Crafting amazing digital products

GOLD VERIFIED

Dreamten is a results focused design studio that works to help your digital business grow. We care deeply about finding simple solutions to complex problems and place a strong emphasis on craft in every detail. Clients keep coming back to us because we’re nice people and aim to deliver massive ROI.

 

OUR SERVICES

Strategize - In person (or remote) design workshop

Design workshops are an opportunity for teams to collaborate to spark innovation, foster a user-centric mindset, and work together towards a common goal. Our designers will meet with your team to untangle a problem by going through a series of group exercises and discussions. At the end, you’ll have an actionable, fresh perspective and roadmap to tackle a pressing problem.

 

Visualize - Design or redesign your app

We think critically about your customer experience—it’s features, screens, workflow, interactions, and verbiage—then take your complex business problems and turn them into intuitive, simple, and beautiful interfaces. Our job is to understand and empathize with your customers, then craft an experience that gets them from from start to finish with minimal friction and guidance, all while trying to delight and inspire them along the way.

 

Systematize - Scale your web app effectively

Avoid the chaos of scaling. A design system provides a comprehensive collection of standards for design and front end code. This series of UI components will help your team quickly assemble new interfaces with higher efficiency, consistency, and sanity.

 
$25,000+
 
$100 - $149 / hr
 
2 - 9
 Founded
2007
Show all +
Raleigh, NC
headquarters
  • 555 Fayetteville Street, 2nd Floor
    Raleigh, NC 27613
    United States

Portfolio

Key clients: 

Adwerx, Apple, Bill & Melinda Gates Foundation, Clari, Craft CMS, Intuit, FilterEasy, Microsoft, Trials.ai, Uservoice, World Health Organization

Rondaxe Pharmaceuticals Image

Rondaxe Pharmaceuticals

Rondaxe Pharmaceuticals has been consulting with and developing software pharmaceutical companies for the past 2 decades.  Having worked with a variety of big pharma companies, they're experts at helping companies become more efficient in bringing drugs to market.

Dreamten worked closely with Rondaxe leadership to design software that standardized the "recipe" creation process of pharmaceuticals, using a predefined

language.  After our initial discovery, we saw parallels between how chemists create write recipes and how developers write code.  We modeled our design after a development IDE, with a compiler that would error check tailored to the creation of pharmaceuticals.  The designs received very enthusiastic responses from Rondaxe clients which they're working to bring into production.
VineFinder Image

VineFinder

VineFinder is a marketplace that helps you discover new vineyards, personalized based on your taste profile, reviews, and machine learning algorithms. Their goal is to become the premiere marketplace of vineyards with expert recommendations tailored to your tastes and preferences.
Hireflex Image

Hireflex

Hireflex has an on demand candidate database of over 300,000 employees, with over 15,000 active in a given month.  Businesses come to Hireflex for on demand, temporary in person staffing needs, such as store setups or surges during holidays.

People work for Hireflex for flexibility.  There’s no 9 to 5 — they can work whenever they want, wherever they want (in the US).  Jobs are posted in their app, and candidates apply

to be selected.  Typical jobs range from 1-3 weeks time. Hiring managers approve or deny candidates based on prior history and experience.

Dreamten worked closely with Hireflex leadership to redesign their entire platform, from onboarding, job scheduling, payroll, and timesheets.  We ran 2 sets of user tests, which provided insights that guided many of our decisions.

Our goals for this engagement were to reduce friction for candidate onboarding and applying to jobs.  This has increased their candidate pool and helped ensure closer to 100% fill rates for every job.  The intuitive interface has also dramatically reduced support requests.  The engagement has contributed to growth and improved margins for the business.

Recovery Image

Recovery

Recovery as a service (RaaS) is cloud-based disaster recovery for businesses that’s used to protect their data and prevent service disruption. It gives an organization a complete system backup allowing a business to continue to operate in the event of system failure or natural disaster.

RaaS customers need a fast, simple way to visualize the health of both servers and volumes, with the ability to drill into further

detail, quickly identify problems, and submit support tickets to remedy issues.

There's a ton of complexity in a typical disaster recovery environment. Dreamten created a design language using a simple series of colors, shapes, and charts that admins could see and interpret in a few seconds. The simplicity of elements also contributes to great performance of the app.

While the main purpose of Recovery is for admins to see the health of their environment, they also needed a way to see more detailed info. We designed a sidebar that packs a ton of functionality into a small space.

We built a working prototype, relying on D3.js and a ton of custom JavaScript for animations and charting.
ZenPurchase Image

ZenPurchase

Enterprise procurement is broken.  RFQs are still done using email and Excel.  ZenPurchase is targeted at procurement departments at Fortune 500 companies that are open to modernizing their purchasing process. It brings vendors onto a single platform and helps companies compare quotes in a consistent display.  Customers complete 30% more RFQs and report 10% more savings for every RFQ on ZenPurchase.

