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Top Phone Support Services in the Philippines

Ratings Updated: May 27, 2026
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15 Leaders 15 Contenders

115 Companies

Country: Philippines
Customer Service Outsourcing: Phone Support Services

List of the Top Philippines Customer Service Phone Support Companies

  • Big Outsource Logotype

    5.0 52 reviews
    Premier Verified
    $10,000+
    < $25 / hr
    250 - 999
    San Pablo City, Philippines

    Services provided

    40% Customer Service Outsourcing
    30% Back Office Outsourcing
    20% Call Center Services +1
    10% Finance & Accounting Outsourcing (FAO)

    Focus Areas

    50% Phone Support Services
    20% Chat Support Services
    20% Order Processing & Taking +1
    10% Email Support Services

    Big Outsource is a Customer Support Outsourcing provider offering call center solutions and customer service BPO services. Across reviews, 100% of clients praised their timely project delivery, professional communication, and seamless integration into client operations, with notable improvements in customer response times and administrative efficiency. They consistently deliver high-quality, reliable outsourced customer support, enhancing customer care and operational processes.

    See all 52 projects

    Reviews mention Exceeds expectations

    Clients have consistently reported that Big Outsource exceeds expectations, highlighting their exceptional project management and responsiveness. For instance, one client noted a 40% reduction in response times and a 20% improvement in customer satisfaction, attributing this success to Big Outsource's tailored approach and commitment to excellence. Another client emphasized their deep understanding of unique business needs, stating they deliver precisely what is required, thereby enhancing operational efficiency and customer satisfaction.
    • Customer Support Services for Petrochemical Company
      5.0 Jul 13, 2023

      Big Outsource demonstrated exceptional project management throughout our partnership. They consistently delivered items on time, meeting or exceeding our expectations. Their team was highly responsive to our needs, promptly addressing any concerns or issues that arose.

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    • Customer Support Services for Petrochemical Company
      5.0 Jul 13, 2023

      One of the most impressive aspects of working with Big Outsource was their commitment to excellence. They went above and beyond to understand our company's unique requirements and tailored their services accordingly. Their attention to detail and ability to deliver outstanding customer support truly set them apart.

      Read Full Review
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    Industry Experience

    Big Outsource has demonstrated notable expertise across various industries, including Information Technology, eCommerce, Healthcare, Financial Services, and Consumer Products. Clients commend their ability to enhance operational efficiency, improve customer service response times, and maintain a high standard of quality. Overall sentiments reflect a strong alignment of values, professionalism, and effective communication, making them a suitable partner for businesses seeking reliable support in these sectors.

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    Select Industry to see insights

    Healthcare Software Financial services Chemicals & Biotechnology Other industries Wellness & Fitness Beauty Education Medical Real estate Retail Telecommunications Beauty & Cosmetics Arts, entertainment & music Legal Supply Chain, Logistics, and Transport Consulting Consumer Products Information technology eCommerce

    Average Project Cost Breakdown

    $50,000 to $199,999 (15) $10,000 to $49,000 (1) $200,000 to $999,999 (1)

    What Clients Have Said

    Clients frequently commend Big Outsource for their competitive pricing and exceptional value for money. Many highlighted that the pricing fit their budgets while still delivering high-quality service. For instance, one client noted a 70% reduction in in-house admin workload and a 15% increase in client satisfaction, emphasizing the value derived from their partnership. Overall, the sentiment reflects strong satisfaction with cost versus the quality of service provided, underscoring Big Outsource's alignment with client needs and expectations.
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    View projects from:

    United States (19) Canada (2) Australia (1) India (1) Serbia (1) Switzerland (1) England (1)

    This provider is fluent in 1 language:

    • English

    This provider is available in 8 time zones:

    • Central European Time (CET)
    • Central Standard Time (CST)
    • Eastern Standard Time (EST)
    • Pacific Standard Time (PST)
    • Australia Central Time (ACT)
    • Australia Eastern Time (AET)
    • Mountain Standard Time (MST)
    • Singapore Standard Time (SGT)
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  • Unity Communications Logotype

    4.9 44 reviews
    Premier Verified
    $1,000+
    < $25 / hr
    1,000 - 9,999
    Taguig, Philippines

    Services provided

    15% Customer Service Outsourcing
    25% Back Office Outsourcing
    20% Employer of Record (EOR) Services +4
    10% Call Center Services
    10% HR Outsourcing
    10% Recruitment Process Outsourcing
    10% Sales Outsourcing

    Focus Areas

    30% Phone Support Services
    30% Order Processing & Taking
    20% Chat Support Services +1
    20% Email Support Services

    Unity Communications is a Customer Service BPO specializing in outsourced customer support, including call center solutions and remote customer care. The company consistently receives high praise for its professional and efficient service, with over 90% of reviews highlighting their timely responsiveness and ability to improve clients' customer satisfaction metrics. Reviewers frequently commend their thorough hiring process and strong cultural alignment with clients' values, though some suggest refining candidate searches to better fit specific needs.

    See all 44 projects

    Reviews mention Puts the customer first

    Clients consistently commend Unity Communications for prioritizing customer needs and providing exceptional support. One client noted their ability to treat the business as their own, showcasing a culture of kindness and dedication. Another highlighted their responsiveness and commitment, stating they go above and beyond, resulting in smoother operations and reduced errors. Overall, the sentiment reflects a strong appreciation for Unity's customer-first approach, with clients expressing satisfaction and trust in their capabilities.
    • Staff Augmentation for E-Commerce Business
      5.0 Nov 11, 2021

      Simply put, the ability to go above and beyond all of my expectations and treat and care for our business as it belonged to them. The culture at Unity demonstrates a great deal of kindness, honesty, hard work and determination to go above and beyond in every case imaginable.

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    1 of 1 reviews is 5 stars
    Unknown avg. project cost

    Reviewed 1 time in the past 6 months

    Recent client feedback for Unity Communications highlights their effective support in revenue cycle management, emphasizing their organized approach and strong team communication. A notable client from RevOne Companies praised their responsiveness and culture fit, noting a consistent collection rate despite employee turnover. Additionally, Unity's proactive measures improved attendance to 99.59%. Overall, clients express high satisfaction with Unity's professionalism, kindness, and commitment to delivering value.
    Read 1 Recent Review

    Average Project Cost Breakdown

    $10,000 to $49,000 (10) $50,000 to $199,999 (6) Less than $10,000 (5) $200,000 to $999,999 (1)

    What Clients Have Said

    Clients consistently highlight Unity Communications' competitive pricing and excellent value for money. For instance, one client noted that their pricing fit their budget while also providing great service quality, stating, "Unity Communications offers good value for the cost." Another client emphasized that the services delivered were "much better" than local alternatives, attributing significant effectiveness and efficiency to their work. Overall, the feedback reflects a strong sentiment of satisfaction regarding cost-effectiveness and service quality.
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    View projects from:

    United States (34) Australia (1) Canada (1) Ireland (1)
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  • Connext Logotype

    5.0 7 reviews
    Premier Verified
    $1,000+
    < $25 / hr
    1,000 - 9,999
    Angeles, Philippines

    Services provided

    30% Customer Service Outsourcing
    30% Finance & Accounting Outsourcing (FAO)
    20% Back Office Outsourcing +1
    20% IT Staff Augmentation

    Focus Areas

    60% Phone Support Services
    25% Email Support Services
    10% Order Processing & Taking +1
    5% Chat Support Services

    Connext is a versatile outsourcing agency providing call center, accounting, and business process management services. Reviews indicate a strong focus on client alignment, effective recruitment, and seamless integration into clients' workflows, with over 85% of feedback emphasizing their impressive hiring speed and communication. Clients appreciate their proactive approach and dedication to long-term partnerships, although some suggest enhanced employee training.

    See all 7 projects

    Reviews mention Communicative

    Clients consistently commend Connext for their strong communication skills and proactive approach. One client noted, "Frequent touchpoints, great communication and explanations" facilitated effective onboarding. Another emphasized the "very good and transparent" communication with their team, which contributed to a successful workflow. Overall, the sentiment reflects a high level of satisfaction with Connext's communicative practices, highlighting their ability to maintain clarity and responsiveness throughout project engagements.
    • IT Staff Augmentation for Payment Services Company
      5.0 Nov 15, 2022

      ConnextGlobal was more on the ball than we were. We had excellent back and forth communication. Again, we followed the lead they showed us.

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    • Staff Augmentation for Accounting Management Firm
      5.0 Dec 17, 2021

      Our communication with the Connext team who helped us recruit and design a workable structure has been very good and transparent. The communication with the team of our resources has taken time to develop. We are still continuing to work on processes and technologies to improve the workflow.

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    • Finance & Accounting Outsourcing for Entertainment Co
      5.0 Sep 29, 2025

      Frequent touchpoints, great communication and explanations on what we need to do and what they are doing. This allowed us to make sure all employees were set to onboard day 1, had a sufficient training plan in place for a successful onboarding and achieved their goals as they continue working here.

      Read Full Review
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    Industry Experience

    Connext has demonstrated expertise across various industries, including entertainment, real estate, financial services, software, and business services. Clients commend their ability to quickly scale teams and improve operational efficiencies. The overall sentiment is highly positive, highlighting strengths in communication, talent acquisition, and alignment with client values. This provider appears particularly well-suited for companies in need of outsourcing solutions to enhance productivity, streamline operations, and support growth in a collaborative manner.

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    Select Industry to see insights

    Arts, entertainment & music Real estate Financial services Software Business services Other Industry

    Average Project Cost Breakdown

    $10,000 to $49,000 (1)

    What Clients Have Said

    Clients consistently highlight Connext's competitive pricing and overall value for money. For instance, one client noted that Connext's pricing fit their budget while aligning with their company values, leading to a successful partnership. Another client emphasized the cost-effectiveness in expanding their operations without the overhead of establishing a legal entity. Overall, the sentiment reflects satisfaction with the balance of cost and quality of service, reinforcing Connext as a reliable outsourcing partner.
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    View projects from:

    Honolulu, Hawaii (3) Denver, Colorado (1) Mechanicsville, Virginia (1) Trevose, Pennsylvania (1)

    This provider is fluent in 2 languages:

    • English
    • Spanish

    This provider is available in 7 time zones:

    • Hawaii Standard Time (HST)
    • Alaska Standard Time (AKST)
    • Central Standard Time (CST)
    • Eastern Standard Time (EST)
    • Pacific Standard Time (PST)
    • Phoenix Standard Time (PNT)
    • Mountain Standard Time (MST)
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  • Remote CoWorker Logotype

    4.8 187 reviews
    Premier Verified
    $1,000+
    < $25 / hr
    1,000 - 9,999
    Taguig, Philippines

    Services provided

    10% Customer Service Outsourcing
    45% Back Office Outsourcing
    15% Finance & Accounting Outsourcing (FAO) +3
    10% Call Center Services
    10% HR Consulting
    10% Sales Outsourcing

    Focus Areas

    33% Phone Support Services
    34% Chat Support Services
    25% Email Support Services +1
    8% Order Processing & Taking

    Remote CoWorker is a Customer Support Outsourcing (CSO) company providing remote customer care and administrative support services. Their overall feedback is overwhelmingly positive, with 100% of reviewers highlighting their responsive communication, professionalism, and ability to effectively integrate into client operations. They consistently exceed expectations in project management and service delivery, leading to enhanced operational efficiency and increased client satisfaction.

    See all 187 projects
    15 of 16 reviews are 5 stars
    3 new reviews for Customer Service Outsourcing services
    Less than $10,000 avg. project cost

    Reviewed 16 times in the past 6 months

    Recent reviews of Remote CoWorker reflect a strong overall sentiment of satisfaction among clients. Notably, feedback highlights their responsiveness, efficiency, and ability to enhance operational processes. Clients like the Director of All-Steps Formation Riding praised the organizational skills and proactive problem-solving of their virtual assistant, while the CEO of Tiana Alexandria LLC commended their impressive support and quick response times. Overall, clients report increased productivity and successful outcomes, with no significant areas for improvement identified.
    Read 16 Recent Reviews
    18 of 24 Customer Service Outsourcing reviews are 5 stars
    3 new reviews for Customer Service Outsourcing in past 6 months
    $50,000 – $199,999 avg. project cost

    Customer Service Outsourcing PROJECT HIGHLIGHT

    Customer Service Outsourcing for Transportation Company

    5.0 — Remote CoWorker provided a virtual assistant for a transportation company. The VA assisted the client with their back office work, responded to customers, drafted quotes, and organized their Read more
    Read 24 Reviews

    Industry Experience

    Remote CoWorker has garnered positive feedback across various industries, showcasing their strong expertise in sports, education, real estate, legal, medical, and marketing sectors. Clients commend their responsive communication, effective project management, and ability to streamline operations. Industries like medical and real estate particularly benefited from their administrative support and lead generation strategies, while educational institutions valued their assistance in business growth. Overall, the provider is well-suited for industries seeking reliable virtual assistance and operational efficiency.

    Read All Reviews

    Select Industry to see insights

    Business services Real estate Advertising & marketing Plumbing Franchises Consulting Contracting HVAC Transportation Manufacturing Other industries Hospitality & leisure Nonprofit Insurance Restaurants Arts, entertainment & music eCommerce Financial services Construction Beauty & Cosmetics Retail Software Information technology IT Services Food & Beverage Consumer products & services Consumer Products Food & Beverages Other Industry Wellness & Fitness Environmental Services Design Automotive Education Media Healthcare Publishing Energy & natural resources Legal Sports Medical

    View projects from:

    United States (114) Canada (5) United Arab Emirates (2) England (2) Australia (1) Belgium (1) Ireland (1)
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  • Select VoiceCom Logotype

    4.8 9 reviews
    Premier Verified
    $5,000+
    < $25 / hr
    1,000 - 9,999
    Cebu City, Philippines

    Services provided

    30% Customer Service Outsourcing
    30% Call Center Services
    10% Back Office Outsourcing +3
    10% Finance & Accounting Outsourcing (FAO)
    10% IT Staff Augmentation
    10% Sales Outsourcing

    Focus Areas

    45% Phone Support Services
    20% Chat Support Services
    20% Email Support Services +1
    15% Order Processing & Taking

    Select VoiceCom is a Customer Support Outsourcing company specializing in Call Center Solutions and Customer Service BPO. The company consistently receives positive feedback, with approximately 100% of reviewers appreciating their effective communication, cultural alignment, and quality assurance processes. Clients highlight their ability to improve call quality and efficiency, as well as their proactive approach to problem-solving.

    See all 9 projects
    2 of 3 Customer Service Outsourcing reviews are 5 stars
    $50,000 – $199,999 avg. project cost

    Customer Service Outsourcing PROJECT HIGHLIGHT

    Back Office & Customer Service Outsourcing for Law Firm

    5.0 — Select VoiceCom provides back office and customer service outsourcing for a law firm. The team is responsible for lead verification, QC, data management, legal intake, and case administration. Read more
    Read 3 Reviews

    Industry Experience

    Select VoiceCom exhibits strong capabilities across various industries, including Media, Business Services, Advertising & Marketing, Pharmaceuticals, Financial Services, and Legal. Clients commend their reliability, project management, and the ability to deliver measurable results, such as increased sales and improved customer service. Overall, feedback suggests a positive sentiment, particularly in the Financial Services and Legal sectors, where their attention to quality and client needs is highlighted as a key strength.

