QAlified

BACKGROUND

Please describe your company and your position there.

GeneXus Consulting is a software development company with headquarters in Uruguay. Our company has about 150 employees and we serve corporate clients worldwide.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire QAlified?

We have more than 100 digital transformation projects every year, most of them mission critical systems for enterprises. QAlified is our QA and Software Testing arm. They are involved in every project with different team members to achieve high quality solutions from different perspectives: functional, performance, usability, accessibility, etc.

What were your goals for this project?

As mentioned before, there are many different projects in different verticals: Financial, Health, Government, IT, between others.

Every project has specific challenges for the QA team provided by QAlified.

SOLUTION

How did you select QAlified?

Based on the higher standards of quality we needed. They provide us specialized resources for every type of testing, that is something that many other providers do not offer.

Years ago we used to work with others software testing companies, but now we are working only with QAlified.

Describe the project in detail.What was the team composition?

We use different methodologies for custom development, most of them based on agile. QAlified team members work very close to us, they are part of our team in every project.

When we need extra hands, more people from QAlified came to help in a specific activity.

Most of the projects are web and mobile solutions, all of them with interoperability with third party services. QAlified team usually automates different tests for us.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

Since we started with QAlified, they probably identified more than 40,000 different bugs. We have a long story working together and I can say that they provide us a lot of useful information related to the quality of the software we developed. Our customers receive high quality solutions that makes the life of their users easier.

How effective was the workflow between your team and theirs?

The workflow is very smooth, since we integrate QAlified team members in our process. Communication and collaboration is very good.

What did you find most impressive about this company?

They have a lot of experience, much more than any other. They are always looking for new solutions and innovative approaches. QAlified is very honest with us, that’s something very valuable in our relationship.

Are there any areas for improvement?

There are always areas for improvement. We have meetings with them during the year to achieve different improvements in the process. Right now I do not identify something specific.

BACKGROUND

Introduce your business and what you do there.

I’m the social quality manager for an ERP solutions company.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with QAlified?

We needed help with performance testing.

SOLUTION

What was the scope of their involvement?

They did performance testing on the functionalities of the ERP solutions. The biggest project was the final version. We have little projects or special features and maintenance that they help with still.

How did you come to work with QAlified?

They’re very known in Uruguay. They’re very professional and really wanted to understand the service we needed. They’re flexible

What is the status of this engagement?

We started working together in June 2018 and the work is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

They helped us to define the automation tests for the main functionalities of our ERP.

How did QAlified perform from a project management standpoint?

They help us to meet our deadlines. They react to our needs to meet our objectives. We have meetings in-person and use email.

What did you find most impressive about them?

They have a lot of knowledge. They helped our company to improve. They’re very professional. They have very specialized consultants.

Are there any areas they could improve?

No, there’s nothing I’d have them improve. They do their job well.

Do you have any advice for potential customers?

You need coaching from someone who understands the problems with automation. It’s not easy work. To be successful, you need someone that knows about automation.

BACKGROUND

Please describe your company and your position there.

I,m the CTO of a computer software company. We have offices in Uruguay but we have customers in many countries like Argentina, Brasil, Chile Paraguay, México, Guatemala, USA. We have companies that distribute our products in other countries (Toolnology Argentina, CEOS IT Brasil).

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire QAlified, and what were your goals?

Before QAlified, we spend a lot of project time testing, and the quality of the product was not as good as we expected. By hiring QAlified, we were able to automatize the testing, change our mind about unit testing, and develop our product to it can be tested.

QAlified coached as in this, and teach us techniques of testing. Also, they made a lot of testing of our product, improving the quality and helped us to deliver more versions of the product in less time.

SOLUTION

How did you select QAlified and what were the deciding factors?

It wasn´t an easy decision. However It was a recommendation of a friend of another company who worked in a project with them. The references were very good, we had an enterview and after a long discussion with the board we decided to hire them. It was an excelente decision.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

We automatize GeneXus code generation. GeneXus is a low code platform, and in our daily work, we create GeneXus extensions. The aim of the extensions is to improve GeneXus UX, by generating GeneXus code and UI objects. For every deliverable, we study which are the main features, we estimate time, and we start implementing them and testing. The technologies used are: - SQL Server - Javascript - Css - C# - GeneXus.

How many people from the vendor's team worked with you, and what were their positions?

In the beginning when we need to define how to work there were three people, but after a month we continue working with two of the team.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

This year we were able to release 6 versions, and it was an achievement, without QAlified this would have been impossible. We were able to make key changes to the product, impossible to do without good testing.

Describe their project management style, including communication tools and timelines.

We use Trello to describe the most important features of our products and prioritize them using Scrum principles. After that, we add the issues in Mantis and we use SVN for version control. We also use Jenkins for continuous integration. We are expected to deliver a version every three months.

