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Top Phone Support Services in the Philippines

Ratings Updated: June 20, 2026
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113 Companies

Country: Philippines
Customer Service Outsourcing: Phone Support Services

List of the Top Philippines Customer Service Phone Support Companies

  • Unity Communications Logotype

    4.9 44 reviews
    Premier Verified
    $1,000+
    < $25 / hr
    1,000 - 9,999
    Taguig, Philippines

    Services provided

    15% Customer Service Outsourcing
    25% Back Office Outsourcing
    20% Employer of Record (EOR) Services +4
    10% Call Center Services
    10% HR Outsourcing
    10% Recruitment Process Outsourcing
    10% Sales Outsourcing

    Focus Areas

    30% Phone Support Services
    30% Order Processing & Taking
    20% Chat Support Services +1
    20% Email Support Services

    Unity Communications is a Customer Service BPO specializing in outsourced customer support, including call center solutions and remote customer care. The company consistently receives high praise for its professional and efficient service, with over 90% of reviews highlighting their timely responsiveness and ability to improve clients' customer satisfaction metrics. Reviewers frequently commend their thorough hiring process and strong cultural alignment with clients' values, though some suggest refining candidate searches to better fit specific needs.

    See all 44 projects
    1 of 1 reviews is 5 stars
    Unknown avg. project cost

    Reviewed 1 time in the past 6 months

    In recent reviews, clients expressed high satisfaction with Unity Communications, highlighting their effective support in clerical tasks and revenue cycle management. Positive feedback emphasized the team's organization, communication, and respectful demeanor. One client noted that collections remained steady despite employee turnover, and another praised the proactive approach to improving attendance, achieving a 99.59% rate. Overall, the sentiment is overwhelmingly positive, showcasing Unity Communications as a reliable partner in enhancing operational efficiency.
    Read 1 Recent Review
    2 of 3 Phone Support Services reviews are 5 stars
    Unknown avg. project cost

    Phone Support Services Experience

    Unity Communications has received positive feedback in their Phone Support Services, with 100% of reviews indicating satisfaction regarding responsiveness and professionalism. Clients noted improvements in customer service metrics, including faster response times and increased satisfaction scores. Key strengths highlighted include effective team integration, timely project delivery, and a strong alignment with client values. However, some transition processes could be improved for seamless handoffs. Overall, the sentiment is overwhelmingly positive, showcasing their expertise and impact in enhancing customer support functions.

    Read Most Recent Review

    Industry Experience

    Unity Communications has received positive feedback across various industries including Healthcare, Telecommunications, E-commerce, and Education. Clients commend their professionalism, effective communication, and ability to enhance operational efficiency. In Healthcare, they excel in revenue cycle management and customer service, while in Telecommunications, they provide comprehensive support and cost reduction. Their strengths in e-commerce include efficient order processing and customer inquiries, demonstrating adaptability and expertise across sectors. Overall sentiment reflects a high level of satisfaction, making them a suitable partner for diverse business needs.

    Read All Reviews

    Select Industry to see insights

    Wellness & Fitness Healthcare Telecommunications Consumer Products Software Information technology Supply Chain, Logistics, and Transport Agriculture Utilities Advertising & marketing Retail Media Food & Beverages Beauty & Cosmetics Consulting Education IT Services Medical Other industries Other Industry

    Taguig, Philippines

    Fort Legend Tower
    Taguig, Philippines 1634

    201 - 250

    480-550-8700

    See All Locations (6)
    View Profile Visit Website
  • Connext Logotype

    5.0 7 reviews
    Premier Verified
    $1,000+
    < $25 / hr
    1,000 - 9,999
    Angeles, Philippines

    Services provided

    30% Customer Service Outsourcing
    30% Finance & Accounting Outsourcing (FAO)
    20% Back Office Outsourcing +1
    20% IT Staff Augmentation

    Focus Areas

    60% Phone Support Services
    25% Email Support Services
    10% Order Processing & Taking +1
    5% Chat Support Services

    Connext is a versatile outsourcing agency providing call center, accounting, and business process management services. Reviews indicate a strong focus on client alignment, effective recruitment, and seamless integration into clients' workflows, with over 85% of feedback emphasizing their impressive hiring speed and communication. Clients appreciate their proactive approach and dedication to long-term partnerships, although some suggest enhanced employee training.

    See all 7 projects

    Reviews mention Communicative

    Clients consistently commend Connext for their strong communication skills and proactive approach. One client noted, "Frequent touchpoints, great communication and explanations" facilitated effective onboarding. Another emphasized the "very good and transparent" communication with their team, which contributed to a successful workflow. Overall, the sentiment reflects a high level of satisfaction with Connext's communicative practices, highlighting their ability to maintain clarity and responsiveness throughout project engagements.
    • IT Staff Augmentation for Payment Services Company
      5.0 Nov 15, 2022

      ConnextGlobal was more on the ball than we were. We had excellent back and forth communication. Again, we followed the lead they showed us.

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    • Staff Augmentation for Accounting Management Firm
      5.0 Dec 17, 2021

      Our communication with the Connext team who helped us recruit and design a workable structure has been very good and transparent. The communication with the team of our resources has taken time to develop. We are still continuing to work on processes and technologies to improve the workflow.

      Read Full Review
    • Finance & Accounting Outsourcing for Entertainment Co
      5.0 Sep 29, 2025

      Frequent touchpoints, great communication and explanations on what we need to do and what they are doing. This allowed us to make sure all employees were set to onboard day 1, had a sufficient training plan in place for a successful onboarding and achieved their goals as they continue working here.

      Read Full Review
    Read All Reviews

    Industry Experience

    Connext has demonstrated expertise across various industries, including entertainment, real estate, financial services, software, and business services. Clients commend their ability to quickly scale teams and improve operational efficiencies. The overall sentiment is highly positive, highlighting strengths in communication, talent acquisition, and alignment with client values. This provider appears particularly well-suited for companies in need of outsourcing solutions to enhance productivity, streamline operations, and support growth in a collaborative manner.

    Read All Reviews

    Select Industry to see insights

    Arts, entertainment & music Real estate Financial services Software Business services Other Industry

    Average Project Cost Breakdown

    $10,000 to $49,000 (1)

    What Clients Have Said

    Clients consistently highlight Connext's competitive pricing and overall value for money. For instance, one client noted that Connext's pricing fit their budget while aligning with their company values, leading to a successful partnership. Another client emphasized the cost-effectiveness in expanding their operations without the overhead of establishing a legal entity. Overall, the sentiment reflects satisfaction with the balance of cost and quality of service, reinforcing Connext as a reliable outsourcing partner.
    Read All Reviews

    View projects from:

    Honolulu, Hawaii (3) Denver, Colorado (1) Mechanicsville, Virginia (1) Trevose, Pennsylvania (1)

    This provider is fluent in 2 languages:

    • English
    • Spanish

    This provider is available in 7 time zones:

    • Hawaii Standard Time (HST)
    • Alaska Standard Time (AKST)
    • Central Standard Time (CST)
    • Eastern Standard Time (EST)
    • Pacific Standard Time (PST)
    • Phoenix Standard Time (PNT)
    • Mountain Standard Time (MST)
    View Profile Visit Website
  • Remote CoWorker Logotype

    4.8 189 reviews
    Premier Verified
    $1,000+
    < $25 / hr
    1,000 - 9,999
    Taguig, Philippines

    Services provided

    10% Customer Service Outsourcing
    45% Back Office Outsourcing
    15% Finance & Accounting Outsourcing (FAO) +3
    10% Call Center Services
    10% HR Consulting
    10% Sales Outsourcing

    Focus Areas

    33% Phone Support Services
    34% Chat Support Services
    25% Email Support Services +1
    8% Order Processing & Taking

    Remote CoWorker is a Customer Service BPO that excels in providing remote support across various industries, focusing on administrative, operational, and customer service tasks. Reviewers unanimously praise their exceptional responsiveness and project management capabilities. Approximately 90% of the feedback highlights their ability to enhance efficiency and communication while seamlessly integrating into clients' operations, contributing to improved productivity and organizational growth.

    See all 189 projects
    15 of 16 reviews are 5 stars
    1 new review for Customer Service Outsourcing services
    Less than $10,000 avg. project cost

    Reviewed 16 times in the past 6 months

    In the past six months, clients have consistently praised Remote CoWorker for their professionalism and responsiveness. Notable feedback includes a significant increase in business development capacity and improved administrative efficiency. Clients highlighted impressive communication, timely deliveries, and effective problem resolution. For instance, one client noted, 'I have found their communication, oversight, guidance, and value to all to be excellent.' Overall sentiment is overwhelmingly positive, with no major areas for improvement identified.
    Read 18 Recent Reviews
    4 of 7 Phone Support Services reviews are 5 stars
    Less than $10,000 avg. project cost

    Phone Support Services Experience

    Remote CoWorker has received overwhelmingly positive feedback for their Phone Support Services, with 90% of reviewers expressing satisfaction. Clients frequently commend the team's responsiveness, expertise, and effective communication. 85% noted improvements in call handling and administrative efficiency. Reviewers highlighted the company's adaptability and the quality of their staff, with one client stating their virtual assistant exceeded expectations in both skill and work quality. Overall, clients feel supported and valued, leading to a strong recommendation for their services.

    Read Most Recent Review

    View projects from:

    United States (116) Canada (5) United Arab Emirates (2) England (2) Australia (1) Belgium (1) Ireland (1)

    Taguig, Philippines

    5th Ave & 26th St
    Taguig, Philippines

    1001 - 2000

    See All Locations (2)
    View Profile Visit Website

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  • Select VoiceCom Logotype

    4.8 9 reviews
    Premier Verified
    $5,000+
    < $25 / hr
    1,000 - 9,999
    Cebu City, Philippines

    Services provided

    30% Customer Service Outsourcing
    30% Call Center Services
    10% Back Office Outsourcing +3
    10% Finance & Accounting Outsourcing (FAO)
    10% IT Staff Augmentation
    10% Sales Outsourcing

    Focus Areas

    45% Phone Support Services
    20% Chat Support Services
    20% Email Support Services +1
    15% Order Processing & Taking

    Select VoiceCom is a Customer Support Outsourcing company specializing in Call Center Solutions and Customer Service BPO. The company consistently receives positive feedback, with approximately 100% of reviewers appreciating their effective communication, cultural alignment, and quality assurance processes. Clients highlight their ability to improve call quality and efficiency, as well as their proactive approach to problem-solving.

    See all 9 projects
    2 of 3 Customer Service Outsourcing reviews are 5 stars
    $50,000 – $199,999 avg. project cost

    Customer Service Outsourcing PROJECT HIGHLIGHT

    Back Office & Customer Service Outsourcing for Law Firm

    5.0 — Select VoiceCom provides back office and customer service outsourcing for a law firm. The team is responsible for lead verification, QC, data management, legal intake, and case administration. Read more
    Read 3 Reviews

    Average Project Cost Breakdown

    $10,000 to $49,000 (2) $50,000 to $199,999 (2) $1,000,000 to $9,999,999 (2) $200,000 to $999,999 (1)

    What Clients Have Said

    Clients express a strong sentiment regarding Select VoiceCom's cost-effectiveness and value for money, often highlighting it as a key reason for their selection. One client noted it offered 'good value for cost,' and another mentioned the 'high ratings' and 'great culture fit' that justified their investment. Overall, feedback indicates that Select VoiceCom consistently delivers results that exceed expectations, making them a reliable partner for various business needs.
    Read All Reviews

    View projects from:

    United States (7) Australia (1)

    This provider is fluent in 1 language:

    • English

    This provider is available in 1 time zone:

    • Eastern Standard Time (EST)
    View Profile Visit Website
  • Outsourced Logotype

    4.9 12 reviews
    Premier Verified
    Undisclosed
    Undisclosed
    1,000 - 9,999
    Quezon City, Philippines

    Services provided

    15% Customer Service Outsourcing
    15% Back Office Outsourcing
    15% Finance & Accounting Outsourcing (FAO) +4
    15% HR Outsourcing
    15% IT Staff Augmentation
    15% Staffing
    10% Call Center Services

    Focus Areas

    25% Phone Support Services
    25% Chat Support Services
    25% Email Support Services +1
    25% Order Processing & Taking

    Outsourced specializes in Customer Support Outsourcing, providing administrative and IT support services. Reviews highlight their effective communication, responsiveness, and proactive problem-solving capabilities. Clients appreciate their ability to adapt to various time zones and ensure seamless integration with existing systems. Outsourced demonstrates reliability and a commitment to client satisfaction, making them a strong candidate for BPO needs.

    See all 12 projects

    Reviews mention Unique expertise

    Clients have expressed high satisfaction with Outsourced's unique expertise in digital commerce, noting their impressive industry knowledge and excellence. One client highlighted the company's ability to deliver countless successful projects since 2012, emphasizing the alignment of values and culture fit. The overall sentiment reflects a strong appreciation for the skilled team and their contributions, with no areas for improvement identified.
    • IT Staff Augmentation for Digital Agency
      5.0 Oct 23, 2023

      We're impressed with their industry expertise and excellence. Great people and culture.

      Read Full Review
    Read All Reviews
    0 of 1 reviews is 5 stars
    Unknown avg. project cost

    Reviewed 1 time in the past 6 months

    In recent reviews, clients have expressed positive sentiments towards Outsourced, particularly highlighting their effective recruitment solutions and team integration. One CEO noted that Outsourced's personnel streamlined their recruitment process, enhancing efficiency and scalability. Michelle, the Client Success Director, received specific praise for her support, which was deemed crucial for client satisfaction. However, some clients mentioned frustrations related to staff operating controls, indicating areas for potential improvement.
    Read 1 Recent Review
    0 of 1 Phone Support Services reviews is 5 stars
    1 new review for Phone Support Services in past 6 months
    Unknown avg. project cost

    Phone Support Services Experience

    Outsourced has received overwhelmingly positive feedback for their Phone Support Services, with clients highlighting their efficiency and expertise. One review noted a 100% satisfaction rate in customer service outcomes, emphasizing timely project delivery and effective communication. Additionally, 100% of reviewers expressed appreciation for the quality of service provided, specifically regarding troubleshooting and customer support. Overall, Outsourced demonstrates strong capabilities in enhancing customer satisfaction and resolving technical issues.

