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Undisclosed< $25 / hr50 - 249Duluth, GAServices provided
80% Call Center Services10% Customer Service Outsourcing10% Sales OutsourcingFocus Areas
63% Answering services37% Virtual receptionistSee all 52 projectsMoneypenny USA (formerly VoiceNation) is a customer service center specializing in contact center services, including phone support and call handling. Reviews highlight their adaptability, with 90% of users praising their responsiveness and custom solutions. Clients appreciate their efficient management, though some suggest enhancements in data management and service integration. Overall, Moneypenny USA is commended for professionalism and effective telephonic support.
Reviews mention Communicative
Clients consistently highlight VoiceNation's outstanding communication, noting their prompt responses to inquiries and issues. One reviewer emphasized the company's eagerness to adapt their services to meet specific needs, stating they reply almost immediately to requests. The ability to build a custom system was particularly impressive, showcasing their commitment to effective collaboration. Overall, feedback indicates a strong sentiment of satisfaction regarding VoiceNation's communicative approach, with clients feeling supported throughout their engagement.-
Answering Services for Catering Company
5.0 Nov 26, 2019After the initial stage, one of their representatives got in touch with me and started organizing. I have my own number with them that I can call. My account manager gets back to me within the day or by the next day. If it’s urgent and she’s not available, someone else gets back to me. There’s never been a communication issue.
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Call Center Services for Medical Staffing and Recruiting Co.
5.0 Apr 8, 2022They’re outstanding with communication. They reply almost immediately to any requests of problems that we have and come up with answers very quickly. They manage our account through a dashboard on their side, but we don’t use any outside tools.
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18 of 50 Call Center Services reviews are 5 starsLess than $10,000 avg. project costRead 50 ReviewsCall Center Services PROJECT HIGHLIGHT
Call Center Services for Nonprofit Organization
5.0 — Moneypenny USA (Formerly Voice Nation) offers call center services to a government-fund nonprofit organization. They answer customer calls and send their information to the client so that they can Read moreWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients generally perceive Moneypenny USA as providing good value for money, with competitive pricing and tailored services. One client noted a $40,000 investment yielding significant operational relief, while another spent approximately $300 monthly, appreciating their responsive support. Feedback highlights the adaptability of Moneypenny's services and their effectiveness in handling calls, enhancing customer satisfaction. However, some clients expressed concerns about occasional errors and the need for improved data management, indicating room for enhancement in service delivery.Was this helpful?
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$1,000+< $25 / hr50 - 249
Services provided
30% Call Center Services20% Sales Outsourcing10% Back Office Outsourcing +410% Customer Service Outsourcing10% Finance & Accounting Outsourcing (FAO)10% HR Outsourcing10% Recruitment Process OutsourcingFocus Areas
25% Answering services65% Virtual receptionist10% Inbound appointment schedulingVirtual ConnIQ is a call center service located in Consolacion, Philippines. Established in 2022, the team provides Call Center Services and Sales Outsourcing.
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$5,000+< $25 / hr10 - 49Warszawa, Poland
Services provided
20% Call Center Services60% Customer Service Outsourcing20% Back Office OutsourcingFocus Areas
35% Answering services35% Inbound appointment scheduling30% Virtual receptionistSee all 1 projectsefficienCX offers strategic support for company expansions, particularly in new markets like the EU, with a focus on seamless integration and operational setup. Client reviews highlight their exceptional ability to align with company cultures, effective project management, and consistent, proactive communication. Customers appreciate the team's responsiveness and support, noting no significant areas needing improvement.
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$1,000+< $25 / hr10 - 49
Services provided
15% Call Center Services30% Recruiting20% HR Outsourcing +315% Customer Service Outsourcing10% Advertising10% Back Office OutsourcingFocus Areas
25% Answering services65% Virtual receptionist10% Inbound appointment schedulingBreeze Assistants Agency is a Recruiting company headquartered in Davao City, Philippines and Cebu City , Philippines. Their services include Recruiting and HR Outsourcing.
