Gapsy Studio

Please describe your company and your position there.

Strapi is the leading open-source headless CMS. It's 100% Javascript, fully customizable, and developer-first. It enables content-rich experiences to be created, managed, and exposed to any digital device. As a Product Marketing Manager, I am responsible for communicating the value of our product to all target audiences by using the most efficient messaging, content formats, and communication channels.

For what projects/services did your company hire Gapsy Studio, and what were your goals?

Our team is planning to release two major updates soon, and we needed to create video teasers for these features. We had a tight deadline since we needed to announce these features at our annual global user conference. The goal of the videos is to invite people to join the waiting list and get users excited about the upcoming updates.

How did you select this vendor and what were the deciding factors?

We checked the portfolio of different teams on websites like Dribbble and Behance, and the Gapsy team's work immediately caught our eye. The Studio responded to our request very quickly, we discussed all the details over a call, there was a good connection as we understood each other well. The team could start to work quickly and meet deadlines, which was a critical factor for us.

Describe the video(s) and the process in detail, including the project steps and all stages of production.

First, I sent a project request with a brief and a storyboard. Then we discussed the details during a call with the team to make sure we were on the same page. Once we agreed on the scope, cost, and deadlines, the team provided several audio options for the videos to let me choose one. They gradually shared their progress with me so that they could make adjustments based on my feedback.

Who did you work with and what was the feedback process like?

I communicated with one project manager, who then transferred all the information to the design team. It was possible to talk to the designers directly, but there was no need in my case. I had one point of contact, which was very convenient, we didn't have any misunderstandings, and I always knew whom to reach out to.

Can you share any outcomes from the project that demonstrate progress or success?

We showed the videos to our audience during the conference keynote, and everyone was extremely excited about the upcoming features. The videos performed 8 times better than average content on our Youtube.

Describe their project management style, including communication tools and timeliness.

We communicated mainly by email & calls. The team constantly provided updates on their progress and showed results. We worked on the videos iteratively, which allowed us to make adjustments on the go and save time. The team is very responsive and open to different communication formats.

What did you find most impressive or unique about this company?

They understood what result I wanted to see very well. The results they provided corresponded very well to what I had in mind but struggled to express in a brief. Also, I'm impressed by how responsible and resistant the team is. We agreed to start the work on the project on February 22nd. The team is based in Ukraine, and they witnessed the war that began on February 24th. Even in these conditions, they continued to work and delivered everything in time. I'm feeling a lot of gratitude and respect for their work.

Are there any areas for improvement or something they could have done differently?

I'm very satisfied with the work provided by Gapsy Studio: the result met my expectations, everything was delivered in time, the communication was smooth. Perhaps, in the future, they can try to challenge customers' ideas more - as they have the expertise and experience to do that.

Please describe your company and your position there.

I’m the founder and CEO of an online learning platform. With our online learning platform, students can prepare for admission to the world’s top universities.

For what projects/services did your company hire Gapsy Studio?

We needed to create an updated design for our website that would be modern, intuitive and attractive for users. We also needed support with marketing, e.g. landing pages and banners, Gapsy did a great job!

How did you select this vendor?

We found Gapsy through Upwork, we liked their work and the level of professionalism, so we decided to turn to them for services.

Describe the project in detail and walk through the stages of the project.

We needed a design for our site, so that students would intuitively understand the subject matter and to enable engaging lessons. We discussed our project in detail with Gapsy and determined our goals for this project.

After agreeing the details, they conducted UX research, including competitor analysis, user personas, jobs to be done and user flows. After providing detailed information from the research, they began the stage of UX design, prototyping, and mockups.

During this stage, the designers and I conducted brainstorms to understand how it would be most convenient for a potential client to use the platform. After the UX stage was approved, the designers moved on to the UI, and after it was approved, they handed over all the source files to us.

How many resources from the vendor's team worked with you, and what were their positions?

The team consisted of 2 project managers and 2 designers.

Can you share any outcomes from the project that demonstrate progress or success?

The design, flow, and thinking behind their screens was particularly impressive.

How effective was the workflow between your team and theirs?

We set up clear communication channels. They met all the deadlines.

What did you find most impressive or unique about this company?

Their proactivity was great, and they did things that weren't originally in the scope. Furthermore, the quality of work exceeded our expectations.

