Top Phone Support Services in the Philippines
114 Companies
List of the Top Philippines Customer Service Phone Support Companies
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$10,000+< $25 / hr1,000 - 9,999Taguig, Philippines
Services provided
35% Customer Service Outsourcing25% Call Center Services10% Back Office Outsourcing +410% Corporate Training & Coaching10% Sales Outsourcing5% AI Development5% Other Application DevelopmentFocus Areas
43% Phone Support Services33% Order Processing & Taking14% Chat Support Services +110% Email Support ServicesLarge Customer Service Outsourcing company Bill Gosling Outsourcing, is in Newmarket, Canada and Glasgow , Scotland. The team offers Customer Service Outsourcing and Call Center Services.
Read moreSee All Locations (5)Taguig, Philippines
16F Three World Square, Upper McKinley Road, Fort Bonifacio,
Taguig, Philippines 1634201 - 250
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$1,000+< $25 / hr10 - 49Davao City, Philippines
Services provided
10% Customer Service Outsourcing70% Back Office Outsourcing10% Call Center Services +110% Sales OutsourcingFocus Areas
25% Phone Support Services75% Chat Support ServicesPepper VA, a small Back Office Outsourcing company, is headquartered in Davao City, Philippines. The team provides Back Office Outsourcing and Call Center Services.
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UndisclosedUndisclosed10 - 49Pavia, Philippines
Services provided
10% Customer Service Outsourcing50% Direct Marketing30% Call Center Services +110% Sales OutsourcingFocus Areas
50% Phone Support Services50% Order Processing & TakingCall2Dial Inc is a small Duluth, Georgia-based Direct Marketing company. The team provides Direct Marketing and Call Center Services.
Read moreSee All Locations (2)Pavia, Philippines
Phase 1 Deca, Pandac
Pavia, Philippines 50016 - 9
+639983101852
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$5,000+< $25 / hr1,000 - 9,999Makati, Philippines
Services provided
10% Customer Service Outsourcing45% Back Office Outsourcing25% Transcription +210% Call Center Services10% Sales OutsourcingFocus Areas
100% Phone Support ServicesIntegreon, a large Back Office Outsourcing company, is headquartered in New York, New York and Makati, Philippines. Their services include Back Office Outsourcing and Transcription.
Read moreSee All Locations (6)Makati, Philippines
4th Floor, 6750 Ayala Avenue 1226
Makati, Philippines 1226101 - 150
63.2.819.3714
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$1,000+< $25 / hr1,000 - 9,999Taguig, Philippines
Services provided
40% Customer Service Outsourcing50% Call Center Services10% Business ConsultingFocus Areas
100% Phone Support ServicesSee all 4 projectsNICE inContact is a business process outsourcing company specializing in customer service solutions, including inbound call handling and interactive voice response services. The reviews generally highlight positive aspects, with approximately 75% mentioning strengths such as updated tools, effective communication, and cost savings. However, some feedback suggests room for improvement in employee engagement to reduce turnover.
Reviews mention Experienced
Clients have expressed a positive sentiment regarding NICE inContact's experience, highlighting their responsiveness and effective handling of inbound calls. One client noted that the company saves them between $500 to $1,000 monthly, attributing this efficiency to NICE inContact's experienced staff. Furthermore, clients appreciate the company's strengths, particularly in customer service, with no suggestions for improvement mentioned. Overall, the feedback reflects a strong confidence in their expertise and value.-
Seasonal Phone & Processing Services for Media Company
3.5 Aug 12, 2017The service provider's strengths include their experience. This has been a notable aspect of their service. We have been working with them since March 2015, and it is ongoing.
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Industry Experience
NICE inContact has demonstrated expertise across various industries, including Business Services, Information Technology, Media, and Other Industries. Clients commend their competitive pricing, effective customer support, and high-quality service, resulting in improved efficiency and time savings. Overall sentiment is positive, highlighting strengths such as updated tools and proactive communication. Businesses seeking reliable inbound service solutions, especially in seasons with fluctuating demand, will find NICE inContact to be a suitable provider.
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Other Industry Business services Information technology MediaWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients generally perceive NICE inContact as offering competitive pricing and good value for money. One review highlighted that the service provider saves approximately 5-10% on average monthly spending, while another noted an annual investment of $50,000 to $199,999, indicating a willingness to pay for quality. Although some clients reported spending more than before, they found the increased costs justified by the convenience and efficiency gained. Overall, the sentiment reflects satisfaction with the cost-to-value ratio.Was this helpful?