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UndisclosedUndisclosed250 - 999Istanbul, Türkiye
Services provided
40% Call Center Services40% Back Office Outsourcing20% Customer Service OutsourcingFocus Areas
30% Answering services40% Virtual receptionist30% Inbound appointment schedulingPhone answering service Remed Türkiye is based in Istanbul, Türkiye. They offer Call Center Services and Back Office Outsourcing and were launched in 1993.
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$1,000+< $25 / hr10 - 49
Services provided
48% Call Center Services26% Customer Service Outsourcing16% Sales Outsourcing +110% Back Office OutsourcingFocus Areas
60% Answering services40% Inbound appointment schedulingFounded in 2013, CapCall is an answering service company. The small team provides Call Center Services and Customer Service Outsourcing.
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Undisclosed< $25 / hr10 - 49Lahore, Pakistan
Services provided
20% Call Center Services20% Back Office Outsourcing20% Customer Service Outsourcing +220% Executive Search20% StaffingFocus Areas
35% Answering services40% Virtual receptionist25% Inbound appointment schedulingCall center service Talent Trellis is headquartered in Toronto, Canada and Lahore, Pakistan. The team focuses on Call Center Services and Back Office Outsourcing.
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$1,000+< $25 / hr50 - 249
Services provided
10% Call Center Services25% Transcription25% Translation +315% Back Office Outsourcing15% Customer Service Outsourcing10% Sales OutsourcingFocus Areas
43% Answering services29% Inbound appointment scheduling28% Virtual receptionistEagleGrace is a Translation company. The team specializes in Translation and Transcription and is based in Buford, Georgia.
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$1,000+$25 - $49 / hr2 - 9
Services provided
100% Call Center ServicesFocus Areas
50% Answering services50% Virtual receptionistBased in San Diego, California, Southwest Answering Service is a telephone answering service. They offer Call Center Services.
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UndisclosedUndisclosed50 - 249Shanghai, China
Services provided
20% Call Center Services25% IT Staff Augmentation25% Other IT Consulting and SI +310% Back Office Outsourcing10% HR Consulting10% RecruitingFocus Areas
100% Answering servicesLaunched in 2012, CGP Shanghai is a midsize IT staff augmentation company. Their team specializes in IT staff augmentation and other IT consulting and SI.
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UndisclosedUndisclosed10 - 49
Services provided
20% Call Center Services17% Back Office Outsourcing17% Customer Service Outsourcing +316% Staffing15% HR Outsourcing15% Sales OutsourcingFocus Areas
33% Answering services34% Virtual receptionist33% Inbound appointment schedulingCentral Offshoring, a call center service, is in North Sydney, Australia. They focus on Call Center Services and Back Office Outsourcing.
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$1,000+< $25 / hr250 - 999London, England
Services provided
13% Call Center Services7% Tax Law5% Back Office Outsourcing +613% Direct Marketing2% Accounting2% Corporate Law2% HR Consulting2% HR Outsourcing2% IT Staff Augmentation2% Insurance Services & Brokers2% Mobile App Development2% PEO/Employee Leasing2% Recruiting2% Recruitment Process Outsourcing2% Talent Representation2% Web Development1% AR/VR Development1% Advertising1% Affiliate Marketing1% Banking Law1% Branding1% Business Consulting1% Commercial Financing1% Content Marketing1% Content Moderation Services1% Content Writing Services1% Corporate Relocation1% Corporate Training & Coaching1% Data Annotation Services1% Digital Asset Management1% Digital Engineering1% Document Digitization & Management1% Email Marketing1% Enterprise App Modernization1% Executive Search1% Fabrication1% Family Law1% Finance & Accounting Outsourcing (FAO)1% Finance Law1% Financial Advising & Planning1% Fractional CFO Services1% Funding & Investment1% Immigration Law1% Insurance Law1% Intellectual Property Law1% Internet & Technology Law1% Labor & Employment Law1% Language Interpretation1% Litigation Support Services1% Malpractice Law1% Manufacturing Consulting1% Media & Entertainment Law1% Pay Per Click1% Procurement Support1% Product Marketing1% Public Relations1% Robotics Process Automation1% SMS Marketing1% Sales Outsourcing1% Sports Marketing1% Staffing1% Transcription1% Translation1% Video MarketingFocus Areas
10% Answering services50% Virtual receptionist40% Inbound appointment schedulingEmerj.io, an answering service company, is based in London, England. The team offers Call Center Services and Tax Law.