 

Dreamten

worked with ZenPurchase CEO to design the entire platform and brand.  Shortly after launching the new design, ZenPurchase was acquired by Coupa.  The CEO stated "the new design was instrumental in the acquisition."

Reviews

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iOS Mobile App Design for Fintech Startup

“They provided an interesting and fresh set of ideas.”

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$10,000 to $49,999
 
Apr. - May 2020
Project summary: 

Dreamten designed a fintech startup’s iOS app. Stakeholders gave them a detailed specification document, and the team built to spec. They used Figma and provided wireframes.

The Reviewer
 
11-50 Employees
 
San Francisco, California
Consultant, Fintech Startup
 
Verified
The Review
Feedback summary: 

Dreamten designed a low-latency, high-quality product that the client is happy with. They facilitated an effortless, smooth collaboration and communicated well. The team’s unique insights and ideas added value to the project.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

We’re a fintech startup based in San Francisco, and I’m a consultant.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Dreamten?

We were looking for a partner to design an iOS application.

SOLUTION

What was the scope of their involvement?

Dreamten designed wireframes for our iOS app. We had a very detailed specification document, and they built to spec. They used Figma.

What is the team composition?

We worked with a project manager and a designer.

How did you come to work with Dreamten?

They had a solid response to our RFP.

How much have you invested with them?

My company spent $10,000–$25,000.

What is the status of this engagement?

We had a short engagement from April–May 2020.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

We haven’t been able to see the impact of their work yet, but the quality is good. They provided an interesting and fresh set of ideas. They were very easy to work with.

How did Dreamten perform from a project management standpoint?

Everything went smoothly. They communicated well. We used email, Slack, and Zoom to communicate.

What did you find most impressive about them?

They were great at communicating, and they delivered a low-latency, high-quality end product.

Are there any areas they could improve?

No.

Any advice for potential customers?

It’s the same advice I’d give to anyone doing a design project: make sure you have the right details and specification document, and know what you want.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

UX/UI Design for Digital Engagement Platform

“Their focus on UX makes them stand out.”

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
Confidential
 
June 2020 - Ongoing
Project summary: 

Dreamten is revamping a digital engagement platform’s UX/UI. They initially focused on the UX and redesigning the features and functionality. Since then, they’ve moved into the UI and the look and feel.

The Reviewer
 
1,001-5,000 Employees
 
Raleigh, North Carolina
Bruce Calhoon
VP of Application Development, ConvergeOne
 
Verified
The Review
Feedback summary: 

Internal stakeholders are extremely pleased with Dreamten’s work on the UI, which will be key to a successful product launch. The flexible team came up to speed quickly, and they continue to facilitate a seamless collaboration. Their unique approach adds value to the product.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I’m the VP of application development. I report to the CTO of ConvergeOne, a $2 billion communication systems integrator focused on collaboration and digital infrastructure. We’re essentially a software development group, and we build IP for ConvergeOne.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Dreamten?

We’re launching a new product called Conversations, which is a complicated digital engagement hub designed to work primarily in call centers, but it will work in pretty much any environment that involves interaction with customers.

We’d built software around integrating switches to Salesforce and Microsoft Dynamics, and we had a UI concept for that. However, this digital engagement platform introduced a considerably larger set of functionality and features that needed to pile into a very tight space in a UI. Because our UI is embedded in a CRM application, there isn’t much space.

What we’d built from UX and usability perspectives needed a refresh, as we are at the stage of launching this product into general availability. The environments that we go into are extremely operationally intensive, so the UI requires a lot of manipulation; it’s key to the activity of the person interacting with customers. The features and functionality need to be easy to operate and assimilate, but also provide a very rich feature set.

SOLUTION

What was the scope of their involvement?

Dreamten started from scratch with the features and functionality. They focused on UX and determined how users actually manipulate the UI. The team started off with really basic UX wireframes, which we then worked through together; we took a very collaborative approach.

We’re in the process of UI testing now. We’re still midstream in the project, but we’re very happy with what they’re doing. Assuming the relationship continues the way it is, there are a number of things that we’ll want to extend on the UI, so we’ll have an ongoing relationship with them.

What is the team composition?

We work with their whole team. We have standup calls twice a week with 3–4 people from Dreamten and 3–4 people from ConvergeOne.

How did you come to work with Dreamten?

There are a lot of agencies out there. We’d used one that was okay, but we knew we needed someone special because this is a very complicated project. We also wanted the company we chose to start with the UX, and then translate that into the actual UI and look and feel. That was an important distinction for us because a lot of digital agencies go straight to UI and look and feel.

