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316 Firms
Industry: Telecommunications
Inbound Services: Answering services

Top Answering Service for Telecommunication Companies

    Featured Providers

    What are Featured Providers?
  • VoiceNation

    VoiceNation

    America’s favorite call answering service

    Undisclosed
    < $25 / hr
    50 - 249
    Duluth, GA
    Service Focus
    Inbound Services

    "VoiceNation is a one-stop-shop." "

    • Lead Recluiter
  • AnswerForce

    AnswerForce

    Answer every call, win more business

    Undisclosed
    Undisclosed
    1,000 - 9,999
    Portland, OR
    Service Focus
    Inbound Services

    "We appreciate how AnswerForce thinks outside the box to discover opportunities."

    • Founder, E-Commerce Company
  • Big Outsource

    Big Outsource

    #1 Outsourcing Partner for SMEs

    $10,000+
    < $25 / hr
    250 - 999
    San Pablo City, Philippines
    Service Focus
    Inbound Services

    "I love how much they care about their employees."

    • Operations Manager, OpnRoad
  • Welsend

    Welsend

    Contact Center Supplier in China and Philippines

    $50,000+
    < $25 / hr
    10,000+
    Wei Fang Shi, China
    Service Focus
    Inbound Services

    "They have a competent management team, excellent service quality, and truly a value for investment!"

    • General Manager, China, HRS
  • Blue Valley Marketing

    Blue Valley Marketing

    Expect more from your contact center partner.

    $5,000+
    $25 - $49 / hr
    250 - 999
    Home, KS
    Service Focus
    Inbound Services

    "They’re excellent at what they do and have never missed the mark."

    • Director of Marketing, W D Hoard Company
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  • Hit Rate Solutions

    Hit Rate Solutions

    Philippines Based Outbound Call Center

    $1,000+
    < $25 / hr
    50 - 249
    Chicago, IL
    Service Focus
    Inbound Services

    “They spoke with enough contacts, allowing me to provide a comprehensive deliverable to my customer.”

    • Independent Consultant
  • six eleven global services

    six eleven global services

    quality work, quality experience

    $1,000+
    < $25 / hr
    1,000 - 9,999
    Davao City, Philippines
    Service Focus
    Inbound Services

    "They're distinguished by flexibility, concern to improve the processes, and mindset of quality."

    • Senior Manager of Customer Service, Remote Monitoring Co
  • 1840 & Company

    1840 & Company

    Hire Global Vetted Talent & Teams in 150 Countries

    $10,000+
    < $25 / hr
    250 - 999
    Overland Park, KS
    Service Focus
    Inbound Services

    “They’re like a matchmaker for staff; they provide exactly what we’re looking for.”

    • Executive, Startup Incubator & Accelerator
  • Significo

    Significo

    Customer Support Company, BPO Solutions

    Undisclosed
    < $25 / hr
    50 - 249
    Zagreb, Croatia
    Service Focus
    Inbound Services

    "The most impressive things about them are their passion, expertise, and people who will do everything for the client."

    • Member of the Board, Grand Auto d.o.o.
  • APEX Call Centers

    APEX Call Centers

    #1 Award Winning Onshore & Nearshore Call Centers

    $50,000+
    < $25 / hr
    250 - 999
    Fort Lauderdale, FL
    Service Focus
    Inbound Services

    “APEX Call Centers’ biggest strength is their ability to adapt to our needs and scale their workforce when needed.”

    • Founder & CEO, Media Company
  • A.R.C.E. Contact Center

    A.R.C.E. Contact Center

    Сustomer Support Outsourcing Provider

    $1,000+
    < $25 / hr
    1,000 - 9,999
    Kyiv, Ukraine
    Service Focus
    Inbound Services

    "They are high-skilled, responsible, and client-oriented."

    • Deputy General Manager, Visa Outsourcing Company
  • $1,000+
    Undisclosed
    250 - 999
    Calgary, Canada
    Service Focus
    Inbound Services

    “They deliver great service and do everything for a reasonable price.”

    • IT Director, National Homebuilding Company
  • VSynergize

    VSynergize

    Omnichannel AI Contact Center & Tech Support

    $1,000+
    < $25 / hr
    1,000 - 9,999
    Westborough, MA
    Service Focus
    Inbound Services

    "They are responsive to our needs."

    • President & CEO, McDonald
  • SRG ASIA PACIFIC

    SRG ASIA PACIFIC

    Award-Winning Outsourcing and Tech Enabler

    $10,000+
    Undisclosed
    250 - 999
    Kuala Lumpur, Malaysia
    Service Focus
    Inbound Services

    "They have a sustainable performance YOY, and their strong effort enables them to reach our targets."