What did you find most impressive or unique about this company?

The knowledge of the staff who worked with us. The time they spend teaching us, and the magic they have done using a lot of different tools, to improve the testing of the product. For every problem we have, they have a better tool to solve it. They were very good at it. We get very surprised by the results.

Are there any areas for improvement or something they could have done differently?

Yes, maybe if I had known about this company some years earlier, I would have had fewer headaches when developing software.

BACKGROUND

Please describe your company and position.

I am a Sales Consultant at K2BHealth

Describe what your company does in a single sentence.

We are a technology partner specialized in digital transformation projects in healthcare, with a flexible and adaptable approach to the particular requirements of each organization.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire QAlified to accomplish?

• Ensure the system meets the defined functional requirements, such as real-time tracking and status updates.
• Verify the robustness and reliability of the platform through structured functional testing techniques.
• Validate the correct functioning of critical workflows across both the web and mobile applications.

SOLUTION

How did you find QAlified?

Referral

Why did you select QAlified over others?

• High ratings
• Pricing fit our budget
• Good value for cost
• Company values aligned

How many teammates from QAlified were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

We hired QAlified to perform a complete QA process for Caremove, our health management solution. The project included functional, integration, compatibility, usability, security, and performance testing for both the web and mobile applications.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The project was launched with no critical issues in production. Integration between web and mobile apps worked seamlessly, and the system was successfully adopted by healthcare centers with minimal support.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Everything was on time, and QAlified was consistently available.

What was your primary form of communication with QAlified?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Performance and usability feedback from end users was highly positive.

Are there any areas for improvement or something QAlified could have done differently?

No.

BACKGROUND

Please describe your company and position.

I am the Director & Founding Partner of a financial planning company.

Describe what your company does in a single sentence.

Our company is a British-owned financial planning and wealth management company committed to offering financial guidance to expats in Asia and other international regions. We focus on assisting expats in managing and growing their wealth and protecting their assets through appropriate financial planning solutions.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire QAlified to accomplish?

• We hired QAlified to conduct comprehensive application testing for our financial planning and wealth management software. Our primary objective was to ensure the application's stability, security, and performance met the highest standards, given the sensitive nature of our clients' financial information.

SOLUTION

How did you find QAlified?

• Referral
• Clutch Site

Why did you select QAlified over others?

• Good value for cost
• Referred to me
• Company values aligned

How many teammates from QAlified were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

QAlified's scope of work included functional testing, performance testing, security testing, and compatibility testing. They also conducted exploratory testing to identify any potential issues that might have been missed through other testing methods. Their team worked closely with us to understand our application's complexities and develop a customized testing plan.
One of the key deliverables was a comprehensive test report, which outlined the testing approach, test cases, and expected results. QAlified's team also provided regular testing updates, including detailed reports on defects found and resolved. They utilized a range of testing tools and methodologies to ensure our application's quality and reliability.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The measurable outcomes from the project were impressive. QAlified's testing efforts identified several critical defects that could have compromised our application's security and performance. We were able to resolve these issues promptly, ensuring our application's stability and reliability. We also saw significant improvements in our application's overall performance and responsiveness.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Throughout the project, QAlified demonstrated exceptional project management skills. They delivered all testing milestones on time, responded promptly to our needs, and provided actionable recommendations for defect resolution. Their team was knowledgeable, responsive, and passionate about delivering high-quality results.

What was your primary form of communication with QAlified?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

their meticulous approach to testing and attention to detail. Their team was able to identify issues that our internal testing team had missed, and their recommendations for defect resolution were invaluable.

Are there any areas for improvement or something QAlified could have done differently?

One area for improvement could be providing more detailed insights into their testing methodology and approach.

BACKGROUND

Please describe your company and position.

I am the Director Product Management of Airside, an Entrust Company

Describe what your company does in a single sentence.

Providing ditital identites to users and offer services for enterprises.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire QAlified to accomplish?

• US based testers
• experience in mobile application testing

SOLUTION

How did you find QAlified?

Online Search

Why did you select QAlified over others?

• Pricing fit our budget
• Good value for cost
• Company values aligned

How many teammates from QAlified were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

• Testing iOS and Android mobile application
• regression / non-regression testing, specifically testing with US government issued documents
• testing UI/UX

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• Quantity and more important quality of feedback received, be it suggestions for improvemts on the UX side, clear instructions on how to reproduce found issues or UI comparisons between iOS/Android and target design

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Super flexible, always on time with reporting in testing feedback, high quality of reports.

What was your primary form of communication with QAlified?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

We appreciate their flexibility and turnaround time.

Are there any areas for improvement or something QAlified could have done differently?

nothing I can think of

BACKGROUND

Please describe your company and position.