I Googled UX/UI agencies and went through various reviews. I liked what I read about Dreamten. To me, Dreamten had the right sort of approach defined on their site as well as within their reviews. We called them up. We did get proposals from two others, but Dreamten was the clear choice.

What is the status of this engagement?

We’d been looking at various companies in the first half of the year, and then we began selecting in earnest in May. Our work with Dreamten began in June 2020.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

We used the prototype of the UI today on a sales call with a major customer. We are at the MVP stage, and we’ll be launching this fall. The UI is what people see, and it’s the representation of the product; people don’t understand platforms and messaging. The UI is key in the success of this product launch.

How did Dreamten perform from a project management standpoint?

They’re a relatively small firm, so we get the attention of their senior people. They have a very clear project plan that they laid out in a statement of work at the beginning. We’ve stuck to that SOW. Not only do we have the two weekly standup meetings, but we’re also in a Slack group, through which we provide comments and input almost daily.

What did you find most impressive about them?

Their focus on UX makes them stand out. They’re also great people to work with; they’re smart. This is an odd part of customer service, as it’s very operationally oriented. When people are held to one standard of deviation of being within 180 seconds of call handling, you can appreciate that the UI and its manipulation is critical — and Dreamten picked up on that extremely quickly.

Something else that stood out to me and has been born true in the project is that they understand application interfaces and interactive applications, not just web page design. They picked up on it faster than I thought they would. 

Are there any areas they could improve?

Things are proceeding pretty much per or better than planned. They’ve been really flexible; we’ve thrown stuff at them, and they’ve adapted immediately. I have a hard time identifying any particular area that could improve upon. We’ve seen no problems at all in terms of their attention to our project.

Any advice for potential customers?

You need to be prepared for a collaborative engagement. You don’t just hand something to them and get something back. That isn’t a criticism; that’s the way these things really need to come together in order to be effective.

5.0
Overall Score They’re good people. My experience has been extremely good.
  • 5.0 Scheduling
    ON TIME / DEADLINES
    They couldn’t get any better; they haven’t missed anything, and they’ve been right there for us.
  • 5.0 Cost
    Value / within estimates
    I’d give them a 5+.
  • 5.0 Quality
    Service & deliverables
    I’ve worked with other design firms I definitely wouldn’t give a 5 to.
  • 5.0 NPS
    Willing to refer
    I’d absolutely recommend them to anyone.

Design & Dev for Secure Governance Software Firm

"Their ability to strategize is invaluable."

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$10,000 to $49,999
 
June 2020 - Ongoing
Project summary: 

Dreamten provides full stack development services to iteratively update a website for a software company. After performing market research, they supported ideation and created designs that fit brand guidelines.

The Reviewer
 
201-500 Employees
 
Raleigh, North Carolina
Rachel Anderson
Creative Director, Software Firm
 
Verified
The Review
Feedback summary: 

Dreamten delivered exceptional designs and produced superior deliverables that received positive feedback from stakeholders. The team encourages collaboration and provides insightful recommendations that result in product improvements. Their diverse expertise ensures a lasting engagement.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I’m the creative director for a software company that provides secure governance and collaboration for file sharing.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Dreamten?

When I joined the company, we needed to figure out our voice and brand identity. As we started to define our brand, we noticed that our website needed upgrades. While we engaged another company to move our CMS, they weren’t design experts. Once we had our CMS in place, we reached out to Dreamten to help us define our brand from a website perspective and get us to the next stage of growth.

SOLUTION

What was the scope of their involvement?

Dreamten came to the table with ideas and conducted competitive research. They looked at companies in our space to understand how we could compete. Their team reviewed our brand guidelines and learned about our direction such as the clients we wanted to pull into the company. Based on our goals and guidelines, they designed the platform. We had conversations about their recommendations and limitations presented by our company such as structures.

They’re slowly revamping our website. We can’t take the platform down to execute a major overhaul, so Dreamten’s tackling pages and sections at a time.

What is the team composition?

We work with a project manager and a primary designer. There are other people who work behind the scenes.

How did you come to work with Dreamten?

I worked with Dreamten at a previous company, so I was familiar with the quality of their work.

How much have you invested with them?

Our initial scope was 40 hours a week for the first two months and then we scaled back to 20 hours a week. We’re spending about $16,000 a month on their services.

What is the status of this engagement?

We brought Dreamten on board in June 2020, and we’re still working together. We have several projects lined up with them. They’ll most likely work with us through the end of the year.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement? 

When they come to the table, they present as experts. If what we want isn't the best choice for our product, their team tells us.

