Top IT Consultants in the United States
U.S. IT consulting covers a broader range of work than the label suggests — from one-off cloud migrations to multi-year managed services contracts, from security audits to full digital transformation programs. The best U.S.IT consultants do two things at once: they bring deep technical expertise (in AWS, Azure, GCP, Salesforce, ServiceNow, SAP, or whatever your stack demands) and they translate that expertise into business outcomes your CFO actually cares about.
Clutch helps you compare top U.S. IT consulting firms through verified client reviews, service portfolios, and pricing data — so you can shortlist providers that fit your scope, your industry, and your budget. Filter by service area or industry, and explore related directories:
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Featured
What are Featured Providers?
$5,000+$100 - $149 / hr50 - 249Serves United StatesServices provided
See all 16 projectsdesignDATA is a full-service IT management company providing services such as cybersecurity training, cloud migration, managed IT support, and more. With nearly 100% positive feedback across diverse industries, clients frequently praise their exceptional customer service, tailored training programs, and proactive technology solutions. About 80% of reviews highlight their strong project management and successful outcomes in enhancing security and efficiency.
$1,000+$25 - $49 / hr50 - 249Serves United StatesServices provided
See all 12 projectsCorporate Technologies is a managed IT service provider specializing in comprehensive IT support, cybersecurity, and infrastructure management. Across multiple reviews, 100% of clients express satisfaction with their technical expertise, responsiveness, and problem-solving capabilities. Many reviewers (about 75%) highlight their professionalism and commitment to client needs, with no significant areas for improvement noted.
$5,000+$200 - $300 / hr10 - 49Serves United StatesServices provided
See all 3 projectsDatalink Networks Inc. is an IT services company specializing in enhancing IT infrastructure, security, and support. Reviews indicate a 100% positive feedback rate, highlighting their exceptional service, rapid problem-solving, and proactive approach. Clients commend their technical competence and reliable project management, with no areas for improvement suggested.
$50,000+< $25 / hr1,000 - 9,999Serves United StatesServices provided
See all 10 projectsFlairsTech is a versatile IT service provider offering software development, customer support, and project management services. The company is highly regarded for its technical expertise, adaptability, and strong cultural alignment, resulting in improved operational efficiency and customer satisfaction. With over 90% of reviews mentioning positive collaboration and timely delivery, FlairsTech is consistently praised for their communication and professional dedication.
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UndisclosedUndisclosed2 - 9Las Vegas, NV
Services provided
See all 1 projectsKortex Solutions is an IT services company specializing in computer repair and replacement. Their reviews emphasize their professionalism, with 100% of feedback praising their efficient service and project management. Clients appreciate their dedication and thorough troubleshooting, with no areas noted for improvement.
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UndisclosedUndisclosed250 - 999San Francisco, CA
Services provided
See all 1 projectsFastly is a content delivery network (CDN) company that offers fast and configurable content delivery services, including protection against distributed denial-of-service attacks and high-level caching. Feedback indicates a high level of satisfaction, with the company praised for its configurability and responsiveness. Notably, 100% uptime and effective project management are significant highlights mentioned in the reviews.
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Featured
What are Featured Providers?
$1,000+$25 - $49 / hr50 - 249Serves United StatesServices provided
See all 102 projectsPeeklogic, LLC is a proficient Salesforce development company with expertise in CRM customization, web development, and seamless integration solutions. The company is highly praised for its consistent project management, timely delivery, and responsive communication. Approximately 100% of reviewers highlight their impressive ability to adapt and meet evolving business needs, with no major areas for improvement mentioned.
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UndisclosedUndisclosed50 - 249San Francisco, CA
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See all 1 projectsClearScale is a company specializing in cloud services and CMS migrations, with a focus on AWS integration. While 80% of feedback highlights their strong project management and dedication, 20% express concerns about their lack of expertise in Drupal and understanding client requirements. Clients appreciate their commitment to working within budget constraints.
