Top BPO Companies in the United States

Ratings Updated: February 6, 2026

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15 Leaders 15 Contenders

3,517 Companies

Country: United States

List of the Top United States BPO Services

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Featured

What are Featured Providers?
Solvo Global

5.0 7 reviews
Verified

$1,000+

< $25 / hr

1,000 - 9,999

Serves United States

Services provided

30% Back Office Outsourcing

15% Call Center Services

10% Finance & Accounting Outsourcing (FAO) +5 services

10% HR Outsourcing

10% IT Staff Augmentation

10% Recruiting

10% Staffing

5% Sales Outsourcing

Solvo Global is a professional staffing and outsourcing company that provides services across various industries, including entertainment, technology, and legal services. They specialize in scaling businesses efficiently through high-quality candidate sourcing and excellent project management, as mentioned by 100% of reviewers. Clients consistently highlight their cost-effectiveness, professional caliber, and strong communication, with 83% expressing no need for improvement. Solvo Global's dedication to client satisfaction and their ability to seamlessly integrate into existing teams are frequently praised.

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Reviews mention Professional
Clients consistently commend Solvo Global for their professionalism and high-quality service. One executive highlighted their 'white glove treatment' and the unmatched caliber of their team, stating they exceed expectations daily. Another CEO noted their staff's intelligence, bilingual capabilities, and dedication to understanding client needs. Both reviews reflect an overall positive sentiment regarding Solvo's ability to maintain quality service while effectively reducing costs, showcasing their commitment to professional excellence.

Business Consulting & Recruiting Servies for Booking Agency

5.0 Nov 9, 2023

Every person at Solvo I have worked with is of the highest professional caliber I've ever worked with in 30 years of entrepreneurship. The talent pool is unmatched. The processes and professionalism.
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Outsourced Staff for Insurance Company

5.0 May 15, 2020

We have been very impressed with Salvo and the way in which they have helped our organization. Very professional and knowledgeable about the outsource staffing space. They take the time to learn your business and needs and cater their staff to meet those needs, as opposed to just throwing bodies at the problem.
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Industry Experience

Solvo Global has demonstrated expertise across various industries, including Arts & Entertainment, Sports, Legal, Information Technology, and Business Services. Clients commend their high-quality talent acquisition, effective communication, and professional project management. The overall sentiment reflects strong satisfaction, particularly in the Legal and Business Services sectors, where they have notably improved operational efficiency and cost-effectiveness. Their ability to customize solutions and provide skilled staff makes them a valuable partner for projects in these industries.
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Arts, entertainment & music Sports Legal Other Industry Information technology Business services

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Average Project Cost Breakdown

Less than $10,000 (2) $10,000 to $49,000 (1) $1,000,000 to $9,999,999 (1)

What Clients Have Said
Clients consistently commend Solvo Global for their exceptional value and cost-effectiveness. One client highlighted their 'most cost efficient way to hire and scale,' while another noted that Solvo's pricing was 'reasonable' and 'affordable.' Additionally, a CEO reported saving over $2 million annually through their services. Overall, the sentiment reflects high satisfaction with both the quality of service provided and the financial benefits realized, making Solvo Global a strong contender for cost-conscious businesses.
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Chicago, Illinois (2) Austin, Texas (1) Beaumont, Texas (1) San Ramon, California (1) Philadelphia, Pennsylvania (1) Kewanee, Illinois (1)
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Hugo Inc.

5.0 28 reviews
Premier Verified

$1,000+

< $25 / hr

1,000 - 9,999

Serves United States

Services provided

25% Customer Service Outsourcing

20% Call Center Services

15% Back Office Outsourcing +4 services

10% Content Moderation Services

10% Data Annotation Services

10% Finance & Accounting Outsourcing (FAO)

10% Sales Outsourcing

Hugo Inc. | Top CX Provider is an outsourcing company specializing in customer experience (CX) and support services. The company consistently receives high praise for its effective project management and adaptability, with 100% of reviewers noting the team's ability to seamlessly integrate into existing operations. Approximately 70% of the feedback highlights the company's impressive cultural fit and commitment to quality, with measurable outcomes like increased efficiency and customer satisfaction.

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Reviews mention Accommodating
The feedback regarding Hugo's accommodating nature is overwhelmingly positive. Clients consistently highlight Hugo's adaptability and responsiveness to their specific needs. For instance, one client noted their 'remarkable adaptability' and 'customized approach' throughout the partnership. Another client emphasized Hugo's ability to align with their company culture, enhancing collaboration. Overall, the sentiment reflects a strong appreciation for Hugo's commitment to providing tailored solutions and maintaining open lines of communication, contributing significantly to client satisfaction.

Back Office Outsourcing for E-Commerce Co

5.0 Sep 24, 2024

Their adaptability and robust quality control processes have been crucial in supporting our market expansion and maintaining high compliance standards. Hugo's ability to scale their services to match our growth without compromising quality has been crucial to our success. They've improved our back-office efficiency and compliance standards while demonstrating remarkable adaptability as we've expanded.
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Call Center Services for Automotive Company

5.0 Jun 27, 2024

What we found most impressive about Hugo was their seamless integration into our existing operations while significantly enhancing our customer engagement capabilities. Their adaptability in handling multiple communication channels (email, chat, WhatsApp) and their swift ramp-up of our call center team demonstrated remarkable efficiency. Hugo’s regular updates and transparent reporting allowed us to stay informed about progress and make informed decisions.
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Customer Support for FinTech Organization

5.0 Aug 23, 2023

Their effective communication, timely execution, adaptability, resource allocation, and problem-solving abilities ensured that our shared objectives were consistently met. Their proficiency in these areas elevated them from being just a service provider to a strategic partner. Hugo demonstrated exceptional proficiency in assembling a team of customer support specialists, showcasing an impressive knack for identifying and enlisting professionals with profound expertise in providing assistance.
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Customer Service Outsourcing for Gaming Company

5.0 Aug 22, 2023

Their seamless adjustment to our needs ensured that each delivery was prompt and devoid of any hassles. Their devotion to catering to our specific demands was evident in their customized approach and adaptable solutions. Hugo's remarkable service, flexibility, and dependability position them as an exceptional partner. Collaborating with a team that consistently went above and beyond our expectations has been an absolute pleasure.
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Multilingual Customer Support for Beverage Company

5.0 Aug 22, 2023

Hugo seamlessly adapted to our needs, ensuring every delivery was punctual and hassle-free. Their dedication to our specific requirements was evident in their personalized approach and flexible solutions. It's been a pleasure collaborating with a team that not only met our expectations but consistently exceeded them. Hugo's exceptional service, adaptability, and reliability make them an outstanding partner.
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Industry Experience

Hugo Inc. has garnered positive feedback across multiple industries, including Financial Services, eCommerce, Automotive, Software, Environmental Services, Advertising & Marketing, Information Technology, and Gaming. Their expertise in customer support, operational efficiency, and content management has consistently been highlighted as a strength. Clients noted significant improvements in response times, customer satisfaction, and overall efficiency. Hugo's ability to adapt to various industry needs, coupled with their commitment to high-quality service, positions them as a valuable partner for businesses seeking to enhance their operations.
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Financial services eCommerce Automotive Food & Beverages Software Information technology Environmental Services Advertising & marketing Gaming Media

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Average Project Cost Breakdown

$50,000 to $199,999 (7) $200,000 to $999,999 (6) $10,000 to $49,000 (2)

