UX/UI Design and Digital Strategy

Gold
VERIFIED

Neuron is an award-winning UX/UI design and digital strategy agency in San Francisco.

We help forward-thinking technology companies create digital products and services that are not only intuitive and engaging, but also deliver measurable results.

Our services include:

  • UX/UI Design
  • Digital Strategy
  • UX Research
  • Prototyping
  • User Testing
  • Mobile & Web Development

Notable customers include: LinkedIn, Ford Models, General Motors, Bosch, Intuit, and many more.

 
$10,000+
 
$100 - $149 / hr
 
10 - 49
 Founded
2016
Show all +
San Francisco, CA
headquarters

Portfolio

Key clients: 

Key clients include: Vivint, Intuit, Givelify, LinkedIn, Ford Models, Aeolus Robotics, Oomnitza, ThoughtSpot, General Motors, City of Everett, Bosch, MIT, Projects for Good, Hackbright Academy, Enbi, PreFlite, QuinStreet, GetHired, AppFusions, Thuuz, SmartRG, YouRip, Blue Chip Vision.

Mobile App UX/UI - preFlite Image

Mobile App UX/UI - preFlite

Connect, contract, fly. More than a marketplace, preFlite takes the hassle out of being a full or part-time freelance professional pilot.
Web App - Vivint Sales Portal Image

Web App - Vivint Sales Portal

With more than a million active customers in North America, Vivint is a leader in the home security space.

Neuron was approached to solve a critical issue: improving inbound sales. In the end we worked with stakeholders to design a gamified inside sales portal to help drive sales by providing a fun, openly competitive virtual space for sales representatives. The system also gives managers, directors,

and C-level stakeholders insight into the performance of each rep, team, office, and region.

The design of the sales portal is centered around a modular dashboard of widgets. In the dashboard’s default state, all widgets are collapsed and display only the most crucial information. Widgets can be expanded in-place to reveal more details, always maintaining the context of the dashboard behind. The modular design allows for layout customization and supports future extensibility.

The full case study can be found here: https://www.neuronux.com/vivint

Web Platform - Projects for Good Image

Web Platform - Projects for Good

Projects for Good is a web platform for funding and implementing humanitarian projects. It combines a crowdfunding platform, a job marketplace, and a social network to bring together all the necessary pieces to bring humanitarian projects to life.

Neuron has been involved in Projects for Good since its inception in 2016. From early design principles through development and operations, Neuron helped to

conceptualize, design, build, and launch the web platform.

The greatest design challenge was designing a new type of platform in a way that was universally understandable to three distinct user types. This meant distilling everything the platform does down to its core offering: maximizing impact. The increased efficiency, transparency, and accountability all amounts to maximizing each user’s impact - a mission that was carried through all facets of the platform’s design, messaging, and functionality.

UX/UI Design - Givelify Image

UX/UI Design - Givelify

Givelify approached Neuron to optimize the UX/ UI of their mobile app and web app and to re-work elements of their product strategy.

Givelify is used by over 10,000 places of worship, non-profits, and other organizations aiming to make the world a better place to raise donations from their congregation and community. Critically, Givelify is agnostic to any one particular religion or belief

system.

 

 

Mobile App UX/UI - SmartRG Image

Mobile App UX/UI - SmartRG

SmartRG provides products and services to simplify the residential internet ecosystem. We created a mobile app for the company to provide customers with a way to view and manage their Wi-Fi networks and connected devices.

The app gives customers more insight and control over their home Wi-Fi networks to provide a better customer experience as well as to reduce the number of support calls.

Customers can create and manage Wi-Fi networks, run speed tests, view and manage connected devices, and wirelessly reboot their modem.

We succeeded in reaching our goal with the design of creating a user experience that was as simple and intuitive as possible.

The full case study can be found here: https://www.neuronux.com/smart-rg

Wheel - Autonomous Ridesharing Image

Wheel - Autonomous Ridesharing

The Challenge: With the rise of ride-sharing companies like Uber and point-to-point car-sharing companies like car2go, conventional rental car companies must reinvent their business model to remain competitive. One way for these companies to differentiate themselves is by betting big on the future of autonomous vehicles. Neuron imagines the first user interface for passenger interaction with an autonomous ride-sharing

service.

The Solution: Wheel will allow users to arrange and pay for a ride in a Wheel-owned autonomous vehicle. An efficient, intuitive, and emotive interface will build trust between users and this new service. The Wheel vehicle will provide users with trip information, identity verification, comfort controls, the ability to make an emergency stop, and allow children to check-in with parents.

View full case study here: https://www.neuronux.com/wheel

Mobile App - VYTL Fitness Image

Mobile App - VYTL Fitness

The VYTL Fitness mobile app is a social fitness platform designed to empower users with control over how they exercise. VYTL, created by the parent company of Ford Models, allows users to browse, upload, watch, and share exercise videos.

The Neuron team was brought in during the early stages of concept development, helping to define the value proposition, features, and interaction model. We were

also responsible for the full design and front-end development.

