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Top Phone Support Services in the Philippines

Ratings Updated: April 2, 2026
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15 Leaders 15 Contenders

114 Companies

Country: Philippines
Customer Service Outsourcing: Phone Support Services

List of the Top Philippines Customer Service Phone Support Companies

  • Big Outsource Logotype

    5.0 52 reviews
    Premier Verified
    $10,000+
    < $25 / hr
    250 - 999
    San Pablo City, Philippines

    Services provided

    40% Customer Service Outsourcing
    30% Back Office Outsourcing
    20% Call Center Services +1
    10% Finance & Accounting Outsourcing (FAO)

    Focus Areas

    50% Phone Support Services
    20% Chat Support Services
    20% Order Processing & Taking +1
    10% Email Support Services

    Big Outsource is a Customer Support Outsourcing provider offering call center solutions and customer service BPO services. Across reviews, 100% of clients praised their timely project delivery, professional communication, and seamless integration into client operations, with notable improvements in customer response times and administrative efficiency. They consistently deliver high-quality, reliable outsourced customer support, enhancing customer care and operational processes.

    See all 52 projects
    1 of 1 reviews is 5 stars
    $50,000 – $199,999 avg. project cost

    Reviewed 1 time in the past 6 months

    In the past six months, clients have praised Big Outsource for their responsiveness and ability to enhance project efficiency. One client noted a 30% improvement in turnaround time and appreciated the proactive communication and support provided by their assigned assistant. The alignment of company values and budget considerations were key factors in selecting Big Outsource. However, there is a suggestion for improvement in proposing new content tools, indicating room for further innovation.
    Read 1 Recent Review
    2 of 2 Phone Support Services reviews are 5 stars
    1 new review for Phone Support Services in past 6 months
    $200,000 – $999,999 avg. project cost

    Phone Support Services Experience

    Big Outsource has received overwhelmingly positive feedback for its Phone Support Services, with clients noting a 100% satisfaction rate. Reviewers emphasize the company's excellent communication, professionalism, and cultural alignment, describing the team as an extension of their internal staff. Notably, 100% of clients reported improved efficiency and cost savings, and many highlighted the proactive response to staffing needs. Overall, Big Outsource is recognized as a reliable and effective partner, enhancing operational capabilities and customer service quality.

    Read Most Recent Review
    16 of 16 Customer Service Outsourcing reviews are 5 stars
    9 new reviews for Customer Service Outsourcing in past 6 months
    $50,000 – $199,999 avg. project cost

    Customer Service Outsourcing PROJECT HIGHLIGHT

    Back Office Outsourcing for Visualization Studio

    5.0 — Big Outsource provided customer support outsourcing for a visualization studio. The team responded to customer emails, organized a folder system, logged data into spreadsheets, and cleaned up old Read more
    Read 16 Reviews

    View projects from:

    United States (19) Canada (2) Australia (1) India (1) Serbia (1) Switzerland (1) England (1)

    This provider is fluent in 1 language:

    • English

    This provider is available in 8 time zones:

    • Central European Time (CET)
    • Central Standard Time (CST)
    • Eastern Standard Time (EST)
    • Pacific Standard Time (PST)
    • Australia Central Time (ACT)
    • Australia Eastern Time (AET)
    • Mountain Standard Time (MST)
    • Singapore Standard Time (SGT)
    View Profile Visit Website
  • Unity Communications Logotype

    4.9 44 reviews
    Premier Verified
    $1,000+
    < $25 / hr
    1,000 - 9,999
    Taguig, Philippines

    Services provided

    15% Customer Service Outsourcing
    25% Back Office Outsourcing
    20% Employer of Record (EOR) Services +4
    10% Call Center Services
    10% HR Outsourcing
    10% Recruitment Process Outsourcing
    10% Sales Outsourcing

    Focus Areas

    30% Phone Support Services
    30% Order Processing & Taking
    20% Chat Support Services +1
    20% Email Support Services

    Unity Communications is a specialized provider of Customer Service Outsourcing (CSO) and Business Process Outsourcing (BPO) services, offering tailored solutions to enhance customer support and operational efficiencies. Overall, client feedback is overwhelmingly positive, with approximately 90% highlighting their responsiveness, professionalism, and effective project management. Areas for improvement include refining recruitment processes and evaluation methods, ensuring consistent service quality.

    See all 44 projects

    Reviews mention Exceptional results

    Clients have consistently reported exceptional results from their collaboration with Unity Communications, noting record-breaking sales outcomes and the successful generation of leads. One client highlighted that Unity contributed 30-50% of their sales numbers, demonstrating a strong partnership and effective communication. The team's understanding of sales dynamics and commitment to meeting deadlines were particularly praised, leading to a harmonious relationship and significant growth in business. Overall, client sentiment reflects a high level of satisfaction with Unity's performance and results.
    • Customer Service Support for Wireless Company
      5.0 Jun 6, 2019

      They add value to our company and have severely reduced the number of mistakes being made by our customer service representatives. They consistently receive positive feedback, and we want to hire more of them. They value their jobs and care about the work, going above and beyond for every customer. They're loyal, humble, helpful, and save us both time and money.

      Read Full Review
    Read All Reviews
    2 of 3 Phone Support Services reviews are 5 stars
    Unknown avg. project cost

    Phone Support Services Experience

    Overall, Unity Communications has received positive feedback for their Phone Support Services, with approximately 85% of reviewers citing satisfaction with the professionalism and responsiveness of their team. Clients have noted improved customer service metrics, including faster response times and increased CSAT scores. Notably, the company's detailed hiring process and ability to provide quality candidates were highlighted as strengths. However, some reviewers mentioned areas for improvement, particularly regarding transitional processes and performance tracking.

    Read Most Recent Review

    Average Project Cost Breakdown

    $10,000 to $49,000 (10) $50,000 to $199,999 (6) Less than $10,000 (5) $200,000 to $999,999 (1)

    What Clients Have Said

    Clients consistently highlight Unity Communications' competitive pricing and excellent value for money. For instance, one client noted that their pricing fit their budget while also providing great service quality, stating, "Unity Communications offers good value for the cost." Another client emphasized that the services delivered were "much better" than local alternatives, attributing significant effectiveness and efficiency to their work. Overall, the feedback reflects a strong sentiment of satisfaction regarding cost-effectiveness and service quality.
    Read All Reviews

    View projects from:

    United States (34) Australia (1) Canada (1) Ireland (1)
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  • Connext Logotype

    5.0 7 reviews
    Premier Verified
    $1,000+
    < $25 / hr
    1,000 - 9,999
    Angeles, Philippines

    Services provided

    30% Customer Service Outsourcing
    30% Finance & Accounting Outsourcing (FAO)
    20% Back Office Outsourcing +1
    20% IT Staff Augmentation

    Focus Areas

    60% Phone Support Services
    25% Email Support Services
    10% Order Processing & Taking +1
    5% Chat Support Services

    Connext is a business process outsourcing company specializing in call center services, transaction management, and accounting processes. Reviewers praise Connext for their impressive hiring process, alignment with company values, and capability to rapidly provide skilled personnel. Over 90% of reviewers highlight their effective communication and project management, while some mention the need for increased employee training. The company is recognized for fostering long-term partnerships.

    See all 7 projects

    Reviews mention Helpful

    The overall sentiment towards Connext Global Solutions is positive, with clients appreciating their proactive approach and integrity. One CEO highlighted the effective communication and the ability to quickly scale resources, noting that Connext mobilized equipment during the pandemic to ensure uninterrupted service. Clients expressed satisfaction with the partnership, emphasizing the substantial impact on their operational efficiency and growth, though they also suggested an expansion into new geographic areas for talent recruitment.
    • Staff Augmentation for Accounting Management Firm
      5.0 Dec 17, 2021

      Our communication with the Connext team who helped us recruit and design a workable structure has been very good and transparent. The communication with the team of our resources has taken time to develop. We are still continuing to work on processes and technologies to improve the workflow.

      Read Full Review
    Read All Reviews
    1 of 1 reviews is 5 stars
    Unknown avg. project cost

    Reviewed 1 time in the past 6 months

    In recent reviews, clients have expressed overall satisfaction with Connext's call center services, particularly noting a significant reduction in guest complaints and improved reservation accuracy. One client highlighted the impressive hiring process and alignment of values. However, there is a suggestion for enhancing employee training. Communication has been effective, with most projects delivered on time, reinforcing a positive sentiment towards Connext's reliability and professionalism.
    Read 1 Recent Review

    Average Project Cost Breakdown

    $10,000 to $49,000 (1)

    What Clients Have Said

    Clients consistently highlight Connext's competitive pricing and overall value for money. For instance, one client noted that Connext's pricing fit their budget while aligning with their company values, leading to a successful partnership. Another client emphasized the cost-effectiveness in expanding their operations without the overhead of establishing a legal entity. Overall, the sentiment reflects satisfaction with the balance of cost and quality of service, reinforcing Connext as a reliable outsourcing partner.
    Read All Reviews

    View projects from:

    Honolulu, Hawaii (3) Denver, Colorado (1) Mechanicsville, Virginia (1) Trevose, Pennsylvania (1)

    This provider is fluent in 2 languages:

    • English
    • Spanish

    This provider is available in 7 time zones:

    • Hawaii Standard Time (HST)
    • Alaska Standard Time (AKST)
    • Central Standard Time (CST)
    • Eastern Standard Time (EST)
    • Pacific Standard Time (PST)
    • Phoenix Standard Time (PNT)
    • Mountain Standard Time (MST)
    View Profile Visit Website

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  • Remote CoWorker Logotype

    4.8 176 reviews
    Premier Verified
    $1,000+
    < $25 / hr
    1,000 - 9,999
    Taguig, Philippines

    Services provided

    10% Customer Service Outsourcing
    45% Back Office Outsourcing
    15% Finance & Accounting Outsourcing (FAO) +3
    10% Call Center Services
    10% HR Consulting
    10% Sales Outsourcing

    Focus Areas

    33% Phone Support Services
    34% Chat Support Services
    25% Email Support Services +1
    8% Order Processing & Taking

    Remote CoWorker provides Customer Support Outsourcing services, specializing in virtual assistant and administrative support roles. They receive overwhelmingly positive feedback from clients, with reviews highlighting their exceptional responsiveness, professionalism, and alignment with client values. Approximately 90% of reviewers commend their project management skills and ability to meet deadlines consistently. Remote CoWorker is praised for its competitive pricing and effective onboarding process.

    See all 176 projects

    Reviews mention Accessible

    Clients consistently commend Remote CoWorker for their accessibility and responsiveness. One client noted, 'Princess J. P. has been a pleasure to work with...always willing to do whatever it takes to get the job finished,' highlighting their dedication to understanding client needs. Another client emphasized their 'remarkable time management skills' and promptness in delivering tasks ahead of deadlines. Overall, the sentiment reflects a strong appreciation for the company's commitment to being available and attentive to client demands.
    • Back Office Outsourcing for Defense Products Reseller
      5.0 May 24, 2024

      We were pleased with their availability and willingness to understand my needs and demands. Princess J. P. has been a pleasure to work with. She helps me with my business every day and is always willing to do whatever it takes to get the job finished.

      Read Full Review
    • Call Center & Lead Generation Services for Tear Out Company
      5.0 Aug 2, 2023

      What was most impressive to me was their wide range of professionals that are available to assist you. First and foremost, I was immediately impressed by their remarkable time management skills. Not only were they always on time, but they consistently delivered completed tasks well ahead of the designated deadlines.

      Read Full Review
    Read All Reviews
    14 of 14 reviews are 5 stars
    2 new reviews for Customer Service Outsourcing services
    Less than $10,000 avg. project cost

    Reviewed 14 times in the past 6 months

    Recent reviews of Remote CoWorker highlight exceptional performance in administrative support across various sectors. Clients consistently praised their responsiveness, reliability, and ability to learn quickly. Specific feedback includes a notable increase in productivity, with one client reporting a 30% improvement. Communication was frequently cited as impressive, with clients appreciating timely responses and effective project management. Overall, the sentiment is overwhelmingly positive, with no significant areas for improvement identified by reviewers.
    Read 14 Recent Reviews

    Industry Experience

    Remote CoWorker has received positive feedback across various industries, demonstrating notable strengths in sectors such as automotive, real estate, healthcare, and legal services. Clients commend their prompt communication, effective project management, and ability to match skilled virtual assistants to specific needs. The overall sentiment reflects satisfaction with productivity improvements, administrative support, and lead generation efforts. Potential clients in these sectors can expect a commitment to quality service, responsiveness, and operational efficiency from Remote CoWorker.

    Read All Reviews

    Select Industry to see insights

    Business services Medical Plumbing Consulting Contracting HVAC Transportation Manufacturing Other industries Hospitality & leisure Nonprofit Insurance Restaurants Education Arts, entertainment & music eCommerce Financial services Construction Beauty & Cosmetics Retail Software Information technology IT Services Food & Beverage Consumer products & services Consumer Products Food & Beverages Other Industry Wellness & Fitness Environmental Services Design Automotive Media Healthcare Sports Publishing Advertising & marketing Energy & natural resources Legal Real estate

    Taguig, Philippines

    5th Ave & 26th St
    Taguig, Philippines

    1001 - 2000

    See All Locations (2)
    View Profile Visit Website
  • Select VoiceCom Logotype

    4.8 9 reviews
    Premier Verified
    $5,000+
    < $25 / hr
    1,000 - 9,999
    Cebu City, Philippines

    Services provided

    30% Customer Service Outsourcing
    30% Call Center Services
    10% Back Office Outsourcing +3
    10% Finance & Accounting Outsourcing (FAO)
    10% IT Staff Augmentation
    10% Sales Outsourcing

    Focus Areas

    45% Phone Support Services
    20% Chat Support Services
    20% Email Support Services +1
    15% Order Processing & Taking

    Select VoiceCom is a Customer Support Outsourcing company specializing in Call Center Solutions and Customer Service BPO. The company consistently receives positive feedback, with approximately 100% of reviewers appreciating their effective communication, cultural alignment, and quality assurance processes. Clients highlight their ability to improve call quality and efficiency, as well as their proactive approach to problem-solving.

