Top Call Center Services & Voice Services in the Philippines

Ratings Updated: February 18, 2026

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Featured

What are Featured Providers?

Hugo Inc.

5.0 28 reviews
Premier Verified

$1,000+

< $25 / hr

1,000 - 9,999

Serves Philippines

Services provided

20% Call Center Services

25% Customer Service Outsourcing

15% Back Office Outsourcing +4 services

10% Content Moderation Services

10% Data Annotation Services

10% Finance & Accounting Outsourcing (FAO)

10% Sales Outsourcing

Hugo Inc. | Top CX Provider is a distinguished company specializing in Contact Center Services, offering comprehensive Customer Support Services across various channels such as email, chat, and phone. The client reviews highlight their adaptability and efficiency, with 100% positive feedback on their seamless integration and ability to enhance customer engagement capabilities, resulting in impressive metrics like a 99.8% accuracy in order processing and fulfillment.

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3 of 3 Call Center Services reviews are 5 stars

$50,000 – $199,999 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Back Office Outsourcing for E-Commerce Co
5.0 — Hugo provides back-office outsourcing for an e-commerce company. The team has handled the client's back-office tasks, managed communications and relationships with retailers' networks, and vetted Read more
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Industry Experience

Hugo Inc. has garnered positive feedback across multiple industries, including Financial Services, eCommerce, Automotive, Software, Environmental Services, Advertising & Marketing, Information Technology, and Gaming. Their expertise in customer support, operational efficiency, and content management has consistently been highlighted as a strength. Clients noted significant improvements in response times, customer satisfaction, and overall efficiency. Hugo's ability to adapt to various industry needs, coupled with their commitment to high-quality service, positions them as a valuable partner for businesses seeking to enhance their operations.
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Financial services eCommerce Automotive Food & Beverages Software Information technology Environmental Services Advertising & marketing Gaming Media

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United States (9) Kenya (3) France (1) Netherlands (1) United Arab Emirates (1) England (1)

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Lagos, Nigeria

2nd Floor, 152 Ikorodu Rd, Onipanu, Lagos 102215, Lagos, Nigeria
Lagos, Nigeria 102215

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Helpware CX

4.8 46 reviews
Premier Verified

$5,000+

< $25 / hr

1,000 - 9,999

Serves Philippines

Services provided

20% Call Center Services

60% Customer Service Outsourcing

20% Back Office Outsourcing

Helpware is a specialized provider of customer care services, offering expertise in both inbound and outbound call center operations. The company consistently receives high praise for its ability to customize solutions, leading to seamless integration with clients' needs. Approximately 80% of reviewers highlight Helpware's proactive approach and strong project management skills, while 90% emphasize its cultural and operational alignment with client goals, reflecting an overall positive reception.

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Reviews mention Well-organized projects
Clients have consistently highlighted Helpware's impressive organizational skills in managing projects. One client noted their 'fantastic record of successful projects,' which was pivotal in their selection process. Additionally, the structured communication through bi-weekly meetings and Slack showcases an effective workflow. The commitment to client satisfaction and the ability to maintain high standards of support were also emphasized, contributing to the overall positive sentiment regarding project organization.

Call Center Services for Professional Services Company

5.0 Sep 24, 2020

They created a schedule and a plan and they always hit their deadlines. They’ve been very communicative about their schedules and I know what to expect and when to expect it. They hit every aspect of those expectations.
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Customer Support & Back-Office Work for Software Company

5.0 Feb 5, 2020

We have bi-weekly meetings where we discuss any issues with the support pipelines. The Helpware team maintains a constant connection with myself and my team through Slack. Their impressive track record of organization stands out.
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Industry Experience

Helpware has demonstrated strong capabilities across various industries including Information Technology, Healthcare, Software, eCommerce, Consumer Products, and Financial Services. Clients commend their expertise in providing scalable customer support, technical troubleshooting, and marketing services. The overall sentiment reflects high satisfaction with their responsive communication, adaptability, and the quality of work. Industries like Healthcare and IT Services highlight significant improvements in operational efficiency and customer satisfaction, marking Helpware as a suitable partner for organizations seeking reliable and high-quality outsourcing solutions.
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Information technology Arts, entertainment & music Healthcare Software eCommerce Consumer Products Education IT Services Food & Beverages Nonprofit Media Advertising & marketing Business services Financial services Retail Other Industry Automotive

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Average Project Cost Breakdown

$50,000 to $199,999 (12) $10,000 to $49,000 (10) Less than $10,000 (4) $200,000 to $999,999 (3) $1,000,000 to $9,999,999 (3) $10,000,000 + (1)

What Clients Have Said
Helpware is consistently praised for delivering strong value for money, with clients noting that their pricing aligns well with the quality of service provided. For instance, a customer support manager highlighted that Helpware's pricing fit their budget while offering great value, leading to improved customer satisfaction scores. Another client mentioned their investment of $18,000 monthly for six employees, emphasizing the cost-effectiveness and successful outcomes achieved. Overall, clients feel that Helpware offers exceptional service relative to the costs incurred.
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United States (40) Canada (1) Georgia (1) New Zealand (1)

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Select VoiceCom

4.8 9 reviews
Premier Verified

$5,000+

< $25 / hr

1,000 - 9,999

Serves Philippines

Services provided

30% Call Center Services

30% Customer Service Outsourcing

10% Back Office Outsourcing +3 services

10% Finance & Accounting Outsourcing (FAO)

10% IT Staff Augmentation

10% Sales Outsourcing

Select VoiceCom is a provider of Contact Center Services, specializing in customer support, telephonic support, and telemarketing services. Reviews indicate a strong cultural fit with clients, highlighted by impressive communication and project management skills. Notably, Select VoiceCom achieved a 35% increase in customer satisfaction and a 25% boost in sales conversions. Positive feedback predominates, with no significant areas for improvement highlighted by clients.

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Average Project Cost Breakdown

$10,000 to $49,000 (2) $50,000 to $199,999 (2) $1,000,000 to $9,999,999 (2) $200,000 to $999,999 (1)

What Clients Have Said
Clients express a strong sentiment regarding Select VoiceCom's cost-effectiveness and value for money, often highlighting it as a key reason for their selection. One client noted it offered 'good value for cost,' and another mentioned the 'high ratings' and 'great culture fit' that justified their investment. Overall, feedback indicates that Select VoiceCom consistently delivers results that exceed expectations, making them a reliable partner for various business needs.
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More responsive than most other service providers

Select VoiceCom is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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United States (7) Australia (1)

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ESP Solutions LLC

Not yet reviewed

$1,000+

Undisclosed

10 - 49

General Santos City, Philippines

Services provided

20% Call Center Services

20% Back Office Outsourcing

20% Customer Service Outsourcing +2 services

20% Executive Search

20% Staffing

Established in 2023, ESP Solutions LLC is a small Atlanta, Georgia-based call center company. Their team specializes in Call Center Services and Back Office Outsourcing.
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General Santos City, Philippines

Lagao, General Santos City
General Santos City, Philippines 9500
16 - 20

+1 (678) 608-3355

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KKC Outsourcing Corporation

Not yet reviewed

$1,000+

Undisclosed

50 - 249

Davao City, Philippines

Services provided

10% Call Center Services

15% Search Engine Optimization

10% Back Office Outsourcing +8 services

10% Content Marketing

10% Customer Service Outsourcing

10% Email Marketing

10% Social Media Marketing

10% Web Development

5% Graphic Design

5% UX/UI Design

5% Web Design

KKC Outsourcing Corporation, a SEO company, was established in 2018. They offers Search Engine Optimization and Back Office Outsourcing.
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Featured

What are Featured Providers?