    Read All Reviews

    Select Industry to see insights

    Media Business services Advertising & marketing Pharmaceuticals Other industries Legal Financial services

    Average Project Cost Breakdown

    $10,000 to $49,000 (2) $50,000 to $199,999 (2) $1,000,000 to $9,999,999 (2) $200,000 to $999,999 (1)

    What Clients Have Said

    Clients express a strong sentiment regarding Select VoiceCom's cost-effectiveness and value for money, often highlighting it as a key reason for their selection. One client noted it offered 'good value for cost,' and another mentioned the 'high ratings' and 'great culture fit' that justified their investment. Overall, feedback indicates that Select VoiceCom consistently delivers results that exceed expectations, making them a reliable partner for various business needs.
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    View projects from:

    United States (7) Australia (1)

    This provider is fluent in 1 language:

    • English

    This provider is available in 1 time zone:

    • Eastern Standard Time (EST)
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  • Hit Rate Solutions Logotype

    4.8 16 reviews
    Premier Verified
    $1,000+
    < $25 / hr
    50 - 249
    Bacolod, Philippines

    Services provided

    15% Customer Service Outsourcing
    45% Call Center Services
    25% Back Office Outsourcing +1
    15% Sales Outsourcing

    Focus Areas

    100% Phone Support Services

    Hit Rate Solutions is a Customer Service BPO specializing in Customer Support Outsourcing, Call Center Outsourcing, and Remote Customer Care. The reviews indicate a high level of satisfaction with 100% of clients noting responsiveness, cost-effectiveness, and commitment to project goals. The company is praised for its tailored support, efficient management, and seamless communication.

    See all 16 projects

    Industry Experience

    Hit Rate Solutions demonstrates expertise across multiple industries, including financial services, healthcare, real estate, consulting, and consumer products. Feedback indicates strong performance in lead generation, project management, and customer service, with clients appreciating their timely delivery and value for cost. The overall sentiment is positive, particularly in healthcare and financial services, where they have made significant impacts. Potential clients in these sectors may find Hit Rate Solutions a suitable partner for project needs.

    Read All Reviews

    Select Industry to see insights

    Arts, entertainment & music Financial services Healthcare Real estate Consulting Consumer products & services Other Industry

    Average Project Cost Breakdown

    Less than $10,000 (4) $10,000 to $49,000 (2) $50,000 to $199,999 (2)

    What Clients Have Said

    Clients consistently highlight Hit Rate Solutions as providing excellent value for their cost. Feedback indicates that their pricing fits within clients' budgets while delivering effective results. For instance, one client noted, 'Good value for cost,' while another praised the 'quality of work done for the price.' Overall, the sentiment regarding cost and value is positive, with many clients expressing satisfaction with the services relative to the investment made.
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    View projects from:

    United States (11) Canada (1)

    This provider is fluent in 1 language:

    • English

    This provider is available in 4 time zones:

    • Central Standard Time (CST)
    • Eastern Standard Time (EST)
    • Pacific Standard Time (PST)
    • Mountain Standard Time (MST)

    Bacolod, Philippines

    The East Block Veranda, Circumferential Rd
    Bacolod, Philippines 6100

    101 - 150

    855-231-3730

    See All Locations (2)
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  • Outsourced Logotype

    4.9 12 reviews
    Premier Verified
    Undisclosed
    Undisclosed
    1,000 - 9,999
    Quezon City, Philippines

    Services provided

    15% Customer Service Outsourcing
    15% Back Office Outsourcing
    15% Finance & Accounting Outsourcing (FAO) +4
    15% HR Outsourcing
    15% IT Staff Augmentation
    15% Staffing
    10% Call Center Services

    Focus Areas

    25% Phone Support Services
    25% Chat Support Services
    25% Email Support Services +1
    25% Order Processing & Taking

    Outsourced specializes in Customer Support Outsourcing, providing administrative and IT support services. Reviews highlight their effective communication, responsiveness, and proactive problem-solving capabilities. Clients appreciate their ability to adapt to various time zones and ensure seamless integration with existing systems. Outsourced demonstrates reliability and a commitment to client satisfaction, making them a strong candidate for BPO needs.

    See all 12 projects
    0 of 1 reviews is 5 stars
    Unknown avg. project cost

    Reviewed 1 time in the past 6 months

    In the last six months, feedback on Outsourced indicates a generally positive sentiment, particularly regarding their recruitment solutions. Clients appreciate the efficiency and cost-effectiveness of their services, as highlighted by the CEO of Quality People Pty Ltd, who noted significant improvements in recruitment processes. However, some concerns were raised about staff management controls, with one client emphasizing the importance of their Client Success Director, Michelle, in maintaining the partnership. Overall, Outsourced is viewed favorably, with room for improvement.
    Read 1 Recent Review
    0 of 1 Phone Support Services reviews is 5 stars
    1 new review for Phone Support Services in past 6 months
    Unknown avg. project cost

    Phone Support Services Experience

    Outsourced has received overwhelmingly positive feedback for their Phone Support Services, with clients highlighting their efficiency and expertise. One review noted a 100% satisfaction rate in customer service outcomes, emphasizing timely project delivery and effective communication. Additionally, 100% of reviewers expressed appreciation for the quality of service provided, specifically regarding troubleshooting and customer support. Overall, Outsourced demonstrates strong capabilities in enhancing customer satisfaction and resolving technical issues.

    Read Most Recent Review

    Industry Experience

    Outsourced has demonstrated strong expertise across various industries, including Legal, Telecommunications, eCommerce, Information Technology, Media, and Arts. Feedback emphasizes their commitment to project timelines, effective communication, and adaptability. Clients in the Legal and Telecommunications sectors noted successful staff recruitment and project management, while those in eCommerce and IT highlighted efficiency and quality of talent. Overall, feedback reflects a positive sentiment, indicating that Outsourced is a reliable partner for industries seeking efficient staffing and development solutions.

    Read All Reviews

    Select Industry to see insights

    Consulting Legal Telecommunications eCommerce Engineering Information technology Arts, entertainment & music Media Contracting

    View projects from:

    Australia (4) United States (3) Canada (1) Israel (1) Switzerland (1)

    This provider is fluent in 1 language:

    • English
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  • OBI Services Logotype

    5.0 20 reviews
    Premier Verified
    $1,000+
    < $25 / hr
    50 - 249
    Dipolog City, Philippines

    Services provided

    10% Customer Service Outsourcing
    35% Back Office Outsourcing
    35% Call Center Services +2
    10% Content Marketing
    10% Sales Outsourcing

    Focus Areas

    20% Phone Support Services
    30% Chat Support Services
    30% Email Support Services +1
    20% Order Processing & Taking

    OBI Services is a Customer Service BPO specializing in Customer Support Outsourcing, providing multilingual 24/7 assistance and enhancing customer service operations. Across their reviews, 100% of clients praised their proactive communication and alignment with company values, with measurable improvements like a 40% reduction in response times and a 30% decrease in support errors.

    See all 20 projects

    Reviews mention Great project management

    Clients consistently praised OBI Services for their exceptional project management capabilities. One client noted, "All deliverables were completed on schedule," highlighting their reliability in meeting deadlines. Another remarked on their proactive communication and adaptability, stating they were "responsive to feedback" and adept at adjusting to evolving needs. Overall, the sentiment surrounding their project management was overwhelmingly positive, with clients appreciating their organized approach and commitment to quality, ensuring successful project outcomes.
    • Video Mktg, Graphic & Web Design for Content Creation Firm
      5.0 Jul 30, 2024

      The project management is one of my favorite aspects about working with them. Inside Niftypm, I am able to create tickets and I have even designed my own file management system with their help in Dropbox as we deal with massive amounts of video and photo files with our clients. They keep everything so streamlined and easy, and when urgent matters arise, being able to mark tickets as urgent and move them to the top of the list with a fast turnaround has been monumental. They have truly saved me from missed deadlines countless times as I have had to present or meet with clients last minute.

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    • Back Office Outsourcing for Real Estate Company
      5.0 Jun 5, 2025

      OBI Services demonstrated excellent project management; deliverables were consistently on time, communication was clear, and they adapted quickly to changing needs and property cycles. They were proactive and always ready to take initiative.

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    • Data Entry & Formatting Services for Investment Consultancy
      5.0 Jun 23, 2025

      Project management was excellent deliverables were consistently on time, and their team maintained clear communication. They were quick to adapt whenever we adjusted the format or scope.

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    • Customer Support Outsourcing for Pet Tracking Company
      5.0 Oct 22, 2025

      OBI Services demonstrated solid project management throughout the engagement. They established clear communication channels and regular check-ins to align on performance goals and timelines. Deliverables were consistently completed on time, and the team was proactive in addressing any emerging issues or workload spikes.

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    • Customer Service Outsourcing for Rewards Platform
      5.0 Oct 22, 2025

      OBI Services demonstrated strong project management throughout the engagement. They consistently delivered tasks and reports on schedule, maintained proactive communication, and quickly adapted to Scrambly’s evolving support needs. Their team leads were responsive, provided regular progress updates, and ensured all deliverables met our quality and timeline expectations.

      Read Full Review
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    1 of 1 reviews is 5 stars
    Less than $10,000 avg. project cost

    Reviewed 1 time in the past 6 months

    In the last six months, OBI Services received positive feedback for their meticulous attention to detail and effective project management. A CEO from Lemon MSS highlighted their ability to clean and organize complex healthcare data efficiently, which significantly reduced processing time and improved the accuracy of market insights. Clients appreciated their prompt communication and willingness to implement adjustments. Suggestions for improvement included expanding onboarding documentation, although this did not detract from the overall quality of their work.
    Read 1 Recent Review
    3 of 3 Customer Service Outsourcing reviews are 5 stars
    3 new reviews for Customer Service Outsourcing in past 6 months
    $10,000 – $49,000 avg. project cost

    Customer Service Outsourcing PROJECT HIGHLIGHT

    Back-Office Mgmt & Customer Service for Financial Nonprofit

    5.0 — OBI Services was hired by a financial empowerment nonprofit to manage their back-office operations and provide multi-channel customer service support. Key tasks included record-keeping and Read more
    Read 3 Reviews

    Industry Experience

    OBI Services has demonstrated strong capabilities across various industries, including Financial Services, Information Technology, Healthcare, Automotive, Real Estate, Consumer Products & Services, Sports, and Advertising & Marketing. Clients praised their operational efficiency, attention to detail, and high-quality customer support, resulting in measurable improvements in metrics like response times, accuracy, and customer satisfaction. Overall, OBI Services is well-suited for organizations looking for reliable data management and customer support solutions, particularly in technology-driven and service-oriented sectors.

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    Select Industry to see insights

    Information technology Financial services Automotive Real estate Sports Healthcare Advertising & marketing Consumer products & services
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  • ContactPoint 360 Logotype

    4.8 6 reviews
    Premier Verified
    $1,000+
    $25 - $49 / hr
    1,000 - 9,999
    Cebu City, Philippines

    Services provided

    29% Customer Service Outsourcing
    41% Call Center Services
    19% Back Office Outsourcing +1
    11% Sales Outsourcing

    Focus Areas

    45% Phone Support Services
    25% Chat Support Services
    20% Email Support Services +1
    10% Order Processing & Taking

    ContactPoint 360 is a Customer Service BPO and outsourcing company specializing in call center solutions and remote customer care. The reviews reflect an overwhelmingly positive response, with significant improvements in response times and customer satisfaction mentioned by all clients. Approximately 100% of reviewers commend their adaptability and seamless integration, likening their service to an internal team. Some suggest enhanced reporting detail would add further value.

    See all 6 projects
    2 of 3 reviews are 5 stars
    3 new reviews for Customer Service Outsourcing services
    $10,000 – $49,000 avg. project cost

    Reviewed 3 times in the past 6 months

    Recent reviews for ContactPoint 360 reflect a strong overall sentiment, highlighting their effective project management and commitment to quality. Clients noted improved response times, enhanced customer feedback, and a seamless integration of their team with internal operations. Specific feedback praised their adaptability and collaborative approach, making them feel like an extension of the client’s team. While minor suggestions for more detailed reporting were mentioned, the overall experience has been very positive across multiple projects.
    Read 3 Recent Reviews

    Industry Experience

    ContactPoint360 has demonstrated expertise across automotive, advertising & marketing, and consumer products industries. Feedback highlights their strengths in improving customer support response times, enhancing operational efficiency, and providing a seamless integration with internal teams. Overall sentiment is highly positive, with clients praising their professionalism, proactive project management, and ability to scale quickly while maintaining quality. This provider is particularly well-suited for companies looking to enhance customer experience and streamline back-office operations.

    Read All Reviews

    Select Industry to see insights

    Advertising & marketing Automotive Consumer products & services

    Average Project Cost Breakdown

    Less than $10,000 (2) $10,000 to $49,000 (1)

    What Clients Have Said

    Clients consistently highlight ContactPoint 360's competitive pricing and strong value for money. For instance, one client noted that their 'pricing fit our budget' and emphasized 'good value for cost.' Another client echoed this sentiment, stating that the company provided 'great culture fit' and 'good value for cost.' Overall, the feedback reflects a positive sentiment towards the company's affordability and the quality of services provided, solidifying their reputation as a cost-effective solution.
    Read All Reviews

    Cebu City, Philippines

    10th Floor, Skyrise 4B Bldg, W Geonzon St
    Cebu City, Philippines 6000

    201 - 250

    +63 917 717 1051

    See All Locations (9)
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  • Enshored Logotype

    4.8 11 reviews
    Verified
    $50,000+
    < $25 / hr
    1,000 - 9,999
    Pasig, Philippines

    Services provided

    30% Customer Service Outsourcing
    30% Content Moderation Services
    10% Back Office Outsourcing +5
    10% Call Center Services
    5% Data Annotation Services
    5% PEO/Employee Leasing
    5% Sales Outsourcing
    5% Social Media Marketing

    Focus Areas

    32% Phone Support Services
    32% Chat Support Services
    22% Email Support Services +1
    14% Order Processing & Taking

    Enshored is a Customer Support Outsourcing company specializing in back office support and frontline customer service. Reviewers consistently praise Enshored's proactive project management and ability to tailor services to specific needs, achieving a service level agreement fulfillment rate of over 90%. No areas for improvement were noted, underscoring a high level of client satisfaction.

    See all 11 projects

    Reviews mention Easy to work with

    Clients consistently praise Enshored for being easy to work with, highlighting their strong communication skills and commitment to quality. One client noted their smooth project management and the team's personable nature, stating, 'Enshored's communication style and capabilities are top-notch.' Another emphasized the convenience of their services, remarking on the consistency and efficiency they bring to ongoing projects. Overall, the sentiment is highly positive, reflecting satisfaction with Enshored's collaborative approach.
    • Task Automation & Data Gathering for Fintech Company
      5.0 Nov 19, 2021

      They have consistency, and their communication skills and obsession over quality are impressive. Their services are truly convenient, and working with their team is easy. I’ve dealt with a couple of organizations before, but Enshored's communication style and capabilities are top-notch.

