UI/UX Design Partner for Startups and Brands

Bronze
VERIFIED

Eleken is a team of designers specialized in creating web and mobile applications. We work with businesses from the USA and Western Europe looking to outsource UI/UX design to a professional agency.

Our services include:

UI/UX design

Webflow (Web Development)

We've completed projects in the sphere of e-commerce, sports, productivity, travel and more. Our skill set and experience is the best fit for SaaS startups, product companies looking to develop minimum viable products (MVP), and online businesses who need to improve the user experience.

See some examples of our works:

Abode, DIY security system product website – https://goabode.com , https://www.behance.net/gallery/84688935/Abode-Product-Site

Hanprinter, SaaS to encourage people save the planet  – https://handprinter.org, https://www.behance.net/gallery/84780447/Handprinter

Wavecut, Easy recording of voice messages with quick sharing on all social platforms – https://www.wavecut.io, https://www.behance.net/gallery/84943253/Wavecut-IOS-Application

Skilog, a companion app for Pomocup, a wearable device for ski mountaineering – https://apps.apple.com/no/app/skilog/id1300194256?l=nb , https://eleken.co/our-work/pomocup

Check out our design portfolio:

https://dribbble.com/eleken

https://www.behance.net/elekenagency

 

 
$10,000+
 
$25 - $49 / hr
 
10 - 49
 Founded
2014
Show all +
Kyiv, Ukraine
headquarters

Portfolio

Reviews

Sort by

Mobile App Design for Internet Company

“Elenken is very amenable to feedback.”

Quality: 
5.0
Schedule: 
4.5
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
Less than $10,000
 
Mar. 2019
Project summary: 

Eleken designed a mobile app for a voice-based social media platform. Their team provided UI design and typography in accordance with the brand’s style guidelines.

The Reviewer
 
2-10 Employees
 
San Francisco, California
Dave Goldblatt
CEO, Wavecut
 
Verified
The Review
Feedback summary: 

The app has been featured in prominent positions on the Apple Store. Eleken provided high-quality design work in a timely fashion through a collaborative process. Their team is dedicated and professional, bringing the client’s ideas to life.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I am the co-founder and CEO of Wavecut, an internet and technology startup. 

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Eleken?

My co-founder and I have some design background, but we’re not designers by trade. We felt that we needed a strong design team to take our product to the next level.

SOLUTION

What was the scope of their involvement?

Eleken designed our mobile app. The app is a voice-based social app that records a user and allows them to add emojis or change their voice using creative filters. It required a lot of design assets. Their team designed the app from scratch, providing us with wireframes.

Through a daily video call, our team worked closely with their designers. We went through the constraints and allowed them some creative expression. Every day we would go over the work from the previous day and iterate from there. Their team provided design and typography work within the brand’s design style. Eleken also provided UI components for the app.

What is the team composition?

We worked with one administrative person and two designers from Eleken.

How did you come to work with Eleken?

We looked for designers on the internet. After having conversations with a few other design firms, we took a look at Eleken’s portfolio and decided to work with them.

How much have you invested with them?

We have invested about $8,000.

What is the status of this engagement?

Our engagement with Eleken took place in March 2019.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement? 

Our app is currently live on the App Store and was featured by Apple in two prominent locations. They are well known for their design and them picking out our app to feature is a good way to determine the quality of Elenken’s work.

How did Eleken perform from a project management standpoint?

Elenken is very amenable to feedback. Their team interacted with us daily via video call and provided us with updates and comments. They were easily able to plug into our framework.

What did you find most impressive about them?

They were great from a cost-benefit perspective. 

Are there any areas they could improve?

It would be helpful if they could institute an improved payment system, such as Stripe or Bitcoin.

Do you have any advice for potential customers?

If you are open to collaborating on the design, they have talented designers that can help you achieve that. I was very happy with our process of us giving them inspiration and general guidelines and them bringing that to reality.

5.0
Overall Score
  • 4.5 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

Branding, Logo Design, & Web Dev for Software Dev Company

“Eleken is as invested in the success of our product as we are.”

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
Confidential
 
Summer 2017 - Ongoing
Project summary: 

After helping build out a concept, Eleken designed and developed a website and created a logo. They also helped with branding and continue to update the site.

