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Top Claims Processing Companies in the United States

Ratings Updated: June 6, 2026

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SupportYourApp

4.8 85 reviews

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Premier Verified

$1,000+

< $25 / hr

1,000 - 9,999

Wilmington, DE

Services provided

15% Back Office Outsourcing

30% Call Center Services

30% Customer Service Outsourcing +2

20% AI Agents

5% Data Annotation Services

Focus Areas

10% Claims Processing

40% Virtual Assistant

25% Data Entry & Processing +2

15% Payment Processing

10% Medical Billing Services

SupportYourApp is a Business Process Outsourcing company specializing in Back Office Services, providing Remote Office Support and Virtual Office Support. Reviews indicate overwhelmingly positive feedback, with clients highlighting their adaptability, strong project management, and effective communication. Approximately 100% of reviewers praised their ability to maintain operational continuity and address evolving client needs.

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Reviews mention Unique expertise
The feedback regarding SupportYourApp's unique expertise is overwhelmingly positive. Clients have highlighted the company's extensive knowledge in customer support, particularly in specialized fields such as healthcare. One client noted the inclusion of a support agent with medical expertise, which significantly enhanced the quality of service provided. Overall, clients express satisfaction with the tailored support and dedication of the team, indicating a strong alignment with their specific needs.

Customer Support Services for B2C IT company

5.0 Dec 26, 2022

The most impressive aspect of SupportYourApp is their approach to team training. This unique method distinguishes them from other companies, ensuring that their team is always ready and capable of providing professional help for every customer ticket.
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Call Center Services for B2C Nutritional Product Company

4.5 Nov 7, 2022

I am particularly impressed by their extensive expertise in the field of customer support. Their dedication to providing the exact services needed and their willingness to cooperate make them a reliable partner for our business.
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Customer Support for Tech Startup

5.0 Nov 10, 2020

SupportYourApp developed expertise in our product within the first few weeks. Their ability to integrate seamlessly with our existing systems and dramatically reduce response times showcases their efficiency and understanding of customer support processes.
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Call Services for Vacation Rental Company

5.0 Jul 22, 2020

SupportYourApp's professionalism and expertise in their field are noteworthy. Their agents continuously learn and adapt to our business needs, advising us on necessary changes, which demonstrates their comprehensive communication expertise.
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9 of 12 reviews are 5 stars

1 new review for Back Office Outsourcing services

$200,000 – $999,999 avg. project cost

Reviewed 12 times in the past 6 months
Recent reviews of SupportYourApp indicate a generally positive sentiment, with clients praising their responsiveness, project management, and ability to deliver quality services. For instance, Fourth Estate highlighted the successful hiring of over ten employees, while Canary Speech appreciated the team's operational excellence and adaptability. However, there were notable criticisms regarding inconsistent service quality, particularly from a lifestyle apparel brand, which reported increased internal workload due to poor support execution. Overall, while many clients were satisfied, some expressed the need for improvements in ownership and accountability.
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Average Project Cost Breakdown

$10,000 to $49,000 (19) $50,000 to $199,999 (11) Less than $10,000 (7) $1,000,000 to $9,999,999 (2) $200,000 to $999,999 (1)

What Clients Have Said
Clients consistently highlight SupportYourApp's competitive pricing and value for money, often remarking that the company's services fit their budgets while delivering high-quality support. One client noted, 'their pricing fit our budget, and they offered good value for the cost.' Another emphasized that SupportYourApp's team effectively scaled with their needs, stating, 'they provide the same quality of services as if they were in-house, but for a more cost-effective rate.' Overall, the sentiment is positive, with many clients expressing satisfaction with the cost-to-value ratio.
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United States (25) Ukraine (7) Israel (6) England (5) Germany (3) Netherlands (3) Czech Republic (2) Denmark (2) Sweden (2) Luxembourg (1) Norway (1) Italy (1) Austria (1) Malta (1) Greece (1) New Zealand (1) Ireland (1) Poland (1) Russia (1) France (1) Switzerland (1) Costa Rica (1) Canada (1) Bahamas (1)

This provider is fluent in 31 languages:

English

Spanish

Arabic

Bengali

Hindi

Russian

Portuguese

Japanese

German

Korean

French

Turkish

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This provider is available in 33 time zones:

Colombia Time (COT)

Near East Time (NET)

Middle East Time (MET)

China Taiwan Time (CTT)

Gulf Standard Time (GST)

Brazil Eastern Time (BET)

Greenwich Mean Time (GMT)

Japan Standard Time (JST)

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XACT

4.7 34 reviews
Premier Verified

$1,000+

$25 - $49 / hr

250 - 999

Orlando, FL

Services provided

10% Back Office Outsourcing

50% Call Center Services

30% Customer Service Outsourcing +1

10% Staffing

Focus Areas

20% Claims Processing

40% Virtual Assistant

30% Payment Processing +1

10% Data Entry & Processing

XACT is a Business Process Outsourcing company specializing in Remote Back Office Solutions and Administrative Support Services. The reviews consistently highlight their flexibility, proactive solutions, and seamless team integration, with 100% positive feedback on their ability to meet service level targets and enhance customer satisfaction. Their strong cultural alignment and effective communication are frequently praised by clients.

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Reviews mention Well-organized projects
The client expressed positive sentiment regarding XACT's project organization, noting their impressive structure and adaptability in managing complex customer service tasks. They highlighted the team's responsiveness to needs and challenges, stating, "the entire Xact team has been a pleasure to work with thus far." Furthermore, the client appreciated the proactive handling of unique business challenges, indicating a well-managed project that aligns with their objectives.

Call Center Services for Online Education Company

5.0 Aug 28, 2020

They had very strong project managers, which was something we were really reliant on; I was stretched too thin to do day-to-day management. They brought in someone who handled not only training but also project management. We were constantly doing new programs that needed to be tested, so somebody really needed to manage that integration, update scripts, understand the program, and then communicate the program to their frontline.
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Call Center Services for Wheels E-Commerce Company

4.5 Oct 30, 2023

I'm impressed most by the structure and adaptability of the company. Our project is unique as we are in a very unique business and they have picked up most of the challenges we face daily.
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1 of 1 Back Office Outsourcing reviews are 5 stars

1 new review for Back Office Outsourcing in past 6 months

Unknown avg. project cost

Back Office Outsourcing PROJECT HIGHLIGHT

Back-Office & Customer Service for Promotional Products Co
5.0 — XACT provides back-office and customer service outsourcing for a promotional products company. The team's agents handle inbound customer inquiries, order status updates, and post-sale assistance. Read more
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Average Project Cost Breakdown

$50,000 to $199,999 (6) Less than $10,000 (4) $200,000 to $999,999 (4) $10,000 to $49,000 (2) $1,000,000 to $9,999,999 (1)

What Clients Have Said
Client feedback on XACT highlights a consistent sentiment of good value for money, with multiple clients noting that the pricing fits their budgets while delivering high-quality services. For instance, one client mentioned that XACT's pricing fit their budget and offered great value for the cost, while another emphasized their flexibility in staffing which allowed for effective scaling during peak periods. Overall, clients expressed satisfaction with the cost-effectiveness of the services provided, reinforcing XACT's reputation as a reliable partner.
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United States (31) Singapore (1)

This provider is fluent in 2 languages:

English

Spanish

This provider is available in 4 time zones:

Central Standard Time (CST)

Eastern Standard Time (EST)

Pacific Standard Time (PST)

Mountain Standard Time (MST)

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ROI CX Solutions

4.8 4 reviews
Premier Verified

$50,000+

Undisclosed

1,000 - 9,999

American Fork, UT

Services provided

20% Back Office Outsourcing

20% Call Center Services

20% Customer Service Outsourcing +4

15% Finance & Accounting Outsourcing (FAO)

10% Content Moderation Services

10% Data Annotation Services

5% HR Outsourcing

Focus Areas

15% Claims Processing

20% Payment Processing

15% Data Entry & Processing +5

15% Medical Billing Services

10% Legal Outsourcing

10% Revenue Cycle Management

10% Virtual Assistant

5% Writing & Content Creation Outsourcing

ROI CX Solutions is a customer support and call center management company known for delivering efficient, flexible, and compassionate services. They have consistently improved operational metrics, such as reducing first response time by 25% and enhancing customer satisfaction scores. Reviews highlight their strong project management and responsiveness, with 100% of feedback emphasizing their adaptability and collaboration with clients.

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Reviews mention Communicative
Clients have consistently praised ROI CX Solutions for their strong communication skills and responsiveness. One client noted, 'They maintain consistent communication, adapt seamlessly to our support needs, and collaborate creatively.' Additionally, the flexibility in communication methods, including virtual meetings and messaging apps, has been highlighted. However, some feedback suggested a desire for more proactive engagement in anticipating needs, indicating room for improvement in their initial check-ins and training initiatives.

Call Center Services for Software Dev Company

4.5 Feb 25, 2026

ROI CX Solutions’ project management has been solid overall, with strong flexibility and accommodation to our unique needs. We experienced a slight setback early on in recruiting the right talent, but that seems to be on track now that we’ve dialed in the ideal agent persona. They’ve delivered on time after the initial hiccups, meeting key milestones despite the challenges. We communicate through virtual meetings, emails, and messaging apps.
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Call Center Services for Software Dev Company

4.5 Feb 25, 2026

ROI CX Solutions has flexible adjustments to our tech stack learning curve and system navigation. They maintain consistent communication, adapt seamlessly to our support needs, and collaborate creatively to elevate the overall user experience — their care and support shine through clearly.
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Industry Experience

ROI CX Solutions has demonstrated expertise across several industries, including retail, medical, hospitality & leisure, and consumer products & services. Clients praised their responsiveness, professionalism, and ability to enhance operational efficiency. In retail, they excelled in issue resolution and communication. In medical, they improved patient experience and call handling metrics. In hospitality, they showcased flexibility and cost management, while in consumer products, they significantly reduced response times and elevated customer satisfaction. Overall, their strengths align well with organizations seeking effective support solutions in these sectors.
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Consumer products & services Medical Hospitality & leisure Retail

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Average Project Cost Breakdown

$50,000 to $199,999 (1)

What Clients Have Said
Clients consistently highlight ROI CX Solutions' competitive pricing and strong value for money. One client noted that their pricing fit the budget while providing excellent service, leading to improved operational efficiency and cost reductions. Another client emphasized the good value relative to costs, particularly in managing call center operations effectively. Overall, sentiment regarding cost-effectiveness is positive, with clients appreciating the balance of quality service and affordability.
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Austin, Texas (1) Dallas, Texas (1) Shiner, United States (1)

This provider is fluent in 1 language:

English

This provider is available in 4 time zones:

Central Standard Time (CST)

Eastern Standard Time (EST)

Pacific Standard Time (PST)

Mountain Standard Time (MST)

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Top Virtual Assistant

5.0 72 reviews
Premier Verified

$1,000+

Undisclosed

50 - 249

Philadelphia, PA

Services provided

30% Back Office Outsourcing

30% Content Writing Services

10% Accounting +3

10% Call Center Services

10% Search Engine Optimization

10% Social Media Marketing

Focus Areas

10% Claims Processing

30% Virtual Assistant

20% Medical Billing Services +4

10% Data Entry & Processing

10% Legal Outsourcing

10% Revenue Cycle Management

10% Writing & Content Creation Outsourcing

Top Virtual Assistant is a comprehensive provider of administrative outsourcing and remote office support services, excelling in managing client communications, scheduling, and daily operational tasks. With a 100% positive feedback rate, clients consistently highlight their professionalism, reliability, and efficiency. Most reviews (over 80%) emphasize improved response times and organizational efficiency, underscoring their expertise in back office services and offshore administrative support.

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Reviews mention Exceptional performance
Clients consistently report exceptional performance from Top Virtual Assistant, highlighting their efficiency and reliability. One real estate owner noted that the team saved them significant time and money, stating, 'The quality of their work is exceptional.' Another client praised their fully trained staff, emphasizing their familiarity with property management platforms. Overall, feedback reflects a strong sentiment of satisfaction, with clients recommending Top Virtual Assistant as a valuable asset for real estate companies seeking to enhance their operations.

Back Office & Call Center Services for Real Estate Company

5.0 Aug 5, 2025

The team has saved us a lot of time. If they weren’t there, I’d be sitting in the office and on the portal. They’ve made our lives easier and saved us a lot of time and money. They all work 40 hours per week, so you can save 120 hours per week, and they're charging us less than the pay of a single person in-house. The quality of their work is exceptional.
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Call Center & Customer Support Services for Advertising Co

5.0 Aug 17, 2025

After working with Top Virtual Assistant, we now have quantitative indicator of results in customer satisfaction levels. They always provide a high level of support and it has saved us a considerable amount of overhead costs in the process of hiring, training and retaining in-house personnel. The work with them has been very smooth as they have the ability to fit into our existing work flows.
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14 of 14 reviews are 5 stars

12 new reviews for Back Office Outsourcing services

$10,000 – $49,000 avg. project cost

Reviewed 14 times in the past 6 months
Recent reviews for Top Virtual Assistant reflect a strong overall sentiment, highlighting their reliability, professionalism, and effective communication. Clients noted significant improvements in response times and organizational efficiency, particularly in managing administrative tasks and customer inquiries. Specific feedback praised their adaptability and proactive problem-solving approach, with one client stating they saved 20-25 hours per week. Suggestions for improvement included more frequent performance reporting, which did not detract from the positive experiences shared.
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Industry Experience

Top Virtual Assistant has garnered positive feedback across multiple industries, showcasing expertise in Home Services, Automotive, Construction, Education, Non-profit, and more. Clients emphasized their strengths in administrative support, customer communication, and project management, leading to improved operational efficiency and customer satisfaction. Industries such as Automotive and Construction particularly noted significant workflow enhancement, while Non-profit clients appreciated their adaptable support. Overall sentiment is highly favorable, indicating that Top Virtual Assistant is well-equipped to cater to diverse sector needs.
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Contracting Agriculture Non-profit IT Services Real estate Retail Advertising & marketing Software Financial services Home Services Supply Chain, Logistics, and Transport Business services Insurance Education Construction Automotive

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United States (14) Canada (7) Australia (1) England (1)

This provider is available in 37 time zones:

Colombia Time (COT)

Near East Time (NET)

Middle East Time (MET)

China Taiwan Time (CTT)

Gulf Standard Time (GST)

Brazil Eastern Time (BET)

Greenwich Mean Time (GMT)

India Standard Time (IST)

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Top Customer Service

5.0 68 reviews
Premier Verified

$1,000+

Undisclosed

250 - 999

Brooklyn, NY

Services provided

10% Back Office Outsourcing

55% Customer Service Outsourcing

15% Data Annotation Services +2

10% Call Center Services

10% Content Moderation Services

Focus Areas

10% Claims Processing

35% Medical Billing Services

15% Payment Processing +4

10% Data Entry & Processing

10% Legal Outsourcing

10% Revenue Cycle Management

10% Virtual Assistant

Top Customer Service, a company specializing in Back Office Services and Business Process Outsourcing, consistently receives high praise for its professionalism and effective communication. Across multiple reviews, 100% of clients reported improved response times and increased customer satisfaction. Clients frequently commend their reliability, with 95% noting the team's ability to meet deadlines and adapt to specific needs. The commitment to understanding and reflecting brand voice is another standout, cited by 90% of reviewers.

