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Top Usability Testing Companies

A great digital product only succeeds when real people find it intuitive, accessible, and enjoyable. That’s where leading usability testing agencies come in—they uncover friction points and translate insights into actionable improvements. Clutch makes it easy to connect with trusted partners through thousands of verified client reviews, detailed case studies, and transparent ratings. Use the filters on this page to sort firms by budget, location, industry focus, and more, or explore top markets such as the United States, United Kingdom, and Canada. Every listing has been vetted by our research team, so you can hire with confidence and accelerate product success.
Ratings Updated: May 10, 2026
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15 Leaders 15 Contenders

17,172 Companies

User Experience Focus: Usability Testing

List of the Top Usability Testing Firms

  • Featured

    What are Featured Providers?

    QAlified Logotype

    QAlified

    4.9 21 reviews
    Premier Verified
    Undisclosed
    $25 - $49 / hr
    10 - 49
    Montevideo, Uruguay

    Services provided

    100% Application Testing

    Focus Areas

    QAlified is a company specializing in UX/UI design services, focusing on user-centered and digital interface design. Reviews highlight their effective communication and thorough project management, with 100% of feedback noting successful identification and resolution of UX issues. Despite initial language challenges, QAlified swiftly adapted to client needs, ensuring a smooth collaboration.

    See all 21 projects

    Reviews mention Detail-oriented

    Clients have consistently praised QAlified for their meticulous attention to detail, particularly in bug detection and software testing procedures. One client noted their 'sharp eye for finding and fixing software defects,' which significantly enhanced the user experience on their platform. The company's rigorous testing processes and commitment to delivering high-quality service have been highlighted as key strengths, contributing to on-time project delivery and overall client satisfaction.
    • Application Testing for Advertising & Marketing Company
      5.0 Jun 8, 2024

      Since the beginning of our collaboration with QAlified, they have proven to have a sharp eye for finding and fixing a number of software defects, giving us priceless insight into the caliber of our platform. Their meticulous bug-finding and stringent testing procedures have allowed us to greatly improve the user experience on our platform. Their rigorous attention to detail and testing procedures guarantee that our customers receive high-quality service, which improves user experience and streamlines their platform interactions.

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    • Application Testing for Aviation Services Company
      5.0 Aug 17, 2023

      They demonstrated a deep understanding of our application's intricacies, which allowed them to identify even the most subtle issues that could impact user experience. This attention to detail ensured that potential problems were addressed before they could affect the end-user, thereby enhancing the application's performance and reliability.

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    1 of 1 reviews is 5 stars
    Unknown avg. project cost

    Reviewed 1 time in the past 6 months

    In the last six months, QAlified received positive feedback for their quality assurance services. Clients praised their strong project management, timely deliverables, and cultural alignment, noting that they operated as a true partner. Specific instances highlighted their effective communication and structured defect reporting, which improved site stability and reduced production issues. While clients suggested exploring test automation earlier, this was viewed as an opportunity for growth rather than a significant shortcoming.
    Read 1 Recent Review

    Average Project Cost Breakdown

    Less than $10,000 (3) $10,000 to $49,000 (3) $50,000 to $199,999 (3) $200,000 to $999,999 (2) $1,000,000 to $9,999,999 (1)

    What Clients Have Said

    Clients consistently noted that QAlified offers good value for money, with several reviews highlighting that their pricing fits within budgets while delivering high-quality results. For instance, one client emphasized that their choice was based on QAlified’s good value for cost, while another praised their ability to deliver high-quality findings on time. Overall sentiment reflects satisfaction with the cost-effectiveness of QAlified's services, aligning well with client expectations.
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    View projects from:

    United States (9) Uruguay (7) Argentina (1) Germany (1)

    This provider is fluent in 2 languages:

    • English
    • Spanish

    This provider is available in 3 time zones:

    • Eastern Standard Time (EST)
    • Pacific Standard Time (PST)
    • Argentina Standard Time (AGT)
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  • Mobility Infotech Logotype

    4.9 4 reviews
    Verified
    $1,000+
    $25 - $49 / hr
    10 - 49
    Sikanderpur Ghosi, India

    Services provided

    10% UX/UI Design
    20% Mobile App Development
    10% Application Testing +6
    10% Custom Software Development
    10% DevOps Managed Services
    10% IT Strategy Consulting
    10% Low/No Code Development
    10% Web Design
    10% Web Development

    Focus Areas

    35% Usability Testing
    35% User Research
    30% UX Strategy

    Mobility Infotech is a UX/UI design firm that specializes in developing web and mobile applications, demonstrated through successful projects like a Transport Management System and HRMS software. With 100% positive feedback on meeting deadlines and budget targets, clients commend their commitment and responsive communication, although some suggest improvements in tracking revisions.

    See all 4 projects

    Reviews mention Timely

    Overall, client feedback reflects a highly positive sentiment regarding Mobility Infotech's timeliness. The CEO of Empierre Solutions Inc. noted that the Minimum Viable Product (MVP) was delivered within the agreed timeline, emphasizing the team's dedication to meeting deadlines. They praised the organized approach and quick responses to changes, highlighting consistent communication throughout the project. The client appreciated that even under tight schedules, the quality of work was not compromised, demonstrating a strong commitment to timely delivery.
    • Web, Mobile App Dev & UX/UI Design for Supply Chain Solutions Provider
      4.5 Jun 14, 2025

      The team was organized and easy to work with. They delivered what we agreed on within the timeline and when there were changes or clarifications needed, they were quick to respond and adjust. Communication was consistent and we always knew where the project stood. What stood out the most was their dedication and commitment to meeting deadlines. Even with tight timelines, they stayed focused and delivered without compromising quality.

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    1 of 2 UX/UI Design reviews are 5 stars
    2 new reviews for UX/UI Design in past 6 months
    $10,000 – $49,000 avg. project cost

    UX/UI Design PROJECT HIGHLIGHT

    Management Software Dev & Design for Marketing Firm

    5.0 — Mobility Infotech developed HR management software for a marketing firm. The team designed and developed the software to meet the client's HR operations needs. Read more
    Read 2 Reviews

    Industry Experience

    Mobility Infotech has demonstrated expertise primarily in the Supply Chain, Logistics, and Transport sectors, receiving positive feedback for timely delivery, effective communication, and quality project management. Clients noted their ability to create functional MVPs and provide technology services efficiently. Additionally, they have experience in Advertising & Marketing, where they successfully developed customized HRMS software. Overall, the sentiment is strongly positive across these industries, indicating a good fit for companies seeking tech solutions in logistics and marketing.

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    Supply Chain, Logistics, and Transport Advertising & marketing

    Average Project Cost Breakdown

    $10,000 to $49,000 (1)

    What Clients Have Said

    Clients consistently highlighted Mobility Infotech's competitive pricing and strong value for money. Feedback noted that their pricing fit within budget constraints while delivering high-quality work, such as in the development of a custom HRMS software and a Transport Management System. Clients appreciated the transparency in costs, with projects completed on time and within budget. Overall, the sentiment reflects satisfaction with the balance of cost and quality, affirming Mobility Infotech as a reliable partner.
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  • Upsster Labs Logotype

    Upsster Labs

    5.0 2 reviews
    Verified
    $10,000+
    $50 - $99 / hr
    2 - 9

    Services provided

    20% UX/UI Design
    40% Mobile App Development
    20% Custom Software Development +3
    10% Application Management & Support
    5% Web Design
    5% Web Development

    Focus Areas

    35% Usability Testing
    45% UX Strategy
    20% User Research

    Upsster Labs is a user-centered design and development company specializing in UX/UI, offering comprehensive digital interface design services. They have received 100% positive feedback for their expertise in transforming complex app concepts into well-structured, fully functional platforms. Reviewers consistently highlight their strong ownership, attention to detail, and commitment to user experience design.

    See all 2 projects
    2 of 2 UX/UI Design reviews are 5 stars
    2 new reviews for UX/UI Design in past 6 months
    $50,000 – $199,999 avg. project cost

    UX/UI Design PROJECT HIGHLIGHT

    Mobile App Development for Social Media Network

    5.0 — Upsster Labs has developed a mobile app for a social media network. The team handles the product's design, UX/UI, and development for iOS and Android. They also conduct testing and refinement. Read more
    Read 2 Reviews

    Industry Experience

    Upsster Labs has demonstrated expertise in the Healthcare and Arts, Entertainment & Music industries. In Healthcare, they successfully transformed a holistic social media app, receiving praise for their dependable project management and user-centered design. In the Arts sector, they revitalized a struggling iOS app, noted for its meticulous attention to detail and timely delivery. Overall, feedback indicates a strong alignment with clients' values and a proven ability to enhance product functionality, making them a suitable partner for projects in these domains.

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    Select Industry to see insights

    Healthcare Arts, entertainment & music

    Average Project Cost Breakdown

    $10,000 to $49,000 (1) $200,000 to $999,999 (1)

    What Clients Have Said

    Clients have consistently praised Upsster Labs for their impressive value for money and alignment with project budgets. One client noted their 'good value for cost,' while another highlighted that 'pricing fit our budget,' underscoring affordability without compromising quality. Both reviews reflect a sentiment of satisfaction with the company's ability to deliver high-quality results within financial constraints, establishing Upsster Labs as a dependable partner in project execution.
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    Germany (1) United States (1)

    This provider is fluent in 2 languages:

    • English
    • Bulgarian

    This provider is available in 1 time zone:

    • Eastern European Time (EET)
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  • Espress Labs Logotype

    5.0 2 reviews
    Verified
    $5,000+
    $100 - $149 / hr
    10 - 49
    Vaughan, Canada

    Services provided

    10% UX/UI Design
    20% Web Design
    20% Web Development +6
    15% Social Media Marketing
    10% Branding
    10% Mobile App Development
    5% Advertising
    5% E-Commerce Development
    5% Logo

    Focus Areas

    20% Usability Testing
    70% UX Strategy
    10% User Research

    Espress Labs is a comprehensive digital solutions company specializing in website development, SEO, and social media management. Reviewers consistently highlight their strategic partnership approach and ability to manage complex projects effectively, with a noticeable 100% positive feedback regarding their responsiveness and industry understanding. Clients appreciate their full-spectrum digital capabilities, which integrate seamlessly across various platforms to enhance business outcomes.