Users of the app can browse, watch, upload, and share short exercise videos called Clips, which can then be assembled to build custom Workouts, much like a music playlist. Users may also discover other users’ Clips and Workouts by browsing what is recommended, trending, or recently added as well as by theme (channel) or by creator.

The strong social element of the application helps users stay motivated in their training. The app also provides the ability to follow friends and favorite trainers, as well as tracking various social and fitness-related metrics via the Dashboard feature.

Check out the info ad here: https://youtu.be/4G1DQ9D5ODQ

The full case study can be found here: https://www.neuronux.com/vytl-fitness

Marketing Site & Full Brand Refresh  - Hackbright Academy Image

Marketing Site & Full Brand Refresh - Hackbright Academy

Hackbright Academy is the leading software engineering school exclusively for women. Through education, mentorship, and a successful alumnae network, Hackbright Academy is working hard to narrow the gender gap that currently exists in the computer science industry.

Neuron was challenged with giving Hackbright Academy an edge in an increasingly competitive market by providing a modern brand redesign, a

fresh logo, and an updated marketing website.

We began by conducting an in-depth analysis of Hackbright’s existing marketing website. After documenting a full inventory of the content and structure, we then re-imagined the site from the ground up.

By consolidating the top level navigation to three key sections and strategically layering the information beneath, the redesigned marketing site is able to more effectively engage prospective students regardless of where they are in the sales funnel. Throughout the site, animations and interactive elements, such as a coding aptitude quiz, create an enjoyable and memorable experience for all users.

The full case study can be found here: https://www.neuronux.com/hackbright

Urbane - Digital Concierge Image

Urbane - Digital Concierge

Urbane serves as a central hub for the apartment, controlling smart home devices like lighting, climate control and connected appliances, as well as a portal to connect the resident to their building community, with access to building news and events, live amenity updates, and other building services like package delivery, bill payment, maintenance requests, etc. The solution we’ve imagined would take on the form of a

wall-mounted touch screen device connected to existing electrical infrastructure, making it retro-fit ready.

Neuron was responsible for the concept, digital strategy, UX/UI, and animated prototype.

View the animated prototype here: https://youtu.be/i4FxNnRYzxA

View the full case study here: https://www.neuronux.com/urbane

Continuum Smart Trainer Image

Continuum Smart Trainer

Through a system of equipment integration and pre-workout planning, Continuum enables gym members to make the most of their workout, while allowing the gym to gain a competitive advantage at a low cost.

Neuron was responsible for the concept and UX/UI design.

The full case study can be found here: https://www.neuronux.com/continuum

Reviews

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Web Dev & Branding for Prescription Eyewear Retailer

“I was also impressed by their genuine investment in our success.”

Quality: 
4.5
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$10,000 to $49,999
 
Jan. - May 2019
Project summary: 

Neuron rebranded a prescription eyewear retailer via a complete web redesign. Bringing a new logo and color scheme to the table, the team took a mobile-first approach in migrating the platform to WordPress.

The Reviewer
 
11-50 Employees
 
Sugar Land, Texas
Nim
Momin
 
Verified
The Review
Feedback summary: 

Neuron’s migration and redesign of the site led to the store’s average order value (AOV) doubling. The appealing new interface has received rave reviews both internally and from customers, who have lauded it for its user-friendliness. The team went above and beyond to ensure the project’s success.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I’m one of the original founders of Marvel Optics, an online retailer of affordable prescription eyewear.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Neuron?

We were looking to migrate our outdated web platform to a WordPress site with improved functionalities. We wanted to redesign the frontend of the site for a full rebrand.

SOLUTION

What was the scope of their involvement?

Starting from a new logo and color scheme, Neuron was responsible for redesigning over 20 site pages. Apart from page-specific designs, they executed the graphics, typeface, and icons that span across the website.

They also reorganized the layout of our product pages. They took a mobile-first approach, so they implemented the mobile layouts first and kept UI/UX across all devices in mind. The team also streamlined the checkout process so users can reorder products quickly.

What is the team composition?

We frequently interfaced with Chris (Co-Founder, Neuron) and Lucia (Senior UX Designer, Neuron) but we know that there were a couple of developers working behind the scenes.

How did you come to work with Neuron?

If I recall correctly, we found them on Clutch. We were looking for an affordable company and shortlisted three; we eventually decided to go with them.

How much have you invested with them?

We spent somewhere between $25,000–$50,000.

What is the status of this engagement?

We started working together in January 2019 until May of the same year.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement? 

One of our goals was to increase our average order value—the average amount of products that a customer will purchase from us—and thanks to Neuron’s work, we saw that number double from $75 to $150.  

All of our repeat customers, including our corporate clients, have given great feedback about the usability of the new site. It’s much more intuitive and user-friendly than our previous platform.

How did Neuron perform from a project management standpoint?

Their project management was excellent. When there was something I needed to change, they were on it right away. They definitely have a sense of ownership of the project beyond the strict scope of the engagement. They showed commitment to making sure that everything worked out well for us.

