Future Profilez India Pvt. Ltd.

BACKGROUND

Please describe your company and position.

I am the President of an investment company

Describe what your company does in a single sentence.

Real estate investment company launching a real estate listings portal.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Future Profilez India Pvt. Ltd. to accomplish?

• Web development
• Auditing
• Maintenance

SOLUTION

How did you find Future Profilez India Pvt. Ltd.?

Other

Why did you select Future Profilez India Pvt. Ltd. over others?

High ratings, Other

What was the size of Future Profilez India Pvt. Ltd.’s team?

2-5 Employees

What was your primary form of communication with Future Profilez India Pvt. Ltd.?

Virtual Meeting, Email or Messaging App

Describe the scope of work in detail. Please include a summary of key deliverables.

I recently hired Future Profilez for Auditing of my real estate website that involves three different users: buyer, seller, and moderator. FP team were supposed to share their detailed requirement, coordinate with development, check the progress in stages and get the work done with their technical expertise.

Their team of experts performed extensive testing to identify any potential issues or bugs in the system, and they provided recommendations for improvements to enhance the user experience. They also ensured that the website was compatible across all devices and browsers.

Overall, They are an excellent team to work with, and I look forward to collaborating with them in the future. Their skills and expertise make them an asset to any project, and I am grateful to have had the opportunity to work with them.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• UX-UI
• Bug free development
• App design and development

Describe their project management. Did they deliver items on time? How did they respond to your needs?

They were always available whenever I wanted to have a discussion, they always demonstrate what is done, and if challenges came they were always available to sort that out in less possible time. And this is why I hired the team for further Mobile development, enhancement of the project and finally Maintenance of the project.

Everything was delivered on time and truly bug-free exceeding expectations as far as quality, experience and speed.

What did you find most impressive or unique about this company?

Expertise, knowledge, communication, availability at any time and speed to deliver.

Are there any areas for improvement or something {provider_name} could have done differently?

Not really. Everything was on point with what I needed and a lot of their ideas were also implemented to enhance my project even better. Very satisfied with the whole process.

BACKGROUND

Please describe your company and your position there.

I am the Founder and CEO of MyMicrojourney, which aims to give more transparency to company culture and hiring managers prior to an interview.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Future Profilez India Pvt. Ltd., and what were your goals?

Future Profilez India Pvt. Ltd. built a web and mobile application to support the launch of MyMicrojourney for the B2C market.

SOLUTION

How did you select this vendor and what were the deciding factors?

I searched online and spoke to various vendors. Future Profilez India Pvt. Ltd. Is unique in that they are more active and thoughtful in the process of building the right solution for the business need.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

The project included a full front and back end web and mobile applications, both iOS and Android.

How many people from the vendor's team worked with you, and what were their positions?

There were three people total from Future Profilez India Pvt. Ltd. that worked on this project that I interfaces with. These positions included the CEO, customer facing software developer, and project manager.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

The feedback on the applications have been that they are user friendly and aesthetically pleasing.

Describe their project management style, including communication tools and timeliness.

Most of the communication was done via emails, spreadsheets, and conference calls.

What did you find most impressive or unique about this company?

The Future Profilez India Pvt. Ltd. team is genuinely interested in the business problem that is attempting to be solved. They ask good questions and are creative in their solutions.

Are there any areas for improvement or something they could have done differently?

More frequent status updates and communication is always appreciated.

BACKGROUND

Please describe your company and your position there.

I'm the creative and content lead. Our company is a full-service digital and social media agency where specialize in developing and executing effective social media strategies for clients.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Future Profilez India Pvt. Ltd., and what were your goals?

Our company recently engaged with Future Profilez India Pvt. Ltd. to revamp the e-commerce website of one of our clients. The main objective was to improve the user experience and overall design of the website, with the goal of driving more sales and conversions.

SOLUTION

How did you select this vendor and what were the deciding factors?

Our company selected Future Profilez India Pvt. Ltd. as our web development vendor after a thorough evaluation process. We considered their experience and expertise, communication and project management skills, cost and value, and customer feedback. Their strong portfolio and positive references, combined with competitive pricing and excellent value, made them the clear choice for our project.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

The web development project for our client included the following steps: requirements gathering, development, testing and quality assurance, and launch. Key deliverables includes integrating with necessary e-commerce features. Technologies used included HTML, CSS, JavaScript, PHP, responsive web design, and an e-commerce platform.

How many people from the vendor's team worked with you, and what were their positions?

A project manager was our main point of contact

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

Client love the updated website and the functions integrated. They are looking to have further developement for the website

Describe their project management style, including communication tools and timeliness.