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UndisclosedUndisclosed50 - 249Malvern, PA
Services provided
See all 1 projectsTechO2 LLC is a custom software development company specializing in creating educational tech solutions. The reviews highlight their excellent project management and collaborative approach, with an emphasis on their ability to work within budget constraints. Clients report 100% positive feedback, appreciating their attentiveness to goals and vision, with no areas for improvement noted.
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UndisclosedUndisclosed2 - 9Newport, KY
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See all 1 projectsUpnow is an IT managed services company that provides network management, equipment maintenance, and internet setup. The reviews highlight Upnow's quick response times and effective project management, with 100% of reviewers noting their responsiveness and expertise. Clients appreciate their extensive skill set, and there are no noted areas for improvement. Overall, Upnow is highly recommended for their reliable IT support.
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Undisclosed$100 - $149 / hr50 - 249Dayton, OH
Services provided
See all 2 projectsTACG is a consultancy specializing in business process reengineering and architecture, particularly with OpenText and ProVision technologies. Their clients commend them for their expertise, knowledge sharing, and efficiency, with 100% positive feedback on their ability to implement effective solutions and improve business processes. Reviewers highlight their quick turnaround, excellent project management, and deep understanding of client environments, notably in complex, large-scale projects.
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$5,000+$150 - $199 / hr2 - 9Denver, CO
Services provided
See all 1 projectsDemand IQ is a digital marketing agency specializing in services such as email marketing and social media advertising, particularly in the solar industry. They consistently maintain a return on ad spend of 300% or more, with 100% of reviewers praising their responsive project management and innovative audience targeting strategies.
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$1,000+$50 - $99 / hr2 - 9San Jose, CA
Services provided
Based in San Jose, California, Maverick IT Alliance is an IT strategy consulting company. Established in 2024, the team provides IT strategy consulting and cloud consulting & SI.
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Undisclosed$50 - $99 / hr10 - 49Cranston, RI
Services provided
See all 1 projectsIntegrated Media Group is a digital marketing and CRM consulting company specializing in HubSpot implementations and marketing automation. Reviews highlight their flexibility, expertise, and tailored solutions, with 100% positive feedback noting improved lead routing, operational efficiency, and marketing-sales alignment. Clients commend their professionalism and responsiveness, with 40% mentioning the successful management of complex, customized integrations.
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$10,000+$150 - $199 / hr10 - 49Norcross, GA
Services provided
See all 4 projectsLegal Growth - Law Firm Marketing is a digital marketing agency specializing in enhancing online presence and search engine optimization for law firms. Across their reviews, clients consistently commend their professionalism, innovative strategies, and deep understanding of the legal industry. Notably, Legal Growth has achieved measurable outcomes like a 59% increase in website traffic and significant client base expansion, with 100% of reviewers highlighting their exceptional responsiveness and project management.
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$5,000+$150 - $199 / hr50 - 249Kirkland, WA
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FusionTek is an IT managed services company. Their midsize team is in Kirkland, Washington and Arlington, Virginia. Their services include IT managed services and IT strategy consulting.
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UndisclosedUndisclosed250 - 999Indianapolis, IN
Services provided
See all 3 projectsOnebridge is a technology solutions provider specializing in data integration, software development, and project management for diverse organizations. Overall feedback reflects a high level of customer satisfaction, with 100% of reviewers praising their effective communication and problem-solving skills. Clients commend Onebridge's dedication and ability to enhance existing systems and processes, noting their professionalism and commitment to delivering valuable results.
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$1,000+$25 - $49 / hr1,000 - 9,999Atlanta, GA
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Big data analytics company X-Byte Enterprise Crawling was launched in 2012. The company focuses on BI & big data consulting & SI and cloud consulting & SI, and is large.
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UndisclosedUndisclosed10 - 49Nashville, TN
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Founded in 1998, MouseCalls Technology Solutions, a small big data analytics company, is in Nashville, Tennessee. Their services include BI & big data consulting & SI and cloud consulting & SI.
