Redefining Digital Experiences with Human-Centric Design
At ProCreator, we're not just a UI/UX design agency but architects of digital transformation. Our global team of 60+ professional creators is dedicated to crafting captivating design solutions that drive business growth and user engagement.
Our Expertise
Industry-Wide Impact: With a track record of success across 20+ prime industries, we've partnered with 100+ prestigious clients to deliver designs that make a lasting impression.
Cutting-Edge Approach: We leverage the latest technologies and comprehensive analytics to make intuitive, data-backed decisions that resonate with users.
Seamless Integration: Our agile team swiftly adapts to your business needs, ensuring a smooth and efficient design process.
Why Choose ProCreator?
Measurable Results: Our designs consistently drive user engagement and accelerate business growth, delivering tangible ROI for our clients.
Long-Term Partnership: We're not just service providers; we're committed to your long-term success, offering ongoing support and evolving our solutions as your business grows.
India's Best Design Award (for ProApp - Learn Design)
Product of the Day: Product Hunt (for ProApp - Learn Design)
Kyoorious Creative Award
Top B2B Company by Clutch
Google Best App Award (for Programming Hub App Design)
Google Editor's Choice Award (for Programming Hub App Design)
Top India Company by Clutch
Ready to revolutionize your digital presence? Let's build your business together.
$10,000+
$25 - $49 / hr
50 - 249
Navi Mumbai, India
Founded 2016
2 Languages that we service
English
Hindi
1 Timezone that we service
IST
India Standard Time (IST)
1 Locations
Navi Mumbai , India
Total Reviews
37
Average Referral Rating
4.9
/5
Most Common Project Size
$10,000 to $49,000
$XX,XXX – $XXX,XXX
Focus
No data have been added yet...
ProCreator Design Review Insights
Overall Review Rating
4.7
Quality
4.6
Schedule
4.7
Cost
4.6
Willing to Refer
4.9
Top Mentions
Review Highlights
High Client Satisfaction and Recommendations
Many clients report high satisfaction with ProCreator's services and are willing to recommend them to others. Their ability to deliver quality results consistently is a key factor in client loyalty.
Room for Improved Technical Skills
While ProCreator excels in design, some clients noted that their development skills could be enhanced, particularly for more complex technical projects. This is an area for potential growth.
Impressive Design Processes
Clients highlight ProCreator's ability to create effective design systems and workflows, such as scalable design systems and streamlined user journeys. Their designs often reflect a deep understanding of client brands and objectives.
Responsive and Proactive Team
ProCreator is noted for its responsiveness and proactivity, with team members often going beyond initial requirements to ensure client satisfaction. They are praised for being easy to work with and accommodating to client needs.
Positive Impact on Business Outcomes
ProCreator's design work has led to improved user experiences, increased user engagement, and positive business outcomes, such as higher conversion rates and user retention for various clients.
Strong UI/UX Design Expertise
ProCreator consistently delivers high-quality UI/UX designs that meet client expectations. Their work has received positive feedback for its aesthetics and user-friendliness across various industries, including fintech, logistics, and education.
"They brought something new and different to the table and were willing to work hard and commit themselves to our success."
May 7, 2024
Founder & CTO, Groov Technology Ltd
Rakesh Jena
Financial services
1-10 Employees
Online Review
Verified
ProCreator provided UI/UX design support to a fintech firm. The team created sales collateral, designed an embedded product lifecycle framework, built a white-labeled CMS asset library, and developed mock-ups.
ProCreator's efforts helped the client convert at least 1-2 enterprise financial customers into design customers. The team also delivered a design system on Figma, providing the client with the flexibility to change the standard product demo's branding narrative without relying on a designer.
The client submitted this review online.
BACKGROUND
Please describe your company and position.
I am the Founder & CTO of Groov Technology Ltd
Describe what your company does in a single sentence.
Builds financial infrastucture for embedding financial products onto B2B platforms for use by SMEs businesses.
OPPORTUNITY / CHALLENGE
What specific goals or objectives did you hire ProCreator to accomplish?
Create the embedded design blueprint for Groov
SOLUTION
How did you find ProCreator?
Referral
Why did you select ProCreator over others?
High ratings
Pricing fit our budget
Great culture fit
Good value for cost
Company values aligned
How many teammates from ProCreator were assigned to this project?
1 Employee
Describe the scope of work in detail. Please include a summary of key deliverables.