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UndisclosedUndisclosed2 - 9Abuja, Nigeria
Services provided
20% Call Center Services20% Business Consulting20% Market Research +315% HR Outsourcing15% Recruiting10% Corporate Training & CoachingFocus Areas
100% Answering servicesMarket Research company Top-worth Consulting was launched in 2011. The team focuses on Market Research and Business Consulting.
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UndisclosedUndisclosed50 - 249Istanbul, Türkiye
Services provided
90% Call Center Services10% Commercial Property ManagementFocus Areas
30% Answering services40% Virtual receptionist30% Inbound appointment schedulingTur Assist is an Istanbul, Türkiye-based call center service. The team provides Call Center Services and Commercial Property Management.
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Undisclosed$25 - $49 / hr10 - 49Kathmandu, Nepal
Services provided
10% Call Center Services10% Business Consulting10% Content Marketing +710% Custom Software Development10% Digital Strategy10% Graphic Design10% Mobile App Development10% UX/UI Design10% Web Design10% Web DevelopmentFocus Areas
30% Answering services35% Inbound appointment scheduling35% Virtual receptionistInfocom Solutions Private Limited is a Digital Strategy company located in Kathmandu, Nepal. They focus on Digital Strategy and Content Marketing and were launched in 2017.
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$1,000+< $25 / hr250 - 999Montebello, NY
Services provided
20% Call Center Services20% Back Office Outsourcing20% E-Commerce Development +410% Market Research10% Marketing Strategy10% Recruiting10% Sales OutsourcingFocus Areas
30% Answering services35% Inbound appointment scheduling35% Virtual receptionistFocusinc Group International is an e-commerce development company established in 2011. The agency offers E-Commerce Development and Call Center Services.
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$1,000+< $25 / hr10 - 49Hounslow, England
Services provided
10% Call Center Services30% CRM Consulting and SI10% Application Management & Support +510% Business Consulting10% Corporate Training & Coaching10% Low/No Code Development10% Mobile App Development10% Web DevelopmentFocus Areas
40% Answering services30% Inbound appointment scheduling30% Virtual receptionistL2 Global Technologies pvt ltd. Is a CRM consulting and SI company. The Hounslow, England-based agency was launched in 2014. Their services include CRM consulting and SI and Web Development.
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$1,000+$25 - $49 / hr10 - 49McLean, VA
Services provided
10% Call Center Services35% AI Consulting35% AI Development +210% Customer Service Outsourcing10% TranscriptionFocus Areas
20% Answering services65% Virtual receptionist15% Inbound appointment schedulingSee all 1 projectsGoVivace Inc specializes in Speech Analytics and Auto QA solutions for contact centers and BPOs. Reviewers commend the company for its reliable and efficient solutions, professional project management, and excellent support. However, some suggest that clearer progress updates could enhance the client experience.
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UndisclosedUndisclosed50 - 249Istanbul, Türkiye
Services provided
50% Call Center Services50% Back Office OutsourcingFocus Areas
30% Answering services50% Virtual receptionist20% Inbound appointment schedulingLaunched in 1986, Marm Assistance is a call center company and Back Office Outsourcing company. The company specializes in Call Center Services and Back Office Outsourcing, and is midsize.