What did you find most impressive about them?

Their responsiveness and communication skills are stellar. I was also impressed by their genuine investment in our success. They didn’t bill us for every hour but instead went out of their way to make sure that everything was going well, even post-project.

Are there any areas they could improve?

While they took a mobile-first approach where the site was created for mobile then translated over for desktop use, some of the pages displayed awkwardly on a PC screen. It would’ve been nice to see beforehand what the layouts would look like, on the desktop side. This wasn’t the case for all the important pages, but a few of the more minor ones.

Do you have any advice for potential customers?

Be very clear about your goals and requirements. Once you communicate what you’re trying to achieve, they take ownership of the project. Let them drive the creative process because they truly know what they’re doing.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 4.5 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

Website Redesign for Municipal Organization

"Working with Neuron was a seamless experience."

Quality: 
4.5
Schedule: 
4.5
Cost: 
4.5
Willing to refer: 
4.5
The Project
 
$50,000 to $199,999
 
Aug. 2019 - Ongoing
Project summary: 

Neuron was hired by a municipality to help them revamp their outdated website. The team focused primarily on user interface and design efforts.

The Reviewer
 
11-50 Employees
 
Everett, Massachusetts
Director of IT, City of Everett
 
Verified
The Review
Feedback summary: 

Though the website hasn’t launched yet, internal stakeholders are confident about the site’s performance and potential to increase user engagement. The team is highly collaborative and adaptive and feels like a true partner.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I’m the IT director for the City of Everett, Massachusetts.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Neuron?

We needed to revamp the look and functionality of our website. Ours was template-based, without a lot of original work, and we wanted to update it to retain users and increase engagement. 

Our main priority was shifting from a department-oriented site to a task-oriented site, so people could come to it with something specific in mind and accomplish their goals quickly and easily.

SOLUTION

What was the scope of their involvement?

Neuron focused more on the design work than on coding, as we’re using WordPress as our CMS. The team decided how the pages would be organized and what the interface of each would be. They focused on keeping a unified look throughout.

The team has passed along final deliverables, so now we’re in the implementation stage. Neuron will monitor the conversion and follow up with any of the minor changes or tweaks we want to make before the website officially launches.

What is the team composition?

I directly interact with three people, but there are more on the team. Mark (Co-Founder & Director of Strategy, Neuron) was the leader on the project. Natalie (UX Designer, Neuron) was usually in on the weekly calls as well.

How did you come to work with Neuron?

One of my colleagues within the city had worked with Neuron on a project in the past. I really liked the samples of their work that I’d seen and felt they fit really well with our organization and goals.

How much have you invested with them?

We’ve spent $90,000 with Neuron.

What is the status of this engagement?

We started working together in August 2019 and the work is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

We don’t have any metrics because the site hasn’t gone live yet, but we did do some preliminary testing that impressed us and gave us confidence moving forward. 

Since one of our primary goals was to improve workflow and navigation on the website, the team at Neuron came up with a test involving different test groups to analyze how long different tasks took to accomplish on the site. 

Their findings confirmed that for almost every task and group, users could easily find the information they need. The numbers we saw were a significant improvement from our old site, thanks to the design and organization efforts from Neuron. 

How did Neuron perform from a project management standpoint?

Neuron’s project management style is excellent. Dealing with the different requirements across departments was difficult, but Neuron handled the challenge really well. 

The team was very patient, often facing waiting periods of two weeks after requesting information from departments. 

We had a weekly call during the design phase of the project, and the team was always focused and ready to answer questions about the project as well as their progress and workflow. 

What did you find most impressive about them?

Neuron didn’t start the engagement with ideas that they tried to guide us to. Instead, they listened to us and did their best to incorporate our vision. The team managed to come up with a unified final product that represented us well.

Also, we have a lot of third-party solutions in place for things like permits and parking tickets. Neuron collaborated with us really strongly in coming up with a solution to deal with those third-party platforms but retain the unity of the site. That was especially important to us, as it was one of our main concerns going into the project.

Are there any areas they could improve?

There’s nothing that stands out to me. During the entire process, I was never frustrated with the team or their services. Working with Neuron was a seamless experience. It felt like they were working as part of our own team. 

Do you have any advice for potential customers?

While this is specific to organizations that are dealing with multiple departments with their own specific goals and needs, my advice is to collect as much information from all actors beforehand. 

If we’d had more prep work done before we started, we could’ve been a little more focused throughout the project and new ideas would’ve integrated more smoothly. 

That being said, Neuron did a wonderful job handling those difficulties.

4.5
Overall Score I'm very happy with their team and the interaction.
  • 4.5 Scheduling
    ON TIME / DEADLINES
    The scheduling was exceptional. They were always willing to reschedule and work within our timeframe.
  • 4.5 Cost
    Value / within estimates
    They were comparable to other bids, but we went with Neuron because of their proposal itself.
  • 4.5 Quality
    Service & deliverables
  • 4.5 NPS
    Willing to refer

E-Commerce Redesign & Development for Greeting Card Company

“They always responded to us quickly, honestly, and at reasonable prices.”