The Reviewer
 
1-10 Employees
 
Michigan
Jerry Flowers
VP of Marketing & Design, CoderByBlood
 
Verified
The Review
Feedback summary: 

The in-house team is impressed with the quality of Eleken’s work and their commitment. Eleken goes above and beyond to meet all needs, while their exceptional organizational skills contributed to the project’s success.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I'm the VP of marketing and design and CoderByBlood. We're a software development company.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Eleken?

We were releasing a new product that is a private online diary or journal, and we needed a vendor to help us develop it.

SOLUTION

What was the scope of their involvement?

They managed the entire process from helping us develop the concept to creating a website and making sure everything works the way we wanted. They also designed the look of the website, created our company logo and the product logo, and helped us with branding. They continue to update and maintain the website.

What is the team composition?

We mostly work through a project manager, but we've also had contact with their technical lead and the design team.

How did you come to work with Eleken?

The relationship had started before I joined the company.

What is the status of this engagement?

We began working with them in summer 2017, and the relationship is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Our internal team is happy with the logo design, and we got very good feedback from those people who have seen the product. Eleken is as invested in the success of our product as we are. We could rely on them to get it ready for launch.

How did Eleken perform from a project management standpoint?

They've never missed a deadline. We use Jira and Microsoft Teams to manage the project, and they've been very responsive.

What did you find most impressive about them?

The quality of their work is very high, and their prices are reasonable. Also, they're very organized, so they've helped us keep the project on track.

Are there any areas they could improve?

Many of them are not native English speakers, so sometimes we have to edit the copy to make it flow a little better. However, they're very open to feedback and willing to make changes when we ask them.

Do you have any advice for potential customers?

Have a clear idea of what you want when you go into the project. Some of our delays were caused by us getting the product the way we asked for and then realizing that wasn't what we really wanted.

4.5
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

Android & iOS App Dev for SSO Solutions Provider

"I couldn’t ask for anything better."

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
Confidential
 
Dec. 2016 - Mar. 2017
Project summary: 

Eleken developed an authentication app for Android and iOS from specified designs. Features included push authentication and TOTP authentication. They also integrated the app with the Apple watch.

The Reviewer
 
51-200 Employees
 
Florida
Executive, SSO Solutions Provider
 
Verified
The Review
Feedback summary: 

The functional mobile app has supported internal business improvements and has received positive feedback from users. Expect a punctual and responsive development partner who acts quickly to resolve any issues with their deliverables.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I am the managing partner of an SSO solutions provider.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Eleken?

We didn’t have any mobile apps which we would use for authentication purposes during sign-on, and we didn’t have that expertise in-house.

SOLUTION

What was the scope of their involvement?

They developed a mobile application for both Android and iOS platforms that supported multi-factor authentication purposes. We came up with the design on our end. It provided push authentication as well as time-based one-time password (TOTP) authentication. They also integrated the app with the Apple watch and made enhancements to the product.

What is the team composition?

I only worked with Roman (Frontend Developer, Eleken), who shared the information with their developers and testers.

How did you come to work with Eleken?

We had reached out to a couple of development companies. The first one we were going to go with came in with a reasonable estimate, but when we started our discussions, it turned out that wasn’t really the estimate. Eleken was the next company we reached out to and they have been good. They met the timelines and were accurate on cost and timeframes for each phase.

What is the status of this engagement?

We worked with them on this project from December 2016–March 2017. They have been doing different phases of the application since that time.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Their delivery of a stable solution in a timely manner was very helpful to us. It ticks off another box when clients are looking at someone that is in our space. We typically get good feedback from users.

The app is rather simplistic and it doesn’t have to do a lot. There are some key features related to authentication, but there aren’t a lot of moving parts, so there haven’t been a lot of issues.

How did Eleken perform from a project management standpoint?

They have been very good. When we pushed out the app, some users were having issues, but they jumped right in and worked with us to resolve the issue as quickly as possible.

We mostly used email and phone calls to communicate. As we typically supply them with the design of exactly what we want, they take care of the development and give us a timeframe for delivery.

What did you find most impressive about them?

Roman has been very responsive. He delivered what he promised to deliver and delivered on time. It has been a good relationship.

Are there any areas they could improve?

No, I couldn’t ask for anything better.

Do you have any advice for potential customers?

It is important to define your requirements. If you want to get exactly what you asked for without any surprises, mark everything down in a document detailing exactly how you want it. When things are vague, it leads to misunderstandings and misinterpretations and then it takes further iterations to get what you actually want.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
    I have never had a delay with them.
  • 5.0 Cost
    Value / within estimates
    They have never gone over budget.
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer
    I would be very willing to recommend them.