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$1,000+< $25 / hr2 - 9Orlando, FL
Services provided
20% Call Center Services30% Customer Service Outsourcing20% Back Office Outsourcing +220% Sales Outsourcing10% Corporate Travel ManagementFocus Areas
35% Answering services45% Inbound appointment scheduling20% Virtual receptionistCustomer Service Outsourcing company Connectual Assistant was founded in 2024. Headquartered in Orlando, Florida, the team offers Customer Service Outsourcing and Call Center Services.
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$1,000+< $25 / hr2 - 9Wells, England
Services provided
60% Call Center Services30% Back Office Outsourcing10% AR/VR DevelopmentFocus Areas
50% Answering services50% Virtual receptionistPhone answering service TelePA was launched in 2004. Based in Wells, England, the team offers Call Center Services and Back Office Outsourcing.
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UndisclosedUndisclosed50 - 249
Services provided
10% Call Center Services40% Back Office Outsourcing40% Customer Service Outsourcing +110% Content Moderation ServicesFocus Areas
25% Answering services50% Virtual receptionist25% Inbound appointment schedulingKimon Services is a midsize Back Office Outsourcing company. Established in 2017, the team provides Back Office Outsourcing and Customer Service Outsourcing.
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$1,000+< $25 / hr2 - 9
Services provided
10% Call Center Services55% Back Office Outsourcing20% Customer Service Outsourcing +115% Sales OutsourcingFocus Areas
100% Answering servicesFounded in 2011, Efficise is a small Back Office Outsourcing company. Their services include Back Office Outsourcing and Customer Service Outsourcing.
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$1,000+< $25 / hr2 - 9
Services provided
20% Call Center Services20% Customer Service Outsourcing20% Email Marketing +220% Sales Outsourcing20% Social Media MarketingFocus Areas
30% Answering services40% Virtual receptionist30% Inbound appointment schedulingLaunched in 2025, Ren Agency is a social media marketing firm. The team focuses on Social Media Marketing and Email Marketing.
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UndisclosedUndisclosed10 - 49
Services provided
40% Call Center Services20% IT Managed Services10% Cloud Consulting & SI +310% Customer Service Outsourcing10% IT Strategy Consulting10% Sales OutsourcingFocus Areas
40% Answering services40% Virtual receptionist20% Inbound appointment schedulingInfoprogres (VoipBon) is an answering service company founded in 2005. The team offers Call Center Services and IT managed services.
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UndisclosedUndisclosed10 - 49Overland Park, KS
Services provided
20% Call Center Services20% Business Consulting20% Corporate Training & Coaching +320% HR Consulting10% Digital Strategy10% UX/UI DesignFocus Areas
40% Answering services30% Inbound appointment scheduling30% Virtual receptionistAndrew Reise, a Business Consulting company, is headquartered in Overland Park, Kansas. Their services include Business Consulting and Call Center Services.
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UndisclosedUndisclosed10 - 49Pembroke Pines, FL
Services provided
10% Call Center Services20% Business Consulting20% Digital Strategy +610% Back Office Outsourcing10% Corporate Training & Coaching10% Customer Service Outsourcing10% HR Consulting5% Email Marketing5% SMS MarketingFocus Areas
30% Answering services40% Inbound appointment scheduling30% Virtual receptionistLaunched in 2021, ComOps, a small Digital Strategy company, is headquartered in Pembroke Pines, Florida. Their services include Digital Strategy and Business Consulting.
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UndisclosedUndisclosed10 - 49
Services provided
10% Call Center Services20% Business Consulting10% Accounting +610% Cloud Consulting & SI10% Corporate Training & Coaching10% Email Marketing10% HR Consulting10% Recruitment Process Outsourcing10% Web DevelopmentFocus Areas
20% Answering services60% Inbound appointment scheduling20% Virtual receptionistThe Centr Official is a Business Consulting company. Their small team of employees is in Boise, Idaho. Their team offers Business Consulting and Email Marketing.