What Clients Have Said
Clients consistently commend the company for its exceptional value for money, highlighting that Hugo offers high-quality services at competitive rates. One client noted, 'Good value for cost,' while another emphasized their 'ability to scale services without compromising quality.' Many reviews reflect satisfaction with cost reductions and enhanced operational efficiency, with one client praising an '80% improvement in efficiency' compared to in-house hiring. Overall, the sentiment is overwhelmingly positive, indicating that clients perceive Hugo as a cost-effective partner.
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United States (9) Kenya (3) France (1) Netherlands (1) United Arab Emirates (1) England (1)
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Remote CoWorker

4.8 172 reviews
Premier Verified

$1,000+

< $25 / hr

1,000 - 9,999

Serves United States

Services provided

45% Back Office Outsourcing

15% Finance & Accounting Outsourcing (FAO)

10% Call Center Services +3 services

10% Customer Service Outsourcing

10% HR Consulting

10% Sales Outsourcing

Remote CoWorker is a virtual assistant service provider specializing in administrative support, social media management, and project coordination. The company has received overwhelmingly positive feedback, with 100% of reviewers praising their professionalism, timely deliverables, and communication. Clients frequently commend their ability to enhance productivity and save time, with several noting a 30% increase in productivity or gaining 5–15 hours of time per week.

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Reviews mention Passionate about their work
Clients have consistently noted the team's passion for their work, highlighting their dedication and hard work. One client mentioned that the management is particularly impressive, stating, 'They are hard workers and are passionate about the job.' This sentiment is echoed in the feedback about their willingness to address issues quickly and their commitment to training, making them valuable employees who invest effort into their projects.

Outbound Call Support for Real Estate Company

5.0 Jun 1, 2020

Their management is the most impressive thing. They’re on top of everything. If someone isn’t doing well, Sean (COO) will handle it. They’re also very accommodating. They’re hard workers and are passionate about the job. They are willing to put the effort in. After training them and showing them what to do, they are very valuable employees.
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20 of 20 reviews are 5 stars

Less than $10,000 avg. project cost

Reviewed 20 times in the past 6 months
In the last six months, clients have consistently praised Remote CoWorker for their impressive communication and efficiency. For instance, a CEO noted a 30% productivity increase attributed to their administrative support. Clients reported timely responses, effective onboarding, and a seamless matching process with virtual assistants. Overall sentiment is overwhelmingly positive, with many stating they experienced significant time savings and improved operational efficiency, leaving little room for suggested improvements.
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Industry Experience

Remote CoWorker has demonstrated expertise across diverse industries including Real Estate, Healthcare, Legal, and Business Services. Clients consistently praise their prompt communication, project management, and ability to enhance operational efficiency. Strong sentiment is noted in Real Estate and Business Services, highlighting significant productivity increases. In Healthcare and Legal, feedback emphasizes effective administrative support. Overall, providers are well-suited for clients seeking dependable remote assistance, particularly in sectors requiring high levels of organization and communication.
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Business services Medical Consulting Contracting HVAC Transportation Manufacturing Other industries Hospitality & leisure Nonprofit Insurance Restaurants Education Arts, entertainment & music eCommerce Financial services Construction Beauty & Cosmetics Retail Software Information technology IT Services Food & Beverage Consumer products & services Consumer Products Automotive Food & Beverages Other Industry Wellness & Fitness Environmental Services Design Media Healthcare Sports Publishing Advertising & marketing Energy & natural resources Legal Real estate

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United States (106) Canada (3) United Arab Emirates (2) Australia (1) Belgium (1) Ireland (1) England (1)
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TECHSPEED INC

4.9 17 reviews
Premier Verified

$1,000+

< $25 / hr

50 - 249

Serves United States

Services provided

20% Back Office Outsourcing

15% Customer Service Outsourcing

15% Data Annotation Services +5 services

15% Document Digitization & Management

10% Call Center Services

10% Content Moderation Services

10% Litigation Support Services

5% Transcription

TECHSPEED INC is a business process outsourcing company specializing in data entry, data management, and customer service. Reviews highlight their impressive project management, responsive communication, and high accuracy in data-related tasks. Notably, 100% of reviewers praised their ability to deliver projects on time and their adaptability to client needs, while 0% reported any areas for improvement.

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Reviews mention Communicative
The sentiment regarding communication with TechSpeed Inc. is overwhelmingly positive, with clients highlighting their proactive and responsive approach. One client noted their 'extremely transparent' communication, while another emphasized their 'genuine commitment to quality and efficiency.' Feedback consistently reflects that TechSpeed maintains clear timelines, provides timely updates, and handles inquiries promptly. Clients appreciated their ability to anticipate issues and offer solutions, indicating a high level of professionalism and reliability in their communication practices.

Transcription Services for Consumer Credit Reporting Agency

5.0 Dec 12, 2022

TechSpeed recently completed a highly critical project for us in which the updated dispositions for active court records were collected in an effort to provide them quickly to our customers. We received batches of these updates for nearly 136,000 cases and TechSpeed was communicating delivery times every step of the way. We were able to ingest these updates much quicker than anticipated and our customers were extremely pleased with the turnaround time.
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Market Research & Outreach for Equipment Retailer

5.0 Nov 30, 2022

We maintained weekly collaborative meetings to discuss productivity & were constantly discussing new potential processes to better production. Their extremely transparent whether it be good or bad, they were able to communicate immediately. Any change I threw at them, they handled with grace.
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Data Entry Services for M&A Advisory Firm

5.0 Jun 3, 2021

The team is very familiar with Microsoft Excel, and they handled the data entry work well. We set up some checking points in the templates, and the team made their best to get checking points “OK” before submitting them to us. Sometimes, when we have urgent tasks, they could quickly priority their resources to accommodate the timeline. Also, the project manager is easy to communicate with and very hands-on for the whole process.
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Data Entry for Scholarship Fund

5.0 Jul 11, 2019

Perfect. Their team leader is extremely communicative and is quick to respond to any questions we have had. Conversely, the team leader is efficient in reviewing the information we provide and presenting clarifying questions to ensure the project will be completed as near to perfect as possible.
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Data Mining to Assess Global Pain Landscape

5.0 Feb 6, 2019

Regarding communication, TechSpeed LLC responded almost instantly to every request we had. They created the deliverables very quickly. The workflow was effective and fast.
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4 of 4 reviews are 5 stars

Less than $10,000 avg. project cost

Reviewed 4 times in the past 6 months
Recent reviews of TECHSPEED INC reflect a strong overall sentiment, highlighting their responsiveness and high-quality service. Clients appreciated the company's ability to deliver accurate and timely results, such as processing over 1,300 time cards weekly and managing extensive product catalogs efficiently. Notably, one review commended their proactive communication and commitment to understanding client needs. Overall, clients expressed satisfaction with the partnership, noting no significant areas for improvement.
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Average Project Cost Breakdown

Less than $10,000 (6) $10,000 to $49,000 (5)

What Clients Have Said
Clients consistently highlight TECHSPEED INC's competitive pricing and strong value for money. For instance, one client noted that their pricing fit within budget while delivering excellent service. Another emphasized their ability to deliver quality results at a reasonable cost, stating they received top-notch research at an extremely competitive price. Overall, feedback reveals a high satisfaction rate with the cost-effectiveness of their services, coupled with a strong commitment to quality and responsiveness.
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United States (15) Canada (1)
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DoStar Moving

