follow-up. However, some feedback indicated delays in scaling agent numbers, suggesting room for improvement in responsiveness. Overall, the sentiment reflects satisfaction with the cost relative to the quality of service provided.Was this helpful?
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$5,000+$100 - $149 / hr10 - 49Pasig, Philippines
Services provided
20% Call Center Services40% IT Managed Services20% Back Office Outsourcing +210% Search Engine Optimization10% Web DesignFocus Areas
33% Answering services34% Virtual receptionist33% Inbound appointment schedulingSee all 4 projectsMainSource 365 Tech LLC is a comprehensive IT services provider offering managed services, cybersecurity solutions, digital marketing, and web development. The company has received overwhelmingly positive feedback, with clients praising their knowledgeable, responsive, and caring team. Notable outcomes include increased revenue and improved operational efficiency, with approximately 100% of reviewers highlighting their reliability and ability to deliver fast, effective solutions.
Reviews mention Proactive
Clients have consistently praised MainSource 365 Tech LLC for their proactive approach to IT services. One client noted their impressive ability to 'drop everything and fix issues,' highlighting their dedication to supporting critical business operations. Additionally, the promptness in addressing requests, regardless of time differences, further emphasizes their proactive stance. Overall, the sentiment reflects strong satisfaction with their efficient and responsive service.-
IT Services for Retail Lumber and Construction Service
4.5 Sep 30, 2019They are good with project management, partially since they are both proactive and reactive. There are no time delays, so whenever I have a need, they have somebody there who can work on it, regardless of the time difference between here and the Philippines. Their ability to drop everything and fix my issues is really impressive. They know I’m in retail, so my computer system is critical to our business, and it demonstrates a lot of dedication that they are so proactive.
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Industry Experience
MainSource 365 Tech LLC has demonstrated strong expertise across various industries, including Nonprofit, Consumer Products, Real Estate, and Construction. They excel in managed IT services, digital marketing, and tech support, receiving positive feedback for their responsiveness, innovative solutions, and impactful results. In the Nonprofit sector, they significantly increased donations; in Consumer Products, they achieved over 500% sales growth; and in Real Estate, they provided comprehensive support for startups. Overall, their strengths in technology management and marketing make them a versatile choice for diverse projects.
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Nonprofit Consumer Products Real estate ConstructionWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently praise MainSource 365 Tech LLC for their competitive pricing and the substantial value they deliver. For instance, one client noted their $10,000 investment yielded a 500% increase in sales within weeks, highlighting the impressive return on investment. Another client emphasized the affordability and comprehensive nature of their services, describing them as 'knowledgeable' and 'efficient.' Overall, the sentiment reflects a strong appreciation for the cost-effectiveness and quality of service provided.Was this helpful?
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$1,000+< $25 / hr50 - 249
Services provided
40% Call Center Services20% Back Office Outsourcing20% Customer Service Outsourcing +120% Sales OutsourcingFocus Areas
40% Answering services40% Inbound appointment scheduling20% Virtual receptionistSee all 3 projectsDialnest PTE LTD is a proficient provider of Contact Center Services, specializing in both Inbound and Outbound Call Handling. Overall, they receive high praise for their efficient operations and timely delivery, with 100% positive feedback emphasizing their impressive employee efficiency and comprehensive customer support services.
Reviews mention Timely
Clients have expressed a positive sentiment regarding Dialnest PTE LTD's timeliness, consistently highlighting their ability to deliver projects on schedule. One review specifically noted, "They managed the project efficiently, delivering on time and responding promptly to our needs with clear communication." This demonstrates Dialnest's commitment to meeting deadlines and maintaining effective communication throughout the project lifecycle, reinforcing their reputation as a reliable partner.-
Call Center Services for Software Development Company
5.0 Jan 10, 2025There is weekly reporting structure and meetings to analyse performance. Everything was delivered on time.
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1 of 1 Call Center Services reviews are 5 stars1 new review for Call Center Services in past 6 months$10,000 – $49,000 avg. project costRead 1 ReviewCall Center Services PROJECT HIGHLIGHT
Call Center Services for Software Development Company
5.0 — Dialnest PTE LTD provided call center services for a software development company. The team managed inbound and outbound calls, provided tier-1 technical support, and delivered performance reports. Read moreWas this helpful?
Industry Experience
Dialnest PTE LTD has received positive feedback particularly within the software and B2B SaaS industries. Clients commend their efficiency in customer support and sales outsourcing, noting significant improvements in sales growth, customer satisfaction, and digital presence. Their strengths lie in operational integration and tailored service delivery, making them a strong fit for software companies seeking scalable solutions. Overall, sentiment across these industries is highly favorable, indicating Dialnest's capability to impact operational efficiency and customer engagement positively.
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SoftwareWas this helpful?
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$1,000+< $25 / hr250 - 999London, England
Services provided
40% Call Center Services40% Customer Service Outsourcing20% Back Office OutsourcingFocus Areas
50% Answering services50% Inbound appointment schedulingSee all 1 projectsCALLCARE is a UK-based contact center specializing in inbound call handling and customer care services, specifically for out-of-hours support. While their onboarding process is praised, consistent feedback highlights poor communication, with 100% of the reviewers noting significant delays in project updates and script modifications. Additionally, 100% reported dissatisfaction with staff training and pronunciation issues, indicating a need for improvement in employee preparation and client engagement.
