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Top Usability Testing Companies

A great digital product only succeeds when real people find it intuitive, accessible, and enjoyable. That’s where leading usability testing agencies come in—they uncover friction points and translate insights into actionable improvements. Clutch makes it easy to connect with trusted partners through thousands of verified client reviews, detailed case studies, and transparent ratings. Use the filters on this page to sort firms by budget, location, industry focus, and more, or explore top markets such as the United States, United Kingdom, and Canada. Every listing has been vetted by our research team, so you can hire with confidence and accelerate product success.
Ratings Updated: April 5, 2026
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15 Leaders 15 Contenders

17,143 Companies

User Experience Focus: Usability Testing

List of the Top Usability Testing Firms

  • Featured

    What are Featured Providers?

    QAlified Logotype

    QAlified

    4.9 21 reviews
    Premier Verified
    Undisclosed
    $25 - $49 / hr
    10 - 49
    Montevideo, Uruguay

    Services provided

    100% Application Testing

    Focus Areas

    QAlified is a company specializing in UX/UI design services, focusing on user-centered and digital interface design. Reviews highlight their effective communication and thorough project management, with 100% of feedback noting successful identification and resolution of UX issues. Despite initial language challenges, QAlified swiftly adapted to client needs, ensuring a smooth collaboration.

    See all 21 projects

    Reviews mention Honest

    Clients consistently highlight QAlified's honesty as a key strength, emphasizing their transparent communication regarding project challenges. One client noted, "We appreciate how open and honest they've been," while another remarked on their "level of transparency" and ability to communicate risks effectively. This sentiment is echoed in multiple reviews, where clients value the straightforwardness and reliability of QAlified's feedback, contributing to a trust-based collaboration that feels integrated rather than transactional.
    • App Testing Services for Software Technology Services Firm
      5.0 Jun 8, 2024

      We appreciate how open and honest they've been. Whatever the problem or difficulty, we are aware of it and have the skills to identify, analyze, and swiftly fix it.

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    • QA & Software Testing for Software Development Company
      5.0 Dec 22, 2020

      QAlified is very honest with us, that’s something very valuable in our relationship.

      Read Full Review
    • QA Services for Digital Products Company
      5.0 Sep 21, 2023

      What stood out most was their cultural alignment with our team and their level of transparency. QAlified operated as a true partner, communicating openly about findings, risks, and trade-offs instead of shielding issues or over-optimizing for appearances. They were clear, honest, and pragmatic in their feedback, which made collaboration efficient and trust-based.

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    1 of 1 reviews is 5 stars
    Unknown avg. project cost

    Reviewed 1 time in the past 6 months

    In the past six months, QAlified has received positive feedback for their quality assurance services, particularly in improving site stability and reducing high-severity issues post-release. Clients praised their strong project management, timely deliverables, and seamless integration into existing workflows. Notably, their transparency and cultural alignment fostered a collaborative environment, enhancing trust. While clients suggested exploring test automation earlier, the overall sentiment remains highly favorable, highlighting QAlified as a reliable partner.
    Read 1 Recent Review

    Industry Experience

    QAlified has demonstrated strong expertise across multiple industries, including healthcare, media, education, and manufacturing. Clients praised their thoroughness in quality assurance, performance testing, and usability, resulting in improved application reliability and user satisfaction. Overall sentiment is highly positive, highlighting their adaptability, effective communication, and commitment to delivering quality solutions. Companies in healthcare, media, and education particularly benefited from their tailored approach, making QAlified a suitable partner for organizations seeking robust testing and quality assurance services.

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    Select Industry to see insights

    Information technology IT Services Media Software Advertising & marketing Manufacturing Education Government Retail

    Average Project Cost Breakdown

    Less than $10,000 (3) $10,000 to $49,000 (3) $50,000 to $199,999 (3) $200,000 to $999,999 (2) $1,000,000 to $9,999,999 (1)

    What Clients Have Said

    Clients consistently noted that QAlified offers good value for money, with several reviews highlighting that their pricing fits within budgets while delivering high-quality results. For instance, one client emphasized that their choice was based on QAlified’s good value for cost, while another praised their ability to deliver high-quality findings on time. Overall sentiment reflects satisfaction with the cost-effectiveness of QAlified's services, aligning well with client expectations.
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  • Meticulous, LLC Logotype

    5.0 1 review
    Verified
    $5,000+
    $200 - $300 / hr
    2 - 9
    Charlottesville, VA

    Services provided

    60% UX/UI Design
    10% Branding
    10% Custom Software Development +3
    10% Web Design
    5% Packaging Design
    5% Print Design

    Focus Areas

    10% Usability Testing
    70% UX Strategy
    20% User Research

    Meticulous, LLC is a user-centered design firm specializing in UX/UI design, praised for its high-quality user interface audits and solutions. Clients commend their responsiveness and ability to balance aesthetic and functional goals, with 100% of reviewers noting satisfaction with their project management and deliverables.

    See all 1 projects
    1 of 1 UX/UI Design reviews are 5 stars
    $10,000 – $49,000 avg. project cost

    UX/UI Design PROJECT HIGHLIGHT

    UI/UX Audit and Design for Software Company

    5.0 — Meticulous, LLC was hired by a software company to help update their web app's UI/UX. They're tasked with conducting a UI audit and working with the client to implement changes in the product's Read more
    Read 1 Review

    Industry Experience

    Meticulous, LLC has demonstrated expertise primarily in the Software industry, particularly in enhancing UI/UX design. Clients have praised their thoroughness in conducting UI audits and their ability to deliver high-quality, functional designs tailored to business needs. The firm's strengths include responsive communication, effective project management, and a strong understanding of client requirements. Overall, feedback indicates a positive sentiment, making Meticulous, LLC a suitable partner for projects requiring UI/UX improvements in software applications.

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    Select Industry to see insights

    Software

    Average Project Cost Breakdown

    $10,000 to $49,000 (1)

    What Clients Have Said

    Clients have expressed satisfaction with Meticulous, LLC's pricing and overall value, noting that they deliver high-quality work within budget. One client highlighted spending between $20,000 and $30,000 and praised the company's responsiveness and project management. They emphasized that the results met their expectations and provided a solid foundation for future updates. Overall, the sentiment reflects a strong perception of value for money and effective collaboration.
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  • Mineweb Studio Logotype

    5.0 3 reviews
    Verified
    $5,000+
    $50 - $99 / hr
    10 - 49
    Sheridan, WY

    Services provided

    20% UX/UI Design
    20% Digital Strategy
    20% Graphic Design +2
    20% Web Design
    20% Web Development

    Focus Areas

    40% Usability Testing
    40% User Research
    20% UX Strategy

    Mineweb Studio is a UX/UI design firm renowned for its expertise in user-centered design and digital interface solutions. The company has garnered positive feedback, with 100% of reviewers highlighting their strong project management, timely delivery, and adaptive communication. Clients particularly commend their innovative approach and ability to enhance user experience, making them a reliable partner for UI/UX design and digital growth initiatives.

    See all 3 projects

    Reviews mention Timely

    The feedback regarding Mineweb Studio's timeliness is overwhelmingly positive. Clients noted that all deliverables were consistently met on time, with one reviewer highlighting their quick and efficient responses to needs. Another client emphasized the studio's strong project management skills, which ensured smooth collaboration and adherence to timelines. Overall, the sentiment reflects a high level of satisfaction with Mineweb Studio's ability to deliver projects promptly and maintain effective communication throughout the process.
    • UI/UX Design, Web Design & Dev for Software Dev Company
      5.0 Dec 25, 2025

      Mineweb Studio’s leadership on UI/UX, frontend, and communication helped keep timelines on track and reduced rework, enabling us to complete the project efficiently and with high client satisfaction. Deliverables and milestones were consistently met on time, and when changes or clarifications were needed, they addressed them quickly and constructively. Overall, their structured approach, reliability, and collaborative mindset made the entire process smooth and efficient.

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    1 of 1 reviews is 5 stars
    1 new review for UX/UI Design services
    Unknown avg. project cost

    Reviewed 1 time in the past 6 months

    Recent reviews highlight Mineweb Studio's exceptional project management and collaborative approach. Clients praised their structured input and proactive communication, which facilitated timely delivery and aligned expectations. Notably, one client noted that Mineweb Studio effectively operated as both a client and partner, demonstrating a clear understanding of business needs and strong ownership of projects. Overall, feedback reflects high satisfaction, with clients appreciating their technical expertise and user-centered design, while minor alignment issues were addressed promptly.
    Read 1 Recent Review
    2 of 2 UX/UI Design reviews are 5 stars
    2 new reviews for UX/UI Design in past 6 months
    $10,000 – $49,000 avg. project cost

    UX/UI Design PROJECT HIGHLIGHT

    Web Dev & Design for Real Estate Marketing Department

    5.0 — Mineweb Studio designed and developed a WordPress website for a real estate marketing department. The team integrated Showcase IDX for dynamic property search and implemented custom features. Read more
    Read 2 Reviews

    Industry Experience

    Mineweb Studio has received positive feedback across the Business Services and IT Services industries. In Business Services, they excelled in creating a responsive website that enhanced online presence and customer engagement for a gas station network, demonstrating strong project management and creative solutions. In IT Services, they showcased expertise in developing scalable digital products, successfully collaborating with a startup on custom backend and frontend projects, emphasizing their proactive communication and user-centered design approach. Overall, they are well-suited for clients in both sectors, highlighting their adaptability and commitment to delivering impactful results.

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    Select Industry to see insights

    IT Services Business services
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  • Virtuous Techlogic Logotype

    4.8 3 reviews
    Verified
    $5,000+
    $25 - $49 / hr
    10 - 49
    Rajkot, India

    Services provided

    10% UX/UI Design
    60% Mobile App Development
    20% Web Development +1
    10% Low/No Code Development

    Focus Areas

    20% Usability Testing
    50% User Research
    30% UX Strategy

    Virtuous Techlogic is a software development company specializing in backend solutions and telecommunications development, particularly in iOS and Flutter integration. Reviews highlight their ethical approach, timely delivery, and professional project management. Approximately 100% of reviewers appreciated their responsiveness and value for cost, though some noted a need for increased assertiveness and proactive communication.

    See all 3 projects

    Reviews mention Patient

    Client feedback highlights Virtuous Techlogic's patience and responsiveness as key strengths. The founder of WhyHi noted their understanding and can-do attitude, emphasizing how the team makes clients feel comfortable throughout the development process. While there are suggestions for increased assertiveness in decision-making, the overall sentiment reflects a positive experience, with clients appreciating the team's dedication to their projects and their willingness to grow alongside them.
    • Mobile App Dev for Telecommunications Company
      4.5 Mar 9, 2026

      Virtuous Techlogic is kind, responsive, understanding, patient, and has a can-do attitude.

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    1 of 2 reviews are 5 stars
    Unknown avg. project cost

    Reviewed 2 times in the past 6 months

    Recent reviews of Virtuous Techlogic highlight a strong overall sentiment, with clients praising their ethical standards, responsiveness, and effective project management. One client noted their innovative backend solutions for mobile integration, while another emphasized timely project delivery and a responsible approach. Although some feedback suggested a desire for more assertiveness in decision-making, the general consensus indicates that Virtuous Techlogic is a reliable partner for development projects, with high ratings and good value for cost.
    Read 2 Recent Reviews

    Industry Experience

    Virtuous Techlogic has demonstrated expertise in the Telecommunications and Financial Services industries. In Telecommunications, they excelled in backend development for innovative mobile solutions, receiving praise for their project management and responsiveness. In the Financial Services sector, they successfully delivered a secure digital wallet platform, maintaining timeliness and accountability. Overall, clients commend their ethical approach, technical capabilities, and commitment to client success, making them a strong fit for projects in these industries.

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    Select Industry to see insights

    Financial services Telecommunications

    View projects from:

    United Arab Emirates (1) United States (1)

    This provider is fluent in 3 languages:

    • English
    • Hindi
    • Gujarati
    View Profile Visit Website

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  • EdonyDev Logotype

    5.0 4 reviews
    Verified
    $10,000+
    $25 - $49 / hr
    10 - 49
    Prishtina, Kosovo

    Services provided

    10% UX/UI Design
    50% Custom Software Development
    20% Web Development +2
    15% Mobile App Development
    5% Product Design

    Focus Areas

    35% Usability Testing
    35% UX Strategy
    30% User Research

    EdonyDev is a proficient UX/UI design and development company that excels in crafting digital solutions using no-code platforms like Bubble. Across their reviews, clients consistently praise EdonyDev's flexibility, effective communication, and ability to meet deadlines, with 100% positive feedback highlighting their user-centered design approach and project management skills. Clients also commend their adaptability and understanding of evolving project requirements.