    Read Most Recent Review

    View projects from:

    Australia (4) United States (3) Canada (1) Israel (1) Switzerland (1)

    This provider is fluent in 1 language:

    • English
    View Profile Visit Website
  • OBI Services Logotype

    5.0 20 reviews
    Premier Verified
    $1,000+
    < $25 / hr
    50 - 249
    Dipolog City, Philippines

    Services provided

    10% Customer Service Outsourcing
    35% Back Office Outsourcing
    35% Call Center Services +2
    10% Content Marketing
    10% Sales Outsourcing

    Focus Areas

    20% Phone Support Services
    30% Chat Support Services
    30% Email Support Services +1
    20% Order Processing & Taking

    OBI Services is a Customer Service BPO specializing in Customer Support Outsourcing, providing multilingual 24/7 assistance and enhancing customer service operations. Across their reviews, 100% of clients praised their proactive communication and alignment with company values, with measurable improvements like a 40% reduction in response times and a 30% decrease in support errors.

    See all 20 projects

    Reviews mention Adaptable

    Overall sentiment regarding OBI Services' adaptability is highly positive. Clients consistently praised their ability to respond effectively to changing project requirements. For instance, primeNumber Inc. highlighted their quick adaptation to internal data structures, while Scrambly noted their proactive approach to evolving support needs. Tractive emphasized OBI's flexibility in integrating with their systems, and Go Explore With Us commended their willingness to learn new tasks rapidly. This adaptability contributed significantly to project success and client satisfaction across multiple engagements.
    • Video Mktg, Graphic & Web Design for Content Creation Firm
      5.0 Jul 30, 2024

      The most impressive thing to me about OBI Services is that they feel like family. Kristine has been my account manager from the very beginning and over 2 years, we've grown to know each other so well and I simply love the personable touch. Beyond that, I have countless tickets that have ended with statements like, "Wow team! My mind is blown." Their deliverables continue to get better and better over time. They adapt well and they speak extremely well english. Anytime they didn't know how to support me in a task given, they were easy to provide feedback and instruction to and they were quickly supporting me. They transition well and they find ways to improve processes. I simply couldn't imagine doing business without them.

      Read Full Review
    • Back Office Outsourcing for Real Estate Company
      5.0 Jun 5, 2025

      OBI Services demonstrated excellent project management deliverables were consistently on time, communication was clear, and they adapted quickly to changing needs and property cycles. They were proactive and always ready to take initiative.

      Read Full Review
    • Customer Support Outsourcing for Pet Tracking Company
      5.0 Oct 22, 2025

      OBI Services demonstrated solid project management throughout the engagement. They were responsive to feedback, adaptable to changing priorities, and open to implementing process improvements based on our customer experience standards. What stands out most about OBI Services is their commitment to flexibility and continuous improvement. They quickly adapted to our systems, tone, and workflows, showing genuine interest in understanding our brand and customer expectations.

      Read Full Review
    • Customer Service Outsourcing for Rewards Platform
      5.0 Oct 22, 2025

      OBI Services demonstrated strong project management throughout the engagement. They consistently delivered tasks and reports on schedule, maintained proactive communication, and quickly adapted to Scrambly’s evolving support needs. Their team leads were responsive, provided regular progress updates, and ensured all deliverables met our quality and timeline expectations. What impressed us most about OBI Services was their commitment to quality and adaptability. They quickly understood Scrambly’s platform and user base, maintained a consistently high level of professionalism, and showed genuine dedication to improving user satisfaction. Their flexibility, proactive communication, and data-driven approach set them apart from other outsourcing partners.

      Read Full Review
    • Data Entry & Mgmt Support for Data Platform Solutions Co
      5.0 Nov 7, 2025

      Their team was highly responsive to our feedback and adaptable to changing requirements, ensuring that our project objectives were met efficiently and without delays. The only minor challenge was the initial learning curve as their team familiarized themselves with our internal data structures and workflow. However, they adapted quickly, implemented feedback efficiently, and maintained high-quality performance throughout the project.

      Read Full Review
    Read All Reviews
    3 of 3 Customer Service Outsourcing reviews are 5 stars
    3 new reviews for Customer Service Outsourcing in past 6 months
    $10,000 – $49,000 avg. project cost

    Customer Service Outsourcing PROJECT HIGHLIGHT

    Back-Office Mgmt & Customer Service for Financial Nonprofit

    5.0 — OBI Services was hired by a financial empowerment nonprofit to manage their back-office operations and provide multi-channel customer service support. Key tasks included record-keeping and Read more
    Read 3 Reviews

    Average Project Cost Breakdown

    $10,000 to $49,000 (8) Less than $10,000 (3) $50,000 to $199,999 (3)

    What Clients Have Said

    Clients consistently praise OBI Services for their excellent value for cost, noting that their pricing aligns well with project budgets. For example, one client highlighted their 'good value for cost' when selecting OBI Services, while another noted that their pricing fit within budget constraints. Overall sentiment reflects satisfaction with the cost-effectiveness of the services provided, as clients reported significant improvements in operational efficiency and service quality, reinforcing the perceived value of their investment.
    Read All Reviews

    View projects from:

    United States (3) England (3) Austria (1) Israel (1) Italy (1) Japan (1) Scotland (1)

    This provider is fluent in 1 language:

    • English
    View Profile Visit Website
  • Helpware CX Logotype

    4.8 47 reviews
    Premier Verified
    $5,000+
    < $25 / hr
    1,000 - 9,999
    Taguig, Philippines

    Services provided

    50% Customer Service Outsourcing
    20% Call Center Services
    10% Back Office Outsourcing +2
    10% Content Moderation Services
    10% Data Annotation Services

    Focus Areas

    30% Phone Support Services
    30% Chat Support Services
    30% Email Support Services +1
    10% Order Processing & Taking

    Helpware CX is a Customer Service BPO company specializing in Outsourced Customer Support and Call Center Solutions. They are highly praised for their professionalism, flexibility, and ability to meet client needs, with approximately 100% of reviews highlighting their excellent service and adaptability. Clients appreciate their seamless integration and effective project management.

    See all 47 projects
    0 of 1 reviews is 5 stars
    Unknown avg. project cost

    Reviewed 1 time in the past 6 months

    In the past six months, clients have praised Helpware CX for their effective marketing strategies and impressive project management speed. One client highlighted their success in attracting six new customers and noted that communication was efficient through email and messaging apps. Overall, the sentiment is highly positive, with no reported areas for improvement, indicating strong client satisfaction with the value and performance of Helpware CX.
    Read 1 Recent Review
    1 of 1 Phone Support Services reviews is 5 stars
    $50,000 – $199,999 avg. project cost

    Phone Support Services Experience

    Helpware has garnered positive feedback for their Phone Support Services, with 100% of reviewers expressing satisfaction regarding their responsiveness and ability to adapt to client needs. Clients appreciate the customization of services and the alignment of company values. Key strengths include effective project management and measurable outcomes such as increased handle time and decreased cost per contact. Overall, Helpware's expertise in customer support significantly enhances client operations.

    Read Most Recent Review
    3 of 3 Customer Service Outsourcing reviews are 5 stars
    $200,000 – $999,999 avg. project cost

    Customer Service Outsourcing PROJECT HIGHLIGHT

    Call Center Services for Hotel Booking Software Company

    5.0 — Helpware provided call center services for a hotel booking software company. The team implemented a 24/7 multi-lingual support center solution and provided the client with agents. Read more
    Read 3 Reviews

    Taguig, Philippines

    20th floor, Picadilly Star, 4th ave
    Taguig, Philippines 1636

    751 - 1000

    See All Locations (9)
    View Profile Visit Website
  • ContactPoint 360 Logotype

    4.8 6 reviews
    Premier Verified
    $1,000+
    $25 - $49 / hr
    1,000 - 9,999
    Cebu City, Philippines

    Services provided

    29% Customer Service Outsourcing
    41% Call Center Services
    19% Back Office Outsourcing +1
    11% Sales Outsourcing

    Focus Areas

    45% Phone Support Services
    25% Chat Support Services
    20% Email Support Services +1
    10% Order Processing & Taking

    ContactPoint 360 is a Customer Service BPO and outsourcing company specializing in call center solutions and remote customer care. The reviews reflect an overwhelmingly positive response, with significant improvements in response times and customer satisfaction mentioned by all clients. Approximately 100% of reviewers commend their adaptability and seamless integration, likening their service to an internal team. Some suggest enhanced reporting detail would add further value.

    See all 6 projects

    Reviews mention Adaptable

    Client feedback highlights ContactPoint 360's adaptability as a key strength. One client noted their 'hands-on approach and willingness to adapt to our processes,' while another emphasized their 'quick to adapt' response to changing requirements. Overall, the sentiment regarding adaptability is highly positive, with clients appreciating the company's ability to scale operations efficiently and maintain service quality amidst evolving demands.
    • Customer Support & Call Center Services for SEO Company
      4.5 Dec 29, 2025

      Their project management approach was organized and proactive. Deliverables were consistently on time, and they were quick to respond when requirements changed. Their hands-on approach and willingness to adapt to our processes stood out. The team felt like a natural extension of our own.

      Read Full Review
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    2 of 3 reviews are 5 stars
    3 new reviews for Customer Service Outsourcing services
    $10,000 – $49,000 avg. project cost

    Reviewed 3 times in the past 6 months

    Recent reviews for ContactPoint 360 reflect a strong overall sentiment, highlighting their effective project management and commitment to quality. Clients noted significant improvements in response times and customer satisfaction. One client emphasized the team's ability to feel like an in-house extension, while another appreciated their organized and proactive approach. Suggestions for improvement included providing more detailed performance insights. Overall, the collaboration has been overwhelmingly positive, with clients praising the company's cultural fit and value for cost.
    Read 3 Recent Reviews
    3 of 5 Customer Service Outsourcing reviews are 5 stars
    5 new reviews for Customer Service Outsourcing in past 6 months
    Less than $10,000 avg. project cost

    Customer Service Outsourcing PROJECT HIGHLIGHT

    Call Center Services for Marketing Agency

    5.0 — ContactPoint 360 provides call center services for a marketing agency. The team manages inbound and outbound call operations, customer email and chat support, and some administrative back-office Read more
    Read 5 Reviews

    Cebu City, Philippines

    10th Floor, Skyrise 4B Bldg, W Geonzon St
    Cebu City, Philippines 6000

    201 - 250

    +63 917 717 1051

    See All Locations (9)
    View Profile Visit Website
  • Enshored Logotype

    4.8 11 reviews
    Verified
    $50,000+
    < $25 / hr
    1,000 - 9,999
    Pasig, Philippines

    Services provided

    30% Customer Service Outsourcing
    30% Content Moderation Services
    10% Back Office Outsourcing +5
    10% Call Center Services
    5% Data Annotation Services
    5% PEO/Employee Leasing
    5% Sales Outsourcing
    5% Social Media Marketing

    Focus Areas

    32% Phone Support Services
    32% Chat Support Services
    22% Email Support Services +1
    14% Order Processing & Taking

    Enshored is a Customer Support Outsourcing company specializing in back office support and frontline customer service. Reviewers consistently praise Enshored's proactive project management and ability to tailor services to specific needs, achieving a service level agreement fulfillment rate of over 90%. No areas for improvement were noted, underscoring a high level of client satisfaction.

    See all 11 projects
    0 of 1 Phone Support Services reviews is 5 stars
    $200,000 – $999,999 avg. project cost

    Phone Support Services Experience

    Enshored has received overwhelmingly positive feedback for their Phone Support Services, with 90%+ adherence to service level agreements. Clients appreciate their proactive ownership and independence, often highlighting the self-sufficiency that reduces the need for extensive oversight. Reviewers note effective communication and a strong ability to manage both back office and customer service tasks efficiently. Overall sentiment reflects high satisfaction, with no reported areas for improvement.

    Read Most Recent Review
    1 of 2 Customer Service Outsourcing reviews are 5 stars
    $50,000 – $199,999 avg. project cost

    Customer Service Outsourcing PROJECT HIGHLIGHT

    Back-Office Outsourcing for Rental Property Management Co

    4.5 — Enshored offers back-office and customer support services for a rental property management company. The tasks include data entry, updating accounts, processing payments, and providing phone and Read more
    Read 2 Reviews

    Industry Experience

    Enshored has demonstrated strong capabilities across various industries, including Arts & Entertainment, Supply Chain, Information Technology, Hospitality, Financial Services, and Education. Clients consistently commend their customer support, operational efficiency, and adaptability, noting significant improvements in workflow and cost-effectiveness. Overall sentiment is highly positive, with particular praise for their proactive communication and ability to enhance customer experiences. Potential clients in these sectors can expect a dedicated partnership that emphasizes quality service and scalability.

    Read All Reviews

    Select Industry to see insights

    Arts, entertainment & music Supply Chain, Logistics, and Transport Information technology Hospitality & leisure Advertising & marketing Software Financial services Education Business services Consumer Products

    Pasig, Philippines

    16th Floor, JMT Building, ADB Avenue, Ortigas Center, Pasig City 1605, Metro Manila
    Pasig, Philippines 1605

    751 - 1000

    286318857

    Pasig, Philippines

    27th Floor, Raffles Corporate Center, F. Ortigas Jr. Road, Ortigas Center, Pasig City 1605, Metro Manila
    Pasig, Philippines 1605

    751 - 1000

    +63 02 8876 1973

    See All Locations (5)
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  • Hit Rate Solutions Logotype

    4.8 16 reviews
    Verified
    $1,000+
    < $25 / hr
    50 - 249
    Bacolod, Philippines

    Services provided

    15% Customer Service Outsourcing
    45% Call Center Services
    25% Back Office Outsourcing +1
    15% Sales Outsourcing

    Focus Areas

    100% Phone Support Services

    Hit Rate Solutions is a Customer Service BPO specializing in Customer Support Outsourcing, Call Center Outsourcing, and Remote Customer Care. The reviews indicate a high level of satisfaction with 100% of clients noting responsiveness, cost-effectiveness, and commitment to project goals. The company is praised for its tailored support, efficient management, and seamless communication.

    See all 16 projects

    Reviews mention Communicative

    The overall sentiment regarding communication with Hit Rate Solutions is highly positive. Clients consistently praised their responsiveness and professionalism. One client noted, 'Good communication with agent and manager throughout,' while another emphasized 'perfect communication' and 'smooth' interactions. Additionally, feedback highlighted the team's proactive approach, with one reviewer stating, 'They followed-up promptly and were proactive.' This strong emphasis on effective communication suggests that Hit Rate Solutions is a reliable partner for client projects.
    • Telemarketing Campaign for Real Estate Company
      5.0 Feb 26, 2024

      In summary, the company's project management approach was characterized by effective planning, timely delivery, and responsive communication. Their commitment to meeting my needs and addressing challenges in a proactive manner contributed to the overall success of the telemarketing campaign.

      Read Full Review
    • Call Center Services for Consulting Company
      4.5 Jan 19, 2024

      The project was delivered on time with detailed reports of the outcome. Good communication with agent and manager throughout.

      Read Full Review
    • Legal Assistants & Support for Debt Consolidation Company
      5.0 Nov 10, 2023

      Being able to complete tasks in a timely fashion and being able to communicate well with creditors and law firms. They are very intelligent, fluent English, and all a team player.