Industry Experience
CALLCARE has received feedback primarily from the software industry, where they were tasked with providing out-of-hours support. Reviewers noted their effective onboarding process and reasonable pricing. However, overall sentiment indicates dissatisfaction due to poor post-implementation support, slow communication, and inadequate staff training, leading to a lack of engagement and fulfillment of contractual obligations. Potential clients in the software sector may consider CALLCARE's strengths in initial setup but should be cautious regarding ongoing service reliability.
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SoftwareWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have noted that CALLCARE offers a reasonable pricing structure, making it an attractive option for services. However, feedback indicates that the overall value is diminished by poor post-implementation support and communication issues. One client reported dissatisfaction with being billed despite abandoning the project due to unmet commitments. Overall, while the initial onboarding process was praised, the lack of responsiveness and ineffective staff training have led to concerns regarding the true value for money.Was this helpful?
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$1,000+< $25 / hr50 - 2496th Of October, Egypt
Services provided
25% Call Center Services30% Customer Service Outsourcing25% Back Office Outsourcing +210% Business Consulting10% Sales OutsourcingFocus Areas
50% Answering services30% Inbound appointment scheduling20% Virtual receptionistSee all 1 projectsFusion Global Services is a Contact Center Services provider offering outsourced call center support, including Inbound and Outbound Call Center and Customer Care Services. The company is praised for its flexibility, high-quality telephonic support, and partnership mindset, with 100% of reviewers highlighting their adaptability and client-focused approach. Opportunities for improvement include enhancing report clarity.
0 of 1 Call Center Services reviews are 5 stars$200,000 – $999,999 avg. project costRead 1 ReviewCall Center Services PROJECT HIGHLIGHT
Call Service Outsourcing for Shipping & Delivery Company
4.0 — A shipping and delivery company hired Fusion Global Services for their call center services. They serve as an outsourced extension of the company, and they provide delivery and order support. Read moreWas this helpful?
Industry Experience
Fusion Global Services has received positive feedback primarily from the IT Services industry, particularly in logistics and shipping. Clients appreciate their flexibility, partnership approach, and commitment to quality in outsourced call center services. Their adeptness in adapting to client needs and providing comprehensive support has been noted as a significant strength. Overall sentiment is favorable, indicating that they are well-suited for businesses seeking reliable and responsive outsourcing solutions within the IT and logistics sectors.
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IT ServicesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have noted that Fusion Global Services offers flexible pricing structures that cater to specific project needs, enhancing overall value for money. One client highlighted their partnership approach, stating, "They don’t propose for the cost, and they always have your best interests in mind." Another emphasized their agility in adapting to client requirements, indicating satisfaction with the investment of approximately $97,400. Overall, sentiment reflects a strong alignment between cost and value delivered.Was this helpful?
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$1,000+Undisclosed50 - 249
Services provided
10% Call Center Services10% Custom Software Development10% E-Commerce Development +1510% Mobile App Development10% Pay Per Click10% Search Engine Optimization10% Social Media Marketing10% Web Development2% Application Management & Support2% Cloud Consulting & SI2% Content Marketing2% Conversion Optimization2% Email Marketing2% IT Managed Services2% IT Strategy Consulting2% Video Production2% Wearable App Development2% Web DesignFocus Areas
34% Answering services33% Inbound appointment scheduling33% Virtual receptionistSee all 3 projectsHT Visions is a web development company specializing in creating custom platforms, CRM systems, and professional websites to enhance user engagement and operational efficiency. Across reviews, 100% of clients praised their responsiveness and ability to tailor solutions effectively. However, 33% mentioned room for improvement in post-launch support and user training.
Industry Experience
HT Visions has demonstrated strong expertise in the Arts, Entertainment & Music and Financial Services industries. Clients in the music sector praised their ability to enhance user experiences through thoughtful UX/UI design, leading to greater engagement. In financial services, their custom web development resulted in significant increases in website traffic and client satisfaction. Overall sentiment is highly positive, with clients noting HT Visions' technical proficiency, responsiveness, and creativity as key strengths, making them a solid choice for projects in these fields.
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Arts, entertainment & music Financial servicesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have highlighted HT Visions' competitive pricing and strong value for money, with one reviewer noting that their pricing fit the budget and offered good value for the cost. Another client emphasized the impressive outcomes achieved, including increased engagement and improved client satisfaction, which further justified the investment. Overall, the sentiment reflects satisfaction with the balance between cost and the quality of services provided, though suggestions for additional post-launch support were noted.Was this helpful?
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UndisclosedUndisclosed50 - 249
Services provided
20% Call Center Services40% Customer Service Outsourcing15% Language Interpretation +215% Sales Outsourcing10% Back Office OutsourcingFocus Areas
50% Answering services50% Inbound appointment schedulingSee all 1 projectsGrupo Noa International is a provider of Contact Center Services, specializing in inbound call handling and customer support. Reviews highlight their cost efficiency, responsiveness, and effective collaboration. Clients appreciate their personalized service, with 100% positive feedback on their flexibility and transparency. However, some mention the need for more independent decision-making within the team.