Are there any areas for improvement or something they could have done differently?

No. Our experience with their team was great!

Please describe your company and your position there.

I am the CEO of mylagro, connecting the food chain from farm to fork with an online marketplace. Farmers create a profile of their farms and sell their products directly to consumers and restaurants.

For what projects/services did your company hire Gapsy Studio?

Design of our main app and website. Gapsy Studio provided UI / UX design services from scratch for our farm to fork food marketplace

How did you select this vendor?

I found the design studio on Upwork. The decisive factor for me was the reasonable price, the impressive portfolio and the structured approach from our first interview call. This created the trust I needed to ensure a high-quality functional design that can catch the user's eye.

Describe the project in detail and walk through the stages of the project.

We wanted to create a farm to fork food marketplace, where customers could choose the right products from local farms, learn more about the farms and how they grow their products, and order home delivery of these products. We held frequent meetings where I explained to the team my vision, objectives and design ideas.

The team carefully took notes and went back to do some research and preliminary ideation. We started with UX research, identified the target audience, understood their needs, goals, and mental models. Then we decided on the user experience. The designers described the approximate interaction of users with the interface and threw off the visualization as it would be.

For me personally, the main value added was that I could clearly look and validate each step of my future product. For the interface, the team defined a style guide with the best colors, fonts and iconography combinations that conveyed the objectives of my product to the target audience.

They carefully implemented the clickable and straightforward design prototype. They showed me the layout of the elements on the page which made the software development task clear and straightforward, we didn’t even need a requirements document.

How many resources from the vendor's team worked with you, and what were their positions?

The team consisted of a project manager and two designers.

Can you share any outcomes from the project that demonstrate progress or success?

They managed to create a high-quality design that many of our clients and investors have appreciated. They were able to create a visually beautiful design and make a product with great usability. From Dec 2021 can be seen on our website mylagro.com

How effective was the workflow between your team and theirs?

The working process was smooth and well-communicated. Most tasks were completed on time and according to plan.

What did you find most impressive or unique about this company?

The studio staff grasped all our wishes, adjusted to improve efficiency, and not only offered several creative ideas for the website design, but challenged our ideas when they thought a better solution was possible. Special thanks to the designers who created excellent and original layouts! I was pleased with the site's design and adaptive version, and we didn't make changes during the development phase.

Are there any areas for improvement or something they could have done differently?

Our project exceeded our expectations. Therefore, I was glad to cooperate and can recommend this studio with confidence. I think they shouldn’t be afraid of challenging the customer, as whenever they did so, they actually came up with great product improvements.

Please describe your company and your position there.

I am the founder of Mind Cleanse on iOS, the founder of Memequeen on Instagram and the founder of Text Penguin on the Shopify Marketplace.

For what projects/services did your company hire Gapsy Studio?

I have worked with Ilya and Gapsy for a few years now. We have worked on many different projects including multiple iOS apps, online stores, logos, drinking games, etc.

How did you select this vendor and what were the deciding factors?

I found them looking at designs on Dribbble.

Describe the project in detail and walk through the stages of the project.

For this particular product, our app needed a face lift and new design to help put us in a new direction. We explained to Ilya and his team about the new direction we wanted to go in and they were able to create designs accordingly.

How many resources from the vendor's team worked with you, and what were their positions?

We worked with Ilya and he put two designers on the job.

Can you share any outcomes from the project that demonstrate progress or success?

They were successfully able to make the designs we wanted and help us with our vision moving forward.

How effective was the workflow between your team and theirs?

Extremely effective. They were able to communicate with our developers on certain screens and specifics.

What did you find most impressive or unique about this company?

They are very creative and they work very quickly. I normally do not need to provide them a lot of information and they’re able to come up with multiple options that fit my needs. They are also extremely responsive and get work done very quickly.

Are there any areas for improvement or something they could have done differently?

No. I look forward to continue working with them in the future!

Please describe your company and position.

I am the Managing Director of Superlee

Describe what your company does in a single sentence.

we design and develop automotive lighting products

What specific goals or objectives did you hire Gapsy Studio to accomplish?

• website design
• poster design

How did you find Gapsy Studio?

Online Search

Why did you select Gapsy Studio over others?

