Top Survey Companies in the United States
305 Companies
List of the Top United States Survey Services
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Hugo Inc.
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$1,000+< $25 / hr1,000 - 9,999Chicago, ILServices provided
20% Call Center Services25% Customer Service Outsourcing15% Back Office Outsourcing +410% Content Moderation Services10% Data Annotation Services10% Finance & Accounting Outsourcing (FAO)10% Sales OutsourcingFocus Areas
25% Customer Surveys & Market Research Calls30% Third party verification25% B2C Telemarketing & telesales +120% Collections Recovery ServicesSee all 28 projectsHugo Inc. | Top CX Provider is a distinguished company specializing in Contact Center Services, offering comprehensive Customer Support Services across various channels such as email, chat, and phone. The client reviews highlight their adaptability and efficiency, with 100% positive feedback on their seamless integration and ability to enhance customer engagement capabilities, resulting in impressive metrics like a 99.8% accuracy in order processing and fulfillment.
Reviews mention Unique expertise
Clients have expressed high satisfaction with Hugo's unique expertise in customer support, noting their exceptional ability to assemble a skilled team of specialists. One client highlighted Hugo's proficiency in delivering precise and impactful support, which significantly transformed their operations and enhanced customer satisfaction. Overall, the sentiment reflects a strong appreciation for Hugo's strategic partnership and adaptability, reinforcing their reputation as a valuable asset in achieving project goals.-
Accounting Services for Marketing & Venture Capital Firm
5.0 Aug 24, 2023Hugo has been a game-changer for our business. Their specialization in outsourced accounting, finance, and content writing has not only freed up significant capacity but also delivered an astounding 80% improvement in efficiency compared to in-house hiring.
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Customer Support for FinTech Organization
5.0 Aug 23, 2023Hugo demonstrated exceptional proficiency in assembling a team of customer support specialists, showcasing an impressive knack for identifying and enlisting professionals with profound expertise in providing assistance. Their dedication to delivering precise and influential customer support was evident in the caliber of support specialists they curated.
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3 of 3 Call Center Services reviews are 5 stars$50,000 – $199,999 avg. project costRead 3 ReviewsCall Center Services PROJECT HIGHLIGHT
Back Office Outsourcing for E-Commerce Co
5.0 — Hugo provides back-office outsourcing for an e-commerce company. The team has handled the client's back-office tasks, managed communications and relationships with retailers' networks, and vetted Read moreWas this helpful?
Industry Experience
Hugo Inc. has garnered positive feedback across multiple industries, including Financial Services, eCommerce, Automotive, Software, Environmental Services, Advertising & Marketing, Information Technology, and Gaming. Their expertise in customer support, operational efficiency, and content management has consistently been highlighted as a strength. Clients noted significant improvements in response times, customer satisfaction, and overall efficiency. Hugo's ability to adapt to various industry needs, coupled with their commitment to high-quality service, positions them as a valuable partner for businesses seeking to enhance their operations.
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Financial services eCommerce Automotive Food & Beverages Software Information technology Environmental Services Advertising & marketing Gaming MediaWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently commend the company for its exceptional value for money, highlighting that Hugo offers high-quality services at competitive rates. One client noted, 'Good value for cost,' while another emphasized their 'ability to scale services without compromising quality.' Many reviews reflect satisfaction with cost reductions and enhanced operational efficiency, with one client praising an '80% improvement in efficiency' compared to in-house hiring. Overall, the sentiment is overwhelmingly positive, indicating that clients perceive Hugo as a cost-effective partner.Was this helpful?
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$1,000+< $25 / hr250 - 999Hatboro, PA
Services provided
30% Call Center Services40% Back Office Outsourcing30% Customer Service OutsourcingFocus Areas
30% Customer Surveys & Market Research Calls40% B2C Telemarketing & telesales30% Third party verificationSee all 11 projectsHelpSquad is a provider of comprehensive Customer Support Services, specializing in Contact Center Services, including inbound and outbound call handling and chat support. Their reviews highlight exceptional communication, timely project management, and customized solutions, with 100% of reviewers noting their responsiveness and technical depth, and 86% emphasizing the company's cost-effectiveness and cultural alignment.
Reviews mention Attentive
Clients consistently express high satisfaction with HelpSquad's attentiveness and responsiveness. One client noted their account manager, Chad, as 'attentive, responsive, and insightful,' which significantly enhanced their collaboration. Another client emphasized that HelpSquad's 'attentiveness and timeliness was on point,' highlighting their commitment to addressing specific needs. Overall, the sentiment reflects a strong appreciation for HelpSquad's dedication to client support and tailored solutions.-
Call Center Services for Software Company
5.0 Feb 14, 2024Attentiveness and timeliness was on point. They listened to our specific needs and tailored a solution that fit us.
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8 of 8 Call Center Services reviews are 5 stars2 new reviews for Call Center Services in past 6 months$10,000 – $49,000 avg. project costRead 8 ReviewsCall Center Services PROJECT HIGHLIGHT
Call Center Services for Property Management Company
5.0 — HelpSquad provides customer service outsourcing for a property management company. They provide a team of four agents that handle all communications with guests across multiple booking platforms. Read moreWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight HelpSquad's affordability and value for money, noting that their pricing fits within budgets while delivering significant results. For instance, one client reported a 33% reduction in labor costs, while another emphasized the excellent service quality at a reasonable price. Overall sentiment reflects satisfaction with the cost-effectiveness of HelpSquad's services, aligning well with client expectations and project outcomes.Was this helpful?
More responsive than most other service providers
Get in TouchHelpSquad is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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$5,000+Undisclosed50 - 249Boca Raton, FL
Services provided
10% Call Center Services80% Sales Outsourcing10% Email MarketingFocus Areas
100% Customer Surveys & Market Research CallsSee all 65 projectsSalesRoads is a leading provider of Contact Center Services, specializing in outbound call center and telemarketing services. The company consistently receives positive feedback, with 100% of reviewers highlighting their efficient project management and results-driven approach. Approximately 86% of clients praise their ability to enhance lead generation and surpass sales goals, demonstrating their commitment to client success and strategic execution.
Reviews mention Accommodating
Client feedback highlights VSA's accommodating nature, with multiple reviews praising their flexibility and responsiveness. One client noted, "Their team is very flexible and accommodating of any feedback that we give them," emphasizing a customer-centric approach. Another remarked on their ability to adjust to changing schedules, stating, "They email me as soon as they get a lead, accommodating my schedule as it changes." Overall, the sentiment is overwhelmingly positive, reflecting a strong commitment to client needs and collaboration.-
Lead Generation for SaaS Company
5.0 Sep 30, 2021They really tailored their services to our needs and invested a lot of time in managing the campaign and tweaking different elements to maximize success, despite us being a smaller client for them.
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Appointment Setting for Brand Services Company
5.0 Oct 22, 2018They're very flexible and could easily adapt when we changed things around. There was nothing over those years that went wrong. We were very much in sync.
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Lead Generation Services for Software Dev Company
5.0 Aug 25, 2021Their team is very flexible and accommodating of any feedback that we give them. They take all of our suggestions under advisement and foster positive conversations, which is very customer-centric. It’s also the other way around; I think they have close to 20 years of experience so they share any ideas or insight they have with us.
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Market Research for Senior Living Business
4.5 Jun 7, 2019Their project management stands out first. They were able to work through a lot of ambiguity and deliver on time. They were also very customer service oriented from the start, providing professional, high-quality work while remaining personable, friendly, and accommodating.
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0 of 1 reviews is 5 starsUnknown avg. project costRead 1 Recent ReviewReviewed 1 time in the past 6 months
Recent reviews of SalesRoads reflect a positive overall sentiment, highlighting their effectiveness in building sales pipelines. Clients appreciate the responsiveness and timely delivery of services, with one user noting an average of four meetings per week with qualified leads. However, there is a suggestion for improvement regarding the team's assertiveness in providing expert opinions. Overall, SalesRoads is viewed as a reliable partner in sales development.Was this helpful?
28 of 38 Call Center Services reviews are 5 stars$50,000 – $199,999 avg. project costRead 38 ReviewsCall Center Services PROJECT HIGHLIGHT
Market Research & Call Center Services for Home Appraisal Co
4.0 — SalesRoads provides market research and call center services for a home appraisal company. The team helps the client find agents, increase awareness, and do market research surveys for the client's Read moreWas this helpful?
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This provider is available in 1 time zone:
- Eastern European Time (EET)
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$1,000+$25 - $49 / hr250 - 999Orlando, FL
Services provided
45% Call Center Services20% Customer Service Outsourcing15% Sales Outsourcing +210% Back Office Outsourcing10% StaffingFocus Areas
10% Customer Surveys & Market Research Calls75% B2C Telemarketing & telesales15% Third party verificationSee all 34 projectsXACT is a comprehensive provider of Contact Center Services, offering solutions including Inbound and Outbound Call Center, Customer Support Services, and Telephonic Support. Reviews indicate strong overall satisfaction, with approximately 85% of feedback highlighting their effective communication, adaptability, and partnership approach. Despite minor challenges in agent proficiency, XACT's commitment to process refinement and customer satisfaction is consistently praised across various industries.
1 of 1 reviews is 5 starsUnknown avg. project costRead 1 Recent ReviewReviewed 1 time in the past 6 months
In the past six months, client feedback for XACT has been overwhelmingly positive. A VP from 4AllPromos praised their rapid hiring capabilities and flexibility in staffing, leading to the achievement of service level targets for the first time. Clients highlighted XACT's proactive approach, strong cultural alignment, and excellent collaboration, with many noting the impressive performance of their agents. Overall, clients expressed high satisfaction and noted that XACT significantly exceeded their expectations.Was this helpful?
16 of 29 Call Center Services reviews are 5 stars1 new review for Call Center Services in past 6 months$50,000 – $199,999 avg. project costRead 29 ReviewsCall Center Services PROJECT HIGHLIGHT
Call Center Services for Environmental Systems Company
5.0 — XACT provides call center services for an environmental systems company. The team answers calls from residents ordering, checking the status of, or filing complaints about trash and recycling bins. Read moreWas this helpful?
Industry Experience
XACT has demonstrated strong expertise across various industries, including Manufacturing, Logistics, Insurance, Real Estate, Automotive, Retail, Healthcare, Education, and Nonprofit sectors. Clients have praised their exceptional customer service, adaptability to project needs, and effective communication. Overall sentiment reflects satisfaction with their call center solutions, particularly in enhancing operational efficiency and improving customer experiences. Potential clients in these industries can anticipate reliable support, tailored services, and a commitment to quality.
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Manufacturing Supply Chain, Logistics, and Transport Insurance Real estate Automotive Retail Transportation Other Industry IT Services Education Arts, entertainment & music Advertising & marketing Healthcare Chemicals & Biotechnology Nonprofit Financial services Sports Information technology eCommerceWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Client feedback on XACT highlights a consistent sentiment of good value for money, with multiple clients noting that the pricing fits their budgets while delivering high-quality services. For instance, one client mentioned that XACT's pricing fit their budget and offered great value for the cost, while another emphasized their flexibility in staffing which allowed for effective scaling during peak periods. Overall, clients expressed satisfaction with the cost-effectiveness of the services provided, reinforcing XACT's reputation as a reliable partner.Was this helpful?
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$10,000+< $25 / hr250 - 999Overland Park, KS
Services provided
15% Call Center Services20% Customer Service Outsourcing20% HR Outsourcing +315% Back Office Outsourcing15% Finance & Accounting Outsourcing (FAO)15% Sales OutsourcingFocus Areas
25% Customer Surveys & Market Research Calls25% B2C Telemarketing & telesales25% Collections Recovery Services +125% Third party verificationSee all 15 projects1840 & Company is a contact center service provider specializing in inbound and outbound call handling, customer support, and telemarketing services. Reviewers highlight their excellent project management, adaptability, and ability to consistently meet deadlines. Approximately 95% of feedback praises their responsiveness and professionalism, with a notable focus on their alignment with client needs and values.
0 of 1 reviews is 5 starsUnknown avg. project costRead 1 Recent ReviewReviewed 1 time in the past 6 months
In the past six months, clients have praised 1840 & Company for their strong alignment with company values and effective communication. A Head of Finance noted their successful outsourcing of finance staff, highlighting the quality of work and timely project delivery. Clients appreciate the dedicated support in the hiring and onboarding process, indicating overall satisfaction with the company's services and a good cultural fit, with no significant areas for improvement mentioned.Was this helpful?
3 of 4 Call Center Services reviews are 5 stars1 new review for Call Center Services in past 6 months$50,000 – $199,999 avg. project costRead 4 ReviewsCall Center Services PROJECT HIGHLIGHT
Call Center Services for Healthcare Co
5.0 — 1840 & Company provides call center services for a healthcare company. The team has handled inbound calls, created tickets for the client's customer service team, and made outbound calls to Read moreWas this helpful?
More responsive than most other service providers
Get in Touch1840 & Company is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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This provider is fluent in 10 languages:
- English
- Spanish
- Arabic
- Mandarin
- French
- Italian
- German
- Hindi
- Portuguese
- Romanian
This provider is available in 1 time zone:
- Central Standard Time (CST)
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$1,000+< $25 / hr50 - 249Las Vegas, NV
Services provided
10% Call Center Services75% Sales Outsourcing10% Content Marketing +15% Email MarketingFocus Areas
25% Customer Surveys & Market Research Calls65% B2C Telemarketing & telesales10% Third party verificationSee all 40 projectsLeadium is a dynamic lead generation agency specializing in outbound telemarketing and appointment setting services. Across reviews, clients praise their ability to consistently deliver measurable outcomes, including an average 29% increase in lead generation efficiency and 33% rise in conversion rates. Remarkably, 85% of reviewers highlight Leadium's strong project management and strategic planning capabilities, underscoring their commitment to client success.
Reviews mention Exceptional performance
Clients have expressed exceptional satisfaction with Leadium's performance, particularly highlighting their ability to manage high inbound lead flow efficiently. One client noted, 'They excelled in every way,' and praised the team's proactive recommendations and direct communication with the founders. Additionally, the promptness in responding to leads, achieving a contact speed of under five minutes, has been a significant success factor. Overall, clients commend Leadium for their commitment and effectiveness, with no notable areas for improvement identified.-
Call Center & Sales Outsourcing Services for Senior Care Co
5.0 Dec 21, 2023All tasks are completed on schedule. The team proactively provides recommendations. One thing we liked most about Leadium is that they stay small even though they have a large footprint. It means I am able to work directly with their founders even though they have an entire project team working on our program. Leadium is founder run so their experience is bar none.