    See all 9 projects
    0 of 1 reviews is 5 stars
    $10,000 – $49,000 avg. project cost

    Reviewed 1 time in the past 6 months

    In the last six months, client feedback for Select VoiceCom has been overwhelmingly positive. A Chief People Officer from a financial services company praised their well-organized and communicative team, noting responsiveness within 24 hours and a personalized approach. Clients appreciated their alignment in company values and culture fit. No areas for improvement were identified, indicating a high level of satisfaction with their services, particularly in sourcing and managing talent effectively.
    Read 1 Recent Review
    2 of 3 Customer Service Outsourcing reviews are 5 stars
    $50,000 – $199,999 avg. project cost

    Customer Service Outsourcing PROJECT HIGHLIGHT

    Back Office & Customer Service Outsourcing for Law Firm

    5.0 — Select VoiceCom provides back office and customer service outsourcing for a law firm. The team is responsible for lead verification, QC, data management, legal intake, and case administration. Read more
    Read 3 Reviews

    View projects from:

    United States (7) Australia (1)

    This provider is fluent in 1 language:

    • English

    This provider is available in 1 time zone:

    • Eastern Standard Time (EST)
    View Profile Visit Website
  • Hit Rate Solutions Logotype

    4.8 16 reviews
    Premier Verified
    $1,000+
    < $25 / hr
    50 - 249
    Bacolod, Philippines

    Services provided

    15% Customer Service Outsourcing
    45% Call Center Services
    25% Back Office Outsourcing +1
    15% Sales Outsourcing

    Focus Areas

    100% Phone Support Services

    Hit Rate Solutions is a Customer Service BPO specializing in Customer Support Outsourcing, Call Center Outsourcing, and Remote Customer Care. The reviews indicate a high level of satisfaction with 100% of clients noting responsiveness, cost-effectiveness, and commitment to project goals. The company is praised for its tailored support, efficient management, and seamless communication.

    See all 16 projects
    1 of 1 Phone Support Services reviews is 5 stars
    Unknown avg. project cost

    Phone Support Services Experience

    Hit Rate Solutions has received overwhelmingly positive feedback for their Phone Support Services, with 100% of reviewers expressing satisfaction. Clients commend their efficient project management, timely task completion, and strong communication skills. The team's fluency in English and adherence to client instructions have been particularly noted as strengths. One client highlighted the company's cost-effectiveness and ease of setup, indicating a strong alignment with client needs and objectives.

    Read Most Recent Review
    3 of 3 Customer Service Outsourcing reviews are 5 stars
    Unknown avg. project cost

    Customer Service Outsourcing PROJECT HIGHLIGHT

    Sales Outreach for Food Safety Consulting Co

    5.0 — Hit Rate Solutions provides sales outreach services for a food safety consulting company. Their goal is to attract more leads, B2B sales, and repeat customers to the client's website. Read more
    Read 3 Reviews

    Industry Experience

    Hit Rate Solutions demonstrates expertise across multiple industries, including financial services, healthcare, real estate, consulting, and consumer products. Feedback indicates strong performance in lead generation, project management, and customer service, with clients appreciating their timely delivery and value for cost. The overall sentiment is positive, particularly in healthcare and financial services, where they have made significant impacts. Potential clients in these sectors may find Hit Rate Solutions a suitable partner for project needs.

    Read All Reviews

    Select Industry to see insights

    Arts, entertainment & music Financial services Healthcare Real estate Consulting Consumer products & services Other Industry

    Bacolod, Philippines

    The East Block Veranda, Circumferential Rd
    Bacolod, Philippines 6100

    101 - 150

    855-231-3730

    See All Locations (2)
    View Profile Visit Website
  • OBI Services Logotype

    5.0 20 reviews
    Premier Verified
    $1,000+
    < $25 / hr
    50 - 249
    Dipolog City, Philippines

    Services provided

    10% Customer Service Outsourcing
    35% Back Office Outsourcing
    35% Call Center Services +2
    10% Content Marketing
    10% Sales Outsourcing

    Focus Areas

    20% Phone Support Services
    30% Chat Support Services
    30% Email Support Services +1
    20% Order Processing & Taking

    OBI Services is a Customer Service BPO specializing in Customer Support Outsourcing, providing multilingual 24/7 assistance and enhancing customer service operations. Across their reviews, 100% of clients praised their proactive communication and alignment with company values, with measurable improvements like a 40% reduction in response times and a 30% decrease in support errors.

    See all 20 projects

    Reviews mention Transparent

    Clients have consistently praised OBI Services for their transparent communication and organized project management. Feedback highlighted their establishment of clear communication channels and regular check-ins, which facilitated alignment on goals and timelines. One client noted, 'Their management approach was organized, transparent, and solution-oriented,' reflecting an overall positive sentiment regarding their transparency. Additionally, OBI Services was commended for their proactive attitude and adaptability, emphasizing their commitment to aligning with client expectations.
    • Customer Support Outsourcing for Pet Tracking Company
      5.0 Oct 22, 2025

      OBI Services demonstrated solid project management throughout the engagement. They established clear communication channels and regular check-ins to align on performance goals and timelines. Deliverables were consistently completed on time, and the team was proactive in addressing any emerging issues or workload spikes. They were responsive to feedback, adaptable to changing priorities, and open to implementing process improvements based on our customer experience standards. Overall, their management approach was organized, transparent, and solution-oriented.

      Read Full Review
    Read All Reviews
    3 of 3 Customer Service Outsourcing reviews are 5 stars
    3 new reviews for Customer Service Outsourcing in past 6 months
    $10,000 – $49,000 avg. project cost

    Customer Service Outsourcing PROJECT HIGHLIGHT

    Back-Office Mgmt & Customer Service for Financial Nonprofit

    5.0 — OBI Services was hired by a financial empowerment nonprofit to manage their back-office operations and provide multi-channel customer service support. Key tasks included record-keeping and Read more
    Read 3 Reviews

    Industry Experience

    OBI Services has demonstrated strong capabilities across various industries, including Financial Services, Information Technology, Healthcare, Automotive, Real Estate, Consumer Products & Services, Sports, and Advertising & Marketing. Clients praised their operational efficiency, attention to detail, and high-quality customer support, resulting in measurable improvements in metrics like response times, accuracy, and customer satisfaction. Overall, OBI Services is well-suited for organizations looking for reliable data management and customer support solutions, particularly in technology-driven and service-oriented sectors.

    Read All Reviews

    Select Industry to see insights

    Information technology Financial services Automotive Real estate Sports Healthcare Advertising & marketing Consumer products & services

    Average Project Cost Breakdown

    $10,000 to $49,000 (8) Less than $10,000 (3) $50,000 to $199,999 (3)

    What Clients Have Said

    Clients consistently praise OBI Services for their excellent value for cost, noting that their pricing aligns well with project budgets. For example, one client highlighted their 'good value for cost' when selecting OBI Services, while another noted that their pricing fit within budget constraints. Overall sentiment reflects satisfaction with the cost-effectiveness of the services provided, as clients reported significant improvements in operational efficiency and service quality, reinforcing the perceived value of their investment.
    Read All Reviews
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  • Staffwiz LLC Logotype

    4.8 3 reviews
    Premier Verified
    $1,000+
    < $25 / hr
    10 - 49
    Makati, Philippines

    Services provided

    15% Customer Service Outsourcing
    30% Recruiting
    15% Sales Outsourcing +4
    10% Back Office Outsourcing
    10% Finance & Accounting Outsourcing (FAO)
    10% IT Staff Augmentation
    10% Staffing

    Focus Areas

    25% Phone Support Services
    25% Chat Support Services
    25% Email Support Services +1
    25% Order Processing & Taking

    Staffwiz LLC is a Customer Service BPO specializing in providing remote customer care and outsourced customer support services. Reviews highlight their exceptional hiring process and dedicated team, with 100% positive feedback, emphasizing reduced first reply and resolution times by over 60%. Their project management is praised for being organized and effective.

    See all 3 projects

    Reviews mention Communicative

    Clients consistently praised Staffwiz LLC for their exceptional communication skills. One client noted their team as 'great communicators' and highlighted their flexibility to meet unique needs. Another client emphasized the ease of communication with specific team members, describing them as a 'pleasure to work with' and commending the well-organized onboarding process. Overall, the sentiment regarding communication is overwhelmingly positive, reflecting a strong ability to engage and respond effectively to client needs.
    • Recruiting Services for Education Software Company
      4.5 Jan 15, 2025

      The company utilized virtual meetings and email or messaging apps as their primary form of communication. They are noted as great communicators, which was one of the most impressive aspects of their service. Staffwiz LLC is described as very helpful and a pleasure to work with, indicating their strong communication skills.

      Read Full Review
    • Customer Service Outsourcing for E-Commerce Platform
      5.0 Jul 9, 2024

      Michelle and Jerick are not only easy to communicate with but also a pleasure to work with. The onboarding process was smooth and well-organized, allowing us to integrate our new customer service team within just two weeks of initial contact. The team is easy to work with and a pleasure to deal with, making the entire process seamless and enjoyable.

      Read Full Review
    Read All Reviews
    1 of 1 Customer Service Outsourcing reviews are 5 stars
    Unknown avg. project cost

    Customer Service Outsourcing PROJECT HIGHLIGHT

    Customer Service Outsourcing for E-Commerce Platform

    5.0 — Staffwiz LLC provided outsourced customer service agents for an e-commerce platform. The goal is to help with an email support channel. Read more
    Read 1 Review

    View projects from:

    Philippines (1) United States (1)

    This provider is fluent in 1 language:

    • English

    This provider is available in 1 time zone:

    • Eastern Standard Time (EST)

    Makati, Philippines

    7F, Finman Centre131 Tordesillas Street St. Salcedo Vill, Bel-Air
    Makati, Philippines 1227

    21 - 30

    02-7823-3949

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  • Helpware CX Logotype

    4.8 46 reviews
    Premier Verified
    $5,000+
    < $25 / hr
    1,000 - 9,999
    Taguig, Philippines

    Services provided

    60% Customer Service Outsourcing
    20% Back Office Outsourcing
    20% Call Center Services

    Focus Areas

    30% Phone Support Services
    30% Chat Support Services
    30% Email Support Services +1
    10% Order Processing & Taking

    Helpware is a Customer Service Outsourcing company that specializes in delivering remote customer care solutions, including troubleshooting, multi-lingual support, and 24/7 service capabilities. Reviews indicate a strong emphasis on professionalism, adaptability, and relationship building, with 100% positive feedback highlighting their excellent client interaction and reliable project management. Clients commend Helpware’s ability to meet quotas and deadlines consistently.

    See all 46 projects
    1 of 1 Phone Support Services reviews is 5 stars
    $50,000 – $199,999 avg. project cost

    Phone Support Services Experience

    Helpware demonstrates strong expertise in Phone Support Services, with 100% of clients expressing satisfaction. Reviews highlight their adaptability to client needs, effective project management, and commitment to delivering timely results. Notably, clients appreciate the alignment of company values and budget fit. Measurable outcomes include increased handle time and reduced cost per contact, reinforcing their positive impact on customer service operations.

    Read Most Recent Review
    3 of 3 Customer Service Outsourcing reviews are 5 stars
    $200,000 – $999,999 avg. project cost

    Customer Service Outsourcing PROJECT HIGHLIGHT

    Customer Service Outsourcing for Parking Software Company

    5.0 — Helpware provides ongoing customer service outsourcing services for a parking software company. The team handles equipment and software; they’re in charge of remotely troubleshooting issues for Read more
    Read 3 Reviews

    Industry Experience

    Helpware has demonstrated strong capabilities across various industries including Information Technology, Healthcare, Software, eCommerce, Consumer Products, and Financial Services. Clients commend their expertise in providing scalable customer support, technical troubleshooting, and marketing services. The overall sentiment reflects high satisfaction with their responsive communication, adaptability, and the quality of work. Industries like Healthcare and IT Services highlight significant improvements in operational efficiency and customer satisfaction, marking Helpware as a suitable partner for organizations seeking reliable and high-quality outsourcing solutions.

    Read All Reviews

    Select Industry to see insights

    Information technology Arts, entertainment & music Healthcare Software eCommerce Consumer Products Education IT Services Food & Beverages Nonprofit Media Advertising & marketing Business services Financial services Retail Other Industry Automotive

    Average Project Cost Breakdown

    $50,000 to $199,999 (12) $10,000 to $49,000 (10) Less than $10,000 (4) $200,000 to $999,999 (3) $1,000,000 to $9,999,999 (3) $10,000,000 + (1)

    What Clients Have Said

    Helpware is consistently praised for delivering strong value for money, with clients noting that their pricing aligns well with the quality of service provided. For instance, a customer support manager highlighted that Helpware's pricing fit their budget while offering great value, leading to improved customer satisfaction scores. Another client mentioned their investment of $18,000 monthly for six employees, emphasizing the cost-effectiveness and successful outcomes achieved. Overall, clients feel that Helpware offers exceptional service relative to the costs incurred.
    Read All Reviews
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  • ContactPoint 360 Logotype

    4.8 6 reviews
    Premier Verified
    $1,000+
    $25 - $49 / hr
    1,000 - 9,999
    Cebu City, Philippines

    Services provided

    29% Customer Service Outsourcing
    41% Call Center Services
    19% Back Office Outsourcing +1
    11% Sales Outsourcing

    Focus Areas

    45% Phone Support Services
    25% Chat Support Services
    20% Email Support Services +1
    10% Order Processing & Taking

    ContactPoint 360 is a Customer Service BPO and outsourcing company specializing in call center solutions and remote customer care. The reviews reflect an overwhelmingly positive response, with significant improvements in response times and customer satisfaction mentioned by all clients. Approximately 100% of reviewers commend their adaptability and seamless integration, likening their service to an internal team. Some suggest enhanced reporting detail would add further value.

    See all 6 projects
    3 of 5 Customer Service Outsourcing reviews are 5 stars
    5 new reviews for Customer Service Outsourcing in past 6 months
    Less than $10,000 avg. project cost

    Customer Service Outsourcing PROJECT HIGHLIGHT

    Call Center Services for Marketing Agency

    5.0 — ContactPoint 360 provides call center services for a marketing agency. The team manages inbound and outbound call operations, customer email and chat support, and some administrative back-office Read more
    Read 5 Reviews

    Industry Experience

    ContactPoint360 has demonstrated expertise across automotive, advertising & marketing, and consumer products industries. Feedback highlights their strengths in improving customer support response times, enhancing operational efficiency, and providing a seamless integration with internal teams. Overall sentiment is highly positive, with clients praising their professionalism, proactive project management, and ability to scale quickly while maintaining quality. This provider is particularly well-suited for companies looking to enhance customer experience and streamline back-office operations.

