Future Profilez India Pvt. Ltd.

Please describe your company and your position there.

I am a co-owner of the company that is trying to find a solution for the pet owners in need of care for their beloved pets, and all the people who love animals and wish to become a part of the community that help each other in taking care of the animals.

For what projects/services did your company hire Future Profilez India Pvt. Ltd.?

We needed to build a platform/website that would allow us to connect our clients (pet owners and pet sitters). The guys from Future Profilez India Pvt. Ltd. assured us that they can do the project according to our demands and time schedule we had in mind.

How did you select this vendor and what were the deciding factors?

We had a previous experience working with different website building companies in our previous projects. We were recommended to try working with Future Profilez India Pvt. Ltd. and soon after our first interview with them we could understand that they are very diligent and have a lot of knowledge in this area of expertise.

Describe the project in detail and walk through the stages of the project.

As I previously mentioned, our website offers different services for pet owners, pet sitting, walking etc.

1. Initial contact through Skype
2. More detailed written explanation of the project by email and through video calls
3. We were explained about all the technical challenges and ideas and we received a quote for the job
4. Start with the visual identity (LOGO, text, colors, photos...)
5. Building the website with basic photos (UI)
6. Translating it into a responsive interface (UX)
7. Important to mention is that the communication throughout the whole process with the team was at the highest level
8. After the website was done, we put it LIVE and tested all the main functionality as well as brushed up the additional points

How many resources from the vendor's team worked with you, and what were their positions?

I am not sure exactly how many people work in their team throughout this process but I can say that we were in a constant communication with at least 3 people and also we could see that a few other people were a part of the project that we did not communicate with directly.

Can you share any outcomes from the project that demonstrate progress or success?

This type of project is a unique one in Japan and it was very important that their team was able to take the lead and initiative in all the stages of building this website. Their proactiveness helped us a lot and made this project go smoothly all the way from start to end. The website is done and ready and we are finalizing the process of the legal frame for our company so it can be used with confidence by the Japanese public. In general, we came to them with a vision and deadlines and they were able to meet our expectations and go beyond that in all aspects which is a clear demonstration of success.

How effective was the workflow between your team and theirs?

The manager was very responsive and always available to have a video call whenever we requested it. Their team was also responsive at the same level to our email correspondence and so the communication was smooth and without any issues in that respect.

What did you find most impressive or unique about this company?

1. Their reactivity - response time was amazing
2. Of course knowledge in the area was as impressive
3. Kindness and their approach in communication with us

Are there any areas for improvement or something they could have done differently?

We were since the beginning very passionate about our project and we felt like our expectations were met to the fullest.

Introduce your business and what you do there.

I’m the CEO of Orbit Recharge, a communications platform.

What challenge were you trying to address with Future Profilez India Pvt. Ltd.?

We needed someone to design and develop our website.

What was the scope of their involvement?

Future Profilez India Pvt. Ltd. built our website from scratch using PHP; they integrated Stripe, PayPal, Google Pay, and Apple Pay. The site is set up for national and international payments; they send it to Telecom, and Telecom sends the end customer credit for internet connection and voice calls. There’s also an option to send SMS messages internationally and nationally.

They also provide maintenance and support when I have issues. 

What is the team composition?

My main point of contact is the project manager.

How did you come to work with Future Profilez India Pvt. Ltd.?

I found them through Fiverr, and I chose them because they had got ratings.

How much have you invested with them?

We've spent $15,000–$20,000 with them so far.

What is the status of this engagement?

We started working together in February 2021, and the engagement is ongoing.

What evidence can you share that demonstrates the impact of the engagement?

The design is flawless, the payment integration is perfect, and the functionality is excellent — I’m satisfied with their work, and I always get better things than I ask for.

How did Future Profilez India Pvt. Ltd. perform from a project management standpoint?

Project management is excellent; sometimes, I give them a design or functionality, and they suggest other angles that they see from their knowledge. In terms of tools and communication, I message and share files with them via Fiverr. I also have direct contact with the project manager on WhatsApp. Additionally, they never charge more of the agreed budget.

