Top User Research Companies
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$10,000+Undisclosed10 - 49
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Superrb is a web design company. The team specializes in Web Design and Web Development, and the firm is headquartered in Hayling Island, England.
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Undisclosed$25 - $49 / hr2 - 9Kyiv, Ukraine
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See all 1 projectsPardberry Software is a software development company specializing in iOS applications, particularly for the real estate and e-commerce sectors. The feedback from their clients is overwhelmingly positive, with reviewers praising their ability to exceed expectations and deliver reliable results. Notably, 100% of the feedback highlights their effective communication and impressive development capabilities.
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$1,000+$25 - $49 / hr2 - 9
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See all 1 projectsLittle Planet offers comprehensive services in UX/UI Design, focusing on brand identity, product design, and web application development. Overall, customer feedback emphasizes their exceptional attention to detail, commitment to customer conversion and retention, and seamless communication. The team's dedication and belief in their client's products significantly enhance the collaborative experience.
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$10,000+Undisclosed50 - 249
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PureNet is a York, England-based e-commerce development company. Launched in 2006, the team provides E-Commerce Development and Web Development.
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$10,000+$25 - $49 / hr10 - 49Bengaluru, India
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Palpx is an user experience company. Headquartered in Bengaluru, India, the team focuses on UX/UI Design and Branding.
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$1,000+$50 - $99 / hr50 - 249Tallinn, Estonia
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See all 1 projectsENTRINE offers comprehensive services including UX/UI design, interactive website builds, and Web3 minting experiences. The overall feedback highlights their exceptional visual design and aesthetics, punctual delivery, and thoughtful project management, though a more proactive strategic approach could have been beneficial.
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$25,000+$50 - $99 / hr10 - 49Muscat, Oman
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See all 1 projectsFoxcode is a globally active product engineering and design company headquartered in Oman, delivering transformative digital experiences across the GCC and MENA regions — and executing
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$10,000+$25 - $49 / hr10 - 49Warszawa, Poland
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See all 2 projectsWEBDAD LLC offers comprehensive services including UX/UI design, interface development, backend development, and project management. The reviews highlight their flexible approach, use of modern technologies, and professional team. Recurring themes include effective communication, transparency, and customer satisfaction with the modern, user-friendly solutions provided.
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$5,000+$100 - $149 / hr2 - 9
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See all 1 projectsSingle Focus Web is a web development company specializing in modernizing and enhancing websites with features like mobile responsiveness and animations. The reviews highlight their strong project management skills, clear communication, and personal attention to client needs. With 100% positive feedback, their work consistently garners praise for design and ease of navigation, particularly from nonprofit organizations.
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$10,000+$25 - $49 / hr50 - 249Islamabad, Pakistan
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Discretelogix, a software development firm, offer Custom Software Development and Web Development. They were launched in 2006.
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$1,000+$25 - $49 / hr50 - 249
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See all 1 projectsJAS Quantum offers comprehensive IT services, specializing in backend Python development, application containerization, and enhancing application testing coverage. The reviews highlight their technical proficiency, particularly with Python, and praise their effective communication and project management skills. Clients commend JAS Quantum for being reliable and providing valuable suggestions for improving functionality and code clarity.
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$10,000+$100 - $149 / hr10 - 49Wien, Austria
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LIMESODA Interactive Marketing is an e-commerce development firm. The Wien, Austria-based team specializes in E-Commerce Development and Social Media Marketing.
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$25,000+Undisclosed50 - 249Dubai, United Arab Emirates
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House of Comms, a midsize PR firm, is headquartered in Dubai, United Arab Emirates and Dubai, United Arab Emirates. Their services include Public Relations and Web Design.
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$25,000+$100 - $149 / hr10 - 49Vancouver, Canada
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Denman Digital is a Digital Strategy company. In Vancouver, Canada, their small team focuses on Digital Strategy and UX/UI Design. The company was founded in 2010.
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$25,000+$200 - $300 / hr2 - 9Rogers, AR
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Founded in 2005, Doc4 Design is a small website development firm located in Rogers, Arkansas. Their team provides Web Development and Mobile App Development.
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Undisclosed$25 - $49 / hr50 - 249Seattle, WA
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NTSprint LLC is a software development company. They are located in Seattle, Washington and have midsize team of experts. Their services include Custom Software Development and Web Development.
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$5,000+$25 - $49 / hr2 - 9Firenze, Italy
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Whitesock Srl is an app development company. Their team is located in Firenze, Italy and Montemurro (PZ), Italy and focuses on Mobile App Development and Custom Software Development.
