Remote CoWorker

BACKGROUND

Please describe your company and position.

I am the CEO of ARC REALTY SOLUTIONS LLC

Describe what your company does in a single sentence.

My company promotes real estate investing and mortgage brokering for real estate investors that need loans for their investment properties. 

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Remote CoWorker to accomplish?

• Marketing
• Referrals

SOLUTION

How did you find Remote CoWorker?

Referral

Why did you select Remote CoWorker over others?

Referred to me

How many teammates from Remote CoWorker were assigned to this project?

1 Employee

Describe the scope of work in detail. Please include a summary of key deliverables.

Digital marketing and advertising for loan products to assist real estate investors with investment properties. 

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

There has been some progress made but looking for more content to garner more business. So far it's been a little slow. But hope to see some progress. 

Describe their project management. Did they deliver items on time? How did they respond to your needs?

The items were delivered as I approved them. But response times are great.

What was your primary form of communication with Remote CoWorker?

Email or Messaging App

What did you find most impressive or unique about this company?

What i find most impressive about the company is that they have many people that are eagerly attentive to the job that they perform. They have been reliable and respond in a timely manner.

Are there any areas for improvement or something Remote CoWorker could have done differently?

I have been impressed by their work thus far and will recommend or refer to other people.

BACKGROUND

Please describe your company and position.

I am the manager of a business consulting company.

Describe what your company does in a single sentence.

Business Consulting

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Remote CoWorker to accomplish?

• administrative tasks

SOLUTION

How did you find Remote CoWorker?

Referral

Why did you select Remote CoWorker over others?

• Pricing fit our budget
• Good value for cost
• Referred to me
• Company values aligned

How many teammates from Remote CoWorker were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

monitoring emails, communicating with clients, updating crm

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

We're impressed by Remote CoWorker's dedicated account manager to answer our questions and source candidates to interview.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

yes so far so good!

What was your primary form of communication with Remote CoWorker?

• Virtual Meeting
• Email or Messaging App

Are there any areas for improvement or something Remote CoWorker could have done differently?

no

BACKGROUND

Please describe your company and position.

I am the Safety & Total Human Health of Associated Builders & Contractors of Central Florida

Describe what your company does in a single sentence.

We help our contractor members develop people, win work and perform that work safely, ethically, profitably for the betterment of the communities where we work and live.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Remote CoWorker to accomplish?

Delegate items to give Exec Assistant more time to focus on tasks for CEO.

SOLUTION

How did you find Remote CoWorker?

Online Search

Why did you select Remote CoWorker over others?

• High ratings
• Good value for cost

How many teammates from Remote CoWorker were assigned to this project?

1 Employee

Describe the scope of work in detail. Please include a summary of key deliverables.

To update our database with accurate information on our members and future members; to make calls in order to boost attendance and, in turn, boost revenue.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The data that Charmaigne has entered to update our database has saved me countless hours so that I can focus on more urgent, in-house projects.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

She has delivered on time and is very responsive and communicative.

What was your primary form of communication with Remote CoWorker?

Virtual Meeting

What did you find most impressive or unique about this company?

The efficiency of finding candidates and setting up interviews to get the project started was quick and seamless.

BACKGROUND

Please describe your company and position.

I am the COO of Integrity Distributors

Describe what your company does in a single sentence.

We are a trim and door specialty lumber yard.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Remote CoWorker to accomplish?

Logging various actions and organizing them in an orderly fashion

SOLUTION

How did you find Remote CoWorker?

Online Search

Why did you select Remote CoWorker over others?

The selection of workers matched the skillset and price I was quoted

How many teammates from Remote CoWorker were assigned to this project?

1 Employee

Describe the scope of work in detail. Please include a summary of key deliverables.

The admin assistant help log our daily work. We have a delivery log, driver log, door shop log, Job status log, sub pay log, etc and things are dynamic. So having someone stay up to date with what is happening is extremely helpful.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

We are very small and haven't created measurables yet. But she keeps up.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

My admin is punctual and consistent. Our business is very specialized and takes a while to learn the ins and outs. 

What was your primary form of communication with Remote CoWorker?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

What stands out to me is the consistent quality of service. I appreciate that, and it's why I've remained a customer.

Are there any areas for improvement or something Remote CoWorker could have done differently?

Nothing comes to mind.

BACKGROUND

Please describe your company and position.

I am the Owner of Aura Fragrances of Paris LLC

Describe what your company does in a single sentence.

Perfume wholesaler and e-commerce.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Remote CoWorker to accomplish?

Customer service

SOLUTION

How did you find Remote CoWorker?

Online Search

Why did you select Remote CoWorker over others?

Pricing fit our budget

How many teammates from Remote CoWorker were assigned to this project?

1 Employee

Describe the scope of work in detail. Please include a summary of key deliverables.

• answer support tickets and emails
• call customers when necessary
• process insurance claims and refunds
• verify risky orders

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Customer satisfaction with tickets closed.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

The team is very responsive, thorough, and quick.

What was your primary form of communication with Remote CoWorker?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Ease of onboarding

Are there any areas for improvement or something Remote CoWorker could have done differently?

None come to mind 

BACKGROUND

Please describe your company and position.

I am the Operations Manager of an automotive brokerage company

Describe what your company does in a single sentence.

We're a small automotive brokerage company specializing in helping clients find, negotiate, and secure the best deals on new and used vehicles. With personalized service and expert industry knowledge. 

We simplify the car buying experience by handling everything from vehicle sourcing to financing, We ensure a stress-free experience for our customers. Whether you're looking for luxury, economy, or anything in between, we're committed to getting you behind the wheel of the perfect car at the best price.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Remote CoWorker to accomplish?