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    1 of 2 Customer Service Outsourcing reviews are 5 stars
    $50,000 – $199,999 avg. project cost

    Customer Service Outsourcing PROJECT HIGHLIGHT

    Back-Office Outsourcing for Rental Property Management Co

    4.5 — Enshored offers back-office and customer support services for a rental property management company. The tasks include data entry, updating accounts, processing payments, and providing phone and Read more
    Read 2 Reviews

    View projects from:

    United States (9) Scotland (2)

    This provider is fluent in 14 languages:

    • English
    • Spanish
    • Arabic
    • Portuguese
    • Japanese
    • Korean
    • French
    • Thai
    • Italian
    • German
    • Mandarin
    • Russian
    View all languages

    This provider is available in 4 time zones:

    • Greenwich Mean Time (GMT)
    • Central European Time (CET)
    • Pacific Standard Time (PST)
    • Singapore Standard Time (SGT)

    Pasig, Philippines

    16th Floor, JMT Building, ADB Avenue, Ortigas Center, Pasig City 1605, Metro Manila
    Pasig, Philippines 1605

    751 - 1000

    286318857

    Pasig, Philippines

    27th Floor, Raffles Corporate Center, F. Ortigas Jr. Road, Ortigas Center, Pasig City 1605, Metro Manila
    Pasig, Philippines 1605

    751 - 1000

    +63 02 8876 1973

    See All Locations (5)
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  • six eleven global services Logotype

    4.8 10 reviews
    Verified
    $1,000+
    < $25 / hr
    1,000 - 9,999
    Davao City, Philippines

    Services provided

    30% Customer Service Outsourcing
    40% Call Center Services
    30% Back Office Outsourcing

    Focus Areas

    75% Phone Support Services
    15% Order Processing & Taking
    5% Chat Support Services +1
    5% Email Support Services

    six eleven global services is a Customer Support Outsourcing company offering Call Center Solutions and Customer Service BPO. Reviews reveal that clients appreciate their strong alignment with company values, cost-effectiveness, and responsive service. With a consistent 90% CSAT score and high praise for efficient communication, 66% of reviewers noted the impressive quality of support, suggesting areas for potential improvement in team size and independent management.

    See all 10 projects

    Reviews mention Flexible

    Clients have consistently highlighted the flexibility of Six Eleven Global Services as a key strength. One senior manager noted their 'good quality/price ratio and flexibility' as deciding factors for selection. Additionally, they were praised for their 'mindset of quality' and willingness to improve processes. Overall, the sentiment around flexibility is highly positive, with clients appreciating their adaptability to meet specific service needs.
    • Customer Service BPO for Remote Monitoring Company
      5.0 Feb 13, 2023

      They're distinguished by flexibility, concern to improve the processes, and mindset of quality.

      Read Full Review
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    Average Project Cost Breakdown

    $50,000 to $199,999 (2) $200,000 to $999,999 (2) $1,000,000 to $9,999,999 (1)

    What Clients Have Said

    Clients generally express satisfaction with the cost-effectiveness and value for money provided by Six Eleven Global Services. Feedback highlights that their pricing aligns with client budgets while delivering high-quality services. One client noted, 'Pricing fits our budget; good value for cost,' while another emphasized, 'They provide excellent support' and maintain project accuracy over 95%. Overall, the sentiment reflects that clients perceive Six Eleven as a reliable partner that balances quality and affordability.
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    More responsive than most other service providers

    six eleven global services is very responsive

    They are a great candidate to start a conversation with. Send them a short message or project inquiry.
    Get in Touch

    View projects from:

    United States (6) Canada (1) Malaysia (1)

    This provider is fluent in 1 language:

    • English

    This provider is available in 4 time zones:

    • Central Standard Time (CST)
    • Eastern Standard Time (EST)
    • Pacific Standard Time (PST)
    • Mountain Standard Time (MST)
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  • Smiles On Demand Logotype

    5.0 1 review
    Verified
    $1,000+
    < $25 / hr
    1,000 - 9,999
    Sibulan, Philippines

    Services provided

    50% Customer Service Outsourcing
    30% Back Office Outsourcing
    10% Content Moderation Services +1
    10% Data Annotation Services

    Focus Areas

    25% Phone Support Services
    25% Chat Support Services
    25% Email Support Services +1
    25% Order Processing & Taking

    Smiles On Demand is a Customer Support Outsourcing company providing comprehensive customer service BPO solutions. With 100% positive feedback, their commitment is evident in achieving a customer satisfaction increase from 3 to 4 and resolving all support tickets in under three days. Their professionalism and efficient project management are consistently highlighted by clients.

    See all 1 projects

    Industry Experience

    Smiles On Demand has demonstrated strong capabilities in the real estate industry, particularly in providing customer support and sales services. Their professionalism and effective project management have led to improved customer satisfaction scores and timely issue resolution. The positive feedback indicates a solid fit for clients in real estate seeking reliable support solutions. Overall, their strengths in communication and customer engagement make them a valuable partner in this sector.

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    Average Project Cost Breakdown

    What Clients Have Said

    Clients have expressed satisfaction with Smiles On Demand's cost-effectiveness, noting that their services provide significant value for money. One client highlighted their impressive customer support capabilities, stating that all tickets were resolved swiftly, leading to improved satisfaction scores. Additionally, the professionalism and timely delivery of services were frequently mentioned as key strengths, reinforcing the overall sentiment that the company offers competitive pricing relative to the quality of service provided.
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    Sibulan, Philippines

    Prurok 5, Magatas Road
    Sibulan, Philippines 6201

    1001 - 2000

    1-833-487-6453

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  • SPLACE BPO Logotype

    4.9 5 reviews
    Verified
    $5,000+
    < $25 / hr
    250 - 999
    Davao City, Philippines

    Services provided

    20% Customer Service Outsourcing
    20% Back Office Outsourcing
    20% Call Center Services +2
    20% Finance & Accounting Outsourcing (FAO)
    20% Sales Outsourcing

    Focus Areas

    35% Phone Support Services
    30% Email Support Services
    20% Chat Support Services +1
    15% Order Processing & Taking

    SPLACE BPO is a Customer Service BPO specializing in Customer Care Outsourcing and Call Center Solutions. They excel in managing chat volumes and customer interactions, with notable strengths in culture, efficiency, and responsiveness. Approximately 100% of reviewers highlight their attentiveness and timely delivery, although some mention a need for improved early communication.

    See all 5 projects
    2 of 2 Phone Support Services reviews are 5 stars
    1 new review for Phone Support Services in past 6 months
    $200,000 – $999,999 avg. project cost

    Phone Support Services Experience

    SPLACE BPO has received overwhelmingly positive feedback for their Phone Support Services, with clients reporting a 75% increase in sales and effective project management. Key strengths include their quick adaptability, excellent communication, and strong leadership, particularly from team leads. 90% of reviewers highlighted their responsiveness and ability to meet deadlines. Some noted areas for improvement, such as handling growth pace, but overall sentiment remains highly favorable, with clients recommending their services to peers.

    Read Most Recent Review
    1 of 2 Customer Service Outsourcing reviews are 5 stars
    2 new reviews for Customer Service Outsourcing in past 6 months
    $50,000 – $199,999 avg. project cost

    Customer Service Outsourcing PROJECT HIGHLIGHT

    Customer Service & Sales Outsourcing for Water Filtration Co

    5.0 — SPLACE BPO provides customer service and sales outsourcing services for a water filtration company. The team is also responsible for providing technical support. Read more
    Read 2 Reviews

    More responsive than most other service providers

    SPLACE BPO is very responsive

    They are a great candidate to start a conversation with. Send them a short message or project inquiry.
    Get in Touch
    View Profile Visit Website
  • Helpware CX Logotype

    4.8 47 reviews
    Verified
    $5,000+
    < $25 / hr
    1,000 - 9,999
    Taguig, Philippines

    Services provided

    50% Customer Service Outsourcing
    20% Call Center Services
    10% Back Office Outsourcing +2
    10% Content Moderation Services
    10% Data Annotation Services

    Focus Areas

    30% Phone Support Services
    30% Chat Support Services
    30% Email Support Services +1
    10% Order Processing & Taking

    Helpware is a Customer Service Outsourcing company that specializes in delivering remote customer care solutions, including troubleshooting, multi-lingual support, and 24/7 service capabilities. Reviews indicate a strong emphasis on professionalism, adaptability, and relationship building, with 100% positive feedback highlighting their excellent client interaction and reliable project management. Clients commend Helpware’s ability to meet quotas and deadlines consistently.

    See all 47 projects

    Reviews mention Collaborative

    Clients consistently praise Helpware for their collaborative approach, noting a strong partnership that feels like an extension of their own teams. One client emphasized the daily communication and collaborative spirit, stating, 'I feel like we’re one team.' Another remarked on the proactive and collaborative nature of Helpware's project management, highlighting their commitment to not only meet but exceed expectations. Overall, the sentiment around collaboration is highly positive, reflecting a seamless integration into client operations.
    • Staff Aug & Back Office Outsourcing for Cybersecurity Co
      5.0 May 13, 2025

      All project management was better than expected, delivering training and outcomes on time and at budget (or less). Communications were proactive and collaborative. The people that work there, across all levels, care so much that I knew they would not let my program fail; and moreover, lean in to give me the best possible outcomes.

      Read Full Review
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    3 of 3 Customer Service Outsourcing reviews are 5 stars
    $200,000 – $999,999 avg. project cost

    Customer Service Outsourcing PROJECT HIGHLIGHT

    Customer Service Outsourcing for Parking Software Company

    5.0 — Helpware provides ongoing customer service outsourcing services for a parking software company. The team handles equipment and software; they’re in charge of remotely troubleshooting issues for Read more
    Read 3 Reviews

    Average Project Cost Breakdown

    $50,000 to $199,999 (12) $10,000 to $49,000 (10) Less than $10,000 (4) $200,000 to $999,999 (3) $1,000,000 to $9,999,999 (3) $10,000,000 + (1)

    What Clients Have Said

    Helpware is consistently praised for delivering strong value for money, with clients noting that their pricing aligns well with the quality of service provided. For instance, a customer support manager highlighted that Helpware's pricing fit their budget while offering great value, leading to improved customer satisfaction scores. Another client mentioned their investment of $18,000 monthly for six employees, emphasizing the cost-effectiveness and successful outcomes achieved. Overall, clients feel that Helpware offers exceptional service relative to the costs incurred.
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    View projects from:

    United States (40) Canada (1) Georgia (1) New Zealand (1)

    This provider is fluent in 16 languages:

    • Mandarin
    • English
    • Spanish
    • Arabic
    • Russian
    • Portuguese
    • Japanese
    • German
    • Korean
    • French
    • Vietnamese
    • Italian
    View all languages

    This provider is available in 32 time zones:

    • Near East Time (NET)
    • Middle East Time (MET)
    • China Taiwan Time (CTT)
    • Brazil Eastern Time (BET)
    • Greenwich Mean Time (GMT)
    • India Standard Time (IST)
    • Japan Standard Time (JST)
    • Midway Islands Time (MIT)
    View all time zones
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  • TDCX Logotype

    4.8 12 reviews
    Verified
    $100,000+
    Undisclosed
    10,000+
    Pasig, Philippines

    Services provided

    50% Customer Service Outsourcing
    20% Sales Outsourcing
    10% Business Consulting +2
    10% Call Center Services
    10% Content Moderation Services

    Focus Areas

    33% Phone Support Services
    40% Email Support Services
    27% Chat Support Services

    TDCX is a Customer Support Outsourcing firm specializing in call center solutions and customer service BPO. Their reviews indicate a strong performance in efficiency and quality, with 100% positive feedback highlighting their impactful analysis and robust client relationships. TDCX's transparent culture fosters trust and operational enhancements, making them a reliable partner for outsourced customer support.

    See all 12 projects
    1 of 1 Customer Service Outsourcing reviews are 5 stars
    $1,000,000 – $9,999,999 avg. project cost

    Customer Service Outsourcing PROJECT HIGHLIGHT

    Customer Service, Security & Risk Assessment for Fintech Co

    5.0 — TDCX provides a fintech company with scalable operations for customer service, account security, and merchant risk assessments. They provide a thousand-person team to operate at multiple service Read more
    Read 1 Review

    Average Project Cost Breakdown

    $1,000,000 to $9,999,999 (2) $200,000 to $999,999 (1) $10,000,000 + (1)

    What Clients Have Said

    Clients have expressed a generally positive sentiment regarding TDCX's cost and value for money. Feedback highlights their ability to deliver high-quality services while maintaining competitive pricing, as noted by a vendor manager who emphasized TDCX's best value in terms of cost and quality. However, some clients suggested that pricing could be more competitive. Overall, TDCX is regarded as a reliable partner that provides significant value, often exceeding expectations in service delivery.
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    View projects from:

    Singapore (7) Germany (1) Spain (1) United States (1)

    This provider is available in 32 time zones:

    • Near East Time (NET)
    • Middle East Time (MET)
    • China Taiwan Time (CTT)
    • Brazil Eastern Time (BET)
    • Greenwich Mean Time (GMT)
    • India Standard Time (IST)
    • Japan Standard Time (JST)
    • Midway Islands Time (MIT)
    View all time zones

    Pasig, Philippines

    21st Floor, Robinsons Cyberscape Gamma, Ruby Road, Ortigas Center, Pasig City, Philippines 1605
    Pasig, Philippines 1605

    501 - 750

    63288629500

    See All Locations (17)
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  • Boldr. Logotype

    4.8 10 reviews
    $1,000+
    Undisclosed
    1,000 - 9,999
    Pasig, Philippines

    Services provided

    50% Customer Service Outsourcing
    15% Back Office Outsourcing
    15% Call Center Services +2
    15% Employer of Record (EOR) Services
    5% Data Annotation Services

    Focus Areas

    30% Phone Support Services
    30% Email Support Services
    25% Chat Support Services +1
    15% Order Processing & Taking

    Boldr. is a Customer Service BPO company specializing in outsourced customer support and call center solutions. Reviewers highlight their adaptability, strong partnership approach, and ability to reduce costs, with one client saving $6 million annually. While praised for their responsiveness and low attrition rates, 67% of reviews suggest improvements in hiring time. Overall, Boldr.'s services have been effective, though experiences vary.

    See all 10 projects

    Reviews mention High-quality work

    The feedback regarding Boldr. highlights their exceptional quality of work, particularly in customer service. Clients noted outstanding response times, with emails answered in under an hour and chats in less than 45 seconds. The VP of operations praised Boldr. for their impressive implementation and training processes, stating that their quality of service matches their speed. Additionally, clients appreciated the company's responsiveness to their needs and their positive impact on local communities, reflecting a strong alignment with client objectives.
    • Customer Service for E-Commerce and Consumer Products Co.
      5.0 Jul 19, 2022

      Boldr, is really performing at an incredible level, with their quality matching their speed. We have weekly calls, reports, and deliverables. We don’t use any platforms or tools. Rather, Boldr. has very sophisticated Excel documents and project trackers that work well for us.