Quality: 
5.0
Schedule: 
4.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$10,000 to $49,999
 
Aug. - Nov. 2019
Project summary: 

Neuron redesigned and developed an e-commerce web app for a custom greeting card company following their transition to a new platform.

The Reviewer
 
11-50 Employees
 
Las Vegas, Nevada
Barry Robb
E-Commerce Director, Proclick Ventures
 
Verified
The Review
Feedback summary: 

After taking on this rescue mission project, the team worked to understand the complexities of their partner company to yield the best possible output. They impressed the internal staff with their straightforward, direct approach to communication and collaboration. The partnership will continue.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I work for an investment firm that purchases e-commerce companies and runs them. I’m the CEO of Cards for Causes.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Neuron?

Our previous design agency failed to redesign our website to our standards. Neuron was brought on to take their place.

SOLUTION

What was the scope of their involvement?

To start, we switched from a no-name e-commerce company to BigCommerce. With that, we lost some functionality, but that’s standard in the industry. It was important that we were able to freshen up the site and put a new spin on it.

Once they got a chance to know our business, they got to work. In the end, they presented exactly what we asked them for. We made a few revisions here and there for minor issues. They wrapped up the project but will stay on board to tweak other aspects of the site.

What is the team composition?

I worked directly with Chris (Director, Neuron) and one of the chief designers. There were also developers working in the background. 

How much have you invested with them?

We spent between $20,000–$30,000 on this project. 

What is the status of this engagement?

We started working with them in August 2019, and our team plans to collaborate with them in 2020 to tweak the design even more. This particular project wrapped up in November 2019.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

They worked closely with us to craft a site that was 100% better than it was before. Their responsiveness level was really important to us. They were willing to utilize a Slack channel and speak directly with each other about progress. 

How did Neuron perform from a project management standpoint?

I appreciated having a single point of contact that really understood what was going on across all parts of the project. Internally, they used Jira to organize the project. They didn’t have to expose that to us, because I didn’t want that level of detail. I was satisfied knowing that they were fixing problems as they popped up.

What did you find most impressive about them?

They always responded to us quickly, honestly, and at reasonable prices. I’m very impressed with their business, so they deserve credit where credit is due. Their price and responsiveness were the two most impressive things about them.

Are there any areas they could improve?

Nothing’s coming to mind at the moment. 

Do you have any advice for potential customers?

In general, it’s important to internalize your scope before reaching out for their help. They’re going to ask you scope-related questions early on, so you need to know exactly what you need to get things right the first time. Once you get them to know your business, they’ll do wonders for you.

5.0
Overall Score I want to and will work with them in the future.
  • 4.0 Scheduling
    ON TIME / DEADLINES
    There have been times that we needed to push deadlines, but they do well overall.
  • 5.0 Cost
    Value / within estimates
    They’re very reasonably priced.
  • 5.0 Quality
    Service & deliverables
    I’ve been in the industry for years, and they completed great deliverables.
  • 5.0 NPS
    Willing to refer
    I’d definitely recommend them.

Web Development for Tech Creative Agency

“With their help, we were able to change the way our clients see us and steer the conversation the way we want.”

Quality: 
5.0
Schedule: 
5.0
Cost: 
4.5
Willing to refer: 
5.0
The Project
 
$10,000 to $49,999
 
Feb. - June 2019
Project summary: 

Neuron built several new marketing and product pages while following established brand guidelines. In addition to development, they supported ideation and design stages.  

The Reviewer
 
51-200 Employees
 
Los Angeles, California
Chief Creative Officer, Tech Creative Agency
 
Verified
The Review
Feedback summary: 

The project elevated the platform and effectively communicated the brand’s message. Neuron completed everything quickly and stuck to the budget, satisfying the project’s requirements. The team’s management skills are superb and distinguish them from others in the field.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I’m the Chief Creative Officer for a hybrid technology and creative agency.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Neuron?

We were updating our marketing website, and we needed a design and development team to execute changes quickly.

SOLUTION

What was the scope of their involvement?

Neuron ran through several iterations with us and then built new web pages for our site. Together, we developed a plan to communicate what we do and our core products in a clean and professional way. They re-envisioned our product pages while following our existing brand guidelines and maintaining the look and feel of our site.

What is the team composition?

We worked with a designer who was in charge of the project, one principal, and a developer. While the site of our team was relatively small, they drew on other resources on their team to make everything happen.

How did you come to work with Neuron?

I knew one of the principals through a mutual friend. We were looking at a few different agencies, but Neuron was the right fit for what we were doing.

What is the status of this engagement?

The project lasted from February–June 2019.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement? 

They elevated our platform and reorganized our pages to communicate what we did in a really impactful way. With their help, we were able to change the way our clients see us and steer the conversation the way we want.

Most importantly, Neuron delivered everything on time and on budget.

How did Neuron perform from a project management standpoint?