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2 of 2 reviews are 5 stars1 new review for Call Center Services servicesUnknown avg. project costRead 2 Recent ReviewsReviewed 2 times in the past 6 months
Recent reviews of Leadium highlight strong client satisfaction with their lead generation services. A CEO noted impressive SDR quality, with clients mistaking them for AI, and praised their excellent project management and communication. The CMO of Inflo Health reported exceeding lead generation targets and appreciated Leadium's consultative approach. Overall, clients express confidence in Leadium's capabilities and report no significant areas for improvement.Was this helpful?
11 of 13 Call Center Services reviews are 5 stars1 new review for Call Center Services in past 6 months$10,000 – $49,000 avg. project costRead 13 ReviewsCall Center Services PROJECT HIGHLIGHT
Call Center & Sales Outsourcing Services for Senior Care Co
5.0 — Leadium Services provides call center and sales outsourcing services for a senior care company. They handle inbound calls, contracts, and reschedules and manage the client's CRM lead data and sales Read moreWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently praise Leadium for their cost-effectiveness and the value they deliver. Many reviews highlight that their pricing fits within budgets while providing high-quality leads and measurable results. For instance, one client noted a 30% increase in qualified leads and a 70% open rate on emails, emphasizing the return on investment. Overall, the sentiment is overwhelmingly positive, with clients appreciating the balance of affordability and impactful outcomes, making Leadium a worthwhile investment for lead generation.Was this helpful?
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$1,000+< $25 / hr50 - 249Berkeley, CA
Services provided
20% Call Center Services40% Back Office Outsourcing20% Customer Service Outsourcing +120% Sales OutsourcingFocus Areas
20% Customer Surveys & Market Research Calls40% B2C Telemarketing & telesales20% Collections Recovery Services +120% Third party verificationSee all 36 projectsWing Assistant is a company specializing in Customer Support Services, including Inbound Call Center and Customer Care Services. They consistently exceed service expectations, with a call answer rate above 95%, and demonstrate remarkable adaptability by integrating seamlessly with clients' tech stacks. Positive feedback is prevalent, with 100% of reviewers highlighting their reliability and communication skills. Customers appreciate their dedication and timely project management, with no significant areas for improvement identified.
Reviews mention Experienced
Clients express a highly positive sentiment regarding the experience with Wing Assistant, highlighting their responsive support and seamless workflow. A Director of Marketing noted the significant increase in bandwidth due to the team's marketing expertise and the effective communication facilitated by their robust platform. The client found the initial onboarding process smooth and was particularly impressed by the dedicated support tailored to marketing needs, indicating a strong alignment with project requirements.-
Digital Marketing Assistant for Real Estate Firm
5.0 Feb 18, 2023The experience their VAs have is impressive and unique. Their dedicated support for marketing is noteworthy. Seamless communication is facilitated by their robust platform.
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5 of 8 reviews are 5 stars2 new reviews for Call Center Services servicesLess than $10,000 avg. project costRead 8 Recent ReviewsReviewed 8 times in the past 6 months
In recent reviews, clients have highlighted Wing Assistant's strong performance in customer service, data management, and marketing support, noting seamless integration and high engagement levels. For instance, one client praised their call answer rate exceeding 95%, while another commended their proactive approach and rapid onboarding. However, areas for improvement include enhancing the selection process for virtual assistants and addressing slow billing support. Overall, the sentiment remains largely positive, with many clients appreciating the value and efficiency provided.Was this helpful?
1 of 1 Customer Surveys & Market Research Calls reviews is 5 stars1 new review for Customer Surveys & Market Research Calls in past 6 monthsUnknown avg. project costCustomer Surveys & Market Research Calls Experience
Overall feedback for Wing Assistant in the Customer Surveys & Market Research Calls service is highly positive, with clients noting a strong impact on outreach and marketing efforts. One reviewer highlighted their excellent communication and timely delivery. No negative feedback was reported, indicating a 100% satisfaction rate. Clients appreciate the ease of collaboration, suggesting a robust expertise in their domain. Overall, Wing Assistant's strengths lie in their effective customer engagement strategies and professional service.
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Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Overall, clients express positive sentiment regarding the cost and value for money offered by Wing Assistant. Many reviews highlight that the pricing fits within budget constraints and delivers good value for the services provided. For instance, one client noted that they achieved operational efficiency at just 20% of the cost compared to domestic services. Another mentioned that the onboarding process was completed swiftly and cost-effectively, allowing them to focus on core tasks. However, there are some concerns about the consistency of service delivery, suggesting room for improvement in certain instances.Was this helpful?
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UndisclosedUndisclosed10 - 49King of Prussia, PA
Services provided
50% Call Center Services20% Customer Service Outsourcing15% Back Office Outsourcing +115% Sales OutsourcingFocus Areas
33% Customer Surveys & Market Research Calls34% B2C Telemarketing & telesales33% Third party verificationSee all 50 projectsSpecialty Answering Service is a Contact Center Services provider offering Call Handling and Customer Support Services, specializing in Inbound and Outbound Call Center operations. Overall, 87.5% of reviews praise their responsiveness and project management, with multiple reviewers highlighting their value for cost and excellent customer service. However, 12.5% noted areas like communication skills needing improvement.
Reviews mention Proactive
The overall sentiment regarding Specialty Answering Service reflects a proactive approach to client needs. One client noted that SAS employees communicated proactively, offering assistance when challenges arose with fine-tuning operator scripts. This responsiveness, coupled with their 24/7 availability, has led to significant improvements in customer engagement and satisfaction. Clients appreciate the thoroughness and promptness of their responses, indicating a strong commitment to proactive service delivery.-
Outsourced Customer Service for Vehicle Charger Manufacturer
5.0 Nov 12, 2024SAS employees responded promptly and provided thorough information for my request. They also communicated proactively, offering help when they noticed I was having trouble fine-tuning the operator scripts. Much appreciated!
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2 of 2 reviews are 5 stars2 new reviews for Call Center Services servicesLess than $10,000 avg. project costRead 2 Recent ReviewsReviewed 2 times in the past 6 months
In recent reviews, clients praised Specialty Answering Service for their effective call handling and responsiveness. A construction company noted improved business operations despite occasional variability in call quality, while a real estate director highlighted their efficiency and valuable insights. Both clients appreciated the competitive pricing and clear communication. However, there is room for improvement in staff communication skills. Overall, the sentiment is positive, reflecting satisfaction with the service provided.Was this helpful?
1 of 1 Customer Surveys & Market Research Calls reviews is 5 stars1 new review for Customer Surveys & Market Research Calls in past 6 monthsLess than $10,000 avg. project costCustomer Surveys & Market Research Calls Experience
The feedback for Specialty Answering Service in the Customer Surveys & Market Research Calls service indicates a generally positive sentiment, with 75% of reviewers praising their responsiveness and effective call management. However, 25% noted inconsistencies in staff performance that affected the caller experience. Clients appreciate the value for cost, with references to effective project management and timely delivery. Notably, improved communication skills of staff were suggested as an area for enhancement.
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This provider is fluent in 2 languages:
- English
- Spanish
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$25,000+$50 - $99 / hr10 - 49Willoughby, OH
Services provided
10% Call Center Services70% Sales Outsourcing20% Market ResearchFocus Areas
100% Customer Surveys & Market Research CallsSee all 7 projectsJMS Elite is a company specializing in Contact Center Services, offering expertise in both inbound and outbound call handling. Across various reviews, the company is praised for its effective lead generation and telemarketing services, with customers consistently highlighting their professionalism and insightful reporting. Approximately 100% of reviewers commend their ability to integrate seamlessly with client operations and provide valuable customer intelligence.
1 of 1 reviews is 5 starsUnknown avg. project costRead 1 Recent ReviewReviewed 1 time in the past 6 months
In the past six months, JMS Elite has received positive feedback, particularly for their professionalism and responsiveness. Clients appreciated the quality of their business development executives, highlighting their experience and emotional intelligence. One client noted the effective lead generation and timely reporting, while another praised the company's adaptability to feedback, demonstrating a collaborative partnership. Overall, the sentiment indicates that JMS Elite is viewed as a reliable and effective partner in achieving business objectives.Was this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have consistently praised JMS Elite for their value for money, noting that their investment yields significant returns. One client mentioned spending $50–$65 per hour, highlighting that this investment 'really pays off' by doubling their active pipeline. Another client, with an investment of $120,000, reported record growth attributed to JMS Elite's efforts. Overall, the sentiment reflects satisfaction with the pricing structure and the quality of service provided.Was this helpful?
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This provider is fluent in 1 language:
- English
This provider is available in 1 time zone:
- Eastern Standard Time (EST)
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$5,000+< $25 / hr250 - 999Miami Beach, FL
Services provided
10% Call Center Services50% Back Office Outsourcing30% Customer Service Outsourcing +110% Sales OutsourcingFocus Areas
10% Customer Surveys & Market Research Calls45% Collections Recovery Services30% B2C Telemarketing & telesales +115% Third party verificationSee all 33 projectsUassist.ME is a proficient provider of Contact Center Services that offers diverse solutions such as Customer Support Services, Inbound Call Center, and Administrative Assistance. The company is praised for effective communication, with approximately 100% of clients highlighting their responsiveness and detail-oriented service. Reviews indicate an impressive 90% satisfaction rate for their phone support and customer care services.
Reviews mention Passionate about their work
Clients express a strong sentiment regarding UAM's passion for their work, noting that the team is 'SO personable and passionate about their work.' Feedback highlights the proactive communication and dedication of UAM's staff, contributing to the successful completion of projects. One client emphasized the team's commitment to accuracy and timely delivery, showcasing their enthusiasm and engagement in the tasks at hand, ultimately resulting in a positive partnership.-
Back-Office Accounting Outsourcing for Beverage Manufacturer
5.0 Jul 30, 2024The UAM folks are all SO personable and passionate about their work, it's a real pleasure to have them supporting us. The communication loop is clear and current, and our clerks produce accurate and timely work.
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4 of 5 Call Center Services reviews are 5 stars$10,000 – $49,000 avg. project costRead 5 ReviewsCall Center Services PROJECT HIGHLIGHT
Administrative Support for Mortgage Company
5.0 — Uassist.ME provides administrative support for a mortgage company. They're helping the client organize customer files and conduct follow-up calls as needed. Read moreWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients generally perceive Uassist.ME as a cost-effective solution providing significant value for money. For instance, one client noted a 30% business growth attributed to their services, while another highlighted a 97% customer satisfaction rate linked to their assistance. Feedback emphasizes the company's reliability and responsiveness, often describing their virtual assistants as professional and well-trained. However, there are mentions of varying quality in service delivery, suggesting that while many clients are satisfied, some have experienced inconsistencies.Was this helpful?
More responsive than most other service providers
Get in TouchUassist.ME is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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$1,000+< $25 / hr50 - 249Great Neck Plaza, NY
Services provided
10% Call Center Services50% Back Office Outsourcing20% Customer Service Outsourcing +310% Finance & Accounting Outsourcing (FAO)5% Document Digitization & Management5% HR ConsultingFocus Areas
50% Customer Surveys & Market Research Calls30% Third party verification10% B2C Telemarketing & telesales +110% Collections Recovery ServicesSee all 14 projectsThe Hour - Back Office and Virtual Assistant Services is a company specializing in providing comprehensive back-office support and virtual assistance across various industries. The reviews indicate a strong emphasis on accuracy, reliability, and adaptability, with a notable 100% positive feedback on communication and project management. Their ability to integrate seamlessly into clients' workflows and deliver tailored solutions is frequently praised.
Reviews mention High-quality work
Clients have consistently praised The Hour - Back Office and Virtual Assistant Services for delivering high-quality work, particularly in technical recruitment. One CEO noted their 'best-in-class experience' and highlighted their exceptional organization, communication, and project management skills. They effectively sourced qualified candidates, leading to successful long-term hires. Overall, the sentiment reflects strong satisfaction with their dedication and ability to meet client needs without any reported areas for improvement.-
Recruitment Services for Technical Recruitment Firm
5.0 Aug 8, 2022The Hour - Back Office and Virtual Assistant Services has been outstanding in terms of project management. They’re incredibly organized and have excellent communication skills. They are highly effective, efficient, and calm under pressure — they are able to manage multiple projects and tasks at the same time and ensure that our needs and our clients’ needs are met. They’re dedicated to completing a job well done.
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Industry Experience
The Hour - Back Office and Virtual Assistant Services has demonstrated expertise across several industries, including Insurance, Pharmaceuticals, Human Resources, and Real Estate. Clients commend their accuracy, responsiveness, and adaptability, which significantly enhance operational efficiency. The firm excels in administrative support, project management, and candidate sourcing, making them a reliable partner for companies seeking to optimize their back-office functions. Overall, client sentiment is highly positive, particularly within the Insurance and Human Resources sectors, where their contributions have led to remarkable improvements in productivity.
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Insurance Pharmaceuticals Human Resources Real estate SoftwareWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight The Hour - Back Office and Virtual Assistant Services as providing excellent value for money, with several reviews noting that their pricing fits within budget constraints. For instance, one client emphasized the 'good value for cost,' while another mentioned that the team 'had a great culture fit' and aligned with their values. Overall sentiment reflects satisfaction with the cost-effectiveness and quality of service, contributing to improved operational efficiencies across various projects.Was this helpful?
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$1,000+Undisclosed50 - 249Philadelphia, PA
Services provided
10% Call Center Services70% Back Office Outsourcing10% Content Writing Services +110% Email MarketingFocus Areas
25% Customer Surveys & Market Research Calls25% B2C Telemarketing & telesales25% Collections Recovery Services +125% Third party verificationSee all 71 projectsTop Virtual Assistant is a specialized provider of Contact Center Services, including Inbound Call Center, Outbound Call Center, and Customer Support Services. Their services have consistently received high praise, with over 90% of reviews highlighting their professionalism, flexibility, and effective management of customer interactions. Clients frequently commend their ability to improve operational efficiency and customer satisfaction, with many noting significant improvements in response times and scheduling accuracy.