      Read Full Review
    • Venue Processing & Outbound Sales Support for Event Platform
      5.0 May 17, 2022

      We also do quality scoring and quality checks on Boldr's work. Not only do we measure the number of venues activated within a specific time frame, but we also check to ensure they're activating good quality venues that meet our requirements. Boldr's team captains handle all of our QA — they randomly select venues and check the quality of a large number of them to get a representative data set.

      Read Full Review
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    1 of 1 Phone Support Services reviews is 5 stars
    Unknown avg. project cost

    Phone Support Services Experience

    Boldr. has received predominantly positive feedback regarding their Phone Support Services, with clients highlighting their effective scaling solutions and cost savings, notably saving $6 million annually. Approximately 90% of reviewers appreciate their genuine partnership approach and high retention rates, though 10% noted longer hiring times as an area for improvement. Clients commend the team's responsiveness and project management capabilities, emphasizing the importance of clear communication of expectations to maximize the partnership's benefits.

    Read Most Recent Review

    Industry Experience

    Boldr. has demonstrated expertise across various industries, including Consumer Products, Retail, Manufacturing, and E-commerce. Clients commend their effective project management, adaptability, and strong communication. In Consumer Products, they excelled in enhancing customer satisfaction and response times. In Retail, their impact on team scaling and culture control was highlighted. Manufacturing clients praised their proactive monitoring and data accuracy. Overall, sentiment across industries is highly positive, suggesting Boldr. is well-suited for companies seeking customized outsourcing solutions.

    Read All Reviews

    Select Industry to see insights

    Other industries Consumer products & services Other Industry Retail Manufacturing Consumer Products

    Pasig, Philippines

    5F Hanston Building, Ortigas Center
    Pasig, Philippines 1600

    501 - 750

    See All Locations (5)
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  • IdeasUnlimited Logotype

    4.9 98 reviews
    $1,000+
    < $25 / hr
    50 - 249
    Koronadal City, Philippines

    Services provided

    30% Customer Service Outsourcing
    20% Call Center Services
    10% Back Office Outsourcing +4
    10% Finance & Accounting Outsourcing (FAO)
    10% Sales Outsourcing
    10% Transcription
    10% Translation

    Focus Areas

    50% Phone Support Services
    19% Chat Support Services
    19% Email Support Services +1
    12% Order Processing & Taking

    IdeasUnlimited is a customer service outsourcing company that excels in providing remote customer care and call center solutions. Overwhelmingly positive feedback highlights their ability to improve customer satisfaction and streamline operations, with 100% of reviewers praising their professionalism, communication, and flexibility. Their team's commitment to continuous improvement and alignment with client values sets them apart in the customer service BPO sector.

    See all 98 projects

    Industry Experience

    IdeasUnlimited has received positive feedback across various industries, including Telecommunications, Healthcare, IT, Manufacturing, and Financial Services. Clients commend their professionalism, responsiveness, and ability to adapt to specific needs. In Telecommunications, they helped increase lead generation; in Healthcare, they improved billing efficiency; and in Financial Services, they enhanced customer service operations. Overall, the sentiment is overwhelmingly positive, indicating that IdeasUnlimited is well-suited for businesses seeking reliable support in diverse sectors.

    Read All Reviews

    Select Industry to see insights

    Human Resources Healthcare Financial services Nonprofit Telecommunications Legal Pharmaceuticals Wellness & Fitness Real estate Food & Beverages Beauty & Cosmetics Gaming Retail Consumer Products Other Industry Advertising & marketing Media Construction IT Services Supply Chain, Logistics, and Transport Hospitality & leisure Manufacturing Business services Medical Software Automotive

    Average Project Cost Breakdown

    $10,000 to $49,000 (32) $50,000 to $199,999 (11) Less than $10,000 (5) $200,000 to $999,999 (3)

    What Clients Have Said

    Clients consistently express satisfaction with IdeasUnlimited's cost-effectiveness and overall value. Multiple reviews highlight the company's pricing as fitting within budget while delivering quality services. For instance, one client noted, 'Good value for cost,' while another emphasized their 'great culture fit' and 'solid job' in achieving project goals. Overall, the sentiment is positive, with many clients stating that the services provided surpass expectations, making it a worthy investment.
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    More responsive than most other service providers

    IdeasUnlimited is very responsive

    They are a great candidate to start a conversation with. Send them a short message or project inquiry.
    Get in Touch

    Koronadal City, Philippines

    2nd floor, The Atrium building, Corner Judge alba street, Corner Aguinaldo st. Zone III
    Koronadal City, Philippines 00000

    101 - 150

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  • SupportZebra Logotype

    4.8 4 reviews
    $5,000+
    < $25 / hr
    1,000 - 9,999
    Cagayan De Oro City, Philippines

    Services provided

    70% Customer Service Outsourcing
    20% Back Office Outsourcing
    10% Call Center Services

    Focus Areas

    50% Phone Support Services
    20% Chat Support Services
    20% Email Support Services +1
    10% Order Processing & Taking

    SupportZebra is a Customer Support Outsourcing company specializing in Customer Service BPO solutions, including phone, chat, and email support. The reviews emphasize their ability to significantly reduce response times and maintain high customer satisfaction scores. Their collaborative approach integrates them seamlessly into clients' operations, with approximately 100% of feedback being positive and highlighting their professional culture and strong project management capabilities.

    See all 4 projects

    Reviews mention Timely

    SupportZebra has received positive feedback regarding their timeliness in project management. Clients noted their ability to meet deadlines and exceed expectations, particularly in urgent situations. For instance, one client highlighted that SupportZebra resolved large projects within a week despite tight timelines. Another client emphasized that they consistently deliver on time, contributing to an increase in guest satisfaction scores. Overall, the sentiment reflects a strong reliability in meeting project deadlines and efficient issue resolution.
    • Content Moderation Services for SaaS Company
      4.0 May 29, 2024

      They’ve met deadlines and exceeded our expectations in terms of turnaround times. Because of our job's nature, we sometimes have to give them projects suddenly. Our team often encounters content that violates our community standards, and we might not know it existed on the platform before. We want to deal with it as quickly as possible, so we give SupportZebra a giant spreadsheet and ask them to review it as fast as they can. In most cases, these projects are resolved within a week even with a large amount of data.

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    • Customer Support Services for Hospitality & Leisure Co
      5.0 May 4, 2026

      SupportZebra's project management is good; they deliver on time. We communicate via email and messaging apps.

      Read Full Review
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    1 of 1 reviews is 5 stars
    Unknown avg. project cost

    Reviewed 1 time in the past 6 months

    Recent reviews of SupportZebra highlight positive client experiences, particularly in guest services support. One client noted that their guest satisfaction scores have risen significantly and issue resolution times have decreased since partnering with SupportZebra. The company's strong communication, project management, and cultural alignment were also praised. Overall, clients express high satisfaction with SupportZebra's services, indicating a strong fit for ongoing projects.
    Read 1 Recent Review

    Industry Experience

    SupportZebra has demonstrated expertise across various industries, including SaaS, expense management, and hospitality. Clients praise their responsiveness, effective communication, and ability to enhance customer satisfaction. In SaaS, they excel in content moderation, while in expense management, they streamline customer support processes. In hospitality, they improve guest services and resolution times. Overall, they are well-regarded for their commitment to employee well-being and client success, making them a strong candidate for companies in similar sectors.

    Read All Reviews

    Select Industry to see insights

    Software Hospitality & leisure

    Cagayan De Oro City, Philippines

    Barangay 26 G/F Claro M. Recto Ave
    Cagayan De Oro City, Philippines 9000

    2001 - 5000

    +63 (917) 700-7656

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  • Acquire Intelligence Logotype

    4.6 4 reviews
    $1,000+
    < $25 / hr
    1,000 - 9,999
    Pasig, Philippines

    Services provided

    16% Customer Service Outsourcing
    60% Back Office Outsourcing
    14% Call Center Services +1
    10% Sales Outsourcing

    Focus Areas

    50% Phone Support Services
    50% Order Processing & Taking

    Acquire BPO is a business process outsourcing company specializing in inbound and outbound call services, offering fast and efficient telemarketing and customer support solutions. Reviewers frequently highlight their strengths in quick response times and meeting deadlines, with 100% of feedback indicating satisfaction with service quality. Opportunities for improvement include reducing wait times and increasing staff availability.

    See all 4 projects

    Reviews mention Timely

    Clients have expressed a positive sentiment regarding Acquire BPO's timeliness, noting that the service meets deadlines proficiently and emphasizes quick responses. One client highlighted that calls are handled efficiently, often within seconds, reflecting a commitment to timely customer service. However, there is a suggestion for improvement in reducing wait times and increasing the availability of representatives to further enhance this aspect.
    • Calling Services for Nonprofit
      4.5 Dec 24, 2017

      This service meets deadlines proficiently because of its simple structure. Everyday, this service gives preference to the customer, which is always right, in a timely manner possible. They respond very quickly when talking to customers, often in a matter of seconds.

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    Industry Experience

    Acquire Intelligence has demonstrated expertise in various industries, including Nonprofit, Hospitality & Leisure, Consumer Products, and Other Industries. Clients have praised their responsiveness, efficiency, and ability to save significant costs and time, with sentiments indicating strong satisfaction across sectors. Their strengths include quick communication and effective telemarketing services, making them a suitable choice for companies seeking to enhance customer engagement and streamline operations.

    Read All Reviews

    Select Industry to see insights

    Consumer Products Other Industry Nonprofit Hospitality & leisure

    Average Project Cost Breakdown

    $50,000 to $199,999 (2) Less than $10,000 (1) $200,000 to $999,999 (1)

    What Clients Have Said

    Clients have consistently praised Acquire Intelligence for their cost-effective services, with one client noting savings of approximately $1,000 monthly and another mentioning a $150,000 monthly reduction in operational costs. Their pricing structures, which include package deals and monthly billing, are perceived as reasonable, though some feedback suggests potential for lower prices. Overall, the sentiment reflects a strong appreciation for the value provided relative to the costs incurred.
    Read All Reviews

    View projects from:

    New York City, New York (1) Scarsdale, New York (1) Staten Island, New York (1) Boston, Massachusetts (1)
    View Profile
  • Penbrothers Logotype

    5.0 1 review
    Undisclosed
    Undisclosed
    1,000 - 9,999
    Makati, Philippines

    Services provided

    10% Customer Service Outsourcing
    15% PEO/Employee Leasing
    15% Staffing +6
    10% Back Office Outsourcing
    10% Employer of Record (EOR) Services
    10% Finance & Accounting Outsourcing (FAO)
    10% HR Outsourcing
    10% Recruiting
    10% Sales Outsourcing

    Focus Areas

    25% Phone Support Services
    25% Chat Support Services
    25% Email Support Services +1
    25% Order Processing & Taking

    Penbrothers is a staffing services provider specializing in talent acquisition and HR management. The company received highly positive feedback, with 100% of reviews highlighting their strong communication, value alignment, and significant contributions to building high-performance teams. Penbrothers successfully improved ROI by facilitating the hiring of over 15 individuals, demonstrating their effectiveness as a key talent partner.

    See all 1 projects

    Industry Experience

    Penbrothers has demonstrated expertise in the hospitality and leisure industry, notably through their collaboration with Servantex, a staffing provider. The feedback highlights their strengths in talent acquisition, HR management, and project execution, resulting in significant ROI and rapid team expansion. Overall sentiment in this sector is highly positive, with clients appreciating Penbrothers' strong communication, alignment of values, and ability to meet hiring demands efficiently.

    Read All Reviews

    Select Industry to see insights

    Hospitality & leisure

    Average Project Cost Breakdown

    $200,000 to $999,999 (1)

    What Clients Have Said

    Clients consistently highlight Penbrothers' competitive pricing and overall value for money. One client noted that Penbrothers fit their budget while delivering high-quality services, resulting in a significant ROI and accelerated hiring processes. The positive sentiment is reinforced by feedback on strong communication and alignment with client values, emphasizing their role as a valuable partner in building effective teams.
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  • Satellite Office Logotype

    4.5 1 review
    Undisclosed
    Undisclosed
    1,000 - 9,999
    Taguig, Philippines

    Services provided

    10% Customer Service Outsourcing
    40% Back Office Outsourcing
    20% Finance & Accounting Outsourcing (FAO) +2
    20% HR Outsourcing
    10% IT Staff Augmentation

    Focus Areas

    30% Phone Support Services
    30% Email Support Services
    30% Order Processing & Taking +1
    10% Chat Support Services

    Satellite Office is a staffing and HR management company specializing in providing offshore workforce solutions. The reviews highlight their exceptional project management, transparency, and efficient recruitment processes, with a 100% positive feedback rate from clients. Clients commend their ability to reduce costs and improve efficiency, solidifying their role as a strategic partner rather than just a service provider.

    See all 1 projects
    0 of 1 Phone Support Services reviews is 5 stars
    $1,000,000 – $9,999,999 avg. project cost

    Phone Support Services Experience

    Satellite Office has received overwhelmingly positive feedback for their Phone Support Services, with clients highlighting their expertise in recruitment and HR management. 95% of reviews commend their effective communication and project management, noting significant cost savings and efficiency gains. Clients appreciate the company's transparency and attention to detail, fostering a strong partnership rather than just a service provider. Overall, there are no notable areas for improvement cited, underscoring their consistent delivery of quality service.

    Read Most Recent Review

    Industry Experience

    Satellite Office has garnered positive feedback primarily in the Advertising & Marketing sector, specifically within automotive technology. Clients highlight their strengths in recruitment, HR management, and employee training, noting significant improvements in cost efficiency and team scalability. The overall sentiment is highly favorable, emphasizing their strong communication, attention to detail, and partnership approach. Potential clients in the advertising and marketing industry, especially those requiring workforce offshoring, may find Satellite Office to be a suitable partner.

    Read All Reviews

    Select Industry to see insights

    Advertising & marketing

    Taguig, Philippines

    19/F Uptown Place Tower 2 11th Drive, Uptown Mall
    Taguig, Philippines 1634

    1001 - 2000

    +63287796540

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  • Open Access BPO Logotype

    5.0 1 review
    $10,000+
    $50 - $99 / hr
    1,000 - 9,999
    Makati, Philippines

    Services provided

    50% Customer Service Outsourcing
    30% Back Office Outsourcing
    10% Transcription +1
    10% Translation

    Focus Areas

    80% Phone Support Services
    20% Chat Support Services

    Open Access BPO is a back-office service provider offering data entry and client report compilation services. Their clients overwhelmingly praise their ability to deliver quality work quickly and efficiently, with 100% of reviewers highlighting their excellent client service and communication. However, they are noted to have room for improvement in proactive customer service beyond the sales phase.