WordPress Development for Creative Services Firm

"The product had a great impact on our relationship with this long-term client."

Quality: 
5.0
Schedule: 
4.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
Less than $10,000
 
Apr. - Oct. 2018
Project summary: 

Using existing designs, Eleken developed a WordPress backend with multiple integrations, a custom block builder, and a global ad management system.

The Reviewer
 
11-50 Employees
 
Charleston, South Carolina
Director of Client Services, Creative Services Firm
 
Verified
The Review
Feedback summary: 

The WordPress site impressed the end client and integrated flawlessly with an existing customer management system. Although the onboarding process was extensive, Eleken's diligent planning and attention to detail made them an exceptional partner. 

The client submitted this review online.

BACKGROUND

Please describe your company and your position there.

I'm a partner and director of client services at a creative services agency.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Eleken?

We hired Eleken to build a WordPress website backend for a client.

What were your goals for this project?

Our goal was to produce a functioning WordPress backend with a custom block builder system, global ad management, and a few light integrations.

SOLUTION

How did you select this vendor?

We had worked with them before, and they did a solid job.

Describe the project and the services they provided in detail.

They developed our WordPress site. We provided the designs in Zeplin, then took over again when it was time to integrate the frontend.

What was the team composition?

We worked with one of Eleken's developers.

RESULTS & FEEDBACK

Can you share any information that demonstrates the impact that this project has had on your business?

We haven't yet launched the site since we are waiting on a custom product integration. The product had a great impact on our relationship with this long-term client. The project worked seamlessly with the member management tool that we built.

How was project management arranged and how effective was it?

They set up the project well, and our project manager communicated directly with the Eleken developer.

What did you find most impressive about this company?

I loved their attention to detail.

Are there any areas for improvement?

They could improve their project kickoff speed. Because their intake process is thorough, it takes a few weeks to start a project. I hope that the next time we engage them, we can move more quickly given our history together. It would be great to start work within two or three weeks of the initial inquiry.

4.5
Overall Score
  • 4.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

Mobile App Development for Video Platform

"Eleken was a fast, hard-working team and a prime example of an IT partner."

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
Less than $10,000
 
July 2018 - Jan. 2019
Project summary: 

Eleken designed and developed a mobile React Native app that hosted videos. 

The Reviewer
 
1-10 Employees
 
Sweden
Shahin Baharan
Growth Hacker, SB Growth
 
Verified
The Review
Feedback summary: 

After some quick bug fixes and feature enhancements, the app worked perfectly and received great user feedback. Eleken's responsive communication, prompt turnarounds, and agile, organized methodology set them apart. Their structured professionalism made the whole project easy and enjoyable. 

The client submitted this review online.

BACKGROUND

Please describe your company and your position there.

I'm a co-founder of mytoddler, a video streaming service for children. We host multilingual, child-friendly videos in a safe environment. My main role was as technical project lead, so I worked closely with Eleken.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Eleken?

We hired Eleken to design and program our React Native mobile application.

What were your goals for this project?

Our goal was to build a React Native app with great usability and performance. We had a web application and weren't sure how to translate it onto mobile, so we left the project completely in their hands. 

SOLUTION

How did you select this vendor?

Our friend interviewed several consulting companies in Poland and Ukraine, met dozens of React Native programmers, and selected Eleken. They did a great job for him. Since he's picky, we trusted his word and chose Eleken because of their professionalism during screening.

Describe the project in detail.

We contacted a team member from Eleken who reviewed our case with us and estimated the hours necessary. Since Eleken's team is tech-savvy, one of their designers created wireframes before we asked. We loved them and decided to finalize the project. After finishing the first version, I gave them feedback on performance issues and general bugs. After our first user tests, we received invaluable feedback. It took less than a week for Eleken to develop the new features.

What was the team composition?

We had a project manager who led communication and development. We also had one designer, one or two backend developers, and one or two frontend developers. It was a great team, overall. Not many developers are highly skilled in React Native; I was shocked that they had so many.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

We received high praise for our app and its performance, all thanks to Eleken and their great work.

How effective was the workflow between your team and theirs?

It was as effective as possible. We used Slack to communicate and Excel to report bugs, give them input, and track ideas. All our meetings had clear topics and action points, and we had a meeting every time we asked for one. No matter which curveballs we threw, they fixed issues quickly and constantly updated us on their progress. Their approach was responsive, agile, and iterative, which made our experience extremely pleasant.