What did you find most impressive about them?

The design of the functionalities is impressive, and they also make good suggestions.

Are there any areas they could improve?

I don’t think there’s anything they can improve on — they show us what we don’t see.

Do you have any advice for potential customers?

They have good team members, so it’s good to know every person on the team. I’ve met three different people at different times, and once I found the right one for me, I’ve always requested that person.

Please describe your company and your position there.

Marketing & Business Consulting President

For what projects/services did your company hire Future Profilez India Pvt. Ltd., and what were your goals?

Business Management of Private Equity Firm List of Companies. Now we will be able to focus on key performance indicators for efficiency, operations, Budget, marketing, and profits very easily compared to Quick books and other KPI Software.

The built-in alarms and triggers for additional marketing needed and what channels are giving the best ROI, to fuel the budgeted growth. We can look at the company, locations, category, individual teams, and much more. They did a fabulous job. Our goal was to develop a management tool for monitoring businesses remotely.

Since we are leading business consultants much of our processes were on Excel. They made our excel in a web-based business solution. We know what actions are needed if any by key performance numbers if not on a budget in real-time. They exceeded our goals for development. Vishal was great to work with throughout the entire project.

How did you select Future Profilez India Pvt. Ltd. and what were the deciding factors?

We searched online for business development software companies. There are so many to choose from. We went through and made a list of our top ten and interviewed each with a thorough list of questions to understand their people, operation, production, and processes.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

They break down each cluster of the project. Tasks required for each and by who, Then did wireframes, images, user workflow, and got all that right. Then they went into production. We had weekly quality checks every Tuesday am to make sure we were happy with the development stages. 

How many people from the vendor's team worked with you, and what were their positions?

The owner Vishal was our main person of contact. I really liked knowing I was working with the owner of an agency this size. His development team managers worked with each of the following sections of the project: Needed Problems & Solutions User flow UX/UI Design Coding API Development, Quality control Testing Launching Support

Can you share any measurable outcomes of the project or general feedback about the deliverables?

They are focused on 100% customer satisfaction! The team started on time as agreed The project was completed before the projected finish date. Cost were managed and brought in on budget. All the front work and investigating the different agencies paid off. We are 100% Satisfied with Future Profilez India Pvt. Ltd and would highly recommend talking with Vishal on any software development projects.

Describe their project management style, including communication tools and timelines.

Their management style is all work is overseen and goes through the owner. Nothing was ever lost in the communications. We used Skype for weekly meetings and email for current updates and reviews. They finished the project before the promised time and in budget!

What did you find most impressive or unique about this company?

All managers and the owners commitment to my 100% Satisfaction with all their work from beginning strategy to testing the finished product. We were so impressed we have continued developing the software and keep making it a better user experience.

Are there any areas for improvement or something they could have done differently?

Their SAAS Management System and processes for development are so good, I am having trouble finding an area of improvement for them. I would highly recommend Vishal, Future Profilez India Pvt. Ltd.’s work. You will not have any regrets and be 100% satisfied!

Introduce your business and what you do there.

I am the operations manager of Blue Bright, a solar energy company.

What challenge were you trying to address with Future Profilez India Pvt. Ltd.?

We hired them to design and develop our website. I did a little bit of graphic design and provided them with a mockup, and they improved upon it and went from there.

What was the scope of their involvement?

The main thing we wanted our site to do was to get our customers to enter their information. This was so we could run their credit to qualify them for a variety of different programs.

We wanted one universal portal to simplify this process and save us tons of time. It’s a simple portal where they securely enter their information like their Social Security number and date of birth without having to talk to a sales rep.

They worked on the front- and back end. They built features that allow our team to update a customer’s profile, allowing the customer to log in to our site and see where they are in the process of solar installation. That feature also saves time.

What is the team composition?

I only directly communicated to one person on their team.

How did you come to work with Future Profilez India Pvt. Ltd.?