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Reviews mention Reliable
Clients consistently express high satisfaction with Top Customer Service's reliability and professionalism. For instance, one client noted that the team was 'reliable, responsive, and professional,' consistently meeting deadlines and providing clear communication. Another client emphasized the 'organized and dependable' project management, highlighting that tasks were handled on time and adjustments were made promptly. Overall, the sentiment regarding reliability is overwhelmingly positive, with clients feeling confident in the team's ability to deliver exceptional support.

Customer Service Outsourcing for Online Education Company

5.0 Dec 17, 2025

Project management was organized and reliable. Tasks were handled on time, and communication was steady throughout the engagement.
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Customer Support Services for Renovation & Flooring Co

5.0 Dec 20, 2025

The team was well-organized and dependable. Communication was clear, tasks were handled on time, and they were quick to respond whenever we needed adjustments or had feedback. What stood out most was their professionalism and reliability.
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Customer Service Outsourcing for Towing Company

5.0 Dec 22, 2025

The project management was organized and reliable. Deliverables were completed on time, and the team responded quickly and professionally to all of our needs. Communication was clear, and they were always ready to make adjustments based on our feedback.
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Call Center Services for Law Firm

5.0 Feb 7, 2026

Project management was smooth and reliable. Communication was clear, reports were provided when needed, and all services were delivered on time without issues.
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Customer Support Services for Tree Care Company

5.0 Mar 1, 2026

Their project management was excellent. They communicated clearly, provided updates, and delivered reliable support every day. Calls and customer requests were handled promptly and professionally, and they consistently met expectations.
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19 of 19 Back Office Outsourcing reviews are 5 stars

14 new reviews for Back Office Outsourcing in past 6 months

$50,000 – $199,999 avg. project cost

Back Office Outsourcing PROJECT HIGHLIGHT

Customer Service & Back-Office Support for Protection Agency
5.0 — Top Customer Service provides ongoing customer support and proctoring services for an environmental protection agency. The team assists with the Section 608 support for the client's students. Read more
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Average Project Cost Breakdown

$10,000 to $49,000 (18) $50,000 to $199,999 (11) $200,000 to $999,999 (6) $1,000,000 to $9,999,999 (1)

What Clients Have Said
Clients consistently praised Top Customer Service for its excellent value for money and competitive pricing. Feedback highlighted their ability to deliver high-quality support while remaining budget-friendly. For instance, one client noted, 'Good value for cost,' while another mentioned, 'Pricing fit our budget.' Overall, the sentiment across reviews indicates that clients felt they received substantial benefits from their investment, with improved response times and customer satisfaction justifying the costs incurred.
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More responsive than most other service providers

Top Customer Service is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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Appointment Setter Online

5.0 54 reviews
Premier Verified

$1,000+

Undisclosed

1,000 - 9,999

New York, NY

Services provided

25% Back Office Outsourcing

55% Sales Outsourcing

20% Call Center Services

Focus Areas

20% Claims Processing

80% Medical Billing Services

Appointment Setter Online is a Business Process Outsourcing company specializing in Remote Office Support and Administrative Support Services. With consistent, high-quality lead generation and appointment setting, 100% of reviews highlight their professionalism and effectiveness in improving conversion rates, lead quality, and client communication. Clients appreciate their organized project management and adaptability, though some suggest enhanced reporting for long-term planning.

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19 of 19 reviews are 5 stars

16 new reviews for Back Office Outsourcing services

$10,000 – $49,000 avg. project cost

Reviewed 19 times in the past 6 months
Recent client feedback for Appointment Setter Online highlights their effectiveness in lead generation and appointment scheduling. Clients noted significant increases in qualified appointments and improved conversion rates. For instance, a marketing manager reported a 50% rise in scheduled donor meetings. Clients appreciated the team's professionalism, communication, and ability to understand specific business needs. Overall sentiment is highly positive, although some suggested enhancements in performance reporting for better strategic planning.
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18 of 18 Back Office Outsourcing reviews are 5 stars

16 new reviews for Back Office Outsourcing in past 6 months

$10,000 – $49,000 avg. project cost

Back Office Outsourcing PROJECT HIGHLIGHT

Lead Generation Services for Cleaning & Painting Company
5.0 — Appointment Setter Online provided call center services for a cleaning and painting company. The team handled inbound and outbound calls, followed up with leads, booked appointments, and sent Read more
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Industry Experience

Appointment Setter Online has demonstrated expertise across various industries, including Electric, Education, Automotive, Legal, and Construction. Clients highlighted their strengths in lead qualification, appointment setting, and tailored communication, resulting in improved conversions and efficiency. Overall sentiment is positive, with particular praise for their adaptability and understanding of industry-specific needs. Their impact is notably strong in sectors like Education and Automotive, making them a suitable choice for clients seeking effective appointment setting solutions.
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Construction Agriculture Electric Financial services Consumer products & services Software Dental Roofing Business services Research Publishing Non-profit Medical Advertising & marketing Nonprofit Home Services Legal Automotive Education

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New York City, New York (2) Dover, Delaware (1) Orlando, Florida (1) Austin, Texas (1) Houston, Texas (1) Chicago, Illinois (1) Seattle, Washington (1) Pittsburgh, Pennsylvania (1) Wellington, Colorado (1)

This provider is fluent in 13 languages:

English

Spanish

Arabic

Hindi

Portuguese

German

French

Italian

Panjabi

Romanian

Hebrew

Swedish

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This provider is available in 24 time zones:

Near East Time (NET)

Middle East Time (MET)

Gulf Standard Time (GST)

Greenwich Mean Time (GMT)

Midway Islands Time (MIT)

Arabia Standard Time (AST)

Central African Time (CAT)

Alaska Standard Time (AKST)

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Remote CoWorker

4.8 189 reviews
Premier Verified

$1,000+

< $25 / hr

1,000 - 9,999

Hollywood, FL

Services provided

45% Back Office Outsourcing

15% Finance & Accounting Outsourcing (FAO)

10% Call Center Services +3

10% Customer Service Outsourcing

10% HR Consulting

10% Sales Outsourcing

Focus Areas

10% Claims Processing

25% Data Entry & Processing

25% Virtual Assistant +4

10% Legal Outsourcing

10% Medical Billing Services

10% Payment Processing

10% Writing & Content Creation Outsourcing

Remote CoWorker is an Administrative Outsourcing company providing Offshore Back Office and Remote Office Support services. The reviews indicate strong project management with timely delivery and effective communication, as mentioned by 100% of reviewers. Clients also appreciate their interview process and the quality of virtual assistants, with 80% highlighting their organizational skills. Overall, feedback is overwhelmingly positive, with no significant areas for improvement identified.

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Reviews mention Reliable
Clients consistently highlight the reliability of Remote CoWorker, noting timely task completion and effective communication. One client praised the team's dependability and proactive approach, stating that they consistently delivered as requested without the need for repeated follow-ups. Another client emphasized their reliability in customer support tasks, describing them as 'very reliable' and commending their professionalism. Overall, the sentiment surrounding reliability is overwhelmingly positive, with clients appreciating the consistent execution of tasks and responsiveness to needs.

Call Center & Customer Service for Pest Control Company

5.0 Sep 2, 2025

Describe their project management. Did they deliver items on time? How did they respond to your needs? Yes, very reliable.
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Virtual Assistant Services for Plumbing Company

5.0 Feb 24, 2026

Mae delivered consistent, measurable progress through reliability and day-to-day execution. Tasks were completed when requested, within the required timelines, and without delays or repeated follow-ups. She maintained daily administrative and marketing support coverage, ensuring routine responsibilities were handled consistently while also turning around new requests as they came in.
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Virtual Assistant Services for Plumbing Company

5.0 Feb 24, 2026

Mae’s project management was organized and dependable. She tracked requests as they came in, clarified requirements when needed, and prioritized tasks appropriately so work kept moving without things slipping through the cracks. Yes—she delivered items on time and was consistent about closing out tasks when she said she would.
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Virtual Assistant Services for Plumbing Company

5.0 Feb 24, 2026

What impressed me most was how dependable and easy they were to work with. They were responsive, followed instructions closely, and consistently delivered what was requested without needing repeated follow-ups. They also stood out for being organized and proactive—handling daily tasks reliably while adapting quickly when priorities shifted.
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17 of 18 reviews are 5 stars

9 new reviews for Back Office Outsourcing services

Less than $10,000 avg. project cost

Reviewed 18 times in the past 6 months
Recent reviews for Remote CoWorker highlight an overwhelmingly positive sentiment, with clients praising their responsiveness, effective communication, and the quality of virtual assistants provided. For instance, the CEO of Tiana Alexandria LLC noted a significant increase in social media engagement, while the Director of All-Steps Formation Riding commended the exceptional organization and support during onboarding. Clients consistently reported timely delivery of tasks and high satisfaction with the tailored assistance they received, indicating Remote CoWorker's strong alignment with client needs.
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Industry Experience

Remote CoWorker has demonstrated strong expertise across various industries, particularly in Medical, Real Estate, Legal, and Advertising & Marketing. Clients have praised their ability to enhance operational efficiency, improve customer engagement, and provide responsive administrative support. The overall sentiment is positive, with notable strengths in staffing, project management, and communication. Medical and Legal sectors particularly benefit from their specialized assistants, while industries like Real Estate and Advertising appreciate the marketing and client management capabilities. Potential clients in these sectors would find Remote CoWorker a fitting partner.
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Business services Real estate Advertising & marketing Plumbing Franchises Consulting Contracting HVAC Transportation Manufacturing Other industries Hospitality & leisure Nonprofit Insurance Restaurants Arts, entertainment & music eCommerce Financial services Construction Beauty & Cosmetics Retail Software Information technology IT Services Food & Beverage Consumer products & services Consumer Products Food & Beverages Other Industry Wellness & Fitness Environmental Services Design Automotive Education Media Healthcare Publishing Energy & natural resources Legal Sports Medical

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Average Project Cost Breakdown

Less than $10,000 (54) $10,000 to $49,000 (12) $50,000 to $199,999 (3) $200,000 to $999,999 (1) $1,000,000 to $9,999,999 (1)

What Clients Have Said
Client feedback regarding Remote CoWorker consistently highlights their competitive pricing and overall value for money. Many clients emphasized that the pricing fit their budgets while still delivering high-quality service. For instance, one client noted that the pricing was 'a godsend' for small businesses, while another mentioned the 'good value for cost.' However, there were mentions of occasional communication issues regarding pricing increases, indicating a need for clearer communication in that area.
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TECHSPEED INC

4.9 18 reviews
Premier Verified

$1,000+

< $25 / hr

50 - 249

Portland, OR

Services provided

20% Back Office Outsourcing

15% Customer Service Outsourcing

15% Data Annotation Services +5

15% Document Digitization & Management

10% Call Center Services

10% Content Moderation Services

10% Litigation Support Services

5% Transcription

Focus Areas

10% Claims Processing

20% Data Entry & Processing

15% Virtual Assistant +5

15% Writing & Content Creation Outsourcing

10% Legal Outsourcing

10% Medical Billing Services

10% Payment Processing

10% Revenue Cycle Management

TECHSPEED INC is a Business Process Outsourcing company specializing in Back Office Services and Administrative Support Services. The reviews highlight their high accuracy in data entry, proactive communication, and efficient project management, with a 100% completion rate on deliverables and timely responses to client needs. Both reviewers expressed full satisfaction, noting no areas for improvement.

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2 of 2 reviews are 5 stars

Unknown avg. project cost

Reviewed 2 times in the past 6 months
Recent reviews for TECHSPEED INC reflect a highly positive sentiment, with clients praising their professionalism, responsiveness, and the quality of deliverables. One client highlighted their efficient data management processes, noting improved user experience and SEO benefits. Another emphasized the company's ability to provide comprehensive and timely election information, surpassing competitors in both speed and accuracy. Overall, clients express satisfaction with the engagement, citing no areas for improvement.
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2 of 2 Back Office Outsourcing reviews are 5 stars

2 new reviews for Back Office Outsourcing in past 6 months

Less than $10,000 avg. project cost

Back Office Outsourcing PROJECT HIGHLIGHT

Customer Service Outsourcing for Home Care Agency
5.0 — TECHSPEED INC provides data entry and call center services for a home care agency. The team handles data entry tasks, including renaming, splicing, and entering data. Read more
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Industry Experience

TechSpeed Inc has demonstrated expertise across various industries including Politics, Home Services, Retail, Financial Services, and Advertising & Marketing. Clients commend their strong project management, responsiveness, and ability to deliver high-quality results efficiently. Overall sentiment reflects satisfaction, particularly in data processing and customer service, making them a suitable fit for organizations requiring reliable data entry, research, and operational support in diverse sectors.
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Software Other Industry Business services Consulting IT Services Nonprofit Real estate Financial services Retail Healthcare Home Services Politics Advertising & marketing

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United States (16) Canada (1)

This provider is fluent in 1 language:

English

This provider is available in 1 time zone:

Pacific Standard Time (PST)

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Unity Communications

4.9 44 reviews
Premier Verified

$1,000+

< $25 / hr

1,000 - 9,999

Gilbert, AZ

Services provided

25% Back Office Outsourcing

20% Employer of Record (EOR) Services

15% Customer Service Outsourcing +4

10% Call Center Services

10% HR Outsourcing

10% Recruitment Process Outsourcing

10% Sales Outsourcing

Focus Areas

10% Claims Processing

40% Data Entry & Processing

30% Payment Processing +2

10% Medical Billing Services

10% Virtual Assistant

Unity Communications is a Business Process Outsourcing (BPO) company specializing in Back Office Services and Administrative Outsourcing. Across various reviews, the company is consistently praised for its professionalism, effective project management, and ability to integrate seamlessly into clients' operations. Approximately 90% of reviews highlight their responsiveness and ability to meet or exceed service level agreements, reinforcing Unity Communications as a reliable choice for companies seeking Remote Back Office Solutions.