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UndisclosedUndisclosed10 - 49Knoxville, TN
Services provided
Data analytics company Integracon Technologies, LLC focuses on BI & big data consulting & SI and cloud consulting & SI. They are located in Knoxville, Tennessee.
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UndisclosedUndisclosed50 - 249Trumbull, CT
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Corserva is an IT strategy consulting company founded in 1985. The midsize team provides IT strategy consulting and cloud consulting & SI.
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UndisclosedUndisclosed50 - 249Bedford, TX
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Launched in 2005, Iconic IT is a midsize Bedford, Texas-based IT strategy consulting company. Their services include IT strategy consulting and cloud consulting & SI.
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UndisclosedUndisclosed50 - 249San Francisco, CA
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Midsize IT strategy consulting company BeyondID, is located in San Francisco, California. The team provides IT strategy consulting and cloud consulting & SI.
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$25,000+< $25 / hr250 - 999Newark, CA
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KPI Partners is a Newark, California-based big data company. They provide BI & big data consulting & SI and IT strategy consulting.
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$5,000+Undisclosed50 - 249Schaumburg, IL
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Founded in 1955, Pulse Technology is a midsize Schaumburg, Illinois-based IT strategy consulting company. Their services include IT strategy consulting and cloud consulting & SI.
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Undisclosed$150 - $199 / hr10 - 49New York, NY
Services provided
Information Technology Management Group, Inc. Is a Cybersecurity company. The New York, New York-based agency was established in 1989. Their team focuses on Cybersecurity and IT managed services.
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$10,000+$100 - $149 / hr10 - 49Charlotte, NC
Services provided
360 Visibility is an IT strategy consulting company. Founded in 2003, the team specializes in IT strategy consulting and cloud consulting & SI.
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$1,000+$100 - $149 / hr10 - 49San Diego, CA
Services provided
Natural Networks is an IT strategy consulting company. The firm is headquartered in San Diego, California. Their team specializes in IT strategy consulting and cloud consulting & SI.
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UndisclosedUndisclosed10 - 49Newark, CA
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IT strategy consulting company Renascence IT Consulting was launched in 2010. The team specializes in IT strategy consulting and cloud consulting & SI.
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$1,000+$100 - $149 / hr10 - 49Lake Charles, LA
Services provided
IT strategy consulting company National Networks, LLC is in Lake Charles, Louisiana and Nederland, Texas. The team specializes in IT strategy consulting and cloud consulting & SI.
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UndisclosedUndisclosed10 - 49New City, NY
Services provided
XSolutions, an IT strategy consulting company, offer IT strategy consulting and cloud consulting & SI. They were founded in 1999.
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$5,000+$150 - $199 / hr10 - 49Durham, NC
Services provided
In Durham, North Carolina, INFOTEC I, Inc., DBA ITSco is a small IT strategy consulting company. The team focuses on IT strategy consulting and cloud consulting & SI.
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UndisclosedUndisclosed1,000 - 9,999Dallas, TX
Services provided
GDT - General Datatech is a large IT strategy consulting company. They focus on IT strategy consulting and cloud consulting & SI and were established in 1996.
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UndisclosedUndisclosed50 - 249Houston, TX
Services provided
Elevated Technologies is an IT strategy consulting company in Houston, Texas. Founded in 2006, the team focuses on IT strategy consulting and cloud consulting & SI.
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UndisclosedUndisclosed10 - 49West Mifflin, PA
Services provided
Ideal Integrations is a small IT strategy consulting company. Established in 2009, the team offers IT strategy consulting and cloud consulting & SI.
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$5,000+Undisclosed250 - 999Lakewood, NJ
Services provided
DigaCore Technology Consulting is an IT strategy consulting company founded in 2016. The firm focuses on IT strategy consulting and cloud consulting & SI, and is midsize.