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$1,000+$25 - $49 / hr50 - 249San Pedro, Philippines
Services provided
24% Customer Service Outsourcing20% Call Center Services15% Graphic Design +315% Search Engine Optimization15% Social Media Marketing11% Back Office OutsourcingFocus Areas
84% Phone Support Services16% Email Support ServicesFilWeb Asia Inc is a Customer Service Outsourcing company. The San Pedro, Philippines-based firm provides Customer Service Outsourcing and Call Center Services.
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$1,000+< $25 / hr50 - 249Taguig, Philippines
Services provided
10% Customer Service Outsourcing10% Back Office Outsourcing10% Business Consulting +910% Call Center Services10% Corporate Training & Coaching10% Finance & Accounting Outsourcing (FAO)10% Recruiting10% Sales Outsourcing10% Staffing5% Executive Search3% HR Consulting2% HR OutsourcingFocus Areas
25% Phone Support Services25% Chat Support Services25% Email Support Services +125% Order Processing & TakingBusiness Consulting company Remote Teams PH is in Taguig, Philippines. The team provides Business Consulting and Call Center Services.
Read moreMore responsive than most other service providers
Get in TouchRemote Teams PH is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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$1,000+< $25 / hr10 - 49Manila, Philippines
Services provided
75% Customer Service Outsourcing15% Call Center Services10% Back Office OutsourcingFocus Areas
55% Phone Support Services27% Order Processing & Taking18% Chat Support ServicesSee all 32 projectsAidey is a Customer Service BPO specializing in outsourced customer support and call center solutions. Their customer reviews are overwhelmingly positive, with 100% noting improvements in response times, customer satisfaction, and operational efficiencies. Clients frequently commend Aidey's emotional intelligence, attention to detail, and proactive issue identification, highlighting them as a reliable partner for customer support outsourcing.
Reviews mention Adaptable
Clients have consistently praised Aidey for their adaptability, highlighting their quick understanding of complex platforms and the seamless integration of services. One client noted their 'agility and adaptability' as distinguishing qualities, which facilitated effective project management. The positive sentiment is further reinforced by a 91% customer satisfaction rate, indicating Aidey's ability to meet diverse client needs efficiently.-
Customer Support for Industrial Gas Manufacturer
5.0 Mar 15, 2022Aidey is very flexible when it comes to adapting to business needs and that was reflected in every step of the way from technical setup to recruitment and ongoing day to day management and KPI’s. Their ability to adjust and align with our specific requirements was evident throughout the project. This adaptability ensured that our objectives were met efficiently and effectively.
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Call Center Services for Recruiting Company
5.0 Jun 12, 2025One thing I appreciated was how quickly their agents adapted when we introduced a flash sale — they got fully briefed overnight and were ready the next morning. Only issue we had was during the very first week: one of the agents had a bit of an accent that some customers found hard to understand. Aidey addressed it immediately and reassigned roles within 48 hours — I appreciated how quickly they took action without making excuses.
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6 of 6 Customer Service Outsourcing reviews are 5 stars6 new reviews for Customer Service Outsourcing in past 6 months$50,000 – $199,999 avg. project costRead 6 ReviewsCustomer Service Outsourcing PROJECT HIGHLIGHT
Customer Support Services for Mobile Banking Company
5.0 — Aidey provided customer support services for a mobile banking company. They handled the Tier 1 support line, dealing with password resets, how-to questions, KYC follow-ups, and suspicious behavior Read moreWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Client feedback consistently highlights Aidey’s competitive pricing and strong value for money. Multiple reviews noted that Aidey’s costs fit within clients' budgets while delivering high-quality service, with one client stating they received 'good value for cost.' Additionally, measurable outcomes, such as improved customer satisfaction and reduced operational times, further affirm the perceived value of Aidey's services, making them a preferred choice for many businesses.Was this helpful?
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UndisclosedUndisclosed1,000 - 9,999Mandaluyong, Philippines
Services provided
15% Customer Service Outsourcing30% HR Outsourcing15% Call Center Services +510% CRM Consulting and SI10% IT Managed Services10% Sales Outsourcing5% Back Office Outsourcing5% ERP Consulting and SIFocus Areas
25% Phone Support Services25% Chat Support Services25% Email Support Services +125% Order Processing & TakingCentro is a HR Outsourcing company. The Winchester, Virginia-based firm specializes in HR Outsourcing and Call Center Services.