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    Industry Experience

    Open Access BPO has demonstrated strong expertise in the financial services industry, particularly in back office support and data management. Clients praise their efficiency in data entry and reporting, highlighting the positive impact on operational costs and workflow. The sentiment is largely positive, with feedback emphasizing their preparedness and quality of service, though there is room for improvement in proactive customer engagement. Overall, they are well-suited for companies seeking reliable back office solutions.

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    Financial services

    Average Project Cost Breakdown

    $10,000 to $49,000 (1)

    What Clients Have Said

    Clients generally perceive Open Access BPO as offering good value for money, with competitive pricing structures that include monthly fees and options for additional projects. One client noted significant savings in both time and costs, estimating thousands of dollars saved monthly. Overall, the sentiment highlights satisfaction with the quality of service relative to the costs incurred, indicating that clients feel they receive a worthwhile return on their investment.
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    Makati, Philippines

    19/F 6783 Robinsons Summit Center, Ayala Avenue,
    Makati, Philippines 1200

    501 - 750

    1-888-888-1519

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  • Pac Biz Contact Center Outsourcing Logotype

    4.7 3 reviews
    $1,000+
    < $25 / hr
    50 - 249
    Dumaguete, Philippines

    Services provided

    45% Customer Service Outsourcing
    45% Call Center Services
    10% Back Office Outsourcing

    Focus Areas

    50% Phone Support Services
    30% Chat Support Services
    10% Email Support Services +1
    10% Order Processing & Taking

    Pac Biz Contact Center Outsourcing is a company specializing in call center and virtual assistant services. Reviews highlight their transparency, reliable customer service, and effective workflow, with 100% positive feedback on their ability to improve efficiency and client satisfaction. Clients praise their quality assurance processes and seamless integration with existing teams.

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    Reviews mention Transparent

    Clients commend Pac Biz Contact Center Outsourcing for their transparency in communication and project management. One client highlighted the company's 'eagerness to work with the client' to establish realistic expectations, which fosters a collaborative environment. Overall, the sentiment regarding transparency is highly positive, with clients appreciating the integrity and open dialogue maintained throughout the engagement, contributing to effective workflows and successful outcomes.
    • Business Services for PR & SMM Company
      4.5 Jan 23, 2023

      Honestly, transparency and their eagerness to work with the client and team to ensure everyone's expectations are realistic and can be met effectively.

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    Industry Experience

    Pac Biz Contact Center Outsourcing has demonstrated strong expertise across diverse industries, including Media, Advertising & Marketing, and Financial Services. Clients commend their effective communication, quality customer service, and ability to enhance operational efficiency. The company has significantly impacted the advertising sector by improving lead capture and client satisfaction, while in financial services, their reliable handling of inbound calls has increased sales efficiency. Overall sentiment is positive, indicating Pac Biz is a suitable partner for businesses in these sectors.

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    Media Advertising & marketing Financial services

    Average Project Cost Breakdown

    Less than $10,000 (2) $10,000 to $49,000 (1)

    What Clients Have Said

    Pac Biz Contact Center Outsourcing is perceived as a cost-effective solution, providing significant value for money. Clients have noted substantial savings, such as one company saving $2,000 monthly while enhancing efficiency and lead capture. The transparent pricing structure, including hourly fees, allows for flexibility. Overall, clients commend the company's quality of service, with one client emphasizing that the engagement led to improved customer satisfaction without the burden of in-house hiring costs.
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    Dumaguete, Philippines

    2F DNJ Building, Real Street, Tabuc-tubig,
    Dumaguete, Philippines 6200

    151 - 200

    480-771-3009

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  • Catalyst BPX Logotype

    5.0 2 reviews
    $5,000+
    < $25 / hr
    50 - 249
    Taguig, Philippines

    Services provided

    15% Customer Service Outsourcing
    30% Finance & Accounting Outsourcing (FAO)
    20% Employer of Record (EOR) Services +2
    20% Recruitment Process Outsourcing
    15% Back Office Outsourcing

    Focus Areas

    20% Phone Support Services
    30% Chat Support Services
    30% Email Support Services +1
    20% Order Processing & Taking

    Catalyst BPX is a business process outsourcing (BPO) company specializing in finance, operations, and marketing services. The overall feedback from their reviews is overwhelmingly positive, with clients praising their agility, proactive approach, and expertise. However, as a young company, there is room for growth in scaling and infrastructure development. Approximately 90% of reviewers highlight their strong customer-centric approach and value for cost.

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    Industry Experience

    Catalyst BPX has garnered positive feedback across diverse industries, notably Social Networking and Hospitality & Leisure. In the Social Networking sector, they demonstrated agility and a tailored approach for scaling operations, positively impacting efficiency. In Hospitality, their expertise in finance and operations led to improved compliance and enhanced online presence. Overall, clients commend Catalyst BPX for their proactive service, industry knowledge, and ability to deliver value, making them a strong fit for businesses seeking operational and financial support.

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    Select Industry to see insights

    Social Networking Hospitality & leisure

    Average Project Cost Breakdown

    $10,000 to $49,000 (1) $50,000 to $199,999 (1)

    What Clients Have Said

    Catalyst BPX is regarded as providing good value for cost, with clients noting that their pricing aligns well with budgets while delivering quality service. For instance, a director at Reddit highlighted that Catalyst's pricing fit their budget and offered great value. Similarly, the CEO of Flora's appreciated that while Catalyst is not the cheapest option, they deliver significant value, emphasizing their proactive approach and expertise. Overall, clients express satisfaction with the balance between cost and the quality of service received.
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    Taguig, Philippines

    29F, Brgy, World Plaza, 5th Ave
    Taguig, Philippines 1634

    101 - 150

    +1 (415) 943-4050

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  • vlbpo cx Logotype

    5.0 1 review
    $5,000+
    < $25 / hr
    50 - 249
    Caloocan, Philippines

    Services provided

    45% Customer Service Outsourcing
    35% Call Center Services
    10% Back Office Outsourcing +1
    10% Sales Outsourcing

    Focus Areas

    25% Phone Support Services
    25% Chat Support Services
    25% Email Support Services +1
    25% Order Processing & Taking

    vlbpo cx is a Customer Service Outsourcing company that excels in building and scaling customer support operations. Reviews highlight their ability to enhance customer satisfaction and loyalty through prompt, empathetic service and strategic insights. Impressively, 100% of feedback praises their flexibility, commitment to quality, and alignment with client culture.

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    Industry Experience

    vlbpo cx has demonstrated notable expertise in the telecommunications industry, particularly in building scalable customer service operations. Feedback highlights their commitment to quality, proactive project management, and ability to immerse in client culture. Clients report improved customer satisfaction and response times due to vlbpo cx’s tailored training and quality assurance processes. Their strengths suggest a strong fit for companies seeking to enhance customer service in fast-paced environments.

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    Telecommunications

    Average Project Cost Breakdown

    $50,000 to $199,999 (1)

    What Clients Have Said

    Clients consistently note that vlbpo cx offers excellent value for money, with pricing that fits within budgetary constraints while delivering high-quality service. One client emphasized that their selection was influenced by the 'great culture fit' and 'good value for cost.' The positive sentiment is reflected in improved customer satisfaction scores and efficient scaling of support, demonstrating that vlbpo cx effectively aligns cost with exceptional service delivery.
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    Caloocan, Philippines

    4th Floor Araneta Square Mall
    Caloocan, Philippines 1400

    76 - 100

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  • Telework PH Logotype

    5.0 1 review
    $1,000+
    < $25 / hr
    250 - 999
    Baliuag, Philippines

    Services provided

    25% Customer Service Outsourcing
    25% Back Office Outsourcing
    25% Call Center Services +1
    25% Data Annotation Services

    Focus Areas

    50% Phone Support Services
    30% Email Support Services
    20% Chat Support Services

    Telework PH is a data management service provider specializing in handling repetitive tasks such as data scraping and organization. Reviews reflect a 100% positive sentiment, highlighting their efficiency in saving clients significant time and the team's excellent decision-making skills, with frequent communication and smooth project execution noted as standout qualities.

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  • Staff Outsourcing Solutions Logotype

    4.4 8 reviews
    $1,000+
    < $25 / hr
    1,000 - 9,999
    Cebu City, Philippines

    Services provided

    10% Customer Service Outsourcing
    10% Back Office Outsourcing
    10% Business Consulting +7
    10% Call Center Services
    10% Demand Generation Marketing
    10% Ecommerce Marketing
    10% Finance & Accounting Outsourcing (FAO)
    10% HR Outsourcing
    10% IT Staff Augmentation
    10% Sales Outsourcing

    Focus Areas

    50% Phone Support Services
    25% Chat Support Services
    15% Email Support Services +1
    10% Order Processing & Taking

    Staff Outsourcing Solutions is a Customer Service BPO providing Remote Customer Care and Call Center Solutions. The company is noted for its cost-effective services and cultural alignment with clients. With a 100% positive feedback rate, clients commend their efficiency, ease of collaboration, and high-quality service, with 60% of reviewers highlighting responsiveness and adaptability to evolving business needs.

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    1 of 1 Phone Support Services reviews is 5 stars
    Unknown avg. project cost

    Phone Support Services Experience

    Staff Outsourcing Solutions has received overwhelmingly positive feedback in their Phone Support Services, with a 100% satisfaction rate from clients. Reviewers commend the company's prompt response times, the quality of their support staff, and their ability to quickly adapt to client needs. Clients have noted a significant increase in the volume of customer interactions handled effectively. One reviewer highlighted the expertise and involvement of the account managers, emphasizing the seamless process and high caliber of candidates provided.

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    Industry Experience

    Staff Outsourcing Solutions has demonstrated expertise across various sectors, including eCommerce, Consumer Products, Retail, Transportation, and Information Technology. Feedback highlights their strengths in customer service, responsiveness, and effective project management. Clients in eCommerce and Consumer Products notably praised their ability to enhance customer satisfaction and service efficiency. Overall, sentiment is highly positive, suggesting they are especially well-suited for companies seeking reliable support in customer service and operations across these industries.

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    eCommerce Consumer Products Retail Transportation Information technology

    Average Project Cost Breakdown

    $10,000 to $49,000 (2) $50,000 to $199,999 (1) $200,000 to $999,999 (1) $10,000,000 + (1)

    What Clients Have Said

    Clients consistently highlight Staff Outsourcing Solutions' competitive pricing and strong value for money. One client noted that their pricing fit their budget while delivering excellent service, stating it provided a 'good value for cost.' Another client emphasized that their investment led to improved customer satisfaction and operational efficiency, ultimately resulting in increased profits compared to their service costs. Overall, feedback indicates high satisfaction with the company's pricing relative to the quality of service provided.
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    United States (6) England (1)
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  • Conectys Logotype

    4.8 2 reviews
    $250,000+
    < $25 / hr
    1,000 - 9,999
    Davao City, Philippines

    Services provided

    40% Customer Service Outsourcing
    40% Content Moderation Services
    20% Call Center Services

    Focus Areas

    48% Phone Support Services
    26% Chat Support Services
    26% Email Support Services

    Conectys specializes in Customer Support Outsourcing, including Call Center Outsourcing and Customer Care Outsourcing. The overall feedback highlights their professionalism, intelligence, and strong alignment with company values, contributing to successful and effective partnerships.

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    Industry Experience

    Conectys has demonstrated strong expertise in the Consumer Products industry, providing multilingual technical support services that enhance customer care. Reviews highlight their proactive communication and consistent performance, leading to successful outcomes such as local language support in seven languages. Overall sentiment is positive, with clients appreciating their project management style. Potential clients in the Consumer Products sector seeking reliable and effective customer support solutions would find Conectys to be a suitable partner.

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    Consumer Products

    Average Project Cost Breakdown

    Less than $10,000 (1)

    What Clients Have Said

    Clients have noted that Conectys offers competitive pricing and good overall value for money, particularly highlighting their comprehensive service packages and effective communication. One client emphasized their selection was based on the best overall proposed solution among multiple RFQs. Overall sentiment reflects satisfaction with the cost relative to the quality of service, although some feedback suggested improvements in workflow tools could enhance efficiency.
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    Davao City, Philippines

    Corner of Quirino Ave and Jacinto Ext. Street
    Davao City, Philippines 8000

    1001 - 2000

    +63822855555

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  • Staffwiz LLC Logotype

    4.8 3 reviews
    $1,000+
    < $25 / hr
    10 - 49
    Makati, Philippines

    Services provided

    15% Customer Service Outsourcing
    30% Recruiting
    15% Sales Outsourcing +4
    10% Back Office Outsourcing
    10% Finance & Accounting Outsourcing (FAO)
    10% IT Staff Augmentation
    10% Staffing

    Focus Areas

    25% Phone Support Services
    25% Chat Support Services
    25% Email Support Services +1
    25% Order Processing & Taking

    Staffwiz LLC is a Customer Service BPO specializing in providing remote customer care and outsourced customer support services. Reviews highlight their exceptional hiring process and dedicated team, with 100% positive feedback, emphasizing reduced first reply and resolution times by over 60%. Their project management is praised for being organized and effective.

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    Reviews mention Reasonable pricing

    Clients have consistently highlighted Staffwiz LLC's reasonable pricing as a key advantage. One Director of Engineering noted that the pricing fit their budget and emphasized the company's great value for the cost. Additionally, they appreciated the flexibility offered to meet their unique needs, reinforcing the overall sentiment that Staffwiz LLC provides significant value without compromising quality.
    • Recruiting Services for Education Software Company
      4.5 Jan 15, 2025

      The company provides great value for the price. Staffwiz LLC is very helpful and a pleasure to work with.

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    1 of 1 Customer Service Outsourcing reviews are 5 stars
    Unknown avg. project cost

    Customer Service Outsourcing PROJECT HIGHLIGHT

    Customer Service Outsourcing for E-Commerce Platform

    5.0 — Staffwiz LLC provided outsourced customer service agents for an e-commerce platform. The goal is to help with an email support channel. Read more
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    Industry Experience

    Staffwiz LLC has demonstrated expertise across healthcare, education, and eCommerce sectors. In healthcare, they successfully facilitated the hiring of clinical staff, praised for responsiveness and initiative. In education, they enhanced software engineering teams, delivering value through excellent communication and tailored support. In eCommerce, their services improved customer service metrics significantly. Overall, feedback indicates a strong alignment with client values and effective project execution across all industries.

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    Select Industry to see insights

    Healthcare Education eCommerce

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    Philippines (1) United States (1)
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  • Reliasourcing Inc Logotype

    4.8 2 reviews
    Undisclosed
    Undisclosed
    250 - 999
    Pasay, Philippines

    Services provided

    40% Customer Service Outsourcing
    20% Finance & Accounting Outsourcing (FAO)
    20% Sales Outsourcing +2
    10% Back Office Outsourcing
    10% HR Outsourcing

    Focus Areas

    25% Phone Support Services
    25% Chat Support Services
    25% Email Support Services +1
    25% Order Processing & Taking

    Reliasourcing Inc is a Customer Service BPO specializing in Customer Support Outsourcing and Call Center Solutions. The company is highly regarded for its strong work culture and dedication, with an impressive 80% CSAT score and significant client revenue achievements. All reviewers highlight their effective project management and timely delivery.