Not yet reviewed

$1,000+

$50 - $99 / hr

250 - 999

Los Angeles, CA

Services provided

50% Corporate Relocation

25% Customer Service Outsourcing

25% Trucking

DoStar Moving is a Corporate Relocation company launched in 1998. The company offers Corporate Relocation and Trucking, and is midsize.
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Denodo

Not yet reviewed

Undisclosed

Undisclosed

250 - 999

Palo Alto, CA

Services provided

30% AI Development

30% BI & Big Data Consulting & SI

30% Back Office Outsourcing +1 service

10% Customer Service Outsourcing

Denodo, an artificial intelligence company, offer Artificial Intelligence and BI & big data consulting & SI. They were established in 1999.
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What are Featured Providers?
HelpSquad

5.0 11 reviews
Premier Verified

$1,000+

< $25 / hr

250 - 999

Serves United States

Services provided

40% Back Office Outsourcing

30% Call Center Services

30% Customer Service Outsourcing

HelpSquad is a customer service outsourcing company specializing in live chat support, call center augmentation, and virtual assistance across various industries. The company consistently receives high praise for its responsiveness, personalized service, and cost-effective solutions. Approximately 100% of reviewers commend HelpSquad for their attentive project management, while about 70% highlight significant improvements in lead generation and client engagement.

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Reviews mention Communicative
Clients consistently praise HelpSquad for their exceptional communication skills. One client highlighted the promptness and attention to detail displayed by the entire team, from sales to account management. They noted that tasks are completed on time and issues are resolved swiftly, reflecting the team's responsiveness to feedback. Overall, the sentiment regarding communication is overwhelmingly positive, emphasizing HelpSquad's commitment to effective client interactions.

Conversion Optimization for Digital Marketing Agency

5.0 Nov 18, 2024

They were in constant contact via email, and if I ever had a question I could get on a call with their team. The primary form of communication with HelpSquad was through Virtual Meeting and Email or Messaging App.
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Call Center Services for Property Management Company

5.0 Dec 10, 2025

Communication is exceptional. From the sales process with Jason, to onboarding with Chad, and now our account management with James and Rose, the entire team communicates promptly and with great attention to detail.
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2 of 2 reviews are 5 stars

$50,000 – $199,999 avg. project cost

Reviewed 2 times in the past 6 months
Recent reviews for HelpSquad reflect a strong overall sentiment, highlighting exceptional communication and responsiveness. Clients from Vello Property Management noted a 25% increase in guest communication capacity and 33% labor cost savings, praising the team's attention to detail. Similarly, a Product Management Executive at National University commended HelpSquad's personalized service and seamless integration with their systems, stating the solution 'just worked.' Overall, clients appreciate the value and effectiveness of HelpSquad's services.
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Industry Experience

HelpSquad has demonstrated strong expertise across various industries, including Real Estate, Advertising & Marketing, Medical, Manufacturing, and Education. Clients noted exceptional communication and timely project delivery, leading to significant improvements in customer service efficiency, lead generation, and operational cost savings. Overall sentiment is positive, highlighting HelpSquad's adaptability and responsiveness, making them a suitable partner for businesses seeking comprehensive customer support solutions.
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Real estate Education Pharmaceuticals Advertising & marketing Medical Consumer Products Manufacturing Business services Software Supply Chain, Logistics, and Transport Healthcare

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Hatboro, Pennsylvania (3) New Orleans, Louisiana (1) Rochester, Minnesota (1) San Diego, California (1) Lexington, Kentucky (1) Oak Brook, Illinois (1) Lawrenceville, New Jersey (1) Quakertown, Pennsylvania (1) Souderton, Pennsylvania (1)
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Boldr.

4.8 10 reviews
Premier Verified

$1,000+

Undisclosed

1,000 - 9,999

Serves United States

Services provided

50% Customer Service Outsourcing

15% Back Office Outsourcing

15% Call Center Services +2 services

15% Employer of Record (EOR) Services

5% Data Annotation Services

Boldr. is a versatile BPO company specializing in customer support, technical support, and data monitoring services. Reviews reveal a consistently positive reception, with commendations for their project management, customization, and commitment to client success. Approximately 90% of reviewers highlight their effective communication, responsiveness, and cultural alignment. However, some suggest improvements in recruitment timelines, particularly for non-English roles. Overall, Boldr. is recognized for its dedication to employee well-being and client satisfaction.

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Reviews mention Accommodating
Clients consistently highlight Boldr.'s accommodating nature, particularly in their exceptional responsiveness to evolving needs and proactive communication. One client noted that Boldr. adapted their strategies effectively to fit specific requirements, showcasing a deep understanding of their business model. The review emphasized the importance of customization, with Boldr. providing tailored support solutions that greatly enhanced client satisfaction. Overall, the sentiment reflects a strong appreciation for Boldr.'s willingness to adapt and deliver on client expectations.

Customer Service Outsourcing for GPS Pet Tracker Provider

4.5 Jan 15, 2024

They have shown exceptional responsiveness to our needs, adapting their strategies and solutions to fit our evolving requirements. Their proactive approach to communication and problem-solving has been a key factor in the success of our partnership. One of the most impressive and unique aspects of BoldR is their exceptional level of customization and adaptability in their services. They have demonstrated a deep understanding of our specific needs and business model, which has allowed them to provide highly tailored support solutions.
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Industry Experience

Boldr has demonstrated expertise across various industries, including Consumer Products, Retail, Manufacturing, and Other Industries, consistently receiving positive feedback. Clients appreciate their adaptability, strong project management, and ability to provide tailored solutions. In Consumer Products and Retail, they excelled in enhancing customer support metrics and operational efficiency. In Manufacturing, they contributed to improved data accuracy. Overall, Boldr is recognized for its genuine partnership approach and commitment to client success, making them a suitable choice for businesses in these sectors.
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Other industries Consumer products & services Other Industry Retail Manufacturing Consumer Products

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Average Project Cost Breakdown

$50,000 to $199,999 (1)

What Clients Have Said
Clients consistently commend Boldr. for their cost-effectiveness and value for money. For instance, Babylist reported annual savings of $6 million due to their partnership, highlighting Boldr.'s ability to deliver significant cost reductions. Tractive emphasized that Boldr.'s pricing fit their budget, providing great value for the services rendered. Overall, the sentiment reflects satisfaction with the financial aspects of their engagement, with clients appreciating the balance of quality service and affordability.
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United States (6) Austria (1) Canada (1)
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Big Outsource

5.0 46 reviews
Premier Verified

$10,000+

< $25 / hr

250 - 999

Serves United States

Services provided

40% Customer Service Outsourcing

30% Back Office Outsourcing

20% Call Center Services +1 service

10% Finance & Accounting Outsourcing (FAO)

Big Outsource is a professional virtual assistance service provider specializing in administrative support, customer service, and content management tasks. Reviews indicate a high level of satisfaction, with approximately 90% of clients noting improvements in efficiency and communication. Clients appreciate their proactive project management and seamless integration into existing workflows, though some desire more proactive tool suggestions and flexible support hours.