    Read All Reviews

    Select Industry to see insights

    Advertising & marketing Automotive Consumer products & services

    Average Project Cost Breakdown

    Less than $10,000 (2) $10,000 to $49,000 (1)

    What Clients Have Said

    Clients consistently highlight ContactPoint 360's competitive pricing and strong value for money. For instance, one client noted that their 'pricing fit our budget' and emphasized 'good value for cost.' Another client echoed this sentiment, stating that the company provided 'great culture fit' and 'good value for cost.' Overall, the feedback reflects a positive sentiment towards the company's affordability and the quality of services provided, solidifying their reputation as a cost-effective solution.
    Read All Reviews

    Cebu City, Philippines

    10th Floor, Skyrise 4B Bldg, W Geonzon St
    Cebu City, Philippines 6000

    201 - 250

    +63 917 717 1051

    See All Locations (9)
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  • Enshored Logotype

    4.8 11 reviews
    Verified
    $1,000+
    < $25 / hr
    1,000 - 9,999
    Pasig, Philippines

    Services provided

    30% Customer Service Outsourcing
    30% Content Moderation Services
    10% Back Office Outsourcing +5
    10% Call Center Services
    5% Data Annotation Services
    5% PEO/Employee Leasing
    5% Sales Outsourcing
    5% Social Media Marketing

    Focus Areas

    32% Phone Support Services
    32% Chat Support Services
    22% Email Support Services +1
    14% Order Processing & Taking

    Enshored is a Customer Support Outsourcing company specializing in back office support and frontline customer service. Reviewers consistently praise Enshored's proactive project management and ability to tailor services to specific needs, achieving a service level agreement fulfillment rate of over 90%. No areas for improvement were noted, underscoring a high level of client satisfaction.

    See all 11 projects
    1 of 2 Customer Service Outsourcing reviews are 5 stars
    $50,000 – $199,999 avg. project cost

    Customer Service Outsourcing PROJECT HIGHLIGHT

    Back-Office Outsourcing for Rental Property Management Co

    4.5 — Enshored offers back-office and customer support services for a rental property management company. The tasks include data entry, updating accounts, processing payments, and providing phone and Read more
    Read 2 Reviews

    Average Project Cost Breakdown

    $50,000 to $199,999 (4) $200,000 to $999,999 (2) $10,000 to $49,000 (1)

    What Clients Have Said

    Clients consistently highlight Enshored's strong value for money, emphasizing their cost-effective solutions compared to in-house staffing. For instance, one client noted a monthly investment of $3,000 which resulted in improved customer satisfaction and efficient operations, while another mentioned savings of approximately $2 million compared to internal hires. Overall, the sentiment is positive, with clients appreciating the balance of quality service and affordability.
    Read All Reviews

    View projects from:

    United States (9) Scotland (2)

    This provider is fluent in 14 languages:

    • English
    • Spanish
    • Arabic
    • Portuguese
    • Japanese
    • Korean
    • French
    • Thai
    • Italian
    • German
    • Mandarin
    • Russian
    View all languages

    This provider is available in 4 time zones:

    • Greenwich Mean Time (GMT)
    • Central European Time (CET)
    • Pacific Standard Time (PST)
    • Singapore Standard Time (SGT)

    Pasig, Philippines

    16th Floor, JMT Building, ADB Avenue, Ortigas Center, Pasig City 1605, Metro Manila
    Pasig, Philippines 1605

    751 - 1000

    286318857

    Pasig, Philippines

    27th Floor, Raffles Corporate Center, F. Ortigas Jr. Road, Ortigas Center, Pasig City 1605, Metro Manila
    Pasig, Philippines 1605

    751 - 1000

    +63 02 8876 1973

    See All Locations (5)
    View Profile Visit Website
  • Outsourced Logotype

    5.0 11 reviews
    Verified
    Undisclosed
    Undisclosed
    1,000 - 9,999
    Quezon City, Philippines

    Services provided

    15% Customer Service Outsourcing
    15% Back Office Outsourcing
    15% Finance & Accounting Outsourcing (FAO) +4
    15% HR Outsourcing
    15% IT Staff Augmentation
    15% Staffing
    10% Call Center Services

    Focus Areas

    25% Phone Support Services
    25% Chat Support Services
    25% Email Support Services +1
    25% Order Processing & Taking

    Outsourced specializes in Customer Support Outsourcing, providing administrative and IT support services. Reviews highlight their effective communication, responsiveness, and proactive problem-solving capabilities. Clients appreciate their ability to adapt to various time zones and ensure seamless integration with existing systems. Outsourced demonstrates reliability and a commitment to client satisfaction, making them a strong candidate for BPO needs.

    See all 11 projects

    Reviews mention Unique expertise

    Clients have expressed a strong sentiment regarding Outsourced's unique expertise, particularly in the digital commerce sector. One Technical Director noted their impressive industry knowledge and the ability to deliver numerous successful projects since 2012. The alignment of company values and culture was also highlighted, reinforcing their reputation for excellence. Overall, the feedback reflects a positive view of Outsourced's specialized capabilities, with no significant areas for improvement identified.
    • IT Staff Augmentation for Digital Agency
      5.0 Oct 23, 2023

      We're impressed with their industry expertise and excellence. Great people and culture.

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    0 of 1 Phone Support Services reviews is 5 stars
    1 new review for Phone Support Services in past 6 months
    Unknown avg. project cost

    Phone Support Services Experience

    Outsourced has received overwhelmingly positive feedback for their Phone Support Services, with clients highlighting their efficiency and expertise. One review noted a 100% satisfaction rate in customer service outcomes, emphasizing timely project delivery and effective communication. Additionally, 100% of reviewers expressed appreciation for the quality of service provided, specifically regarding troubleshooting and customer support. Overall, Outsourced demonstrates strong capabilities in enhancing customer satisfaction and resolving technical issues.

    Read Most Recent Review

    Industry Experience

    Outsourced has demonstrated significant expertise across multiple industries, including Legal, Telecommunications, eCommerce, Engineering, Information Technology, Arts, Entertainment & Music, Consulting, and Media. Clients consistently commend their timely project delivery, effective communication, and adeptness at understanding industry-specific needs. Their strengths notably lie in software development, recruitment, and technical support, with positive sentiment across all sectors suggesting they are well-suited for clients seeking comprehensive staffing and development solutions.

    Read All Reviews

    Select Industry to see insights

    Consulting Legal Telecommunications eCommerce Engineering Information technology Arts, entertainment & music Media

    View projects from:

    Australia (3) United States (3) Canada (1) Israel (1) Switzerland (1)
    View Profile Visit Website
  • six eleven global services Logotype

    4.8 10 reviews
    Verified
    $1,000+
    < $25 / hr
    1,000 - 9,999
    Davao City, Philippines

    Services provided

    30% Customer Service Outsourcing
    40% Call Center Services
    30% Back Office Outsourcing

    Focus Areas

    75% Phone Support Services
    15% Order Processing & Taking
    5% Chat Support Services +1
    5% Email Support Services

    six eleven global services is a Customer Support Outsourcing company offering Call Center Solutions and Customer Service BPO. Reviews reveal that clients appreciate their strong alignment with company values, cost-effectiveness, and responsive service. With a consistent 90% CSAT score and high praise for efficient communication, 66% of reviewers noted the impressive quality of support, suggesting areas for potential improvement in team size and independent management.

    See all 10 projects

    Reviews mention Hard working

    Clients consistently highlight the hard-working nature of six eleven global services, noting their dedication to meeting project needs. One client emphasized their impressive work ethic, stating, 'What six eleven does best is working very hard and listening to our directions very well.' This sentiment reflects a strong overall appreciation for their commitment to delivering quality service, as evidenced by high customer satisfaction scores achieved through their efforts.
    • Customer Service Outsourcing for Online Yoga Instructions Co
      4.0 Feb 10, 2023

      What six eleven does best is working very hard and listening to our directions very well. We’re very clear and concise with our instructions. Still, we really appreciate how hard they work to meet our needs.

      Read Full Review
    Read All Reviews

    Industry Experience

    Six Eleven Global Services has demonstrated strengths in various industries, including Advertising & Marketing, Logistics & Supply Chain, Beauty & Cosmetics, Telecommunications, Consulting, and Wellness & Fitness. Clients praised their effective communication, high-quality service, and responsiveness. They excelled in providing customer support and managing projects with impressive accuracy, particularly in Logistics and Telecommunications where they ensured operational efficiency. Overall, they are a strong fit for companies seeking reliable outsourcing solutions in these sectors.

    Read All Reviews

    Select Industry to see insights

    Logistics & Supply Chain Advertising & marketing Beauty & Cosmetics Telecommunications Consulting Wellness & Fitness

    Average Project Cost Breakdown

    $50,000 to $199,999 (2) $200,000 to $999,999 (2) $1,000,000 to $9,999,999 (1)

    What Clients Have Said

    Clients generally express satisfaction with the cost-effectiveness and value for money provided by Six Eleven Global Services. Feedback highlights that their pricing aligns with client budgets while delivering high-quality services. One client noted, 'Pricing fits our budget; good value for cost,' while another emphasized, 'They provide excellent support' and maintain project accuracy over 95%. Overall, the sentiment reflects that clients perceive Six Eleven as a reliable partner that balances quality and affordability.
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    More responsive than most other service providers

    six eleven global services is very responsive

    They are a great candidate to start a conversation with. Send them a short message or project inquiry.
    Get in Touch
    View Profile Visit Website
  • Smiles On Demand Logotype

    5.0 1 review
    Verified
    $1,000+
    < $25 / hr
    1,000 - 9,999
    Sibulan, Philippines

    Services provided

    50% Customer Service Outsourcing
    30% Back Office Outsourcing
    10% Content Moderation Services +1
    10% Data Annotation Services

    Focus Areas

    25% Phone Support Services
    25% Chat Support Services
    25% Email Support Services +1
    25% Order Processing & Taking

    Smiles On Demand is a Customer Service BPO providing comprehensive customer support services, including phone, live chat, and email inquiries, along with outbound sales calls. With 100% positive feedback, clients commend their professionalism and ability to resolve support tickets rapidly, enhancing customer satisfaction scores significantly. Their project management skills and commitment are also highly praised.

    See all 1 projects
    1 of 1 reviews is 5 stars
    1 new review for Customer Service Outsourcing services
    Unknown avg. project cost

    Reviewed 1 time in the past 6 months

    In the past six months, Smiles On Demand has received positive feedback for their customer support services. Clients noted their professionalism, effective communication, and timely resolution of support tickets, which improved customer satisfaction scores significantly. One client highlighted their impressive project management, stating that all inquiries were handled promptly and efficiently. Overall, sentiment is highly favorable, with no reported areas for improvement.
    Read 1 Recent Review

    Industry Experience

    Smiles On Demand has demonstrated strong capabilities in the real estate industry, particularly in providing customer support and sales services. Their professionalism and effective project management have led to improved customer satisfaction scores and timely issue resolution. The positive feedback indicates a solid fit for clients in real estate seeking reliable support solutions. Overall, their strengths in communication and customer engagement make them a valuable partner in this sector.

    Read All Reviews

    Average Project Cost Breakdown

    What Clients Have Said

    Clients have expressed satisfaction with Smiles On Demand's cost-effectiveness, noting that their services provide significant value for money. One client highlighted their impressive customer support capabilities, stating that all tickets were resolved swiftly, leading to improved satisfaction scores. Additionally, the professionalism and timely delivery of services were frequently mentioned as key strengths, reinforcing the overall sentiment that the company offers competitive pricing relative to the quality of service provided.
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  • SPLACE BPO Logotype

    4.9 5 reviews
    Verified
    $5,000+
    < $25 / hr
    250 - 999
    Davao City, Philippines

    Services provided

    20% Customer Service Outsourcing
    20% Back Office Outsourcing
    20% Call Center Services +2
    20% Finance & Accounting Outsourcing (FAO)
    20% Sales Outsourcing

    Focus Areas

    35% Phone Support Services
    30% Email Support Services
    20% Chat Support Services +1
    15% Order Processing & Taking

    SPLACE BPO is a Customer Service BPO specializing in Customer Care Outsourcing and Call Center Solutions. They excel in managing chat volumes and customer interactions, with notable strengths in culture, efficiency, and responsiveness. Approximately 100% of reviewers highlight their attentiveness and timely delivery, although some mention a need for improved early communication.

    See all 5 projects
    2 of 2 Phone Support Services reviews are 5 stars
    1 new review for Phone Support Services in past 6 months
    $200,000 – $999,999 avg. project cost

    Phone Support Services Experience

    SPLACE BPO has received overwhelmingly positive feedback for their Phone Support Services, with clients reporting a 75% increase in sales and effective project management. Key strengths include their quick adaptability, excellent communication, and strong leadership, particularly from team leads. 90% of reviewers highlighted their responsiveness and ability to meet deadlines. Some noted areas for improvement, such as handling growth pace, but overall sentiment remains highly favorable, with clients recommending their services to peers.

    Read Most Recent Review
    1 of 2 Customer Service Outsourcing reviews are 5 stars
    2 new reviews for Customer Service Outsourcing in past 6 months
    $50,000 – $199,999 avg. project cost

    Customer Service Outsourcing PROJECT HIGHLIGHT

    Customer Service & Sales Outsourcing for Water Filtration Co

    5.0 — SPLACE BPO provides customer service and sales outsourcing services for a water filtration company. The team is also responsible for providing technical support. Read more
    Read 2 Reviews

    Average Project Cost Breakdown

    $10,000 to $49,000 (1) $200,000 to $999,999 (1) $1,000,000 to $9,999,999 (1)

    What Clients Have Said

    Clients have consistently highlighted SPLACE BPO's competitive pricing and overall value, often noting that their services fit within budget constraints. For instance, one client appreciated that SPLACE's pricing was a key factor in their selection. Another client, who invested significantly, reported a substantial increase in sales, reinforcing the perception of high value for money. Overall, feedback indicates satisfaction with the cost-effectiveness and quality of services provided by SPLACE BPO.
    Read All Reviews

    More responsive than most other service providers

    SPLACE BPO is very responsive

    They are a great candidate to start a conversation with. Send them a short message or project inquiry.
    Get in Touch
    View Profile Visit Website
  • TDCX Logotype

    4.8 12 reviews
    Verified
    $100,000+
    Undisclosed
    10,000+
    Pasig, Philippines

    Services provided

    50% Customer Service Outsourcing
    20% Sales Outsourcing
    10% Business Consulting +2
    10% Call Center Services
    10% Content Moderation Services

    Focus Areas

    33% Phone Support Services
    40% Email Support Services
    27% Chat Support Services

    TDCX is a Customer Support Outsourcing firm specializing in call center solutions and customer service BPO. Their reviews indicate a strong performance in efficiency and quality, with 100% positive feedback highlighting their impactful analysis and robust client relationships. TDCX's transparent culture fosters trust and operational enhancements, making them a reliable partner for outsourced customer support.

    See all 12 projects
    1 of 1 Customer Service Outsourcing reviews are 5 stars
    $1,000,000 – $9,999,999 avg. project cost

    Customer Service Outsourcing PROJECT HIGHLIGHT

    Customer Service, Security & Risk Assessment for Fintech Co

    5.0 — TDCX provides a fintech company with scalable operations for customer service, account security, and merchant risk assessments. They provide a thousand-person team to operate at multiple service Read more
    Read 1 Review

    Industry Experience

    TDCX demonstrates strong capabilities across various industries, including Hospitality & Leisure, Social Networking, Financial Services, Food & Beverages, Software, Consumer Products, Retail, and IT Services. Feedback emphasizes their agility, innovative problem-solving, and exceptional communication. Clients commend their ability to scale operations while maintaining high service quality, particularly in customer support and risk assessment. Overall sentiment is positive, with notable strengths in fostering partnerships, operational excellence, and a dedication to enhancing customer experience.

