Top Sales Outsourcing Companies in the Philippines
85 Companies
List of the Top Philippines B2B Sales Outsourcing Services
Sponsored
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Featured
What are Featured Providers?
$1,000+$25 - $49 / hr50 - 249Serves PhilippinesServices provided
80% Sales Outsourcing10% Call Center Services10% Email MarketingSee all 52 projectsLevelUp Leads is a distinguished sales outsourcing solutions provider excelling in Sales Team Outsourcing, Sales Talent Acquisition, and Sales Development Agency services. With an impressive 100% positive feedback rate, clients highlighted their expertise in generating leads, improving sales processes, and enhancing communication. Notably, 75% of reviews emphasized their responsiveness and project management excellence, while 60% praised their ability to tailor strategies to specific business needs.
2 of 3 reviews are 5 stars3 new reviews for Sales Outsourcing services$10,000 – $49,000 avg. project costRead 3 Recent ReviewsReviewed 3 times in the past 6 months
Recent client feedback on LevelUp Leads is overwhelmingly positive, highlighting their effective communication and tailored approach. One client praised their sophisticated account manager and the ability to generate 10-20 meetings, exceeding expectations. Another noted the team's proactive partnership and robust tech stack, which significantly improved contact engagement. Clients appreciated the responsiveness and hands-on support from the LevelUp team, indicating a strong cultural fit. Overall, clients express high satisfaction, with no significant areas for improvement identified.Was this helpful?
22 of 25 Sales Outsourcing reviews are 5 stars3 new reviews for Sales Outsourcing in past 6 months$10,000 – $49,000 avg. project costRead 25 ReviewsSales Outsourcing PROJECT HIGHLIGHT
Sales Outsourcing & Marketing Services for IoT Solutions Co
5.0 — LevelUp Leads provides sales and marketing services for an IoT solutions provider. The team runs the client's sales efforts, including cold and warm calls, follow-ups, re-engagement, and social Read moreWas this helpful?
More responsive than most other service providers
Get in TouchLevelUp Leads is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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This provider is fluent in 1 language:
- English
This provider is available in 3 time zones:
- Central Standard Time (CST)
- Eastern Standard Time (EST)
- Pacific Standard Time (PST)
$5,000+Undisclosed10 - 49Services provided
25% Sales Outsourcing25% Call Center Services20% Customer Service Outsourcing +2 services15% Back Office Outsourcing15% CRM Consulting and SISee all 1 projectsCall Center Solutions Africa (CCSA) is a full-service outsourcing provider helping businesses launch, scale, and optimize omnichannel teams of expert-led contact center teams in Africa. We
Read more$10,000+< $25 / hr50 - 249Serves PhilippinesServices provided
70% Sales Outsourcing10% CRM Consulting and SI10% Call Center Services +1 service10% Email MarketingSee all 229 projectsBelkins is a sales outsourcing agency specializing in lead generation and sales development. The company is highly praised for its ability to deliver consistent results and exceed expectations, with 100% of reviews highlighting their effective project management and communication. Approximately 90% of reviewers commend their expertise in handling outbound processes independently, emphasizing their role in sales performance enhancement and sales growth consulting.
Reviews mention Great team
Overall sentiment regarding Belkins reflects a strong appreciation for their dedicated team. Clients consistently highlight the team's proactive engagement and responsiveness, noting that they took full ownership of projects. For instance, one client praised the team for generating innovative ideas to maximize campaign results, while another emphasized the seamless integration and exemplary teamwork observed. The feedback suggests that Belkins' team not only meets expectations but also enhances project outcomes significantly.-
Outbound Campaigns Support for Digital Media Company
4.5 Mar 7, 2024We were assigned with a dedicated team that fully took on our project and owned from start to finish. The management was instrumental in the success of our campaign. Weekly recaps ensured we were in the loop and the team was responding in real-time to any necessary changes to make our campaign successful.
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Marketing Services for End-to-End Digital Agency
5.0 Jun 21, 2022Belkins’ specialists are cool. We quickly got along, and working together was a breeze. Belkins takes a very responsible approach to collaborate with each client and provides the best conditions for excellent results.
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Email Mktg Services for Advertising Agency
5.0 May 24, 2022Apart from the fact that our cooperation was effective in terms of business, the working atmosphere was also amazing. We hit it off very quickly and worked really well together.
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Lead Generation for Software Development Company
5.0 Jan 27, 2021The team asks questions if there is something unclear to them from potential clients, we support their efforts with our content, materials, and insights if needed. Overall this is exemplary teamwork. What impresses most is how easily the team gets integrated into our process.
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Lead Research & Sales Prospecting for Marketing Firm
5.0 Mar 6, 2020We feel super supported to this day. The follow up is fantastic, and their onboarding is buttoned up. They’re very communicative and take coaching well. Belkins is a professional organization with intentional people.
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5 of 6 reviews are 5 stars6 new reviews for Sales Outsourcing services$10,000 – $49,000 avg. project costRead 6 Recent ReviewsReviewed 6 times in the past 6 months
Recent reviews for Belkins reflect a high level of client satisfaction, emphasizing their expertise in lead generation and project management. Clients noted impressive results, such as 78 qualified appointments and a 3.6x ROI in six months, alongside effective communication and timely delivery. One client highlighted Belkins' ability to adapt strategies and refine ideal customer profiles, leading to a consistent flow of qualified leads. Overall, the feedback indicates a strong partnership, with no significant areas for improvement identified.Was this helpful?
58 of 66 Sales Outsourcing reviews are 5 stars6 new reviews for Sales Outsourcing in past 6 months$10,000 – $49,000 avg. project costRead 66 ReviewsSales Outsourcing PROJECT HIGHLIGHT
Lead Generation for E-Commerce Dev Agency
5.0 — Belkins provides lead generation services for an e-commerce development agency. The team conducts lead research, prospect data enrichment, email and LinkedIn outreach, and schedules meetings with Read moreWas this helpful?
See All Locations (4)Kyiv, Ukraine
Volodymyrska St, 101
Kyiv, Ukraine 0200050 - 75
0674659513
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Unity Communications
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$1,000+< $25 / hr1,000 - 9,999Parañaque, PhilippinesServices provided
10% Sales Outsourcing25% Back Office Outsourcing20% Employer of Record (EOR) Services +4 services15% Customer Service Outsourcing10% Call Center Services10% HR Outsourcing10% Recruitment Process OutsourcingSee all 44 projectsUnity Communications offers services in Sales Outsourcing, focusing on Sales Team Augmentation and delivering warm, qualified leads to enhance sales performance. The reviews highlight Unity Communications' ability to exceed expectations through responsive and collaborative project management, with clients appreciating their alignment in company values and effective communication strategies. Their expertise in driving measurable outcomes, such as MQLs and SQLs, underscores their proficiency in Sales Consulting.
Industry Experience
Unity Communications has demonstrated strong expertise across various industries, including Healthcare, Telecommunications, Consumer Products, and IT Services. Feedback highlights their effectiveness in enhancing customer service, streamlining operations, and improving billing processes. In Healthcare, they excel in managing patient inquiries and medical records, while in Telecommunications, they facilitate efficient lead generation and account management. Overall, sentiment is highly positive, indicating that Unity Communications is well-suited for businesses seeking to bolster customer satisfaction and operational efficiency.
Read All ReviewsSelect Industry to see insights
Wellness & Fitness Healthcare Telecommunications Consumer Products Other Industry Software Information technology Supply Chain, Logistics, and Transport Agriculture Utilities Advertising & marketing Retail Media Food & Beverages Beauty & Cosmetics Consulting Education IT ServicesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently noted that Unity Communications offers competitive pricing and solid value for money, with many stating that their costs fit within budgetary constraints. One client highlighted that Unity's bookkeeping services delivered double the effectiveness at a fraction of the cost compared to Canadian firms. Additionally, several reviews praised their responsiveness and timely delivery of services, contributing to improved operational efficiency and customer satisfaction, indicating a strong overall sentiment regarding their cost-effectiveness.Was this helpful?
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See All Locations (5)Parañaque, Philippines
7th Floor, Block 2, Lot 5, Aseana City
Parañaque, Philippines 1700501 - 750
480-550-8700
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$1,000+< $25 / hr1,000 - 9,999Taguig, Philippines
Services provided
10% Sales Outsourcing45% Back Office Outsourcing15% Finance & Accounting Outsourcing (FAO) +3 services10% Call Center Services10% Customer Service Outsourcing10% HR ConsultingSee all 172 projectsRemote CoWorker provides Sales Outsourcing Solutions, offering sales staffing and support services tailored to businesses' needs. They are highly praised for their efficiency and ability to deliver high-quality virtual assistance, as noted in 100% of reviews. Clients report significant improvements in their operations, with standout feedback on their professionalism, responsiveness, and alignment with company values, as echoed by 85% of reviewers.
20 of 20 reviews are 5 stars1 new review for Sales Outsourcing servicesLess than $10,000 avg. project costRead 20 Recent ReviewsReviewed 20 times in the past 6 months
In the last six months, clients have consistently praised Remote CoWorker for their impressive communication and efficiency. For instance, a CEO noted a 30% productivity increase attributed to their administrative support. Clients reported timely responses, effective onboarding, and a seamless matching process with virtual assistants. Overall sentiment is overwhelmingly positive, with many stating they experienced significant time savings and improved operational efficiency, leaving little room for suggested improvements.Was this helpful?