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5 of 5 reviews are 5 stars

$50,000 – $199,999 avg. project cost

Reviewed 5 times in the past 6 months
Recent reviews of Big Outsource highlight a consistently positive client experience, with notable successes in improving operational efficiency and client communication. Clients reported significant reductions in workload, such as a 70% decrease in administrative tasks and improved response times from over 18 hours to under 4 hours. Feedback emphasized their reliability, quick adaptability, and proactive problem-solving. However, some clients suggested enhancements like weekend support and more proactive tool recommendations, indicating areas for potential growth.
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Industry Experience

Big Outsource has demonstrated notable expertise across various industries, including Information Technology, eCommerce, Healthcare, Financial Services, and Consumer Products. Clients commend their ability to enhance operational efficiency, improve customer service response times, and maintain a high standard of quality. Overall sentiments reflect a strong alignment of values, professionalism, and effective communication, making them a suitable partner for businesses seeking reliable support in these sectors.
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Healthcare Software Financial services Chemicals & Biotechnology Other industries Wellness & Fitness Beauty Education Medical Real estate Retail Telecommunications Beauty & Cosmetics Arts, entertainment & music Legal Supply Chain, Logistics, and Transport Consulting Consumer Products Information technology eCommerce

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Average Project Cost Breakdown

$50,000 to $199,999 (15) $10,000 to $49,000 (1) $200,000 to $999,999 (1)

What Clients Have Said
Clients frequently commend Big Outsource for their competitive pricing and exceptional value for money. Many highlighted that the pricing fit their budgets while still delivering high-quality service. For instance, one client noted a 70% reduction in in-house admin workload and a 15% increase in client satisfaction, emphasizing the value derived from their partnership. Overall, the sentiment reflects strong satisfaction with cost versus the quality of service provided, underscoring Big Outsource's alignment with client needs and expectations.
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United States (19) Canada (2) Australia (1) India (1) Serbia (1) Switzerland (1) England (1)

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CORE Company Ltd.

Not yet reviewed

Undisclosed

Undisclosed

250 - 999

Madison, WI

Services provided

20% Back Office Outsourcing

20% Direct Marketing

20% Market Research +3 services

20% Sales Outsourcing

10% HR Outsourcing

10% Transcription

CORE Company Ltd. Is a midsize Direct Marketing company based in Madison, Wisconsin. Their services include Direct Marketing and Market Research.
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Demandbase

Not yet reviewed

Undisclosed

Undisclosed

250 - 999

San Francisco, CA

Services provided

20% Branding

20% Customer Service Outsourcing

20% Marketing Strategy +3 services

20% Sales Outsourcing

10% Pay Per Click

10% Search Engine Optimization

Demandbase, a branding firm, is headquartered in San Francisco, California and St Albans, England. They focus on Branding and Marketing Strategy.
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iRCM, Inc

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Brooklyn, NY

Services provided

45% Back Office Outsourcing

25% Insurance Services & Brokers

20% Business Consulting +1 service

10% Financial Consulting

Launched in 2011, iRCM, Inc is a Back Office Outsourcing company. Their team provides Back Office Outsourcing and Insurance Services & Brokers.
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Aledium Call Center HR Services

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Suwanee, GA

Services provided

50% Customer Service Outsourcing

25% HR Outsourcing

25% Recruiting

Aledium Call Center HR Services, a Customer Service Outsourcing company, was established in 2006. They provides Customer Service Outsourcing and Recruiting.
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AccQData

Not yet reviewed

$1,000+

< $25 / hr

2 - 9

North Palm Beach, FL

Services provided

100% Back Office Outsourcing

AccQData is a Back Office Outsourcing company located in North Palm Beach, Florida. Launched in 1994, the team provides Back Office Outsourcing.
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TDCX

4.8 12 reviews
Verified

$100,000+

Undisclosed

10,000+

Serves United States

Services provided

50% Customer Service Outsourcing

20% Sales Outsourcing

10% Business Consulting +2 services

10% Call Center Services

10% Content Moderation Services

TDCX is a business process outsourcing company specializing in customer service, technical support, and risk assessment across diverse industries, primarily in the APAC region. The company receives consistently positive feedback, with reviews highlighting their scalability, efficient communication, and proactive problem-solving capabilities. Clients appreciate their ability to adapt quickly to changes and deliver high-quality outcomes, with approximately 90% of feedback being positive.

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Average Project Cost Breakdown

$1,000,000 to $9,999,999 (2) $200,000 to $999,999 (1) $10,000,000 + (1)

What Clients Have Said
Clients have expressed a generally positive sentiment regarding TDCX's cost and value for money. Feedback highlights their ability to deliver high-quality services while maintaining competitive pricing, as noted by a vendor manager who emphasized TDCX's best value in terms of cost and quality. However, some clients suggested that pricing could be more competitive. Overall, TDCX is regarded as a reliable partner that provides significant value, often exceeding expectations in service delivery.
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Singapore (7) Germany (1) Spain (1) United States (1)

São Paulo, Brazil

Avenida Paulista 1374 – 6th floor, Bela Vista
São Paulo, Brazil 01310-000
101 - 150

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The Reputation Advisors

Not yet reviewed

$10,000+

Undisclosed

2 - 9

Katy, TX

Services provided

66% Customer Service Outsourcing

18% Corporate Training & Coaching

16% Business Consulting

The Reputation Advisors is a Customer Service Outsourcing company based in Katy, Texas. The team specializes in Customer Service Outsourcing and Corporate Training & Coaching.
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Complete Locksmith

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Las Vegas, NV

Services provided

100% Customer Service Outsourcing

Complete Locksmith is a Customer Service Outsourcing company. They are based in Las Vegas, Nevada and have small team of experts. Their services include Customer Service Outsourcing.
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Quest Medical Billing Services

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Woodbridge Township, NJ

Services provided

100% Back Office Outsourcing

Quest Medical Billing Services is a Back Office Outsourcing company. The Woodbridge Township, New Jersey-based agency provides Back Office Outsourcing.
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Call Center Authority

Not yet reviewed

$1,000+

Undisclosed

2 - 9

Pittsburgh, PA

Services provided

50% Call Center Services

25% Recruiting

25% Staffing

Call Center Authority is an answering service. Their small team of employees is in Pittsburgh, Pennsylvania. Their team specializes in Call Center Services and Staffing.
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Wise Medical Billing

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Newark, DE

Services provided

100% Back Office Outsourcing

Wise Medical Billing is a small Newark, Delaware-based Back Office Outsourcing company. The team specializes in Back Office Outsourcing.
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Akshar MediSolutions - Medical Billing and Coding Services

Not yet reviewed

$1,000+

< $25 / hr

2 - 9

Edison, NJ

Services provided

80% Back Office Outsourcing

20% Accounting

Akshar MediSolutions - Medical Billing and Coding Services is a small Back Office Outsourcing company. They specialize in Back Office Outsourcing and Accounting and were established in 2022.
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Dulcy

Not yet reviewed

$1,000+

Undisclosed

2 - 9

Keyport, NJ

Services provided

50% Sales Outsourcing

20% Demand Generation Marketing

20% Email Marketing +1 service

10% Business Consulting

Dulcy is a small Keyport, New Jersey-based Sales Outsourcing company. Their services include Sales Outsourcing and Email Marketing.
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upcell

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Boston, MA

Services provided

50% IT Managed Services

50% Sales Outsourcing

Founded in 2023, upcell is an IT managed services and Sales Outsourcing company. The team specializes in IT managed services and Sales Outsourcing.
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Belgres Group Inc

Not yet reviewed

$1,000+

< $25 / hr

2 - 9

Nashua, NH

Services provided

100% Call Center Services

Small call center company Belgres Group Inc, is in Nashua, New Hampshire. Their services include Call Center Services.
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ArgonDigital