I actually found them through another company that I worked with from Upwork. We wanted someone from abroad who we didn’t have communication issues with. They were great at communication, so we kept working with them throughout the web development process.

How much have you invested with them?

We invested just over $25,000.

What is the status of this engagement?

We began work in February 2019 and finished in May 2019.

What evidence can you share that demonstrates the impact of the engagement?

While I don’t have quantitative feedback, the new site definitely cuts back on customers lost when they need to enter their information. The number of customers who stop when they have to enter their information likely halved. Future Profilez India Pvt. Ltd. runs smoothly, and we’ve had no problems with them.

How did Future Profilez India Pvt. Ltd. perform from a project management standpoint?

Everything went well with them. They were incredibly communicative and responsive. We mostly talked over email, sometimes WhatsApp, and I had no issues.

There are always going to be some issues, and our portal was more complicated than we initially thought. Rather than haggling for more money like most companies would, they were transparent and said it would take longer than expected.

They didn’t take advantage of the situation, rather they were honest. I don’t know how they solved the problem, but they did, which showed their technical knowledge.

What did you find most impressive about them?

They had superb English skills, which helped ensure smooth communication throughout the entire process

Are there any areas they could improve?

I can’t think of anything.

Please describe your company and your position there.

Managing Director and we predominantly provide Business Consultation services

For what projects/services did your company hire Future Profilez India Pvt. Ltd.?

Wed Design

What were your goals for this project?

The main goal was to produce an automated job services system for the cleaning and IT industry. i.e. The system would be driven by UGC predominantly.

How did you select this vendor?

We have been working with the vendor for a few years and they have always delivered.

Describe the project and the services they provided in detail.

The worked me our team to make our scope a reality. - Worked with us to define our requirements - Customized and designed the platform to meet the requirements - Developed, and tested the different scenarios to circumvent and gaps in the scope of works - Assisted with security, BA and testing - The provided a team of experts to assist with issues by providing potentail solutions whilst limiting any potential scope creep. - Provide ongoing support as we move to the final phases of development as the ios and android apps are been finalised.

What was the team composition?

I know there was some web deve personnel movement throughout the lifetime of the project but the constants: - Account manager - project manager - Business Analyst - Lead Web Developers - 2 Junior Web Developers

Can you share any information that demonstrates the impact that this project has had on your business?

The project is coming to a close but the impact should see our admin related work reduce by an estimated 80%. Meaning our focus will be on marketing and growth accordingly. the forecast is that our turnover should increase by 200% by the end of 2020.

How was project management arranged and how effective was it?

The scope had been discussed and a formal quote provided prior to the commencement of the project. Similarly anything outside the scope was discussed and quoted on prior to moving forward. Thus we were able to manage the budget and progress very effectively.

What did you find most impressive about this company?

Their flexibility in accommodating the scope creep stands out to us. The communication was second to none and proactive approach of the team was very helpful when it came time for a critical decision be made (accommodating scope creep) as different ideas emerged from the trends in the web space.

Are there any areas for improvement?

not at this stage, the have been an excellent company and team to work with over the years.

Please describe your company and your position there.

InknTonerUK and Premium Compatibles are one of the the largest eCommerce platforms in London for ink cartridges and toner cartridges at cost effective prices. I work there as an Ecommerce Manager.

For what projects/services did your company hire Future Profilez India Pvt. Ltd.?

We have hired Future Profilez for both design and development enhancements in both InknToner and Premium Compatibles sites.

What were your goals for this project?

Design and development enhancements in both InknToner and Premium Compatibles sites.

How did you select this vendor?

We found them on a Freelancing Portal and then we continued to work after that.

Describe the project and the services they provided in detail.

We have divided the entire work into several smaller and medium size projects together. Our scope of work for each module has varied from UI/UX enhancements to complex PHP development and & Database customizations.

What was the team composition?

There were different teams on the basis of different requirements. But I was given one person as my point of contact throughout our communications, which really helped. Then different teams were assigned as per the particular SOW.