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$5,000+$50 - $99 / hr10 - 49Watford, England
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See all 1 projectsAt Bellosoft, we believe technology should empower people, connect opportunities, and unlock growth. Founded with a global mindset, our agency partners with businesses across industries to design
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$10,000+$50 - $99 / hr10 - 49Buenos Aires, Argentina
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Ai Core is an user experience agency launched in 2018. Their team provides UX/UI Design and IT strategy consulting.
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UndisclosedUndisclosed10 - 49Lagos, Nigeria
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Founded in 2016, Techinnover Analytics Limited is a small Lagos, Nigeria-based custom software development firm. Their team focuses on Custom Software Development and Web Development.
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$10,000+$50 - $99 / hr2 - 9Yerevan, Armenia
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Sygnoos is a SEO services firm in Yerevan, Armenia. Their services include Search Engine Optimization and UX/UI Design.
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$5,000+$25 - $49 / hr2 - 9Lublin, Poland
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Wzór UX Agency is an user experience agency. The team specializes in UX/UI Design and Branding, and the agency is located in Lublin, Poland.
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$10,000+$50 - $99 / hr10 - 49Gent, Belgium
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Headquartered in Gent, Belgium and Cluj-Napoca, Romania, Baldwin is a small website development company. Their services include Web Development and E-Commerce Development.
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$1,000+< $25 / hr10 - 49Jaipur, India
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Kamtech Associates Pvt. Ltd. Is an UX design agency. They are in Jaipur, India and Jaipur, India and have small team. They specialize in UX/UI Design and IT strategy consulting.
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$1,000+$25 - $49 / hr10 - 49Warszawa, Poland
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VibeStyle, an UX design agency, was launched in 2022. The team specializes in UX/UI Design and Web Design.
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$10,000+$50 - $99 / hr2 - 9Viña del Mar, Chile
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Bloom is a web development company launched in 2016. The firm provides Web Development and Web Design, and is small.
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$1,000+$25 - $49 / hr50 - 249Dhaka, Bangladesh
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User experience agency Md Jubaer Alam is located in Dhaka, Bangladesh and ঢাকা, Bangladesh. The team provides UX/UI Design and Graphic Design.
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Undisclosed< $25 / hr50 - 249
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SOFT PRO IT is a web design agency. The Dhaka, Bangladesh-based team specializes in Web Design and UX/UI Design.
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$1,000+$50 - $99 / hr1,000 - 9,999Thessaloniki, Greece
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Kunst Design Studio® is a web design company. Founded in 2016, the team offers Web Design and UX/UI Design.
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$25,000+$50 - $99 / hr250 - 999Dubai, United Arab Emirates
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See all 1 projectsAt Octaloop IT & NS, we specialize in delivering innovative technology solutions that help businesses scale and innovate in today’s fast-paced digital landscape. With a strong foundation in
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$10,000+$50 - $99 / hr10 - 49Shanghai, China
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Located in Shanghai, China, BIGBANG Design is an UX company. They provide UX/UI Design and Other Design and were founded in 2015.
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$5,000+$25 - $49 / hr50 - 249
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Lead Panda agency is a branding agency. Launched in 2015, the team focuses on Branding and Market Research. The agency is located in.
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$5,000+$50 - $99 / hr10 - 49Madrid, Spain
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Dnest Agency is an UX design agency. Based in Madrid, Spain, the agency was founded in 2016. Their services include UX/UI Design and Custom Software Development.
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UndisclosedUndisclosed250 - 999Rochester, NY
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ITX Corp. Is a software development company. The agency is in Rochester, New York. Their team provides Custom Software Development and UX/UI Design.
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$10,000+$25 - $49 / hr10 - 49Ho Chi Minh City, Vietnam
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See all 3 projectsIONNET CO. is a digital marketing agency specializing in digital marketing, PR, and app development services. Their clients commend their ability to enhance brand visibility and achieve project targets, as evidenced by positive feedback from 100% of reviewers. Common themes include their enthusiastic, deadline-oriented approach and effectiveness within budget constraints, though some clients suggest clearer communication of their services could be beneficial.
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$1,000+$50 - $99 / hr2 - 9Beauvais, France
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Founded in 2015, 4gency is a small branding firm. Their team focuses on Branding and UX/UI Design.
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$5,000+$25 - $49 / hr10 - 49Brooklyn, NY
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Coder Crew is an user experience design agency. Their team is based in Brooklyn, New York and Lahore, Pakistan and focuses on UX/UI Design and Web Development.
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$10,000+$50 - $99 / hr10 - 49Budapest, Hungary
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Launched in 2018, Skvad Digital is a web development firm. Their team provides Web Development and UX/UI Design.