Procreator was signed up to amplify Groov's GTM and Customer Acquisition Sales strategy as follows:
Create Sales collaterals that surfaces the power of the product via an interactive click through model, showcases the white-labelled vision of Groov and brings to reality the low-code/no-code design product thinking
Design the embedded product lifecycle framework that applies seamlessly across web and mobile ecosystem frameworks
Curate an extensive white-labelled CMS asset library that acts as a central repository for Groov's product design/implementation, sales collaterals, brand assets.
Mock-ups of embedded CX flows for 2 GTM financial clients of Groov
RESULTS & FEEDBACK
What were the measurable outcomes from the project that demonstrate progress or success?
Conversion of atleast 1-2 Enterprise financial customers of Groov as design customers
Development acceptance of the Groov Connect refresh design
A design system on Figma that allows Groov's founders/CCO to flexibly change the branding narrative on a standard product demo without reliance on ProCreator/a designer i.e an on demand turnaround white-labelling a standard demo to a customers brand for a last minute demo
Describe their project management. Did they deliver items on time? How did they respond to your needs?
Partnering with the right design agency is a bit like dating; ProCreator were the perfect date as they shared our vision, Tthey brought something new and different to the table and were willing to work hard and commit themselves to our success.
Very proactive
100% hands on, creative and tech savvy - which perfectly fit our bill as a startup ourselves
They were very much an essential part of our full time team
What was your primary form of communication with ProCreator?
Virtual Meeting
Email or Messaging App
What did you find most impressive or unique about this company?
Their ability to understand our needs in the very 1st week of engagement for a product that we had purely as a vision was very impressive, what they did beautifully was to bring that to life via a product design prototype that was a WOW factor not only to the founding team of Groov but that bought in delight to our customers and financial partners. I will have to commend to their perserverance to work diligently in a chaotic start up environment with 2 busy founders and still managing to deliver to specs.
Are there any areas for improvement or something ProCreator could have done differently?
NA
RATINGS
5.0
Quality
5.0
Service & Deliverables
Schedule
5.0
On time / deadlines
Cost
5.0
Value / within estimates
Willing to Refer
5.0
NPS
Web Dev & Design for Investment Management Company
Web DesignWeb Development
Confidential
Jan. - May 2024
5.0
Quality
4.5
Schedule
5.0
Cost
4.5
Willing to Refer
5.0
"We had a great experience with ProCreator and wish them the very best in the future!"
May 7, 2024
VP of Marketing & ESG, Zephyr Management
Din Ralte
Financial services
New York City, New York
11-50 Employees
Online Review
Verified
ProCreator revamped and redesigned a website for an investment management company. They created a detailed information architecture and consolidated all the client's websites under a single main umbrella site.
ProCreator launched and upgraded the client's new website — they crafted a design aligned with the client's goals and values. The team also ensured a well-organized workflow and promptly addressed the client's concerns. ProCreator's professionalism, friendliness, and flexibility were commendable.
The client submitted this review online.
BACKGROUND
Please describe your company and position.
I am the VP, Marketing & ESG of Zephyr Management
Describe what your company does in a single sentence.
Global Investment Manager
OPPORTUNITY / CHALLENGE
What specific goals or objectives did you hire ProCreator to accomplish?
Website Revamp and Redesign
SOLUTION
How did you find ProCreator?
Online Search
Why did you select ProCreator over others?
Good value for cost
Company values aligned
Company's sample work/portfolio
How many teammates from ProCreator were assigned to this project?
2-5 Employees
Describe the scope of work in detail. Please include a summary of key deliverables.
The main objective of the engagement was to revamp the websites of Zephyr Management for a more world class look. Key deliverables -
Create a cohesive design for all of Zephyr Management websites and bring all websites under a main umbrella website
Develop a comprehensive information architecture
Agreement on new and dynamic design for company website
Development of site
RESULTS & FEEDBACK
What were the measurable outcomes from the project that demonstrate progress or success?
With Procreator, we were able to launch a new and upgraded website after consolidating all of our company's websites under one main umbrella.
The team was able to come up with a design that aligned with our brand goals and values. Procreator team was professional, quick to revert and flexible with our needs. They have a very organized way of working and were able to address all our comments in a timely manner.
Describe their project management. Did they deliver items on time? How did they respond to your needs?
The Procreator team is very professional and quick to revert to any queries. Their project management process is streamlined. The team was also flexible with our needs and requirements and always did their best to accomodate any requests from our end. All comments and revisions were addressed speedily and deliverables were delivered on time.
What was your primary form of communication with ProCreator?
Virtual Meeting
Email or Messaging App
What did you find most impressive or unique about this company?