12 of 12 Call Center Services reviews are 5 stars11 new reviews for Call Center Services in past 6 months$10,000 – $49,000 avg. project costRead 12 ReviewsCall Center Services PROJECT HIGHLIGHT
Customer Support Services for Life Insurance Company
5.0 — Top Virtual Assistant provided customer support services for a life insurance firm. The team responded to emails and live chats, resolved basic issues, escalated complex cases, and documented all Read moreWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight the excellent value for money provided by Top Virtual Assistant, noting their competitive pricing and high-quality service. One marketing manager remarked on the 'good value for cost,' while another client emphasized their ability to streamline operations, leading to significant time savings and improved efficiency. Overall, feedback reflects a strong sentiment of satisfaction with the cost-effectiveness of the services, with many stating they avoided the need for additional full-time staff, thereby reducing overhead costs.Was this helpful?
More responsive than most other service providers
Get in TouchTop Virtual Assistant is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
See All Locations (5)Philadelphia, PA
1700 Market Street
Philadelphia, PA 1910310 - 15
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$1,000+Undisclosed1,000 - 9,999New York, NY
Services provided
10% Call Center Services80% Sales Outsourcing10% Back Office OutsourcingFocus Areas
10% Customer Surveys & Market Research Calls70% B2C Telemarketing & telesales10% Collections Recovery Services +110% Third party verificationSee all 49 projectsAppointment Setter Online is a company specializing in Contact Center Services, including appointment setting, lead qualification, and customer outreach. They consistently receive high praise for their professionalism, adaptability, and effective communication. Approximately 90% of reviews highlight their ability to improve schedules and increase appointments, while around 80% commend their responsiveness and flexibility in meeting client needs.
21 of 22 reviews are 5 stars11 new reviews for Call Center Services services$10,000 – $49,000 avg. project costRead 22 Recent ReviewsReviewed 22 times in the past 6 months
Recent client feedback highlights Appointment Setter Online's effectiveness in improving lead generation and appointment scheduling across various industries. Clients commend their professionalism, timely communication, and ability to deliver high-quality leads. For instance, one client noted a 40% increase in qualified appointments, while another reported a 60% boost in sales. Overall sentiment is overwhelmingly positive, with suggestions for minor enhancements in reporting and analytics.Was this helpful?
Industry Experience
Appointment Setter Online demonstrates expertise across various industries including Automotive, Construction, Education, Non-Profit, and Legal services. Clients commend their lead generation, appointment scheduling, and communication skills, resulting in increased qualified leads and improved conversion rates. Overall, sentiment is positive, highlighting their professionalism, responsiveness, and ability to adapt to unique business needs. This provider is particularly well-suited for businesses seeking to enhance customer engagement and streamline appointment-setting processes.
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Construction Agriculture Education Consumer products & services Software Dental Roofing Business services Research Publishing Non-profit Medical Advertising & marketing Nonprofit Home Services Automotive LegalWas this helpful?
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This provider is fluent in 13 languages:
- English
- Spanish
- Arabic
- Hindi
- Portuguese
- German
- French
- Italian
- Panjabi
- Romanian
- Hebrew
- Swedish
This provider is available in 24 time zones:
- Near East Time (NET)
- Middle East Time (MET)
- Gulf Standard Time (GST)
- Greenwich Mean Time (GMT)
- Midway Islands Time (MIT)
- Arabia Standard Time (AST)
- Central African Time (CAT)
- Alaska Standard Time (AKST)
See All Locations (1)New York, NY
347 5th Avenue
New York, NY 10016101 - 150
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$1,000+< $25 / hr50 - 249Portland, OR
Services provided
10% Call Center Services20% Back Office Outsourcing15% Customer Service Outsourcing +515% Data Annotation Services15% Document Digitization & Management10% Content Moderation Services10% Litigation Support Services5% TranscriptionFocus Areas
50% Customer Surveys & Market Research Calls50% Third party verificationSee all 17 projectsTECHSPEED INC, a company specializing in Contact Center Services and Customer Support Services, excels in delivering data entry, validation, and inbound and outbound call services. With a 100% customer satisfaction rate in the reviews, clients laud their proactive communication, adaptability, and efficient project management. Approximately 90% of reviewers highlight their responsiveness and commitment to quality.
2 of 2 Call Center Services reviews are 5 stars1 new review for Call Center Services in past 6 months$10,000 – $49,000 avg. project costRead 2 ReviewsCall Center Services PROJECT HIGHLIGHT
Customer Service Outsourcing for Home Care Agency
5.0 — TECHSPEED INC provides data entry and call center services for a home care agency. The team handles data entry tasks, including renaming, splicing, and entering data. Read moreWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight TECHSPEED INC's competitive pricing and strong value for money. For instance, one client noted that their pricing fit within budget while delivering excellent service. Another emphasized their ability to deliver quality results at a reasonable cost, stating they received top-notch research at an extremely competitive price. Overall, feedback reveals a high satisfaction rate with the cost-effectiveness of their services, coupled with a strong commitment to quality and responsiveness.Was this helpful?
More responsive than most other service providers
Get in TouchTECHSPEED INC is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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This provider is fluent in 1 language:
- English
This provider is available in 1 time zone:
- Pacific Standard Time (PST)
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$5,000+< $25 / hr1,000 - 9,999Savannah, GA
Services provided
30% Call Center Services30% Customer Service Outsourcing10% Back Office Outsourcing +310% Finance & Accounting Outsourcing (FAO)10% IT Staff Augmentation10% Sales OutsourcingFocus Areas
20% Customer Surveys & Market Research Calls45% B2C Telemarketing & telesales25% Collections Recovery Services +110% Third party verificationSee all 9 projectsSelect VoiceCom is a provider of Contact Center Services, specializing in customer support, telephonic support, and telemarketing services. Reviews indicate a strong cultural fit with clients, highlighted by impressive communication and project management skills. Notably, Select VoiceCom achieved a 35% increase in customer satisfaction and a 25% boost in sales conversions. Positive feedback predominates, with no significant areas for improvement highlighted by clients.
0 of 1 reviews is 5 stars$10,000 – $49,000 avg. project costRead 1 Recent ReviewReviewed 1 time in the past 6 months
In recent reviews, Select VoiceCom has received positive feedback for their organizational skills and effective communication, with one client noting their responsiveness within 24 hours. The company was chosen for its cultural alignment and personalized approach, which facilitated a successful hiring process for a marketing team. Clients appreciate their openness to suggestions and commitment to delivering on promises, with no significant areas for improvement identified.Was this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients express a strong sentiment regarding Select VoiceCom's cost-effectiveness and value for money, often highlighting it as a key reason for their selection. One client noted it offered 'good value for cost,' and another mentioned the 'high ratings' and 'great culture fit' that justified their investment. Overall, feedback indicates that Select VoiceCom consistently delivers results that exceed expectations, making them a reliable partner for various business needs.Was this helpful?
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This provider is fluent in 1 language:
- English
This provider is available in 1 time zone:
- Eastern Standard Time (EST)
See All Locations (2)Savannah, GA
4 Cedar Cove
Savannah, GA 314101
4783064144
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Undisclosed< $25 / hr50 - 249Duluth, GA
Services provided
80% Call Center Services10% Customer Service Outsourcing10% Sales OutsourcingFocus Areas
50% Customer Surveys & Market Research Calls50% Third party verificationSee all 52 projectsMoneypenny USA (formerly VoiceNation) is a customer service center specializing in contact center services, including phone support and call handling. Reviews highlight their adaptability, with 90% of users praising their responsiveness and custom solutions. Clients appreciate their efficient management, though some suggest enhancements in data management and service integration. Overall, Moneypenny USA is commended for professionalism and effective telephonic support.
18 of 50 Call Center Services reviews are 5 starsLess than $10,000 avg. project costRead 50 ReviewsCall Center Services PROJECT HIGHLIGHT
Call Center Services for Nonprofit Organization
5.0 — Moneypenny USA (Formerly Voice Nation) offers call center services to a government-fund nonprofit organization. They answer customer calls and send their information to the client so that they can Read moreWas this helpful?
Industry Experience
Moneypenny USA has received positive feedback across various industries, including healthcare, nonprofit, business services, and sports. Clients have praised their responsiveness, adaptability, and effective call handling. In healthcare, their services enhance patient engagement and satisfaction. Nonprofits benefit from streamlined communication, while businesses appreciate lead sorting and professional customer interactions. Overall, Moneypenny demonstrates expertise in providing tailored solutions that foster growth and operational efficiency, making them a suitable partner for organizations seeking reliable answering services.
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Arts, entertainment & music Nonprofit Consumer Products Other Industry Business services Sports Healthcare Real estate Advertising & marketing Education Information technology Transportation Manufacturing Energy & natural resources Hospitality & leisure Retail TelecommunicationsWas this helpful?
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Melbourne, Florida (1) Miami, Florida (1) Tampa, Florida (1) Atlanta, Georgia (1) Wichita, Kansas (1) Blue Springs, Missouri (1) Chesterfield, Missouri (1) Charlotte, North Carolina (1) Concord, North Carolina (1) Greenville, North Carolina (1) High Point, North Carolina (1) Greenville, South Carolina (1) Baytown, Texas (1) Dallas, Texas (1) Friendswood, Texas (1) Frisco, Texas (1) Galveston, Texas (1) Garland, Texas (1) Nacogdoches, Texas (1) Midland, Texas (1) Hanover Park, Illinois (1) Oak Lawn, Illinois (1) Columbus, Indiana (1) Eastpointe, Michigan (1) Minneapolis, Minnesota (1) Long Branch, New Jersey (1) Staten Island, New York (1) Syracuse, New York (1) Milwaukee, Wisconsin (1) Los Angeles, California (1) San Francisco, California (1) Colorado Springs, Colorado (1) Las Vegas, Nevada (1) Phoenix, Arizona (1) Scottsdale, Arizona (1) Bismarck, North Dakota (1) Taunton, Massachusetts (1) Philadelphia, Pennsylvania (1) Pittsburgh, Pennsylvania (1) Fairburn, Georgia (1) Rockingham, North Carolina (1) Wadesboro, North Carolina (1) Etowah, Tennessee (1) Sylacauga, Alabama (1) Ocean View, Delaware (1) Harlan, Kentucky (1)This provider is fluent in 2 languages:
- English
- Spanish
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$50,000+Undisclosed1,000 - 9,999American Fork, UT
Services provided
20% Call Center Services20% Back Office Outsourcing15% Finance & Accounting Outsourcing (FAO) +712% Customer Service Outsourcing10% Content Moderation Services10% Data Annotation Services10% HR Outsourcing1% Employer of Record (EOR) Services1% Recruitment Process Outsourcing1% Sales OutsourcingFocus Areas
45% Customer Surveys & Market Research Calls50% Third party verification5% Collections Recovery ServicesSee all 3 projectsROI CX Solutions is a Customer Service Center specializing in Contact Center Services, including Inbound and Outbound Call Handling. The company consistently receives positive feedback, with 100% of reviewers highlighting their professionalism, responsiveness, and efficiency. Clients commend their ability to enhance call performance, flexibility, and cost efficiency, making ROI CX Solutions a valuable partner for businesses seeking reliable Customer Support Services.
0 of 1 Customer Surveys & Market Research Calls reviews is 5 stars1 new review for Customer Surveys & Market Research Calls in past 6 monthsUnknown avg. project costCustomer Surveys & Market Research Calls Experience
Feedback for ROI CX Solutions in the Customer Surveys & Market Research Calls service is overwhelmingly positive, with 100% of clients reporting satisfaction. Key strengths include professionalism, empathy, and efficiency in managing high call volumes, leading to improved patient experiences. Clients highlighted measurable gains in call performance metrics, reduced administrative burdens, and timely project management. Notably, 85% of reviewers appreciate the detailed reporting and responsiveness, indicating a strong impact on operational success.
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1 of 2 Call Center Services reviews are 5 stars2 new reviews for Call Center Services in past 6 months$50,000 – $199,999 avg. project costRead 2 ReviewsCall Center Services PROJECT HIGHLIGHT
Call Center Services for Medical Marijuana Co
4.5 — ROI CX Solutions manages a medical marijuana company's call center. They handle inbound calls from patients and make outbound reminder calls. The team also provides weekly reports and trains their Read moreWas this helpful?
Industry Experience
ROI CX Solutions has demonstrated expertise across the Medical, Hospitality & Leisure, and Retail industries. In the Medical sector, they excelled in managing call centers, enhancing patient experience, and operational efficiency. The Hospitality industry praised their flexibility and cost-effectiveness, while the Retail sector valued their responsiveness and problem-resolution capabilities. Overall, feedback indicates strong performance, professionalism, and a client-centric approach, making ROI CX Solutions a suitable partner across these diverse fields.
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Medical Hospitality & leisure RetailWas this helpful?
More responsive than most other service providers
Get in TouchROI CX Solutions is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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$1,000+< $25 / hr1,000 - 9,999Duluth, GA
Services provided
15% Call Center Services30% Back Office Outsourcing10% Finance & Accounting Outsourcing (FAO) +510% HR Outsourcing10% IT Staff Augmentation10% Recruiting10% Staffing5% Sales OutsourcingFocus Areas
25% Customer Surveys & Market Research Calls25% B2C Telemarketing & telesales25% Collections Recovery Services +125% Third party verificationSee all 7 projectsSolvo Global is a company specializing in Contact Center Services, including Customer Support Services and Telephonic Support. Reviewers consistently highlight their professionalism and efficiency, with 100% positive feedback praising their seamless communication and proactive approach. Clients appreciate the well-documented processes and strategic candidate sourcing, noting Solvo Global's ability to enhance business operations at competitive prices.
1 of 1 Call Center Services reviews are 5 starsLess than $10,000 avg. project costRead 1 ReviewCall Center Services PROJECT HIGHLIGHT
BPO Services for Management Consulting Firm
5.0 — Solvo Global handles BPO services for a management consulting firm that caters to the legal industry. This involves conducting call center services, setting appointments, nurturing leads, and other Read moreWas this helpful?
Industry Experience
Solvo Global has demonstrated expertise across various industries, including Arts & Entertainment, Sports, Legal, Information Technology, and Business Services. Clients commend their high-quality talent acquisition, effective communication, and professional project management. The overall sentiment reflects strong satisfaction, particularly in the Legal and Business Services sectors, where they have notably improved operational efficiency and cost-effectiveness. Their ability to customize solutions and provide skilled staff makes them a valuable partner for projects in these industries.
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Arts, entertainment & music Sports Legal Other Industry Information technology Business servicesWas this helpful?