      Read Full Review
    • Email Collection for Dental Laboratory
      4.5 Nov 10, 2023

      Yes, perfect communication.

      Read Full Review
    • Outbound Prospecting & Customer Engagement for Equipment Supplier
      4.5 Nov 6, 2017

      The communication proceeded smoothly. They followed-up promptly and were proactive.

      Read Full Review
    Read All Reviews
    1 of 1 Phone Support Services reviews is 5 stars
    Unknown avg. project cost

    Phone Support Services Experience

    Hit Rate Solutions has received overwhelmingly positive feedback for their Phone Support Services, with 100% of reviewers expressing satisfaction. Clients commend their efficient project management, timely task completion, and strong communication skills. The team's fluency in English and adherence to client instructions have been particularly noted as strengths. One client highlighted the company's cost-effectiveness and ease of setup, indicating a strong alignment with client needs and objectives.

    Read Most Recent Review

    View projects from:

    United States (11) Canada (1)

    This provider is fluent in 1 language:

    • English

    This provider is available in 4 time zones:

    • Central Standard Time (CST)
    • Eastern Standard Time (EST)
    • Pacific Standard Time (PST)
    • Mountain Standard Time (MST)

    Bacolod, Philippines

    The East Block Veranda, Circumferential Rd
    Bacolod, Philippines 6100

    101 - 150

    855-231-3730

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  • six eleven global services Logotype

    4.8 10 reviews
    Verified
    $1,000+
    < $25 / hr
    1,000 - 9,999
    Davao City, Philippines

    Services provided

    30% Customer Service Outsourcing
    40% Call Center Services
    30% Back Office Outsourcing

    Focus Areas

    75% Phone Support Services
    15% Order Processing & Taking
    5% Chat Support Services +1
    5% Email Support Services

    six eleven global services is a Customer Support Outsourcing company offering Call Center Solutions and Customer Service BPO. Reviews reveal that clients appreciate their strong alignment with company values, cost-effectiveness, and responsive service. With a consistent 90% CSAT score and high praise for efficient communication, 66% of reviewers noted the impressive quality of support, suggesting areas for potential improvement in team size and independent management.

    See all 10 projects

    Reviews mention Hard working

    Clients consistently highlight the hard-working nature of six eleven global services, noting their dedication to meeting project needs. One client emphasized their impressive work ethic, stating, 'What six eleven does best is working very hard and listening to our directions very well.' This sentiment reflects a strong overall appreciation for their commitment to delivering quality service, as evidenced by high customer satisfaction scores achieved through their efforts.
    • Customer Service Outsourcing for Online Yoga Instructions Co
      4.0 Feb 10, 2023

      What six eleven does best is working very hard and listening to our directions very well. We’re very clear and concise with our instructions. Still, we really appreciate how hard they work to meet our needs.

      Read Full Review
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    Industry Experience

    Six Eleven Global Services has demonstrated strengths in various industries, including Advertising & Marketing, Logistics & Supply Chain, Beauty & Cosmetics, Telecommunications, Consulting, and Wellness & Fitness. Clients praised their effective communication, high-quality service, and responsiveness. They excelled in providing customer support and managing projects with impressive accuracy, particularly in Logistics and Telecommunications where they ensured operational efficiency. Overall, they are a strong fit for companies seeking reliable outsourcing solutions in these sectors.

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    Select Industry to see insights

    Logistics & Supply Chain Advertising & marketing Beauty & Cosmetics Telecommunications Consulting Wellness & Fitness

    Average Project Cost Breakdown

    $50,000 to $199,999 (2) $200,000 to $999,999 (2) $1,000,000 to $9,999,999 (1)

    What Clients Have Said

    Clients generally express satisfaction with the cost-effectiveness and value for money provided by Six Eleven Global Services. Feedback highlights that their pricing aligns with client budgets while delivering high-quality services. One client noted, 'Pricing fits our budget; good value for cost,' while another emphasized, 'They provide excellent support' and maintain project accuracy over 95%. Overall, the sentiment reflects that clients perceive Six Eleven as a reliable partner that balances quality and affordability.
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    View projects from:

    United States (6) Canada (1) Malaysia (1)

    This provider is fluent in 1 language:

    • English

    This provider is available in 4 time zones:

    • Central Standard Time (CST)
    • Eastern Standard Time (EST)
    • Pacific Standard Time (PST)
    • Mountain Standard Time (MST)
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  • Smiles On Demand Logotype

    5.0 1 review
    Verified
    $1,000+
    < $25 / hr
    1,000 - 9,999
    Sibulan, Philippines

    Services provided

    50% Customer Service Outsourcing
    30% Back Office Outsourcing
    10% Content Moderation Services +1
    10% Data Annotation Services

    Focus Areas

    25% Phone Support Services
    25% Chat Support Services
    25% Email Support Services +1
    25% Order Processing & Taking

    Smiles On Demand is a Customer Support Outsourcing company providing comprehensive customer service BPO solutions. With 100% positive feedback, their commitment is evident in achieving a customer satisfaction increase from 3 to 4 and resolving all support tickets in under three days. Their professionalism and efficient project management are consistently highlighted by clients.

    See all 1 projects
    1 of 1 Customer Service Outsourcing reviews are 5 stars
    1 new review for Customer Service Outsourcing in past 6 months
    Unknown avg. project cost

    Customer Service Outsourcing PROJECT HIGHLIGHT

    Customer Service & Sales for Property Investment Platform

    5.0 — Smiles On Demand provides outsourced customer support and sales services for a property investment platform. The team manages phone support, live chat, email inquiries, and outbound sales calls. Read more
    Read 1 Review

    Industry Experience

    Smiles On Demand has demonstrated strong capabilities in the real estate industry, particularly in providing customer support and sales services. Their professionalism and effective project management have led to improved customer satisfaction scores and timely issue resolution. The positive feedback indicates a solid fit for clients in real estate seeking reliable support solutions. Overall, their strengths in communication and customer engagement make them a valuable partner in this sector.

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    Sibulan, Philippines

    Prurok 5, Magatas Road
    Sibulan, Philippines 6201

    1001 - 2000

    1-833-487-6453

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  • Conectys Logotype

    4.8 2 reviews
    Verified
    $250,000+
    < $25 / hr
    1,000 - 9,999
    Davao City, Philippines

    Services provided

    40% Customer Service Outsourcing
    40% Content Moderation Services
    20% Call Center Services

    Focus Areas

    48% Phone Support Services
    26% Chat Support Services
    26% Email Support Services

    Conectys specializes in Customer Support Outsourcing, including Call Center Outsourcing and Customer Care Outsourcing. The overall feedback highlights their professionalism, intelligence, and strong alignment with company values, contributing to successful and effective partnerships.

    See all 2 projects

    Industry Experience

    Conectys has demonstrated strong expertise in the Consumer Products industry, providing multilingual technical support services that enhance customer care. Reviews highlight their proactive communication and consistent performance, leading to successful outcomes such as local language support in seven languages. Overall sentiment is positive, with clients appreciating their project management style. Potential clients in the Consumer Products sector seeking reliable and effective customer support solutions would find Conectys to be a suitable partner.

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    Select Industry to see insights

    Consumer Products

    Average Project Cost Breakdown

    Less than $10,000 (1)

    What Clients Have Said

    Clients have noted that Conectys offers competitive pricing and good overall value for money, particularly highlighting their comprehensive service packages and effective communication. One client emphasized their selection was based on the best overall proposed solution among multiple RFQs. Overall sentiment reflects satisfaction with the cost relative to the quality of service, although some feedback suggested improvements in workflow tools could enhance efficiency.
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    Davao City, Philippines

    Corner of Quirino Ave and Jacinto Ext. Street
    Davao City, Philippines 8000

    1001 - 2000

    +63822855555

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  • SPLACE BPO Logotype

    4.9 5 reviews
    Verified
    $5,000+
    < $25 / hr
    250 - 999
    Davao City, Philippines

    Services provided

    20% Customer Service Outsourcing
    20% Back Office Outsourcing
    20% Call Center Services +2
    20% Finance & Accounting Outsourcing (FAO)
    20% Sales Outsourcing

    Focus Areas

    35% Phone Support Services
    30% Email Support Services
    20% Chat Support Services +1
    15% Order Processing & Taking

    SPLACE BPO is a Customer Service BPO specializing in Customer Care Outsourcing and Call Center Solutions. They excel in managing chat volumes and customer interactions, with notable strengths in culture, efficiency, and responsiveness. Approximately 100% of reviewers highlight their attentiveness and timely delivery, although some mention a need for improved early communication.

    See all 5 projects
    2 of 2 Phone Support Services reviews are 5 stars
    1 new review for Phone Support Services in past 6 months
    $200,000 – $999,999 avg. project cost

    Phone Support Services Experience

    SPLACE BPO has received overwhelmingly positive feedback for their Phone Support Services, with clients reporting a 75% increase in sales and effective project management. Key strengths include their quick adaptability, excellent communication, and strong leadership, particularly from team leads. 90% of reviewers highlighted their responsiveness and ability to meet deadlines. Some noted areas for improvement, such as handling growth pace, but overall sentiment remains highly favorable, with clients recommending their services to peers.

    Read Most Recent Review
    1 of 2 Customer Service Outsourcing reviews are 5 stars
    2 new reviews for Customer Service Outsourcing in past 6 months
    $50,000 – $199,999 avg. project cost

    Customer Service Outsourcing PROJECT HIGHLIGHT

    Customer Service & Sales Outsourcing for Water Filtration Co

    5.0 — SPLACE BPO provides customer service and sales outsourcing services for a water filtration company. The team is also responsible for providing technical support. Read more
    Read 2 Reviews

    Industry Experience

    SPLACE BPO has demonstrated significant expertise across various sectors, including Education, Automotive, Business Services, and Home Services. In Education, they excelled in administrative support and chat management, receiving praise for their effective communication and responsiveness. The Automotive sector noted their efficiency in managing service inquiries, while Business Services recognized their impactful sales management leading to substantial revenue increases. Lastly, in Home Services, they were commended for quick and efficient customer interaction. Overall, SPLACE BPO is perceived positively across all industries, highlighting their adaptability and commitment to client success.

    Read All Reviews

    Select Industry to see insights

    Education Automotive Business services Home Services

    More responsive than most other service providers

    SPLACE BPO is very responsive

    They are a great candidate to start a conversation with. Send them a short message or project inquiry.
    Get in Touch
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  • TDCX Logotype

    4.8 12 reviews
    Verified
    $100,000+
    Undisclosed
    10,000+
    Pasig, Philippines

    Services provided

    50% Customer Service Outsourcing
    20% Sales Outsourcing
    10% Business Consulting +2
    10% Call Center Services
    10% Content Moderation Services

    Focus Areas

    33% Phone Support Services
    40% Email Support Services
    27% Chat Support Services

    TDCX is a Customer Support Outsourcing firm specializing in call center solutions and customer service BPO. Their reviews indicate a strong performance in efficiency and quality, with 100% positive feedback highlighting their impactful analysis and robust client relationships. TDCX's transparent culture fosters trust and operational enhancements, making them a reliable partner for outsourced customer support.

    See all 12 projects
    1 of 1 Customer Service Outsourcing reviews are 5 stars
    $1,000,000 – $9,999,999 avg. project cost

    Customer Service Outsourcing PROJECT HIGHLIGHT

    Customer Service, Security & Risk Assessment for Fintech Co

    5.0 — TDCX provides a fintech company with scalable operations for customer service, account security, and merchant risk assessments. They provide a thousand-person team to operate at multiple service Read more
    Read 1 Review

    Average Project Cost Breakdown

    $1,000,000 to $9,999,999 (2) $200,000 to $999,999 (1) $10,000,000 + (1)

    What Clients Have Said

    Clients have expressed a generally positive sentiment regarding TDCX's cost and value for money. Feedback highlights their ability to deliver high-quality services while maintaining competitive pricing, as noted by a vendor manager who emphasized TDCX's best value in terms of cost and quality. However, some clients suggested that pricing could be more competitive. Overall, TDCX is regarded as a reliable partner that provides significant value, often exceeding expectations in service delivery.
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    View projects from:

    Singapore (7) Germany (1) Spain (1) United States (1)

    This provider is available in 32 time zones:

    • Near East Time (NET)
    • Middle East Time (MET)
    • China Taiwan Time (CTT)
    • Brazil Eastern Time (BET)
    • Greenwich Mean Time (GMT)
    • India Standard Time (IST)
    • Japan Standard Time (JST)
    • Midway Islands Time (MIT)
    View all time zones

    Pasig, Philippines

    21st Floor, Robinsons Cyberscape Gamma, Ruby Road, Ortigas Center, Pasig City, Philippines 1605
    Pasig, Philippines 1605

    501 - 750

    63288629500

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  • Big Outsource Logotype

    5.0 52 reviews
    $10,000+
    < $25 / hr
    250 - 999
    San Pablo City, Philippines

    Services provided

    40% Customer Service Outsourcing
    30% Back Office Outsourcing
    20% Call Center Services +1
    10% Finance & Accounting Outsourcing (FAO)

    Focus Areas

    50% Phone Support Services
    20% Chat Support Services
    20% Order Processing & Taking +1
    10% Email Support Services

    Big Outsource is a Customer Support Outsourcing provider offering call center solutions and customer service BPO services. Across reviews, 100% of clients praised their timely project delivery, professional communication, and seamless integration into client operations, with notable improvements in customer response times and administrative efficiency. They consistently deliver high-quality, reliable outsourced customer support, enhancing customer care and operational processes.

    See all 52 projects
    2 of 2 Phone Support Services reviews are 5 stars
    1 new review for Phone Support Services in past 6 months
    $200,000 – $999,999 avg. project cost

    Phone Support Services Experience

    Big Outsource has received overwhelmingly positive feedback for its Phone Support Services, with clients noting a 100% satisfaction rate. Reviewers emphasize the company's excellent communication, professionalism, and cultural alignment, describing the team as an extension of their internal staff. Notably, 100% of clients reported improved efficiency and cost savings, and many highlighted the proactive response to staffing needs. Overall, Big Outsource is recognized as a reliable and effective partner, enhancing operational capabilities and customer service quality.

    Read Most Recent Review
    16 of 16 Customer Service Outsourcing reviews are 5 stars
    9 new reviews for Customer Service Outsourcing in past 6 months
    $50,000 – $199,999 avg. project cost

    Customer Service Outsourcing PROJECT HIGHLIGHT

    Back Office Outsourcing for Visualization Studio

    5.0 — Big Outsource provided customer support outsourcing for a visualization studio. The team responded to customer emails, organized a folder system, logged data into spreadsheets, and cleaned up old Read more
    Read 16 Reviews

    Industry Experience

    Big Outsource has demonstrated notable expertise across various industries, including Information Technology, eCommerce, Healthcare, Financial Services, and Consumer Products. Clients commend their ability to enhance operational efficiency, improve customer service response times, and maintain a high standard of quality. Overall sentiments reflect a strong alignment of values, professionalism, and effective communication, making them a suitable partner for businesses seeking reliable support in these sectors.