0 of 1 Call Center Services reviews are 5 stars$50,000 – $199,999 avg. project costRead 1 ReviewCall Center Services PROJECT HIGHLIGHT
Inbound Customer Support for Wifi Technology Company
4.0 — Grupo Noa International recruited and trained call center resources who provided Wi-Fi user-support on a daily basis. Currently, they’re coordinating to establish a consistent team of call Read moreWas this helpful?
Industry Experience
Grupo Noa International has demonstrated significant expertise in the telecommunications industry, particularly in providing remote user support for service desk operations. Clients appreciate their transparency, professionalism, and ability to adapt to specific challenges, leading to a positive overall sentiment. Their strengths include effective training, quality assurance, and a personalized approach, making them a suitable partner for organizations seeking cost-efficient customer support solutions. Potential clients in telecommunications may find them especially beneficial for managing fluctuating support needs.
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TelecommunicationsWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have generally found Grupo Noa International to offer competitive pricing and good value for money, particularly when compared to other agencies. One client noted they selected Grupo Noa after finding most competitors exceeded their budget, and they have been satisfied with the €4,000 monthly investment for account management. Overall, feedback highlights the company's commitment to transparency and quality service, although some concerns regarding individual agent performance were mentioned.Was this helpful?
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$50,000+Undisclosed1,000 - 9,999San Diego, CA
Services provided
45% Call Center Services45% Customer Service Outsourcing5% Back Office Outsourcing +15% Sales OutsourcingFocus Areas
50% Answering services50% Inbound appointment schedulingRedial BPO Call Center is an answering service established in 2017. The agency offers Call Center Services and Customer Service Outsourcing.
Read moreMore responsive than most other service providers
Get in TouchRedial BPO Call Center is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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$1,000+< $25 / hr10,000+New York, NY
Services provided
35% Call Center Services50% Back Office Outsourcing15% Customer Service OutsourcingFocus Areas
100% Answering servicesSee all 4 projectsEXL Service is a company specializing in back office and Customer Support Services, providing solutions such as billing, accounting, and consultation. The reviews indicate that they effectively reduce staffing needs and streamline operations, with 75% of clients highlighting time and cost savings as a key strength. Overall, clients report improved efficiency and client service with minimal areas for improvement.
0 of 4 Call Center Services reviews are 5 stars$200,000 – $999,999 avg. project costRead 4 ReviewsCall Center Services PROJECT HIGHLIGHT
Payment Processing for Education Organization
4.5 — Read moreWas this helpful?
Industry Experience
EXL Service demonstrates strong capabilities across various industries, including real estate, hospitality, nonprofit, and education. Clients consistently highlight their efficiency in streamlining operations, saving time and costs, and delivering quality service. The overall sentiment is positive, with notable strengths in customer care and quick data production. Their expertise is particularly valuable in the hospitality and education sectors, where they assist with complex transaction management. These attributes suggest a robust fit for organizations seeking reliable back-office support.
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Real estate Hospitality & leisure Nonprofit EducationWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients generally perceive EXL Service as providing significant value for their investment, with many reporting substantial savings in both time and money. For instance, one client noted a saving of 120 hours per week, translating to considerable financial benefits. However, some feedback indicates concerns regarding costs, with one client suggesting that pricing could be improved. Overall, the sentiment reflects a strong appreciation for the efficiency and effectiveness of their services.Was this helpful?
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$1,000+< $25 / hr2 - 9
Services provided
30% Call Center Services25% Transcription20% Back Office Outsourcing +215% Customer Service Outsourcing10% Sales OutsourcingFocus Areas
75% Answering services25% Inbound appointment schedulingSee all 2 projectsWorldwide Call Centers is a company specializing in Contact Center Services, including Inbound Call Center and Customer Care Services. Reviews highlight their reliability, responsiveness, and effective communication, with 100% of reviewers praising these strengths. Clients report high satisfaction, with no suggested improvements, and significant monthly savings attributed to their services.
Reviews mention High-quality work
Clients consistently report high-quality work from Worldwide Call Centers, highlighting their strong performance and effective communication. One client noted significant improvements in call handling and customer service, stating they save approximately $2,000 monthly due to enhanced efficiency. Furthermore, the client emphasized satisfaction with the service, mentioning that there was nothing needing improvement after five years of collaboration, reinforcing the positive sentiment surrounding the company's capabilities.-
Inbound Appointment Scheduling for Financial Services Industry
4.5 Nov 2, 2017They have a strong performance. There is nothing to improve.
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0 of 2 Call Center Services reviews are 5 stars$50,000 – $199,999 avg. project costRead 2 ReviewsCall Center Services PROJECT HIGHLIGHT
Inbound Appointment Scheduling for Hospitality Company
4.5 — Read moreWas this helpful?