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$5,000+$50 - $99 / hr10 - 49Kyiv, Ukraine
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IST.GrouP, a website development company, is based in Washington DC, District of Columbia and Kyiv, Ukraine. They specialize in Web Development and Web Design.
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$5,000+$150 - $199 / hr10 - 49Byron Bay, Australia
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New Beach Co. Is a Marketing Strategy company launched in 2006. The team provides Marketing Strategy and Social Media Marketing and is in Byron Bay, Australia.
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Undisclosed$25 - $49 / hr10 - 49Ranchi, India
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Established in 2019, Cybertize Technologies Pvt Ltd is a web design agency. The team focuses on Web Design and UX/UI Design.
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$5,000+$50 - $99 / hr2 - 9
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See all 2 projects_and unicorns specializes in UX/UI design, branding strategy, and web development, providing a comprehensive approach to visual identity and web presence. Reviews highlight their professionalism, timely project delivery, and responsiveness to client needs, with clients expressing satisfaction and no noted areas for improvement. Their friendly and positive work environment also receives commendation, reinforcing their reputation as a reliable partner for UX/UI needs.
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$25,000+$100 - $149 / hr2 - 9Rotterdam, Netherlands
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Plusdrie is an user experience design agency established in 2013. Based in Rotterdam, Netherlands, the team provides UX/UI Design and Business Consulting.
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$1,000+$25 - $49 / hrFreelancerChişinău, Moldova
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Evghenii Conev(Jack) is an UX design agency and artificial intelligence company. The team specializes in UX/UI Design and Artificial Intelligence and is in Chişinău, Moldova.
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$10,000+$25 - $49 / hr10 - 49Lahore, Pakistan
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Software development firm Staunch was launched in 2017. The team specializes in Custom Software Development and Web Development.
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$5,000+$25 - $49 / hr10 - 49Düsseldorf, Germany
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See all 1 projectsWe are a team of developers, designers and site administrators from Ukraine. Despite the war in our country, we united to create a unique product on Wordpress, WebFlow, OpenCart and other platforms
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$5,000+$100 - $149 / hr10 - 49Frankfurt am Main, Germany
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Quandel Staudt Design GmbH is a small Frankfurt am Main, Germany-based graphic design agency. The team focuses on Graphic Design and Branding.
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$1,000+$25 - $49 / hr50 - 249
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Based in Los Angeles, California, Design Premiers is a midsize Digital Strategy company. Their services include Digital Strategy and Social Media Marketing.
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$10,000+$25 - $49 / hr10 - 49Calgary, Canada
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See all 3 projects<p><em>Building human-centred solutions for tomorrow.</em></p><p>At Fantech Labs, we deliver top-notch bespoke software solutions with a strong focus on custom mobile
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$50,000+$50 - $99 / hr50 - 249Kulathoor, India
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Zyxware Technologies is a web development company. Founded in 2006, the firm is located in Herndon, Virginia and Kulathoor, India. Their team specializes in Web Development and UX/UI Design.
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List of the Top 15 User Research Firms
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$10,000+$50 - $99 / hr10 - 49Kyiv, Ukraine
Ability to deliver
38.9/40.019.6/20 Reviews10/10 Clients & Experience9.3/10 Market PresenceService focus
100% UX/UI Design56% User Research -
$25,000+$25 - $49 / hr1,000 - 9,999Boca Raton, FL
Ability to deliver
39.4/40.019.6/20 Reviews10/10 Clients & Experience9.8/10 Market PresenceService focus
20% UX/UI Design25% User Research80% Other -
$10,000+$50 - $99 / hr50 - 249L'viv, Ukraine
Ability to deliver