The Procreator team was very organized and speedy in the way that they managed the project. They delivered on their actionables in a timely manner. The team is flexible and were able to handle any delays from our end well and course correct with us where needed.
Are there any areas for improvement or something ProCreator could have done differently?
We had a great experience with ProCreator and wish them the very best in the future! The team is friendly and easy to get along with. The quality of work/output is great and overall, the whole project is managed well. We are very happy with the results.
RATINGS
5.0
Quality
4.5
Service & Deliverables
Schedule
5.0
On time / deadlines
Cost
4.5
Value / within estimates
Willing to Refer
5.0
NPS
Mobile App Dev for Community Support Tech Startup
Mobile App Development
Confidential
Mar. - May 2024
5.0
Quality
4.0
Schedule
4.0
Cost
5.0
Willing to Refer
5.0
"I strongly recommend ProCreator for their work, both as a company and as a business prospect."
May 6, 2024
Manager, RutRan Solutions
Lingp Rekha
Other industries
India
1-10 Employees
Online Review
Verified
ProCreator developed an iOS and Android mobile app for a community support tech startup. This included integrating new features, implementing frontend updates, and providing full-fledged admin panel support.
ProCreator went the extra mile to create the app with a minimal budget. The team maintained stellar communication via email, phone calls, and virtual meetings and ensured excellent project management and bug reporting via Zoho. They also were friendly and offered effective suggestions and feedback.
The client submitted this review online.
BACKGROUND
Please describe your company and position.
I am a manager at RutRan Solutions
Describe what your company does in a single sentence.
My company is a startup and currently we are into creating social and economic support type of app creation. This app will will be helping many people on social front as a community and handling one of the major issues. Going forward
OPPORTUNITY / CHALLENGE
What specific goals or objectives did you hire ProCreator to accomplish?
Creating a mobile app
Social improvment support
Keeping in mind Multiple user gains
SOLUTION
How did you find ProCreator?
Referral
Why did you select ProCreator over others?
Close to my geographic location
Pricing fits our budget
Good value for cost
Referred to me
Company values aligned
How many teammates from ProCreator were assigned to this project?
2-5 Employees
Describe the scope of work in detail. Please include a summary of key deliverables.
Scope - Is creating a fully executable android and iOS comaptible app as per the laid down requirement. Divided into two parts
1st phase - a standard basic requirement for both apps.
2nd phase -Update with new features after a understanding the app is really useful.
Easily accessible Front end flow on the apps.
Dynamic update of the frontend via Backend admin Panel Control.
Full Fledged ADMIN PANEL support.
Provinding a good notification flow of the registraion,login and bookings other activites as per the functionlites on this app..
RESULTS & FEEDBACK
What were the measurable outcomes from the project that demonstrate progress or success?
Have used ZOHO project management tool provided by Procreator to Track each task/activity, its completion and bug reporting.
Weekly feedback of the tasks cmpleted, Worked closely with the development team.
Describe their project management. Did they deliver items on time? How did they respond to your needs?
Their project management tool was used, there were some delays too at times but it was discussed over and fixed. Developers are knowledgeble to cover up the minor delays.
Communication was via email and social platform, for urgent need direct calls were made and quaterly had webmeetings.
What was your primary form of communication with ProCreator?
Virtual Meeting
Email or Messaging App
What did you find most impressive or unique about this company?
Friendly and accepting environement, whether on call or messages. Providing honest feedback and suggestions too, for improvement. Delays and issues if happened then accepting it. Defintely for our kind of social support app theirs is a big contribution to make it happen in a minimal budget. Can't be a better support then this.
Are there any areas for improvement or something ProCreator could have done differently?
Have shared the feedback with them overall they are a really good team. A suggestion to them to keep close collaboration with the team and daily updates of thier tasks pending and completion work. Output is as we needed though a little delay, which was not harming our delivery, as we have kept the contingency period. I strongly recommend ProCreator for their work, both as a company and as a business prospect.
RATINGS
5.0
Quality
4.0
Service & Deliverables
"I will give near to 4.8, as there is always scope for improvement."
Schedule
4.0
On time / deadlines
Cost
5.0
Value / within estimates
Willing to Refer
5.0
NPS
"Definitely will reommend and comeback to them for any new projects
Website Audit for Bank
Market ResearchOther IT Consulting and SIUX/UI Design
Confidential
Nov. 2023 - Feb. 2024
4.5
Quality
4.5
Schedule
4.0
Cost
5.0
Willing to Refer
5.0
"We were impressed with their integrity, project ownership, and meticulous planning."