    See all 4 projects

    Reviews mention Experienced

    The feedback regarding EdonyDev highlights a strong sentiment of satisfaction and professionalism. Clients appreciate their flexibility and pragmatic approach, especially in managing evolving project requirements. One CEO noted EdonyDev's responsiveness and ability to meet deadlines, emphasizing their effective communication and collaboration. Additionally, the client praised EdonyDev for their experience with various project sizes, indicating a high level of trust and confidence in their capabilities. Overall, the sentiment reflects a positive and productive partnership.
    • Web Design & Development for a Software Company
      5.0 Jul 14, 2025

      Don’t underestimate EdonyDev's experience with projects of different sizes and scopes. Lean on the team in the early days to help define some requirements. I’d also recommend using EdonyDev’s expertise upfront before they start doing anything. Just stay in touch and keep communication up.

      Read Full Review
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    1 of 1 reviews is 5 stars
    1 new review for UX/UI Design services
    Unknown avg. project cost

    Reviewed 1 time in the past 6 months

    In the past six months, EdonyDev has received positive feedback for their project management and technical capabilities. A client highlighted their ability to deliver a complex web application efficiently, noting that EdonyDev was proactive in suggesting improvements beyond the initial design. The client appreciated their communication and commitment to project success, stating they closed their first customer shortly after launch. Overall, sentiment towards EdonyDev is highly favorable, with no identified areas for improvement.
    Read 1 Recent Review
    3 of 3 UX/UI Design reviews are 5 stars
    2 new reviews for UX/UI Design in past 6 months
    Less than $10,000 avg. project cost

    UX/UI Design PROJECT HIGHLIGHT

    Software Design & Developmet for Software Company

    5.0 — EdonyDev designed and developed a recruiting tool for a software company. The team created a social network, aptitude testing, and a review system and designed a system that took data from a vision Read more
    Read 3 Reviews

    View projects from:

    United States (2) New Zealand (1)

    This provider is fluent in 2 languages:

    • English
    • Albanian

    This provider is available in 1 time zone:

    • Central European Time (CET)
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  • Forbina Consulting, LLC Logotype

    5.0 1 review
    Verified
    $10,000+
    $100 - $149 / hr
    2 - 9
    Denver, CO

    Services provided

    10% UX/UI Design
    20% Custom Software Development
    20% Web Development +5
    10% API Development
    10% Application Testing
    10% Enterprise App Modernization
    10% IT Staff Augmentation
    10% Mobile App Development

    Focus Areas

    30% Usability Testing
    35% UX Strategy
    35% User Research

    Forbina Consulting, LLC is an IT consulting firm specializing in Microsoft platform technologies and application development. Their clients consistently praise their skilled resources, excellent communication, and ability to deliver quality work on time. With 100% positive feedback, clients highlight their expertise and cultural alignment as key strengths, with no areas identified for improvement.

    See all 1 projects

    Industry Experience

    Forbina Consulting, LLC has received positive feedback primarily from the consulting industry, particularly in Microsoft platform technology consulting. Clients commend their expertise in migrating complex systems and improving operational efficiencies. The firm's strengths include excellent communication, skilled resources, and a strong cultural fit with clients. Overall, their impact is highly regarded in technology consulting, making them a suitable choice for organizations seeking to enhance their software solutions using Azure and Microsoft technologies.

    Read All Reviews

    Select Industry to see insights

    Consulting

    Average Project Cost Breakdown

    $10,000 to $49,000 (1)

    What Clients Have Said

    Clients commend Forbina Consulting, LLC for delivering high-quality work within budget constraints, highlighting that their pricing aligns well with project expectations. One client noted, 'Pricing fit our budget,' which was a decisive factor in their selection. Overall, the sentiment reflects strong satisfaction with the value received, as evidenced by the consistent praise for the consultant's skillset and communication throughout the project.
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    More responsive than most other service providers

    Forbina Consulting, LLC is very responsive

    They are a great candidate to start a conversation with. Send them a short message or project inquiry.
    Get in Touch
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  • WEBINK Logotype

    4.9 5 reviews
    Verified
    $1,000+
    $25 - $49 / hr
    2 - 9
    Sandton, South Africa

    Services provided

    10% UX/UI Design
    20% Marketing Strategy
    20% Performance Marketing +5
    10% Content Marketing
    10% E-Commerce Development
    10% Search Engine Optimization
    10% Social Media Marketing
    10% Web Development

    Focus Areas

    45% Usability Testing
    30% User Research
    25% UX Strategy

    WEBINK is a digital interface design company specializing in web development, including SEO-friendly and mobile-ready websites. Reviewers consistently praise their exceptional communication, attention to detail, and ability to deliver projects on time, with 100% positive feedback highlighting these strengths. Clients commend WEBINK as an effective extension of their teams, consistently exceeding expectations.

    See all 5 projects
    2 of 2 UX/UI Design reviews are 5 stars
    2 new reviews for UX/UI Design in past 6 months
    Less than $10,000 avg. project cost

    UX/UI Design PROJECT HIGHLIGHT

    Web Dev, Design & Maintenance for Safari Tour Operator

    4.5 — WEBINK built a website for a safari tour operator The team handled the development and design of the site and provided maintenance support. Read more
    Read 2 Reviews

    Industry Experience

    WEBINK has demonstrated expertise across various industries, including Advertising & Marketing, Non-profit, and Retail. Clients highlight their strengths in web development, SEO optimization, and responsive project management. In Advertising & Marketing, they excelled in creating user-friendly websites with strong functionality. For Non-profits, feedback emphasizes enhanced online visibility and user engagement, leading to increased donations. In Retail, they delivered detailed e-commerce platforms, showcasing exceptional attention to detail. Overall, WEBINK receives positive sentiment across all sectors, making them a versatile choice for clients in these industries.

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    Select Industry to see insights

    Advertising & marketing Non-profit Retail

    Average Project Cost Breakdown

    Less than $10,000 (1)

    What Clients Have Said

    Clients consistently commend WEBINK for their competitive pricing and exceptional value for money. One client noted that their 'pricing fit our budget' and highlighted 'good value for cost.' Another client echoed this sentiment, stating that WEBINK provided 'great value' and delivered services without hidden costs. Overall, the feedback reflects a strong sentiment of satisfaction regarding the company's affordability and the quality of services rendered.
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    More responsive than most other service providers

    WEBINK is very responsive

    They are a great candidate to start a conversation with. Send them a short message or project inquiry.
    Get in Touch
    View Profile Visit Website
  • DesignMe | Design + No-code Experts Logotype

    5.0 11 reviews
    Verified
    $10,000+
    $100 - $149 / hr
    10 - 49
    Gdańsk, Poland

    Services provided

    30% UX/UI Design
    30% Web Design
    20% Low/No Code Development +1
    20% Web Development

    Focus Areas

    25% Usability Testing
    50% UX Strategy
    25% User Research

    DesignMe | Design + No-code Experts is a prominent UX/UI design agency specializing in User Experience and User Interface Design, providing services like branding, website development, and motion design. Across multiple reviews, 100% of clients praised their effective communication, timely deliverables, and high-quality, responsive designs, with several highlighting their adaptability and expertise in User-Centered and Digital Interface Design.

    See all 11 projects
    1 of 1 reviews is 5 stars
    1 new review for UX/UI Design services
    Less than $10,000 avg. project cost

    Reviewed 1 time in the past 6 months

    In recent reviews, clients have praised DesignMe | Design + No-code Experts for their strong communication and high-quality design work. The CEO of Statiq noted that the team effectively handled branding and website development, delivering outcomes that aligned with expectations. Feedback highlighted the impressive project management and timely delivery of services, with no significant areas for improvement mentioned. Overall, sentiment is highly positive, reflecting client satisfaction and confidence in their expertise.
    Read 1 Recent Review

    Average Project Cost Breakdown

    Less than $10,000 (4) $10,000 to $49,000 (2)

    What Clients Have Said

    Clients consistently praised DesignMe for offering excellent value for money, with several reviewers highlighting the competitive pricing and high-quality deliverables. One client noted, "good value for cost," while another remarked on the agency's ability to provide premium work at a reasonable price. The subscription model was also appreciated, allowing flexibility without constant price negotiations. Overall, sentiment regarding cost-effectiveness and value was overwhelmingly positive, confirming that clients felt they received more than they paid for.
    Read All Reviews

    View projects from:

    United States (4) Canada (1) France (1) Germany (1) Spain (1) England (1)

    This provider is fluent in 2 languages:

    • English
    • Polish
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  • D2C Design Logotype

    3.8 4 reviews
    Verified
    $5,000+
    $25 - $49 / hr
    10 - 49
    Richmond, Canada

    Services provided

    10% UX/UI Design
    50% Web Design
    20% E-Commerce Development +2
    15% Email Marketing
    5% Branding

    Focus Areas

    40% Usability Testing
    30% UX Strategy
    30% User Research

    D2C Design is a UX/UI design company known for delivering high-quality digital interface design services, including content creation and product detail page enhancements. Their work resulted in a 10%–30% increase in conversion rates, with consistent commendations on their project management and ability to maintain brand aesthetics. Their professional and user-centered design approach has earned overwhelmingly positive feedback.

    See all 4 projects

    Reviews mention Timely

    Overall sentiment regarding D2C Design's timeliness is highly positive, with multiple clients noting their consistent on-time delivery of high-quality work. For instance, the Nested Bean president emphasized that all deliverables were always on time and professionally managed. Similarly, the CEO of Buffy described D2C Design as 'responsive and timely' in their project management. Furthermore, Latico Leathers highlighted that D2C Design consistently delivers on schedule, reinforcing their reputation for reliability in meeting deadlines.
    • Graphic Design Services for Bedding Brand
      4.5 Feb 25, 2026

      The provider was responsive and timely. The team consistently delivered items on time, demonstrating effective project management.

      Read Full Review
    • UX/UI Design Services for Consumer Products Comany
      5.0 Mar 10, 2026

      D2C Design's deliverables were always on time and high-quality. We communicated through virtual meetings, emails, and a messaging app. Overall, their project communications were always clear and concise.

      Read Full Review
    • Graphic Design for Leather Handbag Company
      5.0 Mar 4, 2026

      D2C Design delivers on time. We communicate via email and messaging apps.

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    1 of 1 Usability Testing reviews is 5 stars
    1 new review for Usability Testing in past 6 months
    Unknown avg. project cost

    Usability Testing Experience

    D2C Design has received overwhelmingly positive feedback for their Usability Testing services, with clients noting a 10%–30% improvement in conversion rates and enhanced user engagement metrics. Reviewers highlighted the team's expertise in UX/UI design, clear communication, and high-quality deliverables. 100% of clients expressed satisfaction with their professionalism and project management, recommending them for D2C brands. Overall, the company's strengths lie in their ability to align design with brand identity and drive measurable results.

    Read Most Recent Review

    Industry Experience

    D2C Design has demonstrated expertise across various industries, including Consumer Products, Home Services, and eCommerce. Clients in the Consumer Products sector highlighted significant improvements in conversion rates and overall brand presentation through effective UX/UI design. In Home Services, the firm's timely delivery and innovative campaign designs received commendations. The eCommerce feedback stressed the enhancement in aesthetic appeal and return on ad spend (ROAS). Overall, the sentiment across these sectors reflects strong satisfaction, indicating D2C Design's effectiveness for D2C brands.

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    Select Industry to see insights

    Design Home Services Consumer products & services eCommerce

    Average Project Cost Breakdown

    $50,000 to $199,999 (2)

    What Clients Have Said

    Clients generally perceive D2C Design as offering good value for money, often highlighting their competitive pricing. One client noted they chose D2C Design due to their 'great culture fit and good value for the cost,' while another emphasized that their pricing 'fit our budget.' Overall, feedback reflects satisfaction with the quality of deliverables relative to costs, indicating a positive sentiment towards their overall cost-effectiveness.
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  • MAKEING.com Logotype

    MAKEING.com

    4.9 13 reviews
    Verified
    $1,000+
    $25 - $49 / hr
    2 - 9

    Services provided

    20% UX/UI Design
    80% Web Design

    Focus Areas

    20% Usability Testing
    50% UX Strategy
    30% User Research

    MakeING is a UX/UI design and digital interface design company specializing in creating user-centered, responsive, and SEO-optimized websites. With a commitment to quality and detailed execution, 100% of the reviews praise their professionalism and project management skills. Positive outcomes include improved conversion rates and user experience, with 20% mentioning their impressive ability to deliver high-value results within budget constraints.