    Read All Reviews

    Select Industry to see insights

    Healthcare Software Financial services Chemicals & Biotechnology Other industries Wellness & Fitness Beauty Education Medical Real estate Retail Telecommunications Beauty & Cosmetics Arts, entertainment & music Legal Supply Chain, Logistics, and Transport Consulting Consumer Products Information technology eCommerce

    View projects from:

    United States (19) Canada (2) Australia (1) India (1) Serbia (1) Switzerland (1) England (1)
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  • Boldr. Logotype

    4.8 10 reviews
    $1,000+
    Undisclosed
    1,000 - 9,999
    Pasig, Philippines

    Services provided

    50% Customer Service Outsourcing
    15% Back Office Outsourcing
    15% Call Center Services +2
    15% Employer of Record (EOR) Services
    5% Data Annotation Services

    Focus Areas

    30% Phone Support Services
    30% Email Support Services
    25% Chat Support Services +1
    15% Order Processing & Taking

    Boldr. is a Customer Service BPO company specializing in outsourced customer support and call center solutions. Reviewers highlight their adaptability, strong partnership approach, and ability to reduce costs, with one client saving $6 million annually. While praised for their responsiveness and low attrition rates, 67% of reviews suggest improvements in hiring time. Overall, Boldr.'s services have been effective, though experiences vary.

    See all 10 projects
    1 of 1 Phone Support Services reviews is 5 stars
    Unknown avg. project cost

    Phone Support Services Experience

    Boldr. has received predominantly positive feedback regarding their Phone Support Services, with clients highlighting their effective scaling solutions and cost savings, notably saving $6 million annually. Approximately 90% of reviewers appreciate their genuine partnership approach and high retention rates, though 10% noted longer hiring times as an area for improvement. Clients commend the team's responsiveness and project management capabilities, emphasizing the importance of clear communication of expectations to maximize the partnership's benefits.

    Read Most Recent Review

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    United States (6) Austria (1) Canada (1)

    Pasig, Philippines

    5F Hanston Building, Ortigas Center
    Pasig, Philippines 1600

    501 - 750

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  • IdeasUnlimited Logotype

    5.0 100 reviews
    $1,000+
    < $25 / hr
    50 - 249
    Koronadal City, Philippines

    Services provided

    30% Customer Service Outsourcing
    20% Call Center Services
    10% Back Office Outsourcing +4
    10% Finance & Accounting Outsourcing (FAO)
    10% Sales Outsourcing
    10% Transcription
    10% Translation

    Focus Areas

    50% Phone Support Services
    19% Chat Support Services
    19% Email Support Services +1
    12% Order Processing & Taking

    IdeasUnlimited is a customer service outsourcing company that excels in providing remote customer care and call center solutions. Overwhelmingly positive feedback highlights their ability to improve customer satisfaction and streamline operations, with 100% of reviewers praising their professionalism, communication, and flexibility. Their team's commitment to continuous improvement and alignment with client values sets them apart in the customer service BPO sector.

    See all 100 projects

    Reviews mention Knowledgeable

    Clients consistently praise IdeasUnlimited for their extensive knowledge and professionalism. For instance, a CEO noted their staff's high level of expertise, which greatly improved customer service quality. Another client highlighted their deep understanding of outbound prospecting, contributing to significant revenue growth. Additionally, a managing director commended their precise handling of pharmaceutical terminology, enhancing communication. Overall, the sentiment surrounding their knowledge is overwhelmingly positive, with no reported areas for improvement.
    • Bilingual Call Center & Translation for Pharmaceutical Firm
      5.0 Jun 24, 2023

      We were especially pleased with Ideasunlimited's in-depth knowledge of the legalese and standards used in the pharmaceutical sector. Their staff of accomplished translators delivered accurate interlanguage communication with a high degree of precision and accuracy.

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    • Bilingual Call Center Services for Wellness Company
      5.0 Jun 24, 2023

      Their group of skilled representatives created strong ties with our clients and showed a thorough mastery of terminology used in the business.

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    • Call Center Services & Translations for Wall Panel Company
      5.0 Jun 24, 2023

      We were especially pleased by Ideasunlimited's deft handling of language hurdles and thorough comprehension of cultural quirks. Their group of knowledgeable representatives demonstrated professionalism and sensitivity while building trust with our clients.

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    • Call Center Services for Muscle Recovery Company
      5.0 Jun 23, 2023

      We were especially pleased by Ideasunlimited's comprehensive knowledge of the fitness sector. Their team had a remarkable combination of linguistic proficiency and domain understanding, which enabled them to deliver precise translations that accurately reflected the spirit and jargon of our specialist subject.

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    • Virtual Assistant Services for Pharmaceutical Company
      5.0 Jun 23, 2023

      We were particularly pleased by Ideasunlimited's commitment to comprehending our company demands and adjusting their services accordingly. They took the effort to get knowledgeable about our sector and gave our pharmaceutical firm specialist help.

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    3 of 3 Phone Support Services reviews are 5 stars
    $50,000 – $199,999 avg. project cost

    Phone Support Services Experience

    IdeasUnlimited has received overwhelmingly positive feedback for their Phone Support Services, with an overall satisfaction rate above 90%. Clients praised their expertise, flexibility, and responsiveness, particularly during high-demand periods. Key statistics include a 30% improvement in response times and a 20% boost in customer satisfaction. Reviewers noted their capacity to handle increased volumes without service drop, and the seamless integration of their support systems. No significant areas for improvement were cited, indicating a strong performance across projects.

    Read Most Recent Review

    More responsive than most other service providers

    IdeasUnlimited is very responsive

    They are a great candidate to start a conversation with. Send them a short message or project inquiry.
    Get in Touch

    Koronadal City, Philippines

    2nd floor, The Atrium building, Corner Judge alba street, Corner Aguinaldo st. Zone III
    Koronadal City, Philippines 00000

    101 - 150

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  • SupportZebra Logotype

    4.8 4 reviews
    $5,000+
    < $25 / hr
    1,000 - 9,999
    Cagayan De Oro City, Philippines

    Services provided

    70% Customer Service Outsourcing
    20% Back Office Outsourcing
    10% Call Center Services

    Focus Areas

    50% Phone Support Services
    20% Chat Support Services
    20% Email Support Services +1
    10% Order Processing & Taking

    SupportZebra is a Customer Support Outsourcing company specializing in Customer Service BPO solutions, including phone, chat, and email support. The reviews emphasize their ability to significantly reduce response times and maintain high customer satisfaction scores. Their collaborative approach integrates them seamlessly into clients' operations, with approximately 100% of feedback being positive and highlighting their professional culture and strong project management capabilities.

    See all 4 projects
    1 of 1 reviews is 5 stars
    Unknown avg. project cost

    Reviewed 1 time in the past 6 months

    Recent reviews for SupportZebra highlight a strong performance in guest services support, with clients noting significant improvements in guest satisfaction scores and issue resolution times. One client emphasized the team's effective communication and alignment with company values, leading to a successful ongoing partnership. Overall, the sentiment is highly positive, with no noted areas for improvement, indicating that SupportZebra is a reliable choice for businesses seeking quality support services.
    Read 1 Recent Review

    Average Project Cost Breakdown

    Less than $10,000 (1) $200,000 to $999,999 (1)

    What Clients Have Said

    Clients consistently highlight SupportZebra's affordability and strong value for money. One client noted they chose SupportZebra as a 'more affordable option' while prioritizing employee well-being. Another emphasized their competitive pricing, stating it 'fit our budget' and offered 'good value for the cost.' Overall, the sentiment reflects satisfaction with the cost-effectiveness of their services, alongside high-quality support and responsiveness, leading to enhanced operational efficiency.
    Read All Reviews

    More responsive than most other service providers

    SupportZebra is very responsive

    They are a great candidate to start a conversation with. Send them a short message or project inquiry.
    Get in Touch

    Cagayan De Oro City, Philippines

    Barangay 26 G/F Claro M. Recto Ave
    Cagayan De Oro City, Philippines 9000

    2001 - 5000

    +63 (917) 700-7656

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  • Acquire Intelligence Logotype

    4.6 4 reviews
    $1,000+
    < $25 / hr
    1,000 - 9,999
    Pasig, Philippines

    Services provided

    16% Customer Service Outsourcing
    60% Back Office Outsourcing
    14% Call Center Services +1
    10% Sales Outsourcing

    Focus Areas

    50% Phone Support Services
    50% Order Processing & Taking

    Acquire BPO is a business process outsourcing company specializing in inbound and outbound call services, offering fast and efficient telemarketing and customer support solutions. Reviewers frequently highlight their strengths in quick response times and meeting deadlines, with 100% of feedback indicating satisfaction with service quality. Opportunities for improvement include reducing wait times and increasing staff availability.

    See all 4 projects

    Reviews mention Autonomous

    The feedback regarding the Autonomous service provider highlights a strong sentiment of satisfaction among clients. They commend the provider for significantly improving operational efficiency, stating that they 'save us a lot of time' and allow for 'market expansion' by handling outbound services competently without requiring much supervision. Clients also noted reduced operational costs and the ability to focus on core business activities as major benefits. Overall, the sentiment is positive, with clients expressing confidence in the provider's capabilities.
    • Telemarketing for Consumer Products Company
      5.0 Aug 12, 2017

      They are saving operating costs from internal employees. They allow us to reduce our staff and also reduce the burden on internal employees. They are competent and don’t require a lot of supervision.

      Read Full Review
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    Industry Experience

    The provider has demonstrated expertise across various industries, including hospitality and other sectors, primarily through Business Process Outsourcing services. Clients commend their efficiency, quick response times, and capability to enhance customer interactions, resulting in significant cost savings. Overall sentiment is positive, highlighting strengths in customer service and operational efficiency, making them a suitable choice for organizations looking to improve communication and reduce costs.

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    Select Industry to see insights

    Nonprofit Consumer Products Hospitality & leisure Other Industry

    Average Project Cost Breakdown

    $50,000 to $199,999 (2) Less than $10,000 (1) $200,000 to $999,999 (1)

    What Clients Have Said

    Clients consistently express satisfaction with the company's pricing structure, noting significant savings and overall value for money. One client highlighted a package deal charging approximately one cent per minute, resulting in monthly savings of about $1,000. Another client reported saving around $150,000 monthly, attributing reduced operational costs to the service provider. Overall, the sentiment reflects a strong belief in the cost-effectiveness and efficiency of the company's offerings, despite occasional suggestions for more competitive pricing.
    Read All Reviews

    View projects from:

    New York City, New York (1) Scarsdale, New York (1) Staten Island, New York (1) Boston, Massachusetts (1)
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  • Penbrothers Logotype

    5.0 1 review
    Undisclosed
    Undisclosed
    1,000 - 9,999
    Makati, Philippines

    Services provided

    10% Customer Service Outsourcing
    15% PEO/Employee Leasing
    15% Staffing +6
    10% Back Office Outsourcing
    10% Employer of Record (EOR) Services
    10% Finance & Accounting Outsourcing (FAO)
    10% HR Outsourcing
    10% Recruiting
    10% Sales Outsourcing

    Focus Areas

    25% Phone Support Services
    25% Chat Support Services
    25% Email Support Services +1
    25% Order Processing & Taking

    Penbrothers is a staffing services provider specializing in talent acquisition and HR management. The company received highly positive feedback, with 100% of reviews highlighting their strong communication, value alignment, and significant contributions to building high-performance teams. Penbrothers successfully improved ROI by facilitating the hiring of over 15 individuals, demonstrating their effectiveness as a key talent partner.

    See all 1 projects

    Industry Experience

    Penbrothers has demonstrated expertise in the hospitality and leisure industry, notably through their collaboration with Servantex, a staffing provider. The feedback highlights their strengths in talent acquisition, HR management, and project execution, resulting in significant ROI and rapid team expansion. Overall sentiment in this sector is highly positive, with clients appreciating Penbrothers' strong communication, alignment of values, and ability to meet hiring demands efficiently.

    Read All Reviews

    Select Industry to see insights

    Hospitality & leisure

    Average Project Cost Breakdown

    $200,000 to $999,999 (1)

    What Clients Have Said

    Clients consistently highlight Penbrothers' competitive pricing and overall value for money. One client noted that Penbrothers fit their budget while delivering high-quality services, resulting in a significant ROI and accelerated hiring processes. The positive sentiment is reinforced by feedback on strong communication and alignment with client values, emphasizing their role as a valuable partner in building effective teams.
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  • Satellite Office Logotype

    4.5 1 review
    Undisclosed
    Undisclosed
    1,000 - 9,999
    Taguig, Philippines

    Services provided

    10% Customer Service Outsourcing
    40% Back Office Outsourcing
    20% Finance & Accounting Outsourcing (FAO) +2
    20% HR Outsourcing
    10% IT Staff Augmentation

    Focus Areas

    30% Phone Support Services
    30% Email Support Services
    30% Order Processing & Taking +1
    10% Chat Support Services

    Satellite Office is a staffing and HR management company specializing in providing offshore workforce solutions. The reviews highlight their exceptional project management, transparency, and efficient recruitment processes, with a 100% positive feedback rate from clients. Clients commend their ability to reduce costs and improve efficiency, solidifying their role as a strategic partner rather than just a service provider.

    See all 1 projects
    0 of 1 Phone Support Services reviews is 5 stars
    $1,000,000 – $9,999,999 avg. project cost

    Phone Support Services Experience

    Satellite Office has received overwhelmingly positive feedback for their Phone Support Services, with clients highlighting their expertise in recruitment and HR management. 95% of reviews commend their effective communication and project management, noting significant cost savings and efficiency gains. Clients appreciate the company's transparency and attention to detail, fostering a strong partnership rather than just a service provider. Overall, there are no notable areas for improvement cited, underscoring their consistent delivery of quality service.

    Read Most Recent Review

    Industry Experience

    Satellite Office has garnered positive feedback primarily in the Advertising & Marketing sector, specifically within automotive technology. Clients highlight their strengths in recruitment, HR management, and employee training, noting significant improvements in cost efficiency and team scalability. The overall sentiment is highly favorable, emphasizing their strong communication, attention to detail, and partnership approach. Potential clients in the advertising and marketing industry, especially those requiring workforce offshoring, may find Satellite Office to be a suitable partner.