    See all 2 projects
    2 of 2 reviews are 5 stars
    $50,000 – $199,999 avg. project cost

    Reviewed 2 times in the past 6 months

    In recent reviews, clients praised Espress Labs for their exceptional project management and strategic insight. One client highlighted their ability to transform a nonexistent digital presence into a revenue-generating platform, emphasizing effective SEO and social media campaigns. Another noted the team's deep industry understanding and consultative approach that enhanced project outcomes. Overall, feedback reflects high satisfaction with timely delivery and responsiveness, though suggestions for improved reporting and proactive recommendations were mentioned.
    Read 2 Recent Reviews

    Industry Experience

    Espress Labs has demonstrated expertise across the construction and manufacturing industries. In construction, they modernized Castle Building Centres' digital platforms, achieving over 50% email engagement and streamlining event management. In manufacturing, they established Pfaff Technologies' online presence, driving qualified leads through SEO and social media. Overall, feedback highlights Espress Labs' strategic approach, technical competence, and a long-term partnership mindset, making them an ideal fit for clients in these sectors seeking comprehensive digital solutions.

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    Select Industry to see insights

    Construction Manufacturing

    Average Project Cost Breakdown

    $50,000 to $199,999 (1)

    What Clients Have Said

    Clients have consistently praised Espress Labs for their exceptional value for money, noting that their pricing aligns well with project budgets while delivering high-quality results. One client highlighted that the comprehensive digital presence established by Espress Labs was achieved without the need for multiple vendors, thus maximizing their investment. Another remarked on the strategic guidance provided, which ensured alignment with broader business objectives, further enhancing the perceived value of their services.
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  • Unrelated Logotype

    5.0 2 reviews
    Verified
    $5,000+
    $200 - $300 / hr
    2 - 9
    Lockport, IL

    Services provided

    10% UX/UI Design
    40% Web Design
    20% Graphic Design +3
    10% Digital Engineering
    10% Digital Strategy
    10% Web Development

    Focus Areas

    15% Usability Testing
    85% UX Strategy

    Unrelated is a web development company specializing in modern website design and development, with a focus on creating user-friendly and accessible platforms. The company consistently receives positive feedback, with 100% of reviewers praising their design skills, communication, and understanding of client needs. Clients appreciate their ability to modernize branding and seamlessly integrate complex databases and content.

    See all 2 projects

    Reviews mention High-quality work

    Clients consistently highlight the high-quality work delivered by Unrelated, with specific praise for their design skills and timely project management. One client noted, 'Unrelated's work is fantastic' and commended their ability to grasp the business needs effectively. The overall sentiment reflects strong satisfaction, with no areas for improvement identified.
    • Web Dev & Design for Management Consulting Company
      5.0 Apr 6, 2026

      Unrelated's work is fantastic. We will track visits to the website, where the visitors come from, and how they are referred to the website.

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    2 of 2 reviews are 5 stars
    Unknown avg. project cost

    Reviewed 2 times in the past 6 months

    Recent feedback for Unrelated highlights their exceptional design skills and responsiveness. Clients praised their ability to modernize outdated websites, with one noting a 'visually gorgeous' result and improved user engagement through enhanced functionalities. Project management was consistently described as diligent and communicative, with clients expressing satisfaction in the team's understanding of their needs. Overall sentiment is overwhelmingly positive, with no significant areas for improvement identified by clients.
    Read 2 Recent Reviews

    Industry Experience

    Unrelated has demonstrated expertise in the Government and Energy & Natural Resources sectors. Clients in the Government industry praised their ability to modernize outdated websites and appreciated their strong design skills and project management. In the Energy sector, feedback highlighted the provider's effectiveness in creating visually appealing and user-friendly websites tailored to diverse audiences, significantly improving engagement and user experience. Overall, the sentiment across both industries is highly positive, indicating a strong fit for clients seeking digital solutions in these fields.

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    Select Industry to see insights

    Government Energy & natural resources

    Average Project Cost Breakdown

    What Clients Have Said

    Clients have expressed high satisfaction with Unrelated's value for money, noting their ability to deliver quality work at competitive prices. One client highlighted that Unrelated offered 'good value for the cost' and demonstrated impressive skills in website design and project management. Another client emphasized the fantastic results and the timely delivery of services, indicating that the investment exceeded expectations. Overall, feedback reflects a strong sentiment towards the company's reasonable pricing relative to the quality and impact of their work.
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  • SeeSaw Labs Logotype

    4.9 10 reviews
    Verified
    $10,000+
    $100 - $149 / hr
    10 - 49
    Austin, TX

    Services provided

    10% UX/UI Design
    40% Mobile App Development
    30% Custom Software Development +2
    10% Product Design
    10% Web Development

    Focus Areas

    25% Usability Testing
    50% UX Strategy
    25% User Research

    SeeSaw Labs is a distinguished UX/UI design company specializing in user-centered design and digital interface design, with a strong focus on healthcare projects. Their work is consistently praised for professionalism, timely delivery, and exceptional project management, receiving overwhelmingly positive feedback with 95% of reviewers highlighting their insightful problem-solving and commitment to client needs. Their expertise in creating user-centric prototypes and efficient communication make them a top choice for complex design engagements.

    See all 10 projects

    Reviews mention Great project management

    Clients consistently praise SeeSaw Labs for their exceptional project management capabilities. Feedback highlights their adherence to timelines, effective communication, and proactive responsiveness to client needs. One client noted, 'They delivered each milestone on or before the scheduled date,' while another emphasized their 'clear understanding of priorities and efficient workflow management.' Overall, the sentiment reflects a strong appreciation for SeeSaw Labs' structured approach, which significantly contributed to the success of their projects.
    • Custom Software Development
      5.0 Mar 7, 2022

      They’ve been fantastic. I would give them 9.5 out of 10. We communicate over Microsoft Teams; we use it internally and offered it to SeeSaw. They’re very respectful of our time. We haven’t cancelled or delayed any meetings to this point. If there’s a hiccup, they notify us quickly and appraise us of their mitigation strategy. There haven’t been any surprises, which is excellent given our short timeframe.

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    • Product Conceptualization & App Dev for Healthcare Firm
      5.0 Mar 3, 2021

      SeeSaw Labs is top-notch on all fronts in terms of general client relations and project management. They’ve been extremely available to me. When I have questions, I can have a conversation with anyone about anything. I also expected to do a lot more work than what I’m doing now, but they’ve been owning the project.

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    • Web Development for a National Nonprofit Network
      4.0 Aug 9, 2019

      In the areas where they’ve had control over the full site-building process, they’ve been very strong on project management. There have been more challenges on projects where they play a more limited role and there are more stakeholders engaged. That said, they’ve been incredibly responsive when we addressed those issues directly. Aside from that, they’re good at clarifying what kind of information we need to provide and they give clear recommendations.

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    • Web Design & Development for Consulting Company
      5.0 Aug 7, 2019

      Jeff’s project management was excellent. SeeSaw Labs was always in communication and did their best to juggle our multiple priorities. We used the full range of Slack, Trello, and phone calls to stay in touch.

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    • UI/UX Design for Healthcare Company
      5.0 Dec 10, 2024

      The project management demonstrated by the team was highly effective and well-structured. They adhered to the agreed-upon timeline, delivering each milestone on or before the scheduled date. From the kickoff session to the final prototype delivery, the team showcased a clear understanding of priorities and managed the workflow efficiently. Their organization and proactive communication ensured that all tasks and deliverables were aligned with the project’s goals.

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    4 of 4 UX/UI Design reviews are 5 stars
    2 new reviews for UX/UI Design in past 6 months
    $50,000 – $199,999 avg. project cost

    UX/UI Design PROJECT HIGHLIGHT

    Frontend Software Dev for Medication Delivery Co

    5.0 — SeeSaw Labs developed a web-based frontend for a medication delivery company. The team designed several features, including a barcode scanner, delivery and order markers, and an order status Read more
    Read 4 Reviews

    Industry Experience

    SeeSaw Labs has received positive feedback across various industries, notably Healthcare, Software, Telecommunications, Advertising & Marketing, and Financial Services. In Healthcare, clients appreciated their ability to streamline processes and enhance user experience through effective project management. In Software, they demonstrated expertise in product definition and prototyping, while in Telecommunications, their work significantly improved website performance. Overall, SeeSaw Labs is recognized for their professionalism, adaptability, and ability to deliver high-quality outcomes, making them a suitable partner for clients in these sectors.

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    Select Industry to see insights

    Healthcare Software Telecommunications Advertising & marketing Construction Financial services Information technology Wellness & Fitness

    View projects from:

    Dallas, Texas (4) Washington, District of Columbia (2) Austin, Texas (1) Houston, Texas (1) New York City, New York (1) San Francisco, California (1)
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  • HIVELAB CO., LTD Logotype

    Not yet reviewed

    Verified
    $1,000+
    < $25 / hr
    250 - 999
    Seongnam-si, South Korea

    Services provided

    15% UX/UI Design
    25% Graphic Design
    25% Web Development +5
    10% Branding
    10% Marketing Strategy
    5% Advertising
    5% Event Marketing
    5% Video Marketing

    Focus Areas

    35% Usability Testing
    35% User Research
    30% UX Strategy

    Graphic design agency HIVELAB CO., LTD is headquartered in Seongnam-si, South Korea and Hanoi, Vietnam. They focus on Graphic Design and Web Development and were established in 2012.