More responsive than most other service providers
Get in TouchSolvo Global is responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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This provider is fluent in 2 languages:
- English
- Spanish
This provider is available in 8 time zones:
- Colombia Time (COT)
- Brazil Eastern Time (BET)
- Central Standard Time (CST)
- Eastern Standard Time (EST)
- Pacific Standard Time (PST)
- Mountain Standard Time (MST)
- Canada Newfoundland Time (CNT)
- Puerto Rico and US Virgin Islands Time (PRT)
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$1,000+< $25 / hr50 - 249Mentor, OH
Services provided
45% Call Center Services40% Customer Service Outsourcing15% Sales OutsourcingFocus Areas
50% Customer Surveys & Market Research Calls50% B2C Telemarketing & telesalesSee all 4 projectsVer-A-Fast is a Contact Center Services company specializing in Outbound and Inbound Call Center operations, Telemarketing Services, and Customer Support Services. Across their reviews, 100% highlight their efficient project management, timely delivery, and customizable programs. Clients consistently praise their responsiveness and flexibility, with service levels meeting targets at an impressive 85% rate.
Reviews mention Knowledgeable
The feedback from clients highlights Ver-A-Fast's knowledgeable representatives, who effectively assist customers with orders and inquiries. A client noted that the retention of experienced staff allows for a consistent service quality, as returning representatives are already familiar with the company's standards. Additionally, new hires quickly adapt, showcasing their ability to learn and provide excellent customer service. Overall, the sentiment regarding Ver-A-Fast's knowledge and expertise is highly positive, despite minor areas for improvement.-
Call Center Services for Bakery
5.0 Feb 2, 2026We are impressed that they retain their reps with not too much turnover. We have had the pleasure of receiving a couple of the same reps each year to help. This is very helpful for us as they already know our standards and system. The new reps easily caught on and learned quickly. Each representative assigned to our season project had a great customer service experience and knowledge.
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4 of 4 Call Center Services reviews are 5 stars4 new reviews for Call Center Services in past 6 months$200,000 – $999,999 avg. project costRead 4 ReviewsCall Center Services PROJECT HIGHLIGHT
Call Center Services for Mattress Retailer
5.0 — Ver-A-Fast supported a mattress retailer's CX team by handling customer contacts, including phone calls, post-purchase support, pre-purchase inquiries, and a sales program. Read moreWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight Ver-A-Fast's strong value for money, noting their competitive pricing and alignment with client needs. One reviewer stated they chose Ver-A-Fast for their 'good value for the cost' and another emphasized that their 'pricing fit our budget.' Overall, feedback indicates satisfaction with the cost-effectiveness of their services, which have led to improved operational efficiency and revenue growth for clients.Was this helpful?
More responsive than most other service providers
Get in TouchVer-A-Fast is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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$10,000+Undisclosed250 - 999North Charleston, SC
Services provided
10% Call Center Services70% Sales Outsourcing10% Account-Based Marketing +110% RecruitingFocus Areas
25% Customer Surveys & Market Research Calls50% Third party verification25% Collections Recovery ServicesSee all 2 projectsSales Focus Inc. specializes in improving customer retention and maximizing sales for diverse industries. Their services include client interaction in multiple languages and redirecting inquiries effectively, contributing to enhanced customer demographics and increased sales. Reviews consistently highlight their impressive communication skills and proactive approach, demonstrating effective service retention and sales growth, earning recognition for their go-getter attitude and skillful execution.
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$1,000+< $25 / hr250 - 999Beachwood, OH
Services provided
15% Call Center Services25% Customer Service Outsourcing20% AI Development +320% Sales Outsourcing10% Back Office Outsourcing10% Content Moderation ServicesFocus Areas
20% Customer Surveys & Market Research Calls80% B2C Telemarketing & telesalesSee all 5 projectsSummitNext is a professional company specializing in Contact Center Services, specifically excelling in Partner/Reseller Acquisition and Customer Support Services. With a focus on integrity, integration, and innovation, they successfully generated 10 qualified leads in two months. Their project management is described as perfect, with 100% of reviewers praising their professionalism and timely delivery.
1 of 1 Call Center Services reviews are 5 starsLess than $10,000 avg. project costRead 1 ReviewCall Center Services PROJECT HIGHLIGHT
Lead Generation for Value Added Reseller
5.0 — SummitNext Technologies Sdn. Bhd. developed a CRM solution foa value added reseller. The team built the client's platform to capture information about the company and its interactions. Read moreWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight SummitNext's competitive pricing and strong value for money. One client noted their 'good value for cost,' while another emphasized that SummitNext's pricing 'fits our budget.' Additionally, feedback reflects satisfaction with the quality of service provided relative to costs, as seen in the remark about 'cost-efficiency' and 'long-term value.' Overall, the sentiment regarding the company's pricing structure is positive, with room for improvement suggested as company needs increase.Was this helpful?
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This provider is fluent in 11 languages:
- Mandarin
- English
- Russian
- Japanese
- Korean
- Cantonese
- Tamil
- Urdu
- Ukrainian
- Thai
- Filipino
This provider is available in 1 time zone:
- Universal Coordinated Time (UTC)
See All Locations (2)Beachwood, OH
23600 Mercantile Road
Beachwood, OH 44122101 - 150
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$25,000+Undisclosed1,000 - 9,999New Providence, NJ
Services provided
10% Call Center Services10% Back Office Outsourcing10% Customer Service Outsourcing +1210% Finance & Accounting Outsourcing (FAO)10% IT Managed Services5% API Development5% Accounting5% Application Management & Support5% CRM Consulting and SI5% Custom Software Development5% Ecommerce Marketing5% Graphic Design5% Social Media Marketing5% Unified Communications Consulting & SI5% Video ProductionFocus Areas
100% Customer Surveys & Market Research CallsIT managed services company Premier NX was founded in 2003. The team offers IT managed services and Call Center Services.
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$1,000+< $25 / hr50 - 249New York City, NY
Services provided
10% Call Center Services20% Back Office Outsourcing20% Search Engine Optimization +510% Content Marketing10% Graphic Design10% Social Media Marketing10% Web Design10% Web DevelopmentFocus Areas
50% Customer Surveys & Market Research Calls40% B2C Telemarketing & telesales10% Third party verificationSee all 54 projectsTask Virtual is a company specializing in back office and telephonic support services, particularly in medical billing. Reviews indicate that they excel in delivering quality work promptly and have significantly increased customer acquisition, saving clients about 20 hours weekly and $200 monthly. Positive feedback is prevalent, though clients suggest more frequent updates.
Reviews mention Well-organized projects
Clients have expressed high satisfaction with the organization of projects handled by Task Virtual. One CEO noted a remarkable 70-80% increase in efficiency due to effective management and coordination. Feedback highlighted the team's quick responsiveness, accuracy, and the presence of a dedicated point of contact, ensuring seamless workflow. Overall sentiment reflects a strong appreciation for their well-organized approach, with no significant areas for improvement identified.-
Virtual Assistant for Coaching Company
5.0 Apr 28, 2022All the work was managed effectively. Also, up to date and I no longer lose track of any data now.
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Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Overall, clients express a strong sentiment regarding Task Virtual's cost-effectiveness and value for money. Many reviews highlight the company's ability to deliver high-quality services at competitive prices, with one client noting, 'Good value for cost.' Another mentioned saving $7,000-$8,500 monthly due to outsourcing with Task Virtual, emphasizing significant financial benefits. The consistent feedback reflects satisfaction with both the affordability and the quality of outcomes achieved, reinforcing their value proposition in the market.Was this helpful?
More responsive than most other service providers
Get in TouchTask Virtual is responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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This provider is fluent in 7 languages:
- English
- Spanish
- French
- Bengali
- Hindi
- Panjabi
- Sindhi
This provider is available in 7 time zones:
- India Standard Time (IST)
- Central European Time (CET)
- Eastern Standard Time (EST)
- Pacific Standard Time (PST)
- Australia Central Time (ACT)
- Australia Eastern Time (AET)
- Mountain Standard Time (MST)
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$1,000+< $25 / hr50 - 249San Diego, CA
Services provided
15% Call Center Services25% Customer Service Outsourcing25% Market Research +410% Back Office Outsourcing10% Custom Software Development10% Litigation Support Services5% PEO/Employee LeasingFocus Areas
35% Customer Surveys & Market Research Calls30% B2C Telemarketing & telesales25% Collections Recovery Services +110% Third party verificationSee all 48 projectsCallZent specializes in comprehensive Contact Center Services, including inbound and outbound call handling and customer care services. Their reviews highlight a commendable performance in enhancing customer satisfaction, reducing response times, and providing efficient technical support. An impressive 100% of reviewers noted their professionalism, adaptability, and seamless integration with client operations. These attributes contribute to CallZent’s reputation as a trusted and reliable partner in customer service management.
Reviews mention Passionate about their work
Clients consistently highlight CallZent's passion for their work, noting their professionalism and commitment to delivering actionable insights. ACBRANDS remarked on the team's responsiveness and adaptability, stating that working with them felt like a true partnership. The clarity of reporting and attention to detail were also emphasized, showcasing the company's dedication to client success. Overall, the sentiment reflects a strong appreciation for CallZent's enthusiastic approach and strategic engagement in projects.-
Market Research for Food & Beverage Consultancy
5.0 May 27, 2025Their attention to detail, the clarity of their reporting, and their commitment to actionable outcomes really set them apart. Additionally, their team brought a level of professionalism and passion that made the entire collaboration smooth and productive. It’s rare to find a research partner that’s both strategic and hands-on; CallZent was exactly that.
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1 of 1 reviews is 5 stars$10,000 – $49,000 avg. project costRead 1 Recent ReviewReviewed 1 time in the past 6 months
In the last six months, client feedback for CallZent has been overwhelmingly positive. One client, a director from an insurance company, praised their ability to deliver a customized software solution that significantly improved operational efficiency and reduced manual errors. The project management was noted as excellent, with timely delivery and proactive communication. Clients appreciated CallZent's deep understanding of their business needs, resulting in tailored solutions. Overall, there were no reported areas for improvement.Was this helpful?
Industry Experience
CallZent has received positive feedback across various industries including Information Technology, Food & Beverages, Insurance, Retail, Financial Services, eCommerce, Utilities, and Consumer Products. Clients commend their expertise in developing tailored solutions, enhancing customer support, and improving operational efficiency. Overall sentiment is highly favorable, particularly in IT and Insurance sectors, highlighting their adaptability, professionalism, and commitment to client success, making them a strong fit for businesses seeking reliable support and innovative solutions.
Read All ReviewsSelect Industry to see insights
Information technology Food & Beverages Retail Financial services eCommerce Utilities Consumer products & services Food & Beverage InsuranceWas this helpful?
More responsive than most other service providers
Get in TouchCallZent is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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$100,000+< $25 / hr1,000 - 9,999San Diego, CA
Services provided
45% Call Center Services30% Customer Service Outsourcing10% Recruitment Process Outsourcing +210% Staffing5% Finance & Accounting Outsourcing (FAO)Focus Areas
25% Customer Surveys & Market Research Calls25% B2C Telemarketing & telesales25% Collections Recovery Services +125% Third party verificationCall Center Services International, a telephone answering service, is based in San Diego, California and Tijuana, Mexico. They focus on Call Center Services and Customer Service Outsourcing.
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$1,000+< $25 / hr50 - 249Scottsdale, AZ
Services provided
50% Call Center Services30% Back Office Outsourcing10% Customer Service Outsourcing +110% Market ResearchFocus Areas
60% Customer Surveys & Market Research Calls30% B2C Telemarketing & telesales10% Third party verificationSee all 12 projectsIntelemark, a company specializing in Contact Center Services and Telemarketing Services, consistently delivers high-quality lead generation, outbound call handling, and appointment-setting services. With a notable emphasis on responsiveness and flexibility, they have effectively served diverse industries, as evidenced by positive reviews from clients in healthcare, technology, and manufacturing. Approximately 90% of reviewers commend their professionalism and ability to integrate seamlessly into client operations, highlighting their adept project management and skilled communication.
9 of 11 Call Center Services reviews are 5 stars$10,000 – $49,000 avg. project costRead 11 ReviewsCall Center Services PROJECT HIGHLIGHT
Lead Generation for Radiology Solutions Company
5.0 — A radiology solutions company hired Intelemark for lead generation. Their services included cold calls to healthcare facilities to educate them on the client's services to gain potential customers. Read moreWas this helpful?
Industry Experience
Intelemark has demonstrated strong expertise across various industries, including Healthcare, Energy & Natural Resources, IT Services, Manufacturing, and Financial Services. Clients commend their ability to generate qualified leads, set appointments, and integrate seamlessly with existing teams. Feedback highlights strengths in responsiveness, effective communication, and an understanding of complex product offerings. Overall sentiment is highly positive, particularly in Healthcare and Consulting, where Intelemark significantly impacted clients' sales funnels and customer engagement.
Read All ReviewsSelect Industry to see insights
Medical Energy & natural resources Other Industry Consulting Manufacturing Healthcare IT Services Chemicals & Biotechnology Financial servicesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Intelemark is often praised for providing exceptional value for money, with clients noting their cost-effectiveness in lead generation. For instance, one client highlighted a $5,000 investment that resulted in significantly more appointments than their internal efforts could achieve. Another client mentioned spending $25,000, emphasizing that the campaign paid for itself upon securing just one client. Overall, clients express high satisfaction with Intelemark's pricing structure relative to the quality of leads and services received.Was this helpful?
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$5,000+$25 - $49 / hr250 - 999Home, KS
Services provided
35% Call Center Services40% Customer Service Outsourcing25% Sales OutsourcingFocus Areas
25% Customer Surveys & Market Research Calls65% B2C Telemarketing & telesales10% Third party verificationSee all 16 projectsBlue Valley Marketing, a distinguished provider of Contact Center Services, excels in both inbound and outbound call center operations, telemarketing, and comprehensive customer support services. The company is consistently praised for its exceptional project management, responsiveness, and communication, with 100% of reviewers highlighting their professional delivery and commitment to customer satisfaction. Notably, Blue Valley Marketing has been instrumental in enhancing user experiences, reducing wait times, and improving customer satisfaction scores across diverse industries.
10 of 11 Call Center Services reviews are 5 stars1 new review for Call Center Services in past 6 months$10,000 – $49,000 avg. project costRead 11 ReviewsCall Center Services PROJECT HIGHLIGHT
Telemarketing Services for B2B Media Company
5.0 — Blue Valley Marketing provides telemarketing services for a media company. The team works on projects to renew subscriptions and generate new leads. Read moreWas this helpful?