One of our developers looked at their design and said that it was the best design that was created for our company. That says a lot about their work.

We were satisfied with our last partnership until Dreamten came on board. They highlighted how much we needed but wasn’t offered by our previous vendor. A lot of our internal stakeholders not only commented on their speed but also noted the quality of their work.

How did Dreamten perform from a project management standpoint?

For one-off questions or requests, we communicate through a Slack channel. We also have bi-weekly check-ins. This prevents tasks from stacking up and helps them to iterate. We’re able to add stakeholders to the Slack channel and calls.

Their project manager and primary designer hear our feedback directly, which allows us to work much faster with every iteration. They listen well.

It's a collaborative effort. It's important to us that their team didn’t just say yes to everyone. Their team was able to parse through all of the voices and guide us towards what was helpful for us as a brand.

What did you find most impressive about them?

Their ability to strategize is invaluable. They don’t just come to the table and decide to interpret your vision. Their team took the initiative to look at our competitors and understand our customers to ensure we base our decisions on data. That’s valuable and takes time off of my team.

Are there any areas they could improve?

No, I’ve been happy with Dreamten. I only wish that they had more people so we could engage more of them.

Do you have any advice for potential customers?

If you just want a partner to develop a website, they’re probably not the team for you. But if you want an expert partner to give you advice, then Dreamten’s a great choice.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
    There hasn’t been a result that I wasn’t happy with.
  • 5.0 NPS
    Willing to refer

UI & Design Services for IT Healthcare Service

“We may have limited their creative genius, but they were amazing to work with.”

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$10,000 to $49,999
 
Mar. - May 2020
Project summary: 

Dreamten redesigned the UI for a desktop platform that helps scheduling for healthcare providers. They used InVision and developed CSS files, then overlaid the files on the backend to ensure it was effective.

The Reviewer
 
11- 50 Employees
 
Texas
Director of Strategic Initiatives, Healthcare IT Service
 
Verified
The Review
Feedback summary: 

Although the updated haven’t been implemented yet, customers are excited about the designs and the internal team is pleased with the results. Dreamten was open to feedback and communicated readily. Through regular meetings, they were easy to communicate with.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

We’re an IT software service company that does scheduling for healthcare providers. I’m the director of strategic initiatives.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Dreamten?

We’re updating the UI for our desktop platform.

SOLUTION

What was the scope of their involvement?

They’re redesigning it for the most part. They’re doing a lot of work on the aesthetic of the platform. We started with about five screen and that expanded to about eight total. In addition to that, all the elements on those screens feature a lot of elements that are used throughout the site.

After providing the InVision design, they developed the CSS design files. They took it a step further by overlaying it onto our backend to see how it would look. From there, they did some editing. They helped make sure that it can work.

What is the team composition?

We worked exclusively with the owner and founder of Dreamten.

How did you come to work with Dreamten?

I found them on Clutch. We selected them based on reviews. They included a range for pricing information, so we chose three to engage with them in some initial conversations.

They were very passionate about the project and they drove a lot of ideas. They clearly wanted the project and were excited about helping us out. It didn’t feel like they were putting us into a pipeline along with other clients.

We landed on Dreamten.

How much have you invested with them?

We spent about $40,000.

What is the status of this engagement?

We started working with them in March 2020 and they delivered everything in early May.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement? 

The desktop isn’t live just yet because we’re still wrapping things up on our end, but we’ve used their designs on the sales side. We’ve shown mockups and have provided demos on what’s to come, and customers love it. We love it internally. Before this, we were working with a really outdated style, and this is a big step up. They did a great job.

How did Dreamten perform from a project management standpoint?

They did very well. They’re very responsive and we had a good pattern going on. We spoke weekly at various times.

What did you find most impressive about them?

I was really impressed that they were willing to do things that were outside the scope of the original proposal and contract. They weren’t nickel and diming us. They were very willing to engage with us. I know they would have loved to overhaul a lot more of the design, but we had to limit that because of our engineering capacity. We may have limited their creative genius, but they were amazing to work with.

Are there any areas they could improve?

I know that the designer and developer were based overseas. It ended up being fine, but it wasn’t clear at first that they’re a remote or offshore team. Most of our interactions were with our project manager, and the few times we worked with the rest of the team, their English was fine. It just wasn’t expected.

Do you have any advice for potential customers?

On our side, being responsive was really helpful. We were quick on feedback and were transparent about what we needed, and they appreciated that they were able to move forward. They’re definitely open to feedback, so let them know what you want.  

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

UX Design System for Data Solutions Company

"We’re thrilled with the UX/UI design they came up with."