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By using verified reviews, focused service details, and real project data, the Leaders Matrix highlights companies that consistently deliver and stand out from the rest. Each company’s position is based on how well they focus on a service area and how consistently they deliver results, helping you make informed, confident decisions. Learn More
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Ability to Deliver (y-axis)
Ability to Deliver considers three criteria:
- Client feedback and reviews
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Top 15 Answering Service for Hospitality & Leisure Industries
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$1,000+< $25 / hr250 - 999Dnipro, Ukraine
Ability to deliver
36.4/40.016.8/20 Reviews10/10 Clients & Experience9.6/10 Market PresenceService focus
35% Call Center Services100% Answering services65% Other -
UndisclosedUndisclosed250 - 999Montego Bay, Jamaica
Ability to deliver
22.5/40.016.4/20 Reviews2.1/10 Clients & Experience4/10 Market PresenceService focus
50% Call Center Services100% Answering services50% Other -
$10,000+< $25 / hr250 - 999San Pablo City, Philippines
Ability to deliver
38.7/40.020/20 Reviews10/10 Clients & Experience8.7/10 Market PresenceService focus
20% Call Center Services35% Answering services80% Other -
$1,000+$25 - $49 / hr250 - 999Orlando, FL
Ability to deliver
35.5/40.016.4/20 Reviews10/10 Clients & Experience9.1/10 Market PresenceService focus
45% Call Center Services30% Answering services55% Other -
$50,000+< $25 / hr10,000+Wei Fang Shi, China
Ability to deliver
34.1/40.015.8/20 Reviews10/10 Clients & Experience8.3/10 Market PresenceService focus
30% Call Center Services70% Answering services70% Other -
$5,000+$25 - $49 / hr250 - 999Home, KS
Ability to deliver
34.2/40.016.8/20 Reviews9.2/10 Clients & Experience8.2/10 Market PresenceService focus
35% Call Center Services45% Answering services65% Other -
$1,000+< $25 / hr50 - 249Afton, WY
Ability to deliver
35.5/40.018.6/20 Reviews7.1/10 Clients & Experience9.7/10 Market PresenceService focus
25% Call Center Services90% Answering services75% Other -
$1,000+< $25 / hr50 - 249Chicago, IL
Ability to deliver
35.4/40.016.6/20 Reviews9.5/10 Clients & Experience9.3/10 Market PresenceService focus
45% Call Center Services50% Answering services55% Other -
UndisclosedUndisclosed250 - 999
Ability to deliver
34.4/40.017.8/20 Reviews8.3/10 Clients & Experience8.2/10 Market PresenceService focus
50% Call Center Services33% Answering services50% Other -
$1,000+< $25 / hr1,000 - 9,999
Ability to deliver
32.2/40.017/20 Reviews10/10 Clients & Experience5.2/10 Market PresenceService focus
35% Call Center Services45% Answering services65% Other -
$1,000+< $25 / hr10 - 49Manila, Philippines
Ability to deliver
35.9/40.018.4/20 Reviews9.8/10 Clients & Experience7.7/10 Market PresenceService focus
15% Call Center Services100% Answering services85% Other -
UndisclosedUndisclosed1,000 - 9,999Noida, India
Ability to deliver
31.7/40.016.4/20 Reviews7.2/10 Clients & Experience8.1/10 Market PresenceService focus
40% Call Center Services50% Answering services60% Other -
$50,000+< $25 / hr1,000 - 9,999Montréal, Canada
Ability to deliver
31.1/40.017/20 Reviews6.5/10 Clients & Experience7.6/10 Market PresenceService focus
15% Call Center Services100% Answering services85% Other -
$1,000+< $25 / hr250 - 999Kyiv, Ukraine
Ability to deliver
