Top Call Center Services in the USA
From Dallas–Fort Worth and Phoenix to Tampa, Atlanta, and Salt Lake City’s Silicon Slopes, the United States hosts a deep bench of call center agencies specializing in inbound support, outbound sales, tech support, and omnichannel CX. On Clutch, you can evaluate U.S.-based call center partners by verified client reviews, industry expertise, compliance (TCPA, HIPAA, PCI DSS, SOC 2), team size, pricing, and service lines.
Our research cuts through marketing claims to highlight proven outcomes, transparent reporting, and reliable U.S. operations that align with your customers’ time zones and expectations. Use filters to narrow by budget, hourly rate, languages (including English–Spanish), and vertical fit across healthcare, fintech, retail, SaaS, logistics, and more. Explore curated options and shortlist providers that match your SLAs, integrations, and growth goals:
• Call Center Companies in New York
• Call Center Companies in Los Angeles
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Featured
What are Featured Providers?
$50,000+Undisclosed1,000 - 9,999Serves United StatesServices provided
See all 4 projectsROI CX Solutions is a company specializing in Contact Center Services, including Customer Support Services, Inbound and Outbound Call Centers, and Telephonic Support. Reviews highlight their flexibility, efficiency, and proactive communication, with 100% of reviewers noting improvements in customer satisfaction and operational efficiency. While minor initial setbacks were mentioned, 75% of reviewers commend their adaptability and professionalism.
$1,000+< $25 / hr1,000 - 9,999Serves United StatesServices provided
See all 28 projectsHugo Inc. | Top CX Provider is a distinguished company specializing in Contact Center Services, offering comprehensive Customer Support Services across various channels such as email, chat, and phone. The client reviews highlight their adaptability and efficiency, with 100% positive feedback on their seamless integration and ability to enhance customer engagement capabilities, resulting in impressive metrics like a 99.8% accuracy in order processing and fulfillment.
$5,000+< $25 / hr1,000 - 9,999Serves United StatesServices provided
See all 47 projectsHelpware CX is a company specializing in Contact Center Services, providing comprehensive customer support solutions across various industries, including e-commerce, software, and government programs. Reviews highlight an impressive 100% satisfaction with their adaptability and ability to scale services efficiently. Notably, 83% of reviewers commend Helpware's exceptional customer service and responsive project management.
$1,000+< $25 / hr1,000 - 9,999Serves United StatesServices provided
See all 10 projectssix eleven global services is a customer support service provider specializing in call center services such as call handling and customer care services. The feedback is overwhelmingly positive, with 100% of reviewers noting their responsive service and alignment with company values. Clients are impressed by their prompt one-hour response time and effective customer service operations, highlighting their professionalism and exceptional value for cost.
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UndisclosedUndisclosed10 - 49Irvine, CA
Services provided
Framico, a Sales Outsourcing company, offers Sales Outsourcing and Print Design. The company is in Irvine, California.
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$1,000+< $25 / hr1,000 - 9,999El Paso, TX
Services provided
Datamark, a Finance & Accounting Outsourcing (FAO) company, was established in 1989. The agency provides Finance & Accounting Outsourcing (FAO) and Call Center Services.
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Featured
What are Featured Providers?
$1,000+Undisclosed1,000 - 9,999Serves United StatesServices provided
See all 54 projectsAppointment Setter Online is a company specializing in outbound and inbound call center services, including appointment setting, prospect outreach, and lead qualification. Across their reviews, clients have praised their professionalism, consistency, and ability to deliver high-quality, sales-ready appointments, with nearly 100% positive feedback. Approximately 80% of reviewers highlighted their effective project management and responsiveness, contributing to improved sales pipelines and conversion rates.
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$1,000+< $25 / hr10 - 49Park Ridge, IL
Services provided
Answering service Signius Communications was launched in 1994. The company offers Call Center Services and Customer Service Outsourcing.
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$5,000+$100 - $149 / hr2 - 9San Antonio, TX
Services provided
SD Tech - Managed IT and VoIP, an answering service company and IT strategy consulting company, was founded in 2001. The firm focuses on Call Center Services and IT strategy consulting.
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UndisclosedUndisclosed10 - 49Los Angeles, CA
Services provided
Based in Los Angeles, California, Tel-Us Call Center is a small call center. The team specializes in Call Center Services and Customer Service Outsourcing.