May 2, 2024
Chief Manager of Market Research, Bank
Anonymous
Financial services
Mumbai, India
10,001+ Employees
Online Review
Verified
ProCreator provided a website audit for a bank's trading platform. They conducted market and user research, Google Analytics review, and heuristic evaluation.
ProCreator helped the client see positive changes in their website, including improvements in bounce rate. Their team provided design and process recommendations, categorized by priority based on the issue's severity. They also accommodated all the client's requests and delivered outputs on time.
The client submitted this review online.
BACKGROUND
Please describe your company and position.
I am the Chief Manager of Market Research of a financial services company
Describe what your company does in a single sentence.
It's a Bank
OPPORTUNITY / CHALLENGE
What specific goals or objectives did you hire ProCreator to accomplish?
To review our platform created exclusively for Traders, and suggest UI UX improvements for the same
SOLUTION
How did you find ProCreator?
Online Search
Referral
Why did you select ProCreator over others?
Close to my geographic location
Pricing fit our budget
Good value for cost
Referred to me
Company values aligned
How many teammates from ProCreator were assigned to this project?
1 Employee
Describe the scope of work in detail. Please include a summary of key deliverables.
Market review
Heuristic evaluation of the platform
Google Analytics review
User Research
RESULTS & FEEDBACK
What were the measurable outcomes from the project that demonstrate progress or success?
There were certain design and process recommendations from ProCreator aimed at reducing the problems we had in hand (For e.g., - High Bounce Rates, Low Average Session per duration, etc.). The recommendations were also classified on the basis on the severity of issues in terms of priortiy to be assigned to each of them.
As soon as we started implementing their recommendations, we saw positive changes. For example, when we were able to reduce the page load time as suggested, we saw improvements in bounce rate.
Describe their project management. Did they deliver items on time? How did they respond to your needs?
Yes. The project milestones were clearly defined in the beginning only. We were always updated on each steps regularly. And the timelines were met always, in spite of some additional requests made by us. They even accomodated our requests without any fuss which were not in the scope when we started this project.
What was your primary form of communication with ProCreator?
In-Person Meeting
Virtual Meeting
What did you find most impressive or unique about this company?
We were impressed with their integrity, project ownership, and meticulous planning.
Are there any areas for improvement or something ProCreator could have done differently?
None
RATINGS
4.5
Quality
4.5
Service & Deliverables
Schedule
4.0
On time / deadlines
Cost
5.0
Value / within estimates
Willing to Refer
5.0
NPS
App UI/UX Design for Blockchain-Based Loyalty Programs Firm
UX/UI DesignWeb Development
$50,000 to $199,999
May 2022 - June 2023
4.5
Quality
4.0
Schedule
4.5
Cost
4.0
Willing to Refer
5.0
“Overall, ProCreator’s design quality was great.”
Nov 6, 2023
Founder, Loyalty Programs Company
Anonymous
Information technology
India
1-10 Employees
Phone Interview
Verified
A blockchain-based loyalty programs company hired ProCreator to design the UI/UX of their app using Figma. The team started by defining the product’s brand, and they then worked on creating intuitive designs.
Thanks to ProCreator’s work, the client successfully launched the app. They gained around 240,000 active users, while their business grew by 15%–18% month over month. The team’s design skills were superb. They delivered designs that met the client’s needs and aligned well with their branding.
A Clutch analyst personally interviewed this
client over the phone. Below is an edited
transcript.
BACKGROUND
Introduce your business and what you do there. I’m the founder of a blockchain-based company that empowers communities and brands to create unified loyalty programs. We enable customers to launch loyalty programs that are interoperable, integrated, and interconnected across multiple brands.
OPPORTUNITY / CHALLENGE
What challenge were you trying to address with ProCreator? We hired ProCreator to design the UI/UX of our app.
SOLUTION
What was the scope of their involvement? We started working with ProCreator by defining the product’s brand. Blockchain was still perceived as a complex technology, so we asked the team to design a UX with hardly any learning curve. End users should be able to interact with the product with ease. We used Figma for design communication. For this process, we had brainstorming sessions to understand who our end users were. We answered some questionnaires, and then the team developed design samples and wireframes. Once we approved the wireframes on Figma, we received a better-designed version of the app. We gave our feedback, and ProCreator continued developing the system’s frontend. Later on, we used our in-house capabilities to develop the product. We used JavaScript, HTML, and CSS. What is the team composition? We were working on a flexible model, so the team composition changed depending on how much we needed to speed up tasks. At one point, we worked with 6–7 teammates from ProCreator. Once we used our in-house developers, we shifted to only 2–3 resources from their side. We worked closely with Kanika (Head of Design) and Ashish (Former Head of Technology). How did you come to work with ProCreator? Our team found ProCreator through a referral. Their portfolio gave us confidence in the level of work they could do. How much have you invested with them? We spent around $70,000. What is the status of this engagement? The project lasted from May 2022–June 2023.