    See all 13 projects

    Reviews mention Creative

    Clients have consistently praised MakeING for their creativity, particularly highlighting the innovative designs and user-friendly navigation of the websites they developed. One client emphasized Alexey's creativity in building tailored features, stating, 'Alexey is very creative and has been able to build whatever we need on the website.' Overall, the sentiment reflects strong satisfaction with MakeING's creative capabilities, with no noted areas for improvement.
    • Web Development for Health Insurance Company
      5.0 Nov 30, 2020

      Even people who don’t use the internet often can easily navigate the site. The final site meets all of our criteria and functions well. Alexey is very creative and has been able to build whatever we need on the website.

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    1 of 1 Usability Testing reviews is 5 stars
    1 new review for Usability Testing in past 6 months
    $50,000 – $199,999 avg. project cost

    Usability Testing Experience

    MakeING has received overwhelmingly positive feedback for their Usability Testing services, with 95% of reviewers highlighting exceptional project management and communication. Clients appreciated their thorough approach to UX/UI design, reporting a 20% increase in conversion rates post-launch. Reviewers noted high standards of quality and responsiveness, with 100% satisfaction in project delivery timelines. Overall, the sentiment reflects MakeING's expertise and commitment to delivering impactful solutions, making them a strong choice for usability testing.

    Read Most Recent Review

    Average Project Cost Breakdown

    Less than $10,000 (8) $10,000 to $49,000 (4) $50,000 to $199,999 (1)

    What Clients Have Said

    Clients consistently commend MakeING for their competitive pricing and exceptional value for money. One client noted, "They offered value for our money" and highlighted their ability to deliver high-quality work at a lower cost than onshore firms. Another remarked on their impressive results, stating that the investment led to a significant increase in conversion rates. Overall, the sentiment is overwhelmingly positive, with clients expressing satisfaction with the quality of work relative to the costs incurred.
    Read All Reviews

    View projects from:

    United States (4) United Arab Emirates (3) Australia (1) Canada (1) Estonia (1) Ireland (1) Lebanon (1) Ukraine (1)

    This provider is fluent in 3 languages:

    • English
    • Russian
    • Ukrainian

    This provider is available in 6 time zones:

    • China Taiwan Time (CTT)
    • Greenwich Mean Time (GMT)
    • Central Standard Time (CST)
    • Eastern Standard Time (EST)
    • Pacific Standard Time (PST)
    • Australia Eastern Time (AET)
    View Profile Visit Website
  • BS Suite Logotype

    BS Suite

    5.0 4 reviews
    Verified
    $10,000+
    $50 - $99 / hr
    10 - 49

    Services provided

    10% UX/UI Design
    20% Branding
    10% Ecommerce Marketing +9
    10% Generative AI
    10% Print Design
    10% Web Design
    5% Business Consulting
    5% E-Commerce Development
    5% Logo
    5% Other Design
    5% Packaging Design
    5% Social Media Marketing

    Focus Areas

    30% Usability Testing
    40% User Research
    30% UX Strategy

    BS Suite is a branding and web design company offering services such as social media setup, website development, and printing materials. Across their reviews, 100% of clients praised their professionalism, timely delivery, and creative solutions. Approximately 67% of reviewers highlighted BS Suite's alignment with their company values and noted significant improvements in brand recognition and customer engagement.

    See all 4 projects

    Reviews mention Helpful

    The feedback regarding BS Suite's helpfulness is overwhelmingly positive. A client noted their professionalism and attentiveness, stating, 'BS Suite was very helpful and professional,' and appreciated their proactive communication throughout the project. They highlighted the significant increase in brand recognition and customer engagement, attributing it to BS Suite's effective branding efforts. The client was fully satisfied with the collaboration, emphasizing that there were no areas for improvement.
    • Branding & Web Design for Automotive Company
      5.0 Feb 12, 2026

      BS Suite was very helpful and professional. They kept asking us if everything was as we wanted them to be. The increase in customer inquiries and engagement was immediate after the launch.

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    3 of 3 reviews are 5 stars
    Less than $10,000 avg. project cost

    Reviewed 3 times in the past 6 months

    Recent reviews of BS Suite reflect a strong overall sentiment, highlighting their professionalism, creativity, and timely delivery. Clients praised their branding and design services, noting significant increases in customer engagement and brand recognition. For instance, the CEO of Wintilack GmbH reported a surge in inquiries post-launch, while the Marketing Manager of an education company appreciated the proactive approach and timely delivery of assets. Overall, clients expressed high satisfaction and found no areas for improvement.
    Read 3 Recent Reviews

    Industry Experience

    BS Suite has demonstrated expertise in the Automotive, Education, and Financial Services industries. Clients in Automotive praised their branding and web design abilities, noting significant increases in customer engagement. In Education, feedback highlighted their proactiveness and timely delivery of visual assets. The Financial Services sector appreciated their creative branding solutions, resulting in enhanced professionalism and new client leads. Overall, the sentiment across all industries is highly positive, indicating BS Suite's strong impact and value.

    Read All Reviews

    Select Industry to see insights

    Education Automotive Financial services

    View projects from:

    Switzerland (2) United States (1)

    This provider is fluent in 4 languages:

    • Albanian
    • English
    • German
    • Italian
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  • Lupa Studio Logotype

    Lupa Studio

    4.9 12 reviews
    Verified
    $5,000+
    Undisclosed
    10 - 49

    Services provided

    10% UX/UI Design
    50% Branding
    10% Graphic Design +3
    10% Logo
    10% Low/No Code Development
    10% Web Design

    Focus Areas

    30% Usability Testing
    35% UX Strategy
    35% User Research

    Lupa Studio is a branding and design agency specializing in brand identity, website design, and visual storytelling. They are praised for their flexibility, empathy, and ability to deliver high-quality work on time. About 100% of the reviews highlight their strong culture fit and alignment with client values, emphasizing their impressive communication and project management skills.

    See all 12 projects
    1 of 1 Usability Testing reviews is 5 stars
    1 new review for Usability Testing in past 6 months
    $10,000 – $49,000 avg. project cost

    Usability Testing Experience

    Lupa Studio receives overwhelmingly positive feedback for their Usability Testing services, with 95% of clients expressing satisfaction. Reviewers highlight the company's expertise in creating cohesive design systems and effective brand narratives, resulting in a 35% increase in engagement metrics. Their proactive communication and adaptability are frequently praised, fostering strong client relationships. While there is minor feedback suggesting a desire for clearer project timelines, overall sentiment reflects confidence in Lupa Studio's ability to deliver impactful, user-centered design solutions.

    Read Most Recent Review

    Industry Experience

    Lupa Studio demonstrates significant expertise across various industries including Business Services, Healthcare, Media, Information Technology, and Educational Services. Clients consistently praise their branding, web design, and strategic alignment, noting their exceptional project management, responsiveness, and empathetic approach. Sentiment across industries is overwhelmingly positive, highlighting Lupa Studio's ability to deliver high-quality, impactful design solutions that enhance brand identity and user engagement.

    Read All Reviews

    Select Industry to see insights

    Software Consulting Media Healthcare Information technology IT Services Business services

    Average Project Cost Breakdown

    $10,000 to $49,000 (3) $50,000 to $199,999 (2) Less than $10,000 (1)

    What Clients Have Said

    Clients consistently highlight Lupa Studio's excellent value for money, noting that their pricing aligns well with project budgets while delivering high-quality results. One client appreciated their ability to maximize their budget, stating they made the best use of available resources. Another remarked on the impressive quality of work relative to costs, emphasizing that the studio's deliverables exceeded expectations. Overall, the sentiment is overwhelmingly positive regarding the balance of cost and value provided by Lupa Studio.
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    View projects from:

    Argentina (3) Spain (3) United States (2) Mexico (1) Uruguay (1)
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  • TechEdge Dynamics Logotype

    5.0 3 reviews
    Verified
    $5,000+
    $50 - $99 / hr
    2 - 9
    Las Vegas, NV

    Services provided

    25% UX/UI Design
    25% AI Consulting
    25% Custom Software Development +1
    25% Product Design

    Focus Areas

    35% Usability Testing
    35% UX Strategy
    30% User Research

    TechEdge Dynamics is a technology solutions company specializing in CRM platforms and application development. Their reviews are predominantly positive, with 100% of clients highlighting their impressive grasp of business needs and strong communication skills. However, some feedback (approximately 50%) suggests improvements in early project oversight and efficiency could enhance client trust.

    See all 3 projects

    Reviews mention Transparent

    The feedback highlights a strong sentiment of transparency from TechEdge Dynamics, as noted by a client who praised their "constant and clear communication" throughout the project. The client specifically appreciated the transparency regarding progress, issues, and delays, which fostered trust. Additionally, the organized meetings and well-informed participants contributed positively to the overall project management experience, reinforcing the client's confidence in the team's capabilities.
    • AI-Native CRM Platform Dev for CRM Solutions Firm
      5.0 Nov 7, 2025

      Project Management was very good. There was constant and clear communication throughout the project with transparency on the progress, issues and any delays. Meetings and workshops all through the various project phases were well organized, with the right participants and value for time.

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    1 of 1 reviews is 5 stars
    Unknown avg. project cost

    Reviewed 1 time in the past 6 months

    In the past six months, TechEdge Dynamics has received positive feedback, highlighting their strong project management and communication skills. Clients noted the team's impressive ability to grasp complex business needs and deliver effective technical solutions, resulting in successful PoC and MVP outcomes. One client emphasized the company's transparency and organization during meetings, which fostered trust and collaboration. Overall, the sentiment is highly favorable, with no significant areas for improvement mentioned.
    Read 1 Recent Review

    Industry Experience

    TechEdge Dynamics has demonstrated its expertise across the Consulting and Information Technology industries. In Consulting, they effectively supported the development of a scheduling software application, showcasing strengths in project management and team coordination. Feedback emphasized the need for improved oversight early in projects. In the Information Technology sector, they excelled in creating an AI-native CRM platform, with notable strengths in understanding complex business needs and maintaining excellent communication. Overall, their impact is positively received, indicating a strong fit for clients in these sectors.

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    Select Industry to see insights

    Information technology Consulting

    Average Project Cost Breakdown

    $1,000,000 to $9,999,999 (1)

    What Clients Have Said

    Clients have expressed that TechEdge Dynamics offers good value for money, particularly noting the effectiveness of their project management and communication. One client invested up to $1 million, highlighting the company's ability to connect them with quality developers. However, there were concerns about initial efficiency and oversight in the development process. Overall, feedback suggests a positive sentiment regarding cost-effectiveness, with room for improved visibility and management early in projects.
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  • TOYBER - Marketing Well Played Logotype

    5.0 5 reviews
    Verified
    $1,000+
    $150 - $199 / hr
    2 - 9
    Modi'in-Maccabim-Re'ut, Israel

    Services provided

    15% UX/UI Design
    30% Conversion Optimization
    20% Pay Per Click +3
    15% Social Media Marketing
    10% Branding
    10% Digital Strategy

    Focus Areas

    25% Usability Testing
    40% UX Strategy
    35% User Research

    TOYBER - Marketing Well Played is a versatile digital marketing agency known for its focus on UX/UI design and strategic web development. With a 100% satisfaction rate among reviewers, they excel in customer responsiveness, efficient project management, and delivering cost-effective solutions tailored to client needs, such as optimizing user experience and improving website performance.

    See all 5 projects

    Reviews mention Proactive

    The overall sentiment regarding TOYBER - Marketing Well Played is highly positive, particularly emphasizing their proactive approach. Clients noted their availability and initiative, stating, 'No need to chase them. They chase us and push us forward.' This proactive engagement has significantly contributed to improved sales and timely project delivery, with one client expressing, 'Delivery times are on time or even before.' Such feedback underscores their commitment to client success and responsiveness.
    • PPC & Conversion Optimization for Sports Software Company
      5.0 Mar 19, 2025

      Delivery times are on time or even before. They are available whenever and for whatever we need. No need to chase them. They chase us and push us forward. They are super proactive.

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    1 of 1 reviews is 5 stars
    1 new review for UX/UI Design services
    Less than $10,000 avg. project cost

    Reviewed 1 time in the past 6 months

    Recent client feedback highlights TOYBER - Marketing Well Played's exceptional service, emphasizing their strategic approach and responsiveness. A CEO noted their ability to recommend cost-effective solutions, such as opting for a landing page over a full website, which demonstrated a genuine understanding of the client's needs. Clients praised their timely delivery and proactive communication, stating they were always available to address questions. Overall sentiment reflects strong satisfaction, with a suggestion for the company to enhance self-promotion.
    Read 1 Recent Review
    2 of 2 UX/UI Design reviews are 5 stars
    1 new review for UX/UI Design in past 6 months
    Less than $10,000 avg. project cost

    UX/UI Design PROJECT HIGHLIGHT

    Mktg Strategy & Landing Page Dev for Advertising & Mktg Co

    5.0 — TOYBER - Marketing Well Played provided marketing strategy and web development services for an advertising and marketing company. The team helped the client create a marketing strategy and build a Read more
    Read 2 Reviews

    View projects from:

    Israel (2) United States (1)
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  • Codezma Logotype

    4.9 7 reviews
    Verified
    $1,000+
    < $25 / hr
    10 - 49
    Jamnagar, India

    Services provided

    20% UX/UI Design
    60% Web Development
    20% Mobile App Development

    Focus Areas

    20% Usability Testing
    40% UX Strategy
    40% User Research

    Codezma is a digital design company specializing in User Experience and User Interface Design, consistently praised for its effective project management and responsiveness. With positive reviews from 100% of clients, including notable mentions of Krunal's management, the team delivers high-quality results and innovative solutions, as seen in their work on web applications and international website development.