SupportYourApp

4.9 77 reviews
Premier Verified

$1,000+

< $25 / hr

1,000 - 9,999

Serves Philippines

Services provided

25% Call Center Services

55% Customer Service Outsourcing

15% Back Office Outsourcing +1 service

5% Data Annotation Services

SupportYourApp is a comprehensive customer support company that specializes in Contact Center Services, providing 24/7 Customer Support Services through Inbound and Outbound Call Center operations. Reviews highlight their adaptability, professionalism, and ability to manage high ticket volumes efficiently. Approximately 70% of reviews commend their proactive communication and the value for cost they offer, with no significant areas for improvement noted.

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11 of 12 reviews are 5 stars

1 new review for Call Center Services services

$200,000 – $999,999 avg. project cost

Reviewed 12 times in the past 6 months
Recent client feedback for SupportYourApp has been overwhelmingly positive, highlighting their reliability and proactive support. Clients noted exceptional responsiveness, with one praising their team for maintaining operations during challenging conditions in Kyiv. Specific successes included improved customer satisfaction and effective issue resolution. However, some clients suggested enhancing the proactiveness of project managers. Overall, the sentiment reflects strong satisfaction with the quality of service and the team's ability to adapt to client needs.
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Industry Experience

SupportYourApp has demonstrated strong expertise across various industries, including eCommerce, Financial Services, Education, and Healthcare. Clients commend their adaptability, responsiveness, and ability to maintain high customer satisfaction. Industries such as Gaming and Non-profit emphasized the provider's proactive support and effective communication. Overall, feedback highlights SupportYourApp’s capacity for scaling operations, technical proficiency, and integration into existing workflows, making them a suitable partner for companies seeking customer support solutions in diverse sectors.
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Non-profit Information technology Consumer Products eCommerce Retail HVAC Healthcare Telecommunications Arts, entertainment & music Research Transportation Other Industry Social Networking Hospitality & leisure Business services Gaming Software Education IT Services Financial services Manufacturing Fitness Wellness & Fitness Advertising & marketing

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Average Project Cost Breakdown

$10,000 to $49,000 (18) $50,000 to $199,999 (11) Less than $10,000 (5) $1,000,000 to $9,999,999 (2) $200,000 to $999,999 (1)

What Clients Have Said
Overall, clients express satisfaction with SupportYourApp's cost-effectiveness and value for money. Many reviewers highlighted that the pricing fits within their budgets while delivering high-quality service. For instance, one client noted, 'Good value for cost' and another emphasized the 'excellent quality of candidates.' Positive sentiments regarding the ROI were also echoed, with measurable outcomes demonstrating improved customer satisfaction and response times. Clients appreciate the balance of affordability and quality in the support received.
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More responsive than most other service providers

SupportYourApp is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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HelpSquad

5.0 11 reviews
Premier Verified

$1,000+

< $25 / hr

250 - 999

Serves Philippines

Services provided

30% Call Center Services

40% Back Office Outsourcing

30% Customer Service Outsourcing

HelpSquad is a provider of comprehensive Customer Support Services, specializing in Contact Center Services, including inbound and outbound call handling and chat support. Their reviews highlight exceptional communication, timely project management, and customized solutions, with 100% of reviewers noting their responsiveness and technical depth, and 86% emphasizing the company's cost-effectiveness and cultural alignment.

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8 of 8 Call Center Services reviews are 5 stars

2 new reviews for Call Center Services in past 6 months

$10,000 – $49,000 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Call Center Services for Property Management Company
5.0 — HelpSquad provides customer service outsourcing for a property management company. They provide a team of four agents that handle all communications with guests across multiple booking platforms. Read more
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Industry Experience

HelpSquad has demonstrated strong expertise across various industries, including Real Estate, Advertising & Marketing, Medical, Manufacturing, and Education. Clients noted exceptional communication and timely project delivery, leading to significant improvements in customer service efficiency, lead generation, and operational cost savings. Overall sentiment is positive, highlighting HelpSquad's adaptability and responsiveness, making them a suitable partner for businesses seeking comprehensive customer support solutions.
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Real estate Education Pharmaceuticals Advertising & marketing Medical Consumer Products Manufacturing Business services Software Supply Chain, Logistics, and Transport Healthcare

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Hatboro, Pennsylvania (3) New Orleans, Louisiana (1) Rochester, Minnesota (1) San Diego, California (1) Lexington, Kentucky (1) Oak Brook, Illinois (1) Lawrenceville, New Jersey (1) Quakertown, Pennsylvania (1) Souderton, Pennsylvania (1)

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Business & Services Solutions

5.0 17 reviews
Verified

$1,000+

< $25 / hr

50 - 249

Serves Philippines

Services provided

40% Call Center Services

40% Customer Service Outsourcing

10% Back Office Outsourcing +1 service

10% Sales Outsourcing

Business & Services Solutions is a comprehensive provider of Contact Center Services, specializing in fields such as Customer Support Services and Technical Support. They are consistently praised for their ability to integrate seamlessly with clients' operations and for their proactive, empathetic service approach. With over 90% of feedback highlighting their strategic alignment and technical expertise, they excel in adapting to industry-specific needs, optimizing performance, and enhancing customer satisfaction across diverse sectors.

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9 of 9 Call Center Services reviews are 5 stars

9 new reviews for Call Center Services in past 6 months

$10,000 – $49,000 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Call Center Services for AI-Powered Platform
5.0 — Business & Services Solutions provides call center services for an AI-powered platform. The team has taken the time to understand the client's software functionality, customer personas, use Read more
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Industry Experience

Business & Services Solutions has demonstrated strong expertise across various industries, including Pharmaceuticals, IT Services, Gaming, Healthcare, and Construction. Clients have praised their ability to adapt communication and support strategies to meet industry-specific needs, showcasing strengths in technical knowledge, empathy, and operational efficiency. Overall sentiment reflects satisfaction, with notable impacts on customer satisfaction, response times, and operational improvements, making them a fitting choice for projects in these sectors.
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Other industries Pharmaceuticals IT Services Gaming Medical Healthcare Construction Software Business services Advertising & marketing

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Average Project Cost Breakdown

$10,000 to $49,000 (11) $50,000 to $199,999 (2)

What Clients Have Said
Clients consistently report that Business & Services Solutions offers excellent value for their cost, with many noting that the pricing aligns well with their budgets. Specific feedback highlights a strong cultural fit and the company's commitment to understanding client needs, enhancing the perceived value. For instance, one client appreciated how the services allowed for a significant reduction in unresolved tickets, demonstrating efficiency and effectiveness. Overall, the sentiment towards the company's pricing and value proposition is overwhelmingly positive.
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Reliance Transcriptions and Infotech Corp.

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Butuan City, Philippines

Services provided

50% Call Center Services

50% Transcription

Launched in 2008, Reliance Transcriptions and Infotech Corp. Is a call center company and Transcription company. The small team specializes in Call Center Services and Transcription.
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Butuan City, Philippines

2/F Chikara Building, J.C. Aquino Avenue cor. J. Rosales St.,
Butuan City, Philippines 8600

+63917.723.3001

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Profitmaster BPO, Inc.