We had daily updates via emails and video calls to align and review

What did you find most impressive or unique about this company?

The team was professional, communicative, and efficient throughout the entire process.

Are there any areas for improvement or something they could have done differently?

During project, we encountered a language barrier challenge when communicating with the team which as quickly overcome by having dedicated project managers who were fluent in both languages. We were impressed with their commitment to understanding our needs and providing effective communication, allowing us to smoothly complete the project despite the initial language barrier.

BACKGROUND

Introduce your business and what you do there.

I’m the director of a social media company. We allow a multitude of creators to upload content, charge a subscription fee for pay-per-view content, interact with their community, and basically build their own paid social media rather than using current platforms.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Future Profilez India Pvt. Ltd.?

I needed a developer to build this platform.

SOLUTION

What was the scope of their involvement?

Future Profilez has helped me build my social media platform from scratch, including the backend administration panel, an email navigation system, and other features needed for my business. They’ve also worked with third-party service providers to implement various APIs for some features, such as an age verification functionality.

This platform is hosted in AWS, so we use a lot of services and have various features to get content out for our creators. These features included livestreaming, video chats, a menu for creators to sell items, a section where they can upload multiple videos and photos, a review system, a short video section, and a discovery section.

In addition to the development work, Future Profilez has recently done some additional design work we’re currently finishing. Their design services have included web app design and UX design.

What is the team composition?

We’ve worked with five people from Future Profilez, including Vishal (CEO), a senior UX designer, and a senior web designer.

How did you come to work with Future Profilez India Pvt. Ltd.?

I came across them when looking at different reviews for web app designers on Fiverr — Future Profilez appeared on the first page of search results. Originally, I was looking for a UK-based developer, but the price difference between Future Profilez and various UK developers was quite significant. Additionally, their reviews seemed good, so I set up an initial call with them.

During this call, Future Profilez gave me their proposal, and we agreed on a rate. Additionally, they showed me some initial design suggestions and possible add-ons for the platform. Everything seemed to be a good fit for our needs, so I hired them.

How much have you invested with them?

The initial fee was $10,000, which encompassed all their services up to the initial build. Then, we started paying Future Profilez $1,500 per month, and I recently spent another $1,500 on design work. In total, we’ve spent around $25,000.

What is the status of this engagement?

We started working together in January 2022, and our engagement is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement? 

The main success metric is that Future Profilez helped me build this platform — without them, I wouldn’t be in the position I am now. Their team has brought my vision to life.

How did Future Profilez India Pvt. Ltd. perform from a project management standpoint?

Future Profilez has delivered their work on time and within budget. If anything, project management has been challenging for them because of me. I constantly send them new features, designs, changes, and things I want to be tested. I’m quite a demanding client, but they’ve still performed well, all things considered.

I’m in contact with Vishal quite regularly because he often asks me if I’m happy with the team and their work. We also discuss payments. He has been very understanding in that regard because if our cash flow isn’t what we expect for a certain month, he allows me to extend the payment another week. They’ve worked with me really well.

Of course, we’ve had challenges along the way, and Future Profilez has had to learn a lot. For example, they had to research all about my competitors, which wasn’t something they knew how to do initially. Overall, I’ve thrown a lot at them, but they’ve been working with me to look deeply into the industry, assess the best offering our competitors have to offer, and create my own platform.

As for our collaboration tools, we initially started working over Fiverr, where they answered my inquiries the same day — they were very responsive. Since then, we’ve mainly communicated via email and WhatsApp. We use WhatsApp for quick communication and email for longer-format communication and file sharing.

What did you find most impressive about them?

Future Profilez’s most impressive asset is their cost and the value of their work. Whenever I need to speed things up, they increase the number of teammates working on the project without any extra cost. They’re very willing to work with us as a long-term partner, and they always look for our future growth. Moreover, they’re very understanding and accommodating. As soon as my business picks up, I plan to fly to India, meet the team, and expand it with as many developers as I can get from them.

Are there any areas they could improve?

It would be great if Future Profilez improved their understanding of their limitations regarding web development and design and was upfront and accurate regarding timelines. For example, I’ve requested some features, and they end up delivering something different. Thus, I’ve had to explain things in more detail and show them other examples and screen recordings so that they can see how things should work. Still, English isn’t their first language, which can cause barriers, and I keep adding features, so it’s not entirely their fault.

Do you have any advice for potential customers?

Get a full mock-up and design of the entire platform prior to starting the development process, and develop a full list of features from the start. Having a full plan in place and agreeing on a clear timeline will ensure you get the project done faster.