    • Head of Service Partnership, MAXIS
  • Kantipur Management Private Limited

    Kantipur Management Private Limited

    Customer Experiemce Management

    $1,000+
    < $25 / hr
    1,000 - 9,999
    Lalitpur, Nepal
    Service Focus
    Inbound Services

    "They met the desired level of quality."

    • Head of Customer Care, Jagdamba Motors Pvt.Ltd
  • Abacus Cambridge Partners

    Abacus Cambridge Partners

    Your Transformation Partner

    Undisclosed
    Undisclosed
    50 - 249
    London, United Kingdom
    Service Focus
    Inbound Services

    "They're one of our team's best and most technically proficient elements."

    • Application Architect, Du Telecom
  • Go4customer

    Go4customer

    We Put Your Customers First.

    $1,000+
    < $25 / hr
    1,000 - 9,999
    Noida, India
    Service Focus
    Inbound Services

    "The most impressive and unique aspect of Go4Customer is their unwavering commitment to customer satisfaction."

    • Executive, Digital Baba Online
  • IdeasUnlimited

    IdeasUnlimited

    Global Support Redefined!

    $1,000+
    < $25 / hr
    50 - 249
    Sugar Land, TX
    Service Focus
    Inbound Services

    "We're impressed with their responsiveness and excellent project management."

    • CEO, Payclass Inc.
  • MattsenKumar LLC

    MattsenKumar LLC

    Trusted Business Process Outsourcing Partner

    $1,000+
    < $25 / hr
    1,000 - 9,999
    Woodburn, OR
    Service Focus
    Inbound Services

    "They are highly adaptable and flexible with our demands."

    • Assistant Manager, Zomato
  • Call Masters BPO

    Call Masters BPO

    Cost Effective BPO Solutions

    $1,000+
    < $25 / hr
    50 - 249
    Sheridan, WY
    Service Focus
    Inbound Services

    “Work with them. They’ll provide you with results and meet all your deadlines.”

    • Executive, ETR Ventures
  • DialAmerica

    DialAmerica

    B2B & B2C customer engagement services

    $5,000+
    Undisclosed
    1,000 - 9,999
    Mahwah, NJ
    Service Focus
    Inbound Services

    “Working with DialAmerica was a team effort.”

    • Marketing and Digtial Communications Manager, Southern California Edison
  • Global Bilgi

    Global Bilgi

    Business Process Outsourcing

    $1,000+
    < $25 / hr
    250 - 999
    Kyiv, Ukraine
    Service Focus
    Inbound Services

    "We like that they have a business-oriented approach."

    • Head of Customer Relationship Management, Tobacco Company
  • Ec3

    Ec3

    Award winning BPO specialist

    $10,000+
    < $25 / hr
    50 - 249
    Durban, South Africa
    Service Focus
    Inbound Services

    "Ec3 achieved great results for us in all regions, with high productivity, performance, and quality of results."

    • Senior VP of Global Programs, EIMS Global
  • Conectys

    Conectys

    Global: Customer support, Call centers, Moderation

    $250,000+
    < $25 / hr
    1,000 - 9,999
    București, Romania
    Service Focus
    Inbound Services

    "They provide frequent and proactive communication."

    • Global Customer Care Director, AI Computing Company
  • FSPGlobal

    FSPGlobal

    Connecting People, Enabling Business.

    $1,000+
    < $25 / hr
    50 - 249
    Cluj-Napoca, Romania
    Service Focus
    Inbound Services

    "In a market that is squashed by low prices, FSPGlobal managed to provide quality and flexibility."

    • Founder & CEO, ICOA
  • $5,000+
    < $25 / hr
    10 - 49
    Patna, India
    Service Focus
    Inbound Services

    "I was impressed by their problem-solving techniques, helpful nature, customer services, and effectiveness."

    • Managing Director, Kindcare Meditourism India Pvt Ltd
  • TELUS International

    TELUS International

    Premium multilingual BPO Contact Center.

    $1,000+
    < $25 / hr
    10,000+
    Sofia, Bulgaria
    Service Focus
    Inbound Services

    “They’re a leading electronic medical record provider in Canada.”

    • Manager of Program Effectiveness, WSIB
  • Genesis Support Solution LTD

    Genesis Support Solution LTD

    Together we create opportunities

    $5,000+
    $25 - $49 / hr
    250 - 999
    Montego Bay, Jamaica
    Service Focus
    Inbound Services

    "The team was hardworking and dedicated. They always took the time to find ways to improve their work."

    • President, CalluX Integrated Solutions LTD.
  • GotYourBack Support

    GotYourBack Support

    Customer Support You Want to Connect With

    $10,000+
    < $25 / hr
    50 - 249
    Stari Bohorodchany, Ukraine
    Service Focus
    Inbound Services

    "Their experience in the customer support and sales industries is evident in every interaction we have with them."