Read moreSee All Locations (4)Mandaluyong, Philippines
Worldwide Corporate Plaza 3rd Floor, Shaw Blvd
Mandaluyong, Philippines 1552101 - 150
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$1,000+< $25 / hr250 - 999Lungsod ng Cebu, Philippines
Services provided
15% Customer Service Outsourcing30% Call Center Services25% IT Managed Services +215% Application Management & Support15% Sales OutsourcingFocus Areas
100% Phone Support ServicesFounded in 2008, Prospects DM is a midsize Hamilton, Canada-based answering service company. Their services include Call Center Services and IT managed services.
Read moreSee All Locations (3)Lungsod ng Cebu, Philippines
15th Floor, I.T. Tower Cebu Business Park,
Lungsod ng Cebu, Philippines877.285.7052
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$100,000+< $25 / hr1,000 - 9,999Muntinlupa, Philippines
Services provided
35% Customer Service Outsourcing45% Call Center Services10% Business Consulting +110% Finance & Accounting Outsourcing (FAO)Focus Areas
100% Phone Support ServicesFirstsource Solutions is a large London , England-based phone answering service. Their services include Call Center Services and Customer Service Outsourcing.
Read moreSee All Locations (4)Muntinlupa, Philippines
Plaza D, Northgate Cyberzone 5th Floor, Firstsource Building, Filinvest Alabang
Muntinlupa, Philippines 178176 - 100
+63 2 858 2000
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$50,000+< $25 / hr10,000+Taguig, Philippines
Services provided
50% Customer Service Outsourcing30% Call Center Services10% Back Office Outsourcing +110% CRM Consulting and SIFocus Areas
45% Phone Support Services25% Order Processing & Taking15% Chat Support Services +115% Email Support ServicesSee all 11 projectsWelsend is a professional contact center and outsourcing service provider, offering solutions for telemarketing, customer service, and technical support. Their clients consistently praise their project management capabilities, professionalism, and effective communication. Across reviews, 90% of clients highlight Welsend's detailed orientation and responsiveness, while clients note minor areas for improvement, such as employee retention and service level management.
Industry Experience
Welsend has demonstrated significant expertise across various industries, including Telecommunications, Government, Transportation, Manufacturing, and Hospitality. In Telecommunications, they excelled in increasing sales and customer satisfaction. Their Government engagements highlight professionalism and operational efficiency. In Transportation, Welsend provided effective customer service support, while in Manufacturing, they showcased strong project management and adaptability. In Hospitality, they impressed clients with quick execution and service quality. Overall, their strengths lie in responsiveness, project management, and industry-specific solutions, making them a good fit for clients in these sectors.
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Telecommunications Government Transportation Manufacturing Hospitality & leisureWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Welsend is consistently recognized for providing strong value for money, with clients noting their pricing aligns well with budget expectations. One client highlighted Welsend as a 'great culture fit' and 'good value for cost,' while another emphasized their 'professionalism and reliability' as key strengths. Overall, feedback suggests that Welsend delivers quality services effectively, making them a commendable choice for businesses seeking cost-effective solutions.Was this helpful?
View PackagesExcellent Customer Service in Manila and China
Excellent Customer Service in Manila and ChinaWas this helpful?
Taguig, Philippines
Upper McKinley Road
Taguig, Philippines21 - 30
See All Locations (19)Taguig, Philippines
24 Upper McKinley Hill
Taguig, Philippines 1634101 - 150
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UndisclosedUndisclosed10,000+Pasay, Philippines
Services provided
33% Customer Service Outsourcing23% Call Center Services15% Sales Outsourcing +175% Back Office Outsourcing5% Business Consulting5% Finance & Accounting Outsourcing (FAO)1% AI Development1% BI & Big Data Consulting & SI1% CRM Consulting and SI1% Custom Software Development1% Digital Strategy1% Graphic Design1% HR Consulting1% Mobile App Development1% Transcription1% Translation1% UX/UI Design1% Unified Communications Consulting & SI1% Web Design1% Web DevelopmentFocus Areas
70% Phone Support Services15% Email Support Services10% Chat Support Services +15% Order Processing & TakingWebhelp, a Customer Service Outsourcing company, was established in 2000. The large team provides Customer Service Outsourcing and Call Center Services.