Can you share any information that demonstrates the impact that this project has had on your business?

User interface and site-experience has enhanced for sure. With our new design layouts and backend changes, it became easier for our customers to engage with us, and for us to manage our site elements.

How was project management arranged and how effective was it?

We communicated mostly through email and then conversed via Google Hangouts, Phone as well as Whatsapp. The project manager at Future Profilez was always just one call away whenever I needed them to resolve a query or wanted some alterations to my site.

What did you find most impressive about this company?

They have a really talented team of developers. They have always been able to efficiently deliver the final project well outside of our high traffic hours. As a result, it didn’t affect our pre-existing customers or sales numbers in any way.

Are there any areas for improvement?

I wish the company’s head office was established in the UK due to the time difference. But that is just a minor inconvenience since they take cater for you easily.

Please describe your company and your position there.

Customized CRM designed to facilitate the work of the board of the housing association in Sweden. I'm the CEO of the company.

For what projects/services did your company hire Future Profilez India Pvt. Ltd.?

Our customers did all their work manually and we wanted to develop a CRM to automate their working methods to save time.

What were your goals for this project?

Our customers did all their work manually and we wanted to develop a CRM to automate their working methods to save time.

How did you select this vendor?

We found them online and compared 6 other companies. Smooth communication and their expertise in the desired areas made us choose them.

Describe the project and the services they provided in detail.

They have developed a customized CRM with both frontend and backend from scratch. Administrative features to keep track of important informaito, well structured management with full traceability. Registration with a unique ID. Invite new users via E-mail Planning projects and delegating tasks.

What was the team composition?

We had several developers on our project where one was responsible for the entire project

Can you share any information that demonstrates the impact that this project has had on your business?

The customer using the CRM is happy with the functionality and speed of the site.

How was project management arranged and how effective was it?

Smooth communication at all points. Developer explained exactly what they were doing and you could easily follow the progress. Constant flow of updating around the project. Obstacles that appear, hours spent in detail, and always inform about holidays.

What did you find most impressive about this company?

I'm Impressed by their ability to customize features to my specifications. I've been working with them for a while now and they are a very good and reliable partner. Highly recommended

Are there any areas for improvement?

Right now I can't complain about anything.

Introduce your business and what you do there.

I am the director of an organization that develops software for functional and integrative medicine practices around the world.

What challenge were you trying to address with Future Profilez India Pvt. Ltd.?

We needed total software development capabilities for a cloud-based software that allows doctors to automate parts of their practices.

What was the scope of their involvement?

I showed them what features and capabilities I wanted in an Excel sheet and they programmed it from there. It’s a cloud-based software, so they built information-sharing capabilities, automated text messaging and e-mail sending, and the ability to create and share an infusion or injection scheduling module.

What is the team composition?

I work with a few members of their team, but it’s a larger organization than the segment that I work with.

How did you come to work with Future Profilez India Pvt. Ltd.?

I found them through Fiver initially, and from there we did some smaller web development projects that went very well. At that point, I decided to hire them for the software development job.

How much have you invested with them?

I believe we’ve spent over €30,000 (approximately $33,100 USD).

What is the status of this engagement?

We started working on the project in January 2016 and it is ongoing. All of the modules are working at this point, so we are just fine-tuning everything and adding the last few features.

What evidence can you share that demonstrates the impact of the engagement?

I assign them tasks through Asana, and they are able to check those off as they go. Up to this point, no matter how complicated the development task is, they have always completed it. I am very satisfied with their development skills and their ability to follow through on their promises.

How did Future Profilez India Pvt. Ltd. perform from a project management standpoint?

They work very efficiently. We started out communicating through Word documents but have been able to drastically increase our speed and communication by switching to Asana. The whole process is much more organized. There’s still some back and forth around specifications, but that’s normal in software development.

What did you find most impressive about them?

They are extremely trustworthy and reasonably priced, but beyond that, they really care about solving your problem. I have worked with other companies and this is not always the case, so their proactivity and commitment to the final solution are very impressive.