    See all 7 projects
    3 of 3 UX/UI Design reviews are 5 stars
    Less than $10,000 avg. project cost

    UX/UI Design PROJECT HIGHLIGHT

    Website Design, Dev, SEO & QA for Recruiting Agency

    4.5 — Codezma designed and developed a recruitment agency's website. The project included UI/UX design, SEO implementation, multi-currency feature implementation, and QA testing. Read more
    Read 3 Reviews

    Industry Experience

    Codezma has demonstrated significant expertise across various industries, including Food & Beverages, Education, Software, Healthcare, and IT Services. Clients praised their strong project management skills, timely delivery, and ability to adapt to changing requirements. Overall sentiment is positive, highlighting their innovative solutions, effective communication, and valuable contributions, particularly in developing web applications and platforms. This makes Codezma a suitable choice for businesses seeking collaboration in these sectors.

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    Select Industry to see insights

    Food & Beverages Education Software Healthcare IT Services

    Average Project Cost Breakdown

    Less than $10,000 (1) $10,000 to $49,000 (1)

    What Clients Have Said

    Clients consistently commend Codezma for delivering good value for money, with several reviews highlighting their affordability and high-quality outcomes. One CEO noted the company provided 'good value for cost,' while another client emphasized that their budget was well met with 'affordable rates.' Overall, the sentiment reflects satisfaction with both the pricing and the results achieved, reinforcing the firm's reputation as a cost-effective partner.
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    View projects from:

    India (3) Australia (2)
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  • Kochanet, LLC Logotype

    Kochanet, LLC

    4.8 3 reviews
    Verified
    $10,000+
    $50 - $99 / hr
    10 - 49

    Services provided

    15% UX/UI Design
    25% Mobile App Development
    20% Custom Software Development +3
    15% AI Development
    15% Web Development
    10% Web Design

    Focus Areas

    35% Usability Testing
    45% UX Strategy
    20% User Research

    Kochanet, LLC is a user-centered UX/UI design company known for their expertise in digital interface design and user experience. Reviews reveal a mixed reception: one client expressed dissatisfaction with unfinished work due to unclear project goals, while another praised the timely delivery and effective communication, highlighting the partnership's camaraderie. Overall, 50% of reviewers mention high ratings and cultural alignment as key selection factors.

    See all 3 projects
    2 of 3 reviews are 5 stars
    2 new reviews for UX/UI Design services
    Unknown avg. project cost

    Reviewed 3 times in the past 6 months

    Recent reviews of Kochanet, LLC indicate a generally positive sentiment among clients, highlighting their effective project management and technical expertise. One client praised their ability to stabilize and enhance a mobile dating platform, noting improved performance and user experience. Another acknowledged the clarity and professionalism of their project lead, despite some issues with scope management. Overall, clients appreciated the timely delivery of features and the collaborative atmosphere, with minimal areas identified for improvement.
    Read 3 Recent Reviews
    1 of 2 UX/UI Design reviews are 5 stars
    2 new reviews for UX/UI Design in past 6 months
    Unknown avg. project cost

    UX/UI Design PROJECT HIGHLIGHT

    Mobile App Development & UX/UI Design for Mobile App Company

    5.0 — Kochanet, LLC provided mobile app development and UX/UI design services for a mobile app company. The team was also responsible for implementing payment integrations and interactive chat Read more
    Read 2 Reviews

    Average Project Cost Breakdown

    What Clients Have Said

    Client feedback on Kochanet, LLC reflects a mixed sentiment regarding cost and value for money. While one client appreciated the timely delivery and high-quality work, noting that the app's stability improved significantly, another experienced issues with project scope and ultimately terminated the engagement. Concerns about clear project goals were highlighted, indicating a need for better upfront planning. Overall, clients recognized the company's professionalism, but experiences varied, affecting perceptions of value.
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    View projects from:

    Germany (1) Saudi Arabia (1) United States (1)

    This provider is fluent in 1 language:

    • English
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  • Litebox Logotype

    5.0 7 reviews
    Verified
    $10,000+
    $50 - $99 / hr
    50 - 249
    Miami, FL

    Services provided

    20% UX/UI Design
    30% Custom Software Development
    20% Mobile App Development +2
    20% Web Development
    10% E-Commerce Development

    Focus Areas

    20% Usability Testing
    40% UX Strategy
    40% User Research

    Litebox is a versatile development and design company offering services such as custom software development, branding, and website design. Reviews highlight their creativity, high-quality work, and effective project management. They have a strong client satisfaction rate, with no significant areas for improvement mentioned by reviewers. Several clients commend their ability to understand and meet unique business needs, with approximately 85% emphasizing their professionalism and commitment to delivering results.

    See all 7 projects

    Reviews mention Understands their clients' needs

    Clients consistently praise Litebox for their exceptional understanding of project needs. One CEO noted their ability to grasp business requirements quickly, stating it was 'the best decision' for his company. Another client highlighted their creative approach and effective communication, emphasizing how Litebox transformed ideas into reality. Overall, the sentiment reflects strong client satisfaction regarding Litebox's attentiveness to needs and flexibility in providing tailored solutions.
    • Branding for Gifting Card Company
      5.0 May 23, 2022

      They are creative and think outside the box with the visual designs, as well as doing a good job of understanding exactly what their clients are looking for and making it a reality.

      Read Full Review
    • Web Development for Car Booking Company
      5.0 Jun 11, 2020

      We had monthly meetings where we reviewed the planning, milestones met, and priorities. They were able to understand our business needs very quickly. One of the things that surprised me the most was how fast they understood the business and our needs.

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    Industry Experience

    Litebox has received positive feedback across various industries, demonstrating expertise in Financial Services, Gaming, Healthcare, Transportation, and IT Services. Clients commend their creativity, technical skills, and project management abilities. In Financial Services, they enhanced branding and online presence. In Gaming, their custom software development contributed to platform success. Healthcare clients praised their design services, while Transportation companies valued their custom web integrations. Overall, Litebox is well-suited for clients in need of innovative design and development solutions.

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    Select Industry to see insights

    Financial services Gaming Information technology Healthcare Transportation IT Services

    Average Project Cost Breakdown

    $50,000 to $199,999 (3) $200,000 to $999,999 (1)

    What Clients Have Said

    Clients consistently recognize Litebox for delivering excellent value for money. One client noted their investment of $90,000 was justified by the quality and flexibility of the work, stating they exceeded expectations. Another client, who invested between $200,000 and $1 million, highlighted their commitment to understanding client needs. Overall sentiment indicates that Litebox not only meets but often surpasses client expectations regarding cost-effectiveness and quality.
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    View projects from:

    Argentina (4) United States (2) England (1)
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  • Mobility Infotech Logotype

    4.9 4 reviews
    Verified
    $1,000+
    $25 - $49 / hr
    10 - 49
    Sikanderpur Ghosi, India

    Services provided

    10% UX/UI Design
    20% Mobile App Development
    10% Application Testing +6
    10% Custom Software Development
    10% DevOps Managed Services
    10% IT Strategy Consulting
    10% Low/No Code Development
    10% Web Design
    10% Web Development

    Focus Areas

    35% Usability Testing
    35% User Research
    30% UX Strategy

    Mobility Infotech is a UX/UI design firm that specializes in developing web and mobile applications, demonstrated through successful projects like a Transport Management System and HRMS software. With 100% positive feedback on meeting deadlines and budget targets, clients commend their commitment and responsive communication, although some suggest improvements in tracking revisions.

    See all 4 projects

    Reviews mention Great project management

    Clients have praised Mobility Infotech for their exceptional project management, highlighting their communicative and transparent approach throughout the project. One CEO noted, 'We had meetings to discuss our project and deliverables,' emphasizing the consistent engagement and mentorship provided. The ability to deliver a functional product in a shorter timeframe further underscores their effective management. Overall, the sentiment reflects a strong satisfaction with their organizational skills and responsiveness.
    • Mobile App Development for Transportation Tech Company
      5.0 May 6, 2025

      Great project management. We had meetings to discuss our project and discuss deliverables. They were communicative the whole way. They have been transparent as well. Not only that, they provide great mentorship and guidance with tech.

      Read Full Review
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    1 of 2 UX/UI Design reviews are 5 stars
    2 new reviews for UX/UI Design in past 6 months
    $10,000 – $49,000 avg. project cost

    UX/UI Design PROJECT HIGHLIGHT

    Management Software Dev & Design for Marketing Firm

    5.0 — Mobility Infotech developed HR management software for a marketing firm. The team designed and developed the software to meet the client's HR operations needs. Read more
    Read 2 Reviews

    Average Project Cost Breakdown

    $10,000 to $49,000 (1)

    What Clients Have Said

    Clients consistently highlighted Mobility Infotech's competitive pricing and strong value for money. Feedback noted that their pricing fit within budget constraints while delivering high-quality work, such as in the development of a custom HRMS software and a Transport Management System. Clients appreciated the transparency in costs, with projects completed on time and within budget. Overall, the sentiment reflects satisfaction with the balance of cost and quality, affirming Mobility Infotech as a reliable partner.
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    View projects from:

    India (1) Philippines (1) United States (1)
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  • iComm Studios Logotype

    5.0 1 review
    Verified
    Undisclosed
    Undisclosed
    2 - 9
    Mooresville, NC

    Services provided

    15% UX/UI Design
    15% Business Consulting
    15% Graphic Design +4
    15% IT Managed Services
    15% Web Design
    15% Web Development
    10% Branding

    Focus Areas

    35% Usability Testing
    35% User Research
    30% UX Strategy

    iComm Studios is a web development company that specializes in maintaining online platforms and integrating new features. According to reviews, 100% of feedback is positive, highlighting their responsive and creative solutions, impressive understanding of complex platforms, and ability to work remotely without visiting the client’s site. Clients appreciate their alignment with company values and budget-friendly pricing.

    See all 1 projects
    1 of 1 reviews is 5 stars
    $10,000 – $49,000 avg. project cost

    Reviewed 1 time in the past 6 months

    Recent reviews for iComm Studios reflect a positive sentiment, highlighting their responsiveness, creativity, and deep understanding of complex platforms. A Program Director at FUSE Makerspace praised their effective troubleshooting and regular updates, noting significant improvements in usability and security. The client emphasized their excellent communication despite geographical distance and expressed satisfaction with their ongoing collaboration. Overall, iComm Studios demonstrates a strong alignment with client needs and values, with no identified areas for improvement.
    Read 1 Recent Review

    Industry Experience

    iComm Studios has demonstrated expertise in the Education sector, particularly in managing online platforms for makerspaces. Clients commend their effective troubleshooting, platform maintenance, and proactive feature integration, resulting in improved usability and security. The overall sentiment reflects a strong appreciation for their responsiveness and deep understanding of complex systems. Potential clients in the Education industry seeking robust digital solutions will likely find iComm Studios to be a suitable choice.

    Read All Reviews

    Average Project Cost Breakdown

    $10,000 to $49,000 (1)

    What Clients Have Said

    Clients have expressed satisfaction with iComm Studios' pricing, noting that it aligns well with their budgetary constraints while delivering substantial value. A Program Director highlighted that the company's pricing fit their budget and emphasized the team's responsiveness and creativity in problem-solving. Overall, the sentiment reflects a strong perception of value for money, with clients appreciating the effective solutions provided without compromising on quality.
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  • Upsster Labs Logotype

    Upsster Labs

    5.0 2 reviews
    Verified
    $10,000+
    $50 - $99 / hr
    2 - 9

    Services provided

    20% UX/UI Design
    40% Mobile App Development
    20% Custom Software Development +3
    10% Application Management & Support
    5% Web Design
    5% Web Development

    Focus Areas

    35% Usability Testing
    45% UX Strategy
    20% User Research

    Upsster Labs is a user-centered design and development company specializing in UX/UI, offering comprehensive digital interface design services. They have received 100% positive feedback for their expertise in transforming complex app concepts into well-structured, fully functional platforms. Reviewers consistently highlight their strong ownership, attention to detail, and commitment to user experience design.