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Clark Freeport Zone Clark Field, Philippines

Services provided

10% Call Center Services

40% HR Consulting

30% Accounting +2 services

10% IT Managed Services

10% Search Engine Optimization

Profitmaster BPO, Inc. Is a Clark Freeport Zone Clark Field, Philippines-based HR Consulting company. They focus on HR Consulting and Accounting.
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Core Support Hub

Not yet reviewed

$1,000+

< $25 / hr

2 - 9

Bacolod, Philippines

Services provided

10% Call Center Services

15% Custom Software Development

10% Back Office Outsourcing +7 services

10% Customer Service Outsourcing

10% IT Managed Services

10% IT Staff Augmentation

10% Mobile App Development

10% Sales Outsourcing

10% Web Design

5% Finance & Accounting Outsourcing (FAO)

Core Support Hub is an IT staff augmentation company. Established in 2024, the company specializes in IT staff augmentation and Custom Software Development.
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The Outsourcing Co Pty Ltd

Not yet reviewed

$1,000+

Undisclosed

10 - 49

Angeles, Philippines

Services provided

20% Customer Service Outsourcing

20% Finance & Accounting Outsourcing (FAO)

15% Back Office Outsourcing +3 services

15% HR Outsourcing

15% Recruitment Process Outsourcing

15% Sales Outsourcing

The Outsourcing Co Pty Ltd, a Customer Service Outsourcing company, was founded in 2025. They specializes in Customer Service Outsourcing and Finance & Accounting Outsourcing (FAO).
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Angeles, Philippines

8th Floor, Office 2, Clark City Front Mall, Clark Freeport Zone, Pampanga
Angeles, Philippines 2009
41 - 49

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Tech-Synergy

Not yet reviewed

Undisclosed

Undisclosed

250 - 999

Baguio, Philippines

Services provided

20% Call Center Services

20% Back Office Outsourcing

20% Business Consulting +2 services

20% Transcription

20% Translation

Tech-Synergy is a Business Consulting company. The team offers Business Consulting and Call Center Services and is in Irvine, California and Dumaguete, Philippines.
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Baguio, Philippines

Albergo Ferroca Condominium, Villamor Street
Baguio, Philippines
31 - 40

+63.74.4422327

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Featured

What are Featured Providers?
six eleven global services

4.8 10 reviews
Verified

$1,000+

< $25 / hr

1,000 - 9,999

Serves Philippines

Services provided

40% Call Center Services

30% Back Office Outsourcing

30% Customer Service Outsourcing

Six Eleven Global Services is a customer support services provider specializing in call handling and customer service operations. The company has garnered positive feedback, with reviewers highlighting their exceptional responsiveness and alignment with company values. A significant 100% of reviewers commend their swift one-hour response times and the cultural fit, without any noted areas for improvement.

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Reviews mention Hard working
Clients consistently highlight the hard-working nature of six eleven global services, noting their dedication to meeting project needs. One client emphasized their impressive work ethic, stating, 'What six eleven does best is working very hard and listening to our directions very well.' This sentiment reflects a strong overall appreciation for their commitment to delivering quality service, as evidenced by high customer satisfaction scores achieved through their efforts.

Customer Service Outsourcing for Online Yoga Instructions Co

4.0 Feb 10, 2023

What six eleven does best is working very hard and listening to our directions very well. We’re very clear and concise with our instructions. Still, we really appreciate how hard they work to meet our needs.
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1 of 1 Call Center Services reviews are 5 stars

$50,000 – $199,999 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Call Center Services for E-Commerce Company
5.0 — Six eleven global services provides call center services to help an e-commerce company communicate with their customers. The vendor's team asks the end customers about their product experience. Read more
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Industry Experience

Six Eleven Global Services has demonstrated strengths in various industries, including Advertising & Marketing, Logistics & Supply Chain, Beauty & Cosmetics, Telecommunications, Consulting, and Wellness & Fitness. Clients praised their effective communication, high-quality service, and responsiveness. They excelled in providing customer support and managing projects with impressive accuracy, particularly in Logistics and Telecommunications where they ensured operational efficiency. Overall, they are a strong fit for companies seeking reliable outsourcing solutions in these sectors.
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Logistics & Supply Chain Advertising & marketing Beauty & Cosmetics Telecommunications Consulting Wellness & Fitness

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More responsive than most other service providers

six eleven global services is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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Simply Contact

4.8 26 reviews
Verified

$1,000+

< $25 / hr

250 - 999

Serves Philippines

Services provided

30% Call Center Services

60% Customer Service Outsourcing

10% Back Office Outsourcing

Simply Contact is a professional contact center services company specializing in inbound and outbound call handling, customer support services, and telephonic support across various languages and channels. Reviews indicate a remarkable satisfaction rate, with over 95% of feedback being positive, highlighting their efficiency, adaptability, and exceptional customer care services. Notably, Simply Contact achieved a 30-45% increase in customer satisfaction scores for multiple clients.

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Reviews mention Professional
The sentiment regarding Simply Contact's professionalism is overwhelmingly positive. Clients consistently commend their team's ability to deliver efficient and high-quality customer support while maintaining a friendly demeanor. Notable feedback includes a CEO highlighting their quick adaptation to processes and a CRM consultant praising the professional approach of their manager. Clients particularly appreciate the team's responsiveness, flexibility, and transparent communication, contributing to smooth project management and successful outcomes.

Customer Service Outsourcing for CRM Consulting Company

5.0 Dec 8, 2023

Simply Contact did an excellent job managing our project. They always met deadlines and paid close attention to our requirements. We were always in close contact, and we particularly appreciated the professional approach of their manager, Anna.
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Call Center Services for Social Media Monitoring Tool

5.0 May 9, 2023

Simply Contact's project management was excellent. They are highly responsive to our needs and feedback. I'd say their team is professional, efficient, and flexible, and they work closely with us to ensure that our goals and objectives are met.
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Customer Support for Music Distribution Company

5.0 Apr 26, 2023

They are attentive to our requirements and are quick to implement any necessary changes. Their team is not only professional and efficient but also proactive in addressing potential issues.
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Сall Сenter Services for International Wholesale Retailer

5.0 Jul 16, 2021

The Simply Contact team certainly proved themselves as professionals. They did a great job implementing a CRM system that increased the security of customer data and made it easier to maintain customer profiles.
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Call Center Services for HR Services & Biz Process Provider

5.0 Oct 22, 2020

The whole team is very professional, flexible. They’re not complacent and are always looking for additional things to do. We appreciate the fact that they’re forward-thinking and getting goals constantly.
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12 of 15 Call Center Services reviews are 5 stars

$200,000 – $999,999 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Call Center Staffing for Government Helpline
5.0 — Simply Contact provides staff to a government hotline's team; they hire and train call center agents to cover workflows around the clock. They've organized the hotline's IT structure, monitoring, Read more
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Industry Experience

Simply Contact has demonstrated expertise across multiple industries, including Information Technology, Financial Services, Software, Education, Advertising & Marketing, and Retail. Clients consistently highlight their strengths in providing efficient customer support, adaptability, and multilingual services. Positive feedback reflects enhanced customer satisfaction, increased resolution speeds, and tailored solutions across sectors. Overall sentiment is particularly favorable within IT and Software, indicating a strong fit for businesses seeking reliable customer service and support.
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Software Information technology Financial services Education Advertising & marketing IT Services Arts, entertainment & music Retail Hospitality & leisure Human Resources Business services Telecommunications

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Average Project Cost Breakdown

$10,000 to $49,000 (6) $1,000,000 to $9,999,999 (4) $50,000 to $199,999 (3)

What Clients Have Said
Overall, feedback regarding Simply Contact's cost and value for money is largely positive. Clients frequently noted that their pricing fits within budget constraints while delivering high-quality service. For instance, a marketing manager highlighted 'good value for cost,' and a CEO mentioned that Simply Contact 'met our expectations' regarding pricing strategies. However, some reviews suggested room for improvement in their pricing strategy. Overall, clients find them reliable and responsive, making them a cost-effective choice for customer support solutions.
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Significo

5.0 6 reviews
Premier Verified

$1,000+

$25 - $49 / hr

50 - 249

Serves Philippines

Services provided

40% Call Center Services

40% CRM Consulting and SI

10% Back Office Outsourcing +1 service

10% Customer Service Outsourcing

Significo is a dedicated provider of Contact Center Services, specializing in Inbound Call Center and Customer Support Services. Their clients, including those in the automotive and oil industries, consistently praise them for their timeliness, adaptability, and outstanding customer care, resulting in increased customer satisfaction and reduced wait times. Approximately 100% of reviewers highlight their impressive responsiveness and alignment with client needs.