What did you find most impressive about this company?

The most impressive thing was their professionalism, their speed, and the structure they lent to every aspect of our cooperation. Eleken was a fast, hard-working team and a prime example of an IT partner. I'm looking forward to continuing our great cooperation.

Are there any areas for improvement?

I don't know what to suggest. I've worked with them closely for months, and we share the same philosophy. 

5.0
Overall Score I'm super happy with Eleken's work. We will continue to work with them.
  • 5.0 Scheduling
    ON TIME / DEADLINES
    They always met deadlines.
  • 5.0 Cost
    Value / within estimates
    We got great quality for a reasonable price. In Sweden, they would have cost five times more for lower quality.
  • 5.0 Quality
    Service & deliverables
    Our app turned out impressively.
  • 5.0 NPS
    Willing to refer
    I have already referred Eleken to my friends.

React Native App Dev for Personal Identity Tech Company

"Eleken deeply understands how React Native works, which isn’t common with a lot of service providers."

Quality: 
4.5
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$50,000 to $199,999
 
June 2017 - Aug. 2018
Project summary: 

Eleken assisted with the development of a newer MVP, using their expertise with React Native. The app protects digital and personal identity information.

The Reviewer
 
11-50 Employees
 
San Francisco, California
Mobile App Manager, Consumer Tech Company
 
Verified
The Review
Feedback summary: 

The improved MVP was released on the App Store and Google Play. Investors and initial users were pleased with the application. Despite issues with time differences, Eleken was able to manage the project effectively. The skilled team provided solutions that benefitted the engagement.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I was a mobile app manager at a consumer tech company.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Eleken?

Our company had an MVP, but for the next version, we needed to expand our team. We lacked React Native expertise in-house. The MVP had a few functionality issues. We wanted to show the concept to potential investors and partners.

SOLUTION

What was the scope of their involvement?

Eleken polished the MVP and added a lot of significant features to the app, like messaging, crypto-wallet, etc. The app provides secure digital, portable identity. Users can store information through different providers. It can be used for various services, such as bank loans and secure authentication to certain websites.

What is the team composition?

We worked with one senior developer and two mid-level developers. There was a part-time project manager, and occasionally we sourced a designer.

How did you come to work with Eleken?

Our CTO met a salesperson from Ukraine at a conference. They knew about Eleken and suggested that we contact them.

How much have you invested with them?

The project cost between $150,000–$200,000.

What is the status of this engagement?

We worked together from June 2017 to August 2018.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

We launched the new version on the App Store. Initial users gave positive feedback. Because of that, we were able to pitch to our investors.

How did Eleken perform from a project management standpoint?

Their project management style was great. After a short time, we were able to pick up the pace and synchronize how we managed it. We used Jira for communication. There were a few challenges because our teams were located in different countries. It was a bit complicated dealing with time zone differences, but Eleken was able to perform decently.

What did you find most impressive about them?

I appreciated that they often came up with practical technological solutions and suggestions. Eleken deeply understands how React Native works, which isn’t common with a lot of service providers.

Are there any areas they could improve?

No, there are none that I can think of.

Do you have any advice for potential customers?

If your company is trying to build an ecosystem around an app, try to think forward before building begins.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 4.5 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

UX Design for Video AI Platform

"We were very happy with the results, as well as the team’s flexibility and availability."

Quality: 
5.0
Schedule: 
4.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
Less than $10,000
 
Jan. - Apr. 2015
Project summary: 

Eleken designed the UX for a responsive web platform. The team coded in HTML and CSS.

The Reviewer
 
1-10 Employees
 
Lausanne, Switzerland
Former CTO, Koemei
 
Verified
The Review
Feedback summary: 

The improved UX design was high quality. The team was always available and accommodating.

The client submitted this review online.

BACKGROUND

Please describe your company and your position there.

I was the CTO of Koemei, a startup that helped companies to search inside video and audio content.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Eleken?

We engaged them to design investor slides and the UX for our responsive web platform.

What were your goals for this project?

We wanted a landing page and a well-designed UI.

SOLUTION

How did you select this vendor?

We chose Eleken because they had the best sample designs.

Describe the project in detail.

We collaborated within a three-month time frame on the responsive design, landing page, and slides. In addition to those deliverables, we received design documentation and HTML and CSS code for implementing the designs.