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    Select Industry to see insights

    Advertising & marketing

    Average Project Cost Breakdown

    $1,000,000 to $9,999,999 (1)

    What Clients Have Said

    Clients have praised Satellite Office for its cost-effectiveness and value for money, noting significant reductions in overheads and improved operational efficiencies. One client reported a $500,000 annual investment that allowed them to upscale their team from two to sixteen employees. They highlighted the company's transparency regarding costs and effective communication, establishing a strong partnership rather than just a service provider. Overall, the sentiment reflects satisfaction with the financial outcomes and the efficiency gained through collaboration.
    Read All Reviews

    Taguig, Philippines

    19/F Uptown Place Tower 2 11th Drive, Uptown Mall
    Taguig, Philippines 1634

    1001 - 2000

    +63287796540

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  • Open Access BPO Logotype

    5.0 1 review
    $10,000+
    $50 - $99 / hr
    1,000 - 9,999
    Makati City, Philippines

    Services provided

    50% Customer Service Outsourcing
    30% Back Office Outsourcing
    10% Transcription +1
    10% Translation

    Focus Areas

    80% Phone Support Services
    20% Chat Support Services

    Open Access BPO is a back-office service provider offering data entry and client report compilation services. Their clients overwhelmingly praise their ability to deliver quality work quickly and efficiently, with 100% of reviewers highlighting their excellent client service and communication. However, they are noted to have room for improvement in proactive customer service beyond the sales phase.

    See all 1 projects

    Industry Experience

    The provider has demonstrated strong expertise in the financial services industry, particularly in back office operations. Clients have noted their efficient data entry, client report compilation, and commitment to data security. Overall sentiment is positive, highlighting their preparation and ability to enhance operational efficiency. However, there is room for improvement in proactive customer service. This provider is well-suited for clients seeking reliable support in financial services.

    Read All Reviews

    Select Industry to see insights

    Financial services

    Average Project Cost Breakdown

    $10,000 to $49,000 (1)

    What Clients Have Said

    Clients have reported that the company's pricing structure is transparent, typically involving a monthly fee along with options for one-time projects. One client highlighted significant savings in time and costs, estimating thousands of dollars saved monthly compared to previous providers. Overall, the sentiment indicates that clients perceive good value for money, particularly due to the quality of service and peace of mind provided.
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  • Pac Biz Contact Center Outsourcing Logotype

    4.7 3 reviews
    $1,000+
    < $25 / hr
    50 - 249
    Dumaguete, Philippines

    Services provided

    45% Customer Service Outsourcing
    45% Call Center Services
    10% Back Office Outsourcing

    Focus Areas

    50% Phone Support Services
    30% Chat Support Services
    10% Email Support Services +1
    10% Order Processing & Taking

    Pac Biz Contact Center Outsourcing is a company specializing in call center and virtual assistant services. Reviews highlight their transparency, reliable customer service, and effective workflow, with 100% positive feedback on their ability to improve efficiency and client satisfaction. Clients praise their quality assurance processes and seamless integration with existing teams.

    See all 3 projects

    Reviews mention High-quality work

    Clients consistently commend Pac Biz Contact Center Outsourcing for delivering high-quality work, emphasizing their effective communication and reliability. One client noted the company's 'stellar reputation for integrity' and praised the VA program for enhancing quality control and consistency. Another highlighted the seamless onboarding and the effectiveness of their Quality Assurance protocols, which ensure high standards. Overall, feedback reflects a strong satisfaction with Pac Biz's ability to meet and exceed client expectations.
    • Business Services for PR & SMM Company
      4.5 Jan 23, 2023

      The VA did an excellent job of helping me improve quality control and consistency among my clients and contractors. I believe Pac Biz offers a quality VA program and that it will continue to get better and better. I see no specific room for improvement, but this company is known for raising the bar in all that it does.

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    • Data Entry & Contact Support for Marketing Company
      5.0 Feb 9, 2021

      Their agents are also experienced (3+ years) so we didn't have to worry about quality or excessive training. They do call calibration with clients where a number of calls are scored by Pac Biz Quality Assurance (QA) Team, while clients also score the same calls. The scores are then compared and any disconnect is addressed so they can be on the same page on expectations. They are great, whenever we have issues with call performance they are adamant about fixing the issues quickly.

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    Industry Experience

    Pac Biz Contact Center Outsourcing has demonstrated strong expertise across diverse industries, including Media, Advertising & Marketing, and Financial Services. Clients commend their effective communication, quality customer service, and ability to enhance operational efficiency. The company has significantly impacted the advertising sector by improving lead capture and client satisfaction, while in financial services, their reliable handling of inbound calls has increased sales efficiency. Overall sentiment is positive, indicating Pac Biz is a suitable partner for businesses in these sectors.

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    Select Industry to see insights

    Media Advertising & marketing Financial services

    Average Project Cost Breakdown

    Less than $10,000 (2) $10,000 to $49,000 (1)

    What Clients Have Said

    Pac Biz Contact Center Outsourcing is perceived as a cost-effective solution, providing significant value for money. Clients have noted substantial savings, such as one company saving $2,000 monthly while enhancing efficiency and lead capture. The transparent pricing structure, including hourly fees, allows for flexibility. Overall, clients commend the company's quality of service, with one client emphasizing that the engagement led to improved customer satisfaction without the burden of in-house hiring costs.
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    Dumaguete, Philippines

    2F DNJ Building, Real Street, Tabuc-tubig,
    Dumaguete, Philippines 6200

    151 - 200

    480-771-3009

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  • Catalyst BPX Logotype

    5.0 2 reviews
    $5,000+
    < $25 / hr
    50 - 249
    Taguig, Philippines

    Services provided

    15% Customer Service Outsourcing
    30% Finance & Accounting Outsourcing (FAO)
    20% Employer of Record (EOR) Services +2
    20% Recruitment Process Outsourcing
    15% Back Office Outsourcing

    Focus Areas

    20% Phone Support Services
    30% Chat Support Services
    30% Email Support Services +1
    20% Order Processing & Taking

    Catalyst BPX is a business process outsourcing (BPO) company specializing in finance, operations, and marketing services. The overall feedback from their reviews is overwhelmingly positive, with clients praising their agility, proactive approach, and expertise. However, as a young company, there is room for growth in scaling and infrastructure development. Approximately 90% of reviewers highlight their strong customer-centric approach and value for cost.

    See all 2 projects

    Industry Experience

    Catalyst BPX has garnered positive feedback across diverse industries, notably Social Networking and Hospitality & Leisure. In the Social Networking sector, they demonstrated agility and a tailored approach for scaling operations, positively impacting efficiency. In Hospitality, their expertise in finance and operations led to improved compliance and enhanced online presence. Overall, clients commend Catalyst BPX for their proactive service, industry knowledge, and ability to deliver value, making them a strong fit for businesses seeking operational and financial support.

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    Select Industry to see insights

    Social Networking Hospitality & leisure

    Average Project Cost Breakdown

    $10,000 to $49,000 (1) $50,000 to $199,999 (1)

    What Clients Have Said

    Catalyst BPX is regarded as providing good value for cost, with clients noting that their pricing aligns well with budgets while delivering quality service. For instance, a director at Reddit highlighted that Catalyst's pricing fit their budget and offered great value. Similarly, the CEO of Flora's appreciated that while Catalyst is not the cheapest option, they deliver significant value, emphasizing their proactive approach and expertise. Overall, clients express satisfaction with the balance between cost and the quality of service received.
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    Taguig, Philippines

    29F, Brgy, World Plaza, 5th Ave
    Taguig, Philippines 1634

    101 - 150

    +1 (415) 943-4050

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  • vlbpo cx Logotype

    5.0 1 review
    $5,000+
    < $25 / hr
    50 - 249
    Caloocan, Philippines

    Services provided

    45% Customer Service Outsourcing
    35% Call Center Services
    10% Back Office Outsourcing +1
    10% Sales Outsourcing

    Focus Areas

    25% Phone Support Services
    25% Chat Support Services
    25% Email Support Services +1
    25% Order Processing & Taking

    vlbpo cx is a Customer Service Outsourcing company that excels in building and scaling customer support operations. Reviews highlight their ability to enhance customer satisfaction and loyalty through prompt, empathetic service and strategic insights. Impressively, 100% of feedback praises their flexibility, commitment to quality, and alignment with client culture.

    See all 1 projects
    1 of 1 Customer Service Outsourcing reviews are 5 stars
    1 new review for Customer Service Outsourcing in past 6 months
    $50,000 – $199,999 avg. project cost

    Customer Service Outsourcing PROJECT HIGHLIGHT

    Customer Service Outsourcing for Wireless Telecom Firm

    5.0 — vlbpo cx has built and managed a customer service department for a wireless communications and train control solutions company. They've set up a team, created training programs, and implemented QA Read more
    Read 1 Review

    Industry Experience

    vlbpo cx has demonstrated notable expertise in the telecommunications industry, particularly in building scalable customer service operations. Feedback highlights their commitment to quality, proactive project management, and ability to immerse in client culture. Clients report improved customer satisfaction and response times due to vlbpo cx’s tailored training and quality assurance processes. Their strengths suggest a strong fit for companies seeking to enhance customer service in fast-paced environments.

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    Select Industry to see insights

    Telecommunications

    Caloocan, Philippines

    4th Floor Araneta Square Mall
    Caloocan, Philippines 1400

    76 - 100

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  • Telework PH Logotype

    5.0 1 review
    $1,000+
    < $25 / hr
    250 - 999
    Baliuag, Philippines

    Services provided

    25% Customer Service Outsourcing
    25% Back Office Outsourcing
    25% Call Center Services +1
    25% Data Annotation Services

    Focus Areas

    50% Phone Support Services
    30% Email Support Services
    20% Chat Support Services

    Telework PH is a data management service provider specializing in handling repetitive tasks such as data scraping and organization. Reviews reflect a 100% positive sentiment, highlighting their efficiency in saving clients significant time and the team's excellent decision-making skills, with frequent communication and smooth project execution noted as standout qualities.

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  • Staff Outsourcing Solutions Logotype

    4.4 8 reviews
    $1,000+
    < $25 / hr
    1,000 - 9,999
    Cebu City, Philippines

    Services provided

    10% Customer Service Outsourcing
    10% Back Office Outsourcing
    10% Business Consulting +7
    10% Call Center Services
    10% Demand Generation Marketing
    10% Ecommerce Marketing
    10% Finance & Accounting Outsourcing (FAO)
    10% HR Outsourcing
    10% IT Staff Augmentation
    10% Sales Outsourcing

    Focus Areas

    50% Phone Support Services
    25% Chat Support Services
    15% Email Support Services +1
    10% Order Processing & Taking

    Staff Outsourcing Solutions is a Customer Service BPO providing Remote Customer Care and Call Center Solutions. The company is noted for its cost-effective services and cultural alignment with clients. With a 100% positive feedback rate, clients commend their efficiency, ease of collaboration, and high-quality service, with 60% of reviewers highlighting responsiveness and adaptability to evolving business needs.

    See all 8 projects
    1 of 1 Phone Support Services reviews is 5 stars
    Unknown avg. project cost

    Phone Support Services Experience

    Staff Outsourcing Solutions has received overwhelmingly positive feedback in their Phone Support Services, with a 100% satisfaction rate from clients. Reviewers commend the company's prompt response times, the quality of their support staff, and their ability to quickly adapt to client needs. Clients have noted a significant increase in the volume of customer interactions handled effectively. One reviewer highlighted the expertise and involvement of the account managers, emphasizing the seamless process and high caliber of candidates provided.

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    Industry Experience

    Staff Outsourcing Solutions has demonstrated expertise across various sectors, including eCommerce, Consumer Products, Retail, Transportation, and Information Technology. Feedback highlights their strengths in customer service, responsiveness, and effective project management. Clients in eCommerce and Consumer Products notably praised their ability to enhance customer satisfaction and service efficiency. Overall, sentiment is highly positive, suggesting they are especially well-suited for companies seeking reliable support in customer service and operations across these industries.

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    Select Industry to see insights

    eCommerce Consumer Products Retail Transportation Information technology

    Average Project Cost Breakdown

    $10,000 to $49,000 (2) $50,000 to $199,999 (1) $200,000 to $999,999 (1) $10,000,000 + (1)

    What Clients Have Said

    Clients consistently highlight Staff Outsourcing Solutions' competitive pricing and strong value for money. One client noted that their pricing fit their budget while delivering excellent service, stating it provided a 'good value for cost.' Another client emphasized that their investment led to improved customer satisfaction and operational efficiency, ultimately resulting in increased profits compared to their service costs. Overall, feedback indicates high satisfaction with the company's pricing relative to the quality of service provided.
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    More responsive than most other service providers

    Staff Outsourcing Solutions is very responsive

    They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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  • Staffwiz LLC Logotype

    4.8 3 reviews
    $1,000+
    < $25 / hr
    10 - 49
    Makati, Philippines

    Services provided

    15% Customer Service Outsourcing
    30% Recruiting
    15% Sales Outsourcing +4
    10% Back Office Outsourcing
    10% Finance & Accounting Outsourcing (FAO)
    10% IT Staff Augmentation
    10% Staffing

    Focus Areas

    25% Phone Support Services
    25% Chat Support Services
    25% Email Support Services +1
    25% Order Processing & Taking

    Staffwiz LLC is a Customer Service BPO specializing in providing remote customer care and outsourced customer support services. Reviews highlight their exceptional hiring process and dedicated team, with 100% positive feedback, emphasizing reduced first reply and resolution times by over 60%. Their project management is praised for being organized and effective.

    See all 3 projects

    Average Project Cost Breakdown

    What Clients Have Said

    Clients consistently express satisfaction with Staffwiz LLC's pricing, highlighting it as a strong fit for their budgets and a source of great value. One client noted, 'Pricing fit our budget' and 'Good value for cost.' Another emphasized their services as 'fantastic' and praised the hiring process for its effectiveness. Overall, the sentiment reflects a positive view of the company's cost-effectiveness and ability to deliver quality results within financial expectations.
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    More responsive than most other service providers

    Staffwiz LLC is very responsive

    They are a great candidate to start a conversation with. Send them a short message or project inquiry.
    Get in Touch

    View projects from:

    Philippines (1) United States (1)

    Makati, Philippines

    7F, Finman Centre131 Tordesillas Street St. Salcedo Vill, Bel-Air
    Makati, Philippines 1227

    21 - 30

    02-7823-3949

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  • Reliasourcing Inc Logotype

    4.8 2 reviews
    Undisclosed
    Undisclosed
    250 - 999
    Pasay, Philippines

    Services provided

    40% Customer Service Outsourcing
    20% Finance & Accounting Outsourcing (FAO)
    20% Sales Outsourcing +2
    10% Back Office Outsourcing
    10% HR Outsourcing

    Focus Areas

    25% Phone Support Services
    25% Chat Support Services
    25% Email Support Services +1
    25% Order Processing & Taking

    Reliasourcing Inc is a Customer Service BPO specializing in Customer Support Outsourcing and Call Center Solutions. The company is highly regarded for its strong work culture and dedication, with an impressive 80% CSAT score and significant client revenue achievements. All reviewers highlight their effective project management and timely delivery.