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$5,000+$150 - $199 / hr10 - 49Charlotte, NC
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Refresh Technologies, Inc is a Charlotte, North Carolina-based IT strategy consulting company. Established in 1999, the team focuses on IT strategy consulting and cloud consulting & SI.
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$25,000+Undisclosed250 - 999Rolling Meadows, IL
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Located in Rolling Meadows, Illinois, Vegazva Technologies is an IT managed services company. Established in 2007, the team focuses on IT managed services and IT staff augmentation.
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$25,000+$25 - $49 / hr250 - 999Columbia, MD
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Application development firm Infojini Consulting is based in Columbia, Maryland and Edison, New Jersey. The team provides Mobile App Development and BI & big data consulting & SI.
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$250,000+$50 - $99 / hr10 - 49Silver Spring, MD
Services provided
AlxTel, Inc is a custom software development firm. Based in Silver Spring, Maryland and Bethesda, Maryland, their team provides Custom Software Development and Web Development.
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$100,000+$100 - $149 / hr10 - 49Royersford, PA
Services provided
See all 1 projectsUnified Arc is a cloud consulting and migration company praised for its effective cloud readiness assessments, migration execution, and performance optimization services. Their reviews highlight 100% satisfaction with on-time delivery and responsiveness, with clients appreciating their cost optimization and security measures. Notably, 75% of feedback emphasizes their commitment to achieving cloud cost optimization and improving operational efficiency.
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$1,000+$150 - $199 / hr2 - 9Sandy, UT
Services provided
See all 1 projectsEsonus is a technology consulting firm specializing in optimizing NetSuite platforms and app integrations. Generally, feedback highlights their impressive knowledge and skill set, with around 80% of reviews indicating satisfaction with their expertise. However, some note delays in low-priority tasks and suggest cost reductions for long-term partners.
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$1,000+Undisclosed2 - 9West Hartford, CT
Services provided
Founded in 1995, Universal Connectivity is a cloud consulting & SI company. The team offers cloud consulting & SI and unified communications consulting & SI.
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UndisclosedUndisclosed10 - 49New York, NY
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Based in New York, New York, Compulink Technologies Inc is a cloud consulting & SI company. Their services include cloud consulting & SI and IT strategy consulting.
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$5,000+$100 - $149 / hr2 - 9Lexington, KY
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See all 5 projectsTrifecta! is a web development and design company known for its expertise in website creation, branding, and marketing solutions. Reviews highlight their exceptional attention to detail, timely delivery, and effective communication, with 100% of clients expressing satisfaction and recommending their services. Clients appreciate Trifecta!'s ability to align projects with brand identity and their proactive problem-solving approach.
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$1,000+$150 - $199 / hr10 - 49Los Angeles, CA
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See all 4 projectsThe Email Marketers is an email marketing agency recognized for its strategic and creative expertise in enhancing brand engagement through compelling email campaigns. Reviews highlight a high level of satisfaction, with clients noting a consistent increase in revenue and brand alignment. Approximately 100% of reviewers emphasize their exceptional creativity and dedication to client needs.
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$1,000+Undisclosed10 - 49Miami, FL
Services provided
See all 1 projectsJoint Network Systems is a full-stack web development company specializing in creating web services and back-end solutions with API integrations, such as those involving blockchain technology. The company has garnered positive feedback, with approximately 100% of reviewers highlighting their effective communication and ability to optimize business processes, resulting in a 60% increase in the user base for one client.
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UndisclosedUndisclosed10 - 49San Rafael, CA
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See all 1 projectsVerus Technology Solutions, Inc. is an IT support company known for its reliable and competent service delivery, providing robust solutions like security systems and data syncing for their clients. Approximately 95% of feedback highlights their competence and responsiveness, with many reviewers praising cost management and problem-solving abilities. A minor onboarding issue was noted, but overall satisfaction remains high.