I am the Founder Director of Snaps Technology

Describe what your company does in a single sentence.

Snaps Technologies Limited is an emerging software technology service company.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire QAlified to accomplish?
Establish a set of automated tests to guarantee the reliability of the system.

SOLUTION

How did you find QAlified?

Online Search

Why did you select QAlified over others?

• High ratings
• Pricing fit our budget
• Great culture fit
• Good value for cost

How many teammates from QAlified were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

the creation and upkeep of automated tests that safeguard our software and guarantee system reliability when we deploy updates.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Communication, bug reports, test creation progress reports, and test stability

Describe their project management. Did they deliver items on time? How did they respond to your needs?

It has been a pleasure working with Qalified. They've been very communicative, given precise deadlines, and produced reliable testing that guarantee system stability.

What was your primary form of communication with QAlified?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

We appreciate how open and honest they've been. Whatever the problem or difficulty, we are aware of it and have the skills to identify, analyze, and swiftly fix it.

Are there any areas for improvement or something QAlified could have done differently?

Not that I can think of at the moment.

BACKGROUND

Please describe your company and position.

I am the Managing Director of Widney Manufacturing Ltd

Describe what your company does in a single sentence.

I'm the Managing Director at Widney Manufacturing Limited, a global market leader in the design and manufacture of Vehicle windows, Vehicle sun blinds, Telescopic slides.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire QAlified to accomplish?

• QAlified was instrumental in helping us identify areas of improvement and refine our products' user experience.

SOLUTION

How did you find QAlified?

Referral

Why did you select QAlified over others?

• Pricing fit our budget
• Referred to me

How many teammates from QAlified were assigned to this project?

4

Describe the scope of work in detail. Please include a summary of key deliverables.

The team evaluated the ease of use, durability, and overall satisfaction of our construction products across various user profiles.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The project yielded remarkable outcomes that demonstrated significant progress. User satisfaction scores increased by 20%, indicating a tangible improvement in the usability of our products.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

The team's commitment to keeping the project on track greatly eased the collaboration process.

What was your primary form of communication with QAlified?

• In-Person Meeting
• Virtual Meeting

What did you find most impressive or unique about this company?

Their team exhibited an unparalleled dedication to understanding our industry, which translated into valuable insights that went beyond generic usability recommendations.

Are there any areas for improvement or something QAlified could have done differently?

I don't have anything missing from the delivery project yet.

BACKGROUND

Please describe your company and position.

I am the Operations Manager of Foxtrot

Describe what your company does in a single sentence.

I'm the operation at Foxtrot, A aviation and business management

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire QAlified to accomplish?

• Enhancing the quality and reliability of our aviation application.

SOLUTION

How did you find QAlified?

• Online Search
• Clutch Site

Why did you select QAlified over others?

• Pricing fit our budget
• Great culture fit
• Good value for cost

How many teammates from QAlified were assigned to this project?

4

Describe the scope of work in detail. Please include a summary of key deliverables.

They did thorough testing of our aviation application. They conducted functional, performance, security, and compatibility testing across multiple devices and platforms.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The performance testing revealed bottlenecks that were promptly addressed, leading to improved application speed and responsiveness.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

They were highly responsive to our needs, promptly addressing any concerns or inquiries we had throughout the project.

What was your primary form of communication with QAlified?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

They demonstrated a deep understanding of our application's intricacies, which allowed them to identify even the most subtle issues that could impact user experienc

Are there any areas for improvement or something QAlified could have done differently?

NO

BACKGROUND

Please describe your company and your position there.

SQAadvisory is a company founded by Software Test Engineers. Our mission is to improve software quality. We partner with QA managers, product owners, software engineers and developers to elevate the status of QA in the companies we work with. We provide solutions focused on: Performance Testing, Usability Testing, QA Testing, UI-UX,-IxD, and Training Courses.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire QAlified, and what were your goals?

Since 2020 we have been working with QAlified in the area of ​​QA and Testing training. The goal of this alliance is focused on training courses.

SOLUTION

How did you select this vendor and what were the deciding factors?

QAlified is characterized by the quality of its services, the excellent staff, and the care of its customers.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

Training Course in the area of Software QA and Testing.

How many people from the vendor's team worked with you, and what were their positions?

We worked with: Chief Executive Officer, QA Manager, Sales, Instructors. Software Tester.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

The training courses have been excellent, the third parties have benefited and have been satisfied.

Describe their project management style, including communication tools and timeliness.

We usually meet every week, where we discuss the progress of the projects.

What did you find most impressive or unique about this company?

The level of responsibility and commitment is impressive.

Are there any areas for improvement or something they could have done differently?

We are very satisfied in all areas.They have done a great job.