MedKloud Billing

BACKGROUND

Please describe your company and position.

I am the COO of SweetRush Inc.

Describe what your company does in a single sentence.

Human Resources Services

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire MedKloud Billing to accomplish?
Providing comprehensive support to our internal operations team to enhance efficiency, streamline processes, and ensure seamless day-to-day functioning.

SOLUTION

How did you find MedKloud Billing?

• Online Search
• Clutch Site

Why did you select MedKloud Billing over others?

• Pricing fit our budget
• Good value for cost
• Company values aligned

How many teammates from MedKloud Billing were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

MedKloud has provided consistent, high-quality support across a wide range of campaign management, creative development, and ad hoc projects for our organization. Their team has become a trusted extension of our operations, delivering reliable expertise and adaptable solutions to meet our evolving needs.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

We deliver precise and rapid execution with a sharp focus on accuracy, seamlessly adapting to changing priorities without compromising quality. Our team quickly masters new processes and tools, ensuring immediate productivity, while maintaining clear and proactive communication with all stakeholders. 
Beyond individual performance, we’ve built a self-sustaining system where comprehensive documentation and self-learning protocols enable new members to onboard smoothly—eliminating the need for training support from Liftoff.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

MedKloud excels in communication, demonstrating clarity and effectiveness at both management and team levels. Their adaptability to new processes, tools, and project requirements is exceptional, enabling seamless transitions and consistent performance. 
Thanks to their proactive quality assurance measures, their error rate remains significantly below industry standards. Overall, MedKloud has proven to be an outstanding partner, delivering reliability and expertise at every turn.

What was your primary form of communication with MedKloud Billing?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

MedKloud delivers proactive account management that anticipates challenges and resolves them swiftly, paired with flawless execution of complex tasks at scale. Their team seamlessly adapted to evolving business needs while maintaining clear, consistent communication with all stakeholders—ensuring alignment and transparency at every level.

Are there any areas for improvement or something MedKloud Billing could have done differently?

We are thoroughly impressed with MedKloud’s performance and partnership.

BACKGROUND

Please describe your company and position.

I am the Market Research Innovator of Escalent

Describe what your company does in a single sentence.

We are an award-winning data analytics and advisory firm that helps clients understand human and market behaviors to navigate disruption and business transformation.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire MedKloud Billing to accomplish?

• The role involves taking over daily bookkeeping, assisting with complex accounting management, and handling basic tax preparation to ensure accurate financial records, streamlined processes, and compliance with regulations.

SOLUTION

How did you find MedKloud Billing?

• Online Search
• Clutch Site

Why did you select MedKloud Billing over others?

• Great culture fit
• Good value for cost
• Company values aligned

How many teammates from MedKloud Billing were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

This scope involves managing day-to-day and annual operations for the bookkeeping and tax preparation services our firm provides, ensuring accuracy, efficiency, and compliance across all financial processes.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Successfully providing monthly financial reports to over 20 clients and ensuring the accurate and timely filing of tax returns for all tax clients.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Our team is exceptional, exceeding expectations in managing time and projects. They communicate effectively and work with remarkable efficiency, ensuring outstanding results.

What was your primary form of communication with MedKloud Billing?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

MedKloud has been a reliable partner in helping us scale our firm by providing skilled talent that aligns with our budget and operational needs.

Are there any areas for improvement or something MedKloud Billing could have done differently?

Nothing.

BACKGROUND

Please describe your company and position.

I am the Senior Marketing of Centene Corporation

Describe what your company does in a single sentence.

 Centene Corporation is a leading healthcare enterprise committed to helping people live healthier lives.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire MedKloud Billing to accomplish?

• They provided exceptional additional support, leveraged their deep industry knowledge to deliver tailored solutions, and proved to be fast learners, quickly adapting to our unique needs and challenges.

SOLUTION

How did you find MedKloud Billing?

• Online Search
• Clutch Site

Why did you select MedKloud Billing over others?