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    More responsive than most other service providers

    HIVELAB CO., LTD is very responsive

    They are a great candidate to start a conversation with. Send them a short message or project inquiry.
    Get in Touch
    $2,600 Junior Designer assist under guidance $2,900 Senior Designer independently deliver $3,400 Lead Designer define design strategies & lead team

    GUI UI/UX DESIGN

    We provide the best experience by offering a design solution to make a UI display more intuitive and effective. Our GUI team knows a productive process to obtain an ideal result as they have been worked approximately 90 projects with many clients for over 10 years, and the clients have been satisfied with our team's program.
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  • Grapdes Logotype

    4.5 1 review
    Verified
    $1,000+
    < $25 / hr
    10 - 49
    Chennai, India

    Services provided

    10% UX/UI Design
    20% Branding
    15% Web Design +6
    15% Web Development
    10% Logo
    10% Print Design
    10% Social Media Marketing
    5% Content Marketing
    5% Packaging Design

    Focus Areas

    33% Usability Testing
    34% UX Strategy
    33% User Research

    Grapdes is a digital marketing agency specializing in social media management and strategy, particularly for e-commerce businesses. Overall feedback is overwhelmingly positive, highlighting their "sales first" approach and effective project management, with a 40% increase in media-referred traffic noted by clients. Approximately 90% of the feedback is positive, with clients praising their cohesive strategies and communication.

    See all 1 projects
    0 of 1 reviews is 5 stars
    Unknown avg. project cost

    Reviewed 1 time in the past 6 months

    In recent reviews, Grapdes has received positive feedback for their effective management of social media, resulting in a 40% increase in referred traffic within 60 days. Clients praised their proactive project management and 'sales first' approach, which transformed social channels into revenue-generating assets. Communication was noted as excellent, with quick adaptations to client needs. While onboarding was initially intensive, overall sentiment reflects strong satisfaction with Grapdes' ability to align with client goals.
    Read 1 Recent Review

    Industry Experience

    Grapdes has demonstrated expertise primarily in the eCommerce industry, particularly in enhancing social media strategies for businesses like bicycle parts distribution. Clients commend their ability to convert social channels into effective sales funnels, resulting in significant traffic increases and revenue growth. The overall sentiment reflects strong satisfaction with project management, communication, and a keen focus on sales-driven strategies. This provider is well-suited for eCommerce clients seeking to elevate their social media impact.

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    Average Project Cost Breakdown

    What Clients Have Said

    Clients frequently commend Grapdes for providing excellent value for money, noting that their pricing aligns well with budget expectations. One client highlighted the 'great culture fit' and 'good value for cost,' while another emphasized the effectiveness of Grapdes' strategies in driving revenue from social media, showcasing a 40% increase in traffic. Overall, the sentiment reflects satisfaction with the company's cost-effectiveness and the tangible results achieved, despite minor initial onboarding delays.
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  • Tulipan Software Logotype

    Tulipan Software

    5.0 3 reviews
    Verified
    $10,000+
    $50 - $99 / hr
    10 - 49

    Services provided

    10% UX/UI Design
    50% Custom Software Development
    30% E-Commerce Development +1
    10% IT Strategy Consulting

    Focus Areas

    25% Usability Testing
    50% UX Strategy
    25% User Research

    Tulipan Software is an eCommerce development company with a strong focus on UX/UI design. Reviews highlight their expertise in creating user-friendly, market-centric digital interfaces, with 100% positive feedback emphasizing their exceptional project management and strategic business insights. Their commitment to quality and international eCommerce expertise are consistently praised by clients.

    See all 3 projects

    Reviews mention Experienced

    Tulipan Software has received overwhelmingly positive feedback regarding their expertise and project management capabilities. Clients highlighted their exceptional eCommerce experience, proactive communication, and timely delivery of milestones. For instance, one client noted the team's reliability and flexibility, while another praised their strategic insights that went beyond mere execution. Overall, clients expressed satisfaction with the quality of work and the successful outcomes of their projects, indicating a strong fit for future collaborations.
    • E-Commerce Web Design & Development for Skincare Retailer
      5.0 Nov 14, 2024

      What impressed me most about this company was their strong eCommerce experience and proactive approach. They regularly offered helpful ideas, communicated clearly and directly, and kept everything open and transparent.

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    1 of 1 UX/UI Design reviews are 5 stars
    1 new review for UX/UI Design in past 6 months
    $10,000 – $49,000 avg. project cost

    UX/UI Design PROJECT HIGHLIGHT

    E-Commerce Site Dev for Hair Growth Supplement Company

    5.0 — Tulipan Software built a Shopify-based webshop for a hair growth supplement company. The team conducted market research, designed the site's UI/UX, created content and translations, and integrated Read more
    Read 1 Review

    Industry Experience

    Tulipan Software has demonstrated strong expertise in the Beauty & Cosmetics, Medical, and Healthcare industries. They have effectively enhanced eCommerce platforms for beauty retailers, achieving higher conversion rates and improved user experiences. In the Medical sector, they developed tailored patient management systems, significantly boosting operational efficiency. Their commitment to quality and innovation has garnered positive feedback across all industries, indicating that their services are particularly well-suited for clients in eCommerce and healthcare-focused sectors.

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    Select Industry to see insights

    Beauty & Cosmetics Medical Healthcare

    Average Project Cost Breakdown

    $10,000 to $49,000 (1)

    What Clients Have Said

    Clients consistently highlight Tulipan Software's exceptional value for cost, noting their strong eCommerce expertise and proactive approach. One client remarked on their 'good value for cost' and another emphasized the 'exceptional service and quality' provided. Overall sentiment reflects satisfaction with the pricing relative to the high-quality outcomes achieved, including improved conversion rates and operational efficiency, validating the company's reputation for delivering strong returns on investment.
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  • Wavepoint Inc. Logotype

    Wavepoint Inc.

    5.0 3 reviews
    Verified
    $5,000+
    $100 - $149 / hr
    2 - 9

    Services provided

    15% UX/UI Design
    30% Web Design
    25% Web Development +4
    10% AI Consulting
    10% E-Commerce Development
    5% Generative AI
    5% Graphic Design

    Focus Areas

    15% Usability Testing
    60% UX Strategy
    25% User Research

    Wavepoint Inc. is a web development and design company specializing in creating professional online presences and operational tools for diverse industries, including construction and biotech. The reviews highlight a 100% positive feedback rate, emphasizing their timely delivery, excellent communication, and ability to understand complex industry needs. Clients commend Wavepoint Inc. for exceeding expectations and creating solutions that enhance both brand identity and operational efficiency.

    See all 3 projects

    Reviews mention High-quality work

    Clients consistently commend Wavepoint Inc. for delivering high-quality work that exceeds expectations. One client emphasized the professional website and modernized brand identity, stating it 'clearly communicates who we are' and reduces investor pitch prep time. The founder noted Stephen's responsiveness and thoroughness, highlighting his ability to translate complex concepts into accessible content. Overall, clients express strong satisfaction with the quality, timeliness, and effectiveness of the services provided, recommending Wavepoint Inc. for credibility-building projects.
    • Web Development & Brand Identity Refresh for Biotech Company
      5.0 Mar 4, 2026

      Stephen built our company website from the ground up and it exceeded our expectations. He took the time to understand our business, our audience, and our goals before writing a single line of code. The result is a clean, professional site that clearly communicates who we are to investors and partners. He also refreshed our logo, which was a huge improvement. Communication was excellent throughout — Stephen is responsive, thorough, and easy to work with. He delivers what he promises, on time, and the quality is outstanding.

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    2 of 2 reviews are 5 stars
    Less than $10,000 avg. project cost

    Reviewed 2 times in the past 6 months

    In the past six months, Wavepoint Inc. has received positive feedback for their professionalism, timely communication, and ability to deliver high-quality websites tailored to client needs. One client praised Stephen for transforming their online presence and integrating internal tools effectively, while another highlighted the company's role in modernizing their brand identity and improving investor communication. Overall, clients expressed satisfaction with the results and strong support, recommending Wavepoint Inc. for website development projects.
    Read 2 Recent Reviews

    Industry Experience

    Wavepoint Inc. has demonstrated expertise in the biotech and construction industries. In biotech, they successfully established an online presence for LumaCell, enhancing brand identity and investor engagement. The feedback highlights strong communication and thorough understanding of the field. In construction, they improved Rebarber Enterprises' online visibility and created an integrated operational tool, effectively meeting both public and internal needs. Overall, clients commend Wavepoint Inc. for professionalism, timely delivery, and the ability to translate complex concepts into accessible solutions.

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    Select Industry to see insights

    Construction Other industries

    Average Project Cost Breakdown

    Less than $10,000 (1)

    What Clients Have Said

    Clients commend Wavepoint Inc. for its competitive pricing and exceptional value for money. One client highlighted that the pricing fit their budget and reflected good value, while another noted that Stephen's services elevated their online presence significantly without exceeding costs. Overall, the sentiment is overwhelmingly positive, with clients appreciating the quality of work delivered in relation to the fees charged, leading to long-term partnerships for ongoing support.
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  • Crrraw Holdings LLC Logotype

    5.0 1 review
    Verified
    $10,000+
    Undisclosed
    2 - 9
    Houston, TX

    Services provided

    10% UX/UI Design
    10% AI Agents
    10% AI Consulting +7
    10% AI Development
    10% API Development
    10% Custom Software Development
    10% Enterprise App Modernization
    10% Generative AI
    10% Mobile App Development
    10% Web Development

    Focus Areas

    35% Usability Testing
    35% User Research
    30% UX Strategy

    Crrraw Holdings LLC is a development company specializing in mobile app and backend solutions. According to the reviews, 100% of the feedback is positive, highlighting their excellent project management, fast responsiveness, and strong alignment with client values. Clients particularly appreciate their dedication to customer satisfaction and the seamless member experience they deliver.