RESULTS & FEEDBACK
What evidence can you share that demonstrates the impact of the engagement? With ProCreator’s help, we launched the first version of our app. In terms of absolute numbers, we gained close to 240,000 active users, and we’d been growing by around 15%–18% month over month. Overall, ProCreator’s design quality was great. They understood our brand guidelines; our color schemes and other branding elements were reflected well on the product. Their design skills were superb, although their development skills were average. How did ProCreator perform from a project management standpoint? ProCreator was flexible in terms of meeting our deadlines. Whenever we had to meet strict deadlines, they were able to assign more resources to help us deliver everything on time. The product management worked closely with us, so any concerns around work quality were sorted out. Kanika helped us with UI/UX design, and her experience working with a lot of user-facing apps helped us tackle the app use cases up front. Meanwhile, Ashish helped us with implementing the designs from Kanikas; he truly took care of the engineering aspects of the project. To communicate, we had a Slack channel, which was dedicated to designing and engineering the product. We used it for quick comments. Every second Friday, they sent us an email update of the tasks completed during a particular week. They also reported on any progress blockers and their tasks for the upcoming week. What did you find most impressive about them? There were months when they had extremely quick turnaround times. They were able to change according to our demands and went above and beyond our initial contract. Are there any areas they could improve? ProCreator could improve their technical side in terms of resources and quality of work. For context, we had to redo many things that their junior and mid-level developers did. Do you have any advice for potential customers? Be clear and upfront about the outputs you need from ProCreator.
RATINGS
4.5
Quality
4.0
Service & Deliverables
Schedule
4.5
On time / deadlines
Cost
4.0
Value / within estimates
Willing to Refer
5.0
NPS
UI/UX Audit Design for FinTech Company
UX/UI Design
Less than $10,000
Sep. - Dec. 2023
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0
"They adapt their approach and deliverables to meet their clients' satisfaction."
Nov 6, 2023
Sr. Business Analyst, Financial Hospital Advisor LLP
Bipin Mishra
Financial services
Mumbai, India
51-200 Employees
Online Review
Verified
ProCreator conducted a UI/UX audit of a fintech company's existing system. The team's tasks included evaluating the system's usability, accessibility, visual design, and interaction design.
ProCreator adapted their approach and offered tailored their solutions to meet the client's needs. They also set realistic timelines and took the time to understand the specific challenges and objectives of the project. Their regular communication and structured project management were commendable.
The client submitted this review online.
BACKGROUND
Please describe your company and position.
I am the Sr. Business Analyst of Financial Hospital Advisor LLP
Describe what your company does in a single sentence.
WealthTech Robo Advisory Pvt. Ltd. is a global technology solutions provider which aims to digitally enable wealth, asset and portfolio advisory. The solution is aimed for banks, fintech and wealth managers, enabling personalized wealth and tax advisory services for their users.
OPPORTUNITY / CHALLENGE
What specific goals or objectives did you hire ProCreator to accomplish?
UI/UX Audit of Existing System
SOLUTION
How did you find ProCreator?
Online Search
Referral
Why did you select ProCreator over others?
High ratings
How many teammates from ProCreator were assigned to this project?
1 Employee
Describe the scope of work in detail. Please include a summary of key deliverables.
Description of the systems, platforms, or products to be audited (e.g., website, mobile app, software).
Clarification of the specific aspects of UI/UX to be evaluated (e.g., usability, accessibility, visual design, interaction design).
Identification of any particular user personas or target audience segments to be considered during the audit.
RESULTS & FEEDBACK
What were the measurable outcomes from the project that demonstrate progress or success?
The impact of the UI/UX audit on user experience, business objectives, and brand perception. Tracking these metrics before and after implementing audit recommendations can help quantify the effectiveness of the UI/UX improvements.
Describe their project management. Did they deliver items on time? How did they respond to your needs?
ProCreator employs a structured project management approach, ensuring clear communication, efficient collaboration, and timely delivery. They maintain regular communication, utilize project management tools, and set realistic timelines. ProCreator is responsive to client needs. They adapt their approach and deliverables to meet their clients' satisfaction.