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$50,000 to $199,999
 
June 2019 - Feb. 2020
Project summary: 

Dreamten developed a new UX design for the client’s existing web applications. They worked closely with the client and produced several prototypes before moving forward with the finalized design.

The Reviewer
 
11 - 50 Employees
 
Stoneville, North Carolina
Trent Johnson
Solutions Architect, Data Management Inc.
 
Verified
The Review
Feedback summary: 

The team at Dreamten skillfully incorporates feedback to design the best possible products. They’re committed to the deadlines they set and are passionate about the work they do. Users of the web applications are impressed with the updates their team provided.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I’m a solutions architect at Data Management Inc. We develop web applications that help nonprofits manage their donor databases. 

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Dreamten?

We partnered with Dreamten to develop a new UX design that our in-house developers could use to modernize our applications. 

SOLUTION

What was the scope of their involvement?

They built several prototypes that our team used to select a final version that we wanted to proceed with. Their team helped us conceptualize how design and UX/UI should come together with our applications.

They did both design and development during the project. Dreamten also produced thoughtful documentation on the design system so we could better understand how it worked. 

What is the team composition?

My primary point of contact was Phillip (Founder, Dreamten). He acted as the general manager. There were two or three additional contributors who I interacted with a bit on GitHub. 

How did you come to work with Dreamten? 

We did a Google search for local firms and reviewed portfolios for the top results. Dreamten had the most impressive portfolio and the best reviews, so we reached out to them. 

How much have you invested with them? 

We’ve spent around $50,000. 

What is the status of this engagement?

We began working together in June 2019, and we completed the project in February 2020.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement? 

Dreamten was great at responding to feedback and incorporating it to produce a better product. We’re thrilled with the UX/UI design they came up with. We’ve also received tremendous feedback from our users. It’s setting a new tone for our company. 

How did Dreamten perform from a project management standpoint?

When they commit to a deadline, they stick to it. I can see them up in the middle of the night working. They do whatever it takes to honor what they say. 

We primarily used GitHub to manage the project, and we would have weekly Zoom meetings. 

What did you find most impressive about them?

What makes them special is the people make up the Dreamten team. Phillip is charismatic and passionate about each project. He has an amazing sense of leadership and is directly involved with the day-to-day operations of his business. 

Are there any areas they could improve?

I don’t feel like they should be in a situation where they’re having to stay up late to get work done, but at the same time, it is good that they’re willing to do so if necessary. 

Do you have any advice for potential customers?

Make sure your business has a strategy and you’re using UX/UI design to support that. If you have a product that isn’t selling, UX/UI won’t fix that. You need to have a good product, to begin with.

5.0
Overall Score It’s been a delightful experience and I plan to continue working with them.
  • 5.0 Scheduling
    ON TIME / DEADLINES
    I saw them working through the night to meet deadlines.
  • 5.0 Cost
    Value / within estimates
    I think they could’ve charged us more.
  • 5.0 Quality
    Service & deliverables
    They always responded to feedback very well and relentlessly pursued my satisfaction.
  • 5.0 NPS
    Willing to refer
    I already have.

UI/UX for E-Commerce Funnel & Marketing Website

“Their team understands how users behave.”

Quality: 
5.0
Schedule: 
5.0
Cost: 
4.0
Willing to refer: 
5.0
The Project
 
$50,000 to $199,999
 
2017 - Ongoing
Project summary: 

Dreamten creates wireframes and prototypes for a direct-to-consumer air filter company’s website. After improving the UI/UX, the team remains on retainer to make updates as needed.

The Reviewer
 
51 - 200 Employees
 
Raleigh, North Carolina
Griffin Kelton
Communications & Content Marketing Lead, Second Nature
 
Verified
The Review
Feedback summary: 

Despite still being early in the release stages, user testing indicates that the product will be high-performing and recieve positive external feedback in the future. The team ensured that their work was of the highest quality by leveraging their industry knowledge to predict user tendencies.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I run digital experience at a direct-to-consumer air filter company.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Dreamten?

They function as our external UI/UX resource, helping us with our website.

SOLUTION

What was the scope of their involvement?

They helped us revamp our existing site, now offering ad hoc support as needed. Recently, we’ve been working with them to design new functionality that we’ll eventually take into our code. For every wireframe and design they build our for us, they also create a prototype version that helps us visualize an end product.  

What is the team composition?

I work with three people directly, including their design lead, UX lead, and principal.

How did you come to work with Dreamten?

They were brought before I started my time here. Our former CTO knew them personally and vetted them for quality. They’ve never needed to move in a different direction.

How much have you invested with them?

We’ve spent about $125,000 on their services to date.

What is the status of this engagement?

We’ve worked with them since 2017.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

We haven’t been tracking many metrics, but we’ve done plenty of user testing on the products to make sure that people find them user-friendly and navigable.  