BACKGROUND

Please describe your company and your position there.

We provide comprehensive delivery solutions with a strong focus on guaranteed same day delivery for all time critical sectors. Established in 2004, Same Day Dispatch Services Ltd has earned a reputation for fast and reliable service allied to open, honest and straightforward communication.

KEY SERVICES

• Same day direct delivery by road
• Rapid collection (UK - usually within one hour. EU - ASAP)
• Awkward & fragile loads needing special handling
• Extensive experience in emergency and crisis scenarios
• Specialists in the medical, health and pharmaceutical sectors
• International, pallet and freight services.

FAST & SECURE BOOKING - Key to our success is our customised online customer booking portal. This allows us to get urgent same day deliveries underway within the hour, all fully tracked and documented (inc. notifications).

EXPERT DRIVERS & SPECIALIST VEHICLES - Our self-employed drivers are locally sourced and available nationally and internationally. They offer you incredible flexibility and speed because they can often collect within minutes of a job being allocated to them. Our control centre gives you access to a full range of vehicles to suit the most complex jobs, from small vans, transits and Lutons through to HGVs and artics. Every vehicle is compliant with requisite legislation, including the carriage of hazardous substances and clinical samples.

EXTENSIVE LOGISTICS NETWORK - Our network of more than 3000 logistics providers nationwide gives you rapid, dependable and extensive coverage for all industries and sectors. Now you’re always guaranteed a time critical delivery service, wherever you are in the UK.

ROBUST BACKUP & SUPPORT -  All our couriers have fall-back transport in case of emergency. In the rare event of a breakdown, we promise to despatch a back-up vehicle at no extra cost to you, no matter what the expense.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Future Profilez India Pvt. Ltd., and what were your goals?

The developers at Future Profilez worked extensively on our website by completing a full rebuild of the front end pages and booking platform and back end transport management system.

SOLUTION

How did you select this vendor and what were the deciding factors?

We searched online for a suitable partner that we felt we could work with on this project and checked their reviews.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

• Migration from a Windows OS to a dedicated Linux server
• Upgrading PHP, Database, and Libraries
• Redesign of both front- and backend user interfaces
• Various other enhancements and improvements

How many people from the vendor's team worked with you, and what were their positions?

Project Manager, 2 full stack developers, and 1 designer.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

Our website is now easier to navigate, seamless in transition and fast acting and responsive. It delivers quick solutions with a personable and professional style. There are many more developments to our site which Future Profilez have completed with absolute dedication, all of which means faster speeds, sharper details and an all-round improved online booking experience for our customers.

Describe their project management style, including communication tools and timeliness.

We had daily communication with the Project Manager

What did you find most impressive or unique about this company?

Their personal approach, fast responses to queries, and quality of work were outstanding. 

Are there any areas for improvement or something they could have done differently?

No. The team at Future Profilez have been brilliant and I wholeheartedly recommend them.

BACKGROUND

Please describe your company and your position there.

I am a co-owner of the company that is trying to find a solution for the pet owners in need of care for their beloved pets, and all the people who love animals and wish to become a part of the community that help each other in taking care of the animals.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Future Profilez India Pvt. Ltd.?

We needed to build a platform/website that would allow us to connect our clients (pet owners and pet sitters). The guys from Future Profilez India Pvt. Ltd. assured us that they can do the project according to our demands and time schedule we had in mind.

SOLUTION

How did you select this vendor and what were the deciding factors?

We had a previous experience working with different website building companies in our previous projects. We were recommended to try working with Future Profilez India Pvt. Ltd. and soon after our first interview with them we could understand that they are very diligent and have a lot of knowledge in this area of expertise.

Describe the project in detail and walk through the stages of the project.

As I previously mentioned, our website offers different services for pet owners, pet sitting, walking etc.

1. Initial contact through Skype
2. More detailed written explanation of the project by email and through video calls
3. We were explained about all the technical challenges and ideas and we received a quote for the job
4. Start with the visual identity (LOGO, text, colors, photos...)
5. Building the website with basic photos (UI)
6. Translating it into a responsive interface (UX)
7. Important to mention is that the communication throughout the whole process with the team was at the highest level
8. After the website was done, we put it LIVE and tested all the main functionality as well as brushed up the additional points

How many resources from the vendor's team worked with you, and what were their positions?