    • CMO, Gismart
  • OnBrand24

    OnBrand24

    OnBrand24 Premier Call Center Services

    $5,000+
    Undisclosed
    250 - 999
    Beverly, MA
    Service Focus
    Inbound Services

    "They are the best in the industry."

    • CEO, Real Estate Company
  • Callboxs

    Callboxs

    Innovative solutions that help businesses grow

    $5,000+
    < $25 / hr
    250 - 999
    Burgas, Bulgaria
    Service Focus
    Inbound Services

    "They've offered a helpful customer satisfaction survey for free!"

    • Owner, Hotel Dayana Beach
  • Global Call Forwarding

    Global Call Forwarding

    The most trusted provider of business numbers.

    Undisclosed
    Undisclosed
    10 - 49
    Delray Beach, FL
    Service Focus
    Inbound Services

    Global Call Forwarding was launched in 2007 with the goal of becoming an exclusive outlet for international toll-free and local numbers worldwide. The parent company, United World Telecom (UWT), was…

    More

  • Upstream BPO

    Upstream BPO

    Great Customers, Great People, Great Service

    $1,000+
    Undisclosed
    1,000 - 9,999
    Kuala Lumpur, Malaysia
    Service Focus
    Inbound Services

    "Their dedication and flexibility are very impressive."

    • Head of Operations, Spectrum of Life
  • FlairsTech

    FlairsTech

    Innovation | Talent | Excellence

    $5,000+
    < $25 / hr
    1,000 - 9,999
    Montréal, Canada
    Service Focus
    Inbound Services

    "We were impressed with their flexibility and the value they contributed."

    • Digital Data Analyst & YouTube Strategist, Media Company
  • ACC

    ACC

    Peace of Mind for your Business

    $1,000+
    < $25 / hr
    1,000 - 9,999
    Bristol, CT
    Service Focus
    Inbound Services

    "They do an excellant job."

    • VP of HR, Government Organization
  • LEO Trading Agency

    LEO Trading Agency

    There's always a way

    Undisclosed
    Undisclosed
    250 - 999
    Cairo, Egypt
    Service Focus
    Inbound Services

    "The quality of the candidates is impressive."

    • Talent Aquisition Senior Specialist, Etisalat
  • MANGO5

    MANGO5

    “A Grade Service” and results.

    Undisclosed
    Undisclosed
    250 - 999
    Cape Town, South Africa
    Service Focus
    Inbound Services

    "Other business relationships in my experience haven’t had the same level of trust I have with MANGO5."

    • SVP, Resume and Career Services Company
  • Call2Customers

    Call2Customers

    Call Centers in India : Call2Customers

    $1,000+
    < $25 / hr
    250 - 999
    New Delhi, India
    Service Focus
    Inbound Services

    "We definitely recommend Call2Customers to anyone who needs telemarketing services."

    • Digital Marketing Coordinator, R&D Associates
  • Intellink

    Intellink

    Data Annotation, NLP, Dataset Management and BPO

    $1,000+
    < $25 / hr
    50 - 249
    Kyiv, Ukraine
    Service Focus
    Inbound Services

    "We intend to expand our engagement to see how they'll cope with a bigger project scale."

    • Executive Sales Manager, IT Company
  • Leverage Contact Center

    Leverage Contact Center

    Leverage - The Power of Communication

    $1,000+
    < $25 / hr
    50 - 249
    Talatona, Angola
    Service Focus
    Inbound Services

    “They’re very strong in setting their team up to succeed.”

    • CEO, Nuvibrands
  • Task Virtual

    Task Virtual

    We keep you SORTED!

    Undisclosed
    < $25 / hr
    50 - 249
    Kolkata, India
    Service Focus
    Inbound Services

    "We're impressed with their ability to provide solutions to every problem."

    • Marketing Strategist, Creative Design Agency
  • Disa Innovations

    Disa Innovations

    Let's Innovate Together.

    $5,000+
    < $25 / hr
    2 - 9
    Orlando, FL
    Service Focus
    Inbound Services

    "Our experience with Disa Innovations was flawless."

    • General Manager, Ciprian Ingeniería y Terminaciones
  • Paragon Sales Solutions

    Paragon Sales Solutions

    B2B Telemarketing & Marketing Agency

    $1,000+
    $25 - $49 / hr
    10 - 49
    Countesthorpe, United Kingdom
    Service Focus
    Inbound Services

    "I'm very impressed with their service thus far."

    • Owner, Bobbins and Buttons
  • Staff Outsourcing Solutions

    Staff Outsourcing Solutions

    A leading global BPO company

    $1,000+
    < $25 / hr
    250 - 999
    Cebu City, Philippines
    Service Focus
    Inbound Services

    "I am most impressed by both the professionalism and compassion."