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    Industry Experience

    Crrraw Holdings LLC has demonstrated expertise in the Healthcare industry, particularly in developing mobile applications and backend systems for prescription medication management. Clients have praised their quick responsiveness and commitment to aligning with company values, resulting in high satisfaction and effective project outcomes. The overall sentiment in this sector reflects strong approval, indicating that potential clients in healthcare seeking tailored tech solutions could find a good match with Crrraw Holdings LLC.

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    Average Project Cost Breakdown

    What Clients Have Said

    Clients have expressed a positive sentiment regarding Crrraw Holdings LLC's cost and value for money, noting it as a key reason for their selection. One client highlighted the 'good value for cost' and praised the company's alignment with their values. Additionally, the responsiveness and dedication of the team were emphasized, with feedback indicating that the company's commitment to client satisfaction further enhances its perceived value.
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  • 2FRESH Logotype

    Not yet reviewed

    Verified
    $10,000+
    $50 - $99 / hr
    10 - 49
    Prague, Czech Republic

    Services provided

    30% UX/UI Design
    30% Product Design
    30% Web Design +1
    10% Branding

    Focus Areas

    30% Usability Testing
    40% UX Strategy
    30% User Research

    Web design agency 2FRESH was launched in 2004. The agency focuses on Web Design and UX/UI Design, and is small.

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  • Clear Digital Inc Logotype

    Not yet reviewed

    Verified
    $50,000+
    $150 - $199 / hr
    50 - 249
    San Jose, CA

    Services provided

    10% UX/UI Design
    30% Web Design
    25% Web Development +2
    20% Digital Strategy
    15% Branding

    Focus Areas

    15% Usability Testing
    60% UX Strategy
    25% User Research

    Launched in 1999, Clear Digital Inc is a midsize web design agency. Their services include Web Design and Web Development.

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  • Figmenta Logotype

    5.0 4 reviews
    Verified
    $5,000+
    $50 - $99 / hr
    10 - 49
    Milano, Italy

    Services provided

    20% UX/UI Design
    20% Advertising
    20% Branding +2
    20% Event Marketing
    20% Social Media Marketing

    Focus Areas

    30% Usability Testing
    50% UX Strategy
    20% User Research

    Figmenta is a company, that specializes in digital consulting and communication for beauty, fashion, and lifestyle brands and products. Our commitment is to create the conditions that allow our

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  • Lextant Logotype

    Not yet reviewed

    Verified
    Undisclosed
    Undisclosed
    50 - 249
    Columbus, OH

    Services provided

    40% UX/UI Design
    30% Market Research
    30% Product Design

    Focus Areas

    20% Usability Testing
    40% UX Strategy
    40% User Research

    UX agency Lextant is based in Columbus, Ohio. Their services include UX/UI Design and Market Research.

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  • Creative Chaos Logotype

    4.9 7 reviews
    Verified
    $100,000+
    $50 - $99 / hr
    250 - 999
    Cambridge, MA

    Services provided

    25% UX/UI Design
    40% IT Staff Augmentation
    25% Custom Software Development +2
    5% Mobile App Development
    5% Web Development

    Focus Areas

    30% Usability Testing
    40% UX Strategy
    30% User Research

    Creative Chaos is a global staff augmentation and technology solutions provider. Whether you need to scale your team, build a custom software product, or develop a market-leading application, we

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  • Codemate Logotype

    Not yet reviewed

    Verified
    $25,000+
    $100 - $149 / hr
    50 - 249
    Helsinki, Finland

    Services provided

    10% UX/UI Design
    50% Web Development
    20% Mobile App Development +2
    10% AI Development
    10% Cloud Consulting & SI

    Focus Areas

    20% Usability Testing
    50% User Research
    30% UX Strategy

    Codemate is a website development company. Based in Helsinki, Finland and Oulu, Finland, their team provides Web Development and Mobile App Development.

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  • 1dea Design + Media Inc. Logotype

    Not yet reviewed

    Verified
    $5,000+
    $100 - $149 / hr
    10 - 49
    Kingston, Canada

    Services provided

    10% UX/UI Design
    30% Web Design
    25% Web Development +5
    10% Branding
    10% Graphic Design
    5% Digital Strategy
    5% Logo
    5% Print Design

    Focus Areas

    15% Usability Testing
    75% UX Strategy
    10% User Research

    1dea Design + Media Inc., a web design company, is in Kingston, Canada and Ottawa, Canada. The team offers Web Design and Web Development.

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  • Black & Black Creative Logotype

    Not yet reviewed

    Verified
    $25,000+
    $150 - $199 / hr
    10 - 49
    New York, NY

    Services provided

    30% UX/UI Design
    40% E-Commerce Development
    10% Branding +2
    10% Digital Strategy
    10% Web Development

    Focus Areas

    10% Usability Testing
    70% UX Strategy
    20% User Research

    E-commerce development company Black & Black Creative is headquartered in New York, New York and Edinburgh, Scotland. The team offers E-Commerce Development and UX/UI Design.

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  • Rock Agency Logotype

    Not yet reviewed

    Verified
    $10,000+
    $150 - $199 / hr
    10 - 49
    Cremorne, Australia

    Services provided

    20% UX/UI Design
    25% Web Design
    25% Web Development +3
    10% E-Commerce Development
    10% Pay Per Click
    10% Search Engine Optimization

    Focus Areas

    20% Usability Testing
    40% UX Strategy
    40% User Research

    Rock Agency is a web design company. They provide Web Design and Web Development and were launched in 2015. The agency is headquartered in Cremorne, Australia.

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  • CLEIO Logotype

    Not yet reviewed

    Verified
    $10,000+
    $150 - $199 / hr
    50 - 249
    Trois-Rivières, Canada

    Services provided

    10% UX/UI Design
    10% Computer Engineering
    10% Custom Software Development +7
    10% Digital Engineering
    10% Engineering
    10% IoT Development
    10% Mobile App Development
    10% Product Design
    10% Wearable App Development
    10% Web Design

    Focus Areas

    20% Usability Testing
    40% UX Strategy
    40% User Research

    CLEIO is a midsize Product Design company located in Trois-Rivières, Canada and Laval, Canada. The team provides Product Design and Engineering.

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  • Capellic LLC Logotype

    Capellic LLC

    Not yet reviewed

    Verified
    $75,000+
    $150 - $199 / hr
    10 - 49

    Services provided

    20% UX/UI Design
    30% Web Development
    20% Digital Strategy +2
    20% Web Design
    10% Conversion Optimization

    Focus Areas

    10% Usability Testing
    50% UX Strategy
    40% User Research

    Capellic LLC is a web development firm. Founded in 2012, their team focuses on Web Development and Web Design.

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  • Cappen Logotype

    5.0 2 reviews
    Verified
    $5,000+
    $100 - $149 / hr
    10 - 49
    Miami Beach, FL

    Services provided

    20% UX/UI Design
    20% Mobile App Development
    20% Web Design +3
    20% Web Development
    10% IoT Development
    10% Wearable App Development

    Focus Areas

    20% Usability Testing
    60% UX Strategy
    20% User Research

    Cappen provides comprehensive digital services, including website design, development, e-commerce solutions, and custom content management systems (CMS). Reviews highlight their holistic project approach, effective agile project management, and high-end design quality. Clients commend Cappen for their professionalism, direct communication, and ability to significantly enhance online sales and user engagement.

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    $3,000 Early-stage products refining UX $5,000 SaaS growing feature by feature $10,000 Mature products scaling fast

    UX/UI Design Subscription

    A monthly engagement designed for digital products, SaaS platforms, apps and complex websites that need continuous UX/UI improvements and strategic clarity. Ideal for companies evolving their product experience month over month.
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  • Fantasy Logotype

    Not yet reviewed

    Verified
    Undisclosed
    Undisclosed
    250 - 999
    San Francisco, CA

    Services provided

    20% UX/UI Design
    20% AI Agents
    20% AI Consulting +3
    20% Generative AI
    10% AI Development
    10% Digital Strategy

    Focus Areas

    33% Usability Testing
    34% UX Strategy
    33% User Research

    Fantasy is an user experience agency founded in 1999. The midsize team specializes in UX/UI Design and AI Consulting.

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  • 8reasons Digital Logotype

    Not yet reviewed

    Verified
    $10,000+
    $100 - $149 / hr
    10 - 49
    Holzkirchen, Germany

    Services provided

    80% UX/UI Design
    10% Business Consulting
    5% Graphic Design +1
    5% Web Design

    Focus Areas

    10% Usability Testing
    70% UX Strategy
    20% User Research

    8reasons Digital is an UX design company. The Holzkirchen, Germany-based firm was launched in 2018. Their services include UX/UI Design and Business Consulting.

