SafeAeon

BACKGROUND

Please describe your company and position.

I am the Security Engineer of the company.

Describe what your company does in a single sentence.

Delivering Secure IT Infrastructure

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire SafeAeon to accomplish?
Vendor for SOC

SOLUTION

How did you find SafeAeon?

Online Search

Why did you select SafeAeon over others?

Company values aligned

How many teammates from SafeAeon were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Used security information and event management (SIEM) tools to monitor logs and alerts. Documented and reported on security incidents.

Key Deliverables:

• Daily monitoring reports
• Incident reports
• Threat hunting reports
• Monthly security status summaries

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

By reducing incident response time, increasing detection and resolution rates, SafeAeon provided us good solutions.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

The SOC team's project management was exemplary. They consistently delivered items on time, ensuring all project milestones were met as scheduled. Their responsiveness to our needs was outstanding, with prompt and effective communication throughout the project. The team proactively addresses any concerns and provides timely solutions, demonstrating a clear commitment to our organization's success.

What was your primary form of communication with SafeAeon?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

What impressed us most about the company was the considerable time they dedicated to understanding our specific needs and their extensive knowledge in the field. 

Are there any areas for improvement or something SafeAeon could have done differently?

While SafeAeon's performance was exemplary, there is always room for improvement like Improved Documentation and Knowledge Management.

BACKGROUND

Please describe your company and position.

I am the President/CEO of Securicom Solutions

Describe what your company does in a single sentence.

Cybersecurity and Integrated Systems

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire SafeAeon to accomplish?

• We needed a vendor to help us pivot to Cybersecurity.

SOLUTION

How did you find SafeAeon?

Online Search

Why did you select SafeAeon over others?

Good value for cost

How many teammates from SafeAeon were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Safeaeon helped us develop a go to market plan and was instrumental in the implementation of that plan by providing technical and sales support on an ongoing basis. We have weekly meetings to review the progress of all the projects. Things are going very well. We are very satisfied with the quality of the work.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

We were about to secure contracts based on the valuable technical and sales support provided.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Always on top of what is required to advance the project to the next phase and ultimate conclusion. On time delivery and close atantion to project requirements.

What was your primary form of communication with SafeAeon?

Virtual Meeting

What did you find most impressive or unique about this company?

We were thrilled with their personal service and high level of technical expertise.

Are there any areas for improvement or something SafeAeon could have done differently?

NOthing comes to mind. There is always room for improvement of course.