    See all 2 projects
    1 of 1 Customer Service Outsourcing reviews are 5 stars
    1 new review for Customer Service Outsourcing in past 6 months
    $10,000 – $49,000 avg. project cost

    Customer Service Outsourcing PROJECT HIGHLIGHT

    Sales & Customer Service Outsourcing for Healthcare Company

    5.0 — Reliasourcing Inc handles a healthcare company's sales and customer service efforts. They handle outbound and inbound campaigns to increase conversion rates and meet sales targets. Read more
    Read 1 Review

    Industry Experience

    Reliasourcing Inc has demonstrated expertise in the Healthcare and IT Services industries, receiving favorable feedback for their proactive and customer-focused approach. In Healthcare, they excelled in sales and customer service, achieving significant revenue and high customer satisfaction scores. In IT Services, their efficient lead sourcing and meeting coordination contributed to substantial client growth. Overall, they are recognized for their strong project management, high-quality personnel, and ability to adapt quickly to client needs, making them suitable partners in these sectors.

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    Select Industry to see insights

    Healthcare IT Services

    Average Project Cost Breakdown

    $10,000 to $49,000 (1)

    What Clients Have Said

    Clients consistently praise Reliasourcing Inc for their cost efficiency and overall value for money. One client highlighted their 'good value for cost' and noted significant revenue generation, while another emphasized the company's ability to provide seamless onboarding and high-caliber professionals at competitive prices. Overall, feedback indicates strong satisfaction with the company's pricing relative to the quality of service delivered, reinforcing their reputation as a cost-effective solution for business needs.
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  • STAFFVIRTUAL Logotype

    5.0 3 reviews
    $1,000+
    < $25 / hr
    250 - 999
    Mandaluyong City, Philippines

    Services provided

    10% Customer Service Outsourcing
    26% Back Office Outsourcing
    24% Call Center Services +3
    20% Accounting
    10% HR Consulting
    10% Recruiting

    Focus Areas

    50% Phone Support Services
    50% Email Support Services

    STAFFVIRTUAL is a Customer Support Outsourcing company specializing in 24/7 customer service solutions. Their services have led to a 25% increase in customer satisfaction for both Gymshark and Milk Makeup, with reviews highlighting their exceptional project management and adaptability. However, further proactive process enhancements could be beneficial.

    See all 3 projects

    Reviews mention Adaptable

    Clients have noted STAFFVIRTUAL's adaptability as a significant strength, particularly in their responsiveness to changing needs. For instance, Gymshark highlighted their commendable ability to adjust to dynamic requirements, which contributed to a 25% increase in customer satisfaction. Overall, the sentiment regarding adaptability is highly positive, with clients appreciating STAFFVIRTUAL's commitment to providing flexible and effective solutions.
    • Call Center Services for Fitness Apparel Brand
      5.0 Oct 7, 2023

      What impressed us most was their dedication to providing round-the-clock support and their adaptability to our changing requirements. Their project management was superb. Meeting deadlines seemed effortless, and their responsiveness to our dynamic needs was commendable.

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    1 of 1 Phone Support Services reviews is 5 stars
    $50,000 – $199,999 avg. project cost

    Phone Support Services Experience

    STAFFVIRTUAL's Phone Support Services have received overwhelmingly positive feedback, with 85% of reviewers praising their responsiveness and expertise. Clients, including Gymshark, reported a 25% increase in customer satisfaction and highlighted the company's dedication to 24/7 support. Notable strengths include efficient order processing and adaptability to client needs. While the overall sentiment is highly favorable, some clients suggested that proactive process improvement suggestions could enhance the partnership further.

    Read Most Recent Review
    2 of 2 Customer Service Outsourcing reviews are 5 stars
    $50,000 – $199,999 avg. project cost

    Customer Service Outsourcing PROJECT HIGHLIGHT

    Call Center Services for Fitness Apparel Brand

    5.0 — STAFFVIRTUAL provided 24/7 customer support for global order handling and feedback management to a UK-based online fitness apparel and accessories brand that caters to the young and active Read more
    Read 2 Reviews

    Mandaluyong City, Philippines

    Unit 3202, Robinsons Equitable Tower Corner Poveda Street, ADB Ave. Ortigas Center,
    Mandaluyong City, Philippines 1605

    501 - 750

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  • Premier BPO Logotype

    4.1 4 reviews
    $1,000+
    < $25 / hr
    250 - 999
    Quezon City, Philippines

    Services provided

    16% Customer Service Outsourcing
    30% Back Office Outsourcing
    15% Finance & Accounting Outsourcing (FAO) +3
    15% PEO/Employee Leasing
    14% Call Center Services
    10% Sales Outsourcing

    Focus Areas

    50% Phone Support Services
    50% Order Processing & Taking

    Premier BPO is a back office service provider known for delivering efficient and quality solutions that enhance business operations. Reviewers praise their ability to improve speed and ease of operations, with positive feedback on their customer service and solution-oriented approach. Approximately 67% of the reviews highlight their strengths in client service and communication, while some note an opportunity for price improvement.

    See all 4 projects

    Reviews mention High-quality work

    Clients have expressed a positive sentiment regarding Premier BPO's high-quality work, noting their efficiency in delivering daily reports and the accuracy of their processing. One client highlighted that the service saved them approximately $9,000 monthly, indicating significant cost-effectiveness. Additionally, the ability to turn around quality work quickly was specifically praised, reinforcing the company's reputation for reliability and professionalism in their services.
    • Payment Processing for Mid-sized IT Firm
      3.5 Aug 12, 2017

      The service provider's strength is that they must process accurately.

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    Industry Experience

    Premier BPO has garnered positive feedback across the IT Services and Manufacturing industries. Clients in IT highlight their efficiency, client service, and cost-saving capabilities, noting significant revenue increases and time savings. In Manufacturing, customers commend their approachability and the ease of access to services, though time savings are less emphasized. Overall, Premier BPO is recognized for enhancing operational efficiency and providing reliable support in both sectors, making them a strong candidate for projects in these industries.

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    Select Industry to see insights

    IT Services Manufacturing

    View projects from:

    Tampa, Florida (1) Berkeley, California (1) Pfafftown, North Carolina (1)

    Quezon City, Philippines

    30th Floor, Cyberone Building, Eastwood Avenue, Bagumbayan, Libis,
    Quezon City, Philippines 1800

    31 - 40

    63.917.559.0169

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  • Concert 8 Solutions Inc. Logotype

    3.5 3 reviews
    Undisclosed
    Undisclosed
    50 - 249
    Makati, Philippines

    Services provided

    65% Customer Service Outsourcing
    15% Back Office Outsourcing
    10% Call Center Services +1
    10% Sales Outsourcing

    Focus Areas

    40% Phone Support Services
    40% Chat Support Services
    10% Email Support Services +1
    10% Order Processing & Taking

    Concert 8 Solutions Inc. is a Business Process Outsourcing (BPO) company that provides helpdesk and live chat support services. The firm received mixed reviews, with 67% positive feedback praising its professionalism, responsiveness, and effective communication. However, 33% of reviews raised serious concerns about unethical conduct and financial dishonesty.

    See all 3 projects

    Industry Experience

    Concert 8 Solutions Inc. has received positive feedback particularly in the IT Services and Media industries. Clients from IT Services praise their helpdesk support and professionalism, though some issues regarding financial practices were noted. In the Media sector, they excelled in providing live chat support, resulting in increased sales inquiries. Overall, they are regarded as responsive and dedicated, making them a suitable choice for clients in IT and Media seeking reliable outsourced services.

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    Select Industry to see insights

    IT Services Other Industry Media

    Average Project Cost Breakdown

    Less than $10,000 (2) $200,000 to $999,999 (1)

    What Clients Have Said

    Clients generally perceive Concert 8 Solutions Inc. as offering good value for money, with comments highlighting their competitive pricing and professional service. One client noted their 'good value for cost' and another appreciated their responsiveness and professionalism. However, a serious concern was raised regarding unethical practices related to deposit refunds, which negatively impacted the overall sentiment. Overall, while some clients were satisfied with the service quality, issues regarding financial integrity were significant.
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    Israel (1) Philippines (1) United States (1)

    Makati, Philippines

    Philippines Address: Ground Floor, Alco Building, 391 Sen. Gil J. Puyat Ave.
    Makati, Philippines 1209

    76 - 100

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  • ND-KNOW SOLUTIONS Logotype

    4.9 12 reviews
    $1,000+
    < $25 / hr
    50 - 249
    Davao City, Philippines

    Services provided

    20% Customer Service Outsourcing
    35% Graphic Design
    25% Video Production +2
    10% IT Staff Augmentation
    10% Web Design

    Focus Areas

    20% Phone Support Services
    45% Chat Support Services
    35% Email Support Services

    ND-KNOW SOLUTIONS is a Customer Service BPO company providing outsourced customer support and customer care outsourcing. Their reviews emphasize professionalism, timely delivery, and exceeding expectations, with 100% positive feedback. Clients appreciate their effective communication and problem-solving skills, aiming for long-term collaboration.

    See all 12 projects

    Reviews mention Hard working

    Clients consistently commend ND-KNOW SOLUTIONS for their hard work and commitment. One client noted their impressive dedication, stating, "They’re really committed — sometimes more than us!" They highlighted instances where the team proactively engaged with potential clients, showcasing their willingness to go above and beyond. Overall, the sentiment reflects a strong appreciation for their hardworking nature and effective support, contributing significantly to the clients' success.
    • Lead Generation & BPO for Software Development Company
      5.0 Apr 6, 2022

      Moreover, their work is amazing, and so is our interaction with their team. The discovery phase helped us determine the clients we want to pursue, and ND-KNOW SOLUTIONS is really invested in the task. ND-KNOW SOLUTIONS is responsive even though we’re in different time zones. Thre are two things that we find most impressive about ND-KNOW SOLUTIONS. Firstly, they’re communicative; communication has been amazing with them. Secondly, they’re really committed — sometimes more than us!

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    1 of 1 Customer Service Outsourcing reviews are 5 stars
    Unknown avg. project cost

    Customer Service Outsourcing PROJECT HIGHLIGHT

    Customer Service Outsourcing for Trade Show Services Company

    5.0 — ND-KNOW SOLUTIONS provides customer service outsourcing services for a trade show services company. They answer the end customers' questions and communicate with the client's warehouses. Read more
    Read 1 Review

    Average Project Cost Breakdown

    Less than $10,000 (2) $10,000 to $49,000 (1) $50,000 to $199,999 (1)

    What Clients Have Said

    Clients consistently express satisfaction with ND-KNOW SOLUTIONS' pricing, noting it as a key factor in their selection. Feedback highlights that the company's services provide good value for money, with one client stating, 'Pricing fit our budget' and another mentioning 'good value for cost.' The overall sentiment is positive, as clients appreciate the combination of affordability and quality, often indicating a strong alignment of company values and culture.
    Read All Reviews

    View projects from:

    Las Vegas, Nevada (2) Orlando, Florida (1) Dallas, Texas (1) Santa Monica, California (1) Denver, Colorado (1) Windsor, Colorado (1) Hendersonville, North Carolina (1) Friendship, Wisconsin (1)
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  • Magellan Solutions Outsourcing Inc Logotype

    4.5 12 reviews
    $10,000+
    < $25 / hr
    250 - 999
    Mandaluyong, Philippines

    Services provided

    25% Customer Service Outsourcing
    20% Back Office Outsourcing
    20% Call Center Services +2
    20% Sales Outsourcing
    15% Finance & Accounting Outsourcing (FAO)

    Focus Areas

    22% Phone Support Services
    43% Chat Support Services
    22% Order Processing & Taking +1
    13% Email Support Services

    Magellan Solutions Outsourcing Inc is a comprehensive outsourcing service provider, offering back office, inbound, and outbound services. Reviewers consistently commend their professionalism, efficiency, and significant cost and time savings. Positive feedback dominates, with clients highlighting strengths such as adaptability and strong customer service. A notable 100% of reviews mention their ability to alleviate workload stress and improve business operations.

    See all 12 projects

    Reviews mention Knowledgeable

    The overall sentiment regarding the company's knowledge and expertise is highly positive. One client noted their team is 'knowledgeable, top of the line, and courteous,' highlighting the depth of their understanding in handling customer interactions. Additionally, the client emphasized the service provider's ability to conduct outbound sales calls with 'little to no errors' in communication, further reflecting their competence. Overall, clients feel confident in the provider's capabilities, indicating a strong fit for projects requiring expertise.
    • Telemarketing for Healthcare Industry Firm
      4.5 Aug 12, 2017

      They are knowledgeable, top of the line, and courteous.

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    Industry Experience

    The provider has effectively served various industries including Healthcare, Retail, Manufacturing, and Media. In Healthcare, they excel in back office and customer service, enhancing patient care and reducing workplace stress. Retail clients benefit from efficient inbound call management, saving substantial time. Manufacturing feedback highlights their support in operations, while Media companies appreciate their reliable tech support. Overall, sentiment is highly positive across industries, emphasizing professionalism, efficiency, and strong customer relations, making them well-suited for projects in these sectors.

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    Select Industry to see insights

    Retail Healthcare Manufacturing Media Transportation IT Services Consumer Products

    Average Project Cost Breakdown

    $50,000 to $199,999 (4) $10,000 to $49,000 (3) $200,000 to $999,999 (2) Less than $10,000 (1)

    What Clients Have Said

    Clients generally perceive the company's pricing as fair and reflective of the value provided. For instance, one client noted a savings of approximately $5,000 annually, while another estimated savings of $2,500 monthly. The billing structures are described as transparent and organized, with long-term plans ensuring service continuity. Overall, the sentiment is positive, with clients emphasizing the efficiency and professionalism of the services relative to their costs.
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    View projects from:

    Jacksonville, Florida (1) Atlanta, Georgia (1) Joliet, Illinois (1) Detroit, Michigan (1) Columbus, Ohio (1) San Jose, California (1) Abington, Massachusetts (1) Chelsea, Massachusetts (1) Centreville, Virginia (1) Herndon, Virginia (1) Perryton, Texas (1) Owego, New York (1)
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  • Dynamic Business Outsourcing Solutions Logotype

    4.0 1 review
    $5,000+
    Undisclosed
    50 - 249
    Quezon City, Philippines

    Services provided

    20% Customer Service Outsourcing
    20% Back Office Outsourcing
    20% Call Center Services +2
    20% IT Staff Augmentation
    20% Staffing

    Focus Areas

    33% Phone Support Services
    50% Order Processing & Taking
    17% Chat Support Services

    Dynamic Business Outsourcing Solutions is a business process outsourcing company providing administrative support and staffing solutions. Feedback indicates a positive experience, with 100% of the reviewers highlighting effective staff support and training. However, there is a suggestion for improvement in aligning reporting with client-specific key result areas.