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  • Studio Off Grid Logotype

    5.0 1 review
    Verified
    $5,000+
    $200 - $300 / hr
    2 - 9
    Budapest, Hungary

    Services provided

    80% UX/UI Design
    20% Low/No Code Development

    Focus Areas

    30% Usability Testing
    40% UX Strategy
    30% User Research

    We don't introduce ourselvesOur designs do. Small team, big impact. Think less blockbuster, more indie classic. We create logical systems, then add that human touch that makes them stick. We don’t

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  • Smotly Logotype

    Not yet reviewed

    Verified
    $10,000+
    $100 - $149 / hr
    10 - 49
    Champs-sur-Marne, France

    Services provided

    20% UX/UI Design
    30% E-Commerce Development
    30% Web Development +1
    20% API Development

    Focus Areas

    40% Usability Testing
    40% UX Strategy
    20% User Research

    Smotly is a web development company. Based in Champs-sur-Marne, France, the firm was launched in 2007. Their team provides Web Development and E-Commerce Development.

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  • 4A Labs Logotype

    Not yet reviewed

    Verified
    $5,000+
    $25 - $49 / hr
    50 - 249
    Aventura, FL

    Services provided

    20% UX/UI Design
    30% AI Development
    30% Custom Software Development +1
    20% AI Consulting

    Focus Areas

    50% Usability Testing
    50% UX Strategy

    4A Labs is a midsize software development firm. Launched in 2014, the team specializes in Custom Software Development and Artificial Intelligence.

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  • SIRO Digital Agency Logotype

    Not yet reviewed

    Verified
    $5,000+
    $100 - $149 / hr
    10 - 49
    Austin, TX

    Services provided

    20% UX/UI Design
    20% API Development
    20% IT Strategy Consulting +2
    20% Mobile App Development
    20% Web Development

    Focus Areas

    35% Usability Testing
    35% User Research
    30% UX Strategy

    SIRO Digital Agency is a small user experience company. Launched in 2008, the team provides UX/UI Design and IT strategy consulting.

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  • Devtics Technologies Logotype

    Not yet reviewed

    Verified
    $1,000+
    $25 - $49 / hr
    10 - 49
    Lahore, Pakistan

    Services provided

    20% UX/UI Design
    20% Branding
    20% Search Engine Optimization +2
    20% Web Design
    20% Web Development

    Focus Areas

    33% Usability Testing
    34% UX Strategy
    33% User Research

    Devtics Technologies is a branding firm. Founded in 2018, the company is based in Lahore, Pakistan and Sheridan, Wyoming. Their team specializes in Branding and Search Engine Optimization.

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  • Art IT - Intelligent Technology Logotype

    Not yet reviewed

    Verified
    $10,000+
    < $25 / hr
    250 - 999
    Campinas, Brazil

    Services provided

    10% UX/UI Design
    10% API Development
    10% Architectural Design +8
    10% BI & Big Data Consulting & SI
    10% Custom Software Development
    10% IT Strategy Consulting
    10% Mobile App Development
    10% Product Design
    10% Web Development
    5% Microservices Architecture Services
    5% Web Design

    Focus Areas

    30% Usability Testing
    35% UX Strategy
    35% User Research

    Art IT - Intelligent Technology is an user experience design agency. Based in Campinas, Brazil, their midsize team offers UX/UI Design and Architectural Design. The company was founded in 2002.

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  • Softescu Logotype

    5.0 1 review
    Verified
    $5,000+
    $50 - $99 / hr
    10 - 49
    New York, NY

    Services provided

    10% UX/UI Design
    50% Web Development
    20% Mobile App Development +2
    15% Enterprise App Modernization
    5% Application Testing

    Focus Areas

    30% Usability Testing
    40% User Research
    30% UX Strategy

    Softescu is an enterprise technology partner that combines deep technical expertise with unwavering security standards to deliver exceptional digital solutions. Since 2008, we've been helping

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  • Flowfye Logotype

    Not yet reviewed

    Verified
    $5,000+
    $50 - $99 / hr
    10 - 49
    Sheridan, WY

    Services provided

    35% UX/UI Design
    30% Web Design
    25% Web Development +1
    10% Branding

    Focus Areas

    40% Usability Testing
    30% UX Strategy
    30% User Research

    Flowfye is an UX design company launched in 2023. The team specializes in UX/UI Design and Web Design.

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  • Analia Luque Logotype

    Not yet reviewed

    Verified
    $5,000+
    $50 - $99 / hr
    Freelancer
    Punta del Este, Uruguay

    Services provided

    25% UX/UI Design
    60% Product Design
    15% Market Research

    Focus Areas

    20% Usability Testing
    60% UX Strategy
    20% User Research

    Analia Luque is a Product Design company. Launched in 2025, the team focuses on Product Design and UX/UI Design. The agency is based in Punta del Este, Uruguay.

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  • Ferraz Creative Logotype

    Not yet reviewed

    Verified
    $10,000+
    $150 - $199 / hr
    10 - 49
    Toronto, Canada

    Services provided

    30% UX/UI Design
    30% Product Design
    20% Branding +1
    20% Web Design

    Focus Areas

    20% Usability Testing
    45% UX Strategy
    35% User Research

    Ferraz Creative is an UX design agency based in Toronto, Canada. The team offers UX/UI Design and Product Design.

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    More responsive than most other service providers

    Ferraz Creative is very responsive

    They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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  • Meadowloop Logotype

    Meadowloop

    Not yet reviewed

    Verified
    $1,000+
    $150 - $199 / hr
    2 - 9

    Services provided

    50% UX/UI Design
    20% Product Design
    20% Web Design +1
    10% AI Consulting

    Focus Areas

    35% Usability Testing
    40% User Research
    25% UX Strategy

    Meadowloop is an UX design agency. They were established in 2024, and their services include UX/UI Design and Web Design.

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  • I-Cube Systems Private Limited Logotype

    I-Cube Systems Private Limited

    Not yet reviewed

    Verified
    $5,000+
    $25 - $49 / hr
    10 - 49

    Services provided

    10% UX/UI Design
    10% AI Agents
    10% AI Consulting +7
    10% AI Development
    10% Custom Software Development
    10% Generative AI
    10% Mobile App Development
    10% Product Design
    10% Web Design
    10% Web Development

    Focus Areas

    35% Usability Testing
    35% User Research
    30% UX Strategy

    I-Cube Systems Private Limited is a small web design company in New Delhi, India and Mant Khas, India. Their services include Web Design and UX/UI Design.

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  • Zara Technologies Logotype

    Not yet reviewed

    Verified
    $5,000+
    $25 - $49 / hr
    50 - 249
    Sugar Land, TX

    Services provided

    10% UX/UI Design
    30% Web Design
    15% Advertising +6
    10% Architectural Design
    10% Direct Marketing
    10% Other Marketing
    5% IT Strategy Consulting
    5% Marketing Strategy
    5% Media Planning & Buying

    Focus Areas

    30% Usability Testing
    40% UX Strategy
    30% User Research

    Zara Technologies is a midsize Sugar Land, Texas-based web design company. The team specializes in Web Design and Advertising.

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  • ICS-digital LLP Logotype

    Not yet reviewed

    Verified
    $10,000+
    $150 - $199 / hr
    50 - 249
    Leeds, England

    Services provided

    10% UX/UI Design
    10% Advertising
    10% Branding +7
    10% Content Marketing
    10% Graphic Design
    10% Public Relations
    10% Search Engine Optimization
    10% Social Media Marketing
    10% Web Design
    10% Web Development

    Focus Areas

    30% Usability Testing
    40% UX Strategy
    30% User Research

    ICS-digital LLP is a midsize Advertising company founded in 2009. Their services include Advertising and Branding.

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  • StackPlus Logotype

    StackPlus

    Not yet reviewed

    Verified
    $10,000+
    $25 - $49 / hr
    10 - 49

    Services provided

    20% UX/UI Design
    20% AI Development
    20% IT Staff Augmentation +2
    20% Mobile App Development
    20% Web Development

    Focus Areas

    35% Usability Testing
    35% UX Strategy
    30% User Research

    StackPlus is an user experience company founded in 2024. The firm focuses on UX/UI Design and IT staff augmentation.

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    More responsive than most other service providers

    StackPlus is very responsive

    They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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  • Construct Digital Logotype

    Not yet reviewed

    Verified
    $5,000+
    $100 - $149 / hr
    10 - 49
    Singapore, Singapore

    Services provided

    10% UX/UI Design
    10% Account-Based Marketing
    10% Advertising +7
    10% Content Marketing
    10% Digital Strategy
    10% Performance Marketing
    10% Search Engine Optimization
    10% Social Media Marketing
    10% Web Design
    10% Web Development

    Focus Areas

    33% Usability Testing
    34% User Research
    33% UX Strategy

    Construct Digital, a SEO services firm, is in Singapore, Singapore. Their services include Search Engine Optimization and Social Media Marketing.

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  • Kinsh Technologies Logotype

    Kinsh Technologies

    Not yet reviewed

    Verified
    $1,000+
    < $25 / hr
    10 - 49

    Services provided

    10% UX/UI Design
    25% Search Engine Optimization
    15% E-Commerce Development +4
    15% Social Media Marketing
    15% Web Design
    15% Web Development
    5% Graphic Design

    Focus Areas

    30% Usability Testing
    40% UX Strategy
    30% User Research

    SEO agency Kinsh Technologies was launched in 2007. The small team provides Search Engine Optimization and E-Commerce Development.

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    More responsive than most other service providers

    Kinsh Technologies is very responsive

    They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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  • SimpliCreative Logotype

    Not yet reviewed

    Verified
    $10,000+
    $150 - $199 / hr
    2 - 9
    San Diego, CA

    Services provided

    10% UX/UI Design
    30% Web Design
    30% Web Development +4
    15% Content Marketing
    5% Conversion Optimization
    5% Digital Strategy
    5% Search Engine Optimization

    Focus Areas

    25% Usability Testing
    50% UX Strategy
    25% User Research

    Headquartered in San Diego, California, SimpliCreative is a small web design company. The team provides Web Design and Web Development.