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Reviews mention Receptive
Client feedback highlights Significo's strong receptiveness, noting their quick and consistent communication throughout the project. One client emphasized that the team was 'very receptive' and responded to needs in real time. Additionally, they appreciated that all deliverables were met on time, further showcasing the company's commitment to client satisfaction. Overall, the sentiment reflects a positive experience with Significo's responsiveness and alignment with client goals.

Call Center Services for Automotive Services Company

5.0 Jun 26, 2025

They were very receptive and consistent with their communication. If there are, they respond in real time and quick.
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3 of 3 Call Center Services reviews are 5 stars

1 new review for Call Center Services in past 6 months

$10,000 – $49,000 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Call Center Services for Automotive Services Company
5.0 — Significo provided digital marketing services for an automotive company. The team worked on e-mobility and after-sales marketing campaigns. Read more
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Industry Experience

Significo has demonstrated expertise in the Automotive and Energy & Natural Resources industries. In the Automotive sector, clients have praised their effective customer support and ability to enhance customer satisfaction and sales. For Energy & Natural Resources, they excelled in providing seamless customer care, resulting in improved loyalty program engagement and customer satisfaction. Overall, the sentiment is highly positive, indicating a strong alignment with client values and a commitment to excellence across both industries.
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Automotive Energy & natural resources

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Average Project Cost Breakdown

Less than $10,000 (1) $50,000 to $199,999 (1)

What Clients Have Said
Clients consistently highlight Significo's competitive pricing and strong value for money. One client noted that the pricing 'fit our budget' and emphasized 'good value for cost,' while another remarked on their 'great culture fit' and alignment of company values. Overall, feedback suggests that Significo delivers effective solutions without compromising quality, leading to increased customer satisfaction and operational efficiency.
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Royal Global Services, Inc

Not yet reviewed

$1,000+

$25 - $49 / hr

1,000 - 9,999

Parañaque, Philippines

Services provided

15% Call Center Services

50% Back Office Outsourcing

25% Transcription +1 service

10% Customer Service Outsourcing

Royal Global Services, Inc is a large Back Office Outsourcing company. They specialize in Back Office Outsourcing and Transcription and were founded in 1978.
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Deployed

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Pasig, Philippines

Services provided

30% Call Center Services

25% Accounting

25% Back Office Outsourcing +1 service

20% Customer Service Outsourcing

Deployed is a call center company established in 2015. The team offers Call Center Services and Back Office Outsourcing and is headquartered in Auckland, New Zealand and Pasig, Philippines.
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Pasig, Philippines

15 San Miguel Avenue
Pasig, Philippines 1605
10 - 15

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Featured

What are Featured Providers?

Valoris Center

4.9 13 reviews
Premier Verified

$1,000+

< $25 / hr

250 - 999

Serves Philippines

Services provided

50% Call Center Services

20% Customer Service Outsourcing

15% Back Office Outsourcing +1 service

15% CRM Consulting and SI

Valoris Center is a distinguished provider of Contact Center Services, offering a comprehensive suite of Customer Support Services, including Inbound and Outbound Call Center operations, Telemarketing Services, and Customer Care Services. Across their reviews, 85% of clients commend their flexibility, proactive approach, and strong project management, though some note room for improvement in personnel turnover and attention to detail.

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6 of 8 Call Center Services reviews are 5 stars

1 new review for Call Center Services in past 6 months

$10,000 – $49,000 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Call Center Services for Retail Company
4.5 — Valoris Center provides call center services for a retail company. The team handles customer complaints and feedback and dispatches them to the right departments to provide solutions. Read more
Read 8 Reviews

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Industry Experience

Valoris Center has garnered positive feedback across multiple industries, including Financial Services, eCommerce, Automotive, and Business Services. Clients commend their customer-centric approach, high service standards, and flexible solutions. In Financial Services, they excelled in customer satisfaction and efficient service delivery, achieving high satisfaction rates. In eCommerce, their appointment setting demonstrated strong engagement. Overall, Valoris Center is particularly well-suited for organizations seeking robust customer support and operational efficiency in dynamic environments.
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Other Industry Financial services eCommerce Business services Arts, entertainment & music Automotive Consumer Products Retail

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More responsive than most other service providers

Valoris Center is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
Get in Touch

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Romania (8) Austria (1) Croatia (1) Russia (1)

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Belkins

4.9 230 reviews
Premier Verified

$1,000+

< $25 / hr

50 - 249

Serves Philippines

Services provided

10% Call Center Services

70% Sales Outsourcing

10% CRM Consulting and SI +1 service

10% Email Marketing

Belkins is a lead generation company that excels in Contact Center Services, including Outbound Call Center and Telemarketing Services. With a consistent record of exceeding client expectations, 100% of reviews highlight their expertise in handling end-to-end outbound processes, resulting in numerous qualified appointments and high client satisfaction rates. Their professionalism and proactive project management are frequently commended across various reviews.

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Reviews mention Proactive
Clients consistently praised Belkins for their proactive approach, noting their ability to foresee challenges and adapt strategies accordingly. One client highlighted the team's readiness to provide regular updates and insights without needing to be prompted, fostering confidence in project direction. Another client emphasized their proactive communication style and responsiveness, which contributed significantly to the overall success of their campaigns. Overall, the sentiment surrounding Belkins' proactivity is overwhelmingly positive, with clients appreciating their initiative and commitment to exceeding expectations.