• Social Media Marketing
• Lead Generation
• Auto Brokering

SOLUTION

How did you find Remote CoWorker?

Online Search

Why did you select Remote CoWorker over others?

Good value for cost

How many teammates from Remote CoWorker were assigned to this project?

1 Employee

Describe the scope of work in detail. Please include a summary of key deliverables.

• Social Media Support
• CRM
• Lead Generation
• Customer Support
• Sales Assistance

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Social media platforms are up to date with educational and sales information. Leads no longer fall through the cracks. Tasks are being completed in a timely- manner. Everything that we didn't have time to do is being completed by someone who enjoys the work. 

I'm glad that we chose Remote Coworker. Our assistant is knowledgeable and willing to learn new things and share what he knows. This was by far one of the best investments that we made in a while.  

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Our assistant delivers, asks questions, shares concerns, etc. He understands what you're looking for even if you may not know. Sometimes I need a person to read my mind! :) With a little more training and streamling how we exactly want to run things; this is going to be an AWESOME collaboration.

What was your primary form of communication with Remote CoWorker?

Email or Messaging App

What did you find most impressive or unique about this company?

The interview process and being able to start sooner than later. The support and assistance of the staff.

Are there any areas for improvement or something Remote CoWorker could have done differently?

So far so good!

BACKGROUND

Please describe your company and position.

I am the Owner of an accounting company

Describe what your company does in a single sentence.

Accounting for small and medium businesses

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Remote CoWorker to accomplish?

• bookkeeping and accounting support

SOLUTION

How did you find Remote CoWorker?

Online Search

Why did you select Remote CoWorker over others?

Pricing fit our budget

How many teammates from Remote CoWorker were assigned to this project?

1 Employee

Describe the scope of work in detail. Please include a summary of key deliverables.

• Data entry
• Account reconciliations
• SOP creation

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

work is done effectively and on time

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Remote CoWorker has delivered the service on time and in a professional manner.

What was your primary form of communication with Remote CoWorker?

Email or Messaging App

What did you find most impressive or unique about this company?

Cost-effective.

Are there any areas for improvement or something Remote CoWorker could have done differently?

n/a

BACKGROUND

Please describe your company and position.

I am an executive of Golf Supply Shop

Describe what your company does in a single sentence.

Golf Supply Shop sells golf equipment and apparel. 

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Remote CoWorker to accomplish?

• Administrative help
• Marketing help

SOLUTION

How did you find Remote CoWorker?

Online Search

Why did you select Remote CoWorker over others?

• High ratings
• Pricing fit our budget

How many teammates from Remote CoWorker were assigned to this project?

1 Employee

Describe the scope of work in detail. Please include a summary of key deliverables.

Noev has been an essential part of my team and strategy by being an extension of myself. She will handle tasks with minimal oversight. She also takes the initiative to complete tasks without my direction. 

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Task completion. 

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Noev has been wonderful and absolutely meets my needs. 

What was your primary form of communication with Remote CoWorker?

Virtual Meeting

What did you find most impressive or unique about this company?

The customer service is amazing!

Are there any areas for improvement or something Remote CoWorker could have done differently?

All companies can improve, but I think Remote CoWorker has done a fantastic job helping me meet my needs. 

BACKGROUND

Please describe your company and position.

I am an executive of Hearn Marketing

Describe what your company does in a single sentence.

Digital Marketing

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Remote CoWorker to accomplish?

• Content Creation
• Website Build & Design
• File Organization

SOLUTION

How did you find Remote CoWorker?

Online Search

Why did you select Remote CoWorker over others?

• Pricing fit our budget
• Company values aligned
• Customer Service

How many teammates from Remote CoWorker were assigned to this project?

1 Employee

Describe the scope of work in detail. Please include a summary of key deliverables.

Managing my VA and providing quick responses to my requests and ensuring all is working well on both ends of the partnership.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Strong communication that leads to possive results and happy team mates!

Describe their project management. Did they deliver items on time? How did they respond to your needs?

I wanted to take a moment to share my positive experience with Glena de Guzman. She has consistently demonstrated exceptional professionalism and a friendly demeanor. Glena is always quick to respond to my requests and goes above and beyond to ensure that all my needs are met. Her proactive approach in checking in to see if I need any assistance is truly commendable.

I am extremely pleased with the support Glena provides and wanted to acknowledge her outstanding efforts.

What was your primary form of communication with Remote CoWorker?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

EVERYONE has been extremely nice and helpful!

Are there any areas for improvement or something Remote CoWorker could have done differently?

None.

BACKGROUND

Please describe your company and position.

I am the Manager of Advanced Appliance

Describe what your company does in a single sentence.

Repairs Kitchen and Laundry Appliances

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Remote CoWorker to accomplish?

• Phone Support
• Customer to Technician Coordination
• Schedule Management

SOLUTION

How did you find Remote CoWorker?

Online Search

Why did you select Remote CoWorker over others?

• High ratings
• Pricing fit our budget
• Company values aligned

How many teammates from Remote CoWorker were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

• Take in all incoming calls
• Schedule technican appointments
• Maintain scheduling
• Customer service management

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• All incoming calls were taken in
• Techs occupied 100%
• Increase in call requests

Describe their project management. Did they deliver items on time? How did they respond to your needs?

• Brett was always on time proactive and supportive
• Went about and beyond his expectations
• He had a greta grasp of culture
• Great communication and social skills

What was your primary form of communication with Remote CoWorker?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Remote CoWorker's communication is easy and they have always completed every job. One dedicated skilled contractor made the difference vs call center.

Are there any areas for improvement or something Remote CoWorker could have done differently?

More direct communication with office, as sometimes it was difficult to sync up due to time difference. Otherwise, all perfect.