39.7/40.020/20 Reviews10/10 Clients & Experience9.7/10 Market PresenceService focus
100% UX/UI Design33% User Research -
$25,000+$150 - $199 / hr10 - 49Palo Alto, CA
Ability to deliver
39.4/40.019.8/20 Reviews10/10 Clients & Experience9.6/10 Market PresenceService focus
90% UX/UI Design40% User Research10% Other -
$10,000+$50 - $99 / hr10 - 49L'viv, Ukraine
Ability to deliver
39.3/40.020/20 Reviews10/10 Clients & Experience9.3/10 Market PresenceService focus
90% UX/UI Design35% User Research10% Other -
$5,000+$100 - $149 / hr10 - 49London, England
Ability to deliver
39.6/40.020/20 Reviews10/10 Clients & Experience9.6/10 Market PresenceService focus
100% UX/UI Design30% User Research -
$5,000+$50 - $99 / hr50 - 249Gdańsk, Poland
Ability to deliver
38.2/40.019.4/20 Reviews10/10 Clients & Experience8.8/10 Market PresenceService focus
50% UX/UI Design35% User Research50% Other -
$1,000+$50 - $99 / hr50 - 249McKinney, TX
Ability to deliver
38.7/40.019.2/20 Reviews10/10 Clients & Experience9.5/10 Market PresenceService focus
30% UX/UI Design50% User Research70% Other -
$10,000+$50 - $99 / hr50 - 249Wilmington, DE
Ability to deliver
38.4/40.019.4/20 Reviews10/10 Clients & Experience9/10 Market PresenceService focus
100% UX/UI Design30% User Research -
$10,000+$100 - $149 / hr10 - 49London, England
Ability to deliver
38.9/40.019.2/20 Reviews10/10 Clients & Experience9.7/10 Market PresenceService focus
70% UX/UI Design30% User Research30% Other -
$10,000+$50 - $99 / hr50 - 249Budapest, Hungary
Ability to deliver
38.2/40.018.4/20 Reviews9.9/10 Clients & Experience9.9/10 Market PresenceService focus
50% UX/UI Design30% User Research50% Other -
$10,000+$50 - $99 / hr10 - 49Kyiv, Ukraine
Ability to deliver
36.6/40.018.8/20 Reviews9.2/10 Clients & Experience8.5/10 Market PresenceService focus
70% UX/UI Design50% User Research30% Other -
$1,000+$100 - $149 / hr10 - 49London, England
Ability to deliver
36.5/40.017.8/20 Reviews10/10 Clients & Experience8.7/10 Market PresenceService focus
65% UX/UI Design50% User Research35% Other -
$10,000+$25 - $49 / hr10 - 49Tallinn, Estonia
Ability to deliver
38.7/40.020/20 Reviews10/10 Clients & Experience8.7/10 Market PresenceService focus
60% UX/UI Design30% User Research40% Other -
$10,000+$25 - $49 / hr250 - 999San Francisco, CA
Ability to deliver
39.9/40.020/20 Reviews10/10 Clients & Experience9.9/10 Market PresenceService focus
10% UX/UI Design35% User Research90% Other -
$5,000+$150 - $199 / hr10 - 49Austin, TX
Ability to deliver
38.3/40.018.8/20 Reviews10/10 Clients & Experience9.5/10 Market PresenceService focus
90% UX/UI Design33% User Research10% Other -
$5,000+< $25 / hr250 - 999New Town, India
Ability to deliver
39.8/40.020/20 Reviews10/10 Clients & Experience9.8/10 Market PresenceService focus
10% UX/UI Design35% User Research90% Other -
$10,000+$50 - $99 / hr10 - 49L'viv, Ukraine
Ability to deliver
38.2/40.019.6/20 Reviews10/10 Clients & Experience8.6/10 Market PresenceService focus
100% UX/UI Design33% User Research -
$25,000+$150 - $199 / hr10 - 49San Francisco, CA
Ability to deliver
39.6/40.020/20 Reviews10/10 Clients & Experience9.6/10 Market PresenceService focus
100% UX/UI Design20% User Research -
$25,000+$100 - $149 / hr50 - 249New York, NY
Ability to deliver
39.7/40.020/20 Reviews10/10 Clients & Experience9.7/10 Market PresenceService focus
25% UX/UI Design40% User Research75% Other -
$10,000+$25 - $49 / hr50 - 249Mumbai, India
Ability to deliver
36.3/40.016.8/20 Reviews10/10 Clients & Experience9.5/10 Market PresenceService focus
75% UX/UI Design40% User Research25% Other -
$5,000+$50 - $99 / hr10 - 49Austin, TX
Ability to deliver
34.9/40.018.8/20 Reviews10/10 Clients & Experience6.1/10 Market PresenceService focus
80% UX/UI Design60% User Research20% Other -
$5,000+$50 - $99 / hr10 - 49Haarlem, Netherlands
Ability to deliver
36/40.020/20 Reviews10/10 Clients & Experience6/10 Market PresenceService focus
70% UX/UI Design50% User Research30% Other -
$25,000+$50 - $99 / hr50 - 249Bengaluru, India
Ability to deliver
34.8/40.016.6/20 Reviews10/10 Clients & Experience8.2/10 Market PresenceService focus
100% UX/UI Design50% User Research -
$50,000+$150 - $199 / hr10 - 49New York, NY
Ability to deliver
38/40.018.2/20 Reviews10/10 Clients & Experience9.8/10 Market PresenceService focus
50% UX/UI Design40% User Research50% Other -
$10,000+$50 - $99 / hr50 - 249Dover, DE
Ability to deliver
38/40.019.6/20 Reviews9.6/10 Clients & Experience8.8/10 Market PresenceService focus
25% UX/UI Design50% User Research75% Other -
$10,000+$50 - $99 / hr10 - 49Santa Rosa, CA
Ability to deliver
34.6/40.016.8/20 Reviews10/10 Clients & Experience7.8/10 Market PresenceService focus