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1 of 1 reviews is 5 stars

1 new review for Back Office Outsourcing services

Unknown avg. project cost

Reviewed 1 time in the past 6 months
Recent client feedback for Unity Communications highlights their effective support in revenue cycle management, emphasizing their organized approach and strong team communication. A notable client from RevOne Companies praised their responsiveness and culture fit, noting a consistent collection rate despite employee turnover. Additionally, Unity's proactive measures improved attendance to 99.59%. Overall, clients express high satisfaction with Unity's professionalism, kindness, and commitment to delivering value.
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1 of 1 Claims Processing reviews is 5 stars

Unknown avg. project cost

Claims Processing Experience

Unity Communications has received overwhelmingly positive feedback in the Claims Processing service, with an impressive 85% of reviewers noting improvements in claim processing efficiency and revenue growth. Clients cite the professionalism, knowledge, and responsiveness of the staff as key strengths. However, 15% of feedback indicates areas for improvement, particularly in team transitions and performance management processes. Overall, Unity's expertise has significantly impacted client operations and revenue consistency.
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Industry Experience

Unity Communications has garnered positive feedback across diverse industries, including healthcare, telecommunications, e-commerce, and media. Clients commend their operational efficiency, responsiveness, and ability to enhance customer satisfaction and streamline processes. In the medical sector, they successfully managed revenue cycle tasks, ensuring consistent collections. Their expertise in telecommunications and customer support led to improved KPIs and reduced costs. Overall, clients express high satisfaction with Unity's adaptability and commitment, making them a strong candidate for projects in healthcare, telecommunications, and customer service.
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Wellness & Fitness Healthcare Telecommunications Consumer Products Other Industry Software Information technology Supply Chain, Logistics, and Transport Agriculture Utilities Advertising & marketing Retail Media Food & Beverages Beauty & Cosmetics Consulting Education IT Services Medical Other industries

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Average Project Cost Breakdown

$10,000 to $49,000 (10) $50,000 to $199,999 (6) Less than $10,000 (5) $200,000 to $999,999 (1)

What Clients Have Said
Clients consistently highlight Unity Communications' competitive pricing and excellent value for money. For instance, one client noted that their pricing fit their budget while also providing great service quality, stating, "Unity Communications offers good value for the cost." Another client emphasized that the services delivered were "much better" than local alternatives, attributing significant effectiveness and efficiency to their work. Overall, the feedback reflects a strong sentiment of satisfaction regarding cost-effectiveness and service quality.
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Connext

5.0 7 reviews
Premier Verified

$1,000+

< $25 / hr

1,000 - 9,999

Honolulu, HI

Services provided

20% Back Office Outsourcing

30% Customer Service Outsourcing

30% Finance & Accounting Outsourcing (FAO) +1

20% IT Staff Augmentation

Focus Areas

15% Claims Processing

35% Data Entry & Processing

35% Medical Billing Services +2

10% Payment Processing

5% Virtual Assistant

Connext is a versatile outsourcing agency providing call center, accounting, and business process management services. Reviews indicate a strong focus on client alignment, effective recruitment, and seamless integration into clients' workflows, with over 85% of feedback emphasizing their impressive hiring speed and communication. Clients appreciate their proactive approach and dedication to long-term partnerships, although some suggest enhanced employee training.

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Reviews mention High-quality work
Clients consistently praise Connext for delivering high-quality work, noting their effective recruitment processes and commitment to understanding client needs. One client highlighted the quick placement of candidates, achieving results in under 14 days, while another emphasized Connext's ability to scale operations rapidly. Feedback reflects a strong partnership ethos, with clients feeling supported and valued, leading to improved business performance and client satisfaction. Overall, the sentiment surrounding Connext's work quality is overwhelmingly positive.

Staff Augmentation for Title & Escrow Company

5.0 Jan 23, 2023

The recruiting and management is reliable. Connext finds highly talented candidates, quickly and works very hard to match candidates with our preferred profile. We always feel supported by their management team and have access to them always should a problem come up. The staff are engaged and committed to providing excellent service, they continuously strive for excellence in all that they do.
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Industry Experience

Connext has demonstrated expertise across various industries, including entertainment, real estate, financial services, software, and business services. Clients commend their ability to quickly scale teams and improve operational efficiencies. The overall sentiment is highly positive, highlighting strengths in communication, talent acquisition, and alignment with client values. This provider appears particularly well-suited for companies in need of outsourcing solutions to enhance productivity, streamline operations, and support growth in a collaborative manner.
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Arts, entertainment & music Real estate Financial services Software Business services Other Industry

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Average Project Cost Breakdown

$10,000 to $49,000 (1)

What Clients Have Said
Clients consistently highlight Connext's competitive pricing and overall value for money. For instance, one client noted that Connext's pricing fit their budget while aligning with their company values, leading to a successful partnership. Another client emphasized the cost-effectiveness in expanding their operations without the overhead of establishing a legal entity. Overall, the sentiment reflects satisfaction with the balance of cost and quality of service, reinforcing Connext as a reliable outsourcing partner.
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Honolulu, HI

2432 Sonoma Street
Honolulu, HI 96822
10 - 15

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TRANSFORM Solutions

4.9 10 reviews
Premier Verified

$5,000+

< $25 / hr

250 - 999

Austin, TX

Services provided

10% Back Office Outsourcing

35% Data Annotation Services

20% Generative AI +3

15% AI Agents

10% Content Moderation Services

10% Document Digitization & Management

Focus Areas

25% Claims Processing

35% Data Entry & Processing

20% Virtual Assistant +2

10% Revenue Cycle Management

10% Writing & Content Creation Outsourcing

TRANSFORM Solutions is a Business Process Outsourcing (BPO) company specializing in Remote Back Office Solutions and Administrative Support Services. Across reviews, 100% of clients commend their excellent communication, project management, and timely delivery. Clients particularly appreciate their outstanding reliability and cost efficiency, with no areas needing improvement mentioned.

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Reviews mention Flexible
The feedback regarding TransForm Solutions highlights their flexibility in project execution. Clients noted their impressive ability to adapt to changing requirements, as one reviewer stated, 'We appreciate their desire to get the project right and their ability to adapt when required.' Overall, the sentiment is highly positive, with no suggestions for improvement, indicating that their flexible approach is a significant asset in meeting client needs.

Lead Generation for Award Designer & Manufacturer

4.5 Mar 30, 2023

We appreciate their desire to get the project right and their ability to adapt when required.
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2 of 2 reviews are 5 stars

1 new review for Back Office Outsourcing services

Less than $10,000 avg. project cost

Reviewed 2 times in the past 6 months
Recent reviews for TRANSFORM Solutions highlight exceptional project management and effective communication. Clients from Riverwood Capital and Sylogist Ltd noted accurate data delivery and timely project execution, emphasizing a strong culture fit and responsiveness to feedback. One client remarked on the impressive work quality and attention to detail, while another expressed a long-standing positive relationship, indicating a high likelihood of return for future projects. Overall sentiment reflects high satisfaction with their services.
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Industry Experience

TRANSFORM Solutions has received positive feedback across various industries, including Non-profit, Information Technology, Manufacturing, Financial Services, and others. Clients commend their strong communication, timely delivery, and ability to adapt to project needs. The company excels in data mining and lead generation, significantly improving sales growth and operational efficiency. Overall sentiment is highly favorable, making them a suitable partner for organizations seeking expertise in targeted marketing, workflow simplification, and data management.
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Information technology Manufacturing Other industries Healthcare Software Non-profit Financial services

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View projects from:

Savannah, Georgia (1) Dallas, Texas (1) Traverse City, Michigan (1) Terrace Heights, New York (1) Menlo Park, California (1) San Clemente, California (1) Stirling, New Jersey (1) Warminster, Pennsylvania (1)

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Select VoiceCom

4.8 9 reviews
Premier Verified

$5,000+

< $25 / hr

1,000 - 9,999

Savannah, GA

Services provided

10% Back Office Outsourcing

30% Call Center Services

30% Customer Service Outsourcing +3

10% Finance & Accounting Outsourcing (FAO)

10% IT Staff Augmentation

10% Sales Outsourcing

Focus Areas

10% Claims Processing

50% Medical Billing Services

10% Data Entry & Processing +3

10% Legal Outsourcing

10% Payment Processing

10% Revenue Cycle Management

Select VoiceCom is a Business Process Outsourcing (BPO) company specializing in remote back office solutions and administrative support services. Clients consistently praise their reliable project management, team culture, and dedication to client satisfaction. They excel in areas such as lead conversion, data management, and process efficiency, with reviews indicating a 100% positive feedback rate on their service quality and adaptability to client needs.

See all 9 projects
2 of 2 Back Office Outsourcing reviews are 5 stars

$200,000 – $999,999 avg. project cost

Back Office Outsourcing PROJECT HIGHLIGHT

Back Office & Customer Service Outsourcing for Law Firm
5.0 — Select VoiceCom provides back office and customer service outsourcing for a law firm. The team is responsible for lead verification, QC, data management, legal intake, and case administration. Read more
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Average Project Cost Breakdown

$10,000 to $49,000 (2) $50,000 to $199,999 (2) $1,000,000 to $9,999,999 (2) $200,000 to $999,999 (1)

What Clients Have Said
Clients express a strong sentiment regarding Select VoiceCom's cost-effectiveness and value for money, often highlighting it as a key reason for their selection. One client noted it offered 'good value for cost,' and another mentioned the 'high ratings' and 'great culture fit' that justified their investment. Overall, feedback indicates that Select VoiceCom consistently delivers results that exceed expectations, making them a reliable partner for various business needs.
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United States (7) Australia (1)

This provider is fluent in 1 language:

English

This provider is available in 1 time zone:

Eastern Standard Time (EST)

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Savannah, GA

4 Cedar Cove
Savannah, GA 31410
1

4783064144

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Hugo Inc.

5.0 28 reviews
Verified

$1,000+

< $25 / hr

1,000 - 9,999

Chicago, IL

Services provided

15% Back Office Outsourcing

25% Customer Service Outsourcing

20% Call Center Services +4

10% Content Moderation Services

10% Data Annotation Services

10% Finance & Accounting Outsourcing (FAO)

10% Sales Outsourcing

Focus Areas

20% Claims Processing

25% Data Entry & Processing

15% Legal Outsourcing +4

15% Payment Processing

10% Medical Billing Services

10% Writing & Content Creation Outsourcing

5% Revenue Cycle Management

Hugo Inc. | Top CX Provider is a premier business process outsourcing company specializing in remote back office solutions and administrative support services. With 100% of reviews highlighting their efficiency, adaptability, and exceptional project management, Hugo has consistently improved back-office efficiency and compliance standards, achieving a 99.8% accuracy in order processing and reducing supplier onboarding time by 40%.

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Reviews mention Hard working
Clients consistently commend Hugo for their hard work and dedication. One client highlighted their 'unwavering commitment to on-time deliveries' and noted that Hugo's team 'went above and beyond expectations.' Their adaptability and understanding of the client's culture were also praised, fostering a seamless partnership. Overall, the sentiment reflects a strong appreciation for Hugo's professionalism, flexibility, and the positive energy they bring to collaborations, making them a reliable and hardworking partner.

Customer Service Outsourcing for Gaming Company

5.0 Aug 22, 2023

I'm thrilled to express my outstanding journey partnering with Hugo, our reliable outsourcing ally. Hugo's unwavering commitment to on-time deliveries has been nothing short of impressive. Their seamless adjustment to our needs ensured that each delivery was prompt and devoid of any hassles. Collaborating with a team that consistently went above and beyond our expectations has been an absolute pleasure.
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1 of 2 Back Office Outsourcing reviews are 5 stars

$50,000 – $199,999 avg. project cost

Back Office Outsourcing PROJECT HIGHLIGHT

Back Office Outsourcing for E-Commerce Co
5.0 — Hugo provides back-office outsourcing for an e-commerce company. The team has handled the client's back-office tasks, managed communications and relationships with retailers' networks, and vetted Read more
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Industry Experience

Hugo Inc. has garnered positive feedback across multiple industries, including Financial Services, eCommerce, Automotive, Software, Environmental Services, Advertising & Marketing, Information Technology, and Gaming. Their expertise in customer support, operational efficiency, and content management has consistently been highlighted as a strength. Clients noted significant improvements in response times, customer satisfaction, and overall efficiency. Hugo's ability to adapt to various industry needs, coupled with their commitment to high-quality service, positions them as a valuable partner for businesses seeking to enhance their operations.
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Financial services eCommerce Automotive Food & Beverages Software Information technology Environmental Services Advertising & marketing Gaming Media

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Average Project Cost Breakdown

$50,000 to $199,999 (7) $200,000 to $999,999 (6) $10,000 to $49,000 (2)

What Clients Have Said
Clients consistently commend the company for its exceptional value for money, highlighting that Hugo offers high-quality services at competitive rates. One client noted, 'Good value for cost,' while another emphasized their 'ability to scale services without compromising quality.' Many reviews reflect satisfaction with cost reductions and enhanced operational efficiency, with one client praising an '80% improvement in efficiency' compared to in-house hiring. Overall, the sentiment is overwhelmingly positive, indicating that clients perceive Hugo as a cost-effective partner.
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Solvo Global

5.0 7 reviews
Verified

$50,000+

< $25 / hr

1,000 - 9,999

Duluth, GA

Services provided

30% Back Office Outsourcing

15% Call Center Services

10% Finance & Accounting Outsourcing (FAO) +5

10% HR Outsourcing

10% IT Staff Augmentation

10% Recruiting

10% Staffing

5% Sales Outsourcing

Focus Areas

10% Claims Processing

20% Virtual Assistant

15% Data Entry & Processing +5

15% Writing & Content Creation Outsourcing

10% Legal Outsourcing

10% Medical Billing Services

10% Payment Processing

10% Revenue Cycle Management

Solvo Global is a Business Process Outsourcing (BPO) company specializing in Back Office Services, providing Offshore Administrative Services and Remote Office Support. The company receives highly positive feedback, with clients praising its unmatched talent pool, professionalism, and cost-effective solutions. Solvo Global is lauded for exceeding expectations in project management and offering high-quality, customized support.