    • Customer Service Manager, Toy Product Company
  • VoiceStamps

    VoiceStamps

    Full Service IVR Hosting and Design.

    $1,000+
    < $25 / hr
    10 - 49
    Richardson, TX
    Service Focus
    Inbound Services

    "They provide us with good information."

    • Owner, IT Company
  • Tasks Expert- A Virtual Assistant Company

    Tasks Expert- A Virtual Assistant Company

    Hire Virtual Assistant Services for $4.5 Per Hr

    $5,000+
    < $25 / hr
    250 - 999
    Kansas City, MO
    Service Focus
    Inbound Services

    Tasks Expert is a USA-based outsourcing company established in 2017 having an operational office and delivery center at Mumbai, India. It is basically one of the leading full-time Offshore Virtual…

    More

  • Kexxel BPO

    Kexxel BPO

    Do what you do best, and outsource the rest

    $75,000+
    Undisclosed
    50 - 249
    Kuala Lumpur, Malaysia
    Service Focus
    Inbound Services

    "The communication between the Kexxel BPO team and our team was fluid."

    • Executive, Cap Gemini
  • OutPLEX

    OutPLEX

    Voice & Digital CX at Scale for Global Brands

    Undisclosed
    Undisclosed
    1,000 - 9,999
    Fort Lauderdale, FL
    Service Focus
    Inbound Services

    "Project management was excellent and the team was extremely responsive."

    • Business Consultant, Seta Corp
  • KODA

    KODA

    The ultimate communication automation platform.

    $10,000+
    $25 - $49 / hr
    10 - 49
    Wrocław, Poland
    Service Focus
    Inbound Services

    "We've never had any communication problems with KODA Bots."

    • Project Manager, Komputronik S.A.
  • The Contact Company

    The Contact Company

    Your Customer, Our Priority.

    Undisclosed
    Undisclosed
    1,000 - 9,999
    Birkenhead , United Kingdom
    Service Focus
    Inbound Services

    “The Contact Company easily surpassed our goal for 80% customer satisfaction.”

    • Operations Director, YouView TV Ltd
  • Premier BPO

    Premier BPO

    OUR FRONT OFFICE IS YOUR BACK OFFICE

    $1,000+
    < $25 / hr
    250 - 999
    Clarksville, TN
    Service Focus
    Inbound Services

    "They are very helpful, and easy to use and access."

    • Administrative Manager, Manufacturing Service
  • Arise

    Arise

    ELEVATE YOUR COSTUMER

    $250,000+
    $25 - $49 / hr
    250 - 999
    Miramar, FL
    Service Focus
    Inbound Services

    "They are very reliable."

    • IT Manager, Telecommunications Service

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Comparing Telecommunications Call Center Services Companies on Clutch

Looking for a Call Center Services provider who works in the Telecommunications industry?
Clutch offers an extensive array of reviewed and rated service providers in Call Center Services, catering to the Telecommunications industry. Businesses will find detailed reviews, ratings, and project information to make informed decisions.

Clutch boasts 123 companies reviewed serving esteemed clients like Wyndham Hotels, T-Mobile, Insead and more. The companies predominantly serve Enterprises (69 companies), Midmarket (161 companies), and Small Businesses (219 companies) across various sectors, including Business services, Financial services, Information technology, and more. With over 946 reviews available, Clutch ensures comprehensive insights into these service providers, so you can make the best decision for your business.

Below you will find breakdowns of Telecommunications industry Call Center Services providers grouped as follows:

Most Popular Call Center Services Companies with
Telecommunications Industry Expertise

Among the most favored Call Center Services providers serving the Telecommunications industry are:
  Employees Quality Schedule Cost Budget Hourly Location
#1
5 (44) 4 (45) 3 (3) 2 (0) 1 (1)

250 - 999

4.5

4.6

4.3

N/A

N/A

United States

#2
5 (65) 4 (15) 3 (0) 2 (0) 1 (1)

50 - 249

4.8

4.9

4.7

$1,000

$25 - $49

Canada

#3
5 (32) 4 (5) 3 (0) 2 (0) 1 (0)

50 - 249

4.8

5

4.9

$1,000

< $25

United States

These companies have extensive reviews, consistently high ratings, and specialized expertise in areas like eCommerce, Business services, and Consumer products & services

Best Rated Telecommunications Call Center Services Companies

There are 535 companies offering Call Center Services services to the Telecommunications industry. The top five companies include:
  Employees Quality Schedule Cost Budget Hourly Location
#1
5 (26) 4 (0) 3 (0) 2 (0) 1 (0)