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Undisclosed$100 - $149 / hr10 - 49Bluffton, SC
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IT managed services company KML Computer Services was launched in 2004. The team focuses on IT managed services and cloud consulting & SI and is in Bluffton, South Carolina and Novi, Michigan.
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$10,000+$200 - $300 / hr2 - 9Escondido, CA
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See all 1 projectsBuildLab Consulting is a marketing and SEO agency known for enhancing brand visibility and optimizing crawl metrics and organic keyword rankings. The company receives positive feedback for their timely delivery and clear communication, with 100% of reviewers highlighting their effective project management and impressive visual aids. No areas for improvement were noted in the reviews.
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$5,000+$25 - $49 / hr10 - 49Redmond, WA
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NuOz is an IT managed services company. Established in 2011, the agency is based in Redmond, Washington. Their team specializes in IT managed services and IT strategy consulting.
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UndisclosedUndisclosed10 - 49Knoxville, TN
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Big data company PAXIS Technologies was founded in 1981. The firm offers BI & big data consulting & SI and cloud consulting & SI.
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UndisclosedUndisclosed10 - 49Brentwood, TN
Services provided
Plow Networks is a small IT strategy consulting company established in 2012. Their team offers IT strategy consulting and cloud consulting & SI.
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UndisclosedUndisclosed10 - 49Knoxville, TN
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Gravity Networks, LLC is a big data company headquartered in Knoxville, Tennessee. They focus on BI & big data consulting & SI and cloud consulting & SI and were founded in 2010.
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UndisclosedUndisclosed10 - 49Washington, DC
Services provided
Established in 2008, GRS Technology Solutions is a cloud consulting & SI company. The small team focuses on cloud consulting & SI and IT managed services.
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List of the Top 15 United States IT Services Companies
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UndisclosedUndisclosed250 - 999Rockville, MD
Ability to deliver
37.3/40.018/20 Reviews9.5/10 Clients & Experience9.7/10 Market PresenceService focus
100% IT Consulting -
$5,000+$150 - $199 / hr1,000 - 9,999Cranbury, NJ
Ability to deliver
39.8/40.020/20 Reviews10/10 Clients & Experience9.8/10 Market PresenceService focus
90% IT Consulting10% Other -
$5,000+$150 - $199 / hr10 - 49Los Angeles, CA
Ability to deliver
34.6/40.015.8/20 Reviews9.3/10 Clients & Experience9.5/10 Market PresenceService focus
100% IT Consulting -
$5,000+$150 - $199 / hr50 - 249Brooklyn, NY
Ability to deliver
36.6/40.019.6/20 Reviews8.3/10 Clients & Experience8.7/10 Market PresenceService focus
90% IT Consulting10% Other -
$5,000+$200 - $300 / hr250 - 999Glendale, CA
Ability to deliver
36.3/40.016.8/20 Reviews10/10 Clients & Experience9.5/10 Market PresenceService focus
100% IT Consulting -
$25,000+$50 - $99 / hr1,000 - 9,999Irving, TX
Ability to deliver
33.2/40.015.8/20 Reviews9.9/10 Clients & Experience7.4/10 Market PresenceService focus
75% IT Consulting25% Other -
$5,000+$200 - $300 / hr10 - 49Santa Clarita, CA
Ability to deliver
33.1/40.017.2/20 Reviews7.5/10 Clients & Experience8.5/10 Market PresenceService focus
100% IT Consulting -
$5,000+$200 - $300 / hr50 - 249San Jose, CA
Ability to deliver
35.7/40.017.2/20 Reviews9/10 Clients & Experience9.5/10 Market PresenceService focus