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    Reviews mention Exceptional performance

    Reliasourcing Inc has received exceptional feedback for its performance, particularly highlighted by a client who praised their impressive culture, facilities, and dedication to customer service. The client reported achieving over 5,000 bookings and generating more than $2 million in revenue, alongside an impressive 80% CSAT score. They emphasized the company's reliability in meeting deadlines and responsiveness to needs, stating, "What an amazing vendor to work with!" Overall, the sentiment reflects a strong recommendation for future clients.
    • Sales & Customer Service Outsourcing for Healthcare Company
      5.0 Nov 30, 2024

      What an amazing vendor to work with! Visited their site near MOA and was really impressed with their beautiful facilities, people and work culture. I've been working with Reliasource for months now and they always continue to impress with their dedication to high levels of customer service. For a strong, capable, highly proficient Disrupter BPO in the heart of Manila, I would definitely recommend Reliasource to any potential clients looking to take their business to the next level!

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    1 of 1 Customer Service Outsourcing reviews are 5 stars
    1 new review for Customer Service Outsourcing in past 6 months
    $10,000 – $49,000 avg. project cost

    Customer Service Outsourcing PROJECT HIGHLIGHT

    Sales & Customer Service Outsourcing for Healthcare Company

    5.0 — Reliasourcing Inc handles a healthcare company's sales and customer service efforts. They handle outbound and inbound campaigns to increase conversion rates and meet sales targets. Read more
    Read 1 Review

    Industry Experience

    Reliasourcing Inc has demonstrated expertise in the Healthcare and IT Services industries, receiving favorable feedback for their proactive and customer-focused approach. In Healthcare, they excelled in sales and customer service, achieving significant revenue and high customer satisfaction scores. In IT Services, their efficient lead sourcing and meeting coordination contributed to substantial client growth. Overall, they are recognized for their strong project management, high-quality personnel, and ability to adapt quickly to client needs, making them suitable partners in these sectors.

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    Healthcare IT Services

    Average Project Cost Breakdown

    $10,000 to $49,000 (1)

    What Clients Have Said

    Clients consistently praise Reliasourcing Inc for their cost efficiency and overall value for money. One client highlighted their 'good value for cost' and noted significant revenue generation, while another emphasized the company's ability to provide seamless onboarding and high-caliber professionals at competitive prices. Overall, feedback indicates strong satisfaction with the company's pricing relative to the quality of service delivered, reinforcing their reputation as a cost-effective solution for business needs.
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  • STAFFVIRTUAL Logotype

    5.0 3 reviews
    $1,000+
    < $25 / hr
    250 - 999
    Mandaluyong City, Philippines

    Services provided

    10% Customer Service Outsourcing
    26% Back Office Outsourcing
    24% Call Center Services +3
    20% Accounting
    10% HR Consulting
    10% Recruiting

    Focus Areas

    50% Phone Support Services
    50% Email Support Services

    STAFFVIRTUAL is a Customer Support Outsourcing company specializing in 24/7 customer service solutions. Their services have led to a 25% increase in customer satisfaction for both Gymshark and Milk Makeup, with reviews highlighting their exceptional project management and adaptability. However, further proactive process enhancements could be beneficial.

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    Reviews mention Great project management

    Clients have consistently praised STAFFVIRTUAL for their exceptional project management capabilities. For instance, the Chief Brand Officer of Gymshark highlighted their 'superb' management, noting effortless deadline adherence and commendable responsiveness to dynamic needs. Similarly, the CEO of Milk Makeup described their project management as 'top-notch,' emphasizing their ability to meet deadlines and adapt swiftly to evolving requirements. Overall, the sentiment reflects strong satisfaction with STAFFVIRTUAL's organizational effectiveness and flexibility.
    • Call Center Services for Fitness Apparel Brand
      5.0 Oct 7, 2023

      Their project management was superb. Meeting deadlines seemed effortless, and their responsiveness to our dynamic needs was commendable.

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    • Call Center Services for Online Beauty Brand
      5.0 Oct 7, 2023

      Their project management was absolutely top-notch. They excelled at meeting deadlines and were quick to pivot as our needs evolved.

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    1 of 1 Phone Support Services reviews is 5 stars
    $50,000 – $199,999 avg. project cost

    Phone Support Services Experience

    STAFFVIRTUAL's Phone Support Services have received overwhelmingly positive feedback, with 85% of reviewers praising their responsiveness and expertise. Clients, including Gymshark, reported a 25% increase in customer satisfaction and highlighted the company's dedication to 24/7 support. Notable strengths include efficient order processing and adaptability to client needs. While the overall sentiment is highly favorable, some clients suggested that proactive process improvement suggestions could enhance the partnership further.

    Read Most Recent Review

    Average Project Cost Breakdown

    $50,000 to $199,999 (1)

    What Clients Have Said

    Clients have expressed satisfaction with STAFFVIRTUAL's pricing, noting that it fits their budgets while providing significant value. For instance, Gymshark highlighted that the pricing was a key factor in their selection, leading to a 25% increase in customer satisfaction and a 15% boost in efficiency. Similarly, Milk Makeup appreciated the company's commitment to cost-saving, resulting in a 15% increase in sales. Overall, the sentiment reflects a strong perception of value for money.
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    United States (1) England (1)
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  • Premier BPO Logotype

    4.1 4 reviews
    $1,000+
    < $25 / hr
    250 - 999
    Quezon City, Philippines

    Services provided

    16% Customer Service Outsourcing
    30% Back Office Outsourcing
    15% Finance & Accounting Outsourcing (FAO) +3
    15% PEO/Employee Leasing
    14% Call Center Services
    10% Sales Outsourcing

    Focus Areas

    50% Phone Support Services
    50% Order Processing & Taking

    Premier BPO is a back office service provider known for delivering efficient and quality solutions that enhance business operations. Reviewers praise their ability to improve speed and ease of operations, with positive feedback on their customer service and solution-oriented approach. Approximately 67% of the reviews highlight their strengths in client service and communication, while some note an opportunity for price improvement.

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    Reviews mention Easy to work with

    Clients consistently highlight Premier BPO's ease of collaboration, emphasizing their quick responsiveness and effective communication. One client noted, 'We love working with Premier BPO,' while another praised their ability to provide solutions that meet client needs promptly. Overall, the sentiment regarding their work relationship is overwhelmingly positive, with no reported areas for improvement.
    • Virtual Assistant for IT Company
      5.0 Aug 12, 2017

      We love working with Premier BPO. They are great at working with customers.

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    Industry Experience

    Premier BPO has garnered positive feedback across the IT Services and Manufacturing industries. Clients in IT highlight their efficiency, client service, and cost-saving capabilities, noting significant revenue increases and time savings. In Manufacturing, customers commend their approachability and the ease of access to services, though time savings are less emphasized. Overall, Premier BPO is recognized for enhancing operational efficiency and providing reliable support in both sectors, making them a strong candidate for projects in these industries.

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    Select Industry to see insights

    IT Services Manufacturing

    View projects from:

    Tampa, Florida (1) Berkeley, California (1) Pfafftown, North Carolina (1)

    Quezon City, Philippines

    30th Floor, Cyberone Building, Eastwood Avenue, Bagumbayan, Libis,
    Quezon City, Philippines 1800

    31 - 40

    63.917.559.0169

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  • Concert 8 Solutions Inc. Logotype

    3.5 3 reviews
    Undisclosed
    Undisclosed
    50 - 249
    Makati, Philippines

    Services provided

    65% Customer Service Outsourcing
    15% Back Office Outsourcing
    10% Call Center Services +1
    10% Sales Outsourcing

    Focus Areas

    40% Phone Support Services
    40% Chat Support Services
    10% Email Support Services +1
    10% Order Processing & Taking

    Concert 8 Solutions Inc. is a Business Process Outsourcing (BPO) company that provides helpdesk and live chat support services. The firm received mixed reviews, with 67% positive feedback praising its professionalism, responsiveness, and effective communication. However, 33% of reviews raised serious concerns about unethical conduct and financial dishonesty.

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    Reviews mention Communicative

    Concert 8 Solutions Inc. has received high praise for their communicative approach, with clients noting their 'extremely effective' workflow and responsiveness. One client highlighted the seamless transition from weekly meetings to effective communication via Slack, emphasizing the team's readiness to engage as needed. Their professionalism and pleasant demeanor further enhance client interactions, leading to a positive overall sentiment regarding communication capabilities.
    • Helpdesk Services for AI Company
      5.0 Apr 26, 2022

      Extremely effective. At the beginning our DevOps Team Leader had weekly meetings with the team, afterwards these meetings became redundant and we moved to communicating through Slack. They were always extremely responsive and ready to jump to a meeting if needed. Their professionalism and understanding of our complex product, as well as their responsiveness. In addition, everyone in Concert8 were extremely pleasant to communicate with.

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    Industry Experience

    Concert 8 Solutions Inc. has received positive feedback particularly in the IT Services and Media industries. Clients from IT Services praise their helpdesk support and professionalism, though some issues regarding financial practices were noted. In the Media sector, they excelled in providing live chat support, resulting in increased sales inquiries. Overall, they are regarded as responsive and dedicated, making them a suitable choice for clients in IT and Media seeking reliable outsourced services.

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    Select Industry to see insights

    IT Services Other Industry Media

    Average Project Cost Breakdown

    Less than $10,000 (2) $200,000 to $999,999 (1)

    What Clients Have Said

    Clients generally perceive Concert 8 Solutions Inc. as offering good value for money, with comments highlighting their competitive pricing and professional service. One client noted their 'good value for cost' and another appreciated their responsiveness and professionalism. However, a serious concern was raised regarding unethical practices related to deposit refunds, which negatively impacted the overall sentiment. Overall, while some clients were satisfied with the service quality, issues regarding financial integrity were significant.
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    Israel (1) Philippines (1) United States (1)
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  • ND-KNOW SOLUTIONS Logotype

    4.9 12 reviews
    $1,000+
    < $25 / hr
    50 - 249
    Davao City, Philippines

    Services provided

    20% Customer Service Outsourcing
    35% Graphic Design
    25% Video Production +2
    10% IT Staff Augmentation
    10% Web Design

    Focus Areas

    20% Phone Support Services
    45% Chat Support Services
    35% Email Support Services

    ND-KNOW SOLUTIONS is a Customer Service BPO company providing outsourced customer support and customer care outsourcing. Their reviews emphasize professionalism, timely delivery, and exceeding expectations, with 100% positive feedback. Clients appreciate their effective communication and problem-solving skills, aiming for long-term collaboration.

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    Reviews mention Hard working

    Clients consistently commend ND-KNOW SOLUTIONS for their hard work and commitment. One client noted their impressive dedication, stating, "They’re really committed — sometimes more than us!" They highlighted instances where the team proactively engaged with potential clients, showcasing their willingness to go above and beyond. Overall, the sentiment reflects a strong appreciation for their hardworking nature and effective support, contributing significantly to the clients' success.
    • Lead Generation & BPO for Software Development Company
      5.0 Apr 6, 2022

      Moreover, their work is amazing, and so is our interaction with their team. The discovery phase helped us determine the clients we want to pursue, and ND-KNOW SOLUTIONS is really invested in the task. ND-KNOW SOLUTIONS is responsive even though we’re in different time zones. Thre are two things that we find most impressive about ND-KNOW SOLUTIONS. Firstly, they’re communicative; communication has been amazing with them. Secondly, they’re really committed — sometimes more than us!

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    1 of 1 Customer Service Outsourcing reviews are 5 stars
    Unknown avg. project cost

    Customer Service Outsourcing PROJECT HIGHLIGHT

    Customer Service Outsourcing for Trade Show Services Company

    5.0 — ND-KNOW SOLUTIONS provides customer service outsourcing services for a trade show services company. They answer the end customers' questions and communicate with the client's warehouses. Read more
    Read 1 Review

    Industry Experience

    ND-KNOW SOLUTIONS has demonstrated expertise across several industries, including Gaming, Contracting, Financial Services, Real Estate, Construction, Advertising & Marketing, IT Services, Software, and Education. Clients appreciated their professionalism, timely delivery, and effective communication. The company excelled in enhancing online presence and lead generation, particularly in IT and Education. Overall sentiment is notably positive, highlighting their strong alignment with client values and the ability to deliver impactful results in diverse sectors.

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    Select Industry to see insights

    Gaming Contracting Financial services Real estate Construction Advertising & marketing IT Services Software Education

    Average Project Cost Breakdown

    Less than $10,000 (2) $10,000 to $49,000 (1) $50,000 to $199,999 (1)

    What Clients Have Said

    Clients consistently express satisfaction with ND-KNOW SOLUTIONS' pricing, noting it as a key factor in their selection. Feedback highlights that the company's services provide good value for money, with one client stating, 'Pricing fit our budget' and another mentioning 'good value for cost.' The overall sentiment is positive, as clients appreciate the combination of affordability and quality, often indicating a strong alignment of company values and culture.
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  • Magellan Solutions Outsourcing Inc Logotype

    4.5 12 reviews
    $10,000+
    < $25 / hr
    250 - 999
    Mandaluyong, Philippines

    Services provided

    25% Customer Service Outsourcing
    20% Back Office Outsourcing
    20% Call Center Services +2
    20% Sales Outsourcing
    15% Finance & Accounting Outsourcing (FAO)

    Focus Areas

    22% Phone Support Services
    43% Chat Support Services
    22% Order Processing & Taking +1
    13% Email Support Services

    Magellan Solutions Outsourcing Inc is a comprehensive outsourcing service provider, offering back office, inbound, and outbound services. Reviewers consistently commend their professionalism, efficiency, and significant cost and time savings. Positive feedback dominates, with clients highlighting strengths such as adaptability and strong customer service. A notable 100% of reviews mention their ability to alleviate workload stress and improve business operations.

    See all 12 projects

    Reviews mention Hard working

    Clients have consistently highlighted the strong work ethic of Magellan Solutions Outsourcing Inc. One client noted, 'The work ethic is strong,' emphasizing their commitment to delivering efficient and effective service. Overall, the sentiment surrounding their hardworking nature is positive, reflecting a reliable and dedicated approach to client needs.
    • Customer Phone Support for Small Media Firm
      4.5 Aug 12, 2017

      The work ethic is strong.

      Read Full Review
    Read All Reviews

    Industry Experience

    Magellan Solutions Outsourcing Inc demonstrates strong expertise in various industries, particularly Healthcare, Retail, Manufacturing, Media, and IT Services. Clients consistently praise their professionalism, efficiency, and ability to enhance customer service while saving time and resources. Feedback indicates significant positive impact in Healthcare and Retail sectors, with notable strengths in call handling and back-office support. Overall, the sentiment is highly favorable, making them a compelling choice for companies seeking reliable outsourcing solutions in these industries.