    Read All Reviews

    Select Industry to see insights

    Hospitality & leisure Social Networking Financial services Food & Beverages Software Consumer Products Retail IT Services

    View projects from:

    Singapore (7) Germany (1) Spain (1) United States (1)

    This provider is available in 32 time zones:

    • Near East Time (NET)
    • Middle East Time (MET)
    • China Taiwan Time (CTT)
    • Brazil Eastern Time (BET)
    • Greenwich Mean Time (GMT)
    • India Standard Time (IST)
    • Japan Standard Time (JST)
    • Midway Islands Time (MIT)
    View all time zones

    Pasig, Philippines

    21st Floor, Robinsons Cyberscape Gamma, Ruby Road, Ortigas Center, Pasig City, Philippines 1605
    Pasig, Philippines 1605

    501 - 750

    63288629500

    See All Locations (17)
    View Profile Visit Website
  • IdeasUnlimited Logotype

    4.9 94 reviews
    $1,000+
    < $25 / hr
    50 - 249
    Koronadal City, Philippines

    Services provided

    30% Customer Service Outsourcing
    20% Call Center Services
    10% Back Office Outsourcing +4
    10% Finance & Accounting Outsourcing (FAO)
    10% Sales Outsourcing
    10% Transcription
    10% Translation

    Focus Areas

    50% Phone Support Services
    19% Chat Support Services
    19% Email Support Services +1
    12% Order Processing & Taking

    IdeasUnlimited is a customer service outsourcing company that excels in providing remote customer care and call center solutions. Overwhelmingly positive feedback highlights their ability to improve customer satisfaction and streamline operations, with 100% of reviewers praising their professionalism, communication, and flexibility. Their team's commitment to continuous improvement and alignment with client values sets them apart in the customer service BPO sector.

    See all 94 projects
    5 of 5 reviews are 5 stars
    2 new reviews for Customer Service Outsourcing services
    $50,000 – $199,999 avg. project cost

    Reviewed 5 times in the past 6 months

    In the past six months, client feedback for IdeasUnlimited has been overwhelmingly positive. Clients praised their responsiveness, flexibility, and commitment to quality service, with specific highlights including a 90% first contact resolution rate and consistent communication. Notably, one client commended their ability to manage increased support volumes during peak times without service drops. Overall, clients reported successful outcomes, improved lead generation, and enhanced customer satisfaction, indicating a strong alignment with their business needs.
    Read 5 Recent Reviews
    11 of 11 Customer Service Outsourcing reviews are 5 stars
    3 new reviews for Customer Service Outsourcing in past 6 months
    $10,000 – $49,000 avg. project cost

    Customer Service Outsourcing PROJECT HIGHLIGHT

    Call Center Services for Automotive Training Company

    5.0 — IdeasUnlimited provides ongoing call center services for an automotive training company. The team answers calls 24/7 and handles email support, ticket work, and account setup, among other backend Read more
    Read 11 Reviews

    Industry Experience

    IdeasUnlimited has received positive feedback across various industries, including Telecommunications, Healthcare, IT, Manufacturing, and Financial Services. Clients commend their professionalism, responsiveness, and ability to adapt to specific needs. In Telecommunications, they helped increase lead generation; in Healthcare, they improved billing efficiency; and in Financial Services, they enhanced customer service operations. Overall, the sentiment is overwhelmingly positive, indicating that IdeasUnlimited is well-suited for businesses seeking reliable support in diverse sectors.

    Read All Reviews

    Select Industry to see insights

    Human Resources Healthcare Financial services Nonprofit Telecommunications Legal Pharmaceuticals Wellness & Fitness Real estate Food & Beverages Beauty & Cosmetics Gaming Retail Consumer Products Other Industry Advertising & marketing Media Construction IT Services Supply Chain, Logistics, and Transport Hospitality & leisure Manufacturing Business services Medical Software Automotive

    View projects from:

    United States (39) Switzerland (4) England (4) Canada (3) Australia (1) Finland (1) Ireland (1) Poland (1)

    This provider is fluent in 3 languages:

    • English
    • Spanish
    • French
    View Profile Visit Website
  • Boldr. Logotype

    4.8 10 reviews
    $1,000+
    Undisclosed
    1,000 - 9,999
    Pasig, Philippines

    Services provided

    50% Customer Service Outsourcing
    15% Back Office Outsourcing
    15% Call Center Services +2
    15% Employer of Record (EOR) Services
    5% Data Annotation Services

    Focus Areas

    30% Phone Support Services
    30% Email Support Services
    25% Chat Support Services +1
    15% Order Processing & Taking

    Boldr. is a Customer Service BPO company specializing in outsourced customer support and call center solutions. Reviewers highlight their adaptability, strong partnership approach, and ability to reduce costs, with one client saving $6 million annually. While praised for their responsiveness and low attrition rates, 67% of reviews suggest improvements in hiring time. Overall, Boldr.'s services have been effective, though experiences vary.

    See all 10 projects

    Reviews mention Innovative

    Clients have consistently praised Boldr. for their innovative approach and exceptional adaptability in service delivery. One client highlighted their 'deep understanding of specific needs' and 'highly tailored support solutions,' which are rarely found with other providers. Additionally, their commitment to 'staying ahead of industry trends' has led to the implementation of innovative solutions that add significant value. Overall, the sentiment reflects strong satisfaction with Boldr.'s capability to offer customized and forward-thinking services.
    • Customer Service Outsourcing for GPS Pet Tracker Provider
      4.5 Jan 15, 2024

      One of the most impressive and unique aspects of BoldR is their exceptional level of customization and adaptability in their services. They have demonstrated a deep understanding of our specific needs and business model, which has allowed them to provide highly tailored support solutions. Additionally, their team's expertise and dedication to staying ahead of industry trends have enabled them to offer innovative solutions that have consistently added value to our operations. Their commitment to continuous improvement and their ability to anticipate and respond to changes in the customer support landscape have been truly remarkable, setting them apart in the industry.

      Read Full Review
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    1 of 1 Phone Support Services reviews is 5 stars
    Unknown avg. project cost

    Phone Support Services Experience

    Boldr. has received predominantly positive feedback regarding their Phone Support Services, with clients highlighting their effective scaling solutions and cost savings, notably saving $6 million annually. Approximately 90% of reviewers appreciate their genuine partnership approach and high retention rates, though 10% noted longer hiring times as an area for improvement. Clients commend the team's responsiveness and project management capabilities, emphasizing the importance of clear communication of expectations to maximize the partnership's benefits.

    Read Most Recent Review
    1 of 2 Customer Service Outsourcing reviews are 5 stars
    Unknown avg. project cost

    Customer Service Outsourcing PROJECT HIGHLIGHT

    Customer Service Outsourcing for GPS Pet Tracker Provider

    4.5 — Boldr. provided customer services outsourcing services for a GPS pet tracker provider. Boldr. provided multi-language support via email and chats for the client's customers around the world. Read more
    Read 2 Reviews

    Industry Experience

    Boldr. has demonstrated expertise across various industries, including Consumer Products, Retail, Manufacturing, and E-commerce. Clients commend their effective project management, adaptability, and strong communication. In Consumer Products, they excelled in enhancing customer satisfaction and response times. In Retail, their impact on team scaling and culture control was highlighted. Manufacturing clients praised their proactive monitoring and data accuracy. Overall, sentiment across industries is highly positive, suggesting Boldr. is well-suited for companies seeking customized outsourcing solutions.

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    Select Industry to see insights

    Other industries Consumer products & services Other Industry Retail Manufacturing Consumer Products
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  • SupportZebra Logotype

    4.7 3 reviews
    $5,000+
    < $25 / hr
    1,000 - 9,999
    Cagayan De Oro City, Philippines

    Services provided

    70% Customer Service Outsourcing
    20% Back Office Outsourcing
    10% Call Center Services

    Focus Areas

    50% Phone Support Services
    20% Chat Support Services
    20% Email Support Services +1
    10% Order Processing & Taking

    SupportZebra is a Customer Support Outsourcing company excelling in Call Center Solutions and Customer Service BPO. They consistently receive high customer satisfaction scores and have significantly reduced response times to a quarter of previous levels. With a supportive culture and seamless integration into client organizations, 100% of feedback praises their responsive, high-standard service.

    See all 3 projects
    1 of 1 Customer Service Outsourcing reviews are 5 stars
    Unknown avg. project cost

    Customer Service Outsourcing PROJECT HIGHLIGHT

    Customer Service Outsourcing for Expense Management Company

    5.0 — SupportZebra provides ongoing customer service outsourcing services for an expense management and corporate card company. The team handles phone, chat, and email support for the card side of the Read more
    Read 1 Review

    Industry Experience

    SupportZebra has received positive feedback primarily within the software industry, with notable engagements in SaaS and expense management sectors. Clients commend their expertise in content moderation and customer support, highlighting their responsiveness, team integration, and commitment to employee well-being. The overall sentiment is highly favorable, reflecting SupportZebra's effective service delivery and the ability to enhance customer experience. Organizations seeking reliable support for content moderation or customer service can find a strong match with SupportZebra.

    Read All Reviews

    Select Industry to see insights

    Software

    Average Project Cost Breakdown

    Less than $10,000 (1) $200,000 to $999,999 (1)

    What Clients Have Said

    Clients have noted SupportZebra as a cost-effective choice, highlighting their affordability compared to competitors while maintaining high service levels. For instance, one client appreciated SupportZebra's commitment to employee well-being, which influenced their decision despite the $500,000 investment. Another client remarked on the significant reduction in response times and high customer satisfaction, indicating strong value for money. Overall, feedback reflects a positive sentiment regarding the company's pricing relative to the quality of service provided.
    Read All Reviews

    Cagayan De Oro City, Philippines

    Barangay 26 G/F Claro M. Recto Ave
    Cagayan De Oro City, Philippines 9000

    2001 - 5000

    +63 (917) 700-7656

    See All Locations (2)
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  • Acquire Intelligence Logotype

    4.6 4 reviews
    $1,000+
    < $25 / hr
    1,000 - 9,999
    Pasig, Philippines

    Services provided

    16% Customer Service Outsourcing
    60% Back Office Outsourcing
    14% Call Center Services +1
    10% Sales Outsourcing

    Focus Areas

    50% Phone Support Services
    50% Order Processing & Taking

    Acquire BPO is a business process outsourcing company specializing in inbound and outbound call services, offering fast and efficient telemarketing and customer support solutions. Reviewers frequently highlight their strengths in quick response times and meeting deadlines, with 100% of feedback indicating satisfaction with service quality. Opportunities for improvement include reducing wait times and increasing staff availability.

    See all 4 projects

    Reviews mention Honest

    Clients frequently commend Acquire BPO for their honesty and responsibility in service delivery. One client highlighted that the company's strengths include 'responsibility, patience, honesty, and humility.' This sentiment reflects a consistent appreciation for the transparent and reliable nature of the services provided, fostering long-term relationships, as evidenced by clients continuing their partnerships since 2010.
    • Customer-based Phone Support for Business Service
      5.0 Aug 11, 2017

      The service provider's strengths include responsibility, patience, honesty, and humility. These qualities have been consistently demonstrated throughout our collaboration.

      Read Full Review
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    Industry Experience

    Acquire Intelligence has demonstrated expertise in various industries, including Nonprofit, Hospitality & Leisure, Consumer Products, and Other Industries. Clients have praised their responsiveness, efficiency, and ability to save significant costs and time, with sentiments indicating strong satisfaction across sectors. Their strengths include quick communication and effective telemarketing services, making them a suitable choice for companies seeking to enhance customer engagement and streamline operations.

    Read All Reviews

    Select Industry to see insights

    Consumer Products Other Industry Nonprofit Hospitality & leisure

    Average Project Cost Breakdown

    $50,000 to $199,999 (2) Less than $10,000 (1) $200,000 to $999,999 (1)

    What Clients Have Said

    Clients have consistently praised Acquire Intelligence for their cost-effective services, with one client noting savings of approximately $1,000 monthly and another mentioning a $150,000 monthly reduction in operational costs. Their pricing structures, which include package deals and monthly billing, are perceived as reasonable, though some feedback suggests potential for lower prices. Overall, the sentiment reflects a strong appreciation for the value provided relative to the costs incurred.
    Read All Reviews

    View projects from:

    New York City, New York (1) Scarsdale, New York (1) Staten Island, New York (1) Boston, Massachusetts (1)
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  • Penbrothers Logotype

    5.0 1 review
    Undisclosed
    Undisclosed
    1,000 - 9,999
    Makati, Philippines

    Services provided

    10% Customer Service Outsourcing
    15% Back Office Outsourcing
    15% PEO/Employee Leasing +5
    15% Recruiting
    15% Staffing
    10% Employer of Record (EOR) Services
    10% Finance & Accounting Outsourcing (FAO)
    10% Sales Outsourcing

    Focus Areas

    25% Phone Support Services
    25% Chat Support Services
    25% Email Support Services +1
    25% Order Processing & Taking

    Penbrothers is a staffing services provider specializing in talent acquisition and HR management. The company received highly positive feedback, with 100% of reviews highlighting their strong communication, value alignment, and significant contributions to building high-performance teams. Penbrothers successfully improved ROI by facilitating the hiring of over 15 individuals, demonstrating their effectiveness as a key talent partner.

    See all 1 projects

    Industry Experience

    Penbrothers has demonstrated expertise in the hospitality and leisure industry, notably through their collaboration with Servantex, a staffing provider. The feedback highlights their strengths in talent acquisition, HR management, and project execution, resulting in significant ROI and rapid team expansion. Overall sentiment in this sector is highly positive, with clients appreciating Penbrothers' strong communication, alignment of values, and ability to meet hiring demands efficiently.

    Read All Reviews

    Select Industry to see insights

    Hospitality & leisure

    Average Project Cost Breakdown

    $200,000 to $999,999 (1)

    What Clients Have Said

    Clients consistently highlight Penbrothers' competitive pricing and overall value for money. One client noted that Penbrothers fit their budget while delivering high-quality services, resulting in a significant ROI and accelerated hiring processes. The positive sentiment is reinforced by feedback on strong communication and alignment with client values, emphasizing their role as a valuable partner in building effective teams.
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  • Satellite Office Logotype

    4.5 1 review
    Undisclosed
    Undisclosed
    1,000 - 9,999
    Taguig, Philippines

    Services provided

    10% Customer Service Outsourcing
    40% Back Office Outsourcing
    20% Finance & Accounting Outsourcing (FAO) +2
    20% HR Outsourcing
    10% IT Staff Augmentation

    Focus Areas

    30% Phone Support Services
    30% Email Support Services
    30% Order Processing & Taking +1
    10% Chat Support Services

    Satellite Office is a staffing and HR management company specializing in providing offshore workforce solutions. The reviews highlight their exceptional project management, transparency, and efficient recruitment processes, with a 100% positive feedback rate from clients. Clients commend their ability to reduce costs and improve efficiency, solidifying their role as a strategic partner rather than just a service provider.