I am not sure exactly how many people work in their team throughout this process but I can say that we were in a constant communication with at least 3 people and also we could see that a few other people were a part of the project that we did not communicate with directly.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

This type of project is a unique one in Japan and it was very important that their team was able to take the lead and initiative in all the stages of building this website. Their proactiveness helped us a lot and made this project go smoothly all the way from start to end. The website is done and ready and we are finalizing the process of the legal frame for our company so it can be used with confidence by the Japanese public. In general, we came to them with a vision and deadlines and they were able to meet our expectations and go beyond that in all aspects which is a clear demonstration of success.

How effective was the workflow between your team and theirs?

The manager was very responsive and always available to have a video call whenever we requested it. Their team was also responsive at the same level to our email correspondence and so the communication was smooth and without any issues in that respect.

What did you find most impressive or unique about this company?

1. Their reactivity - response time was amazing
2. Of course knowledge in the area was as impressive
3. Kindness and their approach in communication with us

Are there any areas for improvement or something they could have done differently?

We were since the beginning very passionate about our project and we felt like our expectations were met to the fullest.

BACKGROUND

Introduce your business and what you do there.

I’m the CEO of Orbit Recharge, a communications platform.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Future Profilez India Pvt. Ltd.?

We needed someone to design and develop our website.

SOLUTION

What was the scope of their involvement?

Future Profilez India Pvt. Ltd. built our website from scratch using PHP; they integrated Stripe, PayPal, Google Pay, and Apple Pay. The site is set up for national and international payments; they send it to Telecom, and Telecom sends the end customer credit for internet connection and voice calls. There’s also an option to send SMS messages internationally and nationally.

They also provide maintenance and support when I have issues. 

What is the team composition?

My main point of contact is the project manager.

How did you come to work with Future Profilez India Pvt. Ltd.?

I found them through Fiverr, and I chose them because they had got ratings.

How much have you invested with them?

We've spent $15,000–$20,000 with them so far.

What is the status of this engagement?

We started working together in February 2021, and the engagement is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

The design is flawless, the payment integration is perfect, and the functionality is excellent — I’m satisfied with their work, and I always get better things than I ask for.

How did Future Profilez India Pvt. Ltd. perform from a project management standpoint?

Project management is excellent; sometimes, I give them a design or functionality, and they suggest other angles that they see from their knowledge. In terms of tools and communication, I message and share files with them via Fiverr. I also have direct contact with the project manager on WhatsApp. Additionally, they never charge more of the agreed budget.

What did you find most impressive about them?

The design of the functionalities is impressive, and they also make good suggestions.

Are there any areas they could improve?

I don’t think there’s anything they can improve on — they show us what we don’t see.

Do you have any advice for potential customers?

They have good team members, so it’s good to know every person on the team. I’ve met three different people at different times, and once I found the right one for me, I’ve always requested that person.

BACKGROUND

Please describe your company and your position there.

Marketing & Business Consulting President

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Future Profilez India Pvt. Ltd., and what were your goals?

Business Management of Private Equity Firm List of Companies. Now we will be able to focus on key performance indicators for efficiency, operations, Budget, marketing, and profits very easily compared to Quick books and other KPI Software.

The built-in alarms and triggers for additional marketing needed and what channels are giving the best ROI, to fuel the budgeted growth. We can look at the company, locations, category, individual teams, and much more. They did a fabulous job. Our goal was to develop a management tool for monitoring businesses remotely.

Since we are leading business consultants much of our processes were on Excel. They made our excel in a web-based business solution. We know what actions are needed if any by key performance numbers if not on a budget in real-time. They exceeded our goals for development. Vishal was great to work with throughout the entire project.

SOLUTION

How did you select Future Profilez India Pvt. Ltd. and what were the deciding factors?

We searched online for business development software companies. There are so many to choose from. We went through and made a list of our top ten and interviewed each with a thorough list of questions to understand their people, operation, production, and processes.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

They break down each cluster of the project. Tasks required for each and by who, Then did wireframes, images, user workflow, and got all that right. Then they went into production. We had weekly quality checks every Tuesday am to make sure we were happy with the development stages. 

How many people from the vendor's team worked with you, and what were their positions?

The owner Vishal was our main person of contact. I really liked knowing I was working with the owner of an agency this size. His development team managers worked with each of the following sections of the project: Needed Problems & Solutions User flow UX/UI Design Coding API Development, Quality control Testing Launching Support

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

They are focused on 100% customer satisfaction! The team started on time as agreed The project was completed before the projected finish date. Cost were managed and brought in on budget. All the front work and investigating the different agencies paid off. We are 100% Satisfied with Future Profilez India Pvt. Ltd and would highly recommend talking with Vishal on any software development projects.

Describe their project management style, including communication tools and timelines.