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$1,000+Undisclosed2 - 9Ponte Vedra Beach, FL
Services provided
PipeUp is a Sales Outsourcing company. Launched in 2022, the firm focuses on Sales Outsourcing.
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$1,000+Undisclosed250 - 999Brooklyn, NY
Services provided
See all 68 projectsTop Customer Service, a company specializing in Contact Center Services and Customer Support Services, receives positive feedback for their professionalism and efficiency in managing inbound call handling and customer inquiries. Approximately 100% of reviewers commend their ability to improve response times and reduce missed calls, highlighting their effective use of AI-assisted systems and trained agents. Their consistent quality and seamless integration into client businesses make them a reliable choice for telephonic support and customer care services.
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$1,000+$25 - $49 / hr10 - 49Millersville, MD
Services provided
Located in Millersville, Maryland, Gibbs Marketing LLC is a small call center company. Their services include Call Center Services and Sales Outsourcing.
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$5,000+$100 - $149 / hr10 - 49San Diego, CA
Services provided
Telephone answering service Manifest Direct Marketing, LLC is in San Diego, California. They specialize in Call Center Services and Sales Outsourcing and were established in 2018.
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$1,000+< $25 / hr2 - 9Dallas, TX
Services provided
Small Sales Outsourcing company Outboundify, is in Dallas, Texas. Their services include Sales Outsourcing and Call Center Services.
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$1,000+< $25 / hr50 - 249Las Vegas, NV
Services provided
Global Services BPO is a Las Vegas, Nevada-based phone answering service. The team provides Call Center Services and Customer Service Outsourcing.
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$1,000+Undisclosed2 - 9Schenectady, NY
Services provided
Fuel Lead is a Schenectady, New York-based Sales Outsourcing company. The team focuses on Sales Outsourcing.
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UndisclosedUndisclosed10 - 49Puyallup, WA
Services provided
Cascade Answering Solutions is an answering service. Their small team is in Puyallup, Washington and offers Call Center Services and Customer Service Outsourcing. The agency was launched in 2015.
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UndisclosedUndisclosed10 - 49Palm Springs, CA
Services provided
SDRengine is a Sales Outsourcing company launched in 2020. Their services include Sales Outsourcing and Call Center Services.
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$1,000+Undisclosed10 - 49Geneva, IL
Services provided
Jyngle is a call center service. The Geneva, Illinois-based agency specializes in Call Center Services and Customer Service Outsourcing.
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$1,000+< $25 / hr50 - 249Fargo, ND
Services provided
Founded in 2010, Outbound Caller is a call center company. The company provides Call Center Services.
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$1,000+< $25 / hr50 - 249San Jose, CA
Services provided
See all 1 projectsRPM BPO delivers services focused on booking meetings, lead intake, and closing deals, particularly enhancing inbound lead conversions. Feedback highlights RPM BPO's impressive quality, value, and alignment with company values, resulting in a 50% sales increase. Clients appreciate their responsiveness and timely delivery, indicating a strong cultural and budgetary fit.
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$5,000+$300+ / hr50 - 249New York, NY
Services provided
See all 1 projectsSalesforce provides valuable services in lead generation and project management, impressing clients with a comprehensive strategy that results in high-quality opportunities. The reviews highlight Salesforce's ability to exceed lead generation goals, deliver projects ahead of schedule, and align with clients' values, illustrating their strong reputation for effectiveness and professionalism.
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$1,000+$50 - $99 / hr50 - 249Los Angeles, CA
Services provided
Based in Los Angeles, California and Sahibzada Ajit Singh Nagar, India, OKKO Global is a Sales Outsourcing company. Launched in 2019, the team specializes in Sales Outsourcing and Email Marketing.
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$1,000+Undisclosed10 - 49Los Angeles, CA
Services provided
Based in Los Angeles, California, RevGen Labs is a Sales Outsourcing company. They offer Sales Outsourcing.
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$1,000+< $25 / hr50 - 249Catonsville, MD
Services provided
Zayup LLC is a midsize call center launched in 2021. Their team focuses on Call Center Services and Customer Service Outsourcing.
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$1,000+< $25 / hr50 - 249Houston, TX
Services provided
The Call Center Doctors is a telephone answering service. The company is in Houston, Texas. Their services include Call Center Services.