Industry Experience
Blue Valley Marketing has received positive feedback across multiple industries, including Media, IT Services, Hospitality, Wellness & Fitness, Restaurants, and Software. Clients commend their expertise in lead generation, customer service, and project management, noting consistent improvements in metrics such as customer satisfaction and sales revenue. The overall sentiment is highly favorable, reinforcing their adaptability and strong communication skills, making them a suitable partner for clients in these sectors.
Read All ReviewsSelect Industry to see insights
Media Information technology IT Services Hospitality & leisure Wellness & Fitness Restaurants Software Nonprofit Manufacturing PublishingWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently praise Blue Valley Marketing for providing excellent value for money, with numerous reviews highlighting that their pricing aligns well with budgetary constraints. One client noted, 'Pricing fit our budget and good value for cost,' while another mentioned their 'cost per order' was favorable. Overall, the sentiment reflects a strong appreciation for the quality of services relative to the costs, indicating that clients feel they receive substantial returns on their investments.Was this helpful?
More responsive than most other service providers
Get in TouchBlue Valley Marketing is responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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$1,000+< $25 / hr50 - 249Afton, WY
Services provided
25% Call Center Services65% Customer Service Outsourcing10% IT Staff AugmentationFocus Areas
50% Customer Surveys & Market Research Calls50% Third party verificationSee all 32 projectsWOW24-7 is a distinguished provider of Contact Center Services, offering comprehensive Customer Support Services, including Inbound and Outbound Call Center solutions. The company is consistently praised for its flexibility, affordability, and exceptional service delivery, with over 90% of reviews highlighting their timely response and effective communication. Many clients have noted WOW24-7's ability to adapt quickly and integrate seamlessly into various business operations, enhancing customer satisfaction and operational efficiency.
3 of 3 reviews are 5 stars2 new reviews for Call Center Services servicesLess than $10,000 avg. project costRead 3 Recent ReviewsReviewed 3 times in the past 6 months
In recent reviews, WOW24-7 has received overwhelmingly positive feedback for their responsiveness and quality of service. Clients from various sectors noted their effective 24/7 technical support and timely communication, with one client highlighting their impressive email response speed. The flexibility and commitment to continuous improvement were also commended. Overall, clients expressed satisfaction with WOW24-7's performance, noting no significant areas for improvement.Was this helpful?
1 of 1 Customer Surveys & Market Research Calls reviews is 5 stars1 new review for Customer Surveys & Market Research Calls in past 6 monthsLess than $10,000 avg. project costCustomer Surveys & Market Research Calls Experience
Overall feedback for WOW24-7 in the Customer Surveys & Market Research Calls service is highly positive, with 100% of reviewers noting the team's excellent communication and project management skills. Clients appreciated their quick response times and professionalism, particularly highlighting the impressive speed of email handling. No negative feedback was reported, indicating strong client satisfaction and effectiveness in addressing customer service needs.
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13 of 15 Call Center Services reviews are 5 stars2 new reviews for Call Center Services in past 6 monthsLess than $10,000 avg. project costRead 15 ReviewsCall Center Services PROJECT HIGHLIGHT
Outsourced Customer Service for College Resource Website
5.0 — Wow24-7 provides ongoing customer service for an online resource platform. Their agents are available 24/7 year-round and focus on answering questions and providing guidance via phone calls and live Read moreWas this helpful?
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UndisclosedUndisclosed50 - 249Margate, FL
Services provided
60% Call Center Services20% Customer Service Outsourcing10% Sales Outsourcing +25% Back Office Outsourcing5% Business ConsultingFocus Areas
45% Customer Surveys & Market Research Calls50% B2C Telemarketing & telesales5% Third party verificationSee all 19 projectsAnswering Service Care is a provider of Contact Center Services, including Inbound Call Center and Customer Support Services. Their reviews highlight their prompt and professional call handling, with over 80% of clients emphasizing the effectiveness of their 24/7 live agent support. Bilingual services and competitive pricing are frequently noted advantages, although some feedback suggests occasional delays in response times and minor communication issues.
Reviews mention Unique expertise
Clients have expressed high satisfaction with Answering Service Care's unique expertise, particularly noting their technical skills and reliability. One client highlighted the flawless operation of their auto attendant system over two decades, emphasizing timely message delivery and the service's integral role in marketing efforts. Overall, the sentiment reflects confidence in the company's capabilities, with no reported complaints or areas for improvement.-
Call Center Services for Commercial Real Estate Dev Firm
5.0 Jun 21, 2023We're impressed by their great technical skills and reliability. Never received a single complaint. We receive messages timely 24/7 and the service has become an important part of our marketing efforts.
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9 of 13 Call Center Services reviews are 5 starsLess than $10,000 avg. project costRead 13 ReviewsCall Center Services PROJECT HIGHLIGHT
Call Center Services for Roofing Contractor
5.0 — A roofing contractor tapped Answering Service Care to provide 24/7 call center services. The team accommodates customers and captures their information through a provided script and a list of Read moreWas this helpful?
Industry Experience
Answering Service Care has demonstrated expertise across various industries, including Healthcare, Construction, Real Estate, and Manufacturing. Clients commend their 24/7 live answering services, bilingual support, and responsiveness, enhancing customer satisfaction and operational efficiency. In Healthcare, they effectively handle patient inquiries and appointments, while in Construction, they streamline call management, serving as an extension of client operations. Overall, feedback indicates a strong alignment with client values and needs, making them a suitable partner for businesses seeking reliable communication solutions.
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Healthcare Other Industry Construction Media Real estate Manufacturing Information technologyWas this helpful?
$35 Includes 0 minutes $1.55 Per Add’l Min $169 Includes 100 minutes $1.52 Per Add’l Min $289 Includes 500 minutes $1.43 Per Add’l MinView PackagesAnswering Service Pricing
Answering Service Care (ASC) is a 24/7 live answering service for 3500+ businesses nationwide, serving all industries, including law firms, doctor's offices, insurance agencies, financial advising firms, and many more. ASC provides customer service professionals who answer your calls and chats when you can’t. We get it, so you don't have to!Was this helpful?
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UndisclosedUndisclosed1,000 - 9,999Gwinn, MI
Services provided
20% Call Center Services50% Customer Service Outsourcing15% IT Managed Services +115% Sales OutsourcingFocus Areas
67% Customer Surveys & Market Research Calls33% B2C Telemarketing & telesalesSee all 9 projectsGlobal Response is a company specializing in Contact Center Services, offering comprehensive Customer Support and Inbound Call Center solutions. Reviews indicate highly responsive and attentive service, with 100% of clients commending their customer care capabilities and strategic partnership approach. Their ability to save clients substantial time and costs is repeatedly highlighted, although some suggest enhancements in technology for improved service delivery.
3 of 9 Call Center Services reviews are 5 stars$1,000,000 – $9,999,999 avg. project costRead 9 ReviewsCall Center Services PROJECT HIGHLIGHT
Customer Service and Order Processing for Retail Company
5.0 — Read moreWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients generally express satisfaction with the company's cost-effectiveness and value for money, highlighting their ability to save substantial amounts. One client noted a monthly savings of $12,000, while another emphasized that the service provider significantly reduced operational costs and improved efficiency. Overall, the sentiment is positive, with clients appreciating the responsive service and strategic partnership, although specific pricing details are often undisclosed.Was this helpful?
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This provider is fluent in 1 language:
- English
This provider is available in 2 time zones:
- Central Standard Time (CST)
- Eastern Standard Time (EST)
See All Locations (3)Gwinn, MI
411 Third St
Gwinn, MI 498411
800-537-8000
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$1,000+$25 - $49 / hr10 - 49Norristown, PA
Services provided
50% Call Center Services50% Sales OutsourcingFocus Areas
33% Customer Surveys & Market Research Calls67% B2C Telemarketing & telesalesSee all 42 projectsSuperhuman Prospecting is a Contact Center Services provider specializing in Telemarketing and Outbound Call Center services. Reviewers consistently praise their professionalism, responsiveness, and successful appointment-setting, with approximately 90% of feedback being positive. The company is noted for its organized project management and customized communication strategy, effectively enhancing clients' sales outreach and lead generation efforts.
1 of 1 Customer Surveys & Market Research Calls reviews is 5 stars1 new review for Customer Surveys & Market Research Calls in past 6 monthsUnknown avg. project costCustomer Surveys & Market Research Calls Experience
Overall feedback for Superhuman Prospecting in Customer Surveys & Market Research Calls is highly positive, with a 100% satisfaction rate among reviewers. Clients praise their organizational skills, communication, and understanding of business needs. Notably, one client reported a 25% increase in meeting counts due to their effective cold calling campaigns. The team is commended for their project management capabilities and responsiveness, indicating a strong impact on lead generation and appointment setting.
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27 of 29 Call Center Services reviews are 5 stars5 new reviews for Call Center Services in past 6 monthsLess than $10,000 avg. project costRead 29 ReviewsCall Center Services PROJECT HIGHLIGHT
Cold Outreach For Digital Marketing Agency
5.0 — Pereus Marketing (RPMC) provided full-service cold calling for a digital marketing agency. They led onboarding and call scripting, including mid-campaign tweaks. Read moreWas this helpful?
Industry Experience
Superhuman Prospecting has garnered positive feedback across various industries, including business services, education, advertising & marketing, and clean services. Clients commend their effective cold calling, appointment setting, and lead generation capabilities, emphasizing their professionalism and tailored communication strategies. Particularly notable is their impact in the business services sector, where they facilitated impressive lead conversions and appointment setups, reflecting a strong alignment with clients' goals and sectors.
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Pharmaceuticals Advertising & marketing Software Construction Healthcare IT Services Beauty & Cosmetics Financial services Sports Media Food & Beverages Retail Energy & natural resources Real estate Consumer Products Business services Cleaners Education Other Industry TransportationWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight Superhuman Prospecting's exceptional value for money, noting their competitive pricing and effective lead generation. One client stated, 'Good value for cost,' while another reported a 50% reduction in cost per appointment. Overall sentiment is positive, with many clients impressed by the quality of service and the measurable outcomes achieved relative to their investment, indicating a strong return on investment for their projects.Was this helpful?
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$5,000+Undisclosed250 - 999Beverly, MA
Services provided
15% Call Center Services55% Customer Service Outsourcing30% Sales OutsourcingFocus Areas
100% Customer Surveys & Market Research CallsSee all 4 projectsOnBrand24 is a Contact Center Services provider specializing in telemarketing, inbound and outbound call handling, and customer support services. Their strengths include exceptional customer service, flexibility, and quick response times. Reviews indicate a high satisfaction rate, with approximately 80% positive feedback on their ability to save clients both time and money. Some suggestions for improvement include diversifying services and expanding capabilities.
Reviews mention Hard working
Clients have consistently praised OnBrand24 for their hard-working nature, highlighting that each team member is diligent and dedicated. One client noted, 'Each person is very hard working, which is such a good thing.' This sentiment underscores the company's commitment to providing exceptional service, resulting in significant time and cost savings for their clients, thereby establishing a strong reputation for reliability and effort in their operations.-
Customer Service Support and Augmentation for Small Company
5.0 Nov 2, 2017Each person is very hard working, which is such a good thing.
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2 of 4 Call Center Services reviews are 5 starsLess than $10,000 avg. project costRead 4 ReviewsCall Center Services PROJECT HIGHLIGHT
Debt Collection Services for Real Estate Company
5.0 — Read moreWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients generally perceive OnBrand24 as offering competitive pricing and significant value for money. One reviewer noted a savings of $1,000 per month and expressed satisfaction with the service's flexibility and customer support. Another client highlighted a monthly saving of approximately $3,000 compared to hiring in-house staff. Overall, feedback indicates that clients appreciate the cost-effectiveness of OnBrand24's services, which allow them to focus on their core business while achieving substantial financial savings.Was this helpful?
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$50,000+$25 - $49 / hr250 - 999Long Island City, NY
Services provided
35% Call Center Services40% Customer Service Outsourcing10% Back Office Outsourcing +210% Business Consulting5% HR ConsultingFocus Areas
50% Customer Surveys & Market Research Calls50% Third party verificationSee all 6 projectsGCS Agents is a leading provider of Contact Center Services, specializing in Customer Support Services and handling both inbound and outbound calls. With a strong focus on efficiency and customer care, they boast a 100% success rate in call handling, meeting client expectations consistently. Approximately 95% of reviews highlight their high-level performance and effective communication, emphasizing their professionalism and capacity to manage call centers seamlessly.
2 of 2 Call Center Services reviews are 5 stars$1,000,000 – $9,999,999 avg. project costRead 2 ReviewsCall Center Services PROJECT HIGHLIGHT
Call Center Services for Public Transportation Agency
5.0 — GCS Agents provides call center services to establish a transport reservation system in compliance with federal regulations for a public transportation agency. Read moreWas this helpful?
Industry Experience
GCS Agents demonstrates strong expertise in the Transportation, Advertising & Marketing, Utilities, Information Technology, and Energy & Natural Resources industries. Clients commend their ability to establish efficient call centers, create tailored training programs, and enhance customer interactions. Overall sentiment is positive, with consistent praise for communication, project management, and adaptability. GCS Agents excels in improving operational efficiency and customer satisfaction, making them a suitable partner for projects requiring customer service and training solutions.
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Transportation Advertising & marketing Utilities Information technology Energy & natural resources IT ServicesWas this helpful?
See All Locations (2)Long Island City, NY
3-00 Northern Blvd
Long Island City, NY 11101151 - 200
+1 718-393-4999
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$1,000+$150 - $199 / hr10 - 49Carlsbad, CA
Services provided
20% Call Center Services20% Content Marketing15% CRM Consulting and SI +315% Demand Generation Marketing15% Email Marketing15% Marketing StrategyFocus Areas
50% Customer Surveys & Market Research Calls50% B2C Telemarketing & telesalesSee all 10 projectsReel Axis is a marketing and branding agency specializing in digital presence, lead generation, and strategic growth initiatives for various industries. The company consistently receives positive feedback for its professional project management, innovative strategies, and tailored solutions. Approximately 100% of reviewers highlight their effective communication and ability to integrate client feedback, while nearly 90% express satisfaction with their proactive approach and commitment to exceeding expectations.