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  • Thoughtcodes LLC Logotype

    Not yet reviewed

    Verified
    $5,000+
    $50 - $99 / hr
    10 - 49
    Alexandria, VA

    Services provided

    20% UX/UI Design
    20% Custom Software Development
    20% Cybersecurity +2
    20% Mobile App Development
    20% Web Development

    Focus Areas

    20% Usability Testing
    50% User Research
    30% UX Strategy

    Thoughtcodes LLC is an user experience design agency. Founded in 2015, the company specializes in UX/UI Design and Cybersecurity.

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  • Stick Works Agency Logotype

    Not yet reviewed

    Verified
    $5,000+
    $100 - $149 / hr
    2 - 9
    Waltham, MA

    Services provided

    20% UX/UI Design
    20% Branding
    20% Marketing Strategy +2
    20% Search Engine Optimization
    20% Web Design

    Focus Areas

    20% Usability Testing
    50% User Research
    30% UX Strategy

    Established in 2025, Stick Works Agency, a small branding firm, is located in Waltham, Massachusetts. Their team specializes in Branding and Marketing Strategy.

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  • Easy Peasy Web Studio Logotype

    5.0 1 review
    Verified
    $10,000+
    Undisclosed
    2 - 9
    Glendale, CA

    Services provided

    10% UX/UI Design
    25% Web Design
    25% Web Development +5
    10% Branding
    10% Content Marketing
    10% Conversion Optimization
    5% Ecommerce Marketing
    5% Search Engine Optimization

    Focus Areas

    30% Usability Testing
    35% UX Strategy
    35% User Research

    Easy Peasy Web Studio builds high-converting websites. Most studios start with design — we start with meaning. We turn deep product research, audience insights, and structured brand thinking

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  • Bloomstreet, Inc Logotype

    Not yet reviewed

    Verified
    $5,000+
    $100 - $149 / hr
    2 - 9
    Chuo City, Japan

    Services provided

    10% UX/UI Design
    30% Search Engine Optimization
    20% Conversion Optimization +3
    20% Digital Strategy
    10% Content Marketing
    10% Pay Per Click

    Focus Areas

    20% Usability Testing
    70% UX Strategy
    10% User Research

    Bloomstreet, Inc is a SEO agency. Launched in 2014, the company provides Search Engine Optimization and Digital Strategy.

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  • Merge Rocks Logotype

    Merge Rocks

    4.9 66 reviews
    $10,000+
    $25 - $49 / hr
    10 - 49

    Services provided

    60% UX/UI Design
    20% Web Design
    20% Web Development

    Focus Areas

    35% Usability Testing
    35% UX Strategy
    30% User Research

    Merge Rocks is a UX/UI design company known for delivering high-quality user experience and interface design services across various industries. The company consistently receives positive feedback, with over 90% of reviews praising their responsiveness, ability to integrate with client teams, and expertise in digital interface design. Clients particularly commend their communication skills and ability to swiftly implement feedback, though some suggest improvements in QA processes.

    See all 66 projects
    0 of 1 Usability Testing reviews is 5 stars
    1 new review for Usability Testing in past 6 months
    Unknown avg. project cost

    Usability Testing Experience

    Merge Rocks has received positive feedback for its Usability Testing services, with 80% of reviewers noting their effective UX/UI design and ability to understand complex requirements quickly. Clients highlighted improvements in user experience and operational efficiency as key impacts. While 10% expressed a need for better structure in communication, overall sentiment reflects strong satisfaction with Merge Rocks' expertise and value for cost.

    Read Most Recent Review
    39 of 47 UX/UI Design reviews are 5 stars
    4 new reviews for UX/UI Design in past 6 months
    $10,000 – $49,000 avg. project cost

    UX/UI Design PROJECT HIGHLIGHT

    Web Design & Development & UX/UI Design for FinTech Company

    5.0 — Merge Rocks provides UX/UI design services for a fintech company. The team is also responsible for redesigning the client's website and providing web development using Webflow. Read more
    Read 47 Reviews

    Average Project Cost Breakdown

    $10,000 to $49,000 (18) $50,000 to $199,999 (11) Less than $10,000 (7) $200,000 to $999,999 (2)

    What Clients Have Said

    Overall, clients express a strong sentiment regarding the cost and value for money provided by Merge Rocks. Many reviews highlight that their pricing fits within budgets while delivering exceptional quality. For instance, one client specifically noted, 'pricing fit our budget and they offered good value for cost.' Another stated, 'Merge's expertise in design and development at a reasonable price impressed us.' Clients appreciate the responsiveness and professionalism of the team, which enhances their perception of value received for the investment made.
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    More responsive than most other service providers

    Merge Rocks is very responsive

    They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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  • UX Connections Logotype

    4.9 31 reviews
    $1,000+
    $100 - $149 / hr
    10 - 49
    London, England

    Services provided

    65% UX/UI Design
    35% Market Research

    Focus Areas

    50% Usability Testing
    50% User Research

    UX Connections is a specialized UX/UI design consultancy known for delivering comprehensive User Experience Design services, including UX research, user journey mapping, and digital interface design. Across their reviews, clients consistently praise their professionalism, timely delivery, and attention to detail, with approximately 100% expressing satisfaction in these areas. Their ability to provide tailored, user-centered design solutions and integrate seamlessly with client teams is frequently highlighted as impressive.

    See all 31 projects
    2 of 2 reviews are 5 stars
    1 new review for UX/UI Design services
    $50,000 – $199,999 avg. project cost

    Reviewed 2 times in the past 6 months

    Recent reviews for UX Connections highlight their strong project management and adaptability, with clients noting timely delivery and a collaborative approach. One client praised their focus on driving results despite ambiguity, while another emphasized the quality of their research and professionalism. Overall, feedback indicates high satisfaction, with clients appreciating the timely insights and effective communication, though minor suggestions for deeper product understanding were noted.
    Read 2 Recent Reviews
    2 of 2 Usability Testing reviews are 5 stars
    1 new review for Usability Testing in past 6 months
    Unknown avg. project cost

    Usability Testing Experience

    UX Connections has received overwhelmingly positive feedback for their Usability Testing services, with 100% of reviewers noting strong communication and timely delivery. Clients praised their collaborative approach, professionalism, and the quality of their deliverables, particularly in improving user engagement and conversion rates. Key strengths include their ability to create detailed user journeys and actionable recommendations, with no reported areas for improvement. Overall, they are regarded as competent partners in enhancing user experience.

    Read Most Recent Review

    Average Project Cost Breakdown

    $10,000 to $49,000 (12) Less than $10,000 (3) $50,000 to $199,999 (3) $200,000 to $999,999 (2)

    What Clients Have Said

    The overall sentiment regarding UX Connections' cost and value for money is positive. Clients frequently commend their pricing as fitting within budgets while emphasizing the high quality of delivered work. One client noted, 'Great culture fit and good value for cost,' while another stated, 'Their financial flexibility and realistic rates were impressive.' Many reviews highlight that the services provided exceeded expectations, affirming that clients feel they received excellent value for their investment.
    Read All Reviews
    View Profile
  • Arctic Grey, Ltd. Logotype

    4.9 47 reviews
    $75,000+
    $150 - $199 / hr
    50 - 249
    New York, NY

    Services provided

    20% UX/UI Design
    80% E-Commerce Development

    Focus Areas

    45% Usability Testing
    45% UX Strategy
    10% User Research

    Arctic Grey, Ltd. is a digital agency specializing in User Experience Design and User Interface Design, particularly for e-commerce platforms like Shopify. The company has received overwhelmingly positive feedback, with around 95% of reviews highlighting their exceptional project management, clear communication, and strategic approach to enhancing user experience. Clients consistently praise their ability to deliver on time and exceed expectations, with 80% emphasizing their reliability and expertise in creating user-centered design solutions.

    See all 47 projects

    Reviews mention Adaptable

    The feedback regarding Arctic Grey, Ltd. highlights their adaptability in project management. Clients noted their responsiveness to shifting needs, ensuring that requirements were met without disrupting the project timeline. One client emphasized their proactive communication and ability to anticipate challenges, which contributed to a smooth implementation. Overall, the sentiment is highly positive, with clients appreciating the tailored approach that aligned with their specific business goals.
    • E-Commerce Site Migration for Golf Technology Firm
      5.0 Aug 18, 2025

      When SkyGolf’s needs or priorities shifted, Arctic Grey was responsive and adaptable, ensuring requirements were met without disruption to the overall project plan. Their ability to anticipate potential roadblocks and address them early contributed to a smooth and efficient implementation.

      Read Full Review
    Read All Reviews
    21 of 23 UX/UI Design reviews are 5 stars
    7 new reviews for UX/UI Design in past 6 months
    $10,000 – $49,000 avg. project cost

    UX/UI Design PROJECT HIGHLIGHT

    E-Commerce Website Migration & Revamp for Liquor Retailer

    5.0 — Arctic Grey, Ltd. migrated a website from WooCommerce to Shopify for a liquor retailer. The team built a fully optimized Shopify store and connected the client's POS system to real-time inventory Read more
    Read 23 Reviews

    Industry Experience

    Arctic Grey, Ltd. has received positive feedback across various industries including eCommerce, Food & Beverage, Manufacturing, and Retail. In eCommerce, clients praised their expertise in site migration, user experience optimization, and innovative solutions, resulting in increased sales and improved customer engagement. Feedback from the Food & Beverage sector highlighted their ability to meet compliance standards and enhance online presence. Overall, their strengths lie in project management, responsiveness, and delivering tailored solutions, making them an ideal partner for companies in these industries.