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UndisclosedUndisclosed50 - 249Elgin, IL
Services provided
MAI Voice is an Elgin, Illinois-based call center service. Founded in 1985, the team provides Call Center Services and Customer Service Outsourcing.
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$10,000+$300+ / hr250 - 999Brooklyn, NY
Services provided
Answering service JIM RECOVERY TEAM focuses on Call Center Services and Document Digitization & Management. They were established in 2018.
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$1,000+$100 - $149 / hr10 - 49Austin, TX
Services provided
Sales Outsourcing company Elevate Clients Inc was launched in 2022. Headquartered in Austin, Texas, the team provides Sales Outsourcing and Demand Generation Marketing.
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$1,000+Undisclosed50 - 249San Francisco, CA
Services provided
Emerge natural sales solutions is a midsize Customer Service Outsourcing company in San Francisco, California. The team provides Customer Service Outsourcing and Sales Outsourcing.
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$1,000+Undisclosed2 - 9Calumet City, IL
Services provided
Expertek Cyber Solutions Inc., a telephone answering service, is located in Calumet City, Illinois. Their services include Call Center Services and Digital Strategy.
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$1,000+< $25 / hr250 - 999Greenwood Village, CO
Services provided
PRG, a Back Office Outsourcing company, is headquartered in Greenwood Village, Colorado. Their services include Back Office Outsourcing and Call Center Services.
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UndisclosedUndisclosed10 - 49Tampa, FL
Services provided
Craft Impact is a Content Marketing company. Launched in 2012, the agency focuses on Content Marketing and Search Engine Optimization.
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$1,000+$50 - $99 / hr10 - 49Olympia, WA
Services provided
See all 98 projectsSocial Bloom is a company specializing in Contact Center Services and sales outsourcing, providing both inbound and outbound call handling, telemarketing, and customer support services. Across various reviews, clients highlight their exceptional project management, structured communication, and ability to adapt to specific business needs. Notably, 100% of reviews praise their proactive approach and ability to deliver timely results, enhancing lead generation and customer interaction efficiency.
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UndisclosedUndisclosed10 - 49San Francisco, CA
Services provided
AiSDR is a Sales Outsourcing and AI Agents company. They were established in 2023, and their services include Sales Outsourcing and AI Agents.
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$1,000+< $25 / hr10 - 49New York, NY
Services provided
Gurland Corporation is a phone answering service founded in 2017. Based in New York, New York and Bangkok, Thailand, the team specializes in Call Center Services and Business Consulting.
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$1,000+< $25 / hr10 - 49Oxford, MS
Services provided
Founded in 2019, USA Calling Solutions, a small Sales Outsourcing company, is in Oxford, Mississippi. Their team offers Sales Outsourcing.
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UndisclosedUndisclosed2 - 9Lakeland, FL
Services provided
Headquartered in Lakeland, Florida, Amy Virtual is an answering service. The team focuses on Call Center Services.
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UndisclosedUndisclosed2 - 9New York, NY
Services provided
MiaAnswers Virtual Receptionists is a call center company. The New York, New York-based agency was established in 2009. Their services include Call Center Services and Customer Service Outsourcing.
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$5,000+< $25 / hr250 - 999Los Angeles, CA
Services provided
In Los Angeles, California, Agently.ai is a midsize answering service. The team specializes in Call Center Services and Customer Service Outsourcing.
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$25,000+< $25 / hr250 - 999New York, NY
Services provided
Call center company Omelink provides Call Center Services and Customer Service Outsourcing. They were founded in 2016.
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UndisclosedUndisclosed2 - 9Punta Gorda, FL
Services provided
Joy's Desk is an answering service located in Punta Gorda, Florida. Established in 2021, the team provides Call Center Services.
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$1,000+< $25 / hr2 - 9Northampton, MA
Services provided
Launched in 2021, Sales Desk Solutions is a call center service. The team provides Call Center Services and Sales Outsourcing and is in Northampton, Massachusetts.
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$10,000+< $25 / hr50 - 249Dover, DE
Services provided
Creatics Solutions is an answering service located in Dover, Delaware. They offer Call Center Services and were established in 2019.
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$1,000+< $25 / hr10 - 49Miami, FL
Services provided
Meetingjump, LLC is a Sales Outsourcing company. They are located in Miami, Florida and have small team of experts. Their services include Sales Outsourcing and Call Center Services.