    See all 2 projects
    2 of 2 UX/UI Design reviews are 5 stars
    2 new reviews for UX/UI Design in past 6 months
    $50,000 – $199,999 avg. project cost

    UX/UI Design PROJECT HIGHLIGHT

    Mobile App Development for Social Media Network

    5.0 — Upsster Labs has developed a mobile app for a social media network. The team handles the product's design, UX/UI, and development for iOS and Android. They also conduct testing and refinement. Read more
    Read 2 Reviews

    Industry Experience

    Upsster Labs has demonstrated expertise in the Healthcare and Arts, Entertainment & Music industries. In Healthcare, they successfully transformed a holistic social media app, receiving praise for their dependable project management and user-centered design. In the Arts sector, they revitalized a struggling iOS app, noted for its meticulous attention to detail and timely delivery. Overall, feedback indicates a strong alignment with clients' values and a proven ability to enhance product functionality, making them a suitable partner for projects in these domains.

    Read All Reviews

    Select Industry to see insights

    Healthcare Arts, entertainment & music

    Average Project Cost Breakdown

    $10,000 to $49,000 (1) $200,000 to $999,999 (1)

    What Clients Have Said

    Clients have consistently praised Upsster Labs for their impressive value for money and alignment with project budgets. One client noted their 'good value for cost,' while another highlighted that 'pricing fit our budget,' underscoring affordability without compromising quality. Both reviews reflect a sentiment of satisfaction with the company's ability to deliver high-quality results within financial constraints, establishing Upsster Labs as a dependable partner in project execution.
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    Germany (1) United States (1)

    This provider is fluent in 2 languages:

    • English
    • Bulgarian

    This provider is available in 1 time zone:

    • Eastern European Time (EET)
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  • Espress Labs Logotype

    5.0 2 reviews
    Verified
    $5,000+
    $100 - $149 / hr
    10 - 49
    Vaughan, Canada

    Services provided

    10% UX/UI Design
    20% Web Design
    20% Web Development +6
    15% Social Media Marketing
    10% Branding
    10% Mobile App Development
    5% Advertising
    5% E-Commerce Development
    5% Logo

    Focus Areas

    20% Usability Testing
    70% UX Strategy
    10% User Research

    Espress Labs is a comprehensive digital solutions company specializing in website development, SEO, and social media management. Reviewers consistently highlight their strategic partnership approach and ability to manage complex projects effectively, with a noticeable 100% positive feedback regarding their responsiveness and industry understanding. Clients appreciate their full-spectrum digital capabilities, which integrate seamlessly across various platforms to enhance business outcomes.

    See all 2 projects

    Reviews mention Timely

    Overall sentiment regarding timeliness is highly positive. Clients praised Espress Labs for delivering a complex multi-faceted project on schedule, with the website launch occurring as planned despite its intricate nature. One client noted, 'They coordinated website development, SEO implementation, and social media campaigns simultaneously without any aspect suffering from divided attention.' Additionally, their responsiveness to client needs was highlighted, with quick adjustments and support extending beyond the initial launch.
    • Web Design & Dev, SEO & SMM for Carbon Fiber Dev Co
      5.0 Jan 16, 2026

      Espress Labs managed this complex, multi-faceted engagement exceptionally well. Timeline & Delivery: The website launched on schedule despite the complexity of showcasing multiple service lines and integrating e-commerce functionality. Social media campaigns began in parallel, creating momentum as the site went live.

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    2 of 2 reviews are 5 stars
    $50,000 – $199,999 avg. project cost

    Reviewed 2 times in the past 6 months

    Recent reviews for Espress Labs highlight a strong overall sentiment, with clients praising their comprehensive digital capabilities and strategic approach. One client noted a transformation in email engagement with open rates exceeding 50%, while another emphasized the successful integration of a bilingual CMS and event management platform. Both reviews commend the team's responsiveness and effective project management, though suggestions for improved analytics reporting and proactive strategic planning were mentioned. Overall, Espress Labs is viewed as a valuable long-term partner in achieving digital success.
    Read 2 Recent Reviews

    Industry Experience

    Espress Labs has demonstrated expertise across the construction and manufacturing industries. In construction, they modernized Castle Building Centres' digital platforms, achieving over 50% email engagement and streamlining event management. In manufacturing, they established Pfaff Technologies' online presence, driving qualified leads through SEO and social media. Overall, feedback highlights Espress Labs' strategic approach, technical competence, and a long-term partnership mindset, making them an ideal fit for clients in these sectors seeking comprehensive digital solutions.

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    Select Industry to see insights

    Construction Manufacturing

    Average Project Cost Breakdown

    $50,000 to $199,999 (1)

    What Clients Have Said

    Clients have consistently praised Espress Labs for their exceptional value for money, noting that their pricing aligns well with project budgets while delivering high-quality results. One client highlighted that the comprehensive digital presence established by Espress Labs was achieved without the need for multiple vendors, thus maximizing their investment. Another remarked on the strategic guidance provided, which ensured alignment with broader business objectives, further enhancing the perceived value of their services.
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  • Linearloop Logotype

    4.9 5 reviews
    Verified
    $1,000+
    $50 - $99 / hr
    10 - 49
    Ahmedabad, India

    Services provided

    10% UX/UI Design
    20% Cloud Consulting & SI
    20% DevOps Managed Services +5
    10% AI Agents
    10% AI Consulting
    10% AI Development
    10% Mobile App Development
    10% Product Design

    Focus Areas

    25% Usability Testing
    40% User Research
    35% UX Strategy

    Linearloop is a dynamic company specializing in UX/UI and digital interface design services, with a strong emphasis on user-centered design. Across 100% of the reviews, clients commend their excellent communication, timely delivery, and technical expertise in handling complex projects. Approximately 75% of the reviewers highlight their ability to deliver tailored solutions and adapt to evolving technical challenges, making them a reliable partner for software development needs.

    See all 5 projects

    Reviews mention Unique expertise

    Clients express high satisfaction with Linearloop Pvt. LTD's unique expertise, particularly in frontend design. One client noted their team's ability to reinvent existing solutions, resulting in a superior tool tailored to design needs. The company is commended for their effective communication and responsiveness to feedback, with clients appreciating their reliable turnaround times. Overall, sentiments reflect confidence in Linearloop's specialized skills, reinforcing their reputation as a dependable partner in software development.
    • Software Consultancy and UX Design for IT Solution Provider
      4.5 Aug 5, 2021

      We're most impressed with Linearloop Pvt. LTD's expertise in frontend design. Had we chosen another provider to deliver the same solutions for us, we wouldn't be as satisfied with the results. Their team has reinvented our existing solutions by building a better tool that meets our design needs.

      Read Full Review
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    3 of 4 UX/UI Design reviews are 5 stars
    $10,000 – $49,000 avg. project cost

    UX/UI Design PROJECT HIGHLIGHT

    Custom Software Dev for Software Company

    5.0 — Linearloop Pvt. LTD helped a software company develop a POC of their SaaS product. The team has managed micro-service architecture and QA workflows, integrated payment gateways, and handled GDPR Read more
    Read 4 Reviews

    Average Project Cost Breakdown

    $10,000 to $49,000 (2) Less than $10,000 (1) $50,000 to $199,999 (1)

    What Clients Have Said

    Clients consistently highlight Linearloop Pvt. LTD's competitive pricing and strong value for money. Feedback indicates that their pricing aligns well with project budgets, with one client noting it as a reason for selection. Additionally, multiple reviews commend the company's ability to deliver high-quality results within financial constraints, demonstrating an excellent balance between cost and service quality. Overall, the sentiment is positive, with clients expressing satisfaction regarding the return on investment for their projects.
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    India (2) Sweden (2) United States (1)

    This provider is fluent in 3 languages:

    • English
    • Gujarati
    • Hindi
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  • SeeSaw Labs Logotype

    4.9 10 reviews
    Verified
    $10,000+
    $100 - $149 / hr
    10 - 49
    Austin, TX

    Services provided

    10% UX/UI Design
    40% Mobile App Development
    30% Custom Software Development +2
    10% Product Design
    10% Web Development

    Focus Areas

    25% Usability Testing
    50% UX Strategy
    25% User Research

    SeeSaw Labs is a distinguished UX/UI design company specializing in user-centered design and digital interface design, with a strong focus on healthcare projects. Their work is consistently praised for professionalism, timely delivery, and exceptional project management, receiving overwhelmingly positive feedback with 95% of reviewers highlighting their insightful problem-solving and commitment to client needs. Their expertise in creating user-centric prototypes and efficient communication make them a top choice for complex design engagements.

    See all 10 projects

    Reviews mention Exceptional results

    Clients have reported exceptional results from their collaboration with SeeSaw Labs, particularly noting a record increase in online sales following system modifications. One CEO highlighted the team's intelligence and ability to simplify technology for non-experts, emphasizing their excellent project management and problem-solving skills. Overall, client sentiment is overwhelmingly positive, with no reported areas for improvement, reinforcing SeeSaw Labs' reputation as a valuable partner.
    • Development for Cryotherapy Company
      5.0 Jul 22, 2019

      After they implemented the system, we had a record number of online sales. The work has also been well-received internally.

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    4 of 4 UX/UI Design reviews are 5 stars
    2 new reviews for UX/UI Design in past 6 months
    $50,000 – $199,999 avg. project cost

    UX/UI Design PROJECT HIGHLIGHT

    Frontend Software Dev for Medication Delivery Co

    5.0 — SeeSaw Labs developed a web-based frontend for a medication delivery company. The team designed several features, including a barcode scanner, delivery and order markers, and an order status Read more
    Read 4 Reviews

    Average Project Cost Breakdown

    $50,000 to $199,999 (3) $200,000 to $999,999 (3) $10,000 to $49,000 (2) Less than $10,000 (1)

    What Clients Have Said

    Overall, clients express high satisfaction with SeeSaw Labs' cost-effectiveness and value for money. One client noted that their project was delivered within budget, achieving significant cost efficiency without compromising quality. Another highlighted SeeSaw's ability to provide valuable insights that prevented unnecessary expenses, demonstrating their commitment to ethical practices. Multiple reviews emphasize that SeeSaw Labs consistently met milestones on time, reinforcing the perception of good value in their pricing relative to the quality of services provided.
    Read All Reviews

    View projects from:

    Dallas, Texas (4) Washington, District of Columbia (2) Austin, Texas (1) Houston, Texas (1) New York City, New York (1) San Francisco, California (1)
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  • HIVELAB CO., LTD Logotype

    Not yet reviewed

    Verified
    $1,000+
    < $25 / hr
    250 - 999
    Seongnam-si, South Korea

    Services provided

    15% UX/UI Design
    25% Graphic Design
    25% Web Development +5
    10% Branding
    10% Marketing Strategy
    5% Advertising
    5% Event Marketing
    5% Video Marketing

    Focus Areas

    35% Usability Testing
    35% User Research
    30% UX Strategy

    Graphic design agency HIVELAB CO., LTD is headquartered in Seongnam-si, South Korea and Hanoi, Vietnam. They focus on Graphic Design and Web Development and were established in 2012.

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    More responsive than most other service providers

    HIVELAB CO., LTD is very responsive

    They are a great candidate to start a conversation with. Send them a short message or project inquiry.
    Get in Touch
    $2,600 Junior Designer assist under guidance $2,900 Senior Designer independently deliver $3,400 Lead Designer define design strategies & lead team

    GUI UI/UX DESIGN

    We provide the best experience by offering a design solution to make a UI display more intuitive and effective. Our GUI team knows a productive process to obtain an ideal result as they have been worked approximately 90 projects with many clients for over 10 years, and the clients have been satisfied with our team's program.
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  • Grapdes Logotype

    4.5 1 review
    Verified
    $1,000+
    < $25 / hr
    10 - 49
    Chennai, India

    Services provided

    10% UX/UI Design
    20% Branding
    15% Web Design +6
    15% Web Development
    10% Logo
    10% Print Design
    10% Social Media Marketing
    5% Content Marketing
    5% Packaging Design

    Focus Areas

    33% Usability Testing
    34% UX Strategy
    33% User Research

    Grapdes is a digital marketing agency specializing in social media management and strategy, particularly for e-commerce businesses. Overall feedback is overwhelmingly positive, highlighting their "sales first" approach and effective project management, with a 40% increase in media-referred traffic noted by clients. Approximately 90% of the feedback is positive, with clients praising their cohesive strategies and communication.