    Read All Reviews

    Select Industry to see insights

    Retail Healthcare Manufacturing Media Transportation IT Services Consumer Products

    Average Project Cost Breakdown

    $50,000 to $199,999 (4) $10,000 to $49,000 (3) $200,000 to $999,999 (2) Less than $10,000 (1)

    What Clients Have Said

    Overall feedback regarding Magellan Solutions Outsourcing Inc. indicates a strong positive sentiment towards their cost and value for money. Clients appreciate the savings in time and money, with one stating they save thousands monthly. Another noted they spend between $10,000 and $49,999 annually, emphasizing satisfaction with the pricing structure. Several reviews highlight that the services provided are worth the investment, with clients valuing the efficiency and professionalism that contribute to significant operational cost reductions.
    Read All Reviews

    View projects from:

    Jacksonville, Florida (1) Atlanta, Georgia (1) Joliet, Illinois (1) Detroit, Michigan (1) Columbus, Ohio (1) San Jose, California (1) Abington, Massachusetts (1) Chelsea, Massachusetts (1) Centreville, Virginia (1) Herndon, Virginia (1) Perryton, Texas (1) Owego, New York (1)
    View Profile
  • Dynamic Business Outsourcing Solutions Logotype

    4.0 1 review
    $5,000+
    Undisclosed
    50 - 249
    Quezon City, Philippines

    Services provided

    20% Customer Service Outsourcing
    20% Back Office Outsourcing
    20% Call Center Services +2
    20% IT Staff Augmentation
    20% Staffing

    Focus Areas

    33% Phone Support Services
    50% Order Processing & Taking
    17% Chat Support Services

    Dynamic Business Outsourcing Solutions is a business process outsourcing company providing administrative support and staffing solutions. Feedback indicates a positive experience, with 100% of the reviewers highlighting effective staff support and training. However, there is a suggestion for improvement in aligning reporting with client-specific key result areas.

    See all 1 projects

    Industry Experience

    Dynamic Business Outsourcing Solutions has received positive feedback particularly from the financial services industry, where they provided effective administrative support and back-office processing for an insurance brokerage. Clients commend their cost-effective solutions, strong training support, and efficient communication. Overall sentiment in this sector highlights DBOS's expertise in enhancing operational efficiency, making them a suitable partner for businesses seeking administrative outsourcing in finance.

    Read All Reviews

    Select Industry to see insights

    Financial services

    Average Project Cost Breakdown

    $50,000 to $199,999 (1)

    What Clients Have Said

    Clients have expressed satisfaction with Dynamic Business Outsourcing Solutions' cost-effective services, highlighting their ability to provide comprehensive administrative support within budget. One client noted the recommendation from another company, emphasizing DBOS's value in enhancing operational efficiency. However, there are suggestions for improvement in their reporting practices to better align with client expectations. Overall, the sentiment reflects a positive perception of the company's pricing relative to the quality of services provided.
    Read All Reviews
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  • OptimumSource Logotype

    3.9 4 reviews
    $1,000+
    < $25 / hr
    50 - 249
    Pasig, Philippines

    Services provided

    13% Customer Service Outsourcing
    25% Back Office Outsourcing
    24% Call Center Services +3
    13% HR Outsourcing
    13% Sales Outsourcing
    12% Recruiting

    Focus Areas

    100% Phone Support Services

    OptimumSource is a back office service provider specializing in data entry, payment processing, and secure information management. Across reviews, they are consistently praised for their reliability, expertise, and excellent communication, with 100% of reviewers highlighting their ability to save time and costs. Clients express high satisfaction, noting significant cost savings and over 100 hours saved monthly, with no major areas for improvement identified.

    See all 4 projects

    Reviews mention Reliable

    OptimumSource has consistently received positive feedback regarding their reliability from clients. A notable review emphasized their ability to deliver quality work and maintain strong communication, with the client stating, 'They are trusted and reliable. They have proven it over the time we have worked with them.' Another client highlighted their ease of collaboration, reinforcing the sentiment of dependability and satisfaction with the services provided.
    • Data Entry and Payment Services for Business Services Firm
      4.5 Nov 2, 2017

      They are trusted and reliable. They have proven it over the time we have worked with them. They are reliable and easy to work with.

      Read Full Review
    Read All Reviews

    Industry Experience

    OptimumSource has received positive feedback across various industries, including Manufacturing, Business Services, Financial Services, and Human Resources. Clients praise their expertise in data security, reliability, and customer service, noting significant time and cost savings. In Manufacturing, they excel at safeguarding data, while in Business Services and HR, they effectively manage back-office operations and compliance. Overall, the sentiment is highly favorable, indicating a strong fit for clients seeking comprehensive back-office solutions and support in these sectors.

    Read All Reviews

    Select Industry to see insights

    Manufacturing Business services Financial services Human Resources

    Average Project Cost Breakdown

    $10,000 to $49,000 (3) $50,000 to $199,999 (1)

    What Clients Have Said

    Clients consistently highlight OptimumSource's competitive pricing and significant value for money. One client noted a monthly saving of $2,000, while another reported savings exceeding $10,000 monthly. Their billing structure is clear, with monthly charges for base services and additional costs for advanced needs. Overall, clients appreciate the cost-effectiveness and reliability of OptimumSource, indicating that the services provided exceed in-house capabilities at a favorable price.
    Read All Reviews

    View projects from:

    Kansas City, Missouri (1) Rock Island, Illinois (1) Brooklyn, New York (1) Oakmont, Pennsylvania (1)
    View Profile
  • Konnektors Logotype

    4.1 7 reviews
    $1,000+
    < $25 / hr
    10 - 49
    Davao City, Philippines

    Services provided

    10% Customer Service Outsourcing
    30% Email Marketing
    15% Call Center Services +4
    14% Back Office Outsourcing
    11% Sales Outsourcing
    10% Content Marketing
    10% Social Media Marketing

    Focus Areas

    17% Phone Support Services
    44% Chat Support Services
    22% Email Support Services +1
    17% Order Processing & Taking

    Konnektors is a lead generation and sales process outsourcing firm with expertise in digital marketing and website development. The reviews highlight their effectiveness in delivering qualified leads, exceptional project management, and customer engagement. With 83% of reviews being positive, clients commend their data-driven strategies, professionalism, and commitment to achieving business objectives. However, some feedback suggests room for improvement in meeting initial commitments.

    See all 7 projects

    Reviews mention Honest

    The client expressed a positive sentiment towards Konnektor, highlighting their 'honest expectation' and the quality of work delivered. They appreciated the personal connection established during the collaboration, which fostered a productive working relationship. The client noted that mid-process changes were handled seamlessly, reflecting the company's transparency and adaptability. Overall, the feedback indicates a strong satisfaction with Konnektor's services and a willingness to recommend them for future projects.
    • Calling Services for Mobile Event App
      5.0 Mar 19, 2020

      Personal connection ( no pun intended ) Honest expectation Quality workers Fair market price

      Read Full Review
    Read All Reviews
    1 of 1 reviews is 5 stars
    Less than $10,000 avg. project cost

    Reviewed 1 time in the past 6 months

    In the past six months, client feedback for Konnektors has been predominantly positive. A CEO from MailVcity LLC highlighted their effective lead generation services, noting the consistent delivery of qualified leads that enhanced outreach efforts. The team was praised for their professionalism, responsiveness, and timely project management. Clients appreciated the cultural fit and budget alignment, with no significant areas for improvement identified, indicating a strong overall satisfaction with their services.
    Read 1 Recent Review

    Average Project Cost Breakdown

    Less than $10,000 (5) $10,000 to $49,000 (2)

    What Clients Have Said

    Clients frequently commend Konnektors for their competitive pricing and the overall value they deliver. For instance, one client noted, 'Good value for cost,' while another emphasized that their 'pricing fit our budget' and resulted in an 'impressive conversion rate.' Overall sentiment reflects satisfaction with the cost-effectiveness of services, although there was one instance where expectations were not met, highlighting the importance of consistent delivery across projects.
    Read All Reviews

    View projects from:

    United States (5) Australia (1)
    View Profile
  • VXI Global Solutions Inc. Logotype

    Not yet reviewed

    $25,000+
    < $25 / hr
    10,000+
    Makati, Philippines

    Services provided

    45% Customer Service Outsourcing
    25% Call Center Services
    10% Back Office Outsourcing +3
    10% Custom Software Development
    5% AI Development
    5% AR/VR Development

    Focus Areas

    45% Phone Support Services
    35% Chat Support Services
    10% Email Support Services +1
    10% Order Processing & Taking

    VXI Global Solutions Inc. Is a Customer Service Outsourcing company established in 1998. The company offers Customer Service Outsourcing and Call Center Services.

    Read more

    Makati, Philippines

    SM Cyber2, Jupiter and Zodiac Sts. cor. Buendia Ave.,
    Makati, Philippines 1226

    2001 - 5000

    1639177775555

    See All Locations (4)
    View Profile
  • PartnerHero Logotype

    4.9 6 reviews
    Undisclosed
    < $25 / hr
    1,000 - 9,999
    Quezon City, Philippines

    Services provided

    60% Customer Service Outsourcing
    10% Application Testing
    10% Back Office Outsourcing +2
    10% Call Center Services
    10% Finance & Accounting Outsourcing (FAO)

    Focus Areas

    20% Phone Support Services
    40% Email Support Services
    35% Chat Support Services +1
    5% Order Processing & Taking

    PartnerHero is a Customer Service BPO that specializes in Customer Support Outsourcing and Remote Customer Care solutions. Reviewers consistently praise the company for its great cultural fit, alignment with client values, and exceptional customer service, with 100% expressing satisfaction. Notably, PartnerHero achieved a monthly customer satisfaction average score of 4.65 out of 5 stars, demonstrating strong performance and client satisfaction.

    See all 6 projects

    Reviews mention Great team

    The feedback from clients highlights PartnerHero as a great team, characterized by professionalism, friendliness, and effective communication. One client noted, 'Working with everyone in the team is a joy,' emphasizing the positive attitude of all members. Additionally, the client appreciated the balance of daily updates and weekly reports, which kept them informed without overwhelming them. Overall, the sentiment is overwhelmingly positive, with clients considering PartnerHero an incredible partner and integral to their operations.
    • Customer Support Services for SaaS Company
      5.0 Feb 21, 2023

      The attitude across all members of the team is incredible. We love working with them and see them as a genuine part of our team. They are honestly an incredible partner, and wider team to work with.

      Read Full Review
    Read All Reviews
    1 of 2 Customer Service Outsourcing reviews are 5 stars
    1 new review for Customer Service Outsourcing in past 6 months
    $200,000 – $999,999 avg. project cost

    Customer Service Outsourcing PROJECT HIGHLIGHT

    Customer Support for OOH Media & Tech Company

    4.5 — PartnerHero provides an OOH media and tech firm with customer support. The vendor manages requests from end customers, resolves tickets remotely, and provides training for the client's Tier 1 Read more
    Read 2 Reviews

    View projects from:

    Manhattan, New York (1) El Segundo, California (1) Missoula, Montana (1) Somerville, Massachusetts (1) Bergen Beach, New York (1)

    Quezon City, Philippines

    60 General Aguinaldo Avenue
    Quezon City, Philippines 1109

    201 - 250

    See All Locations (7)
    View Profile
  • Outsourced VA Logotype

    Not yet reviewed

    $10,000+
    < $25 / hr
    10 - 49
    Iloilo City, Philippines

    Services provided

    50% Customer Service Outsourcing
    25% Back Office Outsourcing
    15% Sales Outsourcing +1
    10% Finance & Accounting Outsourcing (FAO)

    Focus Areas

    50% Phone Support Services
    20% Chat Support Services
    20% Email Support Services +1
    10% Order Processing & Taking

    Outsourced VA is a small Customer Service Outsourcing company. Established in 2009, the team provides Customer Service Outsourcing and Back Office Outsourcing.

    Read more
    View Profile
  • HSN Philippines, Inc. Logotype

    Not yet reviewed

    $5,000+
    < $25 / hr
    250 - 999
    Mandaluyong, Philippines

    Services provided

    20% Customer Service Outsourcing
    40% Call Center Services
    15% Back Office Outsourcing +4
    10% Sales Outsourcing
    5% IT Managed Services
    5% IT Staff Augmentation
    5% Social Media Marketing

    Focus Areas

    70% Phone Support Services
    20% Chat Support Services
    10% Email Support Services

    In Mandaluyong, Philippines and Manila, Philippines, HSN Philippines, Inc. Is a phone answering service. The team focuses on Call Center Services and Customer Service Outsourcing.

    Read more
    View Profile
  • Transcom Logotype

    Not yet reviewed

    $1,000+
    < $25 / hr
    10,000+
    Bacolod, Philippines

    Services provided

    20% Customer Service Outsourcing
    65% Call Center Services
    15% Sales Outsourcing

    Focus Areas

    100% Phone Support Services

    Transcom is a large telephone answering service located in Örebro, Sweden and Bacolod, Philippines. Their services include Call Center Services and Customer Service Outsourcing.

    Read more

    Bacolod, Philippines

    Singcang-Airport
    Bacolod, Philippines 6100

    501 - 750

    See All Locations (2)
    View Profile
  • Everise Logotype

    Not yet reviewed

    $250,000+
    Undisclosed
    10,000+
    Taguig, Philippines

    Services provided

    10% Customer Service Outsourcing
    10% AI Development
    10% Application Testing +7
    10% Blockchain
    10% Branding
    10% Call Center Services
    10% Custom Software Development
    10% Generative AI
    10% IT Managed Services
    10% Mobile App Development

    Focus Areas

    40% Phone Support Services
    30% Chat Support Services
    30% Email Support Services

    Founded in 2016, Everise is a branding firm. In Singapore and Austin, Texas, the team specializes in Branding and IT managed services.

    Read more

    Taguig, Philippines

    West, corner, 3030, 11th Floor, Bonifacio One Technology Tower, Rizal Drive, 1634 31st Street, Taguig
    Taguig, Philippines 1634

    2001 - 5000

    See All Locations (8)
    View Profile
  • OBPO Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    1,000 - 9,999
    Iloilo City, Philippines

    Services provided

    25% Customer Service Outsourcing
    50% Call Center Services
    25% Back Office Outsourcing

    Focus Areas

    100% Phone Support Services

    OBPO is a call center. The large Iloilo City, Philippines-based team specializes in Call Center Services and Back Office Outsourcing. The firm was founded in 2000.

    Read more
    View Profile
  • Asia Premier One Source Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    250 - 999
    Makati, Philippines

    Services provided

    45% Customer Service Outsourcing
    32% Call Center Services
    18% Back Office Outsourcing +1
    5% Transcription

    Focus Areas

    37% Phone Support Services
    37% Order Processing & Taking
    13% Chat Support Services +1
    13% Email Support Services

    Asia Premier One Source is a Customer Service Outsourcing company. Based in Makati, Philippines and Taguig, Philippines, the company offers Customer Service Outsourcing and Call Center Services.

    Read more
    View Profile
  • Equicom Services, Inc. Logotype

    Not yet reviewed

    $10,000+
    < $25 / hr
    1,000 - 9,999
    Manila, Philippines

    Services provided

    50% Customer Service Outsourcing
    40% Back Office Outsourcing
    10% Finance & Accounting Outsourcing (FAO)

    Focus Areas

    30% Phone Support Services
    35% Chat Support Services
    35% Email Support Services

    Equicom Services, Inc., a Customer Service Outsourcing company, provides Customer Service Outsourcing and Back Office Outsourcing. The firm is in Manila, Philippines.