Read moreSee All Locations (52)Pasay, Philippines
Macapagal Avenue, Mall of Asia Complex, Pasay City
Pasay, Philippines 1300301 - 400
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$1,000+< $25 / hr1,000 - 9,999Pasig, Philippines
Services provided
25% Customer Service Outsourcing25% Back Office Outsourcing25% Call Center Services +125% IT Managed ServicesFocus Areas
25% Phone Support Services25% Chat Support Services25% Email Support Services +125% Order Processing & TakingLaunched in 2013, Millenium1 Solutions is an IT managed services company. The company focuses on IT managed services and Call Center Services, and is large.
Read moreSee All Locations (6)Pasig, Philippines
10 Brixton Technology Center Brixton Street Brgy Kapitolyo
Pasig, Philippines 1600Was this helpful?
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Ability to Deliver considers three criteria:
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List of the Top 15 Philippines Customer Service Phone Support Companies
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$10,000+< $25 / hr250 - 999San Pablo City, Philippines
Ability to deliver
38.7/40.020/20 Reviews10/10 Clients & Experience8.7/10 Market PresenceService focus
40% Customer Service Outsourcing50% Phone Support Services60% Other -
$1,000+< $25 / hr1,000 - 9,999Taguig, Philippines
Ability to deliver
38.8/40.019.2/20 Reviews10/10 Clients & Experience9.6/10 Market PresenceService focus
15% Customer Service Outsourcing30% Phone Support Services85% Other -
$1,000+< $25 / hr1,000 - 9,999Angeles, Philippines
Ability to deliver
35.6/40.017/20 Reviews10/10 Clients & Experience8.6/10 Market PresenceService focus
30% Customer Service Outsourcing60% Phone Support Services70% Other -
$1,000+< $25 / hr50 - 249Koronadal City, Philippines
Ability to deliver
38.1/40.020/20 Reviews10/10 Clients & Experience8.1/10 Market PresenceService focus
30% Customer Service Outsourcing50% Phone Support Services70% Other -
$1,000+Undisclosed1,000 - 9,999Pasig, Philippines
Ability to deliver
35.4/40.015.8/20 Reviews10/10 Clients & Experience9.6/10 Market PresenceService focus
50% Customer Service Outsourcing30% Phone Support Services50% Other -
$1,000+< $25 / hr1,000 - 9,999Taguig, Philippines
Ability to deliver
38.9/40.020/20 Reviews10/10 Clients & Experience8.9/10 Market PresenceService focus
10% Customer Service Outsourcing33% Phone Support Services90% Other -
$5,000+< $25 / hr1,000 - 9,999Cebu City, Philippines
Ability to deliver
34.2/40.017.4/20 Reviews10/10 Clients & Experience6.8/10 Market PresenceService focus
30% Customer Service Outsourcing45% Phone Support Services70% Other -
$1,000+< $25 / hr1,000 - 9,999Pasig, Philippines
Ability to deliver
31.9/40.016.6/20 Reviews6.9/10 Clients & Experience8.4/10 Market PresenceService focus
30% Customer Service Outsourcing32% Phone Support Services70% Other -
$1,000+< $25 / hr50 - 249Bacolod, Philippines
Ability to deliver
35.4/40.016.6/20 Reviews9.5/10 Clients & Experience9.3/10 Market PresenceService focus
15% Customer Service Outsourcing100% Phone Support Services85% Other -
$5,000+< $25 / hr1,000 - 9,999Cagayan De Oro City, Philippines
Ability to deliver
29.6/40.014.8/20 Reviews7.6/10 Clients & Experience7.1/10 Market PresenceService focus
70% Customer Service Outsourcing50% Phone Support Services30% Other -
UndisclosedUndisclosed1,000 - 9,999Quezon City, Philippines
Ability to deliver
31.8/40.018.2/20 Reviews4.4/10 Clients & Experience9.2/10 Market PresenceService focus
15% Customer Service Outsourcing25% Phone Support Services85% Other -
$1,000+< $25 / hr1,000 - 9,999Pasig, Philippines
Ability to deliver
30.9/40.015/20 Reviews6.8/10 Clients & Experience9.2/10 Market PresenceService focus
16% Customer Service Outsourcing50% Phone Support Services84% Other -
UndisclosedUndisclosed1,000 - 9,999Makati, Philippines
Ability to deliver
32/40.016.4/20 Reviews7.2/10 Clients & Experience8.4/10 Market PresenceService focus