    See all 1 projects
    0 of 1 reviews is 5 stars
    Unknown avg. project cost

    Reviewed 1 time in the past 6 months

    In the last six months, client feedback for Grapdes has been overwhelmingly positive. A VP from a bicycle parts company praised their proactive project management and 'sales first' approach, which significantly improved social media performance and generated a 40% increase in website traffic. Clients appreciated the cohesive strategy that aligned with their business goals, although some noted the data gathering phase during onboarding was intensive. Overall, Grapdes is seen as a valuable partner in driving revenue through social media.
    Read 1 Recent Review

    Industry Experience

    Grapdes has demonstrated expertise primarily in the eCommerce industry, particularly in enhancing social media strategies for businesses like bicycle parts distribution. Clients commend their ability to convert social channels into effective sales funnels, resulting in significant traffic increases and revenue growth. The overall sentiment reflects strong satisfaction with project management, communication, and a keen focus on sales-driven strategies. This provider is well-suited for eCommerce clients seeking to elevate their social media impact.

    Read All Reviews

    Average Project Cost Breakdown

    What Clients Have Said

    Clients frequently commend Grapdes for providing excellent value for money, noting that their pricing aligns well with budget expectations. One client highlighted the 'great culture fit' and 'good value for cost,' while another emphasized the effectiveness of Grapdes' strategies in driving revenue from social media, showcasing a 40% increase in traffic. Overall, the sentiment reflects satisfaction with the company's cost-effectiveness and the tangible results achieved, despite minor initial onboarding delays.
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  • Tulipan Software Logotype

    Tulipan Software

    5.0 3 reviews
    Verified
    $10,000+
    $50 - $99 / hr
    10 - 49

    Services provided

    10% UX/UI Design
    50% Custom Software Development
    30% E-Commerce Development +1
    10% IT Strategy Consulting

    Focus Areas

    25% Usability Testing
    50% UX Strategy
    25% User Research

    Tulipan Software is an eCommerce development company with a strong focus on UX/UI design. Reviews highlight their expertise in creating user-friendly, market-centric digital interfaces, with 100% positive feedback emphasizing their exceptional project management and strategic business insights. Their commitment to quality and international eCommerce expertise are consistently praised by clients.

    See all 3 projects

    Reviews mention Transparent

    Clients have expressed high satisfaction with Tulipan Software's transparency throughout their projects. One client noted the team's 'clear and direct' communication, which fostered an open working relationship. Additionally, they appreciated the proactive approach and helpful ideas offered by the team. Overall, the sentiment is overwhelmingly positive, with clients highlighting the reliability and flexibility of Tulipan Software in meeting their needs and maintaining transparency.
    • E-Commerce Web Design & Development for Skincare Retailer
      5.0 Nov 14, 2024

      What impressed me most about this company was their strong eCommerce experience and proactive approach. They regularly offered helpful ideas, communicated clearly and directly, and kept everything open and transparent.

      Read Full Review
    Read All Reviews
    1 of 1 UX/UI Design reviews are 5 stars
    1 new review for UX/UI Design in past 6 months
    $10,000 – $49,000 avg. project cost

    UX/UI Design PROJECT HIGHLIGHT

    E-Commerce Site Dev for Hair Growth Supplement Company

    5.0 — Tulipan Software built a Shopify-based webshop for a hair growth supplement company. The team conducted market research, designed the site's UI/UX, created content and translations, and integrated Read more
    Read 1 Review

    Industry Experience

    Tulipan Software has demonstrated strong expertise in the Beauty & Cosmetics, Medical, and Healthcare industries. They have effectively enhanced eCommerce platforms for beauty retailers, achieving higher conversion rates and improved user experiences. In the Medical sector, they developed tailored patient management systems, significantly boosting operational efficiency. Their commitment to quality and innovation has garnered positive feedback across all industries, indicating that their services are particularly well-suited for clients in eCommerce and healthcare-focused sectors.

    Read All Reviews

    Select Industry to see insights

    Beauty & Cosmetics Medical Healthcare

    Average Project Cost Breakdown

    $10,000 to $49,000 (1)

    What Clients Have Said

    Clients consistently highlight Tulipan Software's exceptional value for cost, noting their strong eCommerce expertise and proactive approach. One client remarked on their 'good value for cost' and another emphasized the 'exceptional service and quality' provided. Overall sentiment reflects satisfaction with the pricing relative to the high-quality outcomes achieved, including improved conversion rates and operational efficiency, validating the company's reputation for delivering strong returns on investment.
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  • Wavepoint Inc. Logotype

    Wavepoint Inc.

    5.0 3 reviews
    Verified
    $5,000+
    $100 - $149 / hr
    2 - 9

    Services provided

    15% UX/UI Design
    30% Web Design
    25% Web Development +4
    10% AI Consulting
    10% E-Commerce Development
    5% Generative AI
    5% Graphic Design

    Focus Areas

    15% Usability Testing
    60% UX Strategy
    25% User Research

    Wavepoint Inc. is a web development and design company specializing in creating professional online presences and operational tools for diverse industries, including construction and biotech. The reviews highlight a 100% positive feedback rate, emphasizing their timely delivery, excellent communication, and ability to understand complex industry needs. Clients commend Wavepoint Inc. for exceeding expectations and creating solutions that enhance both brand identity and operational efficiency.

    See all 3 projects

    Reviews mention Easy to work with

    Clients consistently highlight Wavepoint Inc.'s responsiveness and professionalism, noting that the team is 'easy to work with' and communicates effectively. One client praised Stephen for his thorough understanding of their business needs, stating he 'finished the next part of the project in a very timely fashion.' Another client echoed this sentiment, appreciating the direct collaboration without any 'runaround.' Overall, the feedback reflects a strong sentiment of satisfaction with the ease of collaboration and project management.
    • Web Development & Brand Identity Refresh for Biotech Company
      5.0 Mar 4, 2026

      Communication was excellent throughout — Stephen is responsive, thorough, and easy to work with. He delivers what he promises, on time, and the quality is outstanding. We've since signed on for ongoing support and hosting because the relationship has been that strong.

      Read Full Review
    • Web Design & Dev for Subcontractor Company
      5.0 Mar 11, 2026

      Stephen was easy to work with, understood our industry quickly, and delivered a solution that covered both the public and internal sides of what we needed.

      Read Full Review
    Read All Reviews
    2 of 2 reviews are 5 stars
    Less than $10,000 avg. project cost

    Reviewed 2 times in the past 6 months

    In the past six months, Wavepoint Inc. has received positive feedback from clients, highlighting their professionalism, timely communication, and ability to deliver high-quality websites. One client praised the seamless integration of an internal tool and noted that every deliverable was on time. Another client appreciated the modernized brand identity and clear communication of their value proposition. Overall, clients expressed satisfaction with the results and recommended Wavepoint for their responsiveness and thorough understanding of project needs.
    Read 2 Recent Reviews

    Industry Experience

    Wavepoint Inc. has demonstrated expertise in the biotech and construction industries. In biotech, they successfully established an online presence for LumaCell, enhancing brand identity and investor engagement. The feedback highlights strong communication and thorough understanding of the field. In construction, they improved Rebarber Enterprises' online visibility and created an integrated operational tool, effectively meeting both public and internal needs. Overall, clients commend Wavepoint Inc. for professionalism, timely delivery, and the ability to translate complex concepts into accessible solutions.

    Read All Reviews

    Select Industry to see insights

    Construction Other industries

    Average Project Cost Breakdown

    Less than $10,000 (1)

    What Clients Have Said

    Clients commend Wavepoint Inc. for its competitive pricing and exceptional value for money. One client highlighted that the pricing fit their budget and reflected good value, while another noted that Stephen's services elevated their online presence significantly without exceeding costs. Overall, the sentiment is overwhelmingly positive, with clients appreciating the quality of work delivered in relation to the fees charged, leading to long-term partnerships for ongoing support.
    Read All Reviews
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  • Crrraw Holdings LLC Logotype

    5.0 1 review
    Verified
    $10,000+
    Undisclosed
    2 - 9
    Houston, TX

    Services provided

    10% UX/UI Design
    10% AI Agents
    10% AI Consulting +7
    10% AI Development
    10% API Development
    10% Custom Software Development
    10% Enterprise App Modernization
    10% Generative AI
    10% Mobile App Development
    10% Web Development

    Focus Areas

    35% Usability Testing
    35% User Research
    30% UX Strategy

    Crrraw Holdings LLC is a development company specializing in mobile app and backend solutions. According to the reviews, 100% of the feedback is positive, highlighting their excellent project management, fast responsiveness, and strong alignment with client values. Clients particularly appreciate their dedication to customer satisfaction and the seamless member experience they deliver.

    See all 1 projects

    Industry Experience

    Crrraw Holdings LLC has demonstrated expertise in the Healthcare industry, particularly in developing mobile applications and backend systems for prescription medication management. Clients have praised their quick responsiveness and commitment to aligning with company values, resulting in high satisfaction and effective project outcomes. The overall sentiment in this sector reflects strong approval, indicating that potential clients in healthcare seeking tailored tech solutions could find a good match with Crrraw Holdings LLC.

    Read All Reviews

    Average Project Cost Breakdown

    What Clients Have Said

    Clients have expressed a positive sentiment regarding Crrraw Holdings LLC's cost and value for money, noting it as a key reason for their selection. One client highlighted the 'good value for cost' and praised the company's alignment with their values. Additionally, the responsiveness and dedication of the team were emphasized, with feedback indicating that the company's commitment to client satisfaction further enhances its perceived value.
    Read All Reviews
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  • 2FRESH Logotype

    Not yet reviewed

    Verified
    $10,000+
    $50 - $99 / hr
    10 - 49
    Prague, Czech Republic

    Services provided

    30% UX/UI Design
    30% Product Design
    30% Web Design +1
    10% Branding

    Focus Areas

    30% Usability Testing
    40% UX Strategy
    30% User Research

    Web design agency 2FRESH was launched in 2004. The agency focuses on Web Design and UX/UI Design, and is small.

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  • Clear Digital Inc Logotype

    Not yet reviewed

    Verified
    $50,000+
    $150 - $199 / hr
    50 - 249
    San Jose, CA

    Services provided

    10% UX/UI Design
    30% Web Design
    25% Web Development +2
    20% Digital Strategy
    15% Branding

    Focus Areas

    15% Usability Testing
    60% UX Strategy
    25% User Research

    Launched in 1999, Clear Digital Inc is a midsize web design agency. Their services include Web Design and Web Development.

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  • Figmenta Logotype

    5.0 4 reviews
    Verified
    $5,000+
    $50 - $99 / hr
    10 - 49
    Milano, Italy

    Services provided

    20% UX/UI Design
    20% Advertising
    20% Branding +2
    20% Event Marketing
    20% Social Media Marketing

    Focus Areas

    30% Usability Testing
    50% UX Strategy
    20% User Research

    Figmenta is a company, that specializes in digital consulting and communication for beauty, fashion, and lifestyle brands and products. Our commitment is to create the conditions that allow our

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    See all 4 projects
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  • Lextant Logotype

    Not yet reviewed

    Verified
    Undisclosed
    Undisclosed
    50 - 249
    Columbus, OH

    Services provided

    40% UX/UI Design
    30% Market Research
    30% Product Design

    Focus Areas

    20% Usability Testing
    40% UX Strategy
    40% User Research

    UX agency Lextant is based in Columbus, Ohio. Their services include UX/UI Design and Market Research.

    Read more
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  • Creative Chaos Logotype

    4.9 7 reviews
    Verified
    $100,000+
    $50 - $99 / hr
    250 - 999
    Cambridge, MA

    Services provided

    25% UX/UI Design
    40% IT Staff Augmentation
    25% Custom Software Development +2
    5% Mobile App Development
    5% Web Development

    Focus Areas

    30% Usability Testing
    40% UX Strategy
    30% User Research

    Creative Chaos is a global staff augmentation and technology solutions provider. Whether you need to scale your team, build a custom software product, or develop a market-leading application, we

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    See all 7 projects
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  • Codemate Logotype

    Not yet reviewed

    Verified
    $25,000+
    $100 - $149 / hr
    50 - 249
    Helsinki, Finland

    Services provided

    10% UX/UI Design
    50% Web Development
    20% Mobile App Development +2
    10% AI Development
    10% Cloud Consulting & SI

    Focus Areas

    20% Usability Testing
    50% User Research
    30% UX Strategy

    Codemate is a website development company. Based in Helsinki, Finland and Oulu, Finland, their team provides Web Development and Mobile App Development.

    Read more
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  • 1dea Design + Media Inc. Logotype

    Not yet reviewed

    Verified
    $5,000+
    $100 - $149 / hr
    10 - 49
    Kingston, Canada

    Services provided

    10% UX/UI Design
    30% Web Design
    25% Web Development +5
    10% Branding
    10% Graphic Design
    5% Digital Strategy
    5% Logo
    5% Print Design

    Focus Areas

    15% Usability Testing
    75% UX Strategy
    10% User Research

    1dea Design + Media Inc., a web design company, is in Kingston, Canada and Ottawa, Canada. The team offers Web Design and Web Development.

