Can you share any information that demonstrates the impact that this project has had on your business?
The project completion was a major achievement for our business. Users are spending more time on the website and Our online sales performance has grown considerably with the user-focused platform.
How was project management arranged and how effective was it?
The Project Management was very clear and impressive. The agile methodology helped us to work in different pieces at a time, using sprints to meet the deadlines. They helped a lot our team to manage expectations and results.
What did you find most impressive about this company?
We had direct access to the CEO and project manager, which make the process really smooth. Cappen has a holistic eye for each project, so they can anticipate any possible issues. They also have a hi-end touch for design and to a pixel perfect delivery.
Are there any areas for improvement?
We really liked the way they managed the whole proceess and expectations. I hope that in a future project we have more time to do users interviews and improve even more our UX.
The new site has led to an increase in time spent on the site and sales. Cappen effectively manages projects through an iterative approach, constantly seeking feedback from the client. The team is organized and hard-working.