    See all 1 projects

    Industry Experience

    Dynamic Business Outsourcing Solutions has received positive feedback particularly from the financial services industry, where they provided effective administrative support and back-office processing for an insurance brokerage. Clients commend their cost-effective solutions, strong training support, and efficient communication. Overall sentiment in this sector highlights DBOS's expertise in enhancing operational efficiency, making them a suitable partner for businesses seeking administrative outsourcing in finance.

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    Select Industry to see insights

    Financial services

    Average Project Cost Breakdown

    $50,000 to $199,999 (1)

    What Clients Have Said

    Clients have expressed satisfaction with Dynamic Business Outsourcing Solutions' cost-effective services, highlighting their ability to provide comprehensive administrative support within budget. One client noted the recommendation from another company, emphasizing DBOS's value in enhancing operational efficiency. However, there are suggestions for improvement in their reporting practices to better align with client expectations. Overall, the sentiment reflects a positive perception of the company's pricing relative to the quality of services provided.
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  • OptimumSource Logotype

    3.9 4 reviews
    $1,000+
    < $25 / hr
    50 - 249
    Pasig, Philippines

    Services provided

    13% Customer Service Outsourcing
    25% Back Office Outsourcing
    24% Call Center Services +3
    13% HR Outsourcing
    13% Sales Outsourcing
    12% Recruiting

    Focus Areas

    100% Phone Support Services

    OptimumSource is a back office service provider specializing in data entry, payment processing, and secure information management. Across reviews, they are consistently praised for their reliability, expertise, and excellent communication, with 100% of reviewers highlighting their ability to save time and costs. Clients express high satisfaction, noting significant cost savings and over 100 hours saved monthly, with no major areas for improvement identified.

    See all 4 projects

    Reviews mention Unique expertise

    Clients consistently highlight OptimumSource's unique expertise in specialized areas such as regulatory compliance and data security. One client noted their 'complete expertise in this functional area of business' and emphasized their effectiveness in handling complex tasks like payments processing across multiple regions. Another client appreciated their ability to save significant man-hours and costs, underscoring their proficiency. Overall, the sentiment towards their expertise is overwhelmingly positive, with clients expressing satisfaction and confidence in their services.
    • Data Security Services for Manufacturing Company
      4.5 Nov 2, 2017

      They are a company that has complete expertise in this functional area of business. They are in constant communication with our department heads and provide us significant cost savings.

      Read Full Review
    • Payment Processing for Manufacturing Company
      3.5 Aug 12, 2017

      They have a broad bench of experts they can bring to bear on a problem, as required.

      Read Full Review
    Read All Reviews

    Industry Experience

    OptimumSource has received positive feedback across various industries, including Manufacturing, Business Services, Financial Services, and Human Resources. Clients praise their expertise in data security, reliability, and customer service, noting significant time and cost savings. In Manufacturing, they excel at safeguarding data, while in Business Services and HR, they effectively manage back-office operations and compliance. Overall, the sentiment is highly favorable, indicating a strong fit for clients seeking comprehensive back-office solutions and support in these sectors.

    Read All Reviews

    Select Industry to see insights

    Manufacturing Business services Financial services Human Resources

    Average Project Cost Breakdown

    $10,000 to $49,000 (3) $50,000 to $199,999 (1)

    What Clients Have Said

    Clients consistently highlight OptimumSource's competitive pricing and significant value for money. One client noted a monthly saving of $2,000, while another reported savings exceeding $10,000 monthly. Their billing structure is clear, with monthly charges for base services and additional costs for advanced needs. Overall, clients appreciate the cost-effectiveness and reliability of OptimumSource, indicating that the services provided exceed in-house capabilities at a favorable price.
    Read All Reviews

    View projects from:

    Kansas City, Missouri (1) Rock Island, Illinois (1) Brooklyn, New York (1) Oakmont, Pennsylvania (1)
    View Profile
  • Konnektors Logotype

    4.1 7 reviews
    $1,000+
    < $25 / hr
    10 - 49
    Davao City, Philippines

    Services provided

    10% Customer Service Outsourcing
    30% Email Marketing
    15% Call Center Services +4
    14% Back Office Outsourcing
    11% Sales Outsourcing
    10% Content Marketing
    10% Social Media Marketing

    Focus Areas

    17% Phone Support Services
    44% Chat Support Services
    22% Email Support Services +1
    17% Order Processing & Taking

    Konnektors is a lead generation and sales process outsourcing firm with expertise in digital marketing and website development. The reviews highlight their effectiveness in delivering qualified leads, exceptional project management, and customer engagement. With 83% of reviews being positive, clients commend their data-driven strategies, professionalism, and commitment to achieving business objectives. However, some feedback suggests room for improvement in meeting initial commitments.

    See all 7 projects
    1 of 1 reviews is 5 stars
    Less than $10,000 avg. project cost

    Reviewed 1 time in the past 6 months

    In the past six months, client feedback for Konnektors has been overwhelmingly positive. A CEO from MailVcity LLC praised the company for its effective lead generation services, highlighting the delivery of qualified leads that enhanced their sales outreach. Clients appreciated Konnektors' responsiveness and professional culture, with one noting, 'The team was easy to work with.' Overall, clients found the results satisfactory and reported a strong alignment with their project needs.
    Read 1 Recent Review
    0 of 1 Phone Support Services reviews is 5 stars
    $10,000 – $49,000 avg. project cost

    Phone Support Services Experience

    Konnektors has received overwhelmingly positive feedback for their Phone Support Services, with 100% of reviewers expressing satisfaction. Clients commend their strong commitment to project goals, effective team management, and robust lead generation strategies. Key strengths include their expertise in sales process outsourcing, customer follow-ups, and creating user-friendly websites. Reviewers highlight their relationship-building approach and timely communication, which significantly enhances client trust and lead conversion. Overall, Konnektors is recognized as a dependable partner for businesses aiming for growth.

    Read Most Recent Review

    Average Project Cost Breakdown

    Less than $10,000 (5) $10,000 to $49,000 (2)

    What Clients Have Said

    Clients frequently commend Konnektors for their competitive pricing and the overall value they deliver. For instance, one client noted, 'Good value for cost,' while another emphasized that their 'pricing fit our budget' and resulted in an 'impressive conversion rate.' Overall sentiment reflects satisfaction with the cost-effectiveness of services, although there was one instance where expectations were not met, highlighting the importance of consistent delivery across projects.
    Read All Reviews

    View projects from:

    United States (5) Australia (1)
    View Profile
  • VXI Global Solutions Inc. Logotype

    Not yet reviewed

    $25,000+
    < $25 / hr
    10,000+
    Makati, Philippines

    Services provided

    45% Customer Service Outsourcing
    25% Call Center Services
    10% Back Office Outsourcing +3
    10% Custom Software Development
    5% AI Development
    5% AR/VR Development

    Focus Areas

    45% Phone Support Services
    35% Chat Support Services
    10% Email Support Services +1
    10% Order Processing & Taking

    VXI Global Solutions Inc. Is a Customer Service Outsourcing company established in 1998. The company offers Customer Service Outsourcing and Call Center Services.

    Read more

    Makati, Philippines

    SM Cyber2, Jupiter and Zodiac Sts. cor. Buendia Ave.,
    Makati, Philippines 1226

    2001 - 5000

    1639177775555

    See All Locations (4)
    View Profile
  • PartnerHero Logotype

    4.9 6 reviews
    Undisclosed
    < $25 / hr
    1,000 - 9,999
    Quezon City, Philippines

    Services provided

    60% Customer Service Outsourcing
    10% Application Testing
    10% Back Office Outsourcing +2
    10% Call Center Services
    10% Finance & Accounting Outsourcing (FAO)

    Focus Areas

    20% Phone Support Services
    40% Email Support Services
    35% Chat Support Services +1
    5% Order Processing & Taking

    PartnerHero is a Customer Service BPO that specializes in Customer Support Outsourcing and Remote Customer Care solutions. Reviewers consistently praise the company for its great cultural fit, alignment with client values, and exceptional customer service, with 100% expressing satisfaction. Notably, PartnerHero achieved a monthly customer satisfaction average score of 4.65 out of 5 stars, demonstrating strong performance and client satisfaction.

    See all 6 projects
    1 of 2 Customer Service Outsourcing reviews are 5 stars
    1 new review for Customer Service Outsourcing in past 6 months
    $200,000 – $999,999 avg. project cost

    Customer Service Outsourcing PROJECT HIGHLIGHT

    Customer Support for OOH Media & Tech Company

    4.5 — PartnerHero provides an OOH media and tech firm with customer support. The vendor manages requests from end customers, resolves tickets remotely, and provides training for the client's Tier 1 Read more
    Read 2 Reviews

    Industry Experience

    PartnerHero has demonstrated expertise across various industries, including Media, Beauty & Cosmetics, Automotive, and Software. Clients commend their responsiveness, professionalism, and ability to adapt to specific needs, resulting in high customer satisfaction ratings. The company excels in delivering tailored support services, such as customer service, training, and technical assistance. Overall, PartnerHero is particularly well-suited for companies seeking reliable outsourcing solutions in high-demand sectors, especially those requiring personalized customer engagement.

    Read All Reviews

    Select Industry to see insights

    Media Beauty & Cosmetics Software Automotive

    View projects from:

    Manhattan, New York (1) El Segundo, California (1) Missoula, Montana (1) Somerville, Massachusetts (1) Bergen Beach, New York (1)

    Quezon City, Philippines

    60 General Aguinaldo Avenue
    Quezon City, Philippines 1109

    201 - 250

    See All Locations (7)
    View Profile
  • Outsourced VA Logotype

    Not yet reviewed

    $10,000+
    < $25 / hr
    10 - 49
    Iloilo City, Philippines

    Services provided

    50% Customer Service Outsourcing
    25% Back Office Outsourcing
    15% Sales Outsourcing +1
    10% Finance & Accounting Outsourcing (FAO)

    Focus Areas

    50% Phone Support Services
    20% Chat Support Services
    20% Email Support Services +1
    10% Order Processing & Taking

    Outsourced VA is a small Customer Service Outsourcing company. Established in 2009, the team provides Customer Service Outsourcing and Back Office Outsourcing.

    Read more
    View Profile
  • HSN Philippines, Inc. Logotype

    Not yet reviewed

    $5,000+
    < $25 / hr
    250 - 999
    Mandaluyong, Philippines

    Services provided

    20% Customer Service Outsourcing
    40% Call Center Services
    15% Back Office Outsourcing +4
    10% Sales Outsourcing
    5% IT Managed Services
    5% IT Staff Augmentation
    5% Social Media Marketing

    Focus Areas

    70% Phone Support Services
    20% Chat Support Services
    10% Email Support Services

    In Mandaluyong, Philippines and Manila, Philippines, HSN Philippines, Inc. Is a phone answering service. The team focuses on Call Center Services and Customer Service Outsourcing.

    Read more
    View Profile
  • Transcom Logotype

    Not yet reviewed

    $1,000+
    < $25 / hr
    10,000+
    Bacolod, Philippines

    Services provided

    20% Customer Service Outsourcing
    65% Call Center Services
    15% Sales Outsourcing

    Focus Areas

    100% Phone Support Services

    Transcom is a large telephone answering service located in Örebro, Sweden and Bacolod, Philippines. Their services include Call Center Services and Customer Service Outsourcing.

    Read more

    Bacolod, Philippines

    Singcang-Airport
    Bacolod, Philippines 6100

    501 - 750

    See All Locations (2)
    View Profile
  • Everise Logotype

    Not yet reviewed

    $250,000+
    Undisclosed
    10,000+
    Taguig, Philippines

    Services provided

    10% Customer Service Outsourcing
    10% AI Development
    10% Application Testing +7
    10% Blockchain
    10% Branding
    10% Call Center Services
    10% Custom Software Development
    10% Generative AI
    10% IT Managed Services
    10% Mobile App Development

    Focus Areas

    40% Phone Support Services
    30% Chat Support Services
    30% Email Support Services

    Founded in 2016, Everise is a branding firm. In Singapore and Austin, Texas, the team specializes in Branding and IT managed services.

    Read more

    Taguig, Philippines

    West, corner, 3030, 11th Floor, Bonifacio One Technology Tower, Rizal Drive, 1634 31st Street, Taguig
    Taguig, Philippines 1634

    2001 - 5000

    See All Locations (8)
    View Profile
  • OBPO Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    1,000 - 9,999
    Iloilo City, Philippines

    Services provided

    25% Customer Service Outsourcing
    50% Call Center Services
    25% Back Office Outsourcing

    Focus Areas

    100% Phone Support Services

    OBPO is a call center. The large Iloilo City, Philippines-based team specializes in Call Center Services and Back Office Outsourcing. The firm was founded in 2000.

    Read more
    View Profile
  • Asia Premier One Source Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    250 - 999
    Makati, Philippines

    Services provided

    45% Customer Service Outsourcing
    32% Call Center Services
    18% Back Office Outsourcing +1
    5% Transcription

    Focus Areas

    37% Phone Support Services
    37% Order Processing & Taking
    13% Chat Support Services +1
    13% Email Support Services

    Asia Premier One Source is a Customer Service Outsourcing company. Based in Makati, Philippines and Taguig, Philippines, the company offers Customer Service Outsourcing and Call Center Services.

    Read more
    View Profile
  • Equicom Services, Inc. Logotype

    Not yet reviewed

    $10,000+
    < $25 / hr
    1,000 - 9,999
    Manila, Philippines

    Services provided

    50% Customer Service Outsourcing
    40% Back Office Outsourcing
    10% Finance & Accounting Outsourcing (FAO)

    Focus Areas

    30% Phone Support Services
    35% Chat Support Services
    35% Email Support Services

    Equicom Services, Inc., a Customer Service Outsourcing company, provides Customer Service Outsourcing and Back Office Outsourcing. The firm is in Manila, Philippines.

    Read more
    View Profile
  • KMC Solutions Logotype

    Not yet reviewed

    $1,000+
    < $25 / hr
    1,000 - 9,999
    Taguig, Philippines

    Services provided

    10% Customer Service Outsourcing
    60% Employer of Record (EOR) Services
    10% Back Office Outsourcing +2
    10% Finance & Accounting Outsourcing (FAO)
    10% HR Outsourcing

    Focus Areas

    25% Phone Support Services
    25% Chat Support Services
    25% Email Support Services +1
    25% Order Processing & Taking

    KMC Solutions, an Employer of Record (EOR) Services company, was founded in 2010. The company offers Employer of Record (EOR) Services and Back Office Outsourcing.