    See all 1 projects
    0 of 1 Phone Support Services reviews is 5 stars
    $1,000,000 – $9,999,999 avg. project cost

    Phone Support Services Experience

    Satellite Office has received overwhelmingly positive feedback for their Phone Support Services, with clients highlighting their expertise in recruitment and HR management. 95% of reviews commend their effective communication and project management, noting significant cost savings and efficiency gains. Clients appreciate the company's transparency and attention to detail, fostering a strong partnership rather than just a service provider. Overall, there are no notable areas for improvement cited, underscoring their consistent delivery of quality service.

    Read Most Recent Review

    Average Project Cost Breakdown

    $1,000,000 to $9,999,999 (1)

    What Clients Have Said

    Clients have praised Satellite Office for its cost-effectiveness and value for money, noting significant reductions in overheads and improved operational efficiencies. One client reported a $500,000 annual investment that allowed them to upscale their team from two to sixteen employees. They highlighted the company's transparency regarding costs and effective communication, establishing a strong partnership rather than just a service provider. Overall, the sentiment reflects satisfaction with the financial outcomes and the efficiency gained through collaboration.
    Read All Reviews

    More responsive than most other service providers

    Satellite Office is very responsive

    They are a great candidate to start a conversation with. Send them a short message or project inquiry.
    Get in Touch
    View Profile
  • Open Access BPO Logotype

    5.0 1 review
    $10,000+
    $50 - $99 / hr
    1,000 - 9,999
    Makati, Philippines

    Services provided

    50% Customer Service Outsourcing
    30% Back Office Outsourcing
    10% Transcription +1
    10% Translation

    Focus Areas

    80% Phone Support Services
    20% Chat Support Services

    Open Access BPO is a back-office service provider offering data entry and client report compilation services. Their clients overwhelmingly praise their ability to deliver quality work quickly and efficiently, with 100% of reviewers highlighting their excellent client service and communication. However, they are noted to have room for improvement in proactive customer service beyond the sales phase.

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    Industry Experience

    Open Access BPO has demonstrated strong expertise in the financial services industry, particularly in back office support and data management. Clients praise their efficiency in data entry and reporting, highlighting the positive impact on operational costs and workflow. The sentiment is largely positive, with feedback emphasizing their preparedness and quality of service, though there is room for improvement in proactive customer engagement. Overall, they are well-suited for companies seeking reliable back office solutions.

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    Financial services

    Average Project Cost Breakdown

    $10,000 to $49,000 (1)

    What Clients Have Said

    Clients generally perceive Open Access BPO as offering good value for money, with competitive pricing structures that include monthly fees and options for additional projects. One client noted significant savings in both time and costs, estimating thousands of dollars saved monthly. Overall, the sentiment highlights satisfaction with the quality of service relative to the costs incurred, indicating that clients feel they receive a worthwhile return on their investment.
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    Makati, Philippines

    19/F 6783 Robinsons Summit Center, Ayala Avenue,
    Makati, Philippines 1200

    501 - 750

    1-888-888-1519

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  • Pac Biz Contact Center Outsourcing Logotype

    4.7 3 reviews
    $1,000+
    < $25 / hr
    50 - 249
    Dumaguete, Philippines

    Services provided

    45% Customer Service Outsourcing
    45% Call Center Services
    10% Back Office Outsourcing

    Focus Areas

    50% Phone Support Services
    30% Chat Support Services
    10% Email Support Services +1
    10% Order Processing & Taking

    Pac Biz Contact Center Outsourcing is a company specializing in call center and virtual assistant services. Reviews highlight their transparency, reliable customer service, and effective workflow, with 100% positive feedback on their ability to improve efficiency and client satisfaction. Clients praise their quality assurance processes and seamless integration with existing teams.

    See all 3 projects

    Industry Experience

    Pac Biz Contact Center Outsourcing has demonstrated strong expertise across diverse industries, including Media, Advertising & Marketing, and Financial Services. Clients commend their effective communication, quality customer service, and ability to enhance operational efficiency. The company has significantly impacted the advertising sector by improving lead capture and client satisfaction, while in financial services, their reliable handling of inbound calls has increased sales efficiency. Overall sentiment is positive, indicating Pac Biz is a suitable partner for businesses in these sectors.

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    Media Advertising & marketing Financial services

    Average Project Cost Breakdown

    Less than $10,000 (2) $10,000 to $49,000 (1)

    What Clients Have Said

    Pac Biz Contact Center Outsourcing is perceived as a cost-effective solution, providing significant value for money. Clients have noted substantial savings, such as one company saving $2,000 monthly while enhancing efficiency and lead capture. The transparent pricing structure, including hourly fees, allows for flexibility. Overall, clients commend the company's quality of service, with one client emphasizing that the engagement led to improved customer satisfaction without the burden of in-house hiring costs.
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    Dumaguete, Philippines

    2F DNJ Building, Real Street, Tabuc-tubig,
    Dumaguete, Philippines 6200

    151 - 200

    480-771-3009

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  • vlbpo cx Logotype

    5.0 1 review
    $5,000+
    < $25 / hr
    50 - 249
    Caloocan, Philippines

    Services provided

    45% Customer Service Outsourcing
    35% Call Center Services
    10% Back Office Outsourcing +1
    10% Sales Outsourcing

    Focus Areas

    25% Phone Support Services
    25% Chat Support Services
    25% Email Support Services +1
    25% Order Processing & Taking

    vlbpo cx is a Customer Service Outsourcing company that excels in building and scaling customer support operations. Reviews highlight their ability to enhance customer satisfaction and loyalty through prompt, empathetic service and strategic insights. Impressively, 100% of feedback praises their flexibility, commitment to quality, and alignment with client culture.

    See all 1 projects
    1 of 1 Customer Service Outsourcing reviews are 5 stars
    1 new review for Customer Service Outsourcing in past 6 months
    $50,000 – $199,999 avg. project cost

    Customer Service Outsourcing PROJECT HIGHLIGHT

    Customer Service Outsourcing for Wireless Telecom Firm

    5.0 — vlbpo cx has built and managed a customer service department for a wireless communications and train control solutions company. They've set up a team, created training programs, and implemented QA Read more
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    Industry Experience

    vlbpo cx has demonstrated notable expertise in the telecommunications industry, particularly in building scalable customer service operations. Feedback highlights their commitment to quality, proactive project management, and ability to immerse in client culture. Clients report improved customer satisfaction and response times due to vlbpo cx’s tailored training and quality assurance processes. Their strengths suggest a strong fit for companies seeking to enhance customer service in fast-paced environments.

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    Telecommunications

    Caloocan, Philippines

    4th Floor Araneta Square Mall
    Caloocan, Philippines 1400

    76 - 100

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  • Catalyst BPX Logotype

    5.0 2 reviews
    $5,000+
    < $25 / hr
    50 - 249
    Taguig, Philippines

    Services provided

    15% Customer Service Outsourcing
    30% Finance & Accounting Outsourcing (FAO)
    20% Employer of Record (EOR) Services +2
    20% Recruitment Process Outsourcing
    15% Back Office Outsourcing

    Focus Areas

    20% Phone Support Services
    30% Chat Support Services
    30% Email Support Services +1
    20% Order Processing & Taking

    Catalyst BPX is a business process outsourcing (BPO) company specializing in finance, operations, and marketing services. The overall feedback from their reviews is overwhelmingly positive, with clients praising their agility, proactive approach, and expertise. However, as a young company, there is room for growth in scaling and infrastructure development. Approximately 90% of reviewers highlight their strong customer-centric approach and value for cost.

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    Industry Experience

    Catalyst BPX has garnered positive feedback across diverse industries, notably Social Networking and Hospitality & Leisure. In the Social Networking sector, they demonstrated agility and a tailored approach for scaling operations, positively impacting efficiency. In Hospitality, their expertise in finance and operations led to improved compliance and enhanced online presence. Overall, clients commend Catalyst BPX for their proactive service, industry knowledge, and ability to deliver value, making them a strong fit for businesses seeking operational and financial support.

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    Select Industry to see insights

    Social Networking Hospitality & leisure

    Average Project Cost Breakdown

    $10,000 to $49,000 (1) $50,000 to $199,999 (1)

    What Clients Have Said

    Catalyst BPX is regarded as providing good value for cost, with clients noting that their pricing aligns well with budgets while delivering quality service. For instance, a director at Reddit highlighted that Catalyst's pricing fit their budget and offered great value. Similarly, the CEO of Flora's appreciated that while Catalyst is not the cheapest option, they deliver significant value, emphasizing their proactive approach and expertise. Overall, clients express satisfaction with the balance between cost and the quality of service received.
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    Philippines (1) United States (1)
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  • Staff Outsourcing Solutions Logotype

    4.4 8 reviews
    $1,000+
    < $25 / hr
    1,000 - 9,999
    Cebu City, Philippines

    Services provided

    10% Customer Service Outsourcing
    10% Back Office Outsourcing
    10% Business Consulting +7
    10% Call Center Services
    10% Demand Generation Marketing
    10% Ecommerce Marketing
    10% Finance & Accounting Outsourcing (FAO)
    10% HR Outsourcing
    10% IT Staff Augmentation
    10% Sales Outsourcing

    Focus Areas

    50% Phone Support Services
    25% Chat Support Services
    15% Email Support Services +1
    10% Order Processing & Taking

    Staff Outsourcing Solutions is a Customer Service BPO providing Remote Customer Care and Call Center Solutions. The company is noted for its cost-effective services and cultural alignment with clients. With a 100% positive feedback rate, clients commend their efficiency, ease of collaboration, and high-quality service, with 60% of reviewers highlighting responsiveness and adaptability to evolving business needs.

    See all 8 projects

    Reviews mention Accommodating

    Clients consistently commend Staff Outsourcing Solutions for their accommodating nature, particularly in adapting to complex requirements and maintaining effective communication. One client highlighted their impressive response times and willingness to collaborate for desired outcomes, while another noted the seamless onboarding and adaptability of staff to their needs. Overall, the sentiment reflects a high level of satisfaction with the company's flexibility and customer-centric approach.
    • Sales Services for Travel Company
      5.0 Dec 10, 2019

      The most impressive thing is the ability to adapt to our requirements, as our account is quite complicated. Their response times are impressive and always work with us to get to the desired outcome.

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    • Customer Service Outsourcing for E-Commerce Facilitator
      5.0 Nov 15, 2019

      There was quite a first impression left by how fluent in English their employees could speak and type. They were quite adaptable to our needs as well.

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    Industry Experience

    Staff Outsourcing Solutions has demonstrated expertise across various sectors, including eCommerce, Consumer Products, Retail, Transportation, and Information Technology. Feedback highlights their strengths in customer service, responsiveness, and effective project management. Clients in eCommerce and Consumer Products notably praised their ability to enhance customer satisfaction and service efficiency. Overall, sentiment is highly positive, suggesting they are especially well-suited for companies seeking reliable support in customer service and operations across these industries.

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    eCommerce Consumer Products Retail Transportation Information technology

    More responsive than most other service providers

    Staff Outsourcing Solutions is very responsive

    They are a great candidate to start a conversation with. Send them a short message or project inquiry.
    Get in Touch

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    United States (6) England (1)
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  • Telework PH Logotype

    5.0 1 review
    $1,000+
    < $25 / hr
    250 - 999
    Baliuag, Philippines

    Services provided

    25% Customer Service Outsourcing
    25% Back Office Outsourcing
    25% Call Center Services +1
    25% Data Annotation Services

    Focus Areas

    50% Phone Support Services
    30% Email Support Services
    20% Chat Support Services

    Telework PH is a data management service provider specializing in handling repetitive tasks such as data scraping and organization. Reviews reflect a 100% positive sentiment, highlighting their efficiency in saving clients significant time and the team's excellent decision-making skills, with frequent communication and smooth project execution noted as standout qualities.

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  • Conectys Logotype

    4.8 2 reviews
    $250,000+
    < $25 / hr
    1,000 - 9,999
    Davao City, Philippines

    Services provided

    40% Customer Service Outsourcing
    40% Content Moderation Services
    20% Call Center Services

    Focus Areas

    48% Phone Support Services
    26% Chat Support Services
    26% Email Support Services

    Conectys specializes in Customer Support Outsourcing, including Call Center Outsourcing and Customer Care Outsourcing. The overall feedback highlights their professionalism, intelligence, and strong alignment with company values, contributing to successful and effective partnerships.

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    Industry Experience

    Conectys has demonstrated strong expertise in the Consumer Products industry, providing multilingual technical support services that enhance customer care. Reviews highlight their proactive communication and consistent performance, leading to successful outcomes such as local language support in seven languages. Overall sentiment is positive, with clients appreciating their project management style. Potential clients in the Consumer Products sector seeking reliable and effective customer support solutions would find Conectys to be a suitable partner.

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    Consumer Products

    Average Project Cost Breakdown

    Less than $10,000 (1)

    What Clients Have Said

    Clients have noted that Conectys offers competitive pricing and good overall value for money, particularly highlighting their comprehensive service packages and effective communication. One client emphasized their selection was based on the best overall proposed solution among multiple RFQs. Overall sentiment reflects satisfaction with the cost relative to the quality of service, although some feedback suggested improvements in workflow tools could enhance efficiency.
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    Davao City, Philippines

    Corner of Quirino Ave and Jacinto Ext. Street
    Davao City, Philippines 8000

    1001 - 2000

    +63822855555

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  • Reliasourcing Inc Logotype

    4.8 2 reviews
    Undisclosed
    Undisclosed
    250 - 999
    Pasay, Philippines

    Services provided

    40% Customer Service Outsourcing
    20% Finance & Accounting Outsourcing (FAO)
    20% Sales Outsourcing +2
    10% Back Office Outsourcing
    10% HR Outsourcing

    Focus Areas

    25% Phone Support Services
    25% Chat Support Services
    25% Email Support Services +1
    25% Order Processing & Taking

    Reliasourcing Inc is a Customer Service BPO specializing in Customer Support Outsourcing and Call Center Solutions. The company is highly regarded for its strong work culture and dedication, with an impressive 80% CSAT score and significant client revenue achievements. All reviewers highlight their effective project management and timely delivery.