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$1,000+< $25 / hr10 - 49Tempe, AZ
Services provided
Located in Tempe, Arizona, Pinnacle Marketing is a Sales Outsourcing company. They specialize in Sales Outsourcing and Content Marketing.
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UndisclosedUndisclosed10 - 49Mesa, AZ
Services provided
Founded in 2023, Vallu is a call center company. The firm provides Call Center Services.
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$1,000+Undisclosed50 - 249Atlanta, GA
Services provided
Manpower Virtual, a Business Consulting and answering service company, is located in Atlanta, Georgia. They provide Business Consulting and Call Center Services.
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$1,000+< $25 / hr10 - 49Garden City, ID
Services provided
B2B Tech Intent is a Sales Outsourcing company. Their small team is in Garden City, Idaho. Their services include Sales Outsourcing.
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$10,000+Undisclosed50 - 249New York, NY
Services provided
Located in New York, New York and Nicosia, Cyprus, Apects is a Conversion Optimization and Sales Outsourcing company. The team provides Conversion Optimization and Sales Outsourcing.
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$100,000+$300+ / hr10,000+San Francisco, CA
Services provided
Established in 1999, SalesForsaas is a Data Annotation Services company. Their services include Data Annotation Services and CRM consulting and SI.
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$1,000+< $25 / hr250 - 999Berkeley, CA
Services provided
Scale Support, a Customer Service Outsourcing company, is based in Berkeley, California. They provide Customer Service Outsourcing and Call Center Services.
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$1,000+Undisclosed2 - 9Tampa, FL
Services provided
Hotel QA is a call center service. Located in Tampa, Florida, the company was established in 2023. Their team offers Call Center Services and Business Consulting.
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UndisclosedUndisclosed10 - 49Minneapolis, MN
Services provided
Sales Outsourcing company B2B Lanes provides Sales Outsourcing. They were launched in 2020.
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List of the Best US Call Center Agencies
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$1,000+< $25 / hr50 - 249Denver, CO
Ability to deliver
40/40.020/20 Reviews10/10 Clients & Experience10/10 Market PresenceService focus
10% Call Center Services70% Sales Outsourcing20% Other -
$1,000+$25 - $49 / hr50 - 249Laguna Beach, CA
Ability to deliver
39.6/40.020/20 Reviews10/10 Clients & Experience9.6/10 Market PresenceService focus
20% Call Center Services70% Sales Outsourcing10% Other -
$1,000+$25 - $49 / hr250 - 999San Francisco, CA
Ability to deliver
39.4/40.019.4/20 Reviews10/10 Clients & Experience10/10 Market PresenceService focus
10% Call Center Services70% Sales Outsourcing20% Other -
$1,000+< $25 / hr50 - 249Las Vegas, NV
Ability to deliver
38.3/40.019.4/20 Reviews9.8/10 Clients & Experience9.1/10 Market PresenceService focus
10% Call Center Services75% Sales Outsourcing15% Other -
$10,000+Undisclosed50 - 249Boca Raton, FL
Ability to deliver
38.2/40.018.6/20 Reviews10/10 Clients & Experience9.6/10 Market PresenceService focus
10% Call Center Services80% Sales Outsourcing10% Other -
$1,000+$100 - $149 / hr250 - 999St. Louis, MO
Ability to deliver
37.5/40.017.8/20 Reviews10/10 Clients & Experience9.7/10 Market PresenceService focus
75% Sales Outsourcing25% Other -
UndisclosedUndisclosed1,000 - 9,999Los Angeles, CA
Ability to deliver
37.1/40.019.6/20 Reviews10/10 Clients & Experience7.5/10 Market PresenceService focus
10% Call Center Services60% Sales Outsourcing30% Other -
$1,000+< $25 / hr1,000 - 9,999Chicago, IL
Ability to deliver
35.5/40.016.6/20 Reviews9.4/10 Clients & Experience9.5/10 Market PresenceService focus
20% Call Center Services10% Sales Outsourcing70% Other -
$1,000+$25 - $49 / hr250 - 999Orlando, FL
Ability to deliver
35.3/40.016.2/20 Reviews10/10 Clients & Experience9.1/10 Market PresenceService focus