7 of 11 Sales Outsourcing reviews are 5 stars1 new review for Sales Outsourcing in past 6 monthsLess than $10,000 avg. project costRead 11 ReviewsSales Outsourcing PROJECT HIGHLIGHT
Administrative Tasks Outsourcing for Business Consulting Co
4.5 — Remote CoWorker provides administrative tasks outsourcing services for a business consulting company. The team monitors emails, communicates with the client's customers, and updates the CRM. Read moreWas this helpful?
Industry Experience
Remote CoWorker has demonstrated expertise across diverse industries including Real Estate, Healthcare, Legal, and Business Services. Clients consistently praise their prompt communication, project management, and ability to enhance operational efficiency. Strong sentiment is noted in Real Estate and Business Services, highlighting significant productivity increases. In Healthcare and Legal, feedback emphasizes effective administrative support. Overall, providers are well-suited for clients seeking dependable remote assistance, particularly in sectors requiring high levels of organization and communication.
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Business services Medical Consulting Contracting HVAC Transportation Manufacturing Other industries Hospitality & leisure Nonprofit Insurance Restaurants Education Arts, entertainment & music eCommerce Financial services Construction Beauty & Cosmetics Retail Software Information technology IT Services Food & Beverage Consumer products & services Consumer Products Automotive Food & Beverages Other Industry Wellness & Fitness Environmental Services Design Media Healthcare Sports Publishing Advertising & marketing Energy & natural resources Legal Real estateWas this helpful?
See All Locations (2)Taguig, Philippines
5th Ave & 26th St
Taguig, Philippines1001 - 2000
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Featured
What are Featured Providers?
$5,000+$25 - $49 / hr250 - 999Serves PhilippinesServices provided
20% Sales Outsourcing10% BI & Big Data Consulting & SI10% Custom Software Development +6 services10% DevOps Managed Services10% HR Outsourcing10% IT Staff Augmentation10% Mobile App Development10% Recruitment Process Outsourcing10% Web DevelopmentSee all 16 projectsCoDev is a Sales Outsourcing Solutions company that has received positive feedback for its effective lead generation and sales team outsourcing services. The company enhanced meeting bookings by 2-3 times within two months, with 100% of reviews highlighting their strong process and professional, amiable staff. Their rapid onboarding and client-aligned company values are frequently praised.
Industry Experience
CoDev has demonstrated expertise across various industries, notably in Advertising & Marketing, Information Technology, Software, Gaming, Financial Services, Medical, and Education. Clients commend their strong processes, effectiveness in lead generation, design consistency, and quality assurance. The sentiment is overwhelmingly positive, highlighting their professionalism, communication, and cultural alignment. CoDev's strengths lie in rapid project delivery, talent quality, and impactful support, making them a valuable partner for businesses in these sectors.
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Advertising & marketing Information technology Gaming Software Financial services Business services Medical EducationWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently commend CoDev for offering excellent value for money, with many noting that their pricing fits within budget constraints while delivering high-quality results. For instance, one client highlighted that CoDev's services significantly improved lead generation, emphasizing the good value for cost. Another client mentioned the affordability of staffing solutions, noting that CoDev provides cost-effective resources without compromising quality. Overall, the sentiment reflects satisfaction with both cost and the overall value received.Was this helpful?
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This provider is fluent in 1 language:
- English
This provider is available in 1 time zone:
- Mountain Standard Time (MST)
Bacolod, Philippines
St. Francis Center, Araneta Ave
Bacolod, Philippines 610076 - 100
See All Locations (4)Bacolod, Philippines
St. Francis Center, Araneta Ave
Bacolod, Philippines 610076 - 100
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$1,000+< $25 / hr50 - 249Bacolod, Philippines
Services provided
15% Sales Outsourcing45% Call Center Services25% Back Office Outsourcing +1 service15% Customer Service OutsourcingSee all 16 projectsHit Rate Solutions is a Sales Outsourcing Solutions company that excels in lead generation and telemarketing services. With a strong focus on Sales Team Outsourcing, they have garnered 100% positive feedback, highlighting their effective project management, responsive communication, and exceptional customer service. Clients appreciate their professionalism and tailored support, although there's a suggestion for enhanced CRM capabilities.
Industry Experience
Hit Rate Solutions demonstrates expertise across multiple industries, including financial services, healthcare, real estate, consulting, and consumer products. Feedback indicates strong performance in lead generation, project management, and customer service, with clients appreciating their timely delivery and value for cost. The overall sentiment is positive, particularly in healthcare and financial services, where they have made significant impacts. Potential clients in these sectors may find Hit Rate Solutions a suitable partner for project needs.
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Arts, entertainment & music Financial services Healthcare Real estate Consulting Consumer products & services Other IndustryWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight Hit Rate Solutions as providing excellent value for their cost. Feedback indicates that their pricing fits within clients' budgets while delivering effective results. For instance, one client noted, 'Good value for cost,' while another praised the 'quality of work done for the price.' Overall, the sentiment regarding cost and value is positive, with many clients expressing satisfaction with the services relative to the investment made.Was this helpful?
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This provider is fluent in 1 language:
- English
This provider is available in 4 time zones:
- Central Standard Time (CST)
- Eastern Standard Time (EST)
- Pacific Standard Time (PST)
- Mountain Standard Time (MST)
See All Locations (2)Bacolod, Philippines
The East Block Veranda, Circumferential Rd
Bacolod, Philippines 6100101 - 150
855-231-3730
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$5,000+< $25 / hr1,000 - 9,999Cebu City, Philippines
Services provided
10% Sales Outsourcing30% Call Center Services30% Customer Service Outsourcing +3 services10% Back Office Outsourcing10% Finance & Accounting Outsourcing (FAO)10% IT Staff AugmentationSee all 9 projectsSelect VoiceCom is a Sales Outsourcing Solutions provider specializing in augmenting sales teams and enhancing performance. Reviews highlight their reliability, cultural alignment, and quality service, with 100% of clients noting their strong project management skills. Clients report significant business growth, and 50% emphasize their detail-oriented approach and ability to exceed expectations.
0 of 1 reviews is 5 stars$10,000 – $49,000 avg. project costRead 1 Recent ReviewReviewed 1 time in the past 6 months
In recent reviews, Select VoiceCom has received positive feedback for their organizational skills and effective communication, with one client noting their responsiveness within 24 hours. The company was chosen for its cultural alignment and personalized approach, which facilitated a successful hiring process for a marketing team. Clients appreciate their openness to suggestions and commitment to delivering on promises, with no significant areas for improvement identified.Was this helpful?
Industry Experience
Select VoiceCom exhibits strong capabilities across various industries, including Media, Business Services, Advertising & Marketing, Pharmaceuticals, Financial Services, and Legal. Clients commend their reliability, project management, and the ability to deliver measurable results, such as increased sales and improved customer service. Overall, feedback suggests a positive sentiment, particularly in the Financial Services and Legal sectors, where their attention to quality and client needs is highlighted as a key strength.
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Media Business services Advertising & marketing Pharmaceuticals Other industries Legal Financial servicesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients express a strong sentiment regarding Select VoiceCom's cost-effectiveness and value for money, often highlighting it as a key reason for their selection. One client noted it offered 'good value for cost,' and another mentioned the 'high ratings' and 'great culture fit' that justified their investment. Overall, feedback indicates that Select VoiceCom consistently delivers results that exceed expectations, making them a reliable partner for various business needs.Was this helpful?
More responsive than most other service providers
Get in TouchSelect VoiceCom is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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$1,000+< $25 / hr10 - 49Makati, Philippines
Services provided
15% Sales Outsourcing30% Recruiting15% Customer Service Outsourcing +4 services10% Back Office Outsourcing10% Finance & Accounting Outsourcing (FAO)10% IT Staff Augmentation10% StaffingSee all 3 projectsStaffwiz LLC is a recruitment and staffing company specializing in hiring qualified professionals across various sectors such as healthcare, education software, and customer service. They have received overwhelmingly positive feedback, with clients praising their assertiveness, communication, and value for money. Approximately 100% of reviewers noted their responsiveness and seamless onboarding processes, with no areas identified for improvement.
Reviews mention Helpful
The feedback highlights a consistently positive sentiment regarding Staffwiz LLC's helpfulness. Clients emphasized their effective communication and flexibility in addressing unique needs, stating they are 'very helpful and a pleasure to work with.' Additionally, the company was praised for providing great value for the price and for successfully supporting the client's objectives, including talent acquisition and project management. Overall, the reviews reflect satisfaction with the collaboration and outcomes achieved.-
Recruiting Services for Education Software Company
4.5 Jan 15, 2025Staffwiz LLC is very helpful and a pleasure to work with. They are flexible to the unique needs of our company, showcasing their commitment to client satisfaction. This adaptability and willingness to assist make them stand out as a service provider.
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Industry Experience
Staffwiz LLC has demonstrated expertise across healthcare, education, and eCommerce sectors. In healthcare, they successfully facilitated the hiring of clinical staff, praised for responsiveness and initiative. In education, they enhanced software engineering teams, delivering value through excellent communication and tailored support. In eCommerce, their services improved customer service metrics significantly. Overall, feedback indicates a strong alignment with client values and effective project execution across all industries.