Not yet reviewed

$50,000+

Undisclosed

50 - 249

Austin, TX

Services provided

15% ECM Consulting and SI

10% Business Consulting

10% Corporate Training & Coaching +9 services

10% Document Digitization & Management

10% E-Commerce Development

10% Enterprise App Modernization

10% Other IT Consulting and SI

5% BI & Big Data Consulting & SI

5% CRM Consulting and SI

5% Custom Software Development

5% Ecommerce Marketing

5% Unified Communications Consulting & SI

Founded in 1990, ArgonDigital is an ECM consulting and SI company. The team offers ECM consulting and SI and other IT consulting and SI.
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demandDrive

Not yet reviewed

$5,000+

Undisclosed

50 - 249

Waltham, MA

Services provided

20% Marketing Strategy

20% Other Digital Marketing

20% Sales Outsourcing +4 services

15% Direct Marketing

15% Email Marketing

5% Business Consulting

5% Market Research

DemandDrive is a midsize Marketing Strategy company located in Waltham, Massachusetts. Their services include Marketing Strategy and Other Digital Marketing.
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Staff Boom

Not yet reviewed

$5,000+

< $25 / hr

10 - 49

Anaheim, CA

Services provided

25% Back Office Outsourcing

20% Business Consulting

15% Customer Service Outsourcing +4 services

10% Corporate Training & Coaching

10% Finance & Accounting Outsourcing (FAO)

10% IT Strategy Consulting

10% Social Media Marketing

Staff Boom, a Back Office Outsourcing company, is in Anaheim, California. Their services include Back Office Outsourcing and Business Consulting.
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Nowcom

Not yet reviewed

$1,000+

< $25 / hr

50 - 249

Los Angeles, CA

Services provided

30% Back Office Outsourcing

20% Custom Software Development

20% Web Design +2 services

18% Call Center Services

12% Customer Service Outsourcing

Nowcom is a Back Office Outsourcing company. Founded in 1996, their team provides Back Office Outsourcing and Custom Software Development.
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Boon-Chapman

Not yet reviewed

$1,000+

$25 - $49 / hr

50 - 249

Austin, TX

Services provided

90% Back Office Outsourcing

10% Call Center Services

Boon-Chapman is a Back Office Outsourcing company. Their midsize team of employees is headquartered in Austin, Texas. Their team offers Back Office Outsourcing and Call Center Services.
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A Courteous Communications

Not yet reviewed

$1,000+

$25 - $49 / hr

50 - 249

Orlando, FL

Services provided

90% Call Center Services

10% Back Office Outsourcing

Launched in 1986, A Courteous Communications is a call center company. The firm specializes in Call Center Services and Back Office Outsourcing, and is midsize.
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Pioneer Lists

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Los Angeles, CA

Services provided

25% Sales Outsourcing

20% Market Research

20% Marketing Strategy +3 services

15% Customer Service Outsourcing

10% Back Office Outsourcing

10% Call Center Services

Pioneer Lists is a midsize Sales Outsourcing company. They focus on Sales Outsourcing and Marketing Strategy and were founded in 1997.
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ct home specialist

Not yet reviewed

$25,000+

Undisclosed

50 - 249

Somers, CT

Services provided

40% Call Center Services

30% Contract Manufacturing

10% Commercial Property Management +2 services

10% Content Marketing

10% Direct Marketing

Ct home specialist is an answering service company. Located in Somers, Connecticut, their team provides Call Center Services and Contract Manufacturing.
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Gryphon.ai

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Boston, MA

Services provided

40% Sales Outsourcing

20% Corporate Training & Coaching

20% Customer Service Outsourcing +2 services

10% AI Consulting

10% AI Development

Gryphon.ai is a Sales Outsourcing company. They specialize in Sales Outsourcing and Corporate Training & Coaching and were launched in 1999.
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CRM Services

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Saint Paul, MN

Services provided

20% Application Testing

20% Blockchain

20% CRM Consulting and SI +2 services

20% Customer Service Outsourcing

20% Sales Outsourcing

CRM Services, a CRM consulting and SI company, was established in 2024. The midsize team focuses on CRM consulting and SI and Blockchain.
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Exela Finance & Accounting Solutions (FAO)

Not yet reviewed

$25,000+

$50 - $99 / hr

1,000 - 9,999

Irving, TX

Services provided

20% Commercial Financing

20% Document Digitization & Management

20% ERP Consulting and SI +2 services

20% Finance & Accounting Outsourcing (FAO)

20% Robotics Process Automation

Exela Finance & Accounting Solutions (FAO) is an ERP consulting and SI company founded in 2017. The team specializes in ERP consulting and SI and Finance & Accounting Outsourcing (FAO).
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GP Outsourcing Solutions

Not yet reviewed

Undisclosed

< $25 / hr

50 - 249

San Antonio, TX

Services provided

20% Back Office Outsourcing

20% Call Center Services

20% Recruiting +2 services

20% Search Engine Optimization

20% Staffing

GP Outsourcing Solutions is a SEO company founded in 2016. Their services include Search Engine Optimization and Call Center Services.
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Innosphere Information Technology

Not yet reviewed

$1,000+

< $25 / hr

50 - 249

Austin, TX

Services provided

20% Back Office Outsourcing

20% Business Consulting

20% Customer Service Outsourcing +2 services

20% IT Strategy Consulting

20% Social Media Marketing

Social media marketing firm Innosphere Information Technology is based in Austin, Texas. Launched in 2024, the team offers Social Media Marketing and IT strategy consulting.
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PCN - Professional Communications Network

5.0 2 reviews

Undisclosed

Undisclosed

10 - 49

Riverside, CA

Services provided

50% Call Center Services

25% Customer Service Outsourcing

25% Sales Outsourcing

PCN - Professional Communications Network is a professional answering service company that provides efficient call handling and customer service for businesses. Reviews indicate a high level of satisfaction, with 100% of clients praising their professionalism and responsiveness. Clients appreciate their ability to manage call volume effectively, suggesting that PCN enhances perceived company size and improves customer service. No negative feedback or areas for improvement were mentioned.

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Reviews mention Professional
PCN - Professional Communications Network has received positive feedback for their professionalism and responsiveness. Clients have highlighted the ease of integration and the quality of service, noting that PCN's representatives make their businesses appear larger and more professional. One client mentioned, 'It’s nice to have somebody answering the phone professionally,' while another praised their knowledge and prompt communication. Overall, the sentiment reflects a high level of satisfaction with PCN's services, underscoring their commitment to customer care.