50% Call Center Services50% Other -
$10,000+$25 - $49 / hr250 - 999Simi Valley, CA
Ability to deliver
35.2/40.015.6/20 Reviews10/10 Clients & Experience9.6/10 Market PresenceService focus
70% Sales Outsourcing30% Other -
$1,000+< $25 / hr250 - 999Portland, OR
Ability to deliver
39/40.019.2/20 Reviews10/10 Clients & Experience9.8/10 Market PresenceService focus
10% Call Center Services10% Sales Outsourcing80% Other -
$1,000+< $25 / hr50 - 249Chicago, IL
Ability to deliver
35/40.016.2/20 Reviews9.5/10 Clients & Experience9.3/10 Market PresenceService focus
45% Call Center Services15% Sales Outsourcing40% Other -
$5,000+Undisclosed250 - 999Austin, TX
Ability to deliver
34.7/40.018.4/20 Reviews8.4/10 Clients & Experience7.9/10 Market PresenceService focus
10% Call Center Services40% Sales Outsourcing50% Other -
$5,000+< $25 / hr1,000 - 9,999Lexington, KY
Ability to deliver
36.5/40.016.8/20 Reviews10/10 Clients & Experience9.7/10 Market PresenceService focus
20% Call Center Services80% Other -
$1,000+< $25 / hr1,000 - 9,999Wilmington, DE
Ability to deliver
34.4/40.020/20 Reviews4.6/10 Clients & Experience9.8/10 Market PresenceService focus
30% Call Center Services70% Other -
$1,000+< $25 / hr250 - 999Doylestown, PA
Ability to deliver
35.1/40.017.4/20 Reviews8.7/10 Clients & Experience9/10 Market PresenceService focus
30% Call Center Services70% Other -
$5,000+$25 - $49 / hr50 - 249Austin, TX
Ability to deliver
34/40.017.2/20 Reviews10/10 Clients & Experience6.8/10 Market PresenceService focus
25% Call Center Services25% Sales Outsourcing50% Other -
Undisclosed< $25 / hr50 - 249Jackson, MI
Ability to deliver
34/40.017.2/20 Reviews8.4/10 Clients & Experience8.3/10 Market PresenceService focus
100% Call Center Services -
$5,000+$100 - $149 / hr50 - 249Denver, CO
Ability to deliver
33.8/40.016/20 Reviews10/10 Clients & Experience7.8/10 Market PresenceService focus
90% Sales Outsourcing10% Other -
$1,000+< $25 / hr50 - 249Scottsdale, AZ
Ability to deliver
33.7/40.015.6/20 Reviews9.7/10 Clients & Experience8.5/10 Market PresenceService focus
50% Call Center Services50% Other -
$5,000+$100 - $149 / hr10 - 49Dover, DE
Ability to deliver
33.6/40.019/20 Reviews10/10 Clients & Experience4.6/10 Market PresenceService focus
60% Sales Outsourcing40% Other -
$5,000+$25 - $49 / hr250 - 999Home, KS
Ability to deliver
33.6/40.016.2/20 Reviews9.2/10 Clients & Experience8.2/10 Market PresenceService focus
35% Call Center Services25% Sales Outsourcing40% Other -
$1,000+< $25 / hr50 - 249Berkeley, CA
Ability to deliver
35.4/40.017.2/20 Reviews9.2/10 Clients & Experience9/10 Market PresenceService focus
20% Call Center Services20% Sales Outsourcing60% Other -
$10,000+< $25 / hr250 - 999Overland Park, KS
Ability to deliver
34.2/40.017.4/20 Reviews8.2/10 Clients & Experience8.6/10 Market PresenceService focus
20% Call Center Services10% Sales Outsourcing70% Other -
UndisclosedUndisclosed10 - 49King of Prussia, PA
Ability to deliver
33.3/40.016/20 Reviews8.5/10 Clients & Experience8.8/10 Market PresenceService focus
70% Call Center Services30% Other -
$1,000+$50 - $99 / hr50 - 249Farmington, CT
Ability to deliver
33.2/40.015.2/20 Reviews8.3/10 Clients & Experience9.7/10 Market PresenceService focus
100% Sales Outsourcing -
$1,000+Undisclosed250 - 999Nashville, TN
Ability to deliver
33.1/40.015/20 Reviews8.4/10 Clients & Experience9.7/10 Market PresenceService focus
60% Sales Outsourcing40% Other -
$10,000+Undisclosed50 - 249Tampa, FL
Ability to deliver
32.8/40.017.4/20 Reviews9.7/10 Clients & Experience5.8/10 Market PresenceService focus
50% Sales Outsourcing50% Other -
$1,000+< $25 / hr250 - 999Afton, WY
Ability to deliver
35.2/40.018.6/20 Reviews7.1/10 Clients & Experience9.5/10 Market PresenceService focus
25% Call Center Services75% Other -
$25,000+Undisclosed1,000 - 9,999Ogden, UT
Ability to deliver
32.7/40.016.2/20 Reviews9.7/10 Clients & Experience6.8/10 Market PresenceService focus
75% Sales Outsourcing25% Other
Latest Call Centers Articles
See all articles
Answering Services: Professionalism in Customer Service
Professionalism in customer service is essential to retaining customers, building your brand image, and increasing sales.