Reviews mention Communicative
Reel Axis has received positive feedback regarding their communication skills. Clients noted their 'clear, open communication' and 'overly communicative' approach, which facilitated project alignment and responsiveness to changing needs. One client highlighted their 'excellent and detailed communicators,' while another appreciated their proactive problem-solving. Although there were minor instances of delayed timelines, Reel Axis's commitment to maintaining communication ensured that such issues were promptly addressed, contributing to a favorable overall sentiment.-
Content Marketing Strategy for Educational IT Services Firm
5.0 Apr 17, 2024The project management was highly professional and adaptive. They consistently delivered milestones on time and maintained clear, open communication throughout the process. Whenever we presented new requirements or adjustments, they were quick to respond and adept at integrating our feedback into the ongoing work.
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Marketing Strategy for Remote Staffing Company
5.0 Mar 29, 2024Everything was delivered on time, and we never had anything late. They were overly communicative about all of their objectives, and they met our needs with proactiveness and creativity. We will continue our relationship with ReelAxis.
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Marketing Strategy for Cybersecurity Company
5.0 Nov 22, 2023The variety of account managers that I worked with from Reel Axis were excellent and detailed communicators. Timelines did occasionally slip in times of high-volume execution, but they were quick to address issues and get things back on track.
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Industry Experience
Reel Axis has demonstrated expertise across diverse industries, including IT Services, Telecommunications, Human Resources, and Non-profit sectors. Clients in IT Services highlighted their innovative branding and sales strategy restructuring capabilities, which enhanced visibility and operational efficiency. In Telecommunications, feedback emphasized their effectiveness in expanding brand awareness and pipeline growth. Human Resources clients appreciated their personalized marketing strategies that increased lead generation. Overall, Reel Axis is well-regarded for their collaborative approach, proactive project management, and ability to tailor solutions to meet specific industry needs.
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IT Services Telecommunications Human Resources Non-profit Advertising & marketing SoftwareWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently praised Reel Axis for delivering strong value relative to their pricing. One client noted, 'Good value for cost,' while another highlighted that their 'pricing fit our budget,' emphasizing affordability without compromising quality. The sentiment across reviews reflects satisfaction with the balance of cost and results, with multiple clients acknowledging the company's ability to provide tailored solutions that align with their financial constraints and objectives.Was this helpful?
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UndisclosedUndisclosed250 - 999Chicago, IL
Services provided
25% Call Center Services25% AI Development20% Customer Service Outsourcing +215% AI Consulting15% Generative AIFocus Areas
25% Customer Surveys & Market Research Calls25% B2C Telemarketing & telesales25% Collections Recovery Services +125% Third party verificationSee all 1 projectsLiveAdmins is a company offering Contact Center Services with a focus on Customer Support Services. Their engagement, which began in 2017, is characterized by responsive and timely phone support, as evidenced by positive client feedback. They are noted for providing real human interaction, which is highly valued, with 100% of reviewers highlighting their impressive, responsive service without any areas for improvement.
1 of 1 reviews is 5 stars1 new review for Call Center Services servicesUnknown avg. project costRead 1 Recent ReviewReviewed 1 time in the past 6 months
Recent reviews for LiveAdmins highlight a strong client satisfaction, particularly for their human-centric chat service. Clients, such as Sun Valley Solar Solutions, appreciate the timely delivery and responsiveness, noting the effectiveness of engaging with real agents over AI. One client emphasized the ease of communication and lack of areas for improvement, reflecting an overall positive sentiment towards LiveAdmins' service quality and reliability.Was this helpful?
1 of 1 Call Center Services reviews are 5 stars1 new review for Call Center Services in past 6 monthsUnknown avg. project costRead 1 ReviewCall Center Services PROJECT HIGHLIGHT
Chat Support Services for Solar Solutions Company
5.0 — LiveAdmins provides live chat services for a solar solutions company. The team handles the client's website chat and qualifies residential and commercial solar customers and service customers. Read moreWas this helpful?
Industry Experience
The provider has received positive feedback from the construction industry, specifically for their work with solar energy solutions. Clients appreciate the personalized, human-centric chat service that effectively engages both residential and commercial customers. Their strengths include timely project delivery, excellent communication, and responsiveness. The overall sentiment indicates strong expertise in the construction sector, making them a suitable choice for businesses seeking customer support solutions focused on human interaction.
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Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have expressed satisfaction with the overall cost and value for money provided by LiveAdmins. One reviewer noted the impressive responsiveness and accessibility of the team, highlighting the benefit of working with real people rather than AI. Although specific metrics on cost-effectiveness were not provided, the long-term engagement since 2017 suggests a strong perceived value, indicating that clients find their pricing justifiable given the quality of service received.Was this helpful?
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$1,000+Undisclosed50 - 249Riverbank, CA
Services provided
50% Call Center Services50% Sales OutsourcingFocus Areas
25% Customer Surveys & Market Research Calls50% B2C Telemarketing & telesales25% Third party verificationSee all 4 projectsTeleContact Resource Services is a Contact Center Services provider specializing in outbound call center and telemarketing services. The reviews indicate strong customer satisfaction, with clients noting improvements in audience reach and sales efficiency. Over 75% of reviewers highlight their cost-effectiveness and positive impact on business operations, saving clients time and money while enhancing customer service and telephonic support.
Reviews mention High-quality work
Clients consistently commend TeleContact Resource Services for delivering high-quality work, particularly in enhancing customer service and efficiency. One client noted their notable fast response times and reported savings of approximately $2,000 monthly. They emphasized the company's strengths in efficiency, stating, 'They have increased our efficiency and productivity' and expressed satisfaction with their services over a five-year engagement, highlighting no significant areas for improvement.-
Business Services Company Telemarketing
5.0 Aug 14, 2017They have increased our efficiency and productivity. I can't really think of any con's.
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3 of 4 Call Center Services reviews are 5 stars$200,000 – $999,999 avg. project costRead 4 ReviewsCall Center Services PROJECT HIGHLIGHT
Telemarketing & Lead Generation for Manufacturing Service
5.0 — Read moreWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently report that TeleContact Resource Services offers excellent value for money. One client noted a monthly savings of approximately $1,200 and highlighted that the service is a cost-effective way to reach a larger audience. Another client mentioned saving around $300 monthly, emphasizing the efficiency gained. Overall, clients appreciate the competitive pricing structure and the positive impact on their business operations, reinforcing the sentiment that the services provided are worth the investment.Was this helpful?
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$1,000+< $25 / hr50 - 249Fort Lauderdale, FL
Services provided
15% Call Center Services50% Customer Service Outsourcing10% Back Office Outsourcing +310% IT Managed Services10% IT Staff Augmentation5% Business ConsultingFocus Areas
40% Customer Surveys & Market Research Calls40% B2C Telemarketing & telesales20% Third party verificationSee all 4 projectsEvateck is a professional Contact Center Services provider specializing in Customer Support Services, including inbound call center and telephonic support. Reviews indicate a highly personalized approach and expert handling of customer queries, with a 100% positive feedback rate highlighting their tailored strategies, reduced response times, and improved customer satisfaction. Their flexibility and alignment with client values are particularly noted.
Reviews mention Proactive
Clients have highlighted Evateck's proactive problem-solving and adaptability as key strengths. One client noted their impressive customized approach and flexibility in addressing specific business needs, which significantly enhanced customer satisfaction. Additionally, their responsiveness and commitment to deadlines were commended, leading to measurable outcomes such as decreased response times and higher customer retention rates. Overall, the sentiment regarding Evateck's proactive engagement is highly positive, with clients expressing satisfaction with their tailored support strategies.-
Customer Support for Ammunition Manufacturing Company
5.0 Apr 6, 2024We are impressed by their customized approach, proactive problem-solving, flexibility, and adaptability. Evateck's project management approach is characterized by professionalism, responsiveness, and a commitment to meeting deadlines. From the outset, our collaboration with Evateck was aimed at improving our customer support strategy.
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2 of 2 Call Center Services reviews are 5 stars$10,000 – $49,000 avg. project costRead 2 ReviewsCall Center Services PROJECT HIGHLIGHT
Call Center Services for Web Development Agency
5.0 — Evateck provides call center services for a web development agency. They handle all incoming calls and messages via phone, live chat, and email and provide customer support services for existing Read moreWas this helpful?
Industry Experience
Evateck has demonstrated strong capabilities across various industries, including Advertising & Marketing, Dental, IT Services, and Manufacturing. Clients in these sectors have praised Evateck for their professionalism, effective communication, and ability to enhance customer support processes. The overall sentiment is positive, with notable successes in reducing response times and improving customer satisfaction. Their expertise and tailored strategies make them a suitable partner for businesses looking to optimize customer service in these industries.
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Advertising & marketing Dental IT Services ManufacturingWas this helpful?
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UndisclosedUndisclosed1,000 - 9,999Blue Ash, OH
Services provided
30% Call Center Services25% IT Managed Services25% Market Research +210% Customer Service Outsourcing10% Sales OutsourcingFocus Areas
33% Customer Surveys & Market Research Calls67% B2C Telemarketing & telesalesSee all 1 projectsRDI Corporation is an IT services company specializing in network infrastructure and cloud management. The feedback indicates a 100% positive reception, with clients praising their personalized and efficient service. RDI Corporation has maintained a successfully functioning network for over 14 years, reflecting their reliability and alignment with client values.
Industry Experience
RDI Corporation has demonstrated expertise primarily in the real estate industry, particularly in property management and development. Clients have praised their strengths in managing network infrastructure and cloud services, highlighting their reliability and value for cost. The overall sentiment is positive, with clients noting efficient communication and personalized service. Potential buyers in the real estate sector will find RDI Corporation a strong candidate for network and cloud management projects.
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Real estateWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients express a positive sentiment regarding RDI Corporation's cost-effectiveness and value for money. One IT Manager highlighted that RDI's pricing fit their budget and emphasized the good value for the cost, citing high ratings as a key reason for their selection. The long-term functionality of the network, maintained for over 14 years, further underscores the company's ability to deliver quality service at a competitive price.Was this helpful?
See All Locations (10)Blue Ash, OH
4500 Lake Forest Drive
Blue Ash, OH 45242301 - 400
513-245-4500
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$1,000+< $25 / hr1,000 - 9,999Bristol, CT
Services provided
50% Call Center Services25% Back Office Outsourcing25% Customer Service OutsourcingFocus Areas
100% Customer Surveys & Market Research CallsSee all 10 projectsACC specializes in Contact Center Services, offering both Inbound and Outbound Call Center solutions. The company is recognized for efficient customer support, with approximately 80% of reviewers highlighting their quick response and reliability. However, pricing is noted as an area for improvement by 25% of clients. Overall, ACC delivers high-quality customer service and telephonic support, creating value for businesses.
Reviews mention Timely
Clients have consistently highlighted the timely responsiveness of ACC, noting their ability to quickly address inquiries and meet deadlines. One client emphasized that ACC 'responds quickly and meets deadlines' while saving significant time, approximately 5 or 6 days each month. Overall, the sentiment regarding timeliness is highly positive, with clients expressing satisfaction with the prompt service and efficiency provided by the company.-
Customer Support for IT Services Company
4.5 Nov 2, 2017The service provider's strengths include their speed and premium customer service. The client finds the company to be perfect and appreciates their great customer care. There are no suggested improvements as the client is satisfied with their current performance.
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4 of 10 Call Center Services reviews are 5 stars$1,000,000 – $9,999,999 avg. project costRead 10 ReviewsCall Center Services PROJECT HIGHLIGHT
Customer Verification for Government Organization
5.0 — Read moreWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients generally perceive ACC's pricing as reasonable, particularly in relation to the value received. For instance, one client highlighted that their services saved approximately $5,000 per month, indicating significant cost efficiency. However, some clients suggested potential improvements, such as lowering prices for better competitiveness. Overall, while the company is recognized for delivering quality services, there are calls for adjustments in pricing to enhance perceived value.Was this helpful?
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UndisclosedUndisclosed250 - 999Denver, CO
Services provided
48% Call Center Services39% Customer Service Outsourcing13% Back Office OutsourcingFocus Areas
100% Customer Surveys & Market Research CallsSee all 26 projectsIntelligent Office provides comprehensive Contact Center Services, including inbound call handling and customer support services. The company is praised for its quick response time and efficiency, with 100% of reviewers highlighting its speed as a strength. Although some suggest pricing improvements, the overall feedback is positive, emphasizing the successful integration and utility of their telephonic support solutions.
Reviews mention Timely
Clients have consistently praised Intelligent Office for their prompt response times and efficient service delivery. One client highlighted their 'quick to respond' nature, noting that it significantly saves time and enhances overall service quality. The sentiment around timeliness is overwhelmingly positive, with clients recognizing the company's ability to handle customer calls swiftly, contributing to improved operational efficiency.-
Answering Services for Large Education Firm
2.0 Nov 2, 2017The service provider's strength is their speed. They have had a great influence on our company.
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Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients generally perceive Intelligent Office as providing good value for money, with services deemed effective despite some concerns regarding pricing. One client noted that even if no savings were achieved, the service's worth was evident. Another client appreciated the efficiency but suggested that pricing could improve. Overall, feedback indicates satisfaction with service quality, suggesting that the costs align with the benefits received.Was this helpful?
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Los Angeles, California (2) Miami, Florida (2) Costa Mesa, California (1) Escondido, California (1) Atlanta, Georgia (1) Marietta, Georgia (1) Shawnee, Kansas (1) Milford, Connecticut (1) Burbank, Illinois (1) Morristown, New Jersey (1) The Bronx, New York (1) Orlando, Florida (1) Wesley Chapel, Florida (1) Jacksonville, Florida (1) Brooklyn, New York (1) South Lake Tahoe, California (1) Colorado Springs, Colorado (1) Englewood, Colorado (1) Allison Park, Pennsylvania (1) Chesapeake, Virginia (1) Manassas, Virginia (1) Hurricane, West Virginia (1) Phillipsburg, New Jersey (1) Bloomfield, Connecticut (1)See All Locations (1)Denver, CO
1515 Wynkoop St,
Denver, CO 8020231 - 40
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UndisclosedUndisclosed50 - 249Spring, TX
Services provided
25% Call Center Services40% Customer Service Outsourcing25% Back Office Outsourcing +110% Sales OutsourcingFocus Areas
33% Customer Surveys & Market Research Calls34% B2C Telemarketing & telesales33% Third party verificationSee all 4 projectsWestpark Communications is a professional Contact Center Services provider specializing in Inbound Call Center, Customer Support Services, and Customer Care Services. They are praised for their excellent communication, attention to detail, and ability to enhance call structures, with approximately 75% of reviewers highlighting their positive impact on customer relationships. However, there are minor concerns about agent turnover affecting response times.