80% IT Consulting20% Other -
$1,000+$150 - $199 / hr50 - 249Vista, CA
Ability to deliver
35.4/40.018.2/20 Reviews10/10 Clients & Experience7.3/10 Market PresenceService focus
100% IT Consulting -
$1,000+$100 - $149 / hr50 - 249Hoboken, NJ
Ability to deliver
33.9/40.015.6/20 Reviews8.5/10 Clients & Experience9.8/10 Market PresenceService focus
100% IT Consulting -
UndisclosedUndisclosed10 - 49Newport Beach, CA
Ability to deliver
32.4/40.016.2/20 Reviews9.2/10 Clients & Experience6.9/10 Market PresenceService focus
100% IT Consulting -
$10,000+Undisclosed50 - 249Oxon Hill, MD
Ability to deliver
34.8/40.016.4/20 Reviews9.9/10 Clients & Experience8.5/10 Market PresenceService focus
65% IT Consulting35% Other -
$1,000+$100 - $149 / hr250 - 999Dallas, TX
Ability to deliver
35.6/40.016/20 Reviews10/10 Clients & Experience9.6/10 Market PresenceService focus
100% IT Consulting -
$5,000+$150 - $199 / hr50 - 249Chicago, IL
Ability to deliver
34.3/40.015.8/20 Reviews9/10 Clients & Experience9.5/10 Market PresenceService focus
100% IT Consulting -
$25,000+Undisclosed250 - 999Los Angeles, CA
Ability to deliver
31.4/40.015.8/20 Reviews6.7/10 Clients & Experience8.9/10 Market PresenceService focus
80% IT Consulting20% Other -
$5,000+$150 - $199 / hr10 - 49Austin, TX
Ability to deliver
33.8/40.015.4/20 Reviews8.9/10 Clients & Experience9.5/10 Market PresenceService focus
100% IT Consulting -
$5,000+$100 - $149 / hr10 - 49San Antonio, TX
Ability to deliver
33.4/40.015.8/20 Reviews9.5/10 Clients & Experience8.1/10 Market PresenceService focus
100% IT Consulting -
$1,000+$150 - $199 / hr10 - 49Chicago, IL
Ability to deliver
36/40.016.4/20 Reviews10/10 Clients & Experience9.6/10 Market PresenceService focus
100% IT Consulting -
$1,000+$150 - $199 / hr10 - 49Scottsdale, AZ
Ability to deliver
36.4/40.016.8/20 Reviews10/10 Clients & Experience9.6/10 Market PresenceService focus
100% IT Consulting -
UndisclosedUndisclosed50 - 249Overland Park, KS
Ability to deliver
38.7/40.020/20 Reviews9.8/10 Clients & Experience8.9/10 Market PresenceService focus
70% IT Consulting30% Other -
UndisclosedUndisclosed50 - 249San Diego, CA
Ability to deliver
30.7/40.016.6/20 Reviews5.6/10 Clients & Experience8.5/10 Market PresenceService focus
100% IT Consulting -
$5,000+$150 - $199 / hr10 - 49Princeton, NJ
Ability to deliver
34.7/40.017/20 Reviews9.2/10 Clients & Experience8.4/10 Market PresenceService focus
100% IT Consulting -
$5,000+$150 - $199 / hr10 - 49San Jose, CA
Ability to deliver
35.5/40.016.8/20 Reviews9.6/10 Clients & Experience9.1/10 Market PresenceService focus
100% IT Consulting -
$1,000+$150 - $199 / hr10 - 49Frisco, TX
Ability to deliver
33.4/40.016.8/20 Reviews10/10 Clients & Experience6.6/10 Market PresenceService focus
100% IT Consulting -
$5,000+$150 - $199 / hr50 - 249San Diego, CA
Ability to deliver
38.3/40.019.2/20 Reviews10/10 Clients & Experience9.2/10 Market PresenceService focus
100% IT Consulting -
$1,000+$200 - $300 / hr250 - 999Plano, TX
Ability to deliver
31.5/40.016/20 Reviews5.8/10 Clients & Experience9.7/10 Market PresenceService focus
100% IT Consulting -
$50,000+$150 - $199 / hr1,000 - 9,999New York, NY
Ability to deliver
32.9/40.016.2/20 Reviews6.8/10 Clients & Experience9.9/10 Market PresenceService focus
80% IT Consulting20% Other -
$5,000+$100 - $149 / hr50 - 249Gaithersburg, MD
Ability to deliver
35.5/40.016.2/20 Reviews10/10 Clients & Experience9.3/10 Market PresenceService focus
90% IT Consulting10% Other -
UndisclosedUndisclosed10 - 49San Jose, CA
Ability to deliver
30.3/40.015.6/20 Reviews7.7/10 Clients & Experience7/10 Market PresenceService focus
95% IT Consulting5% Other -
$5,000+$100 - $149 / hr250 - 999Alpharetta, GA
Ability to deliver
35.4/40.017.4/20 Reviews10/10 Clients & Experience8/10 Market PresenceService focus
100% IT Consulting
Latest IT Services Articles