• High ratings
• Pricing first our budget
• Good value for cost

Describe the scope of work in detail. Please include a summary of key deliverables.

website design and poster designs for tradeshow

What were the measurable outcomes from the project that demonstrate progress or success?

• website design
• poster designs

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Gapsy Studio is very responsive and always provides updates timely.

What was your primary form of communication with Gapsy Studio?

Email or Messaging App

What did you find most impressive or unique about this company?

great design and timely response

Are there any areas for improvement or something Gapsy Studio could have done differently?

perfect

Please describe your company and your position there.

I am the CEO of Pickles. The idea of our application is that you can plan your whole day, month, week in just one application. You can invite one of your friends for coffee, you send him an invitation, he confirms it, and a general event and a chat for this event are created in your calendars. That is, it is not necessary, for example, to use 2 different Whatsapp + Google Calendar applications. It will also be possible to view popular events in your city or in others, too, and add it to your calendar.

For what projects/services did your company hire Gapsy Studio?

We understood that our platform lacked visual components and an understanding of how to place all the functionality in the app. It was user-friendly, so we turned to Gapsy for design, after looking at several of their work, we realized that their designers were exactly right for us and could turn our ideas into reality, and we started working.

How did you select this vendor?

We found them on Behance. We were impressed with the quality of the studio's work and the functionality of the design, which was a decisive factor for us when choosing a studio

Describe the project in detail and walk through the stages of the project.

Based on the work stages, Gapsy and I discussed in detail our project, the main competitors, the sites we liked and the goals we wanted to achieve with the help of the application. After the discussion stage, they proceeded to the UX research stage, where they analyzed competitors, created a detailed description of User Persona, Jobs to be done, User Flow.

Next, the designers proceeded to the UX design stage. This stage was discussed with us, we conducted brainstorms to understand how it would be more convenient for our potential client to use the platform. Further, after the approval of the UX design, we moved on to the UI stage, where the designers made a clickable prototype for our application.

After agreeing with us all the stages of design, the studio also made us the design of a banner for the App Store and a landing page that told what the idea of ​​the application was and what value it brings.

How many resources from the vendor's team worked with you, and what were their positions?

The team consisted of a project manager and one designer.

Can you share any outcomes from the project that demonstrate progress or success?

We haven't gone live yet but we did present the designs and mock-ups at user group meetings. The users were definitely impressed with the direction and the new look and fee

How effective was the workflow between your team and theirs?

Project management was great. They always kept in touch with us and tried to understand what we wanted. They were always available

What did you find most impressive or unique about this company?

Their understanding of interfaces was great, and their work with color palettes and user preferences was impressive. The app had a lot of complicated features, but they somehow made it work in an accessible way. It took a lot of time, but they were professional. Both the UI and UX are very high-quality. We were struck by the fact that Gapsy looked at more familiar actions for people in the application and, based on this, made the user-oriented design in the first place.

Are there any areas for improvement or something they could have done differently?

No, I don’t think so. They gave us a lot of ideas and tried to be helpful.

Please describe your company and your position there.

I am the project manager for our business. We develop our own online affiliate and performance marketing websitess.

For what projects/services did your company hire Gapsy Studio?

We hired Gapsy Studio to assist us with completely fresh webpage design (from scratch) and various design amendments to pre-existing websites.

How did you select this vendor and what were the deciding factors?

Found Gapsy via word of mouth personal connection and they came highly recommended. The deciding factor was attentiveness, speed of turnaround, and communication.

Describe the project in detail and walk through the stages of the project.

We have worked on an array of projects with Gapsy Studio. The project would begin either with a specification being sent to Gapsy Studio or by talking via DM for smaller amendments.

How many resources from the vendor's team worked with you, and what were their positions?

We have worked with around 5 different designers at GapsyStudio and their CEO.

Can you share any outcomes from the project that demonstrate progress or success?

Unfortunately, do not wish to share our websites for business reasons, but they can probably be gleaned from LinkedIn profile.

How effective was the workflow between your team and theirs?

Their workflow was extremely effective and communication was always great.

What did you find most impressive or unique about this company?

Communication Speed of Work Professionalism

Are there any areas for improvement or something they could have done differently?

Nothing. They work in a way that I find easy to manage and fit in well with our own development standards for example delivering design files in Sketch.