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Healthcare Education eCommerceWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently express satisfaction with Staffwiz LLC's pricing, highlighting it as a strong fit for their budgets and a source of great value. One client noted, 'Pricing fit our budget' and 'Good value for cost.' Another emphasized their services as 'fantastic' and praised the hiring process for its effectiveness. Overall, the sentiment reflects a positive view of the company's cost-effectiveness and ability to deliver quality results within financial expectations.Was this helpful?
See All Locations (2)Makati, Philippines
7F, Finman Centre131 Tordesillas Street St. Salcedo Vill, Bel-Air
Makati, Philippines 122721 - 30
02-7823-3949
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$5,000+$25 - $49 / hr250 - 999Bacolod, Philippines
Services provided
20% Sales Outsourcing10% BI & Big Data Consulting & SI10% Custom Software Development +6 services10% DevOps Managed Services10% HR Outsourcing10% IT Staff Augmentation10% Mobile App Development10% Recruitment Process Outsourcing10% Web DevelopmentSee all 16 projectsCoDev is a Sales Outsourcing Solutions company that has received positive feedback for its effective lead generation and sales team outsourcing services. The company enhanced meeting bookings by 2-3 times within two months, with 100% of reviews highlighting their strong process and professional, amiable staff. Their rapid onboarding and client-aligned company values are frequently praised.
Industry Experience
CoDev has demonstrated expertise across various industries, notably in Advertising & Marketing, Information Technology, Software, Gaming, Financial Services, Medical, and Education. Clients commend their strong processes, effectiveness in lead generation, design consistency, and quality assurance. The sentiment is overwhelmingly positive, highlighting their professionalism, communication, and cultural alignment. CoDev's strengths lie in rapid project delivery, talent quality, and impactful support, making them a valuable partner for businesses in these sectors.
Read All ReviewsSelect Industry to see insights
Advertising & marketing Information technology Gaming Software Financial services Business services Medical EducationWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently commend CoDev for offering excellent value for money, with many noting that their pricing fits within budget constraints while delivering high-quality results. For instance, one client highlighted that CoDev's services significantly improved lead generation, emphasizing the good value for cost. Another client mentioned the affordability of staffing solutions, noting that CoDev provides cost-effective resources without compromising quality. Overall, the sentiment reflects satisfaction with both cost and the overall value received.Was this helpful?
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This provider is fluent in 1 language:
- English
This provider is available in 1 time zone:
- Mountain Standard Time (MST)
Bacolod, Philippines
St. Francis Center, Araneta Ave
Bacolod, Philippines 610076 - 100
See All Locations (4)Bacolod, Philippines
St. Francis Center, Araneta Ave
Bacolod, Philippines 610076 - 100
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$5,000+< $25 / hr250 - 999Davao City, Philippines
Services provided
20% Sales Outsourcing20% Back Office Outsourcing20% Call Center Services +2 services20% Customer Service Outsourcing20% Finance & Accounting Outsourcing (FAO)See all 5 projectsSPLACE BPO is a Sales Outsourcing Solutions provider, offering services such as Sales Team Outsourcing and Sales Support Services. The company received positive feedback in 100% of their reviews, with clients praising their effective communication and project management skills. Many reviewers highlighted their quick adaptability and efficiency, with 75% noting significant sales performance enhancement.
Industry Experience
SPLACE BPO has demonstrated significant expertise across various sectors, including Education, Automotive, Business Services, and Home Services. In Education, they excelled in administrative support and chat management, receiving praise for their effective communication and responsiveness. The Automotive sector noted their efficiency in managing service inquiries, while Business Services recognized their impactful sales management leading to substantial revenue increases. Lastly, in Home Services, they were commended for quick and efficient customer interaction. Overall, SPLACE BPO is perceived positively across all industries, highlighting their adaptability and commitment to client success.
Read All ReviewsSelect Industry to see insights
Education Automotive Business services Home ServicesWas this helpful?
More responsive than most other service providers
Get in TouchSPLACE BPO is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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This provider is fluent in 2 languages:
- English
- Spanish
This provider is available in 37 time zones:
- Colombia Time (COT)
- Near East Time (NET)
- Middle East Time (MET)
- China Taiwan Time (CTT)
- Gulf Standard Time (GST)
- Brazil Eastern Time (BET)
- Greenwich Mean Time (GMT)
- India Standard Time (IST)
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$1,000+$25 - $49 / hr1,000 - 9,999Cebu City, Philippines
Services provided
11% Sales Outsourcing41% Call Center Services29% Customer Service Outsourcing +1 service19% Back Office OutsourcingSee all 5 projectsContactPoint 360 is a global customer experience and outsourcing company based in Toronto, Canada, specializing in CX, BPO, and digital transformation services. Across their reviews, 100% of clients highlight their commitment to quality and seamless integration with internal teams, leading to improved customer satisfaction scores and faster response times. While their reporting could benefit from more detailed insights, their project management and ability to adapt quickly are consistently praised.
Reviews mention Well-organized projects
Clients consistently praised ContactPoint 360 for their well-organized project management. One client noted their proactive approach and timely deliverables, stating, 'Deliverables were consistently on time, and they were quick to respond when requirements changed.' Another highlighted their responsiveness and organization, asserting, 'Their project management team was responsive, well-organized, and consistently met deadlines.' Overall, the sentiment reflects a high level of satisfaction regarding the company's ability to manage projects efficiently.-
Call Center Services for Marketing Agency
5.0 Nov 12, 2025Their project management team was responsive, well-organized, and consistently met deadlines. They were always open to feedback and quick to implement changes.
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Customer Support & Call Center Services for SEO Company
4.5 Dec 29, 2025Their project management approach was organized and proactive. Deliverables were consistently on time, and they were quick to respond when requirements changed.
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2 of 4 reviews are 5 starsLess than $10,000 avg. project costRead 4 Recent ReviewsReviewed 4 times in the past 6 months
Recent reviews for ContactPoint 360 reflect a strong overall sentiment, highlighting their effective project management and commitment to quality. Clients noted significant improvements in customer satisfaction scores and response times, with one client emphasizing the seamless integration of ContactPoint's team as an extension of their own. While some suggested adding more detailed insights in performance reports, feedback consistently praised their organized approach and proactive communication, indicating a high level of client satisfaction.Was this helpful?
Industry Experience
ContactPoint 360 has demonstrated strong expertise in the Advertising & Marketing industry, providing efficient customer support and back-office solutions that enhance service quality and response times. Clients noted improved customer satisfaction and the ability to scale operations effectively. Additionally, they have successfully ventured into the Automotive sector, where they improved support response times and operational efficiency. Overall, the sentiment across both industries is highly positive, highlighting their professional management, adaptability, and commitment to quality.
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Advertising & marketing AutomotiveWas this helpful?
See All Locations (8)Cebu City, Philippines
10th Floor, Skyrise 4B Bldg, W Geonzon St
Cebu City, Philippines 6000201 - 250
+63 917 717 1051
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$100,000+Undisclosed10,000+Cebu City, Philippines
Services provided
20% Sales Outsourcing50% Customer Service Outsourcing10% Business Consulting +2 services10% Call Center Services10% Content Moderation ServicesSee all 12 projectsTDCX is a business process outsourcing company specializing in customer service, technical support, and risk assessment across diverse industries, primarily in the APAC region. The company receives consistently positive feedback, with reviews highlighting their scalability, efficient communication, and proactive problem-solving capabilities. Clients appreciate their ability to adapt quickly to changes and deliver high-quality outcomes, with approximately 90% of feedback being positive.
Industry Experience
TDCX demonstrates strong capabilities across various industries, including Hospitality & Leisure, Social Networking, Financial Services, Food & Beverages, Software, Consumer Products, Retail, and IT Services. Feedback emphasizes their agility, innovative problem-solving, and exceptional communication. Clients commend their ability to scale operations while maintaining high service quality, particularly in customer support and risk assessment. Overall sentiment is positive, with notable strengths in fostering partnerships, operational excellence, and a dedication to enhancing customer experience.
Read All ReviewsSelect Industry to see insights
Hospitality & leisure Social Networking Financial services Food & Beverages Software Consumer Products Retail IT ServicesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have expressed a generally positive sentiment regarding TDCX's cost and value for money. Feedback highlights their ability to deliver high-quality services while maintaining competitive pricing, as noted by a vendor manager who emphasized TDCX's best value in terms of cost and quality. However, some clients suggested that pricing could be more competitive. Overall, TDCX is regarded as a reliable partner that provides significant value, often exceeding expectations in service delivery.Was this helpful?
More responsive than most other service providers
Get in TouchTDCX is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
See All Locations (18)Cebu City, Philippines
10F HM Tower W Geonzon St., Cebu IT Park, Lahug, Cebu City 6000
Cebu City, Philippines 6000More than 5k
63288629500
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$1,000+< $25 / hr50 - 249Koronadal City, Philippines
Services provided
10% Sales Outsourcing30% Customer Service Outsourcing20% Call Center Services +4 services10% Back Office Outsourcing10% Finance & Accounting Outsourcing (FAO)10% Transcription10% TranslationSee all 90 projectsIdeasUnlimited is a Sales Outsourcing Solutions company specializing in lead generation and sales support services. The company receives overwhelmingly positive feedback, with 100% of reviewers citing excellent communication and alignment with company values. Reviewers also highlight IdeasUnlimited's ability to exceed targets, noting their professional team and strategic involvement in improving sales processes.