How did Dreamten perform from a project management standpoint?

We typically communicate at length over email, but we also use a Slack channel for quick questions. Because their office is a convenient two blocks away from us, we meet in person bi-weekly. For feedback, we’re able to make comments directly in shared Envision files.  

They often work faster than we need them to. Their team is also great at checking in with us to ensure that everything is being carried out well. 

What did you find most impressive about them?

They always have a reason for each aspect of their site layouts. Their team understands how users behave.  

Are there any areas they could improve?

Since I took over the account, they’ve been great. They’re easy to get ahold of, and the quality has always been great.

Do you have any advice for potential customers?

Clearly define your goals. They can help you scope out deliverables if you have a good idea of what you’re trying to accomplish. For instance, providing them personas or audience demographics would really help them in their work.

5.0
Overall Score It’s been a good engagement, and we’ve established a good cadence of communication.
  • 5.0 Scheduling
    ON TIME / DEADLINES
    They have deliverables over to us sooner than we expect.
  • 4.0 Cost
    Value / within estimates
    They deliver value that definitely justifies the cost.
  • 5.0 Quality
    Service & deliverables
    Their design work is usually pixel perfect.
  • 5.0 NPS
    Willing to refer
    I can’t recommend them enough.

UI/UX for AI-Powered Clinical Trials Creation Tool

“They feel like they’re a part of your company—as opposed to an outsourced provider that may or may not deliver.”

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$10,000 to $49,999
 
Oct. 2019 - Ongoing
Project summary: 

Dreamten is designing the UI/UX of an AI-driven clinical SaaS platform. They’ve mapped out user flows, created wireframes, constructed a high-fidelity prototype, and conducted user testing on the final designs.

The Reviewer
 
1-10 Employees
 
San Diego, California
Josh Stanley
Director of Product, Trials.ai
 
Verified
The Review
Feedback summary: 

Dreamten integrated flawlessly with the client’s internal team to deliver a UX that has been very well received. Users have commented on the product’s superiority to those of competitors. The team quickly adapted to the client’s culture and unique processes, which made for a phenomenal engagement.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

We’re a health tech company that helps companies plan and design their clinical trials using artificial intelligence. I’m the director of product here.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Dreamten?

We wanted to improve the UI/UX of our product.  

SOLUTION

What was the scope of their involvement?

Dreamten executed user flows and technical flows before creating wireframes and ultimately delivering a high-fidelity prototype. After constructing the UI of our product, they conducted user testing to gather feedback.

In addition to that, they consulted with us regarding the product’s functionalities. They provided an outsider’s perspective on how our service offering could be enhanced.

While we didn’t hire them for branding, they advised us on how to update our brand. They gave us some inspiration on how we’d establish our company style. They even rolled out a style guide for us to adhere to in the future.

What is the team composition?

I worked with one full-time teammate, and one part-time member.

How did you come to work with Dreamten?

I found them through Clutch, where I saw that they had good reviews. I reached out to them and felt comfortable with their abilities so I decided to move forward with them.

How much have you invested with them?

I think we’ve spent $45,000 so far.

What is the status of this engagement?

We started working together in December and the work is still ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement? 

We’ve received great feedback from users, who have praised it for looking way sleeker than other products in the space. We’ve heard great things about the product’s usability; since many competing products are extremely complex and require huge manuals, it’s great that people have found it easy to navigate. The engagement exceeded our expectations.

How did perform from a project management standpoint?

They were fantastic. While it might sound cliché, they really did feel like an extension of our own team. We called them “our” designers because they were always available and constantly communicative. From the very beginning, they showed a willingness to adapt to our processes.

I handled the formal side of project management, but we communicate daily on Slack and have 3–4 calls every week.

What did you find most impressive about them?

Their technical expertise definitely exceeded our expectations. When we first hired them, we couldn’t find any robust portfolio of theirs, so we were taking a leap of faith. Their eye for UI/UX design has turned out to be phenomenal.

Their strongest suit, though, is integrating themselves into the company culture. They’re excellent communicators who will deliver upon all tasks before it’s due. They’ll bring up any issues they come across. They feel like they’re a part of your company—as opposed to an outsourced provider that may or may not deliver.

Are there any areas they could improve?

While it’s not their fault, we live on different coasts of the US, so the three-hour time difference is sometimes challenging. Performance-wise, there’s nothing I can think of.

Do you have any advice for potential customers?

Take some time to familiarize them with your product, your people, and your processes. Once they gain a good understanding of your company, they’re able to run with it. Spend a couple of days—maybe even fly them out—so that you can have them be a part of your culture.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

UI/UX Design for Pharmaceutical Manufacturing Consultancy

“Dreamten proposes great ideas that we wouldn’t have thought of.”