Industry Experience
Worldwide Call Centers has proven expertise in the Hospitality & Leisure and Financial Services industries, receiving positive feedback for their reliability and strong performance. Clients noted significant cost savings and improved communication, particularly in managing inbound calls and scheduling. Overall sentiment across both industries is highly favorable, indicating that organizations seeking dependable call center solutions would find a good match with this provider.
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Hospitality & leisure Financial servicesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have consistently noted that Worldwide Call Centers offers excellent value for money, with one client reporting savings of approximately $50,000 per month due to their services. Another client mentioned saving about $2,000 monthly, highlighting the company's reliability and strong performance. Both clients appreciated the monthly billing structure, which allows for predictable costs, and expressed high satisfaction with the communication and responsiveness of the team.Was this helpful?
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$1,000+< $25 / hr10 - 49
Services provided
75% Call Center Services25% TranscriptionFocus Areas
50% Answering services50% Virtual receptionistSee all 1 projectsOnebox is a company specializing in Customer Support Services, providing inbound call handling, answering, and transcription services. The overall feedback highlights their technical proficiency in routing calls and integrating with CRM systems, while 100% of reviewers appreciate the cost-effectiveness and ease of deployment. Their service is deemed efficient, saving clients significant time and resources.
0 of 1 Call Center Services reviews are 5 starsLess than $10,000 avg. project costRead 1 ReviewCall Center Services PROJECT HIGHLIGHT
Transcription & Answering Services for IT Firm
4.0 — Read moreWas this helpful?
Industry Experience
The provider has demonstrated expertise in the Information Technology sector, particularly in delivering inbound call and transcription services. Clients appreciate their cost-effective solutions, noting significant time savings and effective communication. Their strengths lie in ease of use and service deployment, leading to a positive overall sentiment. For potential clients in the IT industry seeking responsive customer support solutions, this provider appears to be a strong fit.
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Information technologyWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients generally perceive the company's pricing as favorable, noting a flat billing structure that provides substantial savings compared to hiring in-house personnel. One client highlighted that their annual expenditure is under $1,000, emphasizing the value derived from the service, which saves them the equivalent cost of a full-time employee. Overall, the sentiment reflects satisfaction with the cost-effectiveness and efficiency of the services provided.Was this helpful?
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$1,000+< $25 / hr250 - 999Dumaguete, Philippines
Services provided
60% Call Center Services20% Back Office Outsourcing15% Customer Service Outsourcing +32% Finance & Accounting Outsourcing (FAO)2% Social Media Marketing1% TranscriptionFocus Areas
50% Answering services30% Virtual receptionist20% Inbound appointment schedulingSophi Outsourcing is a call center. The team focuses on Call Center Services and Back Office Outsourcing and is based in Dumaguete, Philippines and Cebu City, Philippines.
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$250,000+Undisclosed10,000+Singapore
Services provided
10% Call Center Services10% AI Development10% Application Testing +710% Blockchain10% Branding10% Custom Software Development10% Customer Service Outsourcing10% Generative AI10% IT Managed Services10% Mobile App DevelopmentFocus Areas
67% Answering services33% Inbound appointment schedulingFounded in 2016, Everise is a branding firm. In Singapore and Austin, Texas, the team specializes in Branding and IT managed services.
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UndisclosedUndisclosed1,000 - 9,999Hyderabad, India
Services provided
40% Call Center Services30% Customer Service Outsourcing20% Sales Outsourcing +110% Digital StrategyFocus Areas
40% Answering services40% Virtual receptionist20% Inbound appointment schedulingHRH Next Services Pvt. Ltd. Is an answering service. Launched in 2007, their team offers Call Center Services and Customer Service Outsourcing.
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UndisclosedUndisclosed10 - 49
Services provided
20% Call Center Services35% AI Consulting35% AI Development +25% AR/VR Development5% IT Managed ServicesFocus Areas
60% Answering services20% Inbound appointment scheduling20% Virtual receptionistTovie AI is an AI company. Their small team is located in London, England and offers Artificial Intelligence and AI Consulting. The company was founded in 2018.
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$1,000+< $25 / hr1,000 - 9,999Wellington, New Zealand
Services provided
100% Call Center ServicesFocus Areas
100% Answering servicesLocated in Wellington, New Zealand and Wellington, New Zealand, Datacom is an answering service. They offer Call Center Services and were established in 1965.
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UndisclosedUndisclosed10,000+Zagreb, Croatia
Services provided
30% Call Center Services20% AI Development20% HR Consulting +310% Customer Service Outsourcing10% Digital Strategy10% RecruitingFocus Areas
30% Answering services40% Inbound appointment scheduling30% Virtual receptionistFounded in 2007, Mplus is a call center company. Their team provides Call Center Services and Artificial Intelligence.
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$1,000+< $25 / hr1,000 - 9,999Henderson, NV
Services provided
100% Call Center ServicesFocus Areas
100% Answering servicesKnoah is a Henderson, Nevada-based telephone answering service. Their services include Call Center Services.
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$1,000+< $25 / hr250 - 999Bhopal, India
Services provided
50% Call Center Services25% Customer Service Outsourcing25% HR ConsultingFocus Areas
100% Answering servicesXtraNet Tech is a telephone answering service. Established in 2002, the firm offers Call Center Services and Customer Service Outsourcing.