    See all 2 projects
    1 of 1 Customer Service Outsourcing reviews are 5 stars
    1 new review for Customer Service Outsourcing in past 6 months
    $10,000 – $49,000 avg. project cost

    Customer Service Outsourcing PROJECT HIGHLIGHT

    Sales & Customer Service Outsourcing for Healthcare Company

    5.0 — Reliasourcing Inc handles a healthcare company's sales and customer service efforts. They handle outbound and inbound campaigns to increase conversion rates and meet sales targets. Read more
    Read 1 Review

    Industry Experience

    Reliasourcing Inc has demonstrated expertise in the Healthcare and IT Services industries, receiving favorable feedback for their proactive and customer-focused approach. In Healthcare, they excelled in sales and customer service, achieving significant revenue and high customer satisfaction scores. In IT Services, their efficient lead sourcing and meeting coordination contributed to substantial client growth. Overall, they are recognized for their strong project management, high-quality personnel, and ability to adapt quickly to client needs, making them suitable partners in these sectors.

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    Healthcare IT Services

    Average Project Cost Breakdown

    $10,000 to $49,000 (1)

    What Clients Have Said

    Clients consistently praise Reliasourcing Inc for their cost efficiency and overall value for money. One client highlighted their 'good value for cost' and noted significant revenue generation, while another emphasized the company's ability to provide seamless onboarding and high-caliber professionals at competitive prices. Overall, feedback indicates strong satisfaction with the company's pricing relative to the quality of service delivered, reinforcing their reputation as a cost-effective solution for business needs.
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  • STAFFVIRTUAL Logotype

    5.0 3 reviews
    $1,000+
    < $25 / hr
    250 - 999
    Mandaluyong City, Philippines

    Services provided

    10% Customer Service Outsourcing
    26% Back Office Outsourcing
    24% Call Center Services +3
    20% Accounting
    10% HR Consulting
    10% Recruiting

    Focus Areas

    50% Phone Support Services
    50% Email Support Services

    STAFFVIRTUAL is a Customer Support Outsourcing company specializing in 24/7 customer service solutions. Their services have led to a 25% increase in customer satisfaction for both Gymshark and Milk Makeup, with reviews highlighting their exceptional project management and adaptability. However, further proactive process enhancements could be beneficial.

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    Reviews mention Efficient

    Clients have consistently praised STAFFVIRTUAL for their efficiency in project management and responsiveness to evolving needs. One CEO noted their 'top-notch' project management, highlighting their ability to meet deadlines and quickly adapt. Additionally, another client emphasized STAFFVIRTUAL's commitment to cost-saving and efficiency improvements, indicating a strong alignment with their operational goals. Overall, the sentiment surrounding STAFFVIRTUAL's efficiency is notably positive, demonstrating their capability to enhance client satisfaction and drive results.
    • Call Center Services for Online Beauty Brand
      5.0 Oct 7, 2023

      Their project management was absolutely top-notch. They excelled at meeting deadlines and were quick to pivot as our needs evolved. STAFFVIRTUAL's commitment to cost-saving and efficiency improvement is impressive.

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    2 of 2 Customer Service Outsourcing reviews are 5 stars
    $50,000 – $199,999 avg. project cost

    Customer Service Outsourcing PROJECT HIGHLIGHT

    Call Center Services for Fitness Apparel Brand

    5.0 — STAFFVIRTUAL provided 24/7 customer support for global order handling and feedback management to a UK-based online fitness apparel and accessories brand that caters to the young and active Read more
    Read 2 Reviews

    Industry Experience

    STAFFVIRTUAL has demonstrated expertise in the Wellness & Fitness and Beauty & Cosmetics industries, providing 24/7 customer support that significantly increased customer satisfaction by 25% in both sectors. Clients noted their project management excellence, adaptability to changing needs, and alignment with company values, which fostered a seamless service experience. Overall sentiment is highly positive, making STAFFVIRTUAL a suitable partner for businesses seeking enhanced customer engagement in these markets.

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    Wellness & Fitness Beauty & Cosmetics

    Average Project Cost Breakdown

    $50,000 to $199,999 (1)

    What Clients Have Said

    Clients have expressed satisfaction with STAFFVIRTUAL's pricing, noting that it fits their budgets while providing significant value. For instance, Gymshark highlighted that the pricing was a key factor in their selection, leading to a 25% increase in customer satisfaction and a 15% boost in efficiency. Similarly, Milk Makeup appreciated the company's commitment to cost-saving, resulting in a 15% increase in sales. Overall, the sentiment reflects a strong perception of value for money.
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  • Premier BPO Logotype

    4.1 4 reviews
    $1,000+
    < $25 / hr
    250 - 999
    Quezon City, Philippines

    Services provided

    16% Customer Service Outsourcing
    30% Back Office Outsourcing
    15% Finance & Accounting Outsourcing (FAO) +3
    15% PEO/Employee Leasing
    14% Call Center Services
    10% Sales Outsourcing

    Focus Areas

    50% Phone Support Services
    50% Order Processing & Taking

    Premier BPO is a back office service provider known for delivering efficient and quality solutions that enhance business operations. Reviewers praise their ability to improve speed and ease of operations, with positive feedback on their customer service and solution-oriented approach. Approximately 67% of the reviews highlight their strengths in client service and communication, while some note an opportunity for price improvement.

    See all 4 projects

    Reviews mention Easy to work with

    Clients consistently highlight Premier BPO's ease of collaboration, emphasizing their quick responsiveness and effective communication. One client noted, 'We love working with Premier BPO,' while another praised their ability to provide solutions that meet client needs promptly. Overall, the sentiment regarding their work relationship is overwhelmingly positive, with no reported areas for improvement.
    • Virtual Assistant for IT Company
      5.0 Aug 12, 2017

      We love working with Premier BPO. They are great at working with customers.

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    Industry Experience

    Premier BPO has garnered positive feedback across the IT Services and Manufacturing industries. Clients in IT highlight their efficiency, client service, and cost-saving capabilities, noting significant revenue increases and time savings. In Manufacturing, customers commend their approachability and the ease of access to services, though time savings are less emphasized. Overall, Premier BPO is recognized for enhancing operational efficiency and providing reliable support in both sectors, making them a strong candidate for projects in these industries.

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    IT Services Manufacturing

    Average Project Cost Breakdown

    Less than $10,000 (1) $10,000 to $49,000 (1) $200,000 to $999,999 (1)

    What Clients Have Said

    Clients generally perceive Premier BPO's pricing as reasonable, with one review stating that the billing is 'not expensive' and another emphasizing that their services are 'very much worth the cost.' A client reported saving approximately $500 monthly, while another mentioned a savings of about $9,000. Overall, the sentiment indicates that clients find good value for money, although one reviewer suggested a potential need for better pricing options.
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    Quezon City, Philippines

    30th Floor, Cyberone Building, Eastwood Avenue, Bagumbayan, Libis,
    Quezon City, Philippines 1800

    31 - 40

    63.917.559.0169

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  • Concert 8 Solutions Inc. Logotype

    3.5 3 reviews
    Undisclosed
    Undisclosed
    50 - 249
    Makati, Philippines

    Services provided

    65% Customer Service Outsourcing
    15% Back Office Outsourcing
    10% Call Center Services +1
    10% Sales Outsourcing

    Focus Areas

    40% Phone Support Services
    40% Chat Support Services
    10% Email Support Services +1
    10% Order Processing & Taking

    Concert 8 Solutions Inc. is a Business Process Outsourcing (BPO) company that provides helpdesk and live chat support services. The firm received mixed reviews, with 67% positive feedback praising its professionalism, responsiveness, and effective communication. However, 33% of reviews raised serious concerns about unethical conduct and financial dishonesty.

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    Reviews mention Professional

    Concert 8 Solutions Inc. is noted for their high level of professionalism and responsiveness. A client from Razor Labs emphasized their team's effective communication and thorough understanding of complex products. The client highlighted the seamless collaboration, stating that Concert 8's representatives were always ready to engage as needed. Overall, the sentiment reflects strong satisfaction with the company's services, with no identified areas for improvement.
    • Helpdesk Services for AI Company
      5.0 Apr 26, 2022

      The professionalism and understanding of our complex product, as well as their responsiveness, were most impressive. Everyone in Concert8 was extremely pleasant to communicate with. We were truly very impressed with them and they delivered perfectly.

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    Industry Experience

    Concert 8 Solutions Inc. has received positive feedback particularly in the IT Services and Media industries. Clients from IT Services praise their helpdesk support and professionalism, though some issues regarding financial practices were noted. In the Media sector, they excelled in providing live chat support, resulting in increased sales inquiries. Overall, they are regarded as responsive and dedicated, making them a suitable choice for clients in IT and Media seeking reliable outsourced services.

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    IT Services Other Industry Media

    Average Project Cost Breakdown

    Less than $10,000 (2) $200,000 to $999,999 (1)

    What Clients Have Said

    Clients generally perceive Concert 8 Solutions Inc. as offering good value for money, with comments highlighting their competitive pricing and professional service. One client noted their 'good value for cost' and another appreciated their responsiveness and professionalism. However, a serious concern was raised regarding unethical practices related to deposit refunds, which negatively impacted the overall sentiment. Overall, while some clients were satisfied with the service quality, issues regarding financial integrity were significant.
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    Israel (1) Philippines (1) United States (1)
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  • ND-KNOW SOLUTIONS Logotype

    4.9 12 reviews
    $1,000+
    < $25 / hr
    50 - 249
    Davao City, Philippines

    Services provided

    20% Customer Service Outsourcing
    35% Graphic Design
    25% Video Production +2
    10% IT Staff Augmentation
    10% Web Design

    Focus Areas

    20% Phone Support Services
    45% Chat Support Services
    35% Email Support Services

    ND-KNOW SOLUTIONS is a Customer Service BPO specializing in Customer Support Outsourcing. The company is praised for its professionalism, timeliness, and dedication, with 100% of reviewers noting their exceptional service and alignment with client values. Clients are optimistic about continued collaboration, highlighting their impressive ability to exceed expectations consistently.

    See all 12 projects

    Reviews mention Timely

    Overall, client sentiment regarding ND-KNOW SOLUTIONS' timeliness is highly positive. Clients consistently report that deliverables are met on or ahead of schedule, with one stating, 'They always deliver on schedule or ahead of schedule.' Another client noted, 'They consistently provided tasks on time and offered constructive feedback.' Furthermore, a client emphasized their project management, stating, 'ND-KNOW SOLUTIONS' project management is solid,' highlighting their quick and professional issue resolution. This reflects a strong commitment to timely execution.
    • SMM & Graphic Design Services for Architectural Firm
      5.0 Dec 6, 2023

      They consistently provided tasks on time and offered constructive feedback to improve the process. Additionally, they ensured we stayed on track by recapping our meetings and upcoming deliverables.

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    • Digital Magazine & Online Courses for Christian Organization
      5.0 Jul 3, 2023

      Items were delivered on time with high quality.

      Read Full Review
    • Video Production & SMM Services for Education Company
      4.5 Aug 15, 2025

      ND-KNOW SOLUTIONS' project management is solid. The team is almost always on time. ND-KNOW SOLUTIONS addresses and resolves issues quickly and professionally.

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    1 of 1 Customer Service Outsourcing reviews are 5 stars
    Unknown avg. project cost

    Customer Service Outsourcing PROJECT HIGHLIGHT

    Customer Service Outsourcing for Trade Show Services Company

    5.0 — ND-KNOW SOLUTIONS provides customer service outsourcing services for a trade show services company. They answer the end customers' questions and communicate with the client's warehouses. Read more
    Read 1 Review

    Industry Experience

    ND-KNOW SOLUTIONS has demonstrated expertise across several industries, including Gaming, Contracting, Financial Services, Real Estate, Construction, Advertising & Marketing, IT Services, Software, and Education. Clients appreciated their professionalism, timely delivery, and effective communication. The company excelled in enhancing online presence and lead generation, particularly in IT and Education. Overall sentiment is notably positive, highlighting their strong alignment with client values and the ability to deliver impactful results in diverse sectors.

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    Gaming Contracting Financial services Real estate Construction Advertising & marketing IT Services Software Education

    Average Project Cost Breakdown

    Less than $10,000 (2) $10,000 to $49,000 (1) $50,000 to $199,999 (1)

    What Clients Have Said

    Clients consistently express satisfaction with ND-KNOW SOLUTIONS' pricing, noting it as a key factor in their selection. Feedback highlights that the company's services provide good value for money, with one client stating, 'Pricing fit our budget' and another mentioning 'good value for cost.' The overall sentiment is positive, as clients appreciate the combination of affordability and quality, often indicating a strong alignment of company values and culture.
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  • Magellan Solutions Outsourcing Inc Logotype

    4.5 12 reviews
    $10,000+
    < $25 / hr
    250 - 999
    Mandaluyong, Philippines

    Services provided

    25% Customer Service Outsourcing
    20% Back Office Outsourcing
    20% Call Center Services +2
    20% Sales Outsourcing
    15% Finance & Accounting Outsourcing (FAO)

    Focus Areas

    22% Phone Support Services
    43% Chat Support Services
    22% Order Processing & Taking +1
    13% Email Support Services

    Magellan Solutions Outsourcing Inc is a comprehensive outsourcing service provider, offering back office, inbound, and outbound services. Reviewers consistently commend their professionalism, efficiency, and significant cost and time savings. Positive feedback dominates, with clients highlighting strengths such as adaptability and strong customer service. A notable 100% of reviews mention their ability to alleviate workload stress and improve business operations.

    See all 12 projects

    Reviews mention Helpful

    Clients have expressed a positive sentiment towards Magellan Solutions Outsourcing Inc, highlighting their dependability and efficiency in handling inbound services. One client noted that the provider's quick response and effective communication have significantly enhanced their productivity and allowed them to manage a higher volume of calls. Overall, the feedback indicates satisfaction with the service and a perception of value, as it addresses previously unanswered inquiries.
    • Calling System Services for Large Media Company
      4.5 Aug 11, 2017

      They have helped to make us more productive. They are dependable and efficient.

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    Industry Experience

    Magellan Solutions Outsourcing Inc demonstrates strong expertise in various industries, particularly Healthcare, Retail, Manufacturing, Media, and IT Services. Clients consistently praise their professionalism, efficiency, and ability to enhance customer service while saving time and resources. Feedback indicates significant positive impact in Healthcare and Retail sectors, with notable strengths in call handling and back-office support. Overall, the sentiment is highly favorable, making them a compelling choice for companies seeking reliable outsourcing solutions in these industries.