3 of 3 Sales Outsourcing reviews are 5 stars2 new reviews for Sales Outsourcing in past 6 months$10,000 – $49,000 avg. project costRead 3 ReviewsSales Outsourcing PROJECT HIGHLIGHT
Outbound Calling & Appointment Setting for Event Mgmt Firm
5.0 — IdeasUnlimited provided outbound calling and appointment setting support to an event management firm. They identified qualified prospects, made calls, followed up, set meetings, and shared notes and Read moreWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently express satisfaction with IdeasUnlimited's cost-effectiveness and overall value. Multiple reviews highlight the company's pricing as fitting within budget while delivering quality services. For instance, one client noted, 'Good value for cost,' while another emphasized their 'great culture fit' and 'solid job' in achieving project goals. Overall, the sentiment is positive, with many clients stating that the services provided surpass expectations, making it a worthy investment.Was this helpful?
More responsive than most other service providers
Get in TouchIdeasUnlimited is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
See All Locations (2)Koronadal City, Philippines
2nd floor, The Atrium building, Corner Judge alba street, Corner Aguinaldo st. Zone III
Koronadal City, Philippines 00000101 - 150
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UndisclosedUndisclosed1,000 - 9,999Makati, Philippines
Services provided
10% Sales Outsourcing15% Back Office Outsourcing15% PEO/Employee Leasing +5 services15% Recruiting15% Staffing10% Customer Service Outsourcing10% Employer of Record (EOR) Services10% Finance & Accounting Outsourcing (FAO)See all 1 projectsPenbrothers is a staffing services provider specializing in talent acquisition and HR management. The company received highly positive feedback, with 100% of reviews highlighting their strong communication, value alignment, and significant contributions to building high-performance teams. Penbrothers successfully improved ROI by facilitating the hiring of over 15 individuals, demonstrating their effectiveness as a key talent partner.
Industry Experience
Penbrothers has demonstrated expertise in the hospitality and leisure industry, notably through their collaboration with Servantex, a staffing provider. The feedback highlights their strengths in talent acquisition, HR management, and project execution, resulting in significant ROI and rapid team expansion. Overall sentiment in this sector is highly positive, with clients appreciating Penbrothers' strong communication, alignment of values, and ability to meet hiring demands efficiently.
Read All ReviewsSelect Industry to see insights
Hospitality & leisureWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight Penbrothers' competitive pricing and overall value for money. One client noted that Penbrothers fit their budget while delivering high-quality services, resulting in a significant ROI and accelerated hiring processes. The positive sentiment is reinforced by feedback on strong communication and alignment with client values, emphasizing their role as a valuable partner in building effective teams.Was this helpful?
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$1,000+< $25 / hr1,000 - 9,999Pasig, Philippines
Services provided
10% Sales Outsourcing60% Back Office Outsourcing16% Customer Service Outsourcing +1 service14% Call Center ServicesSee all 4 projectsAcquire BPO is a business process outsourcing company specializing in inbound and outbound call services, offering fast and efficient telemarketing and customer support solutions. Reviewers frequently highlight their strengths in quick response times and meeting deadlines, with 100% of feedback indicating satisfaction with service quality. Opportunities for improvement include reducing wait times and increasing staff availability.
Reviews mention Timely
Clients have expressed a positive sentiment regarding Acquire BPO's timeliness, noting that the service meets deadlines proficiently and emphasizes quick responses. One client highlighted that calls are handled efficiently, often within seconds, reflecting a commitment to timely customer service. However, there is a suggestion for improvement in reducing wait times and increasing the availability of representatives to further enhance this aspect.-
Calling Services for Nonprofit
4.5 Dec 24, 2017This service meets deadlines proficiently because of its simple structure. Everyday, this service gives preference to the customer, which is always right, in a timely manner possible. They respond very quickly when talking to customers, often in a matter of seconds.
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Industry Experience
Acquire Intelligence has demonstrated expertise in various industries, including Nonprofit, Hospitality & Leisure, Consumer Products, and Other Industries. Clients have praised their responsiveness, efficiency, and ability to save significant costs and time, with sentiments indicating strong satisfaction across sectors. Their strengths include quick communication and effective telemarketing services, making them a suitable choice for companies seeking to enhance customer engagement and streamline operations.
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Consumer Products Other Industry Nonprofit Hospitality & leisureWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have consistently praised Acquire Intelligence for their cost-effective services, with one client noting savings of approximately $1,000 monthly and another mentioning a $150,000 monthly reduction in operational costs. Their pricing structures, which include package deals and monthly billing, are perceived as reasonable, though some feedback suggests potential for lower prices. Overall, the sentiment reflects a strong appreciation for the value provided relative to the costs incurred.Was this helpful?
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$1,000+< $25 / hr1,000 - 9,999Quezon City, Philippines
Services provided
10% Sales Outsourcing10% Accounting10% Back Office Outsourcing +7 services10% Call Center Services10% Customer Service Outsourcing10% Finance & Accounting Outsourcing (FAO)10% HR Outsourcing10% IT Managed Services10% IT Staff Augmentation10% StaffingSee all 12 projectsSourcefit is a comprehensive outsourcing solutions provider that specializes in recruitment, office space provision, and various backend services including HR, IT, and accounting. Reviews highlight Sourcefit's responsiveness, effective communication, and value for cost, with about 95% mentioning successful outcomes like team growth and service satisfaction. However, a small number (approximately 5%) noted room for improvement in recruiting speed and proactive communication.
Reviews mention Puts the customer first
Sourcefit consistently prioritizes customer needs, as highlighted by a long-standing client who praised their responsiveness and helpfulness throughout an eight-year partnership. The client noted that Sourcefit demonstrated a deep understanding of their business requirements, providing essential services like HR support and office management. Overall, the sentiment is overwhelmingly positive, with the client expressing high satisfaction and recommending Sourcefit for their excellent service.-
HR Support & Staff Augmentation for Digital Agency
5.0 Feb 8, 2024They are very responsive and helpful to our requirements throughout. Extremely friendly, they had a deep understanding of our business requirements and operated a well-established process to meet our objectives. I don't think so, given we have been satisfied with their services over 8+ years I would say they provide an excellent service.
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Industry Experience
Sourcefit has demonstrated expertise primarily in the Construction, Financial Services, Medical, Information Technology, and Other industries. Clients have commended Sourcefit for its rapid staffing solutions, effective project management, and strong communication. Specific feedback highlights successful office setups in Construction, operational support in Financial Services, and reliable performance in Medical services. Overall, the sentiment across these industries is positive, indicating that Sourcefit is well-suited for clients seeking responsive and quality-driven solutions.
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Medical Logistics & Supply Chain Software Information technology Construction Financial servicesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight Sourcefit's competitive pricing and high value for money. Feedback indicates that their services fit within budget constraints while delivering exceptional quality and responsiveness. For instance, one client noted, 'Good value for cost' and another emphasized their 'great culture fit' alongside pricing considerations. Overall, the sentiment reflects satisfaction with the cost-effectiveness of Sourcefit's offerings, making them a favorable choice for various operational needs.Was this helpful?
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$5,000+< $25 / hr50 - 249Caloocan, Philippines
Services provided
10% Sales Outsourcing45% Customer Service Outsourcing35% Call Center Services +1 service10% Back Office OutsourcingSee all 1 projectsvlbpo cx is a customer service outsourcing company specializing in building and managing scalable customer service departments. The reviews indicate a high level of satisfaction, highlighting their proactive project management, quality assurance processes, and ability to align with client values. Notably, 100% of reviewers mentioned their flexibility and commitment to quality, while no areas for improvement were identified.
Industry Experience
vlbpo cx has demonstrated notable expertise in the telecommunications industry, particularly in building scalable customer service operations. Feedback highlights their commitment to quality, proactive project management, and ability to immerse in client culture. Clients report improved customer satisfaction and response times due to vlbpo cx’s tailored training and quality assurance processes. Their strengths suggest a strong fit for companies seeking to enhance customer service in fast-paced environments.
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TelecommunicationsWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently note that vlbpo cx offers excellent value for money, with pricing that fits within budgetary constraints while delivering high-quality service. One client emphasized that their selection was influenced by the 'great culture fit' and 'good value for cost.' The positive sentiment is reflected in improved customer satisfaction scores and efficient scaling of support, demonstrating that vlbpo cx effectively aligns cost with exceptional service delivery.Was this helpful?
See All Locations (2)Caloocan, Philippines
4th Floor Araneta Square Mall
Caloocan, Philippines 140076 - 100
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$1,000+< $25 / hr1,000 - 9,999Cebu City, Philippines
Services provided
10% Sales Outsourcing10% Back Office Outsourcing10% Business Consulting +7 services10% Call Center Services10% Customer Service Outsourcing10% Demand Generation Marketing10% Ecommerce Marketing10% Finance & Accounting Outsourcing (FAO)10% HR Outsourcing10% IT Staff AugmentationSee all 8 projectsStaff Outsourcing Solutions is a customer service and virtual assistance provider that offers tailored outsourcing solutions to enhance operational efficiency and customer satisfaction. With impressive communication and adaptability, 100% of reviewers praise their professional service and responsiveness, highlighting significant improvements in customer support operations and overall business growth. No areas for improvement were noted, indicating high client satisfaction and effective service delivery.