What was your primary form of communication with ProCreator?
In-Person Meeting
Virtual Meeting
Email or Messaging App
What did you find most impressive or unique about this company?
One of the most impressive aspects of ProCreator is their ability to tailor solutions to each client's specific needs. They don't offer one-size-fits-all approaches but rather take the time to understand the unique challenges and objectives of each project. This customized approach ensures that clients receive personalized strategies and solutions that address their individual requirements effectively.
Are there any areas for improvement or something ProCreator could have done differently?
NO
RATINGS
5.0
Quality
5.0
Service & Deliverables
Schedule
5.0
On time / deadlines
Cost
5.0
Value / within estimates
Willing to Refer
5.0
NPS
Web Dev & UI/UX Design for Logistics Company
UX/UI DesignWeb Development
Less than $10,000
July - Oct. 2023
4.5
Quality
5.0
Schedule
5.0
Cost
4.0
Willing to Refer
5.0
"They demonstrated flexibility to meet our end customers' expectations."
Nov 5, 2023
CEO, Kappal Logistics Pvt Ltd
Satyaue Ritendranath Paul
Logistics & Supply Chain
Chennai, India
11-50 Employees
Online Review
Verified
ProCreator created a website for a logistics company. The team integrated the site with the client's logistic platform, designed the UI/UX, and implemented a feature for interactive online demo requests.
ProCreator delivered the website on time and at a competitive market price, offering the client a digital presentation perfectly aligned with their core values. ProCreator was highly professional and proactive and ensured excellent project management. The client was pleased with the partnership.
The client submitted this review online.
BACKGROUND
Please describe your company and position.
I am the CEO of Kappal Logistics Pvt Ltd
Describe what your company does in a single sentence.
Digital Freight Forwarding & Logistic Services
OPPORTUNITY / CHALLENGE
What specific goals or objectives did you hire ProCreator - Digital Design Agency to accomplish?
create a world class website to engage with our customers
website to digitally integrate with our logistic platform
Customers can engage through the website to reach out for online product demo
SOLUTION
How did you find ProCreator - Digital Design Agency?
Referral
Why did you select ProCreator - Digital Design Agency over others?
High ratings
Referred to me
How many teammates from ProCreator - Digital Design Agency were assigned to this project?
2-5 Employees
Describe the scope of work in detail. Please include a summary of key deliverables.
UX/ UI design of the website
conceptualise a digital forwarding website which is appealing to domestic & global audience
seamless connectivity from the website to the logistics platform
nteractive online demo request to engage with customers
RESULTS & FEEDBACK
What were the measurable outcomes from the project that demonstrate progress or success?
techno digital presentation of our company value proposition
on time delivery of the website
cost, value for money
Describe their project management. Did they deliver items on time? How did they respond to your needs?
good project management
timelines were mostly managed.There were very few instances where the project went slower than expected, however was pulled up later
They demonstrated flexibility to meet our end customers' expectations.
throughly professional team
What was your primary form of communication with ProCreator - Digital Design Agency?
Virtual Meeting
What did you find most impressive or unique about this company?
uprightness & prosctiveness: like every project there has been momments where things did not go as per plan, however they were proactive to call out at every stage and upright tosay what was possible and what was not without agrreing to any false promises
This attitude makes me give repetitive project to procreator. this was the 2nd time i worked with them and fairly happy with their professional attitude and quality of output
Are there any areas for improvement or something ProCreator could have done differently?
would have liked to get more options of design from them. At certain points i felt the options to choose were limited
RATINGS
4.5
Quality
5.0
Service & Deliverables
Schedule
5.0
On time / deadlines
Cost
4.0
Value / within estimates
Willing to Refer
5.0
NPS
UI/UX Design for Non-Banking Financial Company
UX/UI Design
Confidential
July 2023 - Ongoing
4.5
Quality
4.5
Schedule
4.5
Cost
5.0
Willing to Refer
4.5
"The team is very supportive and available for me anytime we need to change something."
Nov 1, 2023
Executive, Mahindra Finance
Anonymous
Financial services
Mumbai, India
Phone Interview
Verified
A non-banking financial company has hired ProCreator for UI/UX design. Based on the client's vision and needs developed by their internal staff, the team created the interface of a payment product using Figma.
ProCreator's work has helped the client reduce their deposit process from 20 minutes to almost six minutes. ProCreator's team is punctual, communicative, and compliant with budgets. The client also praises the team's proactiveness and cordial approach.
A Clutch analyst personally interviewed this
client over the phone. Below is an edited
transcript.