    Read All Reviews

    Select Industry to see insights

    Retail Beauty Media Transportation Consumer Products Other Industry Advertising & marketing Food & Beverages Government Wellness & Fitness GPS, Navigation & GIS Food & Beverage eCommerce Manufacturing Other industries

    More responsive than most other service providers

    Arctic Grey, Ltd. is very responsive

    They are a great candidate to start a conversation with. Send them a short message or project inquiry.
    Get in Touch
    View Profile
  • Ailleron Logotype

    4.9 7 reviews
    $25,000+
    $50 - $99 / hr
    1,000 - 9,999
    Kraków, Poland

    Services provided

    20% UX/UI Design
    30% Mobile App Development
    20% AI Development +2
    20% Custom Software Development
    10% Low/No Code Development

    Focus Areas

    30% Usability Testing
    50% UX Strategy
    20% User Research

    Ailleron is a technology solutions provider specializing in digital interface design and user-centered design for the hospitality industry. With a focus on interactive television and hotel automation systems, their services are highly valued, with 100% of feedback noting efficient project management and adaptability to new technologies. Reviewers appreciated their ability to modernize and modify systems to meet evolving needs.

    See all 7 projects

    Reviews mention Timely

    Ailleron has received positive feedback regarding their timeliness in project delivery. Clients appreciate the efficient project management, with one IT Manager noting that all phases were supervised effectively, resulting in no communication or time issues. Furthermore, a Deputy Director at Bank Pocztowy highlighted their use of Jira for project management and regular updates, ensuring timely task completion. Overall, clients express satisfaction with Ailleron's responsiveness and ability to adapt to project needs promptly.
    • Interactive TV System Development for Hotel Chain
      5.0 Sep 1, 2023

      The running of the project should be assessed positively. All phases from planning, through delivery, installation to commissioning were supervised and monitored very efficiently. The coordination of the work proceeded without communication or time problems. The company has always tried to adapt to the changing conditions of the project and find the best solution to the problem from the investor's point of view.

      Read Full Review
    Read All Reviews
    1 of 1 Usability Testing reviews is 5 stars
    $10,000 – $49,000 avg. project cost

    Usability Testing Experience

    Ailleron has received overwhelmingly positive feedback for their Usability Testing services, with 100% of reviewers expressing satisfaction. Clients praise their high-quality work, flexibility, and responsiveness, highlighting successful project outcomes through innovative Agile methodologies. Notably, 100% of clients recognized significant improvements in usability and functionality due to Ailleron's user experience design approach. The company is often described as a valuable partner in achieving project goals, with no negative feedback reported regarding their performance.

    Read Most Recent Review
    1 of 1 UX/UI Design reviews are 5 stars
    $1,000,000 – $9,999,999 avg. project cost

    UX/UI Design PROJECT HIGHLIGHT

    Interactive TV System Development for Hotel Chain

    5.0 — Ailleron has developed an interactive TV system for a hotel chain. Tasks have included building a dedicated tablet app that provides interactive multimedia content, hotel services, and hotel room Read more
    Read 1 Review

    Industry Experience

    Ailleron has demonstrated significant expertise in the Hospitality & Leisure and Financial Services industries, developing interactive TV solutions for hotels and digital banking platforms for multiple banks. Clients have praised Ailleron for their adaptability to new technologies, project management efficiency, and strong communication. Additionally, they have ventured into the Education sector by successfully developing mobile applications. Overall, their positive feedback highlights a strong alignment with client needs and a commitment to delivering quality solutions across these industries.

    Read All Reviews

    Select Industry to see insights

    Hospitality & leisure Financial services Education
    View Profile

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Ability to deliver
Focus
Clutch Leaders Matrix

Rollover to see company insights or click a company below for more details.

1 AgileEngine
2 Qubstudio
3 Excited
4 Browser London
5 Creative Navy
6 Widelab
7 Merge Rocks
8 Capital Numbers
9 DOOR3
10 PowerGate Software
11 UX Connections
12 Digital Aptech
13 QUARTE
14 UX studio
15 Slide UX

List of the Top 15 Usability Testing Firms

  1. AgileEngine Logotype

    AgileEngine

    $25,000+
    $25 - $49 / hr
    1,000 - 9,999
    Boca Raton, FL

    Ability to deliver

    38.8/40.0
    19/20 Reviews
    10/10 Clients & Experience
    9.8/10 Market Presence

    Service focus

    20% UX/UI Design
    25% Usability Testing
    80% Other
    View Profile Visit Website
  2. Qubstudio Logotype

    Qubstudio

    $10,000+
    $50 - $99 / hr
    50 - 249
    L'viv, Ukraine

    Ability to deliver

    39.6/40.0
    20/20 Reviews
    10/10 Clients & Experience
    9.6/10 Market Presence

    Service focus

    100% UX/UI Design
    33% Usability Testing
    View Profile Visit Website
  3. Excited Logotype

    Excited

    $10,000+
    $50 - $99 / hr
    10 - 49
    L'viv, Ukraine

    Ability to deliver

    39.5/40.0
    20/20 Reviews
    10/10 Clients & Experience
    9.5/10 Market Presence

    Service focus

    90% UX/UI Design
    35% Usability Testing
    10% Other
    View Profile Visit Website
  4. Browser London Logotype

    Browser London

    $10,000+
    $100 - $149 / hr
    10 - 49
    London, England

    Ability to deliver

    39.3/40.0
    19.6/20 Reviews
    10/10 Clients & Experience
    9.7/10 Market Presence

    Service focus

    70% UX/UI Design
    35% Usability Testing
    30% Other
    View Profile Visit Website
  5. Creative Navy Logotype

    Creative Navy

    $5,000+
    $100 - $149 / hr
    10 - 49
    London, England

    Ability to deliver

    39.6/40.0
    20/20 Reviews
    10/10 Clients & Experience
    9.6/10 Market Presence

    Service focus

    100% UX/UI Design
    30% Usability Testing
    View Profile Visit Website
  6. Widelab Logotype

    Widelab

    $5,000+
    $50 - $99 / hr
    50 - 249
    Gdańsk, Poland

    Ability to deliver

    38.8/40.0
    20/20 Reviews
    10/10 Clients & Experience
    8.8/10 Market Presence

    Service focus

    50% UX/UI Design
    30% Usability Testing
    50% Other
    View Profile Visit Website
  7. Merge Rocks Logotype

    Merge Rocks

    $10,000+
    $25 - $49 / hr
    10 - 49

    Ability to deliver

    38.7/40.0
    20/20 Reviews
    10/10 Clients & Experience
    8.7/10 Market Presence

    Service focus

    60% UX/UI Design
    35% Usability Testing
    40% Other
    View Profile Visit Website
  8. Capital Numbers Logotype

    Capital Numbers

    $5,000+
    $25 - $49 / hr
    250 - 999
    Kolkata, India

    Ability to deliver

    39.8/40.0
    20/20 Reviews
    10/10 Clients & Experience
    9.8/10 Market Presence

    Service focus

    10% UX/UI Design
    35% Usability Testing
    90% Other
    View Profile Visit Website
  9. DOOR3 Logotype

    DOOR3

    $25,000+
    $100 - $149 / hr
    50 - 249
    New York, NY

    Ability to deliver

    39.3/40.0
    19.6/20 Reviews
    10/10 Clients & Experience
    9.7/10 Market Presence

    Service focus

    33% UX/UI Design
    35% Usability Testing
    67% Other
    View Profile Visit Website
  10. PowerGate Software Logotype

    PowerGate Software

    $10,000+
    < $25 / hr
    250 - 999
    Hanoi, Vietnam

    Ability to deliver

    38.7/40.0
    19.2/20 Reviews
    10/10 Clients & Experience
    9.5/10 Market Presence

    Service focus

    15% UX/UI Design
    40% Usability Testing
    85% Other
    View Profile Visit Website
  11. UX Connections Logotype

    UX Connections

    $1,000+
    $100 - $149 / hr
    10 - 49
    London, England

    Ability to deliver

    36.1/40.0
    17.4/20 Reviews
    10/10 Clients & Experience
    8.7/10 Market Presence

    Service focus

    65% UX/UI Design
    50% Usability Testing
    35% Other
    View Profile Visit Website
  12. Digital Aptech Logotype

    Digital Aptech

    $1,000+
    < $25 / hr
    250 - 999
    Kolkata, India

    Ability to deliver

    39.5/40.0
    20/20 Reviews
    10/10 Clients & Experience
    9.5/10 Market Presence

    Service focus

    10% UX/UI Design
    35% Usability Testing
    90% Other
    View Profile Visit Website
  13. QUARTE Logotype

    QUARTE

    $10,000+
    $50 - $99 / hr
    10 - 49
    L'viv, Ukraine

    Ability to deliver

    37.8/40.0
    19.2/20 Reviews
    10/10 Clients & Experience
    8.6/10 Market Presence

    Service focus

    100% UX/UI Design
    33% Usability Testing
    View Profile Visit Website
  14. UX studio Logotype

    UX studio

    $10,000+
    $50 - $99 / hr
    50 - 249
    Budapest, Hungary

    Ability to deliver

    37.4/40.0
    17.6/20 Reviews
    9.9/10 Clients & Experience
    9.9/10 Market Presence

    Service focus

    50% UX/UI Design
    30% Usability Testing
    50% Other
    View Profile Visit Website
  15. Slide UX Logotype

    Slide UX

    $5,000+
    $150 - $199 / hr
    10 - 49
    Austin, TX

    Ability to deliver

    37.7/40.0
    18.2/20 Reviews
    10/10 Clients & Experience
    9.5/10 Market Presence

    Service focus

    90% UX/UI Design
    33% Usability Testing
    10% Other
    View Profile Visit Website
  16. GeekyAnts Logotype

    GeekyAnts

    $10,000+
    $25 - $49 / hr
    250 - 999
    San Francisco, CA

    Ability to deliver

    39.9/40.0
    20/20 Reviews
    10/10 Clients & Experience
    9.9/10 Market Presence

    Service focus

    10% UX/UI Design
    30% Usability Testing
    90% Other
    View Profile Visit Website
  17. Konstant Infosolutions Logotype

    Konstant Infosolutions

    $5,000+
    $25 - $49 / hr
    250 - 999
    Jaipur, India

    Ability to deliver

    39.8/40.0
    20/20 Reviews
    10/10 Clients & Experience
    9.8/10 Market Presence

    Service focus

    10% UX/UI Design
    30% Usability Testing
    90% Other
    View Profile Visit Website
  18. Tangivel Logotype

    Tangivel

    $50,000+
    $50 - $99 / hr
    50 - 249
    Lisboa, Portugal

    Ability to deliver

    35.8/40.0
    16.8/20 Reviews
    9.7/10 Clients & Experience
    9.3/10 Market Presence

    Service focus

    50% UX/UI Design
    40% Usability Testing
    50% Other
    View Profile Visit Website
  19. Arctic Grey, Ltd. Logotype

    Arctic Grey, Ltd.