Quality: 
5.0
Schedule: 
5.0
Cost: 
4.0
Willing to refer: 
5.0
The Project
 
$10,000 to $49,999
 
Apr. 2019 - Ongoing
Project summary: 

Dreamten is designing a new module’s UI/UX to offer a more modern and simplified user experience. They reduced screen overcrowding by making it possible to move functions and pop-up windows to the side.

The Reviewer
 
11-50 Employees
 
Syracuse, New York
Ken Shultis
Managing Partner, Rondaxe Pharma
 
Verified
The Review
Feedback summary: 

Dreamten reduced a crowded interface’s drill down problem. Internal stakeholders are pleased with Dreamten’s progress and are confident that the module will generate leads. The team excels at communication and time management, and their design expertise supplements continued engagement.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I’m the managing partner at Rondaxe Pharma, a consultancy for pharmaceutical manufacturing. We assist small biotech companies and multi-national pharmaceutical clients, from early development through commercial manufacturing. We provide software tools to assist clients with data management, cost of goods, productivity analysis, and other features.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Dreamten?

My company needed help designing our new software module, which we call the tech transfer tool. Our existing interface was crowded with various search and site functions, which caused a drill down problem. We had a good development team, but we didn’t have in-house designers. We hired Dreamten to design a more modern and streamlined user experience.

SOLUTION

What was the scope of their involvement?

Dreamten is designing the UI and UX of our new module. They proposed a way to move excess pop-ups and functions to the side of the screen, so that our interface isn’t so crowded.

My team does user testing. Once we’re satisfied with the design concepts, we’ll likely have Dreamten modernize our other modules.

What is the team composition?

We work with Philip (Founder and Creative Director, Dreamten). I believe two other people from his team have contributed to the project.

How did you come to work with Dreamten?

While searching for design agencies online and speaking to contacts in the software industry, my company’s head of development came across Dreamten. He liked their business model, which didn’t require that we commit to a long-term project; instead, we could work in increments to see if we liked working with them or not. We hired them based on their design expertise and quality of work.

How much have you invested with them?

We’ve spent $25,000–$30,000.

What is the status of this engagement?

Our work together began in April 2019, and it is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

My team is very happy with Dreamten’s work and the progress they’ve made. We are definitely going in the right direction. I think this module will gain traction outside of our user base.

How did Dreamten perform from a project management standpoint?

They communicate and manage their time well. We use InVision.

What did you find most impressive about them?

Dreamten proposes great ideas that we wouldn’t have thought of. They understood our crowded interface problem and resolved it. Our module wouldn’t function without Dreamten’s work.

Are there any areas they could improve?

They initially pushed us to use their marketing and advertising services, but when we told them we weren’t interested, they understood.

Any advice for potential customers?

You need to identify what problems you want Dreamten to fix.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 4.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

Product Design for SaaS Startup

“More importantly, our customers are getting more value out of our web apps thanks to their efforts.”

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
Confidential
 
Sept. 2018 - Feb. 2019
Project summary: 

Dreamten provided design services for a web application, using Ruby on Rails and other technologies. They also provided some additional marketing and design work as needed. 

The Reviewer
 
1-10 Employees
 
Charlotte, North Carolina
CEO, SaaS Startup
 
Verified
The Review
Feedback summary: 

Dreamten's product designs significantly improved the usability of web apps, incorporating more user-friendly features and interfaces. In addition to streamlining processes for customers, they were also great to work with overall–very flexible and responsive to client needs throughout. 

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I'm the CEO of a SaaS startup.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Dreamten?

We engaged Dreamten to help us redesign some of our products to make them more user-friendly.

SOLUTION

What was the scope of their involvement?

Dreamten redesigned our web app, including all of its pages and its functionality. They used technologies that included Ruby on Rails and probably React Native, simplifying and reorganizing the user experience. They also set up improved analytics so we could more easily see KPIs, and designed marketing ads as needed.

What is the team composition? 

Philp (Creative Director, Dreamten) was our main point of contact, but there were other designers and developers working on our account as well. 

How did you come to work with Dreamten?

They were recommended by some friends of mine who had worked with them in the past, and I was very impressed by Phil and his team after meeting them.

What is the status of this engagement?

We worked together from September 2018–February 2019.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Our customers were blown away by the new designs Dreamten helped us rollout. The new user experience improved the speed of the onboarding process and reduced the amount of training and customer support we needed to provide. More importantly, our customers are getting more value out of our web apps thanks to their efforts. 

How did Dreamten perform from a project management standpoint?