250 - 999

5

4.9

4.9

$1,000

< $25

Philippines

#2
5 (17) 4 (0) 3 (0) 2 (0) 1 (0)

10 - 49

5

5

4.9

$5,000

N/A

#3
5 (13) 4 (0) 3 (0) 2 (0) 1 (0)

250 - 999

5

5

5

$10,000

< $25

Philippines

#4
5 (12) 4 (0) 3 (0) 2 (0) 1 (0)

10 - 49

5

5

5

$1,000

< $25

Philippines

#5
5 (7) 4 (0) 3 (0) 2 (0) 1 (0)

10 - 49

5

5

4.6

$10,000

$25 - $49

Poland

All of the above Call Center Services firms are rated with 5 stars. These companies have garnered exceptional ratings due to their focused Call Center Services services tailored for the Telecommunications industry, as expressed through customer reviews.

Lowest Rated Call Center Services Companies in the Telecommunications Industry Companies

When comparing Call Center Services providers for your Telecommunications organization, researching high and low-rated providers is crucial to your final decision. Some Call Center Services companies might have garnered less favorable feedback, but it's imperative not to hastily dismiss them.

Companies maintaining ratings above 4 stars generally sustain an overall positive sentiment. Within this spectrum, average ratings span from 0.5 stars to an impressive 5 stars, implying that being labeled as "lowest" doesn't inherently signify subpar service.

Exploring the highest-rated 5-star reviews and others is equally valuable. Each review carries its individual rating, differing from the average rating and offers nuanced insights into the experiences shared by different customers. With this in mind, these are the “lowest-rated” Call Center Services firms from the highest level:
  Employees Quality Schedule Cost Budget Hourly Location
#1
2.5 2 REVIEWS
5 (0) 4 (1) 3 (0) 2 (0) 1 (1)

250 - 999

2.8

3

2.8

N/A

$100 - $149

United States

#2
2.8 2 REVIEWS
5 (1) 4 (0) 3 (0) 2 (0) 1 (1)

250 - 999

3

3

3

$1,000

$25 - $49

United States

#3
RATE THIS COMPANY

1,000 - 9,999

3

3

3

$1,000

< $25

India

Not Yet Rated Telecommunications Call Center Services Companies

Clutch encourages users to contribute reviews for companies in the Call Center Services serving the Telecommunications business space. Some of these providers which are yet to be reviewed or rated include:
Employees
Budget
Hourly
Location

ITC Telecom Technology, LLC

RATE THIS COMPANY
10 - 49 N/A N/A United States

Benefit Partner GmbH

RATE THIS COMPANY
50 - 249 $5,000 N/A Austria

LETS OUTSOURCE SMC PRIVATE LIMITED

RATE THIS COMPANY
50 - 249 $1,000 N/A Pakistan

Essential Technology Solutions

RATE THIS COMPANY
2 - 9 $1,000 $100 - $149 / hr United States

Staffwiz LLC

RATE THIS COMPANY
10 - 49 $1,000 < $25 / hr United States

Other Industries Served by Call Center Services Agencies for the Telecommunications Industry

Besides the Telecommunications industry, these 535 Call Center Services firms cater to 29 diverse sectors. These providers bring tailored solutions to address the specialized needs of each industry. Below are some samples of other fields serviced by Call Center Services providers on Clutch. Be sure to use the industry filter at the top of the page to view our full list of Call Center Services providers and see even more available options.

Telecommunications Industry Call Center Services Provider Areas of Expertise

Telecommunications-focused Call Center Services providers specialize in various fields such as Answering services (358 companies), B2C Telemarketing & telesales (313 companies), and Inbound appointment scheduling (244 companies). These providers showcase diverse ratings; some are regarded as top-tier with ratings between 4.0 and 4.9 stars, while others have ratings of 3.9 stars or lower. Clutch encompasses a broad spectrum of companies that excel in supporting different focus areas for Telecommunications businesses, including the following Call Center Services providers:
Specialty # of Companies Top Providers
Answering services 358 Big Outsource (5 stars, 13 reviews), Aidey (5 stars, 12 reviews), Upstream BPO (5 stars, 7 reviews), KODA (5 stars, 7 reviews), GotYourBack Support (5 stars, 7 reviews)
B2C Telemarketing & telesales 313 Unity Communications (5 stars, 26 reviews), Upcall (5 stars, 17 reviews), Upstream BPO (5 stars, 7 reviews), KODA (5 stars, 7 reviews), GotYourBack Support (5 stars, 7 reviews)
Inbound appointment scheduling 244 Unity Communications (5 stars, 26 reviews), Big Outsource (5 stars, 13 reviews), Northern Lights Technology Development (5 stars, 6 reviews), Intellink (5 stars, 6 reviews), A.R.C.E. Contact Center (5 stars, 5 reviews)
Surveys and market research 223 Upcall (5 stars, 17 reviews), Big Outsource (5 stars, 13 reviews), GotYourBack Support (5 stars, 7 reviews), Intellink (5 stars, 6 reviews), A.R.C.E. Contact Center (5 stars, 5 reviews)
Virtual receptionist 215 Unity Communications (5 stars, 26 reviews), Big Outsource (5 stars, 13 reviews), Upstream BPO (5 stars, 7 reviews), Intellink (5 stars, 6 reviews), Numa (5 stars, 5 reviews)
Collections 175 Big Outsource (5 stars, 13 reviews), Northern Lights Technology Development (5 stars, 6 reviews), Intellink (5 stars, 6 reviews), TRU29 Solutions Inc. (5 stars, 4 reviews), Outsourced (5 stars, 3 reviews)
Third party verification 171 Big Outsource (5 stars, 13 reviews), Intellink (5 stars, 6 reviews), A.R.C.E. Contact Center (5 stars, 5 reviews), Outsourced (5 stars, 3 reviews), Go4customer (5 stars, 3 reviews)