Answering Services for Online Marketing Company

5.0 Jan 19, 2018

PCN answers calls quickly and professionally. They offer a higher level of service to me. They always make my clients feel good and also make me look good, which are both things I care about.
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24 Hour Answering Service for Multiple Homeowners Associations

5.0 Jan 16, 2018

They are professional, responsive, and provide a high level of customer service to us. Their professionalism and knowledge are always impressive. They seem to care about and get to know their clients.
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Industry Experience

PCN - Professional Communications Network demonstrates strong expertise in the information technology and real estate industries. Clients appreciate their professionalism, efficiency, and ability to enhance customer service. In the IT sector, feedback highlights their responsiveness and tailored services, while in real estate, they are recognized for handling emergency calls effectively. Overall, sentiment is positive, with clients noting PCN's ability to make them appear more established and their commitment to high service levels, making them a suitable choice for both industries.
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Select Industry to see insights

Information technology Real estate

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Average Project Cost Breakdown

What Clients Have Said
PCN - Professional Communications Network has received positive feedback regarding their overall cost and value for money. Clients appreciate the professionalism and efficiency of their services, noting that PCN enhances their business image and saves time. One client highlighted the affordability and ease of integration, stating it allows them to focus on core tasks while maintaining a professional presence. However, another client mentioned occasional issues with new operators, though overall satisfaction with the service justifies the investment.
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The Daft Company, LLC

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Tampa, FL

Services provided

35% Sales Outsourcing

35% Staffing

30% Social Media Marketing

Founded in 2023, The Daft Company, LLC is a Sales Outsourcing company. Headquartered in Tampa, Florida, the team focuses on Sales Outsourcing and Staffing.
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Partner in Publishing

Not yet reviewed

$5,000+

$25 - $49 / hr

10 - 49

Glastonbury, CT

Services provided

20% Sales Outsourcing

15% Content Marketing

10% Customer Service Outsourcing +10 services

10% Email Marketing

5% Event Marketing

5% Graphic Design

5% Market Research

5% Marketing Strategy

5% Pay Per Click

5% Search Engine Optimization

5% Social Media Marketing

5% Video Marketing

5% Web Design

Partner in Publishing is a small Glastonbury, Connecticut-based Sales Outsourcing company. Their services include Sales Outsourcing and Content Marketing.
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Answer America

4.4 6 reviews

Undisclosed

Undisclosed

50 - 249

Willow Grove, PA

Services provided

50% Call Center Services

50% Customer Service Outsourcing

Answer America is a call center service provider specializing in both inbound and outbound call services. Reviews indicate a strong emphasis on enhancing customer communication and collaboration, saving clients significant time and costs. Approximately 80% of clients commend their efficiency and reliability, with no notable areas for improvement mentioned. Client relationships span several years, underscoring the company’s sustained service quality and value.

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Reviews mention Helpful
Clients have expressed high satisfaction with Answer America's services, particularly highlighting their effectiveness in providing exceptional customer support. One client noted that they save approximately $50,000 monthly due to the efficiency of Answer America, stating they are 'just as good as some of our employees.' Reviewers consistently praise their informative nature and ability to address inquiries effectively, indicating a strong sentiment of helpfulness and reliability in their service delivery.

Customer Services for Business Firm

5.0 Nov 2, 2017

They are very informative and are able to answer any questions. We have been working with them for 4 years, since 2013.
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Industry Experience

Answer America's expertise spans various industries, including Hospitality & Leisure, Manufacturing, Business Services, Education, and Consumer Products. Clients consistently highlight the provider's strengths in enhancing customer service and increasing operational efficiency. Positive feedback reflects a strong impact on sales and time savings across sectors, with businesses noting significant revenue growth and reliable support. Overall sentiment is favorable, indicating that Answer America is well-suited for clients seeking comprehensive inbound and outbound call solutions.
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Select Industry to see insights

Hospitality & leisure Manufacturing Business services Education Consumer Products Other Industry

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Average Project Cost Breakdown

Less than $10,000 (2) $10,000 to $49,000 (1) $50,000 to $199,999 (1) $1,000,000 to $9,999,999 (1) $10,000,000 + (1)

What Clients Have Said
Clients have expressed satisfaction with Answer America's pricing, noting it as beneficial and cost-saving. One client highlighted a multi-structure payment system that allows for annual billing, resulting in savings of $1,100 to $1,500 monthly. Another client mentioned an hourly billing approach that aligns with their needs and emphasizes affordability. Overall, the sentiment is positive, with clients appreciating the value for money and the efficiency gained through outsourcing services.
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Gautier, Mississippi (1) Brooklyn, New York (1) Rochester, New York (1) Watertown, New York (1) Pittsburgh, Pennsylvania (1) Fulton, New York (1)
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Drifting Desk LLC

5.0 1 review

$1,000+

$25 - $49 / hr

10 - 49

Sheridan, WY

Services provided

30% IT Staff Augmentation

30% Staffing

20% Back Office Outsourcing +2 services

10% Customer Service Outsourcing

10% Sales Outsourcing

Drifting Desk LLC specializes in developing custom media solutions, Fintech products, and blockchain projects, including MVPs for NFT marketplaces. Reviews highlight their strong project management, effective communication, and collaborative spirit, with their team effectively extending clients' in-house capabilities. Improvements suggested include enhanced time zone coordination and structured onboarding for new remote team members.

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Interboost Staffing Solutions

Not yet reviewed

Undisclosed

< $25 / hr

250 - 999

Alpharetta, GA

Services provided

50% Call Center Services

50% Customer Service Outsourcing

Interboost Staffing Solutions is a call center and Customer Service Outsourcing company established in 2020. The team focuses on Call Center Services and Customer Service Outsourcing.
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Alpharetta, GA

5905 Atlanta Highway Suite 101
Alpharetta, GA 30004
10 - 15

+1 407-564-1327

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99 Calls

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Lakewood Ranch, FL

Services provided

20% Customer Service Outsourcing

20% Pay Per Click

20% SMS Marketing +2 services

20% Sales Outsourcing

20% Search Engine Optimization

99 Calls, a SEO services firm, was established in 2010. They offers Search Engine Optimization and Pay Per Click.
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HANGAR49

4.5 1 review

Undisclosed

Undisclosed

10 - 49

New York, NY

Services provided

25% Sales Outsourcing

20% Business Consulting

20% Marketing Strategy +3 services

15% Email Marketing

10% Content Marketing

10% Market Research

HANGAR49 is a customer acquisition and sales development company, highly praised for its expertise in setting up scalable customer acquisition processes. Feedback indicates 100% positive responses, with clients highlighting their collaborative approach and valuable market insights. Notably, every client emphasized HANGAR49's integration with their teams and strategic contribution to sales efforts, suggesting a strong partnership model.

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Industry Experience

HANGAR49 has demonstrated expertise primarily in the IT Services industry, assisting startups in developing scalable customer acquisition strategies. Their strengths include crafting ideal customer profiles, conducting market research, and facilitating direct engagement with potential clients. Reviews highlight their collaborative approach and ongoing support, resulting in increased lead generation and market insights. Overall sentiment is highly positive, indicating that HANGAR49 is a strong partner for IT businesses seeking marketing and sales development assistance.
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Select Industry to see insights

IT Services

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Average Project Cost Breakdown

Less than $10,000 (1)

What Clients Have Said
Clients express a strong sentiment regarding HANGAR49's cost-effectiveness, noting their services provide substantial value for a reasonable investment, typically between $8,000 and $10,000. One client highlighted the impressive results in lead generation and market insights gained from the collaboration. Additionally, the ongoing support and integration into the client's team enhance their perceived value, making HANGAR49 a recommended partner for startups seeking marketing expertise without the overhead of an internal team.
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New York, NY

19 Morris Ave
New York, NY 11205
6 - 9

+1-347-518-4084

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PipeUp

Not yet reviewed

$1,000+

Undisclosed

2 - 9

Ponte Vedra Beach, FL

Services provided

100% Sales Outsourcing

PipeUp is a Sales Outsourcing company. Launched in 2022, the firm focuses on Sales Outsourcing.
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Fuel Lead

Not yet reviewed

$1,000+

Undisclosed

2 - 9

Schenectady, NY

Services provided

100% Sales Outsourcing

Fuel Lead is a Schenectady, New York-based Sales Outsourcing company. The team focuses on Sales Outsourcing.
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The Client Connector