10% Customer Service Outsourcing25% Phone Support Services90% Other -
UndisclosedUndisclosed1,000 - 9,999Taguig, Philippines
Ability to deliver
31.8/40.015/20 Reviews10/10 Clients & Experience6.8/10 Market PresenceService focus
10% Customer Service Outsourcing30% Phone Support Services90% Other -
$1,000+< $25 / hr1,000 - 9,999Davao City, Philippines
Ability to deliver
27.8/40.015.4/20 Reviews5.8/10 Clients & Experience6.5/10 Market PresenceService focus
30% Customer Service Outsourcing75% Phone Support Services70% Other -
$10,000+$50 - $99 / hr1,000 - 9,999Makati, Philippines
Ability to deliver
25/40.016.2/20 Reviews0.6/10 Clients & Experience8.2/10 Market PresenceService focus
50% Customer Service Outsourcing80% Phone Support Services50% Other -
$1,000+< $25 / hr1,000 - 9,999Sibulan, Philippines
Ability to deliver
24.3/40.016.8/20 Reviews1.6/10 Clients & Experience6/10 Market PresenceService focus
50% Customer Service Outsourcing25% Phone Support Services50% Other -
$1,000+< $25 / hr50 - 249Dipolog City, Philippines
Ability to deliver
33.1/40.018.6/20 Reviews7.9/10 Clients & Experience6.6/10 Market PresenceService focus
10% Customer Service Outsourcing20% Phone Support Services90% Other -
$1,000+< $25 / hr50 - 249Dumaguete, Philippines
Ability to deliver
24/40.015.2/20 Reviews1.9/10 Clients & Experience6.9/10 Market PresenceService focus
45% Customer Service Outsourcing50% Phone Support Services55% Other -
$5,000+< $25 / hr50 - 249Caloocan, Philippines
Ability to deliver
26.7/40.016.6/20 Reviews4.6/10 Clients & Experience5.5/10 Market PresenceService focus
45% Customer Service Outsourcing25% Phone Support Services55% Other -
$5,000+< $25 / hr50 - 249Taguig, Philippines
Ability to deliver
31.3/40.016.4/20 Reviews9.2/10 Clients & Experience5.8/10 Market PresenceService focus
15% Customer Service Outsourcing20% Phone Support Services85% Other -
$1,000+< $25 / hr1,000 - 9,999Cebu City, Philippines
Ability to deliver
26.5/40.016.8/20 Reviews4.2/10 Clients & Experience5.5/10 Market PresenceService focus
10% Customer Service Outsourcing50% Phone Support Services90% Other -
$1,000+< $25 / hr250 - 999Baliuag, Philippines
Ability to deliver
24/40.016.2/20 Reviews2.7/10 Clients & Experience5.2/10 Market PresenceService focus
25% Customer Service Outsourcing50% Phone Support Services75% Other -
$250,000+< $25 / hr1,000 - 9,999Davao City, Philippines
Ability to deliver
22.1/40.014.6/20 Reviews0.6/10 Clients & Experience6.9/10 Market PresenceService focus
40% Customer Service Outsourcing48% Phone Support Services60% Other -
$1,000+< $25 / hr10 - 49Makati, Philippines
Ability to deliver
30/40.016/20 Reviews8.1/10 Clients & Experience5.9/10 Market PresenceService focus
15% Customer Service Outsourcing25% Phone Support Services85% Other -
$5,000+< $25 / hr250 - 999Davao City, Philippines
Ability to deliver
22.1/40.017.2/20 Reviews0/10 Clients & Experience4.9/10 Market PresenceService focus
20% Customer Service Outsourcing35% Phone Support Services80% Other -
UndisclosedUndisclosed250 - 999Pasay, Philippines
Ability to deliver
21.1/40.015.6/20 Reviews0.9/10 Clients & Experience4.6/10 Market PresenceService focus
40% Customer Service Outsourcing25% Phone Support Services60% Other -
$1,000+< $25 / hr250 - 999Mandaluyong City, Philippines
Ability to deliver
23.7/40.016.6/20 Reviews0/10 Clients & Experience7.1/10 Market PresenceService focus
10% Customer Service Outsourcing50% Phone Support Services90% Other -
$1,000+< $25 / hr250 - 999Quezon City, Philippines
Ability to deliver
22/40.013/20 Reviews2.1/10 Clients & Experience6.9/10 Market PresenceService focus
16% Customer Service Outsourcing50% Phone Support Services84% Other -
UndisclosedUndisclosed50 - 249Makati, Philippines
Ability to deliver
19.3/40.011.6/20 Reviews2.4/10 Clients & Experience5.3/10 Market PresenceService focus
65% Customer Service Outsourcing40% Phone Support Services35% Other
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