What was the team composition?

We worked with a designer and HTML and CSS developer.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

The final designs and UX upgrades were excellent.

How effective was the workflow between your team and theirs?

We were very happy with the results, as well as the team’s flexibility and availability.

What did you find most impressive about this company?

The designs were amazing.

Are there any areas for improvement?

The project was so long ago that any suggestions may be out of date.

5.0
Overall Score
  • 4.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

Outsourced UI/UX for Software Company

"They had helpful feedback and realistic timelines."

Quality: 
4.5
Schedule: 
4.0
Cost: 
4.0
Willing to refer: 
4.5
The Project
 
Confidential
 
Nov. 2017 - Mar. 2018
Project summary: 

Based on existing wireframes, Eleken developed the UX/UI for a mobile publishing platform. They also provided frontend customization, enabling each organization to have a unique database and platform.

The Reviewer
 
1-10 Employees
 
Toronto, Canada
CEO, digitalXi
 
Verified
The Review
Feedback summary: 

Eleken’s effective project management and in-depth understanding of project requirements allowed them to develop a successful product with limited iterations. The team was skilled, flexible in coordinating meetings, and delivered prompt, helpful feedback.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I work for digitalXI. We are a software development company who partners with organizations to create solutions that facilitate simple digital transformation.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Eleken?

We were developing our first product—a mobile publishing platform—and needed help developing our UX/UI.

SOLUTION

What was the scope of their involvement?

When we approached Eleken, we had developed some of the wireframes and already had a solid vision of what we wanted. The software has a publisher and a feature that allows organizations to send specific publications to different internal channels. They can pull these publications or documents—such as Word documents or PDFs—from different sources like Dropbox or Google Docs. Users can enhance the documents, preview them, and stream them in real time. The platform also offers digital rights management, as well as insights, which allows organizations to conduct analytics.

Eleken also built the application’s frontend, customizing it for each user. Every organization has their own database and platform.

What is the team composition?

We worked with a team of about two people.

How did you come to work with Eleken?

We found them through online research and were impressed with the positive reviews they had.

What is the status of this engagement?

We worked together from November 2017 to March 2018.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

We really saw success in how clearly they understood our requirements. Because of that understanding, the project didn’t have to go through many iterations. They also had very professional looking designs.

How did Eleken perform from a project management standpoint?

They had effective processes. We collaborated mostly through InDesign, and while we didn’t have prescheduled meetings, they were accommodating in coordinating meetings as needed.

What did you find most impressive about them?

The team was skilled and cooperative.

Are there any areas they could improve?

I can’t think of anything. They had helpful feedback and realistic timelines.

Do you have any advice for potential customers?

With every project, make sure to have ideas, wireframes, and storyboards planned before beginning the project. That will ensure that you’re comfortable with the project’s direction.

4.0
Overall Score
  • 4.0 Scheduling
    ON TIME / DEADLINES
  • 4.0 Cost
    Value / within estimates
  • 4.5 Quality
    Service & deliverables
  • 4.5 NPS
    Willing to refer

Corporate Web Design & Dev for Security Service

"...Eleken created a site that’s both informative and reflective of our position as a reputable technology security firm."

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$10,000 to $49,999
 
Mar. - May 2017
Project summary: 

Eleken redesigned an informational website with a WordPress framework, incorporating functionalities for communicating with clients. They also produced corresponding marketing materials.

The Reviewer
 
501-1000 Employees
 
New York City Metro Area, New York
Director of Business Development, Security Service
 
Verified
The Review
Feedback summary: 

Improved website functionality and professional design have generated more leads. Despite time zone differences, Eleken offers flexible hours. They have a quick turnaround time and an intuitive ability to understand and realize a project's final vision.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I’m a manager with a technology-based security services company that provides security guard and investigative services.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Eleken?

We wanted to modernize the look and feel of our website to better reflect our brand, and produce corresponding marketing materials.

SOLUTION

What was the scope of their involvement?

I had a mood board with a number of web design ideas. I shared this with Eleken and we worked collaboratively to design and develop the site on a WordPress framework. It’s a primarily informational site, but they built in functionalities to make it more consumer-friendly. In the past, potential clients had to call our office in order to contact us. Our new site, however, includes an online form that users can fill out to request a quote. From here, Eleken helped produce marketing content that incorporated the website’s design elements, including a brochure. While the bulk of the project is complete, they continue to make minor updates as requested.