Reviews mention Professional
Clients consistently highlight the professionalism displayed by Staff Outsourcing Solutions, noting the 'excellent leadership' and 'compassion' exhibited by their agents. One customer emphasized their impressive ability to provide 'excellent service and support for customers,' reflecting a strong commitment to professionalism. Overall, the sentiment surrounding professionalism is overwhelmingly positive, with clients appreciating the effective communication and resolution of issues.-
Call Center Services for Toy Company
5.0 Aug 23, 2023I am most impressed by both the professionalism and compassion the agents have for the customers. Excellent leadership from Team lead all the way up the chain! Any outstanding issues have been resolved through communication.
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Industry Experience
Staff Outsourcing Solutions has demonstrated expertise across various sectors, including eCommerce, Consumer Products, Retail, Transportation, and Information Technology. Feedback highlights their strengths in customer service, responsiveness, and effective project management. Clients in eCommerce and Consumer Products notably praised their ability to enhance customer satisfaction and service efficiency. Overall, sentiment is highly positive, suggesting they are especially well-suited for companies seeking reliable support in customer service and operations across these industries.
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eCommerce Consumer Products Retail Transportation Information technologyWas this helpful?
More responsive than most other service providers
Get in TouchStaff Outsourcing Solutions is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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$50,000+< $25 / hr250 - 999Mandaue, Philippines
Services provided
10% Sales Outsourcing25% Call Center Services10% Accounting +8 services10% Back Office Outsourcing10% Finance & Accounting Outsourcing (FAO)10% HR Outsourcing5% Content Moderation Services5% Customer Service Outsourcing5% Recruitment Process Outsourcing5% Web Design5% Web DevelopmentSee all 1 projectsMySource Solutions is a lead generation company known for its exceptional organizational skills and competitive pricing. Their team is highly responsive, available 24/7, and consistently delivers results, with positive feedback from 100% of reviewers highlighting their ability to provide a significant return on investment. Clients appreciate their attentive listening and adaptability to client needs.
Industry Experience
MySource Solutions has demonstrated expertise primarily in the real estate sector, excelling in lead generation services. Clients highlight their effective organization, responsiveness, and competitive pricing, resulting in significant ROI through increased high-quality leads. The overall sentiment is highly positive, emphasizing their strong communication and willingness to adapt to client needs. Potential clients in real estate can expect a reliable partner skilled in enhancing lead generation strategies.
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Real estateWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have expressed a positive sentiment regarding MySource Solutions' pricing and value for money. One client noted their pricing as 'very competitive' and highlighted a significant return on investment, with 2–3 quality leads generated daily. The managing partner emphasized that the service provided excellent value, stating, 'they provide excellent service for the price.' Overall, clients appreciate the cost-effectiveness and quality of service received.Was this helpful?
See All Locations (1)Mandaue, Philippines
Hernan Cortes Street
Mandaue, Philippines 6014201 - 250
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$1,000+< $25 / hr250 - 999Quezon City, Philippines
Services provided
10% Sales Outsourcing30% Back Office Outsourcing16% Customer Service Outsourcing +3 services15% Finance & Accounting Outsourcing (FAO)15% PEO/Employee Leasing14% Call Center ServicesSee all 4 projectsPremier BPO is a back office service provider known for delivering efficient and quality solutions that enhance business operations. Reviewers praise their ability to improve speed and ease of operations, with positive feedback on their customer service and solution-oriented approach. Approximately 67% of the reviews highlight their strengths in client service and communication, while some note an opportunity for price improvement.
Industry Experience
Premier BPO has garnered positive feedback across the IT Services and Manufacturing industries. Clients in IT highlight their efficiency, client service, and cost-saving capabilities, noting significant revenue increases and time savings. In Manufacturing, customers commend their approachability and the ease of access to services, though time savings are less emphasized. Overall, Premier BPO is recognized for enhancing operational efficiency and providing reliable support in both sectors, making them a strong candidate for projects in these industries.
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IT Services ManufacturingWas this helpful?
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See All Locations (3)Quezon City, Philippines
30th Floor, Cyberone Building, Eastwood Avenue, Bagumbayan, Libis,
Quezon City, Philippines 180031 - 40
63.917.559.0169
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$1,000+Undisclosed1,000 - 9,999Lucena, Philippines
Services provided
25% Sales Outsourcing65% Call Center Services10% Social Media MarketingSee all 13 projectsUpstream BPO is a Sales Outsourcing Solutions company specializing in lead research, prospecting, and sales team augmentation. Positive feedback is prevalent, with 100% of reviewers highlighting their ability to exceed expectations and deliver on objectives such as lead generation and data enrichment. The company is praised for its adaptability, proactive project management, and impressive support and work quality.
Reviews mention Exceeds expectations
The feedback from Saglo Companies highlights that Upstream BPO exceeded expectations by demonstrating exceptional project management and proactive communication. The client appreciated the team's ability to anticipate needs and maintain project momentum, noting that deliverables were consistently met with high quality. Specifically, the caliber of work and support provided by Upstream BPO's team was particularly impressive, reinforcing a strong alignment with the client's goals and values.-
Sales Outsourcing for Shopping Center Operator
5.0 Mar 6, 2024The remaining members of the Upstream BPO team have gone above and above to maintain project momentum and increase impact. They were proactive in anticipating our needs and advancing the project, not merely responsive to our demands. The level of assistance provided by our points of contact and the caliber of their work really impressed me. They completely exceeded our expectations, even if we felt our aims were lofty.
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Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently express satisfaction with Upstream BPO's cost and value for money. One client noted the 'good value for cost' and praised the company's ability to exceed expectations despite lofty goals. Another highlighted significant savings on hardware and training, attributing improved productivity to their services. While some clients acknowledged areas for improvement, the overall sentiment reflects that Upstream BPO delivers reliable, high-quality services that justify their investment.Was this helpful?
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See All Locations (3)Lucena, Philippines
2nd floor, GC bldg Granja street Barangay
Lucena, Philippines 43011001 - 2000
+60327744041
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UndisclosedUndisclosed250 - 999Manila, Philippines
Services provided
20% Sales Outsourcing40% Customer Service Outsourcing20% Finance & Accounting Outsourcing (FAO) +2 services10% Back Office Outsourcing10% HR OutsourcingSee all 2 projectsReliasourcing Inc is a Sales Development Agency specializing in Sales Outsourcing Solutions and Sales Team Outsourcing. With a focus on achieving sales and productivity targets, the company consistently impresses with its high customer satisfaction, recording an 80% CSAT score and significant churn improvements. Feedback is overwhelmingly positive, highlighting their strong work culture and effective project management.
1 of 1 Sales Outsourcing reviews are 5 stars1 new review for Sales Outsourcing in past 6 months$10,000 – $49,000 avg. project costRead 1 ReviewSales Outsourcing PROJECT HIGHLIGHT
Sales & Customer Service Outsourcing for Healthcare Company
5.0 — Reliasourcing Inc handles a healthcare company's sales and customer service efforts. They handle outbound and inbound campaigns to increase conversion rates and meet sales targets. Read moreWas this helpful?
Industry Experience
Reliasourcing Inc has demonstrated expertise in the Healthcare and IT Services industries, receiving favorable feedback for their proactive and customer-focused approach. In Healthcare, they excelled in sales and customer service, achieving significant revenue and high customer satisfaction scores. In IT Services, their efficient lead sourcing and meeting coordination contributed to substantial client growth. Overall, they are recognized for their strong project management, high-quality personnel, and ability to adapt quickly to client needs, making them suitable partners in these sectors.
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Healthcare IT ServicesWas this helpful?
See All Locations (2)Manila, Philippines
5th Avenue, corner 25th St, Taguig, Metro Manila
Manila, Philippines50 - 75
+639688559429
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$10,000+< $25 / hr250 - 999Mandaluyong, Philippines
Services provided
20% Sales Outsourcing25% Customer Service Outsourcing20% Back Office Outsourcing +2 services20% Call Center Services15% Finance & Accounting Outsourcing (FAO)See all 12 projectsMagellan Solutions Outsourcing Inc is a comprehensive outsourcing service provider, offering back office, inbound, and outbound services. Reviewers consistently commend their professionalism, efficiency, and significant cost and time savings. Positive feedback dominates, with clients highlighting strengths such as adaptability and strong customer service. A notable 100% of reviews mention their ability to alleviate workload stress and improve business operations.
Reviews mention Receptive
Clients have expressed a highly positive sentiment regarding Magellan Solutions Outsourcing Inc's receptiveness. They highlight the company's outstanding customer service, professionalism, and ability to effectively address customer needs, leading to a 10% increase in satisfaction rates. One client noted significant savings in man-hours and estimated financial benefits, emphasizing their eagerness for a continued partnership and satisfaction with the provider's performance.-
Call Center Management for Life Sciences Company
4.5 Nov 2, 2017Their strengths are their professionalism, organization and ability to relate to the customer's needs. I am highly satisfied in their performance so far. I look forward to a continued partnership.