Call Center Services Provider Services Available for the Telecommunications Industry

Call Center Services companies focused on the Telecommunications industry offer a wide range of services tailored to meet the specific project needs of companies in the Telecommunications industry. These projects have particular requirements, and Clutch has identified nearly 93 different types of services designed for the Telecommunications industry. Some of the most common services provided and the companies offering them include:
Services # of Companies Sample of Providers
Back Office Outsourcing 257 Unity Communications (5 stars, 26 reviews), Big Outsource (5 stars, 13 reviews), Aidey (5 stars, 12 reviews), GotYourBack Support (5 stars, 7 reviews), Intellink (5 stars, 6 reviews) and more
Sales Outsourcing 211 Upcall (5 stars, 17 reviews), KODA (5 stars, 7 reviews), Upstream BPO (5 stars, 7 reviews), GotYourBack Support (5 stars, 7 reviews), Northern Lights Technology Development (5 stars, 6 reviews) and more
Business Consulting 76 Staff Outsourcing Solutions (5 stars, 5 reviews), Darwinian Ventures (5 stars, 2 reviews), VoiceStamps (5 stars, 1 reviews), GCS Agents (4.9 stars, 6 reviews), Paragon Sales Solutions (4.8 stars, 24 reviews) and more
IT Managed Services 73 Northern Lights Technology Development (5 stars, 6 reviews), Netex Cloud Technologies LLC (5 stars, 4 reviews), ALPHA BPO Corp (5 stars, 3 reviews), VirtusaPolaris (5 stars, 2 reviews), SuntechIT (5 stars, 2 reviews) and more
Social Media Marketing 68 Upstream BPO (5 stars, 7 reviews), WEBDESK SOLUTION (5 stars, 5 reviews), VoPro (5 stars, 1 reviews), Kantipur Management Private Limited (5 stars, 1 reviews), Lead Gen Dept. (5 stars, 16 reviews) and more

Telecommunications Call Center Services Firms By Budget Level

Clutch simplifies the search for the right service provider by categorizing Call Center Services companies into different minimum spend levels and hourly rates, providing an overview of the investment required to engage these specialized service providers.
$250,000 or More
For those with a higher budget, Call Center Services companies with Telecommunications knowledge and with a minimum spend level of $250,000 or more include:
  Employees Quality Schedule Cost Budget Hourly Location
#1
RATE THIS COMPANY

250 - 999

4.3

4.3

4.5

$250,000

$25 - $49

United States

#2
4.5 1 REVIEWS
5 (0) 4 (1) 3 (0) 2 (0) 1 (0)

1,000 - 9,999

4.5

5

4.5

$250,000

< $25

Romania

#3
5 (2) 4 (0) 3 (0) 2 (0) 1 (0)

1,000 - 9,999

5

5

5

$250,000

< $25

United States

$100,000 or More
Alternatively, options with a minimum spend over $100,000 include:
  Employees Quality Schedule Cost Budget Hourly Location
#1
RATE THIS COMPANY

10 - 49

N/A

N/A

N/A

$100,000

$25 - $49

#2
RATE THIS COMPANY

50 - 249

N/A

N/A

N/A

$100,000

< $25

Nigeria

#3
RATE THIS COMPANY

2 - 9

N/A

N/A

N/A

$100,000

< $25

$25,000 or More
For lower Call Center Services project budgets starting at $25,000, look to the following providers focused on the Telecommunications space:
  Employees Quality Schedule Cost Budget Hourly Location
#1
RATE THIS COMPANY