![How to Build a Budget for Call Center Services [With Template] cover image](https://img.shgstatic.com/clutch-static-prod/image/resize/715x400/s3fs-public/article/ba3fb126c373d45b88403b0272fa9201.jpg)
U.S. Call Center FAQs
U.S. agencies align with domestic time zones, customer expectations, and regulatory requirements. If you operate in regulated sectors, U.S. providers are more likely to offer HIPAA-ready workflows, PCI DSS–compliant payment handling, and TCPA-aware dialing practices. By partnering with these dedicated firms, you’ll also unlock:
- Accent-neutral, English-first support with strong bilingual (English–Spanish) coverage
- Faster IT/security reviews and data residency within the U.S.
- Local QA and coaching across hubs like Dallas–Fort Worth, Phoenix, Tampa, and Atlanta
For brands competing on customer experience, a U.S.-based partner can lift CSAT, reduce handle time, and preserve brand equity across high-stakes touchpoints.
Pricing depends on variables like channel mix, specialization, and SLAs. On Clutch, most call center firms in America charge:
- Hourly per agent: $25 – $65+ for general inbound; $35 – $75+ for sales/technical roles
- Per-minute (inbound): $0.75 – $1.50+ with tiered volume discounts
- Monthly retainers: $5,000 – $25,000+ for dedicated teams
- Setup/onboarding: $1,000 – $10,000 for scripts, integrations, and training
In addition, costs usually rise with compliance, complex integrations, senior QA, and 24/7 coverage. Make sure to ask for transparent rate cards, pass-through platform fees, and a pilot to validate efficiency before scaling.
- Healthcare and insurance (HIPAA-ready scheduling, prior auth, claims)
- Financial services and fintech (KYC, collections within TCPA/FDCPA)
- E-commerce and retail (order management, returns, cross-sell)
- SaaS and technology (Tier 1/2 support, IT help desk, onboarding)
- Logistics and travel (dispatch, rebooking, customer updates)
- Education and public sector (admissions, learner support, citizen services)
Many U.S.-based call centers offer bilingual teams for national coverage and seasonal surge programs for retail and tax peaks.
Start by outlining your project’s specific goals and constraints. Then, go to Clutch to find trusted firms and evaluate them on:
- Compliance posture – TCPA, HIPAA, PCI DSS, SOC 2; data retention and call recording policies
- Vertical experience – Proven playbooks and QA rubrics for your industry
- Tech stack – Native integrations with your CRM, help desk, WFM, QA, analytics
- Staffing model – Dedicated vs. shared agents, supervisor ratios, training depth, attrition
- Reporting – Real-time dashboards, QA sampling cadence, coaching loops, BI exports
- Scalability – Surge support, disaster recovery, and multi-site redundancy
Remember to clarify SLAs early and align incentives (e.g., quality-weighted performance bonuses) to protect customer experience.
- Guaranteed CSAT or sales metrics without discovery or a pilot
- Vague reports, no access to dashboards, or limited call recordings
- Weak understanding of TCPA, HIPAA, PCI, or state privacy laws (e.g., CCPA)
- High agent churn, thin supervisor coverage, or generic training
- One-size-fits-all pricing with hidden fees for after-hours or bilingual support
- Overreliance on scripts, minimal QA calibration, or poor change management
- No clear disaster recovery plan or multi-site redundancy for continuity
Many firms will vie to catch your attention; make sure to keep a close eye out for these warning signs.