    Read more
    View Profile
  • KMC Solutions Logotype

    Not yet reviewed

    $1,000+
    < $25 / hr
    1,000 - 9,999
    Taguig, Philippines

    Services provided

    10% Customer Service Outsourcing
    60% Employer of Record (EOR) Services
    10% Back Office Outsourcing +2
    10% Finance & Accounting Outsourcing (FAO)
    10% HR Outsourcing

    Focus Areas

    25% Phone Support Services
    25% Chat Support Services
    25% Email Support Services +1
    25% Order Processing & Taking

    KMC Solutions, an Employer of Record (EOR) Services company, was founded in 2010. The company offers Employer of Record (EOR) Services and Back Office Outsourcing.

    Read more
    View Profile
  • Omada One Logotype

    Not yet reviewed

    $5,000+
    Undisclosed
    250 - 999
    Makati, Philippines

    Services provided

    25% Customer Service Outsourcing
    25% Back Office Outsourcing
    25% Call Center Services +1
    25% Finance & Accounting Outsourcing (FAO)

    Focus Areas

    25% Phone Support Services
    25% Chat Support Services
    25% Email Support Services +1
    25% Order Processing & Taking

    Omada One is a phone answering service in Makati, Philippines and Mabalacat, Philippines. The team offers Call Center Services and Back Office Outsourcing.

    Read more
    View Profile
  • VirtualChampsGlobal Logotype

    Not yet reviewed

    $1,000+
    < $25 / hr
    50 - 249
    General Santos City, Philippines

    Services provided

    10% Customer Service Outsourcing
    10% Accounting
    10% Back Office Outsourcing +7
    10% Call Center Services
    10% Family Law
    10% Finance & Accounting Outsourcing (FAO)
    10% Sales Outsourcing
    10% UX/UI Design
    10% Video Production
    10% Web Design

    Focus Areas

    50% Phone Support Services
    25% Chat Support Services
    25% Email Support Services

    VirtualChampsGlobal is a web design company. In General Santos City, Philippines, the agency offers Web Design and UX/UI Design.

    Read more
    View Profile

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Ability to deliver
Focus
Clutch Leaders Matrix

Rollover to see company insights or click a company below for more details.

1 Big Outsource
2 Unity Communications
3 Connext
4 Boldr.
5 IdeasUnlimited
6 Remote CoWorker
7 Select VoiceCom
8 Enshored
9 SupportZebra
10 Hit Rate Solutions
11 Outsourced
12 Acquire Intelligence
13 Penbrothers
14 Satellite Office
15 six eleven global services

List of the Top 15 Philippines Customer Service Phone Support Companies

  1. Big Outsource Logotype

    Big Outsource

    $10,000+
    < $25 / hr
    250 - 999
    San Pablo City, Philippines

    Ability to deliver

    38.7/40.0
    20/20 Reviews
    10/10 Clients & Experience
    8.7/10 Market Presence

    Service focus

    40% Customer Service Outsourcing
    50% Phone Support Services
    60% Other
    View Profile Visit Website
  2. Unity Communications Logotype

    Unity Communications

    $1,000+
    < $25 / hr
    1,000 - 9,999
    Taguig, Philippines

    Ability to deliver

    38.4/40.0
    18.8/20 Reviews
    10/10 Clients & Experience
    9.6/10 Market Presence

    Service focus

    15% Customer Service Outsourcing
    30% Phone Support Services
    85% Other
    View Profile Visit Website
  3. Connext Logotype

    Connext

    $1,000+
    < $25 / hr
    1,000 - 9,999
    Angeles, Philippines

    Ability to deliver

    35.4/40.0
    17/20 Reviews
    10/10 Clients & Experience
    8.4/10 Market Presence

    Service focus

    30% Customer Service Outsourcing
    60% Phone Support Services
    70% Other
    View Profile Visit Website
  4. Boldr. Logotype

    Boldr.

    $1,000+
    Undisclosed
    1,000 - 9,999
    Pasig, Philippines

    Ability to deliver

    35.4/40.0
    15.8/20 Reviews
    10/10 Clients & Experience
    9.6/10 Market Presence

    Service focus

    50% Customer Service Outsourcing
    30% Phone Support Services
    50% Other
    View Profile Visit Website
  5. IdeasUnlimited Logotype

    IdeasUnlimited

    $1,000+
    < $25 / hr
    50 - 249
    Koronadal City, Philippines

    Ability to deliver

    37.9/40.0
    19.8/20 Reviews
    10/10 Clients & Experience
    8.1/10 Market Presence

    Service focus

    30% Customer Service Outsourcing
    50% Phone Support Services
    70% Other
    View Profile Visit Website
  6. Remote CoWorker Logotype

    Remote CoWorker

    $1,000+
    < $25 / hr
    1,000 - 9,999
    Taguig, Philippines

    Ability to deliver

    38.9/40.0
    20/20 Reviews
    10/10 Clients & Experience
    8.9/10 Market Presence

    Service focus

    10% Customer Service Outsourcing
    33% Phone Support Services
    90% Other
    View Profile Visit Website
  7. Select VoiceCom Logotype

    Select VoiceCom

    $5,000+
    < $25 / hr
    1,000 - 9,999
    Cebu City, Philippines

    Ability to deliver

    34.2/40.0
    17.4/20 Reviews
    10/10 Clients & Experience
    6.8/10 Market Presence

    Service focus

    30% Customer Service Outsourcing
    45% Phone Support Services
    70% Other
    View Profile Visit Website
  8. Enshored Logotype

    Enshored

    $50,000+
    < $25 / hr
    1,000 - 9,999
    Pasig, Philippines

    Ability to deliver

    31.9/40.0
    16.6/20 Reviews
    6.9/10 Clients & Experience
    8.4/10 Market Presence

    Service focus

    30% Customer Service Outsourcing
    32% Phone Support Services
    70% Other
    View Profile Visit Website
  9. SupportZebra Logotype

    SupportZebra

    $5,000+
    < $25 / hr
    1,000 - 9,999
    Cagayan De Oro City, Philippines

    Ability to deliver

    31.2/40.0
    16.4/20 Reviews
    7.6/10 Clients & Experience
    7.1/10 Market Presence

    Service focus

    70% Customer Service Outsourcing
    50% Phone Support Services
    30% Other
    View Profile Visit Website
  10. Hit Rate Solutions Logotype

    Hit Rate Solutions

    $1,000+
    < $25 / hr
    50 - 249
    Bacolod, Philippines

    Ability to deliver

    35.4/40.0
    16.6/20 Reviews
    9.5/10 Clients & Experience
    9.3/10 Market Presence

    Service focus

    15% Customer Service Outsourcing
    100% Phone Support Services
    85% Other
    View Profile Visit Website
  11. Outsourced Logotype

    Outsourced

    Undisclosed
    Undisclosed
    1,000 - 9,999
    Quezon City, Philippines

    Ability to deliver

    32.4/40.0
    18.8/20 Reviews
    4.4/10 Clients & Experience
    9.2/10 Market Presence

    Service focus

    15% Customer Service Outsourcing
    25% Phone Support Services
    85% Other
    View Profile Visit Website
  12. Acquire Intelligence Logotype

    Acquire Intelligence

    $1,000+
    < $25 / hr
    1,000 - 9,999
    Pasig, Philippines

    Ability to deliver

    30.9/40.0
    15/20 Reviews
    6.8/10 Clients & Experience
    9.2/10 Market Presence

    Service focus

    16% Customer Service Outsourcing
    50% Phone Support Services
    84% Other
    View Profile Visit Website
  13. Penbrothers Logotype

    Penbrothers

    Undisclosed
    Undisclosed
    1,000 - 9,999
    Makati, Philippines

    Ability to deliver

    32/40.0
    16.4/20 Reviews
    7.2/10 Clients & Experience
    8.4/10 Market Presence

    Service focus

    10% Customer Service Outsourcing
    25% Phone Support Services
    90% Other
    View Profile Visit Website
  14. Satellite Office Logotype

    Satellite Office

    Undisclosed
    Undisclosed
    1,000 - 9,999
    Taguig, Philippines

    Ability to deliver

    31.8/40.0
    15/20 Reviews
    10/10 Clients & Experience
    6.8/10 Market Presence

    Service focus

    10% Customer Service Outsourcing
    30% Phone Support Services
    90% Other
    View Profile Visit Website
  15. six eleven global services Logotype

    six eleven global services

    $1,000+
    < $25 / hr
    1,000 - 9,999
    Davao City, Philippines

    Ability to deliver

    27.5/40.0
    15.2/20 Reviews
    5.8/10 Clients & Experience
    6.5/10 Market Presence

    Service focus

    30% Customer Service Outsourcing
    75% Phone Support Services
    70% Other
    View Profile Visit Website
  16. Open Access BPO Logotype

    Open Access BPO

    $10,000+
    $50 - $99 / hr
    1,000 - 9,999
    Makati, Philippines

    Ability to deliver

    25/40.0
    16.2/20 Reviews
    0.6/10 Clients & Experience
    8.2/10 Market Presence

    Service focus

    50% Customer Service Outsourcing
    80% Phone Support Services
    50% Other
    View Profile Visit Website
  17. Smiles On Demand Logotype

    Smiles On Demand

    $1,000+
    < $25 / hr
    1,000 - 9,999
    Sibulan, Philippines

    Ability to deliver

    24.3/40.0
    16.8/20 Reviews
    1.6/10 Clients & Experience
    6/10 Market Presence

    Service focus

    50% Customer Service Outsourcing
    25% Phone Support Services
    50% Other
    View Profile Visit Website
  18. OBI Services Logotype

    OBI Services

    $1,000+
    < $25 / hr
    50 - 249
    Dipolog City, Philippines

    Ability to deliver

    33.1/40.0
    18.6/20 Reviews
    7.9/10 Clients & Experience
    6.6/10 Market Presence

    Service focus

    10% Customer Service Outsourcing
    20% Phone Support Services
    90% Other
    View Profile Visit Website
  19. Pac Biz Contact Center Outsourcing Logotype

    Pac Biz Contact Center Outsourcing

    $1,000+
    < $25 / hr
    50 - 249
    Dumaguete, Philippines

    Ability to deliver

    24/40.0
    15.2/20 Reviews
    1.9/10 Clients & Experience
    6.9/10 Market Presence

    Service focus

    45% Customer Service Outsourcing
    50% Phone Support Services
    55% Other
    View Profile Visit Website
  20. Catalyst BPX Logotype

    Catalyst BPX

    $5,000+
    < $25 / hr
    50 - 249
    Taguig, Philippines

    Ability to deliver

    31.3/40.0
    16.4/20 Reviews
    9.2/10 Clients & Experience
    5.8/10 Market Presence

    Service focus

    15% Customer Service Outsourcing
    20% Phone Support Services
    85% Other
    View Profile Visit Website
  21. vlbpo cx Logotype

    vlbpo cx

    $5,000+
    < $25 / hr
    50 - 249
    Caloocan, Philippines

    Ability to deliver

    26.5/40.0
    16.4/20 Reviews
    4.6/10 Clients & Experience
    5.5/10 Market Presence

    Service focus

    45% Customer Service Outsourcing
    25% Phone Support Services
    55% Other
    View Profile Visit Website
  22. Telework PH Logotype

    Telework PH

    $1,000+
    < $25 / hr
    250 - 999
    Baliuag, Philippines

    Ability to deliver

    24/40.0
    16.2/20 Reviews
    2.7/10 Clients & Experience
    5.2/10 Market Presence

    Service focus

    25% Customer Service Outsourcing
    50% Phone Support Services
    75% Other
    View Profile Visit Website
  23. Staff Outsourcing Solutions Logotype

    Staff Outsourcing Solutions

    $1,000+
    < $25 / hr
    1,000 - 9,999
    Cebu City, Philippines

    Ability to deliver

    26.3/40.0
    16.6/20 Reviews
    4.2/10 Clients & Experience
    5.5/10 Market Presence

    Service focus

    10% Customer Service Outsourcing
    50% Phone Support Services
    90% Other
    View Profile Visit Website
  24. Conectys Logotype

    Conectys

    $250,000+
    < $25 / hr
    1,000 - 9,999
    Davao City, Philippines

    Ability to deliver

    22.1/40.0
    14.6/20 Reviews
    0.6/10 Clients & Experience
    6.9/10 Market Presence

    Service focus

    40% Customer Service Outsourcing
    48% Phone Support Services
    60% Other
    View Profile Visit Website
  25. Staffwiz LLC Logotype

    Staffwiz LLC

    $1,000+
    < $25 / hr
    10 - 49
    Makati, Philippines

    Ability to deliver

    30/40.0
    16/20 Reviews
    8.1/10 Clients & Experience
    5.9/10 Market Presence

    Service focus

    15% Customer Service Outsourcing
    25% Phone Support Services
    85% Other
    View Profile Visit Website
  26. SPLACE BPO Logotype

    SPLACE BPO

    $5,000+
    < $25 / hr
    250 - 999
    Davao City, Philippines

    Ability to deliver

    22.1/40.0
    17.2/20 Reviews
    0/10 Clients & Experience
    4.9/10 Market Presence

    Service focus

    20% Customer Service Outsourcing
    35% Phone Support Services
    80% Other
    View Profile Visit Website
  27. Reliasourcing Inc Logotype

    Reliasourcing Inc

    Undisclosed
    Undisclosed
    250 - 999
    Pasay, Philippines

    Ability to deliver

    21.1/40.0
    15.6/20 Reviews
    0.9/10 Clients & Experience
    4.6/10 Market Presence

    Service focus

    40% Customer Service Outsourcing
    25% Phone Support Services
    60% Other
    View Profile Visit Website
  28. STAFFVIRTUAL Logotype

    STAFFVIRTUAL

    $1,000+
    < $25 / hr
    250 - 999
    Mandaluyong City, Philippines

    Ability to deliver

    23.7/40.0
    16.6/20 Reviews
    0/10 Clients & Experience
    7.1/10 Market Presence

    Service focus

    10% Customer Service Outsourcing
    50% Phone Support Services
    90% Other
    View Profile Visit Website
  29. Premier BPO Logotype

    Premier BPO

    $1,000+
    < $25 / hr
    250 - 999
    Quezon City, Philippines

    Ability to deliver

    22/40.0
    13/20 Reviews
    2.1/10 Clients & Experience
    6.9/10 Market Presence

    Service focus

    16% Customer Service Outsourcing
    50% Phone Support Services
    84% Other
    View Profile Visit Website
  30. Concert 8 Solutions Inc. Logotype

    Concert 8 Solutions Inc.

    Undisclosed
    Undisclosed
    50 - 249
    Makati, Philippines

    Ability to deliver

    19.3/40.0
    11.6/20 Reviews
    2.4/10 Clients & Experience
    5.3/10 Market Presence

    Service focus

    65% Customer Service Outsourcing
    40% Phone Support Services
    35% Other
    View Profile Visit Website

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