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Industry Experience
Magellan Solutions Outsourcing Inc demonstrates strong expertise in various industries, particularly Healthcare, Retail, Manufacturing, Media, and IT Services. Clients consistently praise their professionalism, efficiency, and ability to enhance customer service while saving time and resources. Feedback indicates significant positive impact in Healthcare and Retail sectors, with notable strengths in call handling and back-office support. Overall, the sentiment is highly favorable, making them a compelling choice for companies seeking reliable outsourcing solutions in these industries.
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Retail Healthcare Manufacturing Media Transportation IT Services Consumer ProductsWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Overall feedback regarding Magellan Solutions Outsourcing Inc. indicates a strong positive sentiment towards their cost and value for money. Clients appreciate the savings in time and money, with one stating they save thousands monthly. Another noted they spend between $10,000 and $49,999 annually, emphasizing satisfaction with the pricing structure. Several reviews highlight that the services provided are worth the investment, with clients valuing the efficiency and professionalism that contribute to significant operational cost reductions.Was this helpful?
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$1,000+< $25 / hr10 - 49Davao City, Philippines
Services provided
11% Sales Outsourcing30% Email Marketing15% Call Center Services +4 services14% Back Office Outsourcing10% Content Marketing10% Customer Service Outsourcing10% Social Media MarketingSee all 6 projectsKonnektors is a Sales Outsourcing Solutions provider excelling in sales process outsourcing, lead generation, and website development. All reviewers noted their outstanding commitment and strong team management, contributing to seamless coordination and productivity. Their tailored strategies in sales and effective customer follow-up systems foster trust and ensure sustained growth, with 100% of feedback highlighting their success in lead conversion and business expansion.
Reviews mention Hard working
Konnektors has received positive feedback for their hard-working nature, particularly highlighted by a client who noted their tireless efforts in setting and rescheduling appointments. The client emphasized their commitment, stating that Konnektors worked diligently until a meeting was secured. Additionally, the overall sentiment reflects appreciation for their customer-friendly approach and effective communication, contributing to a smooth workflow and successful project outcomes.-
Appointment Setting for IT & Telecom Consulting Company
4.5 Oct 7, 2021Workflow was very smooth. Provided weekly status report, updated google sheet to track, kept in touch with us often. Very driven and customer-friendly. Easy to work with them. Very friendly folks in the company.
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0 of 1 Sales Outsourcing reviews are 5 stars1 new review for Sales Outsourcing in past 6 months$10,000 – $49,000 avg. project costRead 1 ReviewSales Outsourcing PROJECT HIGHLIGHT
Web Dev & Lead Generation for Trading Co
4.5 — Konnektors has generated leads for a trading company. The team has also built a website, created product flyers, and handled lead follow-ups. Read moreWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Konnektors is frequently praised for providing good value for cost, with clients noting that their pricing fits within budget constraints while delivering high-quality leads and effective services. One client stated, 'Good value for cost,' while another highlighted their 'excellent ROI' and seamless process. However, there was a contrasting experience where a client felt that expectations were not met, indicating a potential inconsistency in delivery. Overall, the sentiment regarding value and pricing is largely positive.Was this helpful?
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UndisclosedUndisclosed50 - 249Makati, Philippines
Services provided
10% Sales Outsourcing65% Customer Service Outsourcing15% Back Office Outsourcing +1 service10% Call Center ServicesSee all 3 projectsConcert 8 Solutions Inc. is a Business Process Outsourcing (BPO) company that provides helpdesk and live chat support services. The firm received mixed reviews, with 67% positive feedback praising its professionalism, responsiveness, and effective communication. However, 33% of reviews raised serious concerns about unethical conduct and financial dishonesty.
Industry Experience
Concert 8 Solutions Inc. has received positive feedback particularly in the IT Services and Media industries. Clients from IT Services praise their helpdesk support and professionalism, though some issues regarding financial practices were noted. In the Media sector, they excelled in providing live chat support, resulting in increased sales inquiries. Overall, they are regarded as responsive and dedicated, making them a suitable choice for clients in IT and Media seeking reliable outsourced services.
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IT Services Other Industry MediaWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients generally perceive Concert 8 Solutions Inc. as offering good value for money, with comments highlighting their competitive pricing and professional service. One client noted their 'good value for cost' and another appreciated their responsiveness and professionalism. However, a serious concern was raised regarding unethical practices related to deposit refunds, which negatively impacted the overall sentiment. Overall, while some clients were satisfied with the service quality, issues regarding financial integrity were significant.Was this helpful?
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See All Locations (1)Makati, Philippines
Philippines Address: Ground Floor, Alco Building, 391 Sen. Gil J. Puyat Ave.
Makati, Philippines 120976 - 100
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$1,000+< $25 / hr50 - 249Cebu City, Philippines
Services provided
13% Sales Outsourcing25% Back Office Outsourcing24% Call Center Services +3 services13% Customer Service Outsourcing13% HR Outsourcing12% RecruitingSee all 4 projectsOptimumSource is a back office service provider specializing in data entry, payment processing, and secure information management. Across reviews, they are consistently praised for their reliability, expertise, and excellent communication, with 100% of reviewers highlighting their ability to save time and costs. Clients express high satisfaction, noting significant cost savings and over 100 hours saved monthly, with no major areas for improvement identified.
Industry Experience
OptimumSource has received positive feedback across various industries, including Manufacturing, Business Services, Financial Services, and Human Resources. Clients praise their expertise in data security, reliability, and customer service, noting significant time and cost savings. In Manufacturing, they excel at safeguarding data, while in Business Services and HR, they effectively manage back-office operations and compliance. Overall, the sentiment is highly favorable, indicating a strong fit for clients seeking comprehensive back-office solutions and support in these sectors.
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Manufacturing Business services Financial services Human ResourcesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight OptimumSource's competitive pricing and significant value for money. One client noted a monthly saving of $2,000, while another reported savings exceeding $10,000 monthly. Their billing structure is clear, with monthly charges for base services and additional costs for advanced needs. Overall, clients appreciate the cost-effectiveness and reliability of OptimumSource, indicating that the services provided exceed in-house capabilities at a favorable price.Was this helpful?
See All Locations (2)Cebu City, Philippines
Unit 1104-A 11th floor Keppel Center Samar Loop cor. Cardinal Rosales Avenue Cebu Business Park
Cebu City, Philippines 60006 - 9
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Undisclosed< $25 / hr1,000 - 9,999Mandaluyong, Philippines
Services provided
10% Sales Outsourcing10% Back Office Outsourcing10% Call Center Services +7 services10% Customer Service Outsourcing10% Finance & Accounting Outsourcing (FAO)10% HR Consulting10% HR Outsourcing10% IT Managed Services10% IT Staff Augmentation10% IT Strategy ConsultingConnectOS is an IT strategy consulting company. Located in Mandaluyong, Philippines and Melbourne, Australia, the firm provides IT strategy consulting and IT managed services.
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$10,000+< $25 / hr10 - 49Iloilo City, Philippines
Services provided
15% Sales Outsourcing50% Customer Service Outsourcing25% Back Office Outsourcing +1 service10% Finance & Accounting Outsourcing (FAO)Outsourced VA is a small Customer Service Outsourcing company. Established in 2009, the team provides Customer Service Outsourcing and Back Office Outsourcing.
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$1,000+< $25 / hr50 - 249General Santos City, Philippines
Services provided
10% Sales Outsourcing10% Accounting10% Back Office Outsourcing +7 services10% Call Center Services10% Customer Service Outsourcing10% Family Law10% Finance & Accounting Outsourcing (FAO)10% UX/UI Design10% Video Production10% Web DesignVirtualChampsGlobal is a web design company. In General Santos City, Philippines, the agency offers Web Design and UX/UI Design.
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$5,000+< $25 / hr250 - 999Mandaluyong, Philippines
Services provided
10% Sales Outsourcing40% Call Center Services20% Customer Service Outsourcing +4 services15% Back Office Outsourcing5% IT Managed Services5% IT Staff Augmentation5% Social Media MarketingIn Mandaluyong, Philippines and Manila, Philippines, HSN Philippines, Inc. Is a phone answering service. The team focuses on Call Center Services and Customer Service Outsourcing.
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$10,000+< $25 / hr10,000+Cebu City, Philippines
Services provided
20% Sales Outsourcing40% Call Center Services30% Customer Service Outsourcing +1 service10% Back Office OutsourcingSee all 16 projectsFusion CX is a professional BPO services provider specializing in order taking, complaint handling, and outbound call center operations. The company is commended for its problem-solving attitude and dedication, with 85% of reviews highlighting improved customer experience and cost savings. Reviewers also note strengths in communication and time-saving, though some suggest enhancements in pricing structures and tech solutions.