Are there any areas they could improve?

Occasionally a task will take a little bit longer than it should because it has been assigned to a more junior developer. If I ask them to accelerate anything, they always get it finished immediately, so it has never been a very big problem.

Do you have any advice for potential customers?

Have a clear communication system. I cannot emphasize enough how much our organization through Asana has benefited this project.

Introduce your business and what you do there.

We provide lower-cost car services, maintenance and repair. As marketers, we're heavily involved in website and application development. We partner with various garages to deliver services, and we're currently gaining funding for projects in Northern California.

What challenge were you trying to address with Future Profilez India Pvt. Ltd.?

We work closely with Future Profilez on our marketing and our online interactions with users.

What was the scope of their involvement?

They built a very specific website, which has easy navigation. Users can easily schedule repairs with the garages we partner with. Future Profilez also built critical components in the backend to log various car services. As we're just starting the company, they created something compact.

They built the admin panel in WordPress, and we can log or change prices, and we can upload files for unique services through a few simple steps. There are very few companies in our industry that list comprehensive lists of prices and services per make and model, so Future Profilez helped us build a smaller database that makes us more independent in the field.

What is the team composition?

We work with an account manager who assigns all the tasks to the designers and developers.

How did you come to work with Future Profilez India Pvt. Ltd.?

We've worked together for several years, and we collaborated on smaller projects in the past. This project goes back a few years. They're very professional, which is part of the reason we continue working with them.

How much have you invested with them?

We've spent between $10,000-$25,000 on this project.

What is the status of this engagement?

We started working on this specific project near the beginning of 2018. The site is complete, but they still help us with minor upgrades as we move into market testing.

What evidence can you share that demonstrates the impact of the engagement?

We do user testing every time we add functionality. We ask new users to go through the site and provide feedback on the content and the flow. Overall, feedback is very positive. We've received some small change requests, but our scores are generally very high. The custom flows that Future Profilez created are very useful, and they save users a lot of time.

How did Future Profilez India Pvt. Ltd. perform from a project management standpoint?

As project managers, they excel. Their hierarchy is well-structured, and their developers, designers, and engineers are all experts.

What did you find most impressive about them?

They're highly organized, and they follow through. They work in a timely manner, and they can complete a huge variety of tasks. They're very good at building functionalities, even if those functions are outside their normal scope of expertise.

Are there any areas they could improve?

They could improve the design of some of their mockups, but they do very well overall.

Do you have any advice for potential customers?

They're very reasonable, and they perform best with clean, clear, specific requirements. Provide them with imagery and clear instructions, which will save time and answer questions before they arise.

Please describe your company and your position there.

MD in a Web Solutions company

For what projects/services did your company hire Future Profilez India Pvt. Ltd., and what were your goals?

We have been developing an ERP (Enterprise Resource Planning) system for an eCommerce platform that we have created in Magento-2. We are custom developing the entire system in Cake PHP. It is going to be a full-fledged ERP system that will be able to manage and update stock inventory, order delivery & shipping management etc with related APIs. Some of the main modules in the ERP system will be Ecommerce Frontend, CRM, Order Management System, Shipping & Return Management, Supplier/Vendor Inventory Management System.

How did you select this vendor and what were the deciding factors?

Recommend to us.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

We are custom developing the entire system in Cake PHP. It is going to be a full-fledged ERP system that will be able to manage and update stock inventory, order delivery & shipping management etc with related APIs. Some of the main modules in the ERP system will be Ecommerce Frontend, CRM, Order Management System, Shipping & Return Management, Supplier/Vendor Inventory Management System.

How many people from the vendor's team worked with you, and what were their positions?

Several, developers/onwers

Can you share any measurable outcomes of the project or general feedback about the deliverables?

Met all expectations

Describe their project management style, including communication tools and timeliness.

• Email
• Skype
• WhatsApp

What did you find most impressive or unique about this company?

Their quick responses and the fast completion of the project have been amazing.

Are there any areas for improvement or something they could have done differently?

No