Reviews mention Receptive
Westpark Communications has received positive feedback regarding their receptiveness to client needs. A client noted that during initial meetings, the team 'really listened' and effectively addressed their pain points. The client's representative, Amy, is praised for her punctuality and consistent communication, enhancing collaboration. Overall, the sentiment reflects satisfaction with Westpark's ability to adapt and respond to various customer situations, although there is a mention of variability in new agent training, which requires ongoing attention.-
Call Center Services for Air Purification Solution Company
5.0 Jul 7, 2020When we had our first meeting, they really listened. They addressed the pain points I had and work well with our company. I really appreciate that. I think they’re great. We have a monthly report that they provide us.
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Industry Experience
Westpark Communications has demonstrated expertise across diverse industries, particularly in Consumer Products and Real Estate. Feedback highlights their strengths in customer service, effective communication, and innovative solutions. Clients in Consumer Products commend their ability to enhance operational efficiency and revenue, while those in Real Estate appreciate their professionalism and personalized service. Overall, the sentiment is positive, with strong recommendations for businesses seeking reliable call center and back office support.
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Consumer Products Real estateWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have expressed satisfaction with Westpark Communications' pricing, describing it as reasonable compared to competitors. One client noted spending approximately $100,000 over several years while feeling the value received was significant, particularly in customer service performance. Another client highlighted an hourly billing structure that effectively saved them around $500 monthly, indicating a strong return on investment. Overall, the sentiment regarding cost and value for money is positive, with clients appreciating the balance of quality service and competitive pricing.Was this helpful?
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UndisclosedUndisclosed10 - 49Phoenix, AZ
Services provided
80% Call Center Services20% Customer Service OutsourcingFocus Areas
40% Customer Surveys & Market Research Calls30% B2C Telemarketing & telesales30% Third party verificationSee all 6 projectsVeza Reception is a professional Contact Center Services provider, specializing in inbound call handling, customer support, and telephonic support. They are praised for their personalized service, responsiveness, and ability to integrate with client systems swiftly. The reviews reflect a 100% positive sentiment, with clients highlighting improved communication efficiency and increased revenue. Their outstanding project management and adaptability are consistently noted by reviewers.
4 of 4 Call Center Services reviews are 5 stars3 new reviews for Call Center Services in past 6 monthsLess than $10,000 avg. project costRead 4 ReviewsCall Center Services PROJECT HIGHLIGHT
Call Center Services for Home Inspection Co
5.0 — Veza Reception provides call center services for a home inspection company. The team answers the phone 24/7, responds to questions, provides estimates, schedules inspections, and offers additional Read moreWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight Veza Reception's competitive pricing and exceptional value for money. One attorney noted that their selection was influenced by the company's good value for cost and alignment with their budget. Another client emphasized a significant increase in revenue and fewer missed calls, attributing this success to Veza's personalized service and responsiveness, which they found to be a cost-effective solution. Overall, feedback reflects a strong sentiment of satisfaction regarding the financial investment relative to the services received.Was this helpful?
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$1,000+< $25 / hr10 - 49Capon Bridge, WV
Services provided
45% Call Center Services35% Customer Service Outsourcing10% Back Office Outsourcing +110% Sales OutsourcingFocus Areas
100% Customer Surveys & Market Research CallsSee all 7 projectsBungee (formerly Direct Answer) is a company specializing in Contact Center and Customer Support Services. Their consistent, high-quality service delivery is evidenced by positive client feedback, with clients particularly impressed by their quick adaptability and superior customer service skills. Approximately 80% of reviews highlight their capability to efficiently manage call handling and support needs, enhancing operational efficiency and customer satisfaction.
3 of 6 Call Center Services reviews are 5 stars$50,000 – $199,999 avg. project costRead 6 ReviewsCall Center Services PROJECT HIGHLIGHT
Outsourced Billing Services for Stock Research Company
4.5 — Direct Answer, Inc. provides customer service support for a stock service company. They answer simple questions regarding billing services, such as automatic renewal of membership. Read moreWas this helpful?
Industry Experience
Bungee has extensive experience across several industries, including Media, Utilities, and Nonprofit sectors. Clients commend their effective communication, customer service, and adaptability, often noting significant improvements in operational efficiency and revenue growth. Their strengths lie in handling call management, data processing, and donor relations, resulting in positive overall sentiment. Organizations in need of customer service support, data entry, or fundraising assistance may find Bungee to be a suitable partner.
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Media Utilities Nonprofit Arts, entertainment & musicWas this helpful?
See All Locations (1)Capon Bridge, WV
414 Smokey Hollow Rd
Capon Bridge, WV 2671116 - 20
3015677999
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$1,000+$25 - $49 / hr10 - 49Philadelphia, PA
Services provided
80% Call Center Services10% Customer Service Outsourcing10% Sales OutsourcingFocus Areas
100% Customer Surveys & Market Research CallsSee all 6 projectsAnswerFront, a provider of Contact Center Services, excels in Customer Support and Telephonic Support, delivering comprehensive solutions such as 24/7 Call Handling and CRM integration. With a strong emphasis on quality, 100% of the reviews highlight their timely delivery and enhanced client satisfaction, resulting in significant improvements in customer interactions and operational efficiency.
Reviews mention Puts the customer first
AnswerFront prioritizes customer satisfaction, as evidenced by their robust support system and continuous engagement post-implementation. Clients noted a significant increase in satisfaction rates by 20%, attributed to AnswerFront's effective communication tools and ongoing support. The company's structured project management approach and responsiveness to client needs further emphasize their commitment to putting customers first, ensuring that project milestones were met and clients remained informed throughout the process.-
Customer Service Outsourcing for Marketing Company
5.0 Aug 1, 2024Even after the initial setup, AnswerFront continued to provide support, ensuring that the implemented systems and processes were running smoothly. Their commitment to client satisfaction was evident in their continuous engagement and support.
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2 of 2 Call Center Services reviews are 5 stars2 new reviews for Call Center Services in past 6 monthsLess than $10,000 avg. project costRead 2 ReviewsCall Center Services PROJECT HIGHLIGHT
Call Center Services & Sales Outsourcing for Consulting Co
5.0 — AnswerFront provides ongoing sales outsourcing, customer support, and call center services for a consulting company. The team integrates their services with the client's CRM system to streamline Read moreWas this helpful?
Industry Experience
AnswerFront has demonstrated expertise across multiple industries, including Advertising & Marketing, Human Resources, Business Services, and Home Services. Clients praised their ability to enhance operational efficiency, improve customer satisfaction, and streamline communication processes. Overall sentiment is highly positive, with measurable outcomes such as increased lead conversion rates, improved client satisfaction scores by up to 30%, and significant reductions in operational response times. This provider is particularly well-suited for businesses seeking to optimize customer engagement and support systems.
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Advertising & marketing Human Resources Business services Home ServicesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently noted that AnswerFront offers good value for money, with several reviews highlighting pricing that fits within budget constraints. One client emphasized the 'good value for cost,' while another mentioned that AnswerFront's pricing allowed for a 30% growth in recurring revenue. Overall sentiment reflects satisfaction with the cost-effectiveness of their services, which contributed to measurable improvements in operational efficiency and client satisfaction rates.Was this helpful?
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Undisclosed< $25 / hr10 - 49Birmingham, AL
Services provided
10% Call Center Services20% Back Office Outsourcing20% Content Marketing +415% Customer Service Outsourcing15% Search Engine Optimization10% Business Consulting10% Social Media MarketingFocus Areas
50% Customer Surveys & Market Research Calls50% B2C Telemarketing & telesalesSee all 4 projectsLambent Outsourcing is a versatile consulting firm that specializes in branding, website design, marketing strategy, and back-office operations. The company is highly regarded for its ability to understand client needs, seamless project management, and innovative solutions. With 100% of reviewers expressing satisfaction and highlighting their expertise and collaborative approach, Lambent consistently impresses clients with quality deliverables and a broad range of services.
Reviews mention Understands their clients' needs
Lambent Outsourcing has received positive feedback for their ability to understand client needs thoroughly. A client noted that the team 'takes the time to understand my business and what it is trying to achieve,' highlighting their attentive approach. The client emphasized their impressive expertise and adaptability, stating, 'They listen, develop, create and deliver the right solutions.' Overall, the sentiment reflects strong client satisfaction with Lambent's responsiveness and commitment to delivering tailored solutions.-
Web Design for Consulting Company
5.0 Nov 15, 2021They never cease to impress me with their ability to understand my needs and deliverables. They have worked very closely with me to ensure they get the right results. With my experience in working with them in the past, I know they can offer a real holistic service and so provide all the services my business needs now and in the future, from design, marketing to business processing.
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Industry Experience
Lambent Outsourcing has demonstrated significant expertise across multiple industries, including Consulting, Financial Services, and Telecommunications. Clients have praised their ability to understand unique business needs, deliver creative solutions, and provide seamless project management. The overall sentiment is overwhelmingly positive, with particular strengths noted in brand development, back-office operations, and marketing strategies. Companies in need of comprehensive business consulting, financial services, or marketing solutions are likely to find Lambent a suitable partner.
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Consulting Financial services TelecommunicationsWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently commend Lambent Outsourcing for offering high-quality services at competitive prices, providing notable value for money. One client highlighted their ability to deliver tailored solutions that significantly advanced their business image and branding. Another emphasized the impressive continuity and expertise of the team, which enhanced project outcomes without incurring excessive costs. Overall, feedback reflects a strong satisfaction with the cost-to-value ratio, indicating that clients feel they receive substantial returns on their investments.Was this helpful?
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$1,000+< $25 / hr10 - 49Dallas, TX
Services provided
25% Call Center Services25% Back Office Outsourcing25% Customer Service Outsourcing +125% HR OutsourcingFocus Areas
80% Customer Surveys & Market Research Calls15% B2C Telemarketing & telesales5% Third party verificationSee all 3 projectsKore BPO is a company specializing in Call Center Services, including Inbound and Outbound Call Center operations. Reviews highlight their strong communication and efficiency, with 100% positive feedback on meeting targets and improving recruitment outcomes. Clients appreciate their value for cost and alignment with company values.
1 of 1 Call Center Services reviews are 5 stars1 new review for Call Center Services in past 6 months$50,000 – $199,999 avg. project costRead 1 ReviewCall Center Services PROJECT HIGHLIGHT
Call Center Services for Financial Education Company
5.0 — Kore BPO provides ongoing call center services for a financial education company. The team is responsible for managing incoming and outgoing calls and booking appointments. Read moreWas this helpful?
Industry Experience
Kore BPO has demonstrated expertise across various industries, including Education, Consulting, and IT Services. In Education, they significantly improved applicant quality and recruitment efficiency. In Consulting, their focus on technical marketing strategies helped achieve sales goals. For IT Services, they provided effective marketing support, enhancing campaign performance and generating leads. Overall, feedback reflects a strong commitment to client satisfaction and timely project delivery, making Kore BPO a suitable partner for clients in these sectors.
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Education Consulting IT ServicesWas this helpful?
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$5,000+$25 - $49 / hr10 - 49Phoenix, AZ
Services provided
10% Call Center Services70% Sales Outsourcing10% Back Office Outsourcing +110% Direct MarketingFocus Areas
100% Customer Surveys & Market Research CallsSee all 3 projectsB2B Only is a specialized telemarketing firm excelling in Contact Center and Customer Support Services, including Inbound and Outbound Call Center operations. Across various reviews, clients commend B2B Only for their professional team and exceptional project management, with over 90% highlighting improved lead generation and communication skills. The firm consistently delivers high-quality leads, enhancing client success rates and exceeding expectations.
Reviews mention Exceeds expectations
The feedback received from clients indicates that B2B Only consistently exceeds expectations. One client noted that the team, led by David, provided exceptional transparency and met all deadlines, significantly improving onboarding times. Their professional training and effective lead generation resulted in higher success ratios, leading the client to trust them for their own business needs. Overall, clients express strong satisfaction and recommend immediate engagement with B2B Only for optimal marketing investment.-
Lead Generation for Financial Services Marketing Company
5.0 Nov 28, 2018B2B Only surpassed my expectations, however. David outlined every aspect of the process and hit every deadline for deliverables. He has also managed to shorten our onboarding time for new clients from a matter of days to a matter of hours.
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3 of 3 Call Center Services reviews are 5 stars$50,000 – $199,999 avg. project costRead 3 ReviewsCall Center Services PROJECT HIGHLIGHT
Lead Generation for Financial Services Marketing Company
5.0 — B2B Only provides outsourced lead generation services for clients in the financial services space. They offer data analysis and daily updates regarding the strengths and weaknesses of specific Read moreWas this helpful?
Industry Experience
B2B Only has demonstrated significant expertise across various sectors, including Advertising & Marketing, Logistics & Supply Chain, and Business Services. Clients commend their effective lead generation strategies, exceptional communication, and professional team performance. In the financial services sector, they are praised for their analytical support and campaign management, while in logistics, their targeted outreach has led to successful client conversions. Overall, B2B Only is a strong fit for businesses seeking reliable and impactful lead generation across these industries.
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Advertising & marketing Logistics & Supply Chain Business servicesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients express high satisfaction with B2B Only's cost-effectiveness and overall value. One client noted a significant ROI with a spending of about $6,000, resulting in multiple quality leads. Another reported investing several hundred thousand dollars, deeming their partnership an excellent marketing investment. Feedback emphasizes B2B Only's transparency in pricing and their ability to exceed expectations, reinforcing the sentiment that their services deliver substantial value for the cost incurred.Was this helpful?
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Undisclosed< $25 / hr1,000 - 9,999Plantation, FL
Services provided
25% Call Center Services30% Business Consulting25% Customer Service Outsourcing +120% Market ResearchFocus Areas
60% Customer Surveys & Market Research Calls25% B2C Telemarketing & telesales15% Third party verificationSee all 23 projectsMiXBS is a company specializing in Contact Center Services, providing 24/7 phone support with a focus on maintaining client branding and professionalism. Reviews indicate a 100% positive feedback rate, praising their cost-effective solutions and responsive team, with 100% of reviewers highlighting their US-based customer service agents and customizable approach.
1 of 1 Call Center Services reviews are 5 stars1 new review for Call Center Services in past 6 months$10,000 – $49,000 avg. project costRead 1 ReviewCall Center Services PROJECT HIGHLIGHT
Call Center Services for Staffing Co
5.0 — MiXBS provided call center services for a staffing company. The team answered calls 24/7 and sent messages to the client, using a customized script to communicate with the client's customers. Read moreWas this helpful?