30.9/40.015.6/20 Reviews5.7/10 Clients & Experience9.6/10 Market PresenceService focus
30% Call Center Services50% Answering services70% Other -
$50,000+Undisclosed1,000 - 9,999Margate, FL
Ability to deliver
31.3/40.014.6/20 Reviews6.9/10 Clients & Experience9.8/10 Market PresenceService focus
20% Call Center Services50% Answering services80% Other -
$1,000+< $25 / hr1,000 - 9,999London, England
Ability to deliver
30.3/40.015.6/20 Reviews7.6/10 Clients & Experience7.1/10 Market PresenceService focus
20% Call Center Services100% Answering services80% Other -
UndisclosedUndisclosed250 - 999
Ability to deliver
30.1/40.014.6/20 Reviews6.3/10 Clients & Experience9.2/10 Market PresenceService focus
55% Call Center Services40% Answering services45% Other -
$5,000+$25 - $49 / hr50 - 249Austin, TX
Ability to deliver
34.4/40.017.6/20 Reviews10/10 Clients & Experience6.8/10 Market PresenceService focus
25% Call Center Services30% Answering services75% Other -
$1,000+< $25 / hr50 - 249
Ability to deliver
31.1/40.016.2/20 Reviews9.6/10 Clients & Experience5.3/10 Market PresenceService focus
60% Call Center Services40% Answering services40% Other -
$100,000+Undisclosed10,000+Singapore, Singapore
Ability to deliver
29.4/40.015.8/20 Reviews4.5/10 Clients & Experience9.1/10 Market PresenceService focus
10% Call Center Services100% Answering services90% Other -
$1,000+< $25 / hr250 - 999Belize City, Belize
Ability to deliver
26.8/40.017/20 Reviews3/10 Clients & Experience6.8/10 Market PresenceService focus
45% Call Center Services70% Answering services55% Other -
UndisclosedUndisclosed10 - 49Spokane, WA
Ability to deliver
27.8/40.013.6/20 Reviews8.1/10 Clients & Experience6.1/10 Market PresenceService focus
50% Call Center Services50% Answering services50% Other -
$5,000+< $25 / hr1,000 - 9,999Kyiv, Ukraine
Ability to deliver
27.9/40.020/20 Reviews1.4/10 Clients & Experience6.5/10 Market PresenceService focus
15% Call Center Services55% Answering services85% Other -
Undisclosed< $25 / hr250 - 999Farmers Branch, TX
Ability to deliver
29.1/40.016.8/20 Reviews5.4/10 Clients & Experience6.9/10 Market PresenceService focus
10% Call Center Services34% Answering services90% Other -
$5,000+Undisclosed250 - 999
Ability to deliver
25.3/40.016.2/20 Reviews2.4/10 Clients & Experience6.7/10 Market PresenceService focus
10% Call Center Services100% Answering services90% Other -
$1,000+< $25 / hr1,000 - 9,999Quezon City, Philippines
Ability to deliver
28.5/40.018.8/20 Reviews2.3/10 Clients & Experience7.4/10 Market PresenceService focus
10% Call Center Services35% Answering services90% Other -
$1,000+< $25 / hr10 - 49Tucson, AZ
Ability to deliver
26.2/40.014/20 Reviews6.8/10 Clients & Experience5.3/10 Market PresenceService focus
80% Call Center Services38% Answering services20% Other -
UndisclosedUndisclosed1,000 - 9,999Fort Lauderdale, FL
Ability to deliver
25.1/40.016.4/20 Reviews2.6/10 Clients & Experience6.1/10 Market PresenceService focus
40% Call Center Services100% Answering services60% Other -
$5,000+< $25 / hr250 - 999Kalyan, India
Ability to deliver
31.6/40.018.4/20 Reviews7.8/10 Clients & Experience5.3/10 Market PresenceService focus
25% Call Center Services10% Answering services75% Other -
$250,000+$25 - $49 / hr250 - 999Miramar, FL
Ability to deliver
23/40.015.2/20 Reviews0/10 Clients & Experience7.8/10 Market PresenceService focus
19% Call Center Services80% Answering services81% Other
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