They did a stellar job managing everything. They kept things on the timeline and held us accountable. They completely understood what we needed them to do and everything was well documented. In this regard, their creative team really shined. They are definitely a cut above competitors.

What did you find most impressive about them?

Project management really is their strength. They’re able to move the project forward in a really helpful way.

They’re also great people to work with—they’re smart and great with ideation.

Are there any areas they could improve?

Everything they delivered for us was great, but I wish we could have utilized their UX background more.

Do you have any advice for potential customers?

Bring in Neuron early to help guide the process. They can help organize your thought process and find actionable ways to move the project forward when things aren’t clearly defined. They have some really smart ideas.

You will also want to dedicate time to the project because they work very quickly.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 4.5 Cost
    Value / within estimates
    They were a great value; we were just cost-sensitive.
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

Web Design for Digital Experience Company

"Neuron was able to come up to speed quickly."

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
Less than $10,000
 
Aug. 2019 - Ongoing
Project summary: 

Neuron developed a UX framework to support the demonstration of a product for a digital transformation, experiences, and integrated solutions company. The team also created a summary document of the use case.

The Reviewer
 
11-50 Employees
 
Laramie, Wyoming
Ellen Feaheny
CEO, AppFusions
 
Verified
The Review
Feedback summary: 

Understanding project goals quickly, Neuron delivered satisfying deliverables on time to meet a critical deadline. The team managed the project capably, exceeding expectations to minimize oversight. They provided valuable design recommendations, which positions them well for future engagement.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I’m the CEO of AppFusions. We’re a digital transformation, experiences, and integrated solutions company.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Neuron?

We hired Neuron to help us prepare for a large Fortune 100 demo. We needed help creating polished, clean, and top of the market templates.

SOLUTION

What was the scope of their involvement?

Neuron provided digital experience, web design, and layout work. They learned about the product quickly to help create the feature’s look and feel. Their team designed templates for a new feature we were adding to our platform. We took the templates and codified them into the product. They also provided a summary document of the use case with little background knowledge.

What is the team composition?

We worked with two people One person had to leave mid-project, which didn’t impact the project negatively.

How did you come to work with Neuron?

Neuron reached out to me at the right time. There was pressure for this demo to be a winner and we had a weakness internally in terms of higher-end design, so I tried them.

What is the status of this engagement?

We started working together in August 2019, and we’re still in touch. While the product’s at a new level, there’s an open door to bring Neuron back once we take on some larger engagements.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement? 

They brought unique ideas that we didn’t consider, which was the whole point. Neuron turned products around quickly. We gave them specific requirements. Their team figured the assignments out and got results quickly. We did that for a few rounds.

How did Neuron perform from a project management standpoint?

Neuron went above and beyond. They were proactive and self-run, so we didn’t have to manage them at all. Their communication was top tier, making the distance disappear.

What did you find most impressive about them?

Neuron was able to come up to speed quickly. The ability to grab a project, understand its vision, and be productive quickly is only done by people with a lot of experience.

Are there any areas they could improve?

At this stage, I don’t have any corrective measures. Neuron was terrific.

Do you have any advice for potential customers?

Give short deliverables upfront and trust them. When I hired them, I was specific about the outcomes and had a demo date out a month and a half later. We tried to make the calendar to make sure different milestones were going to happen in between.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
    They met all deadlines.
  • 5.0 Cost
    Value / within estimates
    The cost is high but there isn’t rework. They hit bullseyes.
  • 5.0 Quality
    Service & deliverables
    They were top tier but a 5 means they don’t have anything to reach for. The relationship that compounds over time.
  • 5.0 NPS
    Willing to refer

Branding & UX Design for Health Startup

"They were very specific about the deliverables and scheduling from the beginning."

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
Confidential
 
April 2019 - Ongoing
Project summary: 

Neuron provided UX design and updated branding for a health and nutrition startup. Their team took vague visual concepts and refined them into a coherent design to show to investors. 

The Reviewer
 
11-50 Employees
 
Palo Alto, California
Nazhin Zarghamee
CEO and Co-Founder, Precision Wellness
 
Verified
The Review
Feedback summary: 

Neuron's efforts received favorable reviews from stakeholders and helped generate funding. Their team mapped out the project timeline very clearly. Responsive, flexible, and effective, they offer high-quality work and have very high standards.  

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I’m the CEO of Precision Wellness, a company that stands at the confluence of health and nutrition.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Neuron?

We hired Neuron while we were an early-stage startup company. Our team needed someone to build out a vision of what our product would look like. At this time, we had no internal resources in UI/UX. We had crude visual concepts, so we needed a partner to refine the design and form something tangible.

SOLUTION

What was the scope of their involvement?

At the time, we had just acquired a company and were blending the two visions into one. We had a fragmented and dated messaging platform, and we needed to revise that. The next step was establishing a new messaging platform for the company. We needed to ensure it had a competitive map and landscape. After that, we developed a buyer persona and the scope of what the product is trying to solve. They helped us showcase the product’s unique position for the investment community through UX design and branding.

What is the team composition?