Account-Based Marketing for IT Services Company

5.0 Aug 22, 2024

Belkins impressed us with their ability to foresee potential challenges and address them before they became issues. They took the initiative to provide regular updates without us having to ask, which gave us confidence that the project was always moving in the right direction.
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Market Research & Sales Outsourcing for Design Studio

5.0 Aug 21, 2024

Communication was clear and proactive, and they maintained full transparency throughout the process.
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Lead Generation for Telecommunications Company

4.5 Aug 7, 2024

We appreciated their analytics and proactive communication. Most of this was via Slack, which is a good resource for live communication.
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Sales Outsourcing for Financial Services Company

5.0 Jul 23, 2024

We were most impressed by Belkins' consistent delivery of high-quality leads and proactive approach to understanding and meeting our specific business needs.
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Appointment Setting for Medical Equipment Manufacturer

5.0 Jul 18, 2024

They were proactive in solving problems and always on time. They gave clear reports on the campaign's performance.
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Industry Experience

Belkins has garnered positive feedback across various industries, emphasizing their expertise in lead generation and appointment setting. In the advertising & marketing sector, they excelled in creating targeted outreach strategies, achieving high engagement rates and generating numerous qualified leads. Their work in sectors like healthcare, manufacturing, and information technology highlighted their adaptability and understanding of niche markets, resulting in successful campaigns and high appointment rates. Overall, clients praised their professionalism, responsiveness, and ability to deliver tailored solutions, making them a suitable partner for organizations seeking growth in these fields.
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Select Industry to see insights

IT Services Arts, entertainment & music Healthcare Software Consulting Design Telecommunications Business services Information technology Medical Financial services Manufacturing Education Food & Beverage Chemicals & Biotechnology Logistics & Supply Chain Media Wellness & Fitness Human Resources Energy & natural resources Motion Pictures & Film Consumer products & services Automotive Construction Legal Retail Other Industry Real estate Research Engineering Utilities Other industries Advertising & marketing Non-profit

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More responsive than most other service providers

Belkins is responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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United States (136) Ukraine (23) Canada (8) Estonia (6) England (5) Germany (5) Poland (3) Russia (2) Norway (2) Denmark (2) Belgium (2) Ireland (2) Cyprus (2) Latvia (2) Singapore (2) Portugal (2) Netherlands (2) Czech Republic (1) Finland (1) Mexico (1) Romania (1) Australia (1) Lithuania (1) Slovenia (1) Switzerland (1) United Arab Emirates (1) Israel (1) Chile (1) India (1)

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A-SALES AB

4.9 62 reviews
Premier Verified

$1,000+

< $25 / hr

50 - 249

Serves Philippines

Services provided

10% Call Center Services

80% Sales Outsourcing

10% Email Marketing

A-SALES AB specializes in outbound sales and lead generation services. With a strong emphasis on creating tailored outreach campaigns, the company consistently delivers measurable results, averaging 10-22 qualified meetings per month for various clients. Client feedback is overwhelmingly positive, with 100% of reviewers highlighting A-SALES AB's precision targeting and reliable project management, while none reported areas for significant improvement.

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16 of 16 Call Center Services reviews are 5 stars

13 new reviews for Call Center Services in past 6 months

Less than $10,000 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Sales, Email Mktg & Call Center Services for BPO Company
5.0 — A-SALES AB provided sales outsourcing services for a BPO company. The team developed a persona and messaging and outreach sequences, and managed multichannel campaigns through cold emails and calls. Read more
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Industry Experience

A-SALES AB has proven expertise across industries such as Healthcare, IT Services, Advertising & Marketing, and Consulting. Clients commend their strong project management, personalized outreach, and ability to generate qualified leads effectively. Feedback highlights their nuanced understanding of highly regulated markets like Healthcare and their agile approach in IT and Advertising sectors, resulting in measurable success in booking meetings and expanding pipelines. Overall, they are well-suited for organizations seeking to enhance lead generation and sales strategies in these domains.
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Select Industry to see insights

Construction Consumer Products Government Manufacturing Information technology Financial services Education Healthcare Software Supply Chain, Logistics, and Transport Human Resources Advertising & marketing Business services IT Services Consulting

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Average Project Cost Breakdown

Less than $10,000 (19) $10,000 to $49,000 (13)

What Clients Have Said
The feedback regarding A-SALES AB's pricing indicates a consistent sentiment of good value for money. Many clients noted that the company's services fit their budgets while delivering impressive results, such as generating a steady stream of qualified meetings. One client highlighted, 'Pricing fit our budget' and 'Good value for cost,' while another mentioned, 'They delivered all promises and were always responsive.' However, a few reviews expressed concerns about the quality of service, suggesting that client experiences may vary, especially regarding the effectiveness of communication and project management.
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London, England

96 Kensington High Street
London, England W8 4SG
31 - 40

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Framework SEO

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Bacolod, Philippines

Services provided

10% Call Center Services

20% Web Development

10% Content Marketing +7 services

10% Content Writing Services

10% E-Commerce Development

10% Search Engine Optimization

10% Social Media Marketing

10% Web Design

5% Ecommerce Marketing

5% Translation

Framework SEO is a website development firm. Located in Bacolod, Philippines and Cebu City, Philippines, the agency offers Web Development and Social Media Marketing.
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Tala Agency

Not yet reviewed

$1,000+

< $25 / hr

2 - 9

Bacolod, Philippines

Services provided

20% Back Office Outsourcing

20% Business Consulting

20% Customer Service Outsourcing +3 services

20% Email Marketing

10% Sales Outsourcing

10% Social Media Marketing

Tala Agency is a small Urbandale, Iowa-based Email Marketing company. The team specializes in Email Marketing and Business Consulting.
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Bacolod, Philippines

33 Diamond St. Corner Dela Rama Drive, City Heights Subd. Taculing, Bacolod City
Bacolod, Philippines 6100
6 - 9

+639772884006

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Featured

What are Featured Providers?

Assistring LLC

5.0 10 reviews

$1,000+

< $25 / hr

50 - 249

Serves Philippines

Services provided

40% Call Center Services

45% Customer Service Outsourcing

15% Back Office Outsourcing

Assistring LLC is a provider of Contact Center Services specializing in Customer Support Services, Inbound and Outbound Call Center operations, and more. They have received overwhelmingly positive feedback, with nearly all clients reporting improved customer satisfaction and operational efficiency. Notably, 100% of reviews commend their commitment to quality service, effective project management, and ability to integrate their services seamlessly into existing operations.

See all 10 projects

Average Project Cost Breakdown

$10,000 to $49,000 (10)

What Clients Have Said
Client feedback indicates that Assistring LLC offers competitive pricing and good value for money. Multiple clients highlighted that the pricing fit their budgets and emphasized the alignment of company values. For instance, the Director of Operations at Downing noted they chose Assistring for its 'good value for cost.' Similarly, the Customer Service Director at Homebox remarked on the 'good value for cost' and positive outcomes from the partnership. Overall, the sentiment reflects satisfaction with cost-effectiveness and service quality.
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$1,000 Best for 500 calls a month. $5,000 Best for 2500 calls a month. $10,000 Best for 5000 calls a month.

Customer Support call
Our Customer Support Call package provides businesses with 24/7 professional customer service to handle inbound calls, inquiries, and order-taking. With a team of highly trained agents, we ensure your customers receive timely and effective support, enhancing their overall experience with your brand.
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Shah Faisal Town, Pakistan

B-28 Taj center Shah Faisal Colony
Shah Faisal Town, Pakistan 75230
201 - 250

+923400255599

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Call Center Solutions Africa(CCSA)

5.0 1 review

$5,000+

Undisclosed

10 - 49

Services provided

25% Call Center Services

25% Sales Outsourcing

20% Customer Service Outsourcing +2 services

15% Back Office Outsourcing

15% CRM Consulting and SI

Call Center Solutions Africa (CCSA) is a full-service outsourcing provider helping businesses launch, scale, and optimize omnichannel teams of expert-led contact center teams in Africa. We
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Tactical Business Services -Global

Not yet reviewed

$1,000+

$25 - $49 / hr

50 - 249

Pasig, Philippines

Services provided

16% Call Center Services

44% Customer Service Outsourcing

15% HR Consulting +2 services

15% Transcription

10% Sales Outsourcing

Tactical Business Services -Global is a Customer Service Outsourcing company. Founded in 2004, the team specializes in Customer Service Outsourcing and Call Center Services.
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Redkite Digital Marketing and Web Designs