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Undisclosed< $25 / hr250 - 999Kolkata, India
Services provided
100% Call Center ServicesFocus Areas
100% Answering servicesHeadquartered in Kolkata, India and Sacramento, California, Elagoon Business Solutions is an answering service. They provide Call Center Services.
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$1,000+< $25 / hr1,000 - 9,999Los Angeles, CA
Services provided
40% Call Center Services35% Customer Service Outsourcing25% Back Office OutsourcingFocus Areas
75% Answering services25% Inbound appointment schedulingCollective Solution is a large answering service company founded in 2002. Their team provides Call Center Services and Customer Service Outsourcing.
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$10,000+$50 - $99 / hr50 - 249Brighton, England
Services provided
40% Call Center Services40% Sales Outsourcing20% Customer Service OutsourcingFocus Areas
40% Answering services60% Inbound appointment schedulingAnswering service company The Telemarketing Company is based in Brighton, England. The team focuses on Call Center Services and Sales Outsourcing.
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$1,000+< $25 / hr2 - 9
Services provided
50% Call Center Services50% Customer Service OutsourcingFocus Areas
50% Answering services25% Inbound appointment scheduling25% Virtual receptionistCustomer Service Outsourcing and call center service Synchura Solutions is based in karachi, Pakistan. Founded in 2025, the team focuses on Customer Service Outsourcing and Call Center Services.
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$25,000+< $25 / hr10,000+cairo, Egypt
Services provided
60% Call Center Services10% Back Office Outsourcing10% Finance & Accounting Outsourcing (FAO) +310% HR Consulting5% HR Outsourcing5% RecruitingFocus Areas
50% Answering services40% Inbound appointment scheduling10% Virtual receptionistXceed is a large call center service founded in 2001. Their team focuses on Call Center Services and Back Office Outsourcing.
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$5,000+$50 - $99 / hr1,000 - 9,999Bengaluru, India
Services provided
30% Call Center Services35% Business Consulting35% Custom Software DevelopmentFocus Areas
35% Answering services40% Inbound appointment scheduling25% Virtual receptionistSee all 1 projectsTransact Global offers a range of services, including Contact Center Services and Telemarketing Services, with a focus on Outbound Call Center activities. Clients have praised Transact Global for their high-quality services, timely delivery, and alignment with company values, making them a suitable choice for businesses seeking effective customer support solutions.
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$1,000+< $25 / hr250 - 999Toronto, Canada
Services provided
60% Call Center Services20% Customer Service Outsourcing20% Sales OutsourcingFocus Areas
100% Answering servicesEstablished in 1978, Gatestone & Co. Is a phone answering service. The firm offers Call Center Services and Sales Outsourcing.
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UndisclosedUndisclosed250 - 999Fort Worth, TX
Services provided
55% Call Center Services25% Transcription10% Social Media Marketing +25% Accounting5% Custom Software DevelopmentFocus Areas
35% Answering services35% Virtual receptionist30% Inbound appointment schedulingTouchstone Communications is a phone answering service. The team is headquartered in Fort Worth, Texas and Islamabad, Pakistan, and their services include Call Center Services and Transcription.
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Undisclosed< $25 / hr250 - 999Legazpi City, Philippines
Services provided
40% Call Center Services30% Back Office Outsourcing10% Finance & Accounting Outsourcing (FAO) +210% IT Managed Services10% Recruitment Process OutsourcingFocus Areas
50% Answering services25% Inbound appointment scheduling25% Virtual receptionistPandr Outsourcing, a midsize call center, is in Legazpi City, Philippines. The team specializes in Call Center Services and Back Office Outsourcing.
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Undisclosed< $25 / hr1,000 - 9,999Ciudad de Guatemala, Guatemala
Services provided
20% Call Center Services20% Cloud Consulting & SI20% IT Strategy Consulting +320% Mobile App Development10% IT Managed Services10% IT Staff AugmentationFocus Areas
30% Answering services35% Inbound appointment scheduling35% Virtual receptionistAllied Global is an IT strategy consulting company. They provide IT strategy consulting and cloud consulting & SI and are based in Ciudad de Guatemala, Guatemala.
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$1,000+< $25 / hr250 - 999Doha, Qatar
Services provided
55% Call Center Services13% HR Outsourcing12% Recruiting +210% Customer Service Outsourcing10% Sales OutsourcingFocus Areas
100% Answering servicesBPO+ is a telephone answering service. The team focuses on Call Center Services and HR Outsourcing, and the agency is in Doha, Qatar and Muscat, Oman.
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$5,000+< $25 / hr50 - 249Beograd, Serbia
Services provided
30% Call Center Services40% Customer Service Outsourcing15% Finance & Accounting Outsourcing (FAO) +210% Back Office Outsourcing5% Content MarketingFocus Areas
100% Answering servicesCustomer Service Outsourcing company The Contact Service was founded in 2014. The midsize team specializes in Customer Service Outsourcing and Call Center Services.