What is the team dynamic?

I worked closely with Ilya [Founder, Eleken], who served as lead designer. Roman [Lead Generation Manager, Eleken] was our main developer, and I also worked with Veronica [Project Manager, Eleken].

How did you come to work with Eleken?

I researched a number of companies on Dribbble, combing over design portfolios. Eleken’s past work aligned with my vision, and when I contacted Ilya, he was very responsive and seemed to understand my priorities immediately.

How much have you invested with them?

We spent slightly less than $20,000.

What is the status of this engagement?

We started working together in March 2017 and the bulk of the project was completed in May.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

The online form has been a big success, helping generate leads through the website. Our existing clients have commented on how much they like the site’s design, and some have even asked who we hired so they can redo their own websites.

The site’s professional design also helps us when pitching to new clients. The unfortunate truth is that companies are taken less seriously if they have a poor digital presence, but Eleken created a site that’s both informative and reflective of our position as a reputable technology security firm.

How did Eleken perform from a project management standpoint?

Even though we operated in different time zones, they were able to work around our schedule and were always responsive.

We used InVision to collaborate and communicated primarily through Skype and email.

What did you find most impressive about them?

The most impressive thing about their company is their ability to work quickly. If I made any sudden changes to our timeline, they were responsive enough to give a quick turnaround.

Their ability to work collaboratively to produce the end product I envisioned was also a big plus. If they disagreed with any of my ideas, they presented me with alternative suggestions and helped ensure that we reached my goal in the most efficient way possible.

Are there any areas they could improve?

No, nothing comes to mind.

Do you have any advice for potential customers?

You don't necessarily need to have a clear vision, as Eleken can provide a range of ideas. Just communicate your goals and priorities so they can effectively understand and manage your project.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer
    I’d highly recommend them.

UX/UI Design for Music Service

"What I found most impressive was their quick turnaround time, given the quality of the design they provided."

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
Less than $10,000
 
January 2018
Project summary: 

Eleken designed a product for a client of a small business owner. The team delivered an interface that persuades users to sign up for a music service.

The Reviewer
 
1-10 Employees
 
Irvine, California
CEO, Small Business
 
Verified
The Review
Feedback summary: 

The new interface effectively displays information about the service, which contributes to a greater overall online presence. Eleken maintained open lines of communication throughout the engagement. The team's professional yet collaborative approach set them apart from other providers.
 

The client submitted this review online.

BACKGROUND

Please describe your company and your position there.

I am small business owner that works on a variety of online products spanning multiple industries.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Eleken?

Our company hired Eleken to consult with us on UI/UX Design for a new online product my company launched.

What were your goals for this project?

We wanted to build an initial design to communicate to customers and peak their interest. The design would ideally persuade customers to sign up as well.

SOLUTION

How did you select this vendor?

My team searched various companies found online and ultimately we chose Eleken.

Describe the project in detail.

Once we selected Eleken we sent over a detailed brief going over our requirements. The team over at Eleken, were quick to understand what we wanted and delivered an amazing final product.

What was the team composition?

I worked directly with a Designer from their team.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

The outcome of the product was a success. We were able to have a online presence that communicated our new product and got people interested.

How effective was the workflow between your team and theirs?

The workflow was seamless, it was direct communication from me to their designer.

What did you find most impressive about this company?

What I found most impressive was their quick turnaround time, given the quality of the design they provided.

Are there any areas for improvement?

No areas of improvement, I am satisfied.

5.0
Overall Score Highly recommended
  • 5.0 Scheduling
    ON TIME / DEADLINES
    They set clear expectations and met deadlines.
  • 5.0 Cost
    Value / within estimates
    Their cost was fair if anything they should charge more for having such quality service and work.
  • 5.0 Quality
    Service & deliverables
    Professional, talented, and quick.
  • 5.0 NPS
    Willing to refer
    very likely
Verification

Clutch verification provides an additional layer of data to help you make the right purchasing decsion of business services. Learn more

Verification Level
Bronze
VERIFIED
Business Entity
Status
Active
Jurisdiction of Formation
Ukraine
ID
40987256
Date of Formation
Nov 29, 2016
Client Reviews
VERIFIED CLIENT REVIEWS
13
OVERALL REVIEW RATING
4.8
Source
Clutch
LAST UPDATED
October 15, 2019