Their management style is all work is overseen and goes through the owner. Nothing was ever lost in the communications. We used Skype for weekly meetings and email for current updates and reviews. They finished the project before the promised time and in budget!

What did you find most impressive or unique about this company?

All managers and the owners commitment to my 100% Satisfaction with all their work from beginning strategy to testing the finished product. We were so impressed we have continued developing the software and keep making it a better user experience.

Are there any areas for improvement or something they could have done differently?

Their SAAS Management System and processes for development are so good, I am having trouble finding an area of improvement for them. I would highly recommend Vishal, Future Profilez India Pvt. Ltd.’s work. You will not have any regrets and be 100% satisfied!

BACKGROUND

Introduce your business and what you do there.

I am the operations manager of Blue Bright, a solar energy company.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Future Profilez India Pvt. Ltd.?

We hired them to design and develop our website. I did a little bit of graphic design and provided them with a mockup, and they improved upon it and went from there.

SOLUTION

What was the scope of their involvement?

The main thing we wanted our site to do was to get our customers to enter their information. This was so we could run their credit to qualify them for a variety of different programs.

We wanted one universal portal to simplify this process and save us tons of time. It’s a simple portal where they securely enter their information like their Social Security number and date of birth without having to talk to a sales rep.

They worked on the front- and back end. They built features that allow our team to update a customer’s profile, allowing the customer to log in to our site and see where they are in the process of solar installation. That feature also saves time.

What is the team composition?

I only directly communicated to one person on their team.

How did you come to work with Future Profilez India Pvt. Ltd.?

I actually found them through another company that I worked with from Upwork. We wanted someone from abroad who we didn’t have communication issues with. They were great at communication, so we kept working with them throughout the web development process.

How much have you invested with them?

We invested just over $25,000.

What is the status of this engagement?

We began work in February 2019 and finished in May 2019.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

While I don’t have quantitative feedback, the new site definitely cuts back on customers lost when they need to enter their information. The number of customers who stop when they have to enter their information likely halved. Future Profilez India Pvt. Ltd. runs smoothly, and we’ve had no problems with them.

How did Future Profilez India Pvt. Ltd. perform from a project management standpoint?

Everything went well with them. They were incredibly communicative and responsive. We mostly talked over email, sometimes WhatsApp, and I had no issues.

There are always going to be some issues, and our portal was more complicated than we initially thought. Rather than haggling for more money like most companies would, they were transparent and said it would take longer than expected.

They didn’t take advantage of the situation, rather they were honest. I don’t know how they solved the problem, but they did, which showed their technical knowledge.

What did you find most impressive about them?

They had superb English skills, which helped ensure smooth communication throughout the entire process

Are there any areas they could improve?

I can’t think of anything.

BACKGROUND

Please describe your company and your position there.

Managing Director and we predominantly provide Business Consultation services

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Future Profilez India Pvt. Ltd.?

Wed Design

What were your goals for this project?

The main goal was to produce an automated job services system for the cleaning and IT industry. i.e. The system would be driven by UGC predominantly.

SOLUTION

How did you select this vendor?

We have been working with the vendor for a few years and they have always delivered.

Describe the project and the services they provided in detail.

The worked me our team to make our scope a reality. - Worked with us to define our requirements - Customized and designed the platform to meet the requirements - Developed, and tested the different scenarios to circumvent and gaps in the scope of works - Assisted with security, BA and testing - The provided a team of experts to assist with issues by providing potentail solutions whilst limiting any potential scope creep. - Provide ongoing support as we move to the final phases of development as the ios and android apps are been finalised.

What was the team composition?

I know there was some web deve personnel movement throughout the lifetime of the project but the constants: - Account manager - project manager - Business Analyst - Lead Web Developers - 2 Junior Web Developers

RESULTS & FEEDBACK

Can you share any information that demonstrates the impact that this project has had on your business?

The project is coming to a close but the impact should see our admin related work reduce by an estimated 80%. Meaning our focus will be on marketing and growth accordingly. the forecast is that our turnover should increase by 200% by the end of 2020.

How was project management arranged and how effective was it?

The scope had been discussed and a formal quote provided prior to the commencement of the project. Similarly anything outside the scope was discussed and quoted on prior to moving forward. Thus we were able to manage the budget and progress very effectively.

What did you find most impressive about this company?

Their flexibility in accommodating the scope creep stands out to us. The communication was second to none and proactive approach of the team was very helpful when it came time for a critical decision be made (accommodating scope creep) as different ideas emerged from the trends in the web space.

Are there any areas for improvement?

not at this stage, the have been an excellent company and team to work with over the years.