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UndisclosedUndisclosed1,000 - 9,999Marlow, England
Services provided
15% Call Center Services30% Fulfillment10% Back Office Outsourcing +810% Customer Service Outsourcing10% Logistics & Supply Chain Consulting5% Air Freight5% Freight forwarding5% Ocean Freight5% Rail Freight3% Direct Marketing2% Product MarketingFocus Areas
65% Answering services35% Inbound appointment schedulingWhistl , a Fulfillment company, was founded in 1950. The team focuses on Fulfillment and Call Center Services and is based in Marlow, England.
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UndisclosedUndisclosed2 - 9Albuquerque, NM
Services provided
60% Call Center Services30% Commercial Property Management10% Business ConsultingFocus Areas
50% Answering services50% Virtual receptionistOffice Alternatives is an Albuquerque, New Mexico-based phone answering service. Established in 2005, the team focuses on Call Center Services and Commercial Property Management.
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UndisclosedUndisclosed50 - 249
Services provided
80% Call Center Services20% Sales OutsourcingFocus Areas
100% Answering servicesSee all 1 projectsShiftsmart offers data management and personal security services for high-profile data. Reviews highlight their impressive quick response times and effective communication through virtual meetings, email, and project management platforms. Clients appreciate their data processing speeds and national customer reach, making Shiftsmart a reliable partner for managing sensitive information.
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UndisclosedUndisclosed50 - 249
Services provided
60% Call Center Services20% CRM Consulting and SI20% Unified Communications Consulting & SIFocus Areas
35% Answering services35% Virtual receptionist30% Inbound appointment schedulingVoiptime Cloud is a Denver, Colorado-based call center service. They focus on Call Center Services and CRM consulting and SI and were launched in 2010.
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$1,000+$25 - $49 / hr10 - 49Chatswood, Australia
Services provided
100% Call Center ServicesFocus Areas
40% Answering services50% Virtual receptionist10% Inbound appointment schedulingServiced offices International, a call center company, is in Chatswood, Australia. Their services include Call Center Services.
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$10,000+< $25 / hr50 - 249Jaipur, India
Services provided
80% Call Center Services10% Customer Service Outsourcing10% Sales OutsourcingFocus Areas
40% Answering services40% Virtual receptionist20% Inbound appointment schedulingSarv Webs Pvt. Ltd. Is a Jaipur, India-based call center service. They provide Call Center Services and Sales Outsourcing and were founded in 2011.
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UndisclosedUndisclosed50 - 249Virginia Beach, VA
Services provided
100% Call Center ServicesFocus Areas
50% Answering services50% Virtual receptionistPosh Virtual Receptionists is a Virginia Beach, Virginia-based telephone answering service. They offer Call Center Services and were founded in 2020.
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UndisclosedUndisclosed50 - 249Mississauga, Canada
Services provided
40% Call Center Services30% Back Office Outsourcing30% Customer Service OutsourcingFocus Areas
60% Answering services20% Inbound appointment scheduling20% Virtual receptionistNCRi is an answering service company established in 2008. The firm focuses on Call Center Services and Back Office Outsourcing.
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UndisclosedUndisclosed50 - 249Rabat, Morocco
Services provided
45% Call Center Services20% Cloud Consulting & SI10% Back Office Outsourcing +410% Customer Service Outsourcing5% BI & Big Data Consulting & SI5% CRM Consulting and SI5% Sales OutsourcingFocus Areas
45% Answering services30% Inbound appointment scheduling25% Virtual receptionistMarketing Call Center is a call center. They are based in Rabat, Morocco, and their services include Call Center Services and cloud consulting & SI.
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$1,000+< $25 / hr50 - 249Kolkata, India
Services provided
30% Call Center Services25% Back Office Outsourcing25% PEO/Employee Leasing +210% Customer Service Outsourcing10% Sales OutsourcingFocus Areas
67% Answering services33% Inbound appointment schedulingSkylink Dealtrade is a call center service. They are headquartered in Kolkata, India and have midsize team. Their team provides Call Center Services and Back Office Outsourcing.
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UndisclosedUndisclosed2 - 9
Services provided
80% Call Center Services20% Customer Service OutsourcingFocus Areas
50% Answering services25% Inbound appointment scheduling25% Virtual receptionistCall center company Answer MTI was established in 1982. The team focuses on Call Center Services and Customer Service Outsourcing.
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UndisclosedUndisclosed250 - 999Zamboanga, Philippines
Services provided
25% Call Center Services25% Content Marketing25% Digital Strategy +310% AI Development10% Back Office Outsourcing5% Web DevelopmentFocus Areas
50% Answering services50% Inbound appointment schedulingVINTAZK Outsourcing is a Digital Strategy company. The Zamboanga, Philippines-based company was launched in 2019. Their team specializes in Digital Strategy and Content Marketing.