    Read more
    View Profile
  • Omada One Logotype

    Not yet reviewed

    $5,000+
    Undisclosed
    250 - 999
    Makati, Philippines

    Services provided

    25% Customer Service Outsourcing
    25% Back Office Outsourcing
    25% Call Center Services +1
    25% Finance & Accounting Outsourcing (FAO)

    Focus Areas

    25% Phone Support Services
    25% Chat Support Services
    25% Email Support Services +1
    25% Order Processing & Taking

    Omada One is a phone answering service in Makati, Philippines and Mabalacat, Philippines. The team offers Call Center Services and Back Office Outsourcing.

    Read more
    View Profile
  • VirtualChampsGlobal Logotype

    Not yet reviewed

    $1,000+
    < $25 / hr
    50 - 249
    General Santos City, Philippines

    Services provided

    10% Customer Service Outsourcing
    10% Accounting
    10% Back Office Outsourcing +7
    10% Call Center Services
    10% Family Law
    10% Finance & Accounting Outsourcing (FAO)
    10% Sales Outsourcing
    10% UX/UI Design
    10% Video Production
    10% Web Design

    Focus Areas

    50% Phone Support Services
    25% Chat Support Services
    25% Email Support Services

    VirtualChampsGlobal is a web design company. In General Santos City, Philippines, the agency offers Web Design and UX/UI Design.

    Read more
    View Profile

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Ability to deliver
Focus
Clutch Leaders Matrix

Rollover to see company insights or click a company below for more details.

1 Big Outsource
2 Unity Communications
3 Connext
4 Boldr.
5 IdeasUnlimited
6 Remote CoWorker
7 Select VoiceCom
8 Enshored
9 SupportZebra
10 Hit Rate Solutions
11 Outsourced
12 Acquire Intelligence
13 Penbrothers
14 Satellite Office
15 six eleven global services

List of the Top 15 Philippines Customer Service Phone Support Companies

  1. Big Outsource Logotype

    Big Outsource

    $10,000+
    < $25 / hr
    250 - 999
    San Pablo City, Philippines

    Ability to deliver

    38.7/40.0
    20/20 Reviews
    10/10 Clients & Experience
    8.7/10 Market Presence

    Service focus

    40% Customer Service Outsourcing
    50% Phone Support Services
    60% Other
    View Profile Visit Website
  2. Unity Communications Logotype

    Unity Communications

    $1,000+
    < $25 / hr
    1,000 - 9,999
    Taguig, Philippines

    Ability to deliver

    38.4/40.0
    18.8/20 Reviews
    10/10 Clients & Experience
    9.6/10 Market Presence

    Service focus

    15% Customer Service Outsourcing
    30% Phone Support Services
    85% Other
    View Profile Visit Website
  3. Connext Logotype

    Connext

    $1,000+
    < $25 / hr
    1,000 - 9,999
    Angeles, Philippines

    Ability to deliver

    35.4/40.0
    17/20 Reviews
    10/10 Clients & Experience
    8.4/10 Market Presence

    Service focus

    30% Customer Service Outsourcing
    60% Phone Support Services
    70% Other
    View Profile Visit Website
  4. Boldr. Logotype

    Boldr.

    $1,000+
    Undisclosed
    1,000 - 9,999
    Pasig, Philippines

    Ability to deliver

    35.4/40.0
    15.8/20 Reviews
    10/10 Clients & Experience
    9.6/10 Market Presence

    Service focus

    50% Customer Service Outsourcing
    30% Phone Support Services
    50% Other
    View Profile Visit Website
  5. IdeasUnlimited Logotype

    IdeasUnlimited

    $1,000+
    < $25 / hr
    50 - 249
    Koronadal City, Philippines

    Ability to deliver

    37.9/40.0
    19.8/20 Reviews
    10/10 Clients & Experience
    8.1/10 Market Presence

    Service focus

    30% Customer Service Outsourcing
    50% Phone Support Services
    70% Other
    View Profile Visit Website
  6. Remote CoWorker Logotype

    Remote CoWorker

    $1,000+
    < $25 / hr
    1,000 - 9,999
    Taguig, Philippines

    Ability to deliver

    38.9/40.0
    20/20 Reviews
    10/10 Clients & Experience
    8.9/10 Market Presence

    Service focus

    10% Customer Service Outsourcing
    33% Phone Support Services
    90% Other
    View Profile Visit Website
  7. Select VoiceCom Logotype

    Select VoiceCom

    $5,000+
    < $25 / hr
    1,000 - 9,999
    Cebu City, Philippines

    Ability to deliver

    34.2/40.0
    17.4/20 Reviews
    10/10 Clients & Experience
    6.8/10 Market Presence

    Service focus

    30% Customer Service Outsourcing
    45% Phone Support Services
    70% Other
    View Profile Visit Website
  8. Enshored Logotype

    Enshored

    $50,000+
    < $25 / hr
    1,000 - 9,999
    Pasig, Philippines

    Ability to deliver

    31.9/40.0
    16.6/20 Reviews
    6.9/10 Clients & Experience
    8.4/10 Market Presence

    Service focus

    30% Customer Service Outsourcing
    32% Phone Support Services
    70% Other
    View Profile Visit Website
  9. SupportZebra Logotype

    SupportZebra

    $5,000+
    < $25 / hr
    1,000 - 9,999
    Cagayan De Oro City, Philippines

    Ability to deliver

    31.2/40.0
    16.4/20 Reviews
    7.6/10 Clients & Experience
    7.1/10 Market Presence

    Service focus

    70% Customer Service Outsourcing
    50% Phone Support Services
    30% Other
    View Profile Visit Website
  10. Hit Rate Solutions Logotype

    Hit Rate Solutions

    $1,000+
    < $25 / hr
    50 - 249
    Bacolod, Philippines

    Ability to deliver

    35/40.0
    16.2/20 Reviews
    9.5/10 Clients & Experience
    9.3/10 Market Presence

    Service focus

    15% Customer Service Outsourcing
    100% Phone Support Services
    85% Other
    View Profile Visit Website
  11. Outsourced Logotype

    Outsourced

    Undisclosed
    Undisclosed
    1,000 - 9,999
    Quezon City, Philippines

    Ability to deliver

    32.4/40.0
    18.8/20 Reviews
    4.4/10 Clients & Experience
    9.2/10 Market Presence

    Service focus

    15% Customer Service Outsourcing
    25% Phone Support Services
    85% Other
    View Profile Visit Website
  12. Acquire Intelligence Logotype

    Acquire Intelligence

    $1,000+
    < $25 / hr
    1,000 - 9,999
    Pasig, Philippines

    Ability to deliver

    30.9/40.0
    15/20 Reviews
    6.8/10 Clients & Experience
    9.2/10 Market Presence

    Service focus

    16% Customer Service Outsourcing
    50% Phone Support Services
    84% Other
    View Profile Visit Website
  13. Penbrothers Logotype

    Penbrothers

    Undisclosed
    Undisclosed
    1,000 - 9,999
    Makati, Philippines

    Ability to deliver

    31.8/40.0
    16.2/20 Reviews
    7.2/10 Clients & Experience
    8.4/10 Market Presence

    Service focus

    10% Customer Service Outsourcing
    25% Phone Support Services
    90% Other
    View Profile Visit Website
  14. Satellite Office Logotype

    Satellite Office

    Undisclosed
    Undisclosed
    1,000 - 9,999
    Taguig, Philippines

    Ability to deliver

    31.8/40.0
    15/20 Reviews
    10/10 Clients & Experience
    6.8/10 Market Presence

    Service focus

    10% Customer Service Outsourcing
    30% Phone Support Services
    90% Other
    View Profile Visit Website
  15. six eleven global services Logotype

    six eleven global services

    $1,000+
    < $25 / hr
    1,000 - 9,999
    Davao City, Philippines

    Ability to deliver

    27.5/40.0
    15.2/20 Reviews
    5.8/10 Clients & Experience
    6.5/10 Market Presence

    Service focus

    30% Customer Service Outsourcing
    75% Phone Support Services
    70% Other
    View Profile Visit Website
  16. Open Access BPO Logotype

    Open Access BPO

    $10,000+
    $50 - $99 / hr
    1,000 - 9,999
    Makati City, Philippines

    Ability to deliver

    25/40.0
    16.2/20 Reviews
    0.6/10 Clients & Experience
    8.2/10 Market Presence

    Service focus

    50% Customer Service Outsourcing
    80% Phone Support Services
    50% Other
    View Profile Visit Website
  17. Smiles On Demand Logotype

    Smiles On Demand

    $1,000+
    < $25 / hr
    1,000 - 9,999
    Sibulan, Philippines

    Ability to deliver

    24.3/40.0
    16.8/20 Reviews
    1.6/10 Clients & Experience
    6/10 Market Presence

    Service focus

    50% Customer Service Outsourcing
    25% Phone Support Services
    50% Other
    View Profile Visit Website
  18. OBI Services Logotype

    OBI Services

    $1,000+
    < $25 / hr
    50 - 249
    Dipolog City, Philippines

    Ability to deliver

    33.1/40.0
    18.6/20 Reviews
    7.9/10 Clients & Experience
    6.6/10 Market Presence

    Service focus

    10% Customer Service Outsourcing
    20% Phone Support Services
    90% Other
    View Profile Visit Website
  19. Pac Biz Contact Center Outsourcing Logotype

    Pac Biz Contact Center Outsourcing

    $1,000+
    < $25 / hr
    50 - 249
    Dumaguete, Philippines

    Ability to deliver

    24/40.0
    15.2/20 Reviews
    1.9/10 Clients & Experience
    6.9/10 Market Presence

    Service focus

    45% Customer Service Outsourcing
    50% Phone Support Services
    55% Other
    View Profile Visit Website
  20. Catalyst BPX Logotype

    Catalyst BPX

    $5,000+
    < $25 / hr
    50 - 249
    Taguig, Philippines

    Ability to deliver

    31.3/40.0
    16.4/20 Reviews
    9.2/10 Clients & Experience
    5.8/10 Market Presence

    Service focus

    15% Customer Service Outsourcing
    20% Phone Support Services
    85% Other
    View Profile Visit Website
  21. vlbpo cx Logotype

    vlbpo cx

    $5,000+
    < $25 / hr
    50 - 249
    Caloocan, Philippines

    Ability to deliver

    26.5/40.0
    16.4/20 Reviews
    4.6/10 Clients & Experience
    5.5/10 Market Presence

    Service focus

    45% Customer Service Outsourcing
    25% Phone Support Services
    55% Other
    View Profile Visit Website
  22. Telework PH Logotype

    Telework PH

    $1,000+
    < $25 / hr
    250 - 999
    Baliuag, Philippines

    Ability to deliver

    24/40.0
    16.2/20 Reviews
    2.7/10 Clients & Experience
    5.2/10 Market Presence

    Service focus

    25% Customer Service Outsourcing
    50% Phone Support Services
    75% Other
    View Profile Visit Website
  23. Staff Outsourcing Solutions Logotype

    Staff Outsourcing Solutions

    $1,000+
    < $25 / hr
    1,000 - 9,999
    Cebu City, Philippines

    Ability to deliver

    26.3/40.0
    16.6/20 Reviews
    4.2/10 Clients & Experience
    5.5/10 Market Presence

    Service focus

    10% Customer Service Outsourcing
    50% Phone Support Services
    90% Other
    View Profile Visit Website
  24. Conectys Logotype

    Conectys

    $250,000+
    < $25 / hr
    1,000 - 9,999
    Davao City, Philippines

    Ability to deliver

    22.1/40.0
    14.6/20 Reviews
    0.6/10 Clients & Experience
    6.9/10 Market Presence

    Service focus

    40% Customer Service Outsourcing
    48% Phone Support Services
    60% Other
    View Profile Visit Website
  25. Staffwiz LLC Logotype

    Staffwiz LLC

    $1,000+
    < $25 / hr
    10 - 49
    Makati, Philippines

    Ability to deliver

    29.8/40.0
    15.8/20 Reviews
    8.1/10 Clients & Experience
    5.9/10 Market Presence

    Service focus

    15% Customer Service Outsourcing
    25% Phone Support Services
    85% Other
    View Profile Visit Website
  26. SPLACE BPO Logotype

    SPLACE BPO

    $5,000+
    < $25 / hr
    250 - 999
    Davao City, Philippines

    Ability to deliver

    22.1/40.0
    17.2/20 Reviews
    0/10 Clients & Experience
    4.9/10 Market Presence

    Service focus

    20% Customer Service Outsourcing
    35% Phone Support Services
    80% Other
    View Profile Visit Website
  27. Reliasourcing Inc Logotype

    Reliasourcing Inc

    Undisclosed
    Undisclosed
    250 - 999
    Pasay, Philippines

    Ability to deliver

    21.1/40.0
    15.6/20 Reviews
    0.9/10 Clients & Experience
    4.6/10 Market Presence

    Service focus

    40% Customer Service Outsourcing
    25% Phone Support Services
    60% Other
    View Profile Visit Website
  28. STAFFVIRTUAL Logotype

    STAFFVIRTUAL

    $1,000+
    < $25 / hr
    250 - 999
    Mandaluyong City, Philippines

    Ability to deliver

    23.7/40.0
    16.6/20 Reviews
    0/10 Clients & Experience
    7.1/10 Market Presence

    Service focus

    10% Customer Service Outsourcing
    50% Phone Support Services
    90% Other
    View Profile Visit Website
  29. Premier BPO Logotype

    Premier BPO

    $1,000+
    < $25 / hr
    250 - 999
    Quezon City, Philippines

    Ability to deliver

    22/40.0
    13/20 Reviews
    2.1/10 Clients & Experience
    6.9/10 Market Presence

    Service focus

    16% Customer Service Outsourcing
    50% Phone Support Services
    84% Other
    View Profile Visit Website
  30. Concert 8 Solutions Inc. Logotype

    Concert 8 Solutions Inc.

    Undisclosed
    Undisclosed
    50 - 249
    Makati, Philippines

    Ability to deliver

    19.3/40.0
    11.6/20 Reviews
    2.4/10 Clients & Experience
    5.3/10 Market Presence

    Service focus

    65% Customer Service Outsourcing
    40% Phone Support Services
    35% Other
    View Profile Visit Website

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Call center outsourcing is when a company hires a BPO service provider to handle inbound or outbound calls.

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Looking to hire a call center? Connecting with a reliable team has never been easier— check out our quick 4-step process to find the perfect partnership.

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Get matched with the 5 best-fit agencies for your project—in 4 minutes or less.