We worked with Mark (Director of Strategy, Neuron) as our main point of contact. The other partners in the company also worked with us. The people that we interviewed worked on the project with us, which was great.

How did you come to work with Neuron?

They reached out to us. After researching them and looking at other agencies, we ended up choosing them because we liked them the most. They had a very distinct portfolio and a nimble team. Importantly, Neuron was willing to take a chance on a startup.

What is the status of this engagement?

We started working in March 2019 and the project is active. We’re still developing our health and nutrition products.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Users and customers have given extremely favorable reviews of our new branding and design. We’ve received some funding for the project as a result.

How did Neuron perform from a project management standpoint?

They were very specific about the deliverables and scheduling from the beginning. We built out the schedule in reverse, giving specific deadlines we needed. They know their process well; their project management forced us to finalize our requirements for the product.

What did you find most impressive about them?

They’re motivated, creative, and agile. Their team produces high-quality work and doesn’t cut corners. They want to be successful and hold themselves to a high standard of excellence.

Are there any areas they could improve?

It’s hard for me to say. They performed exceptionally well; anything that they could’ve done better mostly came from our end.

Do you have any advice for potential customers?

Make sure you’re ready to have your own house in order. You need to be very clear about what you want.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

iOS App Dev for Language Learning Platform

"We couldn’t have done this without Neuron."

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$50,000 to $199,999
 
Oct. 2018 - May 2019
Project summary: 

Neuron developed and designed an iOS application for Chinese immigrants looking to learn conversational English. The team also created an explainer video and marketing website for the product.

The Reviewer
 
1-10 Employees
 
Mountain View, California
Tianyu Li
Founder & CEO, In the Know
 
Verified
The Review
Feedback summary: 

The app was recently launched in the App Store. Despite cultural differences, the team at Neuron delivered high-quality work. Their accommodating approach supplemented the potential for continued engagement. Expect a professional and helpful team.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I’m the CEO of In the Know, a small company that started about a year ago. We teach Chinese immigrants conversational English.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Neuron?

We hired Neuron to help with the iOS development for our platform.

SOLUTION

What was the scope of their involvement?

After we ran a blog to test our content and seeing that 70% of our followers have iPhones, we decided to create the app with Neuron for iOS first. An Android version should be in future plans. We gave their team an Adobe XD mock-up with a basic interface, but they had to fill in a lot of blanks.

Our app teaches Chinese immigrants conversational English. We have to protect our users, so there could be no pictures, names, or any identifying information. It’s more of a cultural issue, and Neuron understood. They created an environment for this specific reason so that our users feel safer about asking questions and with interactions in general. Their team also helped with brand logo colors and graphics. While we gave them some colors to start in our mock-up, the final colors and compositions, as well as the logo, were all their work.

Matt (Senior UX Designer, Neuron) came up with a lot of the sequence, finding the music and video clips for the short video. I gave him Chinese translations, sentence by sentence, which he then fit into the video.

Additionally, as it is a requirement for the App Store, they created an explainer video and marketing website to prepare for the product launch. It was also an opportunity for us to advertise our product. We gave them information about what we wanted potential users to know about the app, and then they provided suggestions before tackling all the text and graphics.

What is the team composition?

Matt was my main point of contact, but I also worked with Mark (Senior UX/UI Designer, Neuron). Chris (Senior UX Designer, Neuron) was involved in choosing some of the third-party software for our API.

How did you come to work with Neuron?

I was briefly at a meetup, and during the ten minutes I was there, I talked to Matt and added him on LinkedIn. About a month later, I approached him, and the engagement started from there.

How much have you invested in them?

We’ve invested between $70,000–$80,000.

What is the status of this engagement?

We worked with Neuron on this project from October 2018–May 2019.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

We couldn’t have done this without Neuron. Neuron tried to understand where we were coming from culturally and made the app even better than we thought it would be. Matt could’ve fooled me that he doesn’t understand a word of Chinese. We planned on launching the app this past March or April, but unfortunately, we ran into some approval issues by the App Store. Matt helped us tremendously in getting over that hurdle. Overall, their professional team addressed problems in a timely manner.

The app just launched, so there hasn’t been a lot of traffic yet. I received both Chinese and English versions of the explainer video. Potential investors and partners were pleased. The fact that we have a one-minute video that tells the story for us cuts down time tremendously when having to explain our product. It’s been extremely helpful, and everything was on point.

How did Neuron perform from a project management standpoint?

I enjoyed working with Matt and Mark because of their responsiveness when answering emails. They promptly answered any of my questions in any format. We used Skype, email, and Zoom to communicate. During our engagement, I was mostly in Beijing, so there was a time difference. In addition, there are several software platforms not acceptable for use in China. Having to switch between software a lot made things difficult. We met online once a week, and they were always accommodating when we had to change times. Because of the time difference, they had to stay up late for me.

What did you find most impressive about them?

When we saw the end product, we were amazed. The fact that Matt understood what we’re talking about without having learned the language is pretty fantastic.

Are there any areas they could improve?