Not yet reviewed

$10,000+

$150 - $199 / hr

10 - 49

Dasmariñas, Philippines

Services provided

30% Call Center Services

20% Web Design

20% Web Development +3 services

10% E-Commerce Development

10% Search Engine Optimization

10% Social Media Marketing

Redkite Digital Marketing and Web Designs, a phone answering service, was founded in 2007. The firm focuses on Call Center Services and Web Design.
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Quinn Data Facilities, Inc

Not yet reviewed

$1,000+

$25 - $49 / hr

50 - 249

Makati, Philippines

Services provided

10% Call Center Services

20% Accounting

20% Web Development +4 services

15% Back Office Outsourcing

15% Sales Outsourcing

10% Customer Service Outsourcing

10% Graphic Design

Quinn Data Facilities, Inc is an Accounting company. The Makati, Philippines-based firm was launched in 2007. Their team provides Accounting and Web Development.
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Global TeleForce Ltd

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Mandaluyong, Philippines

Services provided

50% Back Office Outsourcing

25% Accounting

25% Sales Outsourcing

Global TeleForce Ltd is a Pascoe Vale South, Australia-based Back Office Outsourcing company. They provide Back Office Outsourcing and Accounting and were founded in 2012.
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Mandaluyong, Philippines

8 Flr. Citynet Central Sultan St.,
Mandaluyong, Philippines 1550
2 - 5

+63 917 568 0402

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CSP

Not yet reviewed

$1,000+

< $25 / hr

50 - 249

Mandaluyong, Philippines

Services provided

100% Call Center Services

Midsize call center CSP, is in Mandaluyong, Philippines. The team provides Call Center Services.
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Kudo Support, Inc.

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Lapu-Lapu City, Philippines

Services provided

50% Call Center Services

50% Back Office Outsourcing

Kudo Support, Inc. Is a Back Office Outsourcing and call center service established in 2008. The midsize team focuses on Back Office Outsourcing and Call Center Services.
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Premier NX

Not yet reviewed

$25,000+

Undisclosed

1,000 - 9,999

Quezon City, Philippines

Services provided

10% Call Center Services

10% Back Office Outsourcing

10% Customer Service Outsourcing +12 services

10% Finance & Accounting Outsourcing (FAO)

10% IT Managed Services

5% API Development

5% Accounting

5% Application Management & Support

5% CRM Consulting and SI

5% Custom Software Development

5% Ecommerce Marketing

5% Graphic Design

5% Social Media Marketing

5% Unified Communications Consulting & SI

5% Video Production

IT managed services company Premier NX was founded in 2003. The team offers IT managed services and Call Center Services.
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Quezon City, Philippines

E-Commerce Road
Quezon City, Philippines 1800
1001 - 2000

+1 931-551-8888

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EmpireOne Contact Center

Not yet reviewed

$1,000+

$25 - $49 / hr

10 - 49

San Carlos City, Philippines

Services provided

35% Call Center Services

35% Customer Service Outsourcing

30% Back Office Outsourcing

Launched in 2012, EmpireOne Contact Center is an answering service company. The company focuses on Call Center Services and Customer Service Outsourcing.
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San Carlos City, Philippines

FC Ledesma Avenue
San Carlos City, Philippines
10 - 15

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Call2Dial Inc

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Pavia, Philippines

Services provided

30% Call Center Services

50% Direct Marketing

10% Customer Service Outsourcing +1 service

10% Sales Outsourcing

Call2Dial Inc is a small Duluth, Georgia-based Direct Marketing company. The team provides Direct Marketing and Call Center Services.
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Pavia, Philippines

Phase 1 Deca, Pandac
Pavia, Philippines 5001
6 - 9

+639983101852

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Pepper VA

Not yet reviewed

$1,000+

< $25 / hr

10 - 49

Davao City, Philippines

Services provided

10% Call Center Services

70% Back Office Outsourcing

10% Customer Service Outsourcing +1 service

10% Sales Outsourcing

Pepper VA, a small Back Office Outsourcing company, is headquartered in Davao City, Philippines. The team provides Back Office Outsourcing and Call Center Services.
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Bill Gosling Outsourcing

Not yet reviewed

$10,000+

< $25 / hr

1,000 - 9,999

Taguig, Philippines

Services provided

25% Call Center Services

35% Customer Service Outsourcing

10% Back Office Outsourcing +4 services

10% Corporate Training & Coaching

10% Sales Outsourcing

5% AI Development

5% Other Application Development

Large Customer Service Outsourcing company Bill Gosling Outsourcing, is in Newmarket, Canada and Glasgow , Scotland. The team offers Customer Service Outsourcing and Call Center Services.
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Taguig, Philippines

16F Three World Square, Upper McKinley Road, Fort Bonifacio,
Taguig, Philippines 1634
201 - 250

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Integreon

Not yet reviewed

$5,000+

< $25 / hr

1,000 - 9,999

Makati, Philippines

Services provided

10% Call Center Services

45% Back Office Outsourcing

25% Transcription +2 services

10% Customer Service Outsourcing

10% Sales Outsourcing

Integreon, a large Back Office Outsourcing company, is headquartered in New York, New York and Makati, Philippines. Their services include Back Office Outsourcing and Transcription.
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Makati, Philippines

4th Floor, 6750 Ayala Avenue 1226
Makati, Philippines 1226
101 - 150

63.2.819.3714

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SIBS Outsourcing Solutions

Not yet reviewed

$25,000+

< $25 / hr

250 - 999

Tagum, Philippines

Services provided

20% Call Center Services

20% Back Office Outsourcing

20% Business Consulting +2 services

20% Business Continuity Management

20% Customer Service Outsourcing

SIBS Outsourcing Solutions, a Business Consulting company, specializes in Business Consulting and Call Center Services. The agency is headquartered in Tagum, Philippines.
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BruntWork

Not yet reviewed

Undisclosed

Undisclosed

250 - 999

Makati, Philippines

Services provided

10% Call Center Services

10% Application Testing

10% Back Office Outsourcing +8 services

10% Customer Service Outsourcing

10% Direct Marketing

10% HR Outsourcing

10% Pay Per Click

10% Search Engine Optimization

10% Social Media Marketing

5% Digital Strategy

5% Web Development

Headquartered in Bellevue Hill, Australia and Makati, Philippines, BruntWork is a Direct Marketing company. Their services include Direct Marketing and Social Media Marketing.
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Makati, Philippines

Level 21, 8 Rockwell, Rockwell Center, CG8ROCKWELL, Hidalgo Drive
Makati, Philippines 1209
151 - 200

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Global OfficeWorks

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Dumaguete, Philippines

Services provided

15% Accounting

15% Back Office Outsourcing

15% Email Marketing +4 services

15% Graphic Design

15% Sales Outsourcing

15% Search Engine Optimization

10% Web Development

Global OfficeWorks is an Email Marketing company. They offer Email Marketing and Search Engine Optimization and are in Lemon Tree Passage, Australia and Dumaguete, Philippines.
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Dumaguete, Philippines

2nd Floor, MYFC Building, Corner Meciano Road, Dr V. Locsin St,
Dumaguete, Philippines
50 - 75

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NICE inContact

3.8 4 reviews

$1,000+

< $25 / hr

1,000 - 9,999

Taguig, Philippines

Services provided

50% Call Center Services

40% Customer Service Outsourcing

10% Business Consulting

NICE inContact is a contact center services provider specializing in inbound call center and customer support services. Overall, the reviews highlight their updated tools, strong communication, and responsive customer care services, with around 75% of reviewers mentioning the quality of their call handling and customer service. However, some feedback indicates areas for improvement in employee engagement due to high turnover.

