Rcoded

BACKGROUND

Introduce your business and what you do there.

I’m the CEO of Spalneo, an online platform that simplifies the search and booking of thermal spa resorts, wellness stays, and health and beauty services.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Runcite?

We wanted to develop a platform for customers to book hotel rooms and treatments in thermal spa resorts and wellness hotels.

SOLUTION

What was the scope of their involvement?

They developed and launched our native iOS and Android mobile apps for B2B customers, based on our design.

The B2B app is an online management booking system for salons, allowing salon managers to book the treatments for their clients, take and cancel appointments, plan their time-off, reach their clients, and send reminders. It’s a tool for the salon employees and salon owners to manage their business. Business owners can see the dashboard with revenues and how many appointments they have each day. It’s a very practical tool for owners and staff.

They are currently finishing the development of our iOS and Android apps for our B2C customers. Clients can use that app to book their thermal or wellness hotel and treatments.  

What is the team composition?

There’s an iOS developer, an Android developer, and a project manager.

How did you come to work with Runcite?

They were recommended to us. 

What is the status of this engagement?

We started working together in November 2018 and the work is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

It’s been a good experience working together. The B2B apps were launched a few days ago. We were happy to upload them and have them in the app stores. I was positively surprised that it was a smooth launch process. We are just starting to collect feedback.

How did Runcite perform from a project management standpoint?

They are professional, and it’s easy to communicate with them. They respond promptly to our requests and questions. We communicate via Skype, Messages, and GitLab.

What did you find most impressive about them?

They’re very to the point in solving problems. We communicate in a straightforward way to find a solution to the problem and to solve it.

Are there any areas they could improve?

No, there’s nothing I’d have them improve.

Do you have any advice for potential customers?

No, I don’t have any specific recommendations. Just try them out. 

BACKGROUND

Introduce your business and what you do there.

I’m the CTO of Total Access. We provide a cloud-based access control system.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Runcite?

We needed to find some skilled and hardworking developers quickly, due to the difficulties of hiring local ones where we are based. The biggest part of the platform is the synchronization of information between IoT devices, which has been a big challenge for our company.

SOLUTION

What was the scope of their involvement?

It was a large project with many moving parts. They offered us a full package of full-stack, mobile, and frontend developers, QA testers, and architects. They did everything, from designing the system to building different parts and deploying those to cloud providers.

Our backend was built on Ruby on Rails, with the frontend is written in Vue.js. They used Kotlin for Android and Swift for iOS, while everything was deployed to AWS. Some components were made in Golang, and they also did some embedded C development for our hardware devices.

What is the team composition?

We worked with a team of five people, including a project manager, one iOS developer, one Android developer, a backend developer who was also their lead architect, and a QA tester who also worked on the frontend. We mostly communicated through the project manager and the architect, but I had direct content with everyone involved in the project.

How did you come to work with Runcite?

We found them through word-of-mouth. We had some experience with the technology stack ourselves, so after speaking with them, we decided they were a good match.

How much have you invested with them?

The total so far has been $100,000–$250,000 as we’ve spent around $20,000 per month.

What is the status of this engagement?

We started working with Runcite in May 2018, and the collaboration is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

They found a good solution to our IoT synchronization challenges. We’ve launched our product in five countries already, and it’s been a hit with our market. We’re able to quickly deploy the features our customers want. Runcite has delivered a well-architected, -designed, and -tested platform across all our stacks.

How did Runcite perform from a project management standpoint?

They’re honest and quick to understand our needs. We were too general at some points, but they managed to narrow down our specifications in order to release the product quicker. Their direct communication is also appreciated—we kept all tasks in Jira, with the code in GitHub, and used Slack daily.

What did you find most impressive about them?

I’m impressed by their wide technical knowledge and experience working in different fields. They’ve written blockchain, mobile, backend, and frontend components, and they provide DevOps too. All that knowledge in such a tightknit team is impressive.

Are there any areas they could improve?

I had some feedback about the communication at the beginning of the project, but I can’t think of anything now.

Do you have any advice for future clients of theirs?

Let Runcite help with requirements and listen to them when they come with solutions. They’re really good at solving the customer’s vision—bringing a solution to them to implement is the wrong way round to do it.