Reviews mention Hard working
Clients have consistently praised Fusion CX for their hard work and dedication. One client noted their impressive ability to manage operations even during holidays, highlighting their commitment to providing continuous service. Additionally, the successful handling of over 6,000 calls per month resulted in doubled sales, demonstrating their effectiveness and diligence in meeting project demands. Overall, the sentiment reflects a strong appreciation for their hardworking nature and reliability in delivering results.-
Order & Complaint Management Support for Delivery App Co
5.0 Jul 5, 2022What did you find most impressive or unique about this company? They manage to work even within holidays.
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Industry Experience
Fusion CX has received positive feedback across various industries, including Retail, Business Services, IT Services, Telecommunications, Hospitality, Manufacturing, and Nonprofit. Clients commend their expertise in improving customer experience, lead generation, and operational efficiency. The sentiment is particularly strong in Retail and Business Services, where partners noted significant sales increases and streamlined workflows. Overall, Fusion CX demonstrates strengths in problem-solving, communication, and cost-effectiveness, making them a suitable choice for companies seeking robust outbound services.
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Retail Business services Information technology Hospitality & leisure Manufacturing IT Services Nonprofit TelecommunicationsWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have generally expressed satisfaction with Fusion CX's pricing, noting it as competitive and offering good value for money. One client highlighted saving approximately $4,000 monthly in labor costs, while another mentioned they found the best price for their needs. However, some reviews suggested that pricing could be improved, indicating a desire for a more transparent structure. Overall, the sentiment is positive, with many clients appreciating the balance between cost and quality of service.Was this helpful?
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$1,000+< $25 / hr50 - 249Angeles, Philippines
Services provided
20% Sales Outsourcing20% Back Office Outsourcing20% Call Center Services +2 services20% Customer Service Outsourcing20% StaffingEstablished in 2016, ShoreAgents is a call center. Located in Angeles, Philippines, the team provides Call Center Services and Back Office Outsourcing.
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$1,000+< $25 / hr50 - 249Ormoc, Philippines
Services provided
20% Sales Outsourcing20% Accounting20% Back Office Outsourcing +2 services20% Customer Service Outsourcing20% StaffingVirtual Staffing Solutions, a Back Office Outsourcing company, specialize in Back Office Outsourcing and Accounting. They were launched in 2018.
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UndisclosedUndisclosed250 - 999Cebu City, Philippines
Services provided
10% Sales Outsourcing30% Back Office Outsourcing15% Call Center Services +6 services15% Customer Service Outsourcing10% Building Security Services10% IT Managed Services4% HR Outsourcing4% Staffing2% PEO/Employee LeasingAmeeratel is a Back Office Outsourcing company launched in 2012. The agency provides Back Office Outsourcing and Call Center Services, and is midsize.
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$5,000+$50 - $99 / hr50 - 249Taguig, Philippines
Services provided
24% Sales Outsourcing20% Back Office Outsourcing20% Customer Service Outsourcing +3 services16% Call Center Services10% CRM Consulting and SI10% IT Strategy ConsultingSales Outsourcing company LaQuest Inc is located in Taguig, Philippines and New Delhi, India. The team focuses on Sales Outsourcing and Back Office Outsourcing.
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$10,000+$25 - $49 / hr50 - 249Cabuyao, Philippines
Services provided
20% Sales Outsourcing40% Call Center Services20% Back Office Outsourcing +1 service20% Customer Service OutsourcingStaff Callture Incorporated is a phone answering service founded in 2013. Their services include Call Center Services and Back Office Outsourcing.
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UndisclosedUndisclosed250 - 999Cebu City, Philippines
Services provided
15% Sales Outsourcing15% Back Office Outsourcing15% Customer Service Outsourcing +6 services15% Finance & Accounting Outsourcing (FAO)10% Accounting10% Business Consulting10% Staffing5% Executive Search5% RecruitingVault Outsourcing is a midsize North Sydney, Australia-based Back Office Outsourcing company. The team provides Back Office Outsourcing and Finance & Accounting Outsourcing (FAO).
Read moreSee All Locations (3)Cebu City, Philippines
17th Floor Sky Rise 4B
Cebu City, Philippines76 - 100
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$250,000+$25 - $49 / hr1,000 - 9,999Pasay, Philippines
Services provided
15% Sales Outsourcing65% Customer Service Outsourcing20% Call Center ServicesTSA Group, a Customer Service Outsourcing company, was launched in 1997. The firm provides Customer Service Outsourcing and Call Center Services.
Read moreSee All Locations (5)Pasay, Philippines
14th Floor, Five E-Com Centre Building Harbor Drive, Mall of Asia Complex
Pasay, Philippines 1300501 - 750
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UndisclosedUndisclosed10 - 49Makati, Philippines
Services provided
20% Sales Outsourcing20% Corporate Training & Coaching20% Direct Marketing +2 services20% HR Consulting20% Marketing StrategyOntime Staffing Solutions Inc., a Direct Marketing company, provides Direct Marketing and Marketing Strategy. The firm is located in Makati, Philippines.
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$1,000+< $25 / hr10,000+Bacolod, Philippines
Services provided
15% Sales Outsourcing65% Call Center Services20% Customer Service OutsourcingTranscom is a large telephone answering service located in Örebro, Sweden and Bacolod, Philippines. Their services include Call Center Services and Customer Service Outsourcing.
Read moreSee All Locations (2)Bacolod, Philippines
Singcang-Airport
Bacolod, Philippines 6100501 - 750
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$1,000+Undisclosed250 - 999Pasig, Philippines
Services provided
10% Sales Outsourcing30% Call Center Services20% Back Office Outsourcing +6 services15% Customer Service Outsourcing5% Content Marketing5% Email Marketing5% Social Media Marketing5% Web Design5% Web DevelopmentTelephone answering service One Contact Center offers Call Center Services and Back Office Outsourcing. They are located in Los Angeles, California and Pasig, Philippines.
Read moreSee All Locations (2)Pasig, Philippines
1605 Doña Julia Vargas Avenue
Pasig, Philippines76 - 100
+632-8359-8142
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UndisclosedUndisclosed250 - 999Clark Special Economic Zone, Philippines
Services provided
15% Sales Outsourcing15% Back Office Outsourcing15% Call Center Services +4 services15% Customer Service Outsourcing15% Finance & Accounting Outsourcing (FAO)15% HR Outsourcing10% Content Writing ServicesThe Remote Group, a call center, was established in 2020. The midsize team provides Call Center Services and Back Office Outsourcing.
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$1,000+< $25 / hr10 - 49Naga, Philippines
Services provided
10% Sales Outsourcing25% Customer Service Outsourcing20% Search Engine Optimization +3 services15% Call Center Services15% Pay Per Click15% Web DesignSee all 1 projectsDigital Minds BPO Services specializes in creating visually appealing, search engine optimized, and user-friendly websites, often using WordPress, with added features such as e-commerce capabilities and social media integration. The overall feedback highlights their strong project management skills, responsiveness, and ability to exceed client expectations, demonstrating a professional and proactive approach to their work.
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$10,000+< $25 / hr50 - 249Iloilo City, Philippines
Services provided
25% Sales Outsourcing25% Back Office Outsourcing25% Call Center Services +1 service25% Customer Service OutsourcingOneBPO is a call center launched in 2004. The team offers Call Center Services and Back Office Outsourcing and is headquartered in Las Vegas, Nevada and Iloilo City, Philippines.
Read moreSee All Locations (1)Iloilo City, Philippines
Lopez Jaena Street
Iloilo City, Philippines 5000151 - 200
+1 844 560 8092
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$1,000+< $25 / hr50 - 249Mandaluyong, Philippines
Services provided
25% Sales Outsourcing25% Customer Service Outsourcing25% Finance & Accounting Outsourcing (FAO) +2 services13% Back Office Outsourcing12% Call Center ServicesAxiem Corp., a Finance & Accounting Outsourcing (FAO) company, was established in 2013. They offers Finance & Accounting Outsourcing (FAO) and Sales Outsourcing.
Read more -
UndisclosedUndisclosed250 - 999Mandaue City, Philippines
Services provided
10% Sales Outsourcing35% Call Center Services15% Customer Service Outsourcing +7 services10% Back Office Outsourcing5% Business Consulting5% Pay Per Click5% Search Engine Optimization5% Social Media Marketing5% Web Design5% Web DevelopmentForward Bpo Inc., a phone answering service, was launched in 2017. The agency focuses on Call Center Services and Customer Service Outsourcing, and is midsize.
Read more -
$1,000+< $25 / hr10 - 49Pasig, Philippines
Services provided
25% Sales Outsourcing25% Call Center Services25% Customer Service Outsourcing +1 service25% StaffingCall center WinSolutions Corporation focuses on Call Center Services and Customer Service Outsourcing. They were founded in 2014.
Read more -
Undisclosed< $25 / hr50 - 249Quezon City, Philippines
Services provided
20% Sales Outsourcing30% Back Office Outsourcing30% Product Design +1 service20% Finance & Accounting Outsourcing (FAO)Product Design company NightOwl Consultin is based in Dover, Delaware and Quezon City, Philippines. Their services include Product Design and Back Office Outsourcing.
Read moreSee All Locations (1)Quezon City, Philippines
135 West Avenue
Quezon City, Philippines 110576 - 100
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$1,000+< $25 / hr50 - 249Cebu City, Philippines
Services provided
15% Sales Outsourcing25% Customer Service Outsourcing15% Back Office Outsourcing +3 services15% Content Marketing15% Recruiting15% StaffingCSV Now, a Customer Service Outsourcing company, was established in 2020. They focuses on Customer Service Outsourcing and Content Marketing.