I don’t have a bad thing to say about Neuron. When I saw Matt in person, I told him that they were too nice. Communication could be more efficient in the sense that we worked together for so long, and they could be more direct with me.

I definitely hope to work with Neuron on our Android version and hope that both of us can be more direct and straightforward. This could improve efficiency within the process.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
    Matt always went above and beyond. Some things went beyond the contract, but adjustments were made and it was fine.
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer
    I’d definitely recommend them to anyone who is trying to create something they believe in.

Branding & UX for Digital Health Firm

"Everything I asked for, Neuron delivered."

Quality: 
5.0
Schedule: 
4.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$200,000 to $999,999
 
Sep. 2017 - July 2018
Project summary: 

Neuron crafted a branding guide for a digital health company that included a brand name, logo design, and other messaging. The team also built the UX for the mobile platform, delivering wireframes and screens.

The Reviewer
 
1-10 Employees
 
Vancouver, Canada
Jason Bennett
CEO & Co-Founder, unna
 
Verified
The Review
Feedback summary: 

Feedback on Neuron’s work has been extremely positive. Their team is skilled in various topics. Their expertise significantly benefitted the success and structure of the product. Customers can expect an organized and communicative team that delivers on promises.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I’m the CEO and founder of a digital health company that acts as a real-time analytics platform, taking data from patients. We focus on patient-generated health data through mobile-connected health biometrics and then the predictive analytics behind that. Our services assist healthcare providers.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Neuron?

We’ve worked with Neuron on various small engagements. For this project, we needed a company that would help us figure out an initial brand guide, which included a brand name and color palette. The branding guide needed to match our target market and services. They also needed to assist with our UX/UI on the mobile side of the platform.

SOLUTION

What was the scope of their involvement?

Along with coming up with our entire brand guide, their team also helped with logo design. For the UX portion of the project, I provided Neuron with feature function descriptions, workflows, and personas. I also relayed what our intent and goals were behind the usability of the app. Their team took all of that information and created wireframes and screens during that process.

What is the team composition?

Ryan (Senior UX Designer & Partner, Neuron) was my primary point of contact. Along with their core team, I also interfaced with Chris (Senior UX Designer, Neuron) and Matt (Senior UX Designer & Partner, Neuron). I worked closely with the founder & director as well.

How did you come to work with Neuron?

They were referred to me.

How much have you invested with them?

We spent about $250,000.

What is the status of this engagement?

We started this project with Neuron in September 2017, and it wrapped up July 2018.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Motorola adopted one of our white-label apps. Feedback regarding the UX has been phenomenal. We plan on working with Neuron again this summer.

How did Neuron perform from a project management standpoint?

Their project management style was excellent. Their team is communicative and organized. The founder was closely involved in the branding process, assisting with messaging, naming, and logo design. Along with weekly video meetings, we communicate using email and phone calls.

What did you find most impressive about them?

Their founders aren’t only knowledgable in graphic design and technical aspects. They have degrees and other experience in topics like architecture. I find that very compelling. The same attention to detail needed in architecture is evident in their work output as designers.

Are there any areas they could improve?

I don’t have anything. Everything I asked for, Neuron delivered.

Do you have any advice for potential customers?

Be involved and candid in the process. Neuron is a great team that knows what they’re doing. Utilize them and stay involved. You’ll get more than what you signed up for.

5.0
Overall Score
  • 4.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

Web & Mobile App Dev for Investment Management Firm

"We were satisfied with the functionality and reliability of their deliverables."

Quality: 
5.0
Schedule: 
4.5
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$50,000 to $199,999
 
Sep. 2016 - Jan. 2018
Project summary: 

Neuron did app development for web and iOS and created a promotional video. App features included video hosting, login and paywall management, and music streaming integration. A new version is in development.

The Reviewer
 
1-10 Employees
 
New York, New York
Anton Pertsel
VP, Altpoint Ventures
 
Verified
The Review
Feedback summary: 

The high-quality solution received positive feedback from stakeholders. The launch did not meet expectations for reasons outside Neuron’s involvement. The team’s sense of accountability ensured functional deliverables in line with the scope. Expect a team that delivers on time and within budget.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I work in venture capital with Altpoint Ventures, which is part of a bigger investment firm, Altpoint Capital. Our firm is also involved in private equity and hedge funds.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Neuron?

We needed a vendor to assist one of our portfolio companies with web development, promo videos, and related work.

SOLUTION

What was the scope of their involvement?

They created a promo video to promote an app for our portfolio company, a modeling agency. After we approved their storyboards, they made the video and invited actors for voiceovers.

They also did full-stack development of a fitness app with responsive web and iOS versions. The app functions as a portal for fitness videos, allowing users to upload their own recordings, which other users can view. We received wireframes on a daily basis in order to make corrections on them, and they gave us monthly builds after that.

They built the web version as a wrapper that could run as an app, while the iOS version was coded in Swift. They created login screens, a paywall, and music layovers, including support for Apple Music and Spotify.

What is the team composition?