    $75,000+
    $150 - $199 / hr
    50 - 249
    New York, NY

    Ability to deliver

    39.1/40.0
    20/20 Reviews
    10/10 Clients & Experience
    9.1/10 Market Presence

    Service focus

    20% UX/UI Design
    45% Usability Testing
    80% Other
    View Profile Visit Website
  20. Infinum Logotype

    Infinum

    $50,000+
    $150 - $199 / hr
    250 - 999
    New York, NY

    Ability to deliver

    39.6/40.0
    19.6/20 Reviews
    10/10 Clients & Experience
    10/10 Market Presence

    Service focus

    10% UX/UI Design
    30% Usability Testing
    90% Other
    View Profile Visit Website
  21. Spaceberry Studio Logotype

    Spaceberry Studio

    $10,000+
    $50 - $99 / hr
    10 - 49
    Kyiv, Ukraine

    Ability to deliver

    38.5/40.0
    19.2/20 Reviews
    10/10 Clients & Experience
    9.3/10 Market Presence

    Service focus

    100% UX/UI Design
    22% Usability Testing
    View Profile Visit Website
  22. Ailleron Logotype

    Ailleron

    $25,000+
    $50 - $99 / hr
    1,000 - 9,999
    Kraków, Poland

    Ability to deliver

    35.6/40.0
    16/20 Reviews
    10/10 Clients & Experience
    9.6/10 Market Presence

    Service focus

    20% UX/UI Design
    30% Usability Testing
    80% Other
    View Profile Visit Website
  23. The Story | AI Development + User Experience Logotype

    The Story | AI Development + User Experience

    $10,000+
    $50 - $99 / hr
    10 - 49
    Warszawa, Poland

    Ability to deliver

    37/40.0
    17.6/20 Reviews
    9.6/10 Clients & Experience
    9.7/10 Market Presence

    Service focus

    50% UX/UI Design
    45% Usability Testing
    50% Other
    View Profile Visit Website
  24. Neuron Logotype

    Neuron

    $25,000+
    $150 - $199 / hr
    10 - 49
    San Francisco, CA

    Ability to deliver

    39.7/40.0
    20/20 Reviews
    10/10 Clients & Experience
    9.7/10 Market Presence

    Service focus

    100% UX/UI Design
    10% Usability Testing
    View Profile Visit Website
  25. Flying Bisons Logotype

    Flying Bisons

    $50,000+
    $50 - $99 / hr
    50 - 249
    Warszawa, Poland

    Ability to deliver

    37.3/40.0
    18.4/20 Reviews
    10/10 Clients & Experience
    8.9/10 Market Presence

    Service focus

    100% UX/UI Design
    25% Usability Testing
    View Profile Visit Website
  26. Linkup ST Logotype

    Linkup ST

    $10,000+
    $50 - $99 / hr
    50 - 249
    Wrocław, Poland

    Ability to deliver

    37.8/40.0
    18.8/20 Reviews
    10/10 Clients & Experience
    9/10 Market Presence

    Service focus

    100% UX/UI Design
    20% Usability Testing
    View Profile Visit Website
  27. ArcTouch Logotype

    ArcTouch

    $100,000+
    $50 - $99 / hr
    250 - 999
    San Francisco, CA

    Ability to deliver

    38/40.0
    18/20 Reviews
    10/10 Clients & Experience
    10/10 Market Presence

    Service focus

    20% UX/UI Design
    25% Usability Testing
    80% Other
    View Profile Visit Website
  28. Adam Fard UX Studio Logotype

    Adam Fard UX Studio

    $10,000+
    $50 - $99 / hr
    10 - 49
    New York, NY

    Ability to deliver

    36.9/40.0
    17.2/20 Reviews
    10/10 Clients & Experience
    9.7/10 Market Presence

    Service focus

    100% UX/UI Design
    30% Usability Testing
    View Profile Visit Website
  29. ProCreator Design Logotype

    ProCreator Design

    $10,000+
    $25 - $49 / hr
    50 - 249
    Navi Mumbai, India

    Ability to deliver

    36.2/40.0
    16.6/20 Reviews
    10/10 Clients & Experience
    9.6/10 Market Presence

    Service focus

    80% UX/UI Design
    30% Usability Testing
    20% Other
    View Profile Visit Website
  30. UX Team Logotype

    UX Team

    $5,000+
    $100 - $149 / hr
    50 - 249
    Franklin Lakes, NJ

    Ability to deliver

    33.5/40.0
    17.4/20 Reviews
    9.5/10 Clients & Experience
    6.7/10 Market Presence

    Service focus

    50% UX/UI Design
    50% Usability Testing
    50% Other
    View Profile Visit Website

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Usability Testing Agency FAQs

Looking for a usability testing agency but not sure where to start? We've put together answers to the most common questions businesses ask when searching for a trusted partner. This FAQ covers what you need to know before hiring a usability testing agency, from pricing and services to results and red flags.

Clutch identifies firms that ensure digital products are intuitive, accessible, and user-friendly through testing twice a year based on a proprietary methodology. The top usability testing agencies for Fall 2025 include:

  1. Qubstudio

  2. AgileEngine

  3. Excited

  4. Infinum

  5. Creative Navy

  6. Widelab

  7. Merge Rocks

  8. Browser London

  9. Slide UX

  10. Capital Numbers

  11. Lighthouse, now Digital Product People

  12. UX studio

  13. Ailleron

  14. Digital Aptech

  15. UX Connections

Budgets vary widely based on different variables such as the project’s scope, methodology, and sample size. According to data gathered by our team at Clutch, the average cost of hiring a dedicated usability testing provider ranges between $100 – $200 per hour; but it depends from one project to another. For instance, a targeted remote user testing sprint can start around $5,000 – $10,000, while comprehensive, in-lab studies with multiple rounds may run $25,000 – $60,000+. Agencies also often bundle other services such as recruitment, incentives, and analysis into fixed-price packages, so clarify line items before signing.

Usability testing agencies focus on ensuring products perform seamlessly as intended. When you partner with these providers, you can rely on their end-to-end services and expertise, such as the following:

  • Test planning and participant recruitment
  • Moderated and unmoderated studies (i.e., desktop, mobile, in-app)
  • Accessibility audits and heuristic reviews
  • Eye-tracking, click-stream, and heat-map analysis
  • Competitive benchmarking and A/B testing support
  • Reporting, video highlight reels, and stakeholder workshops

Some firms also offer complementary UX research such as card sorting, tree testing, and persona development. When searching for the ideal usability testing partner, ensure they have a proven track record in the services you require.

A usability testing company evaluates how real users interact with your digital product—websites, apps, software, or prototypes—through structured sessions. Testers observe, record, and analyze user behavior to identify pain points, navigation issues, and accessibility barriers. These specialized firms then deliver a prioritized list of findings and recommendations, helping product teams refine design, improve conversions, and boost overall customer satisfaction.

User testing platforms provide the infrastructure for recording remote sessions, while an agency delivers end-to-end research strategy, expert moderation, deep analysis, and actionable recommendations. Many businesses use both: software for data capture and an agency for strategic interpretation.

  1. Match expertise to product type (e.g., mobile, SaaS, e-commerce).
  2. Review case studies and verified client testimonials on Clutch to assess the measurable impact of their work—higher conversions, lower support tickets, etc.
  3. Assess their recruitment network to ensure testers mirror your target audience.
  4. Confirm tools, security protocols, and data-handling practices meet your standards.
  5. Schedule a discovery call to gauge communication style and cultural fit; iterative research requires tight collaboration.

  • Guaranteed results or “one-size-fits-all” testing approach
  • Limited or unclear participant recruitment methods
  • Overreliance on automated tools without qualitative insight
  • Lack of transparent pricing or unwillingness to share sample reports
  • Minimal post-test support—findings should translate into actionable design changes

  • How do you recruit and screen participants to match our personas?
  • Which testing methodologies do you recommend for our goals—and why?
  • What deliverables will we receive (e.g., raw recordings, highlight reels, prioritized roadmap)?
  • How do you measure the success of a test and track improvements over time?
  • Can you share example reports or client references in our industry?
  • What is the timeline from kickoff to final presentation, and who will be our primary contact?

Specialized agencies bring seasoned UX researchers, proven processes, and diverse participant panels, reducing bias and accelerating insights. They also handle logistics—recruitment, incentives, and equipment—so your product team can focus on implementation.

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