50 - 249

N/A

N/A

N/A

$25,000

< $25

India

#2
RATE THIS COMPANY

10,000+

N/A

N/A

N/A

$25,000

< $25

Egypt

#3
RATE THIS COMPANY

10 - 49

N/A

N/A

N/A

$25,000

< $25

Most Affordable Call Center Services Companies Serving Telecommunications Organizations

When evaluating Call Center Services agencies catering to Telecommunications businesses with tighter budgets, there are several options available. Numerous Call Center Services companies on Clutch provide services at a relatively modest price—under $5,000, below $10,000, and under $25,000 per project. Their hourly billing rates range from less than $25 per hour to rates falling between $50 and $99 per hour. To streamline your search based on hourly rates, use the filter feature at the top of the page. Below are highlighted examples of cost-effective partners worth considering.
<$25 per Hour
For budget-conscious businesses, there are Call Center Services companies serving the Telecommunications industry at hourly rates under $25:
  Employees Quality Schedule Cost Budget Hourly Location
#1
RATE THIS COMPANY

1,000 - 9,999

N/A

N/A

N/A

$1,000

$25 - $49

Philippines

#2
5 (7) 4 (0) 3 (0) 2 (0) 1 (0)

10 - 49

5

5

4.6

$10,000

$25 - $49

Poland

#3
RATE THIS COMPANY

10,000+

N/A

N/A

N/A

$5,000

$25 - $49

Indonesia

$25 - $49 per Hour
Some of the top-rated Call Center Services providers focused on the Telecommunications space with hourly rates between $25 to $49 are:
  Employees Quality Schedule Cost Budget Hourly Location
#1
RATE THIS COMPANY

10 - 49

N/A

N/A

N/A

$100,000

$25 - $49

#2
4.9 6 REVIEWS
5 (5) 4 (1) 3 (0) 2 (0) 1 (0)

250 - 999

4.9

4.8

4.6

$50,000

$25 - $49

United States

#3
4.6 8 REVIEWS
5 (4) 4 (3) 3 (1) 2 (0) 1 (0)

10 - 49

4.6

4.4

4.6

$1,000

$25 - $49

$50 - $99 per Hour
If your Telecommunications industry-specific work or project has a higher budget, consider some of these Call Center Services firms offering competitive rates between $50 and $99 per hour:
  Employees Quality Schedule Cost Budget Hourly Location
#1
RATE THIS COMPANY

10 - 49

N/A

N/A

N/A

$1,000

$50 - $99

Bangladesh

#2
RATE THIS COMPANY

2 - 9

N/A

N/A

N/A

$1,000

$50 - $99

#3
5 (5) 4 (0) 3 (0) 2 (0) 1 (0)

10 - 49

5

4.7

4.8

$5,000

$50 - $99

Canada

Telecommunications Industry Call Center Services Company Locations

Clutch provides global accessibility, offering Call Center Services companies serving the Telecommunications industry across continents. With 190 companies in Asia, 174 in North America, 108 in Europe, 26 in Africa, 15 in Oceania, and 11 in South America, the platform enables businesses to find partners either locally or in favorable time zones.
Country Cities with Most Providers Sample of Providers
United States New York (8), Los Angeles (6), Miami (4), Las Vegas (4), and San Francisco (3) Abacus Cambridge Partners (4.9 stars, 4 reviews), VirtusaPolaris (5 stars, 2 reviews), Staffwiz LLC, Polaris Market Research, Future Trans
India Bengaluru (14), New Delhi (10), Noida (9), Kolkata (8), and Ahmedabad (8) Flatworld Solutions (4.7 stars, 21 reviews), Flatworld Solutions (4.7 stars, 21 reviews), Invensis Inc (4.8 stars, 4 reviews), Go4customer (5 stars, 3 reviews), VoPro (5 stars, 1 reviews)
United Kingdom London (16), Liverpool (2), Aberdeen (2), Winnersh (1), and Wembley (1) Lead Gen Dept. (5 stars, 16 reviews), Abacus Cambridge Partners (4.9 stars, 4 reviews), Invotyx, Ikaora, Webhelp
Philippines Davao City (7), Pasig (6), Makati (6), Quezon City (4), and Cebu City (4) Flatworld Solutions (4.7 stars, 21 reviews), Flatworld Solutions (4.7 stars, 21 reviews), Flatworld Solutions (4.7 stars, 21 reviews), six eleven global services (4.7 stars, 8 reviews), six eleven global services (4.7 stars, 8 reviews)
Canada Toronto (10), Montréal (4), Mississauga (3), Vancouver (2), and Ottawa (2) WEBDESK SOLUTION (5 stars, 5 reviews), AppointmentSetter (5 stars, 1 reviews), Kontact Consulting, Wolf21, York Consulting
Pakistan Rawalpindi (6), Karachi (6), Lahore (5), Islamabad (2), and Sialkot (1) Invotyx, WePay Technologies - BPO and Call Center, Span BPO, LETS OUTSOURCE SMC PRIVATE LIMITED, Intellicom Solutions