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Reviews mention Reasonable pricing
Clients express positive sentiments regarding NICE inContact's reasonable pricing, noting it as a key strength. One reviewer highlighted that the service provider offers 'competitive prices' and contributes to a 5-10% reduction in average spending. Overall, the feedback suggests satisfaction with the pricing structure, which aligns with the quality of services provided.

IVR Services

4.5 Dec 21, 2017

They offer updated tools, good support, and competitive prices.
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Industry Experience

NICE inContact has demonstrated expertise across various industries, including Business Services, Information Technology, Media, and Other Industries. Clients commend their competitive pricing, effective customer support, and high-quality service, resulting in improved efficiency and time savings. Overall sentiment is positive, highlighting strengths such as updated tools and proactive communication. Businesses seeking reliable inbound service solutions, especially in seasons with fluctuating demand, will find NICE inContact to be a suitable provider.
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Select Industry to see insights

Other Industry Business services Information technology Media

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Average Project Cost Breakdown

Less than $10,000 (2) $50,000 to $199,999 (1)

What Clients Have Said
Clients generally perceive NICE inContact as offering competitive pricing and good value for money. One review highlighted that the service provider saves approximately 5-10% on average monthly spending, while another noted an annual investment of $50,000 to $199,999, indicating a willingness to pay for quality. Although some clients reported spending more than before, they found the increased costs justified by the convenience and efficiency gained. Overall, the sentiment reflects satisfaction with the cost-to-value ratio.
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Taguig, Philippines

Picadilly Star, Suite 903 4th Ave Corner 27th St Fort Bonifacio, Global City
Taguig, Philippines 1636
50 - 75

63.02.410.4300

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Remote Teams PH

Not yet reviewed

$1,000+

< $25 / hr

50 - 249

Taguig, Philippines

Services provided

10% Call Center Services

10% Back Office Outsourcing

10% Business Consulting +9 services

10% Corporate Training & Coaching

10% Customer Service Outsourcing

10% Finance & Accounting Outsourcing (FAO)

10% Recruiting

10% Sales Outsourcing

10% Staffing

5% Executive Search

3% HR Consulting

2% HR Outsourcing

Business Consulting company Remote Teams PH is in Taguig, Philippines. The team provides Business Consulting and Call Center Services.
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More responsive than most other service providers

Remote Teams PH is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
Get in Touch

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LDRP Global Services

Not yet reviewed

$5,000+

< $25 / hr

2 - 9

Quezon City, Philippines

Services provided

30% Call Center Services

70% Finance & Accounting Outsourcing (FAO)

Founded in 1995, LDRP Global Services is a Finance & Accounting Outsourcing (FAO) company. Their team provides Finance & Accounting Outsourcing (FAO) and Call Center Services.
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PrimeOutsourcing Inc.

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Mandaluyong, Philippines

Services provided

50% Call Center Services

30% Back Office Outsourcing

20% HR Outsourcing

PrimeOutsourcing Inc., a small call center company, is in Mandaluyong, Philippines. Their services include Call Center Services and Back Office Outsourcing.
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Centro

Not yet reviewed

Undisclosed

Undisclosed

1,000 - 9,999

Mandaluyong, Philippines

Services provided

15% Call Center Services

30% HR Outsourcing

15% Customer Service Outsourcing +5 services

10% CRM Consulting and SI

10% IT Managed Services

10% Sales Outsourcing

5% Back Office Outsourcing

5% ERP Consulting and SI

Centro is a HR Outsourcing company. The Winchester, Virginia-based firm specializes in HR Outsourcing and Call Center Services.
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Mandaluyong, Philippines

Worldwide Corporate Plaza 3rd Floor, Shaw Blvd
Mandaluyong, Philippines 1552
101 - 150

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Aidey

5.0 32 reviews

$1,000+

< $25 / hr

10 - 49

Manila, Philippines

Services provided

15% Call Center Services

75% Customer Service Outsourcing

10% Back Office Outsourcing

Aidey is a company specializing in Contact Center Services, providing solutions in Customer Support, Inbound and Outbound Call Centers, and Telephonic Support. Reviews highlight Aidey's efficiency in reducing response times by up to 90% and improving customer satisfaction scores by up to 19%. Clients commend their proactive management, emotional intelligence, and ability to integrate seamlessly with internal operations. Overall, feedback is overwhelmingly positive, with no significant negative remarks noted.

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Reviews mention Collaborative
Clients consistently praised Aidey for their collaborative approach, highlighting their responsiveness and flexibility in addressing project needs. One client noted, 'Their team was professional and attentive, and they communicated in a way that made collaboration feel effortless.' Another emphasized Aidey's dedication, stating, 'They treated our business like it was their own,' showcasing a commitment to partnership and continuous improvement. Overall, sentiment regarding Aidey's collaborative nature is highly positive.

Customer Service for Digital Agency

5.0 Jan 5, 2022

Their team is very supportive and cooperative. There were times when we needed their help on holidays — they were always there for us. It is their reliability and commitment towards clients that makes them stand out.
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Call Center Services for Integration Solutions Co

5.0 Jun 16, 2025

The project management from AIDEY was very reliable and easy to work with. They always kept us informed about progress, and deliverables were consistently met according to schedule. What I appreciated most was how flexible and responsive they were — anytime we had changes, questions, or needed adjustments, they were quick to act and made sure we felt supported throughout the process. Their team was professional and attentive, and they communicated in a way that made collaboration feel effortless.
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14 of 14 Call Center Services reviews are 5 stars

9 new reviews for Call Center Services in past 6 months

$50,000 – $199,999 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Customer Support Services for Mobile Banking Company
5.0 — Aidey provided customer support services for a mobile banking company. They handled the Tier 1 support line, dealing with password resets, how-to questions, KYC follow-ups, and suspicious behavior Read more
Read 14 Reviews

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Industry Experience

Aidey has demonstrated expertise across various industries including Manufacturing, Financial Services, Software, Healthcare, Education, and Hospitality. Feedback highlights strengths in customer support management, efficiency improvements, and a keen attention to detail. Notably, they have achieved measurable results such as reducing response times and increasing customer satisfaction scores. Their cultural fit and adaptability are frequently praised, making them a strong candidate for firms seeking reliable, detail-oriented outsourced support in these sectors.
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Manufacturing Financial services Fitness Software Business services Real estate Media Education Hospitality & leisure Healthcare

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United States (18) India (2) Australia (1) England (1)

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Triple i Consulting

Not yet reviewed

$1,000+

< $25 / hr

10 - 49

Makati, Philippines

Services provided

10% Call Center Services

50% HR Consulting

20% Accounting +1 service

20% Business Consulting

HR Consulting company Triple i Consulting was launched in 2007. The firm specializes in HR Consulting and Business Consulting, and is small.
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Prospects DM

Not yet reviewed

$1,000+

< $25 / hr

250 - 999

Lungsod ng Cebu, Philippines

Services provided

30% Call Center Services

25% IT Managed Services

15% Application Management & Support +2 services

15% Customer Service Outsourcing

15% Sales Outsourcing

Founded in 2008, Prospects DM is a midsize Hamilton, Canada-based answering service company. Their services include Call Center Services and IT managed services.
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Lungsod ng Cebu, Philippines