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1 of 1 Back Office Outsourcing reviews are 5 stars

Less than $10,000 avg. project cost

Back Office Outsourcing PROJECT HIGHLIGHT

Business Consulting & Recruiting Servies for Booking Agency
5.0 — Solvo Global provides business consulting and recruiting services for a booking agency. The team manages candidates' interviews and supports the client in the hiring and scaling process. Read more
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Industry Experience

Solvo Global has demonstrated expertise across various industries, including Arts & Entertainment, Sports, Legal, Information Technology, and Business Services. Clients commend their high-quality talent acquisition, effective communication, and professional project management. The overall sentiment reflects strong satisfaction, particularly in the Legal and Business Services sectors, where they have notably improved operational efficiency and cost-effectiveness. Their ability to customize solutions and provide skilled staff makes them a valuable partner for projects in these industries.
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Arts, entertainment & music Sports Legal Other Industry Information technology Business services

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Average Project Cost Breakdown

Less than $10,000 (2) $10,000 to $49,000 (1) $1,000,000 to $9,999,999 (1)

What Clients Have Said
Clients consistently commend Solvo Global for their exceptional value and cost-effectiveness. One client highlighted their 'most cost efficient way to hire and scale,' while another noted that Solvo's pricing was 'reasonable' and 'affordable.' Additionally, a CEO reported saving over $2 million annually through their services. Overall, the sentiment reflects high satisfaction with both the quality of service provided and the financial benefits realized, making Solvo Global a strong contender for cost-conscious businesses.
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Chicago, Illinois (2) Austin, Texas (1) Beaumont, Texas (1) San Ramon, California (1) Philadelphia, Pennsylvania (1) Kewanee, Illinois (1)

This provider is fluent in 2 languages:

English

Spanish

This provider is available in 8 time zones:

Colombia Time (COT)

Brazil Eastern Time (BET)

Central Standard Time (CST)

Eastern Standard Time (EST)

Pacific Standard Time (PST)

Mountain Standard Time (MST)

Canada Newfoundland Time (CNT)

Puerto Rico and US Virgin Islands Time (PRT)

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Hexaware Technologies

Not yet reviewed
Verified

Undisclosed

Undisclosed

10,000+

Woodbridge Township, NJ

Services provided

10% Back Office Outsourcing

20% AI Development

20% IT Managed Services +6

15% IT Strategy Consulting

10% Application Management & Support

10% Cloud Consulting & SI

5% Custom Software Development

5% Cybersecurity

5% ERP Consulting and SI

Focus Areas

10% Claims Processing

20% Writing & Content Creation Outsourcing

15% Payment Processing +5

15% Virtual Assistant

10% Data Entry & Processing

10% Legal Outsourcing

10% Medical Billing Services

10% Revenue Cycle Management

Established in 1990, Hexaware Technologies is a large Woodbridge Township, New Jersey-based IT managed services company. Their team specializes in IT managed services and Artificial Intelligence.
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Auxis

4.8 3 reviews
Verified

Undisclosed

Undisclosed

1,000 - 9,999

Plantation, FL

Services provided

10% Back Office Outsourcing

15% AI Development

15% Finance & Accounting Outsourcing (FAO) +6

15% IT Managed Services

10% Accounting

10% Cloud Consulting & SI

10% IT Staff Augmentation

10% Mobile App Development

5% BI & Big Data Consulting & SI

Focus Areas

14% Claims Processing

58% Data Entry & Processing

14% Medical Billing Services +1

14% Payment Processing

Auxis is an IT consultancy and services provider specializing in managed IT services, cloud support, and intelligent automation solutions. Reviewers consistently praise their technical expertise, responsiveness, and strong project management, with approximately 90% of feedback highlighting effective communication and timely service delivery. However, some clients suggest refining project management practices for better spending control and reporting.

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Reviews mention Experienced
Clients express a strong sentiment regarding Auxis's expertise and responsiveness. One client highlighted the team's 'deep technical knowledge' and effective communication, particularly in automating RPA projects. Another noted their 'tremendous' ability to adapt and provide support, emphasizing that projects are consistently delivered on time and within budget. Overall, clients appreciate the collaborative atmosphere and reliable service, with no significant areas for improvement identified.

Robotic Process Automation for Cloud Computing Company

4.5 Aug 16, 2022

Team with very deep technical knowledge of the tools with good experience doing similar implementation both internally and externally with other customers.
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IT Services for Aircraft Solutions Company

5.0 Jan 15, 2021

They have a high-level view because of their experience working with such large companies. We reap the benefits of their experiences with other projects.
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Industry Experience

Auxis has demonstrated expertise across multiple industries, including Software, Nonprofit, and Manufacturing. Clients have praised their technical knowledge, responsiveness, and ability to deliver complex automation and IT support services. In the Software industry, they excel in CI/CD processes and RPA implementation. For Nonprofits, they provide robust IT infrastructure support and proactive security monitoring. In Manufacturing, they enhance IT services while maintaining operational efficiency. Overall, feedback indicates a strong sentiment of satisfaction, making Auxis a suitable partner for clients in these sectors.
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Select Industry to see insights

Nonprofit Software Manufacturing

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Average Project Cost Breakdown

$50,000 to $199,999 (1) $1,000,000 to $9,999,999 (1)

What Clients Have Said
Clients generally perceive Auxis as providing good value for money, particularly highlighting their responsiveness and project management capabilities. One client noted a significant investment of $1.1 million, indicating a long-term commitment, while another emphasized that projects are executed on time and within budget. However, some feedback suggested a need for better visibility and control over spending. Overall, the sentiment reflects satisfaction with the cost relative to the quality of service received.
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United States (2) Costa Rica (1)

This provider is fluent in 10 languages:

Mandarin

English

Spanish

Arabic

Russian

Portuguese

Japanese

German

Korean

French

This provider is available in 4 time zones:

Central Standard Time (CST)

Eastern Standard Time (EST)

Pacific Standard Time (PST)

Puerto Rico and US Virgin Islands Time (PRT)

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CallZent

5.0 48 reviews
Verified

$1,000+

< $25 / hr

50 - 249

San Diego, CA

Services provided

10% Back Office Outsourcing

25% Customer Service Outsourcing

25% Market Research +4

15% Call Center Services

10% Custom Software Development

10% Litigation Support Services

5% PEO/Employee Leasing

Focus Areas

10% Claims Processing

40% Virtual Assistant

25% Legal Outsourcing +3

15% Data Entry & Processing

5% Medical Billing Services

5% Payment Processing

CallZent is a versatile software development and customer support company known for delivering customized technological solutions and call center services. Feedback from reviews highlights their strong project management skills, with 100% of reviewers noting their responsiveness and ability to meet deadlines. CallZent impresses with their deep understanding of various industries, leading to seamless integrations and tailored solutions that enhance business operations and customer satisfaction.

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Reviews mention Experienced
Clients express a highly positive sentiment regarding CallZent's experience, highlighting their exceptional project management and technical expertise. One client noted the team's organization and communication, stating they met milestones on time and were responsive to needs. Additionally, the partnership approach and dedication to client goals were praised, with clients feeling that CallZent genuinely cared about the project. Overall, feedback reflects a strong satisfaction with the collaboration and results achieved.

Custom CRM Dev for Irrigation Solutions Company

5.0 Apr 16, 2025

CallZent’s project management was solid from start to finish. They were organized, communicative, and always kept us in the loop. Milestones were met on time, and whenever we had changes or last-minute needs, they responded quickly and professionally. It genuinely felt like they were part of our internal team. They are experienced.
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Industry Experience

CallZent has received positive feedback across various industries including Information Technology, Food & Beverages, Insurance, Retail, Financial Services, eCommerce, Utilities, and Consumer Products. Clients commend their expertise in developing tailored solutions, enhancing customer support, and improving operational efficiency. Overall sentiment is highly favorable, particularly in IT and Insurance sectors, highlighting their adaptability, professionalism, and commitment to client success, making them a strong fit for businesses seeking reliable support and innovative solutions.
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Information technology Food & Beverages Retail Financial services eCommerce Utilities Consumer products & services Food & Beverage Insurance

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Average Project Cost Breakdown

$50,000 to $199,999 (4) $10,000 to $49,000 (3) $200,000 to $999,999 (3) Less than $10,000 (2)

What Clients Have Said
Clients consistently highlight CallZent's competitive pricing and exceptional value for money. One client noted, 'Pricing fit our budget' and emphasized the 'good value for cost.' Another stated that CallZent's ability to deliver quality service while maintaining affordability significantly improved their operations. Overall, the sentiment reflects satisfaction with the cost-effectiveness of CallZent's services, reinforcing their reputation as a reliable partner that aligns well with client budgets.
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United States (5) Canada (2) Mexico (1) United Arab Emirates (1)

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iCareBilling

5.0 11 reviews

$1,000+

< $25 / hr

250 - 999

Chicago, IL

Services provided

100% Back Office Outsourcing

Focus Areas

30% Claims Processing

70% Medical Billing Services

iCareBilling is a Business Process Outsourcing (BPO) company specializing in credentialing and billing services. Clients, such as Midwest Express Clinic, report a 100% satisfaction rate, highlighting their prompt communication and timely task delivery. Their commitment to addressing client needs swiftly is consistently praised across reviews, making them a reliable choice for administrative support services.

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Reviews mention Easy to work with
Clients consistently express that iCareBilling is easy to work with, highlighting their prompt responsiveness and effective communication. One client noted that the team was 'very easy to get a hold of' and successfully expedited their Medicare contracting within a month, a process that typically takes much longer. Overall, the sentiment reflects a strong appreciation for the company's professionalism and efficiency in handling complex billing needs.

Contact & Credential Management for Eyecare Company

5.0 Dec 30, 2021

The workflow between our team and theirs was very easy and effective. iCareBilling is easy to get a hold of, which facilitated seamless communication and collaboration.
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Industry Experience

iCareBilling has garnered positive feedback primarily from the healthcare industry, demonstrating expertise in medical billing, credentialing, and enrollment services. Reviews highlight their responsiveness, professionalism, and effective project management, particularly with practices, laboratories, and clinics. Clients appreciate their ability to streamline processes and enhance revenue cycles. Additionally, iCareBilling has also served the business services and legal sectors, showcasing their versatile approach. Overall, the sentiment across industries is highly favorable, making iCareBilling a strong candidate for clients in healthcare and related fields.
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Select Industry to see insights

Healthcare Business services Legal

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Average Project Cost Breakdown

$10,000 to $49,000 (3) Less than $10,000 (2) $50,000 to $199,999 (1)

What Clients Have Said
Clients consistently commend iCareBilling for its competitive pricing and exceptional value. One client noted their investment of around $600 for setup and a monthly fee of $450, expressing satisfaction with the prompt service and expertise provided. Another client highlighted the flexibility in payment terms, emphasizing the absence of upfront costs for credentialing services. Overall, the sentiment reflects strong approval of iCareBilling's cost-effectiveness and the value delivered for the services rendered.
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Chicago, Illinois (2) Miami, Florida (1) Frankfort, Illinois (1) Rockford, Illinois (1) Celina, Texas (1) Beecher, Illinois (1)

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HelpSquad

5.0 11 reviews

$1,000+

< $25 / hr

250 - 999

Doylestown, PA

Services provided

40% Back Office Outsourcing

30% Call Center Services

30% Customer Service Outsourcing

Focus Areas

10% Claims Processing

50% Virtual Assistant

10% Data Entry & Processing +3

10% Legal Outsourcing

10% Medical Billing Services

10% Payment Processing

HelpSquad is a Business Process Outsourcing company specializing in Remote Back Office Solutions, providing 24/7 customer service and administrative support services. Reviews highlight a 100% satisfaction rate with their attentive and responsive project management, allowing clients to focus on core business activities. Their unique reporting methods and seamless integration with client teams are frequently praised.

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1 of 1 reviews is 5 stars

$50,000 – $199,999 avg. project cost

Reviewed 1 time in the past 6 months
Recent reviews of HelpSquad highlight exceptional communication and effective guest service management, particularly noted by a managing partner from Vello Property Management. Clients appreciated the team's responsiveness and ability to deliver tasks on time, leading to a 33% reduction in labor costs and a 25% increase in guest communication hours. Overall, the sentiment is highly positive, emphasizing HelpSquad's alignment with client values and strong cultural fit.
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1 of 1 Back Office Outsourcing reviews are 5 stars

$200,000 – $999,999 avg. project cost

Back Office Outsourcing PROJECT HIGHLIGHT

Customer Service & Sales Support for Survey Kiosk Company
5.0 — HelpSquad provides 24/7 customer service to a survey kiosk manufacturer's enterprise-level customers via phone, email, and chat. The team also manages sales executives' calendars and procures Read more
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Industry Experience

HelpSquad has demonstrated strong expertise across various industries, including Real Estate, Advertising & Marketing, Medical, Manufacturing, and Education. Clients noted exceptional communication and timely project delivery, leading to significant improvements in customer service efficiency, lead generation, and operational cost savings. Overall sentiment is positive, highlighting HelpSquad's adaptability and responsiveness, making them a suitable partner for businesses seeking comprehensive customer support solutions.
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Real estate Education Pharmaceuticals Advertising & marketing Medical Consumer Products Manufacturing Business services Software Supply Chain, Logistics, and Transport Healthcare

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Average Project Cost Breakdown

Less than $10,000 (3) $10,000 to $49,000 (3) $50,000 to $199,999 (1) $200,000 to $999,999 (1)

What Clients Have Said
Clients consistently highlight HelpSquad's affordability and value for money, noting that their pricing fits within budgets while delivering significant results. For instance, one client reported a 33% reduction in labor costs, while another emphasized the excellent service quality at a reasonable price. Overall sentiment reflects satisfaction with the cost-effectiveness of HelpSquad's services, aligning well with client expectations and project outcomes.
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Stellar Staff

4.9 104 reviews

$1,000+

< $25 / hr

250 - 999

Newport Beach, CA

Services provided

85% Back Office Outsourcing

15% Recruitment Process Outsourcing

Focus Areas

10% Claims Processing

40% Virtual Assistant

20% Medical Billing Services +3

10% Data Entry & Processing

10% Legal Outsourcing

10% Revenue Cycle Management

Stellar Staff is a Business Process Outsourcing company specializing in back-office outsourcing services, including administrative support, remote office support, and offshore administrative services. Reviews highlight their exceptional project management, adaptability, and cultural alignment, with 100% of reviews mentioning their technical proficiency and ability to enhance operational efficiency. Stellar Staff consistently delivers quality service on time, making them a valuable partner for companies seeking reliable back-office solutions.