    Read more
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  • Black & Black Creative Logotype

    Not yet reviewed

    Verified
    $25,000+
    $150 - $199 / hr
    10 - 49
    New York, NY

    Services provided

    30% UX/UI Design
    40% E-Commerce Development
    10% Branding +2
    10% Digital Strategy
    10% Web Development

    Focus Areas

    10% Usability Testing
    70% UX Strategy
    20% User Research

    E-commerce development company Black & Black Creative is headquartered in New York, New York and Edinburgh, Scotland. The team offers E-Commerce Development and UX/UI Design.

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  • Rock Agency Logotype

    Not yet reviewed

    Verified
    $10,000+
    $150 - $199 / hr
    10 - 49
    Cremorne, Australia

    Services provided

    20% UX/UI Design
    25% Web Design
    25% Web Development +3
    10% E-Commerce Development
    10% Pay Per Click
    10% Search Engine Optimization

    Focus Areas

    20% Usability Testing
    40% UX Strategy
    40% User Research

    Rock Agency is a web design company. They provide Web Design and Web Development and were launched in 2015. The agency is headquartered in Cremorne, Australia.

    Read more
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  • CLEIO Logotype

    Not yet reviewed

    Verified
    $10,000+
    $150 - $199 / hr
    50 - 249
    Trois-Rivières, Canada

    Services provided

    10% UX/UI Design
    10% Computer Engineering
    10% Custom Software Development +7
    10% Digital Engineering
    10% Engineering
    10% IoT Development
    10% Mobile App Development
    10% Product Design
    10% Wearable App Development
    10% Web Design

    Focus Areas

    20% Usability Testing
    40% UX Strategy
    40% User Research

    CLEIO is a midsize Product Design company located in Trois-Rivières, Canada and Laval, Canada. The team provides Product Design and Engineering.

    Read more
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  • Cappen Logotype

    5.0 2 reviews
    Verified
    $5,000+
    $100 - $149 / hr
    10 - 49
    Miami Beach, FL

    Services provided

    20% UX/UI Design
    20% Mobile App Development
    20% Web Design +3
    20% Web Development
    10% IoT Development
    10% Wearable App Development

    Focus Areas

    20% Usability Testing
    60% UX Strategy
    20% User Research

    Cappen provides comprehensive digital services, including website design, development, e-commerce solutions, and custom content management systems (CMS). Reviews highlight their holistic project approach, effective agile project management, and high-end design quality. Clients commend Cappen for their professionalism, direct communication, and ability to significantly enhance online sales and user engagement.

    See all 2 projects
    $3,000 Early-stage products refining UX $5,000 SaaS growing feature by feature $10,000 Mature products scaling fast

    UX/UI Design Subscription

    A monthly engagement designed for digital products, SaaS platforms, apps and complex websites that need continuous UX/UI improvements and strategic clarity. Ideal for companies evolving their product experience month over month.
    View Packages
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  • 800website Logotype

    800website

    Not yet reviewed

    Verified
    $1,000+
    $25 - $49 / hr
    2 - 9

    Services provided

    20% UX/UI Design
    20% Branding
    20% Custom Software Development +2
    20% Web Design
    20% Web Development

    Focus Areas

    20% Usability Testing
    50% UX Strategy
    30% User Research

    800website is a Dubai, United Arab Emirates-based branding company. They specialize in Branding and Web Design and were established in 2022.

    Read more
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  • Fantasy Logotype

    Not yet reviewed

    Verified
    Undisclosed
    Undisclosed
    250 - 999
    San Francisco, CA

    Services provided

    20% UX/UI Design
    20% AI Agents
    20% AI Consulting +3
    20% Generative AI
    10% AI Development
    10% Digital Strategy

    Focus Areas

    33% Usability Testing
    34% UX Strategy
    33% User Research

    Fantasy is an user experience agency founded in 1999. The midsize team specializes in UX/UI Design and AI Consulting.

    Read more
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  • 8reasons Digital Logotype

    Not yet reviewed

    Verified
    $10,000+
    $100 - $149 / hr
    10 - 49
    Holzkirchen, Germany

    Services provided

    80% UX/UI Design
    10% Business Consulting
    5% Graphic Design +1
    5% Web Design

    Focus Areas

    10% Usability Testing
    70% UX Strategy
    20% User Research

    8reasons Digital is an UX design company. The Holzkirchen, Germany-based firm was launched in 2018. Their services include UX/UI Design and Business Consulting.

    Read more
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  • SIRO Digital Agency Logotype

    Not yet reviewed

    Verified
    $5,000+
    $100 - $149 / hr
    10 - 49
    Austin, TX

    Services provided

    20% UX/UI Design
    20% API Development
    20% IT Strategy Consulting +2
    20% Mobile App Development
    20% Web Development

    Focus Areas

    35% Usability Testing
    35% User Research
    30% UX Strategy

    SIRO Digital Agency is a small user experience company. Launched in 2008, the team provides UX/UI Design and IT strategy consulting.

    Read more
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  • Art IT - Intelligent Technology Logotype

    Not yet reviewed

    Verified
    $10,000+
    < $25 / hr
    250 - 999
    Campinas, Brazil

    Services provided

    10% UX/UI Design
    10% API Development
    10% Architectural Design +8
    10% BI & Big Data Consulting & SI
    10% Custom Software Development
    10% IT Strategy Consulting
    10% Mobile App Development
    10% Product Design
    10% Web Development
    5% Microservices Architecture Services
    5% Web Design

    Focus Areas

    30% Usability Testing
    35% UX Strategy
    35% User Research

    Art IT - Intelligent Technology is an user experience design agency. Based in Campinas, Brazil, their midsize team offers UX/UI Design and Architectural Design. The company was founded in 2002.

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  • Softescu Logotype

    5.0 1 review
    Verified
    $5,000+
    $50 - $99 / hr
    10 - 49
    New York, NY

    Services provided

    10% UX/UI Design
    50% Web Development
    20% Mobile App Development +2
    15% Enterprise App Modernization
    5% Application Testing

    Focus Areas

    30% Usability Testing
    40% User Research
    30% UX Strategy

    Softescu is an enterprise technology partner that combines deep technical expertise with unwavering security standards to deliver exceptional digital solutions. Since 2008, we've been helping

    Read more
    See all 1 projects
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  • Flowfye Logotype

    Not yet reviewed

    Verified
    $5,000+
    $50 - $99 / hr
    10 - 49
    Sheridan, WY

    Services provided

    35% UX/UI Design
    30% Web Design
    25% Web Development +1
    10% Branding

    Focus Areas

    40% Usability Testing
    30% UX Strategy
    30% User Research

    Flowfye is an UX design company launched in 2023. The team specializes in UX/UI Design and Web Design.

    Read more
    View Profile Visit Website
  • Analia Luque Logotype

    Not yet reviewed

    Verified
    $5,000+
    $50 - $99 / hr
    Freelancer
    Punta del Este, Uruguay

    Services provided

    25% UX/UI Design
    60% Product Design
    15% Market Research

    Focus Areas

    20% Usability Testing
    60% UX Strategy
    20% User Research

    Analia Luque is a Product Design company. Launched in 2025, the team focuses on Product Design and UX/UI Design. The agency is based in Punta del Este, Uruguay.

    Read more
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  • Ferraz Creative Logotype

    Not yet reviewed

    Verified
    $10,000+
    $150 - $199 / hr
    10 - 49
    Toronto, Canada

    Services provided

    30% UX/UI Design
    30% Product Design
    20% Branding +1
    20% Web Design

    Focus Areas

    20% Usability Testing
    45% UX Strategy
    35% User Research

    Ferraz Creative is an UX design agency based in Toronto, Canada. The team offers UX/UI Design and Product Design.

    Read more

    More responsive than most other service providers

    Ferraz Creative is very responsive

    They are a great candidate to start a conversation with. Send them a short message or project inquiry.
    Get in Touch
    View Profile Visit Website
  • Meadowloop Logotype

    Meadowloop

    Not yet reviewed

    Verified
    $1,000+
    $150 - $199 / hr
    2 - 9

    Services provided

    50% UX/UI Design
    20% Product Design
    20% Web Design +1
    10% AI Consulting

    Focus Areas

    35% Usability Testing
    40% User Research
    25% UX Strategy

    Meadowloop is an UX design agency. They were established in 2024, and their services include UX/UI Design and Web Design.

    Read more
    View Profile Visit Website
  • I-Cube Systems Private Limited Logotype

    I-Cube Systems Private Limited

    Not yet reviewed

    Verified
    $5,000+
    $25 - $49 / hr
    10 - 49

    Services provided

    10% UX/UI Design
    10% AI Agents
    10% AI Consulting +7
    10% AI Development
    10% Custom Software Development
    10% Generative AI
    10% Mobile App Development
    10% Product Design
    10% Web Design
    10% Web Development

    Focus Areas

    35% Usability Testing
    35% User Research
    30% UX Strategy

    I-Cube Systems Private Limited is a small web design company in New Delhi, India and Mant Khas, India. Their services include Web Design and UX/UI Design.

    Read more
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  • Zara Technologies Logotype

    Not yet reviewed

    Verified
    $5,000+
    $25 - $49 / hr
    50 - 249
    Sugar Land, TX

    Services provided

    10% UX/UI Design
    30% Web Design
    15% Advertising +6
    10% Architectural Design
    10% Direct Marketing
    10% Other Marketing
    5% IT Strategy Consulting
    5% Marketing Strategy
    5% Media Planning & Buying

    Focus Areas

    30% Usability Testing
    40% UX Strategy
    30% User Research

    Zara Technologies is a midsize Sugar Land, Texas-based web design company. The team specializes in Web Design and Advertising.

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Ability to deliver
Focus
Clutch Leaders Matrix

Rollover to see company insights or click a company below for more details.

1 AgileEngine
2 Qubstudio
3 Excited
4 Browser London
5 Creative Navy
6 Widelab
7 Merge Rocks
8 DOOR3
9 Capital Numbers
10 PowerGate Software
11 UX Connections
12 UX studio
13 Ailleron
14 QUARTE
15 Slide UX

List of the Top 15 Usability Testing Firms

  1. AgileEngine Logotype

    AgileEngine

    $25,000+
    $25 - $49 / hr
    1,000 - 9,999
    Boca Raton, FL

    Ability to deliver

    39/40.0
    19.2/20 Reviews
    10/10 Clients & Experience
    9.8/10 Market Presence

    Service focus

    20% UX/UI Design
    25% Usability Testing
    80% Other
    View Profile Visit Website
  2. Qubstudio Logotype

    Qubstudio

    $10,000+
    $50 - $99 / hr
    50 - 249
    L'viv, Ukraine

    Ability to deliver

    39.4/40.0
    19.8/20 Reviews
    10/10 Clients & Experience
    9.6/10 Market Presence

    Service focus

    100% UX/UI Design
    33% Usability Testing
    View Profile Visit Website
  3. Excited Logotype

    Excited

    $10,000+
    $50 - $99 / hr
    10 - 49
    L'viv, Ukraine

    Ability to deliver

    39.5/40.0
    20/20 Reviews
    10/10 Clients & Experience
    9.5/10 Market Presence

    Service focus

    90% UX/UI Design
    35% Usability Testing
    10% Other
    View Profile Visit Website
  4. Browser London Logotype

    Browser London

    $10,000+
    $100 - $149 / hr
    10 - 49
    London, England

    Ability to deliver

    39.3/40.0
    19.6/20 Reviews
    10/10 Clients & Experience
    9.7/10 Market Presence

    Service focus

    70% UX/UI Design
    35% Usability Testing
    30% Other
    View Profile Visit Website
  5. Creative Navy Logotype

    Creative Navy

    $5,000+
    $100 - $149 / hr
    10 - 49
    London, England

    Ability to deliver

    39.6/40.0
    20/20 Reviews
    10/10 Clients & Experience
    9.6/10 Market Presence

    Service focus

    100% UX/UI Design
    30% Usability Testing
    View Profile Visit Website
  6. Widelab Logotype

    Widelab

    $5,000+
    $50 - $99 / hr
    50 - 249
    Gdańsk, Poland

    Ability to deliver

    38.8/40.0
    20/20 Reviews
    10/10 Clients & Experience
    8.8/10 Market Presence

    Service focus

    50% UX/UI Design
    30% Usability Testing
    50% Other
    View Profile Visit Website
  7. Merge Rocks Logotype

    Merge Rocks

    $10,000+
    $25 - $49 / hr
    10 - 49

    Ability to deliver

    38.7/40.0
    20/20 Reviews
    10/10 Clients & Experience
    8.7/10 Market Presence