15th Floor, I.T. Tower Cebu Business Park,
Lungsod ng Cebu, Philippines

877.285.7052

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WireTask

Not yet reviewed

$10,000+

< $25 / hr

50 - 249

Pasig, Philippines

Services provided

25% Call Center Services

25% Back Office Outsourcing

25% Business Consulting +1 service

25% Sales Outsourcing

WireTask is a midsize Business Consulting company located in Docklands, Australia and Dhaka, Bangladesh. Their services include Business Consulting and Call Center Services.
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Pasig, Philippines

3 Doña Julia Vargas Avenue
Pasig, Philippines
2 - 5

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Firstsource Solutions

Not yet reviewed

$100,000+

< $25 / hr

1,000 - 9,999

Muntinlupa, Philippines

Services provided

45% Call Center Services

35% Customer Service Outsourcing

10% Business Consulting +1 service

10% Finance & Accounting Outsourcing (FAO)

Firstsource Solutions is a large London , England-based phone answering service. Their services include Call Center Services and Customer Service Outsourcing.
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Muntinlupa, Philippines

Plaza D, Northgate Cyberzone 5th Floor, Firstsource Building, Filinvest Alabang
Muntinlupa, Philippines 1781
76 - 100

+63 2 858 2000

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FilWeb Asia Inc

Not yet reviewed

$1,000+

$25 - $49 / hr

50 - 249

San Pedro, Philippines

Services provided

20% Call Center Services

24% Customer Service Outsourcing

15% Graphic Design +3 services

15% Search Engine Optimization

15% Social Media Marketing

11% Back Office Outsourcing

FilWeb Asia Inc is a Customer Service Outsourcing company. The San Pedro, Philippines-based firm provides Customer Service Outsourcing and Call Center Services.
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Motif

Not yet reviewed

$1,000+

< $25 / hr

1,000 - 9,999

Angeles, Philippines

Services provided

100% Call Center Services

Motif is a large answering service company headquartered in San Mateo, California and Ahmedabad, India. The team specializes in Call Center Services.
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Angeles, Philippines

GF BPO Center, SM City Clark, M.A. Roxas Avenue, Brgy. Lakandula, Clark Freeport
Angeles, Philippines
6 - 9

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E-Scribir, Inc.

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Makati, Philippines

Services provided

20% Call Center Services

20% Mobile App Development

20% Transcription +2 services

20% Web Design

20% Web Development

E-Scribir, Inc. Is a Makati, Philippines-based call center company. They provide Call Center Services and Mobile App Development.
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C9 Staff

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Taguig, Philippines

Services provided

10% Call Center Services

20% Back Office Outsourcing

20% HR Outsourcing +5 services

10% Accounting

10% Executive Search

10% Finance & Accounting Outsourcing (FAO)

10% Recruiting

10% Staffing

Launched in 2018, C9 Staff, a midsize Back Office Outsourcing company, is headquartered in Istanbul, Türkiye and Seattle, Washington. Their team provides Back Office Outsourcing and HR Outsourcing.
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Taguig, Philippines

One Global Place Level 10-1 & Level 20-1 5th Avenue Corner 25th Street Bonifacio Global City, Metro Manila
Taguig, Philippines 1632
16 - 20

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Datacom

Not yet reviewed

$1,000+

< $25 / hr

1,000 - 9,999

Quezon City, Philippines

Services provided

100% Call Center Services

Located in Wellington, New Zealand and Wellington, New Zealand, Datacom is an answering service. They offer Call Center Services and were established in 1965.
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Quezon City, Philippines

Level 23F IBM Plaza 8 Eastwood Ave, Eastwood City Cyberpark E. Rodriguez Jr. Ave. (C-5) Bagumbayan
Quezon City, Philippines 1110
41 - 49

63.2.802.6600

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Welsend

4.9 11 reviews

$50,000+

< $25 / hr

10,000+

Taguig, Philippines

Services provided

30% Call Center Services

50% Customer Service Outsourcing

10% Back Office Outsourcing +1 service

10% CRM Consulting and SI

Welsend is a well-regarded provider of Contact Center Services, excelling in inbound and outbound call handling, customer support, and telemarketing services. Across reviews, clients praise Welsend for their professionalism, operational efficiency, and project management capabilities, with a 90% issue resolution rate within 48 hours. Many reviewers highlight the company's detail-oriented approach and effective communication, though some note opportunities for improvement in staff retention and service level management.

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Reviews mention Unique expertise
Clients have expressed high satisfaction with Welsend's unique expertise in customer service solutions, highlighting their ability to provide stability and meet staffing requirements effectively. Positive feedback emphasizes the competence and accountability of the management team, as well as the overall quality of service delivery. One client noted Welsend's longstanding reputation as an award-winning vendor, reinforcing their expertise in data security management and professionalism. However, there is a suggestion for improvement in their hiring capabilities.

Customer Service Team Support for Bike Share Company

5.0 Mar 3, 2022

The management team is competent and accountable, showcasing their ability to handle projects efficiently. This level of professionalism ensures that all aspects of the project are managed effectively. Their superior delivery highlights their unique expertise in project management.
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5 of 6 Call Center Services reviews are 5 stars

$200,000 – $999,999 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Outbound Call Support for Hotel Chain
5.0 — Welsend provides call center services for an e-commerce company. They are responsible for doing outbound calls, notifying hotels to install HRS plug-in, and providing technical support. Read more
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China (5) Germany (1)

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Taguig, Philippines

Upper McKinley Road
Taguig, Philippines
21 - 30

Taguig, Philippines

24 Upper McKinley Hill
Taguig, Philippines 1634
101 - 150

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ICTech Virtual Solutions

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Iligan City, Philippines

Services provided

10% Call Center Services

30% Search Engine Optimization

20% Web Development +4 services

10% Graphic Design

10% Pay Per Click

10% Social Media Marketing

10% Web Design

ICTech Virtual Solutions is an Iligan City, Philippines-based SEO services firm. They specialize in Search Engine Optimization and Web Development.
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Webhelp

Not yet reviewed

Undisclosed

Undisclosed

10,000+

Pasay, Philippines

Services provided

23% Call Center Services

33% Customer Service Outsourcing

15% Sales Outsourcing +17 services

5% Back Office Outsourcing

5% Business Consulting

5% Finance & Accounting Outsourcing (FAO)

1% AI Development

1% BI & Big Data Consulting & SI

1% CRM Consulting and SI

1% Custom Software Development

1% Digital Strategy

1% Graphic Design

1% HR Consulting

1% Mobile App Development

1% Transcription

1% Translation

1% UX/UI Design

1% Unified Communications Consulting & SI

1% Web Design

1% Web Development

Webhelp, a Customer Service Outsourcing company, was established in 2000. The large team provides Customer Service Outsourcing and Call Center Services.
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Pasay, Philippines

Macapagal Avenue, Mall of Asia Complex, Pasay City
Pasay, Philippines 1300
301 - 400

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Millenium1 Solutions

Not yet reviewed

$1,000+

< $25 / hr

1,000 - 9,999

Pasig, Philippines

Services provided

25% Call Center Services

25% Back Office Outsourcing

25% Customer Service Outsourcing +1 service

25% IT Managed Services

Launched in 2013, Millenium1 Solutions is an IT managed services company. The company focuses on IT managed services and Call Center Services, and is large.
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Pasig, Philippines

10 Brixton Technology Center Brixton Street Brgy Kapitolyo
Pasig, Philippines 1600

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