Soudy (Co-Founder and Senior Advisor, Neuron) worked as the product manager, and Chris (Senior UX Designer and Strategist, Neuron) later helped him with UI/UX. We worked with another team member for technical development. A couple of our internal team members helped on this project, controlling the code and doing QA.

How did you come to work with Neuron?

Soudy was on the board of a UX news and blog website that I liked. One reason we ended up choosing Neuron was their quick response to our request for a proposal. We met for 60–90 minutes to explain what we wanted, and they had a proposal to us the next day.

How much have you invested with them?

Overall, around $100,000. The video was around $30,000.

What is the status of this engagement?

We started working with them in September 2016 and the engagement concluded in January 2018.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

We presented the project to some stakeholders, who gave us positive feedback. The app did not perform as well as expected, but that was because of our internal strategy. We’re currently looking to sell the app. We were satisfied with the functionality and reliability of their deliverables, and we contracted with them for other projects. They worked on a second version of the fitness website and app, based on ongoing strategy work.

How did Neuron perform from a project management standpoint?

Soudy and Chris were both effective communicators. They gave us fair estimates for budgeting and scheduling and exceeded both projections only slightly. Our internal team posted everything to Jira and we used that to track the project with Neuron.

What did you find most impressive about them?

We were impressed that there were no major errors in the budget or timeline.

Are there any areas they could improve?

No, I can’t think of anything.

Do you have any advice for future clients of theirs?

I think Neuron underestimated the cost of the project, but they wanted to honor the budget they promised. I’d recommend that clients be careful about the budget for that reason: it can break at some point. Clients should plan thoroughly and keep some reserve funding.

5.0
Overall Score
  • 4.5 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
    Neuron offered good value because they took care of the whole project.
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

UI & Redesign for IT Asset Management Platform

“We had a very positive experience. We'd be happy to work with them again.”

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$10,000 to $49,999
 
Oct. 2016 - Dec. 2016
Project summary: 

Helping make UX/UI changes to an existing web application, Neuron developed a new wireframe. They also redesigned a website and made it mobile responsive.

The Reviewer
 
11-50 Employees
 
San Francisco, California
Trent Seed
Co-founder, CTO, Oomnitza
 
Verified
The Review
Feedback summary: 

The website got favorable feedback and the traffic has skyrocketed. Neuron went above and beyond to understand the brand and meet all needs, while their proactive approach and valuable recommendations ensured the project's success.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I'm the co-founder and CTO of Oomnitza, which is an IT asset management platform. We assist companies with managing devices that help their business run: laptops, desktops, servers, and some non-traditional connected devices.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Neuron?

We had our product in the market for a few years and we were looking to take our user interface and UX to the next level. We also wanted to do a complete overhaul of our website and position ourselves a little bit stronger in our industry. We needed a vendor to help us.

SOLUTION

What was the scope of their involvement?

We had a number of meetings where we discussed our brand guidelines and the message we were trying to convey to our audience. After making sure they fully understand our needs, Neuron helped us redesign our website and our web application. Our website had only three pages, so they added more sections and structure. They also made the website mobile responsive.

We knew we needed to address some UI/UX issues with our web application, but Neuron took that to the next level and proposed a new wireframe that would make things more modern and responsive. They also provided valuable recommendations on how we could improve our website and our application. After that, our in-house team implemented those changes.

What is the team composition?

We mostly worked with a project manager and a designer.

How did you come to work with Neuron?

Our CEO found them.

How much have you invested with them?

We spent between $25,000–$50,000.

What is the status of this engagement?

We worked with them between October–December 2016.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Our new website is live and we saw a substantial increase in traffic. The general feedback has been very positive and the engagement on the mobile front is on the rise.

How did Neuron perform from a project management standpoint?

They met all of our expectations and even sent us a 400-page document that contained everything we had discussed and the changes they had proposed. We mostly used email to communicate.

What did you find most impressive about them?

We had a very positive experience. We'd be happy to work with them again.

Are there any areas they could improve?

I can't think of anything.

Do you have any advice for potential customers?

Make sure they have the resources and the time to go through the whole process with you. They understood our brand and our messaging very well, which made the process very effective.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
    They did an excellent job.
  • 5.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
    They had a very good process and gave us everything we needed.
  • 5.0 NPS
    Willing to refer
Verification

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Verification Level
Gold
VERIFIED
Business Entity
Business Entity Name
Neuron, LP
Status
Active
Jurisdiction of Formation
Delaware
ID
6020228
Date of Formation
Apr 19, 2016
Last Updated
Apr 18, 2019
Payment & Legal Filings
International Credit Risk Assessment

Per our methodology, the International Credit Risk Assessment rating is determined by our analysis of a credit report and third-party data.

Moderate Risk
Bankruptcy
No
Tax Lien Filings
0
Judgement Filings
0
Collections Count
0
Last Updated
Jun 19, 2019
Client Reviews
VERIFIED CLIENT REVIEWS
17
OVERALL REVIEW RATING
5.0
Source
Clutch
LAST UPDATED
February 4, 2020