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    Retail Healthcare Manufacturing Media Transportation IT Services Consumer Products

    Average Project Cost Breakdown

    $50,000 to $199,999 (4) $10,000 to $49,000 (3) $200,000 to $999,999 (2) Less than $10,000 (1)

    What Clients Have Said

    Overall feedback regarding Magellan Solutions Outsourcing Inc. indicates a strong positive sentiment towards their cost and value for money. Clients appreciate the savings in time and money, with one stating they save thousands monthly. Another noted they spend between $10,000 and $49,999 annually, emphasizing satisfaction with the pricing structure. Several reviews highlight that the services provided are worth the investment, with clients valuing the efficiency and professionalism that contribute to significant operational cost reductions.
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    Jacksonville, Florida (1) Atlanta, Georgia (1) Joliet, Illinois (1) Detroit, Michigan (1) Columbus, Ohio (1) San Jose, California (1) Abington, Massachusetts (1) Chelsea, Massachusetts (1) Centreville, Virginia (1) Herndon, Virginia (1) Perryton, Texas (1) Owego, New York (1)
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  • Dynamic Business Outsourcing Solutions Logotype

    4.0 1 review
    $5,000+
    Undisclosed
    50 - 249
    Quezon City, Philippines

    Services provided

    20% Customer Service Outsourcing
    20% Back Office Outsourcing
    20% Call Center Services +2
    20% IT Staff Augmentation
    20% Staffing

    Focus Areas

    33% Phone Support Services
    50% Order Processing & Taking
    17% Chat Support Services

    Dynamic Business Outsourcing Solutions is a business process outsourcing company providing administrative support and staffing solutions. Feedback indicates a positive experience, with 100% of the reviewers highlighting effective staff support and training. However, there is a suggestion for improvement in aligning reporting with client-specific key result areas.

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    Industry Experience

    Dynamic Business Outsourcing Solutions has received positive feedback particularly from the financial services industry, where they provided effective administrative support and back-office processing for an insurance brokerage. Clients commend their cost-effective solutions, strong training support, and efficient communication. Overall sentiment in this sector highlights DBOS's expertise in enhancing operational efficiency, making them a suitable partner for businesses seeking administrative outsourcing in finance.

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    Select Industry to see insights

    Financial services

    Average Project Cost Breakdown

    $50,000 to $199,999 (1)

    What Clients Have Said

    Clients have expressed satisfaction with Dynamic Business Outsourcing Solutions' cost-effective services, highlighting their ability to provide comprehensive administrative support within budget. One client noted the recommendation from another company, emphasizing DBOS's value in enhancing operational efficiency. However, there are suggestions for improvement in their reporting practices to better align with client expectations. Overall, the sentiment reflects a positive perception of the company's pricing relative to the quality of services provided.
    Read All Reviews
    View Profile
  • OptimumSource Logotype

    3.9 4 reviews
    $1,000+
    < $25 / hr
    50 - 249
    Pasig, Philippines

    Services provided

    13% Customer Service Outsourcing
    25% Back Office Outsourcing
    24% Call Center Services +3
    13% HR Outsourcing
    13% Sales Outsourcing
    12% Recruiting

    Focus Areas

    100% Phone Support Services

    OptimumSource is a back office service provider specializing in data entry, payment processing, and secure information management. Across reviews, they are consistently praised for their reliability, expertise, and excellent communication, with 100% of reviewers highlighting their ability to save time and costs. Clients express high satisfaction, noting significant cost savings and over 100 hours saved monthly, with no major areas for improvement identified.

    See all 4 projects

    Reviews mention High-quality work

    OptimumSource has received high praise for their high-quality work, with clients noting their reliability and exceptional customer service. One client highlighted their efficiency, stating they save over 100 hours monthly and more than $10,000 in costs. The feedback emphasizes that OptimumSource consistently delivers quality results, with clients expressing complete satisfaction and no areas for improvement identified. Overall, the sentiment reflects strong trust and a positive working relationship since 2015.
    • Data Entry and Payment Services for Business Services Firm
      4.5 Nov 2, 2017

      They are trusted and reliable. They have proven it over the time we have worked with them. They do such a great job.

      Read Full Review
    Read All Reviews

    Industry Experience

    OptimumSource has received positive feedback across various industries, including Manufacturing, Business Services, Financial Services, and Human Resources. Clients praise their expertise in data security, reliability, and customer service, noting significant time and cost savings. In Manufacturing, they excel at safeguarding data, while in Business Services and HR, they effectively manage back-office operations and compliance. Overall, the sentiment is highly favorable, indicating a strong fit for clients seeking comprehensive back-office solutions and support in these sectors.

    Read All Reviews

    Select Industry to see insights

    Manufacturing Business services Financial services Human Resources

    Average Project Cost Breakdown

    $10,000 to $49,000 (3) $50,000 to $199,999 (1)

    What Clients Have Said

    Clients consistently highlight OptimumSource's competitive pricing and significant value for money. One client noted a monthly saving of $2,000, while another reported savings exceeding $10,000 monthly. Their billing structure is clear, with monthly charges for base services and additional costs for advanced needs. Overall, clients appreciate the cost-effectiveness and reliability of OptimumSource, indicating that the services provided exceed in-house capabilities at a favorable price.
    Read All Reviews

    View projects from:

    Kansas City, Missouri (1) Rock Island, Illinois (1) Brooklyn, New York (1) Oakmont, Pennsylvania (1)
    View Profile
  • Konnektors Logotype

    4.1 7 reviews
    $1,000+
    < $25 / hr
    10 - 49
    Davao City, Philippines

    Services provided

    10% Customer Service Outsourcing
    30% Email Marketing
    15% Call Center Services +4
    14% Back Office Outsourcing
    11% Sales Outsourcing
    10% Content Marketing
    10% Social Media Marketing

    Focus Areas

    17% Phone Support Services
    44% Chat Support Services
    22% Email Support Services +1
    17% Order Processing & Taking

    Konnektors is a lead generation and sales process outsourcing firm with expertise in digital marketing and website development. The reviews highlight their effectiveness in delivering qualified leads, exceptional project management, and customer engagement. With 83% of reviews being positive, clients commend their data-driven strategies, professionalism, and commitment to achieving business objectives. However, some feedback suggests room for improvement in meeting initial commitments.

    See all 7 projects
    1 of 1 reviews is 5 stars
    Less than $10,000 avg. project cost

    Reviewed 1 time in the past 6 months

    In the past six months, client feedback for Konnektors has been overwhelmingly positive. A CEO from MailVcity LLC praised their lead generation services for delivering qualified leads that significantly boosted outreach efforts. The team was noted for their professionalism, responsiveness, and ability to meet project deadlines effectively. Overall, clients appreciate the alignment of Konnektors' services with their needs, citing a strong culture fit and satisfactory results, with no major areas for improvement identified.
    Read 1 Recent Review

    Average Project Cost Breakdown

    Less than $10,000 (5) $10,000 to $49,000 (2)

    What Clients Have Said

    Clients frequently commend Konnektors for their competitive pricing and the overall value they deliver. For instance, one client noted, 'Good value for cost,' while another emphasized that their 'pricing fit our budget' and resulted in an 'impressive conversion rate.' Overall sentiment reflects satisfaction with the cost-effectiveness of services, although there was one instance where expectations were not met, highlighting the importance of consistent delivery across projects.
    Read All Reviews

    More responsive than most other service providers

    Konnektors is very responsive

    They are a great candidate to start a conversation with. Send them a short message or project inquiry.
    Get in Touch

    View projects from:

    United States (5) Australia (1)
    View Profile
  • VXI Global Solutions Inc. Logotype

    Not yet reviewed

    $25,000+
    < $25 / hr
    10,000+
    Makati, Philippines

    Services provided

    45% Customer Service Outsourcing
    25% Call Center Services
    10% Back Office Outsourcing +3
    10% Custom Software Development
    5% AI Development
    5% AR/VR Development

    Focus Areas

    45% Phone Support Services
    35% Chat Support Services
    10% Email Support Services +1
    10% Order Processing & Taking

    VXI Global Solutions Inc. Is a Customer Service Outsourcing company established in 1998. The company offers Customer Service Outsourcing and Call Center Services.

    Read more

    Makati, Philippines

    SM Cyber2, Jupiter and Zodiac Sts. cor. Buendia Ave.,
    Makati, Philippines 1226

    2001 - 5000

    1639177775555

    See All Locations (4)
    View Profile
  • PartnerHero Logotype

    4.9 6 reviews
    Undisclosed
    < $25 / hr
    1,000 - 9,999
    Quezon City, Philippines

    Services provided

    60% Customer Service Outsourcing
    10% Application Testing
    10% Back Office Outsourcing +2
    10% Call Center Services
    10% Finance & Accounting Outsourcing (FAO)

    Focus Areas

    20% Phone Support Services
    40% Email Support Services
    35% Chat Support Services +1
    5% Order Processing & Taking

    PartnerHero is a Customer Service BPO that specializes in Customer Support Outsourcing and Remote Customer Care solutions. Reviewers consistently praise the company for its great cultural fit, alignment with client values, and exceptional customer service, with 100% expressing satisfaction. Notably, PartnerHero achieved a monthly customer satisfaction average score of 4.65 out of 5 stars, demonstrating strong performance and client satisfaction.

    See all 6 projects

    Reviews mention Great team

    The feedback from clients highlights PartnerHero as a great team, characterized by professionalism, friendliness, and effective communication. One client noted, 'Working with everyone in the team is a joy,' emphasizing the positive attitude of all members. Additionally, the client appreciated the balance of daily updates and weekly reports, which kept them informed without overwhelming them. Overall, the sentiment is overwhelmingly positive, with clients considering PartnerHero an incredible partner and integral to their operations.
    • Customer Support Services for SaaS Company
      5.0 Feb 21, 2023

      The attitude across all members of the team is incredible. We love working with them and see them as a genuine part of our team. They are honestly an incredible partner, and wider team to work with.

      Read Full Review
    Read All Reviews

    Industry Experience

    PartnerHero has demonstrated expertise across various industries, including Media, Beauty & Cosmetics, Automotive, and Software. Clients commend their responsiveness, professionalism, and ability to adapt to specific needs, resulting in high customer satisfaction ratings. The company excels in delivering tailored support services, such as customer service, training, and technical assistance. Overall, PartnerHero is particularly well-suited for companies seeking reliable outsourcing solutions in high-demand sectors, especially those requiring personalized customer engagement.

    Read All Reviews

    Select Industry to see insights

    Media Beauty & Cosmetics Software Automotive

    Average Project Cost Breakdown

    $1,000,000 to $9,999,999 (2) Less than $10,000 (1) $10,000 to $49,000 (1) $200,000 to $999,999 (1)

    What Clients Have Said

    Clients consistently highlight PartnerHero's affordability and excellent value for money, noting that their pricing aligns well with project budgets. For instance, one client mentioned they chose PartnerHero primarily due to their budget-friendly rates. Another client emphasized their satisfaction with the services provided, stating that PartnerHero delivered high-quality support while remaining cost-effective. Overall, sentiments reflect a strong appreciation for the balance between cost and service quality, with clients feeling they received significant value for their investments.
    Read All Reviews

    View projects from:

    Manhattan, New York (1) El Segundo, California (1) Missoula, Montana (1) Somerville, Massachusetts (1) Bergen Beach, New York (1)
    View Profile
  • Outsourced VA Logotype

    Not yet reviewed

    $10,000+
    < $25 / hr
    10 - 49
    Iloilo City, Philippines

    Services provided

    50% Customer Service Outsourcing
    25% Back Office Outsourcing
    15% Sales Outsourcing +1
    10% Finance & Accounting Outsourcing (FAO)

    Focus Areas

    50% Phone Support Services
    20% Chat Support Services
    20% Email Support Services +1
    10% Order Processing & Taking

    Outsourced VA is a small Customer Service Outsourcing company. Established in 2009, the team provides Customer Service Outsourcing and Back Office Outsourcing.

    Read more
    View Profile
  • HSN Philippines, Inc. Logotype

    Not yet reviewed

    $5,000+
    < $25 / hr
    250 - 999
    Mandaluyong, Philippines

    Services provided

    20% Customer Service Outsourcing
    40% Call Center Services
    15% Back Office Outsourcing +4
    10% Sales Outsourcing
    5% IT Managed Services
    5% IT Staff Augmentation
    5% Social Media Marketing

    Focus Areas

    70% Phone Support Services
    20% Chat Support Services
    10% Email Support Services

    In Mandaluyong, Philippines and Manila, Philippines, HSN Philippines, Inc. Is a phone answering service. The team focuses on Call Center Services and Customer Service Outsourcing.

    Read more
    View Profile
  • Transcom Logotype

    Not yet reviewed

    $1,000+
    < $25 / hr
    10,000+
    Bacolod, Philippines

    Services provided

    20% Customer Service Outsourcing
    65% Call Center Services
    15% Sales Outsourcing

    Focus Areas

    100% Phone Support Services

    Transcom is a large telephone answering service located in Örebro, Sweden and Bacolod, Philippines. Their services include Call Center Services and Customer Service Outsourcing.

    Read more

    Bacolod, Philippines

    Singcang-Airport
    Bacolod, Philippines 6100

    501 - 750

    See All Locations (2)
    View Profile
  • Everise Logotype

    Not yet reviewed

    $250,000+
    Undisclosed
    10,000+
    Taguig, Philippines

    Services provided

    10% Customer Service Outsourcing
    10% AI Development
    10% Application Testing +7
    10% Blockchain
    10% Branding
    10% Call Center Services
    10% Custom Software Development
    10% Generative AI
    10% IT Managed Services
    10% Mobile App Development

    Focus Areas

    40% Phone Support Services
    30% Chat Support Services
    30% Email Support Services

    Founded in 2016, Everise is a branding firm. In Singapore and Austin, Texas, the team specializes in Branding and IT managed services.

    Read more

    Taguig, Philippines

    West, corner, 3030, 11th Floor, Bonifacio One Technology Tower, Rizal Drive, 1634 31st Street, Taguig
    Taguig, Philippines 1634

    2001 - 5000

    See All Locations (8)
    View Profile
  • OBPO Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    1,000 - 9,999
    Iloilo City, Philippines

    Services provided

    25% Customer Service Outsourcing
    50% Call Center Services
    25% Back Office Outsourcing

    Focus Areas

    100% Phone Support Services

    OBPO is a call center. The large Iloilo City, Philippines-based team specializes in Call Center Services and Back Office Outsourcing. The firm was founded in 2000.

    Read more
    View Profile
  • Intelassist Logotype

    Not yet reviewed

    $250,000+
    < $25 / hr
    1,000 - 9,999
    Quezon City, Philippines

    Services provided

    30% Customer Service Outsourcing
    40% Call Center Services
    30% Back Office Outsourcing

    Focus Areas

    40% Phone Support Services
    30% Chat Support Services
    30% Email Support Services

    Intelassist is a Quezon City, Philippines-based telephone answering service. Founded in 2007, the team provides Call Center Services and Back Office Outsourcing.

    Read more
    View Profile
  • Asia Premier One Source Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    250 - 999
    Makati, Philippines

    Services provided

    45% Customer Service Outsourcing
    32% Call Center Services
    18% Back Office Outsourcing +1
    5% Transcription

    Focus Areas

    37% Phone Support Services
    37% Order Processing & Taking
    13% Chat Support Services +1
    13% Email Support Services

    Asia Premier One Source is a Customer Service Outsourcing company. Based in Makati, Philippines and Taguig, Philippines, the company offers Customer Service Outsourcing and Call Center Services.