BACKGROUND
Introduce your business and what you do there. I’m an executive at Mahindra Finance, a non-banking financial company.
OPPORTUNITY / CHALLENGE
What challenges were you trying to address with ProCreator? We wanted to build a product for money deposits, and despite having an in-house UX researcher who was able to help us identify the consumer pinpoints and challenges, we didn’t have the resources to build the visual designs and customer journey of the product.
SOLUTION
What was the scope of their involvement? Mahindra Finance is helping us with the UI/UX design of our platform, putting everything together, making interaction designs, and creating an interface for our development team based on the user research we already have. To jumpstart the process, we’ve provided them with our brand guidelines, rough wireframes, and other research results of our in-house team so they can build a lo-fi mock-up in Figma on top of what we’ve given them and then bring everything to life with the right color schemes and brand elements. What was the team composition? We’ve worked with 2–members of ProCreator’s team, including senior and junior UI/UX designers. How did you come to work with ProCreator? A colleague who had worked with ProCreator in the past referred them to me. What is the status of this engagement? We started working together in July 2023, and the engagement is ongoing.
RESULTS & FEEDBACK
What evidence can you share that demonstrates the impact of the engagement? ProCreator has been able to build a great user journey for our platform and reduce the time of our deposit application from 20 minutes to 6–9, which has positively impacted our system. How did ProCreator perform from a project management standpoint? We’ve never had a challenge with ProCreator in terms of deadline delays or going over budget. Overall, the team has resonated with our timeline requests and even put in more resources to ensure that they’re meeting our timeframes. Are there any employees from the service provider's team that you would like to give a shout-out to in this review? ProCreator’s design director has been very proactive in brainstorming sessions to assess what’s effective and what’s not about what we’re doing. What did you find most impressive about them? My relationship with ProCreator has been very cordial in terms of being able to get on a call with them. The team is very supportive and available for me anytime we need to change something. Are there any areas they could improve? I don’t think there’s anything they can improve on. Do you have any advice for potential customers? I recommend being clear with your requests by providing a design brief that you can iterate together for the best solution for your organization.
RATINGS
4.5
"I'm having a great experience working with them, and I'd work with them again."
Quality
4.5
Service & Deliverables
Schedule
4.5
On time / deadlines
Cost
5.0
Value / within estimates
Willing to Refer
4.5
NPS
UX/UI Strategy for Automobile Business
UX/UI Design
Confidential
Feb. 2023 - Ongoing
4.5
Quality
4.5
Schedule
5.0
Cost
4.5
Willing to Refer
5.0
“When they take on a project, they will follow through.”
Oct 30, 2023
Senior Manager, Automobile Business
Anonymous
Automotive
Mumbai, India
Phone Interview
Verified
An automobile business has hired ProCreator for UX/UI design strategy. The team has also set up a design system and is responsible for moderating and conducting user testing and interviews.
The client has received positive feedback regarding the work from ProCreator, and the team’s designs have been selected for multiple business ideas. The service provider delivers on time and is organized in their approach. ProCreator goes above and beyond to ensure client satisfaction.
A Clutch analyst personally interviewed this
client over the phone. Below is an edited
transcript.
BACKGROUND
Introduce your business and what you do there.
I am a senior manager for an automobile business.
OPPORTUNITY / CHALLENGE
What challenge were you trying to address with ProCreator?
We’ve hired ProCreator for digital strategy.
SOLUTION
What was the scope of their involvement?
ProCreator is responsible for UX/UI design strategy and testing. Their team has helped us set up a design system; we primarily use Figma as a technology. ProCreator also assists us in conducting user testing and interviews.
What is the team composition?
We work with four individuals from ProCreator; this includes a coordinator that is our main point of contact.
How did you come to work with ProCreator?
We met their team at a design workshop; we shared contacts, and when we were looking for a new vendor, we called them up. We worked out the kinks and let them know our requirements, then decided to move forward.
How much have you invested with them?
We’ve spent about $9,000.
What is the status of this engagement?
We started working together in February 2023, and the engagement is ongoing.
RESULTS & FEEDBACK
What evidence can you share that demonstrates the impact of the engagement?
ProCreator’s contribution has been immense, and we’ve had extremely positive feedback about their work. They have contributed product ideas that have been selected for different business ideas as well.
How did ProCreator perform from a project management standpoint?
Everything is delivered on time; we use Microsoft Planner to keep track of projects. We also have weekly stand-ups where we define priorities and decide what needs to be completed. They consistently keep us updated, and if they have any questions, they post them so we can quickly answer them.