Not yet reviewed

$1,000+

< $25 / hr

2 - 9

Las Vegas, NV

Services provided

37% Call Center Services

25% Other Digital Marketing

25% Search Engine Optimization +1 service

13% Sales Outsourcing

The Client Connector is an answering service company. They offer Call Center Services and Other Digital Marketing and were launched in 2019. The agency is located in Las Vegas, Nevada.
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Vamonos Lock & Key

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

North Las Vegas, NV

Services provided

50% Commercial Property Management

50% Customer Service Outsourcing

Vamonos Lock & Key is a Commercial Property Management and Customer Service Outsourcing company founded in 2013. The small team offers Commercial Property Management and Customer Service
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Smart HealthCare Billing Solutions

Not yet reviewed

$1,000+

$25 - $49 / hr

2 - 9

Edison, NJ

Services provided

100% Back Office Outsourcing

Smart HealthCare Billing Solutions is a small Edison, New Jersey-based Back Office Outsourcing company. Their services include Back Office Outsourcing.
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OneThirtyFive

Not yet reviewed

$1,000+

Undisclosed

2 - 9

Cleveland, OH

Services provided

25% Call Center Services

25% Logo

25% Recruiting +1 service

25% Sales Outsourcing

OneThirtyFive is a small Logo company in Cleveland, Ohio. The team focuses on Logo and Call Center Services.
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Apostille Corp

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Queens, NY

Services provided

50% Document Digitization & Management

50% Litigation Support Services

Apostille Corp is a Document Digitization & Management and Litigation Support Services company founded in 2010. The team focuses on Document Digitization & Management and Litigation Support
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Retention Beast

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Las Vegas, NV

Services provided

50% Customer Service Outsourcing

20% Compliance Consulting

15% Business Consulting +1 service

15% Business Continuity Management

Launched in 2025, Retention Beast is a small Las Vegas, Nevada-based Customer Service Outsourcing company. Their services include Customer Service Outsourcing and Compliance Consulting.
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Billcare

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Bolingbrook, IL

Services provided

80% Back Office Outsourcing

20% Business Consulting

Billcare, a Back Office Outsourcing company, is in Bolingbrook, Illinois. Their services include Back Office Outsourcing and Business Consulting.
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ALPS Team

Not yet reviewed

$1,000+

< $25 / hr

2 - 9

Santa Rosa, CA

Services provided

100% Back Office Outsourcing

ALPS Team is a Back Office Outsourcing company. The Santa Rosa, California-based team focuses on Back Office Outsourcing.
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Document Translation Services

Not yet reviewed

$1,000+

< $25 / hr

2 - 9

New York, NY

Services provided

70% Document Digitization & Management

30% Translation

Document Translation Services is a Document Digitization & Management company established in 2024. The firm offers Document Digitization & Management and Translation.
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Pinnacle RCM LLC

Not yet reviewed

$1,000+

$25 - $49 / hr

2 - 9

Boston, MA

Services provided

50% Back Office Outsourcing

50% Transcription

Pinnacle RCM LLC is a Back Office Outsourcing and Transcription company. The Boston, Massachusetts-based team focuses on Back Office Outsourcing and Transcription.
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Panther City Marketing

Not yet reviewed

$10,000+

Undisclosed

2 - 9

Fort Worth, TX

Services provided

35% Search Engine Optimization

35% Web Design

30% Sales Outsourcing

Panther City Marketing, a SEO company, was launched in 2018. The team specializes in Search Engine Optimization and Web Design.
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Why Trust Clutch

At Clutch, we believe trust is the foundation of every business relationship. Our mission is to help buyers make confident, data-backed decisions informed by real client experiences.

Every review on Clutch undergoes a rigorous, human-led verification process to make sure it’s valid. Our team of specialists confirms the identity of each reviewer, ensures the project is legitimate, and only publishes reviews that meet our strict criteria.

Verification doesn’t stop at the point of publication. Our Trust & Safety team routinely audits older reviews against our guidelines. When reviews fall short of our standards, we remove them.

We evaluate service providers using a structured methodology that combines:

In-depth client interviews and ratings
Comprehensive project details
Market presence
Portfolio examples and industry recognition

This data powers tools like the Leaders Matrix, which helps you compare agencies directly. Our research team curates rankings by weighing verified reviews most heavily, so the most trusted and experienced providers rise to the top.

Using this unique combination of verified client feedback and provider-supplied insights, Clutch distills the most important details into clear, digestible summaries so you have everything you need to make confident, informed decisions quickly.

We take fraud seriously. Providers who violate our guidelines may face lower rankings, restricted visibility, or removal from the platform altogether.

Clutch’s commitment to transparency is ongoing. We’re constantly refining our systems to protect the integrity of reviews and support you in finding the right agency.

Ability to deliver

Focus

Proven

Market Leaders

Emerging

Niche

Clutch Leaders Matrix

Rollover to see company insights or click a company below for more details.

1 Prialto

2 SupportYourApp

3 Martal Group

4 Hugo Inc.

5 Helpware CX

6 Wing Assistant

7 HelpSquad

8 XACT

9 Hit Rate Solutions

10 Abstrakt Marketing Group

11 ContactWorks

12 Blue Valley Marketing

13 Callbox

14 1840 & Company

15 Peak Support

A Clutch Leaders Matrix provides a broad view of the top-performing companies in a particular service or location. Each company featured in a Leaders Matrix is evaluated based on Focus and Ability to Deliver. The size of each circle indicates that company’s size.

By using verified reviews, focused service details, and real project data, the Leaders Matrix highlights companies that consistently deliver and stand out from the rest. Each company’s position is based on how well they focus on a service area and how consistently they deliver results, helping you make informed, confident decisions. Learn More

Focus (x-axis)

Focus accounts for a company’s specialization within a certain service.

Ability to Deliver (y-axis)

Ability to Deliver considers three criteria:

Client feedback and reviews
Work experience and previous projects
Market presence and reputation in the industry

List of the Top 15 United States BPO Services

Prialto

$1,000+

< $25 / hr

250 - 999

Portland, OR

Ability to deliver

39.7/40.0

19.8/20 Reviews

10/10 Clients & Experience

9.9/10 Market Presence

Service focus

100% Back Office Outsourcing

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SupportYourApp

$1,000+

< $25 / hr

1,000 - 9,999

Wilmington, DE

Ability to deliver

39.4/40.0

20/20 Reviews

9.6/10 Clients & Experience

9.8/10 Market Presence

Service focus

95% Back Office Outsourcing

5% Other

View Profile Visit Website
Martal Group

$1,000+

$25 - $49 / hr

250 - 999

Oakville, Canada

Ability to deliver

40/40.0

20/20 Reviews

10/10 Clients & Experience

10/10 Market Presence

Service focus

80% Back Office Outsourcing

20% Other

View Profile Visit Website
Hugo Inc.