Market Segments & Clients Served

Call Center Services companies serving the Telecommunications industry have experience across various business segments. These segments include Enterprise (69 clients served), MidMarket (161 clients served), and Small Business (219 clients served) clients. Below is a sampling of these clients along with the provider that helped complete their project:
Market Segment Top Call Center Services Providers

Small Business

(Clients with <$10M in Revenue)
Our Contact Center Service providers have served 261 Small Business level clients including LifeCell (Global Bilgi), Government of Canada (Line One Contact Centres Inc), OKKO (A.R.C.E. Contact Center), The Dreamz Team (Remote CoWorker), ABC Communications (Line One Contact Centres Inc), and many more.

MidMarket

(Clients with $10M to $1B in Revenue)
Our Contact Center Service providers have served 324 MidMarket level clients including AT&T (Unity Communications), American Academy of Physician Assistants (GCS Agents), Austin Energy (GCS Agents), Chas Roberts (Nexa Receptionists), CloudONE (GCS Agents), and many more.

Enterprise

(Clients with >$1B in Revenue)
Our Contact Center Service providers have served 107 Enterprise level clients including cbs interactive (Invensis Inc), chatham (Invensis Inc), groupon (Invensis Inc), insead (Invensis Inc), t-mobile (Invensis Inc), and many more.
Clutch Methodology
Clutch’s in-depth and verified reviews for Telecommunications Call Center Services service providers offer comprehensive details about each project, covering the journey from start to finish. With information on pricing, timespan, expertise and project outcome. Clutch enables buyers to make informed hiring decisions.

Our proprietary ranking algorithm relies heavily on a company's Ability to Deliver score, which is a numeric assessment of client reviews, industry experience, and market presence. Clutch also maintains a robust verification process to ensure the authenticity and reliability of reviews.

Clutch currently lists 535 companies within the Call Center Services category offering services tailored to the Telecommunications industry. These companies have comprehensive ratings and reviews to assist in making informed decisions.

Out of the 535 companies, the most commonly supported industries include Financial services Industry (296 companies), Information technology Industry (281 companies), and Medical Industry (266 companies). However, companies also cater to other sectors like eCommerce, Consumer products & services, Retail, Other industries, and Hospitality & leisure.

The following Call Center Services companies serving the Telecommunications industry are the most popular:

The above providers have minimum spend limits starting at $1,000.00, boast over 77 total customer reviews, and specialize in areas like Inbound appointment scheduling, B2C Telemarketing & telesales, and Virtual receptionist.

The top 5 Call Center Services providers serving the Telecommunications industry include:

These companies receive high ratings due to their dedicated focus on Call Center Services services tailored for the Telecommunications industry, as highlighted by customer reviews.

Some Call Center Services companies serving the Telecommunications industry have lower ratings based on customer experiences. However, remember that within this range, a lower rating doesn't necessarily mean poor service provision. These are the lowest-rated firms out of all the high-performing Call Center Services providers:

Clutch seeks audience contributions for companies serving the Telecommunications space in this Call Center Services that are yet to receive reviews or ratings. These companies would benefit greatly from your reviews if you've worked with them:

Clutch groups Call Center Services service providers into various minimum spend levels and hourly rates, helping users understand the estimated expenditure required to engage these providers.

The "minimum spend level" serves as a crucial indicator, delineating the minimum investment needed to engage a service provider, aiding users in finding services that suit their financial constraints. Higher budget Call Center Services companies servicing the Telecommunications industry and demanding a minimum spend of $250,000 or more, include Tri Source International (5 stars).

For those seeking cost-effective solutions, Call Center Services companies that focus on the Telecommunications industry have some great options. Service providers such as Unity Communications (5 stars), Big Outsource (5 stars), and Aidey (5 stars) have minimum spend levels under $5,000. Moreover, certain providers offer competitive hourly rates ranging between $25 and $49, ensuring budget-friendly choices for prospective clients.

These Call Center Services companies not only serve the Telecommunications industry, but they are also well-rated and offer low hourly rates:

Call Center Services companies on Clutch have served some amazing Telecommunications clients including groupon, iLeads, insead, t-mobile, wyndham hotels and more.

Clutch offers a global reach for Telecommunications industry businesses to find the right Call Center Services providers for their projects. Predominantly, 190 companies in Asia, 174 in North America, 108 in Europe, 26 in Africa, 15 in Oceania, and 11 in South America. Cities include New York (8), Bengaluru (14), London (16), Davao City (7), and Toronto (10), hosting numerous highly reviewed companies.

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