We get a weekly report about everything that has been completed and what they’re working on, so the process is very organized.
Are there any employees from the service provider's team that you would like to give a shout-out to in this review?
We’d like to shout out Kanika (Head of Design); she takes care of all of our design tasks on both the research and strategy side. She has also helped us structure presentations to showcase ideas in a clear way. She assists us with research activities, taking user interviews, and acts as a moderator or observer.
We’d also like to shout out Ankit (Associate Head of Design); he has been a huge help in putting together our design system. His assistance has helped us get through our daily tasks faster.
What did you find most impressive about them?
We have been impressed with their turnaround time and the way they have been able to create quality prototypes. All of our product managers have been very happy to work with the ProCreator team. ProCreator goes above and beyond to deliver a quality product.
Are there any areas they could improve?
We wish that our junior designers were being guided by senior developers a bit more so that everything was more consistent. Sometimes, we get something back right away that we’re happy with, and other times, it takes 2–3 iterations, and we wish we could get that number down. However, we’ve given this feedback to ProCreator already.
Do you have any advice for potential customers?
We recommend their company because they’re committed and will always add value to the project. They will bring fresh ideas, and when they take on a project, they will follow through.
RATINGS
4.5
Quality
4.5
Service & Deliverables
Schedule
5.0
On time / deadlines
Cost
4.5
Value / within estimates
Willing to Refer
5.0
NPS
Mobile App Dev for Health & Financial Mentorship Platform
AI DevelopmentGenerative AIMobile App DevelopmentUX/UI Design
$10,000 to $49,999
Jan. 2023 - Ongoing
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0
"What stands out most about ProCreator is their remarkable transparency and well-structured processes."
Oct 27, 2023
Senior Developer, Mentor.AI
Anonymous
Other Industry
Singapore
1-10 Employees
Online Review
Verified
ProCreator has designed and developed a mobile app for a health and financial mentorship platform. The team has used Node.js and React Native to build the app and generative AI to create over 100 AI mentors.
Thanks to ProCreator, the client has achieved a 90% success rate in mentor-mentee matches and a 15% conversion from users to premium subscriptions. The team is effective, timely, and efficient. They respond quickly to the client's needs and communicate well through in-person and virtual meetings.
The client submitted this review online.
BACKGROUND
Please describe your company and position.
I am the Senior Developer of Mentor.AI
Describe what your company does in a single sentence.
Mentor.AI is a treasure trove of expertise, encapsulating every imaginable domain: mental health, emotional resilience, anxiety management, and depression coping mechanisms to fitness training, diet, nutrition, and obesity management. Dive deep into personal financial management, from the basics of home budgeting and debt management to advanced insights on investing, taxation, and retirement planning.
OPPORTUNITY / CHALLENGE
What specific goals or objectives did you hire ProCreator to accomplish?
UX/UI Design for Mobile App
Mobile App Development
Personas for 100+ AI-Powered Mentors
SOLUTION
How did you find ProCreator?
Referral
Other
Why did you select ProCreator over others?
High ratings
Great culture fit
Good value for cost
How many teammates from ProCreator were assigned to this project?
2-5 Employees
Describe the scope of work in detail. Please include a summary of key deliverables.
Procreator's scope of work for the Mentor.AI mobile app encompassed UX/UI design, mobile app development using Node.js and React Native, the integration of generative AI to create over 100 AI mentors, and comprehensive testing and deployment. The key deliverables included a fully functional and user-friendly app, a library of AI mentors, and ongoing support and maintenance services. This project demonstrates a highly innovative and technology-driven solution for mentorship in the digital age.
RESULTS & FEEDBACK
What were the measurable outcomes from the project that demonstrate progress or success?
90% success rate in mentor-mentee matches. App responsiveness maintained at <1 second. 15% of users converted to premium subscriptions. Project completed within budget and on time. Consistent 4.7+ app store rating.
Describe their project management. Did they deliver items on time? How did they respond to your needs?
Procreator's project management was effective. They consistently delivered items on time, and their responsiveness to our needs was prompt and efficient.
What was your primary form of communication with ProCreator?
In-Person Meeting
Virtual Meeting
What did you find most impressive or unique about this company?
What stands out most about ProCreator is their remarkable transparency and well-structured processes.
Are there any areas for improvement or something ProCreator could have done differently?
Nothing as such.
RATINGS
5.0
Quality
5.0
Service & Deliverables
Schedule
5.0
On time / deadlines
Cost
5.0
Value / within estimates
Willing to Refer
5.0
NPS
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