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UndisclosedUndisclosed250 - 999Dubuque, IA
Services provided
10% Call Center Services25% Application Management & Support15% AI Development +415% Finance & Accounting Outsourcing (FAO)15% IT Managed Services10% Back Office Outsourcing10% Customer Service OutsourcingFocus Areas
37% Answering services34% Virtual receptionist29% Inbound appointment schedulingEstablished in 1988, Humach, a midsize Application Management & Support company, is headquartered in Dubuque, Iowa. Their services include Application Management & Support and Artificial
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UndisclosedUndisclosed50 - 249
Services provided
60% Call Center Services40% Customer Service OutsourcingFocus Areas
38% Answering services37% Virtual receptionist25% Inbound appointment schedulingAnswering Service United, a call center, is headquartered in and Phoenix, Arizona. Founded in 1989, the team specializes in Call Center Services and Customer Service Outsourcing.
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$1,000+< $25 / hr10 - 49
Services provided
30% Call Center Services23% Customer Service Outsourcing13% Staffing +312% Back Office Outsourcing12% Recruiting10% Sales OutsourcingFocus Areas
100% Answering servicesLocated in Kingston, Jamaica, DG BPO is a small phone answering service. The team provides Call Center Services and Customer Service Outsourcing.
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$1,000+< $25 / hr10 - 49Coimbatore, India
Services provided
30% Call Center Services25% Back Office Outsourcing13% HR Outsourcing +312% PEO/Employee Leasing10% Customer Service Outsourcing10% Sales OutsourcingFocus Areas
75% Answering services25% Virtual receptionistProzeon, a small answering service, is located in Coimbatore, India. Their services include Call Center Services and Back Office Outsourcing.
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$1,000+< $25 / hr10 - 49Bengaluru, India
Services provided
15% Call Center Services65% Back Office Outsourcing10% Customer Service Outsourcing +110% Sales OutsourcingFocus Areas
100% Answering servicesDigi Media InfoTech is a Back Office Outsourcing company. They provide Back Office Outsourcing and Call Center Services and are in Bengaluru, India and Udaipur, India.
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$1,000+< $25 / hr50 - 249
Services provided
20% Call Center Services27% Back Office Outsourcing20% Customer Service Outsourcing +315% Finance & Accounting Outsourcing (FAO)10% IT Managed Services8% Business ConsultingFocus Areas
80% Answering services12% Virtual receptionist8% Inbound appointment schedulingContact Source is a Back Office Outsourcing company. They are based in Taguig, Philippines and have midsize team. They specialize in Back Office Outsourcing and Call Center Services.
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$1,000+$25 - $49 / hr50 - 249
Services provided
25% Call Center Services25% Back Office Outsourcing25% Customer Service Outsourcing +125% Finance & Accounting Outsourcing (FAO)Focus Areas
100% Answering servicesJIBS is a Thoraipakkam, India-based answering service company. Their services include Call Center Services and Back Office Outsourcing.
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Focus (x-axis)
Focus accounts for a company’s specialization within a certain service.
Ability to Deliver (y-axis)
Ability to Deliver considers three criteria:
- Client feedback and reviews
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Top 15 Answering Service for Hospitality & Leisure Industries
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$1,000+< $25 / hr250 - 999Dnipro, Ukraine
Ability to deliver
36.4/40.016.8/20 Reviews10/10 Clients & Experience9.6/10 Market PresenceService focus
35% Call Center Services100% Answering services65% Other -
UndisclosedUndisclosed250 - 999Montego Bay, Jamaica
Ability to deliver
22.5/40.016.4/20 Reviews2.1/10 Clients & Experience4/10 Market PresenceService focus
50% Call Center Services100% Answering services50% Other -
$10,000+< $25 / hr250 - 999San Pablo City, Philippines
Ability to deliver
38.7/40.020/20 Reviews10/10 Clients & Experience8.7/10 Market PresenceService focus
20% Call Center Services35% Answering services80% Other -
$1,000+$25 - $49 / hr250 - 999Orlando, FL
Ability to deliver
35.5/40.016.4/20 Reviews10/10 Clients & Experience9.1/10 Market PresenceService focus
45% Call Center Services30% Answering services55% Other -
$50,000+< $25 / hr10,000+Wei Fang Shi, China
Ability to deliver
34.1/40.015.8/20 Reviews10/10 Clients & Experience8.3/10 Market PresenceService focus
30% Call Center Services70% Answering services70% Other -
$5,000+$25 - $49 / hr250 - 999Home, KS
Ability to deliver
34.2/40.016.8/20 Reviews9.2/10 Clients & Experience8.2/10 Market PresenceService focus
35% Call Center Services45% Answering services65% Other -