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U.S. IT Services and Consulting FAQs
U.S. IT consultants typically work in one or more of these modes:
- Strategy and advisory — technology roadmaps, architecture reviews, vendor selection, cloud migration planning
- Implementation — standing up new systems, integrating platforms, executing migrations, building custom solutions
- Managed services — ongoing operations of infrastructure, applications, security tooling, or help desk
- Specialized expertise — cybersecurity assessments, compliance work (SOC 2, HIPAA, PCI), data and analytics platform builds, ERP/CRM implementations
- Staff augmentation — providing engineers, architects, or specialists who plug into your team for a project
Many firms span multiple modes. Be explicit about which mode you actually need — strategy advice, hands-on implementation, and managed services are sold and priced differently.
An IT consultant typically engages on defined projects with start and end dates — strategy work, system implementations, and audits. A managed service provider (MSP) runs ongoing IT operations on your behalf, often for a flat monthly fee, covering things like help desk, infrastructure monitoring, security operations, and patch management.
The line blurs when consultants offer managed services, or when MSPs do project work, but the engagement shape is different. Consulting buys you a deliverable; managed services buys you a function. Ask which the firm specializes in — most are stronger in one direction than the other.
A variety of factors impact the cost, including scope, complexity of project, and industry. Based on Clutch pricing data, clients can expect:
- Hourly rates: typically $100 – $250 per hour for mid-tier firms; $250 – $500+ for senior architects, security specialists, and Big-Four-tier consultancies
- Strategy and advisory projects: typically $25,000 – $150,000
- Implementation projects: highly variable by scope; cloud migrations often $50,000 – $500,000+, ERP implementations $250,000 – multi-million
- Managed services: typically priced per user per month ($75 – $200 per user) or as a flat retainer based on environment size
Get a multi-year total cost of ownership estimate, not just first-year cost — ongoing managed services often dwarf upfront implementation fees.
Filter on three things — technical specialization, industry experience, and certification/partnership status:
- Specialization matters because IT is too broad for any firm to be deep in everything; a Salesforce-and-MuleSoft shop is a different animal than a network security shop.
- Industry experience matters because compliance and operating constraints vary.
- Certifications matter as a signal: AWS Premier, Microsoft Solutions Partner, ServiceNow Elite, and similar designations indicate the firm has volume and proven delivery in that ecosystem.
Additionally, don’t forget to ask key questions like who specifically would work on your project, what their certifications are, and how the firm handles knowledge transfer at project close.
- Generalist pitches with no clear specialization. "We do everything" usually means deep in nothing.
- Reluctance to share named team members and certifications. Reputable firms can tell you exactly who'd staff your project.
- No discussion of risk or what could go wrong. Senior consultants have lived through failed migrations and over-budget implementations; firms that present everything as low-risk haven't been around long enough.
- Pricing without scope clarity. "Phase 1: Discovery — TBD" is a recipe for budget surprises.
- No clean handoff plan. A firm that wants you dependent on them indefinitely isn't selling consulting; they're selling a meter.
Never turn a blind eye to these red flags, even if the vendor offers enticing fees. Be thorough when doing your due diligence so no warning signs go unnoticed.