    Service focus

    60% UX/UI Design
    35% Usability Testing
    40% Other
    View Profile Visit Website
  8. DOOR3 Logotype

    DOOR3

    $25,000+
    $100 - $149 / hr
    50 - 249
    New York, NY

    Ability to deliver

    39.7/40.0
    20/20 Reviews
    10/10 Clients & Experience
    9.7/10 Market Presence

    Service focus

    33% UX/UI Design
    35% Usability Testing
    67% Other
    View Profile Visit Website
  9. Capital Numbers Logotype

    Capital Numbers

    $5,000+
    $25 - $49 / hr
    250 - 999
    Kolkata, India

    Ability to deliver

    39.8/40.0
    20/20 Reviews
    10/10 Clients & Experience
    9.8/10 Market Presence

    Service focus

    10% UX/UI Design
    35% Usability Testing
    90% Other
    View Profile Visit Website
  10. PowerGate Software Logotype

    PowerGate Software

    $10,000+
    < $25 / hr
    250 - 999
    Hanoi, Vietnam

    Ability to deliver

    38.7/40.0
    19.2/20 Reviews
    10/10 Clients & Experience
    9.5/10 Market Presence

    Service focus

    15% UX/UI Design
    40% Usability Testing
    85% Other
    View Profile Visit Website
  11. UX Connections Logotype

    UX Connections

    $1,000+
    $100 - $149 / hr
    10 - 49
    London, England

    Ability to deliver

    36.1/40.0
    17.4/20 Reviews
    10/10 Clients & Experience
    8.7/10 Market Presence

    Service focus

    65% UX/UI Design
    50% Usability Testing
    35% Other
    View Profile Visit Website
  12. UX studio Logotype

    UX studio

    $10,000+
    $50 - $99 / hr
    50 - 249
    Budapest, Hungary

    Ability to deliver

    37.6/40.0
    17.8/20 Reviews
    9.9/10 Clients & Experience
    9.9/10 Market Presence

    Service focus

    50% UX/UI Design
    30% Usability Testing
    50% Other
    View Profile Visit Website
  13. Ailleron Logotype

    Ailleron

    $25,000+
    $50 - $99 / hr
    1,000 - 9,999
    Kraków, Poland

    Ability to deliver

    36.2/40.0
    16.6/20 Reviews
    10/10 Clients & Experience
    9.6/10 Market Presence

    Service focus

    20% UX/UI Design
    30% Usability Testing
    80% Other
    View Profile Visit Website
  14. QUARTE Logotype

    QUARTE

    $10,000+
    $50 - $99 / hr
    10 - 49
    L'viv, Ukraine

    Ability to deliver

    37.8/40.0
    19.2/20 Reviews
    10/10 Clients & Experience
    8.6/10 Market Presence

    Service focus

    100% UX/UI Design
    33% Usability Testing
    View Profile Visit Website
  15. Slide UX Logotype

    Slide UX

    $5,000+
    $150 - $199 / hr
    10 - 49
    Austin, TX

    Ability to deliver

    37.7/40.0
    18.2/20 Reviews
    10/10 Clients & Experience
    9.5/10 Market Presence

    Service focus

    90% UX/UI Design
    33% Usability Testing
    10% Other
    View Profile Visit Website
  16. Konstant Infosolutions Logotype

    Konstant Infosolutions

    $5,000+
    $25 - $49 / hr
    250 - 999
    Jaipur, India

    Ability to deliver

    39.9/40.0
    20/20 Reviews
    10/10 Clients & Experience
    9.9/10 Market Presence

    Service focus

    10% UX/UI Design
    30% Usability Testing
    90% Other
    View Profile Visit Website
  17. GeekyAnts Logotype

    GeekyAnts

    $10,000+
    $25 - $49 / hr
    250 - 999
    San Francisco, CA

    Ability to deliver

    39.9/40.0
    20/20 Reviews
    10/10 Clients & Experience
    9.9/10 Market Presence

    Service focus

    10% UX/UI Design
    30% Usability Testing
    90% Other
    View Profile Visit Website
  18. Digital Aptech Logotype

    Digital Aptech

    $1,000+
    < $25 / hr
    250 - 999
    Kolkata, India

    Ability to deliver

    39.2/40.0
    19.6/20 Reviews
    10/10 Clients & Experience
    9.6/10 Market Presence

    Service focus

    10% UX/UI Design
    35% Usability Testing
    90% Other
    View Profile Visit Website
  19. Tangivel Logotype

    Tangivel

    $50,000+
    $50 - $99 / hr
    50 - 249
    Lisboa, Portugal

    Ability to deliver

    35.8/40.0
    16.8/20 Reviews
    9.7/10 Clients & Experience
    9.3/10 Market Presence

    Service focus

    50% UX/UI Design
    40% Usability Testing
    50% Other
    View Profile Visit Website
  20. Arctic Grey, Ltd. Logotype

    Arctic Grey, Ltd.

    $75,000+
    $150 - $199 / hr
    50 - 249
    New York, NY

    Ability to deliver

    39.1/40.0
    20/20 Reviews
    10/10 Clients & Experience
    9.1/10 Market Presence

    Service focus

    20% UX/UI Design
    45% Usability Testing
    80% Other
    View Profile Visit Website
  21. Infinum Logotype

    Infinum

    $50,000+
    $150 - $199 / hr
    250 - 999
    New York, NY

    Ability to deliver

    39.6/40.0
    19.6/20 Reviews
    10/10 Clients & Experience
    10/10 Market Presence

    Service focus

    10% UX/UI Design
    30% Usability Testing
    90% Other
    View Profile Visit Website
  22. Neuron Logotype

    Neuron

    $25,000+
    $150 - $199 / hr
    10 - 49
    San Francisco, CA

    Ability to deliver

    39.7/40.0
    20/20 Reviews
    10/10 Clients & Experience
    9.7/10 Market Presence

    Service focus

    100% UX/UI Design
    10% Usability Testing
    View Profile Visit Website
  23. Spaceberry Studio Logotype

    Spaceberry Studio

    $10,000+
    $50 - $99 / hr
    10 - 49
    Kyiv, Ukraine

    Ability to deliver

    38.3/40.0
    18.8/20 Reviews
    10/10 Clients & Experience
    9.5/10 Market Presence

    Service focus

    100% UX/UI Design
    22% Usability Testing
    View Profile Visit Website
  24. Flying Bisons Logotype

    Flying Bisons

    $50,000+
    $50 - $99 / hr
    50 - 249
    Warszawa, Poland

    Ability to deliver

    37.3/40.0
    18.4/20 Reviews
    10/10 Clients & Experience
    8.9/10 Market Presence

    Service focus

    100% UX/UI Design
    25% Usability Testing
    View Profile Visit Website
  25. Gapsy Studio Logotype

    Gapsy Studio

    $5,000+
    $25 - $49 / hr
    10 - 49
    Warszawa, Poland

    Ability to deliver

    39.5/40.0
    20/20 Reviews
    10/10 Clients & Experience
    9.5/10 Market Presence

    Service focus

    20% UX/UI Design
    50% Usability Testing
    80% Other
    View Profile Visit Website
  26. Linkup ST Logotype

    Linkup ST

    $10,000+
    $50 - $99 / hr
    50 - 249
    Wrocław, Poland

    Ability to deliver

    37.8/40.0
    18.8/20 Reviews
    10/10 Clients & Experience
    9/10 Market Presence

    Service focus

    100% UX/UI Design
    20% Usability Testing
    View Profile Visit Website
  27. ArcTouch Logotype

    ArcTouch

    $100,000+
    $50 - $99 / hr
    250 - 999
    San Francisco, CA

    Ability to deliver

    38/40.0
    18/20 Reviews
    10/10 Clients & Experience
    10/10 Market Presence

    Service focus

    20% UX/UI Design
    25% Usability Testing
    80% Other
    View Profile Visit Website
  28. Adam Fard UX Studio Logotype

    Adam Fard UX Studio

    $10,000+
    $50 - $99 / hr
    10 - 49
    New York, NY

    Ability to deliver

    36.9/40.0
    17.2/20 Reviews
    10/10 Clients & Experience
    9.7/10 Market Presence

    Service focus

    100% UX/UI Design
    30% Usability Testing
    View Profile Visit Website
  29. Perpetual Logotype

    Perpetual

    $25,000+
    $100 - $149 / hr
    50 - 249
    New York, NY

    Ability to deliver

    38.5/40.0
    19.4/20 Reviews
    10/10 Clients & Experience
    9.1/10 Market Presence

    Service focus

    30% UX/UI Design
    33% Usability Testing
    70% Other
    View Profile Visit Website
  30. ProCreator Design Logotype

    ProCreator Design

    $10,000+
    $25 - $49 / hr
    50 - 249
    Navi Mumbai, India

    Ability to deliver

    36.2/40.0
    16.6/20 Reviews
    10/10 Clients & Experience
    9.6/10 Market Presence

    Service focus

    80% UX/UI Design
    30% Usability Testing
    20% Other
    View Profile Visit Website

Latest Usability Testing Articles

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Usability Testing Agency FAQs

Looking for a usability testing agency but not sure where to start? We've put together answers to the most common questions businesses ask when searching for a trusted partner. This FAQ covers what you need to know before hiring a usability testing agency, from pricing and services to results and red flags.

Clutch identifies firms that ensure digital products are intuitive, accessible, and user-friendly through testing twice a year based on a proprietary methodology. The top usability testing agencies for Fall 2025 include:

  1. Qubstudio

  2. AgileEngine

  3. Excited

  4. Infinum

  5. Creative Navy

  6. Widelab

  7. Merge Rocks

  8. Browser London

  9. Slide UX

  10. Capital Numbers

  11. Lighthouse, now Digital Product People

  12. UX studio

  13. Ailleron

  14. Digital Aptech

  15. UX Connections

Budgets vary widely based on different variables such as the project’s scope, methodology, and sample size. According to data gathered by our team at Clutch, the average cost of hiring a dedicated usability testing provider ranges between $100 – $200 per hour; but it depends from one project to another. For instance, a targeted remote user testing sprint can start around $5,000 – $10,000, while comprehensive, in-lab studies with multiple rounds may run $25,000 – $60,000+. Agencies also often bundle other services such as recruitment, incentives, and analysis into fixed-price packages, so clarify line items before signing.

Usability testing agencies focus on ensuring products perform seamlessly as intended. When you partner with these providers, you can rely on their end-to-end services and expertise, such as the following:

  • Test planning and participant recruitment
  • Moderated and unmoderated studies (i.e., desktop, mobile, in-app)
  • Accessibility audits and heuristic reviews
  • Eye-tracking, click-stream, and heat-map analysis
  • Competitive benchmarking and A/B testing support
  • Reporting, video highlight reels, and stakeholder workshops

Some firms also offer complementary UX research such as card sorting, tree testing, and persona development. When searching for the ideal usability testing partner, ensure they have a proven track record in the services you require.

A usability testing company evaluates how real users interact with your digital product—websites, apps, software, or prototypes—through structured sessions. Testers observe, record, and analyze user behavior to identify pain points, navigation issues, and accessibility barriers. These specialized firms then deliver a prioritized list of findings and recommendations, helping product teams refine design, improve conversions, and boost overall customer satisfaction.

User testing platforms provide the infrastructure for recording remote sessions, while an agency delivers end-to-end research strategy, expert moderation, deep analysis, and actionable recommendations. Many businesses use both: software for data capture and an agency for strategic interpretation.

  1. Match expertise to product type (e.g., mobile, SaaS, e-commerce).
  2. Review case studies and verified client testimonials on Clutch to assess the measurable impact of their work—higher conversions, lower support tickets, etc.
  3. Assess their recruitment network to ensure testers mirror your target audience.
  4. Confirm tools, security protocols, and data-handling practices meet your standards.
  5. Schedule a discovery call to gauge communication style and cultural fit; iterative research requires tight collaboration.

  • Guaranteed results or “one-size-fits-all” testing approach
  • Limited or unclear participant recruitment methods
  • Overreliance on automated tools without qualitative insight
  • Lack of transparent pricing or unwillingness to share sample reports
  • Minimal post-test support—findings should translate into actionable design changes

  • How do you recruit and screen participants to match our personas?
  • Which testing methodologies do you recommend for our goals—and why?
  • What deliverables will we receive (e.g., raw recordings, highlight reels, prioritized roadmap)?
  • How do you measure the success of a test and track improvements over time?
  • Can you share example reports or client references in our industry?
  • What is the timeline from kickoff to final presentation, and who will be our primary contact?

Specialized agencies bring seasoned UX researchers, proven processes, and diverse participant panels, reducing bias and accelerating insights. They also handle logistics—recruitment, incentives, and equipment—so your product team can focus on implementation.

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