Industry Experience
MiXBS has demonstrated expertise primarily in the Automotive industry, providing effective 24/7 call handling solutions. Clients commend their professional and responsive team, which enhances client engagement and operational efficiency. Their ability to customize communication strategies ensures a consistent brand voice, contributing to improved client satisfaction. Overall, feedback reflects a positive sentiment, highlighting MiXBS's value in staffing and customer support roles, making them a strong candidate for businesses seeking similar services.
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AutomotiveWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have noted MiXBS's pricing as fitting their budget and providing good value for the cost. One client specifically mentioned that MiXBS helped them reduce expenses by eliminating the need for a full team for after-hours calls. Overall, the sentiment reflects satisfaction with the cost-effectiveness and scalability of services, allowing businesses to focus on core operations without compromising on quality.Was this helpful?
$22 Customer Support 20 - 40 calls / emails / chats $40 Customer Support 40 - 80 calls / emails / chats $100 Customer Support 200 - 300 calls / emails / chatsView PackagesMultilingual Customer Support
At MiXBS, we specialize in providing multilingual, instant remote teams to help you handle increasing demands with ease while reducing operational costs. What will you get? Clear hourly rates, no long-term contracts Remote teams from cost-effective regions Scale up or down quickly based on demand Launch projects within 3 daysWas this helpful?
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$1,000+< $25 / hr10 - 49Baltimore, MD
Services provided
10% Call Center Services30% Finance & Accounting Outsourcing (FAO)20% Back Office Outsourcing +320% Customer Service Outsourcing10% Business Consulting10% Financial ConsultingFocus Areas
25% Customer Surveys & Market Research Calls25% B2C Telemarketing & telesales25% Collections Recovery Services +125% Third party verificationSee all 3 projectsRemSource is a company specializing in Contact Center Services, providing comprehensive phone support and call handling. The overall feedback from clients is positive, with 100% praising their professional customer service and effective communication. Clients appreciate their efficiency and commitment to customer care, though some note a desire for improved consistency across operators.
Reviews mention Great team
Clients consistently commend RemSource for their exceptional team, highlighting their professionalism and effective communication. One client specifically noted that their assistant was 'excellent' and praised the training that ensures high standards. The overall sentiment reflects a strong appreciation for the team's integrity and reliability, with clients expressing satisfaction in how the partnership has allowed them to focus on their core business activities.-
Ongoing Administrative Support for Creative Web Agency
5.0 Nov 14, 2017They do a fantastic job of training employees to meet the RemSource standard. The entire company is full of kind, good people, full of integrity.
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2 of 3 Call Center Services reviews are 5 stars$10,000 – $49,000 avg. project costRead 3 ReviewsCall Center Services PROJECT HIGHLIGHT
Phone & Email Answering Services for Auto Transport Company
4.0 — After trying out different call centers, RemSource was chosen to provide phone and follow-up email support due to their good reviews, proven expertise, and capability to handle different situations Read moreWas this helpful?
Industry Experience
RemSource has demonstrated expertise across various industries including automotive, advertising & marketing, and telecommunications. In the automotive sector, clients praised their ability to enhance customer interactions and improve sales outcomes. The advertising & marketing firms lauded their professionalism and efficiency, allowing designers to focus on creative work. In telecommunications, their back office services significantly boosted productivity and reduced operational stress. Overall, RemSource is well-regarded for their reliable service and strong client relationships, making them a suitable partner for businesses seeking support in these industries.
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Automotive Advertising & marketing TelecommunicationsWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have consistently praised RemSource for providing exceptional value for money, noting their professional service and efficiency. One managing director highlighted significant improvements in prospect close rates, attributing this success to RemSource's reliable support. Another client, a creative agency president, initially hesitated due to perceived costs but ultimately found their investment worthwhile, as it freed up time for more valuable work. Overall, feedback indicates that RemSource delivers high-quality service at a competitive price.Was this helpful?
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UndisclosedUndisclosed50 - 249Phoenix, AZ
Services provided
45% Call Center Services40% Customer Service Outsourcing15% Back Office OutsourcingFocus Areas
80% Customer Surveys & Market Research Calls10% B2C Telemarketing & telesales10% Third party verificationSee all 9 projectsReceptionHQ is a company specializing in Contact Center Services, particularly inbound call handling and customer support services. The overall feedback from clients is overwhelmingly positive, with users highlighting their services as user-friendly and effective, saving significant time and costs. An impressive 100% of reviewers cite excellent customer service as a strength, though some suggest more personalized features could enhance their offerings.
Reviews mention Great team
Clients consistently praise ReceptionHQ for their exceptional team, highlighting their quick response times and outstanding customer service. One client noted, 'They are the quickest and best service you can try,' while another emphasized that 'the employees are always in a good mood and they are very kind.' Overall, the sentiment reflects a strong appreciation for the professionalism and dedication of the ReceptionHQ team, positioning them as a top choice for inbound services.-
Customer Service and Support Management for Hospitality Firm
4.5 Nov 2, 2017The employees are always in a good mood and they are very kind.
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2 of 9 Call Center Services reviews are 5 stars$1,000,000 – $9,999,999 avg. project costRead 9 ReviewsCall Center Services PROJECT HIGHLIGHT
Customer Service and Support Management for Hospitality Firm
4.5 — Read moreWas this helpful?
Industry Experience
ReceptionHQ has demonstrated expertise across various industries, notably in Arts, Hospitality, Retail, Information Technology, Real Estate, Manufacturing, and Automotive. The feedback highlights strengths in providing user-friendly communication services that save clients significant time and costs. Companies in the Hospitality sector noted exceptional customer service and efficiency, while those in Arts appreciated the accessibility of services. Overall, ReceptionHQ is well-suited for industries requiring robust inbound communication support.
Read All ReviewsSelect Industry to see insights
Arts, entertainment & music Hospitality & leisure Retail Information technology Real estate Manufacturing AutomotiveWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have expressed a positive sentiment regarding ReceptionHQ's cost and value for money, noting substantial savings. One client reported saving approximately $2,000 per month and 15 hours of employee time, while another highlighted a monthly savings of around $10,000 and a commitment of over $10 million annually. The pricing structure is appreciated for its clarity, with clients opting for long-term packages, suggesting a favorable perception of overall value.Was this helpful?
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Focus (x-axis)
Focus accounts for a company’s specialization within a certain service.
Ability to Deliver (y-axis)
Ability to Deliver considers three criteria:
- Client feedback and reviews
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List of the Top 15 United States Survey Services
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$1,000+< $25 / hr1,000 - 9,999Chicago, IL
Ability to deliver
37.5/40.018.6/20 Reviews9.4/10 Clients & Experience9.5/10 Market PresenceService focus
20% Call Center Services25% Customer Surveys & Market Research Calls80% Other -
$1,000+< $25 / hr250 - 999Hatboro, PA
Ability to deliver
35.7/40.018/20 Reviews8.7/10 Clients & Experience9/10 Market PresenceService focus
30% Call Center Services30% Customer Surveys & Market Research Calls70% Other -
$1,000+< $25 / hr50 - 249Scottsdale, AZ
Ability to deliver
33.9/40.015.8/20 Reviews9.7/10 Clients & Experience8.5/10 Market PresenceService focus
50% Call Center Services60% Customer Surveys & Market Research Calls50% Other -
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Ability to deliver
34.6/40.017.2/20 Reviews9.2/10 Clients & Experience8.2/10 Market PresenceService focus
35% Call Center Services25% Customer Surveys & Market Research Calls65% Other -
$5,000+Undisclosed50 - 249Boca Raton, FL
Ability to deliver
37.2/40.017.6/20 Reviews10/10 Clients & Experience9.6/10 Market PresenceService focus
10% Call Center Services100% Customer Surveys & Market Research Calls90% Other -
$1,000+< $25 / hr50 - 249Afton, WY
Ability to deliver
35.1/40.018.2/20 Reviews7.1/10 Clients & Experience9.7/10 Market PresenceService focus
25% Call Center Services50% Customer Surveys & Market Research Calls75% Other -
$1,000+$25 - $49 / hr250 - 999Orlando, FL
Ability to deliver
35.5/40.016.4/20 Reviews10/10 Clients & Experience9.1/10 Market PresenceService focus
45% Call Center Services10% Customer Surveys & Market Research Calls55% Other -
UndisclosedUndisclosed50 - 249Margate, FL
Ability to deliver
32.4/40.015.8/20 Reviews7.4/10 Clients & Experience9.2/10 Market PresenceService focus
60% Call Center Services45% Customer Surveys & Market Research Calls40% Other -
Undisclosed< $25 / hr50 - 249Duluth, GA
Ability to deliver
31.1/40.014.6/20 Reviews6.6/10 Clients & Experience9.8/10 Market PresenceService focus
80% Call Center Services50% Customer Surveys & Market Research Calls20% Other -
$10,000+< $25 / hr250 - 999Overland Park, KS
Ability to deliver
34.6/40.017.8/20 Reviews8.2/10 Clients & Experience8.6/10 Market PresenceService focus
15% Call Center Services25% Customer Surveys & Market Research Calls85% Other -
$1,000+< $25 / hr50 - 249Las Vegas, NV
Ability to deliver
37.1/40.018.2/20 Reviews9.8/10 Clients & Experience9.1/10 Market PresenceService focus
10% Call Center Services25% Customer Surveys & Market Research Calls90% Other -
UndisclosedUndisclosed1,000 - 9,999Margate, FL
Ability to deliver
31.3/40.014.6/20 Reviews6.9/10 Clients & Experience9.8/10 Market PresenceService focus
20% Call Center Services67% Customer Surveys & Market Research Calls80% Other -
$1,000+< $25 / hr50 - 249Berkeley, CA
Ability to deliver
36.2/40.018.2/20 Reviews9.2/10 Clients & Experience8.8/10 Market PresenceService focus
20% Call Center Services20% Customer Surveys & Market Research Calls80% Other -
$1,000+$25 - $49 / hr10 - 49Norristown, PA
Ability to deliver
32.3/40.018.6/20 Reviews8.6/10 Clients & Experience5.2/10 Market PresenceService focus
50% Call Center Services33% Customer Surveys & Market Research Calls50% Other -
$50,000+Undisclosed1,000 - 9,999American Fork, UT
Ability to deliver
30/40.017.2/20 Reviews3.9/10 Clients & Experience8.9/10 Market PresenceService focus
20% Call Center Services45% Customer Surveys & Market Research Calls80% Other -
$1,000+< $25 / hr1,000 - 9,999Chandler, AZ
Ability to deliver
30.3/40.016.2/20 Reviews8.7/10 Clients & Experience5.4/10 Market PresenceService focus
15% Call Center Services25% Customer Surveys & Market Research Calls85% Other -
UndisclosedUndisclosed10 - 49King of Prussia, PA
Ability to deliver
31.1/40.016/20 Reviews8.5/10 Clients & Experience6.6/10 Market PresenceService focus
50% Call Center Services33% Customer Surveys & Market Research Calls50% Other -
$1,000+< $25 / hr50 - 249Mentor, OH
Ability to deliver
27.9/40.018.2/20 Reviews4.2/10 Clients & Experience5.5/10 Market PresenceService focus
45% Call Center Services50% Customer Surveys & Market Research Calls55% Other -
$25,000+$50 - $99 / hr10 - 49Willoughby, OH
Ability to deliver
31.3/40.016.2/20 Reviews9.8/10 Clients & Experience5.3/10 Market PresenceService focus
10% Call Center Services100% Customer Surveys & Market Research Calls90% Other -
$5,000+Undisclosed250 - 999Beverly, MA
Ability to deliver
29/40.015/20 Reviews5.2/10 Clients & Experience8.9/10 Market PresenceService focus
15% Call Center Services100% Customer Surveys & Market Research Calls85% Other -
$50,000+$25 - $49 / hr250 - 999Salisbury, NC
Ability to deliver
26.1/40.015.8/20 Reviews4.6/10 Clients & Experience5.7/10 Market PresenceService focus
35% Call Center Services50% Customer Surveys & Market Research Calls65% Other -
$5,000+< $25 / hr250 - 999Miami Beach, FL
Ability to deliver
32.9/40.016/20 Reviews9.6/10 Clients & Experience7.2/10 Market PresenceService focus
10% Call Center Services10% Customer Surveys & Market Research Calls90% Other -
$1,000+$150 - $199 / hr10 - 49Carlsbad, CA
Ability to deliver
29.3/40.016.6/20 Reviews5.8/10 Clients & Experience6.9/10 Market PresenceService focus
20% Call Center Services50% Customer Surveys & Market Research Calls80% Other -
UndisclosedUndisclosed250 - 999Chicago, IL
Ability to deliver
27.4/40.016.6/20 Reviews5.1/10 Clients & Experience5.7/10 Market PresenceService focus
25% Call Center Services25% Customer Surveys & Market Research Calls75% Other -
$1,000+Undisclosed50 - 249Riverbank, CA
Ability to deliver
27.4/40.015/20 Reviews6.6/10 Clients & Experience5.8/10 Market PresenceService focus
50% Call Center Services25% Customer Surveys & Market Research Calls50% Other -
$1,000+< $25 / hr50 - 249Fort Lauderdale, FL
Ability to deliver
29/40.016.6/20 Reviews6.8/10 Clients & Experience5.6/10 Market PresenceService focus
15% Call Center Services40% Customer Surveys & Market Research Calls85% Other -
UndisclosedUndisclosed1,000 - 9,999Cincinnati, OH
Ability to deliver
23.9/40.016.2/20 Reviews1/10 Clients & Experience6.7/10 Market PresenceService focus
30% Call Center Services33% Customer Surveys & Market Research Calls70% Other -
$1,000+< $25 / hr1,000 - 9,999Bristol, CT
Ability to deliver
23.6/40.015/20 Reviews2.7/10 Clients & Experience5.9/10 Market PresenceService focus
50% Call Center Services100% Customer Surveys & Market Research Calls50% Other -
UndisclosedUndisclosed250 - 999Denver
Ability to deliver
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48% Call Center Services100% Customer Surveys & Market Research Calls52% Other -
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26.9/40.015.6/20 Reviews3.6/10 Clients & Experience7.7/10 Market PresenceService focus
25% Call Center Services33% Customer Surveys & Market Research Calls75% Other
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