$1,000+< $25 / hr50 - 249Afton, WY
Ability to deliver
35.5/40.018.6/20 Reviews7.1/10 Clients & Experience9.7/10 Market PresenceService focus
25% Call Center Services90% Answering services75% Other -
$1,000+< $25 / hr50 - 249Chicago, IL
Ability to deliver
35.4/40.016.6/20 Reviews9.5/10 Clients & Experience9.3/10 Market PresenceService focus
45% Call Center Services50% Answering services55% Other -
UndisclosedUndisclosed250 - 999
Ability to deliver
34.4/40.017.8/20 Reviews8.3/10 Clients & Experience8.2/10 Market PresenceService focus
50% Call Center Services33% Answering services50% Other -
$1,000+< $25 / hr1,000 - 9,999
Ability to deliver
32.2/40.017/20 Reviews10/10 Clients & Experience5.2/10 Market PresenceService focus
35% Call Center Services45% Answering services65% Other -
$1,000+< $25 / hr10 - 49Manila, Philippines
Ability to deliver
35.9/40.018.4/20 Reviews9.8/10 Clients & Experience7.7/10 Market PresenceService focus
15% Call Center Services100% Answering services85% Other -
UndisclosedUndisclosed1,000 - 9,999Noida, India
Ability to deliver
31.7/40.016.4/20 Reviews7.2/10 Clients & Experience8.1/10 Market PresenceService focus
40% Call Center Services50% Answering services60% Other -
$50,000+< $25 / hr1,000 - 9,999Montréal, Canada
Ability to deliver
31.1/40.017/20 Reviews6.5/10 Clients & Experience7.6/10 Market PresenceService focus
15% Call Center Services100% Answering services85% Other -
$1,000+< $25 / hr250 - 999Kyiv, Ukraine
Ability to deliver
30.9/40.015.6/20 Reviews5.7/10 Clients & Experience9.6/10 Market PresenceService focus
30% Call Center Services50% Answering services70% Other -
$50,000+Undisclosed1,000 - 9,999Margate, FL
Ability to deliver
31.3/40.014.6/20 Reviews6.9/10 Clients & Experience9.8/10 Market PresenceService focus
20% Call Center Services50% Answering services80% Other -
$1,000+< $25 / hr1,000 - 9,999London, England
Ability to deliver
30.3/40.015.6/20 Reviews7.6/10 Clients & Experience7.1/10 Market PresenceService focus
20% Call Center Services100% Answering services80% Other -
UndisclosedUndisclosed250 - 999
Ability to deliver
30.1/40.014.6/20 Reviews6.3/10 Clients & Experience9.2/10 Market PresenceService focus
55% Call Center Services40% Answering services45% Other -
$5,000+$25 - $49 / hr50 - 249Austin, TX
Ability to deliver
34.4/40.017.6/20 Reviews10/10 Clients & Experience6.8/10 Market PresenceService focus
25% Call Center Services30% Answering services75% Other -
$1,000+< $25 / hr50 - 249
Ability to deliver
31.1/40.016.2/20 Reviews9.6/10 Clients & Experience5.3/10 Market PresenceService focus
60% Call Center Services40% Answering services40% Other -
$100,000+Undisclosed10,000+Singapore, Singapore
Ability to deliver
29.4/40.015.8/20 Reviews4.5/10 Clients & Experience9.1/10 Market PresenceService focus
10% Call Center Services100% Answering services90% Other -
$1,000+< $25 / hr250 - 999Belize City, Belize
Ability to deliver
26.8/40.017/20 Reviews3/10 Clients & Experience6.8/10 Market PresenceService focus
45% Call Center Services70% Answering services55% Other -
UndisclosedUndisclosed10 - 49Spokane, WA
Ability to deliver
27.8/40.013.6/20 Reviews8.1/10 Clients & Experience6.1/10 Market PresenceService focus
50% Call Center Services50% Answering services50% Other -
$5,000+< $25 / hr1,000 - 9,999Kyiv, Ukraine
Ability to deliver
27.9/40.020/20 Reviews1.4/10 Clients & Experience6.5/10 Market PresenceService focus
15% Call Center Services55% Answering services85% Other -
Undisclosed< $25 / hr250 - 999Farmers Branch, TX
Ability to deliver
29.1/40.016.8/20 Reviews5.4/10 Clients & Experience6.9/10 Market PresenceService focus
10% Call Center Services34% Answering services90% Other -
$5,000+Undisclosed250 - 999
Ability to deliver
25.3/40.016.2/20 Reviews2.4/10 Clients & Experience6.7/10 Market PresenceService focus
10% Call Center Services100% Answering services90% Other -
$1,000+< $25 / hr1,000 - 9,999Quezon City, Philippines
Ability to deliver
28.5/40.018.8/20 Reviews2.3/10 Clients & Experience7.4/10 Market PresenceService focus
10% Call Center Services35% Answering services90% Other -
$1,000+< $25 / hr10 - 49Tucson, AZ
Ability to deliver
26.2/40.014/20 Reviews6.8/10 Clients & Experience5.3/10 Market PresenceService focus
80% Call Center Services38% Answering services20% Other -
UndisclosedUndisclosed1,000 - 9,999Fort Lauderdale, FL
Ability to deliver
25.1/40.016.4/20 Reviews2.6/10 Clients & Experience6.1/10 Market PresenceService focus
40% Call Center Services100% Answering services60% Other -
$5,000+< $25 / hr250 - 999Kalyan, India
Ability to deliver
31.6/40.018.4/20 Reviews7.8/10 Clients & Experience5.3/10 Market PresenceService focus
25% Call Center Services10% Answering services75% Other -
$250,000+$25 - $49 / hr250 - 999Miramar, FL
Ability to deliver
23/40.015.2/20 Reviews0/10 Clients & Experience7.8/10 Market PresenceService focus
19% Call Center Services80% Answering services81% Other
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