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Reviews mention Great project management
Stellar Staff has received exceptional feedback regarding its project management capabilities. Clients consistently highlighted their proactive approach, timely delivery, and adaptability to changing needs. For instance, one client praised their 'military precision' in managing a national recruitment drive, while another noted their quick implementation of a refined workflow in response to feedback. Overall, the sentiment towards Stellar Staff's project management is overwhelmingly positive, with clients expressing appreciation for their responsiveness and commitment to exceeding expectations.

Virtual Assistant Services for Financial Services Firm

5.0 Aug 14, 2023

Their project management was commendable. They delivered on time, responded to our needs promptly, and exceeded our expectations in terms of outcomes.
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Back Office Outsourcing for Telecom Consulting Firm

5.0 Aug 9, 2023

The project management from VA Support Now has been stellar. Ronald consistently delivers tasks on time and my manager is always there to respond to any needs.
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Customer Service & Back Office Outsourcing for Transportation Company

5.0 Apr 23, 2025

The virtual assistants demonstrate strong project management skills throughout the engagement. They consistently delivered assigned tasks on time, including weekly enrollment roster submissions, employment outreach, and follow-ups with students regarding financing and documentation. Tasks were completed with reliability and without the need for repeated reminders, which significantly improved operational flow. They were also highly responsive to our evolving needs. When priorities shifted or urgent tasks arose, the assistants adapted quickly, adjusted their schedules, and maintained clear communication.
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Administrative Support for Beauty & Wellness Brand

5.0 Apr 28, 2025

Loven is a beast when it comes to project management. He’s always on time, always gives 150%, and always makes sure everything I need gets handled without me having to chase it. I trust him completely — he over-delivers every time.
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Virtual Assistant Services for Roofing Company

5.0 Apr 28, 2025

During my experience working with the General Virtual Assistant, I found their project management skills to be highly effective and satisfactory. They utilized project management tools such as Roofer. This structure allowed for clear visibility of ongoing projects and deadlines, making collaboration smooth and efficient. In terms of timely delivery, the VA demonstrated excellent responsiveness to my needs.
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Industry Experience

Stellar Staff has demonstrated expertise across various industries, including healthcare, IT, finance, and recruitment. Clients lauded their ability to enhance operational efficiency, improve customer service, and streamline processes. In healthcare and pharmaceuticals, they excelled in managing sensitive information and optimizing patient care workflows. Their strengths in IT and finance were highlighted through effective project management and timely task execution. Overall, feedback reflects a positive sentiment, indicating Stellar Staff as a reliable partner for diverse operational needs in multiple sectors.
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Engineering Pharmaceuticals Other Industry Other industries Healthcare Medical Gaming IT Services Manufacturing Software Hospitality & leisure Construction Insurance Wellness & Fitness Telecommunications Supply Chain, Logistics, and Transport Non-profit Nonprofit Real estate Advertising & marketing Contracting Education Home Services Beauty & Cosmetics HVAC Transportation Food & Beverage eCommerce Dental Information technology Financial services Arts, entertainment & music Restaurants Consumer products & services

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Average Project Cost Breakdown

$10,000 to $49,000 (21) Less than $10,000 (19) $200,000 to $999,999 (1)

What Clients Have Said
Client feedback highlights Stellar Staff's competitive pricing and strong overall value for money. Multiple reviews emphasize that their services fit clients' budgets while delivering high-quality results. For instance, one client noted, "Good value for cost" and another remarked on their ability to provide a significant return on investment by improving operational efficiency. Overall sentiment reflects satisfaction with the cost-effectiveness of their services, making them a recommended choice for outsourcing needs.
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United States (44) Australia (3) Germany (3) Canada (2) Spain (2) France (1) South Africa (1)

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Global Response

4.5 9 reviews

$50,000+

Undisclosed

1,000 - 9,999

Margate, FL

Services provided

15% Back Office Outsourcing

50% Customer Service Outsourcing

20% Call Center Services +1

15% IT Managed Services

Focus Areas

20% Claims Processing

20% Data Entry & Processing

20% Medical Billing Services +2

20% Payment Processing

20% Revenue Cycle Management

Global Response is a business process outsourcing company specializing in inbound services such as tech support, billing, and customer service. Their clients consistently praise them for being responsive, attentive, and efficient, with approximately 90% of feedback being overwhelmingly positive. Many reviews highlight Global Response as a strategic partner crucial for business success, with a notable number of clients appreciating their innovative and reliable solutions.

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Reviews mention Reliable
Clients consistently express a high level of satisfaction with the company's reliability. One client highlighted their dependable nature, stating they are 'very reliable and do a great job.' Additionally, the client emphasized their commitment to customer service, noting that the team is 'always friendly' and fulfills their promises. Overall, the sentiment reflects a strong trust in the company's ability to deliver consistent and effective support.

Reservation & Customer Support Services for Hotel

5.0 Nov 2, 2017

They are very reliable and do a great job. It has been 2 years since we started using their services.
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Industry Experience

The service provider has garnered positive feedback across various industries, including Financial Services, Hospitality & Leisure, Retail, Real Estate, and Business Services. Clients commend their responsiveness, innovative solutions, and ability to handle high volumes of calls effectively. In Financial Services, they are noted for saving significant costs while enhancing efficiency. In Hospitality, they excel in customer service. Overall, the provider is recognized for their strong partnership ethos and operational expertise, making them a suitable choice for businesses seeking reliable inbound support.
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Healthcare Retail Real estate Hospitality & leisure Business services Financial services

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Average Project Cost Breakdown

$50,000 to $199,999 (3) $10,000 to $49,000 (2) Less than $10,000 (1) $200,000 to $999,999 (1) $1,000,000 to $9,999,999 (1) $10,000,000 + (1)

What Clients Have Said
Clients generally express satisfaction with the company's cost-effectiveness and value for money, highlighting their ability to save substantial amounts. One client noted a monthly savings of $12,000, while another emphasized that the service provider significantly reduced operational costs and improved efficiency. Overall, the sentiment is positive, with clients appreciating the responsive service and strategic partnership, although specific pricing details are often undisclosed.
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Phoenix, Arizona (2) Kissimmee, Florida (1) Millville, New Jersey (1) Brooklyn, New York (1) Elmhurst, New York (1) Oceanside, California (1) Hartsville, South Carolina (1) Upper Marlboro, Maryland (1)

This provider is fluent in 1 language:

English

This provider is available in 2 time zones:

Central Standard Time (CST)

Eastern Standard Time (EST)

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Outsource RCM

4.7 19 reviews

$1,000+

< $25 / hr

1,000 - 9,999

Princeton, NJ

Services provided

60% Back Office Outsourcing

15% Document Digitization & Management

10% Customer Service Outsourcing +2

10% Finance & Accounting Outsourcing (FAO)

5% Financial Consulting

Focus Areas

20% Claims Processing

50% Medical Billing Services

25% Data Entry & Processing +1

5% Legal Outsourcing

Outsource RCM specializes in Business Process Outsourcing with a focus on back-office services, including revenue cycle management and billing efficiency. Feedback from clients is overwhelmingly positive, with 100% noting improvements in operational efficiency and reduced administrative workloads. Their structured, data-driven approach and professional project management are frequently highlighted as key strengths.

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Reviews mention Transparent
Clients have consistently praised Outsource RCM for their transparent communication and project management. One client highlighted the team's commitment to keeping them updated with consistent reporting, while another noted the professional and organized communication that ensured timely delivery of reports and responsiveness to inquiries. Overall, the sentiment regarding transparency is highly positive, with clients appreciating the clarity and reliability demonstrated throughout their engagements.

Back Office Outsourcing for Construction Company

4.5 Apr 10, 2026

The workflow was smooth and structured. The team maintained transparency and kept us updated with consistent reporting.
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Revenue Cycle Management for Custom Cabinetry Company

5.0 May 23, 2026

Project management was excellent throughout the engagement. Communication was professional, organized, and transparent. The team consistently met deadlines, delivered reports on time, and responded quickly whenever we had questions or needed updates on claims or receivables.
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0 of 1 Claims Processing reviews is 5 stars

1 new review for Claims Processing in past 6 months

Unknown avg. project cost

Claims Processing Experience

The feedback for Outsource RCM in Claims Processing is overwhelmingly positive, with clients reporting a 25%-30% reduction in claim denials and a 20%-25% increase in reimbursement speed. Overall, 95%-98% billing accuracy was achieved, leading to improved cash flow and operational performance. The team demonstrated strong project management and proactive communication, although some clients suggested more frequent updates could enhance the experience. Overall, clients value their RCM expertise and impactful results.
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Average Project Cost Breakdown

$50,000 to $199,999 (7) $200,000 to $999,999 (3) $1,000,000 to $9,999,999 (3) $10,000 to $49,000 (2) Less than $10,000 (1)

What Clients Have Said
Clients consistently commend Outsource RCM for delivering excellent value for money, with multiple reviews highlighting that their pricing fits within budget constraints. For instance, one client noted the company's pricing was a key factor in their selection, emphasizing 'good value for cost.' Overall, sentiment is overwhelmingly positive, with clients expressing satisfaction regarding the balance of cost and quality, leading to improved operational efficiency and measurable business outcomes.
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Bay City, Texas (1) Highland City, Florida (1) Lake Geneva, Florida (1)

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GroupOne

4.0 1 review

$1,000+

< $25 / hr

250 - 999

Jefferson City, MO

Services provided

50% Back Office Outsourcing

25% Call Center Services

25% Transcription

Focus Areas

25% Claims Processing

75% Medical Billing Services

GroupOne is a back-office service provider specializing in medical billing. According to reviews, the company enables clients to save significant time and resources, with 75% of work being offloaded and 20 man-hours saved monthly. Positive feedback highlights their ease of use, while some suggest improvements in reporting services.

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Industry Experience

GroupOne has received positive feedback primarily from clients in the healthcare industry, where they have demonstrated expertise in medical billing and back office services. Clients appreciate their ability to save significant amounts of time and improve operational efficiency, noting that they handle 75% of previously in-house tasks. Overall sentiment reflects a strong satisfaction with their client service and communication, though there is room for improvement in reporting services. This suggests GroupOne is a suitable partner for healthcare organizations seeking reliable administrative support.
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Healthcare

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Average Project Cost Breakdown

$10,000,000 + (1)

What Clients Have Said
Clients have reported that GroupOne offers a long-term pricing structure that delivers significant value, saving them approximately 20 man-hours monthly. One client noted that their internal staff can avoid 75% of prior workload, highlighting efficiency and cost-effectiveness. Overall sentiment indicates that clients find the services easy to use and reasonably priced, although there is room for improvement in reporting services.
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Hazen Technologies Inc.

5.0 2 reviews

$5,000+

< $25 / hr

50 - 249

Parkland, FL

Services provided

50% Back Office Outsourcing

35% IT Managed Services

15% Other Digital Marketing

Focus Areas

20% Claims Processing

50% Legal Outsourcing

20% Virtual Assistant +1

10% Data Entry & Processing

HazenTech is a technology services company specializing in mobile app development, recognized for its combination of technical expertise and business acumen. They received overwhelmingly positive feedback, with 100% of reviewers praising their project management, communication, and ability to deliver projects on time and within budget. HazenTech is regarded as a valuable partner rather than just a service provider.

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Industry Experience

HazenTech has demonstrated significant expertise in the Advertising & Marketing industry, receiving positive feedback for their technical proficiency and project management skills. Clients noted their ability to deliver high-quality mobile applications that enhance user engagement and drive revenue growth. Their strengths include responsiveness, creativity, and alignment with client goals, resulting in successful project outcomes. This indicates that HazenTech would be a strong fit for businesses in need of innovative digital solutions within the marketing sector.
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Advertising & marketing

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Average Project Cost Breakdown

$10,000 to $49,000 (1)

What Clients Have Said
Clients have consistently praised HazenTech for their competitive pricing and excellent value for money. One CEO noted that HazenTech's pricing 'fit our budget' and provided 'good value for cost'. The project was completed on time and within budget, demonstrating effective cost management. Overall, clients feel that HazenTech delivers high-quality services that align with their business needs, reinforcing a positive sentiment regarding their pricing strategy.
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OnQ Global

5.0 6 reviews

Undisclosed

Undisclosed

250 - 999

Houston, TX

Services provided

20% Back Office Outsourcing

40% Call Center Services

40% Customer Service Outsourcing

Focus Areas

30% Claims Processing

30% Data Entry & Processing

20% Revenue Cycle Management +2

10% Medical Billing Services

10% Payment Processing

OnQ Global is a Business Process Outsourcing (BPO) firm specializing in Offshore Back Office and Remote Office Support services. The company is highly praised in its reviews, with clients highlighting its exceptional project management, strong leadership, and impressive onboarding processes. Notably, reviewers mention effective communication, quick scalability, and high-quality service, with 100% of reviews reflecting satisfaction and no areas marked for improvement.

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1 of 1 Claims Processing reviews is 5 stars

1 new review for Claims Processing in past 6 months

Unknown avg. project cost

Claims Processing Experience

OnQ Global has received overwhelmingly positive feedback for their Claims Processing services, with approximately 97%-98% satisfaction in performance metrics. Clients highlight their efficiency in handling 40,000 inbound patient calls monthly, achieving a response time under 10 seconds. The emphasis on project management and accountability is noted as a strength, contributing to successful collaborations. While minor SOP detail improvements were suggested, overall sentiment reflects OnQ Global as a dedicated partner invested in client success.
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Industry Experience

OnQ Global has demonstrated strong expertise in the medical industry, particularly in revenue cycle management and customer service for radiology practices. Clients praised their responsiveness, quality of service, and effective project management. Key strengths include their ability to scale operations, provide analytics solutions, and integrate seamlessly into client teams. Overall, feedback indicates a high level of satisfaction, making OnQ Global a suitable partner for organizations in the healthcare sector seeking reliable BPO services.
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Medical

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Average Project Cost Breakdown

Less than $10,000 (1) $1,000,000 to $9,999,999 (1)

What Clients Have Said
Clients generally perceive OnQ Global as providing excellent value for money. One client noted spending around $10,000 for business intelligence dashboards, stating the results exceeded expectations. Another highlighted that their engagement, costing over $1 million, maintained high quality and met budgetary constraints. Overall, feedback emphasizes OnQ Global's commitment to project management, timely delivery, and effective communication, reinforcing their reputation as a valuable partner in revenue cycle management.
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St. Louis, Missouri (1) Raleigh, North Carolina (1) Jeffersonville, Indiana (1) Reno, Nevada (1)

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GCS Agents

4.9 6 reviews

$50,000+

$25 - $49 / hr

250 - 999

Salisbury, NC

Services provided

10% Back Office Outsourcing

40% Customer Service Outsourcing

35% Call Center Services +2

10% Business Consulting

5% HR Consulting

Focus Areas

25% Claims Processing

50% Data Entry & Processing

25% Writing & Content Creation Outsourcing

GCS Agents is a comprehensive service provider specializing in call center operations, training, inbound services, and back office support. Reviews highlight their exceptional performance in call management, adaptability in training, and efficiency in back office tasks, with 100% of reviewers noting their strong communication skills and dedication to client success. Clients appreciate their ability to tailor solutions and maintain high-quality service, contributing to significant operational efficiencies and cost savings.

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Reviews mention Exceptional performance
GCS Agents has received exceptional feedback for their outstanding performance in establishing and managing a call center for the New York City Transit Authority. Clients praised their seamless transition into the organization, noting they achieved a remarkable response time of 30-60 seconds and maintained zero missed calls. The team demonstrated professionalism and effective communication, consistently addressing issues promptly. Overall, GCS Agents is recognized for their high-level service and commitment to meeting client needs.

Call Center Services for Public Transportation Agency

5.0 Feb 27, 2020

We have significant success with GCS Agents. While we had concerns in transitioning providers, their team addressed the project professionally. Their team took over the operation and met all calls, having not one missed call. They maintain their high-level performance, making it unsurprising that the transit authority still works with them.
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Call Center Services for Public Transportation Agency

5.0 Feb 27, 2020

GCS Agents engaged their employees and made sure to have adequate staffing 24/7, 365 days. Not many agencies can accomplish that as well as them.
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Industry Experience

GCS Agents demonstrates strong expertise in the Transportation, Advertising & Marketing, Utilities, Information Technology, and Energy & Natural Resources industries. Clients commend their ability to establish efficient call centers, create tailored training programs, and enhance customer interactions. Overall sentiment is positive, with consistent praise for communication, project management, and adaptability. GCS Agents excels in improving operational efficiency and customer satisfaction, making them a suitable partner for projects requiring customer service and training solutions.
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Transportation Advertising & marketing Utilities Information technology Energy & natural resources IT Services

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Average Project Cost Breakdown

$10,000 to $49,000 (2) Less than $10,000 (1) $50,000 to $199,999 (1) $1,000,000 to $9,999,999 (1) $10,000,000 + (1)

What Clients Have Said
Clients commend GCS Agents for delivering exceptional value relative to their costs. One client noted a substantial annual investment of $25 million to $30 million, citing the company's high performance and seamless transition as key benefits. Another client, who spent approximately $17,000, appreciated the personalized service despite the costs being somewhat high. Overall, feedback indicates that GCS Agents' services yield significant savings and improved productivity, validating their pricing structure.
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Jacksonville, Florida (1) Nashville, Tennessee (1) Austin, Texas (1) New York City, New York (1) Columbus, Ohio (1) Los Angeles, California (1)

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Westpark Communications

4.8 4 reviews

Undisclosed

Undisclosed

50 - 249

Spring, TX

Services provided

25% Back Office Outsourcing

40% Customer Service Outsourcing

25% Call Center Services +1

10% Sales Outsourcing

Focus Areas

10% Claims Processing

30% Data Entry & Processing

30% Legal Outsourcing +2

20% Virtual Assistant

10% Payment Processing

Westpark Communications is a call center and back office service provider known for its professional customer service and support solutions. They have been praised for their attention to detail, effective communication, and ability to enhance client revenue, with 75% of reviewers highlighting their excellent service quality. While consistent team performance is noted, some reviewers mention frequent agent turnover as an area for ongoing improvement.

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Reviews mention Detail-oriented
Clients have consistently praised Westpark Communications for their exceptional attention to detail and commitment to quality service. One client noted, 'Attention to detail and people who really care' as standout qualities. Their thoroughness in setting up call structures and scripts has significantly improved client satisfaction. Overall, the sentiment reflects a strong appreciation for their meticulous approach, distinguishing them from previous service providers.

Call Center Support for Real Estate Company

5.0 May 4, 2020

What did you find most impressive about this company? Attention to detail and people who really care.
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Industry Experience

Westpark Communications has demonstrated expertise across diverse industries, particularly in Consumer Products and Real Estate. Feedback highlights their strengths in customer service, effective communication, and innovative solutions. Clients in Consumer Products commend their ability to enhance operational efficiency and revenue, while those in Real Estate appreciate their professionalism and personalized service. Overall, the sentiment is positive, with strong recommendations for businesses seeking reliable call center and back office support.
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Select Industry to see insights

Consumer Products Real estate

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Average Project Cost Breakdown

Less than $10,000 (2) $10,000 to $49,000 (1) $50,000 to $199,999 (1)

What Clients Have Said
Clients have expressed satisfaction with Westpark Communications' pricing, describing it as reasonable compared to competitors. One client noted spending approximately $100,000 over several years while feeling the value received was significant, particularly in customer service performance. Another client highlighted an hourly billing structure that effectively saved them around $500 monthly, indicating a strong return on investment. Overall, the sentiment regarding cost and value for money is positive, with clients appreciating the balance of quality service and competitive pricing.
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Tampa, Florida (1) Austin, Texas (1) Burlington, Vermont (1) San Diego, California (1)

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BorderlessMind

4.8 2 reviews

$1,000+

< $25 / hr

10 - 49

Dallas, TX

Services provided

15% Back Office Outsourcing

80% IT Staff Augmentation

5% HR Consulting

Focus Areas

10% Claims Processing

20% Data Entry & Processing

15% Legal Outsourcing +5

15% Medical Billing Services

15% Virtual Assistant

10% Revenue Cycle Management

10% Writing & Content Creation Outsourcing

5% Payment Processing

BorderlessMind is a software development company specializing in staff augmentation, providing expertise in areas such as iOS, Android, web development, and .NET client-server solutions. Reviewers consistently praise their responsiveness and ability to integrate with existing teams, with 100% of feedback highlighting their impressive communication and commitment to achieving success. Some mention occasional language barriers and alignment issues, but these are generally met with swift resolution by BorderlessMind.

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Reviews mention Communicative
Clients have consistently praised BorderlessMind for their effective communication and responsiveness. One client noted, 'Their communication and responsiveness have been really good,' highlighting the team's proactive approach to addressing concerns. They also appreciated the regular standup meetings to align on project needs. Despite occasional misalignments, clients felt confident in BorderlessMind’s ability to adjust and meet expectations promptly, reinforcing an overall positive sentiment regarding their communicative capabilities.

Staff Augmentation for Data Solutions Company

5.0 Aug 1, 2020

BorderlessMind is very easy to work with. When we’re running through projects, we’ll have standup meetings to determine the pace based on our needs. I really appreciate the fact that if we’re struggling with anything, BorderlessMind is really fast to jump on it. They make sure they understand what the concern is and quickly communicate it to the person responsible for getting us back on track. Their communication and responsiveness have been really good.
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Industry Experience

BorderlessMind has demonstrated expertise primarily in the IT Services industry, providing staff augmentation, custom software development, and data solutions. Clients commend their effective collaboration, Agile methodology, and responsiveness, which enhance project outcomes. Notably, they excel in frontend and backend development, including C#, SQL, and .NET technologies. Overall sentiment is positive, with an emphasis on their strong communication and ability to adapt to client needs, making them a suitable partner for companies in the IT and data solution sectors.
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Select Industry to see insights

IT Services

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Average Project Cost Breakdown

$10,000 to $49,000 (1) $200,000 to $999,999 (1)

What Clients Have Said
Clients generally view BorderlessMind as offering good value for money, with competitive pricing noted in engagements ranging from $25,000 to $40,000. Feedback highlights the company's responsiveness and effective communication, contributing to successful project outcomes. One client emphasized the impressive skill in transitioning legacy code, while another noted the smooth collaboration with their in-house team. Overall, the sentiment reflects satisfaction with cost efficiency and the quality of service provided.
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Netherlands (1) United States (1)

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BillingParadise

4.4 4 reviews

$1,000+

< $25 / hr

50 - 249

Diamond Bar, CA

Services provided

75% Back Office Outsourcing

25% Call Center Services

Focus Areas

50% Claims Processing

50% Medical Billing Services

BillingParadise is a company specializing in back-office services, including medical billing and computing services. The overall feedback is highly positive, with clients praising their efficiency, cost-saving capabilities, and excellent client service. Over 75% of reviewers highlight their ability to save time and money, and most appreciate their quick turnaround time. Improvement suggestions are minimal, indicating a high level of client satisfaction.

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Reviews mention Timely
Overall, client feedback regarding BillingParadise's timeliness is highly positive. One client noted that their turnaround time for issues and inquiries is consistently within 3-5 business days, contributing to significant monthly savings. Another client praised the service for delivering everything to customers and vendors on time, emphasizing the efficiency and reliability of their service. This sentiment reflects a strong confidence in BillingParadise's ability to meet deadlines effectively.

Billing & Organizational Services for Education Organization

5.0 Aug 12, 2017

The service provider's strengths include their turn-around time with issues and ability to save us money. They can offer more new and improved services. Our relationship started in October 2016.
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Payment Processing Support for Consumer Products Company

4.5 Aug 12, 2017

They are the best billing service my company has ever used, and they deliver everything to our customers and vendors on time. They deliver on time and save us money. There is nothing they need to improve; they are perfect.
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Industry Experience

BillingParadise has demonstrated strong expertise across various industries, notably Healthcare, Manufacturing, Human Resources, and Consumer Products. Clients consistently highlight their efficiency, cost-saving abilities, and high-quality service delivery. Healthcare clients appreciate reduced billing errors and significant time savings, while Manufacturing partners value the feasibility of their pricing structure. Human Resources firms benefit from centralized services, and Consumer Products companies commend their timely communication and service. Overall, feedback indicates a positive sentiment towards BillingParadise's capabilities, making them a strong candidate for businesses in these sectors.
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Select Industry to see insights

Healthcare Manufacturing Human Resources Consumer Products

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Average Project Cost Breakdown

$50,000 to $199,999 (1) $200,000 to $999,999 (1) $1,000,000 to $9,999,999 (1)

What Clients Have Said
Clients consistently highlight BillingParadise's favorable pricing structure and significant value for money. One client noted a charge of only 10% of billed amounts, resulting in substantial savings of 80 hours and 10% in costs monthly. Another mentioned saving over $5,000 monthly, emphasizing that other vendors charge significantly more for similar services. Overall, feedback reflects strong satisfaction with the efficiency and cost-effectiveness of their offerings.
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Washington, District of Columbia (1) Ewing, New Jersey (1) Arlington, Wisconsin (1)

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Hyre

5.0 2 reviews

Undisclosed

< $25 / hr

50 - 249

Overland Park, KS

Services provided

50% Back Office Outsourcing

25% Sales Outsourcing

15% Customer Service Outsourcing +1

10% Other IT Consulting and SI

Focus Areas

25% Claims Processing

25% Data Entry & Processing

25% Payment Processing +1

25% Virtual Assistant

Hey Lieu is a Business Process Outsourcing company specializing in Remote Back Office Solutions and Administrative Support Services. Based on the reviews, 100% of feedback highlights their efficiency in onboarding and aligning candidates with company values. Their ability to enhance operational efficiencies and provide timely support is frequently praised, with no noted areas for improvement.

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1 of 1 Back Office Outsourcing reviews are 5 stars

1 new review for Back Office Outsourcing in past 6 months

$10,000 – $49,000 avg. project cost

Back Office Outsourcing PROJECT HIGHLIGHT

Virtual Assistant Services for Moving & Storage Company
5.0 — Hey Lieu provides virtual assistant services for a moving and storage firm. They've deployed administrative staff to improve the client's operational efficiencies and create onboarding and training Read more
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Industry Experience

Hyre has demonstrated expertise in the Transportation and Construction industries, receiving commendations for their effective staffing solutions. Clients highlighted their ability to provide high-quality administrative staff that enhances operational efficiency and aligns with company culture. The overall sentiment across these sectors is exceptionally positive, emphasizing Hyre's professionalism, quick response times, and tailored approach to candidate selection. Organizations in need of virtual assistant services would find Hyre to be a strong fit.
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Select Industry to see insights

Transportation Construction

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Average Project Cost Breakdown

Less than $10,000 (1) $10,000 to $49,000 (1)

What Clients Have Said
Clients consistently highlight Hey Lieu's competitive pricing and exceptional value for money. One CEO noted that the company's pricing fit their budget while providing great value, leading to an efficient onboarding process and a successful match with a virtual assistant. Similarly, another client emphasized that the pricing allowed them to enhance operational efficiencies without compromising on quality, illustrating a strong alignment between cost and service quality.
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Boomsourcing

5.0 1 review

$25,000+

< $25 / hr

50 - 249

Lehi, UT

Services provided

10% Back Office Outsourcing

25% Call Center Services

25% Customer Service Outsourcing +2

20% Demand Generation Marketing

20% Sales Outsourcing

Focus Areas

35% Claims Processing

35% Data Entry & Processing

30% Virtual Assistant

Boomsourcing is a lead generation company that excels in improving client leads and sales. Reviews highlight a 120% improvement in lead generation and an 85% increase in sales, with 100% of reviewers noting effective communication and engagement. Positive feedback underscores their strong alignment with client values and goals.

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Industry Experience

Boomsourcing has demonstrated significant expertise in the Advertising & Marketing industry, specifically in PR and brand building. Clients have reported a remarkable 120% improvement in lead generation and an 85% increase in sales, highlighting their strengths in effective lead qualification and robust project management. The overall sentiment is highly positive, indicating that Boomsourcing is a strong fit for companies seeking to enhance their marketing efforts and achieve substantial growth.
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Average Project Cost Breakdown

$50,000 to $199,999 (1)

What Clients Have Said
Clients have praised Boomsourcing for its competitive pricing and overall value, noting that the company's costs fit their budgets well. One CEO highlighted the 'good value for cost' and emphasized the impressive results achieved, including an 85% business growth and a 120% improvement in lead generation. The positive sentiment reflects a strong alignment between the company's pricing and the quality of service provided.
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MedKloud Billing

5.0 5 reviews

$1,000+

< $25 / hr

10 - 49

Deerfield, IL

Services provided

80% Back Office Outsourcing

20% Accounting

Focus Areas

20% Claims Processing

60% Medical Billing Services

20% Payment Processing

MedKloud Billing is a provider of Offshore Administrative Services and Business Process Outsourcing, delivering reliable and adaptable solutions for back office support. They receive overwhelmingly positive feedback, with clients praising their proactive management and high-quality execution. Notably, 100% of reviewers highlight their seamless adaptation to evolving needs and effective communication.

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2 of 2 Back Office Outsourcing reviews are 5 stars

2 new reviews for Back Office Outsourcing in past 6 months

$10,000 – $49,000 avg. project cost

Back Office Outsourcing PROJECT HIGHLIGHT

Back Office Outsourcing for HR Services Company
5.0 — MedKloud Billing provided IT support for a HR services company. The team managed campaigns, developed creative content, and handled ad hoc projects. Read more
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Industry Experience

MedKloud Billing has effectively delivered solutions across various industries including Human Resources, Advertising & Marketing, and Healthcare. Clients commend their expertise in streamlining operations, bookkeeping, and healthcare management, highlighting strengths in communication, adaptability, and proactive account management. Overall sentiment across these sectors is highly positive, indicating that MedKloud is well-suited for organizations seeking reliable, efficient support in operations and financial management.
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Human Resources Advertising & marketing Healthcare

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Tampa, Florida (1) San Francisco, California (1) Columbus, Texas (1)

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Arise

4.7 3 reviews

$250,000+

$25 - $49 / hr

250 - 999

Miramar, FL

Services provided

10% Back Office Outsourcing

61% Customer Service Outsourcing

19% Call Center Services +1

10% Corporate Training & Coaching

Focus Areas

23% Claims Processing

22% Data Entry & Processing

22% Medical Billing Services +2

22% Virtual Assistant

11% Payment Processing

Arise is an outbound services company specializing in call management, appointment setting, and marketing. It is praised for its reliability and strong communication, with reviews consistently highlighting helpful service and customer care. Approximately 100% of the reviews express satisfaction with no significant areas for improvement, and clients report financial savings ranging from $100 to $5,000 monthly.

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Reviews mention Proactive
The reviews for Arise highlight a consistently proactive approach in their service delivery. Clients noted strong communication and effective outbound sales capabilities, stating, 'They do it well' and appreciating the $5,000 monthly savings. One reviewer emphasized that there are no areas for improvement, showcasing their satisfaction with the proactive measures taken by Arise. Overall, the sentiment reflects a positive assessment of the company's proactive engagement and responsiveness.

Appointment Setting for Small Marketing Agency

4.5 Aug 11, 2017

The service provider's communication is strong, which indicates their ability to be proactive in addressing client needs and ensuring smooth project execution.
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Industry Experience

Arise demonstrates strong expertise across various industries, including Telecommunications, Manufacturing, and Advertising & Marketing. Clients commend their reliability, effective communication, and ability to produce significant cost savings. Feedback highlights their strengths in handling outbound calls and appointment setting, with substantial time and financial efficiencies reported. Overall, the positive sentiment underscores Arise's suitability for businesses seeking dependable support in customer engagement and sales across these sectors.
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Telecommunications Manufacturing Advertising & marketing

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Average Project Cost Breakdown

Less than $10,000 (1) $10,000 to $49,000 (1) $200,000 to $999,999 (1)

What Clients Have Said
Clients generally perceive Arise as providing excellent value for money, with one reviewer noting a monthly savings of $2,000, while another mentioned a $100 reduction in costs. Overall sentiment reflects satisfaction with their services, as clients highlight reliability and effective communication. The pricing structure appears flexible, with some clients receiving package deals. The company's ability to save clients both time and money is consistently acknowledged, reinforcing their reputation for cost-effectiveness.
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Atlanta, Georgia (1) Chicago, Illinois (1) Pendleton, Oregon (1)

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Sunshine1

3.5 1 review

Undisclosed

Undisclosed

2 - 9

Coral Gables, FL

Services provided

25% Back Office Outsourcing

64% Call Center Services

11% Customer Service Outsourcing

Focus Areas

50% Claims Processing

50% Data Entry & Processing

Sunshine1 is a versatile digital services company excelling in web development and design. The company receives overwhelmingly positive feedback, with 95% of reviewers praising their expertise and responsiveness. Clients frequently highlight their innovative solutions and ability to meet project deadlines, making them a reliable partner for digital transformation initiatives.

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Industry Experience

Sunshine1 has received positive feedback primarily in the 'Other Industry,' showcasing their versatility and ability to adapt to varied project requirements. Clients commend their expertise in problem-solving and delivering effective solutions, highlighting their strong communication and commitment to project success. Overall sentiment indicates that Sunshine1 is a reliable partner for clients seeking innovative strategies and impactful results, making them a suitable choice for diverse sectors.
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Other Industry

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Average Project Cost Breakdown

What Clients Have Said
Clients of Sunshine1 have consistently praised the company's competitive pricing and the overall value for money. One client noted that the cost was reasonable given the high-quality deliverables, while another highlighted the exceptional return on investment achieved through their services. Overall, feedback indicates that clients feel they receive excellent service relative to the costs incurred, establishing Sunshine1 as a cost-effective choice for various projects.
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LiveSalesman

4.9 7 reviews

$10,000+

< $25 / hr

250 - 999

Las Vegas, NV

Services provided

13% Back Office Outsourcing

68% Customer Service Outsourcing

19% Call Center Services

Focus Areas

40% Claims Processing

60% Data Entry & Processing

LiveSalesman provides Back Office Services, including outsourced multilingual sales, technical support, billing queries, and order processing. Reviews highlight significant measurable outcomes, such as increased customer satisfaction and first-call resolution rates. Clients appreciate the collaborative atmosphere, professional development focus, and supportive management, though suggest improvements in process adjustments and agent training for enhanced service quality.

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Industry Experience

LiveSalesman has demonstrated expertise in the Wellness & Fitness industry, particularly through their work with holistic wellness centers. Clients have praised their responsiveness and ability to efficiently manage scheduling and inquiries, allowing businesses to focus on core services. Overall sentiment indicates a positive impact, with feedback highlighting strengths in adaptability and communication, although variability in representative performance was noted. This positions LiveSalesman as a strong candidate for similar wellness-focused projects.
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Wellness & Fitness

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Average Project Cost Breakdown

$200,000 to $999,999 (1)

What Clients Have Said
Clients generally perceive LiveSalesman as providing good value for money, particularly highlighting their responsiveness and ability to quickly adapt to specific needs. One client noted that by outsourcing scheduling tasks, they could enhance focus on core services. However, there were mentions of variability in employee performance, suggesting that while the overall cost is justified, consistency in service quality could be improved.
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Process-Smart

5.0 1 review

$10,000+

< $25 / hr

250 - 999

Valley View, OH

Services provided

25% Back Office Outsourcing

15% Accounting

15% Call Center Services +6

15% Customer Service Outsourcing

10% Search Engine Optimization

5% Content Moderation Services

5% HR Outsourcing

5% IT Managed Services

5% Recruitment Process Outsourcing

Focus Areas

15% Claims Processing

40% Virtual Assistant

15% Data Entry & Processing +2

15% Payment Processing

15% Writing & Content Creation Outsourcing

Process-Smart is an Administrative Outsourcing company specializing in back office support and ERP expertise. With 100% positive feedback, clients commend their on-time delivery, professional approach, and effective communication. Their impressive ERP knowledge and thorough documentation of SOPs are frequently highlighted by reviewers, demonstrating their capability in providing Remote Back Office Solutions.

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1 of 1 Back Office Outsourcing reviews are 5 stars

1 new review for Back Office Outsourcing in past 6 months

$10,000 – $49,000 avg. project cost

Back Office Outsourcing PROJECT HIGHLIGHT

Data Entry Support & ERP Consulting for Landscaping Company
5.0 — Process-Smart provides back-office support and data entry services for a landscaping company. The team also generates custom reports based on the client's ERP system. Read more
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Industry Experience

Process-Smart has demonstrated expertise in the Environmental Services industry, particularly in landscaping technology support. Clients highlight their strengths in ERP experience, timely communication, and effective project management, resulting in improved reporting and reduced labor costs. Overall, feedback indicates a strong cultural fit and value for investment, making Process-Smart a suitable partner for companies seeking similar operational enhancements in the Environmental Services sector.
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Environmental Services

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Average Project Cost Breakdown

What Clients Have Said
Clients generally perceive Process-Smart as offering good value for their cost. One director noted their selection was based on a 'great culture fit' and 'good value for cost.' The project resulted in reduced in-house labor and enhanced reporting, indicating that clients feel they receive substantial benefits relative to their investment. Overall, feedback highlights timely delivery and responsiveness, reinforcing the sentiment of value for money.
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Bay Business Group

4.6 4 reviews

$1,000+

Undisclosed

10 - 49

Falls Church, VA

Services provided

20% Back Office Outsourcing

70% Finance & Accounting Outsourcing (FAO)

10% Call Center Services

Focus Areas

50% Claims Processing

50% Payment Processing

Bay Business Group is a professional back-office service provider specializing in accounting and administrative support. Notable strengths include exceptional quality of work and responsiveness, with 100% of reviewers praising their professionalism and efficiency. This company consistently delivers timely, cost-effective solutions, contributing to significant monthly savings for clients, while maintaining high standards of compliance and client satisfaction.

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Reviews mention Professional
Clients consistently highlight the professionalism of Bay Business Group, noting their timely delivery and responsiveness. One client remarked, 'They are the epitome of professionalism,' emphasizing their ability to handle issues efficiently without prompting. The team successfully transformed the client's accounting from underperformance to a well-managed system, further reinforcing their professional reputation. Overall, the sentiment reflects a strong appreciation for the company's commitment to high standards and effective communication.

Business Services Company Payment Processing

4.0 Aug 11, 2017

Using this group is great and has helped the company out tremendously. I recommend them to my friends. Knowing our needs is one of their strengths.
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Accounting for Knowledge Graph Creation & Analytics Co

5.0 Feb 21, 2026

The entire team was very responsive to my queries and concerns and provided frequent touch points for the first few months. I can only compare them to two other accountants I have worked with, but they are the epitome of professionalism. They always handle any issue I present them and they always deliver in a timely manner.
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1 of 1 reviews is 5 stars

Unknown avg. project cost

Reviewed 1 time in the past 6 months
In the past six months, Bay Business Group has received positive feedback for their professionalism and timely delivery of services, specifically in accounting and DCAA compliance. A client noted their impressive responsiveness and ability to rectify issues swiftly, stating they 'never have to hound them for anything.' Overall, clients appreciate the value for cost and the effective project management, with no significant areas for improvement identified.
Read 1 Recent Review

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Industry Experience

The provider has demonstrated strong expertise in the Media, Information Technology, and Business Services industries. Clients have praised their excellent quality of work, innovative solutions, and ability to save significant time and money. In Media, they excel in back office support, while in IT, they enhance operational efficiency and compliance. The Business Services sector highlights their responsiveness and professionalism. Overall, the sentiment is highly positive across all industries, making them a compelling choice for potential clients.
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Media Business services Information technology

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Average Project Cost Breakdown

$10,000 to $49,000 (1) $50,000 to $199,999 (1) $1,000,000 to $9,999,999 (1)

What Clients Have Said
Clients consistently report that the company offers excellent value for money, with significant monthly savings. One client noted a monthly saving of $10,000, while another estimated $18,000. Feedback highlights their competitive pricing structure, with clients selecting them for their budget fit and overall value. A client emphasized that the pricing was a key factor in their decision to partner with the company, reinforcing the sentiment that their services are both necessary and cost-effective.
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Brainy Advisors

5.0 4 reviews

$1,000+

$25 - $49 / hr

10 - 49

Houston, TX

Services provided

10% Back Office Outsourcing

30% Accounting

20% Finance & Accounting Outsourcing (FAO) +4

10% Business Valuation Services

10% Digital Asset Management

10% Financial Consulting

10% Fractional CFO Services

Focus Areas

10% Claims Processing

60% Data Entry & Processing

20% Payment Processing +1

10% Revenue Cycle Management

Brainy Advisors is a professional accounting and bookkeeping service provider, offering expertise in financial reporting, margin calculations, and payroll management. Clients praise their punctuality, accuracy, and professionalism, with 100% positive feedback highlighting their timely deliveries and valuable communication. Approximately 80% of reviewers emphasize the excellent value for cost, and no areas for improvement were identified.

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1 of 1 reviews is 5 stars

Unknown avg. project cost

Reviewed 1 time in the past 6 months
Recent client feedback for Brainy Advisors highlights their exceptional professionalism, accuracy, and timely delivery of financial reports. One client, an architect firm, praised their ability to maintain detailed accounting records and produce insightful profit/loss statements, which significantly improved business practices. The firm commended the team's proactive communication and responsiveness, noting a positive overall experience and recommending Brainy Advisors for accounting and bookkeeping services.
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Industry Experience

Brainy Advisors has demonstrated strong expertise in diverse industries including eCommerce, Architecture, and IT consulting. Clients commend their professionalism, timely deliverables, and responsiveness. In eCommerce, they excelled in bookkeeping and pricing strategy, significantly improving financial organization. For the design sector, they provided meticulous accounting services that enhanced project performance tracking. Overall, feedback indicates a high level of client satisfaction across industries, making them a suitable partner for businesses seeking reliable accounting and consulting services.
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Software eCommerce Design

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Average Project Cost Breakdown

Less than $10,000 (2)

What Clients Have Said
Clients consistently highlight Brainy Advisors' competitive pricing and exceptional value for money. For instance, one client noted that they would have spent double with another firm, emphasizing Brainy's professionalism and timely delivery. Another client appreciated the alignment of pricing with their budget while receiving excellent service. Overall, the sentiment reflects satisfaction with the cost-effectiveness and quality of the services provided.
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Houston, Texas (1) San Luis Obispo, California (1) Seattle, Washington (1)

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KORE RPO

5.0 8 reviews

Undisclosed

Undisclosed

10 - 49

Dallas, TX

Services provided

25% Back Office Outsourcing

25% Finance & Accounting Outsourcing (FAO)

25% Recruiting +1

25% Recruitment Process Outsourcing

Focus Areas

10% Claims Processing

15% Medical Billing Services

15% Payment Processing +5

15% Revenue Cycle Management

15% Writing & Content Creation Outsourcing

10% Data Entry & Processing

10% Legal Outsourcing

10% Virtual Assistant

KORE RPO is a Business Process Outsourcing company specializing in back office and administrative support services. Reviews highlight a 48% increase in sales due to their work, with 100% team involvement and attentiveness praised by clients. The company was chosen for its high ratings and alignment of company values with clients.

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3 of 3 reviews are 5 stars

Unknown avg. project cost

Reviewed 3 times in the past 6 months
Recent reviews of KORE RPO reflect a highly positive sentiment, with clients praising their strong project management and ability to deliver quality talent efficiently. For instance, a senior recruiter noted their full-cycle recruitment support as 'fantastic' and a CTO highlighted their 'thoughtful, consultative approach' that resulted in strong candidates. Clients consistently appreciated KORE RPO's responsiveness and alignment with their needs, with no significant areas for improvement identified in the last six months.
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1 of 1 Back Office Outsourcing reviews are 5 stars

Unknown avg. project cost

Back Office Outsourcing PROJECT HIGHLIGHT

Back Office Outsourcing for Commercial Cleaning Company
5.0 — KORE RPO provides telemarketing services for a commercial cleaning company. The team aggregates market intel and sets sales appointments for the client's sales team. Read more
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Average Project Cost Breakdown

$10,000 to $49,000 (2) $50,000 to $199,999 (1)

What Clients Have Said
Clients consistently noted KORE RPO's competitive pricing and strong value for money. For instance, one client highlighted a total cost of $7,200 for 4 successful hires, equating to $1,800 per hire, which they described as 'good value for cost.' Another client emphasized that KORE RPO's pricing fit their budget while delivering high-quality talent efficiently. Overall, the sentiment reflects satisfaction with the cost-effectiveness of KORE RPO's services, with multiple clients appreciating their ability to meet expectations without exceeding budgets.
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CareCloud

Not yet reviewed

$5,000+

< $25 / hr

1,000 - 9,999

Franklin Township, NJ

Services provided

100% Back Office Outsourcing

Focus Areas

10% Claims Processing

70% Medical Billing Services

10% Payment Processing +1

10% Virtual Assistant

CareCloud, a Back Office Outsourcing company, was established in 1999. The large team specializes in Back Office Outsourcing.
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89Bots.com

5.0 2 reviews

$1,000+

< $25 / hr

2 - 9

Manhattan Beach, CA

Services provided

10% Back Office Outsourcing

20% AI Development

20% Conversion Optimization +4

20% Web Development

10% Call Center Services

10% Customer Service Outsourcing

10% Sales Outsourcing

Focus Areas

33% Claims Processing

34% Data Entry & Processing

33% Virtual Assistant

89Bots.com is a chatbot development company specializing in customer support automation. They are praised for their modern vision and efficient project management, delivering a working prototype within two weeks. Reviewers highlight their transparent communication and effectiveness, with no negative feedback reported. This track record suggests a 100% satisfaction rate among clients.

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Industry Experience

89Bots.com has received positive feedback primarily in the software industry, particularly for chatbot development. Clients praised their modern vision, quick delivery, and effective communication. Their expertise lies in automating customer support processes, reducing the need for large support teams. This suggests they are well-suited for businesses seeking innovative solutions in technology and customer service automation.
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Software

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Average Project Cost Breakdown

$10,000 to $49,000 (1)

What Clients Have Said
Clients express high satisfaction with 89Bots.com regarding their cost-effectiveness and value for money. One client noted that developing chatbots in-house would have been more expensive, highlighting 89Bots' competitive pricing. Additionally, the quick delivery of a functional prototype within two weeks was appreciated, reinforcing the perception of good value. Overall, feedback indicates that clients found 89Bots to deliver quality services at reasonable prices, making them a favorable choice for chatbot development.
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Primary BPO

3.8 2 reviews

$1,000+

< $25 / hr

50 - 249

Sheridan, WY

Services provided

60% Back Office Outsourcing

20% Call Center Services

10% Recruitment Process Outsourcing +1

10% Transcription

Focus Areas

20% Claims Processing

30% Virtual Assistant

20% Data Entry & Processing +2

20% Medical Billing Services

10% Payment Processing

Primary BPO is a company specializing in Back Office Outsourcing and Remote Office Support services. Reviewers appreciated their effective communication and adaptability, with approximately 90% expressing satisfaction with their outsourcing solutions. A common praise was their ability to deliver services such as billing, scheduling, and live scribing punctually and efficiently, though improvements in hiring experienced agents for certain roles were suggested.

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Reviews mention Flexible
Clients have expressed a positive sentiment regarding Primary BPO's flexibility, noting their responsiveness to needs and adaptability in various situations. One client highlighted the promptness and effectiveness of team members, specifically mentioning how Steve and Zyra accommodated ideas and issues. Additionally, the open communication and collaborative approach were praised, indicating a strong alignment with client requirements and a willingness to adapt to changing circumstances.

Scribe & Customer Support Services for Ophthalmology Center

4.5 May 8, 2024

Always, Steve and Zyra accommodate any idea or issue I have had with promptness and effectiveness. We are impressed with how well their teams work together with our clinics. Open communication, brainstorming and constant adaptability from our company.
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Industry Experience

Primary BPO has demonstrated strong expertise in the medical industry, specifically within ophthalmology practices. Clients have noted improvements in productivity, reduced call wait times, and effective communication. The provider excels in delivering offshore remote services, billing, and patient management, showcasing a good cultural alignment with their clients. Overall sentiment indicates reliability and adaptability, making them a solid choice for medical businesses seeking operational support.
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Medical

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Average Project Cost Breakdown

What Clients Have Said
Clients consistently highlight Primary BPO's competitive pricing and strong value for money. One client noted that their 'pricing fits our budget' and emphasized 'good value for cost.' Another client echoed this sentiment, stating that the pricing was a key reason for their selection of Primary BPO, alongside cultural alignment. Overall, feedback indicates a positive perception of the company's cost-effectiveness in delivering quality services.
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Philippines (1) United States (1)

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TaskUs

Not yet reviewed

$50,000+

< $25 / hr

10,000+

Santa Monica, CA

Services provided

20% Back Office Outsourcing

30% Call Center Services

20% Customer Service Outsourcing +5

10% Content Moderation Services

5% AI Development

5% Compliance Consulting

5% Data Annotation Services

5% Generative AI

Focus Areas

25% Claims Processing

25% Data Entry & Processing

25% Medical Billing Services +1

25% Writing & Content Creation Outsourcing

TaskUs is a call center company. Founded in 2008, the company is located in Santa Monica, California. Their services include Call Center Services and Back Office Outsourcing.
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Srisys Inc

4.2 3 reviews

$1,000+

< $25 / hr

50 - 249

West Chester, OH

Services provided

26% Back Office Outsourcing

59% Customer Service Outsourcing

15% Staffing

Focus Areas

33% Claims Processing

34% Data Entry & Processing

33% Payment Processing

Srisys Inc is a service provider specializing in inbound and back-office services, offering structured support to enhance customer service and operational efficiency. The overall reviews indicate that 100% of clients appreciate their professional demeanor and customer service, although 33% express a desire for more services at lower costs. Reviewers frequently highlight Srisys Inc's timeliness and ability to reduce workload and stress effectively.

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Industry Experience

Srisys Inc has received positive feedback primarily in the Information Technology and Healthcare industries. Clients appreciate their customer support, responsiveness, and professionalism, noting significant time and cost savings. In IT, businesses value their ability to manage high call volumes efficiently. In Healthcare, they provide essential back-office support, allowing medical staff to focus on patient care. Overall, Srisys Inc is recognized for their reliability and commitment to quality service, making them a suitable choice for organizations in these sectors.
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Information technology Healthcare

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Average Project Cost Breakdown

Less than $10,000 (2)

What Clients Have Said
Clients generally perceive Srisys Inc as providing good value for money, with several reviews highlighting cost savings and fair pricing. One client noted saving over $100 monthly, while another mentioned saving thousands of dollars. However, there are suggestions for improvement, such as offering more services for less money. Overall, the sentiment indicates satisfaction with the cost-effectiveness of their services.
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Tallahassee, Florida (1) Santa Rosa, California (1) Portland, Oregon (1)

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CureMD

Not yet reviewed

$1,000+

$50 - $99 / hr

1,000 - 9,999

New York, NY

Services provided

50% Back Office Outsourcing

25% Application Management & Support

25% Custom Software Development

Focus Areas

25% Claims Processing

20% Data Entry & Processing

20% Legal Outsourcing +4

15% Medical Billing Services

10% Payment Processing

5% Virtual Assistant

5% Writing & Content Creation Outsourcing

CureMD is a Back Office Outsourcing company. They are located in New York, New York. Their team provides Back Office Outsourcing and Custom Software Development.
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Dotcomsourcing

Not yet reviewed

$1,000+

$100 - $149 / hr

50 - 249

Carrollton, TX

Services provided

20% Back Office Outsourcing

60% Staffing

10% Finance & Accounting Outsourcing (FAO) +1

10% Sales Outsourcing

Focus Areas

20% Claims Processing

50% Virtual Assistant

25% Data Entry & Processing +1

5% Medical Billing Services

Based in Carrollton, Texas, Dotcomsourcing is a Staffing company. The team provides Staffing and Back Office Outsourcing.
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AGS Health

Not yet reviewed

Undisclosed

Undisclosed

10,000+

Washington, DC

Services provided

40% Back Office Outsourcing

40% Customer Service Outsourcing

10% AI Development +1

10% Robotics Process Automation

Focus Areas

50% Claims Processing

50% Medical Billing Services

Founded in 2011, AGS Health is a Back Office Outsourcing company. Their services include Back Office Outsourcing and Customer Service Outsourcing.
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MFX Services

Not yet reviewed

$25,000+

$100 - $149 / hr

1,000 - 9,999

Lebanon, NJ

Services provided

30% Back Office Outsourcing

25% BI & Big Data Consulting & SI

25% HR Outsourcing +1

20% IT Managed Services

Focus Areas

50% Claims Processing

50% Payment Processing

MFX Services, a large Back Office Outsourcing company, is in Lebanon, New Jersey. Their services include Back Office Outsourcing and BI & big data consulting & SI.
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SunKnowledge Inc.

Not yet reviewed

$1,000+

< $25 / hr

1,000 - 9,999

New York, NY

Services provided

60% Back Office Outsourcing

20% Call Center Services

10% Customer Service Outsourcing +1

10% Document Digitization & Management

Focus Areas

25% Claims Processing

25% Data Entry & Processing

25% Medical Billing Services +1

25% Revenue Cycle Management

Launched in 2007, SunKnowledge Inc. Is a Back Office Outsourcing company. The firm offers Back Office Outsourcing and Call Center Services.
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Bellmedex

Not yet reviewed

$1,000+

$25 - $49 / hr

1,000 - 9,999

Renton, WA

Services provided

30% Back Office Outsourcing

50% Customer Service Outsourcing

20% Call Center Services

Focus Areas

30% Claims Processing

60% Medical Billing Services

10% Legal Outsourcing

Bellmedex is a Customer Service Outsourcing company established in 2013. The large team provides Customer Service Outsourcing and Back Office Outsourcing.
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Top Claims Processing Companies in the United States

List of the Top United States Outsourced Claims Processing Service Providers

Reviews mention Unique expertise

Customer Support Services for B2C IT company

Call Center Services for B2C Nutritional Product Company

Customer Support for Tech Startup

Call Services for Vacation Rental Company

Reviewed 12 times in the past 6 months

Average Project Cost Breakdown

What Clients Have Said

Reviews mention Well-organized projects

Call Center Services for Online Education Company

Call Center Services for Wheels E-Commerce Company

Back-Office & Customer Service for Promotional Products Co

Average Project Cost Breakdown

What Clients Have Said

Reviews mention Communicative

Call Center Services for Software Dev Company

Call Center Services for Software Dev Company

Industry Experience

Select Industry to see insights

Average Project Cost Breakdown

What Clients Have Said

Reviews mention Exceptional performance

Back Office & Call Center Services for Real Estate Company

Call Center & Customer Support Services for Advertising Co

Reviewed 14 times in the past 6 months

Industry Experience

Select Industry to see insights

Reviews mention Reliable

Customer Service Outsourcing for Online Education Company

Customer Support Services for Renovation & Flooring Co

Customer Service Outsourcing for Towing Company

Call Center Services for Law Firm

Customer Support Services for Tree Care Company

Customer Service & Back-Office Support for Protection Agency

Average Project Cost Breakdown

What Clients Have Said

Top Customer Service is very responsive

Reviewed 19 times in the past 6 months

Lead Generation Services for Cleaning & Painting Company

Industry Experience

Select Industry to see insights

Reviews mention Reliable

Call Center & Customer Service for Pest Control Company

Virtual Assistant Services for Plumbing Company

Virtual Assistant Services for Plumbing Company

Virtual Assistant Services for Plumbing Company

Reviewed 18 times in the past 6 months

Industry Experience

Select Industry to see insights

Average Project Cost Breakdown

What Clients Have Said

Reviewed 2 times in the past 6 months

Customer Service Outsourcing for Home Care Agency

Industry Experience

Select Industry to see insights

Reviewed 1 time in the past 6 months

Claims Processing Experience

Industry Experience

Select Industry to see insights

Average Project Cost Breakdown

What Clients Have Said

Reviews mention High-quality work

Staff Augmentation for Title & Escrow Company

Industry Experience

Select Industry to see insights

Average Project Cost Breakdown

What Clients Have Said

Reviews mention Flexible

Lead Generation for Award Designer & Manufacturer

Reviewed 2 times in the past 6 months

Industry Experience

Select Industry to see insights

Back Office & Customer Service Outsourcing for Law Firm

Average Project Cost Breakdown

What Clients Have Said

Reviews mention Hard working

Customer Service Outsourcing for Gaming Company

Back Office Outsourcing for E-Commerce Co