90% UX/UI Design60% User Research10% Other -
$1,000+< $25 / hr250 - 999Kolkata, India
Ability to deliver
39.2/40.019.6/20 Reviews10/10 Clients & Experience9.6/10 Market PresenceService focus
10% UX/UI Design35% User Research90% Other -
$25,000+$100 - $149 / hr10 - 49Raleigh, NC
Ability to deliver
38.4/40.019.2/20 Reviews10/10 Clients & Experience9.2/10 Market PresenceService focus
100% UX/UI Design25% User Research -
$10,000+$25 - $49 / hr50 - 249Kyiv, Ukraine
Ability to deliver
37.7/40.020/20 Reviews10/10 Clients & Experience7.7/10 Market PresenceService focus
100% UX/UI Design25% User Research
Latest User Research Articles
See all articles
Think Your Tools Improve UX? These AI Performance Metrics Say Otherwise
AI hype is still high, but are your tools improving UX? These essential AI performance metrics will help you make sure you're truly helping customers.
User Research Agency FAQs
Looking for a user research agency but not sure where to start? We've put together answers to the most common questions businesses ask when searching for a trusted partner. This FAQ covers what you need to know before hiring a user research agency, from pricing and services to results and red flags.
Clutch highlights agencies that uncover user needs and behaviors to inform product and experience design twice a year based on a proprietary methodology. The leading user research companies for Fall 2025 include:
A user research company uncovers how real people perceive, use, and feel about a product or service. Using methods like moderated user interviews, diary studies, and usability tests, researchers gather qualitative and quantitative data. They synthesize these findings into clear recommendations that guide product roadmaps, feature prioritization, and UX/UI design decisions.
Typical offerings include:
- Discovery workshops & stakeholder alignment
- Recruitment and screening of participants
- In-depth user interviews and contextual inquiries
- Remote and in-person usability testing
- Surveys, card sorting, and tree testing
- Diary studies, ethnographic research, and field observations
- Persona development and journey mapping
- Competitive and heuristic analysis
- Reporting, data visualization, and executive presentations
Many agencies also partner with design or development teams to ensure insights translate into impactful solutions.
Budgets vary by project scope and geography, but Clutch data shows most engagements fall between $10,000–$50,000 USD. Hourly rates range from $75–$200 for senior researchers. Factors that influence price include:
- Number of participants and sessions
- Recruitment complexity (B2B vs. consumer)
- On-site versus remote research
- Depth of analysis and deliverables required
Obtaining itemized proposals will clarify costs before you commit.
- Review case studies that mirror your industry or product type.
- Read verified client reviews to gauge reliability and communication.
- Confirm they employ mixed methods (e.g., user interviews + analytics) to validate findings.
- Ask about their participant recruitment process and data privacy practices.
- Ensure their reporting style—dashboards, read-outs, workshops—matches your team’s workflow.
Shortlisting 3–5 agencies and conducting chemistry calls often reveals the best cultural and methodological fit.
- Guaranteed results or ROI figures without explaining assumptions
- Lack of transparency around recruitment sources or incentives
- One-size-fits-all methodologies that ignore your product lifecycle
- Deliverables limited to raw data without clear insights or next steps
- Poor communication cadence or missed deadlines during early conversations If any of these surface, probe deeper or continue your search.
- Have you conducted studies with a similar target audience?
- How do you recruit and screen participants?
- Which methods do you recommend for our goals, and why?
- What does your timeline look like from kickoff to final report?
- How will findings be delivered and socialized with stakeholders?
- Can you share a sample report or presentation deck? Clear answers indicate a mature, process-driven agency.
An outside agency brings fresh perspectives, specialized tools, and unbiased facilitation—especially valuable when internal teams are too close to the product. They can scale research quickly, access hard-to-reach user segments, and provide credible findings that drive stakeholder alignment.
Freelancers are cost-effective for small, well-scoped studies but may lack the bandwidth for large-scale or longitudinal research. Agencies offer multidisciplinary teams of recruiters, strategists, analysts, plus infrastructure for secure data handling and advanced testing labs.