    Read more
    View Profile
  • Equicom Services, Inc. Logotype

    Not yet reviewed

    $10,000+
    < $25 / hr
    1,000 - 9,999
    Manila, Philippines

    Services provided

    50% Customer Service Outsourcing
    40% Back Office Outsourcing
    10% Finance & Accounting Outsourcing (FAO)

    Focus Areas

    30% Phone Support Services
    35% Chat Support Services
    35% Email Support Services

    Equicom Services, Inc., a Customer Service Outsourcing company, provides Customer Service Outsourcing and Back Office Outsourcing. The firm is in Manila, Philippines.

    Read more
    View Profile
  • KMC Solutions Logotype

    Not yet reviewed

    $1,000+
    < $25 / hr
    1,000 - 9,999
    Taguig, Philippines

    Services provided

    10% Customer Service Outsourcing
    60% Employer of Record (EOR) Services
    10% Back Office Outsourcing +2
    10% Finance & Accounting Outsourcing (FAO)
    10% HR Outsourcing

    Focus Areas

    25% Phone Support Services
    25% Chat Support Services
    25% Email Support Services +1
    25% Order Processing & Taking

    KMC Solutions, an Employer of Record (EOR) Services company, was founded in 2010. The company offers Employer of Record (EOR) Services and Back Office Outsourcing.

    Read more
    View Profile
  • Omada One Logotype

    Not yet reviewed

    $5,000+
    Undisclosed
    250 - 999
    Makati, Philippines

    Services provided

    25% Customer Service Outsourcing
    25% Back Office Outsourcing
    25% Call Center Services +1
    25% Finance & Accounting Outsourcing (FAO)

    Focus Areas

    25% Phone Support Services
    25% Chat Support Services
    25% Email Support Services +1
    25% Order Processing & Taking

    Omada One is a phone answering service in Makati, Philippines and Mabalacat, Philippines. The team offers Call Center Services and Back Office Outsourcing.

    Read more
    View Profile

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Ability to deliver
Focus
Clutch Leaders Matrix

Rollover to see company insights or click a company below for more details.

1 Big Outsource
2 Unity Communications
3 Connext
4 IdeasUnlimited
5 Boldr.
6 Remote CoWorker
7 Select VoiceCom
8 Enshored
9 Hit Rate Solutions
10 SupportZebra
11 Outsourced
12 Acquire Intelligence
13 Penbrothers
14 Satellite Office
15 six eleven global services

List of the Top 15 Philippines Customer Service Phone Support Companies

  1. Big Outsource Logotype

    Big Outsource

    $10,000+
    < $25 / hr
    250 - 999
    San Pablo City, Philippines

    Ability to deliver

    38.7/40.0
    20/20 Reviews
    10/10 Clients & Experience
    8.7/10 Market Presence

    Service focus

    40% Customer Service Outsourcing
    50% Phone Support Services
    60% Other
    View Profile Visit Website
  2. Unity Communications Logotype

    Unity Communications

    $1,000+
    < $25 / hr
    1,000 - 9,999
    Taguig, Philippines

    Ability to deliver

    38.8/40.0
    19.2/20 Reviews
    10/10 Clients & Experience
    9.6/10 Market Presence

    Service focus

    15% Customer Service Outsourcing
    30% Phone Support Services
    85% Other
    View Profile Visit Website
  3. Connext Logotype

    Connext

    $1,000+
    < $25 / hr
    1,000 - 9,999
    Angeles, Philippines

    Ability to deliver

    35.6/40.0
    17/20 Reviews
    10/10 Clients & Experience
    8.6/10 Market Presence

    Service focus

    30% Customer Service Outsourcing
    60% Phone Support Services
    70% Other
    View Profile Visit Website
  4. IdeasUnlimited Logotype

    IdeasUnlimited

    $1,000+
    < $25 / hr
    50 - 249
    Koronadal City, Philippines

    Ability to deliver

    38.1/40.0
    20/20 Reviews
    10/10 Clients & Experience
    8.1/10 Market Presence

    Service focus

    30% Customer Service Outsourcing
    50% Phone Support Services
    70% Other
    View Profile Visit Website
  5. Boldr. Logotype

    Boldr.

    $1,000+
    Undisclosed
    1,000 - 9,999
    Pasig, Philippines

    Ability to deliver

    35.4/40.0
    15.8/20 Reviews
    10/10 Clients & Experience
    9.6/10 Market Presence

    Service focus

    50% Customer Service Outsourcing
    30% Phone Support Services
    50% Other
    View Profile Visit Website
  6. Remote CoWorker Logotype

    Remote CoWorker

    $1,000+
    < $25 / hr
    1,000 - 9,999
    Taguig, Philippines

    Ability to deliver

    38.9/40.0
    20/20 Reviews
    10/10 Clients & Experience
    8.9/10 Market Presence

    Service focus

    10% Customer Service Outsourcing
    33% Phone Support Services
    90% Other
    View Profile Visit Website
  7. Select VoiceCom Logotype

    Select VoiceCom

    $5,000+
    < $25 / hr
    1,000 - 9,999
    Cebu City, Philippines

    Ability to deliver

    34.2/40.0
    17.4/20 Reviews
    10/10 Clients & Experience
    6.8/10 Market Presence

    Service focus

    30% Customer Service Outsourcing
    45% Phone Support Services
    70% Other
    View Profile Visit Website
  8. Enshored Logotype

    Enshored

    $1,000+
    < $25 / hr
    1,000 - 9,999
    Pasig, Philippines

    Ability to deliver

    31.9/40.0
    16.6/20 Reviews
    6.9/10 Clients & Experience
    8.4/10 Market Presence

    Service focus

    30% Customer Service Outsourcing
    32% Phone Support Services
    70% Other
    View Profile Visit Website
  9. Hit Rate Solutions Logotype

    Hit Rate Solutions

    $1,000+
    < $25 / hr
    50 - 249
    Bacolod, Philippines

    Ability to deliver

    35.4/40.0
    16.6/20 Reviews
    9.5/10 Clients & Experience
    9.3/10 Market Presence

    Service focus

    15% Customer Service Outsourcing
    100% Phone Support Services
    85% Other
    View Profile Visit Website
  10. SupportZebra Logotype

    SupportZebra

    $5,000+
    < $25 / hr
    1,000 - 9,999
    Cagayan De Oro City, Philippines

    Ability to deliver

    29.6/40.0
    14.8/20 Reviews
    7.6/10 Clients & Experience
    7.1/10 Market Presence

    Service focus

    70% Customer Service Outsourcing
    50% Phone Support Services
    30% Other
    View Profile Visit Website
  11. Outsourced Logotype

    Outsourced

    Undisclosed
    Undisclosed
    1,000 - 9,999
    Quezon City, Philippines

    Ability to deliver

    31.8/40.0
    18.2/20 Reviews
    4.4/10 Clients & Experience
    9.2/10 Market Presence

    Service focus

    15% Customer Service Outsourcing
    25% Phone Support Services
    85% Other
    View Profile Visit Website
  12. Acquire Intelligence Logotype

    Acquire Intelligence

    $1,000+
    < $25 / hr
    1,000 - 9,999
    Pasig, Philippines

    Ability to deliver

    30.9/40.0
    15/20 Reviews
    6.8/10 Clients & Experience
    9.2/10 Market Presence

    Service focus

    16% Customer Service Outsourcing
    50% Phone Support Services
    84% Other
    View Profile Visit Website
  13. Penbrothers Logotype

    Penbrothers

    Undisclosed
    Undisclosed
    1,000 - 9,999
    Makati, Philippines

    Ability to deliver

    32/40.0
    16.4/20 Reviews
    7.2/10 Clients & Experience
    8.4/10 Market Presence

    Service focus

    10% Customer Service Outsourcing
    25% Phone Support Services
    90% Other
    View Profile Visit Website
  14. Satellite Office Logotype

    Satellite Office

    Undisclosed
    Undisclosed
    1,000 - 9,999
    Taguig, Philippines

    Ability to deliver

    31.8/40.0
    15/20 Reviews
    10/10 Clients & Experience
    6.8/10 Market Presence

    Service focus

    10% Customer Service Outsourcing
    30% Phone Support Services
    90% Other
    View Profile Visit Website
  15. six eleven global services Logotype

    six eleven global services

    $1,000+
    < $25 / hr
    1,000 - 9,999
    Davao City, Philippines

    Ability to deliver

    27.8/40.0
    15.4/20 Reviews
    5.8/10 Clients & Experience
    6.5/10 Market Presence

    Service focus

    30% Customer Service Outsourcing
    75% Phone Support Services
    70% Other
    View Profile Visit Website
  16. Open Access BPO Logotype

    Open Access BPO

    $10,000+
    $50 - $99 / hr
    1,000 - 9,999
    Makati, Philippines

    Ability to deliver

    25/40.0
    16.2/20 Reviews
    0.6/10 Clients & Experience
    8.2/10 Market Presence

    Service focus

    50% Customer Service Outsourcing
    80% Phone Support Services
    50% Other
    View Profile Visit Website
  17. Smiles On Demand Logotype

    Smiles On Demand

    $1,000+
    < $25 / hr
    1,000 - 9,999
    Sibulan, Philippines

    Ability to deliver

    24.3/40.0
    16.8/20 Reviews
    1.6/10 Clients & Experience
    6/10 Market Presence

    Service focus

    50% Customer Service Outsourcing
    25% Phone Support Services
    50% Other
    View Profile Visit Website
  18. OBI Services Logotype

    OBI Services

    $1,000+
    < $25 / hr
    50 - 249
    Dipolog City, Philippines

    Ability to deliver

    33.1/40.0
    18.6/20 Reviews
    7.9/10 Clients & Experience
    6.6/10 Market Presence

    Service focus

    10% Customer Service Outsourcing
    20% Phone Support Services
    90% Other
    View Profile Visit Website
  19. Pac Biz Contact Center Outsourcing Logotype

    Pac Biz Contact Center Outsourcing

    $1,000+
    < $25 / hr
    50 - 249
    Dumaguete, Philippines

    Ability to deliver

    24/40.0
    15.2/20 Reviews
    1.9/10 Clients & Experience
    6.9/10 Market Presence

    Service focus

    45% Customer Service Outsourcing
    50% Phone Support Services
    55% Other
    View Profile Visit Website
  20. vlbpo cx Logotype

    vlbpo cx

    $5,000+
    < $25 / hr
    50 - 249
    Caloocan, Philippines

    Ability to deliver

    26.7/40.0
    16.6/20 Reviews
    4.6/10 Clients & Experience
    5.5/10 Market Presence

    Service focus

    45% Customer Service Outsourcing
    25% Phone Support Services
    55% Other
    View Profile Visit Website
  21. Catalyst BPX Logotype

    Catalyst BPX

    $5,000+
    < $25 / hr
    50 - 249
    Taguig, Philippines

    Ability to deliver

    31.3/40.0
    16.4/20 Reviews
    9.2/10 Clients & Experience
    5.8/10 Market Presence

    Service focus

    15% Customer Service Outsourcing
    20% Phone Support Services
    85% Other
    View Profile Visit Website
  22. Staff Outsourcing Solutions Logotype

    Staff Outsourcing Solutions

    $1,000+
    < $25 / hr
    1,000 - 9,999
    Cebu City, Philippines

    Ability to deliver

    26.5/40.0
    16.8/20 Reviews
    4.2/10 Clients & Experience
    5.5/10 Market Presence

    Service focus

    10% Customer Service Outsourcing
    50% Phone Support Services
    90% Other
    View Profile Visit Website
  23. Telework PH Logotype

    Telework PH

    $1,000+
    < $25 / hr
    250 - 999
    Baliuag, Philippines

    Ability to deliver

    24/40.0
    16.2/20 Reviews
    2.7/10 Clients & Experience
    5.2/10 Market Presence

    Service focus

    25% Customer Service Outsourcing
    50% Phone Support Services
    75% Other
    View Profile Visit Website
  24. Conectys Logotype

    Conectys

    $250,000+
    < $25 / hr
    1,000 - 9,999
    Davao City, Philippines

    Ability to deliver

    22.1/40.0
    14.6/20 Reviews
    0.6/10 Clients & Experience
    6.9/10 Market Presence

    Service focus

    40% Customer Service Outsourcing
    48% Phone Support Services
    60% Other
    View Profile Visit Website
  25. Staffwiz LLC Logotype

    Staffwiz LLC

    $1,000+
    < $25 / hr
    10 - 49
    Makati, Philippines

    Ability to deliver

    30/40.0
    16/20 Reviews
    8.1/10 Clients & Experience
    5.9/10 Market Presence

    Service focus

    15% Customer Service Outsourcing
    25% Phone Support Services
    85% Other
    View Profile Visit Website
  26. SPLACE BPO Logotype

    SPLACE BPO

    $5,000+
    < $25 / hr
    250 - 999
    Davao City, Philippines

    Ability to deliver

    22.1/40.0
    17.2/20 Reviews
    0/10 Clients & Experience
    4.9/10 Market Presence

    Service focus

    20% Customer Service Outsourcing
    35% Phone Support Services
    80% Other
    View Profile Visit Website
  27. Reliasourcing Inc Logotype

    Reliasourcing Inc

    Undisclosed
    Undisclosed
    250 - 999
    Pasay, Philippines

    Ability to deliver

    21.1/40.0
    15.6/20 Reviews
    0.9/10 Clients & Experience
    4.6/10 Market Presence

    Service focus

    40% Customer Service Outsourcing
    25% Phone Support Services
    60% Other
    View Profile Visit Website
  28. STAFFVIRTUAL Logotype

    STAFFVIRTUAL

    $1,000+
    < $25 / hr
    250 - 999
    Mandaluyong City, Philippines

    Ability to deliver

    23.7/40.0
    16.6/20 Reviews
    0/10 Clients & Experience
    7.1/10 Market Presence

    Service focus

    10% Customer Service Outsourcing
    50% Phone Support Services
    90% Other
    View Profile Visit Website
  29. Premier BPO Logotype

    Premier BPO

    $1,000+
    < $25 / hr
    250 - 999
    Quezon City, Philippines

    Ability to deliver

    22/40.0
    13/20 Reviews
    2.1/10 Clients & Experience
    6.9/10 Market Presence

    Service focus

    16% Customer Service Outsourcing
    50% Phone Support Services
    84% Other
    View Profile Visit Website
  30. Concert 8 Solutions Inc. Logotype

    Concert 8 Solutions Inc.

    Undisclosed
    Undisclosed
    50 - 249
    Makati, Philippines

    Ability to deliver

    19.3/40.0
    11.6/20 Reviews
    2.4/10 Clients & Experience
    5.3/10 Market Presence

    Service focus

    65% Customer Service Outsourcing
    40% Phone Support Services
    35% Other
    View Profile Visit Website

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