Read moreSee All Locations (2)Cebu City, Philippines
Bohol Avenue
Cebu City, Philippines 600076 - 100
+639770782277
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$5,000+< $25 / hr50 - 249Mandaue City, Philippines
Services provided
15% Sales Outsourcing20% Back Office Outsourcing20% HR Outsourcing +5 services15% Customer Service Outsourcing15% IT Staff Augmentation5% Other Digital Marketing5% Search Engine Optimization5% Social Media MarketingContact Center Solutions PH is a Back Office Outsourcing company. The Mandaue City, Philippines-based team specializes in Back Office Outsourcing and HR Outsourcing.
Read more -
$1,000+< $25 / hr250 - 999Lucena, Philippines
Services provided
20% Sales Outsourcing40% Call Center Services30% Back Office Outsourcing +1 service10% Customer Service OutsourcingLocated in Lucena, Philippines, Upstream BPO Inc is a midsize telephone answering service. The team specializes in Call Center Services and Back Office Outsourcing.
Read more -
$1,000+< $25 / hr250 - 999Mandaue, Philippines
Services provided
10% Sales Outsourcing10% Accounting10% Back Office Outsourcing +7 services10% Business Consulting10% Call Center Services10% Customer Service Outsourcing10% Graphic Design10% Market Research10% Product Design10% Video ProductionHomeSourced Inc is a Market Research company. They are in Mandaue, Philippines and have midsize team of experts. Their services include Market Research and Product Design.
Read more -
Undisclosed< $25 / hr50 - 249Panabo, Philippines
Services provided
20% Sales Outsourcing20% Back Office Outsourcing20% Call Center Services +2 services20% Email Marketing20% TranslationITalkcallcenter, an Email Marketing company, was established in 2023. They specializes in Email Marketing and Call Center Services.
Read more
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List of the Top Philippines B15B Sales Outsourcing Services
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$1,000+< $25 / hr1,000 - 9,999Gilbert, AZ
Ability to deliver
39.2/40.019.6/20 Reviews10/10 Clients & Experience9.6/10 Market PresenceService focus
10% Sales Outsourcing90% Other -
$1,000+< $25 / hr1,000 - 9,999Hollywood, FL
Ability to deliver
38.9/40.020/20 Reviews10/10 Clients & Experience8.9/10 Market PresenceService focus
10% Sales Outsourcing90% Other -
$1,000+< $25 / hr50 - 249Sugar Land, TX
Ability to deliver
38.1/40.020/20 Reviews10/10 Clients & Experience8.1/10 Market PresenceService focus
10% Sales Outsourcing90% Other -
$1,000+< $25 / hr50 - 249Chicago, IL
Ability to deliver
35.4/40.016.6/20 Reviews9.5/10 Clients & Experience9.3/10 Market PresenceService focus
15% Sales Outsourcing85% Other -
$5,000+< $25 / hr1,000 - 9,999Cebu City, Philippines
Ability to deliver
34.6/40.017.8/20 Reviews10/10 Clients & Experience6.8/10 Market PresenceService focus
10% Sales Outsourcing90% Other -
UndisclosedUndisclosed1,000 - 9,999Makati, Philippines
Ability to deliver
32/40.016.4/20 Reviews7.2/10 Clients & Experience8.4/10 Market PresenceService focus
10% Sales Outsourcing90% Other -
$1,000+< $25 / hr1,000 - 9,999Pasig, Philippines
Ability to deliver
30.9/40.015/20 Reviews6.8/10 Clients & Experience9.2/10 Market PresenceService focus
10% Sales Outsourcing90% Other -
$1,000+< $25 / hr10 - 49New York, NY
Ability to deliver
30/40.016/20 Reviews8.1/10 Clients & Experience5.9/10 Market PresenceService focus
15% Sales Outsourcing85% Other -
$5,000+$25 - $49 / hr250 - 999Lehi, UT
Ability to deliver
29.1/40.018/20 Reviews4.7/10 Clients & Experience6.5/10 Market PresenceService focus
20% Sales Outsourcing80% Other -
$1,000+< $25 / hr1,000 - 9,999Quezon City, Philippines
Ability to deliver
29.1/40.019.4/20 Reviews2.3/10 Clients & Experience7.4/10 Market PresenceService focus
10% Sales Outsourcing90% Other -
$5,000+< $25 / hr50 - 249Kingston, Jamaica
Ability to deliver
26.7/40.016.6/20 Reviews4.6/10 Clients & Experience5.5/10 Market PresenceService focus
10% Sales Outsourcing90% Other -
$1,000+< $25 / hr1,000 - 9,999Cebu City, Philippines
Ability to deliver
26.5/40.016.8/20 Reviews4.2/10 Clients & Experience5.5/10 Market PresenceService focus
10% Sales Outsourcing90% Other -
$50,000+< $25 / hr250 - 999Overland Park, KS
Ability to deliver
23.6/40.016.2/20 Reviews1.4/10 Clients & Experience6/10 Market PresenceService focus
10% Sales Outsourcing90% Other -
$5,000+< $25 / hr250 - 999Davao City, Philippines
Ability to deliver
22.3/40.017.4/20 Reviews0/10 Clients & Experience4.9/10 Market PresenceService focus
20% Sales Outsourcing80% Other -
$1,000+< $25 / hr250 - 999Clarksville, TN
Ability to deliver
22/40.013/20 Reviews2.1/10 Clients & Experience6.9/10 Market PresenceService focus
10% Sales Outsourcing90% Other -
$1,000+Undisclosed1,000 - 9,999Kuala Lumpur, Malaysia
Ability to deliver
21.9/40.016.4/20 Reviews1.5/10 Clients & Experience4/10 Market PresenceService focus
25% Sales Outsourcing75% Other -
UndisclosedUndisclosed250 - 999Pasay, Philippines
Ability to deliver
21.1/40.015.6/20 Reviews0.9/10 Clients & Experience4.6/10 Market PresenceService focus
20% Sales Outsourcing80% Other -
$10,000+< $25 / hr250 - 999Mandaluyong, Philippines
Ability to deliver
20.5/40.014.6/20 Reviews0/10 Clients & Experience5.9/10 Market PresenceService focus
20% Sales Outsourcing80% Other -
$1,000+< $25 / hr10 - 49Davao City, Philippines
Ability to deliver
20.3/40.012.8/20 Reviews2.7/10 Clients & Experience4.8/10 Market PresenceService focus
11% Sales Outsourcing89% Other -
UndisclosedUndisclosed50 - 249New Westminster, Canada
Ability to deliver
19.3/40.011.6/20 Reviews2.4/10 Clients & Experience5.3/10 Market PresenceService focus
10% Sales Outsourcing90% Other -
$1,000+< $25 / hr50 - 249Pasig, Philippines
Ability to deliver
17.8/40.012.6/20 Reviews0/10 Clients & Experience5.2/10 Market PresenceService focus
13% Sales Outsourcing87% Other -
Undisclosed< $25 / hr1,000 - 9,999Mandaluyong, Philippines
Ability to deliver
9.3/40.00/20 Reviews1.5/10 Clients & Experience7.8/10 Market PresenceService focus
10% Sales Outsourcing90% Other -
$10,000+< $25 / hr10 - 49Iloilo City, Philippines
Ability to deliver
9.2/40.00/20 Reviews4.6/10 Clients & Experience4.6/10 Market PresenceService focus
15% Sales Outsourcing85% Other -
$1,000+< $25 / hr50 - 249General Santos City, Philippines
Ability to deliver
8.9/40.00/20 Reviews3.7/10 Clients & Experience5.2/10 Market PresenceService focus
10% Sales Outsourcing90% Other -
$100,000+Undisclosed10,000+Singapore
Ability to deliver
29.4/40.015.8/20 Reviews4.5/10 Clients & Experience9.1/10 Market PresenceService focus
20% Sales Outsourcing80% Other -
$5,000+< $25 / hr250 - 999Mandaluyong, Philippines
Ability to deliver
8.6/40.00/20 Reviews2.1/10 Clients & Experience6.5/10 Market PresenceService focus
10% Sales Outsourcing90% Other -
$10,000+< $25 / hr10,000+Canton, OH
Ability to deliver
34.2/40.014.6/20 Reviews10/10 Clients & Experience9.6/10 Market PresenceService focus
20% Sales Outsourcing80% Other -
$1,000+< $25 / hr50 - 249Angeles, Philippines
Ability to deliver
8.2/40.00/20 Reviews2.7/10 Clients & Experience5.5/10 Market PresenceService focus
20% Sales Outsourcing80% Other -
$1,000+< $25 / hr50 - 249Ormoc, Philippines
Ability to deliver
7.9/40.00/20 Reviews3/10 Clients & Experience4.9/10 Market PresenceService focus
20% Sales Outsourcing80% Other -
UndisclosedUndisclosed250 - 999Cebu City, Philippines
Ability to deliver
7.3/40.00/20 Reviews1.6/10 Clients & Experience5.8/10 Market PresenceService focus
10% Sales Outsourcing90% Other
Latest Sales Outsourcing Articles
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Guide to Call Center Outsourcing
Call center outsourcing is when a company hires a BPO service provider to handle inbound or outbound calls.
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