They were great throughout the whole project. We're not the easiest client to work with, but they were very flexible, patient, and understanding; they hit our deadlines despite any changes we made to the scope. We held regular conference calls and built the prototype on Marvel, so we could provide instant feedback on their designs.

What did you find most impressive about them?

They looked for areas they could deliver more value to our customers. Their ability to design beautiful interfaces and understand the business goals behind them allowed for a more strategic approach to the overall design.

Are there any areas they could improve?

I don't think so. We plan to work with them again when we're ready to incorporate new features. 

Do you have any advice for potential customers?

Be honest and open with their team about the company's goals and then trust the process they present.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

Product Design for Product Feedback Application

“They’re proactive and feel integrated into our team. They’re solving the problems with us.”

Quality: 
5.0
Schedule: 
4.5
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$10,000 to $49,999
 
Jan. 2019 - Ongoing
Project summary: 

Dreamten provides two full-time designers who work remotely with in-house teams developing features for a user feedback application.

The Reviewer
 
51-200 Employees
 
San Francisco, California
Jason Mueller
VP of Product, Product Feedback Application
 
Verified
The Review
Feedback summary: 

Dreamten’s expert designers take a thoughtful approach to design and deliver high-quality high-fidelity designs. Responsive and communicative, they follow through, stick to deadlines, and manage priorities efficiently. They quickly understand problems and find solutions that validate hypotheses.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I’m the VP of products at a B2B software company. We develop software for companies that want more feedback from their end users.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Dreamten?

We needed help with product design for a user feedback application.

SOLUTION

What was the scope of their involvement?

Dreamten has provided two designers that support two different in-house feature teams with high-fidelity design. Our feature teams are comprised of four to five engineers, a product manager, and a designer. Dreamten’s designers fulfill that role for two of our teams and communicate directly with those teams. The designers work primarily remotely. Sometimes we have them come onsite to brainstorm and develop wireframes for more complicated projects.

We don’t have a specific process for the work. For smaller features, they’ll often go straight into development of the high-fidelity designs. For larger projects, we’ll work on the specifications together. They’ll start with low to medium fidelity wireframes to make sure the information architecture or calls to action are effective. Once we feel confident, they’ll do the high-fidelity designs to hand off to the engineers. They post all their assets in a central repository.

What is the team composition?

We work directly with two designers.

How did you come to work with Dreamten?

We searched on Dribbble, a site that showcases designers, to find who the most-followed designers were in our area. I reached out to them having reviewed their work on the site. We discussed and determined that the scope we needed was the equivalent of two full-time designers.  

How much have you invested with them?

We’ve spent about $30,000.

What is the status of this engagement?

We started working together in January 2019, and it’s ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Dreamten’s designers’ work is on par with the talent I’ve encountered in the Bay Area, which attracts some of the best designers in the world. They have strong opinions but are also open to feedback. They understand what the product teams need to validate features and do a good job of balancing form and function. They’re thoughtful in their approach to design, and their high-fidelity work looks excellent.

How did Dreamten perform from a project management standpoint?

We communicate via Slack, and sometimes they come onsite. They’re responsive; we’ve never had a problem getting a hold of them. They stick to timelines and communicate their expected deadlines. They do what they say they’ll do. They can prioritize effectively and efficiently manage the work.

What did you find most impressive about them?

We're building an experience that doesn't have an exact analogy in the marketplace. One of their biggest strengths is their ability to quickly understand what it is we're trying to validate and turn around designs that can help us confirm our hypothesis. They’re proactive and feel integrated into our team. They’re solving the problems with us.

Are there any areas they could improve?

There’s nothing that jumps out.

Do you have any advice for potential customers?

Have them onsite at the outset so that you can really walk through your entire product in detail. We did an abridged version of that upfront followed by a couple more sessions afterward. It led to a few miscommunications that we could have mitigated if we’d brought them in for longer at the kick-off.

4.5
Overall Score
  • 4.5 Scheduling
    ON TIME / DEADLINES
    They're fluid with their work schedule and able to quickly turn around small projects. On the larger projects, we could be better about setting firmer check-in dates.
  • 5.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer
Verification

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GOLD VERIFIED
Business Entity
Business Entity Name
Dreamten Studios LLC
Status
Active
Jurisdiction of Formation
Virginia
Id
S1657644
Date of Formation
Sep 20, 2005
Last updated
Apr 18, 2019
Payment & Legal Filings
Bankruptcy
No
Tax Lien Filings
0
Judgement Filings
0
Collections Count
0
Last updated
Jun 19, 2019
Client Reviews
VERIFIED CLIENT REVIEWS
18
OVERALL REVIEW RATING
5.0
Source
Clutch
LAST UPDATED
August 11, 2020