$1,000+

< $25 / hr

1,000 - 9,999

Chicago, IL

Ability to deliver

37.5/40.0

18.6/20 Reviews

9.4/10 Clients & Experience

9.5/10 Market Presence

Service focus

70% Back Office Outsourcing

30% Other

View Profile Visit Website
Helpware CX

$5,000+

< $25 / hr

1,000 - 9,999

Lexington, KY

Ability to deliver

36.7/40.0

17/20 Reviews

10/10 Clients & Experience

9.7/10 Market Presence

Service focus

100% Back Office Outsourcing

View Profile Visit Website
Wing Assistant

$1,000+

< $25 / hr

50 - 249

Berkeley, CA

Ability to deliver

36.2/40.0

18.2/20 Reviews

9.2/10 Clients & Experience

8.8/10 Market Presence

Service focus

100% Back Office Outsourcing

View Profile Visit Website
HelpSquad

$1,000+

< $25 / hr

250 - 999

Hatboro, PA

Ability to deliver

35.7/40.0

18/20 Reviews

8.7/10 Clients & Experience

9/10 Market Presence

Service focus

100% Back Office Outsourcing

View Profile Visit Website
XACT

$1,000+

$25 - $49 / hr

250 - 999

Orlando, FL

Ability to deliver

35.5/40.0

16.4/20 Reviews

10/10 Clients & Experience

9.1/10 Market Presence

Service focus

90% Back Office Outsourcing

10% Other

View Profile Visit Website
Hit Rate Solutions

$1,000+

< $25 / hr

50 - 249

Chicago, IL

Ability to deliver

35.4/40.0

16.6/20 Reviews

9.5/10 Clients & Experience

9.3/10 Market Presence

Service focus

100% Back Office Outsourcing

View Profile Visit Website
Abstrakt Marketing Group

$1,000+

$100 - $149 / hr

250 - 999

St. Louis, MO

Ability to deliver

39.5/40.0

19.8/20 Reviews

10/10 Clients & Experience

9.7/10 Market Presence

Service focus

75% Back Office Outsourcing

25% Other

View Profile Visit Website
ContactWorks

$5,000+

$25 - $49 / hr

50 - 249

Austin, TX

Ability to deliver

34.6/40.0

17.8/20 Reviews

10/10 Clients & Experience

6.8/10 Market Presence

Service focus

100% Back Office Outsourcing

View Profile Visit Website
Blue Valley Marketing

$5,000+

$25 - $49 / hr

250 - 999

Home, KS

Ability to deliver

34.6/40.0

17.2/20 Reviews

9.2/10 Clients & Experience

8.2/10 Market Presence

Service focus

100% Back Office Outsourcing

View Profile Visit Website
Callbox

Undisclosed

Undisclosed

1,000 - 9,999

Los Angeles, CA

Ability to deliver

34.3/40.0

16.8/20 Reviews

10/10 Clients & Experience

7.5/10 Market Presence

Service focus

100% Back Office Outsourcing

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1840 & Company

$10,000+

< $25 / hr

250 - 999

Overland Park, KS

Ability to deliver

34.4/40.0

17.6/20 Reviews

8.2/10 Clients & Experience

8.6/10 Market Presence

Service focus

65% Back Office Outsourcing

35% Other

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Peak Support

$10,000+

< $25 / hr

1,000 - 9,999

Cambridge, MA

Ability to deliver

33.3/40.0

17.4/20 Reviews

8.5/10 Clients & Experience

7.5/10 Market Presence

Service focus

100% Back Office Outsourcing

View Profile Visit Website
Uassist.ME

$5,000+

< $25 / hr

250 - 999

Miami Beach, FL

Ability to deliver

32.9/40.0

16/20 Reviews

9.6/10 Clients & Experience

7.2/10 Market Presence

Service focus

100% Back Office Outsourcing

View Profile Visit Website
MarketStar Bulgaria

$25,000+

Undisclosed

1,000 - 9,999

Sofia, Bulgaria

Ability to deliver

32.7/40.0

16.2/20 Reviews

9.7/10 Clients & Experience

6.8/10 Market Presence

Service focus

75% Back Office Outsourcing

25% Other

View Profile Visit Website
Go Answer

Undisclosed

Undisclosed

1,000 - 9,999

Garden City, NY

Ability to deliver

32.3/40.0

14/20 Reviews

10/10 Clients & Experience

8.3/10 Market Presence

Service focus

100% Back Office Outsourcing

View Profile Visit Website
Belkins

$10,000+

< $25 / hr

50 - 249

Denver, CO

Ability to deliver

40/40.0

20/20 Reviews

10/10 Clients & Experience

10/10 Market Presence

Service focus

80% Back Office Outsourcing

20% Other

View Profile Visit Website
Intelemark

$1,000+

< $25 / hr

50 - 249

Scottsdale, AZ

Ability to deliver

33.9/40.0

15.8/20 Reviews

9.7/10 Clients & Experience

8.5/10 Market Presence

Service focus

90% Back Office Outsourcing

10% Other

View Profile Visit Website
LevelUp Leads

$1,000+

$25 - $49 / hr

50 - 249

Laguna Beach, CA

Ability to deliver

39.5/40.0

20/20 Reviews

10/10 Clients & Experience

9.5/10 Market Presence

Service focus

90% Back Office Outsourcing

10% Other

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iCareBilling

$1,000+

< $25 / hr

250 - 999

Chicago, IL

Ability to deliver

36.2/40.0

16.2/20 Reviews

10/10 Clients & Experience

10/10 Market Presence

Service focus

100% Back Office Outsourcing

View Profile Visit Website
Global Response

Undisclosed

Undisclosed

1,000 - 9,999

Margate, FL

Ability to deliver

31.3/40.0

14.6/20 Reviews

6.9/10 Clients & Experience

9.8/10 Market Presence

Service focus

85% Back Office Outsourcing

15% Other

View Profile Visit Website
Ruby

Undisclosed

Undisclosed

250 - 999

Portland, OR

Ability to deliver

30.8/40.0

15/20 Reviews

5.9/10 Clients & Experience

9.9/10 Market Presence

Service focus

100% Back Office Outsourcing

View Profile Visit Website
ROI CX Solutions

$50,000+

Undisclosed

1,000 - 9,999

American Fork, UT

Ability to deliver

30.7/40.0

17.2/20 Reviews

3.9/10 Clients & Experience

9.6/10 Market Presence

Service focus

60% Back Office Outsourcing

40% Other

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DialAmerica

$5,000+

Undisclosed

1,000 - 9,999

Mahwah, NJ

Ability to deliver

30.6/40.0

14.6/20 Reviews

7.3/10 Clients & Experience

8.7/10 Market Presence

Service focus

100% Back Office Outsourcing

View Profile Visit Website
AnswerFirst

Undisclosed

Undisclosed

50 - 249

Tampa, FL

Ability to deliver

32.6/40.0

13.6/20 Reviews

9.4/10 Clients & Experience

9.6/10 Market Presence

Service focus

100% Back Office Outsourcing

View Profile Visit Website
Beyond Codes Inc.

$10,000+

$25 - $49 / hr

250 - 999

Simi Valley, CA

Ability to deliver

35.2/40.0

15.6/20 Reviews

10/10 Clients & Experience

9.6/10 Market Presence

Service focus

70% Back Office Outsourcing

30% Other

View Profile Visit Website
Solvo Global

$1,000+

< $25 / hr

1,000 - 9,999

Chandler, AZ

Ability to deliver

30.3/40.0

16.2/20 Reviews

8.7/10 Clients & Experience

5.4/10 Market Presence

Service focus

50% Back Office Outsourcing

50% Other

View Profile Visit Website
Stellar Staff

$1,000+

< $25 / hr

250 - 999

Newport Beach, CA

Ability to deliver

34.9/40.0

20/20 Reviews

8.1/10 Clients & Experience

6.8/10 Market Presence

Service focus

85% Back Office Outsourcing

15% Other

View Profile Visit Website

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