• Pricing fit our budget
• Great culture fit
• Company values aligned

How many teammates from MedKloud Billing were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Our staff supports multiple critical areas, including Document Management for organizing and filing medical records and correspondence in patient charts, Intake Verification of Benefits and Prior Authorization to ensure coverage for services rendered, and Accounts Receivable Follow-Up to manage claims, appeals, and reconsiderations.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The team has consistently maintained high productivity levels, successfully completing tasks that have reduced accounts receivable (A/R) and improved cash flow in collaboration with their US counterparts.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

The team is assigned daily metric goals, and in most cases, they have not only met but also exceeded these targets, demonstrating consistent performance and dedication.

What was your primary form of communication with MedKloud Billing?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

The collaboration and partnership were exceptional.

Are there any areas for improvement or something MedKloud Billing could have done differently?

At this point, I am extremely pleased with my experience. The MedKloud team has been highly responsive, supportive, and reliable, providing a trustworthy and collaborative partnership.

BACKGROUND

Please describe your company and position.

I am the Chief Marketing Officer of Consequent Solutions

Describe what your company does in a single sentence.

Consequent Solutions is the strategic partner for Specialty Pharmacies, Pharmacy Benefit Managers, and Pharmaceutical Companies looking to enhance patient adherence and maximize the success of specific therapies

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire MedKloud Billing to accomplish?

• The role involves assisting with customer service office tasks, managing inbound and outbound calls, and providing specialized translation support for our niche insurance clients to ensure clear and accurate communication of policy details.

SOLUTION

How did you find MedKloud Billing?

• Online Search
• Clutch Site

Why did you select MedKloud Billing over others?

• Pricing fit our budget
• Good value for cost
• Company values aligned

How many teammates from MedKloud Billing were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

This role involves handling inbound and outbound calls with our valued niche clients to address their insurance inquiries, while also managing policy renewals and cancellations through remarketing efforts. Additionally, it includes maintaining clear internal communication with the agency team and overseeing claims processing and follow-up to ensure timely resolution for clients.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The MedKloud team delivers exceptional cost-effectiveness and quality to our operations. Their communication is consistently clear and measured, with regular updates that keep us informed and aligned throughout every project phase.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

The MedKloud team not only delivered on all promises with exceptional effectiveness but also achieved significant cost savings for our organization.

What was your primary form of communication with MedKloud Billing?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

MedKloud’s team members—including their virtual assistants—are exceptionally well-trained and seamlessly integrate with our company’s workflows. Their adaptability ensured minimal ramp-up time, while their proactive approach extended beyond assigned tasks, with valuable recommendations to optimize our broader operations.

Are there any areas for improvement or something MedKloud Billing could have done differently?

Zero flaws so far! MedKloud exceeds expectations in every way.

BACKGROUND

Please describe your company and position.

I am the Physician & Practice Owner of Curated Care LLC

Describe what your company does in a single sentence.

Curated Care is a boutique private medical practice focused on ultra-prevention.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Top Medical Billing Services in Chicago | Medkloud to accomplish?

• Be an Advocate for Medical Records

SOLUTION

How did you find Top Medical Billing Services in Chicago | Medkloud?

• Online Search
• Clutch Site

Why did you select Top Medical Billing Services in Chicago | Medkloud over others?

• Pricing fit our budget
• Good value for cost
• Company values aligned

How many teammates from Top Medical Billing Services in Chicago | Medkloud were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

• Maintain a record of every patient's consultations with outside experts.
• Request the reports by following up with imaging facilities or specialist offices. 
• Place the reports in the patient's medical file. 
• Return calls to other offices 
• Create a well-structured spreadsheet with the contact details of all your preferred community partners.
• Keep me updated. 

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• All outgoing faxing for all outstanding records has been finished. 
• most of the requested records were retrieved. 
• Welcome back to me. 

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Excellent attitude, coachable, quick to respond, and efficient.

What was your primary form of communication with Top Medical Billing Services in Chicago | Medkloud?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

The first step in the process was a discovery call to find out what I needed. Understanding the ideal kind of assistant was one example of the attention to detail. To guarantee alignment and role clarity, the leadership team attended the first meetings and participated actively in the onboarding process. My VA is excellent! They demonstrated clear communication, a positive attitude, a willingness to learn, and openness to criticism. In addition, the leadership team was accessible for enquiries unrelated to the primary project and provided direction when required. I heartily endorse this service provider to any business owner who wants to delegate work.

Are there any areas for improvement or something Top Medical Billing